Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Core, and Pentium are U.S. registered
trademarks of Intel Corporation. Microsoft and
Windows are either registered trademarks or
trademarks of Microsoft Corporation in the
United States and/or other countries. SD Logo
is a trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: August 2017
First Edition: April 2017
Document Part Number: 926167-002
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 10. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take full
advantage of Windows 10 functionality. See for
http://www.microsoft.com details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs
or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
Left side ................................................................................................................................................................. 6
Right side ............................................................................................................................................................... 7
Computer major components .............................................................................................................................. 10
Miscellaneous parts ............................................................................................................................................. 18
4 Removal and replacement preliminary requirements ..................................................................................... 19
Service considerations ......................................................................................................................................... 19
Plastic parts ....................................................................................................................................... 19
Cables and connectors ...................................................................................................................... 19
Hard drive .......................................................................................................................................... 31
Audio jack board cable ...................................................................................................................... 33
Audio jack board ................................................................................................................................ 34
v
Power button board cable ................................................................................................................. 35
Power button board .......................................................................................................................... 36
6 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 58
Using Computer Setup ......................................................................................................................................... 58
Using HP Sure Start (select products only) ......................................................................................................... 62
7 HP PC Hardware Diagnostics (UEFI) ............................................................................................................... 63
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 64
9 Power cord set requirements ........................................................................................................................ 66
Requirements for all countries ............................................................................................................................ 66
Requirements for specic countries and regions ................................................................................................ 66
Index ............................................................................................................................................................. 69
vi
1Product description
CategoryDescription
Product NameHP Pavilion x360 15 Convertible PC (model number 15-br1xx)
HP Pavilion x360 15 Convertible PC (model number 15-br0xx)
ProcessorsFor use only on computer models with model number 15-br1xx:
●
Intel® Core™ i7-8550U 1.80-GHz (SC turbo up to 4.00-GHz) quad core processor (8.0-GB L3 cache, 2400MHz FSB, 15-W)
For use on all computer models:
●
Intel Core i7-7500U 2.70-GHz (SC turbo up to 3.56-GHz) dual core processor (4.0-GB L3 cache, 2133MHz FSB, 15-W)
●
Intel Core i5-7200U 2.56-GHz (SC turbo up to 3.10-GHz) dual core processor (3.0-GB L3 cache, 2133MHz FSB, 15-W)
AMD Radeon® 530 R17M-M1-70 (Meso Pro) with up to 4096-MB of discrete video memory (512-MB×16
DDR3×4 pieces; available only on computer models equipped with an Intel Core i7-7500U processor)
AMD Radeon 530 R17M-M1-70 (Meso Pro) with up to 2048-MB of discrete video memory (256-MB×16
DDR3×4 pieces; available only on computer models equipped with an Intel Core i5-7200U processor or an
Intel Core i3-7100U processor)
Internal graphics:
Intel HD Graphics 620 (available only on computer models equipped with an Intel Core i5 processor or an Intel
Core i3 processor)
Intel HD Graphics (available only on computer models equipped with an Intel Pentium 4415U processor)
Support for HD decode, DX12, and high-denition multimedia interface (HDMI)
Panel15.6-in, full high-denition (FHD), white light-emitting (WLED), BrightView (1920×1080), slim/at (3.2-mm),
DDR4-2133 dual channel support (DDR4-2400 downgrade to DDR4-2133)
Supports the following congurations:
●
16384 MB (8192 MB × 2)
●
8192 MB (8192 MB × 1)
●
6144 MB (4096 MB + 2048 MB)
1
CategoryDescription
Memory (continued)
StorageSingle hard drive congurations:
