Hewlett-Packard, Inc. and its suppliers assume no responsibility for any damage or loss
resulting from the use of this guide. Hewlett-Packard, Inc. and its suppliers assume no
responsibility for any loss or claims by third parties that may arise through the use of this
software. Hewlett-Packard, Inc. and its suppliers assume no responsibility for any damage or
loss caused by deletion of data as a result of malfunction, dead battery or repairs. Be sure to
make backup copies of all important data on other media to protect against data loss.
Patent pending. This product also is licensed under United States patent 6,058,304.
Email, mobile number and related information required for setup and activation. Actual
speeds may vary. Required data services sold separately; unlimited plan recommended and
may be required. Not all web content may be available.
This symbol means do not dispose of your product with your other household
waste. Instead, you should protect human health and the environment by handing
over your waste equipment to a designated collection, please contact your
household waste disposal service.
HP encourages customers to recycle used electronic hardware, HP original print cartridges
and rechargeable batteries. For more information about recycling programmes, go to
hp.com/recycle.
v. 1.0
Open Source Licence information
You can view the Open Source Licence terms on your smartphone. Tap the centre of the
gesture area and then tap the Launcher icon. Swipe left until the PDF View icon appears. Tap
PDF View and then tap Open Source Information.pdf.
You can also view the file on your computer. Connect your smartphone to your computer
with the USB cable. On your smartphone, tap USB Drive. On your computer, locate and
double-click the removable drive named for your smartphone. To locate the drive, do the
following for your operating system:
•Windows Vista/Windows 7: Open Computer.
• Windows XP: Open My Computer.
•Mac: Open Finder.
• Linux (Ubuntu): The drive is displayed on the desktop.
• Other Linux distribution: The location of the drive may vary by system.
After you open the drive, double-click the file Open Source Information.pdf.
Contents
Chapter 1Welcome
7Your HP Pre
8What's in the box?
9Where can I learn more?
3
Chapter 2Basics
11Get to know your smartphone
15Set up your smartphone
17Charge the battery
18Turn your smartphone on/off
20Use gestures: tap, swipe, drag, flick, pinch
25Update the HP webOS operating system
Chapter 3Just Type
27Just Type overview
27Get in touch with a contact
28Search the web
29Find information in an application on your
smartphone
30Create a new item such as a message or memo
30Open an application
31Repeat a recent search
31Customise Just Type
Chapter 4Work with applications
33Open applications
35Go up one level in an app (back gesture)
35Use the menus
37Enter and save information
41Close applications
42Delete applications
42Manage applications in Card view
44Manage applications in the Launcher
45Manage online accounts
47View and work with notifications
48Create and work with favourites
Chapter 5Copy files and sync your personal data
49Copy files between your smartphone and your
computer
50Overview: Get your personal data onto your
smartphone
53Get data from an online account in the cloud
53Export data from a desktop organiser on your
computer
54Sync your desktop organiser and your smartphone
56Transfer data from an old phone
Chapter 6Phone
57Make calls
61Receive calls
62Use voicemail
64What can I do during a call?
67What's my number?
67View your call history
68Work with favourites
69Save a phone number to Contacts
Contents3
70Use a phone headset
71Customise smartphone settings
76Use SIM Toolkit
157 Use your smartphone as a modem
Chapter 11Documents
Chapter 7Email, text, multimedia and instant messaging
77Email
88Messaging: All messages in one application
90Messaging: Text and multimedia messaging
93Messaging: Instant messaging
121 Camera
122 Photos
126 Videos
129 YouTube
129 Music
134 Amazon MP3
Chapter 10Web and wireless connections
137 Wi-Fi
141 HP mobile hotspot
143 VPN
145 Web
150 Location Services
151 Maps
153 Bluetooth
156 Touch to Share
®
wireless technology
159 Quickoffice® mobile office software
162 PDF View
Chapter 12HP webOS App Catalog and Software
Manager
163 Browse applications in HP webOS App Catalog
164 Download a free application
164 Buy an application
166 Reinstall a deleted application
166 Set up a billing account
166 Set billing account preferences
167 Update or delete a billing account
167 Manage applications with Software Manager
168 Update a downloaded application from a
notification
168 Manually check for application updates
Chapter 13Preferences
169 Backup
173 Date & Time
174 Device Info
176 Exhibition
178 Regional Settings
179 Screen & Lock
181 Sounds & Ringtones
Chapter 14Troubleshooting
185 6Ts: Ways to get your HP Pre3 working again
188 HP webOS Account
191 Battery
193 Screen and performance
195 Phone
197 Hands-free devices
198 Synchronisation
4Contents
199 Data connections
200 Email
202 Messaging
203 Wi-Fi
205 Web
205 Calendar and Contacts
209 Camera
209 Photos, Videos and Music
209 Amazon MP3
210 HP webOS App Catalog
213 Transferring information to and from your
computer
214 Backing up and restoring data
215 Updates
215 Transferring information from another HP webOS
phone
215 Making room on your smartphone
ATerms
BOnline accounts available for webOS phones
CSpecifications
DRegulatory and safety information
EUse Adobe search
Contents5
6Contents
1 Welcome
7Your HP Pre
3
8What's in the box?
9Where can I learn more?
Your HP Pre
NOTE When referring to the company that makes your HP Pre3, this document
uses both the terms HP and Palm. HP and Palm are the same company; the use
of both terms reflects company terminology.
3
In one compact and indispensable device, you now have all of the
following:
• An advanced wireless smartphone running the HP webOS platform
• A full suite of organiser applications: Contacts, Calendar, Memos and
Tasks
• High-speed data transfer with 3G (UMTS/HSDPA/HSUPA) and GPRS/
EDGE support
• Wi-Fi capability
• A 5-megapixel digital camera
• GPS functionality
• Integrated text, multimedia and instant messaging (IM)
• Applications to view and manage Microsoft Office and Adobe PDF files
• HP webOS App Catalog, from which you can download applications
designed for your smartphone; select from an ever-expanding list of
applications
3
Your HP Pre
puts HP webOS—a multitasking, gesture-based operating
system—inside a small, beautiful device with a keyboard that you can
slide out whenever you need it. Here are a few highlights of your new
smartphone.
3
Gestures: On your HP Pre
, you make calls, move around and manage
your applications and info by making simple gestures either on the
touchscreen or in the gesture area directly beneath the screen. For more
information, see Use gestures: tap, swipe, drag, flick, pinch. Carry the
3
Gesture Guide (included in the box with your HP Pre
) around with you
and you'll soon know all the gestures by heart.
Multitasking: You can have many applications open at once and easily
move among them. Go to the Launcher to open apps. See the line-up of
your open apps in Card view. Tap an app to bring it into the foreground
and work with it. For more information, see Open applications. You can
also send email or surf the web while on a call.
Just Type: Need to call Ed? Just slide out the keyboard and type ed. If
he's listed in your Contacts, you can get his numbers from the search
results. Tap a number and you've made the call. Just Type works just as
fast when you need to search the web, find info in an application on your
smartphone, start an action such as creating an email message or memo
or update your status on social networking sites such as Facebook or
Twitter. For more information, see Just Type.
The HP Synergy feature: The HP Synergy feature works in the background
to gather your information from the various online sources where you keep
it and then display that information in a single view on your smartphone.
You can access your info quickly without having to remember where you
stored it.
Chapter 1 : Welcome7
For example, suppose you have a Google account for personal email,
contacts and calendar events, and an Exchange account for your
corporate email, contacts and events. The Email, Contacts and Calendar
3
applications on your HP Pre
all provide a view in which you can see
information from both of those accounts in one place—but even though
the information is brought into one view, the sources of that information
are kept separate. For more information, read about linked contacts,
layered calendars and the single inbox for your email in Contacts,
Calendar and Email.
NOTE See Online accounts available for webOS phones for the current list of
online accounts that you can set up on your smartphone and for information
about the behaviour of these accounts.
Thanks also to the Synergy feature, in the Messaging application, all your
conversations with the same person are grouped together in one
chat-style view. If you start an IM chat with Ed, for example, you can
continue the same conversation when Ed signs out of IM by sending him a
text message – and you can see it all in the same view. For more
information, see Messaging: All messages in one application.
3
Sync: Your HP Pre
gives you synchronisation without a cable. You can
sync with online services so that you can store and sync your info in online
accounts. For more information, see Get data from an online account in
the cloud.
What's in the box?
All of the following items are included in the smartphone box.
Hardware
Your HP webOS Account: When you set up your smartphone, you create
an HP webOS Account by entering a valid email address, creating a
password and answering a security question. Your account gives you an
account in which to create and store contacts and calendar events. It also
gives you access to services like automatic updates and automatic,
frequent backups of any of your info that is stored only on your
smartphone and isn’t synchronised with an online account (see What
information is backed up?).
WARNING Please refer to for information that helps you safely use your
smartphone. Failure to read and follow the important safety information in this
guide may result in property damage, serious bodily injury or death.
8Chapter 1 : Welcome
• HP Pre
3
• USB cable (charging and data transfer cable)
• AC charger with international plug adapters
• Standard lithium-ion battery (installed)
• 3.5 mm headset (not included with all smartphones)
DIDYOUKNOW? The USB cable included with your smartphone is used both to
charge your smartphone battery (see Charge the battery) and to connect your
smartphone to your computer as a removable USB drive (see Copy files between
your smartphone and your computer). To simplify charging, you can purchase
an HP Touchstone (sold separately).
Print material
• Getting Started guide
• Gesture Guide
• Limited Warranty
• General User Guide: Important Safety and Legal Information
Where can I learn more?
• On-device Help: Read short how-tos and watch animations on your new
smartphone.
• To view all Help: OpenHelp .
• To view Help topics for a single application: Open the
application, open the application menu and tap Help.
• Tools available from online support: Visit hpwebos.com/support to
access the 200+ page User Guide detailing every facet of your
smartphone. On the support site you can also edit your HP webOS
Account, watch how-to animations and access a tool to help you export
data from your desktop to your new smartphone (the Data Transfer
Assistant).
• Peer-to-peer support: Visit forums.hpwebos.com to share your
experiences and get help and advice from fellow customers.
• Self-paced learning guides: Visit learning.hpwebos.com to take a free
online tutorial about your new smartphone. Available in English only.
• Customer service from your wireless service provider: For questions
about your mobile account or the features of your mobile account,
contact your wireless service provider’s customer care.
Chapter 1 : Welcome9
10Chapter 1 : Welcome
2 Basics
11Get to know your smartphone
15Set up your smartphone
17Charge the battery
18Turn your smartphone on/off
20Use gestures: tap, swipe, drag, flick, pinch
25Update the HP webOS operating system
Get to know your smartphone
Slide out the keyboard
• Hold the smartphone as shown below and gently push up.
TIP When you are on a call or using data services to check email, browse the
web and so on, you may experience better sound or connection quality if you
keep the keyboard slid out.
Chapter 2 : Basics11
Front view
1 Earpiece: When you hold your smartphone up to your ear when on a call, the screen
darkens. See Why the screen goes dark.
2 Volume
3 Gesture area: Make the back gesture and begin other gestures here. See Use gestures:
tap, swipe, drag, flick, pinch.
4 Keyboard: See Use the keyboard.
5 Camera lens: For live video calling only. See Online accounts available for webOS
phones.
6 Touchscreen: Tap and make other gestures directly on the screen. See Touchscreen.
7 Charger/micro USB connector: Connect the small end of the USB cable to charge your
smartphone battery (see Charge the battery) or copy files (see Copy files between your
smartphone and your computer).
8 Microphone
NOTE The volume you set for each individual audio component is saved
automatically, whether the audio component is the earpiece of your
smartphone, a wired headset, a wireless headset that uses Bluetooth
®
wireless
technology, music heard through the speaker, music heard through a headset
and so on. When you return to using an audio component, the audio plays at
the volume you left it the last time you used that component.
Keyboard
1 Option: Press to enter numbers, punctuation and symbols that appear above the letters
on the keys (see Enter alternative keyboard characters) or to move the cursor (see Text
selection gestures).
2 Shift: See Enter upper-case letters and Text selection gestures.
3 Space
4 Backspace
5 Enter: Press to enter a line return (for example, in a memo or in an email message you
are composing) or to accept information you entered in a field. See Enter information in
a field.
6 Sym: Press to enter symbols and accented characters that don't appear on the keys. See
Enter characters from the symbols table.
12Chapter 2 : Basics
Touchscreen
TIP Be careful not to scratch, crush or apply too much pressure on the
touchscreen. Do not store your smartphone in a place where other items might
damage it. Do not use harsh chemicals, cleaning solvents or aerosols to clean
the smartphone or its accessories.
Card view
1 Just Type field: Displays text you type to look for, create or use information on your
smartphone, without needing to go to a specific app. See Just Type.
2 Wallpaper: The background image in Card view. You can customise your wallpaper. See
Change your wallpaper.
3 Quick Launch: Bar containing up to four icons for the apps you use most, plus an icon to
open the Launcher. You can customise the apps that appear in Quick Launch. See Open
an application in Quick Launch and Line up your favourite applications in Quick Launch.
The Launcher
1 Application name: Displays the name of the currently open application. Drag down over
the app name to open the application menu.
2 Launcher: See Open an application in the Launcher.
3 Connection icons: Show the status of wireless service connections and battery strength
(see Icons in the title bar). Drag down over the icons to open the connection menu.
4 Page indicator: Shows that there are Launcher pages to the right of the currently
displayed page. Tap to move to the next page. You can also swipe right or left on the
screen to move among Launcher pages.
5 Page name: Tap and hold to change the name (see Rename a Launcher page).
6 Notification icons: Show missed calls, new voicemail and email messages and more. Tap
the bottom of the screen to view notification details. See View and work with
notifications.
Chapter 2 : Basics13
Icons in the title bar
Table 1. Title bar icons and descriptions
Table 1. Title bar icons and descriptions
ItemDescription
The battery is being charged.
The battery is fully charged.
The battery is low. See Charge the battery.
Aeroplane mode is turned on. This means that the
phone, Bluetooth
®
wireless technology feature and the
Wi-Fi and VPN features are off (incoming calls go to
voicemail). See Turn wireless services off (aeroplane
mode).
Wi-Fi is turned on. The number of filled-in bars denotes
signal strength. See Wi-Fi.
The smartphone is searching for a Wi-Fi network.
The phone is on. The number of filled-in bars denotes
signal strength. See Turn wireless services on.
Your smartphone is connected to a GPRS data network.
See I don’t know if I have a data connection.
Your smartphone is connected to an EDGE data network.
See I don’t know if I have a data connection.
ItemDescription
Bluetooth® wireless technology is turned on. See
Bluetooth
®
A Bluetooth connection is in progress.
A Bluetooth connection has been made.
Your smartphone is performing a search on the
characters you entered. If you are in Card view or the
Launcher, your smartphone conducts a global search on
your smartphone (see Just Type). If you are in an
application such as Contacts or Memos, your
smartphone searches for items within the app that match
the search term you entered.
Your smartphone is in roaming coverage. See Set
roaming and data usage preferences.
TTY is turned on. See Turn TTY/TDD on/off.
HAC is turned on. See Turn HAC on/off.
Top view
wireless technology.
Your smartphone is connected to a 3G (HSDPA, HSUPA
or UMTS) data network. See I don’t know if I have a
data connection.
When your phone is on and connected to your wireless
service provider’s network, the provider’s name appears
in the top left-hand corner of Card view and most Phone
screens.
The phone is searching for your wireless service
provider’s network.
Your wireless service provider's network is not available.
Your smartphone cannot detect or read your SIM card.
You can call your national emergency number only. See
Set up your smartphone.
14Chapter 2 : Basics
1 3.5 mm headset jack
2 Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on
and off or turn your device completely on and off.
3 Ringer switch: Slide to turn the ringer and notification sounds on or off. (Red means off.)
The ringer switch does not affect music or video playback sounds.
Back view
1 Camera lens and flash: For still photos and video.
2 Speaker
3 Microphone
To take advantage of the high-speed data connection available on your
smartphone, you may need to have a 3G SIM card. Check with your
wireless service provider for information.
WARNING You must always remove the battery before inserting or removing
the SIM card.
NOTE If you turned on your smartphone before inserting the SIM card, you
must shut it down before proceeding. To shut down your smartphone, press and
hold the power button and tap Power > Shut Down/Swap Battery > Shut Down.
1Slide out the keyboard.
Set up your smartphone
Insert the SIM card and set up your smartphone
Your SIM (Subscriber Identity Module) card contains information on your
wireless account. Depending on your wireless service provider, this
information might include your phone number and voicemail access
number. You can also store contact information on your SIM card (see Use
SIM Toolkit).
To make calls or use your smartphone’s email or web features, you need
to insert a SIM card. If you don't have a SIM card, contact your wireless
service provider.
2Firmly hold the middle of the smartphone with one hand. With the
thumb of your other hand pressing on the HP logo at the back of the
smartphone, place a fingernail in the notch below the keyboard and
pull the cover away from the body of the smartphone.
Chapter 2 : Basics15
7Press and hold the power button on the top right-hand corner of your
smartphone until you see a logo on the screen (approximately five
seconds). Your smartphone needs a few seconds to start up.
TIP If your smartphone does not turn on after you press and hold the power
button, you need to connect your smartphone to the AC charger to charge it.
8Follow the onscreen instructions to complete setup.
3To remove the battery: Grasp the tab and pull it up to lift the battery
out of the compartment.
4Slide the SIM card into the rectangular slot, with the gold contacts
facing down. Note the position of the notch.
9When the HP webOS Account screen appears, do one of the
following:
• If you are a new user: Tap Create New Account. To create an HP
webOS Account, enter a working email address, create a
password for your profile and select and answer a security
question.
IMPORTANT You must enter a valid email address to access all the features
available on your smartphone. Note that entering an email address here does
not set up your smartphone to send and receive messages from that email
account; you must do that separately (see Email).
• If you are upgrading from another webOS smartphone that you no
longer use: Tap Sign In To My Profile. Enter the username and
password for your existing profile. Any information backed up to
your profile is restored to your new smartphone (see What
information is backed up?).
NOTE You can't use the same HP webOS Account on two webOS smartphones
at the same time. You can, however, use the same HP webOS Account on your
HP Pre3 and on an HP tablet.
* Notch
5Replace the battery.
6To replace the cover, first fit the cover over the buttons at the top of
the smartphone, and then press all clasps to fasten the cover to the
body of the smartphone.
16Chapter 2 : Basics
Your smartphone is ready to use. To learn how to make your first call, see
Make calls.
Verify your account
After you finish setup, look for an email on your computer at the address
you used for your HP webOS Account. If you don't see the confirmation
email in your Inbox, check your spam mail folder in your desktop email
program. Click the link in the email to verify your account.
NOTE If you want to erase data on your smartphone while you are still in
possession of the smartphone—for example, before you give it to someone
else—don't do a remote erase. Instead, do a partial or full erase of the
smartphone itself (see Erase data and reset your smartphone).
For detailed information about your HP webOS Account, see Backup.
What is an HP webOS Account?
Your HP webOS Account gives you the following benefits:
• Automatic system and software updates are sent to your smartphone.
• An HP webOS Account is automatically created for you on your
smartphone. In this account you can store Contacts and Calendar info
that you don't store in online accounts like Google or Exchange.
NOTE You cannot access HP webOS Account data on the account website.
You can access the data on your smartphone only.
• Info stored in your HP webOS Account, as well as info you have in
applications on your smartphone (like Memos and Tasks), is
automatically backed up to the webOS servers.
• If your smartphone is lost or stolen, open the web browser on your
computer, sign in to your HP webOS Account on hpwebos.com/
account and do a remote erase of the info on the smartphone.
Although you create an HP webOS Account by entering a valid email
address, setting up an HP webOS Account is different from setting up
email on your smartphone. To set up email, see Set up email. To change
your HP webOS Account information after you have set it up, see Update
your HP webOS Account settings.
Charge the battery
When the battery is very low, the battery icon in the top right-hand
corner of the screen changes to red. When the battery is fully charged,
the icon appears full and changes to green .
WARNING Use only chargers that are approved by HP with your smartphone.
Failure to use a charger approved by HP may increase the risk that your
smartphone will overheat, catch fire or explode, resulting in property damage,
serious bodily injury or death. Use of unapproved third-party power supply
accessories may damage the device and void the Limited Warranty for the
product.
Although the battery may come with a sufficient charge to complete the
setup process, we recommend that after setup you charge your
smartphone until the battery icon in the top right-hand corner of the
screen is full to ensure that the battery is fully charged.
See Maximising battery life for tips on making your battery's power last
longer.
Chapter 2 : Basics17
1Connect the small end of the USB cable to the charger/microUSB
connector. The silver circle on the cable faces the front of the
smartphone.
2Connect the other end of the USB cable to the AC charger.
3Plug the AC charger into a working socket.
(see Turn wireless services off (aeroplane mode)). If you live or work in
an area of poor coverage, you might consider purchasing a signal
booster (sold separately) from your wireless service provider. These
typically connect to your broadband Internet connection, if available.
• If you set up an email account in the Email application, set the interval
to automatically download email to every two hours or less frequently
(see Enter advanced account settings).
• Lower the screen brightness (see Change screen brightness).
• Use a Wi-Fi connection to download system updates and applications
from App Catalog (see Update the HP webOS operating system and
HP webOS App Catalog and Software Manager). Downloads occur
faster over Wi-Fi than over your wireless service provider's data
connection, and thus use less battery power.
