HP Pavilion N3110, Pavilion N3150, Pavilion N3190 Using Instructions

Tips for Using the HP Pavilion Notebook PC

Configuring and Testing Your HP Pavilion Notebook PC

• Configuring the Pavilion Notebook with the BIOS Setup Utility

• Updating the Pavilion Notebook BIOS

• Testing the Pavilion Notebook with HP Diag Tools

• Using Enhanced Video and Dual Monitors

• Expanding the Hibernate Partition When Adding RAM

• Recovering Software

Modem Information

• Modem Specifications

• Selecting Modem Modes

Troubleshooting

• Audio Problems

• CD-ROM Drive Problems

• Display Problems

• Hard Disk Drive Problems

• Heat Problems

• Keyboard, Touch Pad, and Mouse Problems

• Infrared Problems

• Memory Problems

• Modem Problems

• PC Card (PCMCIA) Problems

• Performance Problems

• Port Replicator Problems

• Power and Battery Problems

• Printing Problems

• Serial, Parallel, and USB Problems

• Startup Problems

• Suspending and Resuming Problems

Specifications

• HP Pavilion Notebook PC Hardware Specifications

• Software System Resources

Configuring the Pavilion Notebook with the BIOS Setup Utility

The BIOS (Basic Input and Output System) Setup utility is a menu-driven utility that enables you to make changes to the system configuration and tailor the operation of your notebook to your individual work needs.

The settings made in the BIOS Setup utility control the hardware and therefore have a fundamental effect on how the Pavilion Notebook operates.

This page describes the BIOS Setup utility menus and options in detail.

To run the BIOS Setup utility

1. Close all applications, then shut down Windows and restart the computer.

2. When you see the HP logo, press F2 to enter the BIOS Setup utility.

3. The pointing devices are not active in the BIOS Setup utility. Press the RIGHT and LEFT arrow keys to move among menus. Press the DOWN and UP arrow keys to move among options in a menu. Press F5 or F6 to move through values for the current option or press ENTER to display a list of choices. See the tables below for more information.

4. After you select the options you want, press F10 or use the Exit menu to exit the BIOS Setup utility. If the settings cause a conflict between devices during reboot, the system prompts you to run BIOS Setup, and the conflicting settings are marked.

Main Menu Default

BIOS Revision Shows the current BIOS version. Detected

automatically.

System Time Sets the time using 24-hour format. Values set

take effect immediately. System Date Sets the date using mm/dd/yyyy format. Diskette A Sets the floppy drive type. Floppy disk drive

type detected and set automatically.

Primary Master Sets the hard disk drive type and various

parameters.

Secondary Master Sets the CD-ROM drive type and various

parameters.

Display Device Switches between the built-in display (LCD), an

external display (CRT) if attached, and both. PS/2 Mouse Enables or disables the pointing devices. Enabled ZV Port Sets whether zoomed video function is enabled,

to connect from a PC card to a VGA controller.

Hard disk drive detected and set automatically.

CD-ROM drive detected and set automatically.

LCD/CRT

Enabled

Quiet Boot When enabled, hides summary of

power-on self-test and messages during boot. System Memory Shows the system memory size. 640KB Extended Memory Shows the extended memory size. Detected

Enabled

automatically.

Advanced Menu Default

Serial port Sets how the serial port is configured by the

BIOS (specified or automatic). Base I/O address Sets the I/O address and interrupt. 3F8 IRQ4

Enabled

IrDA port Sets how the infrared port is configured by the

BIOS (specified or automatic). Mode When IrDA port is enabled, sets the hardware to

support SIR (Standard IR) or FIR (Fast IR) infrared

communications. (Driver installation is required.) Base I/O address When IrDA port is enabled, sets the I/O address

and interrupt. DMA channel When Fast IR mode is enabled, sets the DMA

channel. Parallel Port Sets how the parallel port is configured by the

BIOS (specified or automatic). Mode Sets the port to output only, bi-directional, ECP

mode, or EPP mode. Base I/O address Sets the I/O address. 378 IRQ7 DMA channel When ECP mode is enabled, sets the DMA

channel. Local Bus IDE Adapter Enables the primary (hard drive) and secondary

(CD-ROM drive) controllers. Floppy disk controller Enables the floppy disk drive. Enabled

Disabled

SIR

2F8 IRQ3

DMA 3

Enabled

Bi-directional

DMA 0

Both

Security Menu Default

User Password Is Shows if a user password is set. Clear Supervisor Password Is Shows if a supervisor password is set. Clear Set User Password Press ENTER to set, change, or clear user

password. Password length can be no longer

than 8 characters, 0-9, A-Z. Set Supervisor

Password

Password on boot Sets whether a user password is required when

Press ENTER to set, change, or clear supervisor

password. This password protects BIOS Setup

settings.

the computer boots.

