HP pavilion dv6 Service Manual
HP Pavilion dv6 Entertainment PC
Maintenance and Service Guide
© Copyright 2008, 2009 Hewlett-Packard
Development Company, L.P.
ATI Mobility Radeon is a registered
trademark of Advanced Micro Devices, Inc.
Bluetooth is a trademark owned by its
proprietor and used by HewlettPackard Company under license. Intel,
Celeron, Core, and Pentium are trademarks
of Intel Corporation in the U.S. and
other countries. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation.
SD Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Third Edition: May 2009
First Edition: December 2008
Document Part Number: 505495-003
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 8
TouchPad ............................................................................................................................ 8
Lights ................................................................................................................................... 9
Buttons, speakers and fingerprint reader ........................................................................... 11
Keys ................................................................................................................................... 13
Front components .............................................................................................................................. 14
Rear component ................................................................................................................................. 15
Right-side components ....................................................................................................................... 15
Left-side components ......................................................................................................................... 16
Bottom components ........................................................................................................................... 17
Display components ........................................................................................................................... 18
Wireless antennas (select models only) ............................................................................................. 19
3 Illustrated parts catalog
Service tag ......................................................................................................................................... 20
Computer major components ............................................................................................................. 21
Display assembly components ........................................................................................................... 33
AntiGlare display assembly spare parts ............................................................................ 33
BrightView display assembly spare parts .......................................................................... 35
Plastics Kit .......................................................................................................................................... 37
Cable Kit ............................................................................................................................................. 38
Miscellaneous parts ............................................................................................................................ 39
Sequential part number listing ............................................................................................................ 40
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 52
Tools required .................................................................................................................... 52
Service considerations ....................................................................................................... 52
Plastic parts ....................................................................................................... 52
Cables and connectors ..................................................................................... 53
v
Drive handling ................................................................................................... 53
Grounding guidelines ......................................................................................................... 54
Electrostatic discharge damage ........................................................................ 54
Packaging and transporting guidelines ............................................. 55
Workstation guidelines ..................................................................... 55
Equipment guidelines ....................................................................... 56
Component replacement procedures ................................................................................................. 57
Service tag ......................................................................................................................... 57
Computer feet .................................................................................................................... 58
Battery ............................................................................................................................... 59
Webcam/microphone module ............................................................................................ 60
Optical drive ....................................................................................................................... 62
Memory module ................................................................................................................. 64
