HP Pavilion dv6 Maintenance and Service Guide

HP Pavilion dv6 Notebook PC

Maintenance and Service Guide

AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: November 2011

First Edition: September 2011

Document Part Number: 657631-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ................................................................................... 10

Display ................................................................................................................................. 10

Buttons, speakers, and fingerprint reader (select models only) ...................................................... 11

Keys ..................................................................................................................................... 12

Lights .................................................................................................................................... 13

TouchPad .............................................................................................................................. 14

Front ..................................................................................................................................... 15

Rear ..................................................................................................................................... 15

Left side ................................................................................................................................ 16

Right side .............................................................................................................................. 17

Bottom .................................................................................................................................. 18

3 Illustrated parts catalog .................................................................................................. 19

Service tag ............................................................................................................................ 19

Computer major components ................................................................................................... 21

Cable Kit .............................................................................................................................. 30

Display assembly subcomponents ............................................................................................. 31

Mass storage devices ............................................................................................................. 33

Miscellaneous parts ................................................................................................................ 34

Sequential part number listing .................................................................................................. 35

4 Removal and replacement procedures ............................................................................ 46

Preliminary replacement requirements ....................................................................................... 46

Tools required ......................................................................................................... 46

Service considerations ............................................................................................. 46

Plastic parts ............................................................................................. 46

Cables and connectors ............................................................................. 46

Drive handling ......................................................................................... 47

Grounding guidelines .............................................................................................. 47

Electrostatic discharge damage .................................................................. 47

Packaging and transporting guidelines ........................................ 49

Component replacement procedures ........................................................................................ 51

Service tag ............................................................................................................. 51

Computer feet ......................................................................................................... 52

Battery ................................................................................................................... 53

Optical drive .......................................................................................................... 54

Hard drive ............................................................................................................. 56

RTC battery ............................................................................................................ 59

Memory module ...................................................................................................... 60

WLAN module ........................................................................................................ 61

Keyboard ............................................................................................................... 64

Top cover ............................................................................................................... 68

Power button board ................................................................................................. 71

Fingerprint reader board .......................................................................................... 72

Bluetooth module .................................................................................................... 74

USB board ............................................................................................................. 76

Power connector cable ............................................................................................ 77

System board ......................................................................................................... 79

Fan/heat sink assembly ........................................................................................... 83

Processor ............................................................................................................... 87

Speakers ................................................................................................................ 91

Optical drive connector cable ................................................................................... 94

Display assembly .................................................................................................... 95

5 Setup Utility (BIOS) and System Diagnostics .................................................................. 104

Using Setup Utility ................................................................................................................ 104

Starting Setup Utility .............................................................................................. 104

Changing the language of Setup Utility .................................................................... 104

Navigating and selecting in Setup Utility .................................................................. 105

Displaying system information ................................................................................. 105

Restoring factory settings in Setup Utility ................................................................... 106

Exiting Setup Utility ............................................................................................... 106

Updating the BIOS ................................................................................................ 106

Determining the BIOS version .................................................................. 107

Downloading a BIOS update ................................................................... 107

Using System Diagnostics ...................................................................................................... 108

6 Specifications ............................................................................................................... 109

Computer specifications ........................................................................................................ 109

15.6-inch display specifications ............................................................................................. 110

Hard drive specifications ...................................................................................................... 111

Hard drive specifications (continued) ...................................................................................... 112

7 Backup and recovery .................................................................................................... 113

Restore ............................................................................................................................... 113

Creating restore media ......................................................................................................... 114

Performing a system restore ................................................................................................... 115

Restoring using the dedicated recovery partition (select models only) ........................... 115

Restoring using the restore media ............................................................................ 116

Changing the computer boot order .......................................................................... 116

Backing up and recovering your information ........................................................................... 117

Using Windows Backup and Restore ....................................................................... 118

Using Windows system restore points ...................................................................... 118

When to create restore points .................................................................. 118

Create a system restore point ................................................................... 119

Restore to a previous date and time .......................................................... 119

8 Power cord set requirements ........................................................................................ 120

Requirements for all countries ................................................................................................ 120

Requirements for specific countries and regions ....................................................................... 121

9 Recycling ...................................................................................................................... 123

Index ............................................................................................................................... 124

vii

viii

1 Product description

Category Description Computer models

equipped with an AMD processor

Product Name HP Pavilion dv6 Notebook PC √√

Processors AMD® A8-3550MX 2.70-GHz processor (2.00-GHz

FSB, 4.0-MB L2 cache, quad core, 45 W)

AMD A8-3530MX 2.60-GHz processor, (1.90-GHz

FSB, 4.0-MB L2 cache, quad core, 45 W)

AMD A8-3520M 1.60-GHz processor (2.50-GHz FSB,

4.0-MB L2 cache, quad core, 35 W)

AMD A6-3430MX 2.40-GHz processor (1.70-GHz

FSB, 4.0-MB L2 cache, quad core, 45 W)

AMD A6-3420M 2.40-GHz processor (1.50-GHz FSB,

4.0-MB L2 cache, quad core, 45 W)

AMD A4-3330MX 2.60-GHz processor (2.40-GHz

FSB, 2.0-MB L2 cache, dual core, 45 W)

AMD A4-3320MX 2.60-GHz processor (2.00-GHz

FSB, 2.0-MB L2 cache, dual core, 45 W)

AMD A4-3305M 2.50-GHz processor (1.90-GHz FSB,

4.0-MB L2 cache, dual core, 45 W)

√

Computer models equipped with an Intel processor

AMD E2-3000M 2.40-GHz processor (1.80-GHz FSB,

4.0-MB L2 cache, dual core, 35 W)

Intel® Core® i7-2860QM 2.50-GHz (SC turbo up to

3.60-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, dual core, 45 W)

Intel Core i7-2820QM 2.30-GHz (SC turbo up to

3.20-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2760QM 2.40-GHz (SC turbo up to

3.50-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, dual core, 45 W)

Intel Core i7-2720QM 2.20-GHz (SC turbo up to

3.00-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

√

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Intel Core i7-2670QM 2.20-GHz (SC turbo up to

3.10-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, dual core, 45 W)

Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-

GHz) processor (1333-MHz FSB, 4.0-MB L3 cache, dual core, 35 W)

Intel Core i7-2630QM 2.00-GHz (SC turbo up to

2.90-GHz) processor (1333-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-

GHz) processor (4.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-

GHz) processor (3.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-

GHz) processor (3.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2450M 2.50-GHz (SC turbo up to 3.10-

GHz) processor (3.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-

GHz) processor (3.0-MB L3 cache, dual core, 35 W)

Intel Core i3-2370M 2.40-GHz processor (3.0-MB L3

cache, dual core, 35 W)

√

Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3

cache, dual core, 35 W)

Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3

cache, dual core, 35 W)

Intel Pentium® B970 TJ85 2.30-GHz processor (2.0-

MB L3 cache, dual core, 35 W)

Intel Pentium B960 TJ85 2.20-GHz processor (2.0-MB

L3 cache, dual core, 35 W)

Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB

L3 cache, dual core, 35 W)

Chipset Northbridge: AMD A70M Fusion controller hub (FCH)

Northbridge: AMD A60M FCH

Southbridge: AMD SB820M

Intel HM65 Express chipset with NEC USB 3.0 (select

models only)

Intel HM65 Express chipset √

√

2 Chapter 1 Product description

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Graphics Internal universal memory architecture (UMA)

graphics:

●

AMD Radeon™ HD 6620G graphics on computer models equipped with an AMD A8 processor

●

AMD Radeon HD 6520G graphics on computer models equipped with an AMD A6 processor

●

AMD Radeon HD 6480G graphics on computer models equipped with an AMD A4 processor

●

AMD Radeon HD 6380G graphics on computer models equipped with an AMD E2 processor

Switchable discrete graphics:

●

AMD Radeon HD 7690 M2 graphics subsystem on computer models equipped with an AMD A8, A6, A4, or E2 processor, with 1024-MB of dedicated video memory (64-MB × 16 GDDR5 × 8 PCs, 3.2 GBPS), utilize VRAM component GDDR5 32-MB × 32 with 5GBPS capability

●

AMD Radeon HD 7470 M2 graphics subsystem on computer models equipped with an AMD A8, A6, A4, or E2 processor, with 512-MB of dedicated video memory (64-MB × 16 GDDR5 × 4 PCs, 3.2 GBPS), utilize VRAM component GDDR5 32-MB × 32 with 5GBPS capability

√

Supports dual graphics:

●

AMD Radeon HD 6620G + 7690M dual graphics on computer models equipped with an AMD A8 processor

●

AMD Radeon HD 6620G + 7470M dual gaphics on computer models equipped with an AMD A8 or A6 processor

●

AMD Radeon HD 6520G + 7690M dual gaphics on computer models equipped with an AMD A6 processor

AMD Radeon HD 6480G + 7470M dual gaphics on computer models equipped with an AMD A4 processor

Supports BACO, HD decode, DX11, and HDMI

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Internal graphics:

●

Intel HD Graphics 3000 on computer models equipped with an Intel Core i7, i5, or i3 processor

●

Intel HD Graphics 3000 on computer models equipped with an Intel Pentium processor

Switchable discrete graphics:

●

ATI XT Radeon HD 7690M XT M2 package with 2048-MB (64-MB × 32 GDDR5 × 8 PCs, 5GBPS) or 1024-MB (32-MB × 32 GDDR5 × 8 PCs, 5GBPS) of graphics subsystem discrete memory, muxless

●

ATi XT Radeon HD 7470M XT M2 package with 1024-MB of graphics subsystem discrete memory (64-MB × 32 GDDR5 × 4 PCs, 5GBPS), muxless

Support for DX11, HD decode, HDMI, BACO √√

Panel 15.6-in, full high-definition (FHD), light-emitting diode

(LED), low-voltage differential signalling (LVDS), WVA AntiGlare (1080p, 1900×1080) display; typical brightness: 220 nits

√

√√

15.6-in, HD, LED, LVDS, SVA BrightView (1366×768) display; typical brightness: 200 nits

All display assemblies include 2 wireless local area network (WLAN) antenna cables

Supports 16:9 ultra wide aspect ratio

Lighted logo on top bezel

Memory 2 customer-accessible/upgradable memory

module slots

Supports dual-channel memory √√

Supports up to 16384 GB of system RAM √√

DDR3/1333-MHz √√

√√

4 Chapter 1 Product description

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Supports the following configurations:

●

16384-MB total system memory (8192×2)

●

12288-MB total system memory (8192×1 + 4096×1)

●

8192-MB total system memory (8192×1 or 4096×2)

●

6144-MB total system memory (4096×1 + 2048×1)

●

4096-MB total system memory (4096×1 or 2048×2)

●

2048-MB total system memory (2048×1)

Hard drives Supports 6.35-cm (2.5-in) hard drives in 12.7-mm (.