Power (APM) Menu*

PM Control Disables power management, or enables it Battery Powered

Enabled

Default

either always or when on battery power only. Only

When Battery Exists

Only

Power Savings Sets the combination of power management

features for your usage. (Choose Customize if

you want to set any of the Timeout options.) Standby Timeout Sets the period of inactivity after which the

computer goes from On to Standby power mode. Suspend Timeout Sets the period of inactivity after which the

computer goes from Standby to Suspend power

mode. Hibernate Timeout Sets whether the computer goes from Suspend

to Hibernate power mode after the indicated

period of inactivity. Hard Disk Timeout Sets the period of inactivity after which the hard

disk stops spinning. Video Timeout Sets the period of hard disk inactivity after which

the screen is turned off. Power Button Mode Sets the action (Suspend or Off) of the blue

power button when pressed for less than 4

seconds. Resume on Modem Ring Sets whether the system resumes from Suspend

if a ring signal is received. Resume on Time Sets whether the system resumes from Suspend

at a defined time of day.

Maximum Battery Life

2 minutes

2 hours

1 minute

Off

Suspend

Off

Resume Time Sets the 24-hour time when the system resumes

from Suspend if enabled. Cooling Control Sets mode for reduction of CPU temperature to

Silence (less cooling) or Performance (more

cooling).

Performance

Boot Menu Default

Removable Devices Hard Drive ATAPI CD-ROM Drive

Shows the order of boot devices. Move the entries to change the order. Removable Devices include the floppy disk drive.

1. Removable Devices

2. Hard Drive

3. ATAPI CD-ROM Drive

Exit Menu

Exit Saving Changes Saves Setup changes to CMOS, exits, and

reboots.

Exit Discarding Changes Discards Setup changes since last save, exits,

and reboots. Does not affect security, date, or time changes.

Load Setup Defaults Restores default settings, stays in Setup. Does

not affect security, date, or time changes.

Discard Changes Discards Setup changes since last save, stays in

Setup. Does not affect security, date, or time

changes.

Save Changes Saves Setup changes to CMOS and stays in

Setup. Security settings are saved when changed.

Updating the Pavilion Notebook BIOS

Hewlett-Packard may provide updates to the BIOS to enhance the capabilities of the Pavilion Notebook. Updates will be available from HP Customer Care. Visit the support area of the HP notebook PC Web site at http://www.hp.com/notebook. Download the BIOS update and follow the instructions in the README.TXT file on how to create the BIOS update floppy disk.

CAUTION: Because a BIOS update replaces the previous version, it is important you follow these instructions exactly. Otherwise, the Pavilion Notebook may be damaged. The BIOS update process resets the configuration settings in the BIOS Setup utility, and it erases any BIOS passwords.

To update the BIOS

1. Remove any PC Cards.

2. If the notebook is docked, undock it.

3. Connect the AC adapter to the notebook.

4. Insert the BIOS update disk in the floppy disk drive.

5. Restart the computer.

6. Follow the onscreen instructions. This starts a process that takes approximately 1 minute.

Once the update process begins, do not interrupt it.

7. When the process is completed, reboot the computer by pressing the system-off button on the

bottom of the notebook.

Testing the Pavilion Notebook with HP Diag Tools

The HP Diag Tools provide two levels of system hardware testing:

• Automated testing using the basic hardware test.

• Advanced testing using the individual hardware tests.

The tests are designed to run after the system reboots. This ensures that the computer will be in a predictable state, so the diagnostic program can properly test the hardware components. The tests are non-destructive and are designed to preserve the state of the computer. The notebook reboots when you exit the program so drivers can be loaded.

