HP Pavilion a305I, Pavilion a307I Warranty and Support Guide

what’s inside:

hp pavilion home pc

✓where to get help

✓warranty and license

warranty

information

✓declaration of

and

conformity

support guide

✓operating specifications

✓regulatory and safety

information

Before contacting HP Customer Support
Center, it’s important to have the following
information handy. Please take a moment
to write down your product information for
future reference.

Product Name: ____________________________________

Model Name: _____________________________________
System or

Product #: ________________________________________

Serial #: __________________________________________

Purchase Date: ____________________________________
Operating

System: ___________________________________________
Type &

Revision: __________________________________________

Where to Get Help

Follow these steps when you need help from HP:

1 Check the setup poster and the User’s Guide for help

with setting up and using your PC.

2 For faster help, be sure to register your HP Pavilion

home PC by using the Electronic Registration program
on your PC or on the Web at

www.hp.com/apac/register

3 Use Help on your PC to get help with your hardware

and software. Click Start and then click Help and
Support.

4 For help online, go to the HP Customer Care Center

Web site at

http://www.hp.com/support

for technical information or to get software updates.

5 If you have not solved the problem, call the

HP Customer Care Center at the appropriate number
below.

Singapore: 6272 5300

Hours: M–F 8:30–9:30,
Sat. 8:30–12:30 Sing. Time

Hong Kong SAR: 2802 4098

Macau SAR: 0800-366

Hours: M–F 9–6, Sat. 9–1

Indonesia: (21) 350-3408

Hours: M–F 8–5, Sat. 8–12

Malaysia: 1-800-805-405

Hours: M–F 8:30–9:30, Sat. 8:30–12:30

Philippines: (2) 867-3551

Hours: M–F 8:30–9:30, Sat. 8:30–12:30

Thailand: (2) 353-9000

Hours: M–F 8:30–9:30, Sat. 8:30–12:30

Vietnam: Call your retailer.

Hours are subject to change without notice.

HP Support Web site:

http://www.hp.com/support

Software Support

If you have questions about your software, call or
visit your software vendor’s Web site. The appropriate
number or Web address is listed below. Some of these Web
addresses may be listed in the Favorites list found in your
Internet Explorer browser. Phone and e-mail support may
not exist if no information is given. For software not listed,
the HP Customer Care Center provides 30-day limited
support. All software titles, below, may not be included
with your PC.

Acrobat Reader by Adobe

www.pacific.adobe.com/support/main.html

GameChannel by WildTangent

[e-mail]
www.wildtangent.com

InterVideo Home Theater by InterVideo

[e-mail]
www.intervideo.com

MusicMatch Jukebox

[e-mail]
www.musicmatch.com/form/support/tech

Norton AntiVirus 2003 by Symantec

www.symantec.com/region/reg_ap/servsupp.html

Norton Personal Firewall by Symantec

www.symantec.com/region/reg_ap/servsupp.html

RecordNow! by Sonic

(w/DVD-ROM or DVD+RW/+R option only)

support.sonic.com/default.htm

ShowBiz 2 by ArcSoft

(w/FireWire

www.arcsoft.com/support/supportmain.html

Simple Backup for My Pictures by Sonic

www.sonic.com/products/simplebackup/default.asp

WinDVD by InterVideo
(w/DVD-ROM or DVD+RW/+R option only)

[e-mail]
www.intervideo.com

®

[IEEE 1394] or DVD+RW/+R option only)

HP Registration Web site:

http://www.hp.com/apac/register

3

Warranty and License Information

To Our Valued Customer

Congratulations on your decision to purchase an
HP Pavilion home PC! During development, the
HP Pavilion must pass extensive quality tests to meet the
rigorous standards that have made HP famous for quality
and reliability.

All HP Pavilions go through a comprehensive quality test
to ensure the PC is working correctly before it leaves our
factory. In addition, we have placed a security seal on your
PC to indicate that it has not been tampered with since it
left our factory.

We know that expanding and upgrading are key benefits
for all customers. We are proud to make this a key
differentiator for our HP Pavilion and understand that you
may wish to upgrade your PC to meet your specific needs.