TV tuner module ................................................................................................................ 66
RTC battery ....................................................................................................................... 67
Hard drive .......................................................................................................................... 69
WLAN module .................................................................................................................... 72
Switch cover and keyboard ................................................................................................ 76
Power button board ........................................................................................................... 80
Display assembly ............................................................................................................... 81
Top cover ........................................................................................................................... 91
Bluetooth module ............................................................................................................... 94
Modem module .................................................................................................................. 95
Audio/infrared board .......................................................................................................... 97
USB board ......................................................................................................................... 98
Power connector cable ...................................................................................................... 99
System board ................................................................................................................... 101
TV tuner module cable ..................................................................................................... 103
Modem module cable ...................................................................................................... 104
Fan/heat sink assembly ................................................................................................... 105
Processor ......................................................................................................................... 107
5 Setup Utility
Starting the Setup Utility ................................................................................................................... 109
Using the Setup Utility ...................................................................................................................... 110
Setup Utility menus .......................................................................................................................... 112
vi
Changing the language of the Setup Utility ..................................................................... 110
Navigating and selecting in the Setup Utility .................................................................... 110
Displaying system information ......................................................................................... 111
Restoring default settings in the Setup Utility .................................................................. 111
Exiting the Setup Utility .................................................................................................... 111
Main menu ....................................................................................................................... 112
Security menu .................................................................................................................. 11 2
6 Specifications
Computer specifications ................................................................................................................... 114
15.6-inch, WXGA BrightView display specifications ......................................................................... 115
16.0-inch WXGA BrightView display specifications .......................................................................... 116
15.6-inch WXGA AntiGlare display specifications ............................................................................ 117
16.0-inch WXGA AntiGlare display specifications ............................................................................ 118
Hard drive specifications .................................................................................................................. 119
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications ........................................ 120
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................ 121
System DMA specifications .............................................................................................................. 122
System interrupt specifications ......................................................................................................... 123
System I/O address specifications ................................................................................................... 124
System memory map specifications ................................................................................................. 127
7 Screw listing
Phillips PM2.0×3.0 screw ................................................................................................................. 129
Phillips PM2.0×3.0 screw ................................................................................................................. 131
