HP pavilion dv3 Service Manual

HP Pavilion dv3 Entertainment PC

Maintenance and Service Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. AMD Athlon and AMD Turion are trademarks of Advanced Micro Devices, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: December 2008

Document Part Number: 501558-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description

2 External component identification

Top components ................................................................................................................................... 4

Display components ............................................................................................................ 4

Buttons and fingerprint reader (select models only) ............................................................ 5

Keys ..................................................................................................................................... 6

Lights ................................................................................................................................... 8

TouchPad ............................................................................................................................ 9

Front components .............................................................................................................................. 10

Right-side components ....................................................................................................................... 10

Left-side components ......................................................................................................................... 11

Bottom components ........................................................................................................................... 12

3 Illustrated parts catalog

Serial number location ........................................................................................................................ 13

Computer major components ............................................................................................................. 14

Display assembly components ........................................................................................................... 17

Plastics Kit .......................................................................................................................................... 19

Mass storage devices ......................................................................................................................... 20

Miscellaneous parts ............................................................................................................................ 21

Sequential part number listing ............................................................................................................ 22

4 Removal and replacement procedures

Preliminary replacement requirements ............................................................................................... 24

Tools required .................................................................................................................... 24

Service considerations ....................................................................................................... 24

Plastic parts ....................................................................................................... 24

Cables and connectors ..................................................................................... 25

Drive handling ................................................................................................... 25

Grounding guidelines ......................................................................................................... 26

Electrostatic discharge damage ........................................................................ 26

Packaging and transporting guidelines ............................................. 27

Workstation guidelines ..................................................................... 27

Equipment guidelines ....................................................................... 28

Unknown user password ................................................................................................... 29

Component replacement procedures ................................................................................................. 30

Serial number .................................................................................................................... 30

Computer feet .................................................................................................................... 31

Battery ............................................................................................................................... 32

WLAN module .................................................................................................................... 33

Optical drive ....................................................................................................................... 35

Memory module ................................................................................................................. 36

Hard drive .......................................................................................................................... 38

Keyboard and switch cover ................................................................................................ 40

Display assembly ............................................................................................................... 43

Top cover ........................................................................................................................... 49

Fingerprint reader board .................................................................................................... 51

System board ..................................................................................................................... 52

Speakers ............................................................................................................................ 54

Bluetooth module ............................................................................................................... 55

RTC battery ....................................................................................................................... 57

Fan/heat sink assembly ..................................................................................................... 58

Processor ........................................................................................................................... 60

5 Setup Utility

Starting the Setup Utility ..................................................................................................................... 62

Changing the language of the Setup Utility ........................................................................................ 62

Navigating and selecting in the Setup Utility ...................................................................................... 63

Displaying system information ............................................................................................................ 63

Restoring default settings in the Setup Utility ..................................................................................... 63

Exiting the Setup Utility ...................................................................................................................... 64

Setup Utility menus ............................................................................................................................ 64

6 Specifications

Computer specifications ..................................................................................................................... 66

13.3-inch, WXGA, BrightView display specifications .......................................................................... 67

Hard drive specifications .................................................................................................................... 68

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................................. 69

System DMA specifications ................................................................................................................ 70

System memory map specifications ................................................................................................... 70

System interrupt specifications ........................................................................................................... 71

Main menu ......................................................................................................................... 64

Security menu .................................................................................................................... 64

System Configuration menu .............................................................................................. 65

Diagnostics menu .............................................................................................................. 65

System I/O address specifications ..................................................................................................... 72

7 Screw listing

Phillips PM2.0×2.0 broadhead screw ................................................................................................. 74

Phillips PM2.0×3.0 captive screw ....................................................................................................... 75

Phillips PM2.0×4.0 screw ................................................................................................................... 76

Phillips PM2.0×8.0 captive screw ....................................................................................................... 77

Phillips PM2.5×4.0 screw ................................................................................................................... 78

Phillips PM2.5×5.0 screw ................................................................................................................... 80

Phillips PM2.5×6.0 captive screw ....................................................................................................... 82

Phillips PM2.5×7.0 screw ................................................................................................................... 83

8 Backup and recovery

Recovering system information .......................................................................................................... 85

Creating recovery discs ..................................................................................................... 85

Backing up your information .............................................................................................. 86

Using system restore points .............................................................................................. 87

Performing a recovery ....................................................................................................... 88

When to back up ............................................................................................... 86

Backup suggestions .......................................................................................... 86

When to create restore points ........................................................................... 87

Create a system restore point ........................................................................... 87

Restore to a previous date and time ................................................................. 87

Recovering from the recovery discs .................................................................. 88

Recovering from the dedicated recovery partition (select models only) ............ 88

9 Connector pin assignments

Audio-in (microphone) ........................................................................................................................ 90

Audio-out (headphone) ....................................................................................................................... 90

External monitor ................................................................................................................................. 90

RJ-11 (modem) .................................................................................................................................. 92

RJ-45 (network) ...............................................................................................................

Universal Serial Bus ........................................................................................................................... 93

10 Power cord set requirements

Requirements for all countries or regions ........................................................................................... 94

Requirements for specific countries or regions .................................................................................. 95

11 Recycling

Battery ................................................................................................................................................ 96

Display ................................................................................................................................................ 96

................... 92

vii

Index ................................................................................................................................................................. 102

viii

1 Product description

Category Description

Product Name HP Pavilion dv3 Entertainment PC

Processors AMD Turion™ Ultra Dual-Core ZM-86 2.40-GHz processor (35W, 2-MB L2 cache)

AMD Turion Ultra Dual-Core ZM-84 2.30-GHz processor (35W, 2-MB L2 cache)

AMD Turion Ultra Dual-Core ZM-82 2.20-GHz processor (35W, 2-MB L2 cache)

AMD Turion Dual-Core RM-74 2.20-GHz processor (35W, 1-MB L2 cache)

AMD Turion Dual-Core RM-72 2.10-GHz processor (35W, 1-MB L2 cache)

AMD Athlon™ X2 Dual-Core QL-64 2.10-GHz processor (35W, 1-MB L2 cache)

AMD Athlon™ X2 Dual-Core QL-62 2.00-GHz processor (35W, 1-MB L2 cache)

Chipset Southbridge: SB700

Graphics ATI Radeon HD 3200 Graphics

Panel 13.3-inch, WXGA with BrightView

Memory 2 SODIMM slots

Customer-accessible/upgradable

Supports up to 8 GB of system RAM

Support for DDR2 dual-channel 800-MHz

Support for:

8192 MB total system memory (4096 × 2)

●

4096 MB total system memory (2048 × 2)

●

2048 MB total system memory (1024 × 2)

●

1024 MB total system memory (1024 × 1, 512 × 2)

●

Hard drives Support for 9.5-mm, 2.5-inch hard drives

Support for HP ProtectSmart Hard Drive Protection

Support for solid state drive (SDD)

Serial ATA

Category Description

Support for the following drives:

500-GB, 5400-rpm

●

400-GB, 5400-rpm

●

320-GB, 5400-rpm

●

250-GB, 5400-rpm

●

160-GB, 5400-rpm

●

Optical drives MultiBay II

Serial ATA

9.5-mm tray-load or slot-load

Support for:

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive

●

Camera Low-light VGA camera with activity light

Fixed (no tilt)

Microphone Dual-array digital microphones

Audio HP-branded Altec Lansing speakers

Ethernet Integrated 10/100/1000 network interface card (NIC)

Ethernet cable not included

Wireless Integrated wireless local area network (WLAN) options by way of wireless module:

Broadcom 4322AGN 802.11a/b/g/n

Broadcom 802.11b/g

External media cards Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick

Support for miniature versions of SD, MMC, and MS Duo with adapter (adapter is not included)

ExpressCard slot

Ports Audio-in (stereo microphone)

Audio-out (stereo headphone)

Consumer infrared

Extended serial advanced technology (eSATA)

High Definition Multimedia Interface (HDMI) version 1.3 supporting 1080p with High-bandwidth

