HP PAVILION 700, PAVILION 900 User Manual

Quick Start Guide
The information in this document is subject to change without notice.
®
Hewlett-Packard
HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of HP.
Hewlett-Packard Company Home Products Division P.O. Box 4010 Cupertino, CA 95015-4010 USA
© Hewlett-Packard Company, 2001. All rights reserved.
Hewlett-Packard is a registered trademark of Hewlett-Packard Company in the United States of America and other countries.
Other brand or product names are trademarks of their respective holders.
Start Here
Welcome
Thank you for becoming a member of the HP Pavilion home PC family. This Start Here section is an overview of some of the value­added software features and tools available on your HP Pavilion. The rest of this
Start Guide
information on how to use your computer. With this guide, you will be able to use your computer with confidence.
Note:
computer may not exactly match the screens pictured on these pages.
gives you more
The screens on your
Quick
Start Here
Quick Start Guide
iii
Inventory Checklist
Power cord
Modem/telephone cable
Speakers
The documentation includes:
Setup poster
Quick Start Guide
This
Upgrading and Servicing the
guide
PC Warranty and License Information Support Path
Read first, addenda, or other documents if applicable Microsoft Windows manual
My Pavilion
card
brochure
PC
Keyboard
Mouse
Documentation packet of books
Note:
Your system contents may vary.
iv
HP Pavilion home PC
Register with HP
Register your HP Pavilion home PC with Hewlett-Packard to help us assist you with your technical support needs.
Start Here
Quick Start Guide
v
Internet
Click Start, All Programs, then Easy Internet Sign-up for a simple step-by-step wizard to guide you through setup for the Internet and e-mail.
For information about modem setup, the Internet, and e-mail, see the related chapters inside this guide. You can also find helpful information by clicking Start, Help and Support, then My Hewlett-Packard
Computer.
vi
HP Pavilion home PC
HP Desktop
The HP desktop has shortcut icons to make it easy to find the things you need. Click the icon to find out more information.
Help and Support
Note:
The screen on your computer may not exactly match the screen pictured here.
HP Tour Guide
Easy Internet Sign-up
Start Here
Quick Start Guide
vii
HP Center
The latest software and services
See more buttons
Manage your personal finances
Click Start, All Programs, hp center, then hp center again. Get the latest support updates and great Internet deals on shopping, personal finance, music, and entertainment.
Great offers from HP
Get help and support when you need it
Customize
Ticker display
hp center help
viii
HP Pavilion home PC
Start Menu
Click the Start button to view the Start menu, the entry point to everything on your computer. Look at the following pages to learn about important software programs and tools available to you.
Click All Programs to find HP-specific applications.
All Programs
Start button
Note:
The screen on your computer may
not exactly match the screen pictured here.
Start Here
Help and Support
Quick Start Guide
ix
Help and Support
HP Pavilion information and support
Click Start then Help and Support to learn about your computer and get your questions answered.
x
HP Pavilion home PC
My Hewlett-Packard Computer
Learn how to use your HP Pavilion home PC
Click Start, Help and
Support, then My Hewlett-Packard Computer for detailed
instructions and information about your HP Pavilion.
Start Here
Quick Start Guide
xi
HP Instant Support
Send a help request
Click Start, Help and
Support, then HP Instant Support. Run tests yourself,
or contact an HP Support Analyst for help via the Internet.
xii
HP Pavilion home PC
Note:
HP Instant Support is not available on all models.
All Programs
Click Start then All Programs to find all the software programs on your computer. Click hp tools to find HP drivers and the HP Tour Guide.
hp tools
All Programs
Star
t button
Note:
The screen on your computer may not exactly
match the screen pictured here.
Start Here
Quick Start Guide
xiii
HP Tour Guide
Click Start, All Programs, hp tools, then hp tour guide. Let the HP Tour Guide
show you the desktop, My Software Programs, and the basics of the Internet and e-mail.
xiv
HP Pavilion home PC
Your HP Pavilion PC Warranty and Support
You can get help over the telephone from HP.
See the
Information
Warranty and License
included with the computer documentation for the terms of your HP Pavilion warranty coverage.
See the
Support Path
card, also included with the computer documentation, for support telephone numbers.
Warranty and License Information
HP Pavilion home PC
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aldibhq oclieb, tockco coeiclti. Bielslb ibidktn citiey, tickwp. Alclibik bilsjdj qiexlb oleilb trufcku, budk, budhy, y iortor. Venhgutr bidl bidl theor sllic. Glficl sligi Hbidlsl boosl. Quqlaldip, rild bid i whaysmma mlclsid. Bsolbi bidl rncosirm mnsilc scmudii.
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Bosill nilslor porococol
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support path
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http://www.com/enim
HP Durial Hbuld
Jodiiy disllbiy:
408-123-4567
Jidlsli tii bieysl
HP Gt slidi tixlditi:
help
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HP Wsible sizlbo:
http://www.com
Start Here
Note:
This document is not included with
all models.