50-in), 9.5-mm (.37-in), and 7.0-mm (.28in) thicknesses

Customer-accessible √√

Accelerometer / HDD protection support √√

Serial ATA √√

Supports the following configurations:

√√

●

1 TB, 5400 rpm (12.7 mm)

●

750 GB, 7200 and 5400 rpm (9.5 mm)

●

640 GB, 5400 rpm (9.5 mm)

●

500 GB, 7200 rpm (9.5 mm)

●

320 GB, 7200 and 5400 rpm (7.0 mm)

Supports 160-GB solid-state drive √

Optical drive Fixed √√

Serial ATA √√

12.7-mm tray load √√

Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-

Layer Drive

Blu-ray Disc R/RW FX SuperMulti Drive √

DVD±RW Double-Layer FX SuperMulti Drive √√

Audio and video Dual array digital microphones with appropriate beam-

forming, echo-cancellation, noise-suppression software

HD audio √√

√√

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

HP-branded Altec/Lansing quad Beats Audio speakers

(select models only)

HP TrueVision HD webcamera (fixed, integrated, low-

light)

Ethernet Integrated 10/100/1000 network interface

card (NIC)

Wireless Integrated wireless local area network (WLAN) options

by way of wireless module

Two WLAN antennas built into display assembly √√

Support for the following WLAN formats:

●

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter

●

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter (Bluetooth 3.0+HS ready)

●

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter

●

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter

√√

●

Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter

Support for the following WLAN formats:

●

Atheros AR8002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready)

Support for the following WLAN formats:

●

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter

●

Intel Centrino Advanced-N 6230 WLAN module

●

Intel Centrino Wireless-N 1000 WLAN module

●

Intel Centrino Wireless-N + WiMAX 6150 WLAN module

●

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (Bluetooth 3.0+HS ready)

√

6 Chapter 1 Product description

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

External media card

Ports

HP Multi-Format Digital Media Reader supports the following digital card formats:

●

Secure Digital (SD) Memory Card

●

Secure Digital Extended Capacity (SDxC) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

Ultra High Speed MultiMediaCard (UHS/MMC)

●

3-pin AC power

●

Audio-in (mono microphone)

●

Audio-out (stereo headphone; 2)

●

HDMI version 1.4 supporting up to 1920 ×1200 @ 60Hz

●

RJ-45 (Ethernet, includes link and activity lights)

●

USB 2.0 (3 ports)

●

Beats Edition computer models—VGA (Dsub 15 pin) supporting 1920×1600 external resolution @ 60 Hz hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video

√√

●

Non-Beats Edition computer models—VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 75 Hz hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video

Keyboard/ pointing devices

TouchPad with multi-touch gestures, 2-finger scrolling,

Dura-coat, island-style keyboard √√

Multitouch gestures (2-finger scrolling and pinch-zoom)

Taps enabled by default √√

Full-size (15.6-in), textured, keyboard with numeric keypad

and pinch-zoom enabled

enabled by default

√√

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Power requirements

Support for the following batteries:

Security Security cable slot √√

Support for the following 3-wire plug with ground pin AC adapters (supports 3pin DC connector):

●

120W AC adapter with localized cable plug support

●

90W EM AC adapter with localized cable plug support

●

90W AC adapter with localized cable plug support

●

65W EM AC adapter with localized cable plug support

●

65W AC adapter with localized cable plug support

●

9cell, 100-Whr, 3.00-Ah Li-ion battery

●

6-cell, 62-Whr, 2.80-Ah Li-ion battery

●

6-cell, 55-Whr, 2.55-Ah Li-ion battery

√√

Fingerprint reader with Digital Persona

software support (Beat Edition and select models only)

Support for Intel AT-p Ready √

Operating system

Preinstalled:

●

Windows 7 Home Basic (select models only)

●

Windows 7 Home Premium 64-bit (select models only)

●

Windows 7 Professional 64-bit (select models only)

√√

√

8 Chapter 1 Product description

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Preinstalled:

●

Windows 7 Home Basic (64- and 32-bit; select models only)

●

Windows 7 Home Premium (64- and 32-bit; select models only)

●

Windows 7 Professional (64- and 32-bit; select models only)

●

Windows 7 Starter (32-bit; select models only)

●

Windows 7 Ultimate (64-bit; select models only)

●

FreeDOS

●

RedFlag

Serviceability End-user replaceable parts:

●

AC adapter

●

Battery

●

Hard drive

●

Memory modules (2)

√

√√

●

Optical drive

●

WLAN module

2 External component identification

Display

Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate

(2) Internal microphones (2) Record sound.

(3) Webcam light On: The webcam is in use.

(4) Webcam Records video and captures still photographs.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

10 Chapter 2 External component identification

with WLANs.

To use the webcam, select Start > All Programs >

CyberLink YouCam > CyberLink YouCam.

Buttons, speakers, and fingerprint reader (select models only)

Item Component Description

(1) Power button

(2) Speakers (2) Produce sound.

(3) Web browser button Opens the default Web browser.

(4) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a

●

When the computer is off, press the button to turn on the computer.

●

When the computer is on, press the button briefly to initiate Sleep.

●

When the computer is in the Sleep state, press the button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.

password logon.

Buttons, speakers, and fingerprint reader (select models only)

Keys

Item Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) fn key Executes frequently used system functions when pressed

in combination with the num lk key, the b key, or the

esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) b key Increases or decreases the Beats Audio bass settings

(select models only). Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default.

You can also view and control the bass settings through the Windows operating system. To view and control the bass properties:

●

Select Start > All Programs > Beats Audio Control Panel > Listening Experience.

– or –

●

Select Start > Control Panel > Hardware and Sound > Beats Audio Control Panel > Listening Experience.

(5) Windows applications key Displays a shortcut menu for items beneath the pointer.

12 Chapter 2 External component identification

Lights

Item Component Description

(6) Integrated numeric keypad When the keypad has been enabled, the keys can be

used like an external numeric keypad.

(7) num lk key Enables/disables the integrated numeric keypad when

pressed in combination with the fn key.

(8) Action keys Execute frequently used system functions.

Item Component Description

(1) Caps lock light On: Caps lock is on.

(2) Power light

(3) Mute light

●

White: the computer is on.

●

Blinking white: the computer is in the Sleep state.

●

Off: the computer is off or in Hibernation.

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

Lights

Item Component Description

(4) Wireless light

(5) Fingerprint reader light (select models only)

TouchPad

●

White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on.

●

Amber: All wireless devices are off.

●

White: The fingerprint was read.

●

Amber: The fingerprint was not read.

Item Component Description

(1) TouchPad off light

(2) TouchPad on/off button Turns the TouchPad on and off.

(3) TouchPad zone Moves the pointer and selects or activates items on

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) TouchPad on light

(6) Right TouchPad button Functions like the right button on an external mouse.

●

On: The TouchPad is off.

●

Off: The TouchPad is on.

the screen.

●

On: The TouchPad is on.

●

Off: The TouchPad is off.

14 Chapter 2 External component identification

Front

Rear

Item Component Description

(1) Digital Media Slot Supports the following digital card formats:

●

Secure Digital (SD) Memory Card

●

Secure Digital Extended Capacity (SDxC) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

Ultra High Speed MultiMediaCard (UHS/MMC)

(2) Speakers (2) (select models only) Produce sound.

Component Description

Vent Enables airflow to cool internal components.

NOTE: the computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Front

Left side

Item Component Description

(1) Vent Enables airflow to cool internal components.

(2) External monitor port Connects an external VGA monitor or projector.

(3) HDMI port Connects an optional video or audio device, such as a

NOTE: the computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

high-definition television, or any compatible digital or audio component.

(4) RJ-45 (network) jack Connects a network cable.

(5) USB ports (2) Connect optional USB devices.

NOTE: Depending on your computer model, your

computer may be equipped with 2 USB 3.0 ports, which connect optional 3.0 devices and provide enhanced USB power performance. USB 3.0 ports are also compatible with USB 1.0 and USB 2.0 devices.

(6) Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

(7) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered

stereo speakers, headphones, ear buds, a headset, or television audio.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.

NOTE: When a device is connected to a headphone

jack, the computer speakers are disabled.

16 Chapter 2 External component identification

Right side

Item Component Description

(1) Optical drive Reads and writes (select models only) to an optical disc.

(2) Optical drive light

(3) Optical drive eject button Ejects the optical drive.

(4) Power light

(5) Drive light

(6) USB ports (2) Connect optional USB devices.

(7) Security cable slot Attaches an optional security cable to the computer.

●

Green: The optical drive is being accessed.

●

Off: The optical drive is off.

●

White: the computer is on.

●

Blinking white: the computer is in the Sleep state.

●

Off: the computer is off or in Hibernation.

●

Blinking white: The hard drive is being accessed.

●

Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive.

NOTE: For information on HP ProtectSmart Hard

Drive Protection, refer to the HP Notebook Reference Guide.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

(8) Battery light

(9) Power connector Connects an AC adapter.

●

White: the computer is connected to external power and the battery is fully charged.

●

Amber: A battery is charging.

●

Blinking amber: The battery has reached a low battery level, or there is a battery error. When a battery reaches a critical battery level, the battery light begins blinking rapidly.

Right side

Bottom

Item Component Description

(1) Battery bay Holds the battery.

(2) Battery release latch Releases the battery from the battery bay.

(3) Vents (6) Enable airflow to cool internal components.

NOTE: the computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(4) Hard drive bay Contains the hard drive, the WLAN device, and the

memory module slots.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

18 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item Component Description

(1) Product name This is the product name affixed to the front of

the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

each product.

Service tag

Item Component Description

(3) Part number/Product number (p/n) This number provides specific information about the

product’s hardware components. The part number helps a service technician determine what components and parts are needed.

(4) Warranty period This number describes the duration of the warranty

period for the computer.

(5) Model description This is the alphanumeric identifier used to locate

documents, drivers, and support for the computer.

20 Chapter 3 Illustrated parts catalog

Computer major components

Item Component Spare part number

(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly

spare part information, see

(2) Keyboard (includes keyboard cable):

Display assembly subcomponents on page 31.

Computer major components

Item Component Spare part number

Keyboard in black finish:

For use with all computer models in Belgium 665326-A41

For use with all computer models in Brazil 665326-201

For use only on computer models equipped with an AMD processor in Bulgaria 665326-261

For use with all computer models in Canada 665326-121

For use with all computer models in the Czech Republic and Slovakia 665326-FL1

For use with all computer models in Denmark, Finland, and Norway 665326-DH1

For use with all computer models in France 665326-051

For use with all computer models in Germany 665326-041

For use with all computer models in Greece 665326-DJ1

For use with all computer models in Hungary 665326-211

For use only on computer models equipped with an Intel processor in India 665326-D61

For use only on computer models equipped with an Intel processor in Israel 665326-BB1

For use with all computer models Italy 665326-061

For use with all computer models in Japan 665326-291

For use with all computer models in Latin America 665326-161

For use with all computer models in the Netherlands 665326-B31

For use with all computer models in Portugal 665326-131

For use with all computer models in Russia 665326-251

For use with all computer models in Saudi Arabia 665326-171

For use with all computer models in Slovenia 665326-BA1

For use only on computer models equipped with an Intel processor in South Korea 665326-AD1

For use with all computer models in Spain 665326-071

For use with all computer models in Switzerland 665326-BG1

For use only on computer models equipped with an Intel processor in Taiwan 665326-AB1

For use only on computer models equipped with an Intel processor in Thailand 665326-281

For use with all computer models in Turkey 665326-141

For use with all computer models in the United Kingdom and Singapore 665326-031

For use with all computer models in the United States 665326-001

Keyboard in silver finish:

For use with all computer models in Belgium 666423-A41

For use with all computer models in Brazil 666423-201

22 Chapter 3 Illustrated parts catalog

Item Component Spare part number

For use only on computer models equipped with an AMD processor in Bulgaria 666423-261

For use with all computer models in Canada 666423-121

For use with all computer models in the Czech Republic and Slovakia 666423-FL1

For use with all computer models in Denmark, Finland, and Norway 666423-DH1

For use with all computer models in France 666423-051

For use with all computer models in Germany 666423-041

For use with all computer models in Greece 666423-DJ1

For use with all computer models in Hungary 666423-211

For use only on computer models equipped with an Intel processor in India 666423-D61

For use only on computer models equipped with an Intel processor in Israel 666423-BB1

For use with all computer models Italy 666423-061

For use with all computer models in Japan 666423-291

For use with all computer models in Latin America 666423-161

For use with all computer models in the Netherlands 666423-B31

For use with all computer models in Portugal 666423-131

For use with all computer models in Russia 666423-251

For use with all computer models in Saudi Arabia 666423-171

For use with all computer models in Slovenia 666423-BA1

For use only on computer models equipped with an Intel processor in South Korea 666423-AD1

For use with all computer models in Spain 666423-071

For use with all computer models in Switzerland 666423-BG1

For use only on computer models equipped with an Intel processor in Taiwan 666423-AB1

For use only on computer models equipped with an Intel processor in Thailand 666423-281

For use with all computer models in Turkey 666423-141

For use with all computer models in the United Kingdom and Singapore 666423-031

For use with all computer models in the United States 666423-001

(3) Top cover (includes TouchPad and TouchPad button board, but does not include TouchPad cable or TouchPad

button board cable):

NOTE: The TouchPad cable and TouchPad button board cable are included in the Cable Kit, spare part number

665301-001.

