HP Pavilion a527x User Manual
Updated User’s Guide Information
Please review this updated information and keep it with
your guides. The information describes:
• Using the Headphone Connector
• Running Tests for PC-related Problems Using Instant
Support
• Getting Help from an Analyst Using Instant Support
• Using Memory Cards
• Using the Software Repair Wizard
• Using Exact Copy in RecordNow!
Using the Headphone Connector
On some systems, the headphone connector is
located on the front of the PC. Look for the
headphone symbol to connect a headphone to the PC.
Running Tests for PC-related
Problems Using Instant Support
(Select models only)
Included with your PC are tests to help you diagnose a
possible PC-related problem.
Using Memory Cards
Your PC may have expanded memory card capability,
such as 8-in-1 or 9-in-1, depending on your model. In
addition to the memory cards listed in your user’s guide,
the expanded memory card reader models may support:
• Memory Stick
used in the lower right slot of the 4-slot Reader,
inserted facing up. It can also be used in the lower
slot of the 2-slot Reader, inserted upside down (gold
connector fingers facing up).
®
(MS-PRO) Memory Card — can be
• xD media – can be used in the upper left slot of
the 4-slot Reader, inserted facing up. It can also be
used in the lower slot of the 2-slot Reader, inserted
facing up.
Using the Software Repair Wizard
If your PC experiences software problems, you may be
able to repair it using the Software Repair Wizard.
The Software Repair Wizard guides you through
the process of selecting and starting the right tool
for fixing:
To run tests for PC-related problems:
1 Click Start on the taskbar, and click Help and
Support.
2 Click HP Pavilion PC Help.
3 Click PC Information and Maintenance,
and then click PC Tests.
Getting Help from an
Analyst Using Instant Support
(Select models only)
1 Click Start on the taskbar, and click Help and
Support.
2 Click Connect to Customer Support.
3 Click Request help.
4 Follow the onscreen instructions to submit a problem.
Your PC must be connected to the Internet to submit a
problem.
• Software programs that have stopped working.
• Printers or other peripherals that are no longer
working properly with your PC.
• Erratic PC behavior.
There are several software tools included with your PC
that can fix software conflicts or restore application
programs that have been accidentally erased or
damaged. The tools available are:
• Microsoft
restore point when it worked correctly without losing
any recent work.
®
System Restore – returns your system to a
• Software and Driver Recovery – reinstall a software
program or device driver originally pre-installed on
your PC.
• System Recovery – a complete recovery of your system
using the recovery partition that stores an image of the
original software.
WARNING: The HP PC System Recovery
program should only be used as a last
resort as it will delete any data or
programs you installed after purchase.
Note: It is recommended that you back up your PC files
before using the Software Repair Wizard.
To start the Software Repair Wizard,
double-click the desktop icon or:
1 Click Start on the taskbar.
2 Choose All Programs.
3 Choose PC Help & Tools.
4 Click Software Repair Wizard.
5 Follow the onscreen instructions.
The Software Repair Wizard automatically detects
whether you have created recovery discs for your PC.
Recovery discs are needed for some software repairs. If
you have not created recovery discs, you are given the
option to open the HP Recovery CD-DVD Creator and
create recovery discs. After creating recovery discs,
restart the Software Repair Wizard to select the
appropriate software repair tool.
For more detailed information on software or system
repair tools on your PC, see “using application recovery
and system recovery” in the printed documentation that
came with your PC, or additional topics in Help and
Support.
To view topics in Help and Support:
1 Click Start on the taskbar, and click Help and
Support.
2 Click HP Pavilion PC Help.
3 Click a category, and then click a topic.
Using Exact Copy in RecordNow!
Use RecordNow! to create (burn) music or data CDs or
DVDs (burning a DVD requires a DVD writer drive).
To make an exact copy of a disc:
1 Click Start, choose All Programs, choose
CD(DVD) Recorder, choose RecordNow!, and
then click RecordNow! again.
2 Click the Backup Projects tab.
3 Click Exact Copy.
4 Follow the onscreen instructions to finish.
Printed in
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