HP PAVILION MEDIA CENTER M8100, PAVILION MEDIA CENTER M7700, PAVILION MEDIA CENTER M8400, PAVILION MEDIA CENTER M8200, PAVILION MEDIA CENTER M8000 User Manual

Upgrading and Servicing Guide

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The information in this document is subject to change without notice.

Table of Contents

Safety Information......................................................................... 1

Opening and Closing the PC........................................................... 1

Preparing the PC ......................................................................................1

Before Opening the PC .............................................................................1

After Closing the PC..................................................................................2

Removing the Side Panel ...........................................................................2

Replacing the Side Panel ...........................................................................3

Removing the Front Panel...........................................................................3

Replacing the Front Panel ..........................................................................3

Locating Components Inside the PC ............................................................4

Removing and Replacing Drives..................................................... 4

Removing an Optical Drive........................................................................4

Replacing or Adding an Optical Drive ........................................................5

Removing a Memory Card Reader .............................................................5

Installing a Memory Card Reader...............................................................6

Removing a Hard Disk Drive ......................................................................6

Replacing a Hard Disk Drive......................................................................8

Adding an Additional Hard Disk Drive........................................................9

Adding Memory .......................................................................... 11

Removing a Memory Module ...................................................................11

Installing a Memory Module ....................................................................12

Removing or Installing an Add-in Card ........................................ 12

Removing an Add-in Card .......................................................................12

Installing an Add-in Card.........................................................................13

Replacing the Battery .................................................................. 14

Upgrading and Servicing Guide

iii

iv Upgrading and Servicing Guide

Safety Information

Opening and Closing the PC

This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950).

WARNING: Please read “Safety Information” in your Warranty and Support Guide before installing and connecting your system to the electrical power system.

The Upgrading and Servicing Guide provides instructions on how to remove and replace hardware components of your PC.

To open the lid of your PC, gently push down on the lid before sliding it back.

Preparing the PC

Before you upgrade any component in your PC, you need to prepare the PC so that you can safely handle it and the components.

Read the following items before attempting to upgrade or service the PC:

• These procedures assume familiarity with the

general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment.

• Write down and save the system model and

serial numbers, all installed options, and other information about the system. It’s easier to consult this information than to open up and examine the PC.

• It is recommended that you use an antistatic wrist

strap and a conductive foam pad when working on the system.

ARNING: Always disconnect the modem cord from the telephone system, and then disconnect the PC from the power source before removing the front and side panels of the PC. Failure to do so before you open the PC or do any procedures can result in personal injury or equipment damage.

Before Opening the PC

To avoid injury and equipment damage, always follow this procedure in this order before opening the PC:

1 Remove any diskette or optical disc (CD or DVD)

from the PC.

2 Click the Start button on the taskbar. Click Tur n

Off Computer and then click Turn Off again.

Upgrading and Servicing Guide 1

3 Disconnect the modem/telephone cable, if present.

WARNING: To reduce the risk of personal injury from electrical shock or hot surfaces, disconnect the power cord from the wall outlet, and allow the internal system components to cool before touching.

4 Disconnect the power cord from the electrical outlet

and then from the PC.

5 Disconnect all other attached cables (such as the

keyboard, mouse, and monitor).

6 Disconnect all external devices.

CAUTION: Static electricity can damage the electronic components of the PC or optional equipment. Ensure that you are discharged of static electricity by briefly touching a grounded metal object.

After Closing the PC

Removing the Side Panel

To avoid injury and equipment damage, always follow this procedure in this order after closing the PC:

1 Reconnect the power cord.

WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telecommunications or telephone connectors into the network interface card (NIC) (labeled as an Ethernet connector).

2 Reconnect the modem/telephone cable and all

other attached cables (such as the keyboard, mouse, and monitor).

3 Reconnect external devices. 4 Turn on the PC and all peripherals such as the

monitor.

5 If you installed an add-in card, install any software

drivers supplied by the card manufacturer.

6 See “Before Opening the PC” on page

7 Loosen the two thumbscrews on the right side of the

back panel. The first time you loosen these screws, you may need to use a Phillips screwdriver.

WARNING: Beware of sharp edges inside the chassis.

