HP Pavilion DM3z-1000, Pavilion DM1-3040, Pavilion DM4-1201, Pavilion DM4t-1000, Pavilion DV2700z User Manual

HP Pavilion Notebook PC

User's Guide

Notice

This manual and any examples contained herein are provided “as is” and are subject to
change without notice. Hewlett-Packard Company makes no warranty of any kind with
regard to this manual, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be
liable for any errors or for incidental or consequential damages in connection with the
furnishing, performance, or use of this manual or the examples herein.

Consumer transactions in Australia and the United Kingdom: The above disclaimers and
limitations shall not apply to Consumer transactions in Australia and the United
Kingdom and shall not affect the statutory rights of Consumers.

© Copyright Hewlett-Packard Company 2000. All rights reserved. Reproduction,
adaptation, or translation of this manual is prohibited without prior written permission of
Hewlett-Packard Company, except as allowed under the copyright laws.

The programs that control this product are copyrighted and all rights are reserved.
Reproduction, adaptation, or translation of those programs without prior written
permission of Hewlett-Packard Co. is also prohibited.

Portions of the programs that control this product may also be copyrighted by Microsoft
Corporation, SystemSoft Corp., Crystal Semiconductor Corporation, Phoenix
Technologies, Ltd., Silicon Motion Corporation, ESS, and Adobe Systems Incorporated.
See the individual programs for additional copyright notices.

Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of
Microsoft Corporation. Pentium and the Intel Inside logo are U.S. registered trademarks
and MMX is a U.S. trademark of Intel Corporation. TrackPoint is a U.S. registered
trademark of International Business Machines. Adobe and Acrobat are trademarks of
Adobe Systems Incorporated.

Hewlett-Packard Company
Mobile Computing Division
19310 Pruneridge Ave.
Cupertino, CA 95014

2 User's Guide

HP Software Product License Agreement

Your HP Pavilion Notebook PC contains factory-installed software programs. Please
read the Software License Agreement before proceeding.

Carefully read this License Agreement before proceeding to operate this equipment.
Rights in the software are offered only on the condition that the customer agrees to
all terms and conditions of the License Agreement. Proceeding to operate the
equipment indicates your acceptance of these terms and conditions. If you do not
agree with the terms of the License Agreement, you must now either remove the
software from your hard disk drive and destroy the Recovery CD, or return the
complete computer and software for a full refund.

Proceeding with configuration signifies your acceptance of the License Terms.
Unless otherwise stated below, this HP Software Product License Agreement shall

govern the use of all software that is provided to you, the customer, as part of the
HP computer product. It shall supersede any non-HP software license terms that
may be found online, or in any documentation or other materials contained in the
computer product packaging.

Operating System Software by Microsoft is licensed to you under the Microsoft

Note:

End User License Agreement (EULA).
The following License Terms govern the use of the software:

Customer may use the software on any one computer. Customer may not network

Use.

the software or otherwise use it on more than one computer. Customer may not reverse
assemble or decompile the software unless authorized by law.

Copies and Adaptations.

for archival purposes or (b) when copying or adaptation is an essential step in the use of
the software with a computer so long as the copies and adaptations are used in no other
manner.

Ownership.

software, other than ownership of the physical media. Customer acknowledges and
agrees that the software is copyrighted and protected under the copyright laws. Customer
acknowledges and agrees that the software may have been developed by a third party
software supplier named in the copyright notices included with the software, who shall
be authorized to hold the Customer responsible for any copyright infringement or
violation of this Agreement.

Product Recovery CD-ROM.

CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only
be used for restoring the hard disk of the HP computer with which the product recovery
CD-ROM was originally provided. (ii) The use of any operating system software by

Customer agrees that he/she does not have any title or ownership of the

Customer may make copies or adaptations of the software (a)

If your computer was shipped with a product Recovery

User's Guide 3

Microsoft contained in any such product recovery CD-ROM shall be governed by the
Microsoft End User License Agreement (EULA).

Transfer of Rights in Software.

party only as part of the transfer of all rights and only if Customer obtains the prior
agreement of the third party to be bound by the terms of this License Agreement. Upon
such a transfer, Customer agrees that his/her rights in the software are terminated and
that he/she will either destroy his/her copies and adaptations or deliver them to the third
party.

Sublicensing and Distribution.

distribute copies or adaptations of the software to the public in physical media or by
telecommunication without the prior written consent of Hewlett-Packard.

Termination.

with any of these terms provided Hewlett-Packard has requested Customer to cure the
failure and Customer has failed to do so within thirty (30) days of such notice.

Updates And Upgrades.

and upgrades which may be available from Hewlett-Packard under a separate support
agreement.

Export Clause.

adaptation in violation of the U.S. Export Administration regulations or other applicable
regulation.

U.S. Government Restricted Rights.

Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights
in Technical Data and Computer Software clause in DFARS 252.227-7013. Hewlett­Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Rights for non­DOD U.S. Government Departments and Agencies are as set forth in FAR 52.227­19(c)(1,2).

Hewlett-Packard may terminate this software license for failure to comply

Customer agrees that the software does not include updates

Customer agrees not to export or re-export the software or any copy or

Customer may transfer rights in the software to a third

Customer may not lease, sublicense the software or

Use, duplication, or disclosure by the U.S.

Edition History

Edition 1

4 User's Guide

.........................................

September 2000

This manual is printed on recycled paper.

Contents

Introducing the Pavilion Notebook PC...........................................................................9

Taking Inventory.........................................................................................................10

Software bundled on your computer .....................................................................10

To buy Pavilion Notebook accessories..................................................................11

To find more information......................................................................................12

Identifying the Parts of the Pavilion Notebook...........................................................13

Front view..............................................................................................................13

Side view...............................................................................................................14

Rear view...............................................................................................................15

Bottom view..........................................................................................................16

Status lights ...........................................................................................................17

CD-ROM drive buttons.........................................................................................18

Setting Up the Computer.............................................................................................19

To install the battery..............................................................................................19

To connect AC power............................................................................................19

To connect a phone line.........................................................................................20

To turn on the computer........................................................................................21

To set up Windows................................................................................................21

To register your computer.....................................................................................22

To reset the screen saver........................................................................................24

Using the Pavilion Notebook PC....................................................................................25

Operating the Computer..............................................................................................26

To use the Fn hot keys...........................................................................................26

To use the Windows and Applications keys..........................................................26

To use the embedded keypad ................................................................................28

To use the ALT GR key ........................................................................................28

To adjust the display..............................................................................................29

To adjust the volume.............................................................................................29

To use the touch pad..............................................................................................30

Securing the Computer................................................................................................31

To set up password protection...............................................................................31

To attach a security cable ......................................................................................32

To use the VirusScan utility..................................................................................33

Working in Comfort....................................................................................................34

About Repetitive Strain Injury ..............................................................................34

Preparing Your Work Environment ......................................................................36

Setting Up Your HP Computing Equipment.........................................................39

Comfort and Safety Checklist................................................................................44

Your HP Pavilion Notebook PC............................................................................45

Caring for Your Computer..........................................................................................47

To protect your hard disk drive.............................................................................47

User's Guide 5

To take care of your computer...............................................................................47

To safeguard your data..........................................................................................47

To extend the life of the display............................................................................48

To get the most from your batteries.......................................................................48

To clean your computer.........................................................................................49

Traveling with Your Computer.....................................................................................51

Managing Power Consumption...................................................................................52

To use automated power management..................................................................52

To use manual power management.......................................................................53

Using Battery Power...................................................................................................56

To check the battery status ....................................................................................56

To respond to a low-battery warning.....................................................................57

To optimize battery operating time........................................................................57

To control the processor speed..............................................................................57

Making Connections....................................................................................................... 59

Using Your Modem.....................................................................................................60

To sign up with an Internet Service Provider........................................................60

To connect to the Internet......................................................................................61

To disconnect from the Internet ............................................................................62

To send and receive e-mail....................................................................................62

To send and receive faxes......................................................................................63

To select modem modes........................................................................................64

To dial in France and Spain...................................................................................65

Connecting PC Cards..................................................................................................66

To insert a PC Card ...............................................................................................66

To remove a PC Card............................................................................................66

Connecting External Components...............................................................................68

To identify the ports ..............................................................................................68

To use the port replicator.......................................................................................70

To connect a printer (or other parallel device)......................................................72

To connect an external keyboard or PS/2 mouse ..................................................72

To connect a USB device......................................................................................73

To connect audio devices ......................................................................................73

To use an external monitor....................................................................................73

Configuring and Expanding Your Computer..............................................................77

6 User's Guide

Configuring the Pavilion Notebook with the BIOS Setup Utility...............................78

To run the BIOS Setup utility................................................................................78

Installing RAM modules............................................................................................. 83

Removing RAM modules............................................................................................85

Replacing a hard disk drive.........................................................................................86

Expanding the Hibernate Partition..............................................................................87

Service and Support........................................................................................................89

Hewlett-Packard Limited Warranty Statement ...........................................................90

Getting Support for Your Pavilion PC........................................................................92

To use the Pavilion Notebook

User’s Guide

.........................................................92

To get help from the HP notebook website...........................................................92

To call HP for Service and Support.......................................................................93

Obtaining Repair Service............................................................................................94

To receive warranty repair service ........................................................................94

To prepare your computer for shipment................................................................94

Solving Problems with Your Computer........................................................................97

Troubleshooting Techniques.......................................................................................98

Audio Problems.....................................................................................................98

CD-ROM Drive Problems.....................................................................................98

Display Problems...................................................................................................99

DVD Problems....................................................................................................100

Hard Disk Drive Problems ..................................................................................102

Heat Problems .....................................................................................................102

Keyboard, Touch Pad, and Mouse Problems ......................................................102

Memory Problems...............................................................................................103

MIDI Problems....................................................................................................104

Modem Problems.................................................................................................104

PC Card (PCMCIA) Problems ............................................................................105

Performance Problems.........................................................................................106

Port Replicator Problems.....................................................................................107

Power and Battery Problems...............................................................................107

Printing Problems................................................................................................109

Recovery CD Problems.......................................................................................109

Serial, Parallel, and USB Problems.....................................................................110

Startup Problems .................................................................................................111

Suspending and Resuming Problems ..................................................................112

Testing Hardware Operation.....................................................................................113

Recovering and Reinstalling Software......................................................................115

To recover the factory installation of your hard disk ..........................................115

To replace a damaged Recovery CD...................................................................116

To update the Pavilion Notebook BIOS..............................................................116

To recover an application....................................................................................117

Sending Your Computer for Service.........................................................................118

Specifications and Regulatory Information................................................................119

Hardware and Software Specifications.....................................................................120

HP Pavilion Notebook PC Hardware Specifications...........................................120

Software System Resources.................................................................................122

Safety Information ....................................................................................................125

Power Cords........................................................................................................125

User's Guide 7

Battery Safety......................................................................................................126

Laser Safety.........................................................................................................126

Regulatory Information.............................................................................................127

U.S.A...................................................................................................................127

Canada.................................................................................................................128

Index...............................................................................................................................131

8 User's Guide

Introducing the Pavilion Notebook PC

User's Guide 9

Introducing the Pavilion Notebook PC

Taking Inventory

Taking Inventory

HP Pavilion Notebook PC.

•

Main battery.

•

AC adapter and power cord.

•

Telephone cord.

•

Quick Start sheet.

•

The HP Pavilion Notebook PC

•

Pavilion Notebook Recovery CD (or CDs), used to restore Windows and all software

•

Setup Guide

.

included with your computer.
Microsoft Encarta CD.

•

Microsoft Works CD.

•

Microsoft Money CD.

•

Microsoft Windows manual.

•

Software bundled on your computer

Your Pavilion Notebook comes with a selection of the software listed here. Various
models are configured with different combinations of software.

Software Function

Microsoft Works Offers word processing, spreadsheet, database, and calendar

applications, all contained in a single software program. (A CD is

included, in case you have to reinstall the software.)
Microsoft Encarta Provides access to a CD-based encyclopedia.
Microsoft Money Helps you manage finances at home and at the office using electronic

checkbooks, online banking, and tools for investment tracking and tax

planning. (A CD is included.)
Intuit Quicken Basic Allows you to manage and organize your finances, including

checkbook balancing, bill paying, and budget development.
QuickLink III Permits fax transfer to fax machines and fax software—and permits

data transfer.
VirusScan Protects your computer from files that can be harmful.

