HP Pavilion DV-42040, Pavilion DV4-1014, Pavilion DV4-1020 Maintenance And Service Manual

HP Pavilion dv4 Entertainment PC

Maintenance and Service Guide

© Copyright 2008 Hewlett-Packard
Development Company, L.P.

Athlon, Sempron, and Turion are trademarks
of Advanced Micro Devices, Inc. Bluetooth is
a trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel, Celeron, Pentium, and Core are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft, Windows,
and Windows Vista are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

Second Edition: November 2008

First Edition: July 2008

Document Part Number: 468133-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description

2 External component identification

Top components ................................................................................................................................... 8

TouchPad ............................................................................................................................ 8

Lights ................................................................................................................................... 9

Buttons, speakers, and fingerprint reader .......................................................................... 10

Keys ................................................................................................................................... 13

Display ............................................................................................................................... 14

Front components .............................................................................................................................. 15

Rear component ................................................................................................................................. 16

Right-side components ....................................................................................................................... 16

Left-side components ......................................................................................................................... 17

Bottom components ........................................................................................................................... 18

Wireless antennae .............................................................................................................................. 19

3 Illustrated parts catalog

Serial number location ........................................................................................................................ 20

Computer major components ............................................................................................................. 21

Display assembly components ........................................................................................................... 25

Plastics Kit .......................................................................................................................................... 28

Mass storage devices ......................................................................................................................... 29

Miscellaneous parts ............................................................................................................................ 32

Sequential part number listing ............................................................................................................ 36

4 Removal and replacement procedures

Preliminary replacement requirements ............................................................................................... 47

Tools required .................................................................................................................... 47

Service considerations ....................................................................................................... 47

Plastic parts ....................................................................................................... 47

Cables and connectors ..................................................................................... 48

Drive handling ................................................................................................... 48

Grounding guidelines ......................................................................................................... 49

v

Electrostatic discharge damage ........................................................................ 49

Packaging and transporting guidelines ............................................. 50

Workstation guidelines ..................................................................... 50

Equipment guidelines ....................................................................... 51

Unknown user password ................................................................................................... 52

Component replacement procedures ................................................................................................. 53

Serial number .................................................................................................................... 53

Computer feet .................................................................................................................... 54

Battery ............................................................................................................................... 55

SIM .................................................................................................................................... 56

Optical drive ....................................................................................................................... 57

Hard drive .......................................................................................................................... 59

WLAN module .................................................................................................................... 62

WWAN module .................................................................................................................. 65

Memory module ................................................................................................................. 67

RTC battery ....................................................................................................................... 69

Camera/microphone module for standard display assembly ............................................. 70

Keyboard ........................................................................................................................... 72

Keyboard cover .................................................................................................................. 74

Bluetooth module ............................................................................................................... 76

Speaker assembly ............................................................................................................. 77

SIM connector board ......................................................................................................... 79

Display assembly ............................................................................................................... 80

Standard display assembly ............................................................................... 84

Flush Glass display assembly ........................................................................... 87

Top cover ........................................................................................................................... 92

TouchPad .......................................................................................................................... 95

Fingerprint reader board .................................................................................................... 97

Modem module .................................................................................................................. 99

Audio board ..................................................................................................................... 101

USB board ....................................................................................................................... 103

TV tuner antenna ............................................................................................................. 105

System board ................................................................................................................... 10 7

Power button board ......................................................................................................... 110

Modem module cable ...................................................................................................... 112

Fan and heat sink ............................................................................................................ 114

Heat sink assembly for discrete graphics system ........................................... 115

Heat sink assembly for UMA graphics system ................................................ 116

Processor ......................................................................................................................... 118

5 Setup Utility

Starting the Setup Utility ................................................................................................................... 121

Changing the language of the Setup Utility ...................................................................................... 121

vi

Navigating and selecting in the Setup Utility .................................................................................... 122

Displaying system information .......................................................................................................... 122

Restoring default settings in the Setup Utility ................................................................................... 123

Exiting the Setup Utility .................................................................................................................... 123

Setup Utility menus .......................................................................................................................... 124

6 Specifications

Computer specifications ................................................................................................................... 126

14.1-inch, WXGA, BrightView display specifications ........................................................................ 127

Hard drive specifications .................................................................................................................. 128

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support

specifications .................................................................................................................................... 129

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ............................... 130

System DMA specifications .............................................................................................................. 131

System interrupt specifications—Intel processors ............................................................................ 132

System interrupt specifications—AMD processors .......................................................................... 133

