Microsoft, Windows, and Windows Vista are
either trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries. AMD, Turion, and
combinations thereof are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
The information contained herein is subject to
change without notice. The only warranties
for HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
This guide is a troubleshooting reference used
for maintaining and servicing the computer. It
provides comprehensive information on
identifying computer features, components,
and spare parts; on troubleshooting computer
problems; and on performing computer
disassembly procedures.
First Edition: January 2007
Document Part Number: 435146-001
Table of contents
1 Product description
2 External component identification
Top components ...................................................................................................................... 4
12.1-inch, WXGA (16:10 aspect ratio) BrightView with touch screen√√
Two SODIMM slots
●
Customer accessible/upgradable
●
√√
√√
Defeatured
models
2048-MB total system memory (2048-MB × 2)√√
1536-MB total system memory (1024-MB × 1, 512-MB × 1)√√
1024-MB total system memory (1024-MB × 1)√√
1024-MB total system memory (512-MB × 2)√√
512-MB total system memory (512-MB × 1)√√
Hard drives
160-GB, 5400-rpm√√
120-GB, 5400-rpm√√
80-GB, 5400-rpm√√
DDRII PC2-5300 (667 MHz)
Supports all 9.5-mm, 2.5-inch hard drives
●
Parallel ATA
●
√√
√√
ENWW1
CategoryDescriptionFull-
featured
models
60-GB, 5400-rpm√√
Defeatured
models
12.7-mm tray load
Optical drives
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive√√
Web camera
Diskette drive
Audio
Modem
Ethernet
●
Parallel ATA
●
LightScribe
1.3-megapixel camera - fixed (no tilt)√√
Supports external USB drive only√√
HD audio - Azalia techology
●
Supports Microsoft Gold requirements
●
Dual array microphones
●
Pavilion-branded Altec Lansing speakers
●
56K V.92 data/fax modem
●
Supports all world-wide certification requirements
●
Modem cable included
●
10/100/1000 (Gigabit Ethernet)
●
Ethernet cable included
●
√√
√√
√√
√√
√√
WirelessIntegrated wireless local area network (WLAN) options by
way of wireless module:
802.11a/b/g with Bluetooth (+ Blueflame), includes two 2.4-GHz
antennae in display assembly
802.11b/g (+ Blueflame) for use only Saudi Arabia and Europe,
includes two 2.4-GHz antennae in display assembly
802.11b/g for use only in North America, includes two 2.4-GHz
antennae in display assembly
External media
card
Ports
Audio-out (stereo headphone)√√
Audio-out (stereo headphone with S/PDIF)√√
Consumer infrared (one in computer base, one in display assembly)√√
RJ-11 (modem)√√
RJ-45 (Ethernet, includes link and activity lights)√√
Integrated wireless wide area network (WWAN) options
by way of wireless module
One ExpressCard 34 slot, supports DVBT TV tuner
●
5-in-1 Digital Media Slot, supports SD, MMC, SDIO, MS, MSpro,
●
xD
Audio-in (mono microphone)√√
√√
√√
√√
√√
2Chapter 1 Product descriptionENWW
CategoryDescriptionFull-
featured
models
S-Video-out√√
USB (3)√√
VGA (Dsub 15-pin)√√
2-pin AC power√√
Defeatured
models
Docking
Keyboard/
pointing devices
TouchPad with 2 buttons and two-way scroll√√
Touchscreen pen√√
Power
requirements
65-W AC adapter with localized cable plug support (2-wire plug with
Security
Fingerprint reader√√
Operating systemPreinstalled:
Windows Vista™√√
ServiceabilityEnd-user replaceable parts:
AC adapter√√
Battery (system)√√
Hard drive√√
Docking support√√
12.1-inch keyboard with embedded numeric keypad√√
4-cell 2.55-Ah Li-ion battery
6-cell 2.55-Ah Li-ion battery
ground pin, supports 2-pin DC connector)
Security cable slot√√
√√
√√
Memory module√√
Optical drive√√
WLAN module√√
WWAN module√
ENWW3
2
External component identification
Top components
Pointing devices
ItemComponentFunction
TouchPad on/off buttonEnables/disables the TouchPad.
(1)
TouchPad*Moves the pointer and selects or activates items on the
(2)
Left and right TouchPad buttons*Function like the left and right buttons on an external mouse.
(3)
TouchPad light
(4)
TouchPad scroll zone*Scrolls up or down.
(5)
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
screen.
Blue: TouchPad is enabled.
●
Amber: TouchPad is disabled.
●
4Chapter 2 External component identificationENWW
Keys
ItemComponentFunction
esc keyDisplays system information when pressed in combination
(1)
(2)
fn keyExecutes frequently used system functions when pressed in
with the fn key.
combination with a function key or the esc key.
(3)
(4)
(5)
(6)
Windows logo keyDisplays the Windows® Start menu.
Windows applications keyDisplays a shortcut menu for items beneath the pointer.
Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
Function keysExecute frequently used system functions when pressed in
combination with the fn key.
ENWWTop components5
Display components
ItemComponentFunction
Internal microphonesRecord sound.
(1)
(2)
(3)
(4)
(5)
Integrated camera (select models only)Records video and captures still photographs.
Display release latchOpens the computer.
DVD buttonOpens DVD software.
When the computer is on, press the button to open the
●
default DVD program and start a DVD in the optical
drive.
When the computer is off, press the button to open
●
QuickPlay and start a DVD in the optical drive.
When the computer is in Hibernation, press the button
●
to open QuickPlay and start a DVD in the optical drive.
NOTE: Refer to the QuickPlay online Help for
information on using QuickPlay.
Media buttonOpens music or media software. Can be used in QuickPlay
or in Windows.
When the computer is on, press the button to open the
●
Media menu.
When the computer is off, press the button to open the
●
Media menu.
When the computer is in the Sleep state, press the
●
button to exit Sleep.
NOTE: The QuickPlay button does not affect the
procedure for exiting Hibernation.
6Chapter 2 External component identificationENWW
ItemComponentFunction
Mobility Center buttonOpens Mobility Center.
(6)
Rotate buttonRotates the screen image clockwise into 4 orientations:
(7)
(8)
(9)
Convertible hingeSwivels the display and converts the computer from
Drive lightBlinking: The hard drive or optical drive is being accessed.
landscape primary, landscape secondary, portrait primary,
and portrait secondary.
traditional notebook mode into slate mode or vice versa. In
slate mode, the display is rotated and folded flat, so that you
can view content while carrying the computer.
(10)
(11)
(12)
(13)
(14)
Battery light
Power light
Consumer infrared lensReceives a signal from the HP Remote Control.
Internal display switchTurns off the display and initiates Sleep if the display is
Fingerprint reader (select models only)Allows a fingerprint logon to Windows instead of a
On: A battery is charging.
●
Blinking: A battery that is the only available power
●
source has reached a low battery level. When the
battery reaches a critical battery level, the battery light
begins blinking rapidly.
Off: If the computer is plugged into an external power
●
source, the light is turned off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
closed while the power is on.
password logon.