• Keep in mind that frequent use of instant messaging (IM) can reduce
battery life. Sign out of your IM account when you are not using it (see
Sign out of an IM account).
• Shut down the smartphone completely when you won't be using it for
an extended period of time (see Shut down your smartphone).
TIP You can also charge your smartphone battery by connecting your
smartphone to your computer using the USB cable. Charging this way takes
much longer than using the AC charger. Do not, however, connect a Touchstone
(sold separately) to your computer.
Maximising battery life
Battery life depends on how you use your smartphone. You can maximise
the life of your battery by following a few easy guidelines:
• Charge your smartphone whenever you can. Charge it overnight.
• Set your screen to turn off automatically after a shorter period of
inactivity (see Set the interval for turning the screen off automatically).
• Keep your battery away from direct sunlight and other sources of heat.
Temperatures over 45 degrees Celsius can permanently reduce the
capacity and life span of any lithium-ion battery.
• As with any mobile phone, if you are in an area with no wireless
coverage, your smartphone continues to search for a signal, which
consumes power. Turn off the phone if you are outside a coverage area
TIP If you think that the battery needs to be replaced, see I need to replace the
battery for instructions.
Turn your smartphone on/off
The screen on your HP Pre3 can be turned on and off separately from its
wireless services (which are the Phone app, Wi-Fi app, Bluetooth
app and VPN app). This means you can wake up the screen to
use just the organiser features of your device (Calendar, Contacts, Tasks,
Memos and so on) without turning on the phone and other wireless
features. Also, when the screen is turned off, the phone can be on and
ready for you to receive phone calls or messages.
Why the screen goes dark
If you hold the smartphone up to your ear while on a call, the screen goes
dark. This is normal behaviour. It prevents your accidentally tapping an
®
18Chapter 2 : Basics
item on the screen and saves battery power. When you take the
smartphone away from your ear, the screen automatically turns back on,
ready for use. If the screen doesn't turn on fast enough for you, tap the
screen to wake it up.
The same behaviour occurs any time you're on a call and the smartphone
screen is placed near another surface. The screen turns on automatically
(if the smartphone is still on) when you move the smartphone away from
the other surface.
When the smartphone is on and idle, the screen first dims and then turns
off. This also is normal behaviour, caused by the auto shut-off interval. You
can adjust this auto shut-off interval to be as long as three minutes (see Set
the interval for turning the screen off automatically). At first, the screen
dims as a power-saving measure. Just tap the screen to brighten it. Then, if
your smartphone remains inactive for the full interval you set, the screen
turns itself off. Press the power button to turn the screen back on.
Turn the screen on/off
NOTE Pressing the power button to turn the screen off also works when your
smartphone is placed on a Touchstone (sold separately).
Turn wireless services off (aeroplane mode)
Aeroplane mode turns off your smartphone’s wireless services (which are
the Phone app, Wi-Fi app, Bluetooth
Use aeroplane mode when you are on a plane or anywhere else you
need to turn off all wireless services. You can’t browse the web, but you
can still use apps like Calendar, Contacts, Photos, Music, Quickoffice
mobile office software and PDF View.
Do one of the following:
• Tap the top right-hand corner of any screen to open the connection
menu. Tap Turn on Aeroplane Mode.
• Press and hold the power button and tap Aeroplane Mode.
®
app and VPN app).
®
To turn the screen on, do one of the following:
• Press the power button. Drag up to unlock the screen.
* Power
• Slide out the keyboard.
TIP You can also unlock the screen by dragging up from the gesture area across
the onscreen lock icon.
To turn the screen off, press the power button.
When your smartphone is in aeroplane mode, the aeroplane mode
icon appears at the top of every screen, and Aeroplane Mode appears in
the top left-hand corner of the screen in the Launcher, Card view and
Phone. The phone is not connected to any mobile network.
* These indicate that wireless services are off (aeroplane mode).
TIP When your smartphone is in aeroplane mode, you can turn the Wi-Fi,
Bluetooth and VPN features on individually (see Turn Wi-Fi on/off, Turn the
Bluetooth feature on/off and VPN). To turn the phone back on so you can make
and receive calls, you must turn aeroplane mode off. Note that to make a VPN
connection while your smartphone is in aeroplane mode, you must first connect
to a Wi-Fi network.
Chapter 2 : Basics19
Turn wireless services on
When you turn on your smartphone, it automatically connects to your
mobile network so that you can make and receive phone calls and use
other wireless services (if supported by the local network).
If aeroplane mode is turned on, you need to turn it off before you can
connect to your mobile network. Tap the top right-hand corner of any
screen to open the connection menu. Tap Turn off Aeroplane Mode.
• Press and hold the power button and tap Power. Tap Shut Down/Swap
Battery, and then tap Shut Down.
When your smartphone locates a signal, your wireless service provider
name appears in the top left-hand corner of the screen in Card view and
Phone, and the signal-strength icon appears at the top of the screen.
* These indicate that wireless services are on.
When you are inside a coverage area, the bars of the signal-strength
icon are filled in according to the strength of the signal. If you're outside a
coverage area, the bars in the signal-strength icon appear dimmed with
an X.
Shut down your smartphone
Usually, turning your smartphone off and/or putting it in aeroplane mode
is sufficient for normal periods when you have the smartphone with you
but you're not using it. On rare occasions, however, you may want to put
your smartphone into deep sleep because you are not going to use it for
an extended period. At those times, shut down the screen and wireless
services completely by doing one of the following:
NOTE When you turn everything off, the smartphone's alarms, ringer and
notifications are also turned off.
To turn both the screen and wireless services back on, press and hold the
power button until a logo appears onscreen.
Use gestures: tap, swipe, drag, flick, pinch
Gestures are an important, basic part of your smartphone. They're easy to
learn, and they make working with the smartphone fast. You make most
gestures with one finger. For a few, you need two. Make gestures with the
tip of your finger. Do not use your fingernail. Don't bear down.
You make gestures in two areas on your smartphone: the touchscreen and
the gesture area. The gesture area is the black area extending along the
bottom of the screen.
• OpenDevice Info and tap Reset Options. Tap Shut Down and tap
Shut Down again.
20Chapter 2 : Basics
* Gesture area
When you're working in an application, the centre of the gesture area
displays a lit bar.
• Tap the bar to minimise the app and display Card view (see Manage
applications in Card view).
• The lit bar also appears when you tap the centre of the gesture area to
maximise a card in Card view.
• When the screen is off, the lit bar pulses when a notification arrives and
continues to pulse until you tap the notification or turn on the screen (see
Get notifications when the screen is locked or off).
Tap
Tap with the tip of the finger, not the fingernail. Tap fast and firmly, and
then immediately lift your fingertip off the screen. Don't bear down on
what you're tapping. Don't wait for a response; the response comes after
you lift your finger. Don’t linger on the gesture; a tap takes a split second
to do.
Tap the centre of the gesture area to do the following:
One kind of swipe you'll use a lot: back. Make the back gesture from
right to left anywhere in the gesture area. Back takes you up one level
from a detailed view to a more general view of the application you're
working in. For example, when you finish reading an email message,
make the back gesture to close the message and return to your list of
messages. Or when you finish writing a memo, make the back gesture to
close and save the memo and return to the display of all your memos.
When you make the back gesture in an application and that's the only
screen of that app that's open, you minimise the app and go back to
Card view.
In Web, the back gesture performs the same function as the back button
on the browser, allowing you to move back through previously viewed
pages.
The forward gesture, available in Web only, is a swipe from left to right
anywhere in the gesture area. The forward gesture allows you to move
forward through previously viewed web pages.
• When you're working in an application, tap the centre of the gesture
area to see Card view. Card view shows you all the applications that
are currently open, displayed as a series of cards (small windows).
• When you're in Card view, tap the centre of the gesture area to
maximise the app in the centre of the view.
Swipe
A swipe is most often a horizontal gesture, from right to left or left to right.
Do it fast, do it lightly. In a swipe, your fingertip just skims the surface of
the touchscreen or gesture area.
Drag
Drag is the gesture you make for a slow scroll up and down, such as in a
list, in a document or on a web page. Slide your fingertip slowly along
the surface – no need to bear down.
Drag an item: Tap and hold the item. Wait till you get a visual cue that the
item is ready to be dragged and then drag it. Lift your finger to drop it.
Chapter 2 : Basics21
For example, an icon in the Launcher or a card in Card view is ready to
be dragged when it becomes enlarged and transparent.
Display Quick Launch: One kind of drag that you’ll use a lot brings up
Quick Launch when you’re in an application. This drag gesture begins in
the gesture area and ends on the touchscreen. As your fingertip slowly
crosses the border between the gesture area and the touchscreen, it drags
Quick Launch into view. To open one of the apps in Quick Launch, move
your finger to its icon. When you see the app name appear, lift your
finger. The application opens.
fingertip just skims the surface. The faster you flick, the faster and further
you scroll up or down a list.
Close an application: To close an application in Card view, flick the card
up towards the top of the touchscreen. This is called throwing the card off
the top of the screen.
Delete a list item: In some applications, such as Email, Messaging, Tasks,
Music and Bluetooth, you can throw a list item off the side of the screen to
delete the item.
Flick
As its name tells you, this is a quick gesture, great for scrolling long lists,
documents or pages. Do it fast, do it lightly; as with a swipe, your
22Chapter 2 : Basics
Throw the item off the side of the screen. If prompted, tap Delete to
confirm the deletion.
If you can't delete a list item by throwing it, open the item and look in the
application menu for a Delete menu item.
TIP To delete multiple list items, throw each one off the screen. If you get the
Delete confirmation prompt after throwing the first item, you don't need to tap it
– just throw the second item, and the first deletion is confirmed automatically.
TIP In some apps, such as Email, you can set a preference whether to show a
confirmation screen when you delete a list item.
Display Card view or the Launcher: If an application is maximised, you
can flick up from the gesture area to the screen to minimise the app and
display Card view. This is the up gesture. If you make the up gesture
when Card view is displayed, you open the Launcher.
Pinch (zoom gestures)
Zoom in/pinch out to increase the size of items on the screen (Email,
Web, Photos, PDF View and Maps): Place two fingers on the screen and
spread them slowly apart.
Zoom out/pinch in to decrease the size of items on the screen (Email,
Web, Photos, PDF View and Maps): Place two fingers on the screen and
bring them together.
®
Zoom in or out a fixed amount (Web, Photos, Quickoffice
mobile office
software, PDF View): Double-tap the screen.
Chapter 2 : Basics23
Scroll gestures
Scroll slow: Drag the screen in the desired direction.
Scroll fast: Flick the screen in the desired direction.
Stop scrolling: Tap or drag the screen while scrolling.
Text selection gestures
For information on working with text after you select it, see Cut, copy and
paste information and Use the Copy All or Select All feature.
Insert the cursor in a text field: Tap the location.
24Chapter 2 : Basics
Move the cursor: Tap the location to insert the cursor. Press and hold
Option. Place your finger anywhere onscreen and drag your finger in
the direction you want to move the cursor.
Select text when you can see a cursor: Tap the location to insert the
cursor. Press and hold Shift. Place your finger anywhere onscreen
and drag your finger in the direction you want to select text. Tap the
highlighted text to deselect it.
Select a paragraph of text: When you cannot insert a cursor in the text—
for example, on a web page or in an email you received—the smallest
amount of text you can select is a whole paragraph. Press and hold
Shift and then tap a paragraph. Tap an adjacent paragraph to add
it to your selection (you can’t skip around). If you need to scroll down to
select the next paragraph, release Shift , scroll, press Shift and
tap the paragraph. Tapping any part of the highlighted selection
deselects it.
Update the HP webOS operating system
HP provides updates to your smartphone's operating system. Update
notifications are sent to your smartphone automatically when a system
update is available (see Respond to a system software notification).
When you update your smartphone's operating system, your personal
information and files are not affected. In addition to receiving update
notifications, you can manually check for operating system updates at any
time (see Manually check for system updates).
Chapter 2 : Basics25
What's more, both HP and many application developers make updates
available for applications you installed on your smartphone. You can
check in Software Manager at any time for application updates (see
Update a downloaded application from a notification and Manually
check for application updates).
Respond to a system software notification
• To avoid roaming charges, updates are not downloaded if your
smartphone is in roaming coverage.
• If you do not install an update immediately after downloading it, you
are prompted to install the update the next time you charge your
smartphone. You can choose whether to install the update now or later.
You have ten minutes to decide; otherwise, the update installs
automatically.
When you get a notification that a system update is available, do one of
the following:
• Tap Install Now twice. When installation is complete and the
smartphone resets, tap Done. Installation times vary depending on the
size of the update. You cannot use your smartphone while an update is
being installed, not even for emergency calls.
• Tap Install Later. The next time you charge your smartphone, you
receive another update notification. You can again choose whether to
install the update now or later. If you do not tap Install Later within 10
minutes of receiving the notification, installation begins automatically.
Here is some additional information about system updates:
• Whenever possible, use a Wi-Fi connection to download system
updates. Downloads occur faster over Wi-Fi than over your wireless
service provider's data connection, and use less battery power. If you
see that a system update is available, make sure you have your
smartphone’s Wi-Fi feature turned on.
• If you have Wi-Fi turned on and the battery has enough charge, your
smartphone automatically downloads a system update if one is
available—you don't have to do anything. If Wi-Fi is not turned on
when the update becomes available, the webOS servers continue to
check your device for Wi-Fi availability.
• If you do not have Wi-Fi turned on at any time within a few days of the
system update notification, your smartphone automatically downloads
the update over your wireless service provider’s network the next time
the battery has enough charge and you have a data connection, as
indicated by the , or icon at the top of the screen.
• If the battery does not have enough charge, you must charge the
battery before you can download or install an update.
Manually check for system updates
1OpenSystem Updates .
2If a message appears stating that a system update is available, do
the following:
• Tap Download now.
• When prompted, tap Install Now.
• After installation has finished and the smartphone resets, tap
Done.
26Chapter 2 : Basics
3 Just Type
27Just Type overview
27Get in touch with a contact
28Search the web
29Find information in an application on your smartphone
30Create a new item such as a message or memo
30Open an application
31Repeat a recent search
31Cus t o m i s e Just Ty p e
Just Type overview
The Just Type feature lets you do almost anything you want on your
smartphone, without having to go to a specific app. When it crosses your
mind to look up, do, or make note of something, just type to put your
thought into action.
Just Type works from the two screens on your smartphone that you access
most often: Card view and the Launcher. By just typing on either of those
screens, you can begin doing any of the following:
• Map a location (see Find information in an application on your
smartphone)
• Create a new message, memo or other item (see Create a new item
such as a message or memo)
• Update your Facebook or Twitter status (see Create a new item such as
a message or memo)
• Open an app (see Open an application)
You can also start a search by copying text in another application,
opening the Launcher or Card view and pasting the text. The text appears
at the top of the screen as the search term. To paste using the application
menu (Edit > Paste) in Card view, you first need to tap the Just type box. If
you paste by pressing and holding the gesture area and then pressing the
V key, you do not need to tap in the box.
Get in touch with a contact
1Open Card view (see Manage applications in Card view) or the
Launcher (see Open an application in the Launcher).
• Call or send a message to a contact (see Get in touch with a contact)
• Search the web (see Search the web)
• Search for email messages, web bookmarks, videos and more (see Find
information in an application on your smartphone)
Chapter 3 : Just Type27
2Begin typing the contact's first and last initials (no space), first or last
name or email address.
3When the contact name appears, do one of the following. If only the
contact name is displayed, tap the name to display ways to get in
touch.
Search the web
You have several options for using Just Type to search the web.
1Open Card view (see Manage applications in Card view) or the
Launcher (see Open an application in the Launcher).
2Begin typing the search term or a website address, such as hp.com.
• Tap the name to open the person's contact information.
• Tap a phone number to dial it, an email address to send a
message and so on. Tap to the right of a phone number to
send a text message.
• If you have set up a Skype account on your smartphone and the
contact is a Skype contact, tap to call the contact.
• Tap Add Reminder to add a reminder message to the contact (see
Assign a reminder message to a contact).
NOTE If you are using Exchange with a corporate server, you can search your
company's Global Address List (GAL) for a contact: Enter the contact name and
then tap Global Address Lookup.
28Chapter 3 : Just Type
3Do one of the following. You may need to scroll down to see web
search engines.
• To go to a website: If you entered a website address, tap Go to
website.
• To search the web using your default search engine: Tap the
search engine name. The search engine appears directly beneath
any matching contact entries.
• To view suggested search terms from your default search engine
based on the characters you have entered: Tap Suggest to the
right of your default search engine name. Tap a suggestion to
search on that term. If the characters you entered return no
contacts, applications or other items on your smartphone,
suggestions are displayed automatically. Tap one to search on it.
• To search the web using a different search engine: Under Launch
& Search, tap a search engine name. If the search engine is for a
specific website, such as Wikipedia, your smartphone searches
that site only.
Find information in an application on your
smartphone
You can search for email messages, web bookmarks and websites you've
visited (browsing history) on your smartphone. You can also search for
items in Maps or App Catalog directly from Just Type.
If your search term does not show results for a certain app, you may need
to turn on a preference to include that app in a Just Type search (see
Customise Just Type). You can use this preference to include more apps in
Just Type searches.
3Depending on the app you want to search in, tap one of the
following. You may need to scroll down to see app search results.
1Open Card view (see Manage applications in Card view) or the
Launcher (see Open an application in the Launcher).
2Begin typing the information you want to find. Depending on which
app you want to search, this could be the subject of an email, a
physical address you want to locate on a map, a bookmark name,
the name of an app you want to download or some other term.
Email: Your smartphone displays the number of email messages
whose sender name or subject contains your search term. Tap Email
to display the list of matching messages. Tap a message to view it.
Bookmarks & History: Your smartphone displays the number of
websites in your bookmarks list and browsing history list whose
name contains your search term. Tap Bookmarks & History to view a
list of the websites. Tap an entry to go to the website.
Maps: To view your search term on a map, under Launch & Search,
tap Maps. If you don't have Maps installed on your smartphone,
App Catalog opens to the Maps app page.
HP App Catalog: To search App Catalog for apps that match your
search term, under Launch & Search, tap HP App Catalog.
NOTE In addition to Just Type, applications such as Contacts, Email, Memos
and PDF View also offer the ability to search within the app for entries or files.
When you're in one of those apps, from the list view, type the file name; a few
words from a memo; or a contact name, initials, address or number. See the
individual application sections for details. You can also enter a search term in
the Help application to search for help content related to the term.
Chapter 3 : Just Type29
Create a new item such as a message or
memo
You can use Just Type to create a new item such as an email message or
memo by entering all or part of the item's text. These items are grouped in
the Quick Actions section of the search results.
• To create a new task: Tap New Task. A new task opens with the
text you have entered as the task description.
4To see more available quick actions, tap More.
Open an application
For some Quick Actions, you need to turn on a preference to create that
type of item from your search results (see Customise Just Type).
1Open Card view (see Manage applications in Card view) or the
Launcher (see Open an application in the Launcher).
2Type all or part of the item text, such as email message text or memo
text.
1Open Card view (see Manage applications in Card view) or the
Launcher (see Open an application in the Launcher).
2Begin typing the app name or a related keyword. See Use
application keywords for a list.
3When the app appears, tap it.
Use application keywords
If you don't know the name of the app you are searching for, you can
enter a keyword associated with the app. This table shows the keywords
you can use to find an app on your smartphone.
Table 1. Application keywords
3If needed, scroll down to see the Quick Actions field. Tap New [item
type]. The relevant application opens, displaying your text as part of
a new item. Here are some examples:
• To create a new email message: Tap New Email. A new message
opens with the text you have entered as the message body text.
Gestures, Settings, Preferences
Software Manager Store
Sounds &
Ringtones
System UpdatesSettings, Preferences
TasksTo Do, Todos, Checklist
Audio, Music, Volume, Vibrate, Silent, Settings,
Preferences
To search for information about a term you recently entered, you don't
need to enter the term again.
1In Card view, tap Just type.
2Your recent searches are displayed. Tap a search term to repeat the
search.
TIP To clear your recent search history, tap Clear.
Customise Just Type
You can select the types of information that are included in a search. For
contacts, you can also turn Global Address Lookup on or off. You can
choose which web search options to display in the search results, and
add new search engines to the list. You can select the applications that
you can launch directly from search results.
1In Card view or the Launcher, type a few letters to bring up the
search results screen.
2Scroll to the bottom of the search results screen and tap Preferences.
VideosMovies
WebBrowser, Blazer, Internet
YouTubeVideos, Movies
TIP You can also access Just Type preferences by typing some text in Card view
or the Launcher, opening the application menu and tapping Preferences.
3Select any of the following options:
Default Search Engine: This is the search engine your smartphone
uses to search the web when you enter a search term. To change the
search engine, tap the currently displayed engine and then tap the
one you want. The list contains two types of search engines: engines
Chapter 3 : Just Type31
that search the entire web, such as Google, and engines that only
search within a specific website, such as Wikipedia.
Applications: If you include applications in your searches, any
matching items in those applications are included in your search
results. To add an application to your search results, tap Add
Application Searches and then tap the application name.
Launch & Search: This list displays other web search engines and
applications available for Just Type searches. Search engines are
designated by Web—you can make any listed search engine the
default search engine. Applications included in your searches are
designated by App. To include other search engines or applications
in your searches, tap Add More Searches and tap the item you want.
