HP Pavilion g7 Maintenance and Service Guide

HP Pavilion g7 Notebook PC
Maintenance and Service Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P.
AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, and Windows 7 are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: April 2012
Second Edition: May 2012
Document Part Number: 685778-002
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 5
Display .................................................................................................................................................. 5
Top ....................................................................................................................................................... 6
Buttons and speakers .......................................................................................................... 6
Keys ..................................................................................................................................... 7
Lights ................................................................................................................................... 8
TouchPad ............................................................................................................................ 9
Left side .............................................................................................................................................. 10
Right side ........................................................................................................................................... 11
Bottom components ........................................................................................................................... 12
3 Illustrated parts catalog ............................................................................................................................... 13
Service label ....................................................................................................................................... 13
Computer major components ............................................................................................................. 14
Display assembly subcomponents ..................................................................................................... 18
Mass storage devices ......................................................................................................................... 19
Miscellaneous parts ............................................................................................................................ 20
Sequential part number listing ............................................................................................................ 20
4 Removal and replacement procedures ....................................................................................................... 24
Preliminary replacement requirements ............................................................................................... 24
Tools required .................................................................................................................... 24
Service considerations ....................................................................................................... 24
Plastic parts ....................................................................................................... 24
Cables and connectors ..................................................................................... 24
Drive handling ................................................................................................... 25
Grounding guidelines ......................................................................................................... 25
Electrostatic discharge damage ........................................................................ 25
Packaging and transporting guidelines ............................................. 27
Component replacement procedures ................................................................................................. 29
Service label ...................................................................................................................... 29
Computer feet .................................................................................................................... 30
Battery ............................................................................................................................... 31
Service door ....................................................................................................................... 32
v
Optical drive ....................................................................................................................... 33
Hard drive .......................................................................................................................... 36
Memory module ................................................................................................................. 38
WLAN module .................................................................................................................... 41
Keyboard ........................................................................................................................... 43
Top cover ........................................................................................................................... 46
Speakers ............................................................................................................................ 49
Power button board ........................................................................................................... 50
TouchPad button board ..................................................................................................... 52
TouchPad LED board ........................................................................................................ 53
Display assembly ............................................................................................................... 55
Optical drive cable ............................................................................................................. 61
USB board ......................................................................................................................... 63
Power connector ................................................................................................................ 64
System board ..................................................................................................................... 65
RTC battery ....................................................................................................................... 67
Fan and heat sink .............................................................................................................. 68
PCH heat sink .................................................................................................................... 71
Processor ........................................................................................................................... 72
5 Using Setup Utility (BIOS) and System Diagnostics ................................................................................. 74
Starting Setup Utility (BIOS) ............................................................................................................... 74
Updating the BIOS ............................................................................................................................. 74
Determining the BIOS version ........................................................................................... 74
Downloading a BIOS update ............................................................................................. 75
Using System Diagnostics .................................................................................................................. 75
6 Specifications ................................................................................................................................................ 77
Computer specifications ..................................................................................................................... 77
43.9 cm (17.3 in) display specifications .............................................................................................. 78
Hard drive specifications .................................................................................................................... 78
Solid state drive specifications ........................................................................................................... 79
DVD±RW SuperMulti Double-Layer Combination Drive specifications .............................................. 79
BD ROM DVD±R/RW Super Multi Double-Layer Drive specifications ............................................... 81
7 Backing up, restoring, and recovering ....................................................................................................... 82
Creating backups ............................................................................................................................... 82
Creating recovery media to recover the original system .................................................... 82
What you need to know ..................................................................................... 82
Creating the recovery media ............................................................ 83
vi
Creating system restore points .......................................................................................... 83
What you need to know ..................................................................................... 83
Creating a system restore point ........................................................................ 83
Backing up system and personal information .................................................................... 83
Tips for a successful backup ............................................................................. 84
What you need to know ..................................................................................... 84
Creating a backup using Windows Backup and Restore .................................. 84
Restore and recovery ......................................................................................................................... 85
Restoring to a previous system restore point .................................................................... 85
Restoring specific files ....................................................................................................... 85
Restoring specific files using Windows Backup and Restore ............................ 85
Recovering the original system using HP Recovery Manager ........................................... 85
What you need to know ..................................................................................... 85
Recovering using HP Recovery partition (select models only) ......................... 86
Recovering using the recovery media ............................................................... 86
Changing the computer boot order ................................................... 86
8 Power cord set requirements ...................................................................................................................... 88
Requirements for all countries ............................................................................................................ 88
Requirements for specific countries and regions ............................................................................... 89
9 Recycling ....................................................................................................................................................... 91
Index ................................................................................................................................................................... 92
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viii