ENWWTop components7
Front components
ItemComponentFunction
(1)
(2)
(3)
(4)
(5)
(6)
Display release latchOpens the computer.
Power switch*
Power light
Consumer infrared lensReceives a signal from the HP Remote Control.
Audio-out (headphone) S/PDIF jack (select models only)Provides enhanced audio performance, including surround
Audio-out (headphone) jackProduces sound when connected to optional powered stereo
When the computer is off, slide the power switch to the
●
right to turn on the computer.
When the computer is on, slide the power switch to the
●
right to initiate Sleep.
When the computer is in the Sleep state, slide the
●
power switch to the right briefly to exit Sleep.
When the computer is in Hibernation, slide the power
●
switch to the right briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures cannot be used, slide the power
switch to the right and hold for at least 5 seconds to turn off
the computer.
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
sound and other high-end audio output.
speakers, headphones, ear buds, a headset, or television
audio.
(7)
(8)
Audio-in (microphone) jackConnects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
Wireless switchTurns the wireless feature on or off, but does not create a
wireless connection.
NOTE: A wireless network must be set up in order
to establish a wireless connection.
8Chapter 2 External component identificationENWW
ItemComponentFunction
(9)
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
Wireless light
Right-side components
ItemComponentFunction
Blue: An integrated wireless device, such as a wireless
●
local area network (LAN) device and/or a Bluetooth®
device, is turned on.
Amber: All wireless devices are turned off.
●
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
Previous/rewind button
Play/pause buttonPlays or pauses media.
Next/fast forward button
Stop buttonStops playback.
Pen holder (select models only)Stores the pen.
USB portConnects an optional USB device.
Pen tether hole (select models only)Connects the pen tether.
RJ-45 (network) jackConnects a network cable.
Expansion port 3Connects the computer to an optional expansion product.
External monitor portConnects an external VGA monitor or projector.
Plays the previous track or chapter when the button is
●
pressed once.
Rewinds media when the button is pressed
●
simultaneously with the fn key.
Plays the next track or chapter.
●
Fast forwards media when pressed simultaneously with
●
the fn key.
NOTE: The computer has only one expansion
port. The term expansion port 3 describes the type
of expansion port.
ENWWRight-side components9
ItemComponentFunction
S-Video-out jackConnects an optional S-Video device such as a television,
(11)
VentEnables airflow to cool internal components.
(12)
Left-side components
VCR, camcorder, overhead projector, or video capture
card.
CAUTION: To prevent overheating, do not
obstruct vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as
an adjoining optional printer, or a soft surface,
such as pillows or thick rugs or clothing, to block
airflow.
NOTE: The computer fan starts up automatically
to cool internal components and prevent
overheating. It is normal for the internal fan to cycle
on and off during routine operation.
ItemComponentFunction
WWAN external antenna connectorConnects the WWAN external antenna.
Digital Media SlotSupports the following optional digital card formats: Secure
(4)
(5)
(6)
(7)
Digital Media Slot lightOn: A digital card is being accessed.
Optical driveReads an optical disc.
Optical drive release buttonReleases the optical drive tray.
Digital (SD) Memory Card, MultiMediaCard (MMC),
Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture
Card (XD), xD-Picture Card (XD) Type M.
10Chapter 2 External component identificationENWW
Rear components
ItemComponentFunction
VentEnables airflow to cool internal components.
(1)
RJ-11 (modem) jackConnects a modem cable.
(2)
CAUTION: To prevent overheating, do not
obstruct vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft
surface, such as pillows or thick rugs or clothing, to
block airflow.
NOTE: The computer fan starts up automatically
to cool internal components and prevent
overheating. It is normal for the internal fan to cycle
on and off during routine operation.
(3)
(4)
USB ports (2)Connect optional USB devices.
Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
ENWWRear components11
Bottom components
ItemComponentFunction
Vents (6)Enable airflow to cool internal components.
(1)
CAUTION: To prevent overheating, do not
obstruct vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as
an adjoining optional printer, or a soft surface, such
as pillows or thick rugs or clothing, to block airflow.
(2)
(3)
(4)
(5)
(6)
NOTE: The computer fan starts up automatically
to cool internal components and prevent
overheating. It is normal for the internal fan to cycle
on and off during routine operation.
Battery lock latchReleases the battery from the battery bay.
Hard drive, SIM card, and WWAN bayHolds the hard drive, a SIM card (select models only), and
a WWAN module (select models only).
CAUTION: The WWAN module and WLAN
module are not interchangeable.
Optical drive release latchReleases the optical drive from the drive bay.
Memory module compartmentContains the memory module slots.
WLAN module compartmentHolds a WLAN module (select models only).
CAUTION: The WWAN module and WLAN
module are not interchangeable.
12Chapter 2 External component identificationENWW
ItemComponentFunction
Battery release latchReleases the battery from the battery bay.
(7)
Battery bayHolds the battery.
(8)
NOTE: To prevent an unresponsive system and
the display of a warning message, replace with
only a wireless module device authorized for use in
the computer by the governmental agency that
regulates wireless devices in your country or
region. If you replace the device and then receive
a warning message, remove the device to restore
computer functionality. Then contact technical
support through Help and Support.
ENWWBottom components13
3
Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the password.
NOTE: These steps also clear CMOS.
Before disassembling the computer, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Remove the real-time clock (RTC) battery (see
5.
Wait approximately 5 minutes.
6.
Replace the RTC battery and reassemble the computer.
7.
Connect AC power to the computer. Do not reinsert any batteries at this time.
8.
Turn on the computer.
9.
All passwords and all CMOS settings have been cleared.
Battery on page 36).
RTC battery on page 62).
14Chapter 3 Unknown user passwordENWW
4
Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number
located on the bottom of the computer.
