Microsoft, Windows, and Windows Vista are
either trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries. AMD, Turion, and
combinations thereof are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
The information contained herein is subject to
change without notice. The only warranties
for HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
This guide is a troubleshooting reference used
for maintaining and servicing the computer. It
provides comprehensive information on
identifying computer features, components,
and spare parts; on troubleshooting computer
problems; and on performing computer
disassembly procedures.
First Edition: January 2007
Document Part Number: 435146-001
Table of contents
1 Product description
2 External component identification
Top components ...................................................................................................................... 4
12.1-inch, WXGA (16:10 aspect ratio) BrightView with touch screen√√
Two SODIMM slots
●
Customer accessible/upgradable
●
√√
√√
Defeatured
models
2048-MB total system memory (2048-MB × 2)√√
1536-MB total system memory (1024-MB × 1, 512-MB × 1)√√
1024-MB total system memory (1024-MB × 1)√√
1024-MB total system memory (512-MB × 2)√√
512-MB total system memory (512-MB × 1)√√
Hard drives
160-GB, 5400-rpm√√
120-GB, 5400-rpm√√
80-GB, 5400-rpm√√
DDRII PC2-5300 (667 MHz)
Supports all 9.5-mm, 2.5-inch hard drives
●
Parallel ATA
●
√√
√√
ENWW1
CategoryDescriptionFull-
featured
models
60-GB, 5400-rpm√√
Defeatured
models
12.7-mm tray load
Optical drives
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive√√
Web camera
Diskette drive
Audio
Modem
Ethernet
●
Parallel ATA
●
LightScribe
1.3-megapixel camera - fixed (no tilt)√√
Supports external USB drive only√√
HD audio - Azalia techology
●
Supports Microsoft Gold requirements
●
Dual array microphones
●
Pavilion-branded Altec Lansing speakers
●
56K V.92 data/fax modem
●
Supports all world-wide certification requirements
●
Modem cable included
●
10/100/1000 (Gigabit Ethernet)
●
Ethernet cable included
●
√√
√√
√√
√√
√√
WirelessIntegrated wireless local area network (WLAN) options by
way of wireless module:
802.11a/b/g with Bluetooth (+ Blueflame), includes two 2.4-GHz
antennae in display assembly
802.11b/g (+ Blueflame) for use only Saudi Arabia and Europe,
includes two 2.4-GHz antennae in display assembly
802.11b/g for use only in North America, includes two 2.4-GHz
antennae in display assembly
External media
card
Ports
Audio-out (stereo headphone)√√
Audio-out (stereo headphone with S/PDIF)√√
Consumer infrared (one in computer base, one in display assembly)√√
RJ-11 (modem)√√
RJ-45 (Ethernet, includes link and activity lights)√√
Integrated wireless wide area network (WWAN) options
by way of wireless module
One ExpressCard 34 slot, supports DVBT TV tuner
●
5-in-1 Digital Media Slot, supports SD, MMC, SDIO, MS, MSpro,
●
xD
Audio-in (mono microphone)√√
√√
√√
√√
√√
2Chapter 1 Product descriptionENWW
CategoryDescriptionFull-
featured
models
S-Video-out√√
USB (3)√√
VGA (Dsub 15-pin)√√
2-pin AC power√√
Defeatured
models
Docking
Keyboard/
pointing devices
TouchPad with 2 buttons and two-way scroll√√
Touchscreen pen√√
Power
requirements
65-W AC adapter with localized cable plug support (2-wire plug with
Security
Fingerprint reader√√
Operating systemPreinstalled:
Windows Vista™√√
ServiceabilityEnd-user replaceable parts:
AC adapter√√
Battery (system)√√
Hard drive√√
Docking support√√
12.1-inch keyboard with embedded numeric keypad√√
4-cell 2.55-Ah Li-ion battery
6-cell 2.55-Ah Li-ion battery
ground pin, supports 2-pin DC connector)
Security cable slot√√
√√
√√
Memory module√√
Optical drive√√
WLAN module√√
WWAN module√
ENWW3
2
External component identification
Top components
Pointing devices
ItemComponentFunction
TouchPad on/off buttonEnables/disables the TouchPad.
(1)
TouchPad*Moves the pointer and selects or activates items on the
(2)
Left and right TouchPad buttons*Function like the left and right buttons on an external mouse.
(3)
TouchPad light
(4)
TouchPad scroll zone*Scrolls up or down.
(5)
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
screen.
Blue: TouchPad is enabled.
●
Amber: TouchPad is disabled.
