HP Pavilion DM3-3010, Pavilion DM3-3012, Pavilion DM3t-3000, Pavilion DM3-3110, Pavilion dm3-3000 Getting Started Manual

Getting Started

HP Notebook

© Copyright 2010 Hewlett-Packard
Development Company, L.P.

Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

First Edition: June 2010

Document Part Number: 622653-001

Product notice

This guide describes features that are
common to most models. Some features
may not be available on your computer.

Software terms

By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.

For any further information or for requesting
a full refund of the computer, please
contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Welcome .......................................................................................................................................................... 1

What's new? ......................................................................................................................................... 1

Using Stardock Fences Pro ................................................................................................. 1

Finding information ............................................................................................................................... 2

2 Getting to know your computer ..................................................................................................................... 4

Top ....................................................................................................................................................... 4

TouchPad ............................................................................................................................ 4

Lights ................................................................................................................................... 5

Buttons ................................................................................................................................. 6

Keys ..................................................................................................................................... 7

Right side ............................................................................................................................................. 8

Left side ................................................................................................................................................ 9

Display ................................................................................................................................................ 10

Bottom ................................................................................................................................................ 11

3 HP QuickWeb ................................................................................................................................................ 12

Enabling HP QuickWeb ...................................................................................................................... 12

Starting HP QuickWeb ....................................................................................................................... 12

Identifying the QuickWeb LaunchBar ................................................................................................. 13

Identifying the QuickWeb control icons .............................................................................. 13

Identifying the QuickWeb LaunchBar icons ....................................................................... 13

Identifying the QuickWeb notification icons ....................................................................... 14

Configuring the network ..................................................................................................................... 15

Starting Microsoft Windows ................................................................................................................ 15

Turning HP QuickWeb on and off ....................................................................................................... 15

4 Networking .................................................................................................................................................... 17

Using an Internet service provider (ISP) ............................................................................................ 17

Connecting to a wireless network ....................................................................................................... 18

Connecting to an existing WLAN ....................................................................................... 18

Setting up a new WLAN network ....................................................................................... 18

Configuring a wireless router ............................................................................ 19

Protecting your WLAN ....................................................................................... 19

5 Keyboard and pointing devices ................................................................................................................... 20

Using the keyboard ............................................................................................................................ 20

Identifying the action keys ................................................................................................. 20

v

Using pointing devices ....................................................................................................................... 21

Setting pointing device preferences ................................................................................... 21

Using the TouchPad .......................................................................................................... 21

Turning the TouchPad off and on ...................................................................... 22

Navigating ......................................................................................................... 22

Selecting ........................................................................................................... 23

Using TouchPad gestures ................................................................................. 23

Scrolling ............................................................................................ 24

Pinching/Zooming ............................................................................. 24

6 Maintenance .................................................................................................................................................. 25

Inserting or removing the battery ........................................................................................................ 25

Replacing or upgrading the hard drive ............................................................................................... 26

Removing the hard drive .................................................................................................... 26

Installing a hard drive ......................................................................................................... 28

Adding or replacing memory modules ................................................................................................ 29

Updating programs and drivers .......................................................................................................... 33

Routine care ....................................................................................................................................... 33

Cleaning the display .......................................................................................................... 33

Cleaning the TouchPad and keyboard .............................................................................. 33

7 Backup and recovery .................................................................................................................................... 34

Recovery discs ................................................................................................................................... 34

Performing a system recovery ............................................................................................................ 35

Recovering using the dedicated recovery partition (select models only) ........................... 35

Recovering using the recovery discs ................................................................................. 36

Backing up your information ............................................................................................................... 36

Using Windows Backup and Restore ................................................................................ 36

Using system restore points .............................................................................................. 37

When to create restore points ........................................................................... 37

Create a system restore point ........................................................................... 37

Restore to a previous date and time ................................................................. 37

8 Customer support ......................................................................................................................................... 38

Contacting customer support ............................................................................................................. 38

Labels ................................................................................................................................................. 39

9 Specifications ................................................................................................................................................ 40

Input power ......................................................................................................................................... 40

Operating environment ....................................................................................................................... 40

Index ................................................................................................................................................................... 41

vi

1Welcome

●

What's new?

●

Finding information

After you set up and register the computer, it is important to take the following steps:

●

Set up HP QuickWeb—Immediately access your music, digital photos, and the Web without
launching your main operating system. For more information, refer to

HP QuickWeb

on page 12.

●

Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, refer to

Networking on page 17.

●

Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer and includes a limited subscription for free updates. For
more information, refer to the

HP Notebook Reference Guide

. For instructions on accessing this

guide, refer to

Finding information on page 2.

●

Get to know your computer—Learn about your computer features. Refer to

Getting to know
your computer on page 4 and Keyboard and pointing devices on page 20 for additional

information.

●

Create recovery discs—Allows you to recover the operating system and software to factory
settings in case of system instability or failure. You should create them soon after setting up the
computer. For instructions, refer to

Backup and recovery on page 34.

●

Find installed software—Access a list of the software preinstalled on the computer. Select
Start > All Programs. For details about using the software included with the computer, refer to

the software manufacturer's instructions, which may be provided with the software or on the
manufacturer's Web site.