ENWWSerial number location15
Computer major components
Item DescriptionSpare part number
(1a)Display assemblies
12.1-inch, WXGA, BrightView, touch screen display assembly with Web camera,
fingerprint reader, and WWAN and WLAN antenna cables
441114-001
16Chapter 4 Illustrated parts catalogENWW
Item DescriptionSpare part number
12.1-inch, WXGA, BrightView, touch screen display assembly with Web camera
and WWAN and WLAN antenna cables
12.1-inch, WXGA, BrightView, touch screen display assembly with fingerprint
reader and WWAN and WLAN antenna cables
12.1-inch, WXGA, BrightView, touch screen display assembly with WWAN and
WLAN antenna cables
12.1-inch, WXGA, BrightView, display assembly with Web camera, fingerprint
reader, and WWAN and WLAN antenna cables
12.1-inch, WXGA, BrightView, display assembly with Web camera and WWAN
and WLAN antenna cables
12.1-inch, WXGA, BrightView, display assembly with fingerprint reader and
WWAN and WLAN antenna cables
12.1-inch, WXGA, BrightView, display assembly with WWAN and WLAN
antenna cables
12.1-inch, WXGA, BrightView, touch screen display assembly with Web camera,
fingerprint reader, and WLAN antenna cable
12.1-inch, WXGA, BrightView, touch screen display assembly with Web camera
and WLAN antenna cable
12.1-inch, WXGA, BrightView, touch screen display assembly with
fingerprint reader and WLAN antenna cable
battery release latch, and 4 rubber feet, not illustrated)
For use only with computer models equipped with WWAN (includes WWAN
external antenna board and WWAN external antenna board cable)
For use only with computer models not equipped with WWAN441137-001
Rubber Feet Kit (includes 3 base enclosure rubber feet, 2 top cover bumper
pads, 8 display bezel screw covers, pen cover, and WWAN external antenna
cover, not illustrated)
441143-001
441145-001
441146-001
441147-001
441136-001
441139-001
(19)Memory modules, 1-DIMM
PC2-5300, 667-MHz, 1024-MB441406-001
PC2-5300, 667-MHz, 512-MB441405-001
(20)WWAN module
WWAN external antenna (not illustrated)
(21)Hard drives (all 5400-rpm, include hard drive bracket and hard drive
connector)
160-GB441128-001
120-GB441127-001
80-GB441126-001
60-GB441125-001
(22)WLAN modules
802.11a/b/g WLAN module for use in Canada and the United States.407160-001
442023-001
441306-001
ENWWComputer major components19
Item DescriptionSpare part number
802.11a/b/g WLAN module for use in the following countries or regions. These
countries or regions are categorized as the rest of the world (ROW): China,
Ecuador, Haiti, Honduras, Pakistan, Peru, Qatar, South Korea, Uruguay,
Venezuela
802.11a/b/g WLAN module for use in Japan.407160-291
802.11b/g WLAN module for use in the following countries or regions. These
countries or regions are categorized as most of the world (MOW): Argentina,
Brazil, Canada, Chile, Mexico, Taiwan, the United States
802.11b/g WLAN module for use in the following ROW countries or regions:
China, Ecuador, Haiti, Honduras, Pakistan, Peru, Qatar, South Korea, Uruguay,
Venezuela
Display assembly components
407160-002
407159-001
407159-002
ItemDescriptionSpare part number
(1)Display bezels
For use only with computer models equipped with a Web camera and fingerprint
reader
For use only with computer models equipped with a Web camera, but not
fingerprint reader
For use only with computer models equipped with a fingerprint reader, but not a
Web camera
For use only with computer models not equipped with a Web camera or fingerprint
reader
(2)Fingerprint reader board (includes bracket)
441117-001
441116-001
441118-001
441115-001
441121-001
20Chapter 4 Illustrated parts catalogENWW
ItemDescriptionSpare part number
(3)Web camera module
(4)Display inverter (includes Mylar shield
(5)Display panels (include display panel cable, Web camera cable, and
fingerprint reader cable)
For use only with computer models equipped with touch screen display assemblies 441759-001
For use only with computer models not equipped with touch screen display
assemblies
(6)Display LED board
(7)Display QuickPlay board
(8)Display enclosures
For use only with computer models equipped with WWAN (includes logo and
WWAN and WLAN wireless antenna transceivers and cables)
For use only with computer models not equipped with WWAN (includes logo and
WLAN wireless transceivers and cables)
Display Screw Kit (not illustrated)
Display touch boards (not illustrated)
For use only with computer models equipped with touch screen display assemblies 441403-001
For use only with computer models not equipped with touch screen display
assemblies
441120-001
441119-001
441758-001
441123-001
441122-001
441401-001
441402-001
441124-001
441404-001
ENWWDisplay assembly components21
Plastics Kit
ItemDescriptionSpare part number
(1)
(2)
(3)
(4)
(5)
Plastics Kit
ExpressCard slot bezel
Display connector cover (includes 1 captive screw, secured by a C-clip)
WLAN module compartment cover (includes 1 captive screw, secured by a Cclip)
441758-001Display panel for use only with computer models not equipped with touch screen display assemblies (includes
441759-001Display panel for use only with computer models equipped with touch screen display assemblies (includes
442023-001WWAN module
Description
display panel cable, Web camera cable, and fingerprint reader cable)
display panel cable, Web camera cable, and fingerprint reader cable)
ENWWSequential part number listing29
5
Removal and replacement
procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
●
Flat-bladed screwdriver
●
Service considerations
The following sections include some of the considerations that you should keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when
handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
30Chapter 5 Removal and replacement proceduresENWW
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper
locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme
care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage
to the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a
drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive
and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubbl e p ack ma ile r o r o the r suitable form of protective
packaging and label the package “FRAGILE.”
ENWWPreliminary replacement requirements31
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you area ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V5,000 V3,000 V
Motions of bench worker6,000 v800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
Relative humidity
32Chapter 5 Removal and replacement proceduresENWW
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
●
equipment used for moving materials is wired to ground and that proper materials are selected to
avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
●
and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
●
materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
●
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
●
items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
●
ENWWPreliminary replacement requirements33
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
●
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can
●
be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective, the conductive strips must be worn in
contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
●
The following table lists the shielding protection provided by antistatic bags and floor mats.
MaterialUseVoltage protection level
Antistatic plasticBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
34Chapter 5 Removal and replacement proceduresENWW
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 65 screws, in 10 different sizes, that must be removed, replaced, or loosened when
servicing the computer. Make special note of each screw size and location during removal and
replacement.
Serial number
Report the computer serial number to HP when requesting information or ordering spare parts. The serial
number is located on the bottom of the computer.
ENWWComponent replacement procedures35
Battery
DescriptionSpare part number
6-cell, 2.55-Ah battery441132-001
4-cell, 2.55-Ah battery441131-001
Before disassembling the computer, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery:
Turn the computer upside down, with the rear panel toward you.
1.
2.Slide the battery lock latch (1) to the right, and then release it. (The battery disengages from the
computer.)
3.Slide the battery release latch (2) to the left, and then release it.
4.Remove the battery (3) by sliding it straight back.
To install a battery, slide the battery into the battery bay until you hear a click.
36Chapter 5 Removal and replacement proceduresENWW
Pen
DescriptionSpare part number
Pen441147-001
Before removing the pen, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Battery on page 36).
Remove the pen:
Position the computer with the left side toward you.
1.
2.Press in on the pen (1) to release it from the pen holder.
3.Remove the pen (2) from the pen holder.
Reverse this procedure to install the pen.
ENWWComponent replacement procedures37
Hard drive
DescriptionSpare part number
5400-rpm, 160-GB441128-001
5400-rpm, 120-GB441127-001
5400-rpm, 80-GB441126-001
5400-rpm, 60-GB441125-001
Before removing the hard drive, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Battery on page 36).
Remove the hard drive:
Position the computer with the front toward you.
1.
2.Loosen the two Phillips PM2.0×5.0 screws (1) that secure the hard drive cover to the computer.
3.Lift the left side of the hard drive cover (2) and swing it to right.
Remove the hard drive cover.
4.
NOTE: The hard drive cover is included in the Plastics Kit, spare part number 441138-001.
5.Grasp the Mylar tab (1) on the hard drive and lift the hard drive to disconnect it from the system
board.
38Chapter 5 Removal and replacement proceduresENWW
6.Remove the hard drive (2) from the hard drive bay.