RJ-45 (Ethernet, includes link and activity lights)

USB (2)

Pro (MSP), xD-Picture Card (XD)

Digital Content Protection (HDCP) key

VGA (Dsub, 15-pin) supporting 1600 × 1200 external resolution @ 75 Hz, hot plug/unplug, and

2-pin, 65-W AC power

2 Chapter 1 Product description

autodetect for correct output to wide-aspect vs. standard-aspect video

Category Description

Docking No docking

Keyboard/pointing devices 33.80-cm (13.3-inch) keyboard

TouchPad

2-way scroll

Taps enabled as default

Power requirements

65-W HP Smart Adapter with localized cable plug support (2-wire plug with ground pin,

Security Security cable slot

Fingerprint reader with Digital Persona software support

Operating system Preinstalled:

Windows Vista® Business (32-bit)

Windows Vista Ultimate (64-bit)

Windows Vista Premium (32-bit and 64-bit)

Serviceability End-user replaceable parts:

AC adapter

Battery (system)

Hard drive

Memory module

Optical drive

9-cell, 83-Wh, 2.55-Ah Li-ion battery

●

6-cell, 55-Wh, 2.55-Ah Li-ion battery

●

supports 2-pin DC connector)

2 External component identification

Top components

Display components

Component Description

(1) Wireless antennae (2)* Send and receive wireless signals to communicate with WLANs.

(2) Internal microphones (2) Record sound.

(3) Webcam light On: The webcam is in use.

(4) Webcam Records audio and video and captures still photographs.

*The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

4 Chapter 2 External component identification

Buttons and fingerprint reader (select models only)

Component Description

(1) Power button*

(2) MediaSmart button Launches HP MediaSmart when the computer is on.

(3) Eject button Ejects the CD, DVD, or BD.

(4) Volume mute button Mutes and restores speaker sound.

(5) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease

When the computer is off, press the button to turn on the

●

computer.

When the computer is on, press the button briefly to initiate

●

Sleep.

When the computer is in the Sleep state, press the button

●

briefly to exit Sleep.

When the computer is in Hibernation, press the button briefly

●

to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start > Control Panel > System and Maintenance > Power Options.

volume and to the right to increase volume. You can also tap the minus (-) sign on the scroll zone to decrease volume, or tap the plus (+) sign on the scroll zone to increase volume.

Top components 5

Component Description

(6) Previous/rewind button

(7) Play/pause button Plays or pauses media.

(8) Next/fast forward button

(9) Stop button Stops playback.

(10) Wireless button Turns the wireless feature on or off but does not create a wireless

(11) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

Plays the previous track or chapter when the button is

●

pressed once.

Rewinds media when the button is pressed in combination

●

with the fn key.

Plays the next track or chapter when the button is pressed

●

once.

Fast forwards media when pressed in combination with the

●

fn key.

connection.

NOTE: To establish a wireless connection, a wireless network

must already be set up.

logon.

Keys

Component Description

(1) esc key Displays system information when pressed in combination with

6 Chapter 2 External component identification

the fn key.

Component Description

(2) fn key Executes frequently used system functions when pressed in

combination with a function key or the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Spacebar Turns the keyboard lights on and off when pressed in combination

with the fn key (select models only).

(5) Windows applications key Displays a shortcut menu for items beneath the pointer.

(6) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.

(7) Function keys Execute frequently used system functions when pressed in

combination with the fn key.

Top components 7

Lights

Component Description

(1) Caps lock light On: Caps lock is on.

(2) Power lights (2)*

(3) Volume mute light

(4) Volume down light On: The volume scroll zone is being used to decrease speaker

(5) Volume up light On: The volume scroll zone is being used to increase speaker

(6) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.

(7) Wireless light

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

White: Computer sound is on.

●

Amber: Computer sound is off.

●

volume.

On: An integrated wireless device, such as a wireless local

●

area network (WLAN) device and/or a Bluetooth® device, is on.

Off: All wireless devices are off.

●

8 Chapter 2 External component identification

Component Description

(8) Battery light

(9) Drive light Blinking: The hard drive or optical drive is being accessed.

*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

TouchPad

On: A battery is charging.

●

Blinking: A battery that is the only available power source has

●

reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source,

●

the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

Component Description

(1) TouchPad light

(2) TouchPad* Moves the pointer and selects or activates items on the screen.

(3) Left TouchPad button* Functions like the left button on an external mouse.

(4) TouchPad on/off button Enables/disables the TouchPad.

(5) TouchPad scroll zone Scrolls up or down.

(6) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.

White: TouchPad is enabled.

●

Amber: TouchPad is disabled.

●

Top components 9

Front components

Component Description

(1) Speakers (2) Produce sound.

(2) Consumer infrared lens Receives a signal from the remote control (provided with select

(3) Audio-out (headphone) jack Produce sound when connected to optional powered stereo

(4) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

(5) Digital Media Slot Supports the following digital card formats:

(6) Digital Media Slot light On: The Digital Media Slot is in use.

models only).

speakers, headphones, ear buds, a headset, or television audio.

microphone, or monaural microphone.

Memory Stick (MS)

●

Memory Stick Pro (MSP)

●

MultiMediaCard (MMC)

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

xD-Picture Card (XD)

●

xD-Picture Card (XD) Type H

●

xD-Picture Card (XD) Type M

●

Right-side components

Component Description

(1) USB ports (2) Connect optional USB devices.

(2) eSATA/USB port Connects a high-performance eSATA component, such as an

10 Chapter 2 External component identification

eSATA external hard drive, or connects an optional USB device.

Component Description

(3) HDMI port (select models only) Connects an optional video or audio device, such as a high-

(4) External monitor port Connects an external VGA monitor or projector.

(5) RJ-45 (network) jack Connects a network cable.

(6) Vent Enables airflow to cool internal components.

(7) Security cable slot Attaches an optional security cable to the computer.

Left-side components

NOTE: Your computer may look slightly different from the illustration in this section.

definition television, or any compatible digital or audio component.

NOTE: Depending on your computer model, the computer may

include an HDMI port or a USB port at this location.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

Component Description

(1) Power connector Connects an AC adapter.

(2) AC adapter light

(3) ExpressCard slot Supports an optional ExpressCard/34 module.

(4) Optical drive Reads optical discs and, on select models, also writes to optical

(5) Optical drive light Blinking: The optical drive is being accessed.

On: The computer is connected to external power.

●

Off: The computer is not connected to external power.

●

discs.

Left-side components 11

Bottom components

Component Description

(1) Hard drive bay Holds the hard drive.

(2) Vents (5) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3) Memory module compartment Contains the memory module slots.

(4) Battery release latch Releases the battery from the battery bay.

(5) Battery bay Holds the battery.

(6) Wireless module compartment Holds a wireless LAN module.

NOTE: To prevent an unresponsive system, replace the wireless

module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

(7) Bluetooth compartment Contains a Bluetooth device.

12 Chapter 2 External component identification

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located on the service tag.

Component Description

(1) Product name This is the product name affixed to the front of the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n) This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Model description This is the number used to locate documents, drivers, and support

for the computer.

(5) Warranty period This number describes the duration of the warranty period for the

computer.