Quick Actions: This displays the types of items you can create from
your search results, such as an email message or a memo. To add a
new item type, tap Add Quick Actions and tap the item.
Find More: This option lets you search App Catalog for third-party
applications and services that you can use to perform any of the
following Just Type functions: web search, app search or creation of
a new item (Quick Action). For example, you can use Find More to
download a new web search engine. To use this feature, tap Find
More and then download an app from the list displayed in App
Catalog (see HP webOS App Catalog and Software Manager).
TIP There's another way to add a search engine to Just Type. If you open a web
page and an additional search engine is available, a notification appears
alerting you that you can add the search engine. If you add the search engine, it
appears as an option in Just Type.
4(Optional) Within any of the sections in Just Type preferences
(Launch & Search, Quick Actions and so on), you can change the
order of the items by tapping and dragging. This changes the order
in which the items appear in the Just Type search results.
32Chapter 3 : Just Type
4 Work with applications
33Open applications
35Go up one level in an app (back gesture)
35Use the menus
37Enter and save information
41Close applications
42Delete applications
42Manage applications in Card view
44Manage applications in the Launcher
45Manage online accounts
47View and work with notifications
48Create and work with favourites
Open applications
You can have as many applications open at one time as you like, limited
only by the amount of memory available on your smartphone at the time.
Open an application using Just Type
For detailed information on the Just Type feature, see Just Type.
2Begin typing the name of the application or one of its keywords (see
Use application keywords).
3When the application icon appears in the search results, tap it.
Open an application in the Launcher
The Launcher displays all your applications. The Launcher includes
multiple pages, which you can organise to group apps the way you want
(see Reorder Launcher icons and Reorder Launcher pages).
1If you're in an app, tap the centre of the gesture area to display
Card view.
2In Card view, tap .
TIP You can also open the Launcher by flicking up twice from the gesture area to
the screen. If you are in Card view, just flick up once to open the Launcher.
1Open Card view (see Manage applications in Card view) or the
Launcher (see Open an application in the Launcher).
Chapter 4 : Work with applications33
3To find the app you want, flick up or down to see all the icons on a
page. To see other pages, swipe right or left on the screen, or tap
the arrows in the top left and top right-hand corners of the screen.
1 Page indicator shows that there are pages to the right of the current page. Tap the
arrow to move to the next page.
2 Page name. Tap and hold to change the name.
4Tap the application icon.
To close the Launcher, do one of the following:
• Tap the centre of the gesture area.
• Make the up gesture: Flick up from the gesture area to the screen.
Open an application in Quick Launch
* Quick Launch
Quick Launch can display no more than five icons. By default it displays,
from left to right, Phone, Contacts, Email, Calendar and the Launcher. You
can change the order of icons (except the Launcher) in Quick Launch (see
Reorder Quick Launch icons), or swap in whatever applications you like
(see Line up your favourite applications in Quick Launch).
Quick Launch is the bar of five icons that always appears at the bottom of
Card view. You can also make a simple gesture to access Quick Launch
from inside an app.
You can customise Quick Launch to contain the icons for apps you use
most often. To open an application from Quick Launch, just tap the icon.
34Chapter 4 : Work with applications
NOTE If you have a notification or the dashboard is open (see View and work
with notifications), you need to dismiss the open item to access Quick Launch.
When you're in an app, make the following gesture to display Quick
Launch and open one of its applications.
1Drag up slowly from the gesture area to the screen.
NOTE Don't confuse this "drag up" with the up gesture, which is a quick flick
up from the gesture area to the screen.
2Move your finger to the application icon. When you see the app
name appear, lift your finger. The application opens.
Use the menus
Go up one level in an app (back gesture)
The back gesture takes you up one level from a detailed level to a more
general view of the application you're working in. For example, when
you finish reading an email message, make the back gesture to close the
message and return to your list of messages. Or when you finish writing a
memo, make the back gesture to close and save the memo and return to
the display of all your memos. When you make the back gesture in an
application and that's the only screen of that app that's open, you
minimise the app and go back to Card view.
To make the back gesture, swipe right to left anywhere in the gesture
area.
Most applications have an application menu hidden in the top left-hand
corner, which provides access to additional features. There is also a
connection menu hidden in the top right-hand corner, which provides
access to wireless services.
Some applications have additional menus. For example, in Photos, tap an
open picture and tap to display a menu of tasks you can do with the
picture (see Photos). To get the most out of your smartphone, it's a good
idea to familiarise yourself with the additional features available through
the menus in various applications.
Open the application menu
The application menu contains items for the application you are working
in, such as Cut and Copy, Preferences, Help and other
application-specific menu items. Help is available on the application
menu of every application.
Chapter 4 : Work with applications35
1In an app, do one of the following:
• Drag down from the top left-hand corner of the smartphone (above
the screen) onto the screen.
3To close the menu without selecting an item, repeat one of the
options in step 1.
If an application menu item is followed by this symbol plus a letter, it
means a keyboard shortcut is available for that menu item. To use a
keyboard shortcut, press and hold the gesture area and press the letter
key of the shortcut. For examples of using keyboard shortcuts, see Cut,
copy and paste information.
• Tap the application name in the top left-hand corner of the screen.
2Tap a menu item to open it. If a menu item displays a right-pointing
arrow , tap the item to display the submenu for that item—for
example, tap the Edit menu item to open a submenu containing Cut,
Copy and Paste items. If you see a downward-pointing arrow at
the bottom of the menu, scroll down to see additional menu items.
DIDYOUKNOW? Pressing and holding the gesture area is sometimes called a
"meta-tap".
Open the connection menu
The connection menu lets you manage wireless services—the phone,
Bluetooth
1Do one of the following:
®
wireless technology, Wi-Fi and VPN.
DIDYOUKNOW? The connection menu also displays the current day and date
and the battery charge level.
• Drag down from the top right-hand corner of the smartphone
(above the screen) onto the screen.
1 Application menu
2 Tap to open the sub-menu
3 Scroll to see more items
36Chapter 4 : Work with applications
• Tap the top right-hand corner of the screen.
2Tap a menu item to turn that wireless feature on or to display a list of
menu items for that feature (see Turn wireless services off (aeroplane
mode)). If you see a downward-pointing arrow at the bottom of
the menu, scroll down to see additional menu items.
3To close the menu without selecting an item, repeat one of the
options in step 1.
Enter and save information
Enter upper-case letters
By default, the first letter of each sentence or field is capitalised and the
remaining text you enter is lowercase. To enter other uppercase letters, do
one of the following:
• Press Shift and press the letter key. The Shift symbol appears.
You don't need to hold down Shift while you press the letter key.
• Turn on Caps Lock: Press Shift twice. The Caps Lock symbol
appears.
• Turn off Caps Lock: Press Shift .
Use the keyboard
1 Option: Press to enter numbers, punctuation and symbols that appear above the letters
on the keys (see Enter alternative keyboard characters) or to move the cursor (see Text
selection gestures).
2 Shift: See Enter upper-case letters and Text selection gestures.
3 Space
4 Backspace
5 Enter: Press to enter a line return (for example, in a memo or in an email message you
are composing) or to accept information you have entered in a field (see Enter
information in a field).
6 Sym: See Enter characters from the symbols table.
Enter alternative keyboard characters
Numbers, punctuation and symbols appear above the letters on the keys.
To enter these characters, do one of the following:
• Press Option and press the key for the character. The alternative
character symbol appears. You don't need to hold down Option
while pressing the second key.
• Enter a series of alternative characters: Press Option twice to turn on
Option Lock. The Option Lock symbol appears.
• Turn off Option Lock: Press Option .
Enter passwords
You can see each character of a password only as you enter it, so be
careful. Make sure Caps Lock and Option Lock are off unless you need
them. For information on how to enter characters, see Enter upper-case
letters and Enter alternative keyboard characters.
Enter characters from the symbols table
You can enter symbols and accented characters that don't appear on the
keys by using the symbols table. See Symbols and accented characters for
a list of the available symbols and accented characters.
Chapter 4 : Work with applications37
1Press Sym to display the symbols table.
Table 1. Symbols and accented characters
2Narrow the list by pressing the key that corresponds to the character
you want. For example, to enter an é, press e.
TIP The symbols and accented characters are grouped according to their
similarity to the corresponding key. In some cases, the symbol is related to the
alternative character on the key, not the letter. For example, to type a € or other
currency symbol, press Sym + h. Why? Because the alternative character on the
H key is $.
3Scroll to find the character you want.
4Tap the character to insert it.
Symbols and accented characters
Table 1. Symbols and accented characters
Press Sym
and press…
a or Aá à ä â ã å æ Á À Ä Â Ã Å Æ ª ~ \ ` • ÷ ^ [ ] { } < >
b or B~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |
to select…
« » Ø μ |
Press Sym
to select…
and press…
o or Oó ò ö ô œ õ ø Ó Ò Ö Ô Œ Õ Ø º “ ” „ < > « »
p or P¶ ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |
q or Q\ ~ |
r or R® ²
s or Sß š Š ~ \ ` • ÷ ^ [ ] { } < > « » Ø |
t or T™ ³ ¾
u or Uú ù ü û Ú Ù Ü Û [ ] { } < > « »
v or V^
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y or Yÿ ý Ÿ Ý ¥ [ ] { } < > « »
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, or _~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |
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You can enter information in a field by typing or by pasting previously
copied information (see Cut, copy and paste information). The Text Assist
feature works with all text fields (see Work with the Text Assist feature).
To accept the information you entered, do one of the following:
• Tap outside the field.
• Press Enter. If a screen contains multiple fields, pressing Enter
accepts the information you have just entered and moves the cursor to
the next field.
• When you have finished entering information on the screen containing
the field, make the back gesture to accept the information and back out
of the screen (see Go up one level in an app (back gesture)).
Work with the Text Assist feature
Text Assist works on any screen in which you can enter text, including
email, text/multimedia and instant messages; memos; contact and
calendar entry screens and more. Text Assist includes auto-correction,
auto-capitalisation and shortcuts.
NOTE If a Text Assist feature does not seem to be working, make sure that
feature is turned on (see Customise Text Assist settings).
• If Text Assist recognises a common misspelling, it auto-corrects the
word. A sound is played and the word appears with a grey underline to
indicate it has been corrected. If the ringer switch is turned off, the
smartphone vibrates instead of playing a sound.
• If auto-correction doesn't recognise a spelling, it highlights the word
with an orange underline. Tap the word to display a list of close
matches and then tap the correct word. If the word is spelled correctly
as you typed it, tap the word and then tap + to add the word to the
auto-correction dictionary. A notification appears to indicate that the
word has been added to the dictionary.
• Auto-correction inserts punctuation such as apostrophes in contractions.
So you can quickly type dont, and it appears correctly as don't.
• The auto-capitalisation feature automatically capitalises the first word of
a sentence and other letters that would commonly be capitalised, such
as the letter i by itself.
• The shortcut feature recognises and expands common shorthand
expressions, such as replacing u with you or r with are.
• To cancel an auto-correction, auto-capitalisation or shortcut expansion,
press Backspace. To cancel auto-correction of a misspelt word, you
can also tap the word and tap the original spelling.
Customise Text Assist settings
You can customise individual Text Assist features: auto-correction,
auto-capitalisation and shortcuts. To customise the user dictionary, see
Add your own words and shortcuts.
1OpenText Assist .
2Do any of the following:
• To turn auto-capitalisation, shortcuts or auto-correction on or off:
Tap Off or On for that entry.
• To change whether a tone plays, the smartphone vibrates or
neither happens when an auto-correction takes place: Tap Alert
and then tap System Sound, Vibrate or Mute. The Alert option is
available only if auto-correction is turned on.
Add your own words and shortcuts
TIP Suppose the language on your smartphone is English and you need to write
an email in French. To prevent Text Assist from trying to correct everything you
enter, temporarily turn off auto-correction (see Customise Text Assist settings).
1OpenText Assist .
2Tap Edit User Dictionary.
Chapter 4 : Work with applications39
3To edit the auto-correction dictionary, tap Learned Words and do
any of the following:
• To add a word: Tap , enter the new word and then tap Add.
• To change the spelling of a word: Tap the word and then type the
correction to the word. Tap Done.
• To delete a word: Throw the word off the side of the screen. Tap
Delete to confirm.
4To edit the shortcuts list, tap Shortcuts and do any of the following:
• To add a shortcut: Tap , enter the new shortcut and replacement
text and then tap Add.
• To change a shortcut and/or its replacement text: Tap the shortcut
you want to change. Tap the Shortcut field or the Replace With
field and then enter the new shortcut or replacement text. Tap
Done.
• To delete a shortcut: Throw the shortcut off the side of the screen.
Tap Delete to confirm.
Cut, copy and paste information
You can also use keyboard shortcuts to cut, copy and paste. After
selecting the text or inserting the cursor, press and hold the gesture area;
the lit bar begins to pulse and glow more brightly. Then press X (cut), C
(copy), V (paste) or A (select all, in the apps that support this feature). A
notification appears indicating that the text has been successfully cut,
copied or selected.
Use the Copy All or Select All feature
Some applications offer a Copy All menu option. For example, in
Messaging, you can start or open a conversation, open the application
menu and tap Edit > Copy All. This saves the entire conversation as plain
text, which you can paste in a memo, email message and so on.
Other apps offer a Select All menu option. For example, in Memos, you
can open a memo, open the application menu and tap Edit > Select All.
This highlights the full memo text, which you can cut or copy.
Some apps, such as Contacts and Email, offer both the Copy All and
Select All features to perform different text selection tasks. See the app
sections in this guide for details.
You can copy any selectable text, and you can cut any selectable text that
you entered, for example, in a memo or an email. This includes text you
can select by dragging the cursor and paragraphs you can select by
tapping them (see Text selection gestures).
1Select the text you want to cut or copy (see Text selection gestures).
2Open the application menu and tap Edit > Cut or Copy.
3Open the app and insert the cursor where you want to paste the text
(see Text selection gestures).
4Open the application menu and tap Edit > Paste.
40Chapter 4 : Work with applications
Select items in a list
Lists enable you to select from a range of options. Lists are different from
menus (see Use the menus), which give you access to additional features.
Lists are hidden until you tap the currently displayed option for that list.
1Tap the currently displayed option to open the list. For example,
when creating a new event in Calendar, tap 15 minutes before to
display the list of reminder options.
Save information
Your information is saved automatically as you enter it.
• If you make the back gesture to close a screen (see Go up one level in
an app (back gesture)), any new or changed info is saved.
• Your info is also saved if you minimise an app to a card in Card view
and throw the card off the top of the screen to close the app.
• On screens with a Done button, when you tap Done or make the back
gesture, any new or changed info is saved.
Close applications
• In Card view (see Manage applications in Card view), throw the card
off the top of the screen. To close a card stack (see Work with stacked
cards), you must close each card individually.
2Tap the list item you want.
Chapter 4 : Work with applications41
Delete applications
You can delete applications that you installed on your smartphone.
1Open the Launcher (see Open an application in the Launcher).
2Scroll to the page containing the app you want to delete.
3While pressing and holding Option , tap the app icon.
4Tap Delete.
TIP You can also delete an application you installed by opening the Launcher,
opening the application menu and tapping List Apps. On the list of applications,
tap and hold an app name or throw the app off the side of the screen and then
tap Delete.
1 Just Type field
2 Wallpaper
3 Quick Launch
Manage applications in Card view
Card view displays open applications as small cards so that you can
easily scroll through them and drag them to change their order.
When you have no open applications, your smartphone displays Card
view automatically. When no cards are open, Card view shows only the
Just Type field (see ), your wallpaper (see Change your wallpaper) and
Quick Launch (see Open an application in Quick Launch).
42Chapter 4 : Work with applications
When an application fills the screen and you want to go to Card view, do
one of the following:
• Tap the centre of the gesture area.
• Make the up gesture: Flick up from the gesture area to the screen.
Work with stacked cards
If you are working in an application and perform an action that opens a
new screen or launches a second application—for example, composing a
new email from your Inbox or dialling a phone number from Contacts
(which opens the Phone app)—your smartphone treats the app screens as
a group. If you minimise one of the screens, that screen and all screens
associated with it appear as a set of stacked cards in Card view.
You can also manually stack and unstack cards.
Move among cards and stacks
1In Card view (see Manage applications in Card view), swipe left or
right on the screen to see other cards and stacks.
Change card order or unstack cards
1In Card view (see Manage applications in Card view), tap and hold
the card you want to move. This can be a single card or a card
within a stack.
2After the card becomes transparent, drag it to another position. You
can drag a stacked card to another position within the stack, or
drag it out of the stack to unstack it.
2Tap a card to maximise the application.
TIP You can also maximise the centre card in Card view by tapping the centre of
the gesture area, or by flicking down from the screen to the gesture area.
TIP You can set a preference to move among open apps without first going to
Card view (see Turn advanced gestures on/off).
Stack cards
1In Card view (see Manage applications in Card view), tap and hold
a card.
2After the card becomes transparent, drag the card on top of another
card. Release when the cards are positioned to be stacked.
Line up your favourite applications in Quick Launch
Quick Launch is a convenient line-up of your favourite apps. When you
swap an app icon into Quick Launch, you don't remove it from the
Launcher; you have access to the icon in two places.
Chapter 4 : Work with applications43
1Open the Launcher (see Open an application in the Launcher).
2Scroll to the page containing the app icon you want to move into
Quick Launch.
3Tap and hold the icon, and wait for the visual cue that the icon is
ready to be dragged. The Launcher pages become a series of cards.
Quick Launch appears at the bottom of the screen.
4Drag the icon on top of the Quick Launch icon you want to replace.
The current Quick Launch icon disappears, and the new one takes its
place. The icon that disappeared from Quick Launch is still available
in the Launcher.
NOTE If Quick Launch contains fewer than five icons, you can drag the app
icon from the Launcher between two Quick Launch icons to drop it into the
blank space. If you simply want to remove an icon from Quick Launch without
replacing it, go to Card view, tap and hold a Quick Launch icon and drag it off
the bar. The only one you can't remove is the Launcher icon.
Reorder Quick Launch icons
You can change the position of any Quick Launch icon except the
Launcher icon.
1In Card view (see Manage applications in Card view), tap and hold
a Quick Launch icon.
2Wait for a visual cue and then drag the icon to another location on
the Quick Launch bar.
Manage applications in the Launcher
Reorder Launcher icons
1In the Launcher (see Open an application in the Launcher), tap and
hold an icon and wait for the visual cue that the icon is ready to be
dragged. The Launcher pages become a series of cards.
2Drag the icon to a new location on any page.
44Chapter 4 : Work with applications
TIP You can add your closest contacts and favourite websites to the Launcher
(see Add a contact entry to the Launcher and Add a web page to the Launcher)
and then organise your Launcher icons and pages to create a page of contacts
and a page of websites.
3Tap and hold the current name.
4When the current name is highlighted, enter a new name.
5Tap outside the field or press Enter to accept the new name.
Add a Launcher page
1Open the Launcher (see Open an application in the Launcher).
2Open the application menu and tap Add Launcher Page. The page
appears to the right of the page that was displayed when you
opened the menu.
3Enter a new name for the page.
4Tap outside the field or press Enter to accept the new name.
Reorder Launcher pages
1Open the Launcher (see Open an application in the Launcher).
2Open the application menu and tap Reorder Launcher Page. This
reduces the Launcher pages to a series of cards.
3Scroll to the page you want to move.
4Tap and hold the page.
5Drag the page to its new location and release.
Delete a Launcher page
Before you delete a Launcher page, you must move all the icons to
another page, as described here. You can't delete a page displaying any
icons.
1Open the Launcher (see Open an application in the Launcher).
2Scroll to the page you want to delete.
3Move the icons that appear to another Launcher page (see Reorder
Launcher icons), or delete the icons for applications you installed
(see Delete applications).
4Tap in the centre of the empty page.
Manage online accounts
You can set up online accounts in the Accounts application or in
individual applications on your smartphone. The online account must
already be set up on the web or server before you can add it to your
smartphone.
6(Optional) Repeat steps 3–5 to move other Launcher pages.
Rename a Launcher page
1Open the Launcher (see Open an application in the Launcher).
2Scroll to the page you want to rename.
Chapter 4 : Work with applications45
KEYTERM Online account An online account is a web- or server-based
location, such as Google, Yahoo! or Exchange, where you keep contacts and/
or calendar information. These accounts often have an email component as
well. Such web- or server-based accounts are sometimes talked about as being
“in the cloud”.
The HP Synergy feature works in the background to get data from an online
account onto your smartphone. After you set up one of these accounts on your
smartphone, you can access the data from that online account. For some kinds
of accounts, you can also add and change data on your smartphone, which is
then synchronised to the online account in the cloud.
NOTE If you are setting up your smartphone for the first time and downloading
a large number of contacts or calendar events from an online account to your
smartphone, you may not see all your data on your smartphone right away.
Some online account providers such as Google set limits on the amount of data
that a user can import in a given time frame. Also, if you have many years'
worth of data or thousands of entries in an online account, you may want to
review the data and reduce the number of entries before setting up the account
on your smartphone. Filling your smartphone memory with a large number of
account entries can affect performance.
Whether you decide to set up your online accounts in the Accounts app
or from within an individual app, the process is the same. You can specify
which apps should get data from the online account. For example, you
can choose to set up your Google account so that your smartphone
displays your Google contacts, Google Talk instant messages and Gmail
messages, but not your Google calendar events.