If it is necessary to remove the hard drive bracket and connector, remove the four Phillips PM3.0×3.0
7.
hard drive bracket screws (1) from each side of the hard drive.
8.Lift the bracket (2) straight up to remove it from the hard drive.
9.Remove the connector (3) from of the hard drive.
Reverse this procedure to reassemble and install the hard drive.
ENWWComponent replacement procedures39
WWAN module
DescriptionSpare part number
WWAN module442023-001
Before removing the WWAN module, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Remove the hard drive cover (see
5.
Battery on page 36).
Hard drive on page 38).
Remove the WWAN module:
1.Disconnect the WWAN antenna cables (1) from the WWAN module.
NOTE: The red WWAN antenna cable is connected to the WWAN module “Main”
terminal. The blue WWAN antenna cable is connected to the WWAN module “Aux”
terminal.
2.Remove the two Phillips PM2.0×4.0 screws (2) that secure the WWAN module to the computer.
(The edge of the module opposite the socket rises away from the computer.)
3.Pull the WWAN module (3) away from the socket at an angle and remove it.
NOTE: WWAN modules are designed with a notch (4) to prevent incorrect installation into
the WWAN module socket.
Reverse this procedure to install the WWAN module.
40Chapter 5 Removal and replacement proceduresENWW
Computer feet
DescriptionSpare part number
Rubber Feet Kit (includes 3 base enclosure rubber feet, 2 top cover bumper pads, 8 display
bezel screw covers, pen cover, and WWAN antenna cover)
The computer feet are adhesive-backed rubber pads.
441139-001
ENWWComponent replacement procedures41
Optical drive
NOTE: All optical drive spare part kits include an optical drive bezel.
DescriptionSpare part number
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe441130-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive441129-001
Before removing the optical drive, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Battery on page 36).
Remove the optical drive:
Position the computer with right side toward you.
1.
2.Slide the optical drive release latch (1) toward you. (The optical drive is partially ejected from the
optical drive bay.)
3.Remove the optical drive (2) from of the computer.
To install an optical drive, slide the optical drive into the optical drive bay until you hear a click.
42Chapter 5 Removal and replacement proceduresENWW
Memory module
DescriptionSpare part number
1-DIMM, PC2-5300, 667 MHz, 1024-MB441406-001
1-DIMM, PC2-5300, 667 MHz, 512-MB441405-001
Before removing the memory module, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Battery on page 36).
Remove the memory module:
Position the computer with the front toward you.
1.
2.Loosen the two Phillips PM2.0×5.0 screws (1) that secure the memory module compartment cover
to the computer.
3.Lift the left side of the cover (2) and swing it to the right.
Remove the memory module compartment cover.
4.
NOTE: The memory module compartment cover is included in the Plastics Kit, spare part
number 441138-001.
5.Spread the retaining tabs (1) on each side of the memory module socket to release the memory
module. (The edge of the module opposite the socket rises away from the computer.)
ENWWComponent replacement procedures43
6.Pull the module (2) away from the socket at an angle and remove it.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into
the memory module socket.
Reverse this procedure to install a memory module.
WLAN module
DescriptionSpare part number
802.11a/b/g WLAN module for use in Canada and the United States407160-001
802.11a/b/g WLAN module for use in the ROW countries or regions listed below:
China, Ecuador, Haiti, Honduras, Pakistan, Peru, Qatar, South Korea, Uruguay, Venezuela
802.11a/b/g WLAN module for use in Japan407160-291
802.11b/g WLAN module for use in the MOW countries or regions listed below:
Argentina, Brazil, Canada, Chile, Mexico, Taiwan, the United States
802.11b/g WLAN module for use in the ROW countries or regions listed below:
China, Ecuador, Haiti, Honduras, Pakistan, Peru, Qatar, South Korea, Uruguay, Venezuela
Before removing the WLAN module, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
407160-002
407159-001
407159-002
Disconnect the power cord.
3.
Remove the battery (see
4.
Battery on page 36).
44Chapter 5 Removal and replacement proceduresENWW
Remove the WLAN module:
Position the computer with the front toward you.
1.
2.Loosen the Phillips PM2.0×4.0 screw (1) that secures the WLAN module compartment cover to the
computer.
3.Lift the right side of the WLAN module compartment cover (2) and swing it to the left.
Remove the WLAN module compartment cover.
4.
NOTE: The WLAN module compartment cover is included in the Plastics Kit, spare part
number 441138-001.
5.Disconnect the WLAN antenna cables (1) from the WLAN module.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal.
The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
6.Remove the two Phillips PM2.0×4.0 screws (2) that secure the WLAN module to the computer. (The
edge of the module opposite the socket rises away from the computer.)
ENWWComponent replacement procedures45
7.Pull the WLAN module (3) away from the socket at an angle and remove it.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect installation into
the WLAN module socket.
Reverse this procedure to install a WLAN module.
46Chapter 5 Removal and replacement proceduresENWW
Keyboard
Description
Windows Vista keyboards
Country or region
Brazil
Denmark, Norway, and Sweden
Europe
France
French Canada
Germany
Italy
Japan
Windows XP keyboards
Country or region
Brazil
Canada
Europe
Spare part number Country or regionSpare part
441316-201
441316-DH1
441316-021
441316-051
441316-121
441316-041
441316-061
441316-291
Spare part number Country or regionSpare part
441133-201
441133-DB1
441133-021
Latin America
Korea
Saudi Arabia
Spain
Taiwan
The United Kingdom
The United States
French Canada
Latin America
The United States
number
441316-161
441316-AD1
441316-171
441316-071
441316-AB1
441316-031
441316-001
number
441133-121
441133-161
441133-001
Before removing the keyboard, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Battery on page 36).
Remove the keyboard:
Position the computer with the front toward you.
1.
ENWWComponent replacement procedures47
Remove the four Phillips PM2.0×11.0 screws that secure the keyboard to the computer.
2.
Turn the computer display-side up, with the front toward you.
3.
Open the computer.
4.
Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest.
5.
48Chapter 5 Removal and replacement proceduresENWW
6.Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and
disconnect the keyboard cable (2).
Remove the keyboard.
7.
Reverse this procedure to install the keyboard.
ENWWComponent replacement procedures49
Switch cover
DescriptionSpare part number
Switch cover (includes display convertible hinge base cover)441135-001
Before removing the switch cover, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Remove the keyboard (see
5.
Battery on page 36).
Keyboard on page 47.)
Remove the switch cover:
Turn the computer upside down, with the front toward you.
1.
Remove the four Phillips PM2.0×7.0 screws that secure the switch cover to the computer.
2.
Turn the computer display-side up, with the front toward you.
3.
Open the computer.
4.
50Chapter 5 Removal and replacement proceduresENWW
Rotate the display clockwise approximately 45 degrees.
5.
6.Lift the left and right front corners of the switch cover (1) until it disengages from the computer.
7.Rotate the switch cover (2) counterclockwise and remove it from the computer.
Reverse this procedure to install the switch cover.