System I/O address specifications—Intel processors ...................................................................... 134

System I/O address specifications—AMD processors ..................................................................... 136

System memory map specifications—Intel processors .................................................................... 138

System memory map specifications—AMD processors ................................................................... 139

7 Screw listing

Phillips PM1.5×9.0 slotted screw ..................................................................................................... 142

Phillips PM2.0×3.0 broadhead screw ............................................................................................... 143

Phillips PM2.0×4.0 screw ................................................................................................................. 144

Phillips PM2.0×10.0 captive screw ................................................................................................... 148

Phillips PM2.5×3.0 screw ................................................................................................................. 149

Phillips PM2.5×4.0 screw ................................................................................................................. 150

Phillips PM2.5×6.0 screw ................................................................................................................. 155

Phillips PM2.5×6.0 captive screw ..................................................................................................... 157

Phillips PM2.5×7.0 screw ................................................................................................................. 158

Phillips PM2.5×9.0 screw ................................................................................................................. 159

Phillips PM2.5×17.0 screw ............................................................................................................... 161

Phillips PM3.0×4.0 screw ................................................................................................................. 162

8 Backup and recovery

Recovering system information ........................................................................................................ 163

Backing up your information ............................................................................................ 163

When to back up ............................................................................................. 163

Backup suggestions ........................................................................................ 164

Using system restore points ............................................................................ 164

When to create restore points ........................................................ 164

Create a system restore point ........................................................ 164

vii

Restore to a previous date and time ............................................... 165

Creating recovery discs ................................................................................................... 165

Performing a recovery ..................................................................................................... 166

Recovering from the recovery discs ................................................................ 166

Recovering from the dedicated recovery partition (select models only) .......... 166

9 Connector pin assignments

Audio-in (microphone) ...................................................................................................................... 168

Audio-out (headphone) ..................................................................................................................... 169

External monitor ............................................................................................................................... 170

RJ-11 (modem) ................................................................................................................................ 171

RJ-45 (network) ................................................................................................................................ 172

HDMI ................................................................................................................................................ 173

Universal Serial Bus ......................................................................................................................... 174

10 Power cord set requirements

Requirements for all countries or regions ......................................................................................... 175

Requirements for specific countries or regions ................................................................................ 176

11 Recycling

Battery .............................................................................................................................................. 177

Display .............................................................................................................................................. 177

Index ................................................................................................................................................................. 183

viii

1 Product description

Category Description Intel processors

with
discrete graphics
subsystem

Intel processors
with
UMA graphics
subsystem

AMD processors
with UMA
graphics
subsystem

Product Name HP Pavilion dv4 EntertainmentPC√ √ √

Processors Intel® Core™ Duo with 1066-MHz front side bus (FSB)