To create a diagnostic floppy disk

NOTE: You do not need to run the diagnostics from a floppy disk; however, it’s

a good idea to create a diagnostic disk in case something happens to your hard drive.

To create a diagnostic floppy disk, download the diagnostic software package from the HP notebook PC Web site (http://www.hp.com/notebook). First run the downloaded file to unpack the files, then run diaginst to create the diagnostic disk. Note that you can create this diagnostic disk on any computer with Internet access.

To run the diagnostic test

1. Insert the diagnostic disk in the floppy drive and restart the computer.

or Restart the computer; when you see the HP logo, press F10 to start the diagnostics utility.

2. When you see the initial diagnostics screen, press F2 twice to continue.

In case the initial diagnostics screen does not appear:

• If you ran the diagnostics from a floppy disk, run scandisk on the floppy disk. If you

discover errors on the disk, create a new diagnostic disk, using a different floppy disk, before running the test again.

• If you ran the diagnostics from the hard disk, create a diagnostics floppy disk (according

to the procedure above) and then follow step 1 above.

3. When the hardware detection finishes, check the list of detected hardware.

If a device is not detected or fails its test below, it may be configured incorrectly in the BIOS Setup utility. You can confirm the problem by running BIOS Setup and checking the settings.

4. Run the basic test. Press F2 twice to start the basic hardware test.

5. Wait until the test has finished.

6. If you intend to exit without running advanced tests, press F4 twice to save system and test

information in the Support Ticket log file, HPSUPPT.TXT. Then remove the diagnostic disk (if you used one) and press F3 twice to exit.

7. Optional: Run the advanced tests. Press F2 twice to open the advanced test screen.

8. Select and run the appropriate tests. Tests are not listed if no such hardware is detected. Press

the following keys to run tests:

ENTER Runs the highlighted test. F5 or SPACE Marks or unmarks the highlighted test. F6 Marks or unmarks all tests in the current menu. F7 Marks or unmarks all tests in all menus. F10 Runs all marked tests.

9. When you have finished running tests, press ESC to exit the advanced tests.

10. Optional: Save system and test information. Press F4 to create the Support Ticket log file,

HPSUPPT.TXT.

NOTE: If you ran the diagnostics from a floppy disk, the log file is stored on the

diskette. If you ran the diagnostics from the hard disk (by pressing F10), the log file is stored on a hidden partition on the hard disk.

11. To exit, remove the diagnostic disk (if you used one), and press F3 twice to exit and reboot.

12. Optional: Check the Support Ticket log. The Support Ticket log file contains a list of all

test results and errors. If you ran the diagnostics from a floppy disk, you can open the HPSUPPT.TXT file with a text editor, such as Notepad. To open a log file that was stored on your hard disk, go to the C:\DMI\HPDIAGS directory and double-click HPSUPPT.EXE; this displays the log file in Notepad.

Using Enhanced Video and Dual Monitors

Standard video drivers are installed on your Pavilion Notebook for various settings of screen area and colors, as well as for screen zoom capabilities. If you wish to use additional video features such as Stretch and Rotate, you can install a supplemental video driver.

To install the supplemental video driver

1. In Windows Explorer, open the folder c:\notebook\drivers\video\control.

2. Double-click the Setup.exe file, and follow the onscreen instructions.

3. Click Start, Settings, Control Panel.

4. Double-click Display.

5. Select the Settings tab, choose either High Color (16 bit) or True Color (24 bit), and click

OK.

Do not select 256 colors, since the background is sometimes distorted.

To use the video control panel

After you have installed the supplemental video driver, a video control panel is available.

1. Click Start, Settings, Control Panel.

2. Double-click Display.

3. Select the LynxE tab and use the controls available there for additional features, such as

Stretch and Rotation, turning LCD (built-in display) and CRT (external monitor) on and off, and enabling video hot keys.

To use two monitors in dual mode

You can use two monitors with your Pavilion Notebook, either in dual mode, effectively expanding your screen real estate, or in simultaneous mode, displaying the same screen twice.

The LCD monitor that is part of the Pavilion Notebook is the primary display (Monitor 1), and a second CRT monitor attached to the rear video port is the secondary display (Monitor 2). You can also switch from one monitor to the other (using only one at a time) by pressing Fn+F12.