10 User's Guide

Introducing the Pavilion Notebook PC

Taking Inventory

Electronic Registration Permits quick and easy registration of your computer. See “To register

your computer ” for details.
Adobe Acrobat Reader Allows you to read documents in Acrobat format, which is used

frequently on the Web.
HP DiagTools Provides hardware diagnostic tests.
AudioRack CD Player Controls play of audio CDs.
MusicMatch Jukebox Controls play of MP3 music files.
Ravisent Cinemaster or

Mediamatics

For computers with a DVD drive, controls DVD play.

To buy Pavilion Notebook accessories

You can buy accessories for your computer online. For the latest accessories and options,
visit us at www.hp.com/notebooks As new accessories become available, you'll find
them listed here.

At this time, HP offers the following accessories and replacement modules.

Port replicator (HP F1738A).

•

Auto/airline adapter (HP F1455A).

•

AC adapter (HP F1454A).

•

Primary lithium ion battery (HP F1739A).

•

Y adapter for mouse and keyboard (HP F1469A).

•

Additional RAM—HP SDRAM:

•

64 MB (F1457B).

•

128 MB (F1622B).

•

User's Guide 11

Introducing the Pavilion Notebook PC

Taking Inventory

To find more information

Congratulations! Your Pavilion Notebook PC sets a new standard in personal computing.
It is compact and easy to carry, and is infused with the quality and attention to detail that
are the hallmark of Hewlett-Packard.

The Pavilion Notebook PC
running quickly.

This table lists other sources of information about your computer.

Source Description

The

Pavilion Notebook

User’s Guide

Pavilion Notes

Introductory Microsoft
manual for Windows.

Pavilion Notebook Web
site

HP Customer Care Web
site

User's Guide

detailed information about your Pavilion Notebook PC (Start, Programs,
Pavilion Library—or double-click the desktop icon).

For Windows ME: (Start, Help, Your HP Notebook).
This document contains late-breaking information available after the manuals

were completed (Start, Programs, Pavilion Library—or double-click the
desktop icon).

For Windows ME: (Start, Help, Your HP Notebook, HP Notes).
This manual contains information about using the standard features of

Microsoft Windows.
www.hp.com/notebooks

www.hp.com/cposupport

Quick Start

is a help file located on your hard drive. It provides you with

sheet shows how to get your computer up and

12 User's Guide

Introducing the Pavilion Notebook PC

Identifying the Parts of the Pavilion Notebook

Identifying the Parts of the Pavilion Notebook

Front view

1 Latch to open the computer
2 Built-in microphone
3 Blue power button
4 Status lights (see "Status lights")
5 Built-in speakers
6 Touch pad (pointing device)

User's Guide 13

Introducing the Pavilion Notebook PC

Identifying the Parts of the Pavilion Notebook

7 Click buttons
8 CD player power
9 CD player buttons
10 CD-ROM drive or DVD drive
11 Kensington lock slot (security connector)
12 Modem phone jack

Side view

13 PC Card eject button
14 PC Card and CardBus slots (upper and lower)
15 Floppy disk drive

14 User's Guide

Rear view

16 Parallel port
17 Serial port
18 VGA port (external monitor)
19 Audio out (external speaker)

Introducing the Pavilion Notebook PC

Identifying the Parts of the Pavilion Notebook

20 Microphone jack
21 Infrared port
22 USB port
23 PS/2 port
24 AC adapter jack

User's Guide 15

Introducing the Pavilion Notebook PC

Identifying the Parts of the Pavilion Notebook

Bottom view

24 Battery
25 Battery latch
26 RAM expansion cover
27 Hard disk drive
28 Hard disk drive latch and locking screw
29 System-off button (for resetting computer)
30 Port replicator connector

16 User's Guide

Status lights

Introducing the Pavilion Notebook PC

Identifying the Parts of the Pavilion Notebook

1Power
2 AC connected
3 Battery
4 Caps Lock
5Num Lock
6 Scroll Lock
7 Floppy disk drive access
8 Hard disk drive access
9 CD-ROM or DVD access

User's Guide 17

Introducing the Pavilion Notebook PC

Identifying the Parts of the Pavilion Notebook

CD-ROM drive buttons

Selected Pavilion Notebook models have CD-ROM buttons on the front. If you have a
CD-ROM drive or a DVD drive, you can use these buttons to play music CDs when the
system is off. (When the system is on, use the software controls in the Windows
operating system.)

1 Power (slide to turn on or off)
2 Previous track
3Play
4Stop
5 Next track
6 Volume control down
7 Volume control up

18 User's Guide

Setting Up the Computer

To install the battery

Introducing the Pavilion Notebook PC

Setting Up the Computer

WARNING

Do not mutilate, puncture, or dispose of batteries in fire. A battery can burst or
explode, releasing hazardous chemicals. A rechargeable battery must be recycled
or disposed of properly.

Your computer is shipped with the battery installed. If the battery has been removed, you
can install it by inserting it into the battery bay on the bottom of your computer by sliding
the battery latch, as shown.

Once you have installed the battery, connect the AC adapter to the computer and
recharge the battery while you work. You can also replace a low battery with another that
is more fully charged.

To connect AC power

CAUTION

Use only the HP AC adapter intended for this product, model HP F1454A. Using
any other AC adapter can damage the computer and may void your warranty.
Refer to the warranty statement for your product.

Plug in the AC adapter, then connect the AC adapter to the rear of the computer, as
shown. The battery starts charging.

User's Guide 19

Introducing the Pavilion Notebook PC

Setting Up the Computer

To connect a phone line

Your Pavilion Notebook has a built-in modem. If you prefer, you can instead use a PC
Card modem or an external modem to connect to a phone line.

CAUTION

NOTE

1. Plug one end of the phone line into the (modem) phone jack on the computer. Be sure
it clicks into place.

2. Plug the other end of the phone line into a telephone jack. (If the phone line does not
fit your telephone jack, you may need to use an adapter.)

Your built-in modem may not work with multiple phone lines or a private branch
exchange (PBX), cannot be connected to a coin-operated telephone, and does not
work with party lines. Some of these connections may result in excess electrical
voltage and could cause a malfunction in the internal modem. Check your
telephone line type prior to connecting your phone line.

The Pavilion Notebook modem supports the v.23 standard required for connecting to
the MiniTel system in France. To connect to the MiniTel system, use MiniTel emulation
software available in France.

20 User's Guide

Hint

Introducing the Pavilion Notebook PC

Setting Up the Computer

To turn on the computer

Press the blue power button above the keyboard. Windows starts automatically. If you
are turning on the computer for the first time, go to “To set up Windows” on page 21.

The power status light (see “Status lights” on page 17) reports the following:

Steady green light: computer is on.

•

Slow blinking: computer is in System Standby or Suspend mode.

•

No light: computer is off or in Hibernate mode.

•

See “Managing Power Consumption” on page 52 for additional information about
turning off your computer.

If your computer does not turn on when operating on battery power, the battery may be
out of power. Plug in the AC adapter and press the blue power button again.

To set up Windows

Year 2000

The HP Pavilion Notebook has either Microsoft Windows 98 or Windows Millenium
Edition (ME) preinstalled on the hard disk drive. The first time you turn on your
computer, a Windows Setup program will automatically run so that you can customize
your setup, register your computer, and sign up with an Internet Service Provider (ISP).

Hewlett-Packard makes no representation or warranty about the Year 2000 readiness of
non-HP products including preinstalled operating systems or application software. You
should contact the software manufacturer directly to determine if you need to do
anything else to ensure compliance.

Microsoft has indicated that many of its operating system software products and
applications require customer installation of software patches for Year 2000 compliance
and may require additional patches in the future. The need for such patches most likely
applies to the operating system software and any Microsoft applications shipped with
this product. You are urged to contact Microsoft at http://www.microsoft.com/y2k, at
1-888-MSFTY2K (U.S. and Canada only), or at your local Microsoft office.

Before you begin, connect the AC adapter to your notebook, since your battery may not
be sufficiently charged to complete the Windows setup. Also, be sure to connect the
notebook to the phone line. For information on connecting your modem, see “To connect
a phone line”.

User's Guide 21

Note

Introducing the Pavilion Notebook PC

Setting Up the Computer

1. Press the blue power button.

2. The Windows Setup program starts automatically.

3. Follow the instructions as they appear on the screen.
During setup, you are prompted to:

Enter a user name.

•

Register your computer.

•

Accept the License Agreement.

•

Select an Internet Service Provider.

•

If you experience any connection problems with your modem, you can try redialing. If
that doesn’t work, you can skip the product registration and ISP selection for now.

To register your computer

Be sure to register your computer. Registering is free and fast, and it ensures you will
receive quicker, more personalized support. The information you provide during
registration will be used to provide you with better products and services.

There are three ways to register:

by modem

•

by phone

•

by fax

•

By modem

Windows automatically prompts you to register by modem. If you wish to do so, make
sure that you have connected the phone line, then follow the onscreen instructions.

If you choose not to register right away, you can register by modem later by double­clicking the Registration icon on the desktop. This icon disappears after you register.

By phone

You can call your HP Customer Care Center and register by phone. The number, in the
U.S., is [phone].

22 User's Guide

Introducing the Pavilion Notebook PC

Setting Up the Computer

By fax

If a printer is connected to your computer, you can print a copy of your registration and
fax it to HP. You will find the fax number on the registration form.

By completing registration, you will:

Record your ownership of the Pavilion Notebook with Hewlett-Packard and gain

•

access to service, support, and information.
Optionally, record your ownership of the Windows operating system with Microsoft.

•

To reset the screen saver

If your HP Pavilion Notebook PC was used as a demonstration unit in a retail store, it
may have been configured to display the Pavilion screen saver demo continuously.

To reset your notebook:

1. Choose a different screen saver.

Right click on the desktop and select Properties.

•

Select the Screen Saver tab, and use the pulldown menu to choose a different

•

screen saver.
Click Apply and click OK.

•

2. Reset the power management features.

Select Start, Settings, Control Panel, Power Management.

•

Reset power management features as you prefer. (For example, you can use the

•

pulldown menu under Power schemes and select the Portable/Laptop power
scheme, which is appropriate for most mobile users.)

Click Apply and click OK.

•

User's Guide 23

Using the Pavilion Notebook PC

User's Guide 25

Using the Pavilion Notebook PC

Operating the Computer

Operating the Computer

To use the Fn hot keys

The combination of the Fn key plus another key creates a
sequence—for various system controls. Press
key. (Press and hold Ctrl+Alt with the appropriate key when using an external keyboard.)

Hot key Does this

Fn + F1 Increases the display’s contrast (HPA displays only).
Fn + F2 Decreases the display’s contrast (HPA displays only).
Fn + F3 Enters Standby mode. (works with Windows 98 only and is identical to Suspend mode)
Fn + F4 Enters Suspend mode.
Fn + F5 Enters Hibernate mode.
Fn + F6 Toggles the sound on and off (mutes sound).
Fn + UP ARROW Increases sound volume (except on external keyboard).
Fn + DOWN

ARROW
Fn + F12 Switches among the built-in display, an external display, and simultaneous displays.
Fn + NumLock Toggles Scroll Lock on and off.

Decreases sound volume (except on external keyboard).

and hold

Fn while pressing the appropriate

—a shortcut key

hot key

To use the Windows and Applications keys

The Windows key brings up the Windows Start menu. This is the same as clicking the
Start button on the taskbar.

26 User's Guide

Using the Pavilion Notebook PC

Operating the Computer

The Applications key brings up the shortcut menu for the current application. This is the
same menu that appears when you click the right mouse button while pointing at the
application.

Windows key combinations

Key combination Does this

Windows key + E Runs Windows Explorer
Windows key + F1 Runs Windows Help
Windows key + F Runs Windows Find: File or Folders… dialog box
Windows key + M Minimizes all displayed windows
Shift + Windows key + M Returns all minimized windows to original size
Windows key + R Runs the Windows Run dialog box

To use the embedded keypad

Press the Num lock key to turn number lock on or off. When Num Lock is on:

Keys change to the numeric or arithmetic designations printed on the keys.

•

The Num Lock status indicator is lit.

•

To use the ALT GR key

Non-U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key
providing access to certain keyboard characters.

For a character in the lower-right corner of a key, press and hold ALT GR to type the

•

character.

1. Shifted.

2. Unshifted.

3. ALT GR.

User's Guide 27

Using the Pavilion Notebook PC

Operating the Computer

To adjust the display

If your computer has an HPA display, you can adjust the display contrast.

To increase the contrast, press Fn+F1.

•

To decrease the contrast, press Fn+F2.