●
4096 MB (4096 MB × 1)
1-TB, 5400-rpm, 7.2-mm hard drive
500-GB, 5400-rpm, 7.0-mm hard drive
Solid-state hard drive congurations:
1-TB, 5400-rpm, 7.2-mm solid-state hard drive with 8-GB NAND
500-GB, 5400-rpm, 7.0-mm solid-state hard drive with 8-GB NAND
Solid-state drive:
Support for M.2 SATA solid-state drive (support for storage function, port 1; not available on computer
models equipped with an Intel Pentium processor)
Support for Serial Advanced Technology Attachment (SATA)
Support for hard drive and solid-state drive
For use only on computer models with model number 15-cc7xx:
HP Wide Vision FHD infrared camera with indicator light and 2 infrared lights, USB 2.0, FHD hybrid BSI sensor,
f2.2, WDR, 88° wide eld of vision, 1080p by 30 frames per second (available only on computer models
equipped with an FHD display assembly, an Intel I7 processor and a graphics subsystem with discrete video
memory and computer models equipped with an FHD display assembly and an Intel Pentium processor)
HP Wide Vision HD camera with indicator light, USB 2.0, HD BSI sensor, f2.0, WDR, 88° wide eld of vision,
720p by 30 frames per second
Support for B&O Play
Support for B&O Play Audio Control
Support for dual-array digital microphones with appropriate beam-forming, echo-cancellation, noisesuppression software
Support for dual speakers
Support for HP Audio Boost
CategoryDescription
Audio and video
(continued)
Sensors
WirelessWLAN:
External media cardsMicro-Secure Digital (SD®) media reader slot
Integrated wireless local area network (WLAN) options by way of wireless module
Two M.2/PCIe WLAN antennas built into display assembly
Integrated wireless personal area network (PAN) supported by Bluetooth® 4.2 combo card
Support for the Intel Dual Band Wireless-AC 7265 802.11 AC 2×2 WiFi + Bluetooth 4.2 Combo Adapter (nonvPro) and Intel Dual Band Wireless-AC 3168 802.11AC 1×1 WiFi + Bluetooth 4.2 Combo Adapter (nonvPro) formats
●
AC Smart Pin adapter plug
●
Audio-out (headphone)/audio-in (microphone) combo jack
●
HDMI v1.4 supporting up to 1920×1080 @ 60Hz
●
USB 3.x ports (2)
●
USB Type-C port
Keyboard/pointing
devices
Power requirementsSupport for a 3-cell, 48-WHr, 4.2-AHr, Li-ion battery
SecuritySecurity cable lock slot
Operating systemPreinstalled: Windows 10 and Windows 10 Professional
Full-sized, three-coat, backlt, island-style keyboard with numeric keypad
TouchPad requirements:
●
ClickPad with image sensor
●
MultiTouch gestures enabled
●
Support for Modern TrackPad gestures
●
Taps enabled as default
Support for the following AC adapters:
●
90-W AC adapter (PFC, S-3P, 4.5-mm)
●
65-W HP Smart AC adapter (non-PFC, EM, RC, 4.5-mm)
●
65-W AC adapter (non-PFC, S-3P, 4.5-mm)
●
45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm, non-slim)
Support for a 1.00-m power cord with a C5 connector in 12 countries/regions.
Support for Trusted Platform Module (fTPM) 2.0 (rmware-based)
For developed market (ML): Windows 10 Home ML and Windows 10 Home Plus ML
For emerging market (EM/SL): Windows 10 Home EM/SL and Windows 10 Home Plus EM/SL
ServiceabilityEnd user replaceable part: AC adapter
3
2External component identication
Display
ItemComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals to communicate with WLANs.
NOTE: The position of the WLAN antennas may dier, depending
on model.
(2)Internal microphoneRecords sound.
(3)WebcamRecords video, captures still photographs, and allows video
conferences and online chat by means of streaming video.
(4)Webcam lightOn: The webcam is in use.
(5)Internal display switchTurns o the display or initiates Sleep if the display is closed while
the power is on.
NOTE: The display switch is not visible from the outside of
the computer.
*The antennas, IR emitters (select models only), and sensors are not visible from the outside of the computer. For optimal
transmission, keep the areas immediately around the antennas, IR emitters, and sensors free from obstructions. For wireless
regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
4Chapter 2 External component identication
Speakers
ItemComponentDescription
(1)SpeakersProduce sound.
TouchPad
ItemComponentDescription
(1)TouchPad zoneMoves the on-screen pointer and selects or activates items on
the screen.
(2)Left control zoneTextured area that allows you to perform additional gestures.
(3)Right control zoneTextured area that allows you to perform additional gestures.
Speakers5
Left side
ItemComponentDescription
(1)Security cable slotAttaches an optional security cable to the computer.
(2)Power connectorConnects an AC adapter.
NOTE: The security cable is designed to act as a deterrent, but it
may not prevent the computer from being mishandled or stolen.
(3)AC adapter light
(4)Memory card readerReads optional memory cards that store, manage, share, or access
●
White: The AC adapter is connected and the battery is
charged.
●
Amber: The AC adapter is connected and the battery is
charging.
●
O: The computer is using battery power.
information.
To insert a card:
▲
Hold the card label-side up, with connectors facing the slot,
insert the card into the slot, and then push in on the card
until it is rmly seated.
To remove a card:
▲
Press in on the card it until it pops out.
6Chapter 2 External component identication
Right side
ItemComponentDescription
(1)Power light
(2)Audio-out (headphone)/Audio-in (microphone)
jack
(3)USB 2.0 portConnect optional USB devices, such as a keyboard, mouse,
(4)USB 3.0 charging (powered) portConnects an optional USB device, such as a keyboard, mouse,
(5)HDMI portConnects an optional video or audio device, such as a high-
●
White: Computer is on.
