AMD, Athlon, Turion, and combinations
thereof, are trademarks of Advanced Micro
Devices, Inc. Bluetooth is a trademark owned
by its proprietor and used by Hewlett-Packard
Company under license. Microsoft,
Windows, and Windows Vista are either
trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries. SD Logo is a
trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties
for HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
This guide is a troubleshooting reference used
for maintaining and servicing the computer. It
provides comprehensive information on
identifying computer features, components,
and spare parts; on troubleshooting computer
problems; and on performing computer
disassembly procedures.
First Edition: January 2008
Document Part Number: 461702-001
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC
adapter comply with the user-accessible surface temperature limits defined by the International Standard
for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ...................................................................................................................... 5
Supports all world wide certification requirements
●
Modem cable is not included
●
Integrated Realtek 10/100/1000 (Gigabit Ethernet)
●
Ethernet cable included
●
WirelessIntegrated wireless local area network (WLAN) options by way of wireless module
(includes two 2.4-GHz antennae in display assembly):
Broadcom 4321AGN 802.11a/b/g/n + Bluetooth
Broadcom 4321AGN 802.11a/b/g/n
Broadcom 4311AG 802.11a/b/g + Bluetooth
Broadcom 4311AG 802.11a/b/g
Broadcom 4311G 802.11b/g + Bluetooth
Broadcom 4311G 802.11b/g
Broadcom BCM4312 802.11b/g + Bluetooth
Broadcom BCM4312 802.11b/g
External media
card
Ports
Audio-out (stereo headphone)
Audio-out (stereo headphone with S/PDIF)
●One ExpressCard/34 slot, requires slot bezel
5-in-1 Digital Media Slot, supports SD, MMC, MS, MSpro, xD. With adapter (not included),
●
supports mini versions of SD, MMC, and MS Duo.
Audio-in (stereo microphone)
2Chapter 1 Product description
CategoryDescription
Consumer infrared (one in computer base, one in display assembly)
eSATA
High-definition multimedia interface (HDMI) v1.2 supporting 1080p with high-bandwidth digital content
RJ-11 (modem)
RJ-45 (Ethernet), includes link and activity lights
S-Video-out
USB (3)
VGA (Dsub 15 pin) supporting 1600 × 1200 external resolution @ 75 Hz. Disabled when connected
1394a
2-pin 65-W AC power
Docking
Keyboard/
pointing devices
Taps enabled as default
TouchPad with 2 buttons and two-way scroll
Wacom 9.0-mm touch-screen pen
protection (HDCP) key
to devices through the expansion port 3. Hot plug, unplug, and auto detect for correct output to wideaspect and standard aspect video.
Docking support through the expansion port 3. Supports the HP xb3000 Notebook Expansion Base and
the HP Notebook QuickDock.
12.1-inch keyboard with embedded numeric keypad
Power
requirements
65-W AC adapter with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC
Security
Fingerprint reader
Operating systemPreinstalled:
Windows Vista® Business (32-bit)
Windows Vista Premium (32- and 64-bit)
Windows Vista Ultimate (64-bit)
ServiceabilityEnd-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory module
8-cell. 73-Wh, 2.55-Ah Li-ion battery
6-cell. 55-Wh, 2.55-Ah Li-ion battery
4-cell. 37-Wh, 2.55-Ah Li-ion battery
connector)
Security cable slot
3
CategoryDescription
Optical drive
WLAN module
4Chapter 1 Product description
2
External component identification
Top components
Display components
ItemComponentFunction
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
Internal microphones (2)Record sound.
Display release latchOpens the computer.
Integrated camera (select models only)Records video and captures still photographs.
DVD buttonLaunches the DVD playback feature of the QuickPlay
program.
Media buttonLaunches the QuickPlay program.
Mobility Center buttonOpens Mobility Center.
Rotate buttonRotates the screen image clockwise into 4 orientations:
landscape primary, landscape secondary, portrait primary,
and portrait secondary.
Speakers (2)Produce sound.
Top components5
ItemComponentFunction
(9)
(10)
(11)
(12)
(13)
(14)
Convertible hingeSwivels the display and converts the computer from traditional
Drive lightBlinking: The hard drive or optical drive is being accessed.
Battery light
Power light
Consumer infrared lensReceives a signal from the HP Remote Control.
Internal display switchTurns off the display and initiates Sleep if the display is closed
notebook mode into slate mode or vice versa. In slate mode,
the display is rotated and folded flat, so that you can view
content while carrying the computer.
On: A battery is charging.
●
Blinking: A battery that is the only available power
●
source has reached a low battery level. When the
battery reaches a critical battery level, the battery light
begins blinking rapidly.
Off: If the computer is plugged into an external power
●
source, the light is turned off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
while the power is on.
(15)
(16)
Fingerprint reader (select models only)Allows a fingerprint logon to Windows instead of a password
logon.
Wireless antennae (select models only)Send and receive signals from one or more wireless devices.
These antennae are not visible from the outside of the
computer.
6Chapter 2 External component identification
Keys
ItemComponentFunction
(1)
(2)
(3)
(4)
(5)
(6)
esc keyDisplays system information when pressed in combination
with the fn key.
fn keyExecutes frequently used system functions when pressed in
combination with a function key or the esc key.