•

There is no brightness control.
If your computer has a TFT display, the contrast and brightness are preset. You cannot

adjust them.

To adjust the volume

From the keyboard

To increase the volume, press Fn+UP ARROW.

•

To decrease the volume, press Fn+DOWN ARROW.

•

To temporarily silence the speaker without changing the volume setting, press Fn+F6.

•

Press Fn+F6 again to restore the speaker output.

In Windows

1. Click the speaker symbol in the taskbar.

2. Drag the volume control bar up or down to adjust the volume.

3. To temporarily silence the speaker without changing the volume setting, click Mute.

With the CD-ROM drive buttons

Selected Pavilion Notebook models also have CD-ROM drive buttons, which you can
use with music CDs when the system is off.

To increase the volume, press the volume control up button (to the far right of the

•

front edge of the computer).
To decrease the volume, press the volume control down button (to the left of the

•

volume control up button).

28 User's Guide

Using the Pavilion Notebook PC

Operating the Computer

To use the touch pad

The touch pad, a touch-sensitive pointing device that controls the motion and speed of
the pointer on the screen, is built into your computer.

1. Move a thumb or finger across the touch pad in the direction you want the pointer to
move.

2. Use the click buttons, which function like the left and right buttons on a mouse, to
make your selection. You can also tap on the touch pad instead of clicking a button.

Note

To open an application, move the pointer over the icon, then press the

•

rapidly.

twice

To make menu selections, move the pointer to the item and press the

•

once.
To open the shortcut menu for an item, move the pointer over the item and click

•

the
To drag an item, move the pointer over the item. Press and hold the left button

•

while you move the pointer to the new location. Release the button.

To customize the operation of the touch pad (and an external PS/2 or serial mouse, if
installed), double-click the Synaptics Touch Pad icon to access Mouse Properties; you
will find the icon in the taskbar, toward the lower right corner of your screen. Select the
tab corresponding to the characteristics you want to configure, including:

Button configuration for right-handed or left-handed operation (Button tab for

•

mouse, Button Actions tab for touch pad).
Double-click speed, pointer speed, and pointer trail.

•

Click sensitivity.

•

The touch pad is inactive when an external mouse is installed.

right

button.

User's Guide 29

left button

button

left

Using the Pavilion Notebook PC

Securing the Computer

Securing the Computer

To set up password protection

You can protect your computer from access by another user when you set up password
protection, which is available either through Windows (software) or through the BIOS
Setup utility (hardware). Both provide protection when the computer is rebooted: a user
must then enter the password. However, the BIOS password protection does not ask for a
password when your computer resumes after standby (save to RAM) or hibernation (save
to disk), while Windows 98 does provide that security.

To set up password protection through Windows 98:

1. Select Start, Settings, Control Panel, Passwords.

2. Select Change Passwords tab.

3. Click Change Windows Password.

4. Enter your old Windows 98 password, if you had one; if not, leave the first field
blank.

5. Enter your new password twice.

6. Click OK and Close.

To activate password protection when your computer resumes from standby or
hibernation:

1. Check that you have set up a Windows 98 password, as described above.

2. Select Start, Settings, Control Panel, Power Management.

3. Select Advanced tab.

4. Check "Prompt for password when computer goes off standby."

5. Click OK.

To set up password protection through Windows ME

1. Click Start, Settings, Control Panel.

2. Double-click Passwords. (If you do not see the Passwords control panel, click on the
View all Control Panels option.)

30 User's Guide

Using the Pavilion Notebook PC

Securing the Computer

3. Select Change Passwords tab.

4. Click Change Windows Password.

5. Enter your old Windows password, if you had one; if not, leave Old Password blank.

6. Enter your new password twice.

7. Click OK and Close.

To activate password protection when resuming in Windows ME:

1. Check that you have set up a Windows password, as described above.

2. Click Start, Settings, Control Panel

3. Double-click Power Options.

4. Select Advanced tab.

5. Check "Prompt for password when computer goes off standby and hibernate."

6. Click OK.

If you also want to set up hardware password protection, see Conf iguring the Pavilion
Notebook with the BIOS Setup Utility.

To attach a security cable

Your computer has a built-in connector that allows you to secure the computer with a
cable. The Kensington MicroSaver lock system works with this connector and is
available at many computer stores.

1. Wrap the cable around a stationary object, such as a table leg.

User's Guide 31

Using the Pavilion Notebook PC

Securing the Computer

2. Loop the cable to create a slipknot around the stationary object—make sure it can’t
slip off.

3. Insert the lock into the computer's security connector and release the key. Store the
key in a safe place away from the computer.

To use the VirusScan utility

Virus software can help protect the integrity of your data. This is esp ecially important
when you are connected to the Internet.

To access the VirusScan applications, click on Start, Programs, McAfee VirusScan,
McAfee VirusScan Central. Refer to help within each of the VirusScan applications for
tips on usage.

32 User's Guide

Working in Comfort

Using the Pavilion Notebook PC

Working in Comfort

WARNING

Improper use of keyboards and other input devices has been associated with
ergonomic injury. For more information about reducing your risk, visit our
ergonomics Web site at www.hp.com/ergo.

Thank you for selecting HP computing equipment. To optimize your comfort and
productivity, it is important that you set up your work area correctly and use your HP
equipment properly. With that in mind, we have developed some set-up and use
recommendations for you to follow based on established ergonomic principles.

Improper and prolonged use of keyboards and input devices are among those tasks that
have been associated with repetitive strain injury (RSI) to soft tissues in the hands and
arms. If you experience discomfort or pain while using any computing equipment,
discontinue use immediately and consult your physician as soon as possible.

In addition to the information on RSI given in this chapter, you may also consult the
online version of Working in Comfort preloaded on the hard disk of your computer
(Start, Programs, Pavilion Library, Working in Comfort), or visit HP’s Working in
Comfort Web site.

About Repetitive Strain Injury

Because your comfort and safety are our primary concern, we strongly recommend that
you use HP computing equipment in accordance with established ergonomic principles
and recommendations.

Scientific literature suggests that there may be a relationship between injury to soft
tissues—especially in the hands and arms—and prolonged, improper use of keyboards or
other equipment requiring repeated motions of the hands and forearms.

This literature also suggests that there are many other risk factors that may increase the
chance of such injury, commonly called Repetitive Strain Injury.

What is RSI?

Repetitive Strain Injury (RSI—also known as cumulative trauma disorder or repetitive
motion injury) is a type of injury where soft tissues in the body, such as muscles, nerves,
or tendons, become irritated or inflamed.

RSI has been a reported problem for those who perform repetitive tasks such as assembly
line work, meatpacking, sewing, playing musical instruments, and computer work.

User's Guide 33

Using the Pavilion Notebook PC

Working in Comfort

RSI also has been observed in those who frequently engage in activities such as
carpentry, knitting, housework, gardening, tennis, windsurfing and lifting children.

What causes RSI?

The specific causes of RSI have not been established. Nevertheless, the incidence of RSI
has been associated with a variety of risk factors, including:

Too many uninterrupted repetitions of an activity or motion.

•

Performing an activity in an awkward or unnatural posture.

•

Maintaining static posture for prolonged periods.

•

Failing to take frequent short breaks.

•

Other environmental and psychosocial factors.

•

In addition, there have been reports associating the occurrence of RSI with the use of
computer keyboards, mice, and other input devices. Also, certain medical conditions,
such as rheumatoid arthritis, obesity and diabetes, may predispose some people to this
type of injury.

What can I do to avoid RSI?

Some people who use computers may experience physical discomfort during their use.
This discomfort may be a symptom of a repetitive strain injury.

Properly setting up and using computing equipment can help to minimize your chances
of experiencing this discomfort. Well-designed and properly adjusted equipment alone
may not be sufficient to eliminate all potential problems.

Maintaining good posture and positioning when working on computers also has a
significant bearing on your comfort.

What if I experience discomfort?

If you are experiencing any discomfort, seek professional medical advice immediately.
Typically, the earlier a problem is diagnosed and treated, the easier it is to resolve.

Preparing Your Work Environment

When using HP computing equipment, it is important that your work environment
contribute to your comfort and productivity.

34 User's Guide

Using the Pavilion Notebook PC

Working in Comfort

Your Chair

It's very important that your chair provides a comfortable sitting positio n and offers the
following features:

• A stable base, such as five legs with casters.

Make sure the
casters are designed for the type of floor you have in your workspace, whether it is
bare or carpeted.

• A height- and tilt-adjustment feature.

It should be easy to adjust
your chair height from 40 cm to 52 cm (15.5 inches to 20.5 inches) as measured from
the top of the seat pan to the floor. If you are much taller or shorter than average, you
may need a chair that can be adjusted beyond this range. Adjust your chair so that the
work surface or keyboard tray is at elbow height and your feet are flat on the floor
with your knees slightly bent below your hips. Ideally, the seat pan should be able to
tilt both forward (minimum of 5 degrees) and backward (minimum of 10 degrees). If
the chair has an adjustable seat pan, inclining the seat slightly fo rward will transfer
some of the pressure from the spine to the thighs and feet. This will relieve pressure
on your back.

• A curved seat edge.

The front of the seat should be curved and finished in a

“waterfall” edge.

• An adjustable back support

in both height and forward and backward tilt.
It is important that the backrest correctly supports the lower part, or lumbar curve, of
the back.

User's Guide 35

Using the Pavilion Notebook PC

Working in Comfort

• A freely rotating swivel

• Fully adjustable and padded armrests.

so you can move easily from side-to-side.

The chair arms should not

interfere with adjusting the chair or moving it close to your work surface.

Your Work Surface

Ideally, you should be able to adjust the height of your work surface.
A simple way to ensure your work surface is at the correct height is to first adjust the

height of the seat-pan of your chair. With your chair properly adjusted and your feet
firmly on the floor, adjust the work surface height until your forearms are parallel to the
floor when you have your fingers on the keyboard or other input device.

Your Work Posture

Sitting in one position for long periods can be uncomfortable. To minimize the potential
for physical discomfort or injury, it's important that you maintain proper posture.

• Back:

• Arms:

• Wrists:

36 User's Guide

While sitting at your work surface, make sure your back is supported by the

chair's backrest in an erect position or angled slightly backwards.

Your arms should be relaxed and loose, elbows close to your sides, with

forearms and hands approximately parallel to the floor.

Your wrists should be as straight as possible while using the keyboard,
mouse or trackball. They should not be bent sideways, or more than 10 degrees up or
down.

Using the Pavilion Notebook PC

Working in Comfort

• Legs:

legs should be near a right angle to your thighs. Your feet should rest flat on the
floor. If necessary, use a footrest, but double check that you have your seat height
adjusted correctly before getting a footrest.

• Head:

your head or trunk twisted.

• Overall:

fatigue.

Your thighs should be horizontal or angled slightly downward. Your lower

Your head should be upright or tilted slightly forward. Avoid working with

Change your position frequently and take regular breaks to avoid

Setting Up Your HP Computing Equipment

Make sure that all the elements of your HP computer system—monitor, document holder,
keyboard, mice and other input devices, and headphones and speakers—are optimally
arranged and adjusted to meet your personal requirements. The recommendations that
follow will help you achieve this.

Your HP Monitor

It is important that your monitor screen be clean and positioned correctly to improve
readability and help you work comfortably. Glare, high contrast, reflections, dirt and dust
will interfere with what you see on the screen. The recommendations that follow can help
you achieve a comfortable arrangement.

User's Guide 37

Using the Pavilion Notebook PC

Working in Comfort

The top of your monitor screen should be at or slightly below eye level. Most HP

•

monitors come with a tilt-and-swivel feature that makes it easy to adjust the screen
position.

To avoid obscuring your view, the screen should be positioned perpendicular to your

•

line of sight; that is, straight on.
To avoid glare or reflection, try to position the monitor so the screen is at a right

•

angle to your window rather than in front of it. If reflection or glare persists, tilting
the screen forward may help.

Maintain a comfortable viewing distance to the screen. Most people prefer a viewing

•

distance of approximately 46 to 76 cm (18 to 30 inches), depending on monitor size.
Character size and the amount of space available on the work surface can affect this
distance.

Text should be easy to read. To help ease eyestrain, adjust text attributes such as

•

character size, spacing, and color. In addition, you will need to use the controls
provided with your monitor to adjust the visual settings so that contrast and
brightness levels are comfortable for you. High contrast and low brightness is usually
the preferable combination.