8 Slide the panel back about 2.5 cm (1 inch), lift it

off the PC, and set it aside.

NOTE: You do not need to remove the other side

panel to replace the hardware listed in this guide.

2 Upgrading and Servicing Guide

Replacing the Side Panel

Replacing the Front Panel

1 Slide the side panel

forward on the frame until it locks into place.

2 Align the

thumbscrews on the side panel with the holes on the back of the chassis frame, and then tighten the thumbscrews on the side panel.

3 See “After Closing the PC” on page

Removing the Front Panel

This procedure is necessary only when removing or replacing an optical drive, a memory card reader, or a hard disk drive.

1 Place the chassis upright, and then align the three

tabs on the right side of the front panel with the correct holes on the chassis.

2 Guide the three small tabs on the left side of the

front panel into the correct holes until the panel snaps into place.

1 Locate the three small tabs attached to the front

panel on the side of the chassis.

2 Press each tab away from the center of the chassis.

Press the top, the middle, and the bottom tab, and then gently remove the front panel.

Upgrading and Servicing Guide 3

Locating Components Inside the PC

Removing an Optical Drive

A Memory card reader

B Upper optical drive bay, may be a CD-ROM,

CD-RW, DVD-ROM, DVD+RW, or combination drive

C Lower optical drive bay, may be empty (blank

plate) or a CD-ROM, CD-RW, DVD-ROM, DVD+RW, or combination drive

D Hard disk drive (located behind the HP Personal

Media Drive bay)

E HP Personal Media Drive bay

NOTE: The HP Personal Media Drive is a removable,

large capacity hard disk drive that is sold separately.

1 Complete the procedures to prepare the PC and to

remove the side panel as described in “Opening and Closing the PC” on page

2 Remove the front panel. See “Removing the Front

Panel” on page

Removing and Replacing Drives

Your PC includes several drives that you can replace or upgrade. See “Locating Components Inside the PC” on page

You can add an optical drive to an empty lower optical bay.

4 Upgrading and Servicing Guide

3 Lift the plastic tabs on the side of the optical drive

you want to remove. Push the drive part way out through the front of the PC.

NOTE: You do not need to remove the screws

on the side of the optical drive to remove it from the PC.

4 Make a note of each cable and plug orientation

attached to the back of the optical drive you want to replace before removing the cables.

5 Disconnect the power cable and data cable from

the back of the optical drive, using a gentle rocking motion. Disconnect the sound cable, if present.

6 Pull the drive out through the front of the PC. 7 If you are replacing the old drive with a new drive,

remove the four guide screws from the old drive. You need these screws to install the new drive.

Replacing or Adding an Optical Drive

1 Complete the procedures to prepare the PC and to

remove the side panel as described in “Opening and Closing the PC” on page

2 Remove the front panel. See “Removing the Front

Panel” on page

3 If your optical drive bay is empty, remove the

drive cover by pressing the tabs on each side of the drive cover, and then pulling it toward you and out of the PC.

4 Screw all four guide screws into the sides of your

optical drive. Refer to the instructions that came with your optical drive.

5 Slide the new optical drive through the front of the

PC. Don’t slide the drive in all the way; you need room to attach the cables.

6 Connect the power cable and data cable to the

back of the optical drive. Some drive models may have a sound cable. If so, connect the sound cable.

7 Push the optical drive all the way in through the

front of the PC until it snaps into place.

8 Replace the front panel. See “Replacing the Front

Panel” on page

9 Complete the procedures to replace the side panel,

and to close the PC. See “Opening and Closing the PC” on page

Removing a Memory Card Reader

Your PC has a memory card reader above your optical drive. You can replace it with another memory card reader.

To ensure that the drive fits properly into the PC, be sure to purchase the replacement memory card reader from HP. Refer to the Warranty and Support Guide for contact information.

1 Complete the procedures to prepare the PC and to

remove the side panel as described in “Opening and Closing the PC” on page

2 Remove the front panel. See “Removing the Front

Panel” on page

3 Remove the screw under the memory card reader.

Upgrading and Servicing Guide 5

4 Pull the memory card reader part way out of the

front of the PC.