Quick Start Guide
xv
HP Web Sites
Type these Web site addresses into the Address box of your Internet browser, and press the Enter key on your keyboard to find helpful information from HP online.
www.hp.com
Go to HPs main Web site for the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HPs home and business services.
www.hp.com/cposupport
Use this direct link to HPs Customer Care Web site for all your technical support needs.
www.myhpclub.com
Go to My HP Club Web site for tips and tricks, activities, special deals, sneak previews, and more.
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HP Pavilion home PC
Microsoft Windows XP Operating System
For questions about the Microsoft® Windows® XP operating system, try these sources of information:
Help and Support, for onscreen help and troubleshooting (click Start then Help and Support)
Microsoft Windows manual, included with the computer documentation packet
Start Here
Quick Start Guide
xvii
xviii
HP Pavilion home PC
Contents
Start Here ........................................... iii
Introducing the Quick Start Guide......... 1
Safety Information................................................. 1
Using the Quick Start Guide .................................. 5
Setting Up the Computer ......................7
Turning On the Computer for the First Time .............. 7
Registering with HP............................................... 8
Working in Comfort ............................................ 10
Using the Computer ........................... 11
Introducing the Basics ......................................... 11
Windows Operating System ............................ 11
Start Menu ..................................................... 11
HP Center ...................................................... 12
Help and Support ........................................... 13
Using the Mouse ................................................ 14
The Scroll Feature ........................................... 15
The Autoscroll Feature ..................................... 15
The Panning Feature ....................................... 16
Using the Keyboard............................................ 16
Introduction.................................................... 16
Features ........................................................ 19
Buttons .......................................................... 20
Button Configuration ....................................... 23
Adjusting Speaker Volume ................................... 24
Turning Off the Computer .................................... 25
Putting the Computer into Standby and
Hibernation Mode .............................................. 26
Standby Mode ............................................... 26
Hibernation Mode .......................................... 27
Automatic Standby or Hibernation Mode .......... 28
Quick Start Guide
xix
Contents
Setting Up and Using the Internet .......29
Introducing the Internet........................................ 29
What Is the Internet? ....................................... 29
What Is an ISP?.............................................. 30
What Is the World Wide Web? ........................ 30
What Is a URL? .............................................. 30
What Is an E-Mail Address?............................. 31
How Do I Search the Web? ............................. 31
Setting Up the Modem ........................................ 32
Setting Up the Network Adapter .......................... 34
Setting Up Your Internet Account .......................... 36
Signing Up with an ISP Using
Easy Internet Sign-up....................................... 36
Connecting to the Internet.................................... 37
AOL.............................................................. 37
Other ISPs ..................................................... 38
Visiting the Hewlett-Packard Web Site ................... 38
Sending and Receiving E-Mail ............................. 40
If the ISP Provides the Browser.......................... 40
If Using Outlook Express.................................. 41
Doing Everyday Tasks ........................43
Inserting a CD or DVD .........................................43
Removing a CD or DVD .......................................44
Handling CDs.....................................................44
Playing Music CDs ..............................................45
Using the CD-Writer Plus Drive..............................46
Playing DVD Movies............................................47
Viewing Help Information.................................47
Playing a DVD ................................................48
Understanding DVD Terminology.......................49
Using the WinDVD Control Panel ......................49
Using Regional Codes .....................................50
Using HP Tools ....................................................51
Getting HP Updates for the PC ............53
Informing You of Changes ....................................53
Using HP Center for Updates from HP Messages.....53
Start HP Center ...............................................54
Turning Off the HP Center Service .....................55
Re-enabling the HP Center Service ....................55
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HP Pavilion home PC
Resolving Problems............................ 57
Troubleshooting.................................................. 57
Using System Recovery and
Application Recovery .......................................... 65
System Restore ............................................... 65
System Recovery............................................. 65
Application Recovery ...................................... 66
Running the Partition-Based
System Recovery Program................................ 66
Using Application Recovery ............................. 67
Freeing Up Space on Your Hard Disk Drive............ 68
Displaying Hard Disk Space ............................ 69
Increasing Available Hard Disk Space............... 69
Reinstalling Programs ...................................... 70
Index................................................. 71
Contents
Quick Start Guide
xxi
xxii
HP Pavilion home PC
r
Introducing the Quick Start Guide
Safety Information
This product has not been evaluated for connection to an IT power system (an AC distribution system with no direct connection to earth, according to IEC 60950).
AC Power Safety Warning
Warning:
AC outlet. The AC power cord is your HP Pavilion PC’s main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your system has a grounded plug. Always use the power cord with a properly grounded wall outlet to avoid the risk of electrical shock.
Install the computer near an
Warning:
electric shock from the telephone network, plug your computer into the AC outlet before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power outlet.
Warning:
a voltage select switch for use in a 115 or 230 VAC power system. The voltage select switch has been pre-set to the correct voltage setting for use in the particular country where it was initially sold. Changing the voltage select switch to the incorrect position can damage you PC and void any implied warranty.
To reduce the possibility of an
Your system is provided with
Quick Start Guide
Introduction
1
Warning:
modem cord from the telephone system before installing or removing your computer cover.
