HP Pavilion dm4 Maintenance and Service Guide
HP Pavilion dm4 Entertainment PC
Maintenance and Service Guide
© Copyright 2011–2012 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft, Windows,
and Windows Vista are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Third Edition: May 2012
Second Edition: December 2011
First Edition: November 2011
Document Part Number: 659982-003
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by
the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 6
Display .................................................................................................................................................. 6
Buttons and fingerprint reader .............................................................................................................. 7
Keys ..................................................................................................................................................... 9
Lights .................................................................................................................................................. 10
TouchPad ........................................................................................................................................... 11
Front ................................................................................................................................................... 12
Left side .............................................................................................................................................. 13
Right side ........................................................................................................................................... 14
Bottom ................................................................................................................................................ 15
3 Illustrated parts catalog ............................................................................................................................... 16
Service tag ......................................................................................................................................... 16
Computer major components ............................................................................................................. 17
Display assembly subcomponents ..................................................................................................... 22
Mass storage devices ......................................................................................................................... 23
Plastics Kit .......................................................................................................................................... 24
Miscellaneous parts ............................................................................................................................ 25
Sequential part number listing ............................................................................................................ 26
4 Removal and replacement procedures ....................................................................................................... 32
Preliminary replacement requirements ............................................................................................... 32
Tools required .................................................................................................................... 32
Service considerations ....................................................................................................... 32
Plastic parts ....................................................................................................... 32
Cables and connectors ..................................................................................... 32
Drive handling ................................................................................................... 33
Grounding guidelines ......................................................................................................... 33
Electrostatic discharge damage ........................................................................ 33
Packaging and transporting guidelines ............................................. 34
Component replacement procedures ................................................................................................. 36
Service tag ......................................................................................................................... 36
Battery ............................................................................................................................... 37
WLAN module .................................................................................................................... 38
v
Solid-state drive ................................................................................................................. 41
Memory module ................................................................................................................. 42
Optical drive ....................................................................................................................... 44
Hard drive .......................................................................................................................... 46
RTC battery ....................................................................................................................... 49
Bluetooth module ............................................................................................................... 50
Webcamera/microphone module ....................................................................................... 52
