HP Presario 5013 Quick Start Manual

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My Presario - Getting Started

www.compaq.com

214905-004

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Notice

COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office. Microsoft and Windows are trademarks of Microsoft Corporation.

All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

The information in this publication is subject to change without notice and is provided "AS IS" WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY AND REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing herein should be construed as constituting a further or additional warranty.

Compaq Presario Fourth Edition (February 2001) Part Number 214905-004

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Contents

Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Who Should Read This Guide? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Using My Presario—Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Symbols and Graphics Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Computer Illustrations and Features . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Where Can I Find Information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Warranty Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Replacing Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Upgrading Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5

Safety and Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5

How Do I Find Information on the CD-ROM? . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Using the My Presario—Learning More CD . . . . . . . . . . . . . . . . . . . . 1-6

Chapter 2 Setting Up Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Your Computer at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

What’s in Front? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

What’s in Back? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

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ONTENTS-I

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Plug In and Go!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Setting Up Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Compaq/Logitech Wireless Wheel Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Installing the Wireless Wheel Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Registering with Compaq and Microsoft . . . . . . . . . . . . . . . . . . . . . . . 2-5

Internet Service Provider (ISP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Setting Up an ISP Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Printer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Chapter 3 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Features of the Windows Desktop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Viewing the Windows Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Using the Start Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Accessing Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Chapter 4 Using Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Keyboard Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Getting to Know the Standard Keyboard Keys . . . . . . . . . . . . . . . . . 4-2

Keyboard Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Using CD/DVD Control Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Using Internet Zone Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Using Quick Launch Web Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Assigning the My Program Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Putting Your Computer to Sleep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

ONTENTS-II

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Waking Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Understanding the System Status Lights . . . . . . . . . . . . . . . . . . . . . . 4-8

Scroll Mouse and Wireless Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Making Screen Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Opening Software and Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Scrolling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Autoscrolling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11

Turning on the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11

Disk, Hard Drive, CD-ROM, CD-RW, DVD-ROM, and Zip Drives . . . . . . . . . 4-12

Using the Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Using the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Inserting a CD into the CD-ROM, CD-RW, or DVD-ROM Drive . . . 4-13

Removing a Disc from a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

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Playing an Audio CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Playing a DVD-ROM Movie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Creating Your Own CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

Inserting a Disk Into the Zip Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

Removing a Disk from the Zip Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

Internet Video Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

Using the Logitech QuickCam Internet Video Camera . . . . . . . . . 4-18

ONTENTS-III

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Chapter 5 Welcome to the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Basic Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

What Is the Internet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

What Is a Hyperlink? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Compaq Connection Helper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Setting the Internet Buttons to AOL . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Connecting with Compaq.NET Powered by MSN . . . . . . . . . . . . . . . 5-4

Connecting with AOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Web Searches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Searching the Web Using Compaq.NET Powered by MSN . . . . . . . 5-5

Searching the Web Using AOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Setting Up Outlook Express E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

ONTENTS-IV

Typing an E-mail Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Understanding E-mail Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Sending an E-mail Using Outlook Express . . . . . . . . . . . . . . . . . . . . . 5-8

Sending an E-mail Using AOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Content Advisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Reading Your Outlook Express E-mail Messages . . . . . . . . . . . . . . 5-10

Reading Your AOL E-mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Restricting Internet Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

My Presario Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12

Checking Your Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12

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Chapter 6 Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Print Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Using the Menu to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Digital Audio Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Playing Digital Audio Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Playing Preinstalled Games on Your Computer . . . . . . . . . . . . . . . . 6-4

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Installing Software from a CD, DVD, or Disk . . . . . . . . . . . . . . . . . . . . 6-5

Installing Software Downloaded from the Internet . . . . . . . . . . . . 6-6

Chapter 7 Computer Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Internal Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Accessing Internal Computer Components . . . . . . . . . . . . . . . . . . . . 7-2

Upgrading Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Upgrading the CD-ROM, CD-RW, and DVD-ROM Drives . . . . . . . . . 7-3

Upgrading Computer Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Adding Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Adding the Optional Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Adding an Expansion or Option Card . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

Chapter 8 Need Some Help? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Helpful Hints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Entering BIOS (CMOS) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Recovery CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Using the Recovery CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Compaq Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

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ONTENTS-V

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Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5

Glossary

Index

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5

CD-ROM, CD-RW, or DVD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6

Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7

Display (Monitor) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10

Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-11

Keyboard and Scroll Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12

Wireless Wheel Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15

ONTENTS-VI

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Introduction

Congratulations! As the owner of a new Compaq Internet PC, you

In This Chapter

Who Should Read This Guide?, 1-2

Symbols and Graphics Used, 1-3

Where Can I Find Information?, 1-4

Safety, 1-5

have joined the worldwide community of Presario computer users. Once your computer is set up and connected to the Internet, you can explore vast regions of information, entertainment, and online services.

How Do I Find Information on the CD-ROM?, 1-6

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This guide is designed to help you:

Get acquainted with computer features you’ll want to try

➜

during the first few days or weeks.

Keep your computer running smoothly by using the tools on

➜

your computer.

Solve problems if they occur.

➜

NTRODUCTION

1 - 1

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Who Should

Using My Presario—Getting Started

Read This Guide?

This guide is designed for both beginners and experienced computer users.You can read the guide from cover to cover for basic information about your computer, or you can scan it for information on a specific topic.

The Glossary in the back of this guide has brief definitions of computer terms in everyday language. The electronic Glossary on the My

Presario—Learning More

CD has even more terms.

This easy-to-scan guide helps you find the information you want as quickly as possible. The page layout allows you to see at a glance how the information is organized.

This chapter shows you how to use this guide and directs you to other sources of information.

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The left column lists major topics. It explains what the topic is and why it is important to you. This column also lists important warnings and useful tips, and it directs you to additional reference materials.

The right column explains how to perform a procedure. It contains step-by-step instructions and uses graphics to help you visualize the task and to validate what you are doing as you do it. Charts and tables may span the entire column.

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Symbols and Graphics Used

Warnings and cautions are displayed to protect you from injury, your equipment from damage, and your files from data loss.

The following words and symbols have special meaning in this guide and in the CD documentation:

Failure to follow directions may

Warning

result in bodily harm or loss of life.

Understanding the background

Did you know ...

or concept may help you solve a problem.

Helpful hints make using your

Tip

computer easier and faster.

Another document or another

See also ...

page in this document has related information.

▲

Caution: Failure to follow directions may result in damage to equipment or loss of data.

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Computer Illustrations and Features

The computer illustrations shown and the features described in this guide may differ slightly from your Compaq Presario Internet PC.

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Where Can

Warranty Certificate

I Find Information?

Information is available in several forms: printed documents, electronic documents on the CD that came with your computer, and the Compaq Web site. Use this guide as your first point of reference, and then refer to the following documents:

Quick Set-Up poster

➜

Safety and Comfort

➜

flyer

Warranty Certificate

➜

My Presario—

➜

Learning More CD

The warranty details Compaq’s commitment to repair or replace parts during the warranty period and lists important Compaq telephone numbers. In the event of a mechanical problem, contact

Compaq, not the retailer who sold you the computer.

Keep the warranty in a safe place for future reference.

Replacing Parts

The Easy Access design of your Internet PC allows you to access internal components—in most cases, without using any tools.

The My Presario—Learning More CD describes procedures for upgrading and replacing computer components. If you experience a problem and are unable to resolve the issue after referring to this guide and the My Presario—Learning More CD, contact Technical Support. If a replacement part is needed, the technician will send the replacement part with illustrated instructions for removing the factory-installed part and replacing it.

Presario Newsletter

➜

Getting Started:

➜

Microsoft Windows

manual

Did you know ...

The Compaq Web site is available worldwide. As you explore the Internet, go to the following address for information about products, services, and exciting activities:

www.compaq.com

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Upgrading Your Computer

Expand your Presario performance with upgrades like memory and additional peripherals, such as a digital camera and a printer. To learn more, visit the online store at:

www.compaq.com

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Safety

Safety and Comfort

Your computer is an electrical device. Treat it with care to avoid personal injury and damage to the equipment.

Warning

To reduce the risk of electric shock and damage to the equipment, read the Safety and Comfort guide on the My

Presario—Learning More

CD before performing any procedures involving the internal components of your computer.

Did you know ...

For added protection during an electrical storm, perform a shutdown, then disconnect your computer (and all peripherals) from the power source (wall outlet). After shutting down your computer, unplug the surge protector(s) from the power source.

The My Presario—Learning More CD contains Safety and Comfort information on how to:

Set up your work area for maximum comfort.

➜

Practice good posture, hand position, work habits, and health

➜

habits while using your computer.

Use a grounding plug to prevent electrical shorts, shocks, or

➜

fires.

Use a surge protector to regulate the flow of electricity to the

➜

computer, modem, and all peripherals, such as a printer, speakers, and monitor.

Become static-free before removing the side panel.

➜

Don’t forget to plug your surge protector(s) back in after the storm has passed.

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NTRODUCTION

1 - 5

Page 15

How Do I Find

Using the My Presario—Learning More CD

Information on the CD-ROM?

The My Presario— Learning More CD has

information on the following topics:

Advanced features of

➜

your computer

Solving computer

➜

problems

Safety and comfort

➜

Compaq service and

➜

support

Upgrading your

➜

computer

Government

➜

regulatory information

1. Choose the topic or manual you want to learn more about by clicking two times.

2. The screen displays the file hierarchy in the navigation panel on the left 1 and the contents on the right 2.

sign 3

Note: Click the Plus

next to a topic in the left panel to display subtopics.

3. Click the topic you want to view. The screen displays the topic you selected.

Note: If necessary, use the scroll

to view all of the

bar

page.

4. To view additional topics, click topics from the navigation panel 1.

Did you know ...

Electronic documents often have hyperlinks to help you find information quickly. When you pass the cursor over a hyperlink, a small hand displayed. When you click a hyperlink, it jumps to the referenced page. Hyperlinks are represented by navigation buttons, colored text, and images.

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Note: You can click the Show/

Hide Navigation Pane

button to close the navigation panel and enlarge the contents panel.

5. When you finish, click the word exit (a hyperlink) in the lower right corner of the screen or click the Close

∫

button in the upper right corner of the screen (on the title bar).

Note: You can print individual pages

from the CD or the entire set of documents.

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Setting Up Your Computer

Your Internet PC is designed for complete ease of use—from

In This Chapter

Your Computer at a Glance, 2-2

Plug In and Go!, 2-3

Compaq/Logitech Wireless Wheel Mouse, 2-4

Registration, 2-5

setting up your computer to upgrading your computer with new components. This chapter introduces you to the internal and external features of your computer. It also walks you through the process of registering your computer and setting up an Internet Service Provider (ISP) account. The remaining chapters of this guide show you how easy it is to use your Compaq Presario.

