HP PAVILION 9800, PAVILION 8800 User Manual

MSP3880-U MSP3880-W

PCI 56K MODEM

Users Manual

Version 1.2

PAN EUROPEAN APPROVAL REGULATORY NOTE

The equipment has been approved under CTR21. For such product, the following statement is required :

This equipment has been approved in accordance with Council Decision 98/482/EC for Pan European single terminal

connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual

PSTNs provided in different countries the approval does not, of itself, give an unconditional assurance of successful

operation on every PSTN network termination point.

In the event of problems, you should contact your equipment supplier in the first instance

Dieses Geraet wurde gemaess der Entscheidung 98/482/EG des Rates europaweit zur Anschaltung als einzelne

Endeinrichtung an das oeffentliche Fernsprechnetz zugelassen. Aufgrund der zwischen den oeffentlichen Fernsprechnetzen

verschiedener Staaten bestehenden Unterschiede stellt diese Zulassung an sich jedoch keine unbedingte Gewaehr fuer

einen erfolgreichen Betrieb des Geraets an jedem Netzabschlusspunkt dar.

Falls beim Betrieb Probleme auftreten, sollten Sie sich zunaechst an ihren Fachhaendler wenden.

«Cet équipement a reçu lagrément, conformément à la décision 98/482/CE du Conseil, concernant la connexion

paneuropéenne de terminal unique aux réseaux téléphoniques publics commutés (RTPC). Toutefois, comme il existe

des différences dun pays à lautre entre les RTPC, lagrément en soi ne constitue pas une garantie absolue de

fonctionnement optimal à chaque point de terminaison du réseau RTPC.

En cas de problème, vous devez contacter en premier lieu votre fournisseur.»

«La presente apparecchiatura terminale è stata approvata in conformità della decisione 98/482/CE del Consiglio per la

connessione paneuropea come terminale singolo ad una rete analogica PSTN. A causa delle differenze tra le reti dei

differenti paesi, lapprovazione non garantisce però di per sé il funzionamento corretto in tutti i punti di terminazione di

rete PSTN.

In caso di problemi contattare in primo luogo il fornitore del prodotto.»

«Este equipo ha sido homologado de conformidad con la Decisión 98/482/CE del Consejo para la conexión paneuropea

de un terminal simple a la red telefónica pública conmutada (RTPC). No obstante, a la vista de las diferencias que existen

entre las RTPC que se ofrecen en diferentes países, la homologación no constituye por sí sola una garantía incondicional

de funcionamiento satisfactorio en todos los puntos de terminación de la red de una RTPC.

En caso de surgir algún problema, procede ponerse en contacto en primer lugar con el proveedor del equipo.».

Dit apparaat is goedgekeurd volgens Beschikking 98/482/EG van de Raad voor de pan-Europese aansluiting van

enkelvoudige eindapparatuur op het openbare geschakelde telefoonnetwerk (PSTN). Gezien de verschillen tussen de

individuele PSTNs in de verschillende landen, biedt deze goedkeuring op zichzelf geen onvoorwaardelijke garantie voor

een succesvolle werking op elk PSTN-netwerkaansluitpunt.

Neem bij problemen in eerste instantie contact op met de leverancier van het apparaat..

Network Compatibility Declaration

This product is designed to interwork with the Public Switched Telecommunication Networks in UK, Ireland, Netherlands,

Sweden, Denmark , Finland, Switzerland, Luxembourg, Belgium, France, Germany, Spain, Portugal, Iceland, Greece,

Italy, Norway and Austria.

P/N: 040-512397-121 (Feb 2001)

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Product warranty does not apply to damage caused by lightning, power surges or wrong voltage usage.

NEW ZEALAND TELECOM WARNINGS

General

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item

complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom,

nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all

respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product

is compatible with all of Telecoms network services.

This equipment does not fully meet Telecoms impedance requirements. Perfor mance limitations may occur when used

in conjunction with some parts of the network. Telecom will accept no responsibility should difficulties arise in such

circumstances.

This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service.

If a charge for local calls is unacceptable, the Dial button should NOT be used for local calls. Only the 7-digits of the

local number should be dialled from your telephone. DO NOT dial the area code digit or the 0 prefix.

This equipment may not provide for the effective hand-over of a call to another device connected to the same line.

Important Notice

Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not dependent

on local power, is available for emergency use.

Some parameters required for compliance with Telecoms Telepermit requirements are dependent on the equipment

(PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance

with Telecoms Specification :-

1. (a) There shall be no more than 10 call attempts to the same number within any 30 minute period for any single

2. Where automatic calls are made to different numbers, the equipment shall go on-line for a period of not less than

3. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing.

All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires

that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated

in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose

for its collection, how it is used and what is disclosed to any other party.

manual call initiation, and

(b) The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt

and the beginning of the next attempt.