Display panel ..................................................................................................................... 53
Keyboard ........................................................................................................................... 55
Top cover ........................................................................................................................... 57
Fingerprint reader board .................................................................................................... 61
Audio/USB board ............................................................................................................... 63
Power button board ........................................................................................................... 64
Power connector cable ...................................................................................................... 65
Display assembly ............................................................................................................... 66
System board ..................................................................................................................... 70
Fan/heat sink assembly ..................................................................................................... 73
Processor ........................................................................................................................... 76
Speakers ............................................................................................................................ 77
Optical drive connector cable ............................................................................................ 78
Subwoofer .......................................................................................................................... 79
5 Setup Utility (BIOS) and System Diagnostics ............................................................................................ 81
Using Setup Utility .............................................................................................................................. 81
Starting Setup Utility .......................................................................................................... 81
Changing the language of Setup Utility ............................................................................. 81
Navigating and selecting in Setup Utility ............................................................................ 82
Displaying system information ........................................................................................... 82
Restoring factory settings in Setup Utility .......................................................................... 83
Exiting Setup Utility ............................................................................................................ 83
Updating the BIOS ............................................................................................................. 83
Determining the BIOS version ........................................................................... 84
Downloading a BIOS update ............................................................................. 84
Using System Diagnostics .................................................................................................................. 85
6 Specifications ................................................................................................................................................ 86
Computer specifications ..................................................................................................................... 86
14.0-in display specifications .............................................................................................................. 86
Hard drive specifications .................................................................................................................... 87
vi
7 Backup and recovery .................................................................................................................................... 88
Restore ............................................................................................................................................... 88
Creating restore media ....................................................................................................................... 88
Performing a system restore .............................................................................................................. 89
Using the dedicated recovery partition .............................................................................. 89
Restoring using the restore media ..................................................................................... 90
Changing the computer boot order .................................................................................... 90
Backing up and recovering your information ...................................................................................... 90
Using Windows Backup and Restore ................................................................................ 91
Using Windows system restore points ............................................................................... 91
When to create restore points ........................................................................... 91
Create a system restore point ........................................................................... 92
Restore to a previous date and time ................................................................. 92
