HP Pre 3 User Guide

USER GUIDE

Intellectual property notices

Recycling and disposal

© 2009–2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Adobe and Adobe Acrobat are trademarks of Adobe Systems Incorporated. Amazon, Amazon MP3 and the Amazon MP3 logo are trademarks of Amazon.com, Inc. or its affiliates. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under licence. Facebook is a registered trademark of Facebook, Inc. Google, Gmail and YouTube are trademarks of Google, Inc. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the United States and/or other countries. Microsoft, ActiveSync, Excel, Outlook, PowerPoint, Windows and Windows Vista are trademarks of the Microsoft group of companies. PDF View is provided by Documents To Go Quickoffice is a registered trademark of Quickoffice, Inc. Skype is a trademark of Skype, Inc. Yahoo! and Yahoo! Mail are registered trademarks of Yahoo! Inc. All other brand and product names are or may be trademarks of their respective owners. All screen images simulated.

, a product of DataViz, Inc. (dataviz.com).

Disclaimer and limitation of liability

Hewlett-Packard, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Hewlett-Packard, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Hewlett-Packard, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Patent pending. This product also is licensed under United States patent 6,058,304.

Email, mobile number and related information required for setup and activation. Actual speeds may vary. Required data services sold separately; unlimited plan recommended and may be required. Not all web content may be available.

This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection, please contact your household waste disposal service.

HP encourages customers to recycle used electronic hardware, HP original print cartridges and rechargeable batteries. For more information about recycling programmes, go to

hp.com/recycle.

v. 1.0

Open Source Licence information

You can view the Open Source Licence terms on your smartphone. Tap the centre of the gesture area and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap

PDF View and then tap Open Source Information.pdf.

You can also view the file on your computer. Connect your smartphone to your computer with the USB cable. On your smartphone, tap USB Drive. On your computer, locate and double-click the removable drive named for your smartphone. To locate the drive, do the following for your operating system:

•Windows Vista/Windows 7: Open Computer.

• Windows XP: Open My Computer.

•Mac: Open Finder.

• Linux (Ubuntu): The drive is displayed on the desktop.

• Other Linux distribution: The location of the drive may vary by system. After you open the drive, double-click the file Open Source Information.pdf.

Chapter 1 Welcome

7Your HP Pre 8 What's in the box? 9 Where can I learn more?

Chapter 2 Basics

11 Get to know your smartphone 15 Set up your smartphone 17 Charge the battery 18 Turn your smartphone on/off 20 Use gestures: tap, swipe, drag, flick, pinch 25 Update the HP webOS operating system

Chapter 3 Just Type

27 Just Type overview 27 Get in touch with a contact 28 Search the web 29 Find information in an application on your

smartphone 30 Create a new item such as a message or memo 30 Open an application 31 Repeat a recent search 31 Customise Just Type

Chapter 4 Work with applications

33 Open applications 35 Go up one level in an app (back gesture)

35 Use the menus 37 Enter and save information 41 Close applications 42 Delete applications 42 Manage applications in Card view 44 Manage applications in the Launcher 45 Manage online accounts 47 View and work with notifications 48 Create and work with favourites

Chapter 5 Copy files and sync your personal data

49 Copy files between your smartphone and your

computer

50 Overview: Get your personal data onto your

smartphone 53 Get data from an online account in the cloud 53 Export data from a desktop organiser on your

computer 54 Sync your desktop organiser and your smartphone 56 Transfer data from an old phone

Chapter 6 Phone

57 Make calls 61 Receive calls 62 Use voicemail 64 What can I do during a call? 67 What's my number? 67 View your call history 68 Work with favourites 69 Save a phone number to Contacts

Contents 3

70 Use a phone headset 71 Customise smartphone settings 76 Use SIM Toolkit

157 Use your smartphone as a modem

Chapter 11 Documents

Chapter 7 Email, text, multimedia and instant messaging

77 Email 88 Messaging: All messages in one application 90 Messaging: Text and multimedia messaging 93 Messaging: Instant messaging

Chapter 8 Contacts, Calendar and other personal

information

97 Contacts 108 Calendar 114 Tasks 116 Memos 118 Clock 119 Calculator 119 Facebook

Chapter 9 Photos, videos and music

121 Camera 122 Photos 126 Videos 129 YouTube 129 Music 134 Amazon MP3

Chapter 10 Web and wireless connections

137 Wi-Fi 141 HP mobile hotspot 143 VPN 145 Web 150 Location Services 151 Maps 153 Bluetooth 156 Touch to Share

wireless technology

159 Quickoffice® mobile office software 162 PDF View

Chapter 12 HP webOS App Catalog and Software

Manager

163 Browse applications in HP webOS App Catalog 164 Download a free application 164 Buy an application 166 Reinstall a deleted application 166 Set up a billing account 166 Set billing account preferences 167 Update or delete a billing account 167 Manage applications with Software Manager 168 Update a downloaded application from a

notification 168 Manually check for application updates

Chapter 13 Preferences

169 Backup 173 Date & Time 174 Device Info 176 Exhibition 178 Regional Settings 179 Screen & Lock 181 Sounds & Ringtones

Chapter 14 Troubleshooting

185 6Ts: Ways to get your HP Pre3 working again 188 HP webOS Account 191 Battery 193 Screen and performance 195 Phone 197 Hands-free devices 198 Synchronisation

4Contents

199 Data connections 200 Email 202 Messaging 203 Wi-Fi 205 Web 205 Calendar and Contacts 209 Camera 209 Photos, Videos and Music 209 Amazon MP3 210 HP webOS App Catalog 213 Transferring information to and from your

computer 214 Backing up and restoring data 215 Updates 215 Transferring information from another HP webOS

phone 215 Making room on your smartphone

ATerms

B Online accounts available for webOS phones

C Specifications

D Regulatory and safety information

E Use Adobe search

Contents 5

6Contents

1 Welcome

7Your HP Pre

8 What's in the box? 9 Where can I learn more?

Your HP Pre

NOTE When referring to the company that makes your HP Pre3, this document

uses both the terms HP and Palm. HP and Palm are the same company; the use of both terms reflects company terminology.

In one compact and indispensable device, you now have all of the following:

• An advanced wireless smartphone running the HP webOS platform

• A full suite of organiser applications: Contacts, Calendar, Memos and

Tasks

• High-speed data transfer with 3G (UMTS/HSDPA/HSUPA) and GPRS/

EDGE support

• Wi-Fi capability

• A 5-megapixel digital camera

• GPS functionality

• Integrated text, multimedia and instant messaging (IM)

• Applications to view and manage Microsoft Office and Adobe PDF files

• HP webOS App Catalog, from which you can download applications

designed for your smartphone; select from an ever-expanding list of applications

Your HP Pre

puts HP webOS—a multitasking, gesture-based operating system—inside a small, beautiful device with a keyboard that you can slide out whenever you need it. Here are a few highlights of your new smartphone.

Gestures: On your HP Pre

, you make calls, move around and manage your applications and info by making simple gestures either on the touchscreen or in the gesture area directly beneath the screen. For more information, see Use gestures: tap, swipe, drag, flick, pinch. Carry the

Gesture Guide (included in the box with your HP Pre

) around with you

and you'll soon know all the gestures by heart.

Multitasking: You can have many applications open at once and easily

move among them. Go to the Launcher to open apps. See the line-up of your open apps in Card view. Tap an app to bring it into the foreground and work with it. For more information, see Open applications. You can also send email or surf the web while on a call.

Just Type: Need to call Ed? Just slide out the keyboard and type ed. If

he's listed in your Contacts, you can get his numbers from the search results. Tap a number and you've made the call. Just Type works just as fast when you need to search the web, find info in an application on your smartphone, start an action such as creating an email message or memo or update your status on social networking sites such as Facebook or Twitter. For more information, see Just Type.

The HP Synergy feature: The HP Synergy feature works in the background

to gather your information from the various online sources where you keep it and then display that information in a single view on your smartphone. You can access your info quickly without having to remember where you stored it.

Chapter 1 : Welcome 7

For example, suppose you have a Google account for personal email, contacts and calendar events, and an Exchange account for your corporate email, contacts and events. The Email, Contacts and Calendar

applications on your HP Pre

all provide a view in which you can see information from both of those accounts in one place—but even though the information is brought into one view, the sources of that information are kept separate. For more information, read about linked contacts, layered calendars and the single inbox for your email in Contacts,

Calendar and Email.

NOTE See Online accounts available for webOS phones for the current list of

online accounts that you can set up on your smartphone and for information about the behaviour of these accounts.

Thanks also to the Synergy feature, in the Messaging application, all your conversations with the same person are grouped together in one chat-style view. If you start an IM chat with Ed, for example, you can continue the same conversation when Ed signs out of IM by sending him a text message – and you can see it all in the same view. For more information, see Messaging: All messages in one application.

Sync: Your HP Pre

gives you synchronisation without a cable. You can sync with online services so that you can store and sync your info in online accounts. For more information, see Get data from an online account in

the cloud.

What's in the box?

All of the following items are included in the smartphone box.

Hardware

Your HP webOS Account: When you set up your smartphone, you create

an HP webOS Account by entering a valid email address, creating a password and answering a security question. Your account gives you an account in which to create and store contacts and calendar events. It also gives you access to services like automatic updates and automatic, frequent backups of any of your info that is stored only on your smartphone and isn’t synchronised with an online account (see What

information is backed up?).

WARNING Please refer to for information that helps you safely use your

smartphone. Failure to read and follow the important safety information in this guide may result in property damage, serious bodily injury or death.

8 Chapter 1 : Welcome

• HP Pre

• USB cable (charging and data transfer cable)

• AC charger with international plug adapters

• Standard lithium-ion battery (installed)

• 3.5 mm headset (not included with all smartphones)

DID YOU KNOW? The USB cable included with your smartphone is used both to

charge your smartphone battery (see Charge the battery) and to connect your smartphone to your computer as a removable USB drive (see Copy files between

your smartphone and your computer). To simplify charging, you can purchase

an HP Touchstone (sold separately).

Print material

• Getting Started guide

• Gesture Guide

• Limited Warranty

• General User Guide: Important Safety and Legal Information

Where can I learn more?

• On-device Help: Read short how-tos and watch animations on your new

smartphone.

• To view all Help: Open Help .

• To view Help topics for a single application: Open the

application, open the application menu and tap Help.

• Tools available from online support: Visit hpwebos.com/support to

access the 200+ page User Guide detailing every facet of your smartphone. On the support site you can also edit your HP webOS Account, watch how-to animations and access a tool to help you export data from your desktop to your new smartphone (the Data Transfer Assistant).

• Peer-to-peer support: Visit forums.hpwebos.com to share your

experiences and get help and advice from fellow customers.

• Self-paced learning guides: Visit learning.hpwebos.com to take a free

online tutorial about your new smartphone. Available in English only.

• Customer service from your wireless service provider: For questions

about your mobile account or the features of your mobile account, contact your wireless service provider’s customer care.

Chapter 1 : Welcome 9

10 Chapter 1 : Welcome

2 Basics

11 Get to know your smartphone 15 Set up your smartphone 17 Charge the battery 18 Turn your smartphone on/off 20 Use gestures: tap, swipe, drag, flick, pinch 25 Update the HP webOS operating system

Get to know your smartphone

Slide out the keyboard

• Hold the smartphone as shown below and gently push up.

TIP When you are on a call or using data services to check email, browse the

web and so on, you may experience better sound or connection quality if you keep the keyboard slid out.

Chapter 2 : Basics 11

Front view

1 Earpiece: When you hold your smartphone up to your ear when on a call, the screen

darkens. See Why the screen goes dark.

2 Volume 3 Gesture area: Make the back gesture and begin other gestures here. See Use gestures:

tap, swipe, drag, flick, pinch.

4 Keyboard: See Use the keyboard. 5 Camera lens: For live video calling only. See Online accounts available for webOS

phones.

6 Touchscreen: Tap and make other gestures directly on the screen. See Touchscreen. 7 Charger/micro USB connector: Connect the small end of the USB cable to charge your

smartphone battery (see Charge the battery) or copy files (see Copy files between your

smartphone and your computer).

8 Microphone

NOTE The volume you set for each individual audio component is saved

automatically, whether the audio component is the earpiece of your smartphone, a wired headset, a wireless headset that uses Bluetooth

wireless technology, music heard through the speaker, music heard through a headset and so on. When you return to using an audio component, the audio plays at the volume you left it the last time you used that component.

Keyboard

1 Option: Press to enter numbers, punctuation and symbols that appear above the letters

on the keys (see Enter alternative keyboard characters) or to move the cursor (see Text

selection gestures).

2 Shift: See Enter upper-case letters and Text selection gestures. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in a memo or in an email message you

are composing) or to accept information you entered in a field. See Enter information in

a field.

6 Sym: Press to enter symbols and accented characters that don't appear on the keys. See

Enter characters from the symbols table.

12 Chapter 2 : Basics

Touchscreen

TIP Be careful not to scratch, crush or apply too much pressure on the

touchscreen. Do not store your smartphone in a place where other items might damage it. Do not use harsh chemicals, cleaning solvents or aerosols to clean the smartphone or its accessories.

Card view

1 Just Type field: Displays text you type to look for, create or use information on your

smartphone, without needing to go to a specific app. See Just Type.

2 Wallpaper: The background image in Card view. You can customise your wallpaper. See

Change your wallpaper.

3 Quick Launch: Bar containing up to four icons for the apps you use most, plus an icon to

open the Launcher. You can customise the apps that appear in Quick Launch. See Open

an application in Quick Launch and Line up your favourite applications in Quick Launch.

The Launcher

1 Application name: Displays the name of the currently open application. Drag down over

the app name to open the application menu.

2 Launcher: See Open an application in the Launcher. 3 Connection icons: Show the status of wireless service connections and battery strength

(see Icons in the title bar). Drag down over the icons to open the connection menu.

4 Page indicator: Shows that there are Launcher pages to the right of the currently

displayed page. Tap to move to the next page. You can also swipe right or left on the screen to move among Launcher pages.

5 Page name: Tap and hold to change the name (see Rename a Launcher page). 6 Notification icons: Show missed calls, new voicemail and email messages and more. Tap

the bottom of the screen to view notification details. See View and work with

notifications.

Chapter 2 : Basics 13

Icons in the title bar

Table 1. Title bar icons and descriptions

Item Description

The battery is being charged.

The battery is fully charged.

The battery is low. See Charge the battery.

Aeroplane mode is turned on. This means that the phone, Bluetooth

wireless technology feature and the Wi-Fi and VPN features are off (incoming calls go to voicemail). See Turn wireless services off (aeroplane

mode).

Wi-Fi is turned on. The number of filled-in bars denotes signal strength. See Wi-Fi.

The smartphone is searching for a Wi-Fi network. The phone is on. The number of filled-in bars denotes

signal strength. See Turn wireless services on. Your smartphone is connected to a GPRS data network.

See I don’t know if I have a data connection. Your smartphone is connected to an EDGE data network.

See I don’t know if I have a data connection.

Item Description

Bluetooth® wireless technology is turned on. See

Bluetooth

A Bluetooth connection is in progress. A Bluetooth connection has been made. Your smartphone is performing a search on the

characters you entered. If you are in Card view or the Launcher, your smartphone conducts a global search on your smartphone (see Just Type). If you are in an application such as Contacts or Memos, your smartphone searches for items within the app that match the search term you entered.

Your smartphone is in roaming coverage. See Set

roaming and data usage preferences.

TTY is turned on. See Turn TTY/TDD on/off. HAC is turned on. See Turn HAC on/off.

Top view

wireless technology.

Your smartphone is connected to a 3G (HSDPA, HSUPA or UMTS) data network. See I don’t know if I have a

data connection.

When your phone is on and connected to your wireless service provider’s network, the provider’s name appears in the top left-hand corner of Card view and most Phone screens.

The phone is searching for your wireless service provider’s network.

Your wireless service provider's network is not available. Your smartphone cannot detect or read your SIM card.

You can call your national emergency number only. See

Set up your smartphone.

14 Chapter 2 : Basics

1 3.5 mm headset jack 2 Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on

and off or turn your device completely on and off.

3 Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.)

The ringer switch does not affect music or video playback sounds.

Back view

1 Camera lens and flash: For still photos and video. 2 Speaker 3 Microphone

To take advantage of the high-speed data connection available on your smartphone, you may need to have a 3G SIM card. Check with your wireless service provider for information.

WARNING You must always remove the battery before inserting or removing

the SIM card.

NOTE If you turned on your smartphone before inserting the SIM card, you

must shut it down before proceeding. To shut down your smartphone, press and hold the power button and tap Power > Shut Down/Swap Battery > Shut Down.

1 Slide out the keyboard.

Set up your smartphone

Insert the SIM card and set up your smartphone

Your SIM (Subscriber Identity Module) card contains information on your wireless account. Depending on your wireless service provider, this information might include your phone number and voicemail access number. You can also store contact information on your SIM card (see Use

SIM Toolkit).

To make calls or use your smartphone’s email or web features, you need to insert a SIM card. If you don't have a SIM card, contact your wireless service provider.

2 Firmly hold the middle of the smartphone with one hand. With the

thumb of your other hand pressing on the HP logo at the back of the smartphone, place a fingernail in the notch below the keyboard and pull the cover away from the body of the smartphone.

Chapter 2 : Basics 15

7 Press and hold the power button on the top right-hand corner of your

smartphone until you see a logo on the screen (approximately five seconds). Your smartphone needs a few seconds to start up.

TIP If your smartphone does not turn on after you press and hold the power

button, you need to connect your smartphone to the AC charger to charge it.

8 Follow the onscreen instructions to complete setup.

3 To remove the battery: Grasp the tab and pull it up to lift the battery

out of the compartment.

4 Slide the SIM card into the rectangular slot, with the gold contacts

facing down. Note the position of the notch.

9 When the HP webOS Account screen appears, do one of the

following:

• If you are a new user: Tap Create New Account. To create an HP

webOS Account, enter a working email address, create a password for your profile and select and answer a security question.

IMPORTANT You must enter a valid email address to access all the features

available on your smartphone. Note that entering an email address here does not set up your smartphone to send and receive messages from that email account; you must do that separately (see Email).

• If you are upgrading from another webOS smartphone that you no

longer use: Tap Sign In To My Profile. Enter the username and password for your existing profile. Any information backed up to your profile is restored to your new smartphone (see What

information is backed up?).

NOTE You can't use the same HP webOS Account on two webOS smartphones

at the same time. You can, however, use the same HP webOS Account on your HP Pre3 and on an HP tablet.

* Notch

5 Replace the battery.

6 To replace the cover, first fit the cover over the buttons at the top of

the smartphone, and then press all clasps to fasten the cover to the body of the smartphone.

16 Chapter 2 : Basics

Your smartphone is ready to use. To learn how to make your first call, see

Make calls.

Verify your account

After you finish setup, look for an email on your computer at the address you used for your HP webOS Account. If you don't see the confirmation email in your Inbox, check your spam mail folder in your desktop email program. Click the link in the email to verify your account.

NOTE If you want to erase data on your smartphone while you are still in

possession of the smartphone—for example, before you give it to someone else—don't do a remote erase. Instead, do a partial or full erase of the smartphone itself (see Erase data and reset your smartphone).

For detailed information about your HP webOS Account, see Backup.

What is an HP webOS Account?

Your HP webOS Account gives you the following benefits:

• Automatic system and software updates are sent to your smartphone.

• An HP webOS Account is automatically created for you on your

smartphone. In this account you can store Contacts and Calendar info that you don't store in online accounts like Google or Exchange.

NOTE You cannot access HP webOS Account data on the account website.

You can access the data on your smartphone only.

• Info stored in your HP webOS Account, as well as info you have in

applications on your smartphone (like Memos and Tasks), is automatically backed up to the webOS servers.

• If your smartphone is lost or stolen, open the web browser on your

computer, sign in to your HP webOS Account on hpwebos.com/

account and do a remote erase of the info on the smartphone.

Although you create an HP webOS Account by entering a valid email address, setting up an HP webOS Account is different from setting up email on your smartphone. To set up email, see Set up email. To change your HP webOS Account information after you have set it up, see Update

your HP webOS Account settings.

Charge the battery

When the battery is very low, the battery icon in the top right-hand corner of the screen changes to red. When the battery is fully charged, the icon appears full and changes to green .

WARNING Use only chargers that are approved by HP with your smartphone.

Failure to use a charger approved by HP may increase the risk that your smartphone will overheat, catch fire or explode, resulting in property damage, serious bodily injury or death. Use of unapproved third-party power supply accessories may damage the device and void the Limited Warranty for the product.

Although the battery may come with a sufficient charge to complete the setup process, we recommend that after setup you charge your smartphone until the battery icon in the top right-hand corner of the screen is full to ensure that the battery is fully charged.

See Maximising battery life for tips on making your battery's power last longer.

Chapter 2 : Basics 17

1 Connect the small end of the USB cable to the charger/microUSB

connector. The silver circle on the cable faces the front of the

smartphone.

2 Connect the other end of the USB cable to the AC charger.

3 Plug the AC charger into a working socket.

(see Turn wireless services off (aeroplane mode)). If you live or work in an area of poor coverage, you might consider purchasing a signal booster (sold separately) from your wireless service provider. These typically connect to your broadband Internet connection, if available.