Note: Illustrations and features shown may differ slightly from those of

your Computer.

Internet Service Provider (ISP), 2-6

Printer Setup, 2-7

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ETTING UP YOUR COMPUTER

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Page 17

Your Computer

What’s in Front?

at a Glance

Before you begin, you’ll want to become familiar with the components of your Compaq Presario.

Tip

Some components have color-coded connectors that match the ports on the back of your computer.

1 CD-ROM, CD-RW, or

DVD-ROM drive

2 Disk drive 3 CD storage for storing five

CDs

4 Two USB connectors for

connecting USB devices (varies by model)—ports for connecting peripheral devices, such as gamepads, joysticks, and video cameras

5 Power button

What’s in Back?

1 Power port 2 PS/2 mouse port; PS/2

keyboard port

3 USB ports for connecting an

Internet keyboard or other USB devices

4 Serial port for connecting a

serial peripheral device

5 Parallel port for connecting a

peripheral device, such as a printer

6 Monitor port 7 Audio speaker ports 8 Microphone port 9 Modem port for connecting

to a phone link

Note: Connectors may vary by

model.

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- Ethernet port for connecting

to an Ethernet network (if equipped)

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Plug In and Go!

Setting Up Your Computer

If a cable is disconnected or you move your computer to another location, this topic helps you to set up again quickly.

Tip

It’s a good idea to purchase a surge protector to protect your computer from electrical spikes and power surges.

See also ...

The Quick Set-Up poster that came with your computer is a visual guide to setting up your computer.

Tip

If you have home networking, refer to the home-networking documentation located on the My Presario—Learning More CD for instructions for connecting your phone lines.

Note: Do not set up the printer until

your computer is set up.

1. Connect the monitor according to the color codes, icons, and instructions from the monitor manufacturer.

2. Connect the speaker cable and microphone cable (if applicable).

3. Connect the power cable.

4. Connect the keyboard to a USB port on the back of the unit and connect the mouse to the PS/2 mouse port.

Note: If you have a wireless

wheel mouse, refer to the next topic for further instructions.

5. Connect the telephone cable between the Modem Line In

port and the wall outlet.

6. Plug the monitor and computer power cables into the wall outlet or a surge protector.

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7. Turn on the monitor and press the Power On 1 button to turn on your computer.

Note: If you are setting up your

computer for the first time, follow the on-screen instructions to register both your operating system and your computer.

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Compaq/

Logitech Wireless Wheel Mouse

(available on select models)

Did you know ...

The wireless wheel mouse does not alert you when the batteries are low. You must replace the batteries approximately every six months.

Tip

For optimal performance, place the receiver at least eight inches (twenty centimeters) away from other electrical devices, such as the computer, the computer monitor, or external storage devices.

See also ...

If your wireless wheel mouse does not function properly after installation, refer to the “Troubleshooting” section in Chapter 8 of this guide.

Installing the Wireless Wheel Mouse

Note: Before using your wireless wheel mouse, refer to the Comfort

Guidelines on Logitech’s Web site at:

www.logitech.com/cf/support/comfortguide.cfm

1. Remove the battery compartment cover by pressing the tab on the bottom of the mouse 1 and sliding off the cover 2.

2. Insert the two AAA alkaline

batteries 3 according to the diagram inside the battery compartment.

3. Turn off your computer.

4. Connect the receiver cable to

the PS/2 port 4 on the back of your computer.

5. Turn on your computer.

6. Establish communication between the mouse and the receiver by pressing the Connect button 5 on the receiver, then pressing the Connect button 6 under the mouse.

See also ...

For information about using your wireless wheel mouse, refer to the “Scroll Mouse and Wireless Mouse” section in Chapter 4 of this guide.

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Registration

Registering with Compaq and Microsoft

The first time you turn on your computer, you are guided through the registration process before you access the Windows desktop. It is very important that you register

Windows with

➜

Microsoft.

Your computer with

➜

Compaq.

Registering with Microsoft enables you to receive software updates and important notices about new Microsoft products.

Registering with Compaq enables you to receive technical support for the hardware, receive software updates for Compaq programs, and receive other special offers.

The registration screen allows you to register with Microsoft and Compaq from the same display. When you have entered your personal information (name, address, and so on), you can choose to register with Micosoft or Compaq, or both.

To register the Windows operating system with Microsoft, fill in the first check box. To register your computer with Compaq, fill the second check box. We recommend that you check both boxes. When you’ve f illed in the necessary registration information, click the Next button to move to the next screen.

When you have finished, you are ready to set up an account with an Internet Service Provider (ISP). Refer to the next page.

Did you know ...

Any time you install new software or hardware, be sure to register it with the manufacturer.

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Page 21

Internet Service

Setting Up an ISP Account

Provider (ISP)

An ISP gives you access to the Internet. Just as you need an account with a cable company to have cable service, you must also have an ISP account to access the Internet and use e-mail.

After registering with Microsoft and Compaq, you are prompted to set up an ISP account.

Note: Credit cards are required to register online with Compaq.NET powered

by MSN and with America Online. However, you can check your local area for ISPs that offer other financial arrangements.

To set up your account, do one of the following:

If you want Compaq.NET powered by MSN as your ISP, click

➜

the Compaq.NET powered by MSN icon and follow the on-screen instructions.

If you already have Compaq.NET powered by MSN as your

➜

ISP, click I already have Compaq.NET powered by MSN and follow the on-screen instructions.

If you want America Online (AOL) as your ISP, click the

➜

America Online icon and follow the on-screen instructions.

If you already have America Online as your ISP, click

➜

I already have America Online and follow the on-screen instructions.

After setting up your Internet connection, you can press the Instant

Internet

button on your

∆

Internet keyboard, and then like magic—you’re on the Web!

Did you know ...

If you have problems connecting to an ISP, call the ISP for assistance.

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If you already have an existing Internet account other than

➜

Compaq.NET powered by MSN or America Online, click I Already Have an Internet Provider and follow the on-screen instructions.

Note: If you do not sign up for an ISP account now, you can click the

Free Internet Trial icon on your desktop and sign up any time you like.

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Printer Setup

Setting Up Your Printer

After setting up and registering your computer, you are ready to set up your printer.

A printer enables you to print any document from your My Presario— Learning More CD, your e-mail, and Web sites.

Did you know ...

Compaq registration must be complete before you plug in your printer and run the printer setup software.

Did you know ...

Most new computers have a Universal Serial Bus (USB) port for a printer that uses the latest technology. Older printers, which plug into a parallel port, cannot be connected to a USB port. Your printer may use a USB plug (rather than a parallel plug

) for installation.

1. Complete the steps listed in the Plug In and Go! and Registration sections on previous pages.

2. Set up the printer according to the printer manufacturer’s instructions.

3. Connect the printer to the back of your computer according to the icons.

4. Turn on your computer (if it’s not already on).

5. Turn on the printer.

6. Follow the on-screen instructions.

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Note: Location and style of connectors may vary by model.

ETTING UP YOUR COMPUTER

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ETTING UP YOUR COMPUTER

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Windows Basics

Microsoft Windows is the operating system that runs on your

In This Chapter

Features of the Windows Desktop, 3-2

Help, 3-4

computer. Windows controls and manages your computer by translating your mouse and keyboard instructions into a language your computer can understand.

The Windows desktop is your personal workspace. By using the mouse to click icons on the Windows desktop, you give your computer instructions to perform tasks, such as accessing f iles, copying files, connecting to the Internet, reading e-mail, and more.

In this chapter, you will learn how to use the standard features of the Windows desktop.

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INDOWS BASICS

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Page 25

Features of

Viewing the Windows Desktop

the Windows Desktop

Although computers vary according to specific hardware and software, the Windows desktop has many standard features.

In this section, you are introduced to the major components of the desktop:

Icons

➜

Task ba r

➜

Start menu

➜

Help

➜

When you turn on your computer, Microsoft Windows starts automatically. The first screen you see after Windows goes through the startup process is the Windows desktop, the area in which you work.

Note: The programs and icons displayed vary by model.

Did you know ...

Each time you access a program, a button program appears on the Windows taskbar button to switch to the desired program.

INDOWS BASICS

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for that

. Click a

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On the Windows desktop 2 there are several small graphics 1 (called icons). An icon represents a program, disk drive, file, or folder, and provides easy access to the programs or documents you use on a regular basis.

Across the bottom of the desktop is a gray bar (called the Windows taskbar 3). The taskbar includes the Start button 6; next to the Start button is the Quick Launch area (provides easy access to Internet Explorer, Outlook Express, Show Desktop, and Windows Media Player), buttons for each active program 5, and the system tray (systray) 4. The taskbar allows you to pick and choose options or activities, and it is displayed on your desktop. The systray 4 contains icons for some of the system programs that load automatically at startup. The system clock is also displayed on the systray.

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When you click the Start button, a menu is displayed that allows you to select tasks.

Starting a program

➜

Finding or opening a

➜

document

Changing your

➜

computer settings

Shutting down the

➜

computer

Did you know ...

You should always turn off your computer by selecting Shut Down from the Start menu. If you shut off your computer before receiving the “It’s now safe to turn off your computer.” message, an error message is displayed the next time you turn on your computer.

Using the Start Menu

The following table lists some typical Start menu options and the function of each option. The available Start menu options vary by model.

Start Menu Options Functions

Programs Displays a list of programs available on your

computer.

Favorites

Documents Displays a recently accessed list of

Settings

Search Enables you to search for files or folders

Help

Opens your favorite files and Web pages.

documents which you can select to open again.

Enables you to modify Windows desktop or computer settings.

located on a drive that you specify.

Displays answers to your questions about Microsoft Windows.

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Run Opens programs and Web pages.

Log Off

Logs off the current user so that a new user can log on.

Shut Down Shuts down or restarts your computer.

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Help

Accessing Online Help

Microsoft Windows includes online documentation to help answer your questions about how the computer operating system works.

Did you know ...

If you are not familiar with the features of Microsoft Windows, several tutorials are available through Microsoft’s online Help file.

The Microsoft Web site at www.microsoft.com offers numerous tools and information about the following topics:

➜

Windows

1. Click the Start button.

2. Select Help. The Help screen is displayed with the cursor in the Search field.

3. Enter a keyword in the Search field and click Go.

➜

Internet Explorer browser

➜

Microsoft Knowledge Base

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Using Your Computer

In this chapter, you learn about the following exciting,

In This Chapter

Keyboard Basics, 4-2

Keyboard Buttons, 4-3

Scroll Mouse and Wireless Mouse, 4-9

Speakers, 4-11

Disk, Hard Drive, CD-ROM, CD-RW, DVD-ROM, and Zip Drives, 4-12

easy-to-use features of your computer:

Keyboard: Become familiar

➜

with the keyboard and all its capabilities, including one-button access to the Internet!