Windows logo keyDisplays the Windows® Start menu.
Windows applications keyDisplays a shortcut menu for items beneath the pointer.
Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
Function keysExecute frequently used system functions when pressed in
combination with the fn key.
Top components7
Pointing devices
ItemComponentFunction
(1)
(2)
(3)
(4)
(5)
(6)
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
TouchPad on/off buttonEnables/disables the TouchPad.
TouchPad*Moves the pointer and selects or activates items on the
screen.
Left TouchPad button*Functions like the left button on an external mouse.
TouchPad light●Blue: TouchPad is enabled.
Amber: TouchPad is disabled.
●
TouchPad vertical scroll zoneScrolls up or down.
Right TouchPad button*Functions like the right button on an external mouse.
8Chapter 2 External component identification
Front components
ItemComponentFunction
(1)
(2)
(3)
Display release latchOpens the computer.
Power switch*
Power light
When the computer is off, slide the power switch to the
●
right to turn on the computer.
When the computer is on, slide the power switch to the
●
right to initiate Sleep.
When the computer is in the Sleep state, slide the power
●
switch to the right briefly to exit Sleep.
When the computer is in Hibernation, slide the power
●
switch to the right briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are not effective, slide the power switch
to the right and hold for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select Start >
Control Panel > System and Maintenance > Power
Options.
To learn more about Sleep or Hibernation, refer to the Power
Management guide.
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
(4)
(5)
(6)
(7)
(8)
Consumer infrared lensReceives a signal from the HP Remote Control.
Audio-out (headphone) S/PDIF jackProvides enhanced audio performance, including surround
sound and other high-end audio output.
Audio-out (headphone) jackProduces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television
audio.
Audio-in (microphone) jackConnects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
Wireless switchTurns the wireless feature on or off, but does not create a
wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
Front components9
ItemComponentFunction
(9)
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
Wireless light●Blue: An integrated wireless device, such as a WLAN
Digital Media SlotSupports the following optional digital card formats: Secure
Digital (SD) Memory Card, MultiMediaCard (MMC),
Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card
(XD), xD-Picture Card (XD) Type M.
Digital Media Slot lightOn: A digital card is being accessed.
Optical driveReads optical discs and, on select models, also writes to
optical discs.
Optical lightBlinking: The optical drive is being accessed.
10Chapter 2 External component identification
Right-side components
ItemComponentFunction
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
Previous/rewind button
Play/pause buttonPlays or pauses media.
Next/fast forward button
Stop buttonStops playback.
Pen holderStores the pen.
USB portConnects an optional USB device.
Pen tether holeConnects the pen tether.
RJ-45 (network) jackConnects a network cable.
Expansion port 3Connects the computer to an optional docking device or an
External monitor portConnects an external VGA monitor or projector.
Plays the previous track or chapter when the button is
●
pressed once.
Rewinds media when the button is pressed
●
simultaneously with the fn key.
Plays the next track or chapter when the button is
●
pressed once.
Fast forwards media when pressed simultaneously with
●
the fn key.
optional expansion product.
NOTE: The computer has only one expansion port. The
term expansion port 3 describes the type of expansion port.
(11)
(12)
S-Video-out jackConnects an optional S-Video device such as a television,
VCR, camcorder, overhead projector, or video capture card.
VentEnables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
Right-side components11
Rear components
ItemComponentFunction
(1)
(2)
(3)
(4)
VentEnables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
RJ-11 (modem) jackConnects a modem cable.
USB ports (2)Connect optional USB devices.
Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled
or stolen.
12Chapter 2 External component identification
Bottom components
ItemComponentFunction
(1)
(2)
(3)
(4)
(5)
(6)
(7)
Vents (6)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
Battery release latches (2)Releases the battery from the battery bay.
Hard drive bayHolds the hard drive.
Optical drive release latchReleases the optical drive from the drive bay.
Memory module compartmentContains the memory module slots.
WLAN module compartmentHolds a WLAN module (select models only).
NOTE: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for
use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and then
contact technical support through Help and Support.
Battery bayHolds the battery.
Bottom components13
3
Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number
located on the bottom of the computer.
14Chapter 3 Illustrated parts catalog
Computer major components
ItemDescriptionSpare part number
(1a)Display assemblies
Computer major components15
ItemDescriptionSpare part number
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprint
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,
12.1-inch, WXGA, BrightView touch-screen display assembly with fingerprint reader,
12.1-inch, WXGA, BrightView touch-screen display assembly with microphones and WLAN
(1b)Display convertible hinge cover (included with display assembly)
(2a)Switch cover
(2b)Switch cover trim (included with switch cover)
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
453730-291
441075-001
441075-002
18Chapter 3 Illustrated parts catalog
ItemDescriptionSpare part number
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Broadcom 4311G 802.1b/g WLAN modules:
For use in Japan
●
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
●
and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands,
the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri
Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
441075-291
441090-001
441090-002
●For use in Japan441090-291
Broadcom BCM4312 802.11b/g WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
●
and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands,
the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
459263-001
459263-002
Computer major components19
ItemDescriptionSpare part number
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri
Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,