In butter gold finish 665364-001

In dark umber finish 665356-001

In espresso black finish 665358-001

Computer major components

Item Component Spare part number

In linen white finish 665359-001

In Pacific blue finish 665360-001

In pearl pink finish 665363-001

In ruby red finish 665362-001

In Sonoma red finish 665361-001

In steel gray finish 665357-001

(4) Power button board (does not include cable)

NOTE: The power button board cable is not included in the power button board

spare part kit. The power button board cable is included in the Cable Kit, spare part number 665301-001.

(5) Fingerprint reader board (select models only, includes bracket, but does not

include cable)

NOTE: The fingerprint reader board cable is not included in the fingerprint reader

board spare part kit. The fingerprint reader board cable is included in the Cable Kit, spare part number 665301-001.

(6) EDR v.4.0 Bluetooth module (for use only with computer models equipped with

an Intel processor)

NOTE: The Bluetooth module spare part kit does not include the Bluetooth

module cable. The Bluetooth module cable is available using spare part number 665303-001.

(7) Bluetooth module cable (for use only with computer models equipped with an

Intel processor)

(8) USB board (does not include cable)

NOTE: The USB board cable is not included in the USB board spare part kit. The

USB board cable is included in the Cable Kit, spare part number 665303-001.

Cable Kit, includes: 665301-001

665330-001

665310-001

655792-001

665303-001

665331-001

(9a) Optical drive connector cable

(9b) Hard drive connector cable

Not illustrated:

Power button board cable

Fingerprint reader board cable

TouchPad cable

TouchPad button board cable

USB board cable

NOTE: See

(10) Power connector cable 665306-001

(11) Speaker cover 665333-001

Cable Kit on page 30 for more Cable Kit spare part information.

24 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(12) Speaker Kit (includes left and right speakers and cable) 665340-001

(13) System board (includes replacement thermal material):

For use only on computer models equipped with an AMD A70M processor, the

HD6750 graphics subsystem with 1024-MB of discrete memory, and USB version 3.0

For use only on computer models equipped with an AMD A70M processor, a graphics

subsystem with UMA memory, and USB version 3.0

For use only on computer models equipped with an AMD A60M processor, the

HD6750 graphics subsystem with 1024-MB of discrete memory, and USB version 2.0

For use only on computer models equipped with an AMD A60M processor, the

HD6490 graphics subsystem with 512-MB of discrete memory, and USB version 2.0

For use only on computer models equipped with an AMD A60M processor, a graphics

subsystem with UMA memory, and USB version 2.0

For use only on computer models equipped with an Intel quad core processor, the

HD6770 graphics subsystem with 2048-MB of discrete memory, and USB version 3.0

For use only on computer models equipped with an Intel dual core processor, the

HD6770 graphics subsystem with 2048-MB of discrete memory, and USB version 3.0

For use only on computer models equipped with an Intel quad core processor, the

HD6770 graphics subsystem with 1024-MB of discrete memory, and USB version 3.0

For use only on computer models equipped with an Intel dual core processor, the

HD6770 graphics subsystem with 1024-MB of discrete memory, and USB version 3.0

For use only on computer models equipped with an Intel quad core processor, the

HD6490 graphics subsystem with 1024-MB of discrete memory, and USB version 3.0

665284-001

665282-001

665281-001

665280-001

665279-001

665342-001

665341-001

665344-001

665343-001

665348-001

For use only on computer models equipped with an Intel quad core processor, the

HD6490 graphics subsystem with 1024-MB of discrete memory, and USB version 2.0

For use only on computer models equipped with an Intel dual core processor, the

HD6490 graphics subsystem with 1024-MB of discrete memory, and USB version 3.0

For use only on computer models equipped with an Intel dual core processor, the

HD6490 graphics subsystem with 1024-MB of discrete memory, and USB version 2.0

For use only on computer models equipped with an Intel quad core processor, a

graphics subsystem with UMA memory, and USB version 3.0

For use only on computer models equipped with an Intel quad core processor, a

graphics subsystem with UMA memory, and USB version 2.0

For use only on computer models equipped with an Intel dual core processor, a

graphics subsystem with UMA memory, and USB version 3.0

For use only on computer models equipped with an Intel dual core processor, a

graphics subsystem with UMA memory, and USB version 2.0

Thermal Material Kit (not illustrated, includes replacement thermal paste and pads)

For use only on computer models equipped with an AMD processor and a graphics

subsystem with discrete memory

For use only on computer models equipped with an AMD processor and a graphics

subsystem with UMA memory

665346-001

665347-001

665345-001

665352-001

665350-001

665351-001

665349-001

665286-001

665285-001

Computer major components

Item Component Spare part number

For use only on computer models equipped with an Intel processor and a graphics

subsystem with 2048-MB discrete memory

For use only on computer models equipped with an Intel processor and a graphics

subsystem with 1024-MB discrete memory

For use only on computer models equipped with an Intel processor and a graphics

subsystem with UMA memory

(14) Processor (includes replacement thermal material)

AMD A8-3550MX 2.70-GHz processor (2.00-GHz FSB, 4.0-MB L2 cache, quad core,

45 W)

AMD A8-3530MX 2.60-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, quad core,

45 W)

AMD A8-3520M 2.50-GHz processor (1.60-GHz FSB, 4.0-MB L2 cache, quad core,

45 W)

AMD A8-3510MX 2.50-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core,

45 W)

AMD A8-3500M 2.40-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core,

35 W)

AMD A6-3430MX 2.40-GHz processor (1.70-GHz FSB, 4.0-MB L2 cache, quad core,

45 W)

665354-001

665355-001

665353-001

669691-001

653364-001

669690-001

653358-001

653350-001

669689-001

AMD A6-3420M 2.40-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core,

45 W)

AMD A6-3410MX 2.30-GHz processor (1.60-GHz FSB, 2.0-MB L2 cache, quad core,

45 W)

AMD A6-3400M 2.30-GHz processor (1.40-GHz FSB, 4.0-MB L2 cache, quad core,

35 W)

AMD A4-3330MX 2.60-GHz processor (2.40-GHz FSB, 2.0-MB L2 cache, dual core,

45 W)

AMD A4-3320MX 2.60-GHz processor (2.00-GHz FSB, 2.0-MB L2 cache, dual core,

45 W)

AMD A4-3310MX 2.50-GHz processor (2.10-GHz FSB, 2.0-MB L2 cache, dual core,

45 W)

AMD A4-3305M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core,

45 W)

AMD A4-3300M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core,

35 W)

AMD E2-3000M 2.40-GHz processor (1.80-GHz FSB, 4.0-MB L2 cache, dual core,

35 W)

Intel Core i7-2860QM 2.50-GHz (SC turbo up to 3.60-GHz) processor (1600-MHz

FSB, 8.0-MB L3 cache, dual core, 45 W)

669688-001

653357-001

653349-001

669687-001

669686-001

653356-001

672093-001

653348-001

677628-001

666175-001

Intel Core i7-2820QM 2.30-GHz (SC turbo up to 3.20-GHz) processor (1600-MHz

FSB, 8.0-MB L3 cache, quad core, 45 W)

26 Chapter 3 Illustrated parts catalog

634694-001

Item Component Spare part number

Intel Core i7-2760QM 2.40-GHz (SC turbo up to 3.50-GHz) processor (1600-MHz

FSB, 6.0-MB L3 cache, dual core, 45 W)

Intel Core i7-2720QM 2.20-GHz (SC turbo up to 3.00-GHz) processor (1600-MHz

FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2670QM 2.20-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz

FSB, 6.0-MB L3 cache, dual core, 45 W)

Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-GHz) processor (1333-MHz FSB,

4.0-MB L3 cache, dual core, 35 W)

Intel Core i7-2630QM 2.00-GHz (SC turbo up to 2.90-GHz) processor (1333-MHz

FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (4.0-MB

L3 cache, dual core, 35 W)

Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (3.0-MB

L3 cache, dual core, 35 W)

Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3.0-MB

L3 cache, dual core, 35 W)

Intel Core i5-2450M 2.50-GHz (SC turbo up to 3.10-GHz) processor (3.0-MB L3

cache, dual core, 35 W)

Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3

cache, dual core, 35 W)

666174-001

631254-001

665116-001

666173-001

635501-001

631252-001

631255-001

631253-001

676359-001

653341-001

Intel Core i3-2370M 2.40-GHz processor (3.0-MB L3 cache, dual core, 35 W) 677152-001

Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653340-001

Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653339-001

Intel Pentium B970 TJ85 2.30-GHz processor (2.0-MB L3 cache, dual core, 35 W) 676785-001

Intel Pentium B960 TJ85 2.20-GHz processor (2.0-MB L3 cache, dual core, 35 W) 664662-001

Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB L3 cache, dual core, 35 W) 653338-001

(15) Fan/heat sink assembly (includes replacement thermal material):

For use only with computer models equipped with an AMD processor and a graphics

subsystem with discrete memory

For use only with computer models equipped with an AMD processor and a graphics

subsystem with UMA memory

For use only with computer models equipped with an Intel processor and a graphics

subsystem with 2048-MB discrete memory

For use only with computer models equipped with an Intel processor and a graphics

subsystem with 1024-MB discrete memory

For use only with computer models equipped with an Intel processor and a graphics

subsystem with UMA memory

(16) Base enclosure (includes battery release latch and 4 rubber feet)

665278-001

665277-001

665309-001

665308-001

665307-001

Computer major components

Item Component Spare part number

For use only on computer models equipped with USB version 3.0 in all countries and

regions except Japan

For use only on computer models equipped with USB version 2.0 in all countries and

regions except Japan

For use only on computer models equipped with USB version 3.0 only in Japan only in

Japan

For use only on computer models equipped with USB version 2.0 only in Japan only in

Japan

(17) Battery:

9-cell, 100-Whr, 3.00-Ah Li-ion battery 636631-001

6-cell, 62-Whr, 2.80-Ah Li-ion battery 593562-001

6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001

(18) Memory modules (2, DDR3, 10600, 1333-MHz):

8 GB 634091-001

4 GB 621569-001

2 GB 621565-001

(19) RTC battery 651038-001

665298-001

665297-001

677174-001

677173-001

(20) Hard drive (2.5-in, SATA, does not include hard drive bracket, hard drive connector cable, or screws):

1-TB, 5400-rpm, 12.7 mm 638974-001

750-GB, 7200-rpm, 9.5 mm 633252-001

750-GB, 5400-rpm, 9.5 mm 634250-001

640-GB, 5400-rpm, 9.5 mm 603785-001

500-GB, 7200-rpm, 9.5 mm 608218-001

500-GB, 7200-rpm, 9.5 mm 634932-001

320-GB, 7200-rpm, 7.0 mm 634862-001

320-GB, 5400-rpm, 7.0 mm 645193-001

160-GB solid-state drive (not illustrated):

For use only with computer models equipped with an AMD processor 682590-001

For use only with computer models equipped with an Intel processor 666441-001

Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and screws) 665311-001

(21) WLAN module:

For use on all computer models:

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001

28 Chapter 3 Illustrated parts catalog

Item Component Spare part number

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo

Adapter (Bluetooth 3.0+HS ready)

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0

Combo Adapter

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630703-001

Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter 640926-001

For use only with computer models equipped with an AMD processor:

Atheros AR8002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo

Adapter (BT3.0+HS ready)

For use only with computer models equipped with an Intel processor:

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter 593836-001

Intel Centrino Advanced-N 6230 WLAN module 631956-001

Intel Centrino Wireless-N 1000 WLAN module 593530-001

Intel Centrino Wireless-N + WiMAX 6150 WLAN module 633817-001

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter

(Bluetooth 3.0+HS ready)

(22) Optical drive (includes bezel and bracket):

600370-001

657325-001

593127-001

630705-001

Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive for use only on

computer models equipped with an AMD processor

Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive for use only on

computer models equipped with an Intel processor

Blu-ray Disc R/RW FX SuperMulti Drive 665328-001

DVD±RW Double-Layer FX SuperMulti Drive 665327-001

(23) Service cover — available in the Plastics Kit, spare part number 665332-001

680018-001

665329-001

Computer major components

Cable Kit

Item Component Spare part number

Cable Kit, includes: 665301-001

(1) Optical drive connector cable

(2) Hard drive connector cable

(3) Fingerprint reader board cable

(4) USB board cable

(5) TouchPad cable

(6) TouchPad button board cable

(7) Power button board cable

30 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Item Component Spare part number