Serial number location 13

Computer major components

Item Description Spare part number

(1) 13.3-inch, WXGA BrightView display assembly (includes camera/microphone module,

camera/microphone module cable, 2 microphones, and 2 wireless antenna transceivers and cables)

(2) Switch cover (includes: power button board and cable, LED board and cable) 506240-001

14 Chapter 3 Illustrated parts catalog

506155-001

Item Description Spare part number

(3) Keyboard

For use in Canada 507091-121

For use in the United States 507091-001

For use in the United States (with backlight) 507092-001

Plastics Kit (see Plastics Kit on page 19 for more information) 506953-001

(4a) ExpressCard slot bezel

(4b) Wireless module compartment cover

(4c) Hard drive cover

(4d) Memory module compartment cover

(5)

Top cover (includes TouchPad and cable, fingerprint reader board cable, and caps lock

LED board and cable)

(6) Fingerprint reader board (includes fingerprint reader board cable, not illustrated) 506962-001

(7) TouchPad on/off button board 506957-001

(8) TouchPad bracket 507885-001

(9) System board (includes replacement thermal material and power connector cable) 506147-001

(10) LED bracket 507886-001

506241-001

(11) Power connector 507094-001

(12) RTC battery 486835-001

(13) Audio board (includes audio board cable, not illustrated) 507093-001

(14) Processor (includes replacement thermal material)

AMD Turion Ultra Dual-Core ZM-86 2.40-GHz processor (35W, 2-MB L2 cache) 506148-001

AMD Turion Ultra Dual-Core ZM-84 2.30-GHz processor (35W, 2-MB L2 cache) 506149-001

AMD Turion Ultra Dual-Core ZM-82 2.20-GHz processor (35W, 2-MB L2 cache) 506150-001

AMD Turion Dual-Core RM-74 2.20-GHz processor (35W, 1-MB L2 cache) 506151-001

AMD Turion Dual-Core RM-72 2.10-GHz processor (35W, 1-MB L2 cache) 506152-001

AMD Athlon X2 Dual-Core QL-64 2.10-GHz processor (35W, 1-MB L2 cache) 506153-001

AMD Athlon X2 Dual-Core QL-62 2.00-GHz processor (35W, 1-MB L2 cache) 506154-001

(15) Fan and heat sink (includes heat sink retention clip and replacement thermal material) 506960-001

(16) Optical drive (includes bezel and bracket)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (tray-load) 506234-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (slot-load) 506235-001

(17) Base enclosure (for tray-load optical drive) 506938-001

Base enclosure (for slot-load optical drive) 506239-001

Rubber Foot Kit (not illustrated, includes 4 base enclosure rubber feet) 507887-001

(18) Speakers 506955-001

Computer major components 15

Item Description Spare part number

(19) Battery

9-cell, 83-Wh, 2.55-Ah Li-ion 506238-001

6-cell, 55-Wh, 2.55-Ah Li-ion 506237-001

(20) Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.

The Bluetooth module cable is included in the Cable Kit, spare part number 486847-001.

(21) WLAN module

Broadcom 802.11b/g WLAN module 459263-001

Broadcom 4322AGN 802.11a/b/g/n WLAN module 487330-001

(22) Memory module

4096-MB (PC2-6400, 800-MHz, DDR2) 506934-001

2048-MB (PC2-6400, 800-MHz, DDR2) 506933-001

1024-MB (PC2-6400, 800-MHz, DDR2) 506932-001

(23) Hard drive (includes bracket)

500-GB, 5400-rpm 506232-001

400-GB, 5400-rpm 512225-001

320-GB, 5400-rpm 506231-001

250-GB, 5400-rpm 506230-001

160-GB, 5400-rpm 506229-001

Hard Drive Kit (not illustrated, includes hard drive bracket and screws) 506935-001

398393-002

16 Chapter 3 Illustrated parts catalog

Display assembly components

Item Description Spare part number

(1) Display bezel 506222-001

(2) Camera/microphone module 506930-001

(3) Display Hinge Kit (includes left and right display hinges) 506223-001

(4) Display Bracket Kit 506931-001

(5) 13.3-inch, WXGA BrightView display panel 506156-001

Display assembly components 17

Item Description Spare part number

(6) Display Cable Kit (includes 3 wireless antenna transceivers and cables and display panel

cable)

(7) Camera/microphone module cable (included in the Display Cable Kit) 506226-001

(8) Display hinge covers 506224-001

(9) Display enclosure 506225-001

Display Rubber Kit (not illustrated; includes display bezel screw covers and display bezel

bumper pads)

Display Screw Kit (not illustrated) 506228-001

506226-001

506227-001

18 Chapter 3 Illustrated parts catalog

Plastics Kit

Item Description Spare part number

Plastics Kit 506953-001

(1) ExpressCard slot bezel

(2) Wireless module compartment cover

(3) Memory module compartment cover

(4) Hard drive cover (includes 1 captive screw, secured by a C-clip)

Plastics Kit 19

Mass storage devices

Item Description Spare part number

(1) Hard drive (includes bracket)

500-GB, 5400-rpm 506232-001

400-GB, 5400-rpm 512225-001

320-GB, 5400-rpm 506231-001

250-GB, 5400-rpm 506230-001

160-GB, 5400-rpm 506229-001

Hard Drive Kit (not illustrated, includes hard drive bracket and screws) 506935-001

(2) Optical drive (includes bezel and bracket)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (tray-load) 506234-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (slot-load) 506235-001

20 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Description Spare part number

65-W PFC HP Smart Adapter 463958-001

Remote control (fits inside ExpressCard slot) 465539-002

Power cord 490371-001

Screw Kit

Phillips PM2.0×2.0 broadhead screw

●

Phillips PM2.0×3.0 screw

●

Phillips PM2.0×4.0 screw

●

Phillips PM2.0×8.0 captive screw

●

Phillips PM2.5×4.0 screw

●

Phillips PM2.5×5.0 screw

●

Phillips PM2.5×6.0 captive screw

●

Phillips PM2.5×7.0 screw

●

506961-001

Miscellaneous parts 21

Sequential part number listing

Spare part number

398393-002 Bluetooth module (includes double-sided tape)

459263-001 Broadcom 802.11b/g WLAN module

463958–001 65-W PFC HP Smart Adapter

465539-002 Remote control (fits inside ExpressCard slot)

486835-001 RTC battery

486847-001 Cable Kit

487330-001 Broadcom 4322AGN 802.11a/b/g/n WLAN module

490371-001 Power cord for use in the United States

506147-001 System board (includes replacement thermal material and power connector cable)

506148-001 AMD Turion Ultra Dual-Core ZM-86 2.40-GHz processor (35W, 2-MB L2 cache)

506149-001 AMD Turion Ultra Dual-Core ZM-84 2.30-GHz processor (35W, 2-MB L2 cache)

506150-001 AMD Turion Ultra Dual-Core ZM-82 2.20-GHz processor (35W, 2-MB L2 cache)

506151-001 AMD Turion Dual-Core RM-74 2.20-GHz processor (35W, 1-MB L2 cache)

506152-001 AMD Turion Dual-Core RM-72 2.10-GHz processor (35W, 1-MB L2 cache)

506153-001 AMD Athlon X2 Dual-Core QL-64 2.10-GHz processor (35W, 1-MB L2 cache)

Description

506154-001 AMD Athlon X2 Dual-Core QL-62 2.00-GHz processor (35W, 1-MB L2 cache)

506155-001 13.3-inch, WXGA BrightView display assembly (includes camera/microphone module, camera/microphone

506156-001 13.3-inch, WXGA BrightView display panel

506222-001 Display bezel

506223-001 Display Hinge Kit (includes left and right display hinges)

506224-001 Display hinge covers

506225-001 Display enclosure

506226-001 Display Cable Kit (includes 3 wireless antenna transceivers and cables and display panel cable)

506227-001 Display Rubber Kit (includes display bezel screw covers and display bezel bumper pads)

506228-001 Display Screw Kit

506229-001 160-GB, 5400-rpm hard drive (includes bracket)

506230-001 250-GB, 5400-rpm hard drive (includes bracket)

506231-001 320-GB, 5400-rpm hard drive (includes bracket)

506232-001 500-GB, 5400-rpm hard drive (includes bracket)

506234-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive (tray-load)

506235-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive (slot-load)

module cable, 2 microphones, and 2 wireless antenna transceivers and cables)

22 Chapter 3 Illustrated parts catalog

Spare part number

506237-001 6-cell, 55-Wh, 2.55-Ah Li-ion battery

506238-001 9-cell, 83-Wh, 2.55-Ah Li-ion battery

506239-001 Base enclosure (for slot-loading optical drive)

506240-001 Switch cover (includes LED board and cable)