To enable the dual monitor display:

1. Click Start, Settings, Control Panel.

2. Double-click Display.

3. Select the Settings tab.

4. Position the second monitor to the right or left of your notebook display to match your

monitor location.

5. Select each monitor and set the colors and screen area to the desired values. The following

settings support dual display mode:

• Set a 12.1-inch display to 256 colors or High Color (16 Bit) with an 800

• Set a 13.3-inch display to 256 colors with a 1024

×600 screen area.

×768 screen area.

6. Make sure that the Settings box “Extend my Windows desktop onto this monitor” is checked. Here are some other limitations to be aware of as you choose your monitor settings:

• The sum of the video memory used by both monitors must be less than the total video

memory size. Your HP Pavilion Notebook PC comes with 2 MB memory installed.

• Monitor 1 has to be in the same resolution as the panel size. For example, if the panel is

800

×600, the resolution selected for the Monitor1 must be exactly 800×600 in order to enable

dual display mode.

• Monitor 1 can be set to 256 colors or High Color (16 Bit), not True Color (24 bit), since

Virtual Refresh can be supported only in 256 color and High Color (16 Bit) modes. Monitor 2 can be set to 256 colors or High Color (16 Bit) only.

• Monitor 1 and Monitor 2 cannot both be in 256 color mode.

• Settings cannot be changed on Monitor 2 if DirectDraw is enabled—for example, if video is

playing—since the display driver cannot reallocate the display memory for dual display support.

• Under dual display mode, only the software cursor can be used. There is no hardware cursor

available under Virtual Refresh mode.

• Dual display mode is not available if you are currently in a special mode from the LynxE

video control panel settings, such as Rotation or Stretch.

• Games that use the DirectDraw API cannot run in dual display mode. You will be prompted

to disable Monitor 2 before running the game.

Expanding the Hibernate Partition When Adding RAM

The HP Pavilion Notebook PC comes with either 32 or 64 megabytes (MB) of random access memory (RAM) installed, and the size of the Hibernate partition is set appropriately. However, if you add RAM so that your total RAM is greater than 256 MB, you must change the size of the Hibernate partition. This partition is automatically used to save your current session from RAM when battery level is low. As a result, you must provide a sufficiently large Hibernate partition to accommodate all the information stored in RAM; otherwise, you risk losing work in progress.

You can create the Hibernate partition by booting from the Recovery CD. The partitioning and recovery process takes approximately 20 minutes—do not interrupt the process or unplug the AC

adapter until the process is completed.

CAUTION: This procedure will format the hard disk drive and erase all data on the disk. Be sure to back up all data from your hard disk before you begin this procedure. After the hard disk drive is formatted, you’ll need to reinstall any applications.

To expand the hibernate partition

1. Back up all data from your hard disk.

2. If you wish to install additional RAM, do so now.

3. Connect the AC adapter to the notebook.

4. Insert the Recovery CD in the CD-ROM drive. (If your system came with two Recovery CDs,

insert Disc 1.)

5. Restart the computer, and when you see the HP logo, press ESC twice.

6. Select the CD-ROM drive as the boot device, and press ENTER.

7. Choose Continue.

8. Choose Advanced.

9. Select a size from the Hibernate Partition Size drop-down list.

10. If you want to create a hibernate partition without recovering the operating system, select the

“Do not load operating system” checkbox and select one of the partition options.

11. Choose Continue.

12. Click OK to begin.

NOTE: If your system came with two Recovery CDs, you may be prompted to

insert the other Recovery CD during the partitioning process.

13. When you are prompted to reboot your computer, remove the Recovery CD and press

Ctrl+Alt+Delete.

14. Follow the onscreen instructions for setting up Windows.

15. When Windows setup is complete, reinstall any applications and restore backed up data.

Recovering Software

If you’ve deleted or lost files on the HP Pavilion Notebook PC, causing the system to work improperly, you may need to recover the original Windows 98 operating system.

You can use the Recovery CD(s) to

• Recover the software that was factory-installed on your HP Pavilion Notebook PC.

• Expand the Hibernate partition

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HP Pavilion N3110, Pavilion N3150, Pavilion N3190 Using Instructions

Specifications and Main Features

Frequently Asked Questions

User Manual