What's new?

Using Stardock Fences Pro

Stardock includes the following features:

●

Fences Pro—Organizes the icons on your desktop. When the custom theme has been applied,
all of the icons on the desktop are moved to a vertical column or “fence” in the lower left corner
of the screen, with the Recycle Bin at the top. To customize Fences or to refer to the software
help for Fences, select Start > All Programs > Stardock. Click Fences, and then click
Fences.lnk.

What's new? 1

Finding information

The computer comes with several resources to help you perform various tasks.

Resources For information about

Quick Setup

poster

●

How to set up the computer

●

Help to identify computer components

HP Notebook Reference Guide

To access this guide, select Start > Help and
Support > User Guides.

●

Power management features

●

How to maximize battery life

●

How to use the multimedia features of the computer

●

How to protect the computer

●

How to care for the computer

●

How to update the software

Help and Support

To access Help and Support, select Start > Help and

Support.

NOTE: For country- or region-specific support, go to

http://www.hp.com/support, select your country or

region, and follow the on-screen instructions.

●

Operating system information

●

Software, driver, and BIOS updates

●

Troubleshooting tools

●

How to access technical support

Regulatory, Safety, and Environmental Notices

To access the notices, select Start > Help and
Support > User Guides.

●

Regulatory and safety information

●

Battery disposal information

Safety & Comfort Guide

To access this guide:

Select Start > Help and Support > User Guides.

– or –

Go to

http://www.hp.com/ergo.

●

Proper workstation setup, posture, health, and work habits

●

Electrical and mechanical safety information

Worldwide Telephone Numbers

booklet

This booklet is provided with your computer.

HP support telephone numbers

HP Web site

To access this Web site, go to

http://www.hp.com/

support.

●

Support information

●

Ordering parts and finding additional help

●

Software, driver, and BIOS (Setup Utility) updates

●

Accessories available for the device

2 Chapter 1 Welcome

Resources For information about

Limited Warranty

*

To access the warranty:

Select Start > Help and Support > HP Warranty.

– or –

Go to

http://www.hp.com/go/orderdocuments.

Warranty information

*You can find the expressly provided HP Limited Warranty applicable to your product in the start menu on your PC and/or in
the CD/DVD provided in the box. For some countries/regions a printed HP Limited Warranty is provided in the box. In
countries/regions where the warranty is not provided in printed format, you may request a printed copy from

http://www.hp.com/go/orderdocuments or write to:

●

North America: Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA

●

Europe, Middle East, Africa: Hewlett Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●

Asia Pacific: Hewlett Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

Please include your product name, warranty period (found on your serial number label), name and postal address.

Finding information 3

2 Getting to know your computer

●

Top

●

Right side

●

Left side

●

Display

●

Bottom

Top

TouchPad

Component Description

(1)

TouchPad light Turns the TouchPad on and off. Quickly double-tap the

TouchPad light to turn the TouchPad on and off.

(2) Left TouchPad button Functions like the left button on an external mouse.

(3) TouchPad zone Moves the pointer and selects or activates items on the

screen.

(4) Right TouchPad button Functions like the right button on an external mouse.

4 Chapter 2 Getting to know your computer

Lights

Component Description

(1) Caps lock light

●

White: Caps lock is on.

●

Off: Caps lock is off.

(2)

Mute light

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

(3)

Wireless light

●

White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.

●

Amber: All wireless devices are off.

(4) TouchPad light

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

(5) Fingerprint reader light

●

White: The fingerprint was read.

●

Amber: The fingerprint was not read.

●

Off: No action has occurred.

Top 5

Buttons

Component Description

(1)

Power button

●

When the computer is off, press the button to turn on
the computer.

●

When the computer is on, press the button briefly to
initiate Sleep.

●

When the computer is in the Sleep state, press the
button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button
briefly to exit Hibernation.

If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options,
or refer to the

HP Notebook Reference Guide

.

(2) Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of a

password logon.

6 Chapter 2 Getting to know your computer

Keys

Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) fn key Executes frequently used system functions when pressed

in combination with a function key or the esc key.

(3)

Windows logo key Displays the Windows Start menu.

(4)

Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Function keys Execute frequently used system functions.

Top 7

Right side

Component Description

(1) Digital Media Slot Supports the following digital card formats:

●

Memory Stick

●

Memory Stick Pro

●

MultiMediaCard

●

Secure Digital (SD) Card

●

xD-Picture Card

(2)

Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,

earbuds, a headset, or television audio.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the

Regulatory, Safety, and Environmental Notices

.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

(3)

Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

(4)

USB ports (2) Connect optional USB devices.

(5)

RJ-45 (network) jack Connects a network cable.

(6) Charging light

●

White: The computer is connected to external power
and the battery is fully charged.

●

Amber: A battery is charging.

●

Blinking white: The battery has reached a low battery
level, or there is a battery error. When a battery
reaches a critical battery level, the battery light begins
blinking rapidly.

●

Off: The AC adapter is not connected.

(7)

Power connector Connects an AC adapter.