●
4Chapter 2 External component identificationENWW
Keys
ItemComponentFunction
esc keyDisplays system information when pressed in combination
(1)
(2)
fn keyExecutes frequently used system functions when pressed in
with the fn key.
combination with a function key or the esc key.
(3)
(4)
(5)
(6)
Windows logo keyDisplays the Windows® Start menu.
Windows applications keyDisplays a shortcut menu for items beneath the pointer.
Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
Function keysExecute frequently used system functions when pressed in
combination with the fn key.
ENWWTop components5
Display components
ItemComponentFunction
Internal microphonesRecord sound.
(1)
(2)
(3)
(4)
(5)
Integrated camera (select models only)Records video and captures still photographs.
Display release latchOpens the computer.
DVD buttonOpens DVD software.
When the computer is on, press the button to open the
●
default DVD program and start a DVD in the optical
drive.
When the computer is off, press the button to open
●
QuickPlay and start a DVD in the optical drive.
When the computer is in Hibernation, press the button
●
to open QuickPlay and start a DVD in the optical drive.
NOTE: Refer to the QuickPlay online Help for
information on using QuickPlay.
Media buttonOpens music or media software. Can be used in QuickPlay
or in Windows.
When the computer is on, press the button to open the
●
Media menu.
When the computer is off, press the button to open the
●
Media menu.
When the computer is in the Sleep state, press the
●
button to exit Sleep.
NOTE: The QuickPlay button does not affect the
procedure for exiting Hibernation.
6Chapter 2 External component identificationENWW
ItemComponentFunction
Mobility Center buttonOpens Mobility Center.
(6)
Rotate buttonRotates the screen image clockwise into 4 orientations:
(7)
(8)
(9)
Convertible hingeSwivels the display and converts the computer from
Drive lightBlinking: The hard drive or optical drive is being accessed.
landscape primary, landscape secondary, portrait primary,
and portrait secondary.
traditional notebook mode into slate mode or vice versa. In
slate mode, the display is rotated and folded flat, so that you
can view content while carrying the computer.
(10)
(11)
(12)
(13)
(14)
Battery light
Power light
Consumer infrared lensReceives a signal from the HP Remote Control.
Internal display switchTurns off the display and initiates Sleep if the display is
Fingerprint reader (select models only)Allows a fingerprint logon to Windows instead of a
On: A battery is charging.
●
Blinking: A battery that is the only available power
●
source has reached a low battery level. When the
battery reaches a critical battery level, the battery light
begins blinking rapidly.
Off: If the computer is plugged into an external power
●
source, the light is turned off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
closed while the power is on.
password logon.
ENWWTop components7
Front components
ItemComponentFunction
(1)
(2)
(3)
(4)
(5)
(6)
Display release latchOpens the computer.
Power switch*
Power light
Consumer infrared lensReceives a signal from the HP Remote Control.
Audio-out (headphone) S/PDIF jack (select models only)Provides enhanced audio performance, including surround
Audio-out (headphone) jackProduces sound when connected to optional powered stereo
When the computer is off, slide the power switch to the
●
right to turn on the computer.
When the computer is on, slide the power switch to the
●
right to initiate Sleep.
When the computer is in the Sleep state, slide the
●
power switch to the right briefly to exit Sleep.
When the computer is in Hibernation, slide the power
●
switch to the right briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures cannot be used, slide the power
switch to the right and hold for at least 5 seconds to turn off
the computer.
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
sound and other high-end audio output.
speakers, headphones, ear buds, a headset, or television
audio.
(7)
(8)
Audio-in (microphone) jackConnects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
Wireless switchTurns the wireless feature on or off, but does not create a
wireless connection.
NOTE: A wireless network must be set up in order
to establish a wireless connection.
8Chapter 2 External component identificationENWW
ItemComponentFunction
(9)
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
Wireless light
Right-side components
ItemComponentFunction
Blue: An integrated wireless device, such as a wireless
●
local area network (LAN) device and/or a Bluetooth®
device, is turned on.
Amber: All wireless devices are turned off.
●
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
Previous/rewind button
Play/pause buttonPlays or pauses media.
Next/fast forward button
Stop buttonStops playback.
Pen holder (select models only)Stores the pen.
USB portConnects an optional USB device.
Pen tether hole (select models only)Connects the pen tether.
RJ-45 (network) jackConnects a network cable.
Expansion port 3Connects the computer to an optional expansion product.
External monitor portConnects an external VGA monitor or projector.
Plays the previous track or chapter when the button is
●
pressed once.
