Compaq Presario CQ62 Notebook PC
and HP G62 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
ATI and ATI Mobility Radeon are
trademarks of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Arrandale,
and Core are trademarks of Intel
corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: May 2010
Document Part Number: 620651-001
Page 3
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
Page 4
iv Safety warning notice
Page 5
MSG revision history
RevisionPublication dateDescription
AOctober 2010
Added newly supported hard drives to spare parts listings in the
●
following locations:
storage devices on page 27, Sequential part number listing
on page 30, Hard drive on page 43.
Added newly supported memory modules to spare parts listings in the
●
following locations:
storage devices on page 27, Sequential part number listing
on page 30, Memory module on page 50.
Added newly supported processors to spare parts listings in the
●
following locations: Computer major components on page 18, Mass
storage devices on page 27, Sequential part number listing
on page 30, Processor on page 81.
Added newly supported system boards to spare parts listings in the
●
following locations: Computer major components on page 18, Mass
storage devices on page 27, Sequential part number listing
on page 30, System board on page 74.
Index ................................................................................................................................................................. 121
x
Page 11
1Product description
CategoryDescriptionHP G62HP G62Compaq
Presario
CQ62
DiscreteUMADiscreteUMA
Product NameCompaq Presario CQ62 Notebook
PC
HP G62 Notebook PC√√
ProcessorsAMD Phenom™ N930 Processor
(2.0 GHz, 2 MB total L2 cache, 1333
MHz)—Quad core 35 W
AMD Phenom N830 Processor (2.1
GHz, 1.5 MB total L2 cache, 1333
MHz)—Triple Core 35 W
AMD Phenom N620 Processor (2.8
GHz, 2 MB total L2 cache, 1333
MHz)—Dual Core 35 W
AMD Phenom II P920 Processor
(1.6 GHz, 2 MB total L2 cache, 1066
MHz)—Quad Core 25 W
Graphics (UMA, integrated) with
shared video memory
Support for BD or HD-DVD playback
with HD decoder and DX10 support
Panel39.6-cm (15.6-in) HD LED
BrightView (1366 x 768)
16:9 wide aspect ratio√√√√
Memory2 customer-accessible/upgradable
SODIMM slots
Supports dual-channel memory
DDR3, 1333 MHz
Supports up to 8 GB of system
memory
Supports the following
configurations:
4096 MB (2048 MB × 2)√√√√
●
√√
√√
√√
√√√√
√√√√
√√√√
√√√√
√√√√
Hard drivesSupports 9.5-mm, 6.35-cm (2.5-in)
Customer accessible√√√√
Supports the following drives:
●
●
●
●
SATA hard drive
●
●
●
●
●
2Chapter 1 Product description
3072 MB (1024 MB × 1 + 2048
MB × 1)
2048 MB (2048 MB × 1)√√√√
2048 MB (1024 MB × 2)√√√√
1024 MB (1024 MB × 1)√√√√
640 GB, 5400 rpm√√√√
500 GB, 7200 rpm√√√√
320 GB, 7200 rpm√√√√
250 GB, 7200 rpm√√√√
160 GB, 7200 rpm√√√√
√√√√
√√√√
Page 13
CategoryDescriptionHP G62HP G62Compaq
Presario
CQ62
DiscreteUMADiscreteUMA
Compaq
Presario
CQ62
Optical drives12.7-mm (0.50-in) fixed SATA tray
load
DVD±RW and CD-RW SuperMulti
Double-Layer Combo Drive with
LightScribe
Blu-ray ROM with LightScribe DVD
±R/RW SuperMulti Double-Layer
Drive
Webcam (select
models only)
MicrophoneIntegrated single analog microphone
AudioHigh-definition audio supports
Modem (select
models only)
Supports all worldwide certification
VGA camera, fixed angle with
activity light and single analog
microphone
(for models with no webcam)
Microsoft® premium requirements
with Presario/HP Altec Lansing
speakers
56K V.92 data/fax MDC modem
(computer models not equipped with
a modem have a cover over the
RJ-11 jack opening)
requirements
√√√√
√√√√
√√√√
√√√√
√√√√
√√√√
√√√√
√√√√
EthernetIntegrated 10/100 network interface
card (NIC)
WirelessIntegrated wireless local area
network (WLAN) options by way
of wireless module:
2 wireless antennas built into
display assembly
Support for no-WLAN option√√√√
Support for the following WLAN
formats:
Atheros AR9285 802.11 a/b/g/n 2x2
WiFi adapter
Broadcom 4313 802.11b/g/n 1x1
WiFi Adapter
Broadcom 4313 802.11b/g/n 1x1
WiFi and 2070 Bluetooth 2.1+EDR
Combo adapter (BT3.0+HS ready)
Ralink RT3090BC4 802.11b/g/n 1x1
WiFi and Bluetooth 2.1+EDR
Combo Adapter (BT3.0+HS ready)
√√√√
√√√√
√√√√
√√√√
√√√√
√√√√
3
Page 14
CategoryDescriptionHP G62HP G62Compaq
Presario
CQ62
DiscreteUMADiscreteUMA
Compaq
Presario
CQ62
External media
card (select models
only )
PortsAudio-in (stereo microphone)√√√√
Audio-out (stereo headphone)√√√√
High-Definition Multimedia Interface
Hot plug/unplug with auto-detect√√√√
RJ-11 (modem, select models only)√√√√
RJ-45 (Ethernet)√√√√
USB (3; one is an eSATA/USB port)√√√√
VGA (Dsub 15-pin) supporting 1600
Multi-pin AC power√√√√
Keyboard/pointing
devices
Digital Media Slot supporting SD,
MMC, MS, MSPro, xD cards.
