HP Pavilion x360 m1 Convertible PC
(model numbers m1-u100 through m1u199 and m1-u000 through m1-u099)
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2016 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, Core, and Pentium are U.S.
registered trademarks of Intel Corporation.
Windows is either a registered trademark or
trademark of Microsoft Corporation in
the United States and/or other countries.
SD Logo is a trademark of its proprietor.
the information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Second Edition: July 2016
First Edition: April 2016
Document Part Number: 854267-002
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 10. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 10 functionality. See for
http://www.microsoft.com details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs
or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 6
Locating hardware ................................................................................................................................................. 6
Locating software .................................................................................................................................................. 6
Display .................................................................................................................................................................... 7
Keys ........................................................................................................................................................................ 8
Lights ...................................................................................................................................................................... 9
Speakers .............................................................................................................................................................. 10
TouchPad .............................................................................................................................................................. 11
Left side ............................................................................................................................................................... 12
Right side ............................................................................................................................................................. 14
Bottom ................................................................................................................................................................. 15
3 Illustrated parts catalog .............................................................................................................................. 16
Locating the model number, serial number, product number, and warranty information ............................... 16
Computer major components .............................................................................................................................. 17
Display components ............................................................................................................................................ 24
Miscellaneous parts ............................................................................................................................................. 26
4 Removal and replacement preliminary requirements ..................................................................................... 27
Tools required ...................................................................................................................................................... 27
Service considerations ......................................................................................................................................... 27
Plastic parts ....................................................................................................................................... 27
Cables and connectors ...................................................................................................................... 28
Drive handling ................................................................................................................................... 28
Grounding guidelines ........................................................................................................................................... 29
Electrostatic discharge damage ........................................................................................................ 29
Packaging and transporting guidelines .......................................................................... 30
Workstation guidelines ................................................................................ 30
5 Removal and replacement procedures ........................................................................................................... 32
Component replacement procedures .................................................................................................................. 32
Keyboard/top cover ........................................................................................................................... 32
TouchPad cable .................................................................................................................................. 37
TouchPad ........................................................................................................................................... 37
v
Battery ............................................................................................................................................... 39
Hard drive .......................................................................................................................................... 40
Solid-state drive ................................................................................................................................ 42
Connector board ................................................................................................................................ 43
Power button board .......................................................................................................................... 45
System board .................................................................................................................................... 46
Memory module ................................................................................................................................ 49
WLAN module .................................................................................................................................... 51
Fan/heat sink assembly .................................................................................................................... 53
Speakers ............................................................................................................................................ 55
Display assembly ............................................................................................................................... 56
Power connector cable ...................................................................................................................... 64
6 Using Setup Utility (BIOS) ............................................................................................................................. 65
Starting Setup Utility (BIOS) ................................................................................................................................ 65
Updating Setup Utility (BIOS) .............................................................................................................................. 65
Determining the BIOS version ........................................................................................................... 65
Downloading a BIOS update .............................................................................................................. 66
7 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 67
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 67
8 Specications .............................................................................................................................................. 69
Dimensions .......................................................................................................................................................... 69
Operating environment ....................................................................................................................................... 69
Input power .......................................................................................................................................................... 70
9 Backing up, restoring, and recovering ........................................................................................................... 71
Creating recovery media and backups ................................................................................................................ 71
Creating HP Recovery media (select products only) ......................................................................... 71
Using Windows tools ........................................................................................................................................... 72
Restore and recovery ........................................................................................................................................... 73
Recovering using HP Recovery Manager ........................................................................................... 73
What you need to know before you get started ............................................................. 73
Using the HP Recovery partition (select products only) ................................................. 74
Using HP Recovery media to recover .............................................................................. 74
Changing the computer boot order ................................................................................ 75
Removing the HP Recovery partition (select products only) ......................................... 76
vi
10 Power cord set requirements ...................................................................................................................... 77
Requirements for all countries ............................................................................................................................ 77
Requirements for specic countries and regions ................................................................................................ 77
11 Recycling .................................................................................................................................................. 79
Index ............................................................................................................................................................. 80
vii
viii
1 Product description
Category Description HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u100
through m1-1099)
Product Name HP Pavilion x360 m1 Convertible
PC (model numbers used m1u100 through m1-1099)
HP Pavilion x360 m1 Convertible
PC (model numbers used m1u000 through m1-u099)
Processors
●
Intel® Core™ i3-7100U
2.40-GHz processor (2133MHz FSB, 3.0-MB L3 cache,
dual core, 15-W)
●
Intel Pentium™ N4200 1.1GHz (turbo up to 2.5-GHz)
processor (1866-MHz FSB,
2.0-MB L2 cache,
quad core, 6-W)
●
Intel Celeron™ N3350 1.1GHz (turbo up to 2.4-GHz)
processor (1866-MHz FSB,
2.0-MB L2 cache, dual core,
6-W)
●
Intel Core i3-6100U 2.30GHz processor (1600-MHz
FSB, 3.0-MB L3 cache,
dual core, 15-W)
●
Intel Pentium N3710 1.60GHz (turbo up to 2.56-GHz)
processor (1600-MHz FSB,
2.0-MB L2 cache,
quad core, 6-W)
●
Intel Celeron N3060 1.60GHz (turbo up to 2.48-GHz)
processor (1600-MHz FSB,
2.0-MB L2 cache, dual core,
6-W)
√
√
√
√ √
HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u000 through m1-
u099)
Chipset Integrated soldered-on-circuit
(SoC)
Graphics Internal graphics:
Intel HD Graphics 620 on
computer models equipped with
an Intel Core i3-7100U
Intel HD Graphics 520 on
computer models equipped with
an Intel Pentium or Intel Celeron
processor
√ √
√
√ √
1
Category Description HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u100
through m1-1099)
HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u000 through m1-
u099)
Graphics (continued) Support for HD decode, DX12,
and high-denition multimedia
interface (HDMI) v1.4
Panel 11.6-in, high-denition (HD),
AntiGlare (AG) (1366×768), inplane switching (IPS)/UWVA,
white light-emitting (WLED),
slim (3.0-mm), TouchScreen
display panel with ush glass
and MultiTouch enabled; typical
brightness: 340 nits;
Support for eDP
Memory module One memory slot, non-customer
accessible
Support for DDR4-2133 Single
Channel (only on computer
models equipped with an
Intel Core processor)
Support for DDR3L-1600 Single
Channel (only on computer
models equipped with an
Intel Pentium or
Intel Celeron processor)
Support for up to 2.0-GB
onboard system memory (only
on computer models equipped
with an Intel Celeron processor)
Support for up to 8-GB
maximum on-board
system memory:
●
8192-GB (8192-GB × 1)
●
4096-GB (4096-GB × 1)
√ √
√ √
√ √
Storage Hard drive:
2 Chapter 1 Product description
Support for all SATA, 2.5-in
hard drives
Support for Accelerometer hard
drive protection (HP2DCTR)
Support for the following
hard drives:
●
1-TB, 5400-rpm, SATA, 7.2mm hard drive
●
500-GB, 5400-rpm, SATA,
7.2-mm hard drive
●
500-GB, 5400-rpm, SATA,
7.0-mm, 8.0-GB NAND
hybrid solid-state
hard drive
√ √
Category Description HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u100
through m1-1099)
HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u000 through m1-
u099)
Storage (continued) Solid-state drive: only available
on computer models equipped
with an Intel Core processor
Support for PCIe, SATA co-layout,
M.2 solid-state drives
Support for a 128-MB, M2.2280
solid-state drive (DRAM-less)
embedded MultiMediaCard
(eMMC): 32 GB (available only on
computer models equipped with
an Intel Celeron processor)
Optical drive HP external DVD±RW DL
SuperMulti Drive
Audio and video HP Wide Vision HD webcam with
indicator light, 720p by 30
frames per second, BSI sensor,
f2.0, 88° wide eld of vision
Dual array digital microphones
with beam-forming, echocancellation, noise-suppression,
and voice recognition software
Two speakers
Bang & Olufsen Play audio
Support for Realtek Smart Amp
(audio codec: ALC3258-CG)
Support for voice recognition
Enable HP Noise Cancellation
√ √
√ √
√ √
Sensors Accelerometer (HP2DCTR)
ECompass (HP9DS1TR)
Gyroscope (HP9DS1TR)
Sensor hub (Integrated sensor
hub on computer models
equipped with an Intel Core
processor; Discrete sensor hub
STM32F102CBT6 on computer
models equipped with an Intel
Pentium or Intel Celeron
processor)
Wireless Integrated wireless local area
network (WLAN) options by way
of wireless module
Two built-in M.2 WLAN antennas
Support for the following
WLAN modules:
●
Intel 3165NGWG 1 ac 1×1 +
Bluetooth® 4.0 LE PCIe
√ √
√ √
3
Category Description HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u100
through m1-1099)
HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u000 through m1-
u099)
Wireless (continued)
Compatible with MiraCast-
External media cards Micro-Secure Digital (SD®) media
Ports
●
+USB NGFF 2230 Combo
Adapter for use in all
countries and regions
●
Realtek RTL8723BE
802.11b/g/n 1×1 Wi-Fi +
Bluetooth 4.0 Combo
Adapter for use in all
countries and regions
except Brazil
●
Realtek RTL8723BE
802.11b/g/n 1×1 Wi-Fi +
Bluetooth 4.0 Combo
Adapter for use only
in Brazil
certied devices
Support for Intel WiDi
reader slot
●
Headphone/microphone
combo jack
●
HDMI v 1.4 supporting up
to 1920×1080 @ 60Hz
●
USB type C 3.1 port Gen 1
supporting charging and
data transfer
●
USB 2.0 port
√ √
√
√ √
√ √
√ √
Keyboard/pointing
devices
Power requirements Support for Windows® 10
Security Trusted platform module
Operating system For APJ SEAP Market (EM/SL
4 Chapter 1 Product description
Full-sized, standard, islandstyle, backlit keyboard
Clickpad with image sensor
Multitouch gestures enabled
Modern Trackpad Gestures
(TPM) 2.0
Support for Security cable lock
#UUF/#AKL/AR6):
●
SEAP Windows 10 Home
EM/SL
●
SEAP Windows 10 Home
China Language Edition
●
CPPP Windows 10 Step Up
2-in-1 EM/SL
√ √
√ √
√ √
√ √
Category Description HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u100
through m1-1099)
HP Pavilion x360 m1
Convertible PC (model numbers
used m1-u000 through m1-
u099)
Operating system
(continued)
Serviceability End user replaceable part:
For Developed Market (ML):
●
Windows 10 Entry 2-in-1
ML
●
Windows 10 Home ML
●
Windows 10 Value 2-in-1
For Emerging Market (EM/SL):
●
Windows 10 Entry 2-in-1
EM/SL
●
Windows 10 Home EM/SL
●
Windows 10 Step Up 2-in-1
EM/SL
AC adapter
√ √
√ √
5
2 External component identication
Locating hardware
To nd out what hardware is installed on your computer:
▲
Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To nd out what software is installed on your computer:
▲
Select the Start button, and then select All apps.