8 Power cord set requirements ...................................................................................................................... 93
Requirements for all countries ............................................................................................................ 93
Requirements for specific countries and regions ............................................................................... 93
9 Recycling ....................................................................................................................................................... 95
Index ................................................................................................................................................................... 96
vii
viii
1 Product description
Category Description
Product Name HP Pavilion dm4 Entertainment PC
Processors Intel® Core® i7-3612QM 2.1-GHz processor (SC turbo up to 3.1-GHz), 6.0-MB L3 cache, 1600-
MHz, quad core, 35W
Intel Core i7-3520M 2.9-GHz processor (SC turbo up to 3.6-GHz), 4.0-MB L3 cache, 1600-MHz,
dual core, 35W
Intel Core i7-2640M 2.80-GHz processor (SC turbo up to 3.40-GHz), 4.0-MB L3 cache, 1333-MHz
FSB, dual core, 35 W)
Intel Core i5-3320M 2.6-GHz processor (SC turbo up to 3.3-GHz), 3.0-MB L3 cache, 1600-MHz,
dual core, 35W
Intel Core i5-3210M 2.5-GHz processor (SC turbo up to 3.1-GHz), 3.0-MB L3 cache, 1600-MHz,
dual core, 35W
Intel Core i5-2540M 2.60-GHz processor (SC turbo up to 3.30-GHz), 3.0-MB L3 cache, 1333-MHz
FSB, dual core, 35 W
Intel Core i5-2520M 2.50-GHz processor (SC turbo up to 3.20-GHz), 3.0-MB L3 cache, 1333-MHz
FSB, dual core, 35 W
Intel Core i5-2430M 2.40-GHz processor (SC turbo up to 3.00-GHz), 3.0-MB L3 cache, 1333-MHz
FSB, dual core, 35 W
Intel Core i3-2350M TJ85 2.30-GHz processor, 3.0-MB L3 cache, 1333-MHz FSB, dual core,
35 W
Chipset Intel express chipset HM77
Intel 6 series express chipset HM67 platform controller hub (PCH)
Graphics Intel graphics:
Intel HD Graphics 4000
●
Intel HD Graphics 3000
●
Switchable discrete graphics:
ATi XT Radeon HD7470 package with 1024-MB of graphics subsystem discrete memory
●
(64-MB × 32 GDDR5 × 4 PCs, 5GBPS), muxless
ATi Thames Pro AMD Radeon HD7570 package with 1024-MB of graphics subsystem
●
discrete memory (64-MB × 32 1.5 v GDDR5 × 4 PCs, 5GBPS), muxless
Support for BD playback with switchable graphics, BACO, HD decode, and DX11
Panel ● 14.0-in, high-definition+ (HD+), light-emitting diode (LED), AntiGlare (1600×900) SVA
display; typical brightness: 200 nits
14.0-in, high-definition (HD), light-emitting diode (LED), BrightView (1366×768) SVA display;
●
typical brightness: 200 nits
All display assemblies include 2 wireless local area network (WLAN) antenna cables
Supports 16:9 wide aspect ratio
1
Category Description
Lighted logo on display enclosure
Memory 2 customer-accessible/upgradable memory module slots
DDR3-1600-MHz dual channel support
DDR3-1333-MHz support
Supports up to 16384-GB of system RAM @ 1600-MHz and 1300-MHz
Supports the following configurations:
16384-MB total system memory (8192 × 2 @ 1600-MHz, not supported with 32-bit operating
●
system, available only in the United States)
16384-MB total system memory (8192 × 2 @ 1333-MHz, not supported with 32-bit operating
●
system, available only in the United States)
12288-MB total system memory (8192 + 4096 @ 1333-MHz, not supported with 32-bit
●
operating system, available only in the United States)
12288-MB total system memory (8192 + 4096 @ 1600-MHz, not supported with 32-bit
●
operating system, available only in the United States)
8192-MB total system memory (8192×1 @ 1333-MHz, not supported with 32-bit operating
●
system, available only in the United States)
8192-MB total system memory (4096×2 @ 1600-MHz, not supported with 32-bit operating
●
system)
8192-MB total system memory (4096×2 @ 1333-MHz, not supported with 32-bit operating
●
system)
6144-MB total system memory (4096 + 2048 @ 1600-MHz, not supported with 32-bit
●
operating system)
6144-MB total system memory (4096 + 2048 @ 1333-MHz, not supported with 32-bit
●
operating system)
4096-MB total system memory (4096×1 @ 1600-MHz, 2048×2 @ 1333-MHz)
●
● 4096-MB total system memory (4096×1 @ 1333-MHz, 2048×2 @ 1333-MHz)
● 2048-MB total system memory (2048×1 @ 1600-MHz)
2048-MB total system memory (2048×1 @ 1333-MHz)
●
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses
Customer-accessible
Serial ATA (SATA)
Supports Accelerometer hard drive protection
Supports Intel Smart Response Technology (for use on systems with memory up to 8 GB only)
Supports 160-GB solid state drive (SSD) (no support for mSATA combination; no support for
Supports a 32-GB mSATA solid-state drive
Supports a 20-GB mSATA solid-state drive
2 Chapter 1 Product description
12GB or 16GB memory)
Category Description
Supports the following hard drives:
1-TB, 5400-rpm, 9.5-mm
●
750-GB, 5400-rpm, 9.5-mm
●
640-GB, 5400-rpm, 9.5-mm
●
● 500-GB, 7200-rpm and 5400-rpm, 9.5-mm
● 320-GB, 7200-rpm and 5400-rpm, 9.5-mm
Supports either a 750-GB, 5400-rpm, 9.5-mm hard drive + 20-GB mSATA solid-state drive
Optical drive Fixed
SATA
9.5-mm slot load
Supports DVD±RW Double-Layer FX SuperMulti Drive
Supports zero-power
Audio and video 2 digital, dual-array microphones with appropriate beam-forming, echo-cancellation, noise-
Supports Microsoft Premium requirements
Subwoofer
Beats signature audio profile applied to both headphones and external speakers
HP TrueVision high-definition webcam with activity light (fixed, no tilt, 1280×720 by 30 frames
HP TrueVision high-definition webcam with activity light (fixed, no tilt, 1280×720 by 24 frames per
Ethernet Integrated 10/100/1000 network interface controller (NIC)