Supports mini versions of SD, MMC,
MS Duo with adapter, not included
(HDMI) version 1.3 supporting
1080p with High-bandwidth Digital
Content Protection (HDCP) key
(select models only)
× 1200 external resolution at 75 Hz
Full-size keyboard, 39.62-cm(15.6-
in)
√√√√
√√√√
√√√√
√√√√
TouchPad with 2 buttons and 2-way
scroll (taps enabled as default)
Power
requirements
6-cell, 2.55 Ah, 55 Wh battery√√√√
6-cell, 2.8 Ah, 62 Wh battery√√√√
9-cell, 2.8 Ah, 93 Wh battery√√√√
65-W AC adapter with localized
90-W AC adapter with localized
SecurityKensington Security Lock√√√√
Operating systemPreinstalled:
Windows® 7 Professional (32 & 64
Windows 7 Home Premium (32 & 64
Windows 7 Home Basic (32 & 64
6-cell, 2.20 Ah, 47 Wh battery√√√√
cable plug support
cable plug support
bit)
bit)
bit)
√√√√
√√
√√
√√√√
√√√√
√√√√
4Chapter 1 Product description
Page 15
CategoryDescriptionHP G62HP G62Compaq
Presario
CQ62
DiscreteUMADiscreteUMA
Free DOS√√√√
ServiceabilityEnd-user replaceable parts:
AC adapter√√√√
Battery (system)√√√√
Hard drive√√√√
Memory module√√√√
Optical drive√√√√
Mini-card devices√√√√
Compaq
Presario
CQ62
5
Page 16
2External component identification
Identifying the hardware
Components included with the computer might vary by region and model. The illustrations in this
chapter identify the standard features on most computer models.
To see a list of hardware installed in the computer:
1.Select Start > My Computer.
2.In the left pane of the System Tasks window, select View system information.
3.Select Hardware tab > Device Manager.
Add hardware or modify computer configurations using Device Manager.
6Chapter 2 External component identification
Page 17
Top components
TouchPad
ComponentDescription
(1)TouchPad lightOff—Touchpad is on.
Amber—Touchpad is off.
(2)TouchPad zoneMoves the pointer and selects or activates items on the
(3)Left TouchPad buttonPress the left side of the TouchPad button to execute
(4)Right TouchPad buttonPress the right side of the TouchPad button to execute
*This table describes factory settings.
screen.
functions like the left button on an external mouse.
functions like the right button on an external mouse.
To view or change the pointing device preferences:
1.Select Start > Devices and Printers.
2.Right-click the device representing the computer.
3.Select Mouse settings.
Top components7
Page 18
Lights
ComponentDescription
(1) TouchPad light
(2)Caps lock lightOn—Caps lock is on
(3) Power light
(4) Wireless light
Off—TouchPad is enabled.
●
Amber—TouchPad is disabled.
●
On—The computer is on.
●
Flashing—The computer is in Sleep.
●
Off—The computer is off or in Hibernation.
●
White—An integrated wireless device, such as a
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
Amber—No wireless devices are detected.
●
8Chapter 2 External component identification
Page 19
Button and speakers
ComponentDescription
(1) Power button
(2)Speakers grillTwo integrated speakers produce sound.
*This table describes factory settings. For information about changing factory settings, see the user guides located in Help
and Support.
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button to initiate
●
Sleep.
When the computer is in Sleep, press the button to exit
●
Sleep.
When the computer is in Hibernation, press the button
●
to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least five seconds to turn off the
computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options.
Top components9
Page 20
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination
(2)Send e-mail keyOpens a new e-mail in your default e-mail client.
(5)Print keySends the currently-active document to the default printer.
(6)Calculator keyLaunches the calculator application.
(7)fn keyDisplays system information when pressed in conjunction
(8) Windows logo keyDisplays the Windows Start menu.
(9) Windows applications keyDisplays a shortcut menu for items where the cursor is
(10) Action keysExecutes frequently-used system actions.
with the fn key.
with the esc key.
positioned
10Chapter 2 External component identification
Page 21
Display
ComponentDescription
(1)Wireless antenna (2)Sends and receives signals from one or more wireless devices.
(2)Internal microphoneRecords sound.
(3)Integrated webcam (select models only)Records audio and video and captures still photographs.
(4)Webcam light (select models only)On—The webcam is in use.
Top components11
Page 22
Right-side components
ComponentDescription
(1) Optical driveReads and writes to optical discs.
(2)USB portConnects an optional USB device.
(3)RJ-11 (modem) jack (select models only)Connects a modem cable.
(4)AC adapter light
(5)Power connectorConnects an AC adapter.
(6)Security cable slotAttaches an optional security cable to the computer.
Flashing white—The computer is in Sleep.
●
On white—The computer is connected to external power.
●
Flashing amber—The computer is charged.
●
Off—The computer is not connected to external power.
●
NOTE: The security cable is designed to act as a deterrent,
but it might not prevent the computer from being mishandled
or stolen.
12Chapter 2 External component identification
Page 23
Left-side components
ComponentDescription
(1)External monitor portConnects an external VGA monitor or projector.
(2)VentEnables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(3)HDMI port (select models only)Connects an optional video or audio device, such as a
(4)RJ-45 (network) jackConnects a network cable.
(5)USB ports (2)Connects an optional USB devices.
(6)Audio-in (microphone) jackConnects an optional computer headset microphone,
(7)Audio-out (headphone) jackProduces sound when connected to optional powered
(8)Digital Media Slot (select models only)Supports the following optional digital card formats:
(9)Drive lightOn—The hard drive is in use.
high-definition television, or any compatible digital or audio
component.
NOTE: Depending on the computer model, the computer
might include an HDMI port or a USB port at this location.
stereo array microphone, or monaural microphone.
stereo speakers, headphones, earbuds, a headset, or
television audio.
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
xD-Picture Card (XD)
●
Left-side components13
Page 24
Bottom components
ComponentDescription
(1)Battery bayHolds the battery.
(2)Vents (4)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(3)Battery release latchReleases the battery from the battery bay.
(4)Memory module compartmentContains two memory module slots and, on select
(5)Hard drive bayHolds the hard drive.
models, the wireless LAN (WLAN) device.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact technical support
through Help and Support.
14Chapter 2 External component identification
Page 25
Wireless antennas
At least two antennas send and receive signals from one or more wireless devices. These antennas
are not visible from the outside of the computer.
NOTE:For optimal transmission, keep the areas immediately around the antennas free from
obstructions.
To review the wireless regulatory notices, see to the section of the Regulatory, Safety andEnvironmental Notices that applies to your country or region. These notices are located in Help and
Support.
Wireless antennas15
Page 26
Additional hardware components
ComponentDescription
(1)Power cord*Connects an AC adapter to an AC outlet.
(2)AC adapterConverts AC power to DC power.
(3)Battery*Powers the computer when the computer is not plugged into
*Power cords vary in appearance by country or region.
external power.
16Chapter 2 External component identification
Page 27
3Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model
number located in the battery bay of the computer.
Component
(1)Product nameThe name affixed to the front of the computer.
(2)Serial number (s/n)An alphanumeric identifier that is unique to each product.
(3)Part number/Product number (p/n)This number provides specific information about the product’s
(4)Warranty periodThe duration of the warranty period for the computer.