• To set up an online account in the Accounts app: See Use the Accounts
application to set up an online account for details.
• To set up within an individual app: The first time you open Email,
Contacts, Calendar or Messaging, you are given the option to enter
settings for one or more online accounts. See Set up email, Use
Contacts for the first time, Use Calendar for the first time or Set up an
instant messaging (IM) account.
You can add more accounts at any time using the Accounts app or the
preferences in any of the applications mentioned above. See Set email
preferences, Customise Contacts, Customise Calendar or Set up an
instant messaging (IM) account.
You can also set up your smartphone to post photos to online accounts
such as Facebook or Photobucket. See Set up an online pictures account
on your smartphone.
Use the Accounts application to set up an online account
1OpenAccounts .
2Tap Add Account.
3Do one of the following:
• To add one of the listed accounts: Tap the account name.
• To search for other accounts: Tap Find More. This displays a list of
available online accounts. Tap the account you want to download
and install it.
4Enter your username and password and tap Sign in.
5Depending on the account, you may be presented with options for
which apps should download data from that account. For each app,
tap On or Off and then tap Create.
See Online accounts available for webOS phones for the current list of
default online accounts that synchronise your info and those that do a
one-way transfer of info either from the web to your smartphone or from
your smartphone to the web.
46Chapter 4 : Work with applications
Use the Accounts application to edit or delete an online
account
If you change the username, email address or password you use with an
online account, you need to enter the new information in the account
settings on your smartphone. You can do that from within one of the
applications associated with that account, or from the Accounts app.
1OpenAccounts .
IMPORTANT If you delete an account from your smartphone using the Accounts
app, all data is removed from all apps on your smartphone associated with the
account. The account itself still exists online. For example, if you delete an
Exchange account using the Accounts app, all your Exchange data is removed
from Email, Contacts, Calendar and Tasks. If you want to delete data only from
one app served by the account—for example, you want to delete the calendar
events but keep the contacts—simply turn that app off for that account.
2Tap the account name.
3Do one of the following:
• To change the account display name: Under Account Name, tap
the current name to highlight it and enter the new name.
• To change which applications are associated with the account: For
each app listed, tap On or Off.
• To edit the account information: Tap Change login settings, enter
the new username and password and tap Sign In.
• To delete the account: Tap Remove account. Tap Remove Account
again to confirm.
View and work with notifications
Notifications show up at the bottom of the screen to notify you of new
voicemail and messages, upcoming appointments, missed calls,
application updates and more. Some notifications also display app
controls, such as music playback controls, when you are not in the app
itself.
There are several kinds of notifications.
Banner alert: This is a notification that appears in a small strip at the
bottom of the screen. Some banner alerts appear as confirmation of an
action—for example, to confirm that text was selected or copied. Others
notify you of an item you can act on—for example, a missed call or an
incoming text message. For these alerts, if you do not tap the alert after a
few seconds, it becomes an icon in the bottom right-hand corner of the
screen. Tap the bottom of the screen to display the alerts as dashboard
items.
Dashboard item: The dashboard provides an expanded view of all
notifications you can act on. For example, you can tap a voicemail
dashboard item to check your voicemail, or a calendar dashboard item to
open your calendar.
Chapter 4 : Work with applications47
If the dashboard item has a number next to it, the number indicates how
many items are included in the notification—how many voicemail or
email messages you have and so on.
NOTE By default, if a banner alert or pop-up notification arrives when the
screen is off, the gesture area light pulses. You can turn this feature off (see Get
notifications when the screen is locked or off).
App controls: If you are listening to songs in Music and leave the app, the
music playback controls remain displayed at the bottom of the screen.
This lets you continue to manage music playback without having to go
back into the app.
Some dashboard items enable you to perform multiple actions. For
example:
• On a calendar dashboard item, tap the calendar icon to open
Calendar in Day view with the event displayed or tap the event name to
open the event details screen.
• For a missed call, tap the icon to open your call history, or tap the
missed call item to call back the number.
• If an item's icon displays a number, tap the icon to open the associated
app to the list view (such as an Email inbox) or tap the item itself to
open that individual item (such as an email message).
To delete a dashboard item, throw it off the side of the screen.
Pop-up notification: This is a larger notification that you can act on right
away. Examples of pop-up notifications are incoming call notifications,
calendar appointment notifications and alarms.
Create and work with favourites
You can quickly reach your closest contacts by phone, email or text/
multimedia message by designating them as favourites. Creating a
favourite from a contact lets you view and touch base with that contact in
just a few taps.
You can create and manage favourites in Contacts (see Create a
favourite) and in Phone (see Work with favourites).
You can view favourites in the following apps.
Phone: See all your favourites by tapping on the dial pad. In your
call history list, calls to and from favourites are noted by a star. If you
enter a contact name to call a contact, matching favourites appear at the
top of the search results list and are noted by a star. If your wireless
service provider supports visual voicemail, visual voicemail messages
from favourites are noted by a star as well (see Use visual voicemail).
Contacts: See all your favourites by tapping Favourites on the contacts list
screen. On your complete contacts list, favourites are noted by a star.
48Chapter 4 : Work with applications
Just Type: When you enter a search term, matching favourites appear at
the top of the contacts search results and are noted by a star.
Email and Messaging: When you begin typing a contact name to address
a message, matching favourites appear grouped at the top of the search
results list and are noted by a star.
5 Copy files and sync your personal data
49Copy files between your smartphone and your computer
50Overview: Get your personal data onto your smartphone
56Transfer data from an old phone
53Export data from a desktop organiser on your computer
53Get data from an online account in the cloud
54Sync your desktop organiser and your smartphone
Copy files between your smartphone and
IMPORTANT All files that you store on the USB drive of your smartphone are
not backed up to your HP webOS Account, and they cannot sync to any of your
online accounts. So be sure to keep a copy of all such files somewhere besides
your smartphone just in case you lose your smartphone or you must do a full
erase of the info on your smartphone. For example, from time to time, you may
want to back up photos and videos you have recorded on your smartphone by
copying them to a computer. Or, if Amazon MP3 is available, you may have
purchased MP3 music on your smartphone and wish to enjoy it on another
playback device. Your photos and videos taken using your smartphone are
stored in the DCIM folder of your smartphone’s USB drive. Downloaded music
files are stored in the AmazonMP3 folder.
your computer
Copy files and folders using USB Drive mode
You can copy any type of file from a computer to your smartphone, and
from your smartphone to your computer, by putting your smartphone in
USB Drive mode. In this mode, your smartphone appears as a removable
hard drive to your desktop computer. For computer system requirements
for using USB Drive mode, go to hpwebos.com/webos-usbmode-en.
After you copy a file to your smartphone, you can open the file if your
smartphone has an application that supports the file type. You can open
many file formats for photos, videos and music; Microsoft Office files; and
PDF files. You can also copy ringtones that you download from your
computer's web browser.
YOUBEGIN Before you copy files from your computer, make sure
BEFORE
you have enough storage space on your smartphone to fit the files. Open
Device Info and look at the Available field under Phone.
When your smartphone is in USB Drive mode, incoming calls go to
voicemail; you can’t make calls or use any other application until you
complete step 5 below.
To copy files and folders:
1Connect your smartphone to your computer using the USB cable.
2On your smartphone, tap USB Drive. On your computer, your
smartphone appears as a removable drive.
3On a Windows computer, if the Found New Hardware wizard
opens, click Cancel to close the wizard.
Chapter 5 : Copy files and sync your personal data49
4Open My Computer (Windows XP), Computer (Windows Vista/
Windows 7) or the Finder (Mac), double-click the drive representing
your smartphone and drag and drop files to your smartphone. The
drive displays folders that you can use to organise the files you copy.
You can also create your own folders.
NOTE If you copy ringtones to your smartphone, make sure you place them in
the ringtones folder on your smartphone's USB drive. Photos and videos taken
on the smartphone are in DCIM > 100Palm.
5End the connection safely. If you do not eject your smartphone
safely, it resets, and may experience data loss, when you disconnect
the USB cable:
• On a Windows computer, right-click the drive representing your
smartphone and click Eject.
• On a Mac computer, from your desktop, drag the drive
representing your smartphone to the Trash. Trash changes to Eject.
6Disconnect the USB cable from the computer when the USB drive
screen is no longer displayed on your smartphone.
5End the connection safely. If you do not eject your smartphone
safely, it resets, and may experience data loss, when you disconnect
the USB cable:
• On a Windows computer, right-click the drive representing your
smartphone and click Eject.
• On a Mac computer, from your desktop, drag the drive
representing your smartphone to the Trash. Trash changes to Eject.
6Disconnect the USB cable from the computer and the smartphone
when the USB drive screen is no longer displayed on your
smartphone.
Copy music, photos and videos using third-party software
Besides using USB Drive mode to copy your photos, videos and DRM-free
music between your computer and your smartphone, you may also be
able to use solutions available from third-party software developers (sold
separately) that facilitate the transfer of media files to your smartphone.
For more information about the availability of third-party solutions, open
the browser on your computer and go to hpwebos.com/sync-solutions.
Delete files and folders using USB Drive mode
When your smartphone is in USB Drive mode, you can’t make or receive
calls or use other wireless features such as email or the web.
1Connect your smartphone to your computer using the USB cable.
2On your smartphone, tap USB Drive. On your computer, your
smartphone appears as a removable drive.
3On a Windows computer, if the Found New Hardware wizard
opens, click Cancel to close the wizard.
4Open My Computer (Windows XP), Computer (Windows Vista/
Windows 7) or Finder (Mac), double-click the drive representing
your smartphone and delete the files or folders.
50Chapter 5 : Copy files and sync your personal data
KEYTERM DRM-free: Describes a file that is not protected by Digital Rights
Management. DRM-free files can be copied as many times as you like and can
be played on your HP Pre
3
.
Overview: Get your personal data onto your
smartphone
Your personal data consists of the following:
• Your contact list (names, phone numbers, street and email addresses)
• Your calendar events
• Your tasks (to-do list)
• Your memos/notes
On your computer, you typically store such personal data in organiser
software like Microsoft Outlook, Palm Desktop by ACCESS or the Mac's
iCal and Address Book software.
It's also likely that you store some personal data in accounts that you have
created on the web. These are called online accounts. Sometimes you'll
hear that data stored in online accounts is stored "in the cloud." That's
just another way to say that your data is stored on a server that you
access through the Internet. For example, if you have a Google/Gmail or
a Yahoo! account, you have a contact list stored in the cloud. You may
even use the calendars in these accounts to keep track of your schedule,
so you may also have calendar events stored in the cloud.
On your smartphone only: Store and create contact and calendar data in
your HP webOS Account. It's backed up to your HP webOS Account in
the cloud. You cannot create, change or look at your HP webOS Account
data except on your smartphone.
NOTE Data that you store in your HP webOS Account cannot be accessed
anywhere but on your smartphone. HP webOS Account data is backed up
daily. No one, not even you, can see that data.
For further information about getting personal data onto your
smartphone, see hpwebos.com/migrate-webOS.
Finally, you may have important phone numbers stored only on an old
3
phone. You no longer use that phone now that you have an HP Pre
, but
you want those numbers on your new smartphone.
You want to be able to access all this data on your smartphone. This
section explains how you can do that. The actual how-to part of getting
your personal data on your smartphone is pretty simple. But before you
take that step, we recommend that you spend some time thinking about
where you want your personal data to be stored and how you want to
access it.
On your smartphone and in the cloud: You can set up a sync relationship
between your smartphone and an online account in the cloud. This
enables you to create and change data in one place—on your
smartphone or in the online account—and have it show up in both
places.
On your smartphone and on your computer: You can set up a sync
relationship between your smartphone and selected desktop organisers.
Different kinds of sync relationships are possible using third-party
solutions. This enables you to create and change data in one place—on
your smartphone or in the desktop organiser—and have it show up in
both places.
What do we recommend? We recommend that you set up a Google
account and move your contacts and calendar data to the cloud. That
way, you can access, create and change your data both on your
smartphone and in your Google online account. The remaining personal
data that you create on your smartphone—tasks and memos—are
automatically backed up as part of your HP webOS Account.
Use the following table to review your options. Then click the link to learn
how to complete the solution you choose for your personal data.
These solutions are not mutually exclusive. Do what works best for you.
You could potentially use all these solutions. You could, for example, sync
several online accounts, including an Exchange account; sync data with a
desktop organiser using a third-party solution; and store and create new
data in your HP webOS Account.
Chapter 5 : Copy files and sync your personal data51
Table 1. Data transfer and synchronisation solutions for HP webOS smartphones
My personal data is hereI want to access data hereDo thisLearn how here
Online account (Google, Yahoo!,
Facebook and so on)
My smartphone and my online
account
Corporate Exchange accountMy smartphone and Outlook/other
corporate email app on my computer
Desktop organiser software—and I
want to stop using it
Desktop organiser software—and I
want to keep using it
My smartphone and maybe
elsewhere
My smartphone and my desktop
organiser
An old phoneMy smartphone and maybe
elsewhere
Nowhere—I just want personal data
My smartphoneCreate new contacts and new
on my smartphone
Set up the online account on your
smartphone
Set up an online account for
Exchange on your smartphone
Export your personal data from the
desktop organiser and add it to an
account on your smartphone, either
an online account (accessible in the
cloud) or your HP webOS Account
(accessible only on your smartphone)
Set up a sync relationship between
the smartphone and your desktop
organiser using a third-party solution
Work with your wireless service
provider to transfer data from the old
phone to an account on your new
smartphone, either an online account
(accessible in the cloud) or your HP
webOS Account (accessible only on
your smartphone)
calendar events in your HP webOS
Account
See Manage online accounts
See Manage online accounts
See Export data from a desktop
organiser on your computer
See Sync your desktop organiser and
your smartphone
See Transfer data from an old phone
See Backup
52Chapter 5 : Copy files and sync your personal data
Get data from an online account in the cloud
If you are already using Google, Facebook, Yahoo! and/or Exchange to
manage your calendar and contacts, then all you need to do to sync data
to your smartphone is set up one or more of these accounts on your
smartphone. The data syncs automatically. See Manage online accounts
for information on how to create an online account on your smartphone.
Table 2. Online account sync table
Set up your HP Pre
to sync with...
GoogleContacts and calendar events
3
To sync this data...
Export data from a desktop organiser on your
computer
BEFOREYOUBEGIN If you want the data from your desktop organiser to be
transferred to an online account, make sure you set up that account on the
web and on your smartphone first.
• On your computer, create an account on the Google website (go to
gmail.com) or in Exchange (speak to an IT person at your company).
• Set up the same account on your smartphone (see Manage online
accounts).
Otherwise, your data must be transferred to your HP webOS Account (see
What is an HP webOS Account?).
1On your computer, go to hpwebos.com/migrate-webOS.
2Click the link for transferring Contacts/Calendar data from a
desktop organiser.
ExchangeContacts, calendar events and tasks
Yahoo!Contacts and calendar events
FacebookContacts and calendar events
NOTE Changes you make in your Yahoo! or Facebook account on the web
show up on your smartphone. There's nothing you have to do. You cannot,
however, change Yahoo! or Facebook contacts and calendar events on your
smartphone.
3Read the instructions and follow the links to download the Data
Transfer Assistant.
NOTE If you are setting up your smartphone for the first time and downloading
a large number of contacts or calendar events from an online account to your
smartphone, you may not see all your data on your smartphone right away.
Some online account providers such as Google set limits on the amount of data
that a user can import in a given time frame. Also, if you have many years'
worth of data or thousands of entries in an online account, you may want to
review the data and reduce the number of entries before setting up the account
on your smartphone. Filling your smartphone memory with a large number of
account entries can affect performance.
Chapter 5 : Copy files and sync your personal data53
About the Data Transfer Assistant (DTA)
The DTA enables you to do a one-time, one-way export of data from
selected desktop apps to your HP Pre
with your smartphone. After the data is on your smartphone, you can
select the account you want to import the data to.
IMPORTANT The DTA is not synchronisation software. It is meant to be used
once per desktop app to export your info from the desktop app to an account
on your smartphone.
These are the desktop apps that the DTA works with and the data that the
DTA transfers to your smartphone:
Table 3. DTA: application data transferred
3
through the USB cable included
• The DTA is compatible with Palm Desktop versions 4.14e, 4.2, 6.2 and
6.22. If your version of Palm Desktop is not one of these, you can
download version 6.2 for free from hpwebos.com/desktop. Install it,
sync with your old Palm device and then use the DTA to transfer your
data.
• If you use Palm Desktop on the Mac, you can export your contacts,
calendar events and To do items into Address Book and iCal. Then use
the DTA to transfer your data. For more information, go to
hpwebos.com/migrate-webOS.
NOTE You cannot use the DTA to transfer Calendar and Contacts to a Yahoo!
account. Instead, you must use the upload tool provided by Yahoo!. Data is
transferred from your computer to Yahoo.com, and then from Yahoo.com to the
smartphone. Data is not transferred from the smartphone to Yahoo!. For more
information, go to hpwebos.com/migrate-webOS.
Operating
System
Windows XP
or Vista
®
Windows 7
or
Desktop
application
Outlook
2003, 2007
or 2010
Palm
Contacts CalendarTasks/
To dos
Memos/
Notes
√√ √√
√√ √√
Desktop
Mac OS
10.5
Address
Book
√
iCal√√
Note the following:
• If you use a desktop organiser that is not listed in the table, go to
hpwebos.com/migrate-webOS and click the link for transferring
Contacts/Calendar data from "somewhere else".
• Depending on the amount of data you are transferring, it can take up to
an hour to complete the transfer of your data.
• Do not use the DTA to transfer data from a copy of Outlook that is
associated with Exchange ActiveSync, which wirelessly syncs data
between your smartphone and an Exchange server (see Manage online
accounts).
Sync your desktop organiser and your
smartphone
If you want to continue using a desktop organiser to store your contacts,
calendar events and tasks—iCal and Address Book on the Mac, or
desktop Outlook
two choices:
• Sync directly with your desktop organiser, avoiding the web completely.
• Sync your desktop organiser with Google on the web and then sync
Google with your smartphone.
Both choices require you to use a third-party solution (sold separately). Go
to hpwebos.com/sync-solutions to see if there are third-party solutions
available for your smartphone. If there are no solutions available for your
smartphone, check with the developers of existing sync software for other
webOS devices to see if they are developing a solution for your
smartphone.
®
or Palm Desktop by ACCESS on Windows—you have
54Chapter 5 : Copy files and sync your personal data
Sync directly with your desktop organiser
If you prefer to sync your HP Pre3 directly to your computer without going
through the web, using Wi-Fi, Bluetooth technology or your smartphone’s
USB cable, you may be able to download a third-party application (sold
separately) that enables synchronisation of your smartphone directly to
your desktop.
Sync your desktop organiser to Google and Google to your
smartphone
You may be able to download and install a third-party application (sold
separately) that can sync your desktop app to Google. Your desktop app
syncs with your Google account and your smartphone also syncs with
Google.
1Go to hpwebos.com/sync-solutions to see if there are third-party
applications that enable you to sync your smartphone with your
computer.
2Follow the instructions given by the third-party vendor to install the
app on your computer.
NOTE You may also have to install another part of the application on your
smartphone. Follow the instructions of the third-party vendor.
1On your computer, set up an account on the Google website if you
don't already have one (go to gmail.com).
2Set up your Google account on your smartphone. See Manage
online accounts.
3Install a third-party application on your computer that enables you to
sync with Google. Go to hpwebos.com/sync-solutions to see if there
are third-party sync solutions available for your device.
4Follow the instructions given by the third-party vendor to sync the
data in your desktop app with Google. The next time Google syncs
with your smartphone, your data appears on your smartphone.
Chapter 5 : Copy files and sync your personal data55
Transfer data from an old phone
BEFOREYOUBEGIN If you want the data from your old phone to be
transferred to an online account, make sure you set up that account on the
web and on your smartphone first.
• On your computer, create an account on the Google website (go to
gmail.com) or in Exchange (speak to an IT person at your company).
• Set up the same account on your smartphone (see Manage online
accounts).
Otherwise, your data must be transferred to your HP webOS Account (see
What is an HP webOS Account?).
•Go to one of your wireless service provider's shops and ask a
support agent for help in transferring data from your old
smartphone. When you're ready to transfer data from your old
smartphone, make sure you tell the agent which account to transfer
the data to.
56Chapter 5 : Copy files and sync your personal data
6 Phone
57Make calls
61Re c e iv e c a l ls
62Use voicemail
64What can I do during a call?
67What's my number?
67View your call history
68Work with favourites
69Save a phone number to Contacts
70Use a phone headset
71Customise smartphone settings
76Use SIM Toolkit
Make calls
* These indicate that the phone is off (aeroplane mode). You cannot make calls. Incoming
calls go to voicemail.
NOTE By default, domestic calls are made over your wireless service provider
network. However, if you have set up a Skype account on your smartphone (see
Create or sign in to a Skype account), you can set a preference to make
domestic calls using your Skype account (see Set your domestic dialling
method). You can also set the preference to be prompted each time you make a
call to decide whether to use your wireless service provider account or your
Skype account.
For information on how to turn the phone on your smartphone off and
back on, see Turn wireless services off (aeroplane mode).
* These indicate that the phone is on. You can make and receive calls.
Dial by contact name using voice dialling
1To open Voice Dial, do one of the following:
• OpenVoice Dial .
• Press and hold volume.