5 Remove the cable attached to the side of the

memory card reader.

Installing a Memory Card Reader

1 Complete the procedures to prepare the PC and to

remove the side panel as described in “Opening and Closing the PC” on page

2 Remove the front panel. See “Removing the Front

Panel” on page

3 See “Removing a Memory Card Reader” on

page

4 Attach the cable to the memory card reader. 5 Slide the memory card reader inside the slot and

make sure the screw hole on the chassis is aligned with the screw hole under the memory card reader.

Removing a Hard Disk Drive

The hard disk drive of your PC is attached to your HP Personal Media Drive bay. The hard disk drive is preloaded with the system recovery partition of your PC. If you remove this hard disk drive, store it in an antistatic bag that is properly sealed.

CAUTION: Back up your personal files on the hard disk drive to an external storage device, such as a CD, before removing the hard disk drive. Failure to do so will result in data loss. After replacing the hard disk drive, you need to run System Recovery using the recovery discs to load the factoryinstalled files. Please read “System Recovery” in your printed documentation for details about the recovery procedure.

You can replace the (primary) hard disk drive attached to the drive bay.

The hard disk drive is either a Serial ATA (advanced technology attachment) drive that uses a narrow data cable, or a Parallel ATA drive that uses a wide data cable.

6 Insert the screw to secure the memory card reader

to the chassis.

7 Replace the front panel. See “Replacing the Front

Panel” on page

8 Complete the procedures to replace the side panel,

and to close the PC. See “Opening and Closing the PC” on page

To remove a hard disk drive

1 Complete the procedures to prepare the PC and to

remove the side panel as described in “Opening and Closing the PC” on page

2 Remove the front panel. See “Removing the Front

Panel” on page

3 Make a note of each cable attached to the hard

disk drive and back of the HP Personal Media Drive bay before removing the cables.

6 Upgrading and Servicing Guide

4 Squeeze the tabs on the Personal Media Drive bay

connector and remove the cable (A).

Disconnecting the Parallel ATA hard disk drive cables

6 Remove the two screws on the front of the

drive bay.

7 Gently pull back and hold the drive bay release

tab while pulling out the drive bay from the front of the PC.

5 Disconnect the power cable and data cable from

the back of the hard disk drive (B). For a Serial ATA drive, press the latch (1) (select models only) in the center of each plug and pull the plug (2) from the drive connector. For a Parallel ATA drive, use a gentle rocking motion to free the plug.

Disconnecting the Serial ATA hard disk drive cables

8 Gently lay the drive bay flat with the hard disk

drive on top.

Upgrading and Servicing Guide 7

9 Remove the four screws that secure the hard disk

drive to the drive bay. Lift the hard disk drive up from the drive bay bracket.

Replacing a Hard Disk Drive

The hard disk drive of your PC attaches to your HP Personal Media Drive bay.

1 Follow the steps in “Removing a Hard Disk Drive”

on page

2 Align the hard disk drive with the holes on the

HP Personal Media Drive bay bracket. Insert and tighten the four screws.

3 Slide the drive bay into the PC until it snaps into

place.

4 Attach the screws to the front of the drive bay.

5 Attach the data and power supply cables to the

back of the hard disk drive.

WARNING: For Parallel ATA drives, connect the IDE cable end (C) labeled Master to the primary hard disk drive. If the IDE cable is not connected correctly, the PC will not be able to locate the hard disk drives and data may be lost.

8 Upgrading and Servicing Guide

6 The Personal Media Drive bay connector has a

special keying feature and can only be inserted in the correct position. Squeeze the tabs on the connector and insert the cable into the drive bay (D). Make sure the connector is securely inserted into the drive bay.

7 Replace the front panel. See “Replacing the Front

Panel” on page

8 Complete the procedures to replace the side panel,

and to close the PC. See “Opening and Closing the PC” on page

Adding an Additional Hard Disk Drive

You can add an additional or secondary Serial ATA hard disk drive to the bottom of your PC (select models only). Check the bottom of your PC for four mounting holes to attach the secondary hard disk drive. If your PC has the holes, continue with this procedure. If your PC does not have the holes, you cannot add an additional hard disk drive.