Scroll Mouse: See how easy

➜

it is to use the scroll mouse and learn shortcuts to save time.

Speakers: Enjoy the

➜

experience of high-quality sound on your computer.

Internet Video Camera, 4-18

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Hard Drive, CD-ROM, and

➜

DVD-ROM Drives: Use the various drives to listen to your favorite CDs or watch movies.

Internet Video Camera:

➜

Understand the many capabilities of an Internet video camera.

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Keyboard Basics

The standard keys perform the following functions:

Main keys are the

➜

typewriter-style keys.

Function keys are the

➜

F1 through F12 keys. Two of these keys are active even without a program running. F1 enables you to get help on Windows-related topics. F3 enables you to search for files or folders.

Arrow keys can be

➜

used for games and to navigate through a document or Web site. These keys allow you to move left, right, up, and down, using the keyboard instead of the mouse.

Getting to Know the Standard Keyboard Keys

Some keys have special functions when used alone or combined with other keys. These functions vary depending on the program you are using.

Main keys

Function keys

Note: Style of keyboard may vary.

Arrow keys

Numeric keys

Numeric keys work

➜

like a calculator keypad.

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Keyboard Buttons

The keyboard buttons make it easier and faster to get on the Internet, use your favorite software, or listen to your favorite CD. You might even want to watch a movie or send an e-mail.

The keyboard buttons are shown in the following illustration. They are discussed in detail on the following pages.

CD/DVD Control Buttons

Volume/Mute Buttons

The CD/DVD control buttons provide a quick and easy way to play a CD or a DVD movie at the touch of a button.

Many CDs begin playing automatically when inserted into the drive. Refer to Playing an Audio CD in this chapter to play a CD.

See also ...

Refer to Adjusting the Volume in this chapter to adjust the volume when playing a CD or a DVD.

Internet Zone Buttons

Quick Launch Help Button

Quick Launch My Program

Button

Sleep Button

LED Status Lights

Using CD/DVD Control Buttons

Play/Pause starts or stops a

CD or DVD temporarily.

Rewind/Previous Track

skips to the previous track.

Fast Forward/Next Track

skips to the next track.

Stop ends the CD or DVD play,

rewind, and fast forward functions.

Eject/Load ejects or loads the

CD or DVD.

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Note: Buttons may vary by model.

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Keyboard Buttons, cont.

With the press of a keyboard button, you can get on the Internet fast, read your e-mail, or check out the latest in entertainment.

Depending on which Internet Service Provider (ISP) you have, the default options provided by the Internet Zone buttons may vary.

Did you know ...

Until you set up your Internet Service Provider (ISP), each Internet button takes you to a window that guides you through the ISP set-up process.

See also ...

Refer to the “Setting Up Your Computer guide for detailed information about setting up your ISP.

”

chapter in this

Using Internet Zone Buttons

Note: Button functions may vary by model and by region.

No. Description

Search accesses a Web site that helps you to locate news and information on the Internet. Search for topics including news and information, shopping, images, music, and video. The default Web browser is Alta Vista.

Activity launches your favorite Internet Zone activity. The default brings you to your Community center, a vibrant online community experience with chat sessions, discussion boards, clubs, home pages, photo albums, and more.

E-mail provides one-touch access for sending and reading your e-mail.

Instant Internet provides your daily starting point to the Internet. It connects you to a Web page filled with local weather, news, sports, and financial information.

My Presario is your instant connection to Compaq for getting the most out of your computer and the Internet. Learn about the top Internet Zones, or venture into your favorite Activity Centers, and get creative using the Web.

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Retail/Affinity Central provides an instant connection to your computer store and a variety of leading consumer companies.

Entertainment is your online scoop for the world of entertainment, featuring music downloads, streaming video, Web casts, entertainment news, and reviews.

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Keyboard Buttons, cont.

You can access your favorite program, Web site, or document by pressing the Quick Launch We b buttons. These are the

Help

buttons.

and My Program D

Using Quick Launch Web Buttons

See also ...

Refer to “Preventive Maintenance Presario—Learning More CD for additional information on service and support.

”

on the My

No. Description

Note: Buttons and their function may vary by model and region.

Help takes you to service and support information on the

Windows desktop.

My Program can be programmed to launch your favorite software, Web site, or document.

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Keyboard

Assigning the My Program Button

Buttons, cont.

After you assign the My Program D button settings, pressing the button opens your selected software, Web site, or document automatically.

See also ...

Instructions for reassigning the My Program button are found on the My Presario—Learning More CD.

The Vo l u m e C o n t r o l buttons allow you to control the volume of your computer. Or, if you want silence, press the Mute a button. It’s that simple!

Tip

1. Press the My Program D button 1. A window opens.

2. Select a program or Web site.

3. Click Next.

4. Select Program or Document.

5. Select the program or document you want to assign to the My Program D button.

6. Click OK to verify your selection.

7. Click OK.

Adjusting the Volume

When listening to or viewing a CD or DVD, use the following buttons on your keyboard to adjust the volume as needed:

Press the minus ‘ button 1

➜

to decrease the volume.

Press the plus ’ button 2

➜

to increase the volume.

You can also adjust the volume by clicking the Speaker icon located in the system tray at the bottom-right corner of the Windows taskbar.

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Press the mute a button 3

➜

to turn off the sound.

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Keyboard

Putting Your Computer to Sleep

Buttons, cont.

If you’re going to be away from your computer but want to leave the power on, you can put your computer to sleep. This process allows you to run programs while your computer goes into a low-power state, which saves energy. However, some software, such as DVD software actively playing a DVD, may prevent the system from going to sleep.

Tip

You can wake your computer by moving the mouse, clicking a mouse button, or pressing any of the keyboard buttons.

Press the Sleep E button 1 on the keyboard and your computer goes to sleep. Or, your computer will go to sleep automatically if no activity occurs within 20 minutes.

Waking Your Computer

Press the Sleep E button 1 on the keyboard and your computer wakes up.

Did you know ...

You can change the amount of time that passes before your computer goes to sleep. See the My Presario—Learning More CD for instructions.

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Keyboard

Understanding the System Status Lights

Buttons, cont.

The system lights on the keyboard provide a quick status of your computer and keyboard settings.

Tip

Post Office Protocol (POP) is a commonly used messaging protocol. The most widely used implementation of this protocol is POP3. POP3 is a retrieval protocol used to retrieve mail messages from a POP server. E-mail messages received by the POP server are delivered to a server mailbox, where they reside until you retrieve them.

The system status lights are shown in the following illustration, and the function of each light is explained.

No. Description

E-mail indicates when you have e-mail waiting to be read.

Note: This light works only with POP3 Internet services such as

Compaq.NET powered by MSN. The light does not work with proprietary Internet services such as AOL.

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Sleep indicates the computer is in the sleep mode.

Num Lock indicates that you can use the numeric key pad to

type numbers.

Caps lock indicates all text typed will appear as capital letters.

Scroll lock indicates when the scroll-lock function is engaged,

enabling you to scroll through a document without moving the cursor.

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Scroll Mouse

Making Screen Selections

and Wireless Mouse

Your computer comes with a scroll mouse. The scroll mouse directs a cursor on the Windows desktop. Use the mouse to move quickly and easily through a document or Web site.

Moving the scroll wheel on your mouse forward or backward through a document or Web site is faster than using the scroll bar.

Click by pressing and releasing the left mouse button quickly one time. You will hear a single clicking sound.

Opening Software and Files

Double-click by quickly pressing and releasing the left mouse button twice.

Tip

Some mouse functions may not work with all software.

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Scrolling

Click (and hold down) on the scroll handle (the box in a scroll bar area) and drag it up or down until the desired text is displayed in the window. Or single-click the arrow buttons to move up or down one line at a time.

Positioning the cursor on the scroll bar and clicking above or below the scroll handle moves the text up or down a screen at a time.

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Scroll Mouse

Autoscrolling

and Wireless Mouse, cont.

AutoScroll allows you to move forward and backward through a document without having to move the mouse or mouse wheel continuously.

Did you know ...

The scroll mouse can be customized for a left-handed user from the Mouse Properties dialog box. Click on Start / Settings / Control Panel and double-click on the mouse icon to open the Mouse Properties dialog box.

1. Open a program and press the scroll wheel to begin autoscrolling.

2. Move the mouse once in the direction you want to scroll (vertically, horizontally, or diagonally). The farther you move the cursor from the starting point, the faster the scrolling occurs.

3. To stop autoscrolling, press a mouse button.

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Speakers

(available on select models)

Speaker options depend on which model you purchase. However, the JBL Platinum Series are the standard speakers that come with most new Compaq Presario monitors. You can use the speakers freestanding or mount them on the side of the monitor. For more information, see the documentation that came with the speakers.

To set up the speakers, follow the directions on the monitor’s Quick Set-Up poster. If you purchased speakers separately, follow the instructions included.

Did you know ...

You can plug a digital MP3 portable audio player into the Audio-In port on the right side of the speaker (on JBL Platinum Series speakers). Other portable music players include:

Turning on the Speakers

To turn the speakers on or off, press the Power button on the right side of the speaker. You can adjust the volume after the button

No. Description

Note: The speakers receive power from the monitor, even when the monitor

Power Button—conveniently allows a quick power down when

not in use, or mutes the sound. Simply push the button so that it pops out. Turn it to adjust the sound. The light indicates when the power is on.

Headphone Jack—allows you to connect most stereo headphones for your personal listening pleasure.

Audio-In Port—an advanced feature that lets you quickly connect your favorite digital MP3 player (or any portable audio device) to play audio directly through the speakers.

power is off. Your portable music player can be played through the speakers without turning on your computer.

pops out.

➜

CD players

➜

Cassette players

➜

AM/FM Stereo

These devices connect with a stereo cable (3.5 mm/3.5 mm plug) available from most electronics stores and computer retailers.

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Disk, Hard

Using the Disk Drive

Drive, CD-ROM, CD-RW, DVD-ROM, and Zip Drives

Your computer may have one or more drives depending on the model you purchased:

Disk drive

➜

Hard drive

➜

CD-ROM drive

➜

CD-RW drive

➜

DVD-ROM drive

➜

Zip drive

➜

Each drive has a different capacity for storing information.

1. Hold a floppy disk with the label facing up and the arrow on the disk pointing toward the drive; then gently push the disk into the drive.

2. To remove a floppy disk, press the Eject button 1 on the disk drive.

▲

Caution: Wait until the disk drive activity is complete (the activity light before removing a floppy disk. Removing a disk when the drive is reading from or writing to the disk can damage the disk or the information stored on it.