Rewinds media when the button is pressed
●
simultaneously with the fn key.
Plays the next track or chapter.
●
Fast forwards media when pressed simultaneously with
●
the fn key.
NOTE: The computer has only one expansion
port. The term expansion port 3 describes the type
of expansion port.
ENWWRight-side components9
ItemComponentFunction
S-Video-out jackConnects an optional S-Video device such as a television,
(11)
VentEnables airflow to cool internal components.
(12)
Left-side components
VCR, camcorder, overhead projector, or video capture
card.
CAUTION: To prevent overheating, do not
obstruct vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as
an adjoining optional printer, or a soft surface,
such as pillows or thick rugs or clothing, to block
airflow.
NOTE: The computer fan starts up automatically
to cool internal components and prevent
overheating. It is normal for the internal fan to cycle
on and off during routine operation.
ItemComponentFunction
WWAN external antenna connectorConnects the WWAN external antenna.
Digital Media SlotSupports the following optional digital card formats: Secure
(4)
(5)
(6)
(7)
Digital Media Slot lightOn: A digital card is being accessed.
Optical driveReads an optical disc.
Optical drive release buttonReleases the optical drive tray.
Digital (SD) Memory Card, MultiMediaCard (MMC),
Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture
Card (XD), xD-Picture Card (XD) Type M.
10Chapter 2 External component identificationENWW
Rear components
ItemComponentFunction
VentEnables airflow to cool internal components.
(1)
RJ-11 (modem) jackConnects a modem cable.
(2)
CAUTION: To prevent overheating, do not
obstruct vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft
surface, such as pillows or thick rugs or clothing, to
block airflow.
NOTE: The computer fan starts up automatically
to cool internal components and prevent
overheating. It is normal for the internal fan to cycle
on and off during routine operation.
(3)
(4)
USB ports (2)Connect optional USB devices.
Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
ENWWRear components11
Bottom components
ItemComponentFunction
Vents (6)Enable airflow to cool internal components.
(1)
CAUTION: To prevent overheating, do not
obstruct vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as
an adjoining optional printer, or a soft surface, such
as pillows or thick rugs or clothing, to block airflow.
(2)
(3)
(4)
(5)
(6)
NOTE: The computer fan starts up automatically
to cool internal components and prevent
overheating. It is normal for the internal fan to cycle
on and off during routine operation.
Battery lock latchReleases the battery from the battery bay.
Hard drive, SIM card, and WWAN bayHolds the hard drive, a SIM card (select models only), and
a WWAN module (select models only).
CAUTION: The WWAN module and WLAN
module are not interchangeable.
Optical drive release latchReleases the optical drive from the drive bay.
Memory module compartmentContains the memory module slots.
WLAN module compartmentHolds a WLAN module (select models only).
CAUTION: The WWAN module and WLAN
module are not interchangeable.
12Chapter 2 External component identificationENWW
ItemComponentFunction
Battery release latchReleases the battery from the battery bay.
(7)
Battery bayHolds the battery.
(8)
NOTE: To prevent an unresponsive system and
the display of a warning message, replace with
only a wireless module device authorized for use in
the computer by the governmental agency that
regulates wireless devices in your country or
region. If you replace the device and then receive
a warning message, remove the device to restore
computer functionality. Then contact technical
support through Help and Support.
ENWWBottom components13
3
Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the password.
NOTE: These steps also clear CMOS.
Before disassembling the computer, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power cord.
3.
Remove the battery (see
4.
Remove the real-time clock (RTC) battery (see
5.
Wait approximately 5 minutes.
6.
Replace the RTC battery and reassemble the computer.
7.
Connect AC power to the computer. Do not reinsert any batteries at this time.
8.
Turn on the computer.
9.
All passwords and all CMOS settings have been cleared.
Battery on page 36).
RTC battery on page 62).
14Chapter 3 Unknown user passwordENWW
4
Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number
located on the bottom of the computer.