T9600 2.8-GHz processor with 6­MB L2 cache

√ √

T9550 2.66-GHz processor with 6-

MB L2 cache

√ √

T9400 2.53-GHz processor with 6-

MB L2 cache

√ √

P8700 2.53-GHz processor with 3-

MB L2 cache

√ √

P8600 2.4-GHz processor with 3-

MB L2 cache

√ √

P8400 2.26-GHz processor with 3-

MB L2 cache

√ √

T5900 2.2-GHz processor with 2-

MB L2 cache

√ √

P7450 2.13-GHz processor with 3-

MB L2 cache

√ √

P7350 2.0-GHz processor with 3-

MB L2 cache

√ √

T6600 2.2-GHz processor with 3-

MB L2 cache

√ √

T6400 2.06-GHz processor with 3-

MB L2 cache

√ √

T5800 2.0-GHz processor with 2-

MB L2 cache

√ √

Intel Pentium® Dual-Core

T4200 2.0-GHz processor with 4­MB L2 cache

√ √

T3400 2.16-GHz processor with 1-

MB L2 cache

√√

1

Category Description Intel processors

with
discrete graphics
subsystem

Intel processors
with
UMA graphics
subsystem

AMD processors
with UMA
graphics
subsystem

T3200 2.00-GHz processor with 1-

MB L2 cache

√ √

Intel Celeron®

T1600 1.66-GHz processor with 2­MB L2 cache

√ √

AMD Turion™ Ultra Dual-Core/35W

ZM-86 2.4-GHz processor with 2-

MB L2 cache

√

ZM-84 2.3-GHz processor with 2-

MB L2 cache

√

ZM-82 2.2-GHz processor with 2-

MB L2 cache

√

ZM-80 2.1-GHz processor with 2-

MB L2 cache

√

AMD Turion Dual-Core/35W

RM-74 2.2-Ghz processor with 1­MB L2 cache

√

RM-72 2.1-Ghz processor with 1-

MB L2 cache

√

RM-70 2.0-Ghz processor with 1-

MB L2 cache

√

AMD Athlon™ ×2 Dual-Core/35W

QL-64 2.1-GHz processor with 1­MB L2 cache

√

QL-62 2.0-GHz (1-MB L2 cache) √

QL-60 1.9-GHz processor with 1-

MB L2 cache

√

AMD Sempron™ ×2 Single-Core/35W

SI-42 2.1-GHz processor with 512­KB L2 cache

√

SI-40 2.0-GHz processor with 512-

KB L2 cache

√

Chipset Northbridge: Intel PM45 √

Northbridge: Intel GM45 √

Northbridge: Intel GL40 √ √

Southbridge: Intel ICH9m √ √

Northbridge: AMD M780G √

Southbridge: AMD SB700 √

2 Chapter 1 Product description

Category Description Intel processors

with
discrete graphics
subsystem

Intel processors
with
UMA graphics
subsystem

AMD processors
with UMA
graphics
subsystem

Graphics nVidia Discrete PCI Express × 64

Graphics

●

nVidia GeForce9200M GS
(NB9M-GE-S) with 256 MB of
dedicated video memory
(32MB × 16 DDR2 × 4 PCs)
with 256 MB of video memory
when system memory is less
than 1 GB (64 MB + 192 MB
Turbo cache)

●

nVidia GeForce9200M GS
(NB9M-GE-S) with 512 MB of
dedicated video memory
(64MB × 16 DDR2 × 4 PCs)
with 512 MB of video memory
when system memory is less
than 1 GB (64 MB + 448 MB
Turbo cache)

System design supports up to 55­W GPU requirement.

√

AMD Internal Graphics with

Layout “Sideport” memory

√

UMA nVidia

Unified Memory Architecture
(UMA) with shared video memory
(ATI Radeon HD 3200 Graphics):

●

Up to 251 MB on computers
with 1024 MB of system
memory

●

Up to 358 MB on computers
with 2048 MB of system
memory

Memory size is a dynamic change.

√

Panel Display panel options:

●

14.1-inch, WXGA LED with
BrightView

●

14.1-inch, WXGA with
BrightView

●

14.1-inch, WXGA, Anti-Glare
with Flushed Glass (1280 ×

800)

√√√

3

Category Description Intel processors

with
discrete graphics
subsystem

Intel processors
with
UMA graphics
subsystem

AMD processors
with UMA
graphics
subsystem

Memory 2 SODIMM slots

Customer-accessible/upgradable

DDRII PC2-5300 (800-MHz)

Supports up to 4 GB of system
RAM

Supports the following
configurations:

√ √ √

4096 MB (2048 × 2) √ √ √

3072 MB (2048 × 1, 1024 × 1) √ √ √

2048 MB (2048 × 1) √ √ √

2048 MB (1024 × 2) √ √ √

1024 MB (1024 × 1) √ √ √

Hard drives Supports all 9.5-mm SATA, 2.5-

inch hard drives

Swappable bay support, hot plug
and play

√ √ √

Supports the following drives:

●

500-GB, 5400-rpm

●

400-GB, 5400-rpm

●

320-GB, 5400-rpm

●

250-GB, 5400-rpm

●

160-GB, 5400-rpm

●

120-GB, 5400-rpm

√ √ √

Optical drives Swappable bay SATA, 12.7mm

tray load

√ √ √

8× DVD±RW DL SuperMulti √ √ √

DVD±RW DL LightScribe

SuperMulti

√ √ √

Blu-ray ROM DVD±R/RW

SuperMulti DL Drive

√ √ √

Blu-ray ROM with LightScribe DVD

±R/RW SuperMulti DL Drive

√ √

Webcam Low-light, VGA camera, fixed (no

tilt) with activity light

640×480 by 24 frames per second

√ √ √

Microphone 2 integrated omnidirectional digital

microphones

√√√

4 Chapter 1 Product description

Category Description Intel processors

with
discrete graphics
subsystem

Intel processors
with
UMA graphics
subsystem

AMD processors
with UMA
graphics
subsystem

Dual array microphones with

software (beam forming, echo
cancellation, noise suppression)