ENWWComponent replacement procedures51
Display assembly
DescriptionSpare part number
12.1-inch, WXGA, BrightView, touch screen display assembly with Web camera,
fingerprint reader, and WWAN and WLAN antenna cables
12.1-inch, WXGA, BrightView, touch screen display assembly with Web camera and
WWAN and WLAN antenna cables
12.1-inch, WXGA, BrightView, touch screen display assembly with fingerprint reader and
WWAN and WLAN antenna cables
12.1-inch, WXGA, BrightView, touch screen display assembly with WWAN and
WLAN antenna cables
12.1-inch, WXGA, BrightView, display assembly with Web camera, fingerprint reader,
and WWAN and WLAN antenna cables
12.1-inch, WXGA, BrightView, display assembly with Web camera and WWAN and
WLAN antenna cables
12.1-inch, WXGA, BrightView, display assembly with fingerprint reader and WWAN and
WLAN antenna cables
12.1-inch, WXGA, BrightView, display assembly with WWAN and WLAN antenna cables 441107-001
12.1-inch, WXGA, BrightView, touch screen display assembly with Web camera,
fingerprint reader, and WLAN antenna cable
12.1-inch, WXGA, BrightView, touch screen display assembly with Web camera and
WLAN antenna cable
12.1-inch, WXGA, BrightView, touch screen display assembly with fingerprint reader and
WLAN antenna cable
12.1-inch, WXGA, BrightView, display assembly with Web camera, fingerprint reader,
and WLAN antenna cable
12.1-inch, WXGA, BrightView, display assembly with Web camera and WLAN antenna
cable
12.1-inch, WXGA, BrightView, display assembly with fingerprint reader and WLAN
antenna cable
12.1-inch, WXGA, BrightView, display assembly with WLAN antenna cable441099-001
441102-001
441100-001
441101-001
Before removing the display assembly, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Disconnect the wireless antenna cables from the WWAN module (see
5.
Battery on page 36).
WWAN module
on page 40).
Remove the memory module compartment cover (see
6.
Memory module on page 43).
52Chapter 5 Removal and replacement proceduresENWW
Remove the WLAN module compartment cover and disconnect the wireless antenna cables from the
7.
WLAN module (see
Remove the following components:.
8.
WLAN module on page 44).
Keyboard (see
a.
Switch cover (see
b.
Keyboard on page 47)
Switch cover on page 50)
Remove the display assembly:
Close the computer and turn it upside down, with the front toward you.
1.
2.Loosen the Phillips PM2.0×4.0 screw (1) that secures the display connector cover to the computer.
3.Lift the rear edge of the display connector cover (2) and swing it toward you.
Remove the display connector cover.
4.
NOTE: The display connector cover is included in the Plastics Kit, spare part number
441138-001.
5.Remove the two Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer.
6.Remove the WWAN antenna cable (1) from the routing channel built into the base enclosure.
ENWWComponent replacement procedures53
7.Disconnect the display assembly cables (2) and (3) from the system board.
Turn the computer display-side up, with the front toward you.
8.
Open the computer.
9.
10. Remove the display convertible hinge cover (1).
11. Remove the two Phillips PM2.5×6.0 screws (2) that secure the display assembly to the computer.
12. Disconnect the display panel cable (3) from the system board.
NOTE: As you remove the display assembly, be sure that the display cables and wireless
antenna cables move cleanly through the opening (1) in the computer.
54Chapter 5 Removal and replacement proceduresENWW
13. Lift the display (2) straight up and remove it.
If it is necessary to replace any of the display assembly internal components, remove the four round
14.
rubber screw covers (1) and the four rectangular rubber screw covers (2).
NOTE: The display bezel rubber screw covers are available in the Rubber Feet Kit, spare
part number 441139-001.
ENWWComponent replacement procedures55
Remove the eight Phillips PM2.0×7.0 screws that secure the display bezel to the display assembly.
15.
NOTE: All screws used to secure display assembly internal subcomponents are available
in the Display Screw Kit, spare part number 441124-001.
16. Flex the inside edges of the right side (1) of the display bezel and the inside edges of the top and
bottom sides (2) of the display bezel until the bezel disengages from the display assembly.
17. Swing the right side of the display bezel (3) to the left until it rests upside down on the left side of
the display assembly.
NOTE: Display bezels are available using the following spare part numbers:
441117-001 - for use only with computer models equipped with a Web camera and fingerprint
●
reader
441116-001 - for use only with computer models equipped with a Web camera, but not
●
fingerprint reader
441118-001 - for use only with computer models equipped with a fingerprint reader, but not
●
a Web camera
441115-001 - for use only with computer models not equipped with a Web camera or
●
fingerprint reader
56Chapter 5 Removal and replacement proceduresENWW
18. Disconnect the fingerprint reader board cable (1) from the fingerprint reader board.
19. If it is necessary to replace the fingerprint reader board, remove the Phillips PM2.0×4.0 screw (2)
that secures the fingerprint reader board and bracket to the display bezel.
20. Remove the fingerprint reader board bracket (3).
21. Lift the left side of the fingerprint reader board (4) and remove the board from the display bezel.
NOTE: The fingerprint reader board and bracket are available using spare part number
441121-001.
22. If it is ne cessar y to replace the display inverter, remove the Phillips PM2.0×4.0 screw (1) that secures
the inverter to the display enclosure.
23. Disconnect the backlight cable (2) and the display panel cable (3) from the inverter.
24. Remove the display inverter (4).
NOTE: The display inverter is available using spare part number 441119-001.
ENWWComponent replacement procedures57
25. If it is necessary to replace the Web camera, disconnect the camera cable (1) from the camera
module.
26. Remove the camera module (2) from the display enclosure.
NOTE: The Web camera is available using spare part number 441120-001.
27. If it is necessary to replace the display LED board, remove the two Phillips PM2.0×4.0 screws (1)
that secure the display LED board to the to the display enclosure.
28. Release the display LED board (2) as far as the display LED board cable will allow.
29. Disconnect the display LED board cable (3) from the display LED board.
NOTE: The display LED board is available using spare part number 441123-001.
Remove the display LED board from the display enclosure.
30.
If it is necessary to replace the display QuickPlay board, remove the two Phillips PM2.0×4.0 screws
31.
(1) that secure the display QuickPlay board to the display enclosure.
58Chapter 5 Removal and replacement proceduresENWW
32. Release the display QuickPlay board (2) as far as the display QuickPlay board cable will allow.
33. Disconnect the display QuickPlay board cable (3) from the display QuickPlay board.
NOTE: The display QuickPlay board is available in using spare part number
441122-001.
Remove the display QuickPlay board from the display enclosure.
34.
Reverse this procedure to reassemble and install the display assembly.
Top cover
DescriptionSpare part number
Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and
top cover bumper pads)
Before removing the top cover, follow these steps:
1.
2.
3.
4.
5.
441134-001
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power cord.
Remove the battery (see
Battery on page 36).
Remove the following components:
Hard drive (see
a.
WWAN module (see
b.
Hard drive on page 38)
WWAN module on page 40)
Optical drive (see
c.
Keyboard (see
d.
Optical drive on page 42)
Keyboard on page 47)
ENWWComponent replacement procedures59
Switch cover (see
e.
Switch cover on page 50)
Display assembly (see
f.