Phillips PM2.0×14.0 captive screw ................................................................................................... 133
Phillips PM2.5×3.0 screw ................................................................................................................. 134
Phillips PM2.5×4.0 screw ................................................................................................................. 135
Phillips PM2.5×5.0 screw ................................................................................................................. 137
Phillips PM2.5×5.0 captive screw ..................................................................................................... 139
Phillips PM2.5×5.5 captive screw ..................................................................................................... 140
Phillips PM2.5×6.5 screw ................................................................................................................. 141
Phillips PM3.0×3.5 screw ................................................................................................................. 144
System Configuration menu ............................................................................................ 112
Diagnostics menu ............................................................................................................ 113
8 Backup and Recovery
Recovering system information ........................................................................................................ 145
Creating recovery discs ................................................................................................... 146
Backing up your information ............................................................................................................. 147
When to back up .............................................................................................................. 147
Backup suggestions ......................................................................................................... 147
Using system restore points ............................................................................................ 147
Performing a recovery ...................................................................................................................... 149
Recovering from the recovery discs ................................................................................ 149
Recovering from the dedicated recovery partition (select models only) .......................... 149
When to create restore points ......................................................................... 148
Create a system restore point ......................................................................... 148
Restore to a previous date and time ............................................................... 148
vii
9 Connector pin assignments
1394 ................................................................................................................................................. 150
Audio-in (microphone) ...................................................................................................................... 150
Audio-out (headphone) ..................................................................................................................... 151
External monitor ............................................................................................................................... 151
HDMI ................................................................................................................................................ 152
RJ-11 (modem) ................................................................................................................................ 153
RJ-45 (network) ................................................................................................................................ 153
Universal Serial Bus ......................................................................................................................... 154
10 Power cord set requirements
Requirements for all countries or regions ......................................................................................... 155
Requirements for specific countries or regions ................................................................................ 156
11 Recycling
Battery .............................................................................................................................................. 157
Display .............................................................................................................................................. 157
Index ................................................................................................................................................................. 163
viii
1 Product description
Category Description Computer models
equipped with
graphics subsystems
with discrete memory
Product Name HP Pavilion dv6 Entertainment PC √ √
Processors Intel® Core™2 Duo T9900 3.06-GHz with 6-MB
L2 cache and 1066-MHz front side bus (FSB)
Intel® Core™2 Duo T9800 2.93-GHz with 6-MB
L2 cache and 1066-MHz front side bus (FSB)
Intel Core2 Duo T9600 2.80-GHz with 6-MB L2
cache and 1066-MHz FSB
Intel Core2 Duo T9550 2.66-GHz with 6-MB L2
cache and 1066-MHz FSB
Intel Core2 Duo T9400 2.53-GHz with 6-MB L2
cache and 1066-MHz FSB
Intel Core2 Duo T6600 2.20-GHz with 2-MB L2
cache and 800-MHz FSB
Intel Core2 Duo T6500 2.10-GHz with 2-MB L2