Note: Remove the floppy disk from the drive

prior to shutting down Microsoft Windows.

stops glowing)

The disk drive uses a floppy disk to store files. Once information is copied onto a floppy disk, it remains there until you delete or overwrite it.

The other drives are discussed on the following pages.

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Using the Hard Drive

The hard drive stores system files, software, and data files inside your computer. When you install software, download files from the Internet, receive e-mail and attachments, or create new files, the computer saves them on your hard drive. The available storage space is gradually filled. To regain storage space, you can delete files or programs loaded on your computer, or save them on external media such as disks, CD-R or CD-RW discs.

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Disk, Hard Drive, CD-ROM,

Inserting a CD into the CD-ROM, CD-RW, or DVD-ROM Drive

(number and style of drives vary by model)

CD-RW, DVD-ROM, and Zip Drives, cont.

The CD-ROM drive enables you to read data from a CD or listen to a music CD.

The CD-RW drive enables you to read and write data to a disc for storage, and enables you to listen to music or read data CDs.

The DVD-ROM drive enables you to view your favorite movies, listen to music, or read information from CDs.

Tip

Note: Your computer must be turned on

before you can insert or remove a disc.

1. Press the Load/Eject ≤ 1 button to open the drive.

2. Carefully lift the disc from the CD case. Hold the disc by the edges and the center hole only, to avoid touching the surface.

3. Place the disc, label side facing up, into the round area of the tray. If the tray contains support tabs, carefully slide the disc under the tabs to position it correctly in the tray.

4. Press the Load/Eject 1 button to close the drive.

≤

If a CD doesn’t play, make sure the drive is closed.

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Disk, Hard

Removing a Disc from a Drive

Drive, CD-ROM, CD-RW, DVD-ROM, and Zip Drives, cont.

A CD-ROM drive reads CDs, CD-R, and CD-RW media. A DVD-ROM drive reads all CD media plus DVD discs.

When you have finished listening to the CD, store the disc in the storage compartment on the front of your computer or in its protective case.

See also ...

To adjust the volume, refer to “Adjusting the Volume” in this chapter.

Did you know ...

If the CD-ROM, CD-RW, or DVD-ROM drive can’t play a disc, check to be sure that the disc is inserted with the label face-up and properly seated in the drive. The DVD-ROM drive takes longer to begin playback because it must determine the type of media being played.

1. Press the Load/Eject ≤ 1 button to open the drive

2. Carefully lift the CD or the DVD from the drive.

3. Press the Load/Eject button on the front of the drive to close the door.

4. Store the disc in its protective case or in the storage compartment on the front of the computer.

≤

Playing an Audio CD

1. Insert a disc into the CD-ROM or DVD-ROM drive with the label face up.

2. If, after a few seconds, the disc does not automatically start playing, press the Play/Pause ® button on the keyboard.

3. Perform the following tasks using your Internet keyboard as needed:

• Click the Play/Pause ® button to pause play.

• Click the Forward ¨ and Back ´ buttons to skip

tracks.

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• Click the Stop

button to stop playing the CD.

• Press the Eject button on the drive to remove the disc.

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Disk, Hard

Playing a DVD-ROM Movie

Drive, CD-ROM, CD-RW, DVD-ROM, and Zip Drives, cont.

You can only play a DVD movie from a DVD-ROM drive. When you finish watching a movie, store the DVD disc in its protective case.

Tip

You can control the actions of the DVD player (pause, rewind, and so on.) from the CD/DVD control buttons on the keyboard.

1. For best performance, close all running programs before inserting a DVD movie. Insert the DVD disc into the DVD-ROM drive. Playback begins automatically.

2. If playback does not begin automatically, click the Start button on the Windows taskbar.

3. Point to Programs, and then Compaq DVD Express 1. (For the WinDVD player 2 [lower picture], point to Compaq WinDVD.)

4. Choose Compaq DVD Player 1 (select DVD Player if you have WinDVD 2) and then click the Play

button.

See also ...

Refer to “Adjusting the Vo l u m e ” in this chapter to adjust the volume when playing a DVD disc.

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Disk, Hard

Creating Your Own CDs

Drive, CD-ROM, CD-RW, DVD-ROM, and Zip Drives, cont.

The CD-RW drive allows you to create your own CDs. You can buy two types of media: CD-R and CD-RW discs.

CD-R media can be played on most of the newer CD players, CD-ROM, and DVD-ROM drives. CD-R media can be written to only once. However, you can write to CD-RW media using multiple recording sessions until you close out the disc.

CD-RW media can be used to make backups of your personal CDs or hard disk. These discs are re-usable and can be erased and rewritten to numerous times.

The Adaptec Easy CD Creator software is intuitive. When you place the cursor over any of the functions, a description of the function is displayed.

CDs are created using the Adaptec Easy CD Creator (available on select models). Various uses of the CD-RW drive are shown below.

Note: Confirm that the Easy CD Creator software has been installed before

you begin creating CDs.

Media Uses

Audio Create personal music CDs with your favorite music

tracks and MP3/WMA files.

Data Create a data CD to store data, such as files or folders

from the hard disk. This feature is useful for backing up important files or sharing data with other people.

Direct CD Write files directly to a CD-R/CD-RW just like you copy

files to a disk drive. Drag-and-drop files from one drive to another in Microsoft Explorer without accessing Easy CD Creator.

CD Copier Create an entire copy of a CD or a backup of data files.

Jewel Case Creator

Note: There is an extensive online Help built into the software. To view online

Help you must load Adobe Acrobat Reader from the My Presario— Learning More CD.

Make custom jewel case inserts and CD labels to indicate the title and contents of a CD (labels are sold separately).

See also ...

For more information about using the CD-ROM, CD-RW, or DVD-ROM drives, refer to the My Presario—Learning More CD.

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Disk, Hard Drive, CD-ROM,

Inserting a Disk Into the Zip Drive

(available on select models)

CD-RW, DVD-ROM, and Zip Drives, cont.

The Zip drive makes organizing, copying, storing, and transporting large files easy. The Zip drive uses a Zip disk, which gives you more storage space than a floppy disk. A Zip disk offers extra space for the following types of tasks:

Storing files from the

➜

Internet

Backing up files from

➜

the hard drive

Storing games

➜

Saving school or class

➜

projects

Saving family files

➜

and budget records

Creating a multimedia

➜

library with image, sound, and video files

Note: Your computer must be turned on

before you can insert a Zip disk.

1. Hold the Zip disk, label-side facing up, and gently push the disk into the Zip drive until you hear it snap into place.

2. Right-click the Start button, and select Explore.

3. Browse in Windows Explorer to locate the Zip drive, which shows the Zip drive n icon.

4. Move or copy files to and from the Zip drive as needed.

Removing a Disk from the Zip Drive

1. Press the Disk Eject button 1 to eject the disk.

2. Store the Zip disk in its protective case.

Note: If you leave a Zip disk in the

drive when you turn off your computer, the disk will be ejected automatically.

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Internet Video Camera

The Logitech QuickCam Express Internet video camera provides many useful features:

Captures images at the

➜

touch of a button

Sends photo and video

➜

e-mail as easily as text

Allows video chatting

➜

for a face-to-face get-together with faraway friends and family

Enables you to save,

➜

print, or send an image over the Internet with easy-to-use software

Quickly creates a

➜

personal video

Using the Logitech QuickCam Internet Video Camera

The Logitech camera installs within minutes. Refer to the Logitech documentation packed with the camera for detailed operating instructions.

Note: Do NOT plug the camera into

your Internet PC until instructed to do so during the QuickCam software installation.

The camera software comes with free access to the Logitech Spotlife Web site which includes 15 MB of free Web space for:

Video broadcasting live over

➜

the Internet

Chatting directly with

➜

viewers using text or audio

Visit the Spotlife Web site at

www.compaq.com/go/spotlife

(available on select models)

Has one-click We b

➜

camming, which lets you put the special events in your life online

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Welcome to the Web

In just a few moments, you will

In This Chapter

Basic Concepts, 5-2

Compaq Connection Helper, 5-3

Internet Connection, 5-4

Web Searches, 5-5

E-mail, 5-6

Content Advisor, 5-10

be on the World Wide Web. It is estimated that thousands of new users will join you in connecting to the Internet for the very first time!

In this chapter, you begin to explore the endless possibilities of the Internet—e-mail, shopping, news, entertainment, research, education, and much more. Separate procedures are provided for Compaq.NET powered by MSN and American Online (AOL) users.

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Welcome to the World Wide Web. You are about to enter a very exciting new world!

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Basic Concepts

What Is the Internet?

Internet, Web, URL, hyperlinks, cyberspace— sound confusing?

The Internet definitely has its own terminology. Take a few moments to understand some basic concepts that will help you start surfing the Web.

To begin surfing, you need to establish an Internet Service Provider (ISP) account.

See also ...

Refer to the “Setting Up Your Computer” chapter in this guide for information on how to register for an ISP account.

The Internet is a network of computers connected using standard telephone lines. The Internet is worldwide, like the telephone system.

The Internet stores and transmits documents, pictures, music, and movies provided by computer users from all over the world.

When information on a particular topic, or on related topics, is gathered in one location on the Internet, that’s called a Web site.

What Is a Hyperlink?

Imagine you're reading a newspaper. As you read page 1, it says something like “For more details, see page 3, column 2.”

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Hyperlinks in a Web site work the same way. Use the mouse to click a hyperlink and you can move instantly from page to page, Web site to Web site. Linking files together is what gives the Web its name, weaving and connecting idea to idea, all over the world.

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Compaq

Setting the Internet Buttons to AOL

Connection Helper

Once you have signed up with an Internet Service Provider (ISP), there are a few things you need to know to be able to surf the We b.

If you choose Compaq.NET powered by MSN as your ISP, the Internet buttons on your keyboard are automatically set. However, if you choose AOL as your ISP, you need to use the Compaq Connection Helper to reset the following Internet buttons on your keyboard:

1. On the Windows taskbar, click the Start button.

2. Point to Programs, and then Compaq Utilities.

3. Choose Compaq Connection Helper. The Compaq Connection Helper dialog box is displayed.

4. Double-click the AOL icon. The Internet keyboard buttons will now access AOL.

Instant Internet

➜

Instant E-mail ƒ

➜

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∆

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Internet Connection

Web pages are viewed with a Web browser, such as Microsoft Internet Explorer or Netscape Navigator. A Web browser is a program that lets you view and explore information on the Web.

Common features of a Web browser include:

Home page—your

➜

starting point for exploring the Web

Bookmarks/

➜

Favorites—a list of Internet addresses you often visit

Connecting with Compaq.NET Powered by MSN

If you have chosen Compaq.NET powered by MSN as your ISP, press the Instant Internet powered by MSN home page.

button to access the Compaq.NET

∆

History list—a list of

➜

Web sites you have visited

See also ...