‒ or –
Right-click the Start button, and then select Programs and Features.
6 Chapter 2 External component identication
Display
Item Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with
wireless local area networks (WLANs).
(2) Internal microphones Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some products
*The antennas are not visible from the outside of the computer, and the antenna location may vary. For optimal transmission, keep
the areas immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country
or region.
To access this guide:
▲
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
allow you to video conference and chat online using
streaming video.
To use a webcam (integrated camera):
▲
Type camera in the taskbar search box, and then
select Camera.
Display 7
Keys
NOTE: Your computer may look slightly dierent from the illustration below.
Item Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Displays system information when pressed in combination
with the esc key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close
the Start menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns
the keyboard backlight feature o or on.
8 Chapter 2 External component identication
Lights
NOTE: Your computer may look slightly dierent from the illustration below.
Item Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all
capital letters.
(2) Mute light
●
Amber: Computer sound is o.
●
O: Computer sound is on.
Lights 9
Speakers
NOTE: Your computer may look slightly dierent from the illustration below.
Component Description
Speakers Produce sound.
10 Chapter 2 External component identication
TouchPad
Item Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate
items on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
TouchPad 11
Left side
Item Component Description
(1) Power button
(2) Power light
●
When the computer is o, press the button to turn on
the computer.
●
When the computer is on, press the button briey to
initiate Sleep.
●
When the computer is in the Sleep state, press
the button briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button
results in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your
power options.
▲
Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select
Power Options.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to
the display and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation
is a power-saving state that uses the least amount
of power.
(3) Security cable slot Attaches an optional security cable to the computer.
(4) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,
(5) Audio-out (headphone)/Audio-in (microphone) combo jack Connects optional powered stereo speakers, headphones,
12 Chapter 2 External component identication
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled
or stolen.
external drive, printer, scanner, or USB hub.
earbuds, a headset, or a television audio cable. Also connects
Item Component Description
(5) Audio-out (headphone)/Audio-in (microphone) combo jack
(continued)
(6) Volume button Control speaker volume on the computer.
(7) Drive light
an optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to
the Regulatory, Safety, and Environmental Notices.
To access this guide:
▲
Select the Start button, select All apps, select HP Help
and Support, and then select HP Documentation.
NOTE: When a device is connected to the jack,
the computer speakers are disabled.
1. To increase speaker volume, press the back edge of
the button.
2. To decrease speaker volume, press the front edge of
the button.
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked
the hard drive.
NOTE: On select products, the drive light will always
remain o.
Left side 13
Right side
Item Component Description
(1) Memory card reader Reads optional memory cards that enable you to store,
manage, share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing
the computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲
Press in on the card, and then remove it from
the memory card reader.
(2) USB 3.0 charging (powered) ports (3) Connect optional USB devices, such as a keyboard, mouse,
external drive, printer, scanner, or USB hub. Standard USB
ports will not charge all USB devices or will charge using a
low current. Some USB devices require power and require
you to use a powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is o.
(3) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio
component, or a high-speed High-Denition Multimedia
Interface (HDMI) device.
(4) AC adapter and battery light
(5) Power connector Connects an AC adapter.
●
White: The AC adapter is connected and the battery is
fully charged.
●
Blinking white: The AC adapter is disconnected and
the battery has reached a low battery level.
●
Amber: The AC adapter is connected and the battery
is charging.
●
O: The battery is not charging.
14 Chapter 2 External component identication
Bottom
Component Description
Vents (2) Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
Bottom 15
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Locating the model number, serial number, product number, and warranty information
the model number (1), serial number (2), product number (3), and warranty information (4) are located on
the bottom of the computer. This information may be needed when travelling internationally or when
contacting support.
16 Chapter 3 Illustrated parts catalog
Computer major components
Item Component Spare part number
(1) Display assembly: the display assembly is spared at the subcomponent level only. For more display assembly spare part
information, see Display components on page 24.
(2) Keyboard/top cover (includes backlight cable and keyboard cable):
In dragony blue nish:
For use in Belgium 856177-A41
For use in Bulgaria 856177-261
Computer major components 17
Item Component Spare part number
For use in Canada 856177-DB1
For use in the Czech Republic and Slovakia 856177-FL1
For use in Denmark, Finland, and Norway 856177-DH1
For use in France 856177-051
For use in Germany 856177-041
For use in Greece 856177-151
For use in Hungary 856177-211
For use in Israel 856177-BB1
For use in Italy 856177-061
For use in Japan 856177-291
For use in Latin America 856177-161
For use in the Netherlands 856177-B31
For use in Portugal 856177-131
For use in Romania 856177-271
For use in Russia 856177-251
For use in Saudi Arabia 856177-171
For use in South Korea 856177-AD1
For use in Spain 856177-071
For use in Switzerland 856177-BG1
For use in Taiwan 856177-AB1
For use in Thailand 856177-281
For use in Turkey 856177-141
For use in the United Kingdom 856177-031
For use in the United States 856177-001
In modern gold nish:
For use in Belgium 856175-A41
For use in Bulgaria 856175-261
For use in Canada 856175-DB1
For use in the Czech Republic and Slovakia 856175-FL1
For use in Denmark, Finland, and Norway 856175-DH1
For use in France 856175-051
For use in Germany 856175-041
For use in Greece 856175-151
For use in Hungary 856175-211
18 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use in Israel 856175-BB1
For use in Italy 856175-061
For use in Japan 856175-291
For use in Latin America 856175-161
For use in the Netherlands 856175-B31
For use in Portugal 856175-131
For use in Romania 856175-271
For use in Russia 856175-251
For use in Saudi Arabia 856175-171
For use in South Korea 856175-AD1
For use in Spain 856175-071
For use in Switzerland 856175-BG1
For use in Taiwan 856175-AB1
For use in Thailand 856175-281
For use in Turkey 856175-141
For use in the United Kingdom 856175-031
For use in the United States 856175-001
In natural silver nish:
For use in Belgium 856071-A41
For use in Bulgaria 856071-261
For use in Canada 856071-DB1
For use in the Czech Republic and Slovakia 856071-FL1
For use in Denmark, Finland, and Norway 856071-DH1
For use in France 856071-051
For use in Germany 856071-041
For use in Greece 856071-151
For use in Hungary 856071-211
For use in Israel 856071-BB1
For use in Italy 856071-061
For use in Japan 856071-291
For use in Latin America 856071-161
For use in the Netherlands 856071-B31
For use in Portugal 856071-131
For use in Romania 856071-271
Computer major components 19
Item Component Spare part number
For use in Russia 856071-251
For use in Saudi Arabia 856071-171
For use in South Korea 856071-AD1
For use in Spain 856071-071
For use in Switzerland 856071-BG1
For use in Taiwan 856071-AB1
For use in Thailand 856071-281
For use in Turkey 856071-141
For use in the United Kingdom 856071-031
For use in the United States 856071-001
(3) TouchPad cable (includes double-sided adhesive):
For use only on computer models equipped with an Intel Core processor 856061-001
For use only on computer models equipped with an Intel Pentium or Intel Celeron processor 856062-001
(4) TouchPad (includes bracket) 858953-001
(5) Battery (includes cable):
3-cell, 40-Wh, 3.62-Ah, Li-ion 844201-855
2-cell, 35-Wh, 4.56-Ah, Li-ion 844200-855
(6) 128-MB, M2.2280 solid-state drive 827560-011
Solid-state drive bracket (not illustrated) 856067-001
(7) Hard drive:
NOTE: The hard drive spare part kit does not include the hard drive bracket, cable, or screws. The hard drive bracket and
screws are available using spare part number 856068-001. The hard drive cable is available using spare part numbers
909096-001 and 856066-001.
