HP Presario 4403, Presario 3541, Presario 4507, Presario 4550, Presario 4840 Getting Started
...
Getting Started
Copyright and License
The only warranties for Hewlett-Packard products
and services are set forth in the express statements
accompanying such products and services.
Nothing herein should be construed as constituting
an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained
herein.
HP assumes no responsibility for the use or
reliability of its software on equipment that is not
furnished by HP.
This document contains proprietary information
that is protected by copyright. No part of this
document may be photocopied, reproduced, or
translated to another language without the prior
written consent of HP.
Hewlett-Packard Company
P.O. Box 4010
Cupertino, CA 95015-4010
USA
Copyright © 2000–2009 Hewlett-Packard
Development Company, L.P.
This product incorporates copyright protection
technology that is protected by U.S. patents and
other intellectual property rights. Use of this
copyright protection technology must be
authorized by Macrovision, and is intended for
home and other limited viewing uses only unless
otherwise authorized by Macrovision. Reverse
engineering or disassembly is prohibited.
Microsoft and Windows 7 are U.S. registered
trademarks of Microsoft Corporation. The
Windows logo and Windows 7 are trademarks or
registered trademarks of Microsoft Corporation in
the United States and/or other countries/regions.
HP supports lawful use of technology and does not
endorse or encourage the use of our products for
purposes other than those permitted by copyright
law.
The information in this document is subject to
change without notice.
Understanding hard disk drive space
The hard disk drive on the Hewlett-Packard and
Compaq computers with the Microsoft® Windows
operating system preinstalled may appear to be
smaller than the size stated in the product
specifications, in the documentation, or on the
box. Hard disk drives are described and
advertised by manufacturers in terms of decimal
(base 10) capacity. Microsoft Windows and other
programs, such as FDISK, use the binary (base 2)
numbering system.
In decimal notation, one megabyte (MB) is equal
to 1,000,000 bytes, and one gigabyte (GB) is
equal to 1,000,000,000 bytes. In the binary
numbering system, one megabyte is equal to
1,048,576 bytes, and one gigabyte is equal to
1,073,741,824 bytes. Because of the different
measuring systems, you may see a difference
between the size reported by Microsoft Windows
and the size advertised. The storage capacity of
the hard disk drive is as advertised.
Microsoft Windows reports smaller capacity in the
Windows Explorer tool and in the computer
window because it shows information about one
partition on the hard disk drive at a time. One of
the partitions contains the System Recovery
information.
Table of contents
1 Getting information
2 Setting up your computer
Protecting your computer ......................................................................... 3
Guidelines for installing software and hardware devices ............................. 4
Connecting to the Internet ........................................................................ 4
Transferring files and settings to your new computer ................................... 5
3 Troubleshooting and maintenance
Computer does not start .......................................................................... 5
Power ................................................................................................... 6
Display (monitor) .................................................................................... 6
Keyboard and mouse (with cable) ............................................................ 7
Keyboard and mouse (wireless) ............................................................... 8
Speakers and sound ............................................................................... 9
Internet access ..................................................................................... 10
Software troubleshooting ....................................................................... 11
Maintenance ....................................................................................... 14
System Recovery .................................................................................. 16
Recovery discs ..................................................................................... 18
ENWW iii
iv ENWW
1 Getting information
Type of information Where to find
● Set up your computer. Setup poster included with your computer.
●
See how-to videos about using
the features of your computer.
Visit www.hp.com/supportvideos (English only)
●
Use the computer.
●
Connect to the Internet.
●
Recover factory settings.
Getting Started (this guide)
●
Learn how to use the
Microsoft® Windows® 7
operating system.
● Find Windows 7 password
information.
●
Troubleshoot the most common
computer hardware and
software issues.
●
Find links to driver updates.
●
Read frequently asked
questions.
Help and Support
Click the Start button, and then click Help and Support or visit
www.hp.com/go/win7.
Windows 7 troubleshooting tools
1. Click the Start button, click Control Panel, and then click System
and Security.
2. Under Action Center, click Find and fix problems
(troubleshooting).
●
Find electronic user guides and
specifications for your
computer model.
●
Order parts and find additional
troubleshooting help.
HP Support Web site: www.hp.com/support
●
Upgrade or replace
components of your computer.
Upgrading and Servicing Guide
Click the Start button, click All Programs, and then click User Guides.
If the guide is not available there, visit www.hp.com/support
●
Find computer warranty
information.
●
Get technical support.
Limited Warranty and Support Guide or the Warranty and Support
Information included with your computer.
● Get up-to-date information and
help from the Windows
community.
www.hp.com/support/consumer-forum
●
Connect to a TV. Watching and Recording TV
Click the Start button, click All Programs, and then click User Guides.