• If you set up an email account in the Email application, set the interval

to automatically download email to every two hours or less frequently (see Enter advanced account settings).

• Lower the screen brightness (see Change screen brightness).

• Use a Wi-Fi connection to download system updates and applications

from App Catalog (see Update the HP webOS operating system and

HP webOS App Catalog and Software Manager). Downloads occur

faster over Wi-Fi than over your wireless service provider's data connection, and thus use less battery power.

• Keep in mind that frequent use of instant messaging (IM) can reduce

battery life. Sign out of your IM account when you are not using it (see

Sign out of an IM account).

• Shut down the smartphone completely when you won't be using it for

an extended period of time (see Shut down your smartphone).

TIP You can also charge your smartphone battery by connecting your

smartphone to your computer using the USB cable. Charging this way takes much longer than using the AC charger. Do not, however, connect a Touchstone (sold separately) to your computer.

Maximising battery life

Battery life depends on how you use your smartphone. You can maximise the life of your battery by following a few easy guidelines:

• Charge your smartphone whenever you can. Charge it overnight.

• Set your screen to turn off automatically after a shorter period of

inactivity (see Set the interval for turning the screen off automatically).

• Keep your battery away from direct sunlight and other sources of heat.

Temperatures over 45 degrees Celsius can permanently reduce the capacity and life span of any lithium-ion battery.

• As with any mobile phone, if you are in an area with no wireless

coverage, your smartphone continues to search for a signal, which consumes power. Turn off the phone if you are outside a coverage area

TIP If you think that the battery needs to be replaced, see I need to replace the

battery for instructions.

Turn your smartphone on/off

The screen on your HP Pre3 can be turned on and off separately from its wireless services (which are the Phone app, Wi-Fi app, Bluetooth

app and VPN app). This means you can wake up the screen to use just the organiser features of your device (Calendar, Contacts, Tasks, Memos and so on) without turning on the phone and other wireless features. Also, when the screen is turned off, the phone can be on and ready for you to receive phone calls or messages.

Why the screen goes dark

If you hold the smartphone up to your ear while on a call, the screen goes dark. This is normal behaviour. It prevents your accidentally tapping an

18 Chapter 2 : Basics

item on the screen and saves battery power. When you take the smartphone away from your ear, the screen automatically turns back on, ready for use. If the screen doesn't turn on fast enough for you, tap the screen to wake it up.

The same behaviour occurs any time you're on a call and the smartphone screen is placed near another surface. The screen turns on automatically (if the smartphone is still on) when you move the smartphone away from the other surface.

When the smartphone is on and idle, the screen first dims and then turns off. This also is normal behaviour, caused by the auto shut-off interval. You can adjust this auto shut-off interval to be as long as three minutes (see Set

the interval for turning the screen off automatically). At first, the screen

dims as a power-saving measure. Just tap the screen to brighten it. Then, if your smartphone remains inactive for the full interval you set, the screen turns itself off. Press the power button to turn the screen back on.

Turn the screen on/off

NOTE Pressing the power button to turn the screen off also works when your

smartphone is placed on a Touchstone (sold separately).

Turn wireless services off (aeroplane mode)

Aeroplane mode turns off your smartphone’s wireless services (which are the Phone app, Wi-Fi app, Bluetooth Use aeroplane mode when you are on a plane or anywhere else you need to turn off all wireless services. You can’t browse the web, but you can still use apps like Calendar, Contacts, Photos, Music, Quickoffice mobile office software and PDF View.

Do one of the following:

• Tap the top right-hand corner of any screen to open the connection

menu. Tap Turn on Aeroplane Mode.

• Press and hold the power button and tap Aeroplane Mode.

app and VPN app).

To turn the screen on, do one of the following:

• Press the power button. Drag up to unlock the screen.

* Power

• Slide out the keyboard.

TIP You can also unlock the screen by dragging up from the gesture area across

the onscreen lock icon.

To turn the screen off, press the power button.

When your smartphone is in aeroplane mode, the aeroplane mode icon appears at the top of every screen, and Aeroplane Mode appears in the top left-hand corner of the screen in the Launcher, Card view and Phone. The phone is not connected to any mobile network.

* These indicate that wireless services are off (aeroplane mode).

TIP When your smartphone is in aeroplane mode, you can turn the Wi-Fi,

Bluetooth and VPN features on individually (see Turn Wi-Fi on/off, Turn the

Bluetooth feature on/off and VPN). To turn the phone back on so you can make

and receive calls, you must turn aeroplane mode off. Note that to make a VPN connection while your smartphone is in aeroplane mode, you must first connect to a Wi-Fi network.

Chapter 2 : Basics 19

Turn wireless services on

When you turn on your smartphone, it automatically connects to your mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network).

If aeroplane mode is turned on, you need to turn it off before you can connect to your mobile network. Tap the top right-hand corner of any screen to open the connection menu. Tap Turn off Aeroplane Mode.

• Press and hold the power button and tap Power. Tap Shut Down/Swap

Battery, and then tap Shut Down.

When your smartphone locates a signal, your wireless service provider name appears in the top left-hand corner of the screen in Card view and Phone, and the signal-strength icon appears at the top of the screen.

* These indicate that wireless services are on.

When you are inside a coverage area, the bars of the signal-strength icon are filled in according to the strength of the signal. If you're outside a coverage area, the bars in the signal-strength icon appear dimmed with an X.

Shut down your smartphone

Usually, turning your smartphone off and/or putting it in aeroplane mode is sufficient for normal periods when you have the smartphone with you but you're not using it. On rare occasions, however, you may want to put your smartphone into deep sleep because you are not going to use it for an extended period. At those times, shut down the screen and wireless services completely by doing one of the following:

NOTE When you turn everything off, the smartphone's alarms, ringer and

notifications are also turned off.

To turn both the screen and wireless services back on, press and hold the

power button until a logo appears onscreen.

Use gestures: tap, swipe, drag, flick, pinch

Gestures are an important, basic part of your smartphone. They're easy to learn, and they make working with the smartphone fast. You make most gestures with one finger. For a few, you need two. Make gestures with the tip of your finger. Do not use your fingernail. Don't bear down.

You make gestures in two areas on your smartphone: the touchscreen and the gesture area. The gesture area is the black area extending along the bottom of the screen.

• Open Device Info and tap Reset Options. Tap Shut Down and tap

Shut Down again.

20 Chapter 2 : Basics

* Gesture area

When you're working in an application, the centre of the gesture area displays a lit bar.

• Tap the bar to minimise the app and display Card view (see Manage

applications in Card view).

• The lit bar also appears when you tap the centre of the gesture area to

maximise a card in Card view.

• When the screen is off, the lit bar pulses when a notification arrives and

continues to pulse until you tap the notification or turn on the screen (see

Get notifications when the screen is locked or off).

Tap

Tap with the tip of the finger, not the fingernail. Tap fast and firmly, and then immediately lift your fingertip off the screen. Don't bear down on what you're tapping. Don't wait for a response; the response comes after you lift your finger. Don’t linger on the gesture; a tap takes a split second to do.

Tap the centre of the gesture area to do the following:

One kind of swipe you'll use a lot: back. Make the back gesture from right to left anywhere in the gesture area. Back takes you up one level from a detailed view to a more general view of the application you're working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that's the only screen of that app that's open, you minimise the app and go back to Card view.

In Web, the back gesture performs the same function as the back button on the browser, allowing you to move back through previously viewed pages.

The forward gesture, available in Web only, is a swipe from left to right anywhere in the gesture area. The forward gesture allows you to move forward through previously viewed web pages.

• When you're working in an application, tap the centre of the gesture

area to see Card view. Card view shows you all the applications that are currently open, displayed as a series of cards (small windows).

• When you're in Card view, tap the centre of the gesture area to

maximise the app in the centre of the view.

Swipe

A swipe is most often a horizontal gesture, from right to left or left to right. Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of the touchscreen or gesture area.

Drag

Drag is the gesture you make for a slow scroll up and down, such as in a list, in a document or on a web page. Slide your fingertip slowly along the surface – no need to bear down.

Drag an item: Tap and hold the item. Wait till you get a visual cue that the

item is ready to be dragged and then drag it. Lift your finger to drop it.

Chapter 2 : Basics 21

For example, an icon in the Launcher or a card in Card view is ready to be dragged when it becomes enlarged and transparent.

Display Quick Launch: One kind of drag that you’ll use a lot brings up

Quick Launch when you’re in an application. This drag gesture begins in

the gesture area and ends on the touchscreen. As your fingertip slowly crosses the border between the gesture area and the touchscreen, it drags Quick Launch into view. To open one of the apps in Quick Launch, move your finger to its icon. When you see the app name appear, lift your finger. The application opens.

fingertip just skims the surface. The faster you flick, the faster and further you scroll up or down a list.

Close an application: To close an application in Card view, flick the card

up towards the top of the touchscreen. This is called throwing the card off the top of the screen.

Delete a list item: In some applications, such as Email, Messaging, Tasks,

Music and Bluetooth, you can throw a list item off the side of the screen to delete the item.

Flick

As its name tells you, this is a quick gesture, great for scrolling long lists, documents or pages. Do it fast, do it lightly; as with a swipe, your

22 Chapter 2 : Basics

Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion.

If you can't delete a list item by throwing it, open the item and look in the

application menu for a Delete menu item.

TIP To delete multiple list items, throw each one off the screen. If you get the

Delete confirmation prompt after throwing the first item, you don't need to tap it

– just throw the second item, and the first deletion is confirmed automatically.

TIP In some apps, such as Email, you can set a preference whether to show a

confirmation screen when you delete a list item.

Display Card view or the Launcher: If an application is maximised, you

can flick up from the gesture area to the screen to minimise the app and display Card view. This is the up gesture. If you make the up gesture when Card view is displayed, you open the Launcher.

Pinch (zoom gestures)

Zoom in/pinch out to increase the size of items on the screen (Email,

Web, Photos, PDF View and Maps): Place two fingers on the screen and spread them slowly apart.

Zoom out/pinch in to decrease the size of items on the screen (Email,

Web, Photos, PDF View and Maps): Place two fingers on the screen and bring them together.

Zoom in or out a fixed amount (Web, Photos, Quickoffice

mobile office

software, PDF View): Double-tap the screen.

Chapter 2 : Basics 23

Scroll gestures

Scroll slow: Drag the screen in the desired direction.

Scroll fast: Flick the screen in the desired direction.

Stop scrolling: Tap or drag the screen while scrolling.

Text selection gestures

For information on working with text after you select it, see Cut, copy and

paste information and Use the Copy All or Select All feature.

Insert the cursor in a text field: Tap the location.

24 Chapter 2 : Basics

Move the cursor: Tap the location to insert the cursor. Press and hold

Option . Place your finger anywhere onscreen and drag your finger in

the direction you want to move the cursor.

Select text when you can see a cursor: Tap the location to insert the

cursor. Press and hold Shift . Place your finger anywhere onscreen and drag your finger in the direction you want to select text. Tap the highlighted text to deselect it.

Select a paragraph of text: When you cannot insert a cursor in the text—

for example, on a web page or in an email you received—the smallest amount of text you can select is a whole paragraph. Press and hold

Shift and then tap a paragraph. Tap an adjacent paragraph to add

it to your selection (you can’t skip around). If you need to scroll down to select the next paragraph, release Shift , scroll, press Shift and tap the paragraph. Tapping any part of the highlighted selection deselects it.

Update the HP webOS operating system

HP provides updates to your smartphone's operating system. Update notifications are sent to your smartphone automatically when a system update is available (see Respond to a system software notification). When you update your smartphone's operating system, your personal information and files are not affected. In addition to receiving update notifications, you can manually check for operating system updates at any time (see Manually check for system updates).

Chapter 2 : Basics 25

What's more, both HP and many application developers make updates available for applications you installed on your smartphone. You can check in Software Manager at any time for application updates (see

Update a downloaded application from a notification and Manually check for application updates).

Respond to a system software notification

• To avoid roaming charges, updates are not downloaded if your

smartphone is in roaming coverage.

• If you do not install an update immediately after downloading it, you

are prompted to install the update the next time you charge your smartphone. You can choose whether to install the update now or later. You have ten minutes to decide; otherwise, the update installs automatically.

When you get a notification that a system update is available, do one of the following:

• Tap Install Now twice. When installation is complete and the

smartphone resets, tap Done. Installation times vary depending on the size of the update. You cannot use your smartphone while an update is being installed, not even for emergency calls.

• Tap Install Later. The next time you charge your smartphone, you

receive another update notification. You can again choose whether to install the update now or later. If you do not tap Install Later within 10 minutes of receiving the notification, installation begins automatically.

Here is some additional information about system updates:

• Whenever possible, use a Wi-Fi connection to download system

updates. Downloads occur faster over Wi-Fi than over your wireless service provider's data connection, and use less battery power. If you see that a system update is available, make sure you have your smartphone’s Wi-Fi feature turned on.

• If you have Wi-Fi turned on and the battery has enough charge, your

smartphone automatically downloads a system update if one is available—you don't have to do anything. If Wi-Fi is not turned on when the update becomes available, the webOS servers continue to check your device for Wi-Fi availability.

• If you do not have Wi-Fi turned on at any time within a few days of the

system update notification, your smartphone automatically downloads the update over your wireless service provider’s network the next time the battery has enough charge and you have a data connection, as indicated by the , or icon at the top of the screen.

• If the battery does not have enough charge, you must charge the

battery before you can download or install an update.

Manually check for system updates

1 Open System Updates .

2 If a message appears stating that a system update is available, do

the following:

• Tap Download now.

• When prompted, tap Install Now.

• After installation has finished and the smartphone resets, tap

Done.

26 Chapter 2 : Basics

3 Just Type

27 Just Type overview 27 Get in touch with a contact 28 Search the web 29 Find information in an application on your smartphone 30 Create a new item such as a message or memo 30 Open an application 31 Repeat a recent search 31 Cus t o m i s e Just Ty p e

Just Type overview

The Just Type feature lets you do almost anything you want on your smartphone, without having to go to a specific app. When it crosses your mind to look up, do, or make note of something, just type to put your thought into action.

Just Type works from the two screens on your smartphone that you access most often: Card view and the Launcher. By just typing on either of those screens, you can begin doing any of the following:

• Map a location (see Find information in an application on your

smartphone)

• Create a new message, memo or other item (see Create a new item

such as a message or memo)

• Update your Facebook or Twitter status (see Create a new item such as

a message or memo)

• Open an app (see Open an application)

You can also start a search by copying text in another application, opening the Launcher or Card view and pasting the text. The text appears at the top of the screen as the search term. To paste using the application menu (Edit > Paste) in Card view, you first need to tap the Just type box. If you paste by pressing and holding the gesture area and then pressing the

V key, you do not need to tap in the box.

Get in touch with a contact

1 Open Card view (see Manage applications in Card view) or the

Launcher (see Open an application in the Launcher).

• Call or send a message to a contact (see Get in touch with a contact)

• Search the web (see Search the web)

• Search for email messages, web bookmarks, videos and more (see Find

information in an application on your smartphone)

Chapter 3 : Just Type 27

2 Begin typing the contact's first and last initials (no space), first or last

name or email address.

3 When the contact name appears, do one of the following. If only the

contact name is displayed, tap the name to display ways to get in touch.

Search the web

You have several options for using Just Type to search the web.

1 Open Card view (see Manage applications in Card view) or the

Launcher (see Open an application in the Launcher).

2 Begin typing the search term or a website address, such as hp.com.

• Tap the name to open the person's contact information.

• Tap a phone number to dial it, an email address to send a

message and so on. Tap to the right of a phone number to send a text message.

• If you have set up a Skype account on your smartphone and the

contact is a Skype contact, tap to call the contact.

• Tap Add Reminder to add a reminder message to the contact (see

Assign a reminder message to a contact).

NOTE If you are using Exchange with a corporate server, you can search your

company's Global Address List (GAL) for a contact: Enter the contact name and then tap Global Address Lookup.

28 Chapter 3 : Just Type

3 Do one of the following. You may need to scroll down to see web

search engines.

• To go to a website: If you entered a website address, tap Go to

website.

• To search the web using your default search engine: Tap the

search engine name. The search engine appears directly beneath any matching contact entries.

• To view suggested search terms from your default search engine

based on the characters you have entered: Tap Suggest to the right of your default search engine name. Tap a suggestion to search on that term. If the characters you entered return no contacts, applications or other items on your smartphone, suggestions are displayed automatically. Tap one to search on it.

• To search the web using a different search engine: Under Launch

& Search, tap a search engine name. If the search engine is for a

specific website, such as Wikipedia, your smartphone searches that site only.

Find information in an application on your smartphone

You can search for email messages, web bookmarks and websites you've visited (browsing history) on your smartphone. You can also search for items in Maps or App Catalog directly from Just Type.

If your search term does not show results for a certain app, you may need to turn on a preference to include that app in a Just Type search (see

Customise Just Type). You can use this preference to include more apps in

Just Type searches.

3 Depending on the app you want to search in, tap one of the

following. You may need to scroll down to see app search results.

1 Open Card view (see Manage applications in Card view) or the

Launcher (see Open an application in the Launcher).

2 Begin typing the information you want to find. Depending on which

app you want to search, this could be the subject of an email, a physical address you want to locate on a map, a bookmark name, the name of an app you want to download or some other term.

Email: Your smartphone displays the number of email messages

whose sender name or subject contains your search term. Tap Email to display the list of matching messages. Tap a message to view it.

Bookmarks & History: Your smartphone displays the number of

websites in your bookmarks list and browsing history list whose name contains your search term. Tap Bookmarks & History to view a list of the websites. Tap an entry to go to the website.

Maps: To view your search term on a map, under Launch & Search,

tap Maps. If you don't have Maps installed on your smartphone, App Catalog opens to the Maps app page.

HP App Catalog: To search App Catalog for apps that match your

search term, under Launch & Search, tap HP App Catalog.

NOTE In addition to Just Type, applications such as Contacts, Email, Memos

and PDF View also offer the ability to search within the app for entries or files. When you're in one of those apps, from the list view, type the file name; a few words from a memo; or a contact name, initials, address or number. See the individual application sections for details. You can also enter a search term in the Help application to search for help content related to the term.

Chapter 3 : Just Type 29

Create a new item such as a message or memo

You can use Just Type to create a new item such as an email message or memo by entering all or part of the item's text. These items are grouped in the Quick Actions section of the search results.

• To create a new task: Tap New Task. A new task opens with the

text you have entered as the task description.

4 To see more available quick actions, tap More.

Open an application

For some Quick Actions, you need to turn on a preference to create that type of item from your search results (see Customise Just Type).

1 Open Card view (see Manage applications in Card view) or the

Launcher (see Open an application in the Launcher).

2 Type all or part of the item text, such as email message text or memo

text.

1 Open Card view (see Manage applications in Card view) or the

Launcher (see Open an application in the Launcher).

2 Begin typing the app name or a related keyword. See Use

application keywords for a list.

3 When the app appears, tap it.

Use application keywords

If you don't know the name of the app you are searching for, you can enter a keyword associated with the app. This table shows the keywords you can use to find an app on your smartphone.

Table 1. Application keywords

3 If needed, scroll down to see the Quick Actions field. Tap New [item

type]. The relevant application opens, displaying your text as part of

a new item. Here are some examples:

• To create a new email message: Tap New Email. A new message

opens with the text you have entered as the message body text.

30 Chapter 3 : Just Type

Application Name Keywords App Catalog Store Backup Settings, Preferences Bluetooth Settings, Preferences, Wireless Calendar Datebook, Meetings, Events Clock Alarm, Time, Watch

Table 1. Application keywords

Application Name Keywords

Repeat a recent search

Contacts Addresses, People Date & Time Clock, Settings, Preferences Device Info Settings, Preferences, Reset Email Mail Location Services Settings, Preferences Memos Notes, Stickies, Notepad Messaging Text, SMS, MMS, IM, Instant Chat Music Songs, Tunes, Audio PDF View Acrobat Phone Dial Photos Pictures Quickoffice Word, Excel, PowerPoint Regional Settings Settings, Preferences Screen & Lock Wallpaper, Security, Desktop, Brightness, Unlock,

Gestures, Settings, Preferences Software Manager Store Sounds &

Ringtones System Updates Settings, Preferences Tasks To Do, Todos, Checklist

Audio, Music, Volume, Vibrate, Silent, Settings,

Preferences

To search for information about a term you recently entered, you don't need to enter the term again.

1 In Card view, tap Just type.

2 Your recent searches are displayed. Tap a search term to repeat the

search.

TIP To clear your recent search history, tap Clear.

Customise Just Type

You can select the types of information that are included in a search. For contacts, you can also turn Global Address Lookup on or off. You can choose which web search options to display in the search results, and add new search engines to the list. You can select the applications that you can launch directly from search results.

1 In Card view or the Launcher, type a few letters to bring up the

search results screen.

2 Scroll to the bottom of the search results screen and tap Preferences.

Videos Movies Web Browser, Blazer, Internet YouTube Videos, Movies

TIP You can also access Just Type preferences by typing some text in Card view

or the Launcher, opening the application menu and tapping Preferences.