1-TB, 5400-rpm, SATA, 7.2-mm hard drive 762990-005
500-GB, 5400-rpm, SATA, 7.2-mm hard drive 778186-005
500-GB, 5400-rpm, SATA, 7.0-mm, 8.0-GB NAND hybrid solid-state hard drive 732000-005
(8) Hard drive cable (includes double-sided adhesive) 909096-001 and
856066-001
(9) Hard drive bracket (includes screws) 856068-001
(10) Connector board (includes audio jack and USB port)
For use only on computer models equipped with an Intel Core processor 909095-001
For use only on computer models equipped with an Intel Pentium or Intel Celeron processor 856099-001
(11) Connector board cable (includes double-sided adhesive):
For use only on computer models equipped with an Intel Core processor 856059-001
For use only on computer models equipped with an Intel Pentium or Intel Celeron processor 856060-001
(12) System board (includes processor and replacement thermal material):
20 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use only on computer models with model numbers m1-u100 through m1-u199:
Equipped with an Intel Core i3-7100U 2.40-GHz processor (2133-MHz FSB, 3.0-MB L3 cache,
dual core, 15-W), a graphics subsystem with UMA memory, a solid-state drive slot, and
the Windows 10 Professional operating system
Equipped with an Intel Core i3-7100U 2.40-GHz processor (2133-MHz FSB, 3.0-MB L3 cache,
dual core, 15-W), a graphics subsystem with UMA memory, a solid-state drive slot, and a
non-Windows operating system
Equipped with an Intel Core i3-7100U 2.40-GHz processor (2133-MHz FSB, 3.0-MB L3 cache,
dual core, 15-W), a graphics subsystem with UMA memory, and the Windows 10
Professional operating system
Equipped with an Intel Core i3-7100U 2.40-GHz processor (2133-MHz FSB, 3.0-MB L3 cache,
dual core, 15-W), a graphics subsystem with UMA memory, and a non-Windows
operating system
Equipped with an Intel Pentium N4200 1.1-GHz (turbo up to 2.5-GHz) processor (1866-MHz
FSB, 2.0-MB L2 cache, quad core, 6-W), a graphics subsystem with UMA memory, and
the Windows 10 Professional operating system
Equipped with an Intel Pentium N4200 1.1-GHz (turbo up to 2.5-GHz) processor (1866-MHz
FSB, 2.0-MB L2 cache, quad core, 6-W), a graphics subsystem with UMA memory, and a nonWindows operating system
Equipped with an Intel Celeron N3350 1.1-GHz (turbo up to 2.4-GHz) processor (1866-MHz
FSB, 2.0-MB L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, 2-GB of
system memory, 32-GB eMMC storage, and the Windows 10 Professional operating system
Equipped with an Intel Celeron N3350 1.1-GHz (turbo up to 2.4-GHz) processor (1866-MHz
FSB, 2.0-MB L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, 2-GB of
system memory, 32-GB eMMC storage, and a non-Windows operating system
903213-601
903213-001
903212-601
903212-001
903209-601
903209-001
903211-601
903211-001
Equipped with an Intel Celeron N3350 1.1-GHz (turbo up to 2.4-GHz) processor (1866-MHz
FSB, 2.0-MB L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, a graphics
subsystem with UMA memory, and the Windows 10 Professional operating system
Equipped with an Intel Celeron N3350 1.1-GHz (turbo up to 2.4-GHz) processor (1866-MHz
FSB, 2.0-MB L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, and a nonWindows operating system
For use on all computer models:
Equipped with an Intel Core i3-6100U 2.30-GHz processor (1600-MHz FSB, 3.0-MB L3 cache,
dual core, 15-W), a graphics subsystem with UMA memory, a solid-state drive slot, and
the Windows 10 Professional operating system
Equipped with an Intel Core i3-6100U 2.30-GHz processor (1600-MHz FSB, 3.0-MB L3 cache,
dual core, 15-W), a graphics subsystem with UMA memory, a solid-state drive slot, and a
non-Windows operating system
Equipped with an Intel Core i3-6100U 2.30-GHz processor (1600-MHz FSB, 3.0-MB L3 cache,
dual core, 15-W), a graphics subsystem with UMA memory, and the Windows 10
Professional operating system
Equipped with an Intel Core i3-6100U 2.30-GHz processor (1600-MHz FSB, 3.0-MB L3 cache,
dual core, 15-W), a graphics subsystem with UMA memory, and a non-Windows
operating system
Equipped with an Intel Pentium N3710 1.60-GHz (turbo up to 2.56-GHz) processor (1600-
MHz FSB, 2.0-MB L2 cache, quad core, 6-W), a graphics subsystem with UMA memory, and
the Windows 10 Professional operating system
903210-601
903210-001
855722-601
855722-001
855721-601
855721-001
855718-601
Computer major components 21
Item Component Spare part number
Equipped with an Intel Pentium N3710 1.60-GHz (turbo up to 2.56-GHz) processor (1600-
MHz FSB, 2.0-MB L2 cache, quad core, 6-W), and a non-Windows operating system
Equipped with an Intel Celeron N3060 1.60-GHz (turbo up to 2.48-GHz) processor (1600-
MHz FSB, 2.0-MB L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, 2.0GB of on-board system memory, a 32-GB eMMC, and the Windows 10 Professional
operating system
Equipped with an Intel Celeron N3060 1.60-GHz (turbo up to 2.48-GHz) processor (1600-
MHz FSB, 2.0-MB L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, 2.0GB of on-board system memory, a 32-GB eMMC, and a non-Windows operating system
Equipped with an Intel Celeron N3060 1.60-GHz (turbo up to 2.48-GHz) processor (1600-
MHz FSB, 2.0-MB L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, and
the Windows 10 Professional operating system
Equipped with an Intel Celeron N3060 1.60-GHz (turbo up to 2.48-GHz) processor (1600-
MHz FSB, 2.0-MB L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, and a
non-Windows operating system
(13) Power button board (includes cable) 856100-001
(14) WLAN module:
For use on all computer models:
Intel 3165NGWG 1 ac 1×1 + Bluetooth 4.0 LE PCIe+USB NGFF 2230 Combo Adapter for use in
all countries and regions
Realtek RTL8723BE 802.11b/g/n 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter for use in all
countries and regions except Brazil
855718-001
855720-601
855720-001
855719-601
855719-001
806723-005
855106-855
For use only on computer models with model numbers m1-u000 through m1-u099:
Realtek RTL8723BE 802.11b/g/n 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter for use only
in Brazil
(15) Memory module:
8-GB (2133, 1.2-V, DDR4; for use only on computer models equipped with an Intel Core
processor)
8-GB (PCL3, 12800, 1600; for use only on computer models equipped with an Intel Pentium
or Intel Celeron processor)
4-GB (2133, 1.2-V, DDR4; for use only on computer models equipped with an Intel Core
processor)
4-GB (PCL3, 12800, 1600; for use only on computer models equipped with an Intel Pentium
or Intel Celeron processor)
(16) Memory module shield 856069-001
(17) RTC battery (includes cable and double-sided adhesive) 691572-001
(18) Fan/heat sink assembly (includes replacement thermal material):
For use only on computer models equipped with an Intel Core processor 855996-001
For use only on computer models equipped with an Intel Pentium N4200 or Intel Celeron
N3350 processor
For use only on computer models equipped with an Intel Pentium M3710 or Intel Celeron
N3060 processor
792610-205
820570-005
693374-005
820569-005
691740-005
903214-001
855997-001
22 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use only on computer models equipped with an Intel Celeron N3060 processor and
eMMC
(19) Power connector cable 855995-001
(20) Speakers (includes cable) 856108-001
(21) Bottom cover (includes front rubber feet, retention magnets, shielding, and vents):
In dragony blue nish 856058-001
In modern gold nish 856056-001
In natural silver nish 856055-001
Rubber Kit (not illustrated, includes bottom cover rubber foot strip and screw covers):
In dragony blue nish 856105-001
In modern gold nish 856103-001
In natural silver nish 856102-001
855998-001
Computer major components 23
Display components
Item Component Spare part number
(1) 11.6-in, HD, AG (1366×768), WLED, UWVA, TouchScreen display panel assembly 856101-001
(2) Webcam/microphone module (includes double-sided adhesive) 833962-005
(3) G-sensor board (includes double-sided adhesive) 856098-001
(4) Display panel cable (includes TouchScreen board cable, adhesive support strip, and double-sided adhesive):
For use on all computer models 902941-001
For use only on computer models with model numbers m1-u100 through m1-u199 856063-001
(5) Display hinges (2, include display hinge covers) 856070-001
(6) Antenna (includes antenna cables and transceivers) 856050-001
(7) Webcam/microphone module cable: (includes G-sensor board cable)
24 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use only on computer models equipped with an Intel Core processor 856064-001
For use only on computer models equipped with an Intel Pentium or Intel Celeron processor 856065-001
(8) Display back cover:
In dragony blue nish 856054-001
In modern gold nish 856052-001
In natural silver nish 856051-001
Display components 25
Miscellaneous parts
Component Spare part number
AC adapter:
65-W HP Smart AC adapter (non-PFC, 4.5-mm, EM) 714635-850
45-W HP Smart AC adapter (non-PFC, 4.5-mm, RC) 741553-850
HP HDMI-to-VGA adapter 701943-001
HP RJ45-to-USB adapter dongle 539614-001
HP USB-to-Gigabit RJ45 adapter 829941-001
HP USB external DVD-RW Drive 747080-001
Power cord (C5 receptacle, 1.0-m (3.2-ft), 3-wire conductor):
For use in Argentina 401300-007
For use in Australia 213356-008
For use in Denmark 213353-008
For use in Europe 213350-009
For use in India 404827-003
For use in Israel 398063-003
For use in Italy 213352-008
For use in Japan 349756-002
For use in North America 213349-009
For use in the People’s Republic of China 286497-008
For use in South Korea 267836-008
For use in Switzerland 213354-008
For use in Taiwan 393313-003
For use in Thailand 285096-006
For use in the United Kingdom and Singapore 213351-008
Power cord (Option 917, 1.0-m (3.2-ft), 3-wire conductor, ROHS) 361240-002
Rubber Support Kit (includes battery pad, hard drive pads, and solid-state drive pads) 856106-001
Screw Kit 856107-001
26 Chapter 3 Illustrated parts catalog
4 Removal and replacement preliminary
requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screw driver
●
Magnetic screw driver
●
Phillips P0 screw driver
Service considerations
the following sections include some of the considerations that you must keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care
when handling the plastic parts. Apply pressure only at the points designated in
the maintenance instructions.
Tools required 27
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during
the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat
the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught
or snagged by parts being removed or replaced. Handle ex cables with extreme care; these cables
tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer is o
or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid
touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure
that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing drive, place it in a static-proof bag.
Avoid exposing a drive to products that have magnetic elds, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
28 Chapter 4 Removal and replacement preliminary requirements
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine
the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many
cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a nger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be aected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its
life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in
this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
the following table shows how humidity aects the electrostatic voltage levels generated by
dierent activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl oor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Grounding guidelines 29
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to avoid
static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
Use conductive eld service tools, such as cutters, screw drivers, and vacuums.
●
When xtures must directly contact dissipative surfaces, use xtures made only of static-safe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn o power and input signals before inserting or removing connectors or test equipment.
30 Chapter 4 Removal and replacement preliminary requirements
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are exible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap
snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips
to connect a wrist strap.