(5)Model descriptionAn alphanumeric identifier used to locate documents, drivers, and
Description
hardware components. The part number helps a service technician
to determine what components and parts are needed.
support for the computer.
Serial number location17
Page 28
Computer major components
18Chapter 3 Illustrated parts catalog
Page 29
ItemDescriptionSpare part number
(1)39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly
for use in:
NOTE: For more display assembly internal component spare part information, see
Display assembly components on page 24.
(2)Power button board606008-001
(3)Keyboard (includes keyboard cable) for use in:
Matte black computer models (for model 1.0 only)605905–001
●
Biscotti computer models605906-001
●
Silver computer models605907-001
●
White computer models605908-001
●
Red computer models615423-001
●
Blue computer models615424-001
●
Adriatics605922-BA1
●
Belgium605922-A41
●
Czech Republic605922-221
●
France605922-051
●
Germany605922-041
●
(4)Speaker assembly (includes cable)606007-001
(5)Top cover
Greece605922-DJ1
●
Hungry605922-211
●
for International use605922-B31
●
Israel605922-BB1
●
Italy605922-061
●
Norway605922-DH1
●
Portugal605922-131
●
Russia605922-251
●
Saudi Arabia605922-171
●
Spain605922-071
●
Switzerland605922-BG1
●
Turkey605922-141
●
United Kingdom605922-031
●
(includes TouchPad board) for use in:
Matte black computer models606004-001
●
Biscotti computer models610567-001
●
Silver computer models610568-001
●
Computer major components19
Page 30
ItemDescriptionSpare part number
(6)Fan/heat sink assembly (includes replacement thermal material) for use with:
(7)Touchpad button board (includes bracket and cable)606005-001
(8)Modem module (select models only) (for model 1.0 only)510110–001
605908-00139.6-cm (15.6-in) HD, light-emitting diode display assembly for white computer models
605909–001Display back cover for use with matte black computer models (for model 1.0 only)
605910-001Display back cover for use with biscotti computer models
605911-001Display back cover for use with silver computer models
605912-001Display back cover for use with white computer models
605913-001Display bezel for use with HP G62 computer models
605914–001Display bezel for use with Compaq Presario CQ62 computer models (for model 1.0 only)
605915–001Display hinge kit (includes left and right display hinges)
605916-001Webcam module cable
Sequential part number listing31
Page 42
Spare part numberDescription
605917-001Display rubber kit
605918-001Display screw kit
605919-001Hard Drive Hardware Kit (includes bracket and screws)
605920-001DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with
matte black computer models
605921-001Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with matte
black computer models
605922–031Keyboard for use in the United Kingdom (includes keyboard cable)
605922–041Keyboard for use in Germany (includes keyboard cable)
605922–051Keyboard for use in France (includes keyboard cable)
605922–061Keyboard for use in Italy (includes keyboard cable)
605922–071Keyboard for use in Spain (includes keyboard cable))
605922–131Keyboard for use in Portugal (includes keyboard cable)
605922–141Keyboard for use in Turkey (includes keyboard cable)
605922–171Keyboard for use in Saudi Arabia (includes keyboard cable)
605922–211Keyboard for use in the Hungary (includes keyboard cable)
605922–221Keyboard for use in Czech Republic (includes keyboard cable)
605922–251Keyboard for use in Russia (includes keyboard cable)
605922–A41Keyboard for use in Belgium (includes keyboard cable)
605922–B31Keyboard for international use (includes keyboard cable)
605922–BA1Keyboard for use in Adriatics (includes keyboard cable)
605922–BB1Keyboard for use in Israel (includes keyboard cable)
605922–BG1Keyboard for use in Switzerland (includes keyboard cable)
605922–DH1Keyboard for use in Norway (includes keyboard cable)
605922–DJ1Keyboard for use in Greece (includes keyboard cable)
606001–001Webcam module
606002–001Microphone (includes cable)
606003–001High Definition display panel (includes display panel and backlight cables)
606004–001Top cover (includes TouchPad board) for use in matte black computer models
606005–001Touchpad button board (includes bracket and cable)
606006–001Plastics kit
606007–001Speaker assembly (includes cable)
606008–001Power button board
606009–001Cable kit
606010–001Screw kit
32Chapter 3 Illustrated parts catalog
Page 43
Spare part numberDescription
606011–001USB board
606012–001Rubber kit (includes four rubber feet)
606015–001RTC battery
606016–001Wireless antenna kit (includes wireless antenna transceivers and cable)
606017–001Display hinge covers
606018–001Base enclosure with HDMI card reader for matte black computer models
608445–001Display back cover for use with HP G62 matte black computer models
609154–001Power connector (includes cable)
609939–00165-W AC adapter
609940–00190-W AC adapter
610160–001HD 5430/ 1 G discrete system board with card reader
610161–001HD 545v/ 512 MB discrete system board with card reader (for model 1.0 only)
610558–001DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with
biscotti computer models
610559–001DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with
silver computer models
610560–001DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with
white computer models
610561–001Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with biscotti
computer models
610562–001Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with silver
computer models
610563–001Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with white
computer models
610564–001Base enclosure with HDMI card reader for biscotti computer models
610565–001Base enclosure with HDMI card reader for silver computer models
610566–001Base enclosure with HDMI card reader for white computer models
610567–001Top cover (includes TouchPad board) for use in biscotti computer models
610568–001Top cover (includes TouchPad board) for use in silver computer models
610569–001Top cover (includes TouchPad board) for use in white computer models
610581–001250 GB, 7200 rpm hard drive
610583–001500 GB, 7200 rpm hard drive
612354–001Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems
612355–001Fan/heat sink assembly (includes replacement thermal material) for use with discrete systems
615076–001160 GB, 7200 rpm hard drive
615423–00139.6-cm (15.6-in) HD, light-emitting diode display assembly for red computer models
615424–00139.6-cm (15.6-in) HD, light-emitting diode display assembly for blue computer models
Sequential part number listing33
Page 44
Spare part numberDescription
615425–001Display back cover for use with red computer models
615426–001Display back cover for use with blue computer models
615427–001Base enclosure with HDMI card reader for red computer models
615428–001Base enclosure with HDMI card reader for blue computer models
615433–001Top cover (includes TouchPad board) for use in red computer models
615434–001Top cover (includes TouchPad board) for use in blue computer models
615435–001DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with red
computer models
615436–001DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with blue
computer models
615437–001Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with red
computer models
615438–001Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with blue
computer models
616334–001AMD Anthlon II N350 DC Processor (2.4 GHz, L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 35
W (for model 1.1 only)
616335–001AMD Phenom II P840 Processor (1.9 GHz, L2 cache, 1333 MHz) (for model 1.1 only)
616336–001AMD Phenom II DC QC P940 Processor (1.7 GHz, L2 cache, 1333 MHz) (for model 1.1 only)
616337–001AMD Turion II N550 Processor (2.6 GHz, L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 35 W (for
model 1.1 only)
616343–001AMD Anthlon II P340 DC Processor (2.2 GHz, L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 25
W (for model 1.1 only)
616344–001AMD Phenom II N640 DC Processor (2.9 GHz, L2 cache, 1333 MHz)—Dual Core 35 W (for
model 1.1 only)
616345–001AMD Phenom II N850 Processor (2.2 GHz, L2 cache, 1333 MHz) (for model 1.1 only)
616346–001AMD Phenom II N950 QC Processor (2.1 GHz, L2 cache, 1333 MHz)—Dual Core 35 W (for
model 1.1 only)
616347–001AMD Turion II P540 DC Processor (2.4 GHz, L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 25 W
(for model 1.1 only)
34Chapter 3 Illustrated parts catalog
Page 45
4Removal and replacement procedures
Preliminary replacement requirements
Tools required
The following tools are needed to complete the removal and replacement procedures:
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
●
Service considerations
Before disassembly or assembly procedures, review and adhere to all service considerations.