3 Select any of the following options:

Default Search Engine: This is the search engine your smartphone

uses to search the web when you enter a search term. To change the search engine, tap the currently displayed engine and then tap the one you want. The list contains two types of search engines: engines

Chapter 3 : Just Type 31

that search the entire web, such as Google, and engines that only search within a specific website, such as Wikipedia.

Applications: If you include applications in your searches, any

matching items in those applications are included in your search results. To add an application to your search results, tap Add

Application Searches and then tap the application name.

Launch & Search: This list displays other web search engines and

applications available for Just Type searches. Search engines are designated by Web—you can make any listed search engine the default search engine. Applications included in your searches are designated by App. To include other search engines or applications in your searches, tap Add More Searches and tap the item you want.

Quick Actions: This displays the types of items you can create from

your search results, such as an email message or a memo. To add a new item type, tap Add Quick Actions and tap the item.

Find More: This option lets you search App Catalog for third-party

applications and services that you can use to perform any of the following Just Type functions: web search, app search or creation of a new item (Quick Action). For example, you can use Find More to download a new web search engine. To use this feature, tap Find

More and then download an app from the list displayed in App

Catalog (see HP webOS App Catalog and Software Manager).

TIP There's another way to add a search engine to Just Type. If you open a web

page and an additional search engine is available, a notification appears alerting you that you can add the search engine. If you add the search engine, it appears as an option in Just Type.

4 (Optional) Within any of the sections in Just Type preferences

(Launch & Search, Quick Actions and so on), you can change the order of the items by tapping and dragging. This changes the order in which the items appear in the Just Type search results.

32 Chapter 3 : Just Type

4 Work with applications

33 Open applications 35 Go up one level in an app (back gesture) 35 Use the menus 37 Enter and save information 41 Close applications 42 Delete applications 42 Manage applications in Card view 44 Manage applications in the Launcher 45 Manage online accounts 47 View and work with notifications 48 Create and work with favourites

Open applications

You can have as many applications open at one time as you like, limited only by the amount of memory available on your smartphone at the time.

Open an application using Just Type

For detailed information on the Just Type feature, see Just Type.

2 Begin typing the name of the application or one of its keywords (see

Use application keywords).

3 When the application icon appears in the search results, tap it.

Open an application in the Launcher

The Launcher displays all your applications. The Launcher includes multiple pages, which you can organise to group apps the way you want (see Reorder Launcher icons and Reorder Launcher pages).

1 If you're in an app, tap the centre of the gesture area to display

Card view.

2 In Card view, tap .

TIP You can also open the Launcher by flicking up twice from the gesture area to

the screen. If you are in Card view, just flick up once to open the Launcher.

1 Open Card view (see Manage applications in Card view) or the

Launcher (see Open an application in the Launcher).

Chapter 4 : Work with applications 33

3 To find the app you want, flick up or down to see all the icons on a

page. To see other pages, swipe right or left on the screen, or tap the arrows in the top left and top right-hand corners of the screen.

1 Page indicator shows that there are pages to the right of the current page. Tap the

arrow to move to the next page.

2 Page name. Tap and hold to change the name.

4 Tap the application icon.

To close the Launcher, do one of the following:

• Tap the centre of the gesture area.

• Make the up gesture: Flick up from the gesture area to the screen.

Open an application in Quick Launch

* Quick Launch

Quick Launch can display no more than five icons. By default it displays, from left to right, Phone, Contacts, Email, Calendar and the Launcher. You can change the order of icons (except the Launcher) in Quick Launch (see

Reorder Quick Launch icons), or swap in whatever applications you like

(see Line up your favourite applications in Quick Launch).

Quick Launch is the bar of five icons that always appears at the bottom of Card view. You can also make a simple gesture to access Quick Launch from inside an app.

You can customise Quick Launch to contain the icons for apps you use most often. To open an application from Quick Launch, just tap the icon.

34 Chapter 4 : Work with applications

NOTE If you have a notification or the dashboard is open (see View and work

with notifications), you need to dismiss the open item to access Quick Launch.

When you're in an app, make the following gesture to display Quick Launch and open one of its applications.

1 Drag up slowly from the gesture area to the screen.

NOTE Don't confuse this "drag up" with the up gesture, which is a quick flick

up from the gesture area to the screen.

2 Move your finger to the application icon. When you see the app

name appear, lift your finger. The application opens.

Use the menus

Go up one level in an app (back gesture)

The back gesture takes you up one level from a detailed level to a more general view of the application you're working in. For example, when you finish reading an email message, make the back gesture to close the message and return to your list of messages. Or when you finish writing a memo, make the back gesture to close and save the memo and return to the display of all your memos. When you make the back gesture in an application and that's the only screen of that app that's open, you minimise the app and go back to Card view.

To make the back gesture, swipe right to left anywhere in the gesture area.

Most applications have an application menu hidden in the top left-hand corner, which provides access to additional features. There is also a connection menu hidden in the top right-hand corner, which provides access to wireless services.

Some applications have additional menus. For example, in Photos, tap an open picture and tap to display a menu of tasks you can do with the picture (see Photos). To get the most out of your smartphone, it's a good idea to familiarise yourself with the additional features available through the menus in various applications.

Open the application menu

The application menu contains items for the application you are working in, such as Cut and Copy, Preferences, Help and other application-specific menu items. Help is available on the application menu of every application.

Chapter 4 : Work with applications 35

1 In an app, do one of the following:

• Drag down from the top left-hand corner of the smartphone (above

the screen) onto the screen.

3 To close the menu without selecting an item, repeat one of the

options in step 1.

If an application menu item is followed by this symbol plus a letter, it means a keyboard shortcut is available for that menu item. To use a keyboard shortcut, press and hold the gesture area and press the letter key of the shortcut. For examples of using keyboard shortcuts, see Cut,

copy and paste information.

• Tap the application name in the top left-hand corner of the screen.

2 Tap a menu item to open it. If a menu item displays a right-pointing

arrow , tap the item to display the submenu for that item—for example, tap the Edit menu item to open a submenu containing Cut, Copy and Paste items. If you see a downward-pointing arrow at the bottom of the menu, scroll down to see additional menu items.

DID YOU KNOW? Pressing and holding the gesture area is sometimes called a

"meta-tap".

Open the connection menu

The connection menu lets you manage wireless services—the phone, Bluetooth

1 Do one of the following:

wireless technology, Wi-Fi and VPN.

DID YOU KNOW? The connection menu also displays the current day and date

and the battery charge level.

• Drag down from the top right-hand corner of the smartphone

(above the screen) onto the screen.

1 Application menu 2 Tap to open the sub-menu 3 Scroll to see more items

36 Chapter 4 : Work with applications

• Tap the top right-hand corner of the screen.

2 Tap a menu item to turn that wireless feature on or to display a list of

menu items for that feature (see Turn wireless services off (aeroplane

mode)). If you see a downward-pointing arrow at the bottom of

the menu, scroll down to see additional menu items.

3 To close the menu without selecting an item, repeat one of the

options in step 1.

Enter and save information

Enter upper-case letters

By default, the first letter of each sentence or field is capitalised and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:

• Press Shift and press the letter key. The Shift symbol appears.

You don't need to hold down Shift while you press the letter key.

• Turn on Caps Lock: Press Shift twice. The Caps Lock symbol

appears.

• Turn off Caps Lock: Press Shift .

Use the keyboard

1 Option: Press to enter numbers, punctuation and symbols that appear above the letters

on the keys (see Enter alternative keyboard characters) or to move the cursor (see Text

selection gestures).

2 Shift: See Enter upper-case letters and Text selection gestures. 3 Space 4 Backspace 5 Enter: Press to enter a line return (for example, in a memo or in an email message you

are composing) or to accept information you have entered in a field (see Enter

information in a field).

6 Sym: See Enter characters from the symbols table.

Enter alternative keyboard characters

Numbers, punctuation and symbols appear above the letters on the keys. To enter these characters, do one of the following:

• Press Option and press the key for the character. The alternative

character symbol appears. You don't need to hold down Option while pressing the second key.

• Enter a series of alternative characters: Press Option twice to turn on

Option Lock. The Option Lock symbol appears.

• Turn off Option Lock: Press Option .

Enter passwords

You can see each character of a password only as you enter it, so be careful. Make sure Caps Lock and Option Lock are off unless you need them. For information on how to enter characters, see Enter upper-case

letters and Enter alternative keyboard characters.

Enter characters from the symbols table

You can enter symbols and accented characters that don't appear on the keys by using the symbols table. See Symbols and accented characters for a list of the available symbols and accented characters.

Chapter 4 : Work with applications 37

1 Press Sym to display the symbols table.

Table 1. Symbols and accented characters

2 Narrow the list by pressing the key that corresponds to the character

you want. For example, to enter an é, press e.

TIP The symbols and accented characters are grouped according to their

similarity to the corresponding key. In some cases, the symbol is related to the alternative character on the key, not the letter. For example, to type a € or other currency symbol, press Sym + h. Why? Because the alternative character on the H key is $.

3 Scroll to find the character you want.

4 Tap the character to insert it.

Symbols and accented characters

Table 1. Symbols and accented characters

Press Sym and press…

a or A á à ä â ã å æ Á À Ä Â Ã Å Æ ª ~ \ ` • ÷ ^ [ ] { } < >

b or B ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |

to select…

« » Ø μ |

Press Sym

to select…

and press… o or O ó ò ö ô œ õ ø Ó Ò Ö Ô Œ Õ Ø º “ ” „ < > « » p or P ¶ ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ | q or Q \ ~ | r or R ® ² s or S ß š Š ~ \ ` • ÷ ^ [ ] { } < > « » Ø | t or T ™ ³ ¾ u or U ú ù ü û Ú Ù Ü Û [ ] { } < > « » v or V ^ w or W ÷ ^ ± x or X x ¤ y or Y ÿ ý Ÿ Ý ¥ [ ] { } < > « » zž Ž • , or _ ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ | . … ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ | @° • Ø

c or C © ç Ç ¢ d or D † ‡ e or E é è ë ê ē É È Ë Ê € ¹ ¼ ½ h or H ¢ € £ ¥ ƒ i or I í ì ï î Í Ì Ï Î ÷ ‰ j or J ¡ k or K :-) :-( ;-) l or L ` ‘ ’ ‚ " m or M μ :-) :-( ;-) n or N ñ Ñ ¿

38 Chapter 4 : Work with applications

Enter information in a field

You can enter information in a field by typing or by pasting previously copied information (see Cut, copy and paste information). The Text Assist feature works with all text fields (see Work with the Text Assist feature).

To accept the information you entered, do one of the following:

• Tap outside the field.

• Press Enter . If a screen contains multiple fields, pressing Enter

accepts the information you have just entered and moves the cursor to the next field.

• When you have finished entering information on the screen containing

the field, make the back gesture to accept the information and back out of the screen (see Go up one level in an app (back gesture)).

Work with the Text Assist feature

Text Assist works on any screen in which you can enter text, including email, text/multimedia and instant messages; memos; contact and calendar entry screens and more. Text Assist includes auto-correction, auto-capitalisation and shortcuts.

NOTE If a Text Assist feature does not seem to be working, make sure that

feature is turned on (see Customise Text Assist settings).

• If Text Assist recognises a common misspelling, it auto-corrects the

word. A sound is played and the word appears with a grey underline to indicate it has been corrected. If the ringer switch is turned off, the smartphone vibrates instead of playing a sound.

• If auto-correction doesn't recognise a spelling, it highlights the word

with an orange underline. Tap the word to display a list of close matches and then tap the correct word. If the word is spelled correctly as you typed it, tap the word and then tap + to add the word to the auto-correction dictionary. A notification appears to indicate that the word has been added to the dictionary.

• Auto-correction inserts punctuation such as apostrophes in contractions.

So you can quickly type dont, and it appears correctly as don't.

• The auto-capitalisation feature automatically capitalises the first word of

a sentence and other letters that would commonly be capitalised, such as the letter i by itself.

• The shortcut feature recognises and expands common shorthand

expressions, such as replacing u with you or r with are.

• To cancel an auto-correction, auto-capitalisation or shortcut expansion,

press Backspace . To cancel auto-correction of a misspelt word, you can also tap the word and tap the original spelling.

Customise Text Assist settings

You can customise individual Text Assist features: auto-correction, auto-capitalisation and shortcuts. To customise the user dictionary, see

Add your own words and shortcuts.

1 Open Text Assist .

2 Do any of the following:

• To turn auto-capitalisation, shortcuts or auto-correction on or off:

Tap Off or On for that entry.

• To change whether a tone plays, the smartphone vibrates or

neither happens when an auto-correction takes place: Tap Alert and then tap System Sound, Vibrate or Mute. The Alert option is available only if auto-correction is turned on.

Add your own words and shortcuts

TIP Suppose the language on your smartphone is English and you need to write

an email in French. To prevent Text Assist from trying to correct everything you enter, temporarily turn off auto-correction (see Customise Text Assist settings).

1 Open Text Assist .

2 Tap Edit User Dictionary.

Chapter 4 : Work with applications 39

3 To edit the auto-correction dictionary, tap Learned Words and do

any of the following:

• To add a word: Tap , enter the new word and then tap Add.

• To change the spelling of a word: Tap the word and then type the

correction to the word. Tap Done.

• To delete a word: Throw the word off the side of the screen. Tap

Delete to confirm.

4 To edit the shortcuts list, tap Shortcuts and do any of the following:

• To add a shortcut: Tap , enter the new shortcut and replacement

text and then tap Add.

• To change a shortcut and/or its replacement text: Tap the shortcut

you want to change. Tap the Shortcut field or the Replace With field and then enter the new shortcut or replacement text. Tap

Done.

• To delete a shortcut: Throw the shortcut off the side of the screen.

Tap Delete to confirm.

Cut, copy and paste information

You can also use keyboard shortcuts to cut, copy and paste. After selecting the text or inserting the cursor, press and hold the gesture area; the lit bar begins to pulse and glow more brightly. Then press X (cut), C (copy), V (paste) or A (select all, in the apps that support this feature). A notification appears indicating that the text has been successfully cut, copied or selected.

Use the Copy All or Select All feature

Some applications offer a Copy All menu option. For example, in Messaging, you can start or open a conversation, open the application

menu and tap Edit > Copy All. This saves the entire conversation as plain

text, which you can paste in a memo, email message and so on.

Other apps offer a Select All menu option. For example, in Memos, you can open a memo, open the application menu and tap Edit > Select All. This highlights the full memo text, which you can cut or copy.

Some apps, such as Contacts and Email, offer both the Copy All and Select All features to perform different text selection tasks. See the app sections in this guide for details.

You can copy any selectable text, and you can cut any selectable text that you entered, for example, in a memo or an email. This includes text you can select by dragging the cursor and paragraphs you can select by tapping them (see Text selection gestures).

1 Select the text you want to cut or copy (see Text selection gestures).

2 Open the application menu and tap Edit > Cut or Copy.

3 Open the app and insert the cursor where you want to paste the text

(see Text selection gestures).

4 Open the application menu and tap Edit > Paste.

40 Chapter 4 : Work with applications

Select items in a list

Lists enable you to select from a range of options. Lists are different from menus (see Use the menus), which give you access to additional features.

Lists are hidden until you tap the currently displayed option for that list.

1 Tap the currently displayed option to open the list. For example,

when creating a new event in Calendar, tap 15 minutes before to display the list of reminder options.

Save information

Your information is saved automatically as you enter it.

• If you make the back gesture to close a screen (see Go up one level in

an app (back gesture)), any new or changed info is saved.

• Your info is also saved if you minimise an app to a card in Card view

and throw the card off the top of the screen to close the app.

• On screens with a Done button, when you tap Done or make the back

gesture, any new or changed info is saved.

Close applications

• In Card view (see Manage applications in Card view), throw the card

off the top of the screen. To close a card stack (see Work with stacked

cards), you must close each card individually.

2 Tap the list item you want.

Chapter 4 : Work with applications 41

Delete applications

You can delete applications that you installed on your smartphone.

1 Open the Launcher (see Open an application in the Launcher).

2 Scroll to the page containing the app you want to delete.

3 While pressing and holding Option , tap the app icon.

4 Tap Delete.

TIP You can also delete an application you installed by opening the Launcher,

opening the application menu and tapping List Apps. On the list of applications, tap and hold an app name or throw the app off the side of the screen and then tap Delete.

1 Just Type field 2 Wallpaper 3 Quick Launch

Manage applications in Card view

Card view displays open applications as small cards so that you can easily scroll through them and drag them to change their order.

When you have no open applications, your smartphone displays Card view automatically. When no cards are open, Card view shows only the Just Type field (see ), your wallpaper (see Change your wallpaper) and Quick Launch (see Open an application in Quick Launch).

42 Chapter 4 : Work with applications

When an application fills the screen and you want to go to Card view, do one of the following:

• Tap the centre of the gesture area.

• Make the up gesture: Flick up from the gesture area to the screen.

Work with stacked cards

If you are working in an application and perform an action that opens a new screen or launches a second application—for example, composing a new email from your Inbox or dialling a phone number from Contacts

(which opens the Phone app)—your smartphone treats the app screens as a group. If you minimise one of the screens, that screen and all screens associated with it appear as a set of stacked cards in Card view.

You can also manually stack and unstack cards.

Move among cards and stacks

1 In Card view (see Manage applications in Card view), swipe left or

right on the screen to see other cards and stacks.

Change card order or unstack cards

1 In Card view (see Manage applications in Card view), tap and hold

the card you want to move. This can be a single card or a card within a stack.

2 After the card becomes transparent, drag it to another position. You

can drag a stacked card to another position within the stack, or drag it out of the stack to unstack it.

2 Tap a card to maximise the application.

TIP You can also maximise the centre card in Card view by tapping the centre of

the gesture area, or by flicking down from the screen to the gesture area.

TIP You can set a preference to move among open apps without first going to

Card view (see Turn advanced gestures on/off).

Stack cards

1 In Card view (see Manage applications in Card view), tap and hold

a card.

2 After the card becomes transparent, drag the card on top of another

card. Release when the cards are positioned to be stacked.

Line up your favourite applications in Quick Launch

Quick Launch is a convenient line-up of your favourite apps. When you swap an app icon into Quick Launch, you don't remove it from the Launcher; you have access to the icon in two places.

Chapter 4 : Work with applications 43

1 Open the Launcher (see Open an application in the Launcher).

2 Scroll to the page containing the app icon you want to move into

Quick Launch.

3 Tap and hold the icon, and wait for the visual cue that the icon is

ready to be dragged. The Launcher pages become a series of cards. Quick Launch appears at the bottom of the screen.

4 Drag the icon on top of the Quick Launch icon you want to replace.

The current Quick Launch icon disappears, and the new one takes its place. The icon that disappeared from Quick Launch is still available in the Launcher.

NOTE If Quick Launch contains fewer than five icons, you can drag the app

icon from the Launcher between two Quick Launch icons to drop it into the blank space. If you simply want to remove an icon from Quick Launch without replacing it, go to Card view, tap and hold a Quick Launch icon and drag it off the bar. The only one you can't remove is the Launcher icon.

Reorder Quick Launch icons

You can change the position of any Quick Launch icon except the Launcher icon.

1 In Card view (see Manage applications in Card view), tap and hold

a Quick Launch icon.

2 Wait for a visual cue and then drag the icon to another location on

the Quick Launch bar.

Manage applications in the Launcher

Reorder Launcher icons

1 In the Launcher (see Open an application in the Launcher), tap and

hold an icon and wait for the visual cue that the icon is ready to be dragged. The Launcher pages become a series of cards.

2 Drag the icon to a new location on any page.

44 Chapter 4 : Work with applications

TIP You can add your closest contacts and favourite websites to the Launcher

(see Add a contact entry to the Launcher and Add a web page to the Launcher) and then organise your Launcher icons and pages to create a page of contacts and a page of websites.

3 Tap and hold the current name.

4 When the current name is highlighted, enter a new name.

5 Tap outside the field or press Enter to accept the new name.

Add a Launcher page

1 Open the Launcher (see Open an application in the Launcher).

2 Open the application menu and tap Add Launcher Page. The page

appears to the right of the page that was displayed when you opened the menu.

3 Enter a new name for the page.

4 Tap outside the field or press Enter to accept the new name.

Reorder Launcher pages

1 Open the Launcher (see Open an application in the Launcher).

2 Open the application menu and tap Reorder Launcher Page. This

reduces the Launcher pages to a series of cards.

3 Scroll to the page you want to move.

4 Tap and hold the page.

5 Drag the page to its new location and release.

Delete a Launcher page

Before you delete a Launcher page, you must move all the icons to another page, as described here. You can't delete a page displaying any icons.

1 Open the Launcher (see Open an application in the Launcher).

2 Scroll to the page you want to delete.

3 Move the icons that appear to another Launcher page (see Reorder

Launcher icons), or delete the icons for applications you installed

(see Delete applications).

4 Tap in the centre of the empty page.

Manage online accounts

You can set up online accounts in the Accounts application or in individual applications on your smartphone. The online account must already be set up on the web or server before you can add it to your smartphone.

6 (Optional) Repeat steps 3–5 to move other Launcher pages.