●
Blinking white: Computer is in Sleep mode.
●
O: The computer is o.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support optional
microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a headset.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has 4-conductor connector
that supports both audio-out (headphone) and audio-in
(microphone).
external drive, printer, scanner or USB hub.
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a powered
port.
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
Right side7
Bottom
ItemComponentDescription
(1)Speakers (2)Produce sound.
8Chapter 2 External component identication
3Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Labels
The labels axed to the computer provide information that may be needed when troubleshooting system
problems or travelling internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a
tablet kickstand.
●
Service label—Provides important information to identify your computer. When contacting support, you
may be asked for the serial number, the product number, or the model number. Locate this information
before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1)HP product name (select products only)
(2)Model number
(3)Product number
(4)Serial number
(5)Warranty period
Labels9
Component
(1)HP product name (select products only)
(2)Product number
(3)Serial number
(4)Warranty period
Computer major components
10Chapter 3 Illustrated parts catalog
ItemComponentSpare part number
(1)Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part
information, see Display assembly subcomponents on page 16.
(2)Keyboard/top cover
In ash silver nish with backlight for use only on computer models equipped with a graphics subsystem with
discrete memory (includes backlight cable and keyboard cable):
For use in Canada924525-DB1
For use in the United States924525-001
In ash silver nish with backlight for use only on computer models equipped with a graphics subsystem with UMA memory
(includes backlight cable and keyboard cable):
For use in Canada924524-DB1
For use in the United States924524-001
Keyboard/top cover
In ash silver nish for use only on computer models equipped with a graphics subsystem with discrete memory
(includes keyboard cable):
For use in Belgium924523-A41
For use in Bulgaria924523-261
For use in Canada924523-DB1
For use in the Czech Republic and Slovakia924523-FL1
For use in Denmark, Finland, and Norway924523-DH1
For use in France924523-051
For use in Germany924523-041
For use in Greece924523-151
For use in Hungary924523-211
For use in India924523-002
For use in Israel924523-BB1
For use in Italy924523-061
For use in Latin America924523-161
For use in the Netherlands924523-B31
For use in Portugal924523-131
For use in Romania924523-271
For use in Russia924523-251
For use in Saudi Arabia924523-171
For use in Slovenia924523-BA1
For use in Spain924523-071
For use in Switzerland924523-BG1
For use in Turkey924523-141
Computer major components11
ItemComponentSpare part number
For use in the United Kingdom924523-031
For use in the United States924523-001
Keyboard/top cover
In ash silver nish for use only on computer models equipped with a graphics subsystem with UMA memory
(includes keyboard cable):
For use in Belgium924522-A41
For use in Bulgaria924522-261
For use in Canada924522-DB1
For use in the Czech Republic and Slovakia924522-FL1
(10)Power button board (does not include power button board cable)924526-001
(11)Speakers (include cables and 4 rubber isolators)924538-001
(12)System board (includes processor and replacement thermal material):
For use only on computer models with model number 15-br1xx:
Equipped with an Intel Core i7-8550U 1.80-GHz (SC turbo up to 4.00-GHz) quad core
processor (8.0-GB L3 cache, 2400-MHz FSB, 15-W), an AMD Radeon 530 R17M-M1-70 (Meso
Pro) with up to 4096-MB of discrete video memory (512-MB×16 DDR3×4 pieces), and
the Windows 10 operating system
Equipped with an Intel Core i7-8550U 1.80-GHz (SC turbo up to 4.00-GHz) quad core
processor (8.0-GB L3 cache, 2400-MHz FSB, 15-W), an AMD Radeon 530 R17M-M1-70 (Meso
Pro) with up to 4096-MB of discrete video memory (512-MB×16 DDR3×4 pieces), and a nonWindows operating system
For use on all computer models:
Equipped with an Intel Core i7-7500U 2.70-GHz (SC turbo up to 3.56-GHz) dual core