1 Product description

Category Description
Product Name HP Pavilion g7 Notebook PC
Processors AMD A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L2 cache, DDR3,
quad core, 35W)
AMD A8-4500M processor (2.8 GHz/1.9 GHz, 1600 MHz/4.0 MB L2 cache, DDR3, quad
core, 35W)
AMD A6-4400M processor (3.2 GHz/2.7 GHz, 1600 MHz/1.0 MB L2 cache, DDR3, dual
core, 35W)
Chipset AMD A70M FCH
Graphics Internal Graphics (UMA):
AMD Radeon HD 7660G graphics supporting HD decode, DX11, and HDMI for use
with computer models equipped with an AMD A10-4600M processor
AMD Radeon HD 7640G graphics supporting HD decode, DX11, and HDMI for use
with computer models equipped with an AMD A8-4500M processor
AMD Radeon HD 7520G graphics supporting HD decode, DX11, and HDMI for use
with computer models equipped with an AMD A6-4400M processor
Switchable Discrete Graphics:
AMD Radeon HD 7670M with 2 GB of dedicated video memory (128 MB × 16
DDR3 @ 900 MHz × 8 pcs); 128 bit M2 package, supports HD Decode, DX11, HDMI, and PX5
AMD Radeon HD 7670M with 1 GB of dedicated video memory (64 MB × 16 DDR3
@ 900 MHz × 8 pcs); 128 bit M2 package, supports HD Decode, DX11, HDMI, and PX5
Dual Graphics:
AMD Radeon HD 7660G+HD 7670M Dual Graphics for computer models equipped
with an AMD A10-4600M APU and AMD Radeon HD 7670M graphics card
AMD Radeon HD 7640G+HD 7670M Dual Graphics for computer models equipped
with an AMD A8-4500M APU and AMD Radeon HD 7670M graphics card
AMD Radeon HD 7520G+HD 7670M Dual Graphics for computer models equipped
with an AMD A6-4400M APU and AMD Radeon HD 7670M graphics card (no support for 1 DIMM memory)
Display panel 43.9 cm (17.3 in), high-definition plus (HD+), light-emitting diode (LED), SVA BrightView
(1600×900) display; typical brightness: 200 cd/m
All display assemblies include two wireless local area network (WLAN) antenna cables
Supports 16:9 ultra-wide aspect ratio
Memory Two customer-accessible/upgradable SODIMM memory module slots
Supports dual-channel memory
2
(nits)
Supports up to 8 GB of system RAM
DDR3-1600 MHz, PC3-12800
1
Category Description
Supports the following configurations:
8192 MB total system memory (4096 MB × 2)
6144 MB total system memory (4096 MB × 1 + 2048 MB × 1)
4096 MB total system memory (4096 MB × 1 or 2048 MB × 2)
2048 MB total system memory (2048 MB × 1)
Hard drives Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) thicknesses
Customer-accessible
Serial ATA (SATA)
Supports HP 3D Drive Guard
Supports the following single hard drive configurations:
1 TB, 5400 rpm, 9.5 mm
750 GB, 7200 rpm, 9.5 mm
750 GB, 5400 rpm, 9.5 mm
640 GB, 5400 rpm, 9.5 mm
500 GB, 7200 rpm, 9.5 mm
500 GB, 5400 rpm, 9.5 mm
320 GB, 7200 rpm, 9.5 mm
320 GB, 5400 rpm, 9.5 mm
160 GB, solid state drive
Optical drive Fixed
SATA
12.7 mm tray load
Customer-accessible
Supports Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
Supports DVD±RW Super Multi Double-Layer Combination Drive
Supports zero-power optical drive
Audio and video One digital microphone
HD audio
Supports Dolby Advanced Audio v2
Two Altec Lansing speakers
Supports Microsoft® Premium requirements
VGA webcam (fixed, no tilt) with activity LED, 640×480 by 24 frames per second