Rename a Launcher page

1 Open the Launcher (see Open an application in the Launcher).

2 Scroll to the page you want to rename.

Chapter 4 : Work with applications 45

KEY TERM Online account An online account is a web- or server-based

location, such as Google, Yahoo! or Exchange, where you keep contacts and/ or calendar information. These accounts often have an email component as well. Such web- or server-based accounts are sometimes talked about as being “in the cloud”.

The HP Synergy feature works in the background to get data from an online account onto your smartphone. After you set up one of these accounts on your smartphone, you can access the data from that online account. For some kinds of accounts, you can also add and change data on your smartphone, which is then synchronised to the online account in the cloud.

NOTE If you are setting up your smartphone for the first time and downloading

a large number of contacts or calendar events from an online account to your smartphone, you may not see all your data on your smartphone right away. Some online account providers such as Google set limits on the amount of data that a user can import in a given time frame. Also, if you have many years' worth of data or thousands of entries in an online account, you may want to review the data and reduce the number of entries before setting up the account on your smartphone. Filling your smartphone memory with a large number of account entries can affect performance.

Whether you decide to set up your online accounts in the Accounts app or from within an individual app, the process is the same. You can specify which apps should get data from the online account. For example, you can choose to set up your Google account so that your smartphone displays your Google contacts, Google Talk instant messages and Gmail messages, but not your Google calendar events.

• To set up an online account in the Accounts app: See Use the Accounts

application to set up an online account for details.

• To set up within an individual app: The first time you open Email,

Contacts, Calendar or Messaging, you are given the option to enter settings for one or more online accounts. See Set up email, Use

Contacts for the first time, Use Calendar for the first time or Set up an instant messaging (IM) account.

You can add more accounts at any time using the Accounts app or the preferences in any of the applications mentioned above. See Set email

preferences, Customise Contacts, Customise Calendar or Set up an instant messaging (IM) account.

You can also set up your smartphone to post photos to online accounts such as Facebook or Photobucket. See Set up an online pictures account

on your smartphone.

Use the Accounts application to set up an online account

1 Open Accounts .

2 Tap Add Account.

3 Do one of the following:

• To add one of the listed accounts: Tap the account name.

• To search for other accounts: Tap Find More. This displays a list of

available online accounts. Tap the account you want to download and install it.

4 Enter your username and password and tap Sign in.

5 Depending on the account, you may be presented with options for

which apps should download data from that account. For each app, tap On or Off and then tap Create.

See Online accounts available for webOS phones for the current list of default online accounts that synchronise your info and those that do a one-way transfer of info either from the web to your smartphone or from your smartphone to the web.

46 Chapter 4 : Work with applications

Use the Accounts application to edit or delete an online account

If you change the username, email address or password you use with an online account, you need to enter the new information in the account settings on your smartphone. You can do that from within one of the applications associated with that account, or from the Accounts app.

1 Open Accounts .

IMPORTANT If you delete an account from your smartphone using the Accounts

app, all data is removed from all apps on your smartphone associated with the account. The account itself still exists online. For example, if you delete an Exchange account using the Accounts app, all your Exchange data is removed from Email, Contacts, Calendar and Tasks. If you want to delete data only from one app served by the account—for example, you want to delete the calendar events but keep the contacts—simply turn that app off for that account.

2 Tap the account name.

3 Do one of the following:

• To change the account display name: Under Account Name, tap

the current name to highlight it and enter the new name.

• To change which applications are associated with the account: For

each app listed, tap On or Off.

• To edit the account information: Tap Change login settings, enter

the new username and password and tap Sign In.

• To delete the account: Tap Remove account. Tap Remove Account

again to confirm.

View and work with notifications

Notifications show up at the bottom of the screen to notify you of new voicemail and messages, upcoming appointments, missed calls, application updates and more. Some notifications also display app controls, such as music playback controls, when you are not in the app itself.

There are several kinds of notifications.

Banner alert: This is a notification that appears in a small strip at the

bottom of the screen. Some banner alerts appear as confirmation of an action—for example, to confirm that text was selected or copied. Others notify you of an item you can act on—for example, a missed call or an incoming text message. For these alerts, if you do not tap the alert after a few seconds, it becomes an icon in the bottom right-hand corner of the screen. Tap the bottom of the screen to display the alerts as dashboard items.

Dashboard item: The dashboard provides an expanded view of all

notifications you can act on. For example, you can tap a voicemail dashboard item to check your voicemail, or a calendar dashboard item to open your calendar.

Chapter 4 : Work with applications 47

If the dashboard item has a number next to it, the number indicates how many items are included in the notification—how many voicemail or email messages you have and so on.

NOTE By default, if a banner alert or pop-up notification arrives when the

screen is off, the gesture area light pulses. You can turn this feature off (see Get

notifications when the screen is locked or off).

App controls: If you are listening to songs in Music and leave the app, the

music playback controls remain displayed at the bottom of the screen. This lets you continue to manage music playback without having to go back into the app.

Some dashboard items enable you to perform multiple actions. For example:

• On a calendar dashboard item, tap the calendar icon to open

Calendar in Day view with the event displayed or tap the event name to open the event details screen.

• For a missed call, tap the icon to open your call history, or tap the

missed call item to call back the number.

• If an item's icon displays a number, tap the icon to open the associated

app to the list view (such as an Email inbox) or tap the item itself to open that individual item (such as an email message).

To delete a dashboard item, throw it off the side of the screen.

Pop-up notification: This is a larger notification that you can act on right

away. Examples of pop-up notifications are incoming call notifications, calendar appointment notifications and alarms.

Create and work with favourites

You can quickly reach your closest contacts by phone, email or text/ multimedia message by designating them as favourites. Creating a favourite from a contact lets you view and touch base with that contact in just a few taps.

You can create and manage favourites in Contacts (see Create a

favourite) and in Phone (see Work with favourites).

You can view favourites in the following apps.

Phone: See all your favourites by tapping on the dial pad. In your

call history list, calls to and from favourites are noted by a star. If you enter a contact name to call a contact, matching favourites appear at the top of the search results list and are noted by a star. If your wireless service provider supports visual voicemail, visual voicemail messages from favourites are noted by a star as well (see Use visual voicemail).

Contacts: See all your favourites by tapping Favourites on the contacts list

screen. On your complete contacts list, favourites are noted by a star.

48 Chapter 4 : Work with applications

Just Type: When you enter a search term, matching favourites appear at

the top of the contacts search results and are noted by a star.

Email and Messaging: When you begin typing a contact name to address

a message, matching favourites appear grouped at the top of the search results list and are noted by a star.

5 Copy files and sync your personal data

49 Copy files between your smartphone and your computer 50 Overview: Get your personal data onto your smartphone 56 Transfer data from an old phone 53 Export data from a desktop organiser on your computer 53 Get data from an online account in the cloud 54 Sync your desktop organiser and your smartphone

Copy files between your smartphone and

IMPORTANT All files that you store on the USB drive of your smartphone are

not backed up to your HP webOS Account, and they cannot sync to any of your online accounts. So be sure to keep a copy of all such files somewhere besides your smartphone just in case you lose your smartphone or you must do a full erase of the info on your smartphone. For example, from time to time, you may want to back up photos and videos you have recorded on your smartphone by copying them to a computer. Or, if Amazon MP3 is available, you may have purchased MP3 music on your smartphone and wish to enjoy it on another playback device. Your photos and videos taken using your smartphone are stored in the DCIM folder of your smartphone’s USB drive. Downloaded music files are stored in the AmazonMP3 folder.

your computer

Copy files and folders using USB Drive mode

You can copy any type of file from a computer to your smartphone, and from your smartphone to your computer, by putting your smartphone in USB Drive mode. In this mode, your smartphone appears as a removable hard drive to your desktop computer. For computer system requirements for using USB Drive mode, go to hpwebos.com/webos-usbmode-en.

After you copy a file to your smartphone, you can open the file if your smartphone has an application that supports the file type. You can open many file formats for photos, videos and music; Microsoft Office files; and PDF files. You can also copy ringtones that you download from your computer's web browser.

YOU BEGIN Before you copy files from your computer, make sure

BEFORE

you have enough storage space on your smartphone to fit the files. Open

Device Info and look at the Available field under Phone.

When your smartphone is in USB Drive mode, incoming calls go to voicemail; you can’t make calls or use any other application until you complete step 5 below.

To copy files and folders:

1 Connect your smartphone to your computer using the USB cable.

2 On your smartphone, tap USB Drive. On your computer, your

smartphone appears as a removable drive.

3 On a Windows computer, if the Found New Hardware wizard

opens, click Cancel to close the wizard.

Chapter 5 : Copy files and sync your personal data 49

4 Open My Computer (Windows XP), Computer (Windows Vista/

Windows 7) or the Finder (Mac), double-click the drive representing your smartphone and drag and drop files to your smartphone. The drive displays folders that you can use to organise the files you copy. You can also create your own folders.

NOTE If you copy ringtones to your smartphone, make sure you place them in

the ringtones folder on your smartphone's USB drive. Photos and videos taken on the smartphone are in DCIM > 100Palm.

5 End the connection safely. If you do not eject your smartphone

safely, it resets, and may experience data loss, when you disconnect the USB cable:

• On a Windows computer, right-click the drive representing your

smartphone and click Eject.

• On a Mac computer, from your desktop, drag the drive

representing your smartphone to the Trash. Trash changes to Eject.

6 Disconnect the USB cable from the computer when the USB drive

screen is no longer displayed on your smartphone.

5 End the connection safely. If you do not eject your smartphone

safely, it resets, and may experience data loss, when you disconnect the USB cable:

• On a Windows computer, right-click the drive representing your

smartphone and click Eject.

• On a Mac computer, from your desktop, drag the drive

representing your smartphone to the Trash. Trash changes to Eject.

6 Disconnect the USB cable from the computer and the smartphone

when the USB drive screen is no longer displayed on your smartphone.

Copy music, photos and videos using third-party software

Besides using USB Drive mode to copy your photos, videos and DRM-free music between your computer and your smartphone, you may also be able to use solutions available from third-party software developers (sold separately) that facilitate the transfer of media files to your smartphone. For more information about the availability of third-party solutions, open the browser on your computer and go to hpwebos.com/sync-solutions.

Delete files and folders using USB Drive mode

When your smartphone is in USB Drive mode, you can’t make or receive calls or use other wireless features such as email or the web.

1 Connect your smartphone to your computer using the USB cable.

2 On your smartphone, tap USB Drive. On your computer, your

smartphone appears as a removable drive.

3 On a Windows computer, if the Found New Hardware wizard

opens, click Cancel to close the wizard.

4 Open My Computer (Windows XP), Computer (Windows Vista/

Windows 7) or Finder (Mac), double-click the drive representing your smartphone and delete the files or folders.

50 Chapter 5 : Copy files and sync your personal data

KEY TERM DRM-free: Describes a file that is not protected by Digital Rights

Management. DRM-free files can be copied as many times as you like and can be played on your HP Pre

Overview: Get your personal data onto your smartphone

Your personal data consists of the following:

• Your contact list (names, phone numbers, street and email addresses)

• Your calendar events

• Your tasks (to-do list)

• Your memos/notes

On your computer, you typically store such personal data in organiser software like Microsoft Outlook, Palm Desktop by ACCESS or the Mac's iCal and Address Book software.

It's also likely that you store some personal data in accounts that you have created on the web. These are called online accounts. Sometimes you'll hear that data stored in online accounts is stored "in the cloud." That's just another way to say that your data is stored on a server that you access through the Internet. For example, if you have a Google/Gmail or a Yahoo! account, you have a contact list stored in the cloud. You may even use the calendars in these accounts to keep track of your schedule, so you may also have calendar events stored in the cloud.

On your smartphone only: Store and create contact and calendar data in

your HP webOS Account. It's backed up to your HP webOS Account in the cloud. You cannot create, change or look at your HP webOS Account data except on your smartphone.

NOTE Data that you store in your HP webOS Account cannot be accessed

anywhere but on your smartphone. HP webOS Account data is backed up daily. No one, not even you, can see that data.

For further information about getting personal data onto your smartphone, see hpwebos.com/migrate-webOS.

Finally, you may have important phone numbers stored only on an old

phone. You no longer use that phone now that you have an HP Pre

, but

you want those numbers on your new smartphone.

You want to be able to access all this data on your smartphone. This section explains how you can do that. The actual how-to part of getting your personal data on your smartphone is pretty simple. But before you take that step, we recommend that you spend some time thinking about where you want your personal data to be stored and how you want to access it.

On your smartphone and in the cloud: You can set up a sync relationship

between your smartphone and an online account in the cloud. This enables you to create and change data in one place—on your smartphone or in the online account—and have it show up in both places.

On your smartphone and on your computer: You can set up a sync

relationship between your smartphone and selected desktop organisers. Different kinds of sync relationships are possible using third-party solutions. This enables you to create and change data in one place—on your smartphone or in the desktop organiser—and have it show up in both places.

What do we recommend? We recommend that you set up a Google

account and move your contacts and calendar data to the cloud. That way, you can access, create and change your data both on your smartphone and in your Google online account. The remaining personal data that you create on your smartphone—tasks and memos—are automatically backed up as part of your HP webOS Account.

Use the following table to review your options. Then click the link to learn how to complete the solution you choose for your personal data.

These solutions are not mutually exclusive. Do what works best for you. You could potentially use all these solutions. You could, for example, sync several online accounts, including an Exchange account; sync data with a desktop organiser using a third-party solution; and store and create new data in your HP webOS Account.

Chapter 5 : Copy files and sync your personal data 51

Table 1. Data transfer and synchronisation solutions for HP webOS smartphones

My personal data is here I want to access data here Do this Learn how here Online account (Google, Yahoo!,

Facebook and so on)

My smartphone and my online account

Corporate Exchange account My smartphone and Outlook/other

corporate email app on my computer

Desktop organiser software—and I want to stop using it

Desktop organiser software—and I want to keep using it

My smartphone and maybe elsewhere

My smartphone and my desktop organiser

An old phone My smartphone and maybe

elsewhere

Nowhere—I just want personal data

My smartphone Create new contacts and new

on my smartphone

Set up the online account on your smartphone

Set up an online account for Exchange on your smartphone

Export your personal data from the desktop organiser and add it to an account on your smartphone, either an online account (accessible in the cloud) or your HP webOS Account (accessible only on your smartphone)

Set up a sync relationship between the smartphone and your desktop organiser using a third-party solution

Work with your wireless service provider to transfer data from the old phone to an account on your new smartphone, either an online account (accessible in the cloud) or your HP webOS Account (accessible only on your smartphone)

calendar events in your HP webOS Account

See Manage online accounts

See Export data from a desktop

organiser on your computer

See Sync your desktop organiser and

your smartphone

See Transfer data from an old phone

See Backup

52 Chapter 5 : Copy files and sync your personal data

Get data from an online account in the cloud

If you are already using Google, Facebook, Yahoo! and/or Exchange to manage your calendar and contacts, then all you need to do to sync data to your smartphone is set up one or more of these accounts on your smartphone. The data syncs automatically. See Manage online accounts for information on how to create an online account on your smartphone.

Table 2. Online account sync table

Set up your HP Pre to sync with...

Google Contacts and calendar events

To sync this data...

Export data from a desktop organiser on your computer

BEFORE YOU BEGIN If you want the data from your desktop organiser to be

transferred to an online account, make sure you set up that account on the web and on your smartphone first.

• On your computer, create an account on the Google website (go to

gmail.com) or in Exchange (speak to an IT person at your company).

• Set up the same account on your smartphone (see Manage online

accounts).

Otherwise, your data must be transferred to your HP webOS Account (see

What is an HP webOS Account?).

1 On your computer, go to hpwebos.com/migrate-webOS.

2 Click the link for transferring Contacts/Calendar data from a

desktop organiser.

Exchange Contacts, calendar events and tasks Yahoo! Contacts and calendar events Facebook Contacts and calendar events

NOTE Changes you make in your Yahoo! or Facebook account on the web

show up on your smartphone. There's nothing you have to do. You cannot, however, change Yahoo! or Facebook contacts and calendar events on your smartphone.

3 Read the instructions and follow the links to download the Data

Transfer Assistant.

NOTE If you are setting up your smartphone for the first time and downloading

Chapter 5 : Copy files and sync your personal data 53

About the Data Transfer Assistant (DTA)

The DTA enables you to do a one-time, one-way export of data from selected desktop apps to your HP Pre with your smartphone. After the data is on your smartphone, you can select the account you want to import the data to.

IMPORTANT The DTA is not synchronisation software. It is meant to be used

once per desktop app to export your info from the desktop app to an account on your smartphone.

These are the desktop apps that the DTA works with and the data that the DTA transfers to your smartphone:

Table 3. DTA: application data transferred

through the USB cable included

• The DTA is compatible with Palm Desktop versions 4.14e, 4.2, 6.2 and

6.22. If your version of Palm Desktop is not one of these, you can download version 6.2 for free from hpwebos.com/desktop. Install it, sync with your old Palm device and then use the DTA to transfer your data.

• If you use Palm Desktop on the Mac, you can export your contacts,

calendar events and To do items into Address Book and iCal. Then use the DTA to transfer your data. For more information, go to

hpwebos.com/migrate-webOS.

NOTE You cannot use the DTA to transfer Calendar and Contacts to a Yahoo!

account. Instead, you must use the upload tool provided by Yahoo!. Data is transferred from your computer to Yahoo.com, and then from Yahoo.com to the smartphone. Data is not transferred from the smartphone to Yahoo!. For more information, go to hpwebos.com/migrate-webOS.

Operating System

Windows XP or Vista

Windows 7

Desktop application

Outlook 2003, 2007 or 2010

Palm

Contacts Calendar Tasks/

To dos

Memos/ Notes

√√ √√

Desktop

Mac OS

10.5

Address Book

√

iCal √√

Note the following:

• If you use a desktop organiser that is not listed in the table, go to

hpwebos.com/migrate-webOS and click the link for transferring

Contacts/Calendar data from "somewhere else".

• Depending on the amount of data you are transferring, it can take up to

an hour to complete the transfer of your data.

• Do not use the DTA to transfer data from a copy of Outlook that is

associated with Exchange ActiveSync, which wirelessly syncs data between your smartphone and an Exchange server (see Manage online

accounts).

Sync your desktop organiser and your smartphone

If you want to continue using a desktop organiser to store your contacts, calendar events and tasks—iCal and Address Book on the Mac, or desktop Outlook two choices:

• Sync directly with your desktop organiser, avoiding the web completely.

• Sync your desktop organiser with Google on the web and then sync

Google with your smartphone.

Both choices require you to use a third-party solution (sold separately). Go to hpwebos.com/sync-solutions to see if there are third-party solutions available for your smartphone. If there are no solutions available for your smartphone, check with the developers of existing sync software for other webOS devices to see if they are developing a solution for your smartphone.

or Palm Desktop by ACCESS on Windows—you have

54 Chapter 5 : Copy files and sync your personal data

Sync directly with your desktop organiser

If you prefer to sync your HP Pre3 directly to your computer without going through the web, using Wi-Fi, Bluetooth technology or your smartphone’s USB cable, you may be able to download a third-party application (sold separately) that enables synchronisation of your smartphone directly to your desktop.

Sync your desktop organiser to Google and Google to your smartphone

You may be able to download and install a third-party application (sold separately) that can sync your desktop app to Google. Your desktop app syncs with your Google account and your smartphone also syncs with Google.

1 Go to hpwebos.com/sync-solutions to see if there are third-party

applications that enable you to sync your smartphone with your computer.

2 Follow the instructions given by the third-party vendor to install the

app on your computer.

NOTE You may also have to install another part of the application on your

smartphone. Follow the instructions of the third-party vendor.

1 On your computer, set up an account on the Google website if you

don't already have one (go to gmail.com).

2 Set up your Google account on your smartphone. See Manage

online accounts.

3 Install a third-party application on your computer that enables you to

sync with Google. Go to hpwebos.com/sync-solutions to see if there are third-party sync solutions available for your device.

4 Follow the instructions given by the third-party vendor to sync the

data in your desktop app with Google. The next time Google syncs with your smartphone, your data appears on your smartphone.

Chapter 5 : Copy files and sync your personal data 55

Transfer data from an old phone

BEFORE YOU BEGIN If you want the data from your old phone to be

transferred to an online account, make sure you set up that account on the web and on your smartphone first.

• On your computer, create an account on the Google website (go to

gmail.com) or in Exchange (speak to an IT person at your company).

• Set up the same account on your smartphone (see Manage online

accounts).

Otherwise, your data must be transferred to your HP webOS Account (see

What is an HP webOS Account?).

• Go to one of your wireless service provider's shops and ask a

support agent for help in transferring data from your old smartphone. When you're ready to transfer data from your old smartphone, make sure you tell the agent which account to transfer the data to.

56 Chapter 5 : Copy files and sync your personal data

6 Phone

57 Make calls 61 Re c e iv e c a l ls 62 Use voicemail 64 What can I do during a call? 67 What's my number? 67 View your call history 68 Work with favourites 69 Save a phone number to Contacts 70 Use a phone headset 71 Customise smartphone settings 76 Use SIM Toolkit

Make calls

* These indicate that the phone is off (aeroplane mode). You cannot make calls. Incoming

calls go to voicemail.