The monitor should be free from flicker. If the image on your screen is not stable, the

•

monitor may require repair or adjustment.
When possible, use a program that has a simple user interface, such as easily

•

identifiable icons and pull-down menus. Also, screen information should be displayed
in a structured and well-organized way.

Monitor Use Specifications

When viewing your monitor, your head should not be tilted more than 15 degrees

•

forward.
You should not have to look up more than 5 degrees above horizontal or down more

•

than 30 degrees below horizontal for normal work tasks, such as typing or reading.

Document Holders

When keying in data from a hardcopy document, placing it in a document holder rather
than on a flat surface will make it easier to read. The following recommendations should
be observed when using a document holder:

The document holder should be at approximately the same height and distance from

•

your eyes as the screen, and as close to the monitor as possible to prevent neck

38 User's Guide

Using the Pavilion Notebook PC

Working in Comfort

twisting. Some users prefer a document holder mounted to the monitor while others
prefer the document holder positioned between the screen and keyboard.

If the primary task is to view documents rather than using the monitor, the document

•

holder may be placed directly in front of the keyboard with the monitor slightly to the
side.

To help reduce stress on your neck and prevent eye fatigue, try to minimize the

•

movement of your head and eyes while using a document holder.

Your HP Keyboard

The proper positioning and use of your HP keyboard is important when using HP
computing equipment. Be sure to observe the following recommendations to optimize
your comfort and safety:

We recommend you place your keyboard in front of the screen or document holder,

•

whichever is viewed the most. Your HP keyboard has long cables so you can place it
in the position that is most comfortable for you while you are using your system.

Because HP keyboards vary in depth, you'll want to be sure that your work surface or

•

keyboard tray has sufficient room to accommodate your model. The keyboard tray
should be wide enough to hold both the keyboard and mouse or trackball: 66 to 71
cm (26 to 28 inches).

Your HP keyboard may have a kickstand that can be opened or closed to raise or

•

lower the keyboard angle. If you are in the correct sitting position with your elbows
at about the same level as the work surface, you may not need to use it. However, if
your elbows are below the work surface, you may wish to use the kickstand to raise
the back of the keyboard.

An adjustable keyboard tray may be useful if you cannot adjust your chair or work

•

surface to the proper height for typing. It should adjust in height from 64 to 76 cm

User's Guide 39

Using the Pavilion Notebook PC

Working in Comfort

(25 to 30 inches) above the floor and tilt forward and backward to help you find the
most comfortable position. Note that research has shown that there may be less
muscle tension in shoulders and forearms with the keyboard tilted away from you.

When using your HP keyboard, remember it takes very little pressure or force from

•

your fingers to activate the keys. Improper typing style—the use of too much force—
can place unnecessary stress on the tendons and muscles in your hands, wrists, and
forearms.

Make sure that your hands are in a neutral position when you use your keyboard. This

•

means that your forearms, wrists, and hands should be in a straight line.
The keyboard has a low profile to help prevent excessive bending of your wrists

•

while typing. Literature suggests that you should not bend your wrists sideways or
more than 10 degrees up or down. Keep your wrists straight by moving your entire
hand and forearm over to use the function keys or numeric keypad.

You may use a palm rest to help keep your hands and wrists in a comfortable and

•

neutral position when you are not typing. Some HP keyboards come with an
integrated palm rest. If you use a palm rest, see that it is rounded and padded, and
flush in height with the front edge of the keyboard. Note that your palms—not your
wrists—should rest on the palm rest. If you don't have a palm rest, try not to rest your
wrists on a sharp edge, such as a work surface edge.

Mice and Other Input Devices

Various aspects of using mice and other input devices may increase your risk of
discomfort or injury. If you connect an external mouse to your computer, observing the
following recommendations may reduce that risk.

As with the keyboard, try to keep your hand, wrist, and forearm in a neutral position

•

while using your mouse or other input device.

40 User's Guide

Using the Pavilion Notebook PC

Working in Comfort

When using a stylus or light pen with a graphics tablet, don't grip the stylus tightly.

•

Keep your hand and fingers relaxed and try to maintain a neutral posture in your
hand, wrist and forearm.

If you use your thumb to rotate the ball on a trackball or spaceball, keep it in a

•

relaxed, natural shape, and maintain a neutral posture in your hand, wrist, and
forearm.

Hold the mouse gently by draping your fingers over it. Keep your hand relaxed and

•

fingers loose. Do not grip the mouse tightly.
It takes very little pressure or force from your fingers to activate the buttons or scroll

•

wheel on your mouse, scrolling mouse, trackball, or other input device. Using too
much force can place unnecessary stress on the tendons and muscles in your hands,
wrists, and forearms.

If you are using a scrolling mouse, be sure to keep your fingers and hand in a relaxed,

•

neutral position when activating the scroll wheel. Also, this type of mouse features
software that can minimize the number of mouse movements or button clicks.

When using a mouse, trackball, stylus and graphics tablet, or other input device,

•

position it as close to the keyboard as possible, and keep it at the same level so you
do not have to stretch while using it.

Use a good quality mouse pad to enable the mouse to work most effectively and

•

reduce unnecessary hand and wrist movements.
Be sure to keep your mouse and trackball clean. Regular removal of accumulated dust

•

and dirt helps ensure proper tracking and reduces unnecessary hand and wrist
motions.

Headphones and Speakers

Listening to loud sounds for prolonged periods may permanently damage your hearing.
To avoid discomfort from unexpected noise, always turn down the volume before
connecting headphones or speakers to your HP equipment.

When you put on the headphones, slowly increase the volume until you find a
comfortable listening level, then leave the volume control in that po s ition.

Comfort and Safety Checklist

These recommendations are drawn from the latest available international ergonomic
standards and recommendations, including ISO 9241 and ANSI/HFS 100-1988.

User's Guide 41

Using the Pavilion Notebook PC

Working in Comfort

General

• Work Surface Height:

Adjust either your seat height, work surface, or both,

to position the work surface at approximately elbow height.

• Work Surface Arrangement:

Make sure frequently used equipment is within
easy reach. For example, if you are primarily using the keyboard, place it directly in
front of you, not to the side. If you are primarily using the mouse, place it in front of
your hand or arm. If you are using both a mouse and keyboard, place them both at the
same work surface height and close together. If a palm rest is used, the height should
be flush with the front edge of the keyboard. Other items, such as your telephone or
notepad, also should be considered.

• Monitor:

Place your monitor so that the top of the screen is at, or slightly below,

eye level (up to 15 degrees).

• Head:

Do not tilt your head forward by more than 15 degrees, and try not to turn

your head toward the side.

• Back:

While sitting at your work surface, make sure your back is supported by the

chair's backrest in an erect position or angled slightly backwards.

• Arms:

Make sure your arms and elbows are relaxed and loose, with your upper arm
perpendicular to the floor or slightly forward. Keep your forearms and hands
approximately parallel with the floor with elbows bent between 70 and 115 degrees.
Keep your elbows close to your sides (less than 20 degrees away from your body).

• Legs:

Your thighs should be horizontal or angled slightly downward. Your lower
legs should be near a right angle to your thighs. Make sure there is sufficient room
under the work surface for your legs.

• Feet:

42 User's Guide

If after adjusting your chair you cannot rest your feet comfortably on the
floor, use a footrest, preferably one that can be adjusted in height and angle.

Using the Pavilion Notebook PC

Working in Comfort

Overall

Look away from the screen from time to time to help reduce eyestrain. Focus on

•

distant objects briefly, and blink periodically to lubricate your eyes. You also should
have your eyes checked on a regular basis and ensure your eyeglass prescription is
suitable for working on a monitor screen.

Remember to occasionally shift position and move your body. Keeping your body in

•

one position for long periods is unnatural and stressful. When prolonged work is
required, take frequent short breaks. As a rule of thumb, a five- or ten-minute break
every hour is a good idea. Short, frequent breaks are more beneficial than longer less
frequent breaks. Data show that people who work for long periods of time without a
break may be more prone to injury.

Changing tasks frequently will help prevent muscle stiffness. Examples: alternating

•

between keyboarding, reading, writing, filing, and moving around in your work
environment, helps you maintain a relaxed posture. Occasionally stretch the muscles
in your hands, arms, shoulders, neck, and back. You should stretch at least as often as
you take brief task breaks—at least once every hour.

Discomfort may be alleviated by using alternative ergonomic designs and accessories

•

such as ergonomically personalized chairs, palm rests, keyboard trays, alternative
input devices, prescription eyeglasses, anti-glare screens, and more. Seek additional
information from the sources available to you, including your employer, doctor, local
office supply store, and the information sources listed in the online version of

Working in Comfort,

equipment.

which is preloaded on the hard disk of your HP computing

Your HP Pavilion Notebook PC

You can use your HP Pavilion Notebook virtually anywhere, anytime. The following
recommendations should help you work more comfortably.

Note that if you are using your portable computer as your primary computer, or using it
for extended periods, you should use it with a full-size keyboard, monitor, and mouse.
This will give your portable computer the adjustability and comfort featu res of a desktop
unit. HP port replicators offer quick, easy connections to these devices. More information
on how to prepare your workspace environment and set up your HP equipment is
available in other sections of Working in Comfort with Your HP Computing Equipment.

User's Guide 43

Using the Pavilion Notebook PC

Working in Comfort

Preparing Your Mobile Work Environment

Use a chair that provides good support for your lower back. If an adjustable chair is

•

not available, you can use a pillow or rolled-up towel to provide lower back support.
Try to keep your thighs parallel to the floor and your feet flat on the floor. In a mobile

•

environment, you can do this by using a phone book or briefcase to support your feet.
Adjust the height of either your work surface or chair to keep your arms in a neutral

•

position. Your arms should be relaxed and loose, elbows at your sides, with the
forearms and hands parallel with the floor.

Position your notebook computer display to minimize glare and reflection. For

•

example, on an airplane, lower the window shade, or in a hotel room, draw the
curtains. You also should maintain a comfortable viewing distance, approximately 40
to 60 cm (16 to 24 inches). Adjust the angle of your display to help keep your head
angled slightly downward in a comfortable position.

Using Your Mobile Computer

Position the computer so your wrists and hands are in a neutral position. Your wrists

•

should be as straight as possible and should not have to bend sideways or more than
10 degrees up or down. If your notebook computer does not have a built-in palm rest,
you can use a rolled-up towel.

Try to type as lightly as possible. The notebook keyboard requires little force to

•

activate.
Take frequent, short rest breaks. This is especially important in a mobile computing

•

environment.
Portable computers weigh between approximately 1.4 and 3.7 kilos (3 and 8 pounds).

•

When traveling, be sure to carry your computer properly to minimize strain on your
body. Shift the bag containing your notebook equipment frequently between your left
and right hands and shoulders.

44 User's Guide

Caring for Your Computer

The following are recommendations for maintaining your computer during everyday use,
as well as preventing potential physical damage or data loss.

To protect your hard disk drive

Hard disk drives, as well as other internal components, are not indestructible and can be
damaged by inappropriate handling and operation.

Avoid bumps or jolts.

•

Do not operate the computer while traveling over bumpy terrain.

•

Suspend or shut down the computer before transporting it. This turns off the hard

•

drive. A drop of a few inches onto a rigid surface while the hard drive is operating
could cause loss of data or damage to the drive.

Using the Pavilion Notebook PC

Caring for Your Computer

Carry the computer in a padded case to protect against bumps and jolts.

•

Set down the computer gently.

•

To take care of your computer

Provide adequate ventilation around the computer. Ensure that the computer is sitting

•

on a flat surface, so that air is able to flow underneath the unit.
Be sure to suspend or shut down the computer before putting it in a carrying case or

•

other enclosed space.
Do not pick up or carry the computer by the display.

•

Do not use the computer outside in the rain or snow (inclement weather) or in any

•

extremes of temperature or humidity.

To safeguard your data

Do not touch the touch pad or activate any other device that interrupts operation

•

while the system is starting or stopping.

User's Guide 45

Note

Using the Pavilion Notebook PC

Caring for Your Computer

Back up your work regularly. Copy files to floppy, tape or network drives.

•

Use a virus-scanning program, such as the included VirusScan, to check the integrity

•

of your files and operating system. Since new viruses appear frequently, you will also
want to update the program’s virus definitions from time to time; updates are on the
Web at www.networkassociates.com.

Check your disk using the scandisk utility.

•

To extend the life of the display

Observe the following guidelines to extend the life of the backlight in the computer
display.

When working at your desk, connect an external monitor and turn off the internal

•

display (Fn+F12).
If you are not using an external monitor, set the Turn off monitor timeouts (for both

•

AC and battery operation) to the shortest comfortable interval.