combination configuration or a 500-GB, 7200-rpm, 9.5-mm hard drive + 20-GB mSATA solidstate drive combination configuration
suppression software
per second)
second)
Wireless Integrated WLAN options by way of wireless module
Two WLAN antennas built into display assembly
Supports the following WLAN formats:
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
●
Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
●
(BT3.0+HS ready) for use only in Brazil
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
●
Intel Centrino Advanced-N 6230 WLAN module
●
Intel Centrino Ultimate-N 6300 WLAN module
●
Intel Centrino Wireless-N 2230 WLAN module
●
● Intel Centrino Wireless-N + WiMAX 6150 WLAN module
External media card Push-push insertion/removal
3
Category Description
HP Multi-Format Digital Media Reader (push/push insertion and removal) supports the following
Ports ● 3-pin AC power
Keyboard/pointing
devices
Full-size Duracoat, backlit, island-style keyboard, in black finish (available only in the United
digital card formats:
Secure Digital (SD) Memory Card
●
Secure Digital Extended Capacity (SDxC) Memory Card
●
● Secure Digital High Capacity (SDHC) Memory Card
MultiMediaCard (MMC)
●
Ultra High Speed MultiMediaCard (UHS/MMC)
●
Audio-in (mono microphone)
●
Audio-out (stereo headphone)
●
● VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 75 Hz, hot plug and unplug
and auto-detection for correct output to wide-aspect vs. standard aspect video
● HDMI v1.4 supporting up to 1080p, 1920×1200 @ 60-Hz, DVI mode
RJ-45 (Ethernet)
●
USB 3.0 and USB 2.0 ports (3 ports, two USB 3.0 ports on the left side of the computer, one
●
USB 2.0 port on the right side of the computer)
Full-size Duracoat, island-style keyboard, in black finish (available only on non-Beats Edition
computer models)
States)
Full-size Duracoat, backlit, island-style keyboard, in red finish (available only on Beats Edition
computer models)
TouchPad with image sensor
TouchPad with gesture support enabled (HP-defined: scroll and pinch,)
Taps enabled as default
Power requirements Supports the following AC adapters:
90-W HP Smart AC adapter (PFC/RC/V/EM 3-wire)
●
90-W HP Smart AC adapter (PFC/RC/V 3-wire)
●
65-W HP Smart AC adapter (RC/V/EM 3-wire)
●
● 65-W HP Smart AC adapter (RC/V 3-wire)
Supports the following batteries:
9-cell, 100-Wh, 3.00-Ah, Li-ion battery
●
6-cell, 62-Wh, 2.80-Ah, Li-ion battery
●
6-cell, 55-Wh, 2.55-Ah, Li-ion battery
●
Security
Fingerprint reader
●
Intel AT-p Ready support
●
HP SimplePass
●
OTP (VeriSign) support
●
● Security cable slot
4 Chapter 1 Product description
Category Description
Operating system Preinstalled:
Windows 7 Home Basic 64-bit
●
NOTE: All Windows 7 64-bit operating systems require 2 GB of system memory.
Windows 7 Home Premium 64-bit
●
● Windows 7 Professional 64-bit
● Windows 7 Starter 64-bit (available only on computer models equipped with a 320-GB hard
drive)
Serviceability End-user replaceable parts:
AC adapter
●
Battery
●
● Hard drive
Memory modules (2)
●
Solid-state drive
●
Optical drive
●
WLAN module
●
5
2 External component identification
Display
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with
wireless local area networks (WLANs).
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures still photographs. To use
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
the webcam, select Start > All Programs >
Communication and Chat > CyberLink YouCam.
6 Chapter 2 External component identification
Buttons and fingerprint reader
Item Component Description
(1) Power button
When the computer is off, press the button to turn
●
on the computer.
When the computer is on, press the button briefly
●
to initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the
●
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off
the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference Guide.
Buttons and fingerprint reader 7
Item Component Description
(2) QuickWeb button Opens QuickWeb (select models only).
When the computer is off or in Hibernation, press
●
the button to open HP QuickWeb.
When the computer is in Microsoft Windows, press
●
the button to open the default Web browser.
When the computer is in HP QuickWeb, press the
●
button to open the Web browser.
QuickWeb allows you to browse the Internet,
communicate with Skype, and explore other HP
QuickWeb programs. When the computer is off or in
Hibernation, you can press the QuickWeb button to
access these features without waiting for the operating
system to start.
NOTE: For more information, refer to the HP
QuickWeb software Help. If your computer does not
have HP QuickWeb software, the button opens the
Web browser.
(3) Fingerprint reader Allows a fingerprint logon to Windows, instead of a
password logon.
8 Chapter 2 External component identification
Keys
Item Component Description
(1) esc key Displays system information when pressed in
combination with the fn key.
(2) fn key Executes frequently used system functions when
pressed in combination with the b key or the esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) b key Enables or disables the Beats Audio bass settings
(5) Windows applications key Displays a shortcut menu for items beneath the pointer.
(6) Action keys Execute frequently used system functions.
(select models only) when pressed in combination with
the fn key.
Beats Audio is an enhanced audio profile that provides a
deep, controlled bass while maintaining a clear sound.
Beats Audio is enabled by default.
You can view and control the bass settings through the
Windows operating system. To view and control the
bass properties:
Select Start > Control Panel > Hardware and Sound >
Beats Audio Control Panel.
Keys 9
Lights
Item Component Description
(1) Power light ● White: The computer is on.