Remove the top cover:
Turn the computer upside down, with the front toward you.
1.
2.Remove the five Phillips PM2.0×7.0 screws (1) and the three Phillips PM2.0×4.0 screws (2) that
secure the top cover to the computer.
Display assembly on page 52)
Turn the computer right-side up, with the front toward you.
3.
4.Disconnect the display lid switch board cable (1) from the system board.
5.Release the ZIF connector (2) to which the TouchPad cable is connected and disconnect the TouchPad
cable (3).
6.Remove the two Phillips PM2.0×5.0 screws (4) that secure the top cover to the base enclosure.
60Chapter 5 Removal and replacement proceduresENWW
Lift the top cover straight up and remove it.
7.
Reverse this procedure to install the top cover.
ENWWComponent replacement procedures61
RTC battery
DescriptionSpare part number
RTC battery412390-001
Before removing the RTC battery, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Remove the following components:
5.
Hard drive (see
a.
Optical drive (see
b.
Keyboard (see
c.
Switch cover (see
d.
Display assembly (see
e.
Top cover (see
f.
Battery on page 36).
Hard drive on page 38)
Optical drive on page 42)
Keyboard on page 47)
Switch cover on page 50)
Display assembly on page 52)
Top cover on page 59).
Remove the RTC battery:
Use a non-conductive, flat-bladed tool to pry the RTC battery out of the socket.
▲
Reverse this procedure to install the RTC battery. Be sure the RTC battery is installed with the “+” sign
facing up.
62Chapter 5 Removal and replacement proceduresENWW
Power switch assembly
DescriptionSpare part number
Power switch assembly (includes power switch board cable and actuator switch)441142-001
Before removing the power switch assembly, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Remove the following components:
5.
Hard drive (see
a.
Optical drive (see
b.
Keyboard (see
c.
Switch cover (see
d.
Display assembly (see
e.
Top cover (see
f.
Battery on page 36).
Hard drive on page 38)
Optical drive on page 42)
Keyboard on page 47)
Switch cover on page 50)
Display assembly on page 52)
Top cover on page 59).
Remove the power switch assembly:
1.Remove the two Phillips PM2.0×4.0 screws (1) that secure the power switch board to the base
enclosure.
2.Remove the Phillips PM2.0×4.0 screw (2) that secures the display release hook assembly to the base
enclosure.
ENWWComponent replacement procedures63
3.Remove the display release hook assembly (3).
NOTE: The display release hook assemblies are included with the base enclosure spare
part kits.
4.Disconnect the power switch board cable (1) from the system board.
5.Remove the power switch board (2) and power switch actuator (3) from the base enclosure.
Reverse this procedure to install the power switch assembly.
64Chapter 5 Removal and replacement proceduresENWW
Bluetooth module
DescriptionSpare part number
Bluetooth module (includes Bluetooth module cable)412766-002
Before removing the Bluetooth module, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Remove the following components:
5.
Hard drive (see
a.
Optical drive (see
b.
Keyboard (see
c.
Switch cover (see
d.
Display assembly (see
e.
Top cover (see
f.
Battery on page 36).
Hard drive on page 38)
Optical drive on page 42)
Keyboard on page 47)
Switch cover on page 50)
Display assembly on page 52)
Top cover on page 59).
Remove the Bluetooth module:
1.Disconnect the Bluetooth module cable (1) from the system board.
2.Remove the Phillips PM2.0×3.0 screw (2) that secures the Bluetooth module to the system board.
3.Remove the Bluetooth module (3).
Reverse this procedure to install the Bluetooth module.
ENWWComponent replacement procedures65
System board
DescriptionSpare part number
For use only with computer models equipped with WWAN441097-001
For use only with computer models not equipped with WWAN441096-001
When replacing the system board, be sure that the following components are removed from the defective
system board and installed on the replacement system board:
Memory module (see
●
WLAN module (see
●
RTC battery (see
●
Bluetooth module (see
●
Fan/heat sink assembly (see
●
Processor (see
●
Memory module on page 43)
WLAN module on page 44)
RTC battery on page 62)
Bluetooth module on page 65)
Fan/heat sink assembly on page 71)
Processor on page 74)
Before removing the system board, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Remove the following components:
5.
Hard drive (see
a.
Memory module compartment cover (see
b.
Battery on page 36).
Hard drive on page 38)
Memory module on page 43)
Optical drive (see
c.
Keyboard (see
d.
Switch cover (see
e.
Display assembly (see
f.
Top cover (see
g.
Power switch assembly (see
h.
Optical drive on page 42)
Keyboard on page 47)
Switch cover on page 50)
Display assembly on page 52)
Top cover on page 59)
Power switch assembly on page 63)
Remove the system board:
1.Disconnect the ZIF connector (1) to which the audio/infrared board cable is attached and disconnect
the audio/infrared board cable (2) from the system board.
2.Press in on the ExpressCard slot bezel (3) to release the bezel from the ExpressCard slot.
66Chapter 5 Removal and replacement proceduresENWW
3.Remove the ExpressCard slot bezel (4) from the ExpressCard slot.
NOTE: The ExpressCard slot bezel is included in the Plastics Kit, spare part number
441138-001.
4.Use the optical drive connector (1) to lift the left side of the system board (2) until the power connector
(3) is clear of the base enclosure.
5.Pull the system board (4) away from the top cover at an angle and remove it.
Reverse this procedure to install the system board.
ENWWComponent replacement procedures67
Pen holder
DescriptionSpare part number
Pen holder441146-001
Pen eject assembly441145-001
Before removing the pen holder, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Remove the following components:
5.
Pen (see
a.
Hard drive (see
b.
Memory module compartment cover (see
c.
Optical drive (see
d.
Keyboard (see
e.
Switch cover (see
f.
Display assembly (see
g.
Top cover (see
h.
Power switch assembly (see
i.
System board (see
j.
Pen on page 37)
Battery on page 36).
Hard drive on page 38)
Memory module on page 43)
Optical drive on page 42)
Keyboard on page 47)
Switch cover on page 50)
Display assembly on page 52)
Top cover on page 59)
Power switch assembly on page 63)
System board on page 66).
Remove the pen holder:
1.Remove the Phillips PM2.0×5.0 screw (1) that secures the pen eject assembly to the base enclosure.
2.Remove the pen eject assembly (2).
3.Remove the two Phillips PM2.0×5.0 screws (3) that secure the pen holder to the base enclosure.
68Chapter 5 Removal and replacement proceduresENWW
Before removing the audio/infrared board, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Remove the following components:
5.
Hard drive (see
a.
Memory module compartment cover (see
b.
Optical drive (see
c.
Keyboard (see
d.
Switch cover (see
e.
Display assembly (see
f.
Battery on page 36).
Hard drive on page 38)
Memory module on page 43)
Optical drive on page 42)
Keyboard on page 47)
Switch cover on page 50)
Display assembly on page 52)
Top cover (see
g.
Power switch assembly (see
h.
Top cover on page 59)
Power switch assembly on page 63)
ENWWComponent replacement procedures69
System board (see
i.
System board on page 66)
Pen holder (see
j.