506241-001 Top cover (includes TouchPad and cable, fingerprint reader board cable, and caps lock LED board and cable)

506930-001 Camera/microphone module

506931-001 Display Bracket Kit

506932-001 1024-MB (PC2-6400, 800-MHz, DDR2) memory module

506933-001 2048-MB (PC2-6400, 800-MHz, DDR2) memory module

506934-001 4096-MB (PC2-6400, 800-MHz, DDR2) memory module

506935-001 Hard Drive Kit (includes hard drive bracket and screws)

506938-001 Base enclosure (for tray-loading optical drive)

506953-001 Plastics Kit

506955-001 Speakers

506957-001 TouchPad on/off button board

Description

506960-001 Fan and heat sink (includes heat sink retention clip and replacement thermal material)

506961-001 Screw Kit

506962-001 Fingerprint reader board (includes fingerprint reader board cable)

507091-001 Keyboard for use in the United States

507091-121 Keyboard for use in Canada

507092-001 Keyboard (with backlight) for use in the United States

507093-001 Audio board (includes audio board cable)

507094-001 Power connector

507885-001 TouchPad bracket

507886-001 LED bracket

507887-001 Rubber Foot Kit (includes 4 base enclosure rubber feet)

512225-001 400-GB, 5400-rpm hard drive (includes bracket)

Sequential part number listing 23

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

24 Chapter 4 Removal and replacement procedures

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Preliminary replacement requirements 25

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you area ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

26 Chapter 4 Removal and replacement procedures

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive

●

foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools

●

and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe

●

materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

●

Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

●

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

●

Preliminary replacement requirements 27

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps

●

with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

●

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

28 Chapter 4 Removal and replacement procedures

Unknown user password

If the computer you are servicing has an unknown user password, follow these steps to clear the password.

NOTE: These steps also clear CMOS.

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the RTC battery (see

6. Wait approximately 5 minutes.

7. Replace the RTC battery and reassemble the computer.

8. Connect AC power to the computer. Do not reinsert any batteries at this time.

9. Turn on the computer.

All passwords and all CMOS settings have been cleared.

Battery on page 32).

RTC battery on page 57).

Preliminary replacement requirements 29

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 69 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Serial number

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

Component Description

(1) Product name This is the product name affixed to the front of the computer.

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n) This number provides specific information about the product's

(4) Model description This is the number used to locate documents, drivers, and support

(5) Warranty period This number describes the duration of the warranty period for the

30 Chapter 4 Removal and replacement procedures

hardware components. The part number helps a service technician to determine what components and parts are needed.

for the computer.

computer.

Computer feet

Description Spare part number

Rubber Foot Kit (includes 4 base enclosure rubber feet) 507887-001

The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below.

Component replacement procedures 31

Battery

Description Spare part number

9-cell, 83-Wh, 2.55-Ah Li-ion 506236-001

6-cell, 55-Wh, 2.55-Ah Li-ion 506237-001

Before disassembling the computer, follow these steps

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface with the battery bay toward you.

2. Slide and release the battery release latch (1).

NOTE: The battery release latch automatically returns to its original position.

3. Lift the battery by the inner edge (2) to release the battery from the battery bay.

4. Remove the battery (3).

To install the battery, insert the outer edge of the battery into the battery bay, and then press down on the inner edge until the battery is seated. The battery release latch automatically locks the battery in place.

32 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

Broadcom 802.11b/g WLAN module 459263-001

Broadcom 4322AGN 802.11a/b/g/n WLAN module 487330-001

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 32).

Remove the WLAN module:

NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module

authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1. Loosen the Phillips PM2.5×6.0 screws (1) that secure the wireless module compartment cover to

the computer.

2. Lift the rear edge of the cover (2), swing it up, and remove the cover (3). The wireless module

compartment cover is included in the Plastics Kit, spare part number 506953-001.

3. Disconnect the two WLAN antenna cables (1) from the WLAN module.

NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The

white WLAN antenna cable is connected to the WLAN module “Aux” terminal.

NOTE: Computer models equipped with an 802.11ab/g/n WLAN module will have an additional

wireless antenna cable, yellow in color.

Component replacement procedures 33

4. Remove the two Phillips PM2.0×4.0 screws (2) that secure the WLAN module to the computer.

5. Remove the WLAN module (3) by pulling it away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN

module slot.

Reverse this procedure to install a WLAN module.

34 Chapter 4 Removal and replacement procedures

Optical drive

NOTE: The optical drive spare part kit includes an optical drive bezel.

Description Spare part number

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (tray-load) 506234-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (slot-load) 506235-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 32).

Remove the optical drive:

1. Slide the optical drive release latch (1) to release the optical drive from the computer.

2. Remove the optical drive (2) by sliding it out of the optical drive bay.

To install the optical drive, insert the rear edge of the optical drive into the optical drive bay and slide it in until the optical drive is seated. The optical drive release latch automatically locks the optical drive in place.

Component replacement procedures 35

Memory module

Description Spare part number

4096-MB (PC2-6400, 800-MHz, DDR2) 506934-001

2048-MB (PC2-6400, 800-MHz, DDR2) 506933-001

1024-MB (PC2-6400, 800-MHz, DDR2) 506932-001

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 32).

Remove the memory module:

1. Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the memory module

compartment cover to the computer.

2. Lift the rear edge (2) of the cover, swing it up and forward, and remove the cover (3). The memory

module compartment cover is included in the Plastics Kit, spare part number 506953-001.

3. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

36 Chapter 4 Removal and replacement procedures

4. Remove the module (2) by pulling it away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

Reverse this procedure to install a memory module.

Component replacement procedures 37

Hard drive

NOTE: The hard drive spare part kit includes a hard drive bracket.

Description Spare part number

500-GB, 5400-rpm 506232-001

400-GB, 5400-rpm 512225-001

320-GB, 5400-rpm 506231-001

250-GB, 5400-rpm 506230-001

160-GB, 5400-rpm 506229-001

Hard Drive Kit (includes hard drive bracket and screws) 506935-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 32).

Remove the hard drive:

1. Loosen the Phillips PM2.5×6.0 captive screw (1) that secures the hard drive cover to the

computer.

2. Lift the right side of the hard drive cover (2), and remove the cover (3). The hard drive cover is

included in the Plastics Kit, spare part number 506953-001.

3. Loosen the two Phillips PM2.5×4.0 screws (1) that secure the hard drive to the computer.

4. Grasp the Mylar tab (2), and pull the hard drive to the right until it disconnects from the system

board.

38 Chapter 4 Removal and replacement procedures

5. Remove the hard drive (3) from the hard drive bay.

Reverse this procedure to reassemble and install the hard drive.

Component replacement procedures 39

Keyboard and switch cover

NOTE: The keyboard and switch cover must be removed simultaneously.

Description Spare part number Description Spare part number

Keyboard (The United States) 507091-001 Backlit keyboard (The United

States)

Keyboard (Canada) 507091-121 Switch cover 506240-001

507092-001

Before removing the keyboard and switch cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the hard drive (see

Battery on page 32).

Hard drive on page 38).

Remove the keyboard and switch cover:

1. Remove the three Phillips PM2.5×7.0 screws (1) that secure the keyboard to the computer.

2. Remove the nine Phillips screws (2) that secure the switch cover to the computer.

3. Turn the computer right-side up, with the front toward you.

4. Open the computer as far as possible.

40 Chapter 4 Removal and replacement procedures

5. Lift the rear edge of the switch cover (1) up slightly and pull back at an angle (2) to access the

keyboard.

6. Lift the rear edge of the keyboard (1) and swing it up and forward until it rests upside down on the

palm rest (2).

Component replacement procedures 41

7. Release the zero insertion force (ZIF) connector to which the keyboard cable (1) is attached and

disconnect the cable (2) from the system board.

8. Remove the keyboard.

9. Disconnect the power button board cable (1) from the system board.

10. Release the ZIF connector to which the LED board cable is connected, and disconnect the

cable (2) from the system board.