cache and 800-MHz FSB
Intel Core2 Duo T6400 2.00-GHz with 2-MB L2
cache and 800-MHz FSB
√ √
√ √
√ √
√ √
√ √
√ √
√ √
√ √
Computer models
equipped with
graphics subsystems
with UMA memory
Intel Core2 Duo T5800 2.00-GHz with 2-MB L2
cache and 800-MHz FSB
Intel Pentium® Dual-Core T4300 2.10-GHz with
1-MB L2 cache and 800-MHz FSB
Intel Pentium® Dual-Core T4200 2.00-GHz with
1-MB L2 cache and 800-MHz FSB
Intel Pentium Dual-Core T3400 2.16-GHz with 1-
MB L2 cache and 667-MHz FSB
Intel Core2 Duo P8800 2.66-GHz with 3-MB L2
cache and 1066-MHz FSB
Intel Core2 Duo P8700 2.53-GHz with 3-MB L2
cache and 1066-MHz FSB
Intel Core Duo P8600 2.40-GHz with 3-MB L2
cache and 1066-MHz FSB
√ √
√ √
√ √
√ √
√ √
√ √
√√
1
Category Description Computer models
equipped with
graphics subsystems
with discrete memory
Computer models
equipped with
graphics subsystems
with UMA memory
Intel Core Duo P8400 2.26-GHz with 3-MB L2
√ √
cache and 1066-MHz FSB
Intel Core Duo P7550 2.26-GHz with 3-MB L2
√ √
cache and 1066-MHz FSB
Intel Core Duo P7450 2.13-GHz with 3-MB L2
√ √
cache and 1066-MHz FSB
Intel Celeron® 900 2.20-GHz with 1-MB L2 cache
√
and 667-MHz FSB
Intel Celeron® T1600 1.66-GHz with 1-MB L2
√
cache and 667-MHz FSB
Chipset Northbridge: Intel PM45 √
Northbridge: Intel GM45 √
Southbridge: Intel ICH9M √ √
Graphics nVIDIA GeForce 9200M GS with 512 MB of
√
dedicated video memory (64 MB × 16 DDR2 × 4
PCs)
Up to 767 MB video memory on computer
●
models equipped with 1 GB of main system
memory
Up to 1279 MB video memory on computer
●
models equipped with 2 GB of main system
memory
Up to 1791 MB video memory on computer
●
models equipped with 3 GB of main system
memory
Up to 1791 MB video memory on computer
●
models equipped with 4 GB of main system
memory (32-bit OS)
Up to 2303 MB video memory on computer
●
models equipped with 4 GB of main system
memory (64-bit OS)
ATI Discrete PCI Express x 16 Graphics
ATI Mobility Radeon
●
TM
HD 4650 (M96) with
√
1 GB dedicated video memory (64MBx16
DDR3 x 8 PCs)
ATI Mobility Radeon HD 4530 (M92) with
●
512 MB dedicated video memory (64MBx16
DDR3 x 4 PCs)
Intel Extreme Graphics - Intel GMA 4700MHD √
2 Chapter 1 Product description
Category Description Computer models
equipped with
graphics subsystems
with discrete memory
Computer models
equipped with
graphics subsystems
with UMA memory
Unified memory architecture (UMA) with shared
video memory:
Up to 270 MB of graphics subsystem
●
memory on computer models equipped with
1024 MB of main system memory
Up to 782 MB of graphics subsystem
●
memory on computer models equipped with
2048 MB of main system memory
Up to 1294 MB of graphics subsystem
●
memory on computer models equipped with
3072 MB of main system memory
Up to 1294 MB of graphics subsystem
●
memory on computer models equipped with
4096 MB of main system memory (32-bit
OS)
Up to 1759 MB of graphics subsystem
●
memory on computer models equipped with
4096 MB of main system memory (64-bit
OS)
Memory size is dynamic change
●
Panels
15.6-inch, WXGA (1366 × 768) BrightView
●
16.0-inch, WXGA (1366 × 768) BrightView
●
√
√ √
√ √
Memory 2 SODIMM slots √ √
Customer-accessible/upgradable √ √
PC2-6400, 800-MHz, DDR2 √ √
Dual-channel support √√
15.6-inch WXGA (1366 × 768) AntiGlare
●
16.0-inch, WXGA (1366 × 768) AntiGlare
●
AntiGlare glass panel cover support
●
Support for lighted logo on display enclosure
●
Typical brightness 200 nits
●
√ √
√ √
√ √
√ √
√ √
3
Category Description Computer models
equipped with
graphics subsystems
with discrete memory
Computer models
equipped with
graphics subsystems
with UMA memory
Supports up to 8 GB system memory
1024-MB total system memory (1024 MB ×
●
1, dual-channel)
2048-MB total system memory (1024 MB ×
●
2, dual-channel)
2048-MB total system memory (2048 MB ×
●
1, dual-channel)
3072-MB total system memory (2048 MB +
●
1024 MB)
4096-MB total system memory (2048 MB ×
●
2, dual-channel)
6144-MB total system memory (2048 MB +
●
4096 MB)
8192-MB total system memory (4096 MB ×
●
2, dual-channel)
Hard drives Supports all Serial ATA (SATA) 9.5 mm, 6.35-cm
(2.5-inch) hard drives
Supports one hard drive √ √
Support for HP ProtectSmart Hard
Drive Protection
√ √
√ √
√ √
Single hard drive configurations:
160 GB (5400 rpm)
●
250 GB (7200 rpm) (select models only)
●
250 GB (5400 rpm)
●
320 GB (7200 rpm) (select models only)
●
320 GB (5400 rpm)
●
400 GB (5400 rpm)
●
500 GB (5400 rpm) (select models only)
●
Optical drives 12.7-mm tray load √ √
Serial ATA √ √
Fixed (removal of 1 screw required) √ √
Supports the following optical drives:
DVD±RW and D-RW SuperMulti Double-
●
Layer Combo Drive with
Blu-ray ROM DVD±R/RW SuperMulti
●
Double-Layer Drive
Blu-ray ROM with LightScribe DVD±R/RW
●
SuperMulti Double-Layer Drive
√ √
√√
4 Chapter 1 Product description
Category Description Computer models
equipped with
graphics subsystems
with discrete memory
Webcam VGA camera √ √
Fixed (no tilt) √ √
Activity LED √ √
640 × 480 by 24 frames per second √ √
Computer models
equipped with
graphics subsystems
with UMA memory
Microphone 2 omnidirectional microphones, dual-array with
appropriate software (supports beam forming,
echo cancellation, and noise suppression)
Audio HD Audio (IDT) √ √
Supports Microsoft® Premium Requirements √ √
Pavilion-branded Altec Lansing speakers √ √
Modem 56K V.92 data/fax modem (select models only) √ √
Supports all worldwide certification requirements √ √
Ethernet Integrated Realtek 10/100/1000 network
interface card (NIC)
Integrated Realtek 10/100 NIC √
Wireless Integrated wireless local area network (WLAN) options by way of wireless module:
Broadcom BCM4312 802.11b/g + Bluetooth®