√ √ √

Audio HD audio √ √ √

Supports Windows Vista®

Premium Logo requirements

√ √ √

Pavilion-branded Altec Lansing

speakers

√ √ √

Modem 56K V.92 data/fax modem √ √ √

Supports all worldwide certification

requirements

√ √ √

Modem cable not included √ √ √

Ethernet Integrated Gibabit 10/100/1000

network interface card (NIC)

√ √

Integrated 10/100 network

interface card (NIC)

√ √

Wireless Integrated wireless (WLAN and

WWAN) options:

Intel WiFi Link 5100 Wireless ABG

and Bluetooth with 2 antennae

√ √

Intel WiFi Link 5100 with 2

antennae

√ √

Broadcom 4321AGN Wi-Fi

Adapter (802.11a/b/g/n) +
Bluetooth with 2 antennae

√ √ √

Broadcom 4321AGN Wi-Fi

Adapter (802.11a/b/g/n) with 2
antennae

√ √ √

Broadcom 802.11a/b/g/n with 2

antennae

√

Broadcom 802.11a/b/g/n with

Bluetooth and 2 antennae

√

54g 802.11b/g with 2 antennae √ √

54g 802.11b/g with Bluetooth and

2 antennae

√ √

2 WWAN 5-band antennae built

into display assembly

√ √

Subscriber identity module (SIM)

security (customer-accessible in
battery bay)

√√

5

Category Description Intel processors

with
discrete graphics
subsystem

Intel processors
with
UMA graphics
subsystem

AMD processors
with UMA
graphics
subsystem

Support for the following WWAN

formats:

●

Evolution-data optimized
(EVDO)

●

High-speed downlink packet
access (HSDPA)

√ √

Integrated TV tuner TV tuner antenna and cable for

both DVB-T and ATSC/NTSC

√ √

Integrated NTSC/ATSC/QAM

Hybrid TV tuner (not available with
WWAN)

√ √

Integrated Analog/DVB-T TV tuner

(not available with WWAN)

√ √

Integrated DVB-T TV tuner (not

available with WWAN)

√ √

External card
expansion

One ExpressCard54 slot √ √ √

Digital Media Slot, supports SD,

MMC, MS, MSpro, ×D

√ √ √

Internal card
expansion

2 mini full-size PCI slots √ √ √

Ports Audio-in (stereo microphone) √ √ √

Audio-out (2) (stereo headphones) √ √ √

AC Adapter (smart pin) √ √ √

Consumer infrared √ √ √

eSATA (third USB port) √ √ √

HDMI √ √ √

MCX √ √ √

RJ-11 (modem) √ √ √

RJ-45 (Ethernet, includes link and

activity lights)

√ √ √

USB (3) √ √ √

VGA (Dsub 15-pin) √ √ √

Docking Expansion port 3 supports HP xb4

Docking Station and HP Notebook
QuickDock

√ √ √

Keyboard/TouchPad 14.1-inch keyboard √ √ √

TouchPad (supports 2-way scroll

with legend)

√√√

6 Chapter 1 Product description

Category Description Intel processors

with
discrete graphics
subsystem

Intel processors
with
UMA graphics
subsystem

AMD processors
with UMA
graphics
subsystem

Power requirements 12-cell 2.20-Ah Li-ion battery √ √ √

6-cell 2.55-Ah Li-ion battery √ √ √

6-cell 2.20-Ah Li-ion battery √ √ √

65-W AC adapter with localized

cable plug support (2-wire plug
with ground pin, supports 2-pin DC
connector)

√ √

90-W AC adapter with localized

cable plug support (2-wire plug
with ground pin, supports 2-pin DC
connector)

√ √

Standard commercial smart pin √ √ √

Security Security cable slot √ √ √

Fingerprint reader √ √ √

Operating system Preinstalled:

Windows Vista Business (32-bit) √ √ √

Windows Vista Home Basic (32-

bit)

√ √ √

Windows Vista Premium (32- and

64-bit)

√ √ √

Windows Vista Ultimate (64-bit) √ √

Serviceability End-user replaceable parts:

AC adapter √ √ √

Battery (system) √ √ √

Hard drive √ √ √

Memory module √ √ √

Optical drive √ √ √

Mini Card components √√√

7

2 External component identification

Top components

TouchPad

Component Description

(1) TouchPad light

●

White: TouchPad is enabled.

●

Amber: TouchPad is disabled.

(2) TouchPad* Moves the pointer and selects or activates items on the screen.

(3) Left TouchPad button* Functions like the left button on an external mouse.

(4) TouchPad on/off button Enables/disables the TouchPad.