11. Remove the switch cover.

Reverse this procedure to install the keyboard and switch cover.

42 Chapter 4 Removal and replacement procedures

Display assembly

Description Spare part number

13.3-inch, WXGA BrightView display assembly (includes camera/microphone module, camera/ microphone module cable, 2 microphones, and 3 wireless antenna transceivers and cables)

506155-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Disconnect the wireless antenna cables from the WLAN module (see

6. Remove the keyboard and switch cover (see

Battery on page 32).

WLAN module on page 33).

Keyboard and switch cover on page 40).

Remove the display assembly:

1. Close the computer.

2. Turn the computer upside down.

3. Pull the WLAN antenna cables (1) down through the channel (2) located between the base

enclosure (3) and the top cover on the opposite side.

4. Turn the computer right-side up.

5. Open the computer as far as possible.

6. Remove the WLAN antenna cables (1) from the clips and routing channel built into the top cover.

Component replacement procedures 43

7. Disconnect the display panel cable (2) from the system board.

CAUTION: The display assembly will be unsupported when the following screws are removed.

To prevent damage to the display assembly, support it before removing the screws.

8. Remove the two Phillips PM2.5×6.0 screws (1) that secure the display assembly to the computer.

9. Remove the display assembly (2).

10. If it is necessary to replace any of the display assembly internal components, remove the two rubber

screw covers (1) on the display bezel bottom edge. The rubber screw covers are included in the Display Rubber Kit, spare part number 506227-001.

44 Chapter 4 Removal and replacement procedures

11. Remove the two Phillips PM2.5×5.0 screws (2) that secure the display bezel to the display

assembly.

12. Flex the inside edges of the left and right sides (1) and the top and bottom edges (2) of the display

bezel until the bezel disengages from the display enclosure.

13. Remove the display bezel (3). The display bezel is available using spare part number

506222-001.

14. If it is necessary to replace the camera/microphone module, release the module (1) as far as the

camera/microphone module cable allows.

Component replacement procedures 45

15. Disconnect the camera/microphone module cable from the module (2), and remove the camera/

microphone module. The camera/microphone module is available using spare part number 506930-001.

16. If it is necessary to replace the display panel, remove the four Phillips PM2.5×4.0 screws (1) that

secure the panel to the display enclosure.

17. Remove the left and right display panel brackets (2).

18. Disconnect the display logo LED board cable (3) from the display panel cable.

19. Remove the display panel (4) from the display enclosure. The display panel is available using the

spare part number 506156-001.

20. If it is necessary to replace the display hinges, remove the two Phillips PM2.0×4.0 screws (1) that

secure each hinge to the display panel.

46 Chapter 4 Removal and replacement procedures

21. Remove the display hinges (2) from the display panel. The display hinges are available using spare

part number 506223-001.

22. If it is necessary to replace the wireless antenna transceivers and cables, remove the two Phillips

PM2.5×4.0 screws (1) that secure the left transceiver to the display enclosure.

23. Detach the wireless antenna transceivers (2) from the display enclosure.

24. Remove the wireless antenna cables from the clips (3) built into the display enclosure. The wireless

antenna transceivers and cables are available in the Display Cable Kit, spare part number 506226-001.

Component replacement procedures 47

25. If it is necessary to replace the camera/microphone module cable (1), remove the cable from the

display enclosure (2).

NOTE: The camera/microphone module cable is attached to the display enclosure with double-

sided tape.

Reverse this procedure to reassemble and install the display assembly.

48 Chapter 4 Removal and replacement procedures

Top cover

Description Spare part number

Top cover (includes TouchPad and cable, fingerprint reader board cable, and caps lock LED board and cable)

506241-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 32).

5. Remove the following components:

a. Hard drive (see

b. Optical drive (see

c. Keyboard and switch cover (see

d. Display assembly (see

Hard drive on page 38)

Optical drive on page 35)

Keyboard and switch cover on page 40)

Display assembly on page 43)

Remove the top cover:

1. Turn the computer upside down.

2. Remove the seven Phillips screws that secure the top cover to the computer.

3. Turn the computer right-side up, with the front toward you.

4. Open the computer as far as possible.

5. Disconnect the caps lock LED board cable (1) from the system board.

Component replacement procedures 49

6. Release the ZIF connector to which the TouchPad board cable is connected, and disconnect the

cable (2) from on the system board.

7. Disconnect the TouchPad on/off button board cable (3) from the system board.

8. Disconnect the fingerprint reader board cable (4) from the system board.

9. Remove the Phillips PM2.5×6.0 screw (5) that secures the top cover to the computer.

10. Lift the rear edge of the top cover (1) up until the top cover detaches from the base enclosure.

11. Remove the top cover (2).

Reverse this procedure to install the top cover.

50 Chapter 4 Removal and replacement procedures

Fingerprint reader board

Description Spare part number

Fingerprint reader board (includes fingerprint reader board cable) 506962-001

Before removing the fingerprint reader board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 32).

5. Remove the following components:

a. Hard drive (see

b. Optical drive (see

c. Keyboard and switch cover (see

d. Display assembly (see

e. Top cover (see

Hard drive on page 38)

Optical drive on page 35)

Keyboard and switch cover on page 40)

Display assembly on page 43)

Top cover on page 49)

Remove the fingerprint reader board:

1. Turn the top cover upside down, with the front toward you.

2. Remove the two Phillips PM2.0×2.0 screws (1) that secure the fingerprint reader board to the top

cover.

3. Remove the fingerprint reader board (2) from the top cover.

Reverse the above procedure to install the fingerprint reader board.

Component replacement procedures 51

System board

NOTE: All system board spare part kits include replacement thermal material.

Description Spare part number

System board (includes replacement thermal material and power connector cable) 506147-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 32).

5. Remove the following components:

a. Optical drive (see

b. Hard drive (see

c. Keyboard and switch cover (see

d. Display assembly (see

e. Top cover (see

Optical drive on page 35)

Hard drive on page 38)

Keyboard and switch cover on page 40)

Display assembly on page 43)

Top cover on page 49)

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

WLAN module (see

●

Memory modules (see

●

RTC battery (see

●

Fan/heat sink (see

●

Processor (see

●

WLAN module on page 33)

Memory module on page 36)

RTC battery on page 57)

Fan/heat sink assembly on page 58)

Processor on page 60)

Remove the system board:

1. Disconnect the power connector (1) from the base enclosure.

2. Disconnect the audio board cable (2) from the system board.

52 Chapter 4 Removal and replacement procedures

3. Remove the three Phillips PM2.5×4.0 screws (3) that secure the system board to the base

enclosure.

4. Use the optical drive connector (1) to lift the left edge of the system board (2) until it rests at an

angle.

5. Remove the system board (3) from the base enclosure by sliding it up and to the left at an angle.

Reverse the preceding procedure to install the system board.

Component replacement procedures 53

Speakers

Description Spare part number

Speakers 506955-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 32).

5. Remove the following components:

a. Optical drive (see

b. Hard drive (see

c. Keyboard and switch cover (see

d. Display assembly (see

e. Top cover (see

f. System board (see

Optical drive on page 35)

Hard drive on page 38)

Keyboard and switch cover on page 40)

Display assembly on page 43)

Top cover on page 49)

System board on page 52)

Remove the speakers:

1. Disconnect the speaker cable from the system board (1).

2. Remove the two Phillips PM2.5×4.0 screws (2) that secure the speakers to the base enclosure.

3. Remove the speakers from the base enclosure (3).

Reverse this procedure to install the speakers.

54 Chapter 4 Removal and replacement procedures

Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth

module cable is included in the Cable Kit, spare part number 468827-001.

Description Spare part number

Bluetooth module (includes double-sided tape) 398393-002

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 32).