5 seconds between the end of one attempt and the beginning of the next attempt.

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WARNING

Before installing the Modem card ensure the PC is switched OFF and the mains cord removed. If servicing the Modem card ensure the PC is switched OFF, the mains cord unplugged and the Telecommunications Line cord is disconnected from the Modem Card.

EUROPEAN NETWORK COMPATIBILITY DECLARATION

This product is designed to interwork with the Public Switched Telecommunication Networks in UK, Ireland, Netherlands, Sweden, Denmark , Finland, Switzerland, Luxembourg, Belgium, France, Germany , Spain, Portugal, Iceland, Greece, Italy , Norway and Austria.

The equipment may have interworking difficulties in PSTN networks in other countries. Please contact your equipment supplier if it is desired to use the equipment on another network.

Electrical Safety

Before installing this equipment you must ensure that the power drawn by this card, together with the host and any auxiliary cards drawing power from the host, is within the rating of the host power supply.

The equipment must be installed such that with the exception of the connections to the host, clearance and creepage distances shown in the table below are maintained between the card and any other assemblies that use or generate a voltage shown in the table.

The larger distance shown in brackets applies where the local environment within the host is subject to conductive pollution or dry non-conductive pollution which could become conductive due to condensation. Failure to maintain these minimum distances would invalidate the approval.

Clearance Creepage (mm)

2.0 2.4 ( 3.8) Up to 50 Vrms or Vdc

2.6 3.0 (4.8) Up to125 Vrms or Vdc

4.0 5.0 (8.0) Up to 250 Vrms or Vdc

4.0 6.4 (10.0) Up to 300 Vrms or Vdc

Voltage used or Generated by Host

or Other Cards

‘The analogue telecommunications interface is intended to be connected to telecommunication network voltage (TNV) circuits which may carry dangerous voltages. The telephone cord must remain disconnected from the telecommunications system until the card has been installed within a host which provides the necessary protection of the operator.

If it is subsequently desired to open the host equipment for any reason, the telephone cord must be disconnected prior to effecting access to any internal parts which may carry telecommunication network voltages.

Safety level of the various connectors:

• T elephone Line Connector = TNV3

• PCI connector = SELV

These indications are classified as per safety standards EN60950/A4:

• TNV3: Telecommunications Network Voltage

• SEL V: Safety Extra Low Voltage

Except for the edge connector which plugs into the host’s expansion slot, clearance distance (Xmm) and creepage distance (Ymm) as given in the above table, must be maintained between the communication card and any other assemblies which use or generate a hazardous voltage.

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Contents

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Preface ..................................................................................... 6

Introduction .............................................................................. 7

Before You Begin ....................................................................... 8

2.1 Minimum System Requirements ........................................................ 8

2.2 Safety Precaution ............................................................................ 9

2.3 Installation Notes ............................................................................9

Setting Up Your Modem Card ................................................... 10

3.1 Installing the Modem Card .............................................................10

3.2 Connecting the Modem Card .........................................................13

3.2.1 For MSP3880-U users .........................................................13

3.2.2 For MSP3880-W users ........................................................ 14

Installing the Modem Drivers ..................................................... 15

4.1 For Windows® Me ........................................................................ 15

4.2 For Windows® 98.........................................................................18

4.3 For Windows® 95.........................................................................21

4.4 For Windows® 2000 ..................................................................... 24

4.5 For Windows NT® 4.0 .................................................................. 27

Testing the Modem Card & Setting the Country ........................... 28

5.1 Windows® Me/98/95 ................................................................... 28

5.1.1 Testing the modem..............................................................28

5.1.2 Setting the Country .............................................................31

5.2 Windows® 2000 ..........................................................................33

5.2.1 Testing the modem..............................................................33

5.2.2 Setting the Country .............................................................36

5.3 Windows NT® 4.0 ........................................................................ 36

5.3.1 Testing the modem..............................................................36

5.3.2 Setting the Country .............................................................36

Deinstalling the Modem Card ..................................................... 37

6.1 Windows® Me/98/95 ................................................................... 37

6.2 Windows® 2000 ..........................................................................37

6.3 Windows NT® 4.0 ........................................................................ 37

Frequently Asked Questions ...................................................... 38

Troubleshooting Guide ............................................................. 42

Technical Specifications ............................................................. 45

AT Commands ........................................................................ 47

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Preface

This manual covers the models MSP3880-U and MSP3880-W.

This manual gives you a step-by-step guide of the following:

1. Installation of your modem card to your computer

2. Connection to the phone line for internet

3. Installation of modem drivers required to run the modem

4. Testing of the modem and setting the country

5. Deinstalling the Modem Cards drivers

To help you clear your doubts and possible problems you may face when using

your modem, we include the sections - Frequently Asked Questions (FAQ) and

Troubleshooting Guide. These sections will provide the answers to some of the

commonly asked questions on your modem as well as guide you along to solve

problems that you may encounter.