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
(2) Mute light ● Amber: Computer sound is off.
Off: Computer sound is on.
●
(3) Wireless light
(4) Caps lock light On: Caps lock is on.
(5) TouchPad light
(6) Fingerprint reader light ● White: The fingerprint was read.
White: An integrated wireless device, such as a
●
WLAN device and/or a Bluetooth device, is on.
Amber: All wireless devices are disabled.
●
On: The TouchPad is off.
●
Off: The TouchPad is on.
●
Amber: The fingerprint was not read.
●
10 Chapter 2 External component identification
TouchPad
Item Component Description
(1) TouchPad light
(2) TouchPad on/off button Turns the TouchPad on or off.
(3) TouchPad zone Moves the pointer and selects or activates items on
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
On: The TouchPad is off.
●
Off: The TouchPad is on.
●
the screen.
TouchPad 11
Front
Item Component Description
(1) Digital Media Slot Supports the following digital card formats:
Secure Digital (SD) Memory Card
●
Secure Digital Extended Capacity (SDxC)
●
Memory Card
Secure Digital High Capacity (SDHC)
●
Memory Card
Ultra High Speed MultiMediaCard (UHS/MMC)
●
(2) Speakers (2) Produce sound.
12 Chapter 2 External component identification
Left side
Item Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
(2) Vent Enables airflow to cool internal components.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(3) Power light ● White: The computer is on.
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
(4) Hard drive light ● Blinking white: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked
●
the hard drive.
NOTE: For information on HP ProtectSmart Hard
Drive Protection, refer to the HP Notebook
Reference Guide.
(5) External monitor port Connects an external VGA monitor or projector.
(6) RJ-45 (network) jack Connects a network cable.
(7) HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or
audio device.
(8) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide
enhanced USB power performance.
NOTE: The USB 3.0 ports are also compatible with
USB 1.0 and 2.0 devices.
Left side 13
Right side
Item Component Description
(1) Optical drive Reads and writes (select models only) to an optical disc.
(2) Optical drive eject button Ejects the optical disc.
(3) Audio-out (headphone) jack/audio-in
(microphone) jack
(4) USB 2.0 port Connects an optional USB device.
(5) Power connector Connects an AC adapter.
(6) Battery light
Connects optional powered stereo speakers,
headphones, earbuds, a headset, or television audio.
Also connects an optional headset microphone.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety
information, refer to the Regulatory, Safety, and
Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: The microphone function is operational only
when used with a headphone/microphone unit that has
a 4-conductor audio connector.
White: The computer is connected to external
●
power and the battery is fully charged.
Amber: A battery is charging.
●
● Blinking white: The battery charge level is 12% or
less (recharge the battery as soon as possible).
Off: The computer is not connected to
●
external power.
14 Chapter 2 External component identification
Bottom
Item Component Description
(1) HP Triple Bass Reflex Subwoofers Provide superior bass sound.
(2) Battery bay Holds the battery.
(3) Vents (3) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(4) Battery release latch Releases the battery from the battery .
(5) Memory module compartment Contains the memory module slots, the WLAN module,
(6) Hard drive bay Holds the hard drive.
and the mSATA solid-state drive (select models only).
Bottom 15
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Item Description Function
(1) Product name This is the product name affixed to the front of
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to
(3) Part number/Product number (p/n) This number provides specific information about the
(4) Warranty period This number describes the duration of the warranty
(5) Model description This is the alphanumeric identifier used to locate
16 Chapter 3 Illustrated parts catalog
the computer.
each product.
product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
period for the computer.
documents, drivers, and support for the computer.
Computer major components
Item Component Spare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly
(2) Keyboard (includes keyboard cable):
spare part information, see
Display assembly subcomponents on page 22.