NOTE:As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when
handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.
Preliminary replacement requirements35
Page 46
Cables and connectors
CAUTION:When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Drive handling
CAUTION:Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
36Chapter 4 Removal and replacement procedures
Page 47
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage might have occurred.
An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a
normal cycle. Or the device might function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION:To prevent damage to the computer when removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION:A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V5,000 V3,000 V
Motions of bench worker6,000 V800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
Preliminary replacement requirements37
Page 48
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
●
packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
●
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
●
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded
●
tools and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
●
materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
●
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
●
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
●
38Chapter 4 Removal and replacement procedures
Page 49
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
●
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
●
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips
must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
●
The following table lists the shielding protection provided by antistatic bags and floor mats.
MaterialUseVoltage protection level
Antistatic plasticBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
Preliminary replacement requirements39
Page 50
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 75 screws, in 12 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.
Serial number
The serial number label, located in the battery bay of the computer, provides important information
that you may need when contacting technical support.
(1) Product name(4) Warranty period
(2) Serial number(5) Model description (select models)
(3) Product number
40Chapter 4 Removal and replacement procedures
Page 51
Computer feet
DescriptionSpare part number
Rubber Feet Kit606012-001
The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the
locations illustrated below.
Component replacement procedures41
Page 52
Battery
DescriptionSpare part number
6 cell, 2.20 Ah, 47 Wh593553-001
6 cell, 2.55 Ah, 55 Wh593554-001
Before disassembling the computer:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
Remove the battery:
1.Turn the computer upside down on a flat surface.
2.Slide the battery release latch (1) to release the battery.
3.Pivot the battery (2) upward and lift it out of the computer (3).
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge
downward until the battery is seated. The battery release latch automatically locks the battery into
place.
42Chapter 4 Removal and replacement procedures
Page 53
Hard drive
NOTE:The hard drive spare part kit includes a hard drive bracket and hard drive connector. The
hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also
available in the Hard Drive Hardware Kit.
DescriptionSpare part number
640 GB, 5400 rpm603785-001
500 GB, 7200 rpm610583-001
320 GB, 7200 rpm603783-001
250 GB, 7200 rpm610581-001
160 GB, 7200 rpm615076-001
Hard drive hardware kit (not illustrated, includes connector, bracket, and screws)605919-001
Before removing the hard drive:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
2.Disconnect all external devices connected to the computer.
the computer, and then shut it down through the operating system.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
Remove the hard drive:
1.Position the computer with the front toward you.
2.Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the hard drive cover to the
computer.
Component replacement procedures43
Page 54
3.Lift the left side of the hard drive cover (2), swing it forward, and remove the cover (3). The hard
drive cover is included in the plastics kit, spare part number 606006-001.
4.Disconnect the hard drive cable from the system board (1).
5.Use the mylar tab on the hard drive bracket to move the hard drive to the right (2) bracket to lift
the hard drive out (3) of the hard drive bay.
6.To replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the
hard drive bracket to the hard drive
44Chapter 4 Removal and replacement procedures
Page 55
7.Grasp the two attached Mylar tabs and pull the bracket straight up to remove it from the hard
drive (2).
Reverse this procedure to install the hard drive.
Component replacement procedures45
Page 56
Optical drive
NOTE:The optical drive spare part kit includes an optical drive bezel and optical drive bracket.
DescriptionSpare part
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with:
Biscotti computer models610558-001
●
Matte black computer models605920-001
●
Silver computer models610559-001
●
White computer models610560-001
●
Red computer models615435–001
●
Blue computer models615436–001
●
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:
Biscotti computer models610561-001
●
Matte black computer models605921-001
●
Silver computer models610562-001
●
White computer models610563-001
●
number
Red computer models615437–001
●
Blue computer models615438–001
●
Before removing the optical drive:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
5.Remove the hard drive (see
Battery on page 42).
Hard drive on page 43).
Remove the optical drive:
1.Position the computer upside down with the front toward you.
2.Insert a thin tool, such as a screw driver (1), into the release access slot in the hard drive bay.
46Chapter 4 Removal and replacement procedures
Page 57
3.Grasp the bezel and slide the optical drive out of the computer (2).
4.To replace the optical drive bracket, position the optical drive with the optical drive bracket
toward you.
5.Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical
drive.
6.Remove the optical drive bracket (2).
Reverse the above procedure to reassemble and install the optical drive.
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)600370-001
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready)602992-001
number
Before removing the WLAN module:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
Remove the WLAN module:
1.Turn the computer upside down with the front toward you.
2.Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the mini-card compartment
cover.
3.Lift the back side of the memory module cover (2).
4.Lift the cover off the computer (3). The mini-card compartment cover is included in the plastics
kit, spare part number 606006-001.
48Chapter 4 Removal and replacement procedures
Page 59
5.Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wireless
module.
6.Remove the Phillips PM2.0×3.0 screw (3) that secures the WLAN module to the computer. (The
edge of the module opposite the slot rises away from the computer.)