NOTE By default, domestic calls are made over your wireless service provider

network. However, if you have set up a Skype account on your smartphone (see

Create or sign in to a Skype account), you can set a preference to make

domestic calls using your Skype account (see Set your domestic dialling

method). You can also set the preference to be prompted each time you make a

call to decide whether to use your wireless service provider account or your Skype account.

For information on how to turn the phone on your smartphone off and back on, see Turn wireless services off (aeroplane mode).

* These indicate that the phone is on. You can make and receive calls.

Dial by contact name using voice dialling

1 To open Voice Dial, do one of the following:

• Open Voice Dial .

• Press and hold volume.

• Open Phone , and tap and hold .

• If you have a headset connected to your smartphone, press and

hold the button on the headset.

Chapter 6 : Phone 57

NOTE The first time you open Voice Dial, a brief audio tutorial explains how to

use voice dialling. You can choose to skip the tutorial.

TIP You can also exit Voice Dial by tapping Cancel, pressing and holding

volume, throwing the card off the top of the screen or pressing the button on an

attached headset.

2 Say the contact name, number or name and number type (such as

"John Smith mobile").

TIP You can use voice dialling to call any contact number type except the

following: fax, pager, assistant and radio. Some of these types appear for contacts in certain online accounts only (such as a Google or Exchange contact).

3 If prompted, provide additional information for the number you want

to call. For example, if you say a contact name only, and you have multiple phone numbers for that contact, Voice Dial prompts you to say the type of number you want to call (such as mobile, home or work). Or, if you say a contact name that matches more than one contact in your contacts list, Voice Dial prompts you to specify which contact you want.

Additional Voice Dial commands: You can say any of the following voice

commands when Voice Dial is open:

Table 1. Voice Dial commands

Say To

Redial Redial the last number called Voicemail Check voicemail Repeat Repeat the last audio prompt Back or Try

again

Go back one step and repeat the preceding audio prompt

TIP You can turn on a preference that allows you to use voice dialling when the

screen is locked (see Use voice dialling when the screen is locked). If this preference is on, you can access voice dialling by first turning the screen on if it is off (by pressing the power button or sliding out the keyboard), and then pressing and holding volume. You do not need to enter your PIN or password. If this preference is on and you have a headset attached to your smartphone, you can access voice dialling when the screen is locked by pressing and holding the button on the headset—you don't need to turn the screen on first.

Dial by contact name using Just Type

1 Display Card view (see Manage applications in Card view) or open

the Launcher (see Open an application in the Launcher).

2 Begin typing the contact first or last name or initials.

3 Tap one of the contact's phone numbers to dial it. If only the contact

name appears, tap the name to display the phone numbers for that contact and tap the number you want.

Dial using the onscreen dial pad

The onscreen dial pad is useful when you need to dial numbers that are expressed as letters and when you need large, brightly lit numbers that you can tap.

1 Open Phone .

Restart, Reset or Start over

Cancel, Stop or Exit

58 Chapter 6 : Phone

Start from the beginning

Exit Voice Dial without making a call

2 If the dial pad isn’t displayed, tap .

3 Tap the dial pad numbers to enter the number.

4 Tap to dial.

TIP Press Backspace or tap the onscreen backspace icon (at the top of the

screen, to the right of the number you entered) to delete numbers one at a time. Tap and hold the icon to delete all the numbers.

TIP You can paste numbers copied from other applications – for example, from

an email message or a memo – into the dial pad.

TIP To enter +, tap and hold 0 onscreen.

Dial using the keyboard

1 In the Launcher, Card view or Phone, use the keyboard to enter the

number. You do not need to press Option to enter numbers, * or #.

3 Tap the favourite. The call is made using the default number you

selected for that favourite.

2 When you finish entering the number, press Enter or tap the

number to dial.

TIP If you turn off the preference to show contact matches in the dial pad (see

Turn contact match display on/off), this changes how you dial using the

keyboard in the Phone application. In Phone, after you enter the number with the keyboard, tap the onscreen dial icon to dial.

Dial a favourite

See Create a favourite for instructions on creating a favourite.

1 Open Phone .

2 Tap .

Dial using a speed dial

See Assign a speed dial to a contact for instructions on creating a speed dial.

• In the Launcher, Card view or Phone, press and hold the speed-dial key

you assigned to the number.

Dial by contact name in the Phone application

See How do I add names and other info into Contacts? for instructions on adding contacts to your smartphone. You can also look up and dial contacts using Just Type (see Dial by contact name using Just Type) or Voice Dial (see Dial by contact name using voice dialling).

NOTE If you set up a Skype account on your smartphone, see Dial a Skype

contact for information on calling Skype contacts.

Chapter 6 : Phone 59

1 Open Phone .

2 Using the keyboard, enter a name or initials until the contact you

want appears. Note the following:

NOTE You can participate in a conference call, but you cannot initiate a Skype

conference call from your smartphone.

• If you press E, R or any other key that displays both a letter and a

number, you see both matching names and numbers onscreen.

• If your company uses Microsoft Exchange Server with a Global

Address List (GAL), entering the contact search information returns matching results from the GAL as well. GAL results appear with the

icon next to the name.

3 Tap the number.

TIP If you do not want contact matches to appear when you type a number on

the keyboard, you can turn off the Show Contact Matches preference (see Turn

contact match display on/off). When this preference is off, you can still dial by

contact name in the Phone application. After opening Phone, tap the contact list icon to the right of "Enter name or number". Type the contact name or initials, and tap the number when it appears.

Redial the last number dialled

1 Open Phone .

2 Tap . When the contact name or number appears at the top of

the screen, tap again to dial.

Dial a Skype contact

1 Open Phone .

2 Using the keyboard, enter a name or initials until the contact you

want appears.

3 Tap the Skype ID you want to call.

Use Skype to dial an international number

If you set up a Skype account on your smartphone (see Create or sign in

to a Skype account), you can use Skype to make international calls. The

numbers you call do not need to be associated with a contact.

You can choose to use Skype for all international calls, or to be prompted whether to use Skype or your wireless service provider account for a given call (see Set your international dialling method).

Calls to international numbers are subject to Skype charges and require a Skype credit balance.

TIP To check if you have a Skype credit balance, do the following: Open Phone,

open the application menu and tap Check Skype Credit. If you don’t see this menu item, it means you are not logged into your Skype mobile account. Do this instead: Open Phone, open the application menu, and tap Preferences &

Accounts. Under Accounts, tap Skype and tap Sign In. Your Skype credit

balance appears under Skype Credit.

If you set up a Skype account on your smartphone (see Create or sign in

to a Skype account), you can use Skype to call other Skype users.

To call a Skype contact, you must have an entry for the person in Contacts with a Skype ID (see Contacts). Calls to other Skype users are free of charge.

60 Chapter 6 : Phone

1 Open Phone .

2 Enter the number you want to call using any of the ways to dial listed

in the previous sections.

3 Tap .

4 If prompted, select Skype as the service you want to use to make the

call.

Dial your national emergency number

In Messaging, you can dial a contact from a conversation by tapping Text or the IM account name in the top right-hand corner of the screen to open a list of phone numbers you have for that contact and then by tapping next to the number you want to call.

To dial your national emergency number (such as 911, 112 or 999), do the following:

1 Press the power button to wake up the screen if needed.

2 Drag up to unlock the screen if needed.

3 Do one of the following:

• If Secure Unlock is not on (see Set options for unlocking the

screen), tap the centre of the gesture area to display Card view if

Card view is not displayed. Enter the emergency number and tap the number to dial. You don't have to press Option to enter numbers.

• If Secure Unlock is on, tap Tap to dial emergency call and then tap

Emergency call. Edit the displayed number if needed and then tap

to dial.

NOTE If the phone is turned off (that is, if it's in aeroplane mode), you don't

have to turn it on. It automatically tries to connect to a network to make the call.

Receive calls

If you want to answer calls, the phone must be on. This is different from having only the screen turned on (see Turn your smartphone on/off). When the phone is off, your calls go to voicemail.

You can pick the ringtone for incoming calls (see Select a file from the

ringtones folder as a ringtone). You can set a ringtone for individual

contacts as well (see Add a ringtone to a contact).

Answer a call

Do one of the following:

• If the screen is on when the smartphone starts ringing, tap .

Dial from another application

If a phone number appears in another application as an underlined link, you can begin dialling the number directly from that application. For example, you can dial phone numbers that appear in web pages, in messages (email, text or multimedia) or in notes to calendar events.

1 If a phone number appears as an underlined link, tap the number.

This displays the dial pad with the number already entered.

2 Tap to dial.

Chapter 6 : Phone 61

• If the screen is off, drag up to unlock the screen and answer the call.

• If a headset is attached, press the button on the headset.

• If the smartphone is placed on an HP Touchstone (sold separately),

simply lift the smartphone off the Touchstone to automatically answer the call.

To reply to a caller who is in your Contacts list after you ignore a call, tap the ignored call notification. This opens the caller's contact entry, where you can select a reply method. To reply to a caller who is not in your Contacts list, go to your call history (see View your call history).

TIP You can see a photo of the person calling you by assigning a caller ID

photo. See Add a photo to a contact.

TIP If you miss a call, a notification appears at the bottom of the screen. Tap the

notification to open the missed call dashboard item. On the dashboard item, tap the name or number to call the person back or tap the icon on the left to open your call history (see View your call history).

Silence the ringer on an incoming call

When you silence the ringer on an incoming call, you can answer the call or let it ring through to voicemail.

Do one of the following:

• Press the power button.

• Press volume.

• Slide the ringer switch off (red means off). This silences the ringer and

any notification sounds. These sounds remain off until you slide the

ringer switch back on. Other sounds, such as music and video

playback, are not affected by sliding the ringer switch off.

Ignore a call

To send a call immediately to voicemail, do one of the following:

• Tap .

• Press the power button twice.

Use voicemail

Set up voicemail

1 Do one of the following:

• In the Launcher, Card view or Phone, press and hold 1 .

• Open Phone . Then tap .

• Open Phone . Then tap and hold 1 onscreen.

2 Follow the voice prompts to set up your voicemail.

Listen to voicemail messages

1 Do one of the following:

• In the Launcher, Card view or Phone, press and hold 1 .

• Tap a voicemail notification at the bottom of the screen. If your

smartphone offers the visual voicemail feature (see Use visual

voicemail), do any of the following: Tap to play the most recent

message. Tap to pause playback, or tap to listen to playback through the speakerphone. If appears with a number, it means you have more than one new message. Tap the icon to open your visual voicemail list.

• Open Phone . Then tap .

• Open Phone . Then tap and hold 1 onscreen.

2 Follow the voice prompts to listen to your messages.

62 Chapter 6 : Phone

Use visual voicemail

Visual voicemail displays all your voicemail messages as a list, so you can see who called and select the messages you want to listen to. You can also make calls and send text messages to callers directly from the visual voicemail list.

Not all wireless service providers support the visual voicemail feature. Check with your wireless service provider for information.

1 Open Phone .

2 Tap . The number on the icon shows how many unread

voicemail messages you have. Your voicemail list is displayed with the most recent message at the top. Messages you have not listened to yet are displayed in bold.

NOTE For new voicemail messages to appear on your visual voicemail list, your

smartphone must have a data connection, as indicated by an , or icon at the top of the screen. If you are roaming, you must have data roaming enabled (see Set roaming and data usage preferences). If you do not have a data connection or do not have data roaming enabled, you can work with any visual voicemail message already in the list in the ways described below. You can also check for new voicemail messages using any of the methods described in Listen to voicemail messages. Having the Wi-Fi feature on or off does not affect whether your smartphone can display new visual voicemail messages.

To send a message to the caller: Tap and hold the visual voicemail entry

and then do one of the following:

• Tap to the right of a mobile number. Create and send a text or

multimedia message (see Create and send a text or multimedia

message).

• Tap Reply > via Message. Create and send a text or multimedia

message (see Create and send a text or multimedia message).

To forward a voicemail: Tap and hold the visual voicemail entry and then

tap Forward > via Message. Create and send a text or multimedia message (see Forward a message).

To view contact details for a caller: Tap or the contact picture to the

right of the caller name or number. Tap View contact.

To delete a visual voicemail entry: Throw the entry off the side of the

screen. Tap Delete to confirm. You can also tap and hold the entry, tap

Delete and then tap Delete to confirm.

Change your voicemail greeting

By default, when a caller leaves you a voicemail, the caller hears a default greeting from your wireless service provider. You can record a custom greeting for callers instead.

TIP You can also listen to voicemail messages directly from your call history (see

View your call history).

3 To listen to a message: Tap the caller name or number. To pause

playback, tap . To resume playback, tap . Drag the slider to move forwards or backwards through a message.

4 There are a number of ways to reply to and forward voicemail from

visual voicemail. See the following sections for details on each.

To call back the caller: Tap or the contact picture to the right of the

caller name or number. Tap the number you want to use to call that person.

Not all wireless service providers support the option to record a custom voicemail greeting. Check with your wireless service provider for information.

1 Open Phone .

2 Open the application menu and tap Voicemail Greeting.

3 Under Greeting Type, tap No greeting to use the default greeting

from your wireless service provider. Tap Custom to use a greeting you record.

Chapter 6 : Phone 63

4 If you selected Custom in step 3, use the following controls to review

your current custom greeting:

Table 2. Voicemail greeting playback controls

Icon Description

TIP If you discard your greeting but then decide you want to keep it, tap Keep

existing record on the confirmation screen.

Play the greeting. Pause playback. Listen to playback through your smartphone's

speakerphone. Tap again to listen to playback through the earpiece.

Move forwards or backwards. Tap and hold the slider and then drag it right to move forwards or left to move backwards.

5 To record a new greeting, tap Record a new greeting. Use the

following controls to record your greeting:

Table 3. Voicemail greeting recording controls

Icon Description

Begin recording. Stop recording. Review your recording. Pause playback while reviewing. Listen to playback through your smartphone's

speakerphone. Tap again to listen to playback through the earpiece.

Move forwards or backwards. Tap the screen to display the slider. Tap and hold the slider and then drag it right to move forwards or left to move backwards.

Keep this greeting. Discard the greeting. Tap Re-record to confirm the

deletion and start recording again.

What can I do during a call?

Your smartphone offers many advanced telephone features, including call waiting, conference calling and call forwarding. These features depend on your service plan. Contact your wireless service provider for more information.

While you're on a call, info about the call appears on the call screen. When you're on a call, you can open other applications and work in them, and you won't lose your call. See Use another application while on

a call.

If you created a reminder in the contact info of a caller, the reminder appears as a notification when you make a call to or receive a call from the person. See Assign a reminder message to a contact.

NOTE If you hold the smartphone up to your ear while you're on a call, the

screen goes dark to prevent you accidentally tapping an item on the screen. This is normal behaviour. See Why the screen goes dark for more information.

Manage a call

Do any of the following:

• Put the call on speakerphone: Tap .

• Mute the microphone so you can't be heard: Tap .

TIP You don't need an on-hold button to put a call on hold. Just tap the mute

icon to mute your end of the line.

64 Chapter 6 : Phone

• Open the dial pad to enter numbers for navigating phone trees,

responding to prompts and so on: Tap .

• Add a call: See Make a second call.

• Adjust call volume: Press volume.

web or send or receive email, multimedia or instant (IM) messages. To browse the web or to send or receive email or IM messages while on a call, you must connect to a Wi-Fi network. See Wi-Fi.

3G (UMTS, HSDPA or HSUPA) network: You can make simultaneous voice

and data connections. So when you're on a call, you can also send and receive email; browse the web; and send and receive text, multimedia and IM messages.

NOTE You can't send or receive multimedia messages using a Wi-Fi network.

* Volume

DID YOU KNOW? You can send and receive text messages during a call. This is

a great way to stay connected with friends and colleagues during a long call (see Create and send a text or multimedia message).

End a call

Do one of the following:

• Tap .

• Minimise the call screen to a card and throw the card off the top of the

screen.

• If a headset is attached, press the button on the headset.

Use another application while on a call

The applications that you can use when you're on a call depend on the kind of network your smartphone is connected to. How can you tell which kind of network you're connected to? See Icons in the title bar.

GPRS network: You can use the personal information applications

(Contacts, Calendar and so on) and send and receive text messages. But some kinds of data connections are not possible: You cannot browse the

1 While on a call, do one of the following:

• Display Card view (see Manage applications in Card view) and

begin typing the name of the app.

• Open the Launcher (see Open an application in the Launcher).

• Open Quick Launch (see Open an application in Quick Launch).

2 Tap the application to open and work in it.

3 Tap the call notification at the bottom of the screen to return to the

call screen.

Make a second call

1 While on a call, tap . This does not mute the microphone or put

the first call on hold.

2 Dial the second call.

Answer a second call (call waiting)

When a second call notification appears, tap . The first call is put on hold.

Chapter 6 : Phone 65

Switch between two calls

• Tap to put the active call on hold and switch to the other call.

For example, in the screen shown here, the call at the top of the screen, 5550 2370 is currently on hold. The call at the bottom of the screen, 5555 4488, is the active call—the caller you're talking to. To switch between the two, so that you switch to talking to 5550 2370, tap .

Tap to end either call. If you end the currently active call, the call on hold becomes active.

2 Tap to create the conference call.

3 Do any of the following:

• To add callers: Tap .

• To remove a call from the conference and talk privately: Tap the

caller name or number, and then tap .

• To return an extracted call to the conference: Tap .

4 When you have finished, tap to end either an extracted call or

the conference call.

Make a conference call

You can join up to five calls into a six-way conference call. The number of calls you can join in conference depends on your service plan. Additional charges may apply, and minutes in your mobile account may be deducted for each call you make. Contact your wireless service provider for more information.

1 Make or answer a first call and then make or answer a second call.

66 Chapter 6 : Phone

Look up or send a message to a contact

When you're on a call with a contact, tap the contact name to see the person's information in Contacts. With the contact entry open, you can do the following:

• Tap to send the contact a text message. For example, if the contact

is on hold while you're having a long conversation with a second caller, you can send the contact a text stating that you'll call him or her back.

• Tap Edit to edit the contact entry. For example, if a contact gives you his

or her new email address while you're talking, you can enter the address during the call.

What's my number?

If your phone number is stored on your SIM card, you can find the number on your smartphone. Not all wireless service providers put phone number information on the SIM card.

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts. Your

phone number appears at the top of the Phone Preferences screen.

TIP You can also see your phone number by opening Device Info. The number

appears as the first entry under Phone.

View your call history

Your call history is more than just a log. It's also a place where you can dial a number, send a text message and save or view contacts.

1 Open Phone .

2 Tap .

3 Do any of the following:

• To switch the types of calls displayed: Tap All Calls or Missed

Calls.

• To call a number: Tap the number.

• To listen to a voicemail message: Voicemail messages are

identified by the icon in the call history entry. Tap the entry to listen to the message. This feature is available if your smartphone supports visual voicemail (see Use visual voicemail).

• To display other options for the contact or number: Tap the contact

icon or the picture to the right of the number.

DID YOU KNOW? If a call history entry displays a number next to the contact

picture or icon, this indicates that you made and/or received multiple calls to or from that phone number or contact in the same day. If you had calls to or from a contact using more than one of that contact’s phone numbers, all calls are collapsed into a single entry and only the most recently used phone number is displayed.

• To delete a call history entry: Throw the entry off the side of the

screen. Tap Delete to confirm.

• To clear the call history: Open the application menu, tap Clear

Call History and tap Clear Call History to confirm.

Chapter 6 : Phone 67

4 If you displayed additional options for the contact or number, do

any of the following:

• To call an alternative number for a contact: Tap the number.

• To send a text message: Tap .

• To save the number to Contacts: Tap Add to Contacts (see Save a

phone number to Contacts).

• To view a contact entry: Tap View Contact.

DID YOU KNOW? The additional options display includes the time and type

(incoming, outgoing, missed) of the call. If a call history entry collapses multiple calls, the additional options show information for each call.

4 If the contact has more than one phone number, tap the number you

want to set as the favourite. When you call the favourite, the call is made using this number.

View favourite details

From the favourites list, you can dial a different phone number for that contact, send a message or view the favourite's contact entry.

TIP In the favourites list, you can change the order of any favourite with an

assigned default number (see Create a favourite and Set or change the default

number for a favourite) by tapping and dragging. So you can put the people

you call most at the top of the list.

Work with favourites

For instructions on calling a contact you designate as a favourite, see Dial

a favourite.

Create a favourite

You can also create favourites in Contacts (see Create a favourite).

1 Open Phone .

2 Tap .

3 Tap Add Favourite, search for the contact and tap the contact when

the name appears.

1 Open Phone .

2 Tap .

3 Tap the contact photo or contact icon to the right of the

favourite name.

4 Do one of the following:

• To call the favourite using a different number: Tap the number.

• To send the favourite a text/multimedia message: Tap .

• To view the favourite's contact entry: Tap View Contact.

Add a phone number to a favourite

If you create a favourite in Contacts, but the contact does not have a phone number associated with it, you can add a phone number to the favourite in Phone.

1 Open Phone .

2 Tap and tap the favourite.

68 Chapter 6 : Phone

3 Enter the number, and tap to select the phone number type (see

Create a contact for information).