(5) TouchPad vertical scroll zone* Scrolls up or down.

(6) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware
and Sound > Mouse.

8 Chapter 2 External component identification

Lights

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Power lights (2)*

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

(2) Battery light

●

On: A battery is charging.

●

Blinking: A battery that is the only available power source has
reached a low battery level or a critical battery level.

●

Off: If the computer is plugged into an external power source,
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a
low battery level.

(3) Drive light

●

Blinking: The hard drive or optical drive (select models only)
is being accessed.

●

On: HP ProtectSmart Hard Drive Protection has temporarily
parked the internal hard drive, and if present, the hard drive
in the SmartBay.

(4) Caps lock light On: Caps lock is on.

(5) Volume mute light

●

White: Computer sound is turned on.

●

Amber: Computer sound is turned off.

(6) Volume down light On: The volume scroll zone is being used to decrease speaker

volume.

(7) Volume up light On: The volume scroll zone is being used to increase speaker

volume.

Top components 9

Component Description

(8) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.

(9) Wireless light

●

Blue: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is
on.

●

Amber: All wireless devices are off.

*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.

Buttons, speakers, and fingerprint reader

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Speakers (2) Produce sound.

10 Chapter 2 External component identification

Component Description

(2) Power button*

●

When the computer is off, press the button to turn on the
computer.

●

When the computer is on, briefly press the button to initiate
Sleep.

●

When the computer is in the Sleep state, briefly press the
button to exit Sleep.

●

When the computer is in Hibernation, briefly press the button
to exit Hibernation.

If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.

To learn more about your power settings, select Start > Control

Panel > System and Maintenance > Power Options.

(3) Media button

●

Launches the MediaSmart program (for models with
MediaSmart preinstalled).

●

Launches the QuickPlay program (for models with QuickPlay
preinstalled).

●

Launches the DVDPlay program (for models with DVDPlay
preinstalled).

NOTE: If the computer has been set up to require a logon

password, you may be asked to log on to Windows. MediaSmart,
QuickPlay, or DVDPlay launches after you log on. Refer to the
MediaSmart, QuickPlay, or DVDPlay software Help for more
information.

(4) Volume mute button Mutes and restores speaker sound.

(5) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease

volume and to the right to increase volume. You can also tap the
minus sign on the scroll zone to decrease volume, or tap the plus
sign on the scroll zone to increase volume.

(6) Previous/rewind button

●

Plays the previous track or chapter when the button is pressed
once.

●

Rewinds media when the button is pressed simultaneously
with the fn key.

(7) Play/pause button Plays or pauses media.

(8) Next/fast forward button

●

Plays the next track or chapter when the button is pressed
once.

●

Fast forwards media when pressed simultaneously with the

fn key.

(9) Stop button Stops playback.

(10) Wireless button Turns the wireless feature on or off but does not establish a

wireless connection.

NOTE: A wireless network must be set up in order to establish a

wireless connection.

Top components 11

Component Description

(11) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon.

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.

12 Chapter 2 External component identification

Keys

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) esc key Displays system information when pressed in combination with

the fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with a function key or the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.

(6) Function keys Execute frequently used system functions when pressed in

combination with the fn key.

Top components 13

Display

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Internal display switch Turns off the display if the display is closed while the computer is

turned on.

(2) Internal digital dual array microphones (2) Record sound.

(3) Integrated webcam light (select models only) On: The integrated webcam is in use.

(4) Integrated webcam (select models only) Records video and captures still photographs.

14 Chapter 2 External component identification

Front components

Component Description

(1) Power light

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

(2) Battery light

●

On: A battery is charging.

●

Blinking: A battery that is the only available power source has
reached a low battery level or a critical battery level.

●

Off: If the computer is plugged into an external power source,
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a low
battery level.

(3) Drive light

●

Blinking: The hard drive or optical drive (select models only)
is being accessed.

●

On: HP ProtectSmart Hard Drive Protection has temporarily
parked the internal hard drive, and if present, the hard drive
in the SmartBay.

(4) Consumer infrared lens Receives a signal from the HP Remote Control (select models

only).

(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

(6) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo

speakers, headphones, ear buds, a headset, or television audio.

Front components 15

Rear component

Component Description

Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to
cycle on and off during routine operation.

Right-side components

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) SmartBay Supports an optical drive or hard drive.

(2) USB ports (2) Connect optional USB devices.

(3) TV antenna/cable jack (select models only) Connects a TV antenna, a digital cable device, or a satellite device

that receives standard or high-definition TV broadcasts.