Ethernet Integrated 10/100 network interface card (NIC)
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Two WLAN antennas built into display
2 Chapter 1 Product description
Category Description
Customer-accessible
Support for the following WLAN formats:
Broadcom 4313 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combination
Adapter
Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi Adapter and AR3012 Bluetooth
4.0 Combination Adapter (select models only)
Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi Adapter (select models only)
Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter
External media card HP Multi-Format Digital Media Reader slot with push-push technology, supporting
the following digital card formats:
MultiMediaCard (MMC)
Secure Digital (SD) Memory Card
Secure Digital High Capacity (SDHC) Memory Card
Secure Digital Extended Capacity (SDXC) Memory Card
Internal media card One half-size Mini Card slot for WLAN
Ports
Keyboard/pointing devices Full-size, textured, island-style keyboard with numeric keypad
TouchPad with two buttons:
Power requirements HP Smart AC adapter:
Audio-in (digital microphone)
Audio-out (stereo headphone)
HDMI version 1.4 supporting up to 1920×1200 @ 60Hz, 24 bits per pixel (bpp)
HP Smart AC power adapter
RJ-45 (Ethernet, includes link and activity lights)
USB 3.0 (two ports)
USB 2.0 (one port)
VGA (Dsub 15 pin) supporting:
up to 1920×1600 external resolution @ 60Hz
Hot plug and unplug and auto-detection for correct output to wide-aspect
versus standard aspect video
Multitouch gesture support enabled as default
Taps enabled by default
90 W RC V HP Smart AC adapter with localized cable plug support (3-wire plug
with ground pin, supports 3-pin DC connector) (for computer models equipped with a graphics subsystem with switchable discrete memory only)
65 W RC V HP Smart AC adapter with localized cable plug support (3-wire plug
with ground pin, supports 3-pin DC connector) (for computer models equipped with a graphics subsystem with UMA memory only)
3
Category Description
Support for the following batteries:
6-cell, 47 Whr, 2.20 Ah Li-ion battery
6-cell, 55 Whr, 2.55 Ah Li-ion battery (select models only)
Supports fast charge
Security Security cable slot
Operating system Preinstalled:
Windows 7® Professional 64 bit
Windows 7 Home Premium 64 bit
Windows 7 Home Basic 64 bit
FreeDOS
Serviceability End-user replaceable parts:
AC adapter
Battery
Hard drive
Keyboard
Memory modules (2)
Optical drive
WLAN module
4 Chapter 1 Product description

2 External component identification

Display

Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate
(2) Internal microphone Records sound.
(3) Webcam Records video and captures still photographs. To use
(4) Webcam light On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
with WLAN devices.
the webcam, select Start > All Programs > CyberLink YouCam > CyberLink YouCam.
Display 5
Top

Buttons and speakers

Component Description
(1)
(2) Speakers (2) Produce sound.
Power button
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
down briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or see the HP User Guide.
6 Chapter 2 External component identification

