Warranty and Support Guide
If you have any issues with your product, contact HP Total Care on
the Web at http://www.hp.com/support or toll-free by phone:
(1-800) 474-6836
Write down the following information, which you will need if you contact HP
for support. A sticker on your product has the first three items printed on it.
Model Number: _____________________________________________________
Product Number: ____________________________________________________
Serial Number: ______________________________________________________
Purchase Date: ______________________________________________________
Don’t Forget to
Register!
Go to:
http://register.hp.com
Registration is quick and easy. The benefits include:
E-mail updates containing notifications about products
•
and the most recent support alerts.
The HP Newsgram, our monthly online magazine packed
•
full of product news, support tips, project ideas, and
much more. Visit us at:
http://subscription.support.hp.com
Getting Help
HP provides expert advice on using your HP HDTV Tuner
or solving problems whether your product is in or out of
warranty. Support options and availability vary by product,
country/region, and language.
The HP support process works most effectively if you seek
assistance in the following order:
1 Reference your product documentation for information on
setup and general troubleshooting.
2 HP e-Support offers instant access to support
information and helpful tips, 24 hours a day, seven days
a week. You can also send e-mail to our online support
technicians to help resolve any issues. These services
require access to the Internet. To learn more, visit our
Customer Care Web site at:
http://www.hp.com/us/support
3 HP Total Care is available toll-free by phone 24 hours
a day, seven days a week. HP can diagnose product
issues and coordinate a repair if necessary. A repair
covered by the limited warranty is free during the limited
warranty period. After the warranty period, you will be
quoted a repair cost. HP Total Care can be contacted at:
1-(800) 474-6836 [1-(800) HP invent].
When you call, please have your HP HDTV Tuner model
number, product number, serial number, and date of
purchase available. Telephone support is free during your
limited warranty period.
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