The My Presario—Learning More CD has more information on Web browsers, e-mail, and news reader settings.

Note: Depending on the version

of AOL you are using, your screen may vary.

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Connecting with AOL

If you have chosen AOL as your ISP and completed “Setting the Internet Buttons to AOL,” press the Instant Internet access the AOL home page. The appearance of your screen varies with the version of AOL.

button to

∆

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Web Searches

One way to find what you’re looking for on the Web is to use a search engine—your personal guide to the Web.

A search engine takes information that is scattered on Web sites all around the world and lists it for easy viewing and printing.

Searching the Web Using Compaq.NET Powered by MSN

1. Press the Search The search page is displayed.

2. Enter a keyword in the Search box 1.

3. Click the Search button 2. The search engine displays a list of Web pages containing your keyword.

button on the Internet keyboard.

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Searching the Web Using AOL

1. Complete the “Setting the Internet Buttons to AOL” procedure.

2. Press the Search The AOL search page is displayed.

3. Enter a keyword in the Search box 1.

4. Click the Search! button 2. The search engine displays a list of Web pages containing your keyword.

button on the Internet keyboard.

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E-mail

Setting Up Outlook Express E-mail

E-mail (electronic mail) is very similar to the mail the postal carrier delivers to your home or office, except much faster.

You can send letters, pictures, postcards, even music and video clips, to friends, family, and co-workers in an instant.

Outlook Express is an e-mail program that comes with your computer. Other e-mail programs include AOL and Hotmail.

Tip

If you receive an error message saying that your e-mail was undeliverable, check the address, punctuation, and spacing, and then try sending it again.

1. Press the Instant E-mail

ƒƒƒƒ

button on the Internet keyboard.

2. Click the Send and Receive button on the toolbar. A dialog box requesting your password is displayed.

3. Type a password.

4. Click Remember Password.

5. Click OK. You are now set up and ready to use e-mail.

Typing an E-mail Message

Regardless of the e-mail software you choose, creating an e-mail message is like filling out a form. When typing an e-mail message, you must complete the following:

Feature Description

To : E-mail address of the recipient

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Cc:

Subject: Summary of your message in a few words

Message:

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Person(s) receiving a copy of your message

Content of your message

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E-mail, cont.

Understanding E-mail Addresses

To send and receive e-mail, you need an e-mail address so that your Internet Service Provider (ISP) will know where to pick up and deliver mail.

See also ...

The My Presario—Learning More CD has information on finding e-mail addresses.

Did you know ...

E-mail extensions identify the type of server where an organization resides. Some of the most common e-mail extensions and their descriptions are as follows:

Some ISPs allow you to pick an e-mail address, but others require you to follow a set pattern:

your name

➜

ISP server name

➜

ISP names can be longer and more complex, but basically anything to the right of the @sign is the ISP server name and anything to the left is the user name. For example:

Extension Description

.org organization

.com commercial

.net network

.edu education

.gov government

agencies

.mil military

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E-mail, cont.

Sending an E-mail Using Outlook Express

Now that you’ve connected to an ISP, set up Outlook Express, and have an Internet address, it’s time to write your first e-mail message.

Tip

E-mail addresses are written in a very specific way. Be sure the e-mail address you enter contains no spaces and has a period after the server name. Dashes and underscores may be used. Capital letters may be required. Ask e-mail recipients exactly how to write their e-mail address.

1. Press the Instant E-mail ƒ button on the Internet keyboard.

2. Click the New Mail Message

icon 1.

3. Type the recipient’s e-mail

address in the To box 2.

4. Type the subject of your message in the Subject box 3.

5. Type your message in the message window 4.

6. Click Send 5.

See also ...

The My Presario—Learning More CD has more information on using e-mail.

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E-mail, cont.

Sending an E-mail Using AOL

Now that you’ve connected to an ISP, set up Outlook Express, and have an Internet address, it’s time to write your first e-mail message.

Tip

E-mail addresses are written in a very specific way. Be sure the e-mail address you enter contains no spaces and has a period after the server name. Dashes and underscores may be used. Capital letters are not required. Ask e-mail recipients exactly how to write their e-mail address.

1. Press the Instant E-mail button on the Internet keyboard.

2. Click the Write icon on the AOL tool bar.

3. Type the recipient’s e-mail address in the Send To box 1.

4. Type the subject of your message in the Subject box 2.

5. Type your message in the message window 3.

6. Click Send Now 4.

See also ...

The My Presario—Learning More CD has more information on using e-mail.

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Content Advisor

You receive e-mail messages automatically, even when your computer is shut down! Your ISP stores these messages until you decide to open your e-mail program and read them.

Reading Your Outlook Express E-mail Messages

1. Press the Instant E-mail ƒ button on the Internet keyboard.

2. Click Inbox. New messages appear in bold type.

3. Double-click the message to display the message text.

Your e-mail status light on the keyboard will glow when you have e-mail.

The e-mail status light only works with POP3 Internet services such as Compaq.NET powered by MSN. The light does not work with proprietary Internet services such as AOL.

4. Click the Close ∫ the upper right corner of the screen to close the e-mail, or press the Delete key on the keyboard to delete the message.

button in

Reading Your AOL E-mail Messages

1. Press the Instant E-mail button on the Internet keyboard.

2. Click the Read icon. New messages appear in bold type.

3. Double-click the message to display the message text.

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4. Click the Close the upper right corner of the screen to close the e-mail, or press the Delete key on the keyboard to delete the message.

button in

∫

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Content

Restricting Internet Content

Advisor, cont.

The Internet provides you with access to a wide variety of information, but some information may not be suitable for every viewer.

1. On the Windows taskbar, click Start, point to Settings, then Control Panel, and then Internet Tools.

2. Click the Content tab 1.

3. In the Content Advisor area, click Enable 2.

4. Click Settings, and then type your password in the Password box.

5. Click a category in the list, and then drag the slider to set the limits you want to use.

6. Repeat this process for each category you want to limit, and then click OK.

With Content Advisor, you can:

Control Internet

➜

access

Set up a password

➜

Set up a list of Web

➜

sites that people who use your computer cannot view

Adjust what types of

➜

content people who use your computer can view with or without your permission

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My Presario

Checking Your Registration

Web Site

One of the first places you'll want to visit on the Internet is the My Presario Web site:

www.compaq.com/ mypresario

Whatever your interests, Compaq has something for everyone:

entertainment

➜

gaming

➜

travel

➜

health

➜

sports

➜

The My Presario Web site has advice for home-based businesses and how to be more productive on your computer, plus basic information for first-time Web surfers. This Web site also has useful links to the Compaq Store and to sales and support. These links get you to the information you need quickly.

1. Press the D on the Internet keyboard. The Compaq My Presario Web site is displayed.

2. Click Create My Profile.

3. Verify that your personal information is correct.

4. Click Sign in.

Press the D button and see what Compaq and this Web site have to offer you!

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Common Tasks

In this chapter, you learn how to

In This Chapter

Print Basics, 6-2

perform some of the more common activities with your new Internet PC.

Digital Audio Files, 6-3

Games, 6-4

Software, 6-5

More details about these and other everyday activities can be found on the My Presario— Learning More CD.

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Print Basics

Using the Menu to Print

To print one or more pages from a document file or Web page, you have to connect your printer and install the necessary software. These procedures are detailed in the “Setting Up Your Computer” chapter in this guide.

To see what the document will look like when printed, select the Print Preview option from the File menu. This option is available in most software packages.

See also ...

For additional information about your printer, refer to the manufacturer’s documentation.

1. Click File on the menu bar.

2. Click Print. The Print dialog box is displayed.

3. Select the printing options you want.

• Confirm which printer you are printing to 1.

• Choose the page range to print 2:

All pages

➜

The current page you are viewing

➜

A range of pages (for example, 1–4)

➜

• Confirm the number of copies you want to print 3.

• Select All, Odd, or Even pages in range 4.

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Note: These options vary depending on the printer installed.

4. Click OK 5.

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Digital Audio

Playing Digital Audio Files

Files

In addition to music CDs, your computer can play digital audio files, such as music downloaded from the Internet.

You can download MP3 files and play them using Audio Manager software (available on select models).

1. From the Windows taskbar, click the Start button.

2. Point to Programs and then select the Audio Manager program. The Audio Manager is displayed.

3. Follow the on-screen instructions for creating and playing a play list. For help with specific functions, press the F1 key or choose Help Topics from the Help menu.

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Games

Your new Internet PC is not only a powerful tool for surfing the Internet and running software, it can also allow you to play games. Your computer came with several Windows games preinstalled, and many more are available for purchase or by downloading them from the Internet. You can play games online with other players from all over the world.

Before purchasing a game, check the computer requirements (listed on the outside of the game box) to make sure that your computer is configured correctly for the game you want to buy.

Playing Preinstalled Games on Your Computer

1. On the Windows taskbar, click the Start button.

2. Point to Programs and then Games.

3. Click the icon for the game you want to play.

Did you know ...

You should always use the same disc drive (CD-ROM or DVD-ROM) that you used to install a game when you play the game. If you experience problems installing or playing a game, contact the game manufacturer for assistance, or visit their Web site for updates.

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Software

Installing Software from a CD, DVD, or Disk

You may want to purchase and install additional software. Software can be installed from a CD, DVD, or disk, and it can be downloaded from a We b s i t e .

The installation process begins automatically when you insert the CD in the disc drive. If the installation process does not begin automatically, refer to the documentation that came with the software. If no documentation exists, follow the procedure listed here to install software from a CD or disk.

In the event of difficulties with the installation, contact the software manufacturer.

1. Close all open programs, and follow the installation instructions for that software.

2. From the Windows taskbar, click the Start button, point to Settings, and then click Control Panel.

3. Double-click the Add/ Remove Programs

icon. The Add/Remove Programs Properties window is displayed.

4. Click Install.

5. Insert the CD or disk into the proper drive and click Next. Microsoft Windows begins the installation process.

Tip

When selecting software for your computer, make sure the packaging states that it is compatible with your version of Microsoft Windows, your computer memory, processor, and available disk space.

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Software, cont.

If you download software from a Web site, follow the installation instructions that are usually displayed on the Web page. If installation instructions are not available, complete the steps listed here.

Tip

Before downloading files of any kind from the Internet, make sure that call-waiting is disabled and that your anti-virus utility is running.

Did you know ...

If the download process is interrupted, you must restart the entire download procedure from the beginning.

Installing Software Downloaded from the Internet

1. Before you start downloading, note the location on the hard drive where the files will be stored. Also, be sure that you have enough hard drive space available.