●
When standing, use foot straps and a grounded oor mat. Foot straps (heel, toe, or boot straps) can be
used at standing workstations and are compatible with most types of shoes or boots. On conductive
oors or dissipative oor mats, use foot straps on both feet with a minimum of one megohm resistance
between the operator and ground. To be
the following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive computerop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or oor mats with hard ties to the ground
●
Field service kits
eective, the conductive must be worn in contact with the skin.
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
the following table lists the shielding protection provided by antistatic bags and oor mats.
Material Use Voltage protection level
Antistatic plastics Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
Grounding guidelines 31
5 Removal and replacement procedures
CAUTION: Components described in this chapter should only be accessed by an authorized service provider.
Accessing these parts can damage the computer or void the warranty.
Component replacement procedures
NOTE: Details about the computer, including model, serial number, product key, and length of warranty, are
on the service tag on the back of the computer. See Locating the model number, serial number, product
number, and warranty information on page 16 for details.
This chapter provides removal and replacement procedures.
There are as many as 56 screws that must be removed, replaced, and/or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Keyboard/top cover
NOTE: the keyboard/top cover spare part kit includes the backlight cable, keyboard cable, and shielding.
For use in country/region Spare part number For use in country/region Spare part number
In dragony blue nish: For use in Latin America 856177-161
For use in Belgium 856177-A41 For use in the Netherlands 856177-B31
For use in Brazil (for use only
on computer models with
model numbers m1-u000
through m1-u099)
For use in Bulgaria 856177-261 For use in Romania 856177-271
For use in Canada 856177-DB1 For use in Russia 856177-251
For use in the Czech Republic
and Slovakia
For use in Denmark, Finland,
and Norway
For use in France 856177-051 For use in Spain 856177-071
For use in Germany 856177-041 For use in Switzerland 856177-BG1
For use in Greece 856177-151 For use in Taiwan 856177-AB1
For use in Hungary 856177-211 For use in Thailand 856177-281
For use in Israel 856177-BB1 For use in Turkey 856177-141
For use in Italy 856177-061 For use in the United Kingdom 856177-031
856177-201 For use in Portugal 856177-131
856177-FL1 For use in Saudi Arabia 856177-171
856177-DH1 For use in South Korea 856177-AD1
For use in Japan 856177-291 For use in the United States 856177-001
In modern gold nish: For use in Latin America 856175-161
For use in Belgium 856175-A41 For use in the Netherlands 856175-B31
32 Chapter 5 Removal and replacement procedures
For use in country/region Spare part number For use in country/region Spare part number
For use in Brazil (for use only
on computer models with
model numbers m1-u000
through m1-u099)
For use in Bulgaria 856175-261 For use in Romania 856175-271
For use in Canada 856175-DB1 For use in Russia 856175-251
For use in the Czech Republic
and Slovakia
For use in Denmark, Finland,
and Norway
For use in France 856175-051 For use in Spain 856175-071
For use in Germany 856175-041 For use in Switzerland 856175-BG1
For use in Greece 856175-151 For use in Taiwan 856175-AB1
For use in Hungary 856175-211 For use in Thailand 856175-281
For use in Israel 856175-BB1 For use in Turkey 856175-141
For use in Italy 856175-061 For use in the United Kingdom 856175-031
For use in Japan 856175-291 For use in the United States 856175-001
In natural silver nish: For use in Latin America 856071-161
856175-201 For use in Portugal 856175-131
856175-FL1 For use in Saudi Arabia 856175-171
856175-DH1 For use in South Korea 856175-AD1
For use in Belgium 856071-A41 For use in the Netherlands 856071-B31
For use in Brazil (for use only
on computer models with
model numbers m1-u000
through m1-u099)
For use in Bulgaria 856071-261 For use in Romania 856071-271
For use in Canada 856071-DB1 For use in Russia 856071-251
For use in the Czech Republic
and Slovakia
For use in Denmark, Finland,
and Norway
For use in France 856071-051 For use in Spain 856071-071
For use in Germany 856071-041 For use in Switzerland 856071-BG1
For use in Greece 856071-151 For use in Taiwan 856071-AB1
For use in Hungary 856071-211 For use in Thailand 856071-281
For use in Israel 856071-BB1 For use in Turkey 856071-141
For use in Italy 856071-061 For use in the United Kingdom 856071-031
For use in Japan 856071-291 For use in the United States 856071-001
856071-201 For use in Portugal 856071-131
856071-FL1 For use in Saudi Arabia 856071-171
856071-DH1 For use in South Korea 856071-AD1
Before disassembling the computer, follow these steps:
Component replacement procedures 33
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
Remove the keyboard/top cover:
1. Close the computer.
2. Turn the computer upside down with the front toward you.
3. Remove the following:
(1) Three rubber screw covers on the front edge of the computer
(2) One rubber plug on the right side of the computer
(3) One at screw cover in the middle of the computer
(4) One rubber foot strip
These components are included in the Rubber Kits, using the following spare part numbers:
856105-001 – Rubber Kit in dragony blue nish
856103-001 – Rubber Kit in modern gold nish
856102-001 – Rubber Kit in natural silver nish
4. Remove the ve Phillips M2.0×4.9 screws (1) that secure the bottom cover to the computer.
34 Chapter 5 Removal and replacement procedures
5. Remove the seven Phillips M2.5×5.7 screws (2) that secure the bottom cover to the computer.
6. Turn the computer right side up with the front toward you.
7. Open the computer as far as it will open.
8. Insert a case utility tool (1) or similar plastic, at-edged tool between the keyboard/top cover
and the bottom cover near the display hinge area.
9. Release the rear edge (2) of the keyboard/top cover and swing it up and forward until it detaches from
the bottom cover.
10. Lift the front edge (1) of the keyboard/top cover until the backlight cable and keyboard cable
are accessible.
11. Release the zero insertion force (ZIF) connector (2) to which the backlight cable is connected, and then
disconnect the backlight cable (3) from the system board.
12. Release the ZIF connector (4) to which the keyboard cable is connected, and then disconnect
the keyboard cable (5) from the system board.
Component replacement procedures 35
13. Remove the keyboard/top cover (6).
Reverse this procedure to install the keyboard/top cover.
36 Chapter 5 Removal and replacement procedures
TouchPad cable
Description Spare part number
For use only on computer models equipped with an Intel Core processor 856061-001
For use only on computer models equipped with an Intel Pentium or Intel Celeron processor 856062-001
Before removing the TouchPad cable, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see Keyboard/top cover on page 32).
Remove the TouchPad cable:
1. Turn the keyboard/top cover upside down with the front toward you.
2. Release the ZIF connector (1) to which the TouchPad cable is connected, and then disconnect
the TouchPad cable (2) from the TouchPad.
3. Remove the TouchPad cable (3).
Reverse this procedure to install the TouchPad cable.
Component replacement procedures 37
TouchPad
Before removing the TouchPad, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see Keyboard/top cover on page 32).
Remove the TouchPad:
1. Turn the keyboard/top cover upside down with the front toward you.
2. Remove the seven Phillips M2.0×2.3 screws (1) that secure the TouchPad to the keyboard/top cover.
3. Remove the TouchPad bracket (2).
4. Remove the TouchPad (3).
Description Spare part number
TouchPad (includes bracket) 858953-001
the computer on, and then shut it down through the operating system.
Reverse this procedure to install the TouchPad.
38 Chapter 5 Removal and replacement procedures
Battery
Description Spare part number
3-cell, 40-Wh, 3.62-Ah, Li-ion 844201-855
2-cell, 35-Wh, 4.56-Ah, Li-ion 844200-855
Before removing the battery, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see Keyboard/top cover on page 32).
Remove the battery:
1. Disconnect the battery cable (1) from the system board.
2. Remove the four Phillips M2.0×4.6 screws (2) that secure the battery to the bottom cover.
3. Detach the connector board cable (3) from the battery. (The connector board cable is attached to
the battery with double-sided adhesive.)
4. Detach the power button board cable (4) from the battery. (The power button board cable is attached to
the battery with double-sided adhesive.)
5. Release the battery (5) by lifting it up until it is clear of its alignment posts.
6. Remove the battery (6) by sliding it forward.
Reverse this procedure to install the battery.
Component replacement procedures 39
Hard drive
NOTE: The hard drive spare part kit does not include the hard drive bracket, cable, or screws. The hard drive
bracket and screws are available using spare part number 856068-001. The hard drive cable is available using
spare part numbers 909096-001 and 856066-001.
Description Spare part number
1-TB, 5400-rpm, SATA, 7.2-mm hard drive 762990-005
500-GB, 5400-rpm, SATA, 7.2-mm hard drive 778186-005
500-GB, 5400-rpm, SATA, 7.0-mm, 8.0-GB NAND hybrid solid-state hard drive 732000-005
Before removing the hard drive, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see Keyboard/top cover on page 32).
5. Disconnect the battery cable from the system board (see Battery on page 39).
the computer on, and then shut it down through the operating system.
Remove the hard drive:
1. Release the ZIF connector (1) to which the hard drive cable is connected, and then disconnect the hard
drive cable from the system board.
2. Remove the four Phillips PM2.0×4.6 screws (2) that secure the hard drive to the bottom cover.
3. Use the hard drive tab (3) to remove the hard drive (4).
40 Chapter 5 Removal and replacement procedures
4. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.1 screws (1) that
secure the bracket to the hard drive, and then remove the hard drive bracket (2).
5. If it is necessary to replace the hard drive cable, detach the cable (3) from the hard drive. (The hard drive
cable is attached to the hard drive with double-sided adhesive.)
6. Slide the cable (4) o of the front end of the hard drive.
Reverse this procedure to reassemble and install the hard drive.
Component replacement procedures 41
Solid-state drive
Description Spare part number
128-MB, M2.2280 solid-state drive (DRAM-less; for use only on computer models equipped with an Intel
Core processor)
827560-011
Before removing the solid-state drive, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see Keyboard/top cover on page 32).