• OpenPhone, and tap and hold .
• If you have a headset connected to your smartphone, press and
hold the button on the headset.
Chapter 6 : Phone57
NOTE The first time you open Voice Dial, a brief audio tutorial explains how to
use voice dialling. You can choose to skip the tutorial.
TIP You can also exit Voice Dial by tapping Cancel, pressing and holding
volume, throwing the card off the top of the screen or pressing the button on an
attached headset.
2Say the contact name, number or name and number type (such as
"John Smith mobile").
TIP You can use voice dialling to call any contact number type except the
following: fax, pager, assistant and radio. Some of these types appear for
contacts in certain online accounts only (such as a Google or Exchange
contact).
3If prompted, provide additional information for the number you want
to call. For example, if you say a contact name only, and you have
multiple phone numbers for that contact, Voice Dial prompts you to
say the type of number you want to call (such as mobile, home or
work). Or, if you say a contact name that matches more than one
contact in your contacts list, Voice Dial prompts you to specify which
contact you want.
Additional Voice Dial commands: You can say any of the following voice
commands when Voice Dial is open:
Table 1. Voice Dial commands
SayTo
RedialRedial the last number called
VoicemailCheck voicemail
RepeatRepeat the last audio prompt
Back or Try
again
Go back one step and repeat the preceding audio
prompt
TIP You can turn on a preference that allows you to use voice dialling when the
screen is locked (see Use voice dialling when the screen is locked). If this
preference is on, you can access voice dialling by first turning the screen on if it
is off (by pressing the power button or sliding out the keyboard), and then
pressing and holding volume. You do not need to enter your PIN or password. If
this preference is on and you have a headset attached to your smartphone, you
can access voice dialling when the screen is locked by pressing and holding the
button on the headset—you don't need to turn the screen on first.
Dial by contact name using Just Type
1Display Card view (see Manage applications in Card view) or open
the Launcher (see Open an application in the Launcher).
2Begin typing the contact first or last name or initials.
3Tap one of the contact's phone numbers to dial it. If only the contact
name appears, tap the name to display the phone numbers for that
contact and tap the number you want.
Dial using the onscreen dial pad
The onscreen dial pad is useful when you need to dial numbers that are
expressed as letters and when you need large, brightly lit numbers that
you can tap.
1OpenPhone .
Restart, Reset
or Start over
Cancel, Stop
or Exit
58Chapter 6 : Phone
Start from the beginning
Exit Voice Dial without making a call
2If the dial pad isn’t displayed, tap .
3Tap the dial pad numbers to enter the number.
4Tap to dial.
TIP Press Backspace or tap the onscreen backspace icon (at the top of the
screen, to the right of the number you entered) to delete numbers one at a time.
Tap and hold the icon to delete all the numbers.
TIP You can paste numbers copied from other applications – for example, from
an email message or a memo – into the dial pad.
TIP To enter +, tap and hold 0 onscreen.
Dial using the keyboard
1In the Launcher, Card view or Phone, use the keyboard to enter the
number. You do not need to press Option to enter numbers, *
or #.
3Tap the favourite. The call is made using the default number you
selected for that favourite.
2When you finish entering the number, press Enter or tap the
number to dial.
TIP If you turn off the preference to show contact matches in the dial pad (see
Turn contact match display on/off), this changes how you dial using the
keyboard in the Phone application. In Phone, after you enter the number with the
keyboard, tap the onscreen dial icon to dial.
Dial a favourite
See Create a favourite for instructions on creating a favourite.
1OpenPhone .
2Tap .
Dial using a speed dial
See Assign a speed dial to a contact for instructions on creating a speed
dial.
• In the Launcher, Card view or Phone, press and hold the speed-dial key
you assigned to the number.
Dial by contact name in the Phone application
See How do I add names and other info into Contacts? for instructions on
adding contacts to your smartphone. You can also look up and dial
contacts using Just Type (see Dial by contact name using Just Type) or
Voice Dial (see Dial by contact name using voice dialling).
NOTE If you set up a Skype account on your smartphone, see Dial a Skype
contact for information on calling Skype contacts.
Chapter 6 : Phone59
1OpenPhone .
2Using the keyboard, enter a name or initials until the contact you
want appears. Note the following:
NOTE You can participate in a conference call, but you cannot initiate a Skype
conference call from your smartphone.
• If you press E, R or any other key that displays both a letter and a
number, you see both matching names and numbers onscreen.
• If your company uses Microsoft Exchange Server with a Global
Address List (GAL), entering the contact search information returns
matching results from the GAL as well. GAL results appear with the
icon next to the name.
3Tap the number.
TIP If you do not want contact matches to appear when you type a number on
the keyboard, you can turn off the Show Contact Matches preference (see Turn
contact match display on/off). When this preference is off, you can still dial by
contact name in the Phone application. After opening Phone, tap the contact list
icon to the right of "Enter name or number". Type the contact name or initials,
and tap the number when it appears.
Redial the last number dialled
1OpenPhone .
2Tap . When the contact name or number appears at the top of
the screen, tap again to dial.
Dial a Skype contact
1Open Phone .
2Using the keyboard, enter a name or initials until the contact you
want appears.
3Tap the Skype ID you want to call.
Use Skype to dial an international number
If you set up a Skype account on your smartphone (see Create or sign in
to a Skype account), you can use Skype to make international calls. The
numbers you call do not need to be associated with a contact.
You can choose to use Skype for all international calls, or to be prompted
whether to use Skype or your wireless service provider account for a given
call (see Set your international dialling method).
Calls to international numbers are subject to Skype charges and require a
Skype credit balance.
TIP To check if you have a Skype credit balance, do the following: Open Phone,
open the application menu and tap Check Skype Credit. If you don’t see this
menu item, it means you are not logged into your Skype mobile account. Do this
instead: OpenPhone, open the application menu, and tap Preferences &
Accounts. Under Accounts, tap Skype and tap Sign In. Your Skype credit
balance appears under Skype Credit.
If you set up a Skype account on your smartphone (see Create or sign in
to a Skype account), you can use Skype to call other Skype users.
To call a Skype contact, you must have an entry for the person in Contacts
with a Skype ID (see Contacts). Calls to other Skype users are free of
charge.
60Chapter 6 : Phone
1Open Phone .
2Enter the number you want to call using any of the ways to dial listed
in the previous sections.
3Tap .
4If prompted, select Skype as the service you want to use to make the
call.
Dial your national emergency number
In Messaging, you can dial a contact from a conversation by tapping Text
or the IM account name in the top right-hand corner of the screen to open
a list of phone numbers you have for that contact and then by tapping
next to the number you want to call.
To dial your national emergency number (such as 911, 112 or 999), do the
following:
1Press the power button to wake up the screen if needed.
2Drag up to unlock the screen if needed.
3Do one of the following:
• If Secure Unlock is not on (see Set options for unlocking the
screen), tap the centre of the gesture area to display Card view if
Card view is not displayed. Enter the emergency number and tap
the number to dial. You don't have to press Option to enter
numbers.
• If Secure Unlock is on, tap Tap to dial emergency call and then tap
Emergency call. Edit the displayed number if needed and then tap
to dial.
NOTE If the phone is turned off (that is, if it's in aeroplane mode), you don't
have to turn it on. It automatically tries to connect to a network to make the call.
Receive calls
If you want to answer calls, the phone must be on. This is different from
having only the screen turned on (see Turn your smartphone on/off).
When the phone is off, your calls go to voicemail.
You can pick the ringtone for incoming calls (see Select a file from the
ringtones folder as a ringtone). You can set a ringtone for individual
contacts as well (see Add a ringtone to a contact).
Answer a call
Do one of the following:
• If the screen is on when the smartphone starts ringing, tap .
Dial from another application
If a phone number appears in another application as an underlined link,
you can begin dialling the number directly from that application. For
example, you can dial phone numbers that appear in web pages, in
messages (email, text or multimedia) or in notes to calendar events.
1If a phone number appears as an underlined link, tap the number.
This displays the dial pad with the number already entered.
2Tap to dial.
Chapter 6 : Phone61
• If the screen is off, drag up to unlock the screen and answer the call.
• If a headset is attached, press the button on the headset.
• If the smartphone is placed on an HP Touchstone (sold separately),
simply lift the smartphone off the Touchstone to automatically answer
the call.
To reply to a caller who is in your Contacts list after you ignore a call, tap
the ignored call notification. This opens the caller's contact entry, where
you can select a reply method. To reply to a caller who is not in your
Contacts list, go to your call history (see View your call history).
TIP You can see a photo of the person calling you by assigning a caller ID
photo. See Add a photo to a contact.
TIP If you miss a call, a notification appears at the bottom of the screen. Tap the
notification to open the missed call dashboard item. On the dashboard item, tap
the name or number to call the person back or tap the icon on the left to open
your call history (see View your call history).
Silence the ringer on an incoming call
When you silence the ringer on an incoming call, you can answer the call
or let it ring through to voicemail.
Do one of the following:
• Press the power button.
• Press volume.
• Slide the ringer switch off (red means off). This silences the ringer and
any notification sounds. These sounds remain off until you slide the
ringer switch back on. Other sounds, such as music and video
playback, are not affected by sliding the ringer switch off.
Ignore a call
To send a call immediately to voicemail, do one of the following:
• Tap .
• Press the power button twice.
Use voicemail
Set up voicemail
1Do one of the following:
• In the Launcher, Card view or Phone, press and hold 1 .
• OpenPhone. Then tap .
• OpenPhone. Then tap and hold 1 onscreen.
2Follow the voice prompts to set up your voicemail.
Listen to voicemail messages
1Do one of the following:
• In the Launcher, Card view or Phone, press and hold 1 .
• Tap a voicemail notification at the bottom of the screen. If your
smartphone offers the visual voicemail feature (see Use visual
voicemail), do any of the following: Tap to play the most recent
message. Tap to pause playback, or tap to listen to
playback through the speakerphone. If appears with a
number, it means you have more than one new message. Tap the
icon to open your visual voicemail list.
• OpenPhone. Then tap .
• OpenPhone. Then tap and hold 1 onscreen.
2Follow the voice prompts to listen to your messages.
62Chapter 6 : Phone
Use visual voicemail
Visual voicemail displays all your voicemail messages as a list, so you
can see who called and select the messages you want to listen to. You
can also make calls and send text messages to callers directly from the
visual voicemail list.
Not all wireless service providers support the visual voicemail feature.
Check with your wireless service provider for information.
1OpenPhone .
2Tap . The number on the icon shows how many unread
voicemail messages you have. Your voicemail list is displayed with
the most recent message at the top. Messages you have not listened
to yet are displayed in bold.
NOTE For new voicemail messages to appear on your visual voicemail list, your
smartphone must have a data connection, as indicated by an , or icon
at the top of the screen. If you are roaming, you must have data roaming
enabled (see Set roaming and data usage preferences). If you do not have a
data connection or do not have data roaming enabled, you can work with any
visual voicemail message already in the list in the ways described below. You
can also check for new voicemail messages using any of the methods described
in Listen to voicemail messages. Having the Wi-Fi feature on or off does not
affect whether your smartphone can display new visual voicemail messages.
To send a message to the caller: Tap and hold the visual voicemail entry
and then do one of the following:
• Tap to the right of a mobile number. Create and send a text or
multimedia message (see Create and send a text or multimedia
message).
• Tap Reply > via Message. Create and send a text or multimedia
message (see Create and send a text or multimedia message).
To forward a voicemail: Tap and hold the visual voicemail entry and then
tap Forward > via Message. Create and send a text or multimedia
message (see Forward a message).
To view contact details for a caller: Tap or the contact picture to the
right of the caller name or number. Tap View contact.
To delete a visual voicemail entry: Throw the entry off the side of the
screen. Tap Delete to confirm. You can also tap and hold the entry, tap
Delete and then tap Delete to confirm.
Change your voicemail greeting
By default, when a caller leaves you a voicemail, the caller hears a
default greeting from your wireless service provider. You can record a
custom greeting for callers instead.
TIP You can also listen to voicemail messages directly from your call history (see
View your call history).
3To listen to a message: Tap the caller name or number. To pause
playback, tap . To resume playback, tap . Drag the slider to
move forwards or backwards through a message.
4There are a number of ways to reply to and forward voicemail from
visual voicemail. See the following sections for details on each.
To call back the caller: Tap or the contact picture to the right of the
caller name or number. Tap the number you want to use to call that
person.
Not all wireless service providers support the option to record a custom
voicemail greeting. Check with your wireless service provider for
information.
1OpenPhone .
2Open the application menu and tap Voicemail Greeting.
3Under Greeting Type, tap No greeting to use the default greeting
from your wireless service provider. Tap Custom to use a greeting
you record.
Chapter 6 : Phone63
4If you selected Custom in step 3, use the following controls to review
your current custom greeting:
Table 2. Voicemail greeting playback controls
IconDescription
TIP If you discard your greeting but then decide you want to keep it, tap Keep
existing record on the confirmation screen.
Play the greeting.
Pause playback.
Listen to playback through your smartphone's
speakerphone. Tap again to listen to playback through
the earpiece.
Move forwards or backwards. Tap and hold the slider
and then drag it right to move forwards or left to move
backwards.
5To record a new greeting, tap Record a new greeting. Use the
following controls to record your greeting:
Table 3. Voicemail greeting recording controls
IconDescription
Begin recording.
Stop recording.
Review your recording.
Pause playback while reviewing.
Listen to playback through your smartphone's
speakerphone. Tap again to listen to playback through
the earpiece.
Move forwards or backwards. Tap the screen to display
the slider. Tap and hold the slider and then drag it right
to move forwards or left to move backwards.
Keep this greeting.
Discard the greeting. Tap Re-record to confirm the
deletion and start recording again.
What can I do during a call?
Your smartphone offers many advanced telephone features, including call
waiting, conference calling and call forwarding. These features depend
on your service plan. Contact your wireless service provider for more
information.
While you're on a call, info about the call appears on the call screen.
When you're on a call, you can open other applications and work in
them, and you won't lose your call. See Use another application while on
a call.
If you created a reminder in the contact info of a caller, the reminder
appears as a notification when you make a call to or receive a call from
the person. See Assign a reminder message to a contact.
NOTE If you hold the smartphone up to your ear while you're on a call, the
screen goes dark to prevent you accidentally tapping an item on the screen. This
is normal behaviour. See Why the screen goes dark for more information.
Manage a call
Do any of the following:
• Put the call on speakerphone: Tap .
• Mute the microphone so you can't be heard: Tap .
TIP You don't need an on-hold button to put a call on hold. Just tap the mute
icon to mute your end of the line.
64Chapter 6 : Phone
• Open the dial pad to enter numbers for navigating phone trees,
responding to prompts and so on: Tap .
• Add a call: See Make a second call.
• Adjust call volume: Press volume.
web or send or receive email, multimedia or instant (IM) messages. To
browse the web or to send or receive email or IM messages while on a
call, you must connect to a Wi-Fi network. See Wi-Fi.
3G (UMTS, HSDPA or HSUPA) network: You can make simultaneous voice
and data connections. So when you're on a call, you can also send and
receive email; browse the web; and send and receive text, multimedia
and IM messages.
NOTE You can't send or receive multimedia messages using a Wi-Fi network.
* Volume
DIDYOUKNOW? You can send and receive text messages during a call. This is
a great way to stay connected with friends and colleagues during a long call
(see Create and send a text or multimedia message).
End a call
Do one of the following:
• Tap .
• Minimise the call screen to a card and throw the card off the top of the
screen.
• If a headset is attached, press the button on the headset.
Use another application while on a call
The applications that you can use when you're on a call depend on the
kind of network your smartphone is connected to. How can you tell which
kind of network you're connected to? See Icons in the title bar.
GPRS network: You can use the personal information applications
(Contacts, Calendar and so on) and send and receive text messages. But
some kinds of data connections are not possible: You cannot browse the
1While on a call, do one of the following:
• Display Card view (see Manage applications in Card view) and
begin typing the name of the app.
• Open the Launcher (see Open an application in the Launcher).
• Open Quick Launch (see Open an application in Quick Launch).
2Tap the application to open and work in it.
3Tap the call notification at the bottom of the screen to return to the
call screen.
Make a second call
1While on a call, tap . This does not mute the microphone or put
the first call on hold.
2Dial the second call.
Answer a second call (call waiting)
When a second call notification appears, tap . The first call is put on
hold.
Chapter 6 : Phone65
Switch between two calls
• Tap to put the active call on hold and switch to the other call.
For example, in the screen shown here, the call at the top of the screen,
5550 2370 is currently on hold. The call at the bottom of the screen,
5555 4488, is the active call—the caller you're talking to. To switch
between the two, so that you switch to talking to 5550 2370, tap .
Tap to end either call. If you end the currently active call, the call on
hold becomes active.
2Tap to create the conference call.
3Do any of the following:
• To add callers: Tap .
• To remove a call from the conference and talk privately: Tap the
caller name or number, and then tap .
• To return an extracted call to the conference: Tap .
4When you have finished, tap to end either an extracted call or
the conference call.
Make a conference call
You can join up to five calls into a six-way conference call. The number of
calls you can join in conference depends on your service plan. Additional
charges may apply, and minutes in your mobile account may be
deducted for each call you make. Contact your wireless service provider
for more information.
1Make or answer a first call and then make or answer a second call.
66Chapter 6 : Phone
Look up or send a message to a contact
When you're on a call with a contact, tap the contact name to see the
person's information in Contacts. With the contact entry open, you can
do the following:
• Tap to send the contact a text message. For example, if the contact
is on hold while you're having a long conversation with a second caller,
you can send the contact a text stating that you'll call him or her back.
• Tap Edit to edit the contact entry. For example, if a contact gives you his
or her new email address while you're talking, you can enter the
address during the call.
What's my number?
If your phone number is stored on your SIM card, you can find the
number on your smartphone. Not all wireless service providers put phone
number information on the SIM card.
1OpenPhone .
2Open the application menu and tap Preferences & Accounts. Your
phone number appears at the top of the Phone Preferences screen.
TIP You can also see your phone number by opening Device Info. The number
appears as the first entry under Phone.
View your call history
Your call history is more than just a log. It's also a place where you can
dial a number, send a text message and save or view contacts.
1OpenPhone .
2Tap .
3Do any of the following:
• To switch the types of calls displayed: Tap All Calls or Missed
Calls.
• To call a number: Tap the number.
• To listen to a voicemail message: Voicemail messages are
identified by the icon in the call history entry. Tap the entry
to listen to the message. This feature is available if your
smartphone supports visual voicemail (see Use visual voicemail).
• To display other options for the contact or number: Tap the contact
icon or the picture to the right of the number.
DIDYOUKNOW? If a call history entry displays a number next to the contact
picture or icon, this indicates that you made and/or received multiple calls to or
from that phone number or contact in the same day. If you had calls to or from a
contact using more than one of that contact’s phone numbers, all calls are
collapsed into a single entry and only the most recently used phone number is
displayed.
• To delete a call history entry: Throw the entry off the side of the
screen. Tap Delete to confirm.
• To clear the call history: Open the application menu, tap Clear
Call History and tap Clear Call History to confirm.
Chapter 6 : Phone67
4If you displayed additional options for the contact or number, do
any of the following:
• To call an alternative number for a contact: Tap the number.
• To send a text message: Tap .
• To save the number to Contacts: Tap Add to Contacts (see Save a
phone number to Contacts).
• To view a contact entry: Tap View Contact.
DIDYOUKNOW? The additional options display includes the time and type
(incoming, outgoing, missed) of the call. If a call history entry collapses multiple
calls, the additional options show information for each call.
4If the contact has more than one phone number, tap the number you
want to set as the favourite. When you call the favourite, the call is
made using this number.
View favourite details
From the favourites list, you can dial a different phone number for that
contact, send a message or view the favourite's contact entry.
TIP In the favourites list, you can change the order of any favourite with an
assigned default number (see Create a favourite and Set or change the default
number for a favourite) by tapping and dragging. So you can put the people
you call most at the top of the list.
Work with favourites
You can quickly reach your closest contacts by phone, email or text/
multimedia message by designating them as favourites. Creating a
favourite from a contact lets you view and touch base with that contact in
just a few taps.
For instructions on calling a contact you designate as a favourite, see Dial
a favourite.
Create a favourite
You can also create favourites in Contacts (see Create a favourite).
1OpenPhone .
2Tap .
3Tap Add Favourite, search for the contact and tap the contact when
the name appears.
1OpenPhone .
2Tap .
3Tap the contact photo or contact icon to the right of the
favourite name.
4Do one of the following:
• To call the favourite using a different number: Tap the number.
• To send the favourite a text/multimedia message: Tap .
• To view the favourite's contact entry: Tap View Contact.
Add a phone number to a favourite
If you create a favourite in Contacts, but the contact does not have a
phone number associated with it, you can add a phone number to the
favourite in Phone.
1OpenPhone .
2Tap and tap the favourite.
68Chapter 6 : Phone
3Enter the number, and tap to select the phone number type (see
Create a contact for information).
4Tap Done.
NOTE You can enter more than one phone number for the favourite here. If you
do, you need to set one of the numbers as the default (see Set or change the
default number for a favourite).
Set or change the default number for a favourite
If you create a favourite in Contacts, but the contact has more than one
phone number associated with it, you need to set the default number for
the favourite in the Phone app.
Also follow these steps if you want to use a different number as the default
number for a favourite.
1OpenPhone .
2Tap .