Any hardware upgrades that you intend to do should
only be done after you have completely set up your new
HP Pavilion. Refer to the setup poster included with your
system for help with setting up. If you have any problems
setting up your system and turning it on, immediately
contact the HP Customer Care Center listed earlier in the
Warranty & Support Guide, and an HP Customer
Representative will assist you. This must be done first
before attempting to upgrade your system.

Getting Started

Follow the setup poster and the User’s Guide for help with
setting up and using your PC.

Register Your PC

It is always best to register your PC. This allows for quicker
help when you need it. You can register your PC by the
electronic registration program that automatically starts
when you first turn on your PC. Or, you can register on the
Web at http://register.hp.com

See What You Can Do (for Windows XP only)

There’s lots of helpful information included with your
HP Pavilion. First look at Help on your Windows
(to access it, click Start on the taskbar). It contains more
detailed help and will give you suggestions on how to fix
the problem.

Within the Help and Support Center, you can get the
latest news from HP about your PC. Be sure to also check
the updates from HP that are sent to your desktop from
time to time.

Next, try a little surfing! The HP Web site has updated
software, tips and tricks, answers for common problems,
and other information. Go to http://www.hp.com/support
and search for your HP Pavilion model.

®

desktop

By breaking the security seal on the back of the
HP Pavilion, you are confirming that the HP Pavilion
was working properly before you attempted to upgrade
your system. Once the security seal has been broken,
your HP Pavilion is then, to the extent allowed by local
law, covered under the terms and conditions listed in the
following pages.

Thank you for choosing the HP Pavilion. We hope you
enjoy discovering the exciting things you can do with it!

HP Customer Care

Easy to reach. Easy to use. Award-winning HP Customer
Care is our promise to help you get the most from your
HP Pavilion. Whether with tools located on your PC, from
information on the Web, by phone, or through your local
retailer, you’ll find what you need.

Problems? HP Will Help

Your new HP Pavilion computer is built to work right
now — and for many years to come. But it is a complex,
powerful machine, and sometimes things go wrong. If
that happens to your computer, Hewlett-Packard is ready
to help.

4

Call HP Customer Care Center

Finally, if these steps don’t help, you can reach a real,
knowledgeable person by calling the HP Customer Care
Center in your area. Phone assistance to get you up and
running is free for 30 days from the time you purchased
your computer. After 30 days, there may be a charge, but
the helpful support is still available.

And, if Necessary: Get Repair

If your computer needs to be repaired or to have parts
replaced, you have two choices:

1 You can easily replace many of your HP Pavilion parts

that are considered consumer replaceable. This is the
fastest method of repair, as many times we can send the
part directly to your home or business in a few days.

2 If a repair is necessary, the HP Customer Care Center

will make arrangements to fix your computer.

These services are free during the warranty period.

There are a few limitations and exclusions to this warranty
(as well as some important details), which are described in
the following section.

The Legal Language

Hewlett-Packard Limited Warranty
Statement

HP PRODUCT DURATION OF LIMITED WARRANTY

Hardware — Parts and Labor: 1 Year

Phone assistance to get you up and running: 30 days

HP warrants to you, the end-user customer, that HP
hardware, accessories, and supplies will be free from
defects in materials and workmanship after the date of
purchase, for the period specified above. If HP receives
notice of such defects during the warranty period, HP will,
at its option, either repair or replace products which prove
to be defective. Replacement products may be either new
or equivalent in performance to new.

HP warrants to you that HP software will not fail to
execute its programming instructions after the date of
purchase, for the period specified above, due to defects in
material and workmanship when properly installed and
used. If HP receives notice of such defects during the
warranty period, HP will replace software which does not
execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products
will be uninterrupted or error free. If HP is unable, within
a reasonable time, to repair or replace any product to a
condition as warranted, you will be entitled to a refund of
the purchase price on a prorated basis upon prompt return
of the product.

HP products may contain remanufactured parts equivalent
to new in performance or may have been subject to
incidental use.