7.Remove the WLAN module (4) by pulling it away from the slot at an angle.
CAUTION:To prevent an unresponsive system, replace the wireless module only with a
wireless module authorized for use in the computer by the governmental agency that regulates
wireless devices in your country or region. If you replace the module and then receive a warning
message, remove the module to restore computer functionality, and then contact technical
support through Help and Support.
NOTE:WLAN modules are designed with a notch (5) to prevent incorrect insertion into the
WLAN module slot.
Reverse this procedure to install a WLAN module.
Component replacement procedures49
Page 60
Memory module
DescriptionSpare part number
1 GB, 1066 MHz DDR3598859-001
2 GB, 1066 MHz DDR3598856-001
4 GB, 1066 MHz DDR3599092-001
Before removing the memory module:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
Remove the memory module:
1.Turn the computer upside down with the front toward you.
2.Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the mini-card compartment
cover to the computer.
3.Lift the back side of the memory module cover (2)
4.Lift the cover off the computer (3). The mini-card compartment cover is included in the plastics
kit, spare part number 606006-001.
NOTE:Small tabs hold the cover in place. Firmly pull up on the cover to release the tabs.
5.Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
50Chapter 4 Removal and replacement procedures
Page 61
6.Remove the module (2) by pulling it away from the slot at an angle.
NOTE:Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a memory module.
RTC battery
DescriptionSpare part number
RTC battery606015-001
Before removing the RTC battery:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Remove the RTC battery:
1.Unplug the RTC battery from the system board (1).
2.Use a sharp, non-conductive, tool to release the RTC battery from the adhesive material that
secures the RTC battery to the system board..
Battery on page 42).
Component replacement procedures51
Page 62
3.Lift the battery (2) out of the computer.
Reverse this procedure to install the RTC battery.
52Chapter 4 Removal and replacement procedures
Page 63
Keyboard
DescriptionSpare part number
For use in Adriatics605922-BA1
For use in Belgium605922-A41
For use in the Czech Republic605922-221
For use in France605922-051
For use in Germany605922-041
For use in Greece605922-DJ1
For use in Hungary605922-211
For International use605922-B31
For use in Israel605922-BB1
For use in Italy605922-061
For use in Norway605922-DH1
For use in Portugal605922-131
For use in Russia605922-251
For use in Saudi Arabia605922-171
For use in Spain605922-071
For use in Switzerland605922-BG1
For use in Turkey595199-141
For use in the United Kingdom595199-031
Before removing the keyboard:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
5.Remove the hard drive (see
6.Remove the WLAN/Memory Module compartment cover (see
Battery on page 42).
Hard drive on page 43).
WLAN module on page 48).
Remove the keyboard:
1.Turn the computer upside down with the front toward you.
Component replacement procedures53
Page 64
2.Remove the three Phillips PM2.5×5.0 and three Phillips PM2.5x6.5 screws that secure the
keyboard to the computer.
3.Turn the computer display-side up with the front toward you.
4.Open the computer as far as possible.
5.Release the tabs along the left (1) and right (2) edges of the keyboard using a thin flat-bladed
screwdriver.
6.Lift the rear edge of the keyboard (3), and set the keyboard back towards the display (4).
54Chapter 4 Removal and replacement procedures
Page 65
7.Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and
disconnect the keyboard cable (2) from the system board.
8.Remove the keyboard.
Reverse this procedure to install the keyboard.
Component replacement procedures55
Page 66
Top cover
DescriptionSpare part number
For use with biscotti computer models610567-001
For use with matte black computer models606004-001
For use with silver computer models610568-001
For use with white computer models610569-001
For use with red computer models615433–001
For use with blue computer models615434–001
Before removing the switch cover:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
4.Remove the following components:
the computer, and then shut it down through the operating system.
outlet and then disconnecting AC adapter from the computer.
a.Battery (see
b.Hard drive (See
c.Optical drive (see
d.WLAN module (see
e.Memory module (see
f.RTC battery (see
g.Keyboard (see
Battery on page 42)
Hard drive on page 43)
Optical drive on page 46)
WLAN module on page 48)
Memory module on page 50)
RTC battery on page 51)
Keyboard on page 53)
Remove the switch cover:
1.Turn the computer upside down with the front toward you.
56Chapter 4 Removal and replacement procedures
Page 67
2.Remove four Phillips PM2.5x3 screws in the battery bay, and remove nine Phillips PM2.5x6.5
screws on the base enclosure. The top cover screws are identified by a triangle icon embossed
on the base enclosure.
3.Turn the computer display-side up with the front toward you.
4.Open the computer as far as possible.
5.Remove the three Phillips PM2.5×6.0 screw that secures the top cover to the computer.
Component replacement procedures57
Page 68
6.Release the power button ZIF connector (1), speaker cable (2), touchpad ZIF connector (3), and
touchpad button ZIF connector (4).
7.Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure.
Remove the top cover (2).
NOTE:The TouchPad is glued to the top cover and is included with the top cover spare part.
Reverse this procedure to install the switch cover.
58Chapter 4 Removal and replacement procedures
Page 69
Speaker assembly
DescriptionSpare part number
Speaker assembly (includes cable)606007-001
Before removing the speaker assembly:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Top cover (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 53)
Top cover on page 56)
Remove the speaker assembly:
1.Turn the top cover upside down.
2.Remove the three Phillips PM2.5×3.0 screws (1) that secure the speaker assembly to the top
cover.
3.Lift up and remove the speakers (2).
Component replacement procedures59
Page 70
Reverse this procedure to install the speaker assembly.
60Chapter 4 Removal and replacement procedures
Page 71
Power button board
DescriptionSpare part number
Power button board606008-001
Before removing the power button board:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Top cover (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 53)
Top cover on page 56)
Remove the power button board:
1.Turn the top cover upside down with the rear edge toward you.
2.Remove the Phillips PM2.0×3.0 screw (1) that secures the power button board to the top cover.
3.Lift up and remove the power button board (2).
Reverse this procedure to install the power button board.
Component replacement procedures61
Page 72
TouchPad button board
DescriptionSpare part number
Touchpad button board (includes bracket and cable)606005-001
Before removing the TouchPad button board:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Top cover (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 53)
Top cover on page 56)
Remove the TouchPad button board:
1.Turn the top cover upside down with the front toward you.
2.Remove the four Phillips PM2.0×3.0 screws (1) that secure the TouchPad bracket to the top
cover.