3Throw the favourite off the side of the screen. Tap Remove to
confirm.
TIP You can also remove a contact as a favourite from within the Contacts app
(see Remove a contact from favourites).
Save a phone number to Contacts
You can save the number from an incoming or outgoing call to an existing
contact or create a new contact for the number. If an incoming call uses
caller ID blocking, you cannot save the number.
1OpenPhone .
2Tap .
3Do one of the following:
• To set a default number: Tap the favourite.
• To change the default number: Tap the contact photo or contact
icon to the right of the favourite name and tap Change
Default Number.
4Tap the number you want to use.
Remove a contact from the favourites list
When you remove a contact as a favourite, you do not delete the contact
itself. The contact no longer shows up as a favourite in Phone, Contacts,
Email, Messaging or Just Type search results.
1Do one of the following:
• If you enter a phone number in Just Type that is not associated with
a contact, tap Add to Contacts.
• Before dialling a number you've entered in the dial pad, tap Add
to Contacts.
• During a call, tap at the top of the screen.
• After a call, from the dial pad, tap . Tap the contact icon
to the right of the number and tap Add To Contacts.
2Tap one of the following:
Add New Contact: Create a new contact for the phone number.
Add To Existing: Tap the contact you want to add the phone
number to.
Chapter 6 : Phone69
Use a phone headset
You can connect a 3.5 mm headset to your smartphone for hands-free
operation. If a 3.5 mm headset was not included in your smartphone
package, you can purchase one separately. You can also connect to a
wireless headset (sold separately) using Bluetooth
WARNING If driving while using a phone is permitted in your area, we
recommend using a headset or hands-free car kit (sold separately). However, be
aware that use of a headset that covers both ears impairs your ability to hear
other sounds. Use of such a headset while operating a motor vehicle or riding a
bicycle may create a serious hazard to you and others, and may be illegal. If
you must use a stereo headset while driving, place a speaker in only one ear.
Leave the other ear free to hear outside noises, and use the headset only if it is
legal and you can do so safely.
Use a wired headset
Your smartphone works with headsets that have a 3.5 mm connector
(look for three coloured bands on the plug). When in doubt, ask the
third-party headset manufacturer if the product is compatible with your
smartphone. If you hear a headset buzz or poor microphone
performance, your headset may be incompatible with your smartphone.
1Insert a 3.5 mm headset into the jack on the top of your smartphone.
When you are on a call, the icon changes to .
2The button on the headset performs different actions depending on
the headset model and what's happening on the smartphone. Press
the button once to perform any of the following tasks supported by
your particular headset:
• Answer an incoming call.
• Respond to call waiting.
• Hang up a single active call or all calls on a conference call.
• Switch between calls if there is one active call and one call on
hold.
®
wireless technology.
3If you want to stop using the headset, do any of the following:
• To switch from the headset to your smartphone's speakerphone:
Tap and tap Speaker.
• To switch from the wired headset to a previously paired Bluetooth
hands-free device: Tap and tap the device name.
• To use your smartphone without the headset: Disconnect the
headset.
Set up and use a Bluetooth® hands-free device
Your smartphone is compatible with many headsets and car kits (sold
separately) enabled with Bluetooth
EDR and Stereo (with AVRCP media controls).
After you set up a connection with a Bluetooth headset or hands-free car
kit, you can communicate using that device whenever it is within range
and the Bluetooth feature on your smartphone is turned on. The range can
vary greatly, depending on environmental factors. The maximum is about
10 metres.
For more information on using the Bluetooth feature on your smartphone,
®
see Bluetooth
NOTE You can use an A2DP-enabled Bluetooth headset or speakers to listen to
music files on your smartphone.
wireless technology.
1OpenBluetooth .
2If the Bluetooth setting at the top of the screen is off, tap Off to switch
the Bluetooth feature from Off to On.
3Tap Add device.
4In Type, make sure Audio is selected.
5Tap the device name.
®
wireless technology version 2.1, with
®
70Chapter 6 : Phone
6To use a Bluetooth device with your smartphone, follow the
instructions that came with the Bluetooth device.
7To switch to another Bluetooth device while on a call: Tap and
tap the new device name. You can also tap Handset or Speaker to
use your smartphone without the headset.
TIP If you make a Bluetooth connection with a car kit, you might get a
notification on your smartphone asking if you want to upload contacts to the car
kit. Tap Allow to upload contacts. If you later want to delete the contacts from
the car kit, check the car kit documentation for instructions.
Customise smartphone settings
Turn call forwarding on/off
You can forward calls to another phone number. Check with your wireless
service provider about availability and pricing of forwarded calls;
additional charges may apply.
1OpenPhone .
2Open the application menu and tap Preferences & Accounts.
3In Call Forwarding, tap On or Off.
4If you turn call forwarding on, tap Enter Number and enter the call
forward number. Tap to change an existing number.
Turn my caller ID on/off
Turn contact match display on/off
By default, when you have the dial pad displayed but you're using the
keyboard to enter a phone number, both numbers and letters appear and
your smartphone performs a search of matching names in Contacts. If you
turn off this preference, typing on the keyboard with the dial pad
displayed enters numbers only, and no search is done in Contacts.
1OpenPhone .
2Open the application menu and tap Preferences & Accounts.
3In Show Contact Matches, tap On or Off.
TIP If you turn off the Show Contact Matches preference, you can still perform a
contact search in the Phone application. After opening Phone, tap the contact
list icon to the right of "Enter name or number". Type the contact name or
initials, and tap the number when it appears.
The caller ID feature controls whether your phone number appears on
another person’s phone when you call him or her. Check with your
wireless service provider about availability and pricing of the caller ID
feature.
DIDYOUKNOW? The caller ID feature does not affect whether your smartphone
displays the caller ID for an incoming call. Your smartphone always shows the
incoming caller ID unless the number is hidden or private.
1OpenPhone .
2Open the application menu and tap Preferences & Accounts.
3In Show My Caller ID, tap On or Off.
Turn call waiting on/off
You can choose to be notified when you receive a call while you are on a
call. You can choose to accept the call or not. See Answer a second call
(call waiting). Check with your wireless service provider about availability
and pricing of the call waiting feature.
Chapter 6 : Phone71
1OpenPhone .
2Open the application menu and tap Preferences & Accounts.
2Open the application menu and tap Preferences & Accounts.
3In Call Waiting, tap On or Off.
Set your domestic dialling method
If you have a Skype account (see Create or sign in to a Skype account),
you can set whether your smartphone dials domestic calls using your
wireless service provider account or your Skype account. Alternatively,
you can select to be prompted for the account to use each time you make
a call.
1OpenPhone .
2Open the application menu and tap Preferences & Accounts.
3Under Domestic Calls, in Use, tap one of the following:
• To use your wireless service provider account for domestic calls:
Tap Carrier.
• To use your Skype account for domestic calls: Tap Skype.
• To see a prompt asking you which method you want to use every
time you make a domestic call: Tap Always Ask.
Turn the international dialling auto-prefix feature on/off
When the international dialling preference is on, your smartphone
automatically adds the correct international dialling prefix and country
code to any 10-digit U.S. or Canadian number when you are travelling
outside the U.S. or Canada. So you can simply enter the 10-digit number
or dial a contact with a 10-digit number, and the call goes through
correctly. The preference does not work with 7-digit numbers. This
preference is available only for smartphones purchased in the U.S. or
Canada.
1OpenPhone .
3In International Dialling, tap Off to switch international dialling from
Off to On.
4Begin typing the name of the country you are currently located in or
scroll the list to find it.
5Tap the country when it appears.
Set your international dialling method
If you have a Skype account (see Create or sign in to a Skype account),
you can set whether your smartphone dials international calls using your
wireless service provider account or your Skype account. Alternatively,
you can select to be prompted for the account to use each time you make
a call.
1OpenPhone .
2Open the application menu and tap Preferences & Accounts.
3In Use, tap one of the following:
• To use your wireless service provider account for international
calls: Tap Carrier.
• To use your Skype account for international calls: Tap Skype
mobile.
• To see a prompt asking you which method you want to use every
time you make an international call: Tap Always Ask.
Create or sign in to a Skype account
If you have a Skype account, you can sign into the account in Phone
preferences. You need to be signed in to call and chat with Skype
contacts. You can also sign in to a Skype account in Accounts (see
Manage online accounts), Messaging (see Sign in to an IM account) or
Contacts (see Customise Contacts).
72Chapter 6 : Phone
If you don’t have a Skype account, you can create one on your
smartphone in Phone preferences, Accounts (see Use the Accounts
application to set up an online account), Messaging (see Create a Skype
account in Messaging) or Contacts (see Customise Contacts).
Set permissions for incoming Skype calls
If you have a Skype account, you can select whether to receive incoming
calls from any Skype member, or just from people in your Skype contacts.
1OpenPhone .
2Open the application menu and tap Preferences & Accounts.
3Under Accounts, tap Add An Account.
4Tap Skype mobile.
5Do one of the following:
• To sign in to your existing Skype account: Tap Sign In. Enter your
Skype name and password, and then tap Sign In. You’ve finished
this procedure.
• To create a new account: Tap Create Account and continue with
step 6.
6Tap Accept to agree to Skype's terms and conditions.
7Enter the following details:
• Full Name: Enter your full name.
• Skype Name: Enter a name that you will use to identify yourself to
other Skype users.
• Password: Enter a password and then enter it again.
• Email Address: Enter your email address and then enter it again.
1OpenPhone .
2Open the application menu and tap Preferences & Accounts.
3Under Accounts, tap Skype mobile.
4Under Allow Skype Calls From, tap Anyone or Only My Skype
Contacts.
Change your voicemail number
If your wireless service provider changes the phone number for your
voicemail system, you need to change the number on your smartphone.
This is the number your smartphone dials if you use any of the shortcuts to
access voicemail (see Use voicemail).
1OpenPhone .
2Open the application menu and tap Preferences & Accounts.
3By default, under Voicemail Number, your current voicemail number
is highlighted. To change it, simply type the new number. If the
current number is not highlighted, tap the number to highlight it and
then type the new number.
8Tap Create Account.
TIP If you change your Skype username or password, you need to edit the
account information on your smartphone. OpenPhone, open the application
menu and select Preferences & Accounts. Under Accounts, tap Skype mobile.
Under Login Settings, enter your new username or password and then tap Sign
In.
Use dialling shortcuts
Dialling shortcuts add a prefix at the beginning of a number, so you can
dial an extension instead of the whole number.
1OpenPhone .
2Open the application menu and tap Preferences & Accounts.
Chapter 6 : Phone73
3Under Dialling Shortcuts, tap Add a number.
3Do one of the following:
4Set the following:
When I Dial: Tap this field and select the number of digits you need
to enter to have your smartphone add a dialling prefix.
Use This Dialling Prefix: Enter the prefix to be added at the
beginning of the dialled number. The combination of prefix and
digits you enter must add up to a complete phone number.
5Tap Done.
Example: Some company phone systems require a standard-length
number, for example, 5555 1234. When dialling from a phone that's part
of the system, you need to dial only the last five digits (51234). To create a
five-digit dialing shortcut on your phone, you select "5 digit numbers" for
When I Dial and enter "555" in Use This Dialling Prefix. When you dial
your coworker's five-digit extension (51234), your phone automatically
dials the whole number: 5555 1234.
Lock or unlock the SIM card
You can lock your SIM card to prevent unauthorised use of your mobile
account. When your SIM card is locked, you must enter your PIN to turn
on your smartphone to make or receive calls, except for emergency
numbers. The SIM card remains locked even if you move the card to
another phone.
• To lock the SIM card: Tap Lock SIM Card. Enter the PIN provided
by your wireless service provider to lock the SIM and tap Done.
The SIM card locks whenever you turn off your smartphone. To
turn the smartphone back on, you must enter the PIN.
• To change the PIN: Tap Change SIM Card PIN and enter the old
PIN. Enter the new PIN twice and tap Done.
• To turn off SIM lock: Tap Unlock SIM Card. Enter the PIN and tap
Done.
Use restricted dialling
When restricted dialling is turned on, you can make calls to or answer
calls from only those numbers that are on your list of restricted numbers.
To add to or change the list, you need to enter a PIN2. If you enter an
incorrect PIN2 more times than allowed by your wireless service provider,
the SIM card locks. After the SIM card locks, you need to enter a PUK2 to
unlock the SIM card. Contact your wireless service provider to learn more
about restricted dialling.
BEFOREYOUBEGIN Get your PIN2 from your wireless service provider. If
you have entered your PIN2 incorrectly and your SIM card is locked,
obtain your PUK2 from your wireless service provider.
1OpenPhone .
To unlock your SIM card, turn on the smartphone and enter your PIN.
BEFOREYOUBEGIN
• Get your default PIN from your wireless service provider.
• Make sure the phone is on and that you’re inside a coverage area (see
Turn wireless services on).
1OpenPhone .
2Open the application menu and tap Preferences & Accounts.
74Chapter 6 : Phone
2Open the application menu and tap Preferences & Accounts.
3In Restricted Dialling, tap On or Off.
4If you turn restricted dialling on, enter the PIN2 and tap Next.
5To edit the restricted number dialling list: In Restricted Dialling, tap
View Restricted Dialling List and do one of the following:
• To add an entry: Tap Add an entry and enter the PIN2. Enter the
name and phone number and tap Done.
• To edit an entry: Tap the entry and enter the PIN2. Edit the
information and tap Done.
• To delete an entry: Swipe the entry off the side of the screen and
enter the PIN2. Tap Delete to confirm.
Set roaming and data usage preferences
Use roaming and data usage preferences to set options for using your
smartphone in your home network and while roaming. For example, you
can set options to prevent placing a call or making a data connection
while roaming, so that you avoid extra charges.
1OpenPhone .
2Open the application menu and tap Preferences & Accounts.
3Under Network, set any of the following:
BEFOREYOUBEGIN Obtain the following from your wireless service
provider:
• The Internet access point name (APN)
• Your username and password for accessing the Internet APN
• The multimedia messaging APN name (MMS APN)
• Your username and password for accessing the multimedia messaging
APN
• The multimedia messaging service centre name (MMSC)
• The multimedia messaging proxy server name (MMS proxy)
• The maximum multimedia messaging size
1Open Phone.
2Open the application menu and tap Preferences & Accounts.
3Under Network, in Manual, tap Off to switch manual network
settings from Off to On.
Network Auto-Select: Set whether your smartphone automatically
selects a network. If you turn auto-select off, tap the network to use.
Network Type: Set whether your smartphone automatically connects
to any available network type, or whether to connect to 3G networks
only or 2G networks only.
Data Roaming: Set whether to allow web browsing, email,
multimedia messaging and instant messaging when you are
roaming.
Data Usage: Set whether to turn data services—web browsing,
email, multimedia messaging and instant messaging—on or off.
Manually select network settings
If your smartphone cannot read the network settings from your SIM card
during setup, you can manually enter the settings.
4Tap Edit Network Settings.
5Tap Internet APN and enter the settings you obtained from your
wireless service provider.
6Tap MMS APN and enter the settings you obtained from your
wireless service provider.
7Tap Change Settings.
Turn TTY/TDD on/off
A TTY (also known as TDD or text telephone) is a telecommunications
device that allows people who are deaf or hard of hearing or who have
speech or language disabilities, to communicate by telephone. Your
smartphone is compatible with select TTY devices.
You can connect a TTY/TDD machine to your smartphone using the
3.5 mm headset jack. Check with the manufacturer of your TTY device for
connectivity information. Make sure that the TTY device supports digital
wireless transmission.
Chapter 6 : Phone75
When TTY/TDD is turned on, the icon appears in the title bar.
1OpenSIM Toolkit .
1Connect a TTY/TDD device to your smartphone using the headset
jack.
2OpenPhone .
3Open the application menu and tap Preferences & Accounts.
4In TTY/TDD, tap On or Off.
Turn HAC on/off
To use your smartphone with a hearing aid, turn on the HAC feature. This
feature ensures that your phone can make the necessary connection with
a hearing aid.
When HAC is turned on, the icon appears in the title bar.
1OpenPhone .
2Open the application menu and tap Preferences & Accounts.
3In HAC, tap On or Off.
2View and work with the features displayed.
Use SIM Toolkit
The SIM Toolkit app gives you access to services from your wireless
service provider such as account information, payment and news.
Features vary by wireless service provider.
NOTE Not all wireless service providers support the SIM Toolkit app. If SIM
Toolkit does not appear in the Launcher, your wireless service provider does not
support the app.
76Chapter 6 : Phone
7 Email, text, multimedia and instant messaging
77Email
88Messaging: All messages in one application
90Messaging: Text and multimedia messaging
93Messaging: Instant messaging
Email
How do I send and receive email on my smartphone?
Use the Email application on your smartphone to access the many email
accounts you have: company (like Exchange), ISP (like Earthlink or
Comcast) and web-based (like Gmail). You must create the account online
before you can set it up on your smartphone.
You can set up your email accounts in either of the following locations.
The procedure is the same in both locations.
• The Accounts app (see Use the Accounts application to set up an online
account)
• The Email app
3
The HP Synergy feature (see Your HP Pre
During the same process you go through to set up an email account, you
also set up the same account for all other applications that can display
data from that account. For details on how Synergy works for the current
list of online accounts, see Online accounts available for webOS phones.
For example, suppose you want to set up your Gmail account on your
smartphone. The last step in setup is to select all the other apps that you
want to receive data from your Google account (besides Email, you can
include Contacts, Messaging and Calendar). After setup is complete,
your smartphone begins to download your email and all data for all other
apps you selected for synchronisation.
If you want, you can also use your smartphone's web browser to view
your web-based email—just go to the email provider's website.
) provides another advantage:
Merged inboxes in Email
You can set up multiple email accounts on your smartphone. When you
open Email, you see all your accounts in a single view: Account List view.
From there, you can open the inbox of an individual account, or you can
open the All Inboxes smart folder and see all messages from all your
inboxes displayed in a merged view.
Chapter 7 : Email, text, multimedia and instant messaging77
2Do one of the following:
• The first time you open Email, tap an account type or tap Email
Account.
• Any other time you open Email, open the application menu, tap
Preferences & Accounts, tap Add Account and tap an account
type or tap Email Account.
3Enter your email address and password, and tap Sign In.
4Depending on the account, you may be presented with options for
which apps should download data from that account. For each app,
tap On or Off and then tap Create.
5Tap Done.
1 Number to the right of All Inboxes indicates the total number of unread email messages
in all your email accounts.
2 Number to the right of an individual folder name indicates the number of unread
messages in that folder.
If you reply to a message when you’re working in All Inboxes, the
message is sent from the same account in which it was received. To reply
from a different account, tap the From field and tap a different account to
send the email from.
If you create a new message when you're working in All Inboxes, the
message goes out using the account you set as the default account (see
Set email preferences).
Set up email
Follow this procedure if you have a common email provider, for example,
AOL, EarthLink or Yahoo!. If you are setting up the Email application to
work with your corporate email account that uses Microsoft Exchange
ActiveSync or Lotus Notes, see Set up email: Microsoft Exchange and
Lotus Notes.
1OpenEmail .
NOTE If automatic setup fails for your email account, an error message
appears. Tap Manual Setup or Find a Synergy Service, gather the settings info
you need and enter the account settings (see Set up email when automatic setup
fails).
Set up email: Microsoft Exchange and Lotus Notes
Follow this procedure to get email for Microsoft Exchange and Lotus
Notes accounts.
BEFOREYOUBEGIN Get this info from your email provider or system
administrator:
• Mail server name or IP address for receiving mail
• Server domain name
• Your username and password
NOTE If your corporate Exchange system utilises policies such as remote wipe
and password enforcement (including minimum password length, allowed
number of failed password attempts and other parameters), those policies are
supported in your Exchange account on your smartphone. Check with your
system administrator for details.
78Chapter 7 : Email, text, multimedia and instant messaging
1OpenEmail .
2Do one of the following:
• The first time you open Email, tap Microsoft Exchange.
• Any other time you open Email, open the application menu, tap
Preferences & Accounts, tap Add Account and then tap Microsoft
Exchange.
• Any authentication (ESMTP) requirements for outgoing mail
• Root folder (IMAP accounts only)
1If you have already started account setup and an "Unable To Sign
In" message appears, tap Manual Setup and skip to step 6.
Otherwise, start at step 2.
2OpenEmail .
3Enter your email address and password and tap Manual Setup.
4Enter info for the incoming mail server as needed, based on the
server information you got from your email provider or system
administrator. You can enter either the server name or IP address in
the Incoming Mail Server field.
5Tap Sign In.
To keep your Exchange account secure, you may be asked to set a
password or PIN that is required to unlock the smartphone. Tap Set
Password or Set PIN. Enter a password or PIN and tap Done.
6You may be presented with options for which apps should download
data from that account. For each app, tap On or Off and then tap
Create.
7Tap Done.
Set up email when automatic setup fails
Follow these steps if automatic setup (see Set up email) does not work for
your email account.
BEFOREYOUBEGIN Get this info from your email provider or system
administrator:
• Account type (POP or IMAP)
• Incoming and outgoing mail server names
• Incoming mail server username and password
• Incoming and outgoing server port numbers
• Any SSL requirements for incoming and/or outgoing mail
3Do one of the following:
• The first time you open Email, tap Email Account.
• Any other time you open Email, open the application menu, tap
Preferences & Accounts, tap Add Account and then tap Email
Account.
4Enter your email address and password and tap Manual Setup.