Warranty does not apply to defects resulting from
(a) improper or inadequate maintenance or calibration,
(b) software, interfacing, parts, or supplies not supplied by
HP, (c) unauthorized modification or misuse, (d) computer
viruses of any origin, (e) operation outside of the published
environmental specifications for the product, (f) improper
site preparation or maintenance, or (g) unplanned acts of
nature, such as floods, tornadoes, lightning strikes,
hurricanes, or earthquakes. TO THE EXTENT ALLOWED
BY LOCAL LAW, THE ABOVE WARRANTIES ARE
EXCLUSIVE AND NO OTHER WARRANTY OR
CONDITION, WHETHER WRITTEN OR ORAL, IS
EXPRESSED OR IMPLIED AND HP SPECIFICALLY
DISCLAIMS ANY IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE. Some countries/regions, states,
or provinces do not allow limitations on the duration of an

implied warranty, so the above limitation or exclusion
might not apply to you. This warranty gives you specific
legal rights and you might also have other rights that vary
from country/region to country/region, state to state, or
province to province.

HP’s limited warranty is valid in any country/region or
locality where HP has a support presence for this product
and where HP has marketed this product. The level of
warranty service you receive may vary according to local
standards. HP will not alter form, fit, or function of the
product to make it operate in a country/region for which it
was never intended to function for legal or regulatory
reasons.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE
REMEDIES IN THIS WARRANTY STATEMENT ARE
YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS
INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR
DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER
DAMAGE, WHETHER BASED IN CONTRACT, TORT,
OR OTHERWISE. Some countries/regions, states, or
provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY
AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF
THIS PRODUCT TO YOU.

Limited Warranty Exclusions

PLEASE NOTE THE FOLLOWING IMPORTANT
WARRANTY EXCLUSIONS:

HP does not support, or provide support for hardware and
software products not supplied or approved by HP.

HP does not provide software technical support for Linux
operating systems or other Linux applications, whether or
not they were supplied or approved by HP.

HP does not support or guarantee, and is not in any way
liable for non-HP or HP/Compaq products or peripherals
bundled along with the HP Pavilion PC.

Network Interface Cards

HP warrants the operation on a network interface card
(NIC), only if factory preinstalled by HP, as follows: HP
will make sure the correct drivers are installed; HP will
make sure that the HP Pavilion recognizes the NIC. NO
CONNECTIVITY ISSUES ARE SUPPORTED.

5

DVD Region Codes

DVD players utilize country/region codes to limit playing
DVDs designed for that country/region. You may change
the country/region setting of a DVD player only five times.
After changing this setting five times, the setting becomes
permanent and cannot be changed.

Software Media (CDs)

The software CDs that come with your system are
warranted to be free from defects for one year. Any
claims for missing CDs need to be made within 30 days.
Any claims for defective CDs may require the exchange
of the CDs.

Customer Responsibilities

You may be required to run HP-supplied diagnostic
programs before an in-home visit will be scheduled or a
replacement part will be dispatched.

You are responsible for the security of your proprietary
and confidential information and for maintaining a
procedure external to the products for reconstruction of
lost or altered files, data, or programs. You should back up
all data on your system before calling the HP Customer
Care Center.

For In-home service, you must provide: access to the
product; adequate working space and facilities within a
reasonable distance of the product; access to and use of all
information and facilities determined necessary by HP to
service the product; and operating supplies and
consumables such as you would use during normal
operation.

When service is being performed in-home, you or your
representative, 18 years of age or older, must be present at
all times. You must state if the product is being used in an
environment which poses a potential health hazard to
repair personnel; HP may require that the product be
maintained by customer personnel under direct HP
supervision. HP may also refuse to provide In-home
service in special circumstances and will provide an
alternative repair method such as Carry-in repair.

Obtaining Hardware Warranty Repair
Service

For the duration of the one-year parts and labor warranty,
repair service includes Consumer-replaceable Parts
services, Carry-in services and In-home services as
described below. To obtain hardware warranty service, call
the HP Customer Care Center. You must be prepared to
supply the proof-of-purchase date.

The time it takes to repair your computer will vary based
upon location and circumstances. The phone agent can
supply more details.

Consumer-Replaceable Parts Services

Consumer-replaceable components — such as the
keyboard, mouse, speakers, and monitor — may be
serviced through expedited part shipment. In this event,
HP will send you the component and, if necessary,
telephone assistance on replacement of the component. In
some cases, HP will ask for a credit card as collateral for
the part (such as monitors) and will charge you for the
retail price of the part if the failed product is not returned
within 30 days.