Remove the audio/infrared board:
1.Remove the two Phillips PM2.0×5.0 screws (1) that secure the audio/infrared board to the system
board.
2.Release the audio/infrared board (2) by sliding it away from you until the connectors on the front
of the board disengage from the openings in the base enclosure.
3.Remove the audio/infrared board (3).
Pen holder on page 68).
Reverse this procedure to install the audio/infrared board.
WWAN external antenna board
NOTE: The WWAN external antenna board and WWAN external antenna board cable are
included with the base enclosure for use only with computer models equipped WWAN, spare part
number 441136-001.
Before removing the WWAN external antenna board, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Remove the following components:
5.
Hard drive (see
a.
Memory module compartment cover (see
b.
Optical drive (see
c.
Battery on page 36).
Hard drive on page 38)
Optical drive on page 42)
Memory module on page 43)
70Chapter 5 Removal and replacement proceduresENWW
Keyboard (see
d.
Keyboard on page 47)
Switch cover (see
e.
Display assembly (see
f.
Top cover (see
g.
Power switch assembly (see
h.
System board (see
i.
Switch cover on page 50)
Display assembly on page 52)
Top cover on page 59)
Power switch assembly on page 63)
System board on page 66)
Remove the WWAN antenna board:
1.Remove the two Phillips PM2.0×4.0 screws (1) that secure the WWAN external antenna board to
the base enclosure.
2.Remove the WWAN external antenna board and cable (2).
Reverse this procedure to install the WWAN external antenna board.
Fan/heat sink assembly
DescriptionSpare part number
Fan/heat sink assembly (includes thermal paste and thermal pads)441143-001
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right
side and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on automatically when high temperature
conditions exist. These conditions are affected by high external temperatures, system power
consumption, power management/battery conservation configurations, battery fast charging, and
software applications. Exhaust air is displaced through the ventilation grill located on the left side
of the computer.
ENWWComponent replacement procedures71
Before removing the fan/heat sink assembly, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Remove the following components:
5.
Hard drive (see
a.
Memory module compartment cover (see
b.
Optical drive (see
c.
Keyboard (see
d.
Switch cover (see
e.
Display assembly (see
f.
Top cover (see
g.
Power switch assembly (see
h.
System board (see
i.
Remove the fan/heat assembly:
1.Disconnect the fan cable (1) from the system board.
2.Remove the four Phillips PM2.0×5.0 screws (2) that secure the fan/heat sink assembly to the system
board.
Battery on page 36).
Hard drive on page 38)
Memory module on page 43)
Optical drive on page 42)
Keyboard on page 47)
Switch cover on page 50)
Display assembly on page 52)
Top cover on page 59)
Power switch assembly on page 63)
System board on page 66)
72Chapter 5 Removal and replacement proceduresENWW
3.Remove the fan/heat sink assembly (3).
NOTE: Due to the adhesive quality of the thermal paste and thermal pads located between
the fan/heat sink assembly and system board components, it may be necessary to move the
fan/heat sink assembly from side to side to detach the assembly.
NOTE: The thermal paste and thermal pads should be thoroughly cleaned from the surfaces of
the fan/heat sink assembly (1) and the system board components (2) each time the fan/heat sink
assembly is removed. Thermal paste and thermal pads are included with all system board, fan/
heat sink assembly, and processor spare part kits.
Reverse this procedure to install the fan/heat sink assembly.
Before removing the processor, follow these steps:
1.
2.
3.
NOTE: All processor spare part kits include thermal paste.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
Disconnect the power cord.
Remove the battery (see
4.
Remove the following components:
5.
Hard drive (see
a.
Memory module compartment cover (see
b.
Optical drive (see
c.
Keyboard (see
d.
Switch cover (see
e.
Display assembly (see
f.
Top cover (see
g.
Power switch assembly (see
h.
System board (see
i.
Battery on page 36).
Hard drive on page 38)
Memory module on page 43)
Optical drive on page 42)
Keyboard on page 47)
Switch cover on page 50)
Display assembly on page 52)
Top cover on page 59)
Power switch assembly on page 63)
System board on page 66)
Remove the processor:
1.Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise
until you hear a click.
74Chapter 5 Removal and replacement proceduresENWW
2.Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor should be aligned with the triangle (4)
embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
ENWWComponent replacement procedures75
6
Setup Utility
WARNING! Only authorized technicians trained by HP should repair this equipment. All
troubleshooting and repair procedures are detailed to allow repair at only the subassembly or
module level. Because of the complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modify any printed wiring board. Improper repairs can
create a safety hazard. Any indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
Starting the Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working or will not load.
NOTE: The fingerprint reader (select models only) does not work when accessing the Setup
Utility.
The utility reports information about the computer and provides settings for startup, security, and other
preferences.
To start the Setup Utility:
Turn on or restart the computer.
1.
Before Windows opens and while “Press <F10> to enter setup” is displayed in the lower-left corner
2.
of the screen, press f10.
76Chapter 6 Setup UtilityENWW
Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10> to
1.
enter setup” is displayed in the lower-left corner of the screen.
2.Use the arrow keys to select System Configuration > Language, and then press enter.
Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a language.
3.
When a confirmation prompt with your preference selected is displayed, press enter to save your
4.
preference.
To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the
5.
screen.
Your preferences go into effect when the computer restarts in Windows.
Navigating and selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and
selection are by keystroke.
To choose a menu or a menu item, use the arrow keys.
●
To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use
●
either the arrow keys or f5 or f6.
To select an item, press enter.
●
To close a text box or return to the menu display, press esc.
●
To display additional navigation and selection information while the Setup Utility is open, press f1.
●
Displaying system information
The following procedure explains how to display system information in the Setup Utility. If the Setup Utility
is not open, begin at step 1. If the Setup Utility is open, begin at step 2.
To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10> to
1.
enter setup” is displayed in the lower-left corner of the screen.
2.Access the system information by using the Main menu.
3.To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter. (The computer restarts in Windows.)
ENWWChanging the language of the Setup Utility77
Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not
already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10> to
1.
enter setup” is displayed in the lower-left corner of the screen.
2.Select Exit > Load Setup Defaults, and then press enter.
When the Setup Confirmation is displayed, press enter to save your preferences.
3.
To set your preferences and exit the Setup Utility, press f10, and then follow the instructions on the
4.
screen.
The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer
restarts.
NOTE: Your password, security, and language settings are not changed when you restore the
factory default settings.
Using advanced Setup Utility features
This section describes the Setup Utility features recommended for all users. For more information about
the Setup Utility features recommended for advanced users only, refer to Help and Support, which is
accessible only when the computer is in Windows.
The Setup Utility features available for advanced users include a hard drive self-test, a Network Service
Boot, and settings for boot order preferences.
The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen each time
the computer is started or restarted in Windows is the prompt for a Network Service Boot.
The “Press <ESC> to change boot order” message that is displayed in the lower-left corner of the screen
each time the computer is started or restarted in Windows is the prompt to change the boot order.
78Chapter 6 Setup UtilityENWW
Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
To close the Setup Utility and save your changes from the current session, use either of the following
●
procedures:
Press f10, and then follow the instructions on the screen.