8 Chapter 2 Getting to know your computer

Left side

Component Description

(1)

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being
mishandled or stolen.

(2) Vent Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

(3)

External monitor port Connects an external VGA monitor or projector.

(4)

HDMI port Connects an optional video or audio device, such as a

high-definition television, or any compatible digital or audio
component.

(5)

eSATA/USB port Connects an optional high-performance eSATA

component, such as an eSATA external hard drive, or
connects an optional USB device.

(6)

Drive light

●

Blinking white: The hard drive is being accessed.

●

Amber: HP ProtectSmart Hard Drive Protection has
temporarily parked the hard drive.

NOTE: For information on HP ProtectSmart Hard

Drive Protection, refer to the

HP Notebook Reference

Guide

.

(7)

Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

Left side 9

Display

Component Description

(1) WWAN antennas (select models only) and

WLAN antennas (2)*

Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN) and wireless local area networks
(WLAN).

(2) Internal microphones (2) Record sound.

(3) Webcam light On: The webcam is in use.

(4) Webcam Records video and captures still photographs.

To use the webcam, select Start > All Programs > HP >
HP MediaSmart > HP MediaSmart Webcam.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the

Regulatory, Safety,

and Environmental Notices

that applies to your country or region. These notices are located in Help and Support.

10 Chapter 2 Getting to know your computer

Bottom

Component Description

(1)

Hard drive bay Holds the hard drive.

(2) Battery bay Holds the battery.

(3)

SIM slot Contains a wireless subscriber identity module (SIM). The

SIM slot is located inside the battery bay.

(4)

Battery release latch Releases the battery from the battery bay.

(5) Vent Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

(6)

Memory module compartment Contains the memory module slots.

(7) Speakers (2) Produce sound

NOTE: For instructions on installing a SIM, see the

HP Notebook Reference Guide

.

Bottom 11

3 HP QuickWeb

●

Enabling HP QuickWeb

●

Starting HP QuickWeb

●

Identifying the QuickWeb LaunchBar

●

Configuring the network

●

Starting Microsoft Windows

●

Turning HP QuickWeb on and off

After completing the Windows setup the first time you turn on the computer, the QuickWeb setup
screen appears. HP QuickWeb is an optional, instant-on environment that is separate from the main
operating system. QuickWeb allows you to access the following applications without the need to first
start Windows:

●

Web browser

●

Chat

●

Skype (select models only)

●

Web e-mail

●

Web calendar

●

Music Player

●

Photo Viewer

NOTE: For additional information about using QuickWeb, refer to the QuickWeb software Help.

Enabling HP QuickWeb

Follow the on-screen instructions to enable QuickWeb. After you have enabled QuickWeb, the
QuickWeb Home screen appears whenever you turn on the computer.

NOTE: To turn on or turn off HP QuickWeb, refer to the section Turning HP QuickWeb on and off

on page 15.

Starting HP QuickWeb

1. Turn on the computer.

The HP QuickWeb Home screen appears.

2. Click an icon on the QuickWeb Home screen to launch an application.

NOTE: When the HP QuickWeb Home screen first appears, it displays an automatic timer above

the Start Windows icon. If you do not move your mouse, or press a key for 15 seconds, the
computer starts Microsoft Windows. For more information on the QuickWeb timer and changing the
timer settings, refer to the HP QuickWeb software Help.

12 Chapter 3 HP QuickWeb

Identifying the QuickWeb LaunchBar

The QuickWeb LaunchBar contains the QuickWeb control icons (1), LaunchBar icons (2), and the
notification icons (3).

Identifying the QuickWeb control icons

Icon Function

Launches the Windows operating system.

Shuts the computer down.

Returns to the QuickWeb Home screen.

Identifying the QuickWeb LaunchBar icons

Icon Function

Launches the Web browser. You can browse and search the Web, open bookmarks, and create links to
your favorite Web sites.

Launches the Chat application. Chat is the instant messaging (IM) program that allows you to chat with
friends on multiple instant messaging programs simultaneously.

Launches Skype (select models only). Skype is the preinstalled Internet calling software that allows you to
have a conference call or video chat. You can also chat with one or more people at a time.

Launches Web e-mail so you can view your recent e-mail, check for new e-mail, and configure your e-mail
account.

Launches the Web calendar so you can schedule and manage your activities using your favorite online
calendar program.

Identifying the QuickWeb LaunchBar 13

Icon Function

Launches Music Player. Select and play music stored on your hard drive, external drives, or external
media. Supports .mp3, .aac (MPEG-4), and audio CD formats.

Launches Photo Viewer. Browse photos stored on your hard drive or external drive.
Supports .jpg, .png, .gif, .tiff, and .raw formats (select .raw formats only).

Launches Games. Play online games with QuickWeb's new social gaming feature.

Identifying the QuickWeb notification icons

Icon Function

When a USB drive is inserted, the File Manager window containing a USB icon appears. Click the USB
icon to open the File Manager window. Right-click the USB icon to open a menu to safely remove the
device.

Indicates that the network is connected. Click the network icon to open the Network dialog box.

Indicates that the network is disconnected.

Launches the Volume Control dialog box.