Hard Disk Drive Types

The hard disk drive is either a:

• Serial ATA (Advanced Technology Attachment)

drive that uses a narrow data cable. In a typical installation, a secondary Serial ATA hard disk drive connects to a Serial ATA connector on the PC motherboard.

• Parallel ATA (Advanced Technology Attachment)

drive that uses a wide data cable.

IMPORTANT: If you want to install a Parallel ATA

hard disk drive, check your PC motherboard for an open Parallel ATA connector before installing (select models only). You need a separate Parallel ATA connection cable (purchased separately). If your PC motherboard does not have an open Parallel ATA connector, you cannot add a Parallel ATA hard disk drive, but can add a Serial ATA drive.

You need a Phillips screwdriver and needle-nose pliers.

1 Complete the procedures to prepare the PC and to

remove the side panel as described in “Opening and Closing the PC” on page

2 Remove the four plastic plugs from the bottom of the

PC. Use needle-nose pliers to press the tip of the stud on the inside of the PC case and then pull the head of the plastic plug out from the outside of the PC case.

3 Remove the four screws from the sides of the hard

disk drive. Use a Phillips screwdriver.

NOTE: If your hard disk drive does not include the

screws, you may need to purchase four additional screws. If your hard disk drive screws are torx screws, you may need a torx screwdriver.

WARNING: For Parallel ATA hard disk drives, set the jumper to the cable select (CS) position before attaching the drive to the PC.

Upgrading and Servicing Guide 9

4 Align the hard disk drive with the holes on the

bottom of the PC. The cable connectors must face the back of the PC. Insert and tighten the four screws.

5 Attach the data and power supply cables to the

back of the hard disk drive.

Serial ATA hard disk drive

Parallel ATA hard disk drive

WARNING: For Serial ATA hard disk drives, do not use right angle data and power cable connectors. Right angle connectors will bend against the chassis bottom, and may break. Serial ATA data and power cables must have straight connectors.

WARNING: For Parallel ATA hard disk drives, connect the IDE cable end labeled Secondary to the secondary hard disk drive.

10 Upgrading and Servicing Guide

You must purchase a separate Parallel ATA hard disk drive connection cable.

6 Attach the data cable connector end to an open

Serial ATA (or Parallel ATA) connector on the PC motherboard.

Serial ATA motherboard connector

WARNING: Do not to use the connector that was connected to the original Serial ATA drive that was installed in the system.

7 Complete the procedures to replace the side panel,

and to close the PC. See “Opening and Closing the PC” on page

Adding Memory

Removing a Memory Module

1 Complete the procedures to prepare the PC and

remove the side panel as described in “Opening and Closing the PC” on page

2 Remove the front panel. See “Removing the Front

Panel” on page

3 Remove the hard disk drive. See “Removing a Hard

Disk Drive” on page

4 Gently lay the PC on its side. 5 Locate the memory sockets on the motherboard.

CAUTION: When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module.

6 Move any cabling out of the way, if necessary.

WARNING: Do not pull the memory module out of the socket. Use the retaining clips to eject the module.

7 Push down the two retaining clips on the ends of

the socket until the memory module pops out of the socket.

The motherboard contains sockets for DDR DIMMs (double data rate dual in-line memory modules). The exact number of sockets depends on which model you have.

To determine which type and speed of memory module your PC uses, and for specific memory module information and specifications, go to the Web site listed in your Warranty and Support Guide and click the Support link.

WARNING: Using the wrong type of memory module could damage the system.

8 Hold the memory module by its edges only, as you

lift it away from the socket. Store it in its antistatic packaging.

Upgrading and Servicing Guide 11

Installing a Memory Module

Upgrade the memory in your PC with memory of the same type and speed as the memory originally installed in your PC.

CAUTION: When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module.

1 Open both latches of the memory module socket.

See “Removing a Memory Module” on page

• If you are replacing a memory module, put the

new memory module in the same memory slot from which the old memory was removed.

• If you are adding a memory module, install the

new module into the socket nearest the preinstalled module, and install additional modules in the next available sockets.