(1) Display hinge covers (2) 665314-001

(2) Display bezel:

For use only with computer models in dark umber and steel gray finish 665300-001

For use only with computer models in butter gold, espresso black, linen white,

Pacific blue, pearl pink, ruby red, and Sonoma red finish

Display bezel and panel combination spare part kit:

15.6-in, FHD, LED, AntiGlare, SVA display panel with display bezel 668279-001

15.6-in, HD, LED, BrightView, SVA display panel with display bezel in aluminum finish 668280-001

15.6-in, HD, LED, BrightView, SVA display panel with display bezel 668278-001

(3) Display Hinge Kit (includes left and right display hinges and brackets) 665313-001

(4) Display panel:

15.6-in, FHD, LED, AntiGlare display panel 665335-001

15.6-in, HD, LED, BrightView display panel 665334-001

(5) Display Cable Kit (includes display panel cable and webcamera/microphone module cable)

For use only with computer models equipped with a FHD display assembly 665305-001

For use only with computer models in dark umber and steel gray finish 665304-001

665299-001

For use only with computer models in butter gold, espresso black, linen white,

Pacific blue, pearl pink, ruby red, and Sonoma red finish

Display assembly subcomponents

665302-001

Item Component Spare part number

(6) Webcamera/microphone module 665365-001

(7) Antenna Kit (includes left and right wireless antenna cables and transceivers) 665287-001

(8) Display enclosure:

In butter gold finish 665296-001

In dark umber finish 665288-001

In espresso black finish 665290-001

In linen white finish 665291-001

In Pacific blue finish 665292-001

In pearl pink finish 665295-001

In ruby red finish 665294-001

In Sonoma red finish 665293-001

In steel gray finish 665289-001

Display Rubber Kit (not illustrated) 665337-001

Display Screw Kit (not illustrated) 665339-001

32 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Component Spare part number

(1) Hard drive (2.5-in, SATA, does not include hard drive bracket, hard drive connector cable, or screws):

1-TB, 5400-rpm, 12.7 mm 638974-001

750-GB, 7200-rpm, 9.5 mm 633252-001

750-GB, 5400-rpm, 9.5 mm 634250-001

640-GB, 5400-rpm, 9.5 mm 603785-001

500-GB, 7200-rpm, 9.5 mm 608218-001

500-GB, 7200-rpm, 9.5 mm 634932-001

320-GB, 7200-rpm, 7.0 mm 634862-001

320-GB, 5400-rpm, 7.0 mm 645193-001

Hard Drive Hardware Kit, includes: 665311-001

(2) Hard drive bracket

Hard drive screws (not illustrated)

Mass storage devices

Item Component Spare part number

(3) 160-GB solid-state drive:

For use only with computer models equipped with an AMD processor 682590-001

For use only with computer models equipped with an Intel processor 666441-001

(4) Optical drive (includes bezel and bracket):

Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive 680018-001

Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive 665329-001

Blu-ray Disc R/RW FX SuperMulti Drive 665328-001

DVD±RW Double-Layer FX SuperMulti Drive 665327-001

Miscellaneous parts

Component Spare part number

HP Smart AC adapter:

For use with all computer models:

120-W PFC RC V HP Smart AC adapter 609941-001

90-W PFC RC V HP Smart AC adapter 609940-001

65-W RC V HP Smart AC adapter 609939-001

For use only with computer models equipped with an Intel processor:

90-W PFC RC V EM HP Smart AC adapter 609947-001

65-W RC V EM HP Smart AC adapter 609948-001

Power cord (3-pin, black, 1.83-m):

For use with all computer models:

For use in Argentina 490371-D01

For use in Denmark 490371-081

For use in Europe 490371-021

For use in Italy 490371-061

For use in North America 490371-001

For use in South Africa 490371-AR1

For use in Switzerland 490371-111

For use in the United Kingdom and Singapore 490371-031

For use only with computer models equipped with AMD processors in Brazil 490371-202

For use only with computer models equipped with Intel processors:

34 Chapter 3 Illustrated parts catalog

Component Spare part number

For use in Australia 490371-111

For use in India 490371-D61

For use in Israel 490371-BB1

For use in Japan 490371-291

For use in the People's Republic of China 490371-AA1

For use in South Korea 490371-AD1

For use in Taiwan 490371-AB1

For use in Thailand 490371-281

Remote control (full-function, with teletext) 465541-004

USB DVD-T antenna 581223-001

USB DVB-T TV tuner 581222-001

Screw Kit 665338-001

Sequential part number listing

Spare part number Description

465541-004 Remote control (full-function, with teletext)

490371-001 Power cord for use with all computer models in North America (3-pin, black, 1.83-m)

490371-011 Power cord for use with all computer models in Australia (3-pin, black, 1.83-m)

490371-021 Power cord for use with all computer models in Europe (3-pin, black, 1.83-m)

490371-031 Power cord for use with all computer models in the United Kingdom and Singapore (3-pin, black,

1.83-m)

490371-061 Power cord for use with all computer models in Italy (3-pin, black, 1.83-m)

490371-081 Power cord for use with all computer models in Denmark (3-pin, black, 1.83-m)

490371-111 Power cord for use with all computer models in Switzerland (3-pin, black, 1.83-m)

490371-201 Power cord for use only with computer models equipped with an Intel processor in Thailand (3-

pin, black, 1.83-m)

490371-202 Power cord for use with all computer models in Brazil (3-pin, black, 1.83-m)

490371-291 Power cord for use with all computer models in Japan (3-pin, black, 1.83-m)

490371-AA1 Power cord for use only with computer models equipped with an Intel processor in the People's

Republic of China (3-pin, black, 1.83-m)

490371-AB1 Power cord for use only with computer models equipped with an Intel processor in Taiwan (3-pin,

black, 1.83-m)

Sequential part number listing

Spare part number Description

490371-AD1 Power cord for use only with computer models equipped with an Intel processor in South Korea

(3-pin, black, 1.83-m)

490371-AR1 Power cord for use with all computer models in South Africa (3-pin, black, 1.83-m)

490371-BB1 Power cord for use only with computer models equipped with an Intel processor in Israel (3-pin,

black, 1.83-m)

490371-D01 Power cord for use with all computer models in Argentina (3-pin, black, 1.83-m)

490371-D61 Power cord for use only with computer models equipped with an Intel processor in India (3-pin,

black, 1.83-m)

581222-001 USB DVB-T TV tuner

581223-001 USB DVD-T antenna

593127-001 Atheros AR8002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter

(BT3.0+HS ready) for use only with computer models equipped with an AMD processor

593530-001 Intel Centrino Wireless-N 1000 WLAN module for use only on computer models equipped with

an Intel processor

593554-001 6-cell, 55-Whr, 2.55-Ah Li-ion battery

593562-001 6-cell, 62-Whr, 2.80-Ah Li-ion battery

593836-001 Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter for use only on computer models equipped

with an Intel processor

600370-001 Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter

(Bluetooth 3.0+HS ready) for use with all computer models

603785-001 640-GB, 5400-rpm, 9.5-mm hard drive for use with all computer models (2.5-in, SATA, does not

include hard drive bracket, hard drive connector cable, or screws)

608218-001 500-GB, 7200-rpm, 9.5-mm hard drive for use with all computer models (2.5-in, SATA, does not

include hard drive bracket, hard drive connector cable, or screws)

609939-001 65-W RC V HP Smart AC adapter for use with all computer models

609940-001 90-W PFC RC V HP Smart AC adapter for use with all computer models

609941-001 120-W PFC RC V HP Smart AC adapter for use with all computer models

609947-001 90-W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an

Intel processor

609948-001 65-W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an

Intel processor

621565-001 2-GB memory module (DDR3, 10600, 1333-MHz)

621569-001 4-GB memory module (DDR3, 10600, 1333-MHz)

630703-001 Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter for use with all computer models

630705-001 Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter

(Bluetooth 3.0+HS ready) for use only on computer models equipped with an Intel processor

631252-001 Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (4.0-MB L3 cache,

dual core, 35 W; includes replacement thermal material)

36 Chapter 3 Illustrated parts catalog

Spare part number Description

631253-001 Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3.0-MB L3 cache,

dual core, 35 W; includes replacement thermal material)

631254-001 Intel Core i7-2720QM 2.20-GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 6.0-MB

L3 cache, quad core, 45 W; includes replacement thermal material)

631255-001 Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (3.0-MB L3 cache,

dual core, 35 W; includes replacement thermal material)

631956-001 Intel Centrino Advanced-N 6230 WLAN module for use only on computer models equipped with

an Intel processor

633252-001 750-GB, 7200-rpm, 9.5-mm hard drive for use with all computer models (2.5-in, SATA, does not

include hard drive bracket, hard drive connector cable, or screws)

633817-001 Intel Centrino Wireless-N + WiMAX 6150 WLAN module for use only with computer models

equipped with an Intel processor

634091-001 8-GB memory module (DDR3, 10600, 1333-MHz)

634250-001 750-GB, 5400-rpm, 9.5-mm hard drive for use with all computer models (2.5-in, SATA, does not

include hard drive bracket, hard drive connector cable, or screws)

634694-001 Intel Core i7-2820QM 2.30-GHz (SC turbo up to 3.20-GHz) processor (1600-MHz FSB, 8.0-MB

L3 cache, quad core, 45 W; includes replacement thermal material)

634862-001 320-GB, 7200-rpm, 7.0-mm hard drive for use with all computer models (2.5-in, SATA, does not

include hard drive bracket, hard drive connector cable, or screws)

634932-001 500-GB, 5400-rpm, 7.0-mm hard drive for use with all computer models (2.5-in, SATA, does not

include hard drive bracket, hard drive connector cable, or screws)

635501-001 Intel Core i7-2630QM 2.00-GHz (SC turbo up to 2.90-GHz) processor (1333-MHz FSB, 6.0-MB

L3 cache, quad core, 45 W; includes replacement thermal material)

636631-001 9-cell, 100-Whr, 3.00-Ah Li-ion battery

638974-001 1-TB, 5400-rpm, 12.7-mm hard drive for use with all computer models (2.5-in, SATA, does not

include hard drive bracket, hard drive connector cable, or screws)

640926-001 Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter for use with all computer models

645193-001 320-GB, 5400-rpm, 7.0-mm hard drive for use with all computer models (2.5-in, SATA, does not

include hard drive bracket, hard drive connector cable, or screws)

651038-001 RTC battery

653338-001 Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes

replacement thermal material)

653339-001 Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes

replacement thermal material)

653340-001 Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes

replacement thermal material)

653341-001 Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache,

dual core, 35 W; includes replacement thermal material)

653348-001 AMD A4-3300M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core, 35 W;

includes replacement thermal material)

Sequential part number listing

Spare part number Description

653349-001 AMD A6-3400M 2.30-GHz processor (1.40-GHz FSB, 4.0-MB L2 cache, quad core, 35 W;

includes replacement thermal material)

653350-001 AMD A8-3500M 2.40-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core, 35 W;

includes replacement thermal material)

653356-001 AMD A4-3310MX 2.50-GHz processor (2.10-GHz FSB, 2.0-MB L2 cache, dual core, 45 W;

includes replacement thermal material)

653357-001 AMD A6-3410MX 2.30-GHz processor (1.60-GHz FSB, 2.0-MB L2 cache, quad core, 45 W;

includes replacement thermal material)

653358-001 AMD A8-3510MX 2.50-GHz processor (1.80-GHz FSB, 4.0-MB L2 cache, quad core, 45 W;

includes replacement thermal material)

653364-001 AMD A8-3530MX 2.60-GHz processor, (1.90-GHz FSB, 4.0-MB L2 cache, quad core, 45 W;

includes replacement thermal material)

655792-001 4.0 EDR Bluetooth module (for use only on computer models equipped with an Intel processor)

NOTE: The Bluetooth module spare part kit does not include the Bluetooth module cable. The

Bluetooth module cable is available using spare part number 665303-001.