For further technical details on your card, you may refer to the ReadMe.txt file

found in your Installation CD.

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Introduction

Congratulations on your purchase of the 56K PCI Modem!

With the 56K PCI Modem alone, you can perform a comprehensive range of modem-

related functions including data communications, sending and receiving of faxes.

The intensive demands of todays Internet applications will no longer be a bottleneck.

Using the 56K PCI Modem, you can now download graphic intensive web pages, high

bandwidth audio and video files as well as large file size software programs at speeds of

up to 56Kbps.

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Before You Begin

This chapter contains information that your need to know before installing your

modem card. They are the basic system requirements needed for your modem card to

run, the safety rules to follow, as well as the installation guidelines.

2.1 Minimum System Requirements

• IBM PC-based computer with Pentium

200 MMX processor

• PCI Bus slot

• 16MB RAM (32 MB for Windows

Me/64 MB for Windows® 2000)

• 10MB hard disk space (system files and modem drivers only)

• CD-ROM drive

• Windows

Me / 98 / 95 / 2000 / NT® 4.0

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Chapter 2  Before You Begin

2.2 Safety Precaution

• Do not remove your card from its protective bag until you are ready to

install it.

• Always try to hold your card by its edges. Avoid touching any electronic

components on your card.

• Static electricity can cause permanent damage to your card. To prevent

such a damage, you must ground yourself during the installation:

» Use a grounding strap - a coiled wire with a clip at one end and an

elastic strap at the other. Wear the strap around your wrist and attach

the clip to any non-painted metal surface of your computer chassis.

» If you do not have a grounding strap, touch any non-painted surface

of your computer chassis before you begin installation, and again

every minute or so until the installation is completed.

2.3 Installation Notes

• Computers vary in configuration, appearance and layout. Therefore, the

installation procedures in this manual apply generally and you should

compare the illustrations here with your computer.

• A Philips screwdriver is required.

• The documentation for your computer should come in handy during the

installation. Have it ready with you.

• If you have an existing non Plug-and-Play modem installed in your computer,

you must first un-install its modem drivers before you remove the card.

Refer to the documentation of your existing modem for details.

If your existing modem is Plug-and-Play, you may proceed to install your

new modem.

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Setting Up Your Modem Card

This chapter contains information on how to install the modem card and the

3.1 Installing the Modem Card

You need to remove any existing modem installed in your computer.

If your modem is non Plug-and-Play, you need to un-install its

modem drivers before you remove it. Check your existing modem

documentation for details on this.

Power off your computer and any connected devices before installing

your modem!

telephone line to your computer.

¶ Remove the cover of your

computer.

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· Select an available PCI

Bus slot and remove its

cover plate. Keep the

mounting screw to

secure your card later.

Chapter 3  Setting Up the Modem Card

PCI Bus Slot

Cover Plate

Mounting Screw

¸ Align your card with

the selected PCI Bus

slot and firmly push it

into the slot. If the card

does not slide in, do

not force it. Make sure

that the card is lined up

properly and try again.

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Chapter 3  Setting Up the Modem Card

¹ Secure your card to your

computer chassis with the

mounting screw.

º Replace the cover of your

computer.

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Chapter 3  Setting Up the Modem Card

3.2 Connecting the Modem Card

3.2.1 For MSP3880-U users

LINE - to Telephone

Wall Socket

PHONE - from Telephone set

Telephone set

Telephone Wall Socket

¶ Connect one end of the telephone extension cord to the modem card and

the other end to the telephone wall socket.

· Connect a telephone set to the modem card.

(This optional connection eliminates the need to switch between your telephone set

and your modem card if they are sharing the same telephone wall socket)

This completes the setting up of your modem. Please proceed to the next chapter

to install your modem drivers.

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Chapter 3  Setting Up the Modem Card

3.2.2 For MSP3880-W users

LINE – to Telephone Wall Socket

Telephone Wall Socket

¶ Connect one end of the telephone extension cord to the modem card and

the other end to the telephone wall socket.

This completes the setting up of your modem. Please proceed to the next chapter

to install your modem drivers.

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Installing the Modem Drivers

This chapter contains information on how to install the modem drivers under

Windows® Me/98/95/2000 and Windows NT® 4.0.

4.1 For Windows® Me

(The following screen shots are taken from the MSP3880-W modem card)

Power on your computer to start Windows® Me. Windows® Me will detect the

newly installed modem and an Add New Hardware Wizard window will appear.

Place your Installation CD into your

CD-ROM drive.

Select the Specify the location of

the driver (Advanced) option.

Click Next.

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