(4) RJ-11 (modem) jack (select models only) Connects a modem cable.

(5) Power connector Connects an AC adapter.

16 Chapter 2 External component identification

Left-side components

Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

(2) External monitor port Connects an external VGA monitor or projector.

(3) Expansion port 3 Connects the computer to an optional docking device or optional

expansion product.

NOTE: The computer has only one expansion port. The term

expansion port 3 describes the type of expansion port.

(4) RJ-45 (network) jack Connects a network cable.

(5) HDMI port Connects an optional video or audio device, such as a high-

definition television, or any compatible digital or audio component.

(6) eSATA/USB port Connects high-performance eSATA components, such as an

eSATA external hard drive, or connect an optional USB device.

(7) Digital Media Slot light On: A digital card is being accessed.

(8) Digital Media Slot Supports the following optional digital card formats:

●

Memory Stick (MS)

●

Memory Stick Pro (MSP)

●

MultiMediaCard (MMC)

●

Secure Digital (SD) Memory Card

●

xD-Picture Card (XD)

(9) ExpressCard slot Supports optional ExpressCard/54 cards.

Left-side components 17

Bottom components

Component Description

(1) Hard drive and WLAN module compartment Holds the hard drive and the wireless LAN (WLAN) module.

CAUTION: To prevent an unresponsive system, replace the

wireless module only with a wireless module authorized for use in
the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.

(2) SmartBay release latch Releases the SmartBay module.

(3) Memory module compartment Contains the 2 memory module slots.

(4) Mini Card compartment On select models, holds a wireless WAN (WWAN) module and/or

the TV tuner card.

CAUTION: To prevent an unresponsive system, replace the

wireless module only with a wireless module authorized for use in
the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.

(5) Battery release latch Releases the battery from the battery bay.

(6) SIM slot (select models only) Contains a subscriber identity module (SIM). The SIM slot is

located inside the battery bay.

(7) Battery bay Holds the battery.

(8) Vents (4) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.

18 Chapter 2 External component identification

Wireless antennae

Component Description

(1) WWAN antennae (2)* Send and receive wireless signals to communicate with wireless

wide-area networks (WWAN).

(2) WLAN antennae (2)* Send and receive wireless signals to communicate with wireless

local area networks (WLAN).

*The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennae free from obstructions.

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These notices are located in Help and Support.

Wireless antennae 19

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number
located on the bottom of the computer.

20 Chapter 3 Illustrated parts catalog

Computer major components

Item Description Spare part number

(1) Display assemblies (see Display assembly components on page 25 for display assembly spare part component

information)

Computer major components 21

Item Description Spare part number

(2) Keyboards

NOTE: For a comprehensive list of keyboard spare part numbers, see the

Sequential part number listing

on page 36.

For use with standard computer models 486901-xxx

For use only with bronze-colored computer models 508119-xx1

For use in blue-colored computer models 508120-xx1

For use in blue-colored computer models only in the United States 507319-001

(3) Keyboard covers

●

For use with standard computer models

486852-001

●

For use with bronze-colored computer models

495663-001

●

For use with standard computer models

512231-001

●

For use with bronze-colored computer models

512232-001

(4) Top covers (include TouchPad and TouchPad cable)

●

Equipped with a fingerprint reader (includes fingerprint reader board and cable)

486830-001

●

Not equipped with a fingerprint reader

488105-001

●

For bronze-colored computer models equipped with a fingerprint reader

495661-001

●

For bronze-colored computer models not equipped with a fingerprint reader

495662-001

●

For use in blue-colored computer models

502579-001

(5) Heat sink (includes thermal material)

●

For use in models with Intel processors and UMA graphics subsystems

486838-001

●

For use in models with AMD processors and UMA graphics subsystems

492260-001

(6) Speaker assembly 486837-001

(7) System boards (include thermal material)

For use in computer models with Intel processors:

●

On models equipped with a 256-MB discrete graphics subsystem

486723-001

●

On models equipped with a 512-MB discrete graphics subsystem

496730-001

●

On models equipped with a UMA graphics subsystem

486724-001

For use in computer models with AMD processors:

●

With QuickPlay

488238-001

●

With MediaSmart

511858-001

(8) Fan (includes thermal material) 486844-001

(9) Plastics Kit (see Plastics Kit on page 28 for Plastics Kit spare part component

information)

486833-001

(9a) ExpressCard slot bezel

(9b) Hard drive bay cover

22 Chapter 3 Illustrated parts catalog