There are two types of LCD display available when you buy your Pavilion Notebook
PC: HPA (high-performance addressing) and TFT (thin film transistor). HPA uses a
passive-matrix technology that produces better contrast than conventional LCD
displays. TFT, an active-matrix technology, is somewhat more expensive; it provides a
crisper, brighter display that is visible from a greater angle.

To get the most from your batteries

Do not leave batteries unused for long periods of time. If you have more than one,

•

rotate them.
If you normally use AC power, make a practice of at least once a week using the

•

battery as your power source.
Unplug the AC adapter when the computer is not in use.

•

To preserve the life of a battery, be sure to charge the battery regularly.

•

For long-term storage, the battery must be charged at 20–50% to minimize capacity

•

loss by self-discharge and to avoid deterioration of battery performance.

46 User's Guide

Using the Pavilion Notebook PC

Caring for Your Computer

To clean your computer

You can clean the computer with a soft cloth dampened either with clean water or with
water containing a mild detergent.

Do not use an excessively wet cloth or allow water inside the case.

•

Do not use any abrasive cleaners, especially on the display. Do not apply any cleaner

•

directly to the display. Instead, apply the cleaner to a soft cloth and then gently wipe
the display.

You can clean the keyboard with a vacuum cleaner to remove accumulated dust.

•

User's Guide 47

Traveling with Your Computer

User's Guide 49

Traveling with Your Computer

Managing Power Consumption

Managing Power Consumption

When you are not using your computer, you will want to maximize battery operating
time without compromising performance. It is not necessary to turn the computer off in
order to reduce power consumption and extend battery life.

With Windows 98 SE and Windows ME, Advanced Power Management (APM)
provides both manual and automated tools for reducing power consumption.

Power management options can be set to occur automatically, based on timeout

•

values that you have entered.
Power management options may be invoked manually at any time by pressing the

•

appropriate key. See “To use manual power management”.

To use automated power management

System standby, monitor, and hard disk timeouts automatically occur based on the values
set in the Power Management Properties window (Power Options Properties in Windows
ME). The following tables describe the power management timeouts you can set in
Windows.

Turn off monitor

Action

When

Resume

Turns off the display. This not only
conserves battery power, but also extends
the life of the display.

No activity of the keyboard or mouse for
the specified interval.

Press any key or move the pointer to
return to your current session.

Turn off hard disks

Action

When

Resume

50 User's Guide

Turns off only the hard disk drive. This is
usually set to occur shortly after the
monitor is turned off.

No hard disk access for the specified
interval.

Press any key or move the pointer to
return to your current session.

CAUTION

Traveling with Your Computer

Managing Power Consumption

System standby

Action

When

Resume

A message box appears 15 seconds before system standby takes effect. This allows you
to stop the process and save your work if you have not recently done so. (In Windows 98
and ME, there is no difference between Standby and Suspend.)

Make a habit of saving your work before allowing your computer to go to system
standby. If there is an interruption in power while the computer is in standby,
information that has not been saved will be lost.

You can also create power schemes which will automatically shut down the computer
components after a specified period of non-use. Define these schemes so that they best
support the ways in which you use your Pavilion Notebook.

Turns off the display and hard disk drive to
conserve battery power. Saves current
session to RAM.

No activity of the keyboard or mouse, no
disk drive access, and no port (serial,
parallel, and IR) activity for the specified
interval.

Press the blue power button to return to
your current session.

To set power management properties:

1. Click Start, Settings, Control Panel, Power Management (Power Options in Windows
ME). For details see Windows help.

2. If you don’t want a particular timeout to occur, set the value to Never.

3. Click Apply to activate your changes without closing the window.
–or–
Click OK.

To use manual power management

You can shut down your computer manually whenever you need to with any of the
following three levels of shutdown.

User's Guide 51

Traveling with Your Computer

Managing Power Consumption

System standby

Action

When

Resume

System standby can also occur automatically when the timeout setting in the Power
Management Properties window is reached. (In Windows 98 and ME, there is no
difference between Standby and Suspend.)

Turns off the display and hard disk drive.
Saves current session to RAM.

Fn+F3 or Fn+F4 or Start, Shut Down,
Standby.

Press the blue power button to return to
your current session.

Hibernate

Action

When
Resume

Hibernate can also occur automatically when:

Saves the current session to disk, then
shuts down. Provides maximum power
savings while still allowing you to recover
the current session. In order to assure
maximum power savings, the timeout
setting in the BIOS Setup Utility has been
set to the default of 20 minutes.

Press Fn+F5.
Press the blue power button to recover your

current session. This takes several
seconds.

Battery power reaches a critically low level (see “To respond to a low-battery

•

warning” on page 57).
The timeout setting in the BIOS Setup utility is reached (default is 2 hours after

•

System standby occurs).

Off

Action

When
Resume

52 User's Guide

Turning off your computer provides
maximum power savings. The current
session is not saved and unsaved data will
be lost

.

Start, Shut Down, Shut down.
Press the blue power button to start a new

session. This will take several seconds.

Note

Traveling with Your Computer

Managing Power Consumption

Sometimes the system stops responding and you are not able to turn off the computer as
described above. To recover, use the following in the order listed.

If you are unable to access the Start menu, you can turn off the system by pressing

•

and holding the blue power button for 4 seconds.
If holding the blue power button fails, insert a pin or straightened paper clip into the

•

system-off button on the bottom of the computer (see “Bottom view” on page 16).

When the system hibernates as a result of a critically low battery, you will find when
resuming that all your data has been saved but that some functions may be disabled. To
resume normal operation, restore power (by connecting AC power or installing a
charged battery), perform a full shutdown, and then restart the computer.

User's Guide 53

Traveling with Your Computer

Using Battery Power

Using Battery Power

To check the battery status

From the battery status light

The battery status light (second from left) reports the following information:

Green AC attached—battery full
Orange AC attached—battery charging
Red AC attached—battery will not accept charge

From the Windows taskbar

The System Tray on the Windows taskbar includes a power icon that allows access to
more detailed battery status information. The icon looks like a battery when AC is not
connected.

Place pointer over the power icon to display a percentage of remaining time.

•

Right click the power icon to view the options for displaying power information.

•

Left click the power icon to display a menu of the available power schemes.

•

54 User's Guide

Note

Traveling with Your Computer

Using Battery Power

To respond to a low-battery warning

The computer automatically alerts you when the battery power drops to a critically low
level. First you will hear a high-pitched beep. Then, if you have not taken restorative
action within a short time, the system hibernates.

You won’t be able to turn the computer on again until you resto re power by one of the
following actions:

Plug in the AC adapter (see “To connect AC power”).

•

–or–
Replace the battery with one that is charged (see “To install the battery”).

•

If you plug in the AC adapter, you can continue to work while your battery recharges.

To optimize battery operating time

Plug in the AC adapter, especially while using the CD-ROM or DVD drive, the

•

floppy disk drive, or any external connections such as a PC Card or a modem.
If you have an I/O PC Card—that is, a PC Card having an external connection, such

•

as a network card—remove it when you’re not using it. Some I/O cards use
significant power, even while they’re inactive.

If you work with an application that uses the serial port or an I/O PC Card, exit the

•

application when you have finished using it.
Turn off the CD player when you are not using it.

•

See “Managing Power Consumption” on page 52 for other ideas about reducing

•

power consumption while the computer is not in use.
For a model with a dual-speed processor, use the lower speed on battery power (see

•

“To control the processor speed” on page 57). The default settings conserve battery
power.

User's Guide 55

Traveling with Your Computer

Using Battery Power

To control the processor speed

If your computer contains a high-speed Pentium III processor with Intel SpeedStep
Technology, you can change settings that control the processor speed. If the taskbar
contains an Intel SpeedStep Technology icon, your computer has this feature.

With the default settings, the processor speed changes automatically according to the
power source (ac adapter or battery). The lower speed uses power more efficiently and is
normally used when the computer is running on battery power.

Automatic Speed Changes

If you reboot the computer with the ac adapter plugged in, the processor starts at high

•

speed. If the computer is on battery power, the processor starts at low speed.
If you unplug the ac adapter while the computer is running or suspended, the

•

processor changes to low speed.
If you plug in the ac adapter while the computer is running or suspended, the

•

processor changes to high speed.

Changing Speed Settings

To set the speed used by the processor at boot, or to disable the dual-speed feature,

•

change the Intel SpeedStep Technology setting in BIOS Setup in the Power menu.
For information on how to run BIOS Setup, see the Tips and Troubleshooting file on
the HP notebook Web site, www.hp.com or www.europe.hp.com (European mirror).

To set the speed used by the processor while Windows is running, double-click the

•

Intel SpeedStep Technology icon in the taskbar or use the Control Panel Power
Options icon (Power Management in Windows 98).

56 User's Guide

Making Connections

User's Guide 57

Making Connections

Using Your Modem

Using Your Modem

By connecting your modem to a telephone line, your PC can communicate with other
computers throughout the world. You can explore the Internet, send and receive e-mail
messages, and use your PC to send and receive faxes. Your Pavilion PC contains several
software programs that work with your modem:

Internet Explorer, for browsing the World Wide Web

•

Outlook Express, for sending and receiving e-mail messages

•

QuickLink III, for sending and receiving faxes

•

eFax, a link to a Web site that allows you to receive faxes at your existing e-mail

•

address

The computer comes with a high-velocity V.90 K56
you to connect to any Internet Service Provider (ISP) that has K56
interoperable modems. Check with your ISP for a list of telephone numbers that support
K56
K56

Note that the maximum speed for faxing is 14.4Kbps. Even though the modem is capable
of downloading at 56Kbps using K56flex technology, your ISP may not operate at this
speed or support this technology. Please check with your service provider for information
on its capabilities. Furthermore, download transmission rates depend on the condition of
the telephone line.

and/or V.90. In most cases, the V.90 phone number will be the same as the

flex

number.

flex

™ modem. This modem allows

flex

or V.90

flex

To sign up with an Internet Service Provider

Before you can connect to the Internet, you need to set up an account with an Internet
Service Provider. The notebook comes with wizards to help you locate and sign up with
an ISP in your area. If you have an existing provider you’d like to continue using, you
can use these same wizards to enter your account information.

1. Connect the included telephone cord to the built-in modem. If you prefer, you can
instead use a PC Card modem or an external modem to connect to an Internet Service
Provider.

58 User's Guide

Making Connections

Using Your Modem

2. Double-click the Easy Internet Signup icon on the desktop. This will launch an
Internet setup wizard, which will help you locate an Internet service provider in your
area.

−or−

Click Start, Programs, Online Services and select one of the listed providers. This
begins the registration process for the online provider you have chosen.

To connect to the Internet

After you have signed up with an ISP, you can connect to the Internet. Choose one of the
following:

If you signed up with AOL, double-click the AOL icon on the desktop.

•

-or­If you signed up with another ISP, double-click the Internet Explorer icon on the

•

desktop, and then click the Connect button in the Dial-up Connection window.

When you are successfully connected to the Internet, you’ll see a connect icon (two
connected computers) next to the clock on the taskbar. You are now ready to explore the
Internet! To go to a specific Web site, enter the address (for example, www.hp.com) in
the browser’s Address field. To search for information on the Web, you can use the
browser’s Search tool and enter the word or phrase you are looking for.

Using AOL as your ISP

When you use AOL as your Internet Service Provider, you can access the Internet only
with AOL's own software; you can’t use a standard browser like Internet Explorer. As a
result:

You cannot view Web sites by clicking on links (such as those in the electronic

•

User’s Guide

You cannot go to a website by entering the address in Windows Explorer.

•

You cannot use the eFax icon on the desktop.

•

If you try to access the Internet without using the AOL software, the Easy Internet
Signup software automatically launches, asking you to sign up for an ISP. In that case,
cancel the program and launch AOL.

that link to the HP notebook Web site).

User's Guide 59

Making Connections

Using Your Modem

To disconnect from the Internet

You remain connected to the Internet until you shut down the computer, disconnect the
phone line from the computer, or give a command to hang up the connection.

To disconnect from AOL, use the Sign Off menu.

•

To disconnect from other ISPs, double-click the connect icon (two connected

•

computers next to the clock) on the taskbar, and click Disconnect.

To send and receive e-mail

The steps for sending and receiving e-mail depend on your Internet provider. If you are
using AOL, e-mail services are part of your AOL service. For other ISPs, you can use
Outlook Express (included with your computer) or an e-mail system of your choice. This
section includes instructions for using Outlook Express.