655795-001 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter for use with

all computer models

657325-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter for use

with all computer models

664662-001 Intel Pentium B960 TJ85 2.20-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes

replacement thermal material)

665116-001 Intel Core i7-2670QM 2.20-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 6.0-MB

L3 cache, dual core, 45 W; includes replacement thermal material)

665277-001 Fan/heat sink assembly for use only on computer models equipped with an AMD processor and a

graphics subsystem with UMA memory (includes replacement thermal material)

665278-001 Fan/heat sink assembly for use only on computer models equipped with an AMD processor and a

graphics subsystem with discrete memory (includes replacement thermal material)

665279-001 System board for use only on computer models equipped with an AMD A60M processor and a

graphics subsystem with UMA memory (includes replacement thermal material)

665280-001 System board for use only on computer models equipped with an AMD A60M processor and a

graphics subsystem with 512-MB discrete memory (includes replacement thermal material)

665281-001 System board for use only on computer models equipped with an AMD A60M processor and a

graphics subsystem with 1024-MB discrete memory (includes replacement thermal material)

665282-001 System board for use only on computer models equipped with an AMD A70M processor and a

graphics subsystem with UMA memory (includes replacement thermal material)

665284-001 System board for use only on computer models equipped with an AMD A70M processor and a

graphics subsystem with 1024-MB discrete memory (includes replacement thermal material)

665285-001 Thermal Material Kit for use only on computer models equipped with an AMD processor and a

graphics subsystem with UMA memory (includes replacement thermal paste and pads)

665286-001 Thermal Material Kit for use only on computer models equipped with an AMD processor and a

graphics subsystem with discrete memory (includes replacement thermal paste and pads)

38 Chapter 3 Illustrated parts catalog

Spare part number Description

665287-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)

665288-001 Display enclosure in dark umber finish

665289-001 Display enclosure in steel gray finish

665290-001 Display enclosure in espresso black finish

665291-001 Display enclosure in linen white finish

665292-001 Display enclosure in Pacific blue finish

665293-001 Display enclosure in Sonora red finish

665294-001 Display enclosure in ruby red finish

665295-001 Display enclosure in pearl pink finish

665296-001 Display enclosure in butter gold finish

665297-001 For use only on computer models equipped with USB version 2.0 in all countries and regions

except Japan (includes battery release latch and 4 rubber feet)

665298-001 For use only on computer models equipped with USB version 3.0 in all countries and regions

except Japan (includes battery release latch and 4 rubber feet)

665299-001 Display bezel for use only on computer models in butter gold, espresso black, linen white,

Pacific blue, pearl pink, ruby red, and Sonoma red finish and equipped with a webcamera/ microphone module

665300-001 Display bezel for use only on computer models in dark umber and steel gray finish and equipped

with a webcamera/microphone module

665301-001 Cable Kit (includes the optical drive connector cable, hard drive connector cable, power button

board cable, fingerprint reader board cable, TouchPad cable, TouchPad button board cable, and USB board cable)

665302-001 Display Cable Kit for use only on computer models in butter gold, espresso black, linen white,

Pacific blue, pearl pink, ruby red, and Sonoma red finish (includes display panel cable and webcamera/microphone module cable)

665303-001 Bluetooth module cable (for use only on computer models equipped with an Intel processor)

665304-001 Display Cable Kit for use only on computer models equipped with an HD display assembly

(includes display panel cable and webcamera/microphone module cable)

665305-001 Display Cable Kit for use only on computer models equipped with an FHD display assembly

(includes display panel cable and webcamera/microphone module cable)

665306-001 Power connector cable

665307-001 Fan/heat sink assembly for use only on computer models equipped with an Intel processor and a

graphics subsystem with UMA memory (includes replacement thermal material)

665308-001 Fan/heat sink assembly for use only on computer models equipped with an Intel processor and a

graphics subsystem with 1024-MB of discrete memory (includes replacement thermal material)

665309-001 Fan/heat sink assembly for use only on computer models equipped with an Intel processor and a

graphics subsystem with 2048-MB of discrete memory (includes replacement thermal material)

Sequential part number listing

Spare part number Description

665310-001 Fingerprint reader board (select models only, includes bracket, but does not include cable)

NOTE: The fingerprint reader board cable is not included in the fingerprint reader board spare

part kit. The fingerprint reader board cable is included in the Cable Kit, spare part number 665301-001.

665311-001 Hard Drive Hardware Kit (includes hard drive bracket and screws)

665313-001 Display Hinge Kit (includes left and right display hinges and brackets)

665314-001 Display hinge covers (2)

665326-001 Keyboard in black finish for use in the United States (includes keyboard cable)

665326-031 Keyboard in black finish for use in the United Kingdom and Singapore (includes keyboard cable)

665326-041 Keyboard in black finish for use in Germany (includes keyboard cable)

665326-051 Keyboard in black finish for use in France (includes keyboard cable)

665326-061 Keyboard in black finish for use in Italy (includes keyboard cable)

665326-071 Keyboard in black finish for use in Spain (includes keyboard cable)

665326-121 Keyboard in black finish for use in Canada (includes keyboard cable)

665326-131 Keyboard in black finish for use in Portugal (includes keyboard cable)

665326-141 Keyboard in black finish for use in Turkey (includes keyboard cable)

665326-161 Keyboard in black finish for use in Latin America (includes keyboard cable)

665326-171 Keyboard in black finish for use in Saudi Arabia (includes keyboard cable)

665326-201 Keyboard in black finish for use in Brazil (includes keyboard cable)

665326-211 Keyboard in black finish for use in Hungary (includes keyboard cable)

665326-251 Keyboard in black finish for use in Russia (includes keyboard cable)

665326-261 Keyboard in black finish for use only on computer models equipped with an AMD processor

in Bulgaria (includes keyboard cable)

665326-281 Keyboard in black finish for use only on computer models equipped with an Intel processor

in Thailand (includes keyboard cable)

665326-291 Keyboard in black finish for use in Japan (includes keyboard cable)

665326-A41 Keyboard in black finish for use in Belgium (includes keyboard cable)

665326-AB1 Keyboard in black finish for use only on computer models equipped with an Intel processor

in Taiwan (includes keyboard cable)

665326-AD1 Keyboard in black finish for use only on computer models equipped with an Intel processor

in South Korea (includes keyboard cable)

665326-B31 Keyboard in black finish for use in the Netherlands (includes keyboard cable)

665326-BA1 Keyboard in black finish for use in Slovenia (includes keyboard cable)

665326-BB1 Keyboard in black finish for use only on computer models equipped with an Intel processor

in Israel (includes keyboard cable)

40 Chapter 3 Illustrated parts catalog

Spare part number Description

665326-BG1 Keyboard in black finish for use in Switzerland (includes keyboard cable)

665326-D61 Keyboard in black finish for use only on computer models equipped with an Intel processor

in India (includes keyboard cable)

665326-DH1 Keyboard in black finish for use in Denmark, Finland, and Norway (includes keyboard cable)

665326-DJ1 Keyboard in black finish for use in Greece (includes keyboard cable)

665326-FL1 Keyboard in black finish for use in the Czech Republic and Slovakia (includes keyboard cable)

665327-001 DVD±RW Double-Layer FX SuperMulti Drive

665328-001 Blu-ray Disc R/RW FX SuperMulti Drive

665329-001 Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive

665330-001 Power button board (does not include cable)

NOTE: The power button board cable is not included in the power button board spare part kit.

The power button board cable is included in the Cable Kit, spare part number 665301-001.

665331-001 USB board (does not include cable)

NOTE: The USB board cable is not included in the USB board spare part kit. The USB board

cable is included in the Cable Kit, spare part number 665301-001.

665332-001 Plastics Kit (includes the service cover)

665333-001 Speaker cover

665334-001 15.6-in, HD, LED, BrightView, SVA display panel

665335-001 15.6-in, FHD, LED, AntiGlare, SVA display panel

665337-001 Display Rubber Kit

665338-001 Screw Kit

665339-001 Display Screw Kit

665340-001 Speaker Kit (includes left and right speakers and cable)

665341-001 System board for use only on computer models equipped with an Intel dual core processor, the

HM65 chipset, the HD6770 graphics subsystem with discrete memory, and USB version 3.0 (includes 2048-MB of discrete graphics subsystem memory; includes replacement thermal material)

665342-001 System board for use only on computer models equipped with an Intel quad core processor, the

HM65 chipset, the HD6770 graphics subsystem with discrete memory, and USB version 3.0 (includes 2048-MB of discrete graphics subsystem memory; includes replacement thermal material)

665343-001 System board for use only on computer models equipped with an Intel dual core processor, the

HM65 chipset, the HD6770 graphics subsystem with discrete memory, and USB version 3.0 (includes 1024-MB of discrete graphics subsystem memory; includes replacement thermal material)

665344-001 System board for use only on computer models equipped with an Intel quad core processor, the

HM65 chipset, the HD6770 graphics subsystem with discrete memory, and USB version 3.0 (includes 1024-MB of discrete graphics subsystem memory; includes replacement thermal material)

Sequential part number listing

Spare part number Description

665345-001 System board for use only on computer models equipped with an Intel dual core processor, the

HM65 chipset, the HD6490 graphics subsystem with discrete memory, and USB version 3.0 (includes 1024-MB of discrete graphics subsystem memory; includes replacement thermal material)

665346-001 System board for use only on computer models equipped with an Intel quad core processor, the

HM65 chipset, the HD6490 graphics subsystem with discrete memory, and USB version 2.0 (includes 1024-MB of discrete graphics subsystem memory; includes replacement thermal material)

665347-001 System board for use only on computer models equipped with an Intel dual core processor, the

HM65 chipset, the HD6490 graphics subsystem with discrete memory, and USB version 3.0 (includes 1024-MB of discrete graphics subsystem memory; includes replacement thermal material)

665348-001 System board for use only on computer models equipped with an Intel quad core processor, the

HM65 chipset, the HD6490 graphics subsystem with discrete memory, and USB version 3.0 (includes 1024-MB of discrete graphics subsystem memory; includes replacement thermal material)

665349-001 System board for use only on computer models equipped with an Intel dual core processor, the

HM65 chipset, a graphics subsystem with UMA memory, and USB version 2.0 (includes replacement thermal material)

665350-001 System board for use only on computer models equipped with an Intel quad core processor, the

HM65 chipset, a graphics subsystem with UMA memory, and USB version 2.0 (includes replacement thermal material)

665351-001 System board for use only on computer models equipped with an Intel dual core processor, the

HM65 chipset, a graphics subsystem with UMA memory, and USB version 3.0 (includes replacement thermal material)

665352-001 System board for use only on computer models equipped with an Intel quad core processor, the

HM65 chipset, a graphics subsystem with UMA memory, and USB version 3.0 (includes replacement thermal material)

665353-001 Thermal Material Kit for use only on computer models equipped with an Intel processor and a

graphics subsystem with UMA memory (includes replacement thermal paste and pads)

665354-001 Thermal Material Kit for use only on computer models equipped with an Intel processor and a

graphics subsystem with 1024-MB discrete memory (includes replacement thermal paste and pads)

665355-001 Thermal Material Kit for use only on computer models equipped with an Intel processor and a

graphics subsystem with 2048-MB discrete memory (includes replacement thermal paste and pads)

665356-001 Top cover in dark umber finish (includes TouchPad and TouchPad button board, but does not

include TouchPad cable or TouchPad button board cable)

NOTE: The TouchPad cable and TouchPad button board cable are included in the Cable Kit,

spare part number 665301-001.

665357-001 Top cover in steel grey finish (includes TouchPad and TouchPad button board, but does not

include TouchPad cable or TouchPad button board cable)

NOTE: The TouchPad cable and TouchPad button board cable are included in the Cable Kit,

spare part number 665301-001.

42 Chapter 3 Illustrated parts catalog

Spare part number Description

665358-001 Top cover in espresso black finish (includes TouchPad and TouchPad button board, but does not

include TouchPad cable or TouchPad button board cable)

NOTE: The TouchPad cable and TouchPad button board cable are included in the Cable Kit,

spare part number 665301-001.

665359-001 Top cover in linen white finish (includes TouchPad and TouchPad button board, but does not

include TouchPad cable or TouchPad button board cable)

NOTE: The TouchPad cable and TouchPad button board cable are included in the Cable Kit,

spare part number 665301-001.

665360-001 Top cover in Pacific blue finish (includes TouchPad and TouchPad button board, but does not

include TouchPad cable or TouchPad button board cable)

NOTE: The TouchPad cable and TouchPad button board cable are included in the Cable Kit,

spare part number 665301-001.