Broadcom 4322 802.11a/b/g/n WLAN √ √
Broadcom 4322 802.11a/b/g/n WLAN +
Broadcom BCM4312 802.11b/g √ √
with two antennas
Bluetooth
√ √
√
√ √
√ √
Intel Wi-Fi Link 5100 802.11a/b/g/n
WLAN module with two antennas
Intel Wi-Fi Link 5100 802.11a/b/g/n
WLAN module + Bluetooth with two antennas
Intel Wi-Fi Link 5100 802.11a/b/g WLAN module
with two antennas
Intel Wi-Fi Link 5100 802.11a/b/g WLAN module
+ Bluetooth with two antennas
TV tuner Integrated NTSC/ATSC/ANG hybrid
TV tuner module (select models only)
Integrated worldwide analog DVB-T/ANG
TV tuner module (select models only)
Integrated DVB-T TV tuner module (select
models only)
Support for TV tuner antennas for both DVB-T
and NTSC/ATSC (select models only)
√ √
√ √
√ √
√ √
√ √
√ √
√
√√
5
Category Description Computer models
equipped with
graphics subsystems
with discrete memory
External media card One ExpressCard 54 slot √ √
Computer models
equipped with
graphics subsystems
with UMA memory
Digital Media Slot, supports Secure Digital (SD )
Memory Card, MultiMediaCard (MMC), Memory
Stick (MS, Memory Stick Pro (MSP), xD-Picture
Card (XD)
Internal card
expansion
Ports VGA, 15-pin supporting 1920 × 1200 resolution
VGA, 15-pin supporting 1600 × 1200 resolution
High-Definition Multimedia Interface (HDMI)
eSATA port combo with fourth USB port √ √
Four USB 2.0 ports √ √
IEEE 1394a √
RJ-11 modem (select models only) √ √
RJ-45 Ethernet √ √
Consumer infrared √ √
Two Mini Card slots
One slot for WLAN
●
One slot for TV tuner or other technologies
●
at 75Hz
at 75Hz
v1.3b supporting 1080p with HDCP key
√ √
√ √
√
√
√ √
MCX connector for TV antennas (select models
Two stereo headphone jacks (audio-out) √ √
Microphone input (audio-in) √ √
2-pin AC power for 90-W AC adapter √ √
Docking Expansion port 3 supports the HP xb3000
Keyboard/pointing
devices
Standard IMR keyboard with molded keyboard
EspressoTextured Keyboard (select models
TouchPad supports 2-way scrolling √ √
Taps enabled as default √ √
Power requirements 6-cell, 47-Wh, 2.55-Ah Li-ion battery √
only)
Notebook Expansion Base and HP Notebook
QuickDock
16-inch full-size keyboard with numeric keypad √ √
characters
only)
√ √
√ √
√ √
√ √
6 Chapter 1 Product description
Category Description Computer models
equipped with
graphics subsystems
with discrete memory
Computer models
equipped with
graphics subsystems
with UMA memory
6-cell, 55-Wh, 2.55-Ah Li-ion battery (Germany
only)
6-cell, 55-Wh, 2.55-Ah Li-ion battery √
12-cell, 95-Wh, 8.8-Ah Li-ion battery √
90-W AC adapter with localized cable plug
support (2-wire plug with ground pin, supports 2pin DC connector)
65-W AC adapter with localized cable plug
Security Security cable slot √ √
Fingerprint reader (select models only) √ √
Operating system Preinstalled:
Windows Vista Home Basic (32 bit) √ √
Windows Vista Premium (32 bit and 64 bit) √ √
Windows Vista Ultimate (64 bit) √ √
Serviceability AC adapter √ √
support (2-wire plug with ground pin, supports 2pin DC connector)
Windows Vista® Business (32 bit) √ √
√
√
√
Battery (system) √ √
Hard drive √ √
Memory module √ √
Optical drive √ √
Mini Card components √ √
WLAN module √√
7
2 External component identification
Top components
TouchPad
Item Component Description
(1) TouchPad light
(2) TouchPad* Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button* Functions like the left button on an external mouse.
(4) TouchPad on/off button Enables/disables the TouchPad.
(5) TouchPad vertical scroll zone Scrolls up or down.
(6) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view and change TouchPad preferences, select Start > Control Panel > Hardware
and Sound > Mouse.
White: TouchPad is enabled.
●
Amber: TouchPad is disabled.
●
8 Chapter 2 External component identification
Lights
Item Component Description
(1) Power lights* (2)
(2) Battery light
(3) Drive light
(4) Caps lock light On: Caps lock is on.
(5) Volume mute light
(6) Volume down light On: The volume scroll zone is being used to decrease speaker
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
On: A battery is charging.
●
Blinking: A battery that is the only available power source has
●
reached a low battery level. When the battery reaches a
critical battery level, the battery light begins blinking rapidly.
Off: If the computer is plugged into an external power source,
●
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a
low battery level.
Blinking: The hard drive or optical drive is being accessed.
●
Amber: HP ProtectSmart Hard Drive Protection has
●
temporarily parked the hard drive.
White: Computer sound is turned on.
●
Amber: Computer sound is turned off.
●
volume.
(7) Volume up light On: The volume scroll zone is being used to increase speaker
volume.
(8) Previous/rewind light On: The previous/rewind button has been pressed.
(9) Play/pause light On: The play/pause button has been pressed.
(10) Next/fast forward light On: The next/fast forward button has been pressed.
Top components 9
Item Component Description
(11) Stop light On: The stop button has been pressed.
(12) Wireless light
(13) Num lock light On: The integrated numeric keypad is enabled, or num lock is
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
Blue: An integrated wireless device, such as a wireless local
●
area network (WLAN) device and/or a Bluetooth device, is
turned on.
Amber: All wireless devices are turned off.
●
enabled on a connected optional keypad.
10 Chapter 2 External component identification
Buttons, speakers and fingerprint reader
Item Component Description
(1) Speakers (2) Produce sound.
(2) Power button*
(3) Volume mute button Mutes and restores speaker sound.