To start Outlook Express

1. Double-click the Outlook Express icon on the desktop.

2. If you are not currently connected to the Internet, the Dial-up Connection window
appears. Choose Connect to connect to the Internet.

To send an e-mail message

1. Start Outlook Express.

2. Click the New Mail tool on the toolbar.

3. Fill in the information in the New Message window.

4. When you’re finished, click the Send button.

To receive e-mail messages

1. Start Outlook Express.

2. Click the Send/Recv tool on the toolbar to have Outlook deliver new messages.

3. Click the Inbox folder to view the list of messages. Unread messages appear bold on
the screen.

4. To view a message, click it once. (Or double-click to view the message in its own
window.)

60 User's Guide

Making Connections

Using Your Modem

To send and receive faxes

The modem and QuickLink III fax software included with your Pavilion PC enable you
to use the computer to send and receive faxes.

To start QuickLink III

Click Start, Programs, QuickLink III, QuickLink III.

•

The first time you start QuickLink, the Setup Wizard launches, stepping you through the
process of setting options and customizing the program for your personal use. Follow the
onscreen instructions. If you’re unsure which setting to choose, accept the default choice.

Sending a Fax

There are two ways to compose a fax. You can type a message in QuickLink III, or you
can fax a file from any program that can print.

To send a fax composed in QuickLink III

1. Start QuickLink III.

2. Click the QuickFax tool on the QuickLink III main window toolbar.

3. Enter the fax number and the recipient’s name and company.

4. Type the message body in the QuickFax Note area.

5. Click Send Fax.

To fax a file

Software programs that can print can also send faxes. To send a fax, change the selected
printer (in the Print dialog box) to QuickLink III, and then print as you normally do.

Receiving Faxes

QuickLink III also has the ability to receive, view, and print faxes. By default, faxes are
automatically received when the QuickLink III program is running in an open or
minimized window. To see if you have received any new faxes, look at the status box in
the main QuickLink III window.

To receive a fax manually

1. When a fax call is coming in, choose Start on the QuickLink III menu bar.

2. Choose Manual Fax Receive.

User's Guide 61

Making Connections

Using Your Modem

To view and print a fax

1. In QuickLink III, click the Fax Viewer tool on the toolbar.

2. Click Yes to view the fax now.

3. Click the printer icon to print the fax on the selected printer.

4. To see the next new fax, click the Next Fax button.

To select modem modes

If you have trouble connecting with your internal modem to other modems, you can try
forcing the internal modem to certain modulations and connect rates. To select a
modulation, use the +MS command. In addition to selecting the modulation, this
command allows you to enable or disable automode and specify the lowest and highest
connection rate. The format of the command is as follows:

+MS= <mode>,<automode>,<min_rate>,<max_rate>
The +MS command should be used as part of the modem initialization sequence in your

communications program.
The following table indicates the mode value to use for each supported modulation as

well as the possible rates that can be used for each modulation.

<mode> Modulation Possible Rate (bps)

0 v.21 300
1 v.22 1200
2 v.22bis 2400, 1200
3 v.23 1200, 300
9 v.32 9600, 4800
10 v.32bis 14400, 12000, 9600, 7200, 4800
11 v.34 33600, 31200, 28800, 26400, 24000, 21600, 19200,

16800, 14400, 12000, 9600, 7200, 4800, 2400
17 X2, v.90 57,333–33,333
64 Bell 103 300

62 User's Guide

NOTE

Making Connections

Using Your Modem

For example, to force the internal modem to connect with the V.34 modulation:

1. Click Start, Settings, Control Panel.

2. Double-click Modem.

3. Click Properties.

4. Click the Connection tab.

5. Click Advanced.

6. In the “Extra settings” field, type AT+MS=11 and click OK.
Most Windows modem applications use the modulation command in the “Extra settings”

field as part of the modem initialization.
The following table lists the other +MS parameters along with the acceptable values for

each parameter.

Parameter Acceptable Values

<automode> 0 (Automode Disabled)

1 (Automode Enabled)
<min_rate> 300 to 33600
<max_rate> 300 to 33600

To for ce a maximum rate, set the minimum rate to the same val ue as the maximum value.

Many countries impose a blackout period after a modem repeatedly fails to connect to a
service provider. The number of failed attempts and the period of time you must wait
differ from country to country. Check with your telephone company for more
information.

To dial in France and Spain

If you purchased your computer in Spain, the pulse dialing feature is disabled. Because
Loop Disconnect is not certified for your modem in Spain, you should use tone dialing
connections only.

In order to access the MiniTel system in France, you will need the latest modem driver
and MiniTel emulator software. The modem driver is available for download from the
technical support area on the HP Pavilion Notebook Web site
(http://www.hp.com/notebooks). Some Pavilion Notebook PCs include the TimTel Light
software; if your PC does not include TimTel Light, you must purchase the emulator
software separately.

User's Guide 63

Making Connections

Connecting PC Cards

Connecting PC Cards

The PC Card slots are available for storing data and expanding the communication
capabilities of the Pavilion Notebook. The Pavilion supports standard Type I, II, and III
PC Cards (PCMCIA and CardBus). You can use two Type I or II cards or one Type III
card.

To insert a PC Card

1. Hold the card with its face up and its connector holes toward the card slot.

2. Slide the PC Card into the slot until it is flush with the Pavilion.

To remove a PC Card

CAUTION

Do not remove a PC Card while the computer is reading or writing data. If you do, you
could lose data, or the computer could stop responding.

1. Click the PC Card indicator in the taskbar, then click Stop. This protects your data

64 User's Guide

and avoids unexpected problems. You can restart the card by removing it, then
inserting it again.

Making Connections

Connecting PC Cards

2. Flip the eject button out, so that it is sticks out from the side of the computer.

3. Press the eject button to eject the PC Card.

To reestablish network connection after resume

When you are using a network PC card, it is possib le th at you will lose network
connection after a Resume operation. If this occurs:

1. Stop the network PC card:
Double-click on the PC card icon in the lower right of your screen.

•

In PC Card Properties, select your network card.

•

Click Stop.

•

2. Remove the PC card.

3. Insert the PC card again to reestablish network connection.

User's Guide 65

Making Connections

Connecting External Components

Connecting External Components

External components such as a printer, mouse, monitor, or keyboard may be connected
directly to your computer. However, if you have purchased the optional port replicator,
you can use it to connect external components without disconnecting them each time you
wish to use the computer on the road.

To identify the ports

Using the ports on the rear of the computer or on the port replicator, the following
external components are readily connected. Table numbers refer to a callout number on
the figures.

Port location on

Component Pavilion Port replicator

Printer (parallel) 1 11
Printer (infrared) 6 -­Printer (serial) 2 10
Monitor 3 12
PS/2 mouse 8* 13
PS/2 keyboard 8* 13
USB device 7 14
Infrared device 6 -­Speakers 4 16
Microphone 5 17
Audio-in -- 15

* You can use a Y adapter (HP F1469A) to connect both a keyboard and mouse to your
Pavilion.

66 User's Guide

Pavilion Notebook ports

1 Parallel port
2 Serial port
3 VGA port (external monitor)

Making Connections

Connecting External Components

4 Audio out (external speaker)
5 Microphone jack
6 Infrared port
7 USB port
8 PS/2 port
9 AC adapter jack

User's Guide 67

Making Connections

Connecting External Components

Port replicator ports

9 Serial port
10 Parallel port
11 VGA port (external monitor)
12 PS/2 ports (2)
13 USB ports (2)
14 Audio In
15 Audio Out (external speaker)
16 Microphone jack
17 AC adapter jack

To use the port replicator

With the optional port replicator, you can connect external components without
disconnecting them each time you wish to use the computer on the road.

To connect to the port replicator

1. Plug in the AC adapter, then connect the AC adapter to the rear of the port replicator.

Make sure that the AC status light is on.

2. Align the computer with the locator pins on the port replicator, as shown.

68 User's Guide

Making Connections

Connecting External Components

3. Press down until the computer clicks into place. Make sure that the dock status light

is on.

4. Open the computer and press the blue power button to turn it on.

After the computer is turned on, you can close the lid while it is running.
When you dock your computer in a port replicator, it automatically turns on (or

resumes). If you prefer, you can change this setting using the BIOS Setup Utility:

1. Restart the computer, and press F2 at the HP Invent logo to enter the BIOS Setup

Utility.

2. Tab to the Power menu.

3. If the Auto Turn on Dock field has a check next to it, click on it to remove the check.

4. Exit the BIOS Setup Utility.

To disconnect from the port replicator

1. Press down on the two release tabs on the port replicator, as shown.

2. Lift the computer from the port replicator.

User's Guide 69

Making Connections

Connecting External Components

To connect a printer (or other parallel device)

The parallel port uses a standard 25-pin connector, most commonly used for connecting
dot-matrix, ink-jet, and laser printers. You may also use it to connect a parallel Zip drive.

Note

Note

Connect the parallel printer cable or other parallel cable to the p a rallel port.

•

If you connect a Zip drive to the parallel port, you can enhance its performance by
installing the accelerator that is supplied with your Zip drive.

To connect an external keyboard or PS/2 mouse

The 6-pin PS/2 port allows you to attach an external keyboard or a PS/2–compatible
mouse to the computer. While an external PS/2 mouse is connected, the touch pad is
normally disabled. The Pavilion Notebook provides one PS/2 port; the optional port
replicator provides two PS/2 ports.

Plug the mouse or keyboard PS/2 cable into the PS/2 port on the computer.

•

To connect both a mouse and keyboard, use the HP F1469A Y adapter.

•

To connect a device that has a PC-type jack, first connect its cable to an adapter cable

•

with a PS/2 jack.

To use hot keys from an external keyboard, substitute CTRL+ALT for the computer Fn
key. For example, to access Fn+F2, press CTRL+ALT+F2.

70 User's Guide

Note

Making Connections

Connecting External Components

To connect a USB device

Universal serial bus (USB) provides a bidirectional serial interface for adding peripheral
devices such as game controllers, serial and parallel ports, and scanners on a single bus.
The Pavilion Notebook provides one USB port; the optional port replicator provides two
USB ports.

Attach the USB cable to the USB port. Windows automatically recognizes the USB

•

device. Some USB devices can be connected to the computer in series—this is called
a daisy-chain connection.

If you have problems making this connection, contact the vendor of the peripheral
device, as well as the HP Web site, for the latest versions of the USB drivers. The USB
technology is dynamic and continues to develop.

To connect audio devices

There is a built-in microphone located just below the computer display. You can use it to
record voice, sound, and music. You can also plug in a stereo input source (such as a CD
player), an external microphone, external speakers or headphones.

Note

Attach the audio cable to the corresponding audio port.

•

When you plug a device into the microphone-in port, the built-in microphone
automatically turns off. When you plug a device into the speaker-out port, the built-in
speakers automatically turn off.

To use an external monitor

Connecting an external monitor

1. From the Start menu, shut down the computer.

2. Connect the monitor cable from the monitor to the VGA port on the rear of the

computer or on the port replicator.

3. Connect the monitor to a power source and turn it on.

4. Press the blue power button to turn on the computer.

User's Guide 71

Making Connections

Connecting External Components

Switching the display to the external monitor

Close the computer lid.

•

–or–
Press Fn+F12 (or CTRL+ALT+F12 on an external keyboard) to cycle through the

•

display options: Pavilion Notebook display, external monitor, both.

Adjusting monitor resolution

1. Click Start, Settings, Control Panel, Display.

2. On the Settings tab, adjust the Screen area.

Using dual display mode

You can extend the desktop by connecting an ex ternal monitor to your Pavilion
Notebook. With Windows 98 SE and Windows ME, the dual display control panel is
already installed.

Dual display mode requires that your computer display be set as shown in the table
below. Click Start, Settings, Control Panel, Display, Settings Tab to adjust these settings.

Pavilion Notebook
screen

Screen area Colors

12-inch 800×600 pixels 256 colors or

High Color (16 bit)

14-inch 800×600 pixels

256 colors

1024×768 pixels

1. Set your Pavilion Notebook display settings according to the table above.

2. Click the Start Button and select Shut down.

3. Connect the monitor cable from the monitor to the VGA port on the rear of the

computer or on the port replicator.

4. Connect the monitor to a power source and turn it on.

5. Press the blue power button to turn on the computer. Windows will detect the second

monitor and attempt to load the proper display driver. Follow the on screen
instructions.