3.Lift up and remove the TouchPad button board bracket (2). The TouchPad button is fused on the
TouchPad button board bracket.
Reverse the above procedure to reassemble and install the TouchPad button board.
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Top cover (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 53)
Top cover on page 56)
Remove the modem module:
1.Turn the computer upright with the front toward you.
2.Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the system
board.
3.Lift up on the front of the modem module (2) to disconnect it from the system board.
Component replacement procedures63
Page 74
Reverse the above procedure to install the modem module, and be sure that the connector on the
bottom of the modem module connects firmly into the system board.
64Chapter 4 Removal and replacement procedures
Page 75
USB board
DescriptionSpare part number
USB board606011-001
Before removing the USB board:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
the computer, and then shut it down through the operating system.
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Top cover (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 53)
Top cover on page 56)
Remove the USB board:
1.Position the computer upright with the right side toward you.
2.Disconnect the USB board cable (1) from the system board.
3.Remove the Phillips PM2.5×6.0 screw (2) that secures the USB board to the base enclosure.
4.Lift the USB board (3) straight up to remove it from the computer. The USB cable is available
with the cable kit using spare part number 606009-001
Component replacement procedures65
Page 76
Reverse this procedure to install the USB board.
66Chapter 4 Removal and replacement procedures
Page 77
Power connector
DescriptionSpare part number
Power connector (includes cable)609154-001
Before removing the power connector cable:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Top cover (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 53)
Top cover on page 56)
Remove the power connector cable:
1.Turn the computer upright with the right side toward you.
2.Disconnect the power connector cable (1) from the system board.
3.Lift the power connector (2) from the clips built into the base enclosure.
Reverse this procedure to install the power connector.
Component replacement procedures67
Page 78
Display assembly
DescriptionSpare part number
39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in:
Matte black computer models (for model 1.0 only)605905-001
●
Biscotti computer models605906-001
●
Silver computer models605907-001
●
White computer models605908-001
●
Red computer models615423-001
●
Blue computer models615424-001
●
Before removing the display assembly:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
5.Disconnect the wireless antenna cables from the WLAN module (see
Battery on page 42).
WLAN module
on page 48).
6.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Top cover (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 53)
Top cover on page 56)
Remove the display assembly:
1.Turn the computer display-side up, with the front toward you.
2.Open the display as far as possible.
3.Disconnect the display panel cable (1) and the microphone cable (2) from the system board and
remove it from its routing channel.
4.Pull the antenna cables through the opening in the top cover (3) and disengage the cables from
the clip in the routing channel leading to the display hinge (4).
68Chapter 4 Removal and replacement procedures
Page 79
5.Disconnect the webcam cable (5) from the system board and release it from the clips that attach
it to the system board.
CAUTION:Support the display assembly when removing the display screws in the following
steps. Failure to support the display assembly can result in damage to the assembly and other
components.
6.Remove the six black Phillips PM2.5×7.0 screws (1) that secure the display assembly to the
computer.
7.Lift the display panel (2) straight up to remove it.
Reverse this procedure to install the display assembly.
Component replacement procedures69
Page 80
8.To replace any of the display assembly internal components, remove the following screw covers
and screws:
(1) Two mylar screw covers on the display bezel bottom edge
(2) Two Phillips PM2.5×4.0 screws
The display screw covers are included in the display rubber kit, spare part number 605917-001.
9.Flex the inside edge of the top (1), the left and right sides (2), and the bottom (3) of the display
bezel until the bezel disengages from the display back cover.
10. Remove the display bezel (4).
Reverse this procedure to install the display bezel.
11. To replace the webcam module (select models only), lift the webcam module as far from the
display enclosure as the webcam module cable allows.
70Chapter 4 Removal and replacement procedures
Page 81
12. Disconnect the webcam module cable (1) from the webcam module, and remove the webcam
module (2). The webcam module is available using spare part number 606001-001.
Reverse this procedure to install the webcam module.
13. To replace the display hinge covers, remove the two Phillips PM2.5×6.0 screws (1) that secure
each hinge to the display enclosure.
14. Remove the display hinge covers (2). The display hinge covers are available using spare part
number 606017-001.
Reverse this procedure to install the display hinge covers.
15. To replace the display panel, remove eight phillips PM2.5×6.0 screws (1) that secure the display
panel to the display enclosure.
Component replacement procedures71
Page 82
16. Remove the display panel (2) from the display enclosure. The display panel is available using
the spare part number 606003-001.
Reverse this procedure to install the display panel.
17. To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws (1) that secure
each bracket to the display panel.
18. Remove the display panel brackets (2) from the display panel. The display panel brackets are
available using spare part number 605915-001.
Reverse this procedure to install the display panel brackets.
19. To replace the wireless antenna transceivers, lift up on the silver transceiver (1) and release the
adhesive material from the display cover (2).
72Chapter 4 Removal and replacement procedures
Page 83
20. Lift up to remove the antenna transceivers (3). The wireless antenna transceivers with cable is
available using spare part number 606016-001..
Reverse this procedure to install the display wireless antenna transceivers.
Component replacement procedures73
Page 84
System board
NOTE:The system board spare part kit includes UMA or discrete graphics subsystem memory and
replacement thermal material.
DescriptionSpare part number
HD 5470/512 MB discrete system board with card reader597673-001
HD UMA system board597674-001
HD 5430/1 GB discrete system board with card reader610160-001
HD 545v/512 MB discrete system board with card reader (for model 1.0 only)610161-001
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
RTC battery (see
●
Memory modules (see
●
WLAN module (see
●
Modem module (see
●
RTC battery on page 51)
Memory module on page 50)
WLAN module on page 48)
Modem module on page 63)
Before removing the system board:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.WLAN module (see
Hard drive on page 43)
Optical drive on page 46)
WLAN module on page 48)
d.Memory module (see
e.RTC battery (see
f.Keyboard (see
g.Top cover (see
h.Modem module (see
i.Display assembly (see
Memory module on page 50)
RTC battery on page 51)
Keyboard on page 53)
Top cover on page 56)
Modem module on page 63)
Display assembly on page 68)
74Chapter 4 Removal and replacement procedures
Page 85
Remove the following cables from the system board:
Power connector cable (see
●
USB board cable (see
●
Power connector on page 67)
USB board on page 65)
1.Turn the computer upright with the right side toward you.
2.Remove the four Phillips PM2.5×4.0 (1) screws that secure the system board to the computer.
3.Grasp the right edge (2) of the system board.
4.Lift the system board (3), and pull it away from the base enclosure at an angle.