(4) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease
(5) Previous/rewind button
When the computer is off, press the button to turn on the
●
computer.
When the computer is on, press the button briefly to initiate
●
Sleep.
When the computer is in the Sleep state, press the button
●
briefly to exit Sleep.
When the computer is in Hibernation, press the button briefly
●
to exit Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Maintenance > Power Options.
volume and to the right to increase volume. You can also tap the
minus sign (-) on the scroll zone to decrease volume, or tap the
plus sign (+) on the scroll zone to increase volume.
Plays the previous track or chapter when the button is pressed
●
once.
Rewinds media when the button is pressed simultaneously
●
with the fn key.
(6) Play/pause button Plays or pauses media.
Top components 11
Item Component Description
(7) Next/fast forward button
(8) Stop button Stops playback.
(9) Wireless button Turns the wireless feature on or off, but does not create a wireless
(10) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
Plays the next track or chapter when the button is pressed
●
once.
Fast forwards media when pressed simultaneously with the
●
fn key.
connection.
NOTE: A wireless network must be set up in order to establish a
wireless connection.
12 Chapter 2 External component identification
Keys
Item Component Description
(1) esc key Displays system information about your computer when pressed in
combination with the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key or the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.
(6) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
Top components 13
Front components
Item Component Description
(1) Power light
(2) Battery light
(3) Drive light
(4) Consumer infrared lens Receives a signal from the remote control.
(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
(6) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
On: A battery is charging.
●
Blinking: A battery that is the only available power source has
●
reached a low battery level. When the battery reaches a
critical battery level, the battery light begins blinking rapidly.
Off: If the computer is plugged into an external power source,
●
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a low
battery level.
Blinking: The hard drive or optical drive is being accessed.
●
Amber: HP ProtectSmart Hard Drive Protection has
●
temporarily parked the hard drive.
microphone, or monaural microphone.
speakers, headphones, ear buds, a headset, or television audio.
NOTE: This table describes factory settings. For information about changing factory settings, refer to the user guides located
in Help and Support.
14 Chapter 2 External component identification
Rear component
Component Description
Vent Enables airflow to cool internal components.
Right-side components
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
Item Component Description
(1) Optical drive Reads optical discs and, on select models, also writes to optical
discs.
(2) Optical drive light Blinking: The optical drive is being accessed.
(3) USB ports (2) Connect optional USB devices.
(4) TV antenna/cable jack (select models only) Connects a TV antenna, a digital cable device, or a satellite device
that receives standard or high-definition TV broadcasts.
(5) RJ-11 (modem) jack (select models only) Connects a modem cable.
(6) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
(7) Activity light for the power connector Indicates that the power is on.
(8) Power connector Connects an AC adapter.
Rear component 15
Left-side components
Item Component Description
(1) External monitor port Connects an external VGA monitor or projector.
(2) Expansion port 3 Connects the computer to an optional docking device or an optional
(3) RJ-45 (network) jack Connects a network cable.
expansion product.
NOTE: The computer has only one expansion port. The term
expansion port 3 describes the type of expansion port.
(4) HDMI port Connects an optional video or audio device, such as a high-
(5) eSATA/USB port (select models only) Connects an optional high-performance eSATA component, such
(6) USB port Connects an optional USB device.
(7) 1394 port (select models only) Connects an optional IEEE 1394 or 1394a device, such as a
(8) Activity light for the Digital Media Slot Indicates that the component installed in the Digital Media Slot is
(9) Digital Media Slot Supports the following optional digital card formats:
definition television, or any compatible digital or audio component.
as an eSATA external hard drive, or connects an optional USB
device.
NOTE: Depending on your computer model, the computer may
include a USB port only.
camcorder.
operating.
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
xD-Picture Card (XD) Type H
●
(10) ExpressCard slot Supports optional ExpressCard/54 cards.
16 Chapter 2 External component identification
xD-Picture Card (XD)Type M
●
Bottom components
Item Component Description
(1) Hard drive bay Holds the hard drive.
(2) Vents (8) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(3) Battery bay Holds the battery.
(4) Memory module compartment Contains the memory module slots.