6. Click Start, Settings, Control Panel, Display, Settings Tab. Position the second

monitor to the right or left of your Pavilion Notebook display to match your monitor
location.

72 User's Guide

Making Connections

Connecting External Components

7. Make sure that the Settings box “Extend my Windows desktop onto this monitor” is

checked.

You can change the Screen area and Colors settings for the second monitor by selecting
Display #2. These settings can be different from your Pavilion Notebook display settings.

There are a few limitations with dual display mode:

Settings cannot be changed on the second monitor if DirectDraw is enabled—for

•

example, if video is playing—since the display driver cannot reallocate the display
memory for dual display support.

Under dual display mode, only the software cursor can be used. There is no hardware

•

cursor available under Virtual Refresh mode.

Games that use the DirectDraw API cannot run in dual display mode. You will be

•

prompted to disable the second monitor before running the game.

User's Guide 73

Configuring and Expanding Your Computer

User's Guide 75

Configuring and Expanding Your Computer

Configuring the Pavilion Notebook with the BIOS Setup Utility

Configuring the Pavilion Notebook with the BIOS Setup Utility

The BIOS (Basic Input and Output System) Setup utility is a menu-driven utility that
enables you to make changes to the system configuration and tailor the operation of your
notebook to your individual work needs.

The settings made in the BIOS Setup utility control the hardware and therefore have a
fundamental effect on how the Pavilion Notebook operates.

This page describes the BIOS Setup utility menus and options in detail.

To run the BIOS Setup utility

1. Close all applications, then shut down Windows and restart the computer.

2. When you see the HP logo, press F2 to enter the BIOS Setup utility.

3. The pointing devices are not active in the BIOS Setup utility. Press the RIGHT and
LEFT arrow keys to move among menus. Press the DOWN and UP arrow keys to
move among options in a menu. Press F5 or F6 to move through values for the current
option or press ENTER to display a list of choices. See the tables below for more
information.

4. After you select the options you want, press F10 or use the Exit menu to exit the BIOS
Setup utility.

If the settings cause a conflict between devices during reboot, the system prompts you to
run BIOS Setup, and the conflicting settings are marked.

Main Menu Default

BIOS Revision Shows the current BIOS version. Detected automatically.
System Time Sets the time using 24-hour format.

Values set take effect immediately.

System Date Sets the date using mm/dd/yyyy

format.

Diskette A Sets the floppy drive type. Floppy disk drive type detected

and set automatically.

Primary Master Sets the hard disk drive type and

various parameters.

76 User's Guide

Hard disk drive detected and set
automatically.

Configuring and Expanding Your Computer

Configuring the Pavilion Notebook with the BIOS Setup Utility

Secondary Master Sets the CD-ROM drive type and

various parameters.

Display Device Switches between the built-in display

CD-ROM drive detected and set
automatically.

LCD/CRT
(LCD), an external display (CRT) if
attached, and both.

PS/2 Pointing
Devices

ZV Port Sets whether zoomed video function

Enables or disables the pointing
devices.

Internal pointing device and

external PS/2 mouse are enabled

Disabled
is enabled, to connect from a PC
card to a VGA controller.

Quiet Boot When enabled, hides summary of

Enabled
power-on self-test and messages
during boot.

System Memory Shows the system memory size. 640KB
Extended Memory Shows the extended memory size. Detected automatically.

Advanced Menu Default

Serial port Sets how the serial port is configured

Enabled
by the BIOS (specified or automatic).

Base I/O

Sets the I/O address and interrupt. 3F8 IRQ4

address
IrDA port Sets how the infrared port is

configured by the BIOS (specified or
automatic).

Mode When IrDA port is enabled, sets the

hardware to support SIR (Standard
IR) or FIR (Fast IR) infrared
communications. (Driver installation
is required.)

Base I/O
address

When IrDA port is enabled, sets the
I/O address and interrupt.

DMA channel When Fast IR mode is enabled, sets

the DMA channel.

Disabled

SIR

2F8 IRQ3

DMA 3

User's Guide 77

Configuring and Expanding Your Computer

Configuring the Pavilion Notebook with the BIOS Setup Utility

Parallel Port Sets how the parallel port is

Enabled
configured by the BIOS (specified or
automatic).

Mode Sets the port to output only, bi-

ECP mode
directional, ECP mode, or EPP
mode.

Base I/O

Sets the I/O address. 378 IRQ7

address
DMA channel When ECP mode is enabled, sets the

DMA 0
DMA channel.

Local Bus IDE
Adapter

Enables the primary (hard drive) and
secondary (CD-ROM drive)

Both
controllers.

Floppy disk

Enables the floppy disk drive. Enabled

controller
CPU Serial

Number

Security Menu Default

Controls detection of processor serial
number.

Disabled

User Password Is Shows if a user password is set. Clear
Supervisor

Password Is

Shows if a supervisor password is
set.

Clear

Set User Password Press ENTER to set, change, or

clear user password. Password
length can be no longer than 8
characters, 0-9, A-Z.

Set Supervisor
Password

Press ENTER to set, change, or
clear supervisor password. This
password protects BIOS Setup
settings.

78 User's Guide

Configuring and Expanding Your Computer

Configuring the Pavilion Notebook with the BIOS Setup Utility

Password on boot Sets whether a user password is

Enabled
required when the computer boots.

Power (APM) Menu* Default

PM Control Disables power management, or

Battery Powered Only
enables it either always or when on
battery power only.

Power Savings Sets the combination of power

Maximum Battery Life
management features for your
usage. (Choose Customize if you
want to set any of the Timeout
options.)

Standby Timeout Sets the period of inactivity after

2 minutes
which the computer goes from On to
Standby power mode.

Suspend Timeout Sets the period of inactivity after

2 minutes
which the computer goes from
Standby to Suspend power mode.

Hibernate Timeout Sets whether the computer goes

2 hours
from Suspend to Hibernate power
mode after the indicated period of
inactivity.

Hard Disk Timeout Sets the period of inactivity after

15 seconds
which the hard disk stops spinning.

Video Timeout Sets the period of user input device

inactivity after which the screen is
turned off.

Auto-turn-on on
Dock

When enabled, the system turns on
or resumes automatically when
docked.

Lid Switch Mode Sets the power mode for when the lid

is closed. LCD panel can be turned
off or the system can enter suspend
mode.

Off

Enabled

Turn Off LCD

User's Guide 79

Configuring and Expanding Your Computer

Configuring the Pavilion Notebook with the BIOS Setup Utility

Power Button
Mode

Sets the action (Suspend or Off) of
the blue power button when pressed

Suspend
for less than 4 seconds.

Resume on
Modem Ring

Sets whether the system resumes
from Suspend if a ring signal is

Off
received.

Resume on Time Sets whether the system resumes

Off
from Suspend at a defined time of
day.

Resume Time Sets the 24-hour time when the

system resumes from Suspend if
enabled.

Cooling Control Sets mode for reduction of CPU

Performance
temperature to Silence (less cooling)
or Performance (more cooling).

Boot Menu Default

Diskette Drive
Hard Drive

Shows the order of boot devices.
Move the entries to change the order.

1. Diskette Drive 2. Hard Drive

3. CD-ROM/ DVD Drive
CD-ROM/DVD
Drive

Exit Menu

Exit Saving
Changes

Saves Setup changes to CMOS,
exits, and reboots.

Exit Discarding
Changes

Discards Setup changes since last
save, exits, and reboots. Does not
affect security, date, or time changes.

Load Setup
Defaults

Restores default settings, stays in
Setup. Does not affect security, date,
or time changes.

Discard Changes Discards Setup changes since last

save, stays in Setup. Does not affect
security, date, or time changes.

Save Changes Saves Setup changes to CMOS and

stays in Setup. Security settings are
saved when changed.

80 User's Guide

Installing RAM modules

The Pavilion Notebook provides an optional memory expansion slot for installing up to
two RAM expansion modules. Use HP SDRAM modules only; EDO RAM is not
supported.

Your computer’s computer chips are extremely static-sensitive. Static electricity can
permanently damage computer chips. Carefully read the following caution information.

CAUTION

Handle the RAM module only by its edges. Otherwise, you may damage the module
due to electrostatic discharge. Static electricity can permanently damage computer
chips. It is therefore important to discharge the static electricity from your body
before installing the memory module. Discharge your body’s electricity by touching
the metal shielding around the connectors on the rear of the computer.

You’ll need a small Phillips screwdriver to complete this procedure.

1. Click the Start Button and select Shut down.

2. Unplug the AC adapter, if present, and remove the battery.

Configuring and Expanding Your Computer

Installing RAM modules

3. Remove the RAM expansion cover located on the bottom of the computer using a
Phillips screwdriver.

4. Insert the RAM expansion module into the connector at about a 30° angle until it’s
fully inserted. Then press down at both sides of the module until it latches.

5. Replace the RAM expansion module door.

6. Insert the battery.

User's Guide 81

Configuring and Expanding Your Computer

Installing RAM modules

Note

If you add RAM so that your total RAM is greater than 256 MB, you must change the
size of the Hibernate partition. This partition is automatically used to save your current
session from RAM when battery level is low. As a result, you must provide a
sufficiently large Hibernate partition to accommodate all the information stored in
RAM; otherwise, you risk losing work in progress. See Expanding the Hibernate
Partition.

82 User's Guide

Removing RAM modules

After you remove the RAM expansion cover, do the following:

1. Release the two latches at the sides of the RAM expansion module by pushing them
gently outward (away from the sides of the module).

2. When you release the latches, the free edge of the module pops up.

Configuring and Expanding Your Computer

Removing RAM modules

3. Pull the module out of the connector.

4. Replace the RAM expansion module door.

User's Guide 83

Configuring and Expanding Your Computer

Replacing a hard disk drive

Replacing a hard disk drive

You’ll need a small Phillips screwdriver to complete this procedure.

1. From the Start menu, shut down the computer.

2. Unplug the AC adapter, if present, and remove the battery.

3. Turn the unit bottom side up.

4. Use a screwdriver to remove the hard disk drive locking screw.

Note

5. Slide and hold the hard disk drive latch.

6. Slide the hard disk drive toward the edge of the computer, then lift ou t.

7. Insert the new hard disk drive and the locking screw.

8. Insert the battery.

If you are installing a new hard disk drive, you should create a Hibernate partition on
the drive before loading any software. See "Expanding the Hib ernate Partition" on page

87.

84 User's Guide

Expanding the Hibernate Partition

You can create the Hibernate partition by booting from the Recovery CD. The
partitioning and recovery process takes approximately 20 minutes—do not interrupt the
process or unplug the AC adapter until the process is completed.

CAUTION

This procedure will format the hard disk drive and erase all data on the disk. Be
sure to back up all data from your hard disk before you begin this procedure. After
the hard disk drive is formatted, you’ll need to reinstall any applications.

1. Back up all data from your hard disk.

2. If you wish to install additional RAM, do so now.

3. Connect the AC adapter to the computer.

4. Insert the Recovery CD in the CD-ROM (or DVD) drive. (If your system came with

two Recovery CDs, insert Disc 1.)

5. Restart the computer, and when you see the HP logo, press F2.

Configuring and Expanding Your Computer

Expanding the Hibernate Partition

6. Select the CD-ROM drive as the first boot device, exit from the BIOS Setup utility,

and reboot.

7. Choose Continue.

8. Choose Advanced.

9. Select a size from the Hibernate Partition Size drop-down list.

10. If you want to create a Hibernate partition without recovering the operating system,

select the “Do not load operating system” checkbox and select one of the partition
options.

11. Choose Continue.

12. Click OK to begin.

If your system came with two Recovery CDs, you may be prompted to insert the
other Recovery CD during the partitioning process.

13. When you are prompted to reboot your computer, remove the Recovery CD and press

Ctrl+Alt+Delete.

User's Guide 85

Configuring and Expanding Your Computer

Expanding the Hibernate Partition

14. Follow the onscreen instructions for setting up Windows.

15. When Windows setup is complete, reinstall any applications and restore backed up

data.

86 User's Guide

Service and Support

User's Guide 87

Service and Support

Hewlett-Packard Limited Warranty Statement

Hewlett-Packard Limited Warranty Statement

1. HP warrants to you, the end-user customer, that HP hardware, accessories, and
supplies will be free from defects in materials and workmanship after the date of
purchase, for the period specified in the Warranty Duration sheet included with your
HP computer. If HP receives notice of such defects during the warranty period, HP
will, at its option, either repair or replace products which prove to be defective.
Replacement products may be either new or equivalent in performance to new.