Indicates the volume is on mute. Click the Volume Control icon to open the Volume Control dialog box and
control the volume for speakers and the microphone.

Launches the Settings panel. Use the Settings panel to modify the following QuickWeb settings:

●

Set date and time

●

Configure network connections

●

Manage power settings

●

Manage QuickWeb applications

●

Restore QuickWeb

Indicates that the computer is connected to AC power. Click this icon to display a menu to control power
settings and to see information about battery capacity.

14 Chapter 3 HP QuickWeb

Icon Function

Indicates that the computer is not connected to AC power. Click this icon to display a menu to control
power settings and to see information about battery capacity.

Launches the QuickWeb software Help.

Configuring the network

You can set up a wireless connection in QuickWeb using the HP QuickWeb Configuration Tool.

NOTE: Bluetooth technology is not supported in HP QuickWeb.

NOTE: WiMAX is not supported in HP QuickWeb.

To access this tool:

1. Click the Settings icon in the system tray.

2. Select Network, and then select the Enable Wi-Fi check box.

For more information on setting up a wireless connection using QuickWeb, refer to the software Help.

Starting Microsoft Windows

NOTE: When the HP QuickWeb Home screen first appears, it displays an automatic timer above

the Start Windows icon. If you do not move your mouse, or press a key for 15 seconds, the
computer starts Microsoft Windows. For more information on the QuickWeb timer and changing the
timer settings, refer to the HP QuickWeb software Help.

1. Turn on the computer.

2. Do not move your mouse, or press a key for 15 seconds, and the computer starts Microsoft

Windows.

-or-

Click the Start Windows icon

on the far left of the QuickWeb Home screen. A dialog box

appears, asking if you are sure you want to start Windows. Click Yes.

NOTE: Clicking Make Windows your default Power On experience in this dialog box turns off

QuickWeb. To turn on QuickWeb, refer to

Turning HP QuickWeb on and off on page 15.

Turning HP QuickWeb on and off

1. Select Start > All Programs > HP QuickWeb > HP QuickWeb Configuration Tool.

The QuickWeb dialog box is displayed.

2. Select the Status tab.

Configuring the network 15

3. Select the Enable HP QuickWeb check box to turn on QuickWeb. Clear the Enable

HP QuickWeb check box to turn off QuickWeb.

4. Click OK.

16 Chapter 3 HP QuickWeb

4Networking

●

Using an Internet service provider (ISP)

●

Connecting to a wireless network

NOTE: Internet hardware and software features vary depending on computer model and your

location.

Your computer may support one or both of the following types of Internet access:

●

Wireless—For mobile Internet access, you can use a wireless connection. Refer to

Connecting

to an existing WLAN on page 18 or Setting up a new WLAN network on page 18.

●

Wired—You can access the Internet by connecting to a wired network. For information on
connecting to a wired network, refer to the

HP Notebook Reference Guide

.

Using an Internet service provider (ISP)

Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to
purchase Internet service and a modem. The ISP will help set up the modem, install a network cable
to connect your wireless computer to the modem, and test the Internet service.

NOTE: Your ISP will give you a user ID and password to access the Internet. Record this

information and store it in a safe place.

The following features will help you set up a new Internet account or configure the computer to use an
existing account:

●

Internet Services & Offers (available in some locations)—This utility assists with signing up
for a new Internet account and configuring the computer to use an existing account. To access
this utility, select Start > All Programs > Online Services > Get Online.

●

ISP-provided icons (available in some locations)—These icons may be displayed either
individually on the Windows desktop or grouped in a desktop folder named Online Services. To
set up a new Internet account or configure the computer to use an existing account, double-click
an icon, and then follow the on-screen instructions.

●

Windows Connect to the Internet Wizard—You can use the Windows Connect to the Internet
Wizard to connect to the Internet in any of these situations:

◦

You already have an account with an ISP.

◦

You do not have an Internet account and want to select an ISP from the list provided within
the wizard. (The list of ISP providers is not available in all regions.)

◦

You have selected an unlisted ISP, and the ISP has provided you with information such as
a specific IP address and POP3 and SMTP settings.

To access the Windows Connect to the Internet Wizard and instructions for using it, select

Start > Help and Support, and then type Connect to the Internet wizard in the

Search box.

NOTE: If you are prompted within the wizard to choose between enabling or disabling

Windows Firewall, choose to enable the firewall.

Using an Internet service provider (ISP) 17

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:

●

Wireless local area network (WLAN) device

●

HP Mobile Broadband Module, a wireless wide area network (WWAN) device

●

Bluetooth device

For more information on wireless technology and connecting to a wireless network, refer to the

HP Notebook Reference Guide

and information and Web site links provided in Help and Support.

Connecting to an existing WLAN

1. Turn on the computer.

2. Be sure that the WLAN device is on.

3. Click the network icon in the notification area, at the far right of the taskbar.

4. Select a network to connect to.

5. Click Connect.

6. If required, enter the security key.

Setting up a new WLAN network

Required equipment:

●

A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider (ISP)

●

A wireless router (purchased separately) (2)

●

Your new wireless computer (3)

NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type

of modem you have.