5. Disconnect the battery cable from the system board (see Battery on page 39).
Remove the solid-state drive:
1. Remove the Phillips PM2.0×2.0 screw (1) that secures the solid-state drive to the computer. (The solid-
state drive tilts up.)
2. Remove the solid-state drive (2) by pulling the drive away from the slot at an angle.
Reverse this procedure to install the solid-state drive.
42 Chapter 5 Removal and replacement procedures
Connector board
NOTE: The connector board spare part kit includes an audio jack and a USB port.
NOTE: The connector board spare part kit does not include the connector board cable. The connector board
cable is available using spare part numbers 856059-001 (for use only on computer models equipped with an
Intel Core processor) and 856060-001 (for use only on computer models equipped with an Intel Pentium or
Intel Celeron processor).
Description Spare part number
For use only on computer models equipped with an Intel Core processor 909095-001
For use only on computer models equipped with an Intel Pentium or Intel Celeron processor 856099-001
Before removing the connector board, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see Keyboard/top cover on page 32).
5. Disconnect the battery cable from the system board (see Battery on page 39).
Remove the connector board:
1. Release the ZIF connector (1) to which the connector board cable is connected, and then disconnect
the connector board cable from the system board.
2. Detach the connector board cable (2) from the battery. (The connector board cable is attached to
the battery with double-sided adhesive.)
3. Release the ZIF connector (3) to which the power button board cable is connected, and then disconnect
the power button board cable from the connector board.
4. Remove the two Phillips PM2.0×4.6 screws (4) that secure the connector board to the bottom cover.
Component replacement procedures 43
5. Remove the connector board (5).
Reverse this procedure to install the connector board.
44 Chapter 5 Removal and replacement procedures
Power button board
Description Spare part number
Power button board (includes cable) 856100-001
Before removing the power button board, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see Keyboard/top cover on page 32).
5. Disconnect the battery cable from the system board (see Battery on page 39).
Remove the power button board:
1. Release the ZIF connector (1) to which the power button board cable is connected, and then disconnect
the power button board cable from the connector board.
2. Detach the power button board cable (2) from the battery. (The power button board cable is attached to
the battery with double-sided adhesive.)
3. Remove the Phillips PM2.0×4.6 screw (3) that secures the power button board to the bottom cover.
4. Release the power button board (4) by tilting the front edge up until it rests at an angle.
5. Remove the power button board (5) by sliding it forward.
Reverse this procedure to install the power button board.
Component replacement procedures 45
System board
Description Spare part number
For use only on computer models with model numbers m1-u100 through m1-u199:
Equipped with an Intel Core i3-7100U 2.40-GHz processor (2133-MHz FSB, 3.0-MB L3 cache, dual core,
15-W), a graphics subsystem with UMA memory, a solid-state drive slot, and the Windows 10
Professional operating system
Equipped with an Intel Core i3-7100U 2.40-GHz processor (2133-MHz FSB, 3.0-MB L3 cache, dual core,
15-W), a graphics subsystem with UMA memory, a solid-state drive slot, and a non-Windows
operating system
Equipped with an Intel Core i3-7100U 2.40-GHz processor (2133-MHz FSB, 3.0-MB L3 cache, dual core,
15-W), a graphics subsystem with UMA memory, and the Windows 10 Professional operating system
Equipped with an Intel Core i3-7100U 2.40-GHz processor (2133-MHz FSB, 3.0-MB L3 cache, dual core,
15-W), a graphics subsystem with UMA memory, and a non-Windows operating system
Equipped with an Intel Pentium N4200 1.1-GHz (turbo up to 2.5-GHz) processor (1866-MHz FSB, 2.0-MB
L2 cache, quad core, 6-W), a graphics subsystem with UMA memory, and the Windows 10 Professional
operating system
Equipped with an Intel Pentium N4200 1.1-GHz (turbo up to 2.5-GHz) processor (1866-MHz FSB, 2.0-MB
L2 cache, quad core, 6-W), a graphics subsystem with UMA memory, and a non-Windows
operating system
Equipped with an Intel Celeron N3350 1.1-GHz (turbo up to 2.4-GHz) processor (1866-MHz FSB, 2.0-MB
L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, 2-GB of system memory, 32-GB
eMMC storage, and the Windows 10 Professional operating system
Equipped with an Intel Celeron N3350 1.1-GHz (turbo up to 2.4-GHz) processor (1866-MHz FSB, 2.0-MB
L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, 2-GB of system memory, 32-GB
eMMC storage, and a non-Windows operating system
Equipped with an Intel Celeron N3350 1.1-GHz (turbo up to 2.4-GHz) processor (1866-MHz FSB, 2.0-MB
L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, a graphics subsystem with UMA
memory, and the Windows 10 Professional operating system
903213-601
903213-001
903212-601
903212-001
903209-601
903209-001
903211-601
903211-001
903210-601
Equipped with an Intel Celeron N3350 1.1-GHz (turbo up to 2.4-GHz) processor (1866-MHz FSB, 2.0-MB
L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, and a non-Windows
operating system
For use on all computer models:
Equipped with an Intel Core i3-6100U 2.30-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, dual core,
15-W), a graphics subsystem with UMA memory, a solid-state drive slot, and the Windows 10
Professional operating system
Equipped with an Intel Core i3-6100U 2.30-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, dual core,
15-W), a graphics subsystem with UMA memory, a solid-state drive slot, and a non-Windows
operating system
Equipped with an Intel Core i3-6100U 2.30-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, dual core,
15-W), a graphics subsystem with UMA memory, and the Windows 10 Professional operating system
Equipped with an Intel Core i3-6100U 2.30-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, dual core,
15-W), a graphics subsystem with UMA memory, and a non-Windows operating system
Equipped with an Intel Pentium N3710 1.60-GHz (turbo up to 2.56-GHz) processor (1600-MHz FSB, 2.0MB L2 cache, quad core, 6-W), a graphics subsystem with UMA memory, and the Windows 10
Professional operating system
Equipped with an Intel Pentium N3710 1.60-GHz (turbo up to 2.56-GHz) processor (1600-MHz FSB, 2.0MB L2 cache, quad core, 6-W), and a non-Windows operating system
903210-001
855722-601
855722-001
855721-601
855721-001
855718-601
855718-001
46 Chapter 5 Removal and replacement procedures
Description Spare part number
Equipped with an Intel Celeron N3060 1.60-GHz (turbo up to 2.48-GHz) processor (1600-MHz FSB, 2.0MB L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, 2.0-GB of on-board system
memory, a 32-GB eMMC, and the Windows 10 Professional operating system
Equipped with an Intel Celeron N3060 1.60-GHz (turbo up to 2.48-GHz) processor (1600-MHz FSB, 2.0MB L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, 2.0-GB of on-board system
memory, a 32-GB eMMC, and a non-Windows operating system
Equipped with an Intel Celeron N3060 1.60-GHz (turbo up to 2.48-GHz) processor (1600-MHz FSB, 2.0MB L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, and the Windows 10
Professional operating system
Equipped with an Intel Celeron N3060 1.60-GHz (turbo up to 2.48-GHz) processor (1600-MHz FSB, 2.0MB L2 cache, dual core, 6-W), a graphics subsystem with UMA memory, and a non-Windows
operating system
855720-601
855720-001
855719-601
855719-001
Before removing the system board, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see Keyboard/top cover on page 32).
5. Disconnect the battery cable from the system board (see Battery on page 39).
NOTE: When replacing the system board, be sure that the following components are removed from
the defective system board and installed on the replacement system board:
●
Memory module shield and memory module (see Memory module on page 49)
●
WLAN module (see WLAN module on page 51)
●
Fan/heat sink assembly (see Fan/heat sink assembly on page 53)
Remove the system board:
1. Disconnect the following cables from the system board:
(1) WLAN module antenna cables
NOTE: The WLAN “Main/#1”antenna cable is connected to the WLAN module “Main” terminal.
The WLAN “Aux/#2”antenna cable is connected to the WLAN module “Aux” terminal.
(2) Display panel ZIF connector cable
(3) Connector board ZIF connector cable
(4) Speaker cable
(5) Webcam/microphone module ZIF connector cable
(6) Power connector cable
(7) Hard drive ZIF connector cable
Component replacement procedures 47
NOTE: If the WLAN antenna cables are not connected to the WLAN module terminals, protective
sleeves should be installed on the antenna connectors, as shown in the following illustration.
2. Remove the ve Phillips PM2.0×4.6 screws (1) that secure the system board to the bottom cover.
3. Lift the left side of the system board (2) until the RTC battery cable connector is accessible.
4. Disconnect the RTC battery cable (3) from the system board.
48 Chapter 5 Removal and replacement procedures
5. Remove the system board (4).
Reverse this procedure to install the system board.
Memory module
Description Spare part number
8-GB (2133, 1.2-V, DDR4; for use only on computer models equipped with an Intel Core processor) 820570-005
8-GB (PCL3, 12800, 1600; for use only on computer models equipped with an Intel Pentium or Intel
Celeron processor)
4-GB (2133, 1.2-V, DDR4; for use only on computer models equipped with an Intel Core processor) 820569-005
4-GB (PCL3, 12800, 1600; for use only on computer models equipped with an Intel Pentium or Intel
Celeron processor)
Before removing a memory module, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see Keyboard/top cover on page 32).
5. Disconnect the battery cable from the system board (see Battery on page 39).
6. Remove the system board (see System board on page 46).
693374-005
691740-005
Remove the memory module:
1. Turn the system board upside down with the front toward you.
Component replacement procedures 49
2. Remove the memory module shield that covers the memory module slots.
The memory module shield is available using spare part number 856069-001.
3. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.
(The memory module tilts up.)
4. Remove the memory module (2) by pulling it away from the slot at an angle.
Reverse this procedure to install a memory module.