665361-001 Top cover in Sonora red finish (includes TouchPad and TouchPad button board, but does not

include TouchPad cable or TouchPad button board cable)

NOTE: The TouchPad cable and TouchPad button board cable are included in the Cable Kit,

spare part number 665301-001.

665362-001 Top cover in ruby red finish (includes TouchPad and TouchPad button board, but does not include

TouchPad cable or TouchPad button board cable)

NOTE: The TouchPad cable and TouchPad button board cable are included in the Cable Kit,

spare part number 665301-001.

665363-001 Top cover in pearl pink finish (includes TouchPad and TouchPad button board, but does not

include TouchPad cable or TouchPad button board cable)

NOTE: The TouchPad cable and TouchPad button board cable are included in the Cable Kit,

spare part number 665301-001.

665364-001 Top cover in butter gold finish (includes TouchPad and TouchPad button board, but does not

include TouchPad cable or TouchPad button board cable)

NOTE: The TouchPad cable and TouchPad button board cable are included in the Cable Kit,

spare part number 665301-001.

665365-001 Webcamera/microphone module

666173-001 Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-GHz) processor (1333-MHz FSB, 4.0-MB L3

cache, dual core, 35 W; includes replacement thermal material)

666174-001 Intel Core i7-2760QM 2.40-GHz (SC turbo up to 3.50-GHz) processor (1600-MHz FSB, 6.0-MB

L3 cache, dual core, 45 W; includes replacement thermal material)

666175-001 Intel Core i7-2860QM 2.50-GHz (SC turbo up to 3.60-GHz) processor (1600-MHz FSB, 8.0-MB

L3 cache, dual core, 45 W; includes replacement thermal material)

666423-001 Keyboard in silver finish for use in the United States (includes keyboard cable)

666423-031 Keyboard in silver finish for use in the United Kingdom and Singapore (includes keyboard cable)

666423-041 Keyboard in silver finish for use in Germany (includes keyboard cable)

666423-051 Keyboard in silver finish for use in France (includes keyboard cable)

Sequential part number listing

Spare part number Description

666423-061 Keyboard in silver finish for use in Italy (includes keyboard cable)

666423-071 Keyboard in silver finish for use in Spain (includes keyboard cable)

666423-121 Keyboard in silver finish for use in Canada (includes keyboard cable)

666423-131 Keyboard in silver finish for use in Portugal (includes keyboard cable)

666423-141 Keyboard in silver finish for use in Turkey (includes keyboard cable)

666423-161 Keyboard in silver finish for use in Latin America (includes keyboard cable)

666423-171 Keyboard in silver finish for use in Saudi Arabia (includes keyboard cable)

666423-201 Keyboard in silver finish for use in Brazil (includes keyboard cable)

666423-211 Keyboard in silver finish for use in Hungary (includes keyboard cable)

666423-251 Keyboard in silver finish for use in Russia (includes keyboard cable)

666423-261 Keyboard in silver finish for use only on computer models equipped with an AMD processor

in Bulgaria (includes keyboard cable)

666423-281 Keyboard in silver finish for use only on computer models equipped with an Intel processor

in Thailand (includes keyboard cable)

666423-291 Keyboard in silver finish for use in Japan (includes keyboard cable)

666423-A41 Keyboard in silver finish for use in Belgium (includes keyboard cable)

666423-AB1 Keyboard in silver finish for use only on computer models equipped with an Intel processor

in Taiwan (includes keyboard cable)

666423-AD1 Keyboard in silver finish for use only on computer models equipped with an Intel processor

in South Korea (includes keyboard cable)

666423-B31 Keyboard in silver finish for use in the Netherlands (includes keyboard cable)

666423-BA1 Keyboard in silver finish for use in Slovenia (includes keyboard cable)

666423-BB1 Keyboard in silver finish for use only on computer models equipped with an Intel processor

in Israel (includes keyboard cable)

666423-BG1 Keyboard in silver finish for use in Switzerland (includes keyboard cable)

666423-D61 Keyboard in silver finish for use only on computer models equipped with an Intel processor

in India (includes keyboard cable)

666423-DH1 Keyboard in silver finish for use in Denmark, Finland, and Norway (includes keyboard cable)

666423-DJ1 Keyboard in silver finish for use in Greece (includes keyboard cable)

666423-FL1 Keyboard in silver finish for use in the Czech Republic and Slovakia (includes keyboard cable)

666441-001 160-GB solid-state drive (for use only on computer models equipped with an Intel processor)

668278-001 15.6-in, HD, LED, BrightView, SVA display panel with display bezel

668279-001 15.6-in, FHD, LED, AntiGlare, SVA display panel with display bezel

668280-001 15.6-in, HD, LED, BrightView, SVA display panel with display bezel in aluminum finish

44 Chapter 3 Illustrated parts catalog

Spare part number Description

669686-001 AMD A4-3320MX 2.60-GHz processor (2.00-GHz FSB, 2.0-MB L2 cache, dual core, 45 W;

includes replacement thermal material)

669687-001 AMD A4-3330MX 2.60-GHz processor (2.40-GHz FSB, 2.0-MB L2 cache, dual core, 45 W;

includes replacement thermal material)

669688-001 AMD A6-3420M 2.40-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core, 45 W;

includes replacement thermal material)

669689-001 AMD A6-3430MX 2.40-GHz processor (1.70-GHz FSB, 4.0-MB L2 cache, quad core, 45 W;

includes replacement thermal material)

669690-001 AMD A8-3520M 2.50-GHz processor (1.60-GHz FSB, 4.0-MB L2 cache, quad core, 45 W;

includes replacement thermal material)

669691-001 AMD A8-3550MX 2.70-GHz processor (2.00-GHz FSB, 4.0-MB L2 cache, quad core, 45 W;

includes replacement thermal material)

672093-001 AMD A4-3305M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core, 45 W;

includes replacement thermal material)

676359-001 Intel Core i5-2450M 2.50-GHz (SC turbo up to 3.10-GHz) processor (3.0-MB L3 cache,

dual core, 35 W; includes replacement thermal material)

676785-001 Intel Pentium B970 TJ85 2.30-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes

replacement thermal material)

677152-001 Intel Core i3-2370M 2.40-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes

replacement thermal material)

677173-001 Base enclosure for use only on computer models equipped with 2 USB ports in Japan (includes

battery release latch and 4 rubber feet)

677174-001 Base enclosure for use only on computer models equipped with 3 USB ports in Japan (includes

battery release latch and 4 rubber feet)

677628-001 AMD E2-3000M 2.40-GHz processor (1.80-GHz FSB, 4.0-MB L2 cache, dual core, 35 W;

includes replacement thermal material)

680018-001 Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive for use only on computer models

equipped with an AMD processor

682590-001 160-GB solid-state drive (for use only on computer models equipped with an Intel processor)

Sequential part number listing

4 Removal and replacement

procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

46 Chapter 4 Removal and replacement procedures

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

Preliminary replacement requirements

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

48 Chapter 4 Removal and replacement procedures

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

Preliminary replacement requirements

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

50 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 88 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item Component Description

(1) Product name This is the product name affixed to the front of

the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

each product.

(3) Part number/Product number (p/n) This number provides specific information about the

product’s hardware components. The part number helps a service technician determine what components and parts are needed.

Component replacement procedures

Item Component Description

(4) Warranty period This number describes the duration of the warranty

(5) Model description This is the alphanumeric identifier used to locate

Computer feet

the computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.

period for the computer.

documents, drivers, and support for the computer.

52 Chapter 4 Removal and replacement procedures

Battery

Description Spare part number

9-cell, 100-Whr, 3.00-Ah Li-ion battery 636631-001

6-cell, 62-Whr, 2.80-Ah Li-ion battery 593562-001

6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Slide the battery release latch (1) to release the battery.

2. Pivot the front edge of the battery (2) up and back.

3. Remove the battery (3) from the computer.

Component replacement procedures

To insert the battery:

1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.

Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release latch will automatically lock into place.)

Optical drive

NOTE: The optical drive spare part kit includes a bezel and bracket.

Description Spare part number

Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive for use only on computer models equipped with an AMD processor

Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive for use only on computer models equipped with an Intel processor

Blu-ray Disc R/RW FX SuperMulti Drive 665328-001

DVD±RW Double-Layer FX SuperMulti Drive 665327-001

680018-001

665329-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 53).

Remove the optical drive:

Slide the service cover release latch to release the service cover.

54 Chapter 4 Removal and replacement procedures

Lift the rear edge of the service cover up and forward until it rests at an angle.

3. Remove the service cover. The service cover is available in the Plastics Kit, spare part number

665332-001.

4. Remove the Phillips PM2.5×4.0 screw that secures the optical drive to the computer.

5. Remove the optical drive by sliding it out of the optical drive bay.

6. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel

toward you.

Component replacement procedures

Remove the two Phillips PM2.0×4.0 screws (1) that secure the bracket to the optical drive.

Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install the optical drive.

Hard drive

NOTE: The hard drive and solid-state drive spare part kit does not include the bracket, connector

cable, or screws. The bracket and screws are included in the Hard Drive Hardware Kit, spare part number 665311-001. The connector cable is included in the Cable Kit, spare part number 665301-001.

Description Spare part number

1-TB, 5400-rpm, 12.7 mm 638974-001

750-GB, 7200-rpm, 9.5 mm 633252-001

750-GB, 5400-rpm, 9.5 mm 634250-001

640-GB, 5400-rpm, 9.5 mm 603785-001

500-GB, 7200-rpm, 9.5 mm 608218-001

500-GB, 7200-rpm, 9.5 mm 634932-001

320-GB, 7200-rpm, 7.0 mm 634862-001

320-GB, 5400-rpm, 7.0 mm 645193-001

160-GB solid-state drive:

For use only on computer models equipped with an AMD processor 682590-001

For use only on computer models equipped with an Intel processor 666441-001

56 Chapter 4 Removal and replacement procedures

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 53).

Optical drive on page 54).

Remove the hard drive:

Disconnect the hard drive connector cable (1) from the system board.

Remove the four Phillips PM2.5×4.0 screws (2) that secure the hard drive to the computer.

Use the Mylar tab built into the hard drive bracket to lift and remove the hard drive (3) from the computer.

4. If it is necessary to replace the hard drive connector cable or hard drive bracket:

a. Remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the

hard drive.

b. Remove the hard drive bracket (2) from the hard drive.

Component replacement procedures

Disconnect the hard drive connector cable (3) from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

58 Chapter 4 Removal and replacement procedures

RTC battery

Description Spare part number

RTC battery 651038-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 53).

Optical drive on page 54).

Remove the RTC battery:

▲

Remove the RTC battery from the socket on the system board.

Reverse this procedure to install the RTC battery.

Component replacement procedures

Memory module

Description Spare part number

8-GB (DDR3, 10600, 1333-MHz) 634091-001

4-GB (DDR3, 10600, 1333-MHz) 621569-001

2-GB (DDR3, 10600, 1333-MHz) 621565-001

Before removing a memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 53).

Optical drive on page 54).

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The memory module tilts up.)

2. Remove the memory module (2) by pulling it away from the slot at an angle.

Reverse this procedure to install a memory module.

60 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

For use on all computer models:

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter (Bluetooth 3.0+HS ready)

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630703-001

Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter 640926-001

For use only with computer models equipped with an AMD processor:

Atheros AR8002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready)

For use only with computer models equipped with an Intel processor:

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter 593836-001

Intel Centrino Advanced-N 6230 WLAN module 631956-001

Intel Centrino Wireless-N 1000 WLAN module 593530-001

Intel Centrino Wireless-N + WiMAX 6150 WLAN module 633817-001

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (Bluetooth 3.0+HS ready)

600370-001

593127-001

630705-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery (see

5. Remove the service cover (see

Battery on page 53).

Optical drive on page 54).

Component replacement procedures

Remove the WLAN module:

1. Disconnect the WLAN antenna cables from the terminals on the WLAN module.

NOTE: The #1/black WLAN antenna cable is connected to the WLAN module Main terminal.

The #2/gray WLAN antenna cable is connected to the WLAN module Aux terminal.