5. Remove the following components:

a. Optical drive (see

b. Hard drive (see

c. Keyboard and switch cover (see

d. Display assembly (see

e. Top cover (see

f. System board (see

Optical drive on page 35)

Hard drive on page 38)

Keyboard and switch cover on page 40)

Display assembly on page 43)

Top cover on page 49)

System board on page 52)

Remove the Bluetooth module:

1. Disconnect the Bluetooth cable from the system board (1).

2. Remove the Phillips PM2.0×3.0 screw (2) that secures the Bluetooth module to the base enclosure.

Component replacement procedures 55

3. Remove the Bluetooth module from the base enclosure (3).

Reverse this procedure to install the Bluetooth module.

56 Chapter 4 Removal and replacement procedures

RTC battery

NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all

passwords and CMOS settings to be cleared.

Description Spare part number

RTC battery (includes double-sided tape) 486835-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 32).

Remove the RTC battery:

1. Turn the computer upside down, and remove the WLAN module cover (see

on page 33).

2. Disconnect the RTC battery cable (1) from the system board.

3. Remove the RTC battery (2).

NOTE: The RTC battery is attached to the system board with double-sided tape.

WLAN module

Reverse this procedure to install the RTC battery.

Component replacement procedures 57

Fan/heat sink assembly

Description Spare part number

Fan/heat sink assembly (includes replacement thermal material) 506960-001

Before removing the fan/heat sink assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 32).

5. Remove the following components:

a. Optical drive (see

b. Hard drive (see

c. Keyboard and switch cover (see

d. Display assembly (see

e. Top cover (see

f. System board (see

Optical drive on page 35)

Hard drive on page 38)

Keyboard and switch cover on page 40)

Display assembly on page 43)

Top cover on page 49)

System board on page 52)

Remove the fan/heat sink assembly:

1. Turn the system board upside down, with the battery connector toward you.

2. Disconnect the fan cable (1) from the system board.

3. Loosen the three Phillips PM2.0×8.0 captive screws (2) that secure the fan/heat sink assembly to

the system board.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to detach the assembly.

58 Chapter 4 Removal and replacement procedures

4. Remove the fan/heat sink assembly (3).

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink

assembly (1), (3), and (5); the processer (2); capacitor (6); and the graphics chip (4) each time the heat sink is removed. Thermal pads and thermal paste must be installed on all surfaces before the heat sink is reinstalled. Thermal pads and thermal paste are included with all heat sink, system board, and processor spare part kits.

Reverse this procedure to install the fan/heat sink assembly.

Component replacement procedures 59

Processor

NOTE: All processor spare part kits include replacement thermal material.

Description Spare part number

AMD Turion Ultra Dual-Core ZM-86 2.40-GHz processor (35W, 2-MB L2 cache) 506148-001

AMD Turion Ultra Dual-Core ZM-84 2.30-GHz processor (35W, 2-MB L2 cache) 506149-001

AMD Turion Ultra Dual-Core ZM-82 2.20-GHz processor (35W, 2-MB L2 cache) 506150-001

AMD Turion Dual-Core RM-74 2.20-GHz processor (35W, 1-MB L2 cache) 506151-001

AMD Turion Dual-Core RM-72 2.10-GHz processor (35W, 1-MB L2 cache) 506152-001

AMD Athlon X2 Dual-Core QL-64 2.10-GHz processor (35W, 1-MB L2 cache) 506153-001

AMD Athlon X2 Dual-Core QL-62 2.00-GHz processor (35W, 1-MB L2 cache) 506154-001

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

computer on, and then shut it down through the operating system.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 32).

5. Remove the following components:

a. Optical drive (see

b. Hard drive (see

c. Keyboard and switch cover (see

d. Display assembly (see

e. Top cover (see

f. System board (see

g. Fan/heat sink assembly (see

Optical drive on page 35)

Hard drive on page 38)

Keyboard and switch cover on page 40)

Display assembly on page 43)

Top cover on page 49)

System board on page 52)

Fan/heat sink assembly on page 58)

Remove the processor:

1. Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.

60 Chapter 4 Removal and replacement procedures

2. Lift the processor (2) straight up and remove it.

NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned

with the triangle icon (4) embossed on the processor slot.

Reverse this procedure to install the processor.

Component replacement procedures 61

5 Setup Utility

Starting the Setup Utility

The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working.

NOTE: The fingerprint reader (select models only) cannot be used to access the Setup Utility.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start the Setup Utility:

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for



Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press esc.

2. When the Startup Menu is displayed, press f10.

Changing the language of the Setup Utility

The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

62 Chapter 5 Setup Utility

Your change goes into effect immediately.

Navigating and selecting in the Setup Utility

Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.

To choose a menu or a menu item, use the arrow keys.

●

To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the

●

arrow keys or f5 or f6.

To select an item, press enter.

●

To close a text box or return to the menu display, press esc.

●

To display additional navigation and selection information while the Setup Utility is open, press

●

f1.

Displaying system information

The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Restoring default settings in the Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.

Navigating and selecting in the Setup Utility 63

3. When the Setup Confirmation is displayed, press enter.

4. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

The Setup Utility default settings go into effect when the computer restarts.

NOTE: Your password, security, and language settings are not changed when you restore the factory

default settings.

Exiting the Setup Utility

You can exit the Setup Utility with or without saving changes.

To exit the Setup Utility and save your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter.

To exit the Setup Utility without saving your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

After either choice, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your

computer.

Main menu

Select To do this

System information

Security menu

Select To do this

Administrator password Enter, change, or delete an administrator password.

Power-On Password Enter, change, or delete a power-on password.

View and change the system time and date.

●

View identification information about the computer.

●

View specification information about the processor, memory size,

●

system BIOS, and keyboard controller version (select models only).

64 Chapter 5 Setup Utility

System Configuration menu

Select To do this

Language Support Change the Setup Utility language.

Button Sound (select models only) Enable/disable the capacitive button tapping sound.

Virtualization Technology Enable/disable the processor Virtualization Technology.

Processor C6 State (select models only) Enable/disable the processor C6 sleep state.

LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power when

the computer is in DC mode.

Card Reader/1394 Power Saving (select models only)

Fan Always On Enabled/disable Fan Always On. When enabled, the computer fan will

Boot Options Set the following boot options:

Enable/disable Card Reader/1394 Power Saving. When enabled, saves power when the computer is in DC mode.

always be on.

f9 and f10 Delay (sec.)―Set the delay for the f9 and f10 functions

●

of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

CD-ROM boot―Enable/disable boot from CD-ROM.

●

Floppy boot―Enable/disable boot from diskette.

●

Internal Network Adapter boot―Enable/disable boot from Internal

●

Network Adapter.

Boot Order―Set the boot order for:

●

USB Floppy

◦

Internal CD/DVD ROM Drive

◦

Hard drive

◦

USB Diskette on Key

◦

USB Hard drive

◦

Network adapter

◦

Diagnostics menu

Select To do this

Hard Disk Self Test Run a comprehensive self-test on the hard drive.

Secondary Hard Disk Self Test (select models only)

Memory Test Run a diagnostic test on the system memory.

NOTE: On models with two hard drives, this menu option is called the

Primary Hard Disk Self Test.

Run a comprehensive self-test on a secondary hard drive.

Setup Utility menus 65

6 Specifications

Computer specifications

Metric U.S.

Dimensions

Length

Width 31.20 cm 12.28 in

Height (front to rear) 2.59 to 3.24 cm 1.02 to 1.28 in

Weight (with optical drive, hard drive, and battery) 1.81 kg 4.00 lbs

Input power

Operating voltage

Operating current 3.5 A or 4.74 A

Temperature

Operating

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity

Operating

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

23.00 cm 9.05 in

18.5 V dc —19.0 V dc

5°C to 35°C 41°F to 95°F

10% to 90%

-15 m to 3,048 m -50 ft to 10,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this

range of temperatures.

66 Chapter 6 Specifications

13.3-inch, WXGA, BrightView display specifications

Metric U.S.