2. After the download is complete, terminate your Internet connection.

3. Close all other open programs.

4. On the Windows taskbar, click Start, point to Settings, and then click Control Panel.

5. Double-click the

Add/Remove Programs

window is displayed.

6. Click Install. A window is displayed.

icon. This

See also ...

For more information on anti-virus software, see “Preventive Maintenance” on the My Presario—Learning More CD.

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7. Click Next. The Run Installation Program window is displayed.

8. Click Browse.

9. Locate and select the Setup.exe or Install.exe file for the downloaded software.

10. Click Open to begin the installation process.

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Computer Upgrades

In this chapter, you learn how to access the internal parts of the

In This Chapter

computer and how to perform basic upgrades.

Internal Components, 7-2

Upgrading Components, 7-3

Adding Components, 7-6

Many components of the computer are replaceable and upgradable. This chapter should be used as a supplement to the instructions provided with your new component.

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Internal

Accessing Internal Computer Components

Components

Your Computer is constructed with an Easy Access panel. This design makes accessing the internal parts easy.

Warning

Failure to disconnect the power from the computer may result in personal injury.

▲

Caution: Before working with the components inside the computer, you must ground yourself and the equipment to prevent damage to the parts from static electricity. To discharge any static buildup, touch a metal part of the computer chassis before touching any internal parts.

Did you know ...

The screw(s) securing the side access panel are for shipping purposes only and do not need to be replaced.

1. Press the Power button to turn off the computer.

2. Disconnect the power cable from the wall and the computer.

3. Remove the screw(s) securing the side access panel.

4. Locate the latch directly below the screw, pull the latch down, and hold it in the down position.

5. Grasp the indented hand-hold and slide the side panel from the chassis.

6. Turn the computer on its side with the open side facing up.

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Upgrading Components

The CD-ROM, CD-RW, and DVD-ROM drives are often called optical drives because they use light to read and write information.

Upgrading the CD-ROM, CD-RW, and DVD-ROM Drives

1. Complete the “Accessing Internal Computer Components” procedure.

2. Locate the drive door lock inside the chassis.

Your CD-ROM drive reads data from a CD. They are a popular choice for software and data distribution due to the combination of a large storage capacity and high-quality performance.

The CD-RW drive uses advanced technology to write and rewrite to compact disc(s). CD-RW drives are capable of writing multiple formats to save data, video, and audio files.

The DVD-ROM drive allows you to listen to music or watch movies.

Did you know ...

You do not have to place the lock in the up position after replacing the new drive(s).

3. Rotate the lock to the down position to unlock the upper front panel door.

4. Press the indentation located on the lower front panel to open the lower door.

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Upgrading Components, cont.

Tip

The upper front panel door is designed with finger holes to make opening the door easy.

Tip

The drive data cable has a color pull-tab to help you identify the cable.

5. Grasp under the bottom of the upper front panel door, lift up, and gently remove it from the hooks.

6. Press in both sides of the drive rails and pull the empty drive bay from the front of the computer.

7. Remove the rails from the empty drive bay. Attach them to the new drive by connecting them to the industry-standard holes located on each side.

8. Slide the drive into the empty drive bay.

Tip

The drive rails snap on and off the drive(s). Save the drive rails that came with your computer. They will be used on your new drive(s).

9. Connect the data cable to the new drive.

10. Connect the audio and power cables to the new drive.

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Upgrading

Upgrading Computer Memory

Components, cont.

Random access memory (RAM) is the working space of your computer. Data and instructions are stored temporarily in memory. The most powerful processor and the fastest hard drive will not perform well without the workroom to keep the program and data close at hand.

There are several different types of memory modules. Your computer uses Synchronous Dynamic Access Memory (SDRAM).

1. Complete the “Accessing Internal Computer Components” procedure.

2. Pull outward on the release latches found on both ends of the memory slot 2.

3. Align the memory module 1 with the memory slot on the system board.

4. Push the module carefully and firmly into the slot, ensuring that the latches 2 on both ends snap into place.

Did you know ...

If a blank screen is displayed after replacing the memory module, the memory is installed incorrectly. Repeat the procedure to ensure that the memory module is properly positioned.

Tip

Upgrade the memory in your computer with modules of the type and speed that are identical to the memory originally installed in your computer.

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Note: Press gently to ensure the memory module is properly positioned.

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Adding

Adding the Optional Hard Drive

Components

The hard drive is used to store information permanently inside your computer.

Did you know ...

You need a screw and a data (ribbon) cable to install an optional hard drive. The empty bracket for the optional hard drive already exists in your computer chassis.

Tip

The existing hard drive data cable has a color pull-tab to help you identify the cable. You must replace the existing data cable for the optional hard drive to function properly.

1. Complete the “Accessing Internal Computer Components” procedure before adding an optional hard drive. The optional hard drive shown may differ slightly from your particular optional hard drive.

▲

Caution: Dropping the hard drive may cause the read/write heads to dig into the media, resulting in damage to the heads and the media, and loss of data.

2. Remove the screw that secures the empty hard drive bracket to the chassis included within the system. Insert the second hard drive, and line up the two pins on the bracket with the holes on the hard drive. Snap the optional hard drive in place inside the optional hard drive bracket.

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3. Insert the screw from your purchased kit to secure the hard drive to the bracket.

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Adding Components, cont.

4. Line up the hard drive data cable with the pins on the hard drive. Make sure you do not bend the pins. Connect the hard drive data cable 1 and power cable 2 to the new hard drive.

5. Insert the optional hard drive bracket tabs 1 into the primary hard drive bracket slots 2. Ensuring that all cables are clear, push the base of the optional hard drive bracket into position.

6. Replace the screw securing the optional hard drive bracket to the chassis.

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OMPUTER UPGRADES

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Adding

Adding an Expansion or Option Card

Components, cont.

An expansion card is a circuit board that fits into a computer expansion slot to add a certain function such as a modem, sound or audio card, Network Interface Card (NIC), or Small Computer System Interface (SCSI) adapter.

This topic shows you how to add or replace expansion and option cards in your computer.

Did you know ...

The type and number of expansion slots may vary by model.

Note: Some Presarios come with AGP slots for graphics card options only.

1. Complete the “Accessing Internal Computer Components” procedure.

2. Align the card 1 with the connector on the system board and with the rear connector slots 2 on the chassis.

3. Insert the card carefully and firmly into the connector on the system board.

Tip

Be sure the expansion card is properly positioned in the rear connector slot on the chassis.

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4. Place the slot screw 3 into the chassis slot and secure the expansion card to the chassis.

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Need Some Help?

This chapter provides information for identifying and solving

In This Chapter

Helpful Hints, 8-2

common problems that may occur with your computer. You can easily diagnose and solve many computer problems on your own without contacting a technician. In addition, you can find helpful information on our Web site:

Recovery CD, 8-3

Compaq Support, 8-4

Troubleshooting, 8-5

www.compaq.com/consumersupport

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Helpful Hints

Did you know ...

For Compaq.NET technical support, dial (toll free) 1-800-952-3513.

For Compaq.NET customer support, dial (toll free) 1-800-952-3512.

If you encounter problems with your computer, monitor, or software, review the following checklist before taking further action:

Check that the computer and monitor are plugged into a

➜

working electrical outlet.

Check to see that the computer is turned on and the Power

➜

light

Check to see that the monitor is turned on and the Power light

➜

∏

located on the front of the computer is on.

∏

on the front of the monitor is on.

To avoid long-distance charges when connecting to the Internet, always use a local area telephone number.

See also ...

For additional troubleshooting information relating to your printer or monitor, see the documentation that came with your equipment.

Turn up the brightness and contrast controls of the monitor if

➜

the screen is dim.

Check all cable connections for loose or incorrect

➜

connections.

Remove any disk from the disk drive before turning on your

➜

computer.

Run Windows Diagnostics to determine and repair minor

➜

problems. Refer to the My Presario—Learning More CD for instructions.

Entering BIOS (CMOS) Setup

If you need to enter the BIOS setup, press the F10 key when the cursor is blinking in the upper right corner of the display with the word COMPAQ displayed in red on a black background. On most models this is very soon after your computer powers on.

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▲

Caution: The BIOS setup is for advanced users. Be careful when changing the BIOS Setup. If you make a change to this setup, you may disable some of your computer’s functionality.

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Recovery CD

Using the Recovery CD

The Recovery CD can reinstall the software to its original state when you purchased the computer.

You also have the option of restoring your computer to the way it was when you performed the last User Backup.

Tip

User Backup creates USER.PQI files. These files are read-only—you cannot edit their contents.

Did you know ...

Everything added to the drive since the last User Backup is lost when you perform a User Recovery.

When you restart your computer with the Recovery CD in the drive, the following menu is displayed:

Option Description

Emergency Diskette

User Backup

User Restore

Factory Restore

Exit Exits the Recovery CD.

Creates a recovery diskette which stores the software option information that came with your computer. This information is needed to restore your computer to the condition it was in when you first unpacked it.

Creates a backup of the C drive. The backup is stored on the D drive in USER.PQI files.

Extracts the data in the USER.PQI files from the D drive and restores the desktop to the settings existing at the time of your last User Backup. Any files, data, or programs you added after your last User Backup are deleted.

Restores the computer to its original factory condition. You will need to re-enter your factory registration information again, and you may be prompted to insert your emergency disk. Any files, data, or programs you added after receiving your computer are deleted.

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Compaq Support

If you have a computer problem or question, check the following resources for answers:

Review the “Need Some Help?” chapter in this guide for

➜

suggestions to solve the problem.

Press the Help

➜

G button on the keyboard to access service and

support information for your Presario, find information about your computer and computer-related peripherals, and access links to online technical help.

Visit the Compaq Web Site at:

➜

www.compaq.com

Contact Compaq Technical Support at the telephone number

➜

listed in your Certificate of Warranty.

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Troubleshooting

If a solution does not solve your problem, try all solutions for the symptom or try the solution a second time.

Audio

Before contacting Technical Support, keep in mind that the information needed to correct the problem may be at your fingertips. Try pressing the Help G button on the keyboard. This button accesses important service-and-support information and tools.

Information in this section is divided into three areas: Symptom, Problem, and Solution.

The Symptom line describes the symptom or warning message for the type of problem you are having. The Problem column identifies one or more reasons why the symptom may have occurred. The Solution column describes what you should do to try to solve the problem.

Note: Some of the symptoms listed for certain troubleshooting problems will

not apply to your computer. For problems relating specifically to the monitor or printer, refer to the documentation that came with the equipment.

Symptom Problem Solution

No sound Speaker cables are not properly

connected.

Volume is muted. On the Windows taskbar, click the

Computer is in Sleep mode. This mode is identified when the Power Status light on your Internet keyboard is lit in amber.