The illustration shows an example of a completed WLAN network installation that is connected to the
Internet. As your network grows, additional wireless and wired computers can be connected to the
network to access the Internet.

18 Chapter 4 Networking

Configuring a wireless router

For help in setting up a WLAN, refer to the information provided by your router manufacturer or your
ISP.

The Windows operating system also provides tools to help you set up a new wireless network. To use
the Windows tools to set up your network, select Start > Control Panel > Network and Internet >
Network and Sharing Center > Set up a new connection or network > Set up a new network.
Then follow the on-screen instructions.

NOTE: It is recommended that you initially connect your new wireless computer to the router by

using the network cable provided with the router. When the computer successfully connects to the
Internet, you can disconnect the cable, and then access the Internet through your wireless network.

Protecting your WLAN

When you set up a WLAN or access an existing WLAN, always turn on security features to protect
your network from unauthorized access.

For information on protecting your WLAN, refer to the

HP Notebook Reference Guide

.

Connecting to a wireless network 19

5 Keyboard and pointing devices

●

Using the keyboard

●

Using pointing devices

Using the keyboard

Identifying the action keys

The icons on the f1 through f12 keys (3) represent the action key functions.

NOTE: Depending on the program you are using, pressing fn and one of the action keys opens a

specific shortcut menu within that program.

The action key feature is enabled at the factory. If you disable this feature in the Setup Utility, you will
need to press fn (1) and an action key (3) to activate the assigned function.

To use an action key:

Action key Description

fn+esc Press fn+esc (1) and (2) to display information about system hardware components and the system

BIOS (basic input-output system) version number.

f1 Opens Help and Support.

Help and Support provides tutorials, answers to questions, and product updates.

f2 Decreases the screen brightness level.

f3 Increases the screen brightness level.

20 Chapter 5 Keyboard and pointing devices

Action key Description

f4 Switches the screen image among display devices connected to the system. For example, if a

monitor is connected to the computer, f4 alternates the screen image from computer display to
monitor display to simultaneous display on both the computer and the monitor.

Most external monitors receive video information from the computer using the external VGA video
standard. The f4 hotkey can also alternate images among other devices that are receiving video
information from the computer.

f5 Turns the backlit keyboard on or off.

f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD.

f7 Plays, pauses, or resumes an audio CD, a DVD, or a BD.

f8 Plays the next track of an audio CD or the next section of a DVD or a BD.

f9 Decreases speaker volume.

f10 Increases speaker volume.

f11 Mutes or restores speaker sound.

f12 Turns the wireless feature on or off.

NOTE: This key does not establish a wireless connection. To establish a wireless connection, a

wireless network must be set up.

Using pointing devices

NOTE: In addition to the pointing devices included with your computer, you can use an external

USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.

Setting pointing device preferences

Use Mouse Properties in Windows® to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.

To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device
representing your computer, and select Mouse settings.

Using the TouchPad

To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Use the left and right TouchPad buttons like the buttons on an external mouse.

Using pointing devices 21

Turning the TouchPad off and on

To turn the TouchPad off and on, quickly double-tap the TouchPad light. When the TouchPad light is
amber, the TouchPad is off.

NOTE: The TouchPad light is off when the TouchPad is on.

Navigating

To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.

22 Chapter 5 Keyboard and pointing devices

Selecting

Use the left and right TouchPad buttons like the corresponding buttons on an external mouse.

Using TouchPad gestures

The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the
TouchPad at the same time.

To turn the gestures on and off:

1.

Double-click the Synaptics icon

in the notification area, at the far right of the taskbar, and

then click the Device Settings tab.

2. Select the device, and then click Settings.

3. Select the gesture that you want to turn on or off.

4. Click Apply, and then click OK.

NOTE: The computer also supports additional TouchPad features. To view and turn on these

features, click the Synaptics icon in the notification area, at the far right of the taskbar, and then click
the Device Settings tab. Select the device, and then click Settings.

Using pointing devices 23

Scrolling

Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers
slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right
motion.

NOTE: Scrolling speed is controlled by finger speed.

Pinching/Zooming

Pinching allows you to zoom in or out on images or text.

●

Zoom in by placing two fingers together on the TouchPad, and then moving them apart.

●

Zoom out by placing two fingers apart on the TouchPad, and then moving them together.

24 Chapter 5 Keyboard and pointing devices

6 Maintenance

●

Inserting or removing the battery

●

Replacing or upgrading the hard drive

●

Adding or replacing memory modules

●

Updating programs and drivers

●

Routine care

Inserting or removing the battery

NOTE: For additional information on using the battery, refer to the

HP Notebook Reference Guide

.

To insert the battery:

▲

Insert the battery (1) into the battery bay until it is seated.

The battery release latch (2) automatically locks the battery into place.

To remove the battery:

CAUTION: Removing a battery that is the sole power source for the computer can cause loss of

information. To prevent loss of information, save your work and initiate Hibernation or shut down the
computer through Windows before removing the battery.

1. Slide the battery release latch (1) to release the battery.

Inserting or removing the battery 25

2. Remove the battery from the computer (2).

Replacing or upgrading the hard drive

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the
hard drive while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.