50 Chapter 5 Removal and replacement procedures
WLAN module
Description Spare part number
Intel 3165NGWG 1 ac 1×1 + Bluetooth 4.0 LE PCIe+USB NGFF 2230 Combo Adapter for use in all countries
and regions
Realtek RTL8723BE 802.11b/g/n 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter for use in all countries and
regions except Brazil
Realtek RTL8723BE 802.11b/g/n 1×1 Wi-Fi + Bluetooth 4.0 Combo Adapter for use only in Brazil 792610-205
806723-005
855106-855
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module
authorized for use in the computer by the governmental agency that regulates wireless devices in your
country or region. If you replace the module and then receive a warning message, remove the module to
restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see Keyboard/top cover on page 32).
5. Disconnect the battery cable from the system board (see Battery on page 39).
6. Remove the system board (see System board on page 46).
Remove the WLAN module:
1. Turn the system board upside down with the front toward you.
2. Remove the Phillips PM2.0×2.0 screw (1) that secures the WLAN module to the computer. (The WLAN
module tilts up (2).)
Component replacement procedures 51
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
Reverse this procedure to install the WLAN module.
52 Chapter 5 Removal and replacement procedures
Fan/heat sink assembly
NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material.
Description Spare part number
For use only on computer models equipped with an Intel Core processor 855996-001
For use only on computer models equipped with an Intel Pentium N4200 or Intel Celeron N3350
processor
For use only on computer models equipped with an Intel Pentium M3710 or Intel Celeron N3060
processor
For use only on computer models equipped with an Intel Celeron N3060 processor and eMMC 855998-001
903214-001
855997-001
Before removing the fan/heat sink assembly, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see Keyboard/top cover on page 32).
5. Disconnect the battery cable from the system board (see Battery on page 39).
6. Remove the system board (see System board on page 46).
Remove the fan/heat sink assembly:
1. Turn the system board upside down with the front toward you.
2. Disconnect the fan cable (1) from the system board.
3. Loosen the four Phillips PM2.0×6.2 captive screws (2) that secure the fan/heat sink assembly to
the system board.
Component replacement procedures 53
4. Remove the fan/heat sink assembly (3).
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly
and the system board each time the fan/heat sink assembly is removed. Thermal paste is used on
the processor (1) and the fan/heat sink assembly section (2) that services it.
Reverse this procedure to install the fan/heat sink assembly.
54 Chapter 5 Removal and replacement procedures
Speakers
Before removing the speakers, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see Keyboard/top cover on page 32).
5. Disconnect the battery cable from the system board (see Battery on page 39).
6. Remove the system board (see System board on page 46).
Remove the speakers:
1. Remove the Phillips PM2.0×4.6 screw (1) that secures the speakers to the bottom cover.
2. Release the display panel cable and the wireless antenna cables from the routing clips (2) built into
Description Spare part number
Speakers (includes cable) 856108-001
the computer on, and then shut it down through the operating system.
the speakers.
3. Release the speakers (3) by tilting the front edge up.
4. Remove the speakers (4) by sliding them forward.
Reverse this procedure to install the speakers.
Component replacement procedures 55
Display assembly
NOTE: The display assembly is spared at the subcomponent level only. For display assembly spare part
information, see the individual removal subsections.
Before removing the display assembly, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see Keyboard/top cover on page 32).
5. Disconnect the battery cable from the system board (see Battery on page 39).
6. Remove the system board (see System board on page 46).
Remove the display assembly:
1. Tilt the display forward to an upright position.
2. Remove the four Phillips PM2.5×4.2 screws that secure the display assembly to the bottom cover.
3. Tilt the top edge of the display (1) back to release the display hinges from the alignment pins upon
which they rest.
4. Slide the bottom edge of the display assembly forward (2) until it releases from the bottom cover.
56 Chapter 5 Removal and replacement procedures
5. Remove the display assembly (3).
6. If it is necessary to replace the display panel assembly:
a. Use a case utility tool (1) or similar plastic, at-edged tool to separate the bottom edge (2) of
the display panel assembly from the display back cover.
CAUTION: Before turning the display panel assembly upside down, make sure the work surface is
clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in
damage to the display panel assembly.
b. Swing the top edge (3) of the display panel assembly up and forward until the display panel
assembly rests upside down in front of the display back cover.
c. Release the adhesive support strip (1) that secures the display panel cable connector to
the display panel.
Component replacement procedures 57
d. Disconnect the display panel cable (2) from the display panel.
e. Release the display panel cable from the retention clips (3) built into the display bezel.
f. Release the adhesive support strip (4) that secures the TouchScreen board cable connector to
the TouchScreen board.
g. Release the ZIF connector (5) to which the TouchScreen board cable is connected, and then
disconnect the TouchScreen board cable (6) from the TouchScreen board.
h. Remove the display panel cable (7).
The display panel cable is available using spare part numbers 856063-001 (for use only on
computer models with model numbers m1-u100 through m1-u199) and 902941-001 (for use only
on computer models with model numbers m1-u000 through m1-u099) and includes
the TouchScreen board cable.
i. Remove the display panel assembly (8).
The 11.6-in, HD, AG (1366×768), WLED, UWVA, TouchScreen display panel assembly is available
using spare part number 856101-001.
7. If it is necessary to replace the webcam/microphone module:
a. Remove the display panel assembly.
b. Detach the webcam/microphone module (1) from the display back cover. (The webcam/
microphone module is secured to the display back cover with double-sided adhesive.)
58 Chapter 5 Removal and replacement procedures
c. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.
d. Remove the webcam/microphone module.
The webcam/microphone module is available using spare part number 833962-005.
8. If it is necessary to replace the G-sensor board:
a. Remove the display panel assembly.
b. Release the shielding tab (1) that covers the G-sensor board.
c. Disconnect the G-sensor board cable (2) from the G-sensor board.
Component replacement procedures 59
d. Detach the G-sensor board (3) from the display back cover. (The G-sensor board is secured to
the display back cover with double-sided adhesive.)
e. Remove the G-sensor board.
The G-sensor board is available using spare part number 856098-001.
9. If it is necessary to replace the display hinges:
a. Remove the display panel assembly.
b. Remove the six Phillips PM2.5×3.0 broad head screws (1) that secure the display hinges to
the display back cover.
c. Release the display hinges (2) by swinging them outward.
60 Chapter 5 Removal and replacement procedures
d. Remove the display hinges (3).
The display hinges are available using spare part number 856070-001 and include the display
hinge covers.
10. If it is necessary to replace the wireless antenna:
a. Remove the display panel assembly.
b. Remove the display hinges.
c. Detach the wireless antenna transceivers (1) from the display back cover. (The wireless antenna
transceivers are secured to the display back cover with double-sided adhesive.)
d. Release the shielding tabs (2) that secure the wireless antenna cables.
e. Detach the retention tape (3) that secures the wireless antenna cables.
f. Release the wireless antenna cables from the routing clips (4) and channel built into the display
back cover.
Component replacement procedures 61
g. Remove the wireless antenna cables and transceivers (5).
The wireless antenna cables and transceivers are available using spare part number 856050-001.
11. If it is necessary to replace the webcam/microphone module cable:
a. Remove the display panel assembly.
b. Remove the display hinges.
c. Remove the wireless antenna cables and transceivers.
d. Disconnect the webcam/microphone module cable from the webcam/microphone module.
e. Detach the retention tape (2) that secures the webcam/microphone module cable.
f. Release the shielding tabs (3) that secure the webcam/microphone module cable.
g. Release the webcam/microphone module cable from the routing clips (4) and channel built into
the display back cover.
62 Chapter 5 Removal and replacement procedures
h. Remove the webcam/microphone module cable (5).
The webcam/microphone module cable is available using spare part numbers 856064-001 (for use
only on computer models equipped with an Intel Core processor) and 856065-001 (for use only on
computer models equipped with an Intel Pentium or Intel Celeron processor) and includes the Gsensor board cable.
Reverse this procedure to reassemble and install the display assembly.
Component replacement procedures 63
Power connector cable
Description Spare part number
Power connector cable 855995-001
Before removing the power connector cable, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see Keyboard/top cover on page 32).
5. Disconnect the battery cable from the system board (see Battery on page 39).
6. Remove the system board (see System board on page 46).
Remove the power connector cable:
1. Detach the clips (1) on the power connector cable bracket from the tabs built into the bottom cover.
2. Remove the power connector cable bracket (2).
3. Remove the power connector cable (3) by sliding it forward, and then lifting it up.
Reverse this procedure to install the power connector cable.
64 Chapter 5 Removal and replacement procedures
6 Using Setup Utility (BIOS)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output
devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS)
includes settings for the types of devices installed, the startup sequence of the computer, and the amount of
system and extended memory.
NOTE: To start Setup Utility on convertible computers, your computer must be in notebook mode and you
must use the keyboard attached to your notebook.
Starting Setup Utility (BIOS)
CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer
from operating properly.
▲
Turn on or restart the computer, quickly press esc, and then press f10.
Updating Setup Utility (BIOS)
Updated versions of Setup Utility (BIOS) may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed les called SoftPaqs.
Some download packages contain a le named Readme.txt, which contains information regarding installing
and troubleshooting the le.
Determining the BIOS version
To decide whether you need to update Setup Utility (BIOS), rst determine the BIOS version on your computer.
To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options.
●
HP Support Assistant
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
– or –
Click the question mark icon in the taskbar.
2. Select My PC, and then select Specications.
●
Setup Utility (BIOS)
1. Start Setup Utility (BIOS) (see Starting Setup Utility (BIOS) on page 65).
2. Select Main, select System Information, and then make note of the BIOS version.
3. Select Exit, select No, and then follow the on-screen instructions.
To check for later BIOS versions, see Downloading a BIOS update on page 66.
Starting Setup Utility (BIOS) 65
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and
install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do
not download or install a BIOS update while the computer is running on battery power, docked in an optional
docking device, or connected to an optional power source. During the download and installation, follow these
instructions:
●
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
●
Do not shut down the computer or initiate Sleep.
●
Do not insert, remove, connect, or disconnect any device, cable, or cord.
NOTE: If your computer is connected to a network, consult the network administrator before installing any
software updates, especially system BIOS updates.
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
– or –
Click the question mark icon in the taskbar.