2 Hold the new memory module by its edges only as

you remove it from the antistatic packaging. Avoid touching the memory chips or the gold contacts on the module.

3 The memory module can be installed in only one

way. Match the notch on the module with the tab on the memory socket. Push the module carefully and firmly into the slot, ensuring that the latches on both ends snap into place.

11.

5 Complete the procedures to replacing a hard disk

drive and close the PC. See “Replacing a Hard Disk Drive” on page

6 Complete the procedures to replace the side panel

and close the PC. See “Opening and Closing the PC” on page

Removing or Installing an Add-in Card

An add-in card is a circuit board, such as a PCI or an AGP card, that fits into a PC add-in card slot. Your PC contains several add-in card slots that can be used to add components to your PC. The PC component configurations vary by model.

WARNING: Do not overload the system by installing add-in cards that draw excessive current. The system is designed to provide 2 amps (average) of +5 V∿

A Phillips screwdriver is needed to remove, replace, or add an add-in card.

power for each board/card in the PC. The total +5 V∿ current draw in a fully loaded system (one with all add-in card slots filled) must not exceed the total number of slots multiplied by 2 amps.

4 Replace any cabling that was removed.

12 Upgrading and Servicing Guide

Removing an Add-in Card Installing an Add-in Card

1 Complete the procedures to prepare the PC and

remove the side panel as described in “Opening and Closing the PC” on page

2 Gently lay the PC on its side. 3 Inside the PC, locate the add-in card slots on the

motherboard.

4 If you are replacing a card, make a note of any

external or internal cables attached to the card, and then disconnect them.

1 Align the edge of the add-in card with the slot

on the chassis and gently but firmly press the card straight down into the add-in card slot. The whole connector should be seated properly in the card slot.

5 Loosen the screw on the card you are replacing.

Hold the card at the top and carefully pull the card straight out of the add-in card slot.

2 Attach the screw to secure the card. 3 Connect any external or internal cables attached to

the card.

4 Complete the procedures to replace the side panel

and close the PC. See “Opening and Closing the PC” on page

NOTE: If the new card or device isn’t working, read

through the card manufacturer’s installation instructions, and recheck all connections, including those to the card, power supply, keyboard, and monitor.

Upgrading and Servicing Guide 13

Replacing the Battery

A lithium battery on the motherboard provides backup power for the PC’s timekeeping capability.

When the battery starts to weaken, the date and time may be incorrect. If the battery fails, replace it with a CR2032 lithium battery (3 volt, 220mAH rating) or an equivalent battery.

WARNING: There is danger of explosion if the battery is incorrectly replaced. Replace only with the same, or equivalent, type of battery. Discard used batteries according to the manufacturer’s instructions.

1 Complete the procedures to prepare the PC and to

remove the side panel as described in “Opening and Closing the PC” on page

2 Gently lay the PC on its side. 3 Remove any cabling, if necessary, to reach the

battery.

4 Remove any memory modules, if necessary, to

reach the battery. See “Adding Memory” on

11.

page

5 Press the latch away from the battery and lift the

battery from the socket to release the battery.

6 Install the new CR2032 battery in the socket, with

the positive (+) side facing the latch.

7 Replace memory modules or cables you removed. 8 Set the chassis upright. 9 Complete the procedures to replace the side panel,

and to close the PC. See “Opening and Closing the PC” on page

Part Number: 5991-7140

HP PAVILION MEDIA CENTER M8100, PAVILION MEDIA CENTER M7700, PAVILION MEDIA CENTER M8400, PAVILION MEDIA CENTER M8200, PAVILION MEDIA CENTER M8000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety Information

Opening and Closing the PC

Preparing the PC

Before Opening the PC

After Closing the PC

Removing the Side Panel

Replacing the Side Panel

Replacing the Front Panel

Removing the Front Panel

Locating Components Inside the PC

Removing an Optical Drive

Removing and Replacing Drives

Replacing or Adding an Optical Drive

Removing a Memory Card Reader

Installing a Memory Card Reader

Removing a Hard Disk Drive

Replacing a Hard Disk Drive

Adding an Additional Hard Disk Drive

Adding Memory

Removing a Memory Module

Installing a Memory Module

Replacing the Battery