Removing the hard drive

1. Save your work and shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Unplug the power cord from the AC outlet and remove the battery.

26 Chapter 6 Maintenance

4. Press in on the release latch (1) and then remove the hard drive cover (2).

5. Remove two hard drive screws (1), and then lift the hard drive (2) out of the hard drive bay.

Replacing or upgrading the hard drive 27

Installing a hard drive

1. Insert the hard drive (1) into the hard drive bay and replace two hard drive screws (2).

2. Align the tabs (1) on the hard drive cover with the notches on the computer.

3. Close the cover (2).

4. Replace the battery.

5. Reconnect external power and external devices.

6. Turn on the computer.

28 Chapter 6 Maintenance

Adding or replacing memory modules

The computer has two memory module compartments. The capacity of the computer can be
upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading
the existing memory module in the primary memory module slot.

WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power

cord and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning

any procedure, ensure that you are discharged of static electricity by touching a grounded metal
object.

NOTE: To use a dual-channel configuration when adding a second memory module, be sure that

both memory modules are identical.

To add or replace a memory module:

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before adding or replacing memory modules. Do not remove a memory
module while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.

1. Save your work and shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Unplug the power cord from the AC outlet and remove the battery.

4. Press in on the release latch (1) and then remove the hard drive cover (2).

Adding or replacing memory modules 29

5. Slide the latch (1) and then remove the memory module compartment cover (2).

6. If you are replacing a memory module, remove the existing memory module:

a. Pull away the retention clips (1) on each side of the memory module.

The memory module tilts up.

b. Grasp the edge of the memory module (2), and then gently pull the memory module out of

the memory module slot.

CAUTION: To prevent damage to the memory module, hold the memory module by the

edges only. Do not touch the components on the memory module.

To protect a memory module after removal, place it in an electrostatic-safe container.

7. Insert a new memory module:

30 Chapter 6 Maintenance

CAUTION: To prevent damage to the memory module, hold the memory module by the edges

only. Do not touch the components on the memory module.

a. Align the notched edge (1) of the memory module with the tab in the memory module slot.

b. With the memory module at a 45-degree angle from the surface of the memory module

compartment, press the module (2) into the memory module slot until it is seated.

c. Gently press the memory module (3) down, applying pressure to both the left and right

edges of the memory module, until the retention clips snap into place.

CAUTION: To prevent damage to the memory module, be sure that you do not bend the

memory module.

8. Align the tabs (1) on the memory module compartment cover with the notches on the computer.

9. Close the cover (2).

Adding or replacing memory modules 31

10. Replace the hard drive cover.

11. Replace the battery.

12. Reconnect external power and external devices.

13. Turn on the computer.

32 Chapter 6 Maintenance

Updating programs and drivers

HP recommends that you update your programs and drivers on a regular basis with the latest
versions. Go to

http://www.hp.com/support to download the latest versions. You can also register to

receive automatic update notifications when they become available.

Routine care

Cleaning the display

CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or

chemicals on the display.

To remove smudges and lint, frequently clean the display with a soft damp, lint-free cloth. If the
screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.

Cleaning the TouchPad and keyboard

Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,
clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.

WARNING! To reduce the risk of electric shock or damage to internal components, do not use a

vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris
on the keyboard surface.

Clean the keyboard regularly to prevent keys from sticking, and to remove dust, lint, and particles that
can become trapped beneath the keys. A can of compressed air with a straw extension can be used
to blow air around and under the keys to loosen and remove debris.

Updating programs and drivers 33

7 Backup and recovery

●

Recovery discs

●

Performing a system recovery

●

Backing up your information

Recovery after a system failure is as good as your most recent backup. HP recommends that you
create recovery discs immediately after software setup. As you add new software and data files, you
should continue to back up your system on a regular basis to maintain a reasonably current backup.

Tools provided by the operating system and HP Recovery Manager software are designed to help
you with the following tasks for safeguarding your information and restoring it in case of a computer
failure:

●

Creating a set of recovery discs (Recovery Manager software feature)

●

Backing up your information

●

Creating system restore points

●

Recovering a program or driver

●

Performing a full system recovery (from the partition or recovery discs)

NOTE: Recovery discs have been included if your computer does not have a partition. Use

these discs to recover your operating system and software. To check for the presence of a
recovery partition, click Start, right-click Computer, click Manage, and then click Disk

Management. If the partition is present, an HP Recovery drive is listed in the window.

Recovery discs

HP recommends that you create recovery discs to be sure that you can restore your computer to its
original factory state if the hard drive fails, or if for any reason you cannot recover using the recovery
partition tools. Create these discs after setting up the computer for the first time.

Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.

NOTE: If your computer does not include an integrated optical drive, you can use an optional

external optical drive (purchased separately) to create recovery discs, or you can purchase recovery
discs for your computer from the HP Web site. If you use an external optical drive, it must be
connected directly to a USB port on the computer, not to a USB port on an external device, such as a
USB hub.

Guidelines:

●

Purchase high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. DVDs and BDs
have a much higher storage capacity than CDs. If you use CDs, up to 20 discs may be required,
whereas only a few DVDs or BDs are required.

NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE

(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

●

The computer must be connected to AC power during this process.

34 Chapter 7 Backup and recovery

●

Only one set of recovery discs can be created per computer.

●

Number each disc before inserting it into the optical drive.

●

If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc creation
process.

To create a set of recovery discs:

1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation.

2. Follow the on-screen instructions.

Performing a system recovery

Recovery Manager software allows you to repair or restore the computer to its original factory state.
Recovery Manager works from recovery discs or from a dedicated recovery partition (select models
only) on the hard drive.

Note the following when performing a system recovery:

●

You can recover only files that you have previously backed up. HP recommends that you use
HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set
up the computer.

●

Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using Recovery Manager.

●

Recovery Manager recovers only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled
from the disc provided by the manufacturer.

Recovering using the dedicated recovery partition (select models only)

On some models, you can perform a recovery from the partition on the hard drive, accessed by
clicking Start or pressing the f11 key. This type of recovery restores the computer to its factory
condition without using recovery discs.

To restore the computer from the partition, follow these steps:

1. Access Recovery Manager in either of the following ways:

●

Select Start > All Programs > Recovery Manager > Recovery Manager.

– or –

●

Turn on or restart the computer, and then press esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the
“F11 (HP Recovery)” message is displayed on the screen.

2. Click System Recovery in the Recovery Manager window.

3. Follow the on-screen instructions.

Performing a system recovery 35

Recovering using the recovery discs

1. If possible, back up all personal files.

2. Insert the first recovery disc into the optical drive on your computer or an optional external

optical drive, and then restart the computer.

3. Follow the on-screen instructions.

Backing up your information

You should back up your computer files on a regular schedule to maintain a current backup. You can
back up your information to an optional external hard drive, a network drive, or discs. Back up your
system at the following times:

●

At regularly scheduled times

NOTE: Set reminders to back up your information periodically.

●

Before the computer is repaired or restored

●

Before you add or modify hardware or software

Guidelines:

●

Create system restore points using the Windows® System Restore feature, and periodically
copy them to an optical disc or an external hard drive. For more information on using system
restore points, refer to

Using system restore points on page 37.

●

Store personal files in the Documents library and back up this folder periodically.

●

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to reset your preferences.

Using Windows Backup and Restore

Windows Backup and Restore allows you to back up individual files or back up the entire computer
image.

Guidelines:

●

Be sure that the computer is connected to AC power before you start the backup process.

●

Allow enough time to complete the backup process. Depending on file sizes, it may take over an
hour.

To create a backup:

1. Select Start > Control Panel > System and Security > Backup and Restore.

2. Follow the on-screen instructions to schedule and create a backup.

NOTE: Windows® includes the User Account Control feature to improve the security of the

computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.

36 Chapter 7 Backup and recovery

Using system restore points

A system restore point allows you to save and name a snapshot of your hard drive at a specific point
in time. You can then recover back to that point if you want to reverse subsequent changes.

NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created

since the last restore point.

You also can create additional restore points to provide increased protection for your files and
settings.

When to create restore points

●

Before you add or extensively modify software or hardware

●

Periodically, whenever the computer is functioning optimally

NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.

Create a system restore point

1. Select Start > Control Panel > System and Security > System.

2. In the left pane, click System Protection.

3. Click the System Protection tab.

4. Follow the on-screen instructions.

Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:

1. Select Start > Control Panel > System and Security > System.

2. In the left pane, click System Protection.

3. Click the System Protection tab.

4. Click System Restore.

5. Follow the on-screen instructions.

Backing up your information 37

8 Customer support

●

Contacting customer support

●

Labels

Contacting customer support

If the information provided in this user guide, in the

HP Notebook Reference Guide

, or in Help and

Support does not address your questions, you can contact HP Customer Support at:

http://www.hp.com/go/contactHP

NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to

http://welcome.hp.com/country/us/en/wwcontact_us.html.

Here you can:

●

Chat online with an HP technician.

NOTE: When technical support chat is not available in a particular language, it is available in

English.

●

E-mail HP Customer Support.

●

Find HP Customer Support worldwide telephone numbers.

●

Locate an HP service center.

38 Chapter 8 Customer support

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:

●

Serial number label—Provides important information, including the following:

Component

(1) Product name

(2) Serial number (s/n)

(3) Part number/Product number (p/n)

(4) Warranty period

(5) Model description

Have this information available when you contact technical support. The serial number label is
affixed under the hard drive cover of the computer. See

Removing the hard drive on page 26 for

information about removing the hard drive cover.

●

Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. The Microsoft Certificate of
Authenticity is located on the bottom of the computer.

●

Regulatory label—Provides regulatory information about the computer. The regulatory label is
affixed inside the hard drive bay.

●

Wireless certification label or labels (select models only)—Provide information about optional
wireless devices and the approval markings of some of the countries or regions in which the
devices have been approved for use. If your computer model includes one or more wireless
devices, one or more certification labels are included with your computer. You may need this
information when traveling internationally. Wireless certification labels are affixed inside the
battery bay.