4 Tap Done.

NOTE You can enter more than one phone number for the favourite here. If you

do, you need to set one of the numbers as the default (see Set or change the

default number for a favourite).

Set or change the default number for a favourite

If you create a favourite in Contacts, but the contact has more than one phone number associated with it, you need to set the default number for the favourite in the Phone app.

Also follow these steps if you want to use a different number as the default number for a favourite.

1 Open Phone .

2 Tap .

3 Throw the favourite off the side of the screen. Tap Remove to

confirm.

TIP You can also remove a contact as a favourite from within the Contacts app

(see Remove a contact from favourites).

Save a phone number to Contacts

You can save the number from an incoming or outgoing call to an existing contact or create a new contact for the number. If an incoming call uses caller ID blocking, you cannot save the number.

1 Open Phone .

2 Tap .

3 Do one of the following:

• To set a default number: Tap the favourite.

• To change the default number: Tap the contact photo or contact

icon to the right of the favourite name and tap Change

Default Number.

4 Tap the number you want to use.

Remove a contact from the favourites list

When you remove a contact as a favourite, you do not delete the contact itself. The contact no longer shows up as a favourite in Phone, Contacts, Email, Messaging or Just Type search results.

1 Do one of the following:

• If you enter a phone number in Just Type that is not associated with

a contact, tap Add to Contacts.

• Before dialling a number you've entered in the dial pad, tap Add

to Contacts.

• During a call, tap at the top of the screen.

• After a call, from the dial pad, tap . Tap the contact icon

to the right of the number and tap Add To Contacts.

2 Tap one of the following:

Add New Contact: Create a new contact for the phone number.

Add To Existing: Tap the contact you want to add the phone

number to.

Chapter 6 : Phone 69

Use a phone headset

You can connect a 3.5 mm headset to your smartphone for hands-free operation. If a 3.5 mm headset was not included in your smartphone package, you can purchase one separately. You can also connect to a wireless headset (sold separately) using Bluetooth

WARNING If driving while using a phone is permitted in your area, we

recommend using a headset or hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and use the headset only if it is legal and you can do so safely.

Use a wired headset

Your smartphone works with headsets that have a 3.5 mm connector (look for three coloured bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your smartphone. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your smartphone.

1 Insert a 3.5 mm headset into the jack on the top of your smartphone.

When you are on a call, the icon changes to .

2 The button on the headset performs different actions depending on

the headset model and what's happening on the smartphone. Press the button once to perform any of the following tasks supported by your particular headset:

• Answer an incoming call.

• Respond to call waiting.

• Hang up a single active call or all calls on a conference call.

• Switch between calls if there is one active call and one call on

hold.

wireless technology.

3 If you want to stop using the headset, do any of the following:

• To switch from the headset to your smartphone's speakerphone:

Tap and tap Speaker.

• To switch from the wired headset to a previously paired Bluetooth

hands-free device: Tap and tap the device name.

• To use your smartphone without the headset: Disconnect the

headset.

Set up and use a Bluetooth® hands-free device

Your smartphone is compatible with many headsets and car kits (sold separately) enabled with Bluetooth EDR and Stereo (with AVRCP media controls).

After you set up a connection with a Bluetooth headset or hands-free car kit, you can communicate using that device whenever it is within range and the Bluetooth feature on your smartphone is turned on. The range can vary greatly, depending on environmental factors. The maximum is about 10 metres.

For more information on using the Bluetooth feature on your smartphone,

see Bluetooth

NOTE You can use an A2DP-enabled Bluetooth headset or speakers to listen to

music files on your smartphone.

wireless technology.

1 Open Bluetooth .

2 If the Bluetooth setting at the top of the screen is off, tap Off to switch

the Bluetooth feature from Off to On.

3 Tap Add device.

4 In Type, make sure Audio is selected.

5 Tap the device name.

wireless technology version 2.1, with

70 Chapter 6 : Phone

6 To use a Bluetooth device with your smartphone, follow the

instructions that came with the Bluetooth device.

7 To switch to another Bluetooth device while on a call: Tap and

tap the new device name. You can also tap Handset or Speaker to use your smartphone without the headset.

TIP If you make a Bluetooth connection with a car kit, you might get a

notification on your smartphone asking if you want to upload contacts to the car kit. Tap Allow to upload contacts. If you later want to delete the contacts from the car kit, check the car kit documentation for instructions.

Customise smartphone settings

Turn call forwarding on/off

You can forward calls to another phone number. Check with your wireless service provider about availability and pricing of forwarded calls; additional charges may apply.

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts.

3 In Call Forwarding, tap On or Off.

4 If you turn call forwarding on, tap Enter Number and enter the call

forward number. Tap to change an existing number.

Turn my caller ID on/off

Turn contact match display on/off

By default, when you have the dial pad displayed but you're using the keyboard to enter a phone number, both numbers and letters appear and your smartphone performs a search of matching names in Contacts. If you turn off this preference, typing on the keyboard with the dial pad displayed enters numbers only, and no search is done in Contacts.

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts.

3 In Show Contact Matches, tap On or Off.

TIP If you turn off the Show Contact Matches preference, you can still perform a

contact search in the Phone application. After opening Phone, tap the contact list icon to the right of "Enter name or number". Type the contact name or initials, and tap the number when it appears.

The caller ID feature controls whether your phone number appears on another person’s phone when you call him or her. Check with your wireless service provider about availability and pricing of the caller ID feature.

DID YOU KNOW? The caller ID feature does not affect whether your smartphone

displays the caller ID for an incoming call. Your smartphone always shows the incoming caller ID unless the number is hidden or private.

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts.

3 In Show My Caller ID, tap On or Off.

Turn call waiting on/off

You can choose to be notified when you receive a call while you are on a call. You can choose to accept the call or not. See Answer a second call

(call waiting). Check with your wireless service provider about availability

and pricing of the call waiting feature.

Chapter 6 : Phone 71

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts.

3 In Call Waiting, tap On or Off.

Set your domestic dialling method

If you have a Skype account (see Create or sign in to a Skype account), you can set whether your smartphone dials domestic calls using your wireless service provider account or your Skype account. Alternatively, you can select to be prompted for the account to use each time you make a call.

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts.

3 Under Domestic Calls, in Use, tap one of the following:

• To use your wireless service provider account for domestic calls:

Tap Carrier.

• To use your Skype account for domestic calls: Tap Skype.

• To see a prompt asking you which method you want to use every

time you make a domestic call: Tap Always Ask.

Turn the international dialling auto-prefix feature on/off

When the international dialling preference is on, your smartphone automatically adds the correct international dialling prefix and country code to any 10-digit U.S. or Canadian number when you are travelling outside the U.S. or Canada. So you can simply enter the 10-digit number or dial a contact with a 10-digit number, and the call goes through correctly. The preference does not work with 7-digit numbers. This preference is available only for smartphones purchased in the U.S. or Canada.

1 Open Phone .

3 In International Dialling, tap Off to switch international dialling from

Off to On.

4 Begin typing the name of the country you are currently located in or

scroll the list to find it.

5 Tap the country when it appears.

Set your international dialling method

If you have a Skype account (see Create or sign in to a Skype account), you can set whether your smartphone dials international calls using your wireless service provider account or your Skype account. Alternatively, you can select to be prompted for the account to use each time you make a call.

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts.

3 In Use, tap one of the following:

• To use your wireless service provider account for international

calls: Tap Carrier.

• To use your Skype account for international calls: Tap Skype

mobile.

• To see a prompt asking you which method you want to use every

time you make an international call: Tap Always Ask.

Create or sign in to a Skype account

If you have a Skype account, you can sign into the account in Phone preferences. You need to be signed in to call and chat with Skype contacts. You can also sign in to a Skype account in Accounts (see

Manage online accounts), Messaging (see Sign in to an IM account) or

Contacts (see Customise Contacts).

72 Chapter 6 : Phone

If you don’t have a Skype account, you can create one on your smartphone in Phone preferences, Accounts (see Use the Accounts

application to set up an online account), Messaging (see Create a Skype account in Messaging) or Contacts (see Customise Contacts).

Set permissions for incoming Skype calls

If you have a Skype account, you can select whether to receive incoming calls from any Skype member, or just from people in your Skype contacts.

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts.

3 Under Accounts, tap Add An Account.

4 Tap Skype mobile.

5 Do one of the following:

• To sign in to your existing Skype account: Tap Sign In. Enter your

Skype name and password, and then tap Sign In. You’ve finished this procedure.

• To create a new account: Tap Create Account and continue with

step 6.

6 Tap Accept to agree to Skype's terms and conditions.

7 Enter the following details:

• Full Name: Enter your full name.

• Skype Name: Enter a name that you will use to identify yourself to

other Skype users.

• Password: Enter a password and then enter it again.

• Email Address: Enter your email address and then enter it again.

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts.

3 Under Accounts, tap Skype mobile.

4 Under Allow Skype Calls From, tap Anyone or Only My Skype

Contacts.

Change your voicemail number

If your wireless service provider changes the phone number for your voicemail system, you need to change the number on your smartphone. This is the number your smartphone dials if you use any of the shortcuts to access voicemail (see Use voicemail).

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts.

3 By default, under Voicemail Number, your current voicemail number

is highlighted. To change it, simply type the new number. If the current number is not highlighted, tap the number to highlight it and then type the new number.

8 Tap Create Account.

TIP If you change your Skype username or password, you need to edit the

account information on your smartphone. Open Phone, open the application

menu and select Preferences & Accounts. Under Accounts, tap Skype mobile.

Under Login Settings, enter your new username or password and then tap Sign

In.

Use dialling shortcuts

Dialling shortcuts add a prefix at the beginning of a number, so you can dial an extension instead of the whole number.

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts.

Chapter 6 : Phone 73

3 Under Dialling Shortcuts, tap Add a number.

3 Do one of the following:

4 Set the following:

When I Dial: Tap this field and select the number of digits you need

to enter to have your smartphone add a dialling prefix.

Use This Dialling Prefix: Enter the prefix to be added at the

beginning of the dialled number. The combination of prefix and digits you enter must add up to a complete phone number.

5 Tap Done.

Example: Some company phone systems require a standard-length

number, for example, 5555 1234. When dialling from a phone that's part of the system, you need to dial only the last five digits (51234). To create a five-digit dialing shortcut on your phone, you select "5 digit numbers" for

When I Dial and enter "555" in Use This Dialling Prefix. When you dial

your coworker's five-digit extension (51234), your phone automatically dials the whole number: 5555 1234.

Lock or unlock the SIM card

You can lock your SIM card to prevent unauthorised use of your mobile account. When your SIM card is locked, you must enter your PIN to turn on your smartphone to make or receive calls, except for emergency numbers. The SIM card remains locked even if you move the card to another phone.

• To lock the SIM card: Tap Lock SIM Card. Enter the PIN provided

by your wireless service provider to lock the SIM and tap Done. The SIM card locks whenever you turn off your smartphone. To turn the smartphone back on, you must enter the PIN.

• To change the PIN: Tap Change SIM Card PIN and enter the old

PIN. Enter the new PIN twice and tap Done.

• To turn off SIM lock: Tap Unlock SIM Card. Enter the PIN and tap

Done.

Use restricted dialling

When restricted dialling is turned on, you can make calls to or answer calls from only those numbers that are on your list of restricted numbers.

To add to or change the list, you need to enter a PIN2. If you enter an incorrect PIN2 more times than allowed by your wireless service provider, the SIM card locks. After the SIM card locks, you need to enter a PUK2 to unlock the SIM card. Contact your wireless service provider to learn more about restricted dialling.

BEFORE YOU BEGIN Get your PIN2 from your wireless service provider. If

you have entered your PIN2 incorrectly and your SIM card is locked, obtain your PUK2 from your wireless service provider.

1 Open Phone .

To unlock your SIM card, turn on the smartphone and enter your PIN.

BEFORE YOU BEGIN

• Get your default PIN from your wireless service provider.

• Make sure the phone is on and that you’re inside a coverage area (see

Turn wireless services on).

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts.

74 Chapter 6 : Phone

2 Open the application menu and tap Preferences & Accounts.

3 In Restricted Dialling, tap On or Off.

4 If you turn restricted dialling on, enter the PIN2 and tap Next.

5 To edit the restricted number dialling list: In Restricted Dialling, tap

View Restricted Dialling List and do one of the following:

• To add an entry: Tap Add an entry and enter the PIN2. Enter the

name and phone number and tap Done.

• To edit an entry: Tap the entry and enter the PIN2. Edit the

information and tap Done.

• To delete an entry: Swipe the entry off the side of the screen and

enter the PIN2. Tap Delete to confirm.

Set roaming and data usage preferences

Use roaming and data usage preferences to set options for using your smartphone in your home network and while roaming. For example, you can set options to prevent placing a call or making a data connection while roaming, so that you avoid extra charges.

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts.

3 Under Network, set any of the following:

BEFORE YOU BEGIN Obtain the following from your wireless service

provider:

• The Internet access point name (APN)

• Your username and password for accessing the Internet APN

• The multimedia messaging APN name (MMS APN)

• Your username and password for accessing the multimedia messaging

APN

• The multimedia messaging service centre name (MMSC)

• The multimedia messaging proxy server name (MMS proxy)

• The maximum multimedia messaging size

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts.

3 Under Network, in Manual, tap Off to switch manual network

settings from Off to On.

Network Auto-Select: Set whether your smartphone automatically

selects a network. If you turn auto-select off, tap the network to use.

Network Type: Set whether your smartphone automatically connects

to any available network type, or whether to connect to 3G networks only or 2G networks only.

Data Roaming: Set whether to allow web browsing, email,

multimedia messaging and instant messaging when you are roaming.

Data Usage: Set whether to turn data services—web browsing,

email, multimedia messaging and instant messaging—on or off.

Manually select network settings

If your smartphone cannot read the network settings from your SIM card during setup, you can manually enter the settings.

4 Tap Edit Network Settings.

5 Tap Internet APN and enter the settings you obtained from your

wireless service provider.

6 Tap MMS APN and enter the settings you obtained from your

wireless service provider.

7 Tap Change Settings.

Turn TTY/TDD on/off

A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing or who have speech or language disabilities, to communicate by telephone. Your smartphone is compatible with select TTY devices.

You can connect a TTY/TDD machine to your smartphone using the

3.5 mm headset jack. Check with the manufacturer of your TTY device for

connectivity information. Make sure that the TTY device supports digital wireless transmission.

Chapter 6 : Phone 75

When TTY/TDD is turned on, the icon appears in the title bar.

1 Open SIM Toolkit .

1 Connect a TTY/TDD device to your smartphone using the headset

jack.

2 Open Phone .

3 Open the application menu and tap Preferences & Accounts.

4 In TTY/TDD, tap On or Off.

Turn HAC on/off

To use your smartphone with a hearing aid, turn on the HAC feature. This feature ensures that your phone can make the necessary connection with a hearing aid.

When HAC is turned on, the icon appears in the title bar.

1 Open Phone .

2 Open the application menu and tap Preferences & Accounts.

3 In HAC, tap On or Off.

2 View and work with the features displayed.

Use SIM Toolkit

The SIM Toolkit app gives you access to services from your wireless service provider such as account information, payment and news. Features vary by wireless service provider.

NOTE Not all wireless service providers support the SIM Toolkit app. If SIM Toolkit does not appear in the Launcher, your wireless service provider does not

support the app.

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7 Email, text, multimedia and instant messaging

77 Email 88 Messaging: All messages in one application 90 Messaging: Text and multimedia messaging 93 Messaging: Instant messaging

Email

How do I send and receive email on my smartphone?

Use the Email application on your smartphone to access the many email accounts you have: company (like Exchange), ISP (like Earthlink or Comcast) and web-based (like Gmail). You must create the account online before you can set it up on your smartphone.

You can set up your email accounts in either of the following locations. The procedure is the same in both locations.

• The Accounts app (see Use the Accounts application to set up an online

account)

• The Email app

The HP Synergy feature (see Your HP Pre During the same process you go through to set up an email account, you also set up the same account for all other applications that can display data from that account. For details on how Synergy works for the current list of online accounts, see Online accounts available for webOS phones.

For example, suppose you want to set up your Gmail account on your smartphone. The last step in setup is to select all the other apps that you want to receive data from your Google account (besides Email, you can include Contacts, Messaging and Calendar). After setup is complete, your smartphone begins to download your email and all data for all other apps you selected for synchronisation.

If you want, you can also use your smartphone's web browser to view your web-based email—just go to the email provider's website.

) provides another advantage:

Merged inboxes in Email

You can set up multiple email accounts on your smartphone. When you open Email, you see all your accounts in a single view: Account List view. From there, you can open the inbox of an individual account, or you can open the All Inboxes smart folder and see all messages from all your inboxes displayed in a merged view.

Chapter 7 : Email, text, multimedia and instant messaging 77

2 Do one of the following:

• The first time you open Email, tap an account type or tap Email

Account.

• Any other time you open Email, open the application menu, tap

Preferences & Accounts, tap Add Account and tap an account

type or tap Email Account.

3 Enter your email address and password, and tap Sign In.

4 Depending on the account, you may be presented with options for

which apps should download data from that account. For each app, tap On or Off and then tap Create.

5 Tap Done.

1 Number to the right of All Inboxes indicates the total number of unread email messages

in all your email accounts.

2 Number to the right of an individual folder name indicates the number of unread

messages in that folder.

If you reply to a message when you’re working in All Inboxes, the message is sent from the same account in which it was received. To reply from a different account, tap the From field and tap a different account to send the email from.

If you create a new message when you're working in All Inboxes, the message goes out using the account you set as the default account (see

Set email preferences).

Set up email

Follow this procedure if you have a common email provider, for example, AOL, EarthLink or Yahoo!. If you are setting up the Email application to work with your corporate email account that uses Microsoft Exchange ActiveSync or Lotus Notes, see Set up email: Microsoft Exchange and

Lotus Notes.

1 Open Email .

NOTE If automatic setup fails for your email account, an error message

appears. Tap Manual Setup or Find a Synergy Service, gather the settings info you need and enter the account settings (see Set up email when automatic setup

fails).

Set up email: Microsoft Exchange and Lotus Notes

Follow this procedure to get email for Microsoft Exchange and Lotus Notes accounts.

BEFORE YOU BEGIN Get this info from your email provider or system

administrator:

• Mail server name or IP address for receiving mail

• Server domain name

• Your username and password

NOTE If your corporate Exchange system utilises policies such as remote wipe

and password enforcement (including minimum password length, allowed number of failed password attempts and other parameters), those policies are supported in your Exchange account on your smartphone. Check with your system administrator for details.

78 Chapter 7 : Email, text, multimedia and instant messaging

1 Open Email .

2 Do one of the following:

• The first time you open Email, tap Microsoft Exchange.

• Any other time you open Email, open the application menu, tap

Preferences & Accounts, tap Add Account and then tap Microsoft Exchange.

• Any authentication (ESMTP) requirements for outgoing mail

• Root folder (IMAP accounts only)

1 If you have already started account setup and an "Unable To Sign

In" message appears, tap Manual Setup and skip to step 6. Otherwise, start at step 2.

2 Open Email .

3 Enter your email address and password and tap Manual Setup.

4 Enter info for the incoming mail server as needed, based on the

server information you got from your email provider or system administrator. You can enter either the server name or IP address in the Incoming Mail Server field.

5 Tap Sign In.

To keep your Exchange account secure, you may be asked to set a password or PIN that is required to unlock the smartphone. Tap Set

Password or Set PIN. Enter a password or PIN and tap Done.

6 You may be presented with options for which apps should download

data from that account. For each app, tap On or Off and then tap

Create.

7 Tap Done.

Set up email when automatic setup fails

Follow these steps if automatic setup (see Set up email) does not work for your email account.

BEFORE YOU BEGIN Get this info from your email provider or system

administrator:

• Account type (POP or IMAP)

• Incoming and outgoing mail server names

• Incoming mail server username and password

• Incoming and outgoing server port numbers

• Any SSL requirements for incoming and/or outgoing mail

3 Do one of the following:

• The first time you open Email, tap Email Account.

• Any other time you open Email, open the application menu, tap

Preferences & Accounts, tap Add Account and then tap Email Account.

4 Enter your email address and password and tap Manual Setup.

5 Tap the Mail Type field and tap your account type.

6 Enter info for the incoming and outgoing mail server as needed,

based on the server information you got from your system administrator.

7 Tap Sign In.

8 Depending on the account, you may be presented with options for

which apps should download data from that account. For each app, tap On or Off and then tap Create.

9 Tap Done.

Enter advanced account settings

These settings apply only to the account you select in step 3.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

Chapter 7 : Email, text, multimedia and instant messaging 79

4 Set any of the following:

Turn new email notifications on/off

Account Name: Enter the name that appears in the account list.

Full Name: Enter the name you want to appear in the From field for

messages you send.

Show Icon: Set whether a notification icon appears onscreen when a

new message arrives.

Alert: When Show Icon is on, set whether a sound plays when a

new message arrives (see Turn new email notifications on/off).

Signature: Tap to create a signature that's added to outgoing

messages (see Add a signature to outgoing messages).

Reply-to Address: Enter the address you want recipients to see and

reply to on your outgoing messages, if this is different from the email address you send the message from.