5Tap the Mail Type field and tap your account type.
6Enter info for the incoming and outgoing mail server as needed,
based on the server information you got from your system
administrator.
7Tap Sign In.
8Depending on the account, you may be presented with options for
which apps should download data from that account. For each app,
tap On or Off and then tap Create.
9Tap Done.
Enter advanced account settings
These settings apply only to the account you select in step 3.
1OpenEmail .
2Open the application menu and tap Preferences & Accounts.
3Tap the account name.
Chapter 7 : Email, text, multimedia and instant messaging79
4Set any of the following:
Turn new email notifications on/off
Account Name: Enter the name that appears in the account list.
Full Name: Enter the name you want to appear in the From field for
messages you send.
Show Icon: Set whether a notification icon appears onscreen when a
new message arrives.
Alert: When Show Icon is on, set whether a sound plays when a
new message arrives (see Turn new email notifications on/off).
Signature: Tap to create a signature that's added to outgoing
messages (see Add a signature to outgoing messages).
Reply-to Address: Enter the address you want recipients to see and
reply to on your outgoing messages, if this is different from the email
address you send the message from.
Show Email: Set how many days' worth of messages to retrieve from
the server.
Get Email: Set how frequently to synchronise email for this account.
Sync deleted emails (POP accounts only): Set whether messages
should be deleted on the server when you delete them on your
smartphone.
The settings you select here apply to individual email accounts. You can
apply different settings to each email account.
1OpenEmail .
2Open the application menu and tap Preferences & Accounts.
3Tap an account in Accounts.
4In Show Icon, tap On or Off.
5Tap Alert and tap any of the following:
Vibrate: The smartphone vibrates with no other sound.
System Sound: The system sound plays. If the ringer is off, the
smartphone vibrates.
Ringtone: Tap Ringtone and tap a ringtone name. To hear the
ringtone: Tap to the right of its name.
Mute: No sound plays and the smartphone does not vibrate.
Change account login settings
Sync server to device (POP accounts only): Set whether messages
should be deleted on your smartphone when they are deleted on the
server.
Default Folders (IMAP accounts only): Specify the folder where
messages you send, save as drafts or delete are stored.
Change Login Settings: See Change account login settings.
Remove Account: See Delete an email account.
80Chapter 7 : Email, text, multimedia and instant messaging
When you change your password for an online email account, remember
to make the change in the account settings on your smartphone.
1OpenEmail .
2Open the application menu and tap Preferences & Accounts.
3Tap the account name.
4Tap Change Login Settings and tap the relevant fields to change the
account information.
Rename an account
You can change the name that appears in the account list.
3(Optional) Tap From to change the email account you are using to
send the message. This option appears only if you have more than
one email account set up on your smartphone.
1OpenEmail .
2Open the application menu and tap Preferences & Accounts.
3Tap the account name.
4Tap Account Name and enter a new name.
Delete an email account
When you delete an email account from your smartphone, it removes the
account information from your smartphone only. It does not affect your
account with the email provider.
1OpenEmail .
2Open the application menu and tap Preferences & Accounts.
3Tap the account name.
4Tap Remove Account, and then tap Remove Email Account.
Create and send an email message
1OpenEmail .
4In the To field, do one of the following to address the message:
• Enter a contact name, initials or email address. Tap the email
address when it appears. When you enter a contact name,
favourites appear at the top of the search results (see Create a
favourite).
• Tap to open the full contact list. Tap the contact you want, or
enter a name or address to narrow the list.
• Enter the full email address for a recipient who is not a contact.
TIP To address an email directly from the Launcher or Card view, type the email
address. If the email address is already associated with a contact, the contact is
displayed. Tap Compose Email. A new email is opened, with the address in the
To field.
5(Optional) Tap To to open the Cc and Bcc fields, and enter an
address.
6(Optional) Repeat steps 4 and 5 to enter additional addresses.
7Enter the subject, press Enter , and enter the body text.
8(Optional) To set the priority for the message: Open the application
menu and tap Set As Normal Priority or Set As High Priority.
9(Optional) To discard a message: Open the application menu and
tap Discard Message.
2Tap .
TIP If you have set up an email account, you can also start writing an email from
Card view or the Launcher. Start typing a message and, under Quick Actions,
tap More and then tap New Email. The Email application opens at a new email
message, with the text you have entered in the body of the message.
10Tap .
Format email text
To format the text of a message you are creating, do one of the following:
• To enter bold, italic or underlined text: Open the application menu and
tap Edit > [the option you want]. Enter the text. To turn off the
Chapter 7 : Email, text, multimedia and instant messaging81
formatting, open the application menu and tap Edit > [the option you
want to turn off].
• To enter coloured text: Open the application menu and tap Edit > scroll
down > Text Colour. Tap the colour and enter the text.
• To format text you have already entered: Select the text (see Text
selection gestures), open the application menu and tap Edit > [the
option you want]. To turn off a formatting option, open the application
menu and tap Edit > [the option you want to turn off].
Add attachments to a message
1While composing a message, tap .
Receive and read email messages
The Email application synchronises messages any time you open a mail
folder. It also synchronises messages on an automatic schedule—the
default interval depends on the type of account you have (see Enter
advanced account settings for information on changing the interval).
Follow these steps to manually retrieve messages.
1OpenEmail .
2If the folders for the account you want are hidden, tap to display
the folders.
2To get the file you want to attach, do the following:
• Tap an icon at the bottom of the screen to search for pictures,
videos, music files or documents.
• Begin typing the file name.
• To take a new picture to send as an attachment: Tap the photo
icon at the bottom of the screen, tap New Photo, take the photo
and then tap Attach Photo.
• To record a new video to send as an attachment: Tap the video
icon at the bottom of the screen, tap New Video, record the video.
3Tap the file name.
4Repeat steps 1–3 to attach other files.
TIP To remove an attachment you added to an email: Throw the attachment off
the side of the screen and tap Delete to confirm.
Save a message as a draft
• While composing a message, open the application menu and tap Save
As Draft.
3Tap the folder you want to check messages for. If synchronisation
doesn't start, tap .
How can you tell if sync is happening? Look for the animated
circular movement around the number of messages in the top
right-hand corner of the screen.
4Tap a message to open it.
5(Optional) Do any of the following:
• To call a number: Tap the number and tap to call it.
• To send a text message: Tap and hold the number and tap Text.
• To add a number to Contacts: Tap and hold the number and tap
Add to Contacts. Tap Save As New to create a new contact or tap
Add To Existing to add this number to an existing contact.
• To send an email: Tap the email address, enter your message and
tap .
• To go to a web address: Tap it.
• To share a link to a website: Press and hold Option and tap
the link. Then tap Share Link.
• To copy a link to a website: Press and hold Option and tap the
link. Then tap Copy URL.
• To copy an email so you can paste it into a memo or other
document: Open the application menu and tap Edit > Copy All.
82Chapter 7 : Email, text, multimedia and instant messaging
6Tap or in the subject line to view the previous or next message.
Save attachments
7To view messages for another account, make the back gesture twice
(see Go up one level in an app (back gesture)) to return to the
account list and tap the account name.
Open email attachments
You can receive any kind of file sent to you by email, but you can open an
attachment only if your smartphone has an application that can open the
file type.
• To open a single attachment: Tap the attachment name to download the
attachment. If the attachment is a supported file type (MP3, PDF, DOC,
DOCX, XLS, XLSX, PPT, PPTX, TXT, GIF or JPG), it opens automatically.
• To open multiple attachments: Tap the list of attachment names to view
the attachments, and tap an attachment name to open the file.
When you open attachments of certain file types, you can save them to
your smartphone so you can view them later in one of your smartphone's
applications.
1Open the attachment (see Open email attachments).
2Do one of the following:
• For pictures in JPG, GIF, BMP or PNG format, tap Copy To Photos.
• For other file types, open the application menu and tap Save As. If
the Save As menu item is not available, you cannot save the
®
attachment. To save Microsoft Word, Excel
®
you must have set up a Quickoffice
account (see Quickoffice®
or PowerPoint® files,
mobile office software).
3To open a saved attachment on your smartphone, open the
application that can display the attachment. The attachment appears
in the list of available files. Tap the file to open it.
Save or share an inline image
If a message contains an inline image—an image inserted directly into
the body text—you can share the image with someone else via email. If
you choose this option, a new blank email message opens with the image
file as an attachment.
• To play an MP3 file attachment: Tap . Tap to pause. MP3 files
you download from Email are not saved to USB storage and they are
not listed in Music.
If the image is in JPG, GIF, BMP or PNG format, you can also save it to
and view it in the Photos app.
Do one of the following:
• To share an image: With the message open, press and hold Option
and tap the image. Then tap Share Image.
• To copy an image to Photos: Tap the image file name and then tap
Copy to Photos (if available).
Chapter 7 : Email, text, multimedia and instant messaging83
Add a contact from an email message
Search for an email message
You can add a contact name or email address to your Contacts list
directly from the header or from the To or Cc field of an incoming email
message. You can either create a new contact or add the information to
an existing contact.
1Do one of the following in a message you've received:
• To add a contact from the message header: Tap the name or
email address in the header.
• To add a contact from the To or Cc field: Tap To and tap an email
address in the list of recipients.
2Tap Add To Contacts.
3Tap one of the following:
Add New Contact: Create a new contact for the name or address.
Add To Existing: Tap the contact you want to add the name or
address to.
DIDYOUKNOW? You can add an email address to Contacts directly from the
Launcher or Card view. Type the email address. If the email address is not
already in Contacts, tap Save to contacts. Tap Add To Contacts and tap Add
New Contact or Add To Existing. If you are adding to an existing contact, tap
the contact you want to add the name or address to. Enter the contact details
and tap Done.
You can search for messages in any email folder. Incoming messages
must be fully downloaded to your smartphone to show up in search
results.
• In Launcher or Card view, type a few characters of a name, email
address or subject of an email. Tap Email, scroll to find the email you
want and tap to open it.
• OpenEmail and open the folder containing the message. Start
typing a name, email address or subject line of a message you're
looking for. Matching results appear as you type. Keep entering
characters to narrow the list.
Reply to a message
1Open a message.
2Tap one of the following:
: Reply to just the sender.
: Reply to the sender and all other addressees.
3Enter the reply message text and tap .
Forward a message
View a contact from an email message
• In a message you've received from someone listed in the Contacts app,
tap the name to open the contact entry.
84Chapter 7 : Email, text, multimedia and instant messaging
1Open a message and tap .
2Address the forwarded message (see Create and send an email
message).
3Enter the forwarded message text and tap .
Show or hide message recipients
You can show all recipients in the To or Cc fields of an email you
received.
1Open a message.
2Open the application menu, tap Show Recipients or Hide Recipients.
2Open the application menu, tap Mark All Read and then tap Mark
All Read again.
Flag or unflag a message
When you flag a message, a is placed beside the message in your
Inbox. You might flag a message to highlight it as something that you
need to return to.
Copy messages
You can copy the body text of a message.
1Open a message.
2Open the application menu, tap Edit and tap Copy All.
Move a message to another folder
1Open a message.
2Open the application menu and tap Move To Folder.
3Tap the folder you want.
Mark a message as read or unread
1Open a message.
2Open the application menu and tap Mark as Read/Unread.
Mark all messages in a folder as read
1Open a folder.
1Open a message.
2Open the application menu and tap Set flag or Remove flag.
Show or hide message header details
1Open a message.
2Tap a recipient name to show details. Tap again to hide details.
Delete a message
Deleting a message moves it to your deleted items folder, so it's still on
your smartphone. Depending on your email account, this folder is called
Deleted Items, Deleted, Trash or something else.
Do one of the following:
• In the message list: Throw the message off the side of the screen.
• In an open message: Tap .
To avoid deleting a message accidentally, you can turn the Delete
Confirmation preference on (see Set email preferences). If you do
accidentally delete a message, you can move it back to the original folder
(see Move a message to another folder). To remove a message from your
smartphone permanently, delete it from the deleted items folder. To delete
all messages from the deleted items folder, open the application menu
while in the folder, tap Empty Trash and then tap Empty Trash again.
Chapter 7 : Email, text, multimedia and instant messaging85
TIP If you change the folder where you store deleted messages for an IMAP
account (see Enter advanced account settings), deleting messages from the
folder removes them from your smartphone.
Add a signature to outgoing messages
A signature includes information you want to add to the closing of all your
outgoing messages – for example, your name, address and phone
numbers; your website; or a personal motto. You can use a different
signature for each email account.
1OpenEmail .
2Open the application menu and tap Preferences & Accounts.
3Tap the account you want.
4Tap the Signature field and enter the signature text. To format the
text with bold, italics or colour, select the text (see Text selection
gestures), open the application menu and tap Edit > [the option you
want].
View mail folders
1OpenEmail .
2Tap to the right of an account name.
3Tap the folder name you want to open.
4(Optional) Tap the folder header to view information such as last
sync and number of messages.
Sort email in a folder
1OpenEmail .
2If the folder you want is not displayed, tap to display the folders
for one of your accounts.
3Tap a folder, open the application menu and tap Sort.
4Tap any of the following:
By Date: Sort the folder contents by date, from most recent to oldest.
Tap By Date again to sort in reverse order.
By Sender: Sort by sender first name, from A to Z. Tap By Sender
again to sort in reverse order. In outgoing message folders, such as
Sent and Outbox, By Sender sorts emails by recipient first names.
By Subject: Sort by subject, from A to Z. Tap By Subject again to sort
in reverse order.
86Chapter 7 : Email, text, multimedia and instant messaging
Add an email folder as a favourite
Reorder accounts
Favourites appear at the top of Account List view.
1OpenEmail .
2If the folder you want is not displayed, tap to the right of the
email account name to display the folder.
3Tap to the right of the folder name.
To remove a folder as a favourite, repeats steps 1 and 2 and tap to
the right of the folder name.
Set email preferences
1OpenEmail .
2Open the application menu and tap Preferences & Accounts.
3Set any of the following:
Smart Folders: Set whether to include All Inboxes and/or All
Flagged messages as favourites at the top of Account List view.
Delete Confirmation: Tap to turn this setting On/Off. When Delete
Confirmation is on, you are asked to confirm deletion of email
messages.
Accounts: Tap an account name to enter advanced settings or to
change synchronisation settings for email, contacts, calendar events
or tasks (see Enter advanced account settings and Rename an
account).
Add Account: See Set up email.
You can change the order of the accounts in Account List view.
1OpenEmail .
2Open the application menu and tap Preferences & Accounts.
3Tap and hold the account name, wait for the visual cue and then
drag the account up or down.
Reply to meeting invitations
You receive meeting invitations on your smartphone in the same way that
you receive email messages. You cannot create meeting invitations on
your smartphone.
Tap to accept, tentatively accept or decline an invitation.
Here are the key features of meeting invitations:
• Meeting invitations appear on your smartphone in the Email
application, not in the Calendar application.
• From within the Email application, you can accept, decline or
tentatively accept a meeting invitation.
• If you accept or tentatively accept an invitation, it appears as an event
in Calendar.
• You can reply to and forward meeting invitations in the same way as
email messages.
TIP If you receive an updated meeting invitation, you can again choose to
accept, decline or tentatively accept. If you receive a meeting cancellation, open
the message and tap Remove From Calendar to delete the meeting from your
calendar.
Default Account: Tap the account shown and then tap the account
you want to set as the new default. The default account is used to
send a message when you create a new message in Account List
view or in a merged folder view such as All Inboxes or All Flagged.
Chapter 7 : Email, text, multimedia and instant messaging87
Send email messages from within another application
Use the share menu item in any application that supports this feature to
send an item as an attachment to an email message. This feature is
available in the Contacts, Photos, PDF View and Memos applications,
among others. Depending on the app, the menu item might be called
Share, Send or Email. For details, see the section in this guide on the
specific application.
Messaging: All messages in one application
you've exchanged with this person, and the bottom part provides the area
where you type your next message.
You can carry on multiple conversations at the same time.
1OpenMessaging .
2Do one of the following:
• Start a new conversation: Create a message (see Create and send
a text or multimedia message or Send and receive IM messages),
or tap a message and reply to it.
• Continue an existing conversation: Tap the conversation.
What kinds of messages can I send and receive?
You can use the Messaging application to send and receive the following
types of messages:
• Text and multimedia messages (see Create and send a text or
multimedia message)
• Instant messages for an IM account you already have set up online (see
Set up an instant messaging (IM) account)
The Synergy feature enables the Messaging app to gather all your text,
multimedia and instant messages to and from the same contact into a
single conversation (sometimes called a "thread"). So you can see your
entire message history with someone regardless of the different methods
you happened to use to communicate with that person (see Work with
conversations). You can even switch from account to account without
losing the thread of your conversation (see Switch between messaging
accounts in a conversation)—just pick the messaging account that's most
likely to keep you in unbroken contact with the person you're talking to.
Work with conversations
3Enter your message.
4Tap .
TIP You can copy the contents of a conversation as plain text, which you can
paste in a memo, email message and so on (see Copy messages).
Switch between messaging accounts in a conversation
In a single conversation, you can switch between text/multimedia
messaging and an IM account. So if you are having an IM chat with
someone and he or she goes offline, you can send the person a text
message to wrap up the conversation. You can also switch between
different phone numbers for sending a text message to a person.
TIP To be able to switch between text messaging and IM messaging with
someone, that person's mobile phone number and IM address must be in the
same single contact or a linked contact. If the address and number are in
different unlinked contacts, link them (see Link a contact).
When you exchange more than one message with a person, the
messages are grouped into a conversation. A single conversation can
contain text, multimedia and IM messages. When you start or continue a
conversation, the top part of Conversations view displays all messages
88Chapter 7 : Email, text, multimedia and instant messaging
1In Messaging, start a new conversation or open one that's listed in
Conversations view.
2Tap Text or an IM account name in the top right-hand corner of the
screen. If available, the other ways to communicate with this contact
appear in a list. Tap the account or phone number you want to use.
Dial a number from a conversation
1OpenMessaging .
3In Friends view, tap to expand a friend list. Tap a friend name to
contact that person.
TIP You can set a preference to show all your friends, whether they are online or
offline, or to hide offline friends. In Friends view, open the application menu and
tap Show/Hide Offline Friends.
Use emoticons in a message
To include an emoticon in a text, multimedia or IM message, type a
keyboard character combination for that emoticon. Most emoticons can
be created by more than one combination. After you send the message,
the emoticon image appears in the conversation on your smartphone and
on the recipient's smartphone, as long as the receiving IM application
supports the image.
2Tap a conversation.
3Do one of the following:
• Tap the contact name or phone number at the top of the screen
and tap the number you want to call.
• Tap Text or the IM account name in the top right-hand corner and
tap beside the number you want to call.
Switch between Conversations view and Friends view
Conversations view lists all of your Messaging conversations. Friends
view lists all of your IM friends.
1OpenMessaging .
2For Conversations view, tap Conversations. For Friends view, tap
Friends.
This table shows the emoticons that are supported on your smartphone.
NOTE Emoticon combinations that use words, such as :cool or :cry, are not
supported in most messaging applications. Emoticons created using these
combinations may not appear correctly on the recipient's phone.
Table 1. Supported emoticons
To display
Enter any of these keyboard character combinations...
this
emoticon...
>:o >:-o>:O >:-O>:( >:-(:angry :mad
o_O :confused
8) 8-)B) B-):cool
:’( =’(:cry
:[ :-[=[ =-[:redface
:S :-S:s :-s%-( %(X-( X( :eww :gross
Chapter 7 : Email, text, multimedia and instant messaging89
Table 1. Supported emoticons
1OpenMessaging .
To display
this
emoticon...
Enter any of these keyboard character combinations...
:! :-!:eek
:(:-(=(=-(:sad
:O :-O:o :-o =O=-O=o =-o :surprised
:shock :omg
^^ ^_^^-^ :grin :biggrin
<3 :heart
O:) O:-)o:) o:-):innocent :angel
:-*:*=*=-*:kiss
:-D:D=D=-D:laugh:lol
>:-) >:)>:-> >:> :evil :twisted
:| :-|:neutral:meh
:-&:&=&=-&:-@:@=@=-@:sick
2Open the application menu and tap Preferences & Accounts.
3In Show Notifications, tap On or Off.
4When Show Notifications is on, tap Alert and tap any of the
following:
Vibrate: The smartphone vibrates with no other sound.
System Sound: The system sound plays. If the ringer is off, the
smartphone vibrates.
Ringtone: Tap a ringtone. To change a ringtone for messages, below
Alert, tap Ringtone. Tap a ringtone name. To hear the ringtone: Tap
to the right of its name.
Mute: No sound plays and the smartphone does not vibrate.
Messaging: Text and multimedia messaging
Create and send a text or multimedia message
:):-)=)=-):smile
:/:-/:\:-\=/=-/=\=-\:doh
;) ;-):wink
:P :-P:p :-p:b :-b=p =P
=b =-b=-p =-P:yuck :razz
Customise messaging notifications
You can set your smartphone to show a notification and/or play a sound
when a new message arrives. These settings apply to all your Messaging
accounts.
90Chapter 7 : Email, text, multimedia and instant messaging
Each text message can have up to 160 characters. You can send a
message of more than 160 characters, but the message may be split into
several messages. If you send a text message to an email address, the
email address is deducted from the 160-character count.
Multimedia messages consist of text and pictures or videos. You can
include pictures in JPG format and videos that you record on your
smartphone.