Shut down your computer using the normal shutdown procedure. Reconnect the speakers. Refer to the Quick Set-Up poster for instructions.

Volume

check box.

See Waking Your Computer in the chapter “Using Your Computer” in this guide.

icon and clear the Mute

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CD-ROM, CD-RW, or DVD-ROM

Symptom Problem Solution

CD-ROM, CD-RW, or DVD-ROM drive cannot read a disc or takes too long to start.

CD has been inserted upsidedown.

The DVD-ROM drive will take longer to start because it has to determine the type of media being played, such as audio or video.

Re-insert the CD with the label facing up.

Wait at least 30 seconds to let the DVD-ROM drive determine the type of media being played. If the disc still does not start, read the other solutions listed in this topic.

CD or DVD disc is dirty. Clean CD or DVD with a CD cleaning

kit, available from most computer stores.

Windows does not detect CD-ROM or DVD-ROM driver.

1. On the Windows taskbar, click Start, point to Settings, and then click Control Panel. The Control Panel window is displayed.

2. Double-click the System

icon. The System Properties dialog box is displayed.

3. Click the Device Manager tab.

next to

4. Click the plus sign

’

the CD or DVD drive, and select the installed driver.

5. Click the Remove button, and click OK twice.

6. Restart your computer, and let Windows detect the CD or DVD driver.

Recording audio CDs is difficult or impossible.

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Wrong or poor quality media type. Verify that you are using the correct

media for the drive. Try a different brand of media.

Quality varies widely between manufacturers.

Note: See online Help in the Easy CD Creator software for detailed

troubleshooting tips.

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Disk Drive

Symptom Problem Solution

Not reading drive: “Abort, Retry, Fail?” message is displayed.

“Non-system disk or disk error” message is displayed.

A non-formatted disk has been inserted.

To format the disk:

1. Double-click the My Computer icon on the Windows

desktop.

2. Select the disk (A) drive.

3. Click File, and point to Format.

4. Select the desired options, and

click Start to begin formatting the disk.

Disk is damaged. Replace the disk with a new one.

A disk that does not contain the system files needed to start your computer has been inserted in

When drive activity stops, remove the disk and press the Spacebar. The computer should start up.

the drive.

Disk error has occurred. Restart your computer by pressing

the Start/Reset button. If the error message returns, see the next problem “System files have been damaged.”

System files have been damaged.

1. Insert a start-up disk in the disk

drive.

2. Restart your computer.

3. At the A:> prompt, type SYS C:

and press the Enter key.

4. The following message is

displayed: SYSTEM TRANSFERRED. This task restores the system files to the hard disk.

5. Restart your computer.

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Hard drive has failed. Call Compaq Technical Support. Refer

to your Certificate of Warranty for details.

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Symptom Problem Solution

Disk drive light stays on. Disk has been improperly inserted. Remove the disk and reinsert it as

follows: Insert the edge with the sliding cover into the drive, face up, and push the disk all the way in until it stops.

Disk is damaged. Remove the disk and insert a new

disk. If a problem persists, run the Windows Maintenance Wizard to repair the drive:

1. From the Windows taskbar,

click the Start button.

2. Point to Programs, then

Accessories, then System Tools, and then click Maintenance Wizard.

3. Select Perform maintenance

now.

4. Click OK.

Disk drive cannot save information to disk.

Disk is not formatted. To format the disk:

1. On the Windows desktop,

double- click the My Computer

icon.

2. Select the disk (A) drive.

3. Click File, and point to Format.

4. Select the desired options, and

click Start to begin formatting the disk.

Disk is write-protected. Slide the write-protection tab to the

unlocked position on the disk.

Disk is full or the file is too big. Use another disk or compress the file

to reduce the size.

Disk is damaged. Replace the damaged disk.

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Symptom Problem Solution

Disk drive cannot save information to disk, cont.

File Save command not properly executed.

When saving information to the disk drive, verify that you are using the correct drive letter.

Disk drive cannot read a disk. Disk drive has failed. Call Compaq Technical Support. Refer

to your Certificate of Warranty for details.

Disk is not formatted. To format the disk:

1. On the Windows desktop, dou-

ble- click the My Computer

icon.

2. Select the disk (A) drive.

3. Click File, and point to Format.

4. Select the desired options, and

click Start to begin formatting the disk.

Display (Monitor)

Symptom Problem Solution

Screen is blank, and monitor power light is not lit.

Monitor power cable is not connected to the monitor or to the wall outlet.

Reconnect the power plug on the back of the monitor and on the wall outlet.

Monitor is not turned on. Press the Power button on the front of

Screen is blank. Monitor connector cable is not

properly connected to the back of the computer.

Screen saver is enabled. Press any key or move the mouse to

Computer is in Sleep mode, as shown on the keyboard LED panel.

If you have a flat-panel monitor (available on select models), you may need a Digital Video Interface and connector.

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the monitor.

Inspect the monitor video connector for bent pins. If no pins are bent, reconnect the monitor connector cable on the back of the computer.

make the screen display visible again.

See Waking Your Computer in the “Using Your Computer” chapter in this guide.

Refer to your Certificate of Warranty for details.

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Hard Drive

Symptom Problem Solution

Computer seems to be locked up.

Hard drive error message is displayed.

Hard drive fault protection error message is displayed.

Program in use has stopped responding to commands.

Attempt a normal Windows shutdown. If this fails, press the Power button for four or more seconds to turn off the power. To restart your computer, press the Power button again.

Part of hard drive has failed. Run the Windows Maintenance Wizard

to repair the drive:

1. From the Windows taskbar, click the Start button.

2. Point to Programs, then Accessories, then System Tools, and then click Maintenance Wizard. The Maintenance Wizard is displayed.

3. Select Perform maintenance now.

4. Click OK.

Part of the hard drive is about to fail or could already have failed.

Call Compaq Technical Support. Refer to your Certificate of Warranty for details.

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Internet Access

Symptom Problem Solution

Cannot connect to the Internet. Internet Service Provider (ISP)

account is not set up properly.

Modem is not set up properly. Reconnect the modem, verifying the

Web browser is not set up properly.

Cannot automatically launch Internet programs.

Internet takes too long to

You must log in to your ISP before some programs will start.

Modem is not set up properly. Verify that the correct modem speed

download Web sites.

Verify Internet settings or contact your ISP for assistance.

following connections: telephone line to telephone (for external phone sets) and telephone line to wall jack (from computer to wall).

Verify that the Web browser is installed and set up to work with your ISP.

and COM port are selected:

1. Click Start and point to Settings.

2. Click Control Panel. The Control Panel window is displayed.

3. Double-click Modems. Windows detects the modem(s) you have installed.

4. Click the Properties button. An identification window is displayed.

5. Verify that the correct modem port is set and the maximum speed of your modem is selected. Reset these settings if necessary.

6. Click OK to close the identification window.

7. Click Close to close the Modems Properties Window.

8. Click the Close

button in the

upper-right corner of the Control Panel window to return to the Windows desktop.

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Keyboard and Scroll Mouse

Symptom Problem Solution

Keyboard commands and typing are not recognized by the computer.

Keyboard connector is not properly connected.

1. On the Windows taskbar, click the Start button.

2. On the Start menu, click Shut Down... The Shut Down Windows dialog box is displayed.

3. Select the Shut down option.

4. Click OK.

5. After the shutdown is complete, reconnect the keyboard to the back of your computer and restart your computer.

Program in use has stopped responding to commands.

Shut down your computer using the mouse. If your mouse cannot activate a shutdown, refer to the problem below: “Mouse connector is not properly plugged into the back of the computer.”

Keyboard needs repair. Refer to your Certificate of Warranty

for details.

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Symptom Problem Solution

Mouse does not respond to movement or is too slow.

Mouse will only move vertically or horizontally.

Mouse connector is not properly plugged into the back of the computer.

Shut down your computer using the keyboard:

1. Press the Ctrl and Esc keys at the same time to display the Start menu.

2. Use the up or down arrow key to select Shut Down..., and then press the Enter key.

3. Select the Shut down option. You may need to use the up or down arrow key.

4. Press the Enter key to select OK.

5. After the shutdown is complete, plug the mouse connector into the back of your computer (or the keyboard) and restart your computer.

Mouse roller ball is dirty. Remove roller ball cover from bottom

of mouse and clean with mouse cleaning kit available from most computer stores.

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Program in use has stopped responding to commands.

Shut down your computer using the keyboard. Refer to the preceding problem “Mouse connector is not properly connected” for details about shutting down using the keyboard.

Mouse needs repair. Call Compaq Technical Support. See

your Certificate of Warranty for details.

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Wireless Wheel Mouse

Symptom Problem Solution

Mouse does not work after installation or is not detected.

Receiver is not connected properly.

Batteries are not installed properly. Reinstall the batteries according to

Communication between receiver and mouse not established.

Poor reception. Receiver too close to other

electrical devices.

Try unplugging then reconnecting the receiver cable to your computer. The receiver cable goes into the computer’s USB port or PS/2 mouse port.

the diagram inside the battery compartment.

Press the Connect button on the receiver, then press the Connect button under the mouse. See step 6 in the “Compaq/Logitech Wireless Wheel Mouse” section for more information.

Place the receiver at least 8 inches or 20 centimeters away from other electrical devices, such as the computer, the computer monitor, or external storage devices.

If you are working on a metallic surface, try turning the receiver on its side.

Mouse stops functioning. Batteries are low. Replace the batteries.

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Memory

Symptom Problem Solution

Insufficient memory message is displayed.

All memory in the computer is being used by open programs, and memory is needed for a desired task.

To avoid Windows running unnecessary programs automatically at startup:

1. From the Windows desktop, click the Start button.

2. Select Run.

3. In the Open box, type MSCONFIG.

4. Click OK. The System Configuration Utility dialog box is displayed.

5. Click the Startup tab, and clear the check box(es) for any unnecessary programs.

6. Close one or more programs, and restart Windows to recover memory. If the error message is displayed again, repeat the preceding steps and close one or more programs.

Power

Symptom Problem Solution

Computer will not turn on. Line voltage selection switch is not

in the proper position for your region (115V/230V).

Wall outlet is defective. Test the outlet by connecting a

“Illegal Operation has Occurred” error message is displayed.

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Software being used is not Microsoft-certified for your version of Windows.

Set the line voltage selection switch to the correct setting for your region, or call Compaq Technical Support for assistance. Refer to your Certificate of Warranty for details.

different electrical device to the outlet.

Verify that the software is certified by Microsoft for your version of Windows (see program packaging for this information).

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Symptom Problem Solution

“Illegal Operation has

Configuration files are corrupt. If possible, save all data, close all Occurred” error message is displayed (continued).

