AMD is a trademark of Advanced Micro
Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by
Hewlett-Packard Company under license.
Microsoft, Windows, and Windows 7 are
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: April 2012
Second Edition: May 2012
Document Part Number: 685778-002
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by
the International Standard for Safety of Information Technology Equipment (IEC 60950).
Top ....................................................................................................................................................... 6
Buttons and speakers .......................................................................................................... 6
Left side .............................................................................................................................................. 10
Right side ........................................................................................................................................... 11
3 Illustrated parts catalog ............................................................................................................................... 13
Service label ....................................................................................................................................... 13
Computer major components ............................................................................................................. 14
Creating recovery media to recover the original system .................................................... 82
What you need to know ..................................................................................... 82
Creating the recovery media ............................................................ 83
vi
Creating system restore points .......................................................................................... 83
What you need to know ..................................................................................... 83
Creating a system restore point ........................................................................ 83
Backing up system and personal information .................................................................... 83
Tips for a successful backup ............................................................................. 84
What you need to know ..................................................................................... 84
Creating a backup using Windows Backup and Restore .................................. 84
Restore and recovery ......................................................................................................................... 85
Restoring to a previous system restore point .................................................................... 85
Restoring specific files ....................................................................................................... 85
Restoring specific files using Windows Backup and Restore ............................ 85
Recovering the original system using HP Recovery Manager ........................................... 85
What you need to know ..................................................................................... 85
Recovering using HP Recovery partition (select models only) ......................... 86
Recovering using the recovery media ............................................................... 86
Changing the computer boot order ................................................... 86
8 Power cord set requirements ...................................................................................................................... 88
Requirements for all countries ............................................................................................................ 88
Requirements for specific countries and regions ............................................................................... 89
Index ................................................................................................................................................................... 92
(1)WLAN antennas (2)*Send and receive wireless signals to communicate
(2)Internal microphoneRecords sound.
(3)WebcamRecords video and captures still photographs. To use
(4)Webcam lightOn: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
with WLAN devices.
the webcam, select Start > All Programs >CyberLink YouCam > CyberLink YouCam.
Display5
Top
Buttons and speakers
ComponentDescription
(1)
(2) Speakers (2)Produce sound.
Power button
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button briefly to
●
initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
down briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button down for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options,
or see the HP User Guide.
6Chapter 2 External component identification
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination
(2)fn keyDisplays system information when pressed in combination
(3)
(4)Action keysExecute frequently used system functions.
(5)
(6)num lock keyControls the function of the integrated numeric keypad.
(7)Integrated numeric keypadSet at the factory to function like an external numeric
Windows logo keyDisplays the Windows Start menu.
Windows applications keyDisplays a shortcut menu for items beneath the cursor.
with the fn key.
with the esc key.
Press the key to alternate between the standard numeric
function of an external keypad (selected at the factory) and
the navigational function (indicated by the arrows on the
keys).
NOTE: The keypad function that is active when the
computer is turned off is reinstated when the computer is
turned back on.
keypad. To alternate between this numeric function and the
navigational function (indicated by the arrows on the keys),
press the num lock key.
Top7
Lights
ComponentDescription
(1)
(2)Caps lock lightWhite: Caps lock is on, which switches the keys to all capital
(3)
(4)
(5) TouchPad light
Power light
Mute light●Amber: Computer sound is off.
Wireless light
White: The computer is on.
●
Blinking white: The computer is in the Sleep state,
●
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.
Off: The computer is off or in Hibernation. Hibernation
●
is an energy-saving mode that uses the least amount
of power.
letters.
Off: Computer sound is on.
●
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
●
8Chapter 2 External component identification
TouchPad
ComponentDescription
(1)TouchPad on/off buttonTurns the TouchPad on or off.
(2) TouchPad light
(3)TouchPad zone Moves the on-screen pointer and selects or activates items
(4)Left TouchPad button Functions like the left button on an external mouse.
(5)Right TouchPad buttonFunctions like the right button on an external mouse.
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
●
on the screen.
Top9
Left side
ComponentDescription
(1)
(2)Vents (2)Enable airflow to cool internal components.
(3)
(4)
(5)
(6)
(7)
External monitor portConnects an external VGA monitor or projector.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
HDMI portConnects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio
device.
RJ-45 (network) jackConnects a network cable.
USB 3.0 ports (2)Connect optional USB 3.0 compatible devices and provide
enhanced USB power performance.
Audio-in (microphone) jack Connects an optional computer headset microphone,
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to a headphone jack,
the computer speakers are disabled.
(8)
Digital Media Slot Supports the following digital card formats:
10Chapter 2 External component identification
Secure Digital (SD) Memory Card
●
Secure Digital Extended Capacity (SDXC) Memory
●
Card
●Secure Digital High Capacity (SDHC) Memory Card
MultiMediaCard (MMC)
●
Right side
ComponentDescription
(1)Optical drive Reads and writes to an optical disc.
(2)Optical drive light
(3)Optical drive eject button Releases the disc tray.
(4)
(5)
(6)
(7)AC adapter light
Power light
Hard drive light
USB 2.0 portConnects an optional USB 2.0 compatible device.
Green or amber: The optical drive is being accessed.
●
Off: The optical drive is idle.
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state,
●
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.
Off: The computer is off or in Hibernation. Hibernation
●
is an energy-saving mode that uses the least amount
of power.
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
●
hard drive.
White: The AC adapter is connected and the battery is
●
charged.
Blinking white: The battery has reached a low battery
●
level.
Amber: The AC adapter is connected and the battery
●
is charging.
Off: The computer is using DC power.
●
(8)
(9)
Power connector Connects an AC adapter.
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Right side11
Bottom components
ComponentDescription
(1)Battery bayHolds the battery.
(2)
(3)Vents (5)Enable airflow to cool internal components.
(4)
Battery release latchReleases the battery from the battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Service doorThe service door provides access to the keyboard, optical
drive, solid state drive/hard drive bay, wireless
compartment and memory module compartment.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact customer support through Help and Support.
12Chapter 2 External component identification
3Illustrated parts catalog
Service label
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service label.
Item DescriptionFunction
(1)Product nameThis is the model name for the computer.
(2)Serial numberThis is an alphanumeric identifier that is unique to each product.
(3)Product part numberThis number provides specific information about the product's hardware components. The
(4)Warranty periodThis number describes the duration of the warranty period for the computer.
(5)Model description
(select models only)
part number helps a service technician to determine what components and parts are
needed.
This is the alphanumeric identifier needed to locate documents, drivers, and support for
the computer.
Service label13
Computer major components
14Chapter 3 Illustrated parts catalog
ItemComponentSpare part number
(1)43.9 cm (17.3 in), HD+, LED, SVA BrightView display assembly: The display assembly is spared at the
subcomponent level only.
NOTE: For a full list of display spare parts, see
(2)Keyboard with black finish (includes keyboard cable):
●For use in Canada682748-DB1
●For use in Germany682748-041
●For use Internationally682748-B31
●For use in the Nordic Region682748-DH1
For use in the Adriatic Region682748-BA1
●
For use in Belgium682748-A41
●
For use in the Czech Republic and Slovakia682748-FL1