2. Click Updates, and then click Check for updates and messages.
3. Follow the on-screen instructions.
4. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your
computer. If the update is more recent than your BIOS version, make a note of the date, name, or
other identier. You may need this information to locate the update later, after it has been
downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is downloaded.
You will need to access this path when you are ready to install the update.
BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is
complete. If no instructions appear, follow these steps:
1. Type file in the taskbar search box, and then select File Explorer.
2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder that contains the update.
4. Double-click the le that has an .exe extension (for example, lename.exe).
The BIOS installation begins.
5. Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded le
from your hard drive.
66 Chapter 6 Using Setup Utility (BIOS)
7 Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnostic
tests to determine whether the computer hardware is functioning properly. The tool runs outside the
operating system so that it can isolate hardware failures from issues that are caused by the operating system
or other software components.
When HP PC Hardware Diagnostics (UEFI) detects a failure that requires hardware replacement, a 24-digit
Failure ID code is generated. This ID code can then be provided to support to help determine how to correct
the problem.
NOTE: To start diagnostics on a convertible computer, your computer must be in notebook mode and you
must use the keyboard attached.
To start HP PC Hardware Diagnostics (UEFI), follow these steps:
1. Turn on or restart the computer, and quickly press esc.
2. Press f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading
HP PC Hardware Diagnostics (UEFI) to a USB device on page 67.
b. Hard drive
c. BIOS
3. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the
on-screen instructions.
NOTE: If you need to stop a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you
must use a Windows computer to download and create the HP UEFI support environment because only .exe
les are oered.
There are two options to download HP PC Hardware Diagnostics to a USB device.
Download the latest UEFI version
1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.
2. In the HP PC Hardware Diagnostics section, click the Download link, and then select Run.
Download any version of UEFI for a specic product
1. Go to http://www.hp.com/support, and then select your country. The HP Support page is displayed.
2. Click Drivers & Downloads.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 67
3. Use the categories listed to nd your product.
– or –
Click Find Now to let HP automatically detect your product.
4. Select your computer, and then select your operating system.
5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version
you want.
68 Chapter 7 Using HP PC Hardware Diagnostics (UEFI)
8 Specications
Dimensions
Metric U.S.
computer dimensions
Width 30.6 cm 12.01 in
Depth 20.8 cm 8.19 in
Height 1.93 cm 0.76 in
Weight with hard drive installed 1.4 kg 3.11 lbs
Weight with solid-state drive installed 1.3 kg 2.93 lbs
Operating environment
Factor Metric U.S.
Temperature
Operating 5°C to 35°C 41°F to 95°F
Nonoperating ‑20°C to 60°C ‑4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90%
Nonoperating 5% to 95%
Maximum altitude (unpressurized)
Operating ‑15 m to 3,048 m ‑50 ft to 10,000 ft
Nonoperating ‑15 m to 12,192 m ‑50 ft to 40,000 ft
Dimensions 69
Input power
the power information in this section may be helpful if you plan to travel internationally with the computer.
the computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power
source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC
power source, it should be powered only with an AC adapter or a DC power source that is supplied and
approved by HP for use with this computer.
the computer can operate on DC power within the following specications. Operating voltage and current
varies by platform. The voltage and current for your computer is located on the regulatory label.
Input power Rating
Operatng voltage and current 19.5 dc @ 2.31 A – 45 W
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding
240 V rms.
19.5 dc @ 3.33 A – 65 W
19.5 dc @ 4.62 A – 90 W
19.5 dc @ 6.15 A – 120 W
19.5 dc @ 7.69 A – 150 W
70 Chapter 8 Specications
9 Backing up, restoring, and recovering
This chapter provides information about the following processes. The information in the chapter is standard
procedure for most products.
●
Creating recovery media and backups
●
Restoring and recovering your system
For additional information, refer to the HP support assistant app.
▲
Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
IMPORTANT: If you will be performing recovery procedures on a tablet, the tablet battery must be at least
70% charged before you start the recovery process.
IMPORTANT: For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before
beginning any recovery process.
Creating recovery media and backups
The following methods of creating recovery media and backups are available on select products only. Choose
the available method according to your computer model.
●
Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This
step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall
the original operating system in cases where the hard drive is corrupted or has been replaced. For
information on creating recovery media, see Creating HP Recovery media (select products only)
on page 71. For information on the recovery options that are available using the recovery media, see
Using Windows tools on page 72.
●
Use Windows tools to create system restore points and create backups of personal information.
For more information, see Recovering using HP Recovery Manager on page 73.
NOTE: If storage is 32 GB or less, Microsoft System Restore is disabled by default.
Creating HP Recovery media (select products only)
If possible, check for the presence of the Recovery partition and the Windows partition. From the Start menu,
select File Explorer, and then select This PC.
●
If your computer does not list the Windows partition and the Recovery partition, you can obtain recovery
media for your system from support. See the Worldwide Telephone Numbers booklet included with the
computer. You can also nd contact information on the HP website. Go to http://www.hp.com/support,
select your country or region, and follow the on-screen instructions.
Creating recovery media and backups 71
You can use Windows tools to create system restore points and create backups of personal information,
see Using Windows tools on page 72.
●
If your computer does list the Recovery partition and the Windows partition, you can use HP Recovery
Manager to create recovery media after you successfully set up the computer. HP Recovery media can be
used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the
original operating system and software programs that were installed at the factory and then congures
the settings for the programs. HP Recovery media can also be used to customize the system or restore
the factory image if you replace the hard drive.
◦
Only one set of recovery media can be created. Handle these recovery tools carefully, and keep
them in a safe place.
◦
HP Recovery Manager examines the computer and determines the required storage capacity for
the media that will be required.
◦
To create recovery discs, your computer must have an optical drive with DVD writer capability, and
you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use
rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray)
discs; they are not compatible with HP Recovery Manager software. Or, instead, you can use a highquality blank USB ash drive.
◦
If your computer does not include an integrated optical drive with DVD writer capability, but you
would like to create DVD recovery media, you can use an external optical drive (purchased
separately) to create recovery discs. If you use an external optical drive, it must be connected
directly to a USB port on the computer; the drive cannot be connected to a USB port on an external
device, such as a USB hub. If you cannot create DVD media yourself, you can obtain recovery discs
for your computer from HP. See the Worldwide Telephone Numbers booklet included with the
computer. You can also nd contact information on the HP website. Go to http://www.hp.com/
support, select your country or region, and follow the on-screen instructions.
◦
Be sure that the computer is connected to AC power before you begin creating the recovery media.
◦
The creation process can take an hour or more. Do not interrupt the creation process.
◦
If necessary, you can exit the program before you have nished creating all of the recovery DVDs.
HP Recovery Manager will nish burning the current DVD. The next time you start HP Recovery
Manager, you will be prompted to continue.
To create HP Recovery media:
IMPORTANT: For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before
beginning these steps.
1. Type recovery in the taskbar search box, and then select HP Recovery Manager.
2. Select Create recovery media, and then follow the on-screen instructions.
If you ever need to recover the system, see Recovering using HP Recovery Manager on page 73.
Using Windows tools
You can create recovery media, system restore points, and backups of personal information using Windows
tools.
NOTE: If storage is 32 GB or less, Microsoft System Restore is disabled by default.
For more information and steps, see the Get started app.
▲
Select the Start button, and then select the Get started app.
72 Chapter 9 Backing up, restoring, and recovering
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your situation
and level of expertise:
IMPORTANT: Not all methods are available on all products.
●
Windows oers several options for restoring from backup, refreshing the computer, and resetting the
computer to its original state. For more information see the Get started app.
▲
Select the Start button, and then select the Get started app.
●
If you need to correct a problem with a preinstalled application or driver, use the Reinstall drivers and/or
applications option (select products only) of HP Recovery Manager to reinstall the individual application
or driver.
▲
Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers
and/or applications
●
If you want to recover the Windows partition to original factory content, you can choose the System
Recovery option from the HP Recovery partition (select products only) or use the HP Recovery media.
For more information, see Recovering using HP Recovery Manager on page 73. If you have not already
created recovery media, see Creating HP Recovery media (select products only) on page 71.
●
On select products, if you want to recover the computer's original factory partition and content, or if you
have replaced the hard drive, you can use the Factory Reset option of HP Recovery media. For more
information, see Recovering using HP Recovery Manager on page 73.
, and then follow the on-screen instructions.
●
On select products, if you want to remove the recovery partition to reclaim hard drive space, HP
Recovery Manager oers the Remove Recovery Partition option.
For more information, see Removing the HP Recovery partition (select products only) on page 76.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state by using the
HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery
partition (select products only). If you have not already created recovery media, see Creating HP Recovery
media (select products only) on page 71.
What you need to know before you get started
●
HP Recovery Manager recovers only software that was installed at the factory. For software not provided
with this computer, you must either download the software from the manufacturer's website or reinstall
the software from the media provided by the manufacturer.
IMPORTANT: Recovery through HP Recovery Manager should be used as a nal attempt to correct
computer issues.
●
HP Recovery media must be used if the computer hard drive fails. If you have not already created
recovery media, see Creating HP Recovery media (select products only) on page 71.
●
To use the Factory Reset option (select products only), you must use HP Recovery media. If you have not
already created recovery media, see Creating HP Recovery media (select products only) on page 71.
●
If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not
work, you can obtain recovery media for your system from support. See the Worldwide Telephone
Numbers booklet included with the computer. You can also nd contact information from the HP
Restore and recovery 73
website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen
instructions.
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before
beginning recovery, back up any personal data you want to retain.
Using HP Recovery media, you can choose from one of the following recovery options:
NOTE: Only the options available for your computer display when you start the recovery process.
●
System Recovery—Reinstalls the original operating system, and then congures the settings for the
programs that were installed at the factory.
●
Factory Reset—Restores the computer to its original factory state by deleting all information from the
hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that
was installed at the factory.
The HP Recovery partition (select products only) allows System Recovery only.
Using the HP Recovery partition (select products only)
The HP Recovery partition allows you to perform a system recovery without the need for recovery discs or a
recovery USB ash drive. This type of recovery can be used only if the hard drive is still working.