●
— or —
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
●
arrow keys to select Exit > Exit Saving Changes, and then press enter.
When you use the f10 procedure, you are offered an option to return to the Setup Utility. When
you use the Exit Saving Changes procedure, the Setup Utility closes when you press enter.
To close the Setup Utility without saving your changes from the current session:
●
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow
keys to select Exit > Exit Discarding Changes, and then press enter.
After the Setup Utility closes, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this section may not be supported by your
computer.
Main menu
SelectTo do this
System information
Security menu
SelectTo do this
Administrator passwordEnter, change, or delete an administrator password.
Power-On PasswordEnter, change, or delete a power-on password.
View and change the system time and date.
●
View identification information about the computer.
●
View specification information about the processor,
●
memory size, system BIOS, and keyboard controller
version (select models only).
ENWWClosing the Setup Utility79
System Configuration menu
SelectTo do this
Language SupportChange the Setup Utility language.
Enhanced SATA support (select models only)Enable/disable enhanced SATA mode.
Boot OptionsSet the following boot options:
f10 and f12 Delay (sec.)―Set the delay for the f10 and
●
f12 functions of the Setup Utility in intervals of 5 seconds
IRQ5*Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data
Fax Modem with SmartCP
IRQ6Diskette drive
IRQ7*Parallel port
IRQ8System CMOS/real-time clock
IRQ9*Microsoft ACPI-compliant system
IRQ10*Intel USB UHCI controller—24C2
Intel 82852/82855 GM/GME Graphic Controller
Realtek RTL8139 Family PCI Fast Ethernet Controller
IRQ11Intel USB EHCI controller—24CD
Intel USB UHCI controller—24C4
Intel USB UHCI controller—24C7
Intel Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 CardBus controller
IRQ12Synaptics PS/2 TouchPad
IRQ13Numeric data processor
IRQ14Primary IDE channel
IRQ15Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial
port may assert IRQ3 or IRQ4.
86Chapter 7 SpecificationsENWW
System I/O address specifications
I/O address (hex)System function (shipping configuration)
000 - 00FDMA controller no. 1
010 - 01FUnused
020 - 021Interrupt controller no. 1
022 - 024Opti chipset configuration registers
025 - 03FUnused
02E - 02F87334 “Super I/O” configuration for CPU
040 - 05FCounter/timer registers
044 - 05FUnused
060Keyboard controller
061Port B
062 - 063Unused
064Keyboard controller
065 - 06FUnused
070 - 071NMI enable/RTC
072 - 07FUnused
080 - 08FDMA page registers
090 - 091Unused
092Port A
093 - 09FUnused
0A0 - 0A1Interrupt controller no. 2
I/O Address (hex)System Function (shipping configuration)
0A2 - 0BFUnused
0C0 - 0DFDMA controller no. 2
0E0 - 0EFUnused
0F0 - 0F1Coprocessor busy clear/reset
0F2 - 0FFUnused
100 - 16FUnused
170 - 177Secondary fixed disk controller
178 - 1EFUnused
1F0 - 1F7Primary fixed disk controller
1F8 - 200Unused
201JoyStick (decoded in ESS1688)
202 - 21FUnused
ENWWSystem I/O address specifications87
I/O address (hex)System function (shipping configuration)
220 - 22FEntertainment audio
230 - 26DUnused
26E - 26Unused
278 - 27FUnused
280 - 2ABUnused
2A0 - 2A7Unused
2A8 - 2E7Unused
2E8 - 2EFReserved serial port
2F0 - 2F7Unused
2F8 - 2FFInfrared port
300 - 31FUnused
320 - 36FUnused
370 - 377Secondary diskette drive controller
378 - 37FParallel port (LPT1/default)
380 - 387Unused
388 - 38BFM synthesizer—OPL3
38C - 3AFUnused
3B0 - 3BBVGA
3BC - 3BFReserved (parallel port/no EPP support)
3C0 - 3DFVGA
3E0 - 3E1PC Card controller in CPU
3E2 - 3E3Unused
3E8 - 3EFInternal modem
3F0 - 3F7“A” diskette controller
3F8 - 3FFSerial port (COM1/default)
CF8 - CFBPCI configuration index register (PCIDIVO-1)
CFC - CFFPCI configuration data register (PCIDIVO-1)
88Chapter 7 SpecificationsENWW
System memory map specifications
SizeMemory addressSystem function
640 KB00000000-0009FFFFBase memory
128 KB000A0000-000BFFFFVideo memory
48 KB000C0000-000CBFFFVideo BIOS
160 KB000C8000-000E7FFFUnused
64 KB000E8000-000FFFFFSystem BIOS
15 MB00100000-00FFFFFFExtended memory
58 MB04800000-07FFFFFFSuper extended memory
58 MB04800000-07FFFFFFUnused
2 MB08000000-080FFFFFVideo memory (direct access)
4 GB08200000-FFFEFFFFUnused
64 KBFFFF0000-FFFFFFFFSystem BIOS
ENWWSystem memory map specifications89
8
Screw listing
This section provides specification and reference information for the screws and screw locks used in the
computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number
441140-001, and the Display Screw Kit, spare part number 441124-001.
90Chapter 8 Screw listingENWW
Phillips PM2.0×5.0 captive screw
ColorQuantityLengthThreadHead width
Black45.0 mm2.0 mm5.0 mm
Where used:
(1) Two screws (secured by C-clips) that secure the hard drive cover to the computer (see
on page 38)
(2) Two screws (secured by C-clips) that secure the memory module compartment cover to the computer
Memory module on page 43)
(see
Hard drive
ENWWPhillips PM2.0×5.0 captive screw91
Phillips PM3.0×3.0 screw
ColorQuantityLengthThreadHead width
Silver43.0 mm3.0 mm5.0 mm
Where used: 4 screws that secure the hard drive bracket to the hard drive (see Hard drive
on page 38)
92Chapter 8 Screw listingENWW
Phillips PM2.0×4.0 screw
ColorQuantityLengthThreadHead width
Black234.0 mm2.0 mm5.0 mm
Where used:
(1) Two screws that secure the WWAN module to the computer (see
(2) Two screws that secure the WLAN module to the computer (see
Where used: One screw that secures the fingerprint reader board to the display bezel (see Display
assembly on page 52)
WWAN module on page 40)
WLAN module on page 44)
ENWWPhillips PM2.0×4.0 screw93
Where used:
(1) One screw that secures the display inverter to the display assembly (see
Display assembly
on page 52)
(2) Two screws that secure the display LED board to the display assembly (see
Display assembly
on page 52)
(3) Two screws that secure the display QuickPlay board to the display assembly (see
on page 52)
Display assembly
Where used: 3 screws that secure the top cover to the computer (see Top cover on page 59)
94Chapter 8 Screw listingENWW
Where used: 3 screws that secure the power switch assembly and the display release hook to the base
enclosure (see
Power switch assembly on page 63)
Where used: 3 screws that secure the pen eject assembly and the pen holder to the base enclosure (see
Pen holder on page 68)
ENWWPhillips PM2.0×4.0 screw95
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