Keys

Component Description
(1) esc key Displays system information when pressed in combination
(2) fn key Displays system information when pressed in combination
(3)
(4) Action keys Execute frequently used system functions.
(5)
(6) num lock key Controls the function of the integrated numeric keypad.
(7) Integrated numeric keypad Set at the factory to function like an external numeric
Windows logo key Displays the Windows Start menu.
Windows applications key Displays a shortcut menu for items beneath the cursor.
with the fn key.
with the esc key.
Press the key to alternate between the standard numeric function of an external keypad (selected at the factory) and the navigational function (indicated by the arrows on the keys).
NOTE: The keypad function that is active when the
computer is turned off is reinstated when the computer is turned back on.
keypad. To alternate between this numeric function and the navigational function (indicated by the arrows on the keys), press the num lock key.
Top 7

Lights

Component Description
(1)
(2) Caps lock light White: Caps lock is on, which switches the keys to all capital
(3)
(4)
(5) TouchPad light
Power light
Mute light Amber: Computer sound is off.
Wireless light
White: The computer is on.
Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount of power.
letters.
Off: Computer sound is on.
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
Amber: The TouchPad is off.
Off: The TouchPad is on.
8 Chapter 2 External component identification

TouchPad

Component Description
(1) TouchPad on/off button Turns the TouchPad on or off.
(2) TouchPad light
(3) TouchPad zone Moves the on-screen pointer and selects or activates items
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
Amber: The TouchPad is off.
Off: The TouchPad is on.
on the screen.
Top 9

Left side

Component Description
(1)
(2) Vents (2) Enable airflow to cool internal components.
(3)
(4)
(5)
(6)
(7)
External monitor port Connects an external VGA monitor or projector.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio device.
RJ-45 (network) jack Connects a network cable.
USB 3.0 ports (2) Connect optional USB 3.0 compatible devices and provide
enhanced USB power performance.
Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to a headphone jack,
the computer speakers are disabled.
(8)
Digital Media Slot Supports the following digital card formats:
10 Chapter 2 External component identification
Secure Digital (SD) Memory Card
Secure Digital Extended Capacity (SDXC) Memory
Card
Secure Digital High Capacity (SDHC) Memory Card
MultiMediaCard (MMC)

Right side

Component Description
(1) Optical drive Reads and writes to an optical disc.
(2) Optical drive light
(3) Optical drive eject button Releases the disc tray.
(4)
(5)
(6)
(7) AC adapter light
Power light
Hard drive light
USB 2.0 port Connects an optional USB 2.0 compatible device.
Green or amber: The optical drive is being accessed.
Off: The optical drive is idle.
White: The computer is on.
Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount of power.
Blinking white: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
White: The AC adapter is connected and the battery is
charged.
Blinking white: The battery has reached a low battery
level.
Amber: The AC adapter is connected and the battery
is charging.
Off: The computer is using DC power.
(8)
(9)
Power connector Connects an AC adapter.
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.
Right side 11

Bottom components

Component Description
(1) Battery bay Holds the battery.
(2)
(3) Vents (5) Enable airflow to cool internal components.
(4)
Battery release latch Releases the battery from the battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Service door The service door provides access to the keyboard, optical
drive, solid state drive/hard drive bay, wireless compartment and memory module compartment.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact customer support through Help and Support.
12 Chapter 2 External component identification

3 Illustrated parts catalog

Service label

When ordering parts or requesting information, provide the computer serial number and model description provided on the service label.
Item Description Function
(1) Product name This is the model name for the computer.
(2) Serial number This is an alphanumeric identifier that is unique to each product.
(3) Product part number This number provides specific information about the product's hardware components. The
(4) Warranty period This number describes the duration of the warranty period for the computer.
(5) Model description
(select models only)
part number helps a service technician to determine what components and parts are needed.
This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.
Service label 13