Reverse this procedure to install the system board.
Component replacement procedures75
Page 86
5.To replace the modem module cable, remove the RJ-11 connector cable from the clips (1), and
then lift the connector straight up (2) and out of the computer. The modem module cable is
available with the cable kit using spare part number 606009-001.
Reverse this procedure to install the modem module cable.
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
Fan/heat sink assembly (see
●
Processor (see
●
Processor on page 81)
Fan/heat sink assembly on page 77)
Reverse the preceding procedure to install the system board.
76Chapter 4 Removal and replacement procedures
Page 87
Fan/heat sink assembly
DescriptionSpare part number
Fan/heat sink assembly (includes replacement thermal material) for use only with computer
models with UMA graphics subsystem memory
Fan/heat sink assembly (includes replacement thermal material) for use only with computer
models with discrete graphics subsystem memory
612354-001
612355-001
Before removing the fan/heat sink assembly:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 53)
d.Top cover (see
e.Speaker assembly (see
f.Display assembly (see
g.System board (see
Top cover on page 56)
Speaker assembly on page 59)
Display assembly on page 68)
System board on page 74)
Remove the fan/heat assembly (fan/heat sink appearance might vary):
NOTE:Steps 1 through 4 apply only to computer models equipped with graphics subsystems
having UMA memory.
1.Turn the system board right-side up, with the front toward you.
Component replacement procedures77
Page 88
2.Disconnect the fan cable from the system board.
3.Follow the sequence embossed on heat sink to loosen the four Phillips PM2.5×7.0 captive
screws (1) that secure the fan/heat sink assembly to the system board.
NOTE:Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it might be necessary to move the fan/heat sink
assembly from side to side to detach the assembly.
4.Remove the fan/heat sink assembly (2) by lifting straight up.
NOTE:Steps 5 through 8 apply only to computer models equipped with graphics subsystems
having discrete memory.
1.Turn the system board right-side up, with the front toward you.
78Chapter 4 Removal and replacement procedures
Page 89
2.Disconnect the fan cable from the system board.
3.Loosen the two Phillips captive screws (1) and four Phillips spring-loaded captive screws (2) that
secure the fan/heat sink assembly.
NOTE:Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it might be necessary to move the fan/heat sink
assembly from side to side to detach the assembly.
4.Remove the fan/heat sink assembly (3) by lifting straight up.
Reverse this procedure to install the fan/heat sink assembly.
The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1),(3) and the processor (2) and video components (4) each time the fan/heat sink assembly is
removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink
assembly is reinstalled.
Component replacement procedures79
Page 90
NOTE:Thermal pads and thermal paste are included with all fan/heat sink assembly, system board,
and processor spare part kits.
The following illustration shows the locations for thermal material on systems with UMA graphics
subsystems.
The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1)
and (3), and the processor component (2), each time the fan/heat sink assembly is removed. Thermal
pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is
reinstalled.
The following illustration shows the locations for thermal material on systems with discrete graphics
subsystems.
80Chapter 4 Removal and replacement procedures
Page 91
Processor
NOTE:All processor spare part kits include thermal material.
AMD Anthlon II N350 DC Processor (2.4 GHz, L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 35 W
(for model 1.1 only)
AMD Phenom II P840 Processor (1.9 GHz, L2 cache, 1333 MHz) (for model 1.1 only)616335-001
AMD Phenom II DC QC P940 Processor (1.7 GHz, L2 cache, 1333 MHz) (for model 1.1 only)616336-001
AMD Turion II N550 Processor (2.6 GHz, L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 35 W (for
model 1.1 only)
AMD Anthlon II P340 DC Processor (2.2 GHz, L2 cache, 1066 MHz, 3.2 GT/s)—Dual Core 25 W
(for model 1.1 only)
AMD Phenom II N640 DC Processor (2.9 GHz, L2 cache, 1333 MHz)—Dual Core 35 W (for
model 1.1 only)
594167–001
594171-001
616334-001
616337-001
616343-001
616344-001
AMD Phenom II N850 Processor (2.2 GHz, L2 cache, 1333 MHz) (for model 1.1 only)616345-001
AMD Phenom II N950 QC Processor (2.1 GHz, L2 cache, 1333 MHz)—Dual Core 35 W (for
model 1.1 only)
AMD Turion II P540 DC Processor (2.4 GHz, L2 cache, 1066 MHz, 3.6 GT/s)—Dual Core 25 W
(for model 1.1 only)
616346-001
616347-001
Before removing the processor:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
Component replacement procedures81
Page 92
4.Remove the battery (see Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Top cover (see
e.Speaker assembly (see
f.Display assembly (see
g.System board (see
h.Fan/heat sink assembly (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 53)
Top cover on page 56)
Speaker assembly on page 59)
Display assembly on page 68)
System board on page 74)
Fan/heat sink assembly on page 77)
Remove the processor:
1.Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.
2.Lift the processor (2) straight up and remove it.
NOTE:The gold triangle (3) on the processor must be aligned with the triangle icon (4)
embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
82Chapter 4 Removal and replacement procedures
Page 93
5Setup Utility
Computer Setup in Windows 7
To view the drives installed on the computer, select Start > Computer.
On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive
added to the system, such as a new USB drive, is assigned the next available drive letter.
Starting Setup Utility
Setup Utility is a ROM-based information and customization utility that can be used even when the
Windows operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and
other preferences.
To start Setup Utility:
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup
Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
1.Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key.
2.When the Startup Menu displays, press the f10 key.
Using Setup Utility
Changing the language of Setup Utility
The following procedure explains how to change the language of Setup Utility. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1.Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key. When
the Startup Menu displays, press the f10 key.
2.Use the arrow keys to select System Configuration > Language, and then press the enter key.
Computer Setup in Windows 783
Page 94
3.Use the arrow keys to select a language, and then press enter key.
4.When a confirmation prompt with your language selected displays, press the enter key.
5.To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press the enter key.
Changes goes into effect immediately.
Navigating and selecting in Setup Utility
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and
selection are by keystroke.
To choose a menu or a menu item, use the arrow keys.
●
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the
●
arrow keys or the f5 or f6 keys.
To select an item, press the enter key.
●
To close a text box or return to the menu display, press the esc key.
●
To display additional navigation and selection information while Setup Utility is open, press the
●
f1 key.
Displaying system information
The following procedure explains how to display system information in Setup Utility. If Setup Utility is
not open, begin at step 1. If Setup Utility is open, begin at step 2.