Computer major components 17
Item Component Spare part number
For use only with Beats Edition computer models:
For use in Brazil 669069-201
For use in Canada 669069-121
For use in India 669069-D61
For use in Japan 669069-291
For use in Latin America 669069-161
For use in South Korea 669069-AD1
For use in Taiwan 669069-AB1
For use in Thailand 669069-281
For use in the United States 669069-001
Keyboard without backlight for use only on non-Beat Edition computer models 669070-001
Keyboard with backlight (includes backlight):
For use in Belgium 671180-A41
For use in Brazil 671180-201
For use in Canada 671180-121
For use in Denmark, Finland, Norway 671180-DH1
For use in France 671180-051
For use in Germany 671180-041
For use in Italy 671180-061
For use in Latin America 671180-161
For use in the Netherlands 671180-B31
For use in Portugal 671180-131
For use in Russia 671180-251
For use in Saudi Arabia 671180-171
For use in South Korea 671180-AD1
For use in Spain 671180-071
For use in Switzerland 671180-BG1
For use in Taiwan 671180-AB1
For use in Turkey 671180-141
For use in the United Kingdom and Singapore 671180-031
For use in the United States 671180-001
(3) Top cover (includes TouchPad, but does not include TouchPad cables):
NOTE: The TouchPad cables are included in the Cable Kit, spare part number 669062-001.
For use only with Beats Edition computer models 669932-001
18 Chapter 3 Illustrated parts catalog
Item Component Spare part number
In dark umber finish 669930-001
In steel gray finish 669931-001
(4) Power button board (includes cable) 669072-001
(5) Fingerprint reader board (includes bracket, does not include cable)
NOTE: The fingerprint reader board cable is included in the Cable Kit, spare part
number 669062-001.
(6) Audio/USB board (does not include cable)
NOTE: The audio/USB board is included in the Cable Kit, spare part number
669062-001.
(7) System board (includes processor and replacement thermal material):
For use only with computer models equipped with the Intel 7570 chipset and a
graphics subsystem with discrete memory
For use only with computer models equipped with the Intel 6490 chipset and a
graphics subsystem with discrete memory
For use only with computer models equipped with the Intel HM77 Express chipset
and a graphics subsystem with UMA memory
For use only with computer models equipped with a graphics subsystem with
UMA memory
Thermal Material Kit (not illustrated, includes replacement thermal paste and
thermal pads)
(8) Intel Core processor (includes replacement thermal material):
Intel Core i7-3612QM 2.1GHz processor (SC turbo up to 3.1GHz), 6-MB L3 cache,
1600MHz, quad core, 35W
669064-001
669073-001
676577-001
669084-001
681853-001
669085-001
669929-001
680647-001
Intel Core i7-3520M 2.9GHz processor (SC turbo up to 3.6GHz), 4-MB L3 cache,
1600MHz, dual core, 35W
Intel Core i7-2640M 2.80-GHz processor (SC turbo up to 3.40-GHz), 4.0-MB L3
cache, 1333-MHz FSB, dual core, 35 W
Intel Core i5-3320M 2.6-GHz processor (SC turbo up to 3.3GHz), 3-MB L3 cache,
1600-MHz, dual core, 35W
Intel Core i5-3210M 2.5-GHz processor (SC turbo up to 3.1GHz), 3-MB L3 cache,
1600-MHz, dual core, 35W
Intel Core i5-2540M 2.60-GHz processor (SC turbo up to 3.30-GHz), 3.0-MB L3
cache, 1333-MHz FSB, dual core, 35 W)
Intel Core i5-2520M 2.50-GHz processor (SC turbo up to 3.20-GHz), 3.0-MB L3
cache, 1333-MHz FSB, dual core, 35 W)
Intel Core i5-2430M 2.40-GHz processor (SC turbo up to 3.00-GHz), 3.0-MB L3
cache, 1333-MHz FSB, dual core, 35 W)
Intel Core i3-2350M TJ85 2.30-GHz processor (3.0-MB L3 cache, 1333-MHz FSB,
dual core, 35 W)
Plastics Kit
NOTE: See
For use only with Beats Edition computer models 671170-001
Plastics Kit on page 24 for more Plastics Kit spare part information.