Computer major components

14 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(1) 43.9 cm (17.3 in), HD+, LED, SVA BrightView display assembly: The display assembly is spared at the
subcomponent level only.
NOTE: For a full list of display spare parts, see
(2) Keyboard with black finish (includes keyboard cable):
For use in Canada 682748-DB1
For use in Germany 682748-041
For use Internationally 682748-B31
For use in the Nordic Region 682748-DH1
For use in the Adriatic Region 682748-BA1
For use in Belgium 682748-A41
For use in the Czech Republic and Slovakia 682748-FL1
For use in France 682748-051
For use in Greece 682748-151
For use in Hungary 682748-211
For use in Israel 682748-BB1
For use in Italy 682748-061
For use in Portugal 682748-131
For use in Romania 682748-271
Display assembly subcomponents on page 18.
For use in Russia 682748-251
For use in Switzerland 682748-BG1
For use in the United States 682748-001
(3) Top cover (includes TouchPad):
Ruby red (modern mesh pattern) 682761-001
(4) Power button board (includes cable) 682751-001
(5) TouchPad LED board (includes cable) 683849-001
(6) TouchPad button board (includes cable) 682753-001
(7) Speaker Kit (includes left and right speakers and cable) 682759-001
For use in Saudi Arabia 682748-171
For use in Spain 682748-071
For use in Turkey 682748-141
For use in the United Kingdom 682748-031
Bright purple (modern mesh pattern) 682760-001
Sparkling black 682763-001
Winter blue (modern mesh pattern) 682762-001
Computer major components 15
Item Component Spare part number
(8) System board (includes replacement thermal material):
For use only with computer models equipped with 2 GB of dedicated switchable
For use only with computer models equipped with 1 GB of dedicated switchable
(9) Platform Controller Hub (PCH) heat sink 683843-001
(10) Processor (includes replacement thermal material):
(11) RTC battery 637193-001
(12) Fan and heat sink (includes replacement thermal material):
For use only with computer models equipped with UMA video memory 683029-001
discrete video memory
discrete video memory
AMD A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L2 cache,
DDR3, quad core, 35W)
AMD A8-4500M processor (2.8 GHz/1.9 GHz, 1600 MHz/4.0 MB L2 cache, DDR3,
quad core, 35W)
AMD A6-4400M processor (3.2 GHz/2.7 GHz, 1600 MHz/1.0 MB L2 cache, DDR3,
dual core, 35W)
Heat sink for use only with computer models equipped with switchable discrete
video memory
Heat sink for use only with computer models equipped with UMA video memory 683027-001
Fan 680551-001
683031-001
683030-001
683046-001
683048-001
683047-001
683028-001
(13) Power connector 682744-001
(14) USB board (includes cable) 682752-001
(15) Optical drive cable (includes optical drive connector) 682742-001
(16) Battery:
(17) Base enclosure 682740-001
Rubber Feet Kit (not illustrated, includes four rubber feet) 680563-001
(18) Hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bumpers, bracket, or cable):
1 TB, 5400 rpm 676521-001
640 GB, 5400 rpm 669300-001
320 GB, 7200 rpm 641672-001
6-cell, 47 Whr, 2.20 Ah Li-ion battery 593553-001
6-cell, 55 Whr, 2.55 Ah Li-ion battery (select models only) 593554-001
750 GB, 7200 rpm 633252-001
750 GB, 5400 rpm 634250-001
500 GB, 7200 rpm 634925-001
500 GB, 5400 rpm 669299-001
320 GB, 5400 rpm 622643-001
16 Chapter 3 Illustrated parts catalog
Item Component Spare part number
Hard Drive Hardware Kit (includes hard drive bracket and bracket screws, cable, and
(19) Memory modules (two, DDR3-1600 MHz, PC3-12800):
4 GB 641369-001
(20) WLAN module:
Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter and 20702 Bluetooth 4.0+HS
Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi Adapter and AR3012 Bluetooth
Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi Adapter (select models only) 675794-001
(21) Optical drive (includes bezel and bracket):
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 682750-001
(22) Service door (includes one captive screw) — available in the Plastics Kit 682754-001
160 GB, solid state drive 683297-001
two bumpers)
2 GB 652972-001
Combination Adapter
4.0 Combination Adapter (select models only)
Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter 670691-001
DVD±RW Super Multi Double-Layer Combination Drive 682749-001
682745-001
657325-005
655795-005
Computer major components 17