Carry-In Services

Hardware service during the one-year warranty period is
provided by bringing or mailing your PC to an HP Pavilion
authorized service provider. The HP Customer Care Center
can provide you with details on the location nearest you.

In-Home Services

In-home service is available for certain products sold and
serviced in Hong Kong SAR and Singapore only, and is
unavailable in certain locations. The HP Customer Care
Center can give you more information.

HP Software Product
License Agreement

ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO
THE HP SOFTWARE LICENSE TERMS SET FORTH
BELOW; USING THE SOFTWARE INDICATES YOUR
ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO
NOT ACCEPT THESE LICENSE TERMS, YOU MAY
RETURN THE SOFTWARE FOR A FULL REFUND. IF
THE SOFTWARE IS BUNDLED WITH ANOTHER
PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED
PRODUCT FOR A FULL REFUND.

The HP Software Product License Agreement will govern
all Software which is provided to you with the exception of
Microsoft
you under the Microsoft End User License Agreement
(EULA) contained in the Microsoft documentation online.

The following License Terms govern your use of the
accompanying Software unless you have a separate signed
agreement with HP.

®

Software. Microsoft Products are licensed to

6

License

GRANT — HP grants you a license to use one copy of the
Software. “Use” means storing, loading, installing,
executing, or displaying the Software. You may not modify
the Software or disable any licensing or control features of
the Software. If the Software is licensed for “concurrent
use,” you may not allow more than the maximum number
of authorized users to Use the Software concurrently.

OWNERSHIP — The Software is owned and copyrighted
by HP, its subsidiaries, or its third-party suppliers. Your
license confers no title to, or ownership in, the Software
and is not a sale of any rights in the Software. HP’s third­party suppliers may protect their rights in the event of any
violation of these License Terms.

No Disassembly

DECRYPTION — You may not disassemble or decompile
the Software unless HP’s prior written consent is obtained.
In some jurisdictions, HP’s consent may not be required for
limited disassembly or decompilation. Upon request, you
will provide HP with reasonably detailed information
regarding any disassembly or decompilation. You may not
decrypt the Software unless decryption is a necessary part
of the operation of the Software.

TRANSFER — Your license will automatically terminate
upon any transfer of the Software. Upon transfer, you must
deliver the Software, including any copies and related
documentation, to the transferee. The transferee must
accept these License Terms as a condition to the transfer.

Copies

ADAPTATIONS — You may only make copies or
adaptations of the Software for archival purposes or when
copying or adaptation is an essential step in the authorized
Use of the Software. You must reproduce all copyright
notices in the original Software on all copies or
adaptations. You may not copy the Software onto any
public network.

If your computer was shipped with a Recovery CD, (i) the
Recovery CD and/or Support Utility software may be used
only for restoring the hard disk of the HP computer system
with which the Recovery CD originally was provided, and
(ii) if separate EULA(s) are included with your computer
for any other Microsoft products which are included on the
Recovery CD, those Microsoft products are subject to the
terms of their respective EULA(s).

TERMINATION — HP may terminate your license upon
notice for failure to comply with any of these License
Terms. Upon termination, you must immediately destroy
the Software, together with all copies, adaptations, and
merged portions in any form.

EXPORT REQUIREMENTS — You may not export or re­export the Software or any copy or adaptation in violation
of any applicable laws or regulations.

(REV. 090502)

7

Declaration of Conformity

y

According to ISO/IEC Guide 22 and EN 45014

Manufacturer’s Name: Hewlett-Packard Company

Manufacturer’s Address: 10500 Ridgeview Ct.

Cupertino, CA 95015-4010
USA

declares that the product

Product Name: HP Pavilion Multimedia Personal

Computer System

Model Number(s): 100 series, 300 series, 400 series,

500 series, 600 series, 700 series,
a000 series, t000 series, m000 series

Product Options: All

conforms to the following Product Specifications:

Safety: IEC 60950:1991 + A1, A2, A3, A4

EN 60950:1992 + A1, A2, A3, A4, A11
IEC 60825-1:1993 + A1/E 60825-1:1994 + A11
Class 1 (Laser/LED)

2)

/ICES-003,

1)

1)

EMC: CISPR 22:1997/EN 55022:1998 Class B

CISPR 24:1997/EN 55024:1998

IEC 61000-3-2:1995/EN61000-3-2:1995 + A14 —
Harmonics
IEC 61000-3-3:1994/EN61000-3-3:1995 — Flicker

FCC Title 47 CFR, Part 15 Class B
Issue 2
AS/NZS 3548:1995 + A1 + A2:1997/CISPR
22:1993 + A1 + A2:1996 Class B

Telecom: TBR 21:1998, EG201 121:1998

Supplementary Information:

The product herewith complies with the requirements of
the following Directives and carries the CE marking
accordingly.