Remove the two Phillips PM2.0×4.0 screws that secure the WLAN module to the system board. (The WLAN module tilts up.)

3. Remove the WLAN module by pulling the module away from the slot at an angle.

62 Chapter 4 Removal and replacement procedures

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective

sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

Component replacement procedures

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

Description Spare part number Description Spare part number

Keyboard in black finish:

For use with all computer models in Belgium

For use with all computer models in Brazil

For use only on computer models equipped with an AMD processor in Bulgaria

For use with all computer models in Canada

For use with all computer models in the Czech Republic and Slovakia

For use with all computer models in Denmark, Finland, and Norway

For use with all computer models in France

For use with all computer models in Germany

For use with all computer models in Greece

665326-A41 For use with all computer models

in Latin America

665326-201 For use with all computer models

in the Netherlands

665326-261 For use with all computer models

in Portugal

665326-121 For use with all computer models

in Russia

665326-FL1 For use with all computer models

in Saudi Arabia

665326-DH1 For use with all computer models

in Slovenia

665326-051 For use only on computer models

equipped with an Intel processor in South Korea

665326-041 For use with all computer models

in Spain

665326-DJ1 For use with all computer models

in Switzerland

665326-161

665326-B31

665326-131

665326-251

665326-171

665326-BA1

665326-AD1

665326-071

665326-BG1

For use with all computer models in Hungary

For use only on computer models equipped with an Intel processor in India

For use only on computer models equipped with an Intel processor in Israel

For use with all computer models Italy

For use with all computer models in Japan

For use with all computer models in Belgium

665326-211 For use only on computer models

665326-D61 For use only on computer models

665326-BB1 For use with all computer models

665326-061 For use with all computer models

665326-291 For use with all computer models

Keyboard in silver finish:

666423-A41 For use with all computer models

64 Chapter 4 Removal and replacement procedures

665326-AB1 equipped with an Intel processor in Taiwan

665326-281 equipped with an Intel processor in Thailand

665326-141 in Turkey

665326-031 in the United Kingdom and Singapore

665326-001 in the United States

666423-161 in Latin America

Description Spare part number Description Spare part number

For use with all computer models in Brazil

For use only on computer models equipped with an AMD processor in Bulgaria

For use with all computer models in Canada

For use with all computer models in the Czech Republic and Slovakia

For use with all computer models in Denmark, Finland, and Norway

For use with all computer models in France

For use with all computer models in Germany

For use with all computer models in Greece

For use with all computer models in Hungary

666423-201 For use with all computer models

in the Netherlands

666423-261 For use with all computer models

in Portugal

666423-121 For use with all computer models

in Russia

666423-FL1 For use with all computer models

in Saudi Arabia

666423-DH1 For use with all computer models

in Slovenia

666423-051 For use only on computer models

equipped with an Intel processor in South Korea

666423-041 For use with all computer models

in Spain

666423-DJ1 For use with all computer models

in Switzerland

666423-211 For use only on computer models

equipped with an Intel processor in Taiwan

666423-B31

666423-131

666423-251

666423-171

666423-BA1

666423-AD1

666423-071

666423-BG1

666423-AB1

For use only on computer models equipped with an Intel processor in India

For use only on computer models equipped with an Intel processor in Israel

For use with all computer models Italy

For use with all computer models in Japan

666423-D61 For use only on computer models

equipped with an Intel processor in Thailand

666423-BB1 For use with all computer models

in Turkey

666423-061 For use with all computer models

in the United Kingdom and Singapore

666423-291 For use with all computer models

in the United States

666423-281

666423-141

666423-031

666423-001

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 53).

5. Remove the service cover (see

Optical drive on page 54).

Component replacement procedures

Remove the keyboard:

1. Remove the Phillips PM2.5×4.0 screw that secures the keyboard to the computer.

2. Rest the computer on its left side.

3. Open the computer.

4. Insert a screw driver or similar thin tool into the keyboard screw hole, and then press on the back

of the keyboard until the keyboard disengages from the computer.

5. Turn the computer right-side up with the front toward you.

66 Chapter 4 Removal and replacement procedures

Lift the rear edge (1) of the keyboard, and then slide the keyboard (2) back until the keyboard cable is accessible.

Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.

Component replacement procedures

Top cover

NOTE: The top cover spare part kit includes the TouchPad and TouchPad button board, but does not

include the TouchPad cable or TouchPad button board cable. The TouchPad cable and TouchPad button board cable are included in the Cable Kit, spare part number 665301-001.

Description Spare part number

In butter gold finish 665364-001

In dark umber finish 665356-001

In espresso black finish 665358-001

In linen white finish 665359-001

In Pacific blue finish 665360-001

In pearl pink finish 665363-001

In ruby red finish 665362-001

In Sonoma red finish 665361-001

In steel gray finish 665357-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

Battery on page 53), and then remove the following components:

Optical drive on page 54)

Hard drive on page 56)

Keyboard on page 64)

NOTE: When replacing the top cover, be sure that the power button board and cable (see Power button board on page 71) and fingerprint reader board and cable (see Fingerprint reader board on page 72) are removed from the defective top cover and installed on the replacement top cover.

Remove the top cover:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

68 Chapter 4 Removal and replacement procedures

Remove the seven Phillips PM2.5×10.0 screws that secure the top cover to the computer.

4. Remove the following screws that secure the top cover to the computer:

●

Three Phillips PM2.0×3.0 screws (1) in the optical drive bay

●

Three Phillips PM2.5×6.0 screws (2)

●

One Phillips PM2.0×4.0 screw (3) in the hard drive bay

Turn the computer right-side up, with the front toward you.

6. Open the computer.

Component replacement procedures

Release the ZIF connectors to which the following cables are attached, and then disconnect the cables from the system board:

NOTE: The power button board cable, TouchPad button board cable, and fingerprint reader

board cable are included in the Cable Kit, spare part number 665301-001.

●

Power button board cable (1)

●

TouchPad button board cable (2)

●

Fingerprint reader board cable (3) (select models only)

8. Remove the seven Phillips PM2.5×6.0 screws that secure the top cover to the computer.

9. Lift the rear edge of the top cover (1) until the left and right sides disengage from the

base enclosure.

70 Chapter 4 Removal and replacement procedures

10.

Remove the top cover (2).

Reverse this procedure to install the top cover.

Power button board

Description Spare part number

Power button board (does not include cable)

NOTE: The power button board cable is not included in the power button board spare part kit. The

power button board cable is included in the Cable Kit, spare part number 665301-001.

665330-001

Before removing the power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

Battery on page 53), and then remove the following components:

Optical drive on page 54)

Hard drive on page 56)

Keyboard on page 64)

Top cover on page 68)

Remove the power button board:

1. Turn the top cover upside down, with the front toward you.

Release the power button board cable from the clip (1) built into the top cover.

Component replacement procedures

Remove the three Phillips PM2.0×4.0 screws (2) that secure the power button board to the top cover.

4. Remove the power button board and cable (3).

Reverse this procedure to install the power button board and cable.

Fingerprint reader board

Description Spare part number

Fingerprint reader board (select models only, includes bracket, but does not include cable)

NOTE: The fingerprint reader board cable is not included in the fingerprint reader board spare

part kit. The fingerprint reader board cable is included in the Cable Kit, spare part number 665301-001.

Before removing the fingerprint reader board, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 53), and then remove the following components:

665330-001

●

Optical drive (see

●

Hard drive (see

Optical drive on page 54)

Hard drive on page 56)

72 Chapter 4 Removal and replacement procedures

●

Keyboard (see

Keyboard on page 64)

●

Top cover (see

Top cover on page 68)

Remove the fingerprint reader board and cable:

1. Turn the top cover upside down, with the front toward you.

2. Release the fingerprint reader board cable (1) from the clips (2) built into the top cover.

3. Remove the two Phillips PM2.0×4.0 screws (3) that secure the fingerprint reader board and

bracket to the top cover.

4. Remove the fingerprint reader board bracket (4) and the fingerprint reader board (5).

Reverse this procedure to install the fingerprint reader board and cable.

Component replacement procedures

Bluetooth module

NOTE: This section applies only to computer models equipped with an Intel processor.

Description Spare part number

EDR v.4.0 Bluetooth module 655792-001

NOTE: The Bluetooth module spare part kit does not include the Bluetooth module cable. The Bluetooth module cable is

available using spare part number 665303-001.

Before removing the Bluetooth module and cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

Battery on page 53), and then remove the following components:

Optical drive on page 54)

Hard drive on page 56)

Keyboard on page 64)

Top cover on page 68)

Remove the Bluetooth module and cable:

Disconnect the Bluetooth module cable (1) from the system board.

Release the Bluetooth module cable from the clips (2) and the routing channel built into the front speaker assembly.

74 Chapter 4 Removal and replacement procedures

Release the Bluetooth module (3) from the clip built into the front speaker assembly.

Remove the Bluetooth module and the Bluetooth module cable.

5. If it is necessary to replace the Bluetooth module cable, disconnect the cable from the Bluetooth

module and replace it.

Reverse this procedure to install the Bluetooth module and cable.

Component replacement procedures

USB board

Description Spare part number

USB board (does not include cable)

NOTE: The USB board cable is not included in the USB board spare part kit. The USB board cable

is included in the Cable Kit, spare part number 665303-001.

665331-001

Before removing the USB board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

Battery on page 53), and then remove the following components:

Optical drive on page 54)

Hard drive on page 56)

Keyboard on page 64)

Top cover on page 68)

Remove the USB board and cable:

1. Release the ZIF connector to which the USB board cable is connected, and then disconnect the

USB board cable (1) from the system board.

2. Remove the Phillips PM2.5×5.0 screw (2) that secures the USB board to the base enclosure.

3. Remove the USB board (3) and cable.

76 Chapter 4 Removal and replacement procedures

Reverse this procedure to install the USB board.

Power connector cable

Description Spare part number

Power connector cable 665306-001

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

USB board (see

Battery on page 53), and then remove the following components:

Optical drive on page 54)

Hard drive on page 56)

Keyboard on page 64)

Top cover on page 68)

USB board on page 76)

Remove the power connector cable:

1. Disconnect the power connector cable (1) from the system board.

2. Release the power connector cable from the clips (2) built into the base enclosure.

3. Remove the two Phillips PM2.0×2.0 screws (3) that secure the power connector to the

base enclosure.

Component replacement procedures

Remove the power connector (4) from the base enclosure.

Reverse this procedure to install the power connector cable.

78 Chapter 4 Removal and replacement procedures

System board

NOTE: The system board spare part kit includes replacement thermal material.

