HP Presario CQ20-100, Presario CQ20-200, Presario CQ20-300, Presario CQ20-400 Drives User Guide
Drives
User Guide
© Copyright 2008 Hewlett-Packard
Development Company, L.P.
Windows and Windows Vista are either
trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: July 2008
Document Part Number: 482396-001
Product notice
This user guide describes features that are common to most models. Some features may not be
available on your computer.
iii
iv Product notice
Table of contents
1 Identifying installed drives
2 Handling drives
3 Using an optical drive
Identifying the installed optical drive ..................................................................................................... 3
Using optical discs (CDs and DVDs) .................................................................................................... 3
Playing a CD or DVD ............................................................................................................................ 4
Configuring AutoPlay ............................................................................................................................ 5
Observing the copyright warning .......................................................................................................... 5
Copying a CD or DVD .......................................................................................................................... 5
Creating or “burning” a CD or DVD ...................................................................................................... 6
Removing a CD or DVD ....................................................................................................................... 7
When the disc tray opens .................................................................................................... 7
When the disc tray does not open ....................................................................................... 7
Preventing playback disruptions ........................................................................................................... 9
Changing DVD region settings ........................................................................................................... 10
4 Using external drives
5 Improving hard drive performance
Using Disk Defragmenter ................................................................................................................... 12
Using Disk Cleanup ............................................................................................................................ 13
6 Using ProtectSmart Hard Drive Protection
Identifying ProtectSmart Hard Drive Protection status ....................................................................... 15
Using ProtectSmart Hard Drive Protection software .......................................................................... 16
7 Replacing the hard drive
8 Troubleshooting
The computer does not detect the optical drive ................................................................................. 21
A new device driver is needed ........................................................................................................... 22
v
Obtaining Microsoft device drivers ..................................................................................... 22
Obtaining HP device drivers .............................................................................................. 22
An optical disc does not play automatically ........................................................................................ 23
The process of burning a disc does not begin, or it stops before completion .................................... 24
A DVD playing in Windows Media Player produces no sound or display ........................................... 25
Index ................................................................................................................................................................... 26
vi
1 Identifying installed drives
To view the drives installed on the computer, select Start > Computer.
The installed hard drives will be listed, along with the total capacity and space available on each drive.
Devices with removable storage will also be listed.
NOTE: Windows® includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
1
2 Handling drives
Drives are fragile computer components that must be handled with care. Refer to the following cautions
before handling drives. Additional cautions are included with the procedures to which they apply.
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,
observe these precautions:
Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the
screen to clear, or properly disconnect the external drive.
Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.
Do not touch the connector pins on a removable drive or on the computer.
Handle a drive carefully; do not drop a drive or place items on it.
Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer
is off, in the Sleep state, or in Hibernation, turn the computer on, and then shut it down through the
operating system.
Do not use excessive force when inserting a drive into a drive bay.
Do not type on the keyboard or move the computer while the optical drive is writing to a disc. The write
process is sensitive to vibration.
When the battery is the only source of power, be sure that the battery is sufficiently charged before
writing to media.
Avoid exposing a drive to temperature or humidity extremes.
Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.
Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or
storing a drive.
If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging
and label the package “FRAGILE.”
Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walkthrough devices and security wands. The airport security devices that check carry-on luggage, such as
conveyor belts, use X-rays instead of magnetism and will not damage a drive.
2 Chapter 2 Handling drives
3 Using an optical drive
Identifying the installed optical drive
Select Start > Computer.
Using optical discs (CDs and DVDs)
An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store
or transport information and play music and movies. DVDs have a higher storage capacity than CDs.
All optical drives can read from optical discs and some drives can also write to optical discs, as described
in the following table.
Optical drive type Read from CD-ROM
and DVD-ROM media
Write to CD-R/RW
media
Write to DVD-ROM
media (includes DVD
+R DL, DVD+/-RW/R,
and DVD-RAM)
Write label to
LightScribe CD-ROM
and DVD-ROM media
DVD-ROM Drive Yes No No No
DVD/CD-RW Combo
Drive
Yes Yes No No
DVD+/-RW SuperMulti
DL* LightScribe† Drive
Yes Yes Yes Yes
*Double-layer (DL) discs can store more data than single-layer discs. However, double-layer discs burned with this drive may
not be compatible with many single-layer DVD drives and players.
†LightScribe discs must be purchased separately. LightScribe creates a grayscale image similar to black-and-white
photography.
NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are
not necessarily all of the supported optical drives.
Identifying the installed optical drive 3
Playing a CD or DVD
1. Turn on the computer.
2. Press the release button (1) on the drive bezel to release the disc tray.
3. Pull out the tray (2).
4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up
over the tray spindle.
NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.
6. Close the disc tray.
If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box
opens. It prompts you to select how you want to use the media content. If you have Windows Vista®
Ultimate or Windows Vista Home Premium installed on your computer, you can use either Windows
Media Player or WinDVD to play DVD media. For all other Vista editions, choose WinDVD to play DVD
media.
4 Chapter 3 Using an optical drive
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