— the R&TTE Directive 1999/5/EC

1) The Product was tested in a t
Hewlett-Packard Personal Computer and peripherals.

2) This Device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.

Hardware Quality Engineering Manager
Cupertino, CA, USA July, 2003

For Regulatory Compliance Information ONLY, contact:

Australian Contact: Product Regulations Manager

Hewlett-Packard Australia Ltd.
31-41 Joseph Street
Blackburn, Victoria 3130
Australia

pical configuration with

Operating Specifications

Electrical ratings: Models: 100 series, 300 series, 400 series,

500 series, 600 series, 700 series,
a000 series, t000 series, and m000 series
100–127 V/200–240 V,
4/2 A, 50/60 Hz

Operating
temperature:

5° to 35° C

(On models with DVD+RW/+R drives,
the operating temperature is 5° to 30° C)

Storage temperature: –40° to 70° C

Operating humidity: 15 to 80% @ 26° C

Storage humidity: 90% @ 65° C (non-condensing)

Operating altitude: 0–2286 m

Storage altitude: 0–4572 m

Batteries are delivered with this product. When empty, do
not throw them away but collect as small chemical waste.

8

Regulatory and Safety Information

precautions should always be followed to reduce

kitchen

Do not use this product to report a gas leak in

an uninsulated modem cable, jack, or internal

WARNING: The HP Pavilion is heavy; be sure to
use ergonomically correct lifting procedures
when moving the computer.

WARNING: Electrostatic discharge (ESD) can
damage disk drives, add-in cards, and other
components. If an ESD station is not available,
wear a wrist strap attached to a metal part of
the computer. Place cards on a conductive foam
pad or inside the conductive wrapper they came
in; do not place the cards on top of the wrapper.

WARNING: Do not operate the system with the
cover removed. Always replace the cover before
turning on the system.

WARNING: Please read the “Additional Safety
Information” located later in this document
before installing and connecting your system to
the electrical power system.

WARNING: Using the wrong type of memory
module could damage the system.

WARNING: Do not pull the memory module out
of the socket. Use the retaining clips to eject the
module.

WARNING: Do not overload the system by
installing add-in cards that draw excessive
current. The system is designed to provide
2 amps (average) of +5 V power for each
board/card in the computer. The total +5 V
current draw in a fully loaded system (one with
all add-in card slots filled) must not exceed the
total number of slots multiplied by 2 amps.

WARNING: Be careful of the sharp edges on the
expansion slot cover.

WARNING: There is danger of explosion if the
battery is incorrectly replaced. Replace only with
the same, or equivalent, type of battery. Discard
used batteries according to the manufacturer’s
instructions.

ENERGY STAR Compliance

Hewlett-Packard Pavilion PCs and
Monitors marked with the ENERGY

®

STAR

logo on the packaging box qualify
with the U.S. Environmental Protection
Agency’s ENERGY STAR guidelines for energy efficiency.

Products with the ENERGY STAR label are designed to use
less energy, help you save money on utility bills, and help
protect the environment.

ENERGY STAR

®

is a registered trademark owned by the

U.S. government.

WARNING: When using this device, basic safety

the risk of fire, electric shock, and injury to
persons, including the following:

Do not use this product near water, for

•

example, near a bathtub, wash bowl,
sink or laundry tub, in a wet basement or
near a swimming pool.

Avoid using this product during an electrical

•

storm. There may be a remote risk of electric
shock from lightning.

•

the vicinity of the leak.
Always disconnect the modem cable before

•

opening the equipment enclosure or touching

components.
If this product was not provided with a

•

telephone line cord, use only No. 26 AWG or
larger telecommunication line cord in order to
reduce the risk of fire.

Do not plug a modem or telephone cable into

•

the Network Interface Card (NIC) receptacle.