●

SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated
Circuit Card Identifier) of the SIM. This label is located inside the hard drive bay.

●

HP Mobile Broadband Module serial number label (select models only)—Provides the serial
number of the HP Mobile Broadband Module. This label is located inside the hard drive bay.

Labels 39

9 Specifications

●

Input power

●

Operating environment

Input power

The power information in this section may be helpful if you plan to travel internationally with the
computer.

The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.

The computer can operate on DC power within the following specifications.

Input power Rating

Operating voltage and current 18.5 V dc @ 3.5 A - 65W

NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not

exceeding 240 V rms.

NOTE: The computer operating voltage and current can be found on the system regulatory label on

the bottom of the computer.

Operating environment

Factor Metric U.S.

Temperature

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating 10% to 90% 10% to 90%

Nonoperating 5% to 95% 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

40 Chapter 9 Specifications

Index

A

action keys

using 20

audio-in (microphone) jack,

identifying 8

audio-out (headphone) jack,

identifying 8

B

backing up

customized window, toolbar,

and menu bar settings 36

personal files 36
battery bay 11, 39
battery release latch 11
battery, replacing 25
Bluetooth label 39
buttons

left TouchPad 4

power 6

right TouchPad 4

C

caps lock light, identifying 5
Certificate of Authenticity label 39
charging light, identifying 8
components

bottom 11

display 10

left side 9

right side 8

top 4
connector, power 8

D

Digital Media Slot, identifying 8
display image, switching 21
drive light 9

E

esc key, identifying 7

F

f11 35
fingerprint reader light 5

fingerprint reader, identifying 6
fn key, identifying 7
full system recovery 34
function keys

identifying 7

H

hard drive

installing 28

removing 26
hard drive bay, identifying 11
HDMI port, identifying 9
headphone (audio-out) jack 8
Help and Support hotkey 20
hotkeys

adjusting volume 21

audio CD, DVD, or BD

controls 21

decrease screen

brightness 20
description 20
Help and Support 20
increase screen brightness 20
muting speaker sound 21
switching screen image 21
wireless 21

I

input power 40
integrated webcam light,

identifying 10

internal microphones,

identifying 10
Internet connection setup 18
ISP, using 17

J

jacks

audio-in (microphone) 8
network 8
RJ-45 (network) 8

K

keyboard action keys,

identifying 20

keys

esc 7
fn 7
function 7
Windows applications 7
Windows logo 7

L

labels

Bluetooth 39
HP Mobile Broadband

Module 39

Microsoft Certificate of

Authenticity 39
regulatory 39
serial number 39
SIM 39
wireless certification 39
WLAN 39

latch, battery release 11
lights

caps lock 5
charging 8
drive 9
fingerprint reader 5
mute 5
power 9
webcam 10
wireless 5

M

media controls, keys 21
memory module

inserting 30
removing 30
replacing 29

memory module compartment

cover

removing 30
replacing 31

memory module compartment,

identifying 11

Microsoft Certificate of Authenticity

label 39

Index 41

mouse, external

setting preferences 21
mute key, identifying 21
mute light, identifying 5

N

network jack, identifying 8

O

operating environment 40
operating system

Microsoft Certificate of

Authenticity label 39

Product Key 39

P

pinching TouchPad gesture 24
pointing devices, setting

preferences 21

ports

HDMI 9

USB 8, 9
power button, identifying 6
power connector, identifying 8
power light 9
Product Key 39
product name and number,

computer 39

Q

QuickWeb

configuring the network 15

control icons 13

Home Screen 12

LaunchBar icons 13

notification icons 14

setting up 12

starting 12

starting Windows 15

turning off 15

turning on 15
QuickWeb software 12

R

recovering a program or driver 34
recovering from the dedicated

recovery partition 35

recovering from the recovery

discs 36
recovery discs 34
Recovery Manager 34, 35

recovery partition 34
recovery, system 35
regulatory information

regulatory label 39

wireless certification labels 39
restore points 37
RJ-45 (network) jack,

identifying 8

S

screen brightness keys 20
screen image, switching 21
scrolling TouchPad gesture 24
security cable slot, identifying 9
serial number 39
serial number, computer 39
setup of WLAN 18
slots

Digital Media 8

memory module 11

security cable 9
supported discs 34
system failure or instability 34
system recovery 35
system restore points 34, 37

T

TouchPad

buttons 4

using 21
TouchPad gestures

pinching 24

scrolling 24

zooming 24
TouchPad light 4
TouchPad zone, identifying 4
traveling with the computer 39

U

USB port, identifying 9
USB ports, identifying 8
using system restore 37

V

vents, identifying 9, 11
volume keys, identifying 21

W

webcam light, identifying 10
webcam, identifying 10

Windows applications key,

identifying 7
Windows logo key, identifying 7
wireless certification label 39
wireless key, identifying 21
wireless light 5
wireless network (WLAN),

equipment needed 18
wireless network, connecting 18
wireless router, configuring 19
wireless set up 18
WLAN

connecting 18

protecting 19
WLAN antennas, identifying 10
WLAN device 39
WLAN label 39

Z

zooming TouchPad gesture 24

42 Index