Dimensions

Height

Width 28.7 cm 11.3 in

Diagonal 33.9 cm 13.4 in

Number of colors Up to 16.8 million

Contrast ratio 250:1 (typical)

Brightness 180 nits (typical)

Pixel resolution

Pitch

Format 1280 × 800

Configuration RGB vertical stripe

Backlight Edge lit

Character display 80 × 25

Total power consumption 4.0 W

Viewing angle +/-40° horizontal, +120/-40° vertical (typical)

18.0 cm 7.1 in

0.279 × 0.279 mm

13.3-inch, WXGA, BrightView display specifications 67

Hard drive specifications

500-GB* 400-GB* 320-GB* 250-GB* 160-GB*

Dimensions

Height

Width 70 mm 70 mm 70 mm 70 mm 70 mm

Weight 102 g 102 g 102 g 102 g 102 g

Interface type SATA SATA SATA SATA SATA

Transfer rate

Synchronous (maximum)

Security ATA security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track

Average 13 ms 13 ms 13 ms 13 ms 13 ms

Maximum 24 ms 24 ms 24 ms 24 ms 24 ms

Logical blocks 1,048,576,000 838,860,800 645,126,482 500,586,425 312,581,808

Disk rotational speed 5400 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

NOTE: Certain restrictions and exclusions apply. Consult technical support for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Accessible capacity is less. Actual drive specifications may differ slightly.

9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm

100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec

3 ms 3 ms 3 ms 3 ms 3 ms

68 Chapter 6 Specifications

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications

Applicable disc Read:

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM

Access time CD DVD

Random < 175 ms < 230 ms

Cache buffer 2 MB

Data transfer rate

24X CD-ROM

8X DVD 10,800 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8X DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

3,600 KB/sec

Write:

CD-R and CD-RW

DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

Transfer mode Multiword DMA Mode

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications 69

System DMA specifications

Hardware DMA System function

DMA0 Not applicable

DMA1* Not applicable

DMA2* Not applicable

DMA3 Not applicable

DMA4 Direct memory access controller

DMA5* Available for PC Card

DMA6 Not assigned

DMA7 Not assigned

*PC Card controller can use DMA 1, 2, or 5.

System memory map specifications

Size Memory address System function

640 KB 00000000-0009FFFF Base memory

128 KB 000A0000-000BFFFF Video memory

48 KB 000C0000-000CBFFF Video BIOS

160 KB 000C8000-000E7FFF Unused

64 KB 000E8000-000FFFFF System BIOS

15 MB 00100000-00FFFFFF Extended memory

58 MB 04800000-07FFFFFF Super extended memory

58 MB 04800000-07FFFFFF Unused

2 MB 08000000-080FFFFF Video memory (direct access)

4 GB 08200000-FFFEFFFF Unused

64 KB FFFF0000-FFFFFFFF System BIOS

70 Chapter 6 Specifications

System interrupt specifications

Hardware IRQ System function

IRQ0 System timer

IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard

IRQ2 Cascaded

IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD

IRQ4 COM1

IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax

Modem with SmartCP

IRQ6 Diskette drive

IRQ7* Parallel port

IRQ8 System CMOS/real-time clock

IRQ9* Microsoft ACPI-compliant system

IRQ10* Intel USB UHCI controller—24C2

Intel 82852/82855 GM/GME Graphic Controller

Realtek RTL8139 Family PCI Fast Ethernet Controller

IRQ11 Intel USB EHCI controller—24CD

Intel USB UHCI controller—24C4

Intel USB UHCI controller—24C7

Intel Pro/Wireless 2200BG

TI OHCI 1394 host controller

TI PCI1410 CardBus controller

IRQ12 Synaptics PS/2 TouchPad

IRQ13 Numeric data processor

IRQ14 Primary IDE channel

IRQ15 Secondary IDE channel

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.

NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port

may assert IRQ3 or IRQ4.

System interrupt specifications 71

System I/O address specifications

I/O address (hex) System function (shipping configuration)

000 - 00F DMA controller no. 1

010 - 01F Unused

020 - 021 Interrupt controller no. 1

022 - 024 Opti chipset configuration registers

025 - 03F Unused

02E - 02F 87334 “Super I/O” configuration for CPU

040 - 05F Counter/timer registers

044 - 05F Unused

060 Keyboard controller

061 Port B

062 - 063 Unused

064 Keyboard controller

065 - 06F Unused

070 - 071 NMI enable/RTC

072 - 07F Unused

080 - 08F DMA page registers

090 - 091 Unused

092 Port A

093 - 09F Unused

0A0 - 0A1 Interrupt controller no. 2

I/O Address (hex) System function (shipping configuration)

0A2 - 0BF Unused

0C0 - 0DF DMA controller no. 2

0E0 - 0EF Unused

0F0 - 0F1 Coprocessor busy clear/reset

0F2 - 0FF Unused

100 - 16F Unused

170 - 177 Secondary fixed disk controller

178 - 1EF Unused

1F0 - 1F7 Primary fixed disk controller

1F8 - 200 Unused

201 JoyStick (decoded in ESS1688)

202 - 21F Unused

72 Chapter 6 Specifications

I/O address (hex) System function (shipping configuration)

220 - 22F Entertainment audio

230 - 26D Unused

26E - 26 Unused

278 - 27F Unused

280 - 2AB Unused

2A0 - 2A7 Unused

2A8 - 2E7 Unused

2E8 - 2EF Reserved serial port

2F0 - 2F7 Unused

2F8 - 2FF Infrared port

300 - 31F Unused

320 - 36F Unused

370 - 377 Secondary diskette drive controller

378 - 37F Parallel port (LPT1/default)

380 - 387 Unused

388 - 38B FM synthesizer—OPL3

38C - 3AF Unused

3B0 - 3BB VGA

3BC - 3BF Reserved (parallel port/no EPP support)

3C0 - 3DF VGA

3E0 - 3E1 PC Card controller in CPU

3E2 - 3E3 Unused

3E8 - 3EF Internal modem

3F0 - 3F7 “A” diskette controller

3F8 - 3FF Serial port (COM1/default)

CF8 - CFB PCI configuration index register (PCIDIVO-1)

CFC - CFF PCI configuration data register (PCIDIVO-1)

System I/O address specifications 73

7 Screw listing

This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in either the Screw Kit, spare part number 506961-001, or the Display Screw Kit, spare part number 506228-001.

Phillips PM2.0×2.0 broadhead screw

Color Quantity Length Thread Head diameter

Black 2 2.0 mm 2.0 mm 5.0 mm

Where used: Two screws that secure the fingerprint reader board to the top cover

74 Chapter 7 Screw listing

Phillips PM2.0×3.0 captive screw

Color Quantity Length Thread Head diameter

Silver 5 3.0 mm 2.0 mm 4.5 mm

Where used: Four screws that secure the display panel to the display enclosure

Where used: One screw that secures the Bluetooth module to the computer

Phillips PM2.0×3.0 captive screw 75

Phillips PM2.0×4.0 screw

Color Quantity Length Thread Head diameter

Silver 2 4.0 mm 2.0 mm 4.5 mm

Where used: Two screws that secure the WLAN module to the computer

76 Chapter 7 Screw listing

Phillips PM2.0×8.0 captive screw

Color Quantity Length Thread Head diameter

Black 3 8.0 mm 2.0 mm 5.0 mm

Where used: Three captive screws (secured by C-clips) that secure the heat sink retention clip to the heat sink

Phillips PM2.0×8.0 captive screw 77

Phillips PM2.5×4.0 screw

Color Quantity Length Thread Head diameter

Silver 8 4.0 mm 2.5 mm 4.5 mm

Where used: Two screws that secure the hard drive to the computer

Where used: One screw that secures the power button board to the switch cover

78 Chapter 7 Screw listing

Where used: Two screws that secure the speakers to the computer

Where used: Three screws that secure the system board to the computer

Phillips PM2.5×4.0 screw 79

Phillips PM2.5×5.0 screw

Color Quantity Length Thread Head diameter

Black 7 5.0 mm 2.5 mm 5.0 mm

Where used: Three screws that secure the switch cover to the computer

Where used: Two screws that secure the display bezel to the display

80 Chapter 7 Screw listing

Where used: Two screws that secure the display hinges to the display

Phillips PM2.5×5.0 screw 81

Phillips PM2.5×6.0 captive screw

Color Quantity Length Thread Head diameter

Black 5 6.0 mm 2.5 mm 5.0 mm

Where used:

(1) Two captive screws (secured by a C-clip) that secure the WLAN compartment cover to the computer

(2) Two captive screws (secured by C-clips) that secure the memory module compartment cover to the

computer

(3) One captive screw (secured by C-clips) that secures the hard drive cover to the computer

82 Chapter 7 Screw listing

Phillips PM2.5×7.0 screw

Color Quantity Length Thread Head diameter

Black 16 7.0 mm 2.5 mm 5.0 mm

Where used: Six screws that secure the switch cover to the computer

Where used: Three screws that secure the keyboard to the computer

Phillips PM2.5×7.0 screw 83

Where used: Two screws that secure the display assembly to the computer

Where used: Five screws that secure the top cover to the base enclosure

84 Chapter 7 Screw listing

8 Backup and recovery

Recovering system information

Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used

●

to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.