processor (4.0-GB L3 cache, 2133-MHz FSB, 15-W), an AMD Radeon 530 R17M-M1-70 (Meso
Pro) with up to 4096-MB of discrete video memory (512-MB×16 DDR3×4 pieces), and
the Windows 10 operating system
Equipped with an Intel Core i7-7500U 2.70-GHz (SC turbo up to 3.56-GHz) dual core
processor (4.0-GB L3 cache, 2133-MHz FSB, 15-W), an AMD Radeon 530 R17M-M1-70 (Meso
Pro) with up to 4096-MB of discrete video memory (512-MB×16 DDR3×4 pieces), and a nonWindows operating system
924527-001
936031-601
936031-001
924080-601
924080-001
Equipped with an Intel Core i5-7200U 2.56-GHz (SC turbo up to 3.10-GHz) dual core
processor (3.0-GB L3 cache, 2133-MHz FSB, 15-W), an AMD Radeon 530 R17M-M1-70 (Meso
Pro) with up to 2048-MB of discrete video memory (256-MB×16 DDR3×4 pieces), and
the Windows 10 operating system
Equipped with an Intel Core i5-7200U 2.56-GHz (SC turbo up to 3.10-GHz) dual core
processor (3.0-GB L3 cache, 2133-MHz FSB, 15-W), an AMD Radeon 530 R17M-M1-70 (Meso
Pro) with up to 2048-MB of discrete video memory (256-MB×16 DDR3×4 pieces), and a nonWindows operating system
Equipped with an Intel Core i5-7200U 2.56-GHz (SC turbo up to 3.10-GHz) dual core
processor (3.0-GB L3 cache, 2133-MHz FSB, 15-W), an Intel HD Graphics 620 subsystem
with UMA video memory, and the Windows 10 operating system for use only computer
models equipped with an infrared camera
924081-601
924081-001
924077-601
Computer major components13
ItemComponentSpare part number
Equipped with an Intel Core i5-7200U 2.56-GHz (SC turbo up to 3.10-GHz) dual core
processor (3.0-GB L3 cache, 2133-MHz FSB, 15-W), an Intel HD Graphics 620 subsystem
with UMA video memory, and a non-Windows operating system for use only computer
models equipped with an infrared camera
Equipped with an Intel Core i3-7100U 2.40-GHz dual core processor (3.0-GB L3 cache, 2133-
MHz FSB, 15-W), an AMD Radeon 530 R17M-M1-70 (Meso Pro) with up to 2048-MB of
discrete video memory (256-MB×16 DDR3×4 pieces), and the Windows 10 operating system
Equipped with an Intel Core i3-7100U 2.40-GHz dual core processor (3.0-GB L3 cache, 2133-
MHz FSB, 15-W), an AMD Radeon 530 R17M-M1-70 (Meso Pro) with up to 2048-MB of
discrete video memory (256-MB×16 DDR3×4 pieces), and a non-Windows operating system
Equipped with an Intel Core i3-7100U 2.40-GHz dual core processor (3.0-GB L3 cache, 2133-
MHz FSB, 15-W), an Intel HD Graphics 620 subsystem with UMA video memory, and
the Windows 10 operating system
Equipped with an Intel Core i3-7100U 2.40-GHz dual core processor (3.0-GB L3 cache, 2133-
MHz FSB, 15-W), an Intel HD Graphics 620 subsystem with UMA video memory, and a nonWindows operating system
Equipped with an Intel Pentium 4415U 2.36-GHz dual core processor (2.0-GB L3 cache,
2133-MHz FSB, 15-W), an Intel HD Graphics subsystem with UMA video memory, and
the Windows 10 operating system
Equipped with an Intel Pentium 4415U 2.36-GHz dual core processor (2.0-GB L3 cache,
2133-MHz FSB, 15-W), an Intel HD Graphics subsystem with UMA video memory, and a nonWindows operating system
(13)Fan/heat sink assembly (includes fan cable and replacement thermal material):
924077-001
924082-601
924082-001
924078-601
924078-001
924079-601
924079-001
For use only on computer models equipped with an Intel Core i7-8550U processor934962-001
For use only on computer models with model number 15-br0xx equipped with a graphics
subsystem with discrete memory
For use only on computer models with model number 15-br0xx equipped with a graphics
subsystem with UMA memory
(14)WLAN module:
Intel Dual Band Wireless-AC 7265 802.11 AC 2×2 WiFi + Bluetooth 4.2 Combo Adapter (non-
vPro)
Intel Dual Band Wireless-AC 3168 802.11AC 1×1 WiFi + Bluetooth 4.2 Combo Adapter (non-
vPro)
(15)Memory modules (2, does not include memory shield):
8-MB, DDR4-2400, 1.2-V820570-005
4-MB, DDR4-2400, 1.2-V862397-855
2-MB, DDR4-2133, 1.2-V864271-855
NOTE: The memory module shield is available using spare part number 925378-001.
(16)Solid-state drive:
For use only on computer models with model number 15-br1xx:
256-GB, M.2 SATA-3 solid-state drive with TLC934960-001
924514-001
924513-001
901229-855
863934-855
128-GB, M.2 SATA-3 solid-state drive with TLC934959-001
For use on all computer models:
14Chapter 3 Illustrated parts catalog
ItemComponentSpare part number
512-GB, M.2 SATA-3 solid-state drive with TLC924083-001