DIDYOUKNOW? You can send and receive text messages even while you are
on a phone call. This is easiest when using a hands-free headset or the speaker.
BEFORE
YOUBEGIN
• Before you use your smartphone to send or receive multimedia
messages, refer to your service plan for pricing and availability of
multimedia messaging services.
• Make sure that the phone is on and that you're inside a coverage area
(see Turn wireless services on).
TIP You can also use Just Type to write a text message from Card view or the
Launcher. Start typing a message and scroll down the list of search options.
Under Quick Actions, tap More and then tap New Message. The Messaging
application opens at a new message, with the text you have entered in the body
of the message.
1OpenMessaging .
2The first time you open Messaging, tap Done to send a text or
multimedia message. Thereafter, skip to step 3.
3Tap . The cursor is in the To field. Do one of the following to
address the message:
• Enter a contact's first or last name or initials, screen name, phone
number or email address. When you enter a contact name,
favourites appear at the top of the search results (see Create a
favourite). Tap the phone number, IM account name or email
address you want to use to send the message when it appears.
• Tap to open your full contact list. Tap the contact you want or
enter a name or address to narrow the list.
• Enter a phone number for a recipient who is not a contact.
• Do you need to enter a short code that contains letters—for
example, to text a vote to a TV poll or to make a donation to a
charity? Use the keyboard to enter it; just press the letter keys and
tap the code that appears under Short Code. This is not the same
as dialling a number that is expressed as letters—for example,
(555) 256 TALK. To dial a number like this, you must use the
onscreen dial pad and tap the numbers that correspond to the
letters T,A,L,K— which would be 8255.
4(Optional) Tap the To field and repeat step 3 to enter additional
recipients.
5To attach a picture in JPG format to a multimedia message, do one
of the following:
• Before entering the message text: Tap . Tap the album
containing the picture you want and tap the picture, or tap New
Photo and take a picture. Tap Attach Photo.
• After entering the message text: Open the application menu and
tap Add File. Follow the instructions given above.
6To attach a video you have recorded to a multimedia message, do
one of the following:
• Before entering the message text: Tap and tap . Tap the
album containing the video and tap the video, or tap New Video.
If you tap New Video, tap to start recording, tap to stop
and then tap the new video's date. If a video is above the
maximum size allowed for sending by multimedia message you
can trim the video to an appropriate size (see Edit videos you have
recorded).
• After entering the message text: Open the application menu, tap
Attach File and tap . Tap the album containing the video and
tap the video, or tap New Video. Follow the instructions given
above.
7Enter the message text and tap .
TIP You can include emoticons in your message (see Use emoticons in a
message).
TIP You can also send a contact entry as part of a multimedia message. Do this
in the Contacts app (see Send contacts).
TIP If you have an HP TouchPad, you can pair it with your smartphone to allow
you to transfer the sending and receiving of text messages between your
smartphone and your TouchPad (see Pair with an HP webOS tablet using Touch
to Share).
Receive and view text and multimedia messages
You can view pictures, videos and animated GIFs and listen to music files
included in a multimedia message. You can save pictures in JPG format to
Chapter 7 : Email, text, multimedia and instant messaging91
your smartphone for viewing in the Photos application. Animated GIF files
appear as JPG files in the Messaging app.
1OpenMessaging .
2Tap a conversation to view messages.
3To view an attached file in a multimedia message: Tap a music,
video or vCard file name.
4Attached pictures are displayed within the message. To view an
attached picture: Tap the picture and tap View. Tap Copy To Photos
to save an attached JPG picture.
Forward a message
1In a conversation, tap a message.
2Do one of the following:
• To forward the message through Messaging: Tap Forward and
enter the recipient's number or address in the To field.
• To forward the message in an email: Tap Forward Via Email and
enter the recipient's name or email address in the To field.
3(Optional) Tap the message text and edit the text.
5(Optional) Do any of the following from the body of the message:
• To call a number: Tap the number and tap .
• To add a number to Contacts: Tap and hold the number and tap
Add to Contacts. Tap Save As New to create a new contact or tap
Add To Existing to add this number to an existing contact.
• To send an email: Tap the email address.
• To go to a web address: Tap it.
Add a contact from a text or multimedia message
To add a message sender as a contact:
1In Conversations view, tap a conversation with someone who is not a
contact.
2Tap the header at the top of the screen.
3Tap Add To Contacts.
4Tap one of the following:
Add New Contact: Create a new contact for the number.
4Tap .
Copy messages
You can copy an individual message as plain text. You can also copy the
contents of an entire conversation.
1OpenMessaging .
2Tap a conversation.
3Do one of the following:
• To copy the entire conversation: Open the application menu, tap
Edit and tap Copy All.
• To copy a single message: Tap the message and tap Copy Text.
View a contact's information from a message
• In a conversation, tap the header of a message received from a contact
to open the contact entry.
Add To Existing: Tap the contact you want to add the number to.
92Chapter 7 : Email, text, multimedia and instant messaging
Dial a number from a message
•Tap a phone number and tap .
Delete a message
1In a conversation, throw the message off the side of the screen.
2Tap Delete to confirm.
Delete a conversation
For example, suppose you want to set up your Google Talk account on
your smartphone. The last step in setup is to select all the other apps that
you want to receive data from your Google account (besides Messaging,
you can include Contacts, Calendar and Email). After setup is complete,
your smartphone begins to download your messages and all data for all
other apps you selected for synchronisation.
1OpenMessaging .
2Do one of the following:
• The first time you open Messaging: Tap Add An Account.
• Any other time: Open the application menu and tap Preferences &
Accounts. Tap Add IM Account.
1In Conversations view, throw the conversation off the side of the
screen.
2Tap Delete to confirm.
Messaging: Instant messaging
Set up an instant messaging (IM) account
Your smartphone supports instant messaging through popular online IM
services, such as Google Talk and AIM. If you already have an IM
account, you can sign in through the Messaging app or through the
Accounts app (see Use the Accounts application to set up an online
account).
3
The HP Synergy feature (see Your HP Pre
During the same process you go through to set up a messaging account,
you also set up the same account for all other applications that can
display data from that account. For details on how Synergy works for the
current list of online accounts, see Online accounts available for webOS
phones.
) provides another advantage:
3Do either of the following:
• To set up messaging with one of the accounts listed: Tap the
account type.
• To set up an account type that is not listed, tap Find More, tap an
app and follow the onscreen instructions to add the account.
4If you are setting up a Skype account, tap Sign In.
5Enter your username and password.
6Tap Sign In.
7Depending on the account, you may be presented with options for
which apps should download data from that account. For each app,
tap On or Off and then tap Create.
8Tap Done.
Create a Skype account in Messaging
You do not need to have a Skype account set up before using Skype in
Messaging—you can set one up directly from Messaging. You can also
create a Skype account in Accounts (see Use the Accounts application to
set up an online account), Contacts (see Create a Skype account in
Contacts) and Phone (see Create or sign in to a Skype account).
Chapter 7 : Email, text, multimedia and instant messaging93
1OpenMessaging .
All members of a group chat must be Skype friends.
2Do one of the following:
• The first time you open Messaging: Tap Add An Account.
• Any other time: Open the application menu and tap Preferences &
Accounts. Tap Add IM Account.
3Tap Skype, and then tap Create Account.
4Tap Accept to agree to Skype's terms and conditions.
5Enter the following details:
• Full Name: Enter your full name.
• Skype Name: Enter a name that you will use to identify yourself to
other Skype users.
• Password: Enter a password and then enter it again.
• Email Address: Enter your email address and then enter it again.
6Tap Create Account and then tap Create.
Sign in to an IM account
1OpenMessaging .
2Tap Friends.
3Tap to the left of the text Offline and tap Available.
1OpenMessaging .
2Do one of the following:
• To start a new group chat: In Conversations or Friends view, tap
. Enter two or more Skype friends or tap to search for
Skype friends. Enter a message to create the initial chat topic and
tap to set up the chat. In Conversations view, tap the new chat
you created.
• To continue an existing group chat: In Conversations view, tap the
conversation.
3Enter a message and tap .
4When one of the message recipients replies, the reply appears
below your message in the conversation. Repeat step 3 to reply to
the entire group.
5(Optional) Do any of the following:
• To add or change a topic for the chat: Tap the conversation, open
the application menu and tap Set Topic. Enter or edit the topic,
and tap Set Topic.
• To add another friend to a chat: Tap the conversation, open the
application menu and tap Add Friend To This Chat. Enter the
friend's Skype name or tap to search for a Skype name and
tap .
• To see all participants in a group chat: Tap the conversation
header. Tap a chat participant to see that participant's contact
details.
• To leave a chat: Tap the conversation, open the application menu
and tap Leave Chat.
Chat with a group
Group chat is available only with Skype mobile. To set up your Skype
account in Messaging, see Set up an instant messaging (IM) account. If
you have already set up your Skype account in Phone, Contacts or
Accounts, it is set up in Messaging automatically.
94Chapter 7 : Email, text, multimedia and instant messaging
Sign out of an IM account
1OpenMessaging .
2Tap Friends.
3Tap the status icon to the left of your online status (Available or Busy)
and tap Sign off.
Send and receive IM messages
BEFOREYOUBEGIN Make sure that the phone is on and that you're inside a
coverage area (see Turn wireless services on).
Add a friend
To add a friend to an IM account, you must send a friend request and be
accepted as a friend by the invitee.
To send a friend request:
1OpenMessaging .
1OpenMessaging .
2Do one of the following to start or continue a conversation:
• In Friends view, tap a friend name. If there's more than one
account for that friend, the most recently used IM account is
opened. To switch to another IM account, tap the IM account
name in the top right and tap an IM address.
• In Conversations view, tap an existing conversation.
• In Conversations or Friends view, tap to start a new message.
Enter an IM address, or tap to search for a contact.
3Enter the message text and tap .
TIP You can include emoticons in your message (see Use emoticons in a
message).
4When the message recipient replies, the reply appears below your
message in the conversation. Repeat step 3 to reply to that person.
5(Optional) Do any of the following from a message you receive:
• To call a number: Tap the number and tap .
• To add a number to Contacts: Tap and hold the number and tap
Add to Contacts. Tap Save As New to create a new contact or tap
Add To Existing to add this number to an existing contact.
• To send an email: Tap the email address.
• To go to a web address: Tap it.
2Open the application menu and tap Add Friend.
3Tap the IM Service field and tap the account in which you want to
add the friend.
4Do one of the following:
• To add a Skype friend: Tap Add a Contact, enter the name or
screen name of the friend you want to add and tap . Tap the
friend name.
• To add a friend in any other IM account: In the Friend Name field,
enter the friend details required by the account, for example, an
email address or IM address.
5(Optional, if available) Tap the Message field and enter a message
for your friend invitee.
6Tap Add Friend.
Receive a friend request
1OpenMessaging .
2Tap the conversation containing the invitation.
3Do one of the following:
• To accept a friend request: Tap .
• To decline a friend request: Tap and tap Delete.
Chapter 7 : Email, text, multimedia and instant messaging95
Block a message sender
Change your custom message
You can block a person from contacting you by IM if you don't want to
receive any further messages from them.
You cannot, however, block a person who is on your IM friends list. To
block an IM friend you first need to delete them from your friend list (see
Delete a friend).
1OpenMessaging .
2Tap a conversation with the person you want to block.
3Open the application menu and tap Delete This Person.
4Tap Delete.
Delete a friend
1OpenMessaging .
2Do one of the following:
• In Conversations view, tap a conversation with the friend you want
to delete.
• In Friends view, tap a friend.
3Open the application menu and tap Delete This Person.
4Tap Delete.
Your custom message is seen by your IM friends. It appears next to your
IM screen name and status. It can contain any text you want.
1OpenMessaging .
2Tap Friends.
3Do one of the following:
• If you already have a custom message, tap the current message
and enter the new message text.
• If you're creating a custom message for the first time, tap the status
text (Available or Busy) and enter the custom message text.
Change your IM account username and password
If you change the username or password for your IM account online, you
need to enter the updated information for the account on your
smartphone.
1OpenMessaging .
2Open the application menu and tap Preferences & Accounts.
3Tap the account name.
4Enter the new information and tap Sign In.
Change your online status
1OpenMessaging .
2Tap Friends.
3Tap the status icon to the left of the status description, and tap your
new status.
96Chapter 7 : Email, text, multimedia and instant messaging
Delete an IM account
1OpenMessaging .
2Open the application menu and tap Preferences & Accounts.
3Tap the account name.
4Tap Remove Account and tap Remove Messaging Account.
8 Contacts, Calendar and other personal information
97Contacts
108Calendar
11 4Ta s k s
11 6M e m o s
11 8C l o c k
11 9C a l c u l a t o r
11 9Fa c e b o o k
Contacts
How do I add names and other info into Contacts?
You have a few options for getting info into Contacts.
Connect to an online address book: If you have an address book in an
online account that works with the HP Synergy feature (see Your HP Pre
for example, Google or Microsoft Exchange, you can set up Contacts on
your smartphone to synchronise and display contacts that you store in the
online address book. After you set up the connection to the online
address book, contacts you enter online show up automatically in
Contacts and contacts you enter on your smartphone sync to the online
account, provided the account allows writing from the smartphone to the
online account.
You can set up your contacts accounts in either of the following locations:
3
),
• The Contacts app (see Use Contacts for the first time and Customise
Contacts)
The Synergy feature provides another advantage: During the same
process you go through to set up a contacts account, you also set up the
same account for all other applications that can display data from that
account. For details on how Synergy works for the current list of online
accounts, see Online accounts available for webOS phones.
For example, suppose you want to set up your Google contacts account
on your smartphone. The last step in setup is to select all the other apps
that you want to receive data from your Google account (besides
Contacts, you can include Messaging, Calendar and Email). After setup
is complete, your smartphone begins to download your contacts and all
data for all other apps you selected for synchronisation.
NOTE In the Launcher, tap Accounts and then tap Add Account to see the
current list of online accounts you can set up on your smartphone and from
which you can access contact info. See Online accounts available for webOS
phones to see how major online accounts synchronise data between the
web-based account and your smartphone.
Enter a contact directly in Contacts: See Create a contact for instructions.
You can assign the contact to one of your online address books – if you
do, it synchronises with the online address book. Or you can create the
contact in your HP webOS Account, which means it shows up on your
smartphone only. HP webOS Account contacts are included in the daily
backup of your HP webOS Account information, so you can restore them
if they are accidentally erased.
• The Accounts app (see Use the Accounts application to set up an online
account)
Chapter 8 : Contacts, Calendar and other personal information97
Use a third-party sync solution: If you want to use a desktop app to store
your contacts, you may be able to use a third-party solution (sold
separately) to sync your contacts directly with your computer (see Sync
your desktop organiser and your smartphone or go to hpwebos.com/
sync-solutions to see if third-party solutions are available for your
smartphone). If there are no solutions available for your smartphone,
check with the developers of existing sync software for other webOS
devices to see if they are developing a solution for your smartphone.
Export contacts from desktop software or an old phone: When you
export contacts from desktop software or an old phone, you select which
account to assign those contacts to. Look for those contacts in the account
you select (see Transfer data from an old phone and Export data from a
desktop organiser on your computer).
Download vCard info to Contacts: A vCard is a file type made especially
for contact info. A vCard may contain one or many contact entries. A
vCard can be attached to an email or a multimedia message, and you
can download the info in a vCard to your Contacts app. See Receive
vCards.
Linked contacts
1 Tap the photo icon to see the contacts that are linked.
2 Emily is a contact in your Google online account and in your HP webOS Account.
3 Scroll down to see Emily's combined contact info.
You can unlink linked contacts, and you can manually link contacts (see
Unlink a contact or Link a contact).
The Synergy feature automatically links contacts from different accounts if
it finds data in common between them. For example, if you have a
contact in Exchange and in Google for Emily Weeks, your smartphone
links the contacts so that all of Emily's info shows up on a single contact
screen. You need to open just one view to see all of Emily's info. The
actual data remains separate in the various accounts where you originally
created the data; it's just assembled in one view on your smartphone for
your convenience.
How can you tell if a contact is linked? Look in the top right-hand corner
of the contact screen. If you see a number beside the photo icon, that
means that you're looking at a linked contact, with combined info from
contacts you're storing in separate accounts.
98Chapter 8 : Contacts, Calendar and other personal information
Use Contacts for the first time
1OpenContacts .
2Do one of the following:
• To set up an online account to sync: Tap Add An Account and go
to step 3.
• To open Contacts without creating an online account or to use
accounts you have set up already in another app: Tap Done. This
opens your HP webOS Account and any online accounts, then
you can start creating contacts in these accounts.
3To set up an account that is listed, tap the account type and go to
step 4. To set up an account type that is not listed, tap Find more to
find an app, then follow the instructions onscreen.
4If you are setting up a Skype account, tap Sign In.
4Enter the account information and then tap Sign in.
5Enter the account information and then tap Sign in.
6If you are setting up an Exchange account, to keep your Exchange
account secure, you may be asked to set a password or PIN that is
required to unlock the smartphone. Tap Set Password or Set PIN.
Enter a password or PIN and tap Done. If you encounter problems
while setting up an Exchange account, see Set up email: Microsoft
Exchange and Lotus Notes to learn about setting up an account
manually.
7Depending on the account, you may be presented with options for
which apps should download data from that account. For each app,
tap On or Off and then tap Create.
NOTE If you add your Facebook or LinkedIn account to Contacts, your friends'
Facebook and LinkedIn email addresses show up in Contacts. You cannot
change Facebook or LinkedIn info from Contacts on your smartphone. You also
cannot add friends to your Facebook or LinkedIn account from Contacts. To
work directly with Facebook or LinkedIn, download the free Facebook or
LinkedIn application from App Catalog (see Download a free application and
Facebook) or go to facebook.com or linkedin.com in the Web application (see
Web).
5If you are setting up an Exchange account, to keep your Exchange
account secure, you may be asked to set a password or PIN that is
required to unlock the smartphone. Tap Set Password or Set PIN.
Enter a password or PIN and tap Done. If you encounter problems
while setting up an Exchange account, see Set up email: Microsoft
Exchange and Lotus Notes to learn about setting up an account
manually.
6Depending on the account, you may be presented with options for
which apps should download data from that account. For each app,
tap On or Off and then tap Create.
Create a Skype account in Contacts
You do not need to have a Skype account set up before using Skype in
Contacts—you can set one up directly from Contacts. You can also create
a Skype account in Accounts (see Use the Accounts application to set up
an online account), Messaging (see Create a Skype account in
Messaging) and Phone (see Create or sign in to a Skype account).
1OpenContacts .
2Do one of the following:
Set up an online account in Contacts
1OpenContacts .
2Do one of the following:
• To set up an online account the first time you use Contacts: See
Use Contacts for the first time.
• To set up an online account any other time: Open the application
menu, tap Preferences & Accounts, tap Add an account, tap an
account type and go to step 3. To set up an account type that is
not listed, tap Find more to find an app, then follow the
instructions onscreen.
3If you are setting up a Skype account, tap Sign In.
• The first time you open Contacts: Tap Add An Account.
• Any other time: Open the application menu and tap Preferences &
Accounts. Tap Add an account.
3Tap Skype, and then tap Create Account.
4Tap Accept to agree to Skype's terms and conditions.
5Enter the following details:
• Full Name: Enter your full name.
• Skype Name: Enter a name that you will use to identify yourself to
other Skype users.
Chapter 8 : Contacts, Calendar and other personal information99
• Password: Enter a password and then enter it again.
• Email Address: Enter your email address and then enter it again.
6Tap Create Account and then tap Create.
Create a contact
You can add a contact to an account. If you don't specify the account, the
new contact is added to your default account.
If you are using Contacts for the first time, you go through a few different
steps to add or access the contacts on your smartphone (see Use Contacts
for the first time). Follow this procedure to add contacts directly on your
smartphone after the first time you use Contacts.
6Tap fields to enter contact details, select a ringtone for this contact
and so on. Scroll to see all fields. You can add a reminder that
appears whenever you and this person get in touch. See Assign a
reminder message to a contact.
7In some fields, such as New Phone Number, when you enter the
information, a label button appears on the right. Tap the button to
change the label for your entry—for example, to identify a number
as a mobile or work phone.
TIP When you enter a phone number that requires pauses—for example, a
number for which you need to enter a password or respond to prompts—you
can insert a pause or a stop in the number. To insert a two-second pause, enter
a P where you want the pause to appear. To insert a stop, enter a W where you
want the stop to appear. To dial the next set of numbers after the stop, tap the
numbers you entered as they appear onscreen.
1OpenContacts .
2Tap .
3(Optional) Tap the account icon to the right of Name to change the
account to which the new contact will be added.
NOTE If an account doesn't appear in the list, you can't add data to that
account from your smartphone.
4Tap Name to enter the contact name.
5To add detailed name information, such as prefix, suffix or middle
name, to a name, open the application menu and tap Name Details.
* Account icon, showing HP webOS Account
8Tap Done.
9(Optional) To assign the contact as a favourite, open the contact and
tap (see Create a favourite).
Find a contact
To find a contact within the Contacts app, use these steps.
1OpenContacts .
2Begin typing any of the following:
• First, middle or last name
• First and last initial (no space between)
• Company
• Nickname
3For more search options, tap Global Address Search. (This option is
available if you are using Microsoft Exchange with a Global
Address List.)
100Chapter 8 : Contacts, Calendar and other personal information
4Tap the contact.
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