If the guide is not available there, visit www.hp.com/support
ENWW 1
Type of information Where to find
● Get special utilities for
computer owners.
PC Help & Tools folder
Click the Start button, click All Programs, and then click PC Help &
Tools.
●
Maintain your computer.
HP Support Assistant — Maintains your computer performance and resolve
problems faster by using automated updates, onboard diagnostics, and
guided assistance.
Click the Start button, click All Programs, click HP, and then click
HP Support Assistant.
●
Find ergonomic information. Safety & Comfort Guide
Click the Start button, click All Programs, and then click User Guides
or visit
www.hp.com/ergo.
WARNING!
To reduce the risk of electrical shock or damage to your equipment: Place the computer in a
location away from water, dust, moisture, and soot. These can increase the inside temperature, or can cause fire or
electrocution.
WARNING!
Do not disable the power cord grounding plug. Plug the power cord in a grounded (earthed)
outlet that is easily accessible at all times.
WARNING!
Disconnect power from the equipment by unplugging the power cord from the electrical outlet.
WARNING!
The power supply is preset for the country/region in which you purchased your computer. If you
move, check the voltage requirements for your new location before plugging the computer into an AC power outlet.
WARNING!
To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD
drives.
NOTE:
Some features might not be available on systems that are shipped without a version of Microsoft
Windows.
2 Chapter 2 Setting up your computer ENWW
2 Setting up your computer
❑
Follow the steps on the setup poster included with your computer.
❑
Place the computer so that all ventilation openings are unobstructed and cabling is not in a walkway or where
it can be stepped on or damaged by placing furniture on it.
❑
Connect all power cords from the monitor, computer, and accessories to a power surge protection device that
is specifically labeled as having surge protection, an uninterruptible power supply (UPS), or a similar device. If
the computer has a television tuner, or a modem or telephone connection, protect the computer by using surge
protection with these signal inputs as well. Connect the television cable or the telephone line cord to the surge
protection device, and then connect the device to the computer.
❑
Download and install operating system updates.
❑
Look in the computer box for additional printed details or updates.
❑
Read the Safety and Regulatory Information document in the User Guides folder.
❑
Read the Safety & Comfort Guide for proper workstation setup, posture, health and work habits, and electrical
and mechanical safety information. Click the Start button, click All Programs, and then click User
Guides or visit
www.hp.com/ergo.
Protecting your computer
Computer risk Computer feature
Unauthorized use of the
computer or user account
User password
A password is a group of characters that you choose to secure computer
information.
Unauthorized access to Setup
Utility, BIOS settings, and other
system identification
information
Administrator password
Computer viruses Antivirus software
The free trial antivirus software that is preinstalled on your computer can detect most
viruses, remove them, and, in most cases, repair damage caused by viruses. For
protection against new viruses beyond the trial period, purchase an extended
update service.
Unauthorized access to data
and ongoing threats to the
computer
Firewall software
●
Windows 7 includes firewall software preinstalled on the computer.
●
The antivirus software, which is preinstalled on the computer, includes firewall
software.
Windows 7 critical security updates
Microsoft continually updates the Windows 7 operating system.
ENWW
Protecting your computer
3
NOTE:
Security solutions can deter theft, mishandling, and software attacks, but cannot prevent them.
Guidelines for installing software and hardware
devices
After you complete the initial computer setup, you might want to install additional software programs or hardware
devices. Check the operating system, memory, and other requirements listed before purchasing new software or
hardware for your computer. Follow the software manufacturer's directions to install the new software.
NOTE:
Use only licensed original software. Installing copied software could result in an unstable installation,
infect the computer with a virus, or be illegal.
Connecting to the Internet
Steps to connect to the Internet:
1. Connect the hardware (might be sold separately).
◦
For a modem, connect to a telephone line (DSL) or cable line and to your computer.
◦
For a wired network connection, connect an Ethernet cable to the computer and to a network router or
LAN device.
◦
For a wireless network connection, use a wireless router with the computer to connect to a WLAN with an
Internet connection.
2. Get Internet service.
◦
Sign up with an ISP. If you already have an account with an ISP, skip this step and follow the instructions
provided by the ISP.
◦
If you did not set up the computer for Internet service during the initial setup, do so now by using Online
Services:
a. Click the Start button, click All Programs, click Online Services, and then click Get Online.
b. Follow the onscreen instructions to select an ISP and set up Internet service.
NOTE:
Online Services provides a list of ISPs; however, you might choose another ISP or transfer
an existing account to this computer. To transfer existing accounts, follow the instructions provided
by the ISP.
3. Using your Internet connection through your ISP, open a Web browser and browse the Internet.
NOTE:
If you have issues connecting to the Internet, see Internet access on page 10.
4 Chapter 2 Setting up your computer ENWW
Loading...