Also holds the WLAN module, TV tuner card (select models only),
and the Intel Turbo Memory card (select models only).
CAUTION: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use in
the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.
(5) Battery release latch Releases the battery from the battery bay.
Bottom components 17
Display components
Item Component Description
(1) Internal display switch Turns off the display and initiates Sleep if the display is closed while
the power is on.
(2) Internal microphones (2) Record sound.
(3) Integrated webcam light On: The integrated webcam is in use.
(4) Integrated webcam Records audio and video and captures still photographs.
18 Chapter 2 External component identification
Wireless antennas (select models only)
On select computer models, at least 2 antennas send and receive signals from one or more wireless
devices.
NOTE: The antennas are not visible from the outside of the computer. For optimal transmission, keep
the areas immediately around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These notices are located in Help and Support.
Wireless antennas (select models only) 19
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support
for the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
20 Chapter 3 Illustrated parts catalog
Computer major components
Item Description Spare part number
(1) Display assembly (includes wireless antenna transceivers and cables)
15.6-inch WXGA BrightView display assembly with low light VGA webcam and 2
microphones, Onyx
511867-001
Computer major components 21
Item Description Spare part number
15.6-inch WXGA BrightView display assembly with low light VGA webcam and 2
microphones, Moonlight White (replaced by 571743–001)
15.6-inch WXGA BrightView display assembly with standard VGA webcam and 2
microphones, Moonlight White (replaces 517862–001)
15.6-inch WXGA BrightView display assembly with low light VGA webcam and 2
microphones, Espresso Black (replaced by 571745-001)
15.6-inch WXGA BrightView display assembly with standard VGA webcam and 2
microphones, Espresso Black (replaces 518776–001)
15.6-inch WXGA AntiGlare display assembly with low light VGA webcam and 2
microphones, Moonlight White (replaced by 571744–001)
15.6-inch WXGA AntiGlare display assembly with standard VGA webcam and 2
microphones, Moonlight White (replaces 518775–001)
15.6-inch WXGA AntiGlare display assembly with low light VGA webcam and 2
microphones, Espresso Black (replaced by 571746-001)
15.6-inch WXGA AntiGlare display assembly with standard VGA webcam and 2
microphones, Espresso Black (replaces 518777–001)
16.0-inch WXGA BrightView display assembly with low light VGA webcam and 2
microphones, Onyx
16.0-inch WXGA BrightView display assembly with low light VGA webcam and 2
microphones, Moonlight White (replaced by 571738-001)
16.0-inch WXGA BrightView display assembly with standard VGA webcam and 2
microphones, Moonlight White (replaces 512357–001)
517862-001
571743–001
518776-001
571745-001
518775-001
571744–001
518777-001
571746-001
511865-001
512357-001
571738-001
16.0-inch WXGA BrightView display assembly with low light VGA webcam and 2
microphones, Espresso Black (replaced by 571740-001)
16.0-inch WXGA BrightView display assembly with low light VGA webcam and 2
microphones, Espresso Black (replaces 518771–001)
16.0-inch WXGA AntiGlare display assembly with low light VGA webcam and 2
microphones, Onyx
16.0-inch WXGA AntiGlare display assembly with low light VGA webcam and 2
microphones, Moonlight White (replaced by 571739-001)
16.0-inch WXGA AntiGlare display assembly with standard VGA webcam and 2
microphones, Moonlight White (replaces 512358–001)
16.0-inch WXGA AntiGlare display assembly with low light VGA webcam and 2
microphones, Espresso Black (replaced by 571741-001)
16.0-inch WXGA AntiGlare display assembly with standard VGA webcam and 2
microphones, Espresso Black (replaces 518772–001)
NOTE: See Display assembly componentson page 33 for more information on display assembly spare part
numbers.
(2)
Onyx 512829-001
Moonlight White (replaced by 571747-001 on select models) 518110-001
Moonlight White (replaces 518110–001 on select models) 571747-001
Switch cover (includes LED board and cable)
518771-001
571740-001
511866-001
512358-001
571739-001
518772-001
571741-001
Espresso Black (replaced by 571757-001 on select models) 518790-001
22 Chapter 3 Illustrated parts catalog
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