2. HP warrants to you that HP software will not fail to execute its programming
instructions after the date of purchase, for the period specified in the Warranty
Duration sheet included with your HP computer, due to defects in material and
workmanship when properly installed and used. If HP receives notice of such defects
during the warranty period, HP will replace software which does not execute its
programming instructions due to such defects.

3. HP does not warrant that the operation of HP products will be uninterrupted or error
free. If HP is unable, within a reasonable time, to repair or replace any product to a
condition as warranted, you will be entitled to a refund of the purchase price upon
prompt return of the product.

4. HP’s limited warranty is valid in any country or locality where HP has a support
presence for this product and where HP has marketed this product. The level of
warranty service you receive may vary according to local standards. HP will not alter
form, fit or function of the product to make it operate in a country for which it was
never intended to function for legal or regulatory reasons.

5. Warranty does not apply to defects resulting from (a) improper or inadequate
maintenance or calibration, (b) software, interfacing, parts, or supplies not supplied
by HP, (c) unauthorized modification or misuse, (d) operation outside of the
published environmental specifications for the product, or (e) improper site
preparation or maintenance.

6.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE
EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN
OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY

QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

provinces do not allow limitations on the duration of an implied warranty, so the
above limitation or exclusion might not apply to you. This warranty gives you
specific legal rights and you might also have other rights that vary from country to
country, state to state, or province to province.

88 User's Guide

Some countries, states or

Service and Support

Hewlett-Packard Limited Warranty Statement

7.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY
STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS
INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR
LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN

CONTRACT, TORT, OR OTHERWISE.

Some countries, states or provinces do not
allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE
EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND
ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THIS PRODUCT TO YOU.

User's Guide 89

Service and Support

Getting Support for Your Pavilion PC

Getting Support for Your Pavilion PC

HP offers a number of ways that you can get technical support for your computer. If you
have questions or problems, here are the resources available to you:

Look up information in this

•

Visit the Pavilion Notebook Web site.

•

Visit the HP Customer Care Web site.

•

Call HP support.

•

User’s Guide

To use the Pavilion Notebook

To locate information in the guide, use the Contents or Index tabs to search for
information. The Contents tab lists the headings of all the topics in the guide. The Index
tab provides an alphabetical list of the keywords in the guide; you can locate a keyword
either by typing it in the box or by scrolling through the list.

.

User’s Guide

To get help from the HP notebook website

HP has a website on the Internet dedicated to HP notebook owners:
www.hp.com/notebooks This website contains information about the various HP
notebook models, warranties, support, and special promotions.

To get help with your computer, click the Technical Support button. In the technical
support area, you will have access to:

answers to frequently asked questions

•

•

•

•

•

•

90 User's Guide

software, driver, and BIOS updates
electronic manuals
troubleshooting solutions
self-help tools
the basic services included with your warranty, as well as descriptions of enhanced

and custom services

Service and Support

Getting Support for Your Pavilion PC

latest support telephone numbers for HP products

•

To call HP for Service and Support

If you are unable to solve a problem with your computer, you can call the HP Customer
Care Center. The Customer Care Center will assist you at no charge during the term of
the warranty; you are responsible only for cost of the telephone call. During the free
assistance period, HP will assist with questions about:

applications and operating systems included with your computer

•

HP-described operation environments and conditions

•

HP accessories, HP upgrades, and basic operation and troubleshooting

•

HP will not be able to help with questions about:

non-HP hardware, software, operating systems, or usage not intended for—or not

•

included by HP with—the product
how to repair the product yourself

•

product development or custom installations

•

consulting

•

To locate the Customer Care Center in your area, check the following table. HP
Customer Care Centers will assist you for free during the term of the warranty; you are
responsible only for the cost of the telephone call. Check the HP notebook website
(www.hp.com/notebooks) for the most complete and current list of phone numbers. If the
HP notebook product is not normally sold by HP in the country of use, the customer must
call one of the supported HP Customer Care Centers located nearest the region.
Currently, Pavilion Notebook Series service and support assistance is provided in the US
only.

Pavilion Notebook Series
US Only – [phone]

User's Guide 91

Service and Support

Obtaining Repair Service

Obtaining Repair Service

To receive warranty repair service

To receive warranty repair service, contact the appropriate HP Customer Care Center.
Check “To call HP for Service and Support” on page 93 for the phone number.

The support technician will help qualify your unit for warranty repair, based on the
warranty applicable to your unit and original pu rchase date, and will provide you with
repair processes. If the HP notebook product is not normally sold by HP in the country of
use, it must be returned to a supported country for services. (Currently, HP Pavilion
Notebook PC service is only provided in the United States.) Warranty service may
include the cost of shipping, handling, duties, taxes, freight, or fees to or from the service
location.

To repair your computer outside the warranty period

If your PC is no longer in the warranty period, contact the appropriate Customer Care
Center. The HP support person will let you know about repair charges and processes.

To prepare your computer for shipment

1.

Important.

While your computer is being repaired, the hard disk may be replaced or reformatted.

2. Hewlett-Packard cannot guarantee the return of removable components. Please
remove the following prior to sending your computer in for service:

PC cards

•

AC adapter and power cord

•

CDs in the CD player

•

Floppy disks in the floppy disk drive

•

3. When sending your computer to Hewlett-Packard, please use the original product
packaging or other substantial packaging in order to avoid damage to the unit in
transit.

92 User's Guide

Back up your hard disk drive.

Service and Support

Obtaining Repair Service

Note

If the hard disk drive is defective, you will receive a replacement drive with the original
HP software.

User's Guide 93

Solving Problems with Your Computer

User's Guide 95

Solving Problems with Your Computer

Troubleshooting Techniques

Troubleshooting Techniques

Audio Problems

If sound is not audible

Press Fn+Up Arrow several times.

•

Click the speaker icon on the taskbar to ensure that Mute is not checked.

•

When you are operating your computer in MS-DOS mode (for example, when

•

running MS-DOS games), you may find that the sound does not operate properly.
Use Windows applications for full use of sound capabilities.

If sound does not record

Check software controls for recording sound: Start, Programs, Accessories,

•

Multimedia (or Entertainment), Sound Recorder.

You may also want to test the audio with diagnostics. See Testing Hardware Operation.

If the PC card detection beep(s) at startup are very loud and volume cannot be
adjusted

Download the latest audio driver from the technical support area of the HP Pavilion

•

Notebook Web site (http://www.hp.com/notebooks).

CD-ROM Drive Problems

If you can’t boot from a CD in the CD-ROM drive

Make sure the CD is a bootable CD, such as the Pavilion Notebook Recovery CD.

•

If you always want to boot from a CD when one is present, check the boot order in

•

BIOS Setup.

1. From the Start menu, shut down, then restart the computer.

2. When you see the HP logo, press F2 to enter the BIOS Setup utility.

3. Open the Boot menu. The default boot order is (1) CD-ROM/DVD,

(2) Diskette A, and (3) Hard Drive C.

96 User's Guide

Solving Problems with Your Computer

Troubleshooting Techniques

4. If the default has been changed, select CD-ROM/DVD for first boot device.

5. Exit the BIOS Setup utility.
Reboot the computer.

•

You may also want to test the CD-ROM drive with diagnostics. See Testing Hardware
Operation.

Display Problems

If the computer is on, but the screen is blank

Try pressing Fn+F1 to increase the contrast or Fn+F2 to decrease the contrast. (On

•

TFT displays, contrast control is not necessary and therefore is not available.)

Press Fn+F12 in case the internal display was disabled. (Do this three times to return

•

to the state you started from.)

If the computer is cold, allow it to warm up.

•

If the screen is difficult to read

Check whether the display resolution is set to its default setting—800×600 for 12.1"

•

display or 1024×768 for larger displays. Check this in Start, Settings, Control Panel,
Display, Settings.

If you have an HPA display, try pressing Fn+F1 to increase contrast.

•

If part of the Windows desktop is not visible and you have to scroll down to see the
taskbar

Your display resolution may be set to 1024×768 on a 12.1" display, instead of

•

800×600. You need to set the monitor type to Laptop Display Panel (800×600) in
Windows 98 or Digital Flat Panel in Windows ME.

1. Click Start, Settings, Control Panel.

2. Double-click Display.

3. Click the Settings tab.

4. Click Advanced.

5. Click the Monitor tab.

6. Click Change.

7. Click Next.

User's Guide 97

Solving Problems with Your Computer

Troubleshooting Techniques

8. Choose to manually select the monitor type.

9. Select Laptop Display Panel (in Windows 98) or Digital Flat Panel (in Windows

ME) and click Next.

10. Click Next and then Finish.

11. Click Close.

12. Reduce the resolution to 800×600 pixels and click Apply.

If an external display does not work

Check the connections.

•

Press Fn+F12 in case the external monitor was disabled. (Do this three times to return

•

to the state you started from.)

The external monitor may not be detected. In the BIOS Setup utility, try setting Video

•

Display Device to LCD/CRT in the Main menu.

You may also want to test the display with diagnostics. See Testing Hardware Operation.

DVD Problems

If you can’t boot from a CD or DVD in the DVD drive

Make sure the CD or DVD is bootable, such as the Pavilion Notebook Recovery CD.

•

If you always want to boot from a CD or DVD when one is present, check the boot

•

order in BIOS Setup.

1. From the Start menu, shut down, then restart the computer.

2. When you see the HP logo, press F2 to enter the BIOS Setup utility.

3. Open the Boot menu. The default boot order is (1) CD-ROM/DVD,

(2) Diskette A, and (3) Hard Drive C.

4. If the default has been changed, select CD-ROM/DVD for first boot device.

5. Exit the BIOS Setup utility.
Reboot the computer.

•

You may also want to test the DVD drive with diagnostics. See Testing Hardware
Operation.

98 User's Guide

Solving Problems with Your Computer

Troubleshooting Techniques

If the DVD is playing erratically

Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the disc is

•

badly scratched, it will have to be replaced.

If a DVD movie stops playing in the middle

The DVD may be double-sided. Open the DVD tray, and read the text near the center

•

hole of the disc. If it says Side A, flip the disc over, close the tray, and then press the
Play button to continue playing the movie.

You may have accidentally paused the DVD movie. Press the Play button to resume

•

playing the movie.

If you get a Region Code error when playing a DVD movie

DVDs may include regional codes that are embedded into the disc data. These codes

•

prevent DVD movies from being played in regions of the world that are different
from where they are sold. If you get a Region Code error, you are trying to play a
DVD that is for a different region. Make sure you play a DVD designed for your
region.

If you get a “System Error: Unable to read drive” message when running a CD
program or a movie on the DVD drive

For a single-sided CD or DVD, make sure the disc is placed into the drive with the

•

label facing up.

Make sure the DVD or CD is clean.

•

Wait 5 to 10 seconds after closing the DVD tray to give the computer sufficient time

•

to recognize the CD or DVD.

Restart the system:

•

1. Remove the CD or DVD.

2. Click Start on the taskbar.

3. Choose Shut Down.

4. Choose Restart.

If the DVD movie doesn’t fill the screen

On a double-sided DVD, each side has a different format (Standard or Widescreen).

•

In the widescreen format, black bands appear at the top and bottom of the screen. To
view the standard format, flip the disc over and play the other side.

User's Guide 99

Solving Problems with Your Computer

Troubleshooting Techniques

Hard Disk Drive Problems

If the computer’s hard drive doesn’t spin

Make sure the computer has power. If necessary, connect the AC adapter, making

•

sure it is plugged into a power source and into the rear of the computer.

If the hard disk makes a buzzing or whining noise

Back up the drive immediately.

•

Check for alternate noise sources, such as the fan or a PC Card drive.

•

If files are corrupted

Run the VirusScan program.

•

In Windows 98, run the ScanDisk surface scan to check the platter. From the Start

•

menu, click Programs, Accessories, System Tools, ScanDisk.

In Windows ME, check your disk using error-checking (open My Computer, select

•

the disk you want to scan, click File, click Properties, select the Tools tab, and click
Check Now).

You may also want to test the hard disk drive with diagnostics. See Testing Hardware
Operation.

Heat Problems

If the computer gets hot

Make sure the air vents are clear.

•

Note that it is normal for the computer to get warm. DOS games and other programs

•

that drive CPU usage toward 100% can contribute to a temperature increase.

Keyboard, Touch Pad, and Mouse Problems

If the touch pad is difficult to control

Customize the touch pad by using the Mouse applet in Control Panel (Start, Settings,

•

Control Panel).

100 User's Guide