Show Email: Set how many days' worth of messages to retrieve from

the server.

Get Email: Set how frequently to synchronise email for this account.

Sync deleted emails (POP accounts only): Set whether messages

should be deleted on the server when you delete them on your smartphone.

The settings you select here apply to individual email accounts. You can apply different settings to each email account.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap an account in Accounts.

4 In Show Icon, tap On or Off.

5 Tap Alert and tap any of the following:

Vibrate: The smartphone vibrates with no other sound.

System Sound: The system sound plays. If the ringer is off, the

smartphone vibrates.

Ringtone: Tap Ringtone and tap a ringtone name. To hear the

ringtone: Tap to the right of its name.

Mute: No sound plays and the smartphone does not vibrate.

Change account login settings

Sync server to device (POP accounts only): Set whether messages

should be deleted on your smartphone when they are deleted on the server.

Default Folders (IMAP accounts only): Specify the folder where

messages you send, save as drafts or delete are stored.

Change Login Settings: See Change account login settings.

Remove Account: See Delete an email account.

80 Chapter 7 : Email, text, multimedia and instant messaging

When you change your password for an online email account, remember to make the change in the account settings on your smartphone.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Tap Change Login Settings and tap the relevant fields to change the

account information.

Rename an account

You can change the name that appears in the account list.

3 (Optional) Tap From to change the email account you are using to

send the message. This option appears only if you have more than one email account set up on your smartphone.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Tap Account Name and enter a new name.

Delete an email account

When you delete an email account from your smartphone, it removes the account information from your smartphone only. It does not affect your account with the email provider.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Tap Remove Account, and then tap Remove Email Account.

Create and send an email message

1 Open Email .

4 In the To field, do one of the following to address the message:

• Enter a contact name, initials or email address. Tap the email

address when it appears. When you enter a contact name, favourites appear at the top of the search results (see Create a

favourite).

• Tap to open the full contact list. Tap the contact you want, or

enter a name or address to narrow the list.

• Enter the full email address for a recipient who is not a contact.

TIP To address an email directly from the Launcher or Card view, type the email

address. If the email address is already associated with a contact, the contact is displayed. Tap Compose Email. A new email is opened, with the address in the To field.

5 (Optional) Tap To to open the Cc and Bcc fields, and enter an

address.

6 (Optional) Repeat steps 4 and 5 to enter additional addresses.

7 Enter the subject, press Enter , and enter the body text.

8 (Optional) To set the priority for the message: Open the application

menu and tap Set As Normal Priority or Set As High Priority.

9 (Optional) To discard a message: Open the application menu and

tap Discard Message.

2 Tap .

TIP If you have set up an email account, you can also start writing an email from

Card view or the Launcher. Start typing a message and, under Quick Actions, tap More and then tap New Email. The Email application opens at a new email message, with the text you have entered in the body of the message.

10 Tap .

Format email text

To format the text of a message you are creating, do one of the following:

• To enter bold, italic or underlined text: Open the application menu and

tap Edit > [the option you want]. Enter the text. To turn off the

Chapter 7 : Email, text, multimedia and instant messaging 81

formatting, open the application menu and tap Edit > [the option you

want to turn off].

• To enter coloured text: Open the application menu and tap Edit > scroll

down > Text Colour. Tap the colour and enter the text.

• To format text you have already entered: Select the text (see Text

selection gestures), open the application menu and tap Edit > [the

option you want]. To turn off a formatting option, open the application

menu and tap Edit > [the option you want to turn off].

Add attachments to a message

1 While composing a message, tap .

Receive and read email messages

The Email application synchronises messages any time you open a mail folder. It also synchronises messages on an automatic schedule—the default interval depends on the type of account you have (see Enter

advanced account settings for information on changing the interval).

Follow these steps to manually retrieve messages.

1 Open Email .

2 If the folders for the account you want are hidden, tap to display

the folders.

2 To get the file you want to attach, do the following:

• Tap an icon at the bottom of the screen to search for pictures,

videos, music files or documents.

• Begin typing the file name.

• To take a new picture to send as an attachment: Tap the photo

icon at the bottom of the screen, tap New Photo, take the photo and then tap Attach Photo.

• To record a new video to send as an attachment: Tap the video

icon at the bottom of the screen, tap New Video, record the video.

3 Tap the file name.

4 Repeat steps 1–3 to attach other files.

TIP To remove an attachment you added to an email: Throw the attachment off

the side of the screen and tap Delete to confirm.

Save a message as a draft

• While composing a message, open the application menu and tap Save

As Draft.

3 Tap the folder you want to check messages for. If synchronisation

doesn't start, tap .

How can you tell if sync is happening? Look for the animated circular movement around the number of messages in the top right-hand corner of the screen.

4 Tap a message to open it.

5 (Optional) Do any of the following:

• To call a number: Tap the number and tap to call it.

• To send a text message: Tap and hold the number and tap Text.

• To add a number to Contacts: Tap and hold the number and tap

Add to Contacts. Tap Save As New to create a new contact or tap Add To Existing to add this number to an existing contact.

• To send an email: Tap the email address, enter your message and

tap .

• To go to a web address: Tap it.

• To share a link to a website: Press and hold Option and tap

the link. Then tap Share Link.

• To copy a link to a website: Press and hold Option and tap the

link. Then tap Copy URL.

• To copy an email so you can paste it into a memo or other

document: Open the application menu and tap Edit > Copy All.

82 Chapter 7 : Email, text, multimedia and instant messaging

6 Tap or in the subject line to view the previous or next message.

Save attachments

7 To view messages for another account, make the back gesture twice

(see Go up one level in an app (back gesture)) to return to the account list and tap the account name.

Open email attachments

You can receive any kind of file sent to you by email, but you can open an attachment only if your smartphone has an application that can open the file type.

• To open a single attachment: Tap the attachment name to download the

attachment. If the attachment is a supported file type (MP3, PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, TXT, GIF or JPG), it opens automatically.

• To open multiple attachments: Tap the list of attachment names to view

the attachments, and tap an attachment name to open the file.

When you open attachments of certain file types, you can save them to your smartphone so you can view them later in one of your smartphone's applications.

1 Open the attachment (see Open email attachments).

2 Do one of the following:

• For pictures in JPG, GIF, BMP or PNG format, tap Copy To Photos.

• For other file types, open the application menu and tap Save As. If

the Save As menu item is not available, you cannot save the

attachment. To save Microsoft Word, Excel

you must have set up a Quickoffice

account (see Quickoffice®

or PowerPoint® files,

mobile office software).

3 To open a saved attachment on your smartphone, open the

application that can display the attachment. The attachment appears in the list of available files. Tap the file to open it.

Save or share an inline image

If a message contains an inline image—an image inserted directly into the body text—you can share the image with someone else via email. If you choose this option, a new blank email message opens with the image file as an attachment.

• To play an MP3 file attachment: Tap . Tap to pause. MP3 files

you download from Email are not saved to USB storage and they are not listed in Music.

If the image is in JPG, GIF, BMP or PNG format, you can also save it to and view it in the Photos app.

Do one of the following:

• To share an image: With the message open, press and hold Option

and tap the image. Then tap Share Image.

• To copy an image to Photos: Tap the image file name and then tap

Copy to Photos (if available).

Chapter 7 : Email, text, multimedia and instant messaging 83

Add a contact from an email message

Search for an email message

You can add a contact name or email address to your Contacts list directly from the header or from the To or Cc field of an incoming email message. You can either create a new contact or add the information to an existing contact.

1 Do one of the following in a message you've received:

• To add a contact from the message header: Tap the name or

email address in the header.

• To add a contact from the To or Cc field: Tap To and tap an email

address in the list of recipients.

2 Tap Add To Contacts.

3 Tap one of the following:

Add New Contact: Create a new contact for the name or address.

Add To Existing: Tap the contact you want to add the name or

address to.

DID YOU KNOW? You can add an email address to Contacts directly from the

Launcher or Card view. Type the email address. If the email address is not already in Contacts, tap Save to contacts. Tap Add To Contacts and tap Add

New Contact or Add To Existing. If you are adding to an existing contact, tap

the contact you want to add the name or address to. Enter the contact details and tap Done.

You can search for messages in any email folder. Incoming messages must be fully downloaded to your smartphone to show up in search results.

• In Launcher or Card view, type a few characters of a name, email

address or subject of an email. Tap Email, scroll to find the email you want and tap to open it.

• Open Email and open the folder containing the message. Start

typing a name, email address or subject line of a message you're looking for. Matching results appear as you type. Keep entering characters to narrow the list.

Reply to a message

1 Open a message.

2 Tap one of the following:

: Reply to just the sender.

: Reply to the sender and all other addressees.

3 Enter the reply message text and tap .

Forward a message

View a contact from an email message

• In a message you've received from someone listed in the Contacts app,

tap the name to open the contact entry.

84 Chapter 7 : Email, text, multimedia and instant messaging

1 Open a message and tap .

2 Address the forwarded message (see Create and send an email

message).

3 Enter the forwarded message text and tap .

Show or hide message recipients

You can show all recipients in the To or Cc fields of an email you received.

1 Open a message.

2 Open the application menu, tap Show Recipients or Hide Recipients.

2 Open the application menu, tap Mark All Read and then tap Mark

All Read again.

Flag or unflag a message

When you flag a message, a is placed beside the message in your Inbox. You might flag a message to highlight it as something that you need to return to.

Copy messages

You can copy the body text of a message.

1 Open a message.

2 Open the application menu, tap Edit and tap Copy All.

Move a message to another folder

1 Open a message.

2 Open the application menu and tap Move To Folder.

3 Tap the folder you want.

Mark a message as read or unread

1 Open a message.

2 Open the application menu and tap Mark as Read/Unread.

Mark all messages in a folder as read

1 Open a folder.

1 Open a message.

2 Open the application menu and tap Set flag or Remove flag.

Show or hide message header details

1 Open a message.

2 Tap a recipient name to show details. Tap again to hide details.

Delete a message

Deleting a message moves it to your deleted items folder, so it's still on your smartphone. Depending on your email account, this folder is called Deleted Items, Deleted, Trash or something else.

Do one of the following:

• In the message list: Throw the message off the side of the screen.

• In an open message: Tap .

To avoid deleting a message accidentally, you can turn the Delete Confirmation preference on (see Set email preferences). If you do accidentally delete a message, you can move it back to the original folder (see Move a message to another folder). To remove a message from your smartphone permanently, delete it from the deleted items folder. To delete all messages from the deleted items folder, open the application menu while in the folder, tap Empty Trash and then tap Empty Trash again.

Chapter 7 : Email, text, multimedia and instant messaging 85

TIP If you change the folder where you store deleted messages for an IMAP

account (see Enter advanced account settings), deleting messages from the folder removes them from your smartphone.

Add a signature to outgoing messages

A signature includes information you want to add to the closing of all your outgoing messages – for example, your name, address and phone numbers; your website; or a personal motto. You can use a different signature for each email account.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account you want.

4 Tap the Signature field and enter the signature text. To format the

text with bold, italics or colour, select the text (see Text selection

gestures), open the application menu and tap Edit > [the option you

want].

View mail folders

1 Open Email .

2 Tap to the right of an account name.

3 Tap the folder name you want to open.

4 (Optional) Tap the folder header to view information such as last

sync and number of messages.

Sort email in a folder

1 Open Email .

2 If the folder you want is not displayed, tap to display the folders

for one of your accounts.

3 Tap a folder, open the application menu and tap Sort.

4 Tap any of the following:

By Date: Sort the folder contents by date, from most recent to oldest.

Tap By Date again to sort in reverse order.

By Sender: Sort by sender first name, from A to Z. Tap By Sender

again to sort in reverse order. In outgoing message folders, such as Sent and Outbox, By Sender sorts emails by recipient first names.

By Subject: Sort by subject, from A to Z. Tap By Subject again to sort

in reverse order.

86 Chapter 7 : Email, text, multimedia and instant messaging

Add an email folder as a favourite

Reorder accounts

Favourites appear at the top of Account List view.

1 Open Email .

2 If the folder you want is not displayed, tap to the right of the

email account name to display the folder.

3 Tap to the right of the folder name.

To remove a folder as a favourite, repeats steps 1 and 2 and tap to the right of the folder name.

Set email preferences

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Set any of the following:

Smart Folders: Set whether to include All Inboxes and/or All

Flagged messages as favourites at the top of Account List view.

Delete Confirmation: Tap to turn this setting On/Off. When Delete

Confirmation is on, you are asked to confirm deletion of email messages.

Accounts: Tap an account name to enter advanced settings or to

change synchronisation settings for email, contacts, calendar events or tasks (see Enter advanced account settings and Rename an

account).

Add Account: See Set up email.

You can change the order of the accounts in Account List view.

1 Open Email .

2 Open the application menu and tap Preferences & Accounts.

3 Tap and hold the account name, wait for the visual cue and then

drag the account up or down.

Reply to meeting invitations

You receive meeting invitations on your smartphone in the same way that you receive email messages. You cannot create meeting invitations on your smartphone.

Tap to accept, tentatively accept or decline an invitation.

Here are the key features of meeting invitations:

• Meeting invitations appear on your smartphone in the Email

application, not in the Calendar application.

• From within the Email application, you can accept, decline or

tentatively accept a meeting invitation.

• If you accept or tentatively accept an invitation, it appears as an event

in Calendar.

• You can reply to and forward meeting invitations in the same way as

email messages.

TIP If you receive an updated meeting invitation, you can again choose to

accept, decline or tentatively accept. If you receive a meeting cancellation, open the message and tap Remove From Calendar to delete the meeting from your calendar.

Default Account: Tap the account shown and then tap the account

you want to set as the new default. The default account is used to send a message when you create a new message in Account List view or in a merged folder view such as All Inboxes or All Flagged.

Chapter 7 : Email, text, multimedia and instant messaging 87

Send email messages from within another application

Use the share menu item in any application that supports this feature to send an item as an attachment to an email message. This feature is available in the Contacts, Photos, PDF View and Memos applications, among others. Depending on the app, the menu item might be called

Share, Send or Email. For details, see the section in this guide on the

specific application.

Messaging: All messages in one application

you've exchanged with this person, and the bottom part provides the area where you type your next message.

You can carry on multiple conversations at the same time.

1 Open Messaging .

2 Do one of the following:

• Start a new conversation: Create a message (see Create and send

a text or multimedia message or Send and receive IM messages),

or tap a message and reply to it.

• Continue an existing conversation: Tap the conversation.

What kinds of messages can I send and receive?

You can use the Messaging application to send and receive the following types of messages:

• Text and multimedia messages (see Create and send a text or

multimedia message)

• Instant messages for an IM account you already have set up online (see

Set up an instant messaging (IM) account)

The Synergy feature enables the Messaging app to gather all your text, multimedia and instant messages to and from the same contact into a single conversation (sometimes called a "thread"). So you can see your entire message history with someone regardless of the different methods you happened to use to communicate with that person (see Work with

conversations). You can even switch from account to account without

losing the thread of your conversation (see Switch between messaging

accounts in a conversation)—just pick the messaging account that's most

likely to keep you in unbroken contact with the person you're talking to.

Work with conversations

3 Enter your message.

4 Tap .

TIP You can copy the contents of a conversation as plain text, which you can

paste in a memo, email message and so on (see Copy messages).

Switch between messaging accounts in a conversation

In a single conversation, you can switch between text/multimedia messaging and an IM account. So if you are having an IM chat with someone and he or she goes offline, you can send the person a text message to wrap up the conversation. You can also switch between different phone numbers for sending a text message to a person.

TIP To be able to switch between text messaging and IM messaging with

someone, that person's mobile phone number and IM address must be in the same single contact or a linked contact. If the address and number are in different unlinked contacts, link them (see Link a contact).

When you exchange more than one message with a person, the messages are grouped into a conversation. A single conversation can contain text, multimedia and IM messages. When you start or continue a conversation, the top part of Conversations view displays all messages

88 Chapter 7 : Email, text, multimedia and instant messaging

1 In Messaging, start a new conversation or open one that's listed in

Conversations view.

2 Tap Text or an IM account name in the top right-hand corner of the

screen. If available, the other ways to communicate with this contact appear in a list. Tap the account or phone number you want to use.

Dial a number from a conversation

1 Open Messaging .

3 In Friends view, tap to expand a friend list. Tap a friend name to

contact that person.

TIP You can set a preference to show all your friends, whether they are online or

offline, or to hide offline friends. In Friends view, open the application menu and tap Show/Hide Offline Friends.

Use emoticons in a message

To include an emoticon in a text, multimedia or IM message, type a keyboard character combination for that emoticon. Most emoticons can be created by more than one combination. After you send the message, the emoticon image appears in the conversation on your smartphone and on the recipient's smartphone, as long as the receiving IM application supports the image.

2 Tap a conversation.

3 Do one of the following:

• Tap the contact name or phone number at the top of the screen

and tap the number you want to call.

• Tap Text or the IM account name in the top right-hand corner and

tap beside the number you want to call.

Switch between Conversations view and Friends view

Conversations view lists all of your Messaging conversations. Friends view lists all of your IM friends.

1 Open Messaging .

2 For Conversations view, tap Conversations. For Friends view, tap

Friends.

This table shows the emoticons that are supported on your smartphone.

NOTE Emoticon combinations that use words, such as :cool or :cry, are not

supported in most messaging applications. Emoticons created using these combinations may not appear correctly on the recipient's phone.

Table 1. Supported emoticons

To display

Enter any of these keyboard character combinations... this emoticon...

>:o >:-o >:O >:-O >:( >:-( :angry :mad

o_O :confused

8) 8-) B) B-) :cool

:’( =’( :cry

:[ :-[ =[ =-[ :redface

:S :-S :s :-s %-( %( X-( X( :eww :gross

Chapter 7 : Email, text, multimedia and instant messaging 89

Table 1. Supported emoticons

1 Open Messaging .

To display this emoticon...

Enter any of these keyboard character combinations...

:! :-! :eek

:(:-(=(=-(:sad

:O :-O :o :-o =O =-O =o =-o :surprised :shock :omg

^^ ^_^ ^-^ :grin :biggrin

<3 :heart

O:) O:-) o:) o:-) :innocent :angel

:-*:*=*=-*:kiss

:-D:D=D=-D:laugh:lol

>:-) >:) >:-> >:> :evil :twisted

:| :-| :neutral :meh

:-&:&=&=-&:-@:@=@=-@:sick

2 Open the application menu and tap Preferences & Accounts.

3 In Show Notifications, tap On or Off.

4 When Show Notifications is on, tap Alert and tap any of the

following:

Vibrate: The smartphone vibrates with no other sound.

System Sound: The system sound plays. If the ringer is off, the

smartphone vibrates.

Ringtone: Tap a ringtone. To change a ringtone for messages, below

Alert, tap Ringtone. Tap a ringtone name. To hear the ringtone: Tap

to the right of its name.

Mute: No sound plays and the smartphone does not vibrate.

Messaging: Text and multimedia messaging

Create and send a text or multimedia message

:):-)=)=-):smile

:/:-/:\:-\=/=-/=\=-\:doh

;) ;-) :wink

:P :-P :p :-p :b :-b =p =P =b =-b =-p =-P :yuck :razz

Customise messaging notifications

You can set your smartphone to show a notification and/or play a sound when a new message arrives. These settings apply to all your Messaging accounts.

90 Chapter 7 : Email, text, multimedia and instant messaging

Each text message can have up to 160 characters. You can send a message of more than 160 characters, but the message may be split into several messages. If you send a text message to an email address, the email address is deducted from the 160-character count.

Multimedia messages consist of text and pictures or videos. You can include pictures in JPG format and videos that you record on your smartphone.

DID YOU KNOW? You can send and receive text messages even while you are

on a phone call. This is easiest when using a hands-free headset or the speaker.

BEFORE

YOU BEGIN

• Before you use your smartphone to send or receive multimedia

messages, refer to your service plan for pricing and availability of multimedia messaging services.

• Make sure that the phone is on and that you're inside a coverage area

(see Turn wireless services on).

TIP You can also use Just Type to write a text message from Card view or the

Launcher. Start typing a message and scroll down the list of search options. Under Quick Actions, tap More and then tap New Message. The Messaging application opens at a new message, with the text you have entered in the body of the message.

1 Open Messaging .

2 The first time you open Messaging, tap Done to send a text or

multimedia message. Thereafter, skip to step 3.

3 Tap . The cursor is in the To field. Do one of the following to

address the message:

• Enter a contact's first or last name or initials, screen name, phone

number or email address. When you enter a contact name, favourites appear at the top of the search results (see Create a

favourite). Tap the phone number, IM account name or email

address you want to use to send the message when it appears.

• Tap to open your full contact list. Tap the contact you want or

enter a name or address to narrow the list.

• Enter a phone number for a recipient who is not a contact.

• Do you need to enter a short code that contains letters—for

example, to text a vote to a TV poll or to make a donation to a charity? Use the keyboard to enter it; just press the letter keys and tap the code that appears under Short Code. This is not the same as dialling a number that is expressed as letters—for example, (555) 256 TALK. To dial a number like this, you must use the onscreen dial pad and tap the numbers that correspond to the letters T,A,L,K— which would be 8255.