Display assembly subcomponents

Item Component Spare part number
(1) Display bezel 682741-001
(2) Webcam/microphone module 680577-001
(3) Display Hinge Kit (includes left and right display hinges and brackets) 682746-001
(4) 43.9 cm (17.3 in), HD+, LED, SVA BrightView display panel 682755-001
(5) Antenna Kit (includes left and right wireless antenna cables and transceivers) 682735-001
(6) Display Panel Cable Kit (includes display panel cable and webcam/microphone
(7) Display hinge covers (2) 682747-001
(8) Display enclosure:
Ruby red (modern mesh pattern) 682737-001
Display Screw Kit (not illustrated) 682758-001
module cable)
Bright purple (modern mesh pattern) 682736-001
Sparkling black 682739-001
Winter blue (modern mesh pattern) 682738-001
682743-001
18 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Component Spare part number
(1) Optical drive (includes bezel and bracket):
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 682750-001
(2) Hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bumpers, bracket, or cable):
1 TB, 5400 rpm 676521-001
640 GB, 5400 rpm 669300-001
320 GB, 7200 rpm 641672-001
Hard Drive Hardware Kit, (not illustrated) includes: 682745-001
Hard drive cable
DVD±RW Super Multi Double-Layer Combination Drive 682749-001
750 GB, 7200 rpm 633252-001
750 GB, 5400 rpm 634250-001
500 GB, 7200 rpm 634925-001
500 GB, 5400 rpm 669299-001
320 GB, 5400 rpm 622643-001
160 GB, solid state drive 683297-001
Hard drive bumpers (2)
Hard drive bracket and screws
Mass storage devices 19

Miscellaneous parts

Component Spare part number
HP Smart AC adapter
90 W RC V HP Smart AC adapter with Power Factor Correction (PFC) (for computer models
equipped with a graphics subsystem with switchable discrete memory only)
65 W RC V HP Smart AC adapter with PFC (for computer models equipped with a graphics
subsystem with UMA memory only)
Power cord (3-pin, black, 1.83 m):
For use in Denmark 490371-081
For use in Europe 490371-021
For use in Israel 490371-BB1
For use in North America 490371-001
For use in South Africa 490371-AR1
For use in Switzerland 490371-111
For use in the United Kingdom and Singapore 490371-031
Screw Kit 682757-001
Thermal Material Kit 680571-001