Backing up your information regularly to protect your important system files.

●

Creating system restore points (operating system feature). System restore points allow you to

●

reverse undesirable changes to your computer by restoring the computer to an earlier state.

Recovering a program or driver (Recovery Manager software feature). This feature helps you

●

reinstall a program or driver without performing a full system recovery.

Performing a full system recovery (Recovery Manager software feature). With Recovery Manager,

●

you can recover your full factory image if you experience system failure or instability. Recovery Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.

NOTE: If your computer includes a solid-state drive (SSD), you may not have a recovery partition.

Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.

Creating recovery discs

NOTE: HP recommends that you create recovery discs to be sure that you can restore your system

to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

NOTE: Handle these discs carefully and keep them in a safe place. The software allows the creation

of only one set of recovery discs.

Recovering system information 85

Note the following guidelines before creating recovery discs:

You will need high-quality DVD-R, double-layer DVD-R, DVD+R, double-layer DVD+R, BD-R

●

(writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required.

NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE

(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

The computer must be connected to AC power during this process.

●

Only one set of recovery discs can be created per computer.

●

Number each disc before inserting it into the computer optical drive.

●

If necessary, you can exit the program before you have finished creating the recovery discs. The

●

next time you open Recovery Manager, you will be prompted to continue the disc creation process.

To create a set of recovery discs:

1. Select Start > All Programs > Recovery Manager > Recovery Manager.

Recovery Manager opens.

2. Click Advanced Options.

NOTE: If you are operating the computer on battery power, you will be prompted to connect to

AC power before you can go to the next step.

3. Click Recovery disc creation, and then click Next.

4. Follow the on-screen instructions.

Backing up your information

When to back up

On a regularly scheduled basis

●

NOTE: Set reminders to back up your information periodically.

Before the computer is repaired or restored

●

Before you add or modify hardware or software

●

Backup suggestions

Create a set of recovery discs using Recovery Manager.

●

Create system restore points using the Windows® System Restore feature, and periodically copy

●

them to disc.

Store personal files in the Documents folder and back up these folders periodically.

●

Back up templates stored in their associated programs.

●

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.

●

The screen shot can be a time saver if you have to reset your preferences.

86 Chapter 8 Backup and recovery

To copy the screen and paste it into a word-processing document, follow these steps:

a. Display the screen.

b. Copy the screen:

To copy only the active window, press alt+fn+prt sc.

To copy the entire screen, press fn+prt sc.

c. Open a word-processing document, and then select Edit > Paste.

Using system restore points

When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since

the last restore point.

You also can create additional restore points to provide increased protection for your system files and settings.

When to create restore points

Before you add or extensively modify software or hardware

●

Periodically, whenever the system is performing optimally

●

NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.

Create a system restore point

1. Select Start > Control Panel > System and Maintenance > System.

2. In the left pane, click System protection.

3. Click the System Protection tab.

4. Under Automatic restore points, select the disk for which you want to create a restore point.

5. Click Create.

The System Protection window opens.

6. Follow the on-screen instructions.

Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:

1. Select Start > Control Panel > System and Maintenance > System.

2. In the left pane, click System protection.

3. Click the System Protection tab.

Recovering system information 87

4. Click the System Restore button, and then click Next.

The System Restore window opens.

5. Follow the on-screen instructions.

Performing a recovery

NOTE: You can recover only files that you have previously backed up. HP recommends that you use

HP Recovery Manager to create an entire drive backup as soon as you set up your computer.

Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition (select models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been included with your computer. Use these discs to recover your operating system and software.

NOTE: Windows has its own built-in repair features, such as System Restore and driver roll-back

capabilities. If you have not already tried these features, try them before using Recovery Manager.

NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not

provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.

Recovering from the recovery discs

To restore the system from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.

3. Follow the on-screen instructions.

Recovering from the dedicated recovery partition (select models only)

NOTE: If your computer includes an SSD, you may not have a recovery partition. You will not be able

to recover using this procedure. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software.

On some models, you can perform a recovery from the partition on the hard drive from either the Start button or f11. This restores the computer to its factory condition.

To restore the system from the partition, follow these steps:

1. Access Recovery Manager in either of the following ways:

Select Start > All Programs > Recovery Manager > Recovery Manager.

●

–or–

Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed

●

on the screen. Then select Recovery Manager.

Recovery Manager opens.

2. Click Advanced Options.

88 Chapter 8 Backup and recovery

3. Click System recovery, and then click Next.

4. Follow the on-screen instructions.

Recovering system information 89

9 Connector pin assignments

Audio-in (microphone)

Pin Signal

1 Audio signal in

2 Audio signal in

3Ground

Audio-out (headphone)

Pin Signal

1 Audio out, left channel

2 Audio out, right channel

3Ground

External monitor

90 Chapter 9 Connector pin assignments

Pin Signal

1 Red analog

2 Green analog

3 Blue analog

4 Not connected

5 Ground

6 Ground analog

7 Ground analog

8 Ground analog

9 +5 VDC

10 Ground

11 Monitor detect

12 DDC 2B data

13 Horizontal sync

14 Vertical sync

15 DDC 2B clock

External monitor 91

RJ-11 (modem)

Pin Signal

1 Unused

2 Tip

3 Ring

4 Unused

5 Unused

6Unused

RJ-45 (network)

Pin Signal

1 Transmit +

2 Transmit -

3 Receive +

4 Unused

5 Unused

6 Receive -

7 Unused

8Unused

92 Chapter 9 Connector pin assignments

HP pavilion dv3 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Top components

Display components

Buttons and fingerprint reader (select models only)

Keys

Lights

TouchPad

Front components

Right-side components

Left-side components

Bottom components

3 Illustrated parts catalog

Serial number location

Computer major components

Display assembly components

Plastics Kit

Mass storage devices

Miscellaneous parts

Sequential part number listing

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Unknown user password

Component replacement procedures

Serial number

Computer feet

Battery

WLAN module

Optical drive

Memory module

Hard drive

Keyboard and switch cover

Display assembly

Top cover

Fingerprint reader board

System board

Speakers

Bluetooth module

RTC battery

Fan/heat sink assembly

Processor

5 Setup Utility

Starting the Setup Utility

Changing the language of the Setup Utility

Navigating and selecting in the Setup Utility

Displaying system information

Restoring default settings in the Setup Utility

Exiting the Setup Utility

Setup Utility menus

Main menu

Security menu

System Configuration menu

Diagnostics menu

6 Specifications

Computer specifications

13.3-inch, WXGA, BrightView display specifications

Hard drive specifications

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications

System DMA specifications

System memory map specifications

System interrupt specifications

System I/O address specifications

7 Screw listing

Phillips PM2.0×2.0 broadhead screw

Phillips PM2.0×3.0 captive screw

Phillips PM2.0×4.0 screw