SAVE THESE INSTRUCTIONS

9

Additional Safety

v

W

W

Information

This product has not been evaluated for connection to an
“IT” power system (an AC distribution system with no
direct connection to earth, according to IEC 60950).

AC Power Safety Warning

WARNING: Install the computer near an
AC outlet. The AC power cord is your
HP Pavilion’s main AC disconnecting device and
must be easily accessible at all times. For your
safety, the power cord provided with your
system has a grounded plug. Always use the
power cord with a properly grounded wall
outlet, to avoid the risk of electrical shock.

WARNING: Your system is provided with a

oltage select switch for use in a 115 or 230 VAC
power system. The voltage select switch has
been pre-set to the correct voltage setting for use
in the particular country/region where it was
initially sold. Changing the voltage select switch
to the incorrect position can damage your
PC and void any implied warranty.

ARNING: To reduce the possibility of an electric
shock from the telephone network, plug your
computer into the AC outlet before connecting it
to the telephone line. Also, disconnect the
telephone line before unplugging your computer
from the AC power outlet.

WARNING: Always disconnect the modem cord
from the telephone system before installing or
removing your computer cover.

ARNING: Do not operate the computer with the
cover removed.

WARNING: The power supply is not user­serviceable. To prevent damage to the power
supply, have a qualified person repair or replace
it. All other components are user-serviceable.

WARNING: For your safety, always unplug the
system from its power source and from any
telecommunications systems (such as phone
lines), networks, or modems before performing
any of the procedures described in this guide.
Failure to do so may result in personal injury or
equipment damage. Hazardous voltage levels
are inside the power supply and modem of this
product.

Lithium Battery Caution

WARNING: The PC uses a lithium battery, type
CR2032. There is danger of an explosion if the
battery is incorrectly replaced. Replace only with
the same, or equivalent, type recommended by
the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions.

Laser Safety Statement

Class 1 LED Product

The CD-ROM and DVD-ROM drives contain a laser system
and are classified as a “Class 1 Laser Product” under a
U.S. Department of Health and Human Services (DHHS)
Radiation Performance standard according to the
Radiation Control for Health and Safety Act of 1968.

Should the unit ever require maintenance, contact an
authorized service location.

WARNING: Use of controls, adjustments, or
performance procedures other than those
specified in the User’s Guide may result in
hazardous radiation exposure. To prevent direct
exposure to laser beam, do not try to open the
enclosure of the CD-ROM or DVD-ROM.

Laser Product Label

The following label or equivalent is located on the surface
of HP laser products:

This label indicates that the product is classified as a
CLASS 1 LASER PRODUCT. This label appears on a laser
device installed in your product.

10

TV Antenna Connectors Protection

External Television Antenna Grounding

If an outside antenna or cable system is connected to the
product, be sure the antenna or cable system is electrically
grounded so as to provide some protection against voltage
surges and built-up static charges. Article 810 of the
National Electrical Code, ANSI/NFPA 70, provides
information with regard to proper electrical grounding of
the mast and supporting structure, grounding of the lead­in wire to an antenna-discharge unit, size of grounding
conductors, location of antenna-discharge unit, connection
to grounding electrodes, and requirements for the
grounding electrode.

Lightning Protection

For added protection of any Hewlett-Packard product
during a lightning storm, or when it is left unattended and
unused for long periods of time, unplug the product from
the wall outlet and disconnect the antenna or cable system.
This will prevent damage to the product from lightning
and power line surges.

Power Lines

An outside antenna system should not be located in the
vicinity of overhead power lines or other electric light or
power circuits, or where it can fall into such power lines or
circuits.

WARNING: When installing an outside antenna
system, extreme care should be taken to keep
from touching such power lines or circuits as
contact with them could be fatal.

Antenna Grounding

Reference

1

2

3

4

5

6

7

7

6

5

4

3

1

Antenna Grounding

Grounding Component

Electric Service Equipment

Power Service Grounding Electrode System
(NEC Art 250, Part H)

Ground Clamps

Grounding Conductors (NEC Section 810-21)

Antenna Discharge Unit (NEC Section 810-20)

Ground Clamp

Antenna Lead in Wire

2

11

© 2003 Hewlett-Packard Development Company, L.P.
All rights reserved.