Computer will not start. System files may have been

damaged. You will need to insert a

startup disk or the Windows

StartUp disk to restart

your computer.

programs, and restart your computer. If the error message returns, you may need to back up your data files and use the Recovery CD. Refer to the Recovery CD table in this chapter for details.

▲

Caution: Factory Restore reformats your hard drive; all data files will be lost.

1. Insert a startup disk in the disk drive.

2. Restart your computer.

3. At the A:> prompt, type SYS C: and press the Enter key. The following message will be displayed: SYSTEM TRANSFERRED. This task will restore the system files to your hard drive.

4. Remove the disk from the A drive and restart your computer.

If this procedure does not restart your computer, call Compaq Technical Support. Refer to your Certificate of Warranty for details.

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Wrong memory modules were used in the upgrade, or memory modules were installed in the wrong location.

Verify that you installed your memory modules correctly by calling Compaq Technical Support. Refer to your Certificate of Warranty for details.

Hard drive has been damaged. Call Compaq Technical Support. Refer

to your Certificate of Warranty for details.

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Glossary

This Glossary defines commonly used terms to help new users understand computer concepts. Some of the terms are used in this guide. An extensive Glossary is provided on the My Presario—Learning More CD.

1394 port: A new type of connector for

plugging in peripherals with extremely fast data transfer rates, such as video cameras. Also known as a f irewire port.

back up: To copy files in case the original

files are lost or damaged.

browser: Software that searches for, displays,

and downloads text, graphics, sound, and video from the Web.

click (left-click): To press and quickly release

the left mouse button to select an item.

Ctrl+Alt+Delete: Pressing and holding down

the Ctrl key, then the Alt key, then the Delete key, and then releasing all three keys at once, to close a program that is locked (not responding).

cursor: The blinking vertical line on the screen

that indicates where the next character will appear when you type.

dialog box: A small window that requests

information from the user before a command can be completed.

double-click: To press the left mouse button

two times in rapid succession to open an item.

download: To receive files from another

computer on the Internet.

drive: A device that reads and sometimes

writes to storage media. Examples are CD-ROM, CD-R, CD-RW, DVD-ROM, Zip, disk, and hard drives.

drop-down menu: A list of options that is

displayed when you click a menu on the menu bar or on the down arrow of a dialog box.

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LOSSARY

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e-mail (electronic mail): Written messages

sent over the Internet.

fax modem: A modem that allows your

computer to transmit and receive faxes.

file extension: A period and three characters

after a file name that indicate the program in which the file was created. For example, filename.doc. The .doc extension indicates that the file was created in Microsoft Word.

game port: A connector on the back of the

computer for plugging in a gamepad, joystick, or steering wheel.

hyperlink: An embedded link to another

document or Web site. When you position the cursor over a hyperlink (colored text or image), a small hand is displayed. When you click the hyperlink, your browser displays the new document or Web site.

icon: A small picture that represents a menu

command, file, program, tool, or peripheral.

Internet: A worldwide collection of computer

networks interconnected so that users can share information electronically.

ISP (Internet service provider): A company

that provides access to the Internet. To use the service, you need the ISP software, a user name, a password, and access phone number(s).

hard drive: Internal storage for permanent

storage of system files, program files, utility files, and data files.

hardware: The physical components of a

computer—the parts you can physically touch.

HTML (hypertext markup language): The

standard language for documents designed for viewing on the Web with a browser. They are easily identified by the file extension .htm or .html. See file extension.

LOSSARY

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maximize: To enlarge (or maximize) the

window in a Windows-based program by clicking the Maximize button with an open square in the upper-right corner of a window that has not been maximized.

minimize: To shrink a running program

window into a button on the Windows taskbar by clicking the Minimize button—the button with the minus sign in the upper-right corner of a window. Click the button on the taskbar to view the window again.

button—the

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modem: A device inside the computer that

converts data from digital format to analog format so that it can be transferred through a standard telephone line to another computer. The modem in the receiving computer converts the data back to digital format.

navigate: To move through a Web site or

online document by clicking the hyperlinks embedded in the text or images.

network: Two or more computers linked

together to share resources, such as programs, files, and printers.

pop-up menu: A list of options that pops up

when you right-click an icon on the desktop or taskbar, the vacant part of the desktop, a selection in a document, or a file in Windows Explorer. See right-click.

program: A set of instructions, written in a

programming language understood by the computer, that tells the hardware what tasks to perform. See software.

RAM (random access memory): The main

memory of the computer—an erasable, temporary memory that can be written to as well as read. Parts of the operating system and applications are loaded into RAM as they are needed. Turning off the computer erases any data that was in RAM.

OS (operating system): The interface that

enables a person and a computer to “talk” to one another.

parallel port: A connector on the back of the

computer for plugging in a parallel cable attached to a parallel device, such as a printer.

peripheral: An external device connected to a

computer. Examples are a monitor, keyboard, mouse, joystick, scanner, printer, and digital camera.

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right-click: Pressing and quickly releasing the

right mouse button displays a menu of options. See pop-up menu.

scroll: To move information gradually across

the screen with the use of scroll bars when a document or Web page is too long or too wide to view all at once.

search engine: A program accessed on the

Internet that allows you to search large databases for information by using keywords or phrases.

serial port: A small connector on the back of

the computer for plugging in a serial cable attached to a serial device, such as a mouse or keyboard.

LOSSARY

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server: A computer with a large hard disk that

serves (provides information to) other computers connected to it by a network. The Internet is a network of servers. When you send or receive e-mail, it travels from the sender’s computer to the receiver’s computer through a number of servers.

shortcut: An icon on the Windows desktop

that you double-click to launch a program.

software: A program you can install on a

computer from a disk, CD, DVD, Zip disk, or the Internet. See program.

surf: To jump from place to place on the

Internet, searching for topics of interest, by clicking hyperlinks. See hyperlink.

surge protector: A device that regulates the

flow of electricity to the computer and prevents high-voltage surges from damaging the equipment.

virus: A set of software instructions written to

harm computers.

window: A screen displayed on the Windows

desktop after you select an item or open a program.

Windows desktop: The main screen you see

when your computer completes startup.

Windows taskbar: The gray bar you see

across the bottom of the screen when your computer completes startup.

World Wide Web: A system of Internet

servers that support documents formatted in HTML. See HTML.

upload: To send information to another

computer on the Internet.

URL (Uniform Resource Locator):

The address of a Web site, such as www.compaq.com.

USB port (Universal Serial Bus port):

A connector for plugging in multiple, ultra-high-speed peripherals. USB ports are gradually replacing serial ports and parallel ports and eliminating the need for so many different connectors and cables.

LOSSARY

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zipped file: A file that has been compressed to

a smaller size by compression software, such as WinZip. It can be identified by the file extension .zip. See file extension.

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Index

Symbols

@ sign 5-7

AC power port 2-2 Adaptec Easy CD Creator

creating CDs Add/Remove Programs America Online

hyperlink AOL

2-6 connecting with icon

5-3

searching

Application and Web buttons

Help

4-5

My Program

arrow keys audio

playing a CD port

autoscrolling

2-2

4-2

2-6

5-5

4-10

2-6

4-16

4-5

4-14

5-4

6-5

BIOS setup 8-2 browser

common features

button

Back

4-14 CD/DVD Control Close Eject Forward Instant E-mail Instant Internet keyboard My Program Play/Pause Quick Launch Web Search Send and Receive sleep Start Stop volume

5-10

4-14

5-5

4-7

3-2, 3-3, 5-3

4-14

4-6

4-3

4-14

5-6, 5-9

2-6

4-6

5-4

4-3

4-5

5-6

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NDEX

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cable

speaker

creating

recovery CD drive CD/CD-RW drive

replacing CD/DVD drive

inserting a CD or DVD CD/DVD-ROM

cleaning

Windows does not detect driver CD/DVD-ROM Control buttons

Eject/Load

Fast Forward/Next Track

Play/Pause

Rewind/Previous Track

Stop CD/DVD-ROM drive CD-ROM drive

inserting a disc

removing a disc CD-RW drive

backup disc Compaq

registration

Web site

support Compaq.NET

hyperlink

MSN computer

changing settings

set up

problems

2-3

4-16

8-3

2-2, 7-3

7-3

8-6

4-3

2-2

7-3

4-16

2-5

1-4

8-4

2-6

5-3, 5-4, 5-5

2-2

8-4

2-2

4-13

4-13, 4-14

3-3

4-14

4-3

8-6

connector

color coding

Content Advisor

password

5-11

2-2 5-11

desktop 3-1, 3-2

features icons

viewing Did you know... notices defined digital audio files

MP3 disk

disk error

drive

drive failure

printer set-up

reformatting

removing

using double-click downloading software drive

7-3 CD CD/DVD CD-ROM CD-RW disk DVD DVD-ROM hard drive replacing DVD Zip

DVD-ROM

playing a movie

3-2

6-3

8-7

2-2

8-7

2-7

8-7

4-12

4-9

4-12

2-2

2-2, 4-13

2-2, 4-12, 4-13, 7-3

2-2, 4-12

4-12

2-2, 4-13

4-12

7-3

4-12, 4-17

6-6

4-15

1-3

NDEX

-2 MY P

RESARIO–GETTING STARTED

Page 94

electronic documents 1-3 e-mail

address criteria Close button defined delete key extensions Hotmail Inbox Instant E-mail message window Message/New Message New Mail Outlook Express reading messages receiving Send and Receive Send To box sending Subject box To box undeliverable using

writing messages energy saver Ethernet

network

port

2-2

5-6

5-10

5-7, 5-8

5-8

5-7

4-7

2-2

5-7

5-10

5-7

5-9

5-8

5-6

5-7, 5-10

5-9

5-8

5-6

5-8

5-10

5-6

files 4-9 function keys F1 through F12

games 6-4

5-8

4-2

hard drive

backup damaged failure problems with storing system files using

Help

Service and Support folder

Windows desktop helpful hints home networking Hotmail hyperlink

defined

5-6

4-16

8-7

4-12

1-6

8-16

8-2

5-2

2-3

8-10

icons 3-2

AOL

5-3

New Mail Message install

downloaded files

software

wireless mouse Instant E-mail Instant E-mail button internal components Internet

defined

direct link to Compaq

hyperlink

parental controls

password

problems with

restricting content

searching

5-2

6-5

5-6

5-2

5-6

5-11

2-4

8-11

7-2

4-5

6-6

5-10

5-11

4-12

5-8

5-12

4-5

RESARIO–GETTING STARTED

MY P

NDEX

-3

Page 95

Internet buttons

Activity E-mail Entertainment Instant E-mail Instant Internet My Presario Retail/Affinity Central Search setting

Internet Service Provider