4 (Optional) Tap the To field and repeat step 3 to enter additional

recipients.

5 To attach a picture in JPG format to a multimedia message, do one

of the following:

• Before entering the message text: Tap . Tap the album

containing the picture you want and tap the picture, or tap New

Photo and take a picture. Tap Attach Photo.

• After entering the message text: Open the application menu and

tap Add File. Follow the instructions given above.

6 To attach a video you have recorded to a multimedia message, do

one of the following:

• Before entering the message text: Tap and tap . Tap the

album containing the video and tap the video, or tap New Video. If you tap New Video, tap to start recording, tap to stop and then tap the new video's date. If a video is above the maximum size allowed for sending by multimedia message you can trim the video to an appropriate size (see Edit videos you have

recorded).

• After entering the message text: Open the application menu, tap

Attach File and tap . Tap the album containing the video and

tap the video, or tap New Video. Follow the instructions given above.

7 Enter the message text and tap .

TIP You can include emoticons in your message (see Use emoticons in a

message).

TIP You can also send a contact entry as part of a multimedia message. Do this

in the Contacts app (see Send contacts).

TIP If you have an HP TouchPad, you can pair it with your smartphone to allow

you to transfer the sending and receiving of text messages between your smartphone and your TouchPad (see Pair with an HP webOS tablet using Touch

to Share).

Receive and view text and multimedia messages

You can view pictures, videos and animated GIFs and listen to music files included in a multimedia message. You can save pictures in JPG format to

Chapter 7 : Email, text, multimedia and instant messaging 91

your smartphone for viewing in the Photos application. Animated GIF files appear as JPG files in the Messaging app.

1 Open Messaging .

2 Tap a conversation to view messages.

3 To view an attached file in a multimedia message: Tap a music,

video or vCard file name.

4 Attached pictures are displayed within the message. To view an

attached picture: Tap the picture and tap View. Tap Copy To Photos to save an attached JPG picture.

Forward a message

1 In a conversation, tap a message.

2 Do one of the following:

• To forward the message through Messaging: Tap Forward and

enter the recipient's number or address in the To field.

• To forward the message in an email: Tap Forward Via Email and

enter the recipient's name or email address in the To field.

3 (Optional) Tap the message text and edit the text.

5 (Optional) Do any of the following from the body of the message:

• To call a number: Tap the number and tap .

• To add a number to Contacts: Tap and hold the number and tap

Add to Contacts. Tap Save As New to create a new contact or tap Add To Existing to add this number to an existing contact.

• To send an email: Tap the email address.

• To go to a web address: Tap it.

Add a contact from a text or multimedia message

To add a message sender as a contact:

1 In Conversations view, tap a conversation with someone who is not a

contact.

2 Tap the header at the top of the screen.

3 Tap Add To Contacts.

4 Tap one of the following:

Add New Contact: Create a new contact for the number.

4 Tap .

Copy messages

You can copy an individual message as plain text. You can also copy the contents of an entire conversation.

1 Open Messaging .

2 Tap a conversation.

3 Do one of the following:

• To copy the entire conversation: Open the application menu, tap

Edit and tap Copy All.

• To copy a single message: Tap the message and tap Copy Text.

View a contact's information from a message

• In a conversation, tap the header of a message received from a contact

to open the contact entry.

Add To Existing: Tap the contact you want to add the number to.

92 Chapter 7 : Email, text, multimedia and instant messaging

Dial a number from a message

• Tap a phone number and tap .

Delete a message

1 In a conversation, throw the message off the side of the screen.

2 Tap Delete to confirm.

Delete a conversation

For example, suppose you want to set up your Google Talk account on your smartphone. The last step in setup is to select all the other apps that you want to receive data from your Google account (besides Messaging, you can include Contacts, Calendar and Email). After setup is complete, your smartphone begins to download your messages and all data for all other apps you selected for synchronisation.

1 Open Messaging .

2 Do one of the following:

• The first time you open Messaging: Tap Add An Account.

• Any other time: Open the application menu and tap Preferences &

Accounts. Tap Add IM Account.

1 In Conversations view, throw the conversation off the side of the

screen.

2 Tap Delete to confirm.

Messaging: Instant messaging

Set up an instant messaging (IM) account

Your smartphone supports instant messaging through popular online IM services, such as Google Talk and AIM. If you already have an IM account, you can sign in through the Messaging app or through the Accounts app (see Use the Accounts application to set up an online

account).

The HP Synergy feature (see Your HP Pre During the same process you go through to set up a messaging account, you also set up the same account for all other applications that can display data from that account. For details on how Synergy works for the current list of online accounts, see Online accounts available for webOS

phones.

) provides another advantage:

3 Do either of the following:

• To set up messaging with one of the accounts listed: Tap the

account type.

• To set up an account type that is not listed, tap Find More, tap an

app and follow the onscreen instructions to add the account.

4 If you are setting up a Skype account, tap Sign In.

5 Enter your username and password.

6 Tap Sign In.

7 Depending on the account, you may be presented with options for

which apps should download data from that account. For each app, tap On or Off and then tap Create.

8 Tap Done.

Create a Skype account in Messaging

You do not need to have a Skype account set up before using Skype in Messaging—you can set one up directly from Messaging. You can also create a Skype account in Accounts (see Use the Accounts application to

set up an online account), Contacts (see Create a Skype account in Contacts) and Phone (see Create or sign in to a Skype account).

Chapter 7 : Email, text, multimedia and instant messaging 93

1 Open Messaging .

All members of a group chat must be Skype friends.

2 Do one of the following:

• The first time you open Messaging: Tap Add An Account.

• Any other time: Open the application menu and tap Preferences &

Accounts. Tap Add IM Account.

3 Tap Skype, and then tap Create Account.

4 Tap Accept to agree to Skype's terms and conditions.

5 Enter the following details:

• Full Name: Enter your full name.

• Skype Name: Enter a name that you will use to identify yourself to

other Skype users.

• Password: Enter a password and then enter it again.

• Email Address: Enter your email address and then enter it again.

6 Tap Create Account and then tap Create.

Sign in to an IM account

1 Open Messaging .

2 Tap Friends.

3 Tap to the left of the text Offline and tap Available.

1 Open Messaging .

2 Do one of the following:

• To start a new group chat: In Conversations or Friends view, tap

. Enter two or more Skype friends or tap to search for

Skype friends. Enter a message to create the initial chat topic and tap to set up the chat. In Conversations view, tap the new chat you created.

• To continue an existing group chat: In Conversations view, tap the

conversation.

3 Enter a message and tap .

4 When one of the message recipients replies, the reply appears

below your message in the conversation. Repeat step 3 to reply to the entire group.

5 (Optional) Do any of the following:

• To add or change a topic for the chat: Tap the conversation, open

the application menu and tap Set Topic. Enter or edit the topic, and tap Set Topic.

• To add another friend to a chat: Tap the conversation, open the

application menu and tap Add Friend To This Chat. Enter the

friend's Skype name or tap to search for a Skype name and tap .

• To see all participants in a group chat: Tap the conversation

header. Tap a chat participant to see that participant's contact details.

• To leave a chat: Tap the conversation, open the application menu

and tap Leave Chat.

Chat with a group

Group chat is available only with Skype mobile. To set up your Skype account in Messaging, see Set up an instant messaging (IM) account. If you have already set up your Skype account in Phone, Contacts or Accounts, it is set up in Messaging automatically.

94 Chapter 7 : Email, text, multimedia and instant messaging

Sign out of an IM account

1 Open Messaging .

2 Tap Friends.

3 Tap the status icon to the left of your online status (Available or Busy)

and tap Sign off.

Send and receive IM messages

BEFORE YOU BEGIN Make sure that the phone is on and that you're inside a

coverage area (see Turn wireless services on).

Add a friend

To add a friend to an IM account, you must send a friend request and be accepted as a friend by the invitee.

To send a friend request:

1 Open Messaging .

2 Do one of the following to start or continue a conversation:

• In Friends view, tap a friend name. If there's more than one

account for that friend, the most recently used IM account is opened. To switch to another IM account, tap the IM account name in the top right and tap an IM address.

• In Conversations view, tap an existing conversation.

• In Conversations or Friends view, tap to start a new message.

Enter an IM address, or tap to search for a contact.

3 Enter the message text and tap .

TIP You can include emoticons in your message (see Use emoticons in a

message).

4 When the message recipient replies, the reply appears below your

message in the conversation. Repeat step 3 to reply to that person.

5 (Optional) Do any of the following from a message you receive:

• To call a number: Tap the number and tap .

• To add a number to Contacts: Tap and hold the number and tap

Add to Contacts. Tap Save As New to create a new contact or tap Add To Existing to add this number to an existing contact.

• To send an email: Tap the email address.

• To go to a web address: Tap it.

2 Open the application menu and tap Add Friend.

3 Tap the IM Service field and tap the account in which you want to

add the friend.

4 Do one of the following:

• To add a Skype friend: Tap Add a Contact, enter the name or

screen name of the friend you want to add and tap . Tap the friend name.

• To add a friend in any other IM account: In the Friend Name field,

enter the friend details required by the account, for example, an email address or IM address.

5 (Optional, if available) Tap the Message field and enter a message

for your friend invitee.

6 Tap Add Friend.

Receive a friend request

1 Open Messaging .

2 Tap the conversation containing the invitation.

3 Do one of the following:

• To accept a friend request: Tap .

• To decline a friend request: Tap and tap Delete.

Chapter 7 : Email, text, multimedia and instant messaging 95

Block a message sender

Change your custom message

You can block a person from contacting you by IM if you don't want to receive any further messages from them.

You cannot, however, block a person who is on your IM friends list. To block an IM friend you first need to delete them from your friend list (see

Delete a friend).

1 Open Messaging .

2 Tap a conversation with the person you want to block.

3 Open the application menu and tap Delete This Person.

4 Tap Delete.

Delete a friend

1 Open Messaging .

2 Do one of the following:

• In Conversations view, tap a conversation with the friend you want

to delete.

• In Friends view, tap a friend.

3 Open the application menu and tap Delete This Person.

4 Tap Delete.

Your custom message is seen by your IM friends. It appears next to your IM screen name and status. It can contain any text you want.

1 Open Messaging .

2 Tap Friends.

3 Do one of the following:

• If you already have a custom message, tap the current message

and enter the new message text.

• If you're creating a custom message for the first time, tap the status

text (Available or Busy) and enter the custom message text.

Change your IM account username and password

If you change the username or password for your IM account online, you need to enter the updated information for the account on your smartphone.

1 Open Messaging .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Enter the new information and tap Sign In.

Change your online status

1 Open Messaging .

2 Tap Friends.

3 Tap the status icon to the left of the status description, and tap your

new status.

96 Chapter 7 : Email, text, multimedia and instant messaging

Delete an IM account

1 Open Messaging .

2 Open the application menu and tap Preferences & Accounts.

3 Tap the account name.

4 Tap Remove Account and tap Remove Messaging Account.

8 Contacts, Calendar and other personal information

97 Contacts 108 Calendar 11 4 Ta s k s 11 6 M e m o s 11 8 C l o c k 11 9 C a l c u l a t o r 11 9 Fa c e b o o k

Contacts

How do I add names and other info into Contacts?

You have a few options for getting info into Contacts.

Connect to an online address book: If you have an address book in an

online account that works with the HP Synergy feature (see Your HP Pre for example, Google or Microsoft Exchange, you can set up Contacts on your smartphone to synchronise and display contacts that you store in the online address book. After you set up the connection to the online address book, contacts you enter online show up automatically in Contacts and contacts you enter on your smartphone sync to the online account, provided the account allows writing from the smartphone to the online account.

You can set up your contacts accounts in either of the following locations:

• The Contacts app (see Use Contacts for the first time and Customise

Contacts)

The Synergy feature provides another advantage: During the same process you go through to set up a contacts account, you also set up the same account for all other applications that can display data from that account. For details on how Synergy works for the current list of online accounts, see Online accounts available for webOS phones.

For example, suppose you want to set up your Google contacts account on your smartphone. The last step in setup is to select all the other apps that you want to receive data from your Google account (besides Contacts, you can include Messaging, Calendar and Email). After setup is complete, your smartphone begins to download your contacts and all data for all other apps you selected for synchronisation.

NOTE In the Launcher, tap Accounts and then tap Add Account to see the

current list of online accounts you can set up on your smartphone and from which you can access contact info. See Online accounts available for webOS

phones to see how major online accounts synchronise data between the

web-based account and your smartphone.

Enter a contact directly in Contacts: See Create a contact for instructions.

You can assign the contact to one of your online address books – if you do, it synchronises with the online address book. Or you can create the contact in your HP webOS Account, which means it shows up on your smartphone only. HP webOS Account contacts are included in the daily backup of your HP webOS Account information, so you can restore them if they are accidentally erased.

• The Accounts app (see Use the Accounts application to set up an online

account)

Chapter 8 : Contacts, Calendar and other personal information 97

Use a third-party sync solution: If you want to use a desktop app to store

your contacts, you may be able to use a third-party solution (sold separately) to sync your contacts directly with your computer (see Sync

your desktop organiser and your smartphone or go to hpwebos.com/ sync-solutions to see if third-party solutions are available for your

smartphone). If there are no solutions available for your smartphone, check with the developers of existing sync software for other webOS devices to see if they are developing a solution for your smartphone.

Export contacts from desktop software or an old phone: When you

export contacts from desktop software or an old phone, you select which account to assign those contacts to. Look for those contacts in the account you select (see Transfer data from an old phone and Export data from a

desktop organiser on your computer).

Download vCard info to Contacts: A vCard is a file type made especially

for contact info. A vCard may contain one or many contact entries. A vCard can be attached to an email or a multimedia message, and you can download the info in a vCard to your Contacts app. See Receive

vCards.

Linked contacts

1 Tap the photo icon to see the contacts that are linked. 2 Emily is a contact in your Google online account and in your HP webOS Account. 3 Scroll down to see Emily's combined contact info.

You can unlink linked contacts, and you can manually link contacts (see

Unlink a contact or Link a contact).

The Synergy feature automatically links contacts from different accounts if it finds data in common between them. For example, if you have a contact in Exchange and in Google for Emily Weeks, your smartphone links the contacts so that all of Emily's info shows up on a single contact screen. You need to open just one view to see all of Emily's info. The actual data remains separate in the various accounts where you originally created the data; it's just assembled in one view on your smartphone for your convenience.

How can you tell if a contact is linked? Look in the top right-hand corner of the contact screen. If you see a number beside the photo icon, that means that you're looking at a linked contact, with combined info from contacts you're storing in separate accounts.

98 Chapter 8 : Contacts, Calendar and other personal information

Use Contacts for the first time

1 Open Contacts .

2 Do one of the following:

• To set up an online account to sync: Tap Add An Account and go

to step 3.

• To open Contacts without creating an online account or to use

accounts you have set up already in another app: Tap Done. This opens your HP webOS Account and any online accounts, then you can start creating contacts in these accounts.

3 To set up an account that is listed, tap the account type and go to

step 4. To set up an account type that is not listed, tap Find more to find an app, then follow the instructions onscreen.

4 If you are setting up a Skype account, tap Sign In.

4 Enter the account information and then tap Sign in.

5 Enter the account information and then tap Sign in.

6 If you are setting up an Exchange account, to keep your Exchange

account secure, you may be asked to set a password or PIN that is required to unlock the smartphone. Tap Set Password or Set PIN. Enter a password or PIN and tap Done. If you encounter problems while setting up an Exchange account, see Set up email: Microsoft

Exchange and Lotus Notes to learn about setting up an account

manually.

7 Depending on the account, you may be presented with options for

which apps should download data from that account. For each app, tap On or Off and then tap Create.

NOTE If you add your Facebook or LinkedIn account to Contacts, your friends'

Facebook and LinkedIn email addresses show up in Contacts. You cannot change Facebook or LinkedIn info from Contacts on your smartphone. You also cannot add friends to your Facebook or LinkedIn account from Contacts. To work directly with Facebook or LinkedIn, download the free Facebook or LinkedIn application from App Catalog (see Download a free application and

Facebook) or go to facebook.com or linkedin.com in the Web application (see Web).

5 If you are setting up an Exchange account, to keep your Exchange

Exchange and Lotus Notes to learn about setting up an account

manually.

6 Depending on the account, you may be presented with options for

which apps should download data from that account. For each app, tap On or Off and then tap Create.

Create a Skype account in Contacts

You do not need to have a Skype account set up before using Skype in Contacts—you can set one up directly from Contacts. You can also create a Skype account in Accounts (see Use the Accounts application to set up

an online account), Messaging (see Create a Skype account in Messaging) and Phone (see Create or sign in to a Skype account).

1 Open Contacts .

2 Do one of the following:

Set up an online account in Contacts

1 Open Contacts .

2 Do one of the following:

• To set up an online account the first time you use Contacts: See

Use Contacts for the first time.

• To set up an online account any other time: Open the application

menu, tap Preferences & Accounts, tap Add an account, tap an

account type and go to step 3. To set up an account type that is not listed, tap Find more to find an app, then follow the instructions onscreen.

3 If you are setting up a Skype account, tap Sign In.

• The first time you open Contacts: Tap Add An Account.

• Any other time: Open the application menu and tap Preferences &

Accounts. Tap Add an account.

3 Tap Skype, and then tap Create Account.

4 Tap Accept to agree to Skype's terms and conditions.

5 Enter the following details:

• Full Name: Enter your full name.

• Skype Name: Enter a name that you will use to identify yourself to

other Skype users.

Chapter 8 : Contacts, Calendar and other personal information 99

• Password: Enter a password and then enter it again.

• Email Address: Enter your email address and then enter it again.

6 Tap Create Account and then tap Create.

Create a contact

You can add a contact to an account. If you don't specify the account, the new contact is added to your default account.

If you are using Contacts for the first time, you go through a few different steps to add or access the contacts on your smartphone (see Use Contacts

for the first time). Follow this procedure to add contacts directly on your

smartphone after the first time you use Contacts.

6 Tap fields to enter contact details, select a ringtone for this contact

and so on. Scroll to see all fields. You can add a reminder that appears whenever you and this person get in touch. See Assign a

reminder message to a contact.

7 In some fields, such as New Phone Number, when you enter the

information, a label button appears on the right. Tap the button to change the label for your entry—for example, to identify a number as a mobile or work phone.

TIP When you enter a phone number that requires pauses—for example, a

number for which you need to enter a password or respond to prompts—you can insert a pause or a stop in the number. To insert a two-second pause, enter a P where you want the pause to appear. To insert a stop, enter a W where you want the stop to appear. To dial the next set of numbers after the stop, tap the numbers you entered as they appear onscreen.

1 Open Contacts .

2 Tap .

3 (Optional) Tap the account icon to the right of Name to change the

account to which the new contact will be added.

NOTE If an account doesn't appear in the list, you can't add data to that

account from your smartphone.

4 Tap Name to enter the contact name.

5 To add detailed name information, such as prefix, suffix or middle

name, to a name, open the application menu and tap Name Details.

* Account icon, showing HP webOS Account

8 Tap Done.

9 (Optional) To assign the contact as a favourite, open the contact and

tap (see Create a favourite).

Find a contact

To find a contact within the Contacts app, use these steps.

1 Open Contacts .

2 Begin typing any of the following:

• First, middle or last name

• First and last initial (no space between)

• Company

• Nickname

3 For more search options, tap Global Address Search. (This option is

available if you are using Microsoft Exchange with a Global Address List.)

100 Chapter 8 : Contacts, Calendar and other personal information

4 Tap the contact.

HP Pre 3 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

1 Welcome

What's in the box?

Hardware

Print material

Where can I learn more?

2 Basics

Get to know your smartphone

Slide out the keyboard

Front view

Keyboard

Touchscreen

Icons in the title bar

Top view

Back view

Set up your smartphone

Insert the SIM card and set up your smartphone

Verify your account

What is an HP webOS Account?

Charge the battery

Maximising battery life

Turn your smartphone on/off

Why the screen goes dark

Turn the screen on/off

Turn wireless services off (aeroplane mode)

Turn wireless services on

Shut down your smartphone

Use gestures: tap, swipe, drag, flick, pinch

Swipe

Drag

Flick

Pinch (zoom gestures)

Scroll gestures

Text selection gestures

Update the HP webOS operating system

Respond to a system software notification

Manually check for system updates

3 Just Type

Just Type overview

Get in touch with a contact

Search the web

Find information in an application on your smartphone

Create a new item such as a message or memo

Open an application

Use application keywords

Repeat a recent search

Customise Just Type

4 Work with applications

Open applications

Open an application using Just Type

Open an application in the Launcher

Open an application in Quick Launch

Use the menus

Go up one level in an app (back gesture)

Open the application menu

Open the connection menu

Enter and save information

Enter upper-case letters

Use the keyboard

Enter alternative keyboard characters

Enter passwords

Enter characters from the symbols table

Symbols and accented characters

Enter information in a field

Work with the Text Assist feature

Customise Text Assist settings

Add your own words and shortcuts

Cut, copy and paste information

Use the Copy All or Select All feature

Select items in a list

Save information

Close applications

Delete applications

Manage applications in Card view

Work with stacked cards

Move among cards and stacks