Sequential part number listing

609940-001
609939-001
Spare part number Description
490371-001 Power cord for use in North America (black, 3-pin, 1.83 m)
490371-021 Power cord for use in Europe (black, 3-pin, 1.83 m)
490371-031 Power cord for use in the United Kingdom and Singapore (black, 3-pin, 1.83 m)
490371-081 Power cord for use Denmark (black, 3-pin, 1.83 m)
490371-111 Power cord for use in Switzerland (black, 3-pin, 1.83 m)
490371-AR1 Power cord for use in South Africa (black, 3-pin, 1.83 m)
490371-BB1 Power cord for use in Israel (black, 3-pin, 1.83 m)
593553-001 6-cell, 47 Whr, 2.20 Ah Li-ion battery
593554-001 6-cell, 55 Whr, 2.55 Ah Li-ion battery (select models only)
609939-001 65 W RC V HP Smart AC adapter with PFC (for computer models equipped with a graphics
subsystem with UMA memory only)
609940-001 90 W RC V HP Smart AC adapter with PFC (for computer models equipped with a graphics
subsystem with switchable discrete memory only)
622643-001 320 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard
drive bumpers, bracket, or cable)
20 Chapter 3 Illustrated parts catalog
Spare part number Description
633252-001 750 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard
634250-001 750 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard
634925-001 500 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard
637193-001 RTC battery
641369-001 4 GB memory module (DDR3-1600 MHz, PC3-12800)
641672-001 320 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard
652972-001 2 GB memory module (DDR3-1600 MHz, PC3-12800)
655795-005 Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi Adapter and AR3012 Bluetooth 4.0
657325-005 Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter and 20702 Bluetooth 4.0+HS Combination
669299-001 500 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard
669300-001 640 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard
670691-001 Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter
drive bumpers, bracket, or cable)
drive bumpers, bracket, or cable)
drive bumpers, bracket, or cable)
drive bumpers, bracket, or cable)
Combination Adapter (select models only)
Adapter
drive bumpers, bracket, or cable)
drive bumpers, bracket, or cable)
675794-001 Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi Adapter (select models only)
676521-001 1 TB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard
680551-001 Fan
680563-001 Rubber Feet Kit (includes four rubber feet)
680571-001 Thermal Material Kit (includes replacement thermal paste and pads)
680577-001 Webcam/microphone module
682735-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)
682736-001 Display enclosure, bright purple (modern mesh pattern)
682737-001 Display enclosure, ruby red (modern mesh pattern)
682738-001 Display enclosure, winter blue (modern mesh pattern)
682739-001 Display enclosure, sparkling black
682740-001 Base enclosure
682741-001 Display bezel
682742-001 Optical drive cable (includes optical drive connector)
682743-001 Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)
682744-001 Power connector
drive bumpers, bracket, or cable)
682745-001 Hard Drive Hardware Kit (includes hard drive bracket and bracket screws, cable, and two
bumpers)
Sequential part number listing 21
Spare part number Description
682746-001 Display Hinge Kit (includes left and right display hinges and brackets)
682747-001 Display hinge covers (2)
682748-001 Keyboard with black finish for use in the United States (includes cable)
682748-031 Keyboard with black finish for use in the United Kingdom (includes cable)
682748-041 Keyboard with black finish for use in Germany (includes cable)
682748-051 Keyboard with black finish for use in France (includes cable)
682748-061 Keyboard with black finish for use in Italy (includes cable)
682748-071 Keyboard with black finish for use in Spain (includes cable)
682748-131 Keyboard with black finish for use in Portugal (includes cable)
682748-141 Keyboard with black finish for use in Turkey (includes cable)
682748-151 Keyboard with black finish for use in Greece (includes cable)
682748-171 Keyboard with black finish for use in Saudi Arabia (includes cable)
682748-211 Keyboard with black finish for use in Hungary (includes cable)
682748-251 Keyboard with black finish for use in Russia (includes cable)
682748-271 Keyboard with black finish for use in Romania (includes cable)
682748-A41 Keyboard with black finish for use in Belgium (includes cable)
682748-B31 Keyboard with black finish for use Internationally (includes cable)
682748-BA1 Keyboard with black finish for use in the Adriatic Region (includes cable)
682748-BB1 Keyboard with black finish for use in Israel (includes cable)
682748-BG1 Keyboard with black finish for use in Switzerland (includes cable)
682748-DB1 Keyboard with black finish for use in Canada (includes cable)
682748-DH1 Keyboard with black finish for use in the Nordic Region (includes cable)
682748-FL1 Keyboard with black finish for use in the Czech Republic and Slovakia (includes cable)
682749-001 DVD±RW Super Multi Double-Layer Combination Drive (includes bezel and bracket)
682750-001 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive (includes bezel and bracket)
682751-001 Power button board (includes cable)
682752-001 USB board (includes cable)
682753-001 TouchPad button board (includes cable)
682754-001 Plastics Kit (includes service door)
682755-001 43.9 cm (17.3 in), HD+, LED, SVA BrightView display panel
682757-001 Screw Kit
682758-001 Display Screw Kit
682759-001 Speaker Kit (includes left and right speakers and cable)
682760-001 Top cover, bright purple (modern mesh pattern) includes TouchPad
22 Chapter 3 Illustrated parts catalog
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