To start HP Recovery Manager from the HP Recovery partition:
IMPORTANT: For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before
beginning these steps (select products only).
1. Type recovery in the taskbar search box, select Recovery Manager, and then select HP Recovery
Environment
- or-
For computers or tablets with keyboards attached, press f11 while the computer boots, or press and
hold f11 as you press the power button.
For tablets without keyboards:
Turn on or restart the tablet, and then quickly hold down the volume down button; then select f11.
- or -
Turn on or restart the tablet, and then quickly hold down the Windows button; then select f11.
2. Select Troubleshoot from the boot options menu.
3. Select Recovery Manager, and then follow the on-screen instructions.
.
Using HP Recovery media to recover
You can use HP Recovery media to recover the original system. This method can be used if your system does
not have an HP Recovery partition or if the hard drive is not working properly.
1. If possible, back up all personal les.
2. Insert the HP Recovery media, and then restart the computer.
NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer
boot order. See Changing the computer boot order on page 75.
3. Follow the on-screen instructions.
74 Chapter 9 Backing up, restoring, and recovering
Changing the computer boot order
If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is
the order of devices listed in BIOS where the computer looks for startup information. You can change the
selection to an optical drive or a USB ash drive.
To change the boot order:
IMPORTANT: For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before
beginning these steps.
1. Insert the HP Recovery media.
2. Access BIOS:
For computers or tablets with keyboards attached:
▲
Turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot options.
For tablets without keyboards:
▲
Turn on or restart the tablet, and then quickly hold down the volume down button; then select f9.
- or -
Turn on or restart the tablet, and then quickly hold down the Windows button; then select f9.
3. Select the optical drive or USB ash drive from which you want to boot.
4. Follow the on-screen instructions.
Restore and recovery 75
Removing the HP Recovery partition (select products only)
HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space.
IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery
or create HP recovery media from the HP Recovery partition. So before you remove the Recovery partition,
create HP Recovery media; see Creating HP Recovery media (select products only) on page 71.
NOTE: The Remove Recovery Partition option is only available on products that support this function.
Follow these steps to remove the HP Recovery partition:
1. Type recovery in the taskbar search box, and then select HP Recovery Manager.
2. Select Remove Recovery Partition, and then follow the on-screen instructions.
76 Chapter 9 Backing up, restoring, and recovering
10 Power cord set requirements
the wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120
volts AC, or from 220 to 240 volts AC.
the 3-conductor power cord set included with the computer meets the requirements for use in the country or
region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region
where the computer is used.
Requirements for all countries
the following requirements are applicable to all countries and regions:
●
the length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in
the country or region where the power cord set will be used.
●
the power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of
125 or 250 V AC, as required by the power system of each country or region.
●
the appliance coupler must meet the mechanical conguration of an EN 60 320/IEC 320 Standard Sheet
C13 connector for mating with the appliance inlet on the back of the computer. Requirements for all
countries 113
Requirements for specic countries and regions
Country/region Accredited agency Applicable note number
Australia EANSW 1
Austria OVE 1
Belgium CEBC 1
Canada CSA 2
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
Germany VDE 1
Italy IMQ 1
Japan METI 3
the Netherlands KEMA 1
Norway NEMKO 1
the People's Republic of China COC 5
Requirements for all countries 77
Country/region Accredited agency Applicable note number
South Korea EK 4
Sweden CEMKO 1
Switzerland SEV 1
Taiwan BSMI 4
the United Kingdom BSI 1
the United States UL 2
1. the exible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set ttings (appliance coupler
and wall plug) must bear the certication mark of the agency responsible for evaluation in the country or region where it will be
used.
2. the exible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type
with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) conguration.
3. the appliance coupler, exible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese
Dentori Law. The exible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a twopole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) conguration.
4. the exible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set ttings (appliance coupler and wall
plug) must bear the certication mark of the agency responsible for evaluation in the country or region where it will be used.
5. the exible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set ttings (appliance coupler and wall
plug) must bear the certication mark of the agency responsible for evaluation in the country or region where it will be used.
78 Chapter 10 Power cord set requirements
11 Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of
the battery in general household waste. Follow the local laws and regulations in your area for battery
disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable
batteries. For more information about recycling programs, see the HP Web site at
http://www.hp.com/recycle.
79
Index
A
AC adapter light 14
AC adapter, spare part numbers 26
action keys 8
antenna 7
removal 61
spare part number 24, 62
audio, product description 3
audio-in jack 12, 13
audio-out jack 12, 13
B
backups 71
battery
removal 39
spare part numbers 20, 39
battery light 14
BIOS
determining version 65
downloading an update 66
starting the Setup Utility 65
updating 65
boot order
changing 75
bottom components 15
bottom cover, spare part numbers
23
buttons
power 12
TouchPad 11
volume 13
C
cables, service considerations 28
caps lock light 9
chipset, product description 1
components
bottom 15
display 7
keys 8
left side 12
lights 9
right side 14
speakers 10
TouchPad 11
computer
dimensions 69
major components 17
specications 69
connector board
removal 43
spare part numbers 20, 43
connector board cable, spare part
number 20
connector board cable, spare part
numbers
connectors, service considerations
28
D
display assembly, removal 56
display back cover, spare part
numbers 25
display components 7, 24
display panel
product description 2
display panel assembly
removal 57
spare part number 24, 58
display panel cable
removal 58
spare part number 58
spare part numbers 24
drive light 13
drives
precautions 28
preventing damage 28
DVD-RW Drive, spare part number
26
E
electrostatic discharge 29
equipment guidelines 31
esc key 8
F
fan/heat sink assembly
removal 53
spare part numbers 22, 53
43
feet
removal 34
spare part numbers 34
fn key 8
G
G-sensor board
removal 59
spare part number 24, 60
G-sensor board cable
removal 62
spare part number 24, 63
graphics, product description 1, 2
grounding guidelines 29
guidelines
equipment 31
grounding 29
packaging 30
transporting 30
workstation 30
H
hard drive
product description 2, 3
removal 40
spare part numbers 20, 40
hard drive bracket
removal 41
spare part number 20, 40
hard drive cable
removal 41
spare part numbers 20, 40
HDMI port 14
HDMI-to-VGA adapter, spare part
number 26
headphone jack 12, 13
hinge
removal 60
spare part number 24, 61
HP PC Hardware Diagnostics (UEFI)
using 67
HP Recovery Manager
correcting boot problems 75
starting 74
80 Index
HP Recovery media
creating 71
recovery 74
HP Recovery partition
recovery 74
removing 76
I
input power 70
J
jacks
audio-in 12, 13
audio-out 12, 13
headphone 12, 13
microphone 12, 13
K
key components 8
keyboard
product description 4
keyboard/top cover
removal 32
spare part numbers 17, 32
keys
action 8
esc 8
fn 8
Windows 8
L
left-side components 12
light components 9
lights
AC adapter 14
battery 14
caps lock 9
drive 13
mute 9
power 12
webcam 7
locating information
hardware 6
software 6
M
memory card 14
memory card reader 14
memory module
product description 2
removal 49
spare part numbers 22, 49
memory module shield
removal 50
spare part number 22, 50
microphone
location 7
product description 3
microphone jack 12, 13
minimized image recovery 74
minimized image, creating 73
model name 1
mute light 9
O
operating environment 69
operating system, product
description 4, 5
optical drive
product description 3
optical drive, spare part number 26
original system recovery 73
P
packaging guidelines 30
plastic parts, service
considerations 27
pointing device, product
description 4
ports
HDMI 14
product description 4
USB 2.0 12
USB 3.0 charging 14
power button 12
power button board
removal 45
spare part number 22, 45
power connector 14
power connector cable
removal 64
spare part number 22, 23, 64
power cord
set requirements 77
spare part numbers 26
power light 12
power requirements, product
description 4
processor
product description 1
product description
audio 3
chipset 1
display panel 2
external media cards 4
graphics 1, 2
hard drive 2, 3
keyboard 4
memory module 2
microphone 3
operating system 4, 5
optical drive 3
pointing device 4
ports 4
power requirements 4
processors 1
product name 1
security 4
sensors 3
serviceability 5
video 3
wireless 3, 4
product name 1
R
recover
options 73
recovery
discs 72, 74
HP Recovery Manager 73
media 74
starting 74
supported discs 72
system 73
USB ash drive 74
using HP Recovery media 72
recovery media
creating 71
creating using HP Recovery
Manager 72
recovery partition
removing 76
removal/replacement procedures
32
right-side components 14
RJ45-to-USB adapter dongle, spare
part number 26
Rubber Kit, spare part numbers 23,
34
Index 81
Rubber Support Kit, spare part
number 26
S
Screw Kit, spare part number 26
security cable slot 12
security, product description 4
sensors, product description 3
service considerations
cables 28
connectors 28
plastic parts 27
serviceability, product description 5
slots
memory card reader 14
security cable 12
solid-state drive
removal 42
spare part number 20, 42
solid-state drive bracket, spare part
number 20
speaker components 10
speakers
location 10
removal 55
spare part number 23, 55
specications 69
supported discs, recovery 72
system board
removal 46
spare part numbers 20, 46
system recovery 73
system restore point
creating 72
system restore point, creating 71
USB 3.0 charging port 14
USB-to-Gigabit RJ45 adapter, spare
part number 26
V
vents 15
video, product description 3
volume buttons 13
W
webcam 7
webcam light 7
webcam/microphone module
removal 58
spare part number 24, 59
webcam/microphone module cable
removal 62
spare part numbers 24, 63
Windows
system restore point 71, 72
Windows key 8
Windows tools
using 72
wireless antenna 7
removal 61
spare part number 24, 62
wireless, product description 3, 4
WLAN antenna 7
removal 61
spare part number 24, 62
WLAN module
removal 51
spare part numbers 22, 51
workstation guidelines 30
T
tools required 27
TouchPad
buttons 11
removal 38
spare part number 20, 38
TouchPad cable
removal 37
spare part numbers 20, 37
TouchPad components 11
TouchPad zone 11
transporting guidelines 30
U
USB 2.0 port 12
82 Index
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