Replacement thermal material is also available in the Thermal Material Kit, using the following spare part numbers:

●

665286-001 — For use only on computer models equipped with an AMD processor and a graphics subsystem with discrete memory

●

665285-001 — For use only on computer models equipped with an AMD processor and a graphics subsystem with UMA memory

●

665354-001 — For use only on computer models equipped with an Intel processor and a graphics subsystem with 2048-MB discrete memory

●

665355-001 — For use only on computer models equipped with an Intel processor and a graphics subsystem with 1024-MB discrete memory

●

665353-001 — For use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory

Description Spare part number

For use only on computer models equipped with an AMD A70M processor, the HD6750 graphics subsystem with 1024-MB of discrete memory, and USB version 3.0

For use only on computer models equipped with an AMD A70M processor, a graphics subsystem with UMA memory, and USB version 3.0

For use only on computer models equipped with an AMD A60M processor, the HD6750 graphics subsystem with 1024-MB of discrete memory, and USB version 2.0

For use only on computer models equipped with an AMD A60M processor, the HD6490 graphics subsystem with 512-MB of discrete memory, and USB version 2.0

For use only on computer models equipped with an AMD A60M processor, a graphics subsystem with UMA memory, and USB version 2.0

For use only on computer models equipped with an Intel quad core processor, the HD6770 graphics subsystem with 2048-MB of discrete memory, and USB version 3.0

For use only on computer models equipped with an Intel dual core processor, the HD6770 graphics subsystem with 2048-MB of discrete memory, and USB version 3.0

For use only on computer models equipped with an Intel quad core processor, the HD6770 graphics subsystem with 1024-MB of discrete memory, and USB version 3.0

For use only on computer models equipped with an Intel dual core processor, the HD6770 graphics subsystem with 1024-MB of discrete memory, and USB version 3.0

For use only on computer models equipped with an Intel quad core processor, the HD6490 graphics subsystem with 1024-MB of discrete memory, and USB version 3.0

665284-001

665282-001

665281-001

665280-001

665279-001

665342-001

665341-001

665344-001

665343-001

665348-001

For use only on computer models equipped with an Intel quad core processor, the HD6490 graphics subsystem with 1024-MB of discrete memory, and USB version 2.0

For use only on computer models equipped with an Intel dual core processor, the HD6490 graphics subsystem with 1024-MB of discrete memory, and USB version 3.0

Component replacement procedures

665346-001

665347-001

Description Spare part number

For use only on computer models equipped with an Intel dual core processor, the HD6490 graphics subsystem with 1024-MB of discrete memory, and USB version 2.0

For use only on computer models equipped with an Intel quad core processor, a graphics subsystem with UMA memory, and USB version 3.0

For use only on computer models equipped with an Intel quad core processor, a graphics subsystem with UMA memory, and USB version 2.0

For use only on computer models equipped with an Intel dual core processor, a graphics subsystem with UMA memory, and USB version 3.0

For use only on computer models equipped with an Intel dual core processor, a graphics subsystem with UMA memory, and USB version 2.0

665345-001

665352-001

665350-001

665351-001

665349-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 53), and then remove the following components:

●

Optical drive (see

●

Hard drive (see

●

WLAN module (see

●

Keyboard (see

●

Top cover (see

Optical drive on page 54)

Hard drive on page 56)

WLAN module on page 61)

Keyboard on page 64)

Top cover on page 68)

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

●

RTC battery (see

●

Memory module (see

●

Fan and heat sink (see

●

Processor (see

RTC battery on page 59)

Memory module on page 60)

Fan/heat sink assembly on page 83)

Processor on page 87)

Remove the system board:

1. Close the computer.

2. Turn the computer upside down, with the font toward you.

80 Chapter 4 Removal and replacement procedures

Disconnect the speaker cable (1) and the optical drive connector cable (2) from the system board.

4. Turn the computer right side up, with the front toward you.

5. Open the computer.

6. Disconnect the following cables from the system board:

●

Display panel cable (1)

●

Webcamera/microphone cable (2)

●

Bluetooth module cable (3)

●

USB board cable (4)

●

Power connector cable (5)

Component replacement procedures

Remove the Phillips PM2.5×4.0 screw (1) and the two Phillips PM2.5×5.0 screws (2) that secure the system board to the base enclosure.

8. Flex the left side of the base enclosure (1) outward to provide clearance for the audio

connectors (2) and the other connectors on the left side of the system board.

9. Lift the front edge of the system board (3) until it rests at an angle.

10. Remove the system board (4) by sliding it up and forward at an angle.

Reverse this procedure to install the system board.

82 Chapter 4 Removal and replacement procedures

Fan/heat sink assembly

NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material.

Replacement thermal material is also available in the Thermal Material Kit, using the following spare part numbers:

●

665286-001 — For use only on computer models equipped with an AMD processor and a graphics subsystem with discrete memory

●

665285-001 — For use only on computer models equipped with an AMD processor and a graphics subsystem with UMA memory

●

665354-001 — For use only on computer models equipped with an Intel processor and a graphics subsystem with 2048-MB discrete memory

●

665355-001 — For use only on computer models equipped with an Intel processor and a graphics subsystem with 1024-MB discrete memory

●

665353-001 — For use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory

Description Spare part number

For use only with computer models equipped with an AMD processor and a graphics subsystem with discrete memory

For use only with computer models equipped with an AMD processor and a graphics subsystem with UMA memory

For use only with computer models equipped with an Intel processor and a graphics subsystem with 2048-MB discrete memory

For use only with computer models equipped with an Intel processor and a graphics subsystem with 1024-MB discrete memory

For use only with computer models equipped with an Intel processor and a graphics subsystem with UMA memory

665278-001

665277-001

665309-001

665308-001

665307-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of

the computer. the computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan/heat sink assembly, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

Component replacement procedures

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

WLAN module (see

●

Keyboard (see

●

Top cover (see

●

System board (see

Battery on page 53), and then remove the following components:

Optical drive on page 54)

Hard drive on page 56)

WLAN module on page 61)

Keyboard on page 64)

Top cover on page 68)

System board on page 79)

Remove the fan/heat sink assembly:

1. Disconnect the fan cable from the system board.

2. Turn the system board upside down, with the fan away from you.

3. Loosen the captive screws (1) that secure the fan/heat sink assembly to the system board.

NOTE: The number of screws used to secure the fan/heat sink assembly to the system board

varies by computer model.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to detach it.

84 Chapter 4 Removal and replacement procedures

Remove the fan/heat sink assembly (2).

NOTE: The following illustration shows the fan/heat sink assembly being removed from a

computer model equipped with an AMD processor and a graphics subsystem with discrete memory. A computer model equipped with an AMD processor and a graphics subsystem with UMA memory has only four screws.

NOTE: The following illustration shows the fan/heat sink assembly being removed from a

computer model equipped with an Intel processor and a graphics subsystem with discrete memory. A computer model equipped with an Intel processor and a graphics subsystem with UMA memory has only four screws.

Component replacement procedures

The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the fan/heat sink assembly is removed. Replacement thermal material is included with the fan/heat sink assembly, processor, and system board spare part kits. Replacement thermal material is also available in the Thermal Material Kit.

NOTE: The following illustration shows the replacement thermal material locations on a computer

model equipped with an AMD processor and a graphics subsystem with discrete memory.

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that services it (only on computer models equipped with a graphics subsystem with discrete memory)

●

A thermal pad is used on the Northbridge chip (5) and the heat sink section (6) that services it

NOTE: The following illustration shows the replacement thermal material locations on a computer

model equipped with an Intel processor and a graphics subsystem with discrete memory.

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that services it (only on computer models equipped with a graphics subsystem with discrete memory)

●

A thermal pad is used on the Northbridge chip (5) and the heat sink section (6) that services it

86 Chapter 4 Removal and replacement procedures

Reverse this procedure to reassemble and install the fan/heat sink assembly.

Processor

NOTE: The processor spare part kit includes replacement thermal material.

Replacement thermal material is also available in the Thermal Material Kit, using the following spare part numbers:

●

Description Spare part number

665286-001 — For use only on computer models equipped with an AMD processor and a graphics subsystem with discrete memory

665285-001 — For use only on computer models equipped with an AMD processor and a graphics subsystem with UMA memory

665354-001 — For use only on computer models equipped with an Intel processor and a graphics subsystem with 2048-MB discrete memory

665355-001 — For use only on computer models equipped with an Intel processor and a graphics subsystem with 1024-MB discrete memory

665353-001 — For use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory

AMD A8-3550MX 2.70-GHz processor (2.00-GHz FSB, 4.0-MB L2 cache, quad core, 45 W) 669691-001

AMD A8-3530MX 2.60-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, quad core, 45 W) 653364-001

AMD A8-3520M 2.50-GHz processor (1.60-GHz FSB, 4.0-MB L2 cache, quad core, 45 W) 669690-001

AMD A8-3510MX 2.50-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core, 45 W) 653358-001

AMD A8-3500M 2.40-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 653350-001

AMD A6-3430MX 2.40-GHz processor (1.70-GHz FSB, 4.0-MB L2 cache, quad core, 45 W) 669689-001

AMD A6-3420M 2.40-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core, 45 W) 669688-001

AMD A6-3410MX 2.30-GHz processor (1.60-GHz FSB, 2.0-MB L2 cache, quad core, 45 W) 653357-001

Component replacement procedures

Description Spare part number

AMD A6-3400M 2.30-GHz processor (1.40-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 653349-001

AMD A4-3330MX 2.60-GHz processor (2.40-GHz FSB, 2.0-MB L2 cache, dual core, 45 W) 669687-001

AMD A4-3320MX 2.60-GHz processor (2.00-GHz FSB, 2.0-MB L2 cache, dual core, 45 W) 669686-001

AMD A4-3310MX 2.50-GHz processor (2.10-GHz FSB, 2.0-MB L2 cache, dual core, 45 W) 653356-001

AMD A4-3305M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core, 45 W) 672093-001

AMD A4-3300M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core, 35 W) 653348-001

AMD E2-3000M 2.40-GHz processor (1.80-GHz FSB, 4.0-MB L2 cache, dual core, 35 W) 677628-001

Intel Core i7-2860QM 2.50-GHz (SC turbo up to 3.60-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, dual core, 45 W)

Intel Core i7-2820QM 2.30-GHz (SC turbo up to 3.20-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2760QM 2.40-GHz (SC turbo up to 3.50-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, dual core, 45 W)

Intel Core i7-2720QM 2.20-GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2670QM 2.20-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, dual core, 45 W)

Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-GHz) processor (1333-MHz FSB, 4.0-MB L3 cache, dual core, 35 W)

Intel Core i7-2630QM 2.00-GHz (SC turbo up to 2.90-GHz) processor (1333-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (4.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (3.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3.0-MB L3 cache, dual core, 35 W)

666175-001

634694-001

666174-001

631254-001

665116-001

666173-001

635501-001

631252-001

631255-001

631253-001

Intel Core i5-2450M 2.50-GHz (SC turbo up to 3.10-GHz) processor (3.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache, dual core, 35 W)

Intel Core i3-2370M 2.40-GHz processor (3.0-MB L3 cache, dual core, 35 W) 677152-001

Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653340-001

Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653339-001

Intel Pentium B970 TJ85 2.30-GHz processor (2.0-MB L3 cache, dual core, 35 W) 676785-001

Intel Pentium B960 TJ85 2.20-GHz processor (2.0-MB L3 cache, dual core, 35 W) 664662-001

Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB L3 cache, dual core, 35 W) 653338-001

88 Chapter 4 Removal and replacement procedures

676359-001

653341-001

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

WLAN module (see

●

Keyboard (see

●

Top cover (see

●

System board (see

●

Fan/heat sink assembly (see

Battery on page 53), and then remove the following components:

Optical drive on page 54)

Hard drive on page 56)

WLAN module on page 61)

Keyboard on page 64)

Top cover on page 68)

System board on page 79)

Fan/heat sink assembly on page 83)

Remove the processor:

1. Use a flat-bladed screw driver to turn the processor locking screw one-half turn

counterclockwise (1), until you hear a click.

Component replacement procedures

Lift the processor (2) straight up, and remove it.

NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon embossed

on the processor socket when you install the processor.

NOTE: The following illustration shows the processor removal process on a computer model

equipped with an AMD processor.

NOTE: The following illustration shows the processor removal process on a computer model

equipped with an Intel processor.

Reverse this procedure to install the processor.

90 Chapter 4 Removal and replacement procedures

Speakers

Description Spare part number

Speaker cover 665333-001

Speaker Kit (includes left and right speakers and cable) 665340-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

System board (see

Battery on page 53), and then remove the following components:

Optical drive on page 54)

Hard drive on page 56)

Keyboard on page 64)

Top cover on page 68)

System board on page 79)

Remove the speakers:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

Component replacement procedures

Release the rear speaker cable (1) from the clips (2) and routing channel built into the base enclosure.

Remove the four Phillips PM2.5×4.0 screws (1) and the PM2.5×10.0 screw (2) that secure the rear speaker to the computer.

5. Turn the computer right side up, with the front toward you.

6. Open the computer.

7. Release the rear speaker cable (1) from the opening in the base enclosure and the clips (2)

and (3) built into the base enclosure.

92 Chapter 4 Removal and replacement procedures

HP Pavilion dv6 Maintenance and Service Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Display

Buttons, speakers, and fingerprint reader (select models only)

Keys

Lights

TouchPad

Front

Rear

Left side

Right side

Bottom

3 Illustrated parts catalog

Service tag

Computer major components

Cable Kit

Display assembly subcomponents

Mass storage devices

Miscellaneous parts

Sequential part number listing

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Service tag

Computer feet

Battery

Optical drive

Hard drive

RTC battery

Memory module

WLAN module

Keyboard

Top cover

Power button board

Fingerprint reader board

Bluetooth module

USB board

Power connector cable

System board

Fan/heat sink assembly

Processor

Speakers