1.Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key. When
the Startup Menu displays, press the f10 key.
2.Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3.To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press the enter key.
84Chapter 5 Setup Utility
Page 95
Restoring default settings in Setup Utility
The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1.Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key. When
the Startup Menu displays, press the f10 key.
2.Use the arrow keys to select Exit > Load Setup Defaults, and then press the enter key.
3.When the Setup Confirmation appears, press the enter key.
4.To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press the enter key.
Setup Utility default settings go into effect when the computer restarts.
NOTE:Password, security, and language settings are not changed when you restore the factory
default settings.
Computer Setup in Windows 785
Page 96
Exiting Setup Utility
You can exit Setup Utility with or without saving changes.
To exit Setup Utility and save changes from the current session:
●
If the Setup Utility menus are not displayed, press the esc key to return to the menu display.
Then use the arrow keys to select Exit > Exit Saving Changes, and then press the enter key.
To exit Setup Utility without saving changes from the current session:
●
If the Setup Utility menus are not displayed, press the esc key to return to the menu display.
Then use the arrow keys to select Exit >Exit Discarding Changes, and then press the enter
key.
After either choice, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE:Some of the Setup Utility menu items listed in this chapter might not be supported by the
computer.
Main menu
SelectTo do this
System information
Security menu
SelectTo do this
Administrator passwordEnter, change, or delete an administrator password.
Power-On passwordEnter, change, or delete a power-on password.
View and change the system time and date.
●
View identification information about the computer.
●
View specification information about the processor, memory size,
●
system BIOS, and keyboard controller version (select models
only).
86Chapter 5 Setup Utility
Page 97
System Configuration menu
SelectTo do this
Language SupportChange the language of Setup Utility.
Button Sound (select models only)Enable/disable the capacitive button tapping sound.
Virtualization Technology (select models only)Enable/disable the processor Virtualization Technology.
Processor C6 State (select models only)Enable/disable the processor C6 sleep state.
LAN Power Saving (select models only)Enable/disable LAN Power Saving. When enabled, saves power when
the computer is in DC mode.
Card Reader/1394 Power Saving (select models
only)
Fan Always OnEnabled/disable Fan Always On. When enabled, the computer fan will
Action Keys ModeEnable/disable Action Keys Mode.
Boot OptionsSet the following boot options:
Enable/disable Card Reader/1394 Power Saving.
always be on.
POST hotkey delay (sec.)―Set the delay for the f1, f2, f9, f10, f11,
●
and f12 functions of Setup Utility in intervals of 5 seconds each (0,
5, 10, 15, 20).
CD-ROM Boot―Enable/disable boot from CD-ROM.
●
Floppy Boot―Enable/disable boot from diskette.
●
Internal Network Adapter Boot―Enable/disable boot from the
●
internal network adapter.
Boot Order―Set the boot order for:
●
Notebook Hard Drive
◦
Internal CD/DVD ROM Drive
◦
USB Diskette on Key/USB Hard Disk
◦
USB CD/DVD ROM Drive
◦
Diagnostics menu
SelectTo do this
Hard Disk Self TestRun a comprehensive self-test on the hard drive.
Secondary Hard Disk Self Test (select models
only)
Memory TestRun a diagnostic test on the system memory.
USB Floppy
◦
Network Adapter
◦
NOTE: On models with two hard drives, this menu option is called the
Primary Hard Disk Self Test.
Run a comprehensive self-test on a secondary hard drive.
Computer Setup in Windows 787
Page 98
Computer Setup in Linux
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating
system is not working or will not load.
NOTE:Some of the Computer Setup menu items listed in this guide might not be supported by the
computer.
NOTE:Pointing devices are not supported in Computer Setup. Use the keyboard to navigate and
make selections.
NOTE:An external keyboard connected by USB can be used with Computer Setup only if USB
legacy support is enabled.
To start Computer Setup:
1.Turn on or restart the computer.
2.Before the operating system opens and when the F10=ROM Based Setup message displays in
the lower-left corner of the screen, press the f10 key.
Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics,
and System Configuration menus.
1.Open Computer Setup by turning on or restarting the computer, and then pressing the f10 key
when the F10 = ROM Based Setup message appears in the lower-left corner of the screen.
Because Computer Setup is not operating system based, it does not support the TouchPad.
Navigation and selection are by keystroke:
To choose a menu or a menu item, use the arrow keys.
●
To select an item, press the enter key.
●
To close open dialog boxes and return to the main Computer Setup screen, press the esc
●
key.
To view navigation information, press the f1 key.
●
To change the language, press the f2 key.
●
2.Select the File, Security, Diagnostics, or System Configuration menu.
3.To exit Computer Setup, choose one of the following methods:
To exit Computer Setup without saving your preferences, use the arrow keys to select File
●
>Ignore Changes And Exit. Then follow the instructions on the screen.
To save your preferences and exit Computer Setup, use the arrow keys to select File >
●
Save Changes And Exit. Then follow the instructions on the screen.
Your preferences go into effect when the computer restarts.
88Chapter 5 Setup Utility
Page 99
Restoring factory settings in Computer Setup
To return all settings in Computer Setup to the values that were set at the factory:
1.Open Computer Setup by turning on or restarting the computer, and then pressing the f10 key
when the F10 = ROM Based Setup message displays in the lower-left corner of the screen.
2.Use the arrow keys to select File > Restore Defaults, and then press the enter key.
3.When the confirmation dialog box opens, press the f10 key.
4.To save your preferences and exit Computer Setup, use the arrow keys to select File > Save
Changes And Exit. Then follow the instructions on the screen.
Your preferences go into effect when the computer restarts.
NOTE:Your password settings and security settings are not changed when you restore the factory
settings.
Computer Setup in Linux89
Page 100
Computer Setup menus
The menu tables in this section provide an overview of Computer Setup options.
NOTE:Some of the Computer Setup menu items listed in this chapter might not be supported by
the computer.
File menu
SelectTo do this
System information
Restore DefaultsReplace the configuration settings in Computer Setup with
Ignore Changes And ExitCancel any changes entered during the current session, and
Save Changes And ExitSave any changes entered during the current session, and
View identification information for the computer.
●
View specification information for the processor, cache
●
and memory size, and system ROM.
the original factory settings. (Password settings and security
settings are not changed when you restore the factory
settings.)
then exit and restart the computer.
then exit and restart the computer. Changes go into effect
when the computer restarts.
90Chapter 5 Setup Utility
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.