ENWWSerial number location15
Computer major components
Item DescriptionSpare part number
(1a)Display assemblies
12.1-inch, WXGA, BrightView, touch screen display assembly with Web camera,
fingerprint reader, and WWAN and WLAN antenna cables
441114-001
16Chapter 4 Illustrated parts catalogENWW
Item DescriptionSpare part number
12.1-inch, WXGA, BrightView, touch screen display assembly with Web camera
and WWAN and WLAN antenna cables
12.1-inch, WXGA, BrightView, touch screen display assembly with fingerprint
reader and WWAN and WLAN antenna cables
12.1-inch, WXGA, BrightView, touch screen display assembly with WWAN and
WLAN antenna cables
12.1-inch, WXGA, BrightView, display assembly with Web camera, fingerprint
reader, and WWAN and WLAN antenna cables
12.1-inch, WXGA, BrightView, display assembly with Web camera and WWAN
and WLAN antenna cables
12.1-inch, WXGA, BrightView, display assembly with fingerprint reader and
WWAN and WLAN antenna cables
12.1-inch, WXGA, BrightView, display assembly with WWAN and WLAN
antenna cables
12.1-inch, WXGA, BrightView, touch screen display assembly with Web camera,
fingerprint reader, and WLAN antenna cable
12.1-inch, WXGA, BrightView, touch screen display assembly with Web camera
and WLAN antenna cable
12.1-inch, WXGA, BrightView, touch screen display assembly with
fingerprint reader and WLAN antenna cable
battery release latch, and 4 rubber feet, not illustrated)
For use only with computer models equipped with WWAN (includes WWAN
external antenna board and WWAN external antenna board cable)
For use only with computer models not equipped with WWAN441137-001
Rubber Feet Kit (includes 3 base enclosure rubber feet, 2 top cover bumper
pads, 8 display bezel screw covers, pen cover, and WWAN external antenna
cover, not illustrated)
441143-001
441145-001
441146-001
441147-001
441136-001
441139-001
(19)Memory modules, 1-DIMM
PC2-5300, 667-MHz, 1024-MB441406-001
PC2-5300, 667-MHz, 512-MB441405-001
(20)WWAN module
WWAN external antenna (not illustrated)
(21)Hard drives (all 5400-rpm, include hard drive bracket and hard drive
connector)
160-GB441128-001
120-GB441127-001
80-GB441126-001
60-GB441125-001
(22)WLAN modules
802.11a/b/g WLAN module for use in Canada and the United States.407160-001
442023-001
441306-001
ENWWComputer major components19
Item DescriptionSpare part number
802.11a/b/g WLAN module for use in the following countries or regions. These
countries or regions are categorized as the rest of the world (ROW): China,
Ecuador, Haiti, Honduras, Pakistan, Peru, Qatar, South Korea, Uruguay,
Venezuela
802.11a/b/g WLAN module for use in Japan.407160-291
802.11b/g WLAN module for use in the following countries or regions. These
countries or regions are categorized as most of the world (MOW): Argentina,
Brazil, Canada, Chile, Mexico, Taiwan, the United States
802.11b/g WLAN module for use in the following ROW countries or regions:
China, Ecuador, Haiti, Honduras, Pakistan, Peru, Qatar, South Korea, Uruguay,
Venezuela
Display assembly components
407160-002
407159-001
407159-002
ItemDescriptionSpare part number
(1)Display bezels
For use only with computer models equipped with a Web camera and fingerprint
reader
For use only with computer models equipped with a Web camera, but not
fingerprint reader
For use only with computer models equipped with a fingerprint reader, but not a
Web camera
For use only with computer models not equipped with a Web camera or fingerprint
reader
(2)Fingerprint reader board (includes bracket)
441117-001
441116-001
441118-001
441115-001
441121-001
20Chapter 4 Illustrated parts catalogENWW
ItemDescriptionSpare part number
(3)Web camera module
(4)Display inverter (includes Mylar shield
(5)Display panels (include display panel cable, Web camera cable, and
fingerprint reader cable)
For use only with computer models equipped with touch screen display assemblies 441759-001
For use only with computer models not equipped with touch screen display
assemblies
(6)Display LED board
(7)Display QuickPlay board
(8)Display enclosures
For use only with computer models equipped with WWAN (includes logo and
WWAN and WLAN wireless antenna transceivers and cables)
For use only with computer models not equipped with WWAN (includes logo and
WLAN wireless transceivers and cables)
Display Screw Kit (not illustrated)
Display touch boards (not illustrated)
For use only with computer models equipped with touch screen display assemblies 441403-001
For use only with computer models not equipped with touch screen display
assemblies
441120-001
441119-001
441758-001
441123-001
441122-001
441401-001
441402-001
441124-001
441404-001
ENWWDisplay assembly components21
Plastics Kit
ItemDescriptionSpare part number
(1)
(2)
(3)
(4)
(5)
Plastics Kit
ExpressCard slot bezel
Display connector cover (includes 1 captive screw, secured by a C-clip)
WLAN module compartment cover (includes 1 captive screw, secured by a Cclip)