product’s model has been marketed in Israel.
warranty in Israel shall apply only if the
authorized repair centre in another country;
required to ship it, at your expense, to an
purchased outside of Israel, you may be
In the event that the product was
malfunctions.
of a notebook or Pocket PC) shall not be deemed
(including the number of faulty pixels in the monitor
and/or relevant standards applying to the product
defined in the specification and/or User Guide
Features and/or functionality of the product as
8:30 am – 6 pm
Thursdays
Sundays –
1-700-503-048
than 14 days after the date of purchase.
is defective, the customer shall notify HP not later
checking the product on its delivery. If the product
The customer is responsible for installing and
this document.
suggest you attach the invoice to the back page of
invoice of the product. For your convenience we
the vendor together with the original purchase
production of this Warranty Statement signed by
Service under the Warranty will be provided on
company’s website www.hp.co.il
9 am – 6 pm
Thursdays
Sundays –
03-8304848
NUMBER HOURS
PHONE
included in the User Guide as well as on the
specification and additional instructions are
uninterrupted or error free. The product
not warrant that the operation of the product will be
documentation supplied with it. However, HP does
comply with the specification included in the
defects in material and workmanship, and will
HP warrants that the product will be free from
to normal and reasonable use of the product,
For the duration of the Warranty Period and subject
This Warranty applies to HP products.
, where the
1 Nature of Warranty
Laboratory and/or Collection Center.
transporting the product to and from the Service
Please note that the customer will bear the costs of
(details in clause 7 of this document).
or to the Collection Center closest to your location
will be referred to the authorised Service Laboratory
If the problem cannot be solved over the phone, you
obtain initial assistance.
contact our Phone-in Support Center first, to
In the event of a product failure, please
the fullest benefit from our products.
with any questions or issues to enable you to derive
Our Support Center staff will be happy to assist you
Presario notebooks
Compaq
Compaq
Pavilion &
projectors, HP
cameras, scanners,
one products, digital
Inkjet printers, all-in-
printers
printers, wide-format
PCs (iPAQ), business
and tapes, Pocket
back-up products
Presario), monitors,
Pavilion,
(excluding HP
PCs, notebooks
PRODUCTS
lifetime of the product.
installation, queries, and clarifications throughout the
designed to provide assistance concerning
HP offers its customers a phone-in information Center
Center
Phone-in Information and Support
Warranty Statement is also available.
www.hp.co.il/certificate
procedures on the corporate Website,
information on the company’s policies and
it. You can find additional and up-to-date
enclosed with the product before operating
Statement as well as the User Guide
HP advises you to read this Warranty
detailed below.
provide its Warranty for the product under the terms
on joining its circle of customers, and is pleased to
you for selecting one of its products, congratulates you
Hewlett-Packard Company (hereinafter “HP”) thanks
WARRANTY STATEMENT
3
indicated above.
contact the Information and Support Center as
warranty. For additional information, please
extensions and enhancements of the basic
•
HP has a variety of service packages offering
product over to the laboratory for repair.
constantly, and in any case before handing the
•
To backup all the data stored on the product
recommend all of our customers:
product you have purchased. To ensure this, we
HP wishes you the utmost benefit from the new
7 Recommendations
Recommendations clause below).
servicing the product (see also
product, product faultiness, or actions taken in
etc., whether or not caused by use of the
time and/or revenues, damage to reputation,
applications or data, recovery costs, loss of
damages, including loss or deletion of
third party for indirect or consequential
•
HP shall not be liable to the customer or any
particular purpose.
•
HP does not warrant fitness of the product for a
applicable changes).
servicing carried out for payment (with the
expiry of the Warranty Period and will apply to
•
Clauses 3 and 4 will remain in force after
Information and Support Center.
For up-to-date details please contact the
products.
serviced only by replacement with refurbished
projectors, monitors, and back-up tapes are
digital cameras, scanners, CD-RW drives,
including All-In-One machines, inkjet printers,
or superior to a new unit. Certain product lines,
but will in any event be functionally equivalent
product or part may be reconditioned or used,
alternative refurbished product. The alternative
the product or its components with an
abroad and, at HP’s discretion, by replacing
payment. Repairs may be carried out locally or
Period has expired will be provided in return for
•
A repair service for products whose Warranty
6 Post-Warranty Service
use is included in the User Guide.
Additional information on product charging/battery
running, and power management settings.
limited to product model and features, applications
product configuration and usage, including but not
and/or use. Battery life will vary depending on
where a battery is included) will decrease with time
battery supplied with the HP Product (in products
As with all batteries, the maximum capacity of the
4 Limitation of Liability
from being opened.
label that protects the product’s internal body
HP, including (for Pocket PCs) removal of the
•
Repairs carried out by parties unauthorised by
zone restrictions).
(such as, with regard to DVD drives, viewing
compliance with international legal restrictions
PC monitors; transport by customer; nonrubber parts; application of pressure on Pocket
case, paint or coating, and Bakelite, plastic, or
failure of or damage to supplies, product outer
product contrary to User Guide instructions;
•
Customer malice or negligence, including use of
materials not supplied or manufactured by HP.
hardware, software, interfaces or auxiliary
damage; electrical disturbances; use of
•
Force majeure; conflagration/fire/water
circumstances:
required under one or more of the following
or replacements carried out on the product if
HP shall be entitled to charge customer for repairs
3 Chargeable Repairs
purchase noted on the invoice.
The Warranty Period begins on the date of
documentation supplied with the product.
unless otherwise stated in the User Guide or
The Warranty Period for HP products is one year