681954-001
666173-001
681952-001
680645-001
631255-001
631253-001
653341-001
653340-001
Computer major components 19
Item Component Spare part number
For use only with non-Beats Edition computer models 669075-001
Includes:
(9a) Hard drive cover (includes one captive screw, secured by a C-clip)
(9b) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip)
(10) Power connector cable (includes bracket) 669063-001
(11) Fan/heat sink assembly (includes replacement thermal material)
For use only with computer models equipped with a graphics subsystem with
discrete memory
For use only with computer models equipped with a graphics subsystem with
UMA memory
(12) Speakers (include left and right speakers, cables, and rubber isolator) 669933-001
(13) Subwoofer (includes cable and rubber isolators) 670733-001
(14) Base enclosure (includes rubber feet):
For use only with Beats Edition computer models 670729-001
For use only with non-Beats Edition computer models 669059-001
Rubber Kit (includes base enclosure rubber feet and rubber screw covers) 669079-001
(15) Hard drive (does not include hard drive bracket, cable, or screws):
NOTE: The hard drive bracket, cable, and screws are included in the Hard Drive Hardware Kit, spare part
number 669066-001.
1-TB, 5400-rpm, 9.5-mm 676521-001
750-GB, 5400-rpm, 9.5-mm 634250-001
640-GB, 5400-rpm, 9.5-mm 669300-001
500-GB, 7200-rpm, 9.5-mm 634925-001
500-GB, 5400-rpm, 9.5-mm 669299-001
669934-001
669935-001
320-GB, 7200-rpm, 9.5-mm 634862-001
320-GB, 7200-rpm, 7.0-mm 641672-001
320-GB, 5400-rpm, 7.0-mm 645193-001
(16) RTC battery (includes cable) 619451-001
(17) Memory modules (2):
PC3, 10600, 1333-MHz
8 MB 634091-001
4 GB 621569-001
2 GB 621565-001
PC3, 12800, 1600-MHz
8 MB 670034-001
4 MB 641369-001
20 Chapter 3 Illustrated parts catalog
Item Component Spare part number
2 MB 652972-001
(18) Solid-state drives
32-GB mSATA 669083-001
20-GB mSATA 669082-001
160-GB solid-state drive 682678-001
(19) WLAN module:
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001
Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready) for use only in Brazil
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001
Intel Centrino Advanced-N 6230 WLAN module 631956-001
Intel Centrino Wireless-N 2230 WLAN module 670290-001
Intel Centrino Wireless-N + WiMAX 6150 WLAN module 633817-001
(20) DVD±RW Double-Layer FX SuperMulti Drive (does not include bezel,
bracket, cable, or screws)
NOTE: The optical drive bezel, bracket, cable, and screws are included in the
Optical Drive Hardware Kit, spare part numbers 670734-001 (for use only with Beats
Edition computer models) and 670735-001 (for use only with non-Beats Edition
computer models).
(21) Battery:
9-cell, 100-Wh, 3.00-Ah, Li-ion battery 636631-001
6-cell, 62-Wh, 2.80-Ah, Li-ion battery 593562-001
6-cell, 55-Wh, 2.55-Ah, Li-ion battery 593554-001
600370-201
669071-001
Computer major components 21
Display assembly subcomponents
Item Component Spare part number
(1) Display bezel:
For use only with Beats Edition computer models 670730-001
For use only with non-Beats Edition computer models 669060-001
(2) Bluetooth module, 4.0 EDR 655792-001
(3) Webcamera/microphone module 669086-001
(4) Display panel cable (includes Bluetooth module cable and webcamera module cable):
For use only with HD+, AntiGlare display panel, spare part number 669077-001 670397-001
For use only with HD, BrightView display panel, spare part number 669076-001 669061-001
(5) Display hinge covers (includes left and right hinge covers):
For use only with Beats Edition computer models 670732-001
For use only with non-Beats Edition computer models 669068-001
(6) Display panel:
14.0-in, HD+, LED, SVA AntiGlare display panel 669077-001
14.0-in, HD, LED, SVA BrightView display panel 669076-001
22 Chapter 3 Illustrated parts catalog
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