Warning:
with the cover removed.
Warning:
serviceable. To prevent damage to the power supply, have a qualified person repair or replace it. All other components are user-serviceable.
Warning:
can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the computer. Place cards on a conductive foam pad or inside the card wrapper, if possible, but never on the card wrapper.
Always disconnect the
Do not operate the computer
The power supply is not user-
Electrostatic discharge (ESD)
Warning:
unplug the system from its power source and from any telecommunications systems (such as phone lines), networks, or modems before performing any of the procedures described in this guide. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product.
Avertissement :
à proximité dune prise c.a. Le cordon dalimentation c.a. est le principal dispositif de déconnexion de l’ordinateur HP Pavilion et doit toujours être facilement accessible. Pour votre sécurité, le cordon dalimentation fourni avec votre système possède une prise avec mise à la terre. Branchez toujours le cordon dans une prise murale avec mise à la terre, afin d’éviter les risques d’électrocution.
For your safety, always
Installez l’ordinateur
2
HP Pavilion home PC
Avertissement :
risques de choc électrique en provenance du réseau téléphonique, branchez votre ordinateur dans une prise c.a. avant de le connecter à une ligne téléphonique. En outre, déconnectez votre ligne téléphonique avant de débrancher votre ordinateur de la prise c.a.
Avertissement :
doté dun commutateur de sélection de tension (115 ou 230 volts c.a.). Ce commutateur a été placé sur la tension appropriée pour le pays dans lequel l’équipement est initialement vendu. Mettre le commutateur à la mauvaise position peut endommager lordinateur et annuler toute garantie implicite.
Pour réduire les
Votr e sy s tème est
Avertissement :
modem du réseau téléphonique avant dinstaller ou denlever le couvercle de votre ordinateur.
Avertissement :
lordinateur lorsque le capot est enlevé.
Avertissement :
nest pas réparable par lutilisateur. Pour éviter dendommager le bloc dalimentation, confiez-le à un technicien pour réparation ou remplacement. Tous les autres composants peuvent être changés ou réparés par lutilisateur.
Débranchez la carte
Nutilisez pas
Le bloc d’alimentation
Introduction
Quick Start Guide
3
Avertissement :
e
électrostatiques peuvent endommager les unités de disque, cartes dextension et autres composants. Si vous ne disposez pas dune station de protection contre les décharges électrostatiques, portez un bracelet antistatique relié à une partie métallique de lordinateur. Placez les cartes sur un tapis en mousse conducteur ou dans leur emballage, mais ne les posez jamais sur leur emballage.
Des décharges
Avertissement :
débranchez toujours le système de sa source dalimentation, de tout système de télécommunications (comme les lignes téléphoniques), des réseaux et des modems avant d’exécuter lune des procédures décrites dans ce chapitre. Si vous ne respectez pas ces consignes, vous risquez de vous blesser et de causer des dommages matériels. Des niveaux d tension dangereux se trouvent à lintérieur du bloc dalimentation et du modem de ce produit.
Pour plus de sécurité,
4
HP Pavilion home PC
Using the Quick Start Guide
Thank you for purchasing the HP Pavilion home PC. Weve made it easy for you to start using the PC right away. The setup poster shows you how to connect your computer, and this
Quick Start Guide
from there.
will help you continue
3
Use the CD/DVD/CD-RW drive to play music, watch movies, or record information on CD discs.
3
Use HP Tools.
3
Save power with standby and hibernation modes.
3
Solve common problems.
Note:
This
Be sure you set up the computer near a telephone line so that you can easily connect the modem for Internet access.
Quick Start Guide
will help you learn
how to:
3
Turn the computer on and off correctly.
3
Set up an Internet account and connect to the Internet.
3
Adjust the speaker volume.
3
Insert and remove a CD disc.
You can find additional information about the PC in the onscreen Help and Support Center, which is on the computer. Just click Start, and then click Help and Support.
You can find information about accessing internal parts of the computer chassis in the printed
Upgrading and Servicing the PC
guide
included with your PC.
Quick Start Guide
Introduction
5
6
HP Pavilion home PC
Setting Up the Computer
Complete the computer setup, turn on the computer for the first time, and finish the registration process. Then you may add any printer, scanner, camera, or other peripheral equipment you have for your system.
Turning On the Computer for the First Time
After youve completed connecting the components of the HP Pavilion by using the steps illustrated on the setup poster, youre ready to turn on the computer.
First, press the Power button on the monitor. Then, to turn on the computer, press the On button on the front of the PC.
Note:
The power supply is pre-set for the country in which you purchased the HP Pavilion. If you move to another location, please make sure you check the voltage requirements in the country you reside before plugging your PC into an AC power outlet.
Quick Start Guide
Setup
7
Your computer may look different from the ones shown here.
On button
When you first turn on the computer, a series of startup screens appears. To proceed with the initial Microsoft
®
Windows® setup, you must
answer a few questions.
Registering with HP
As part of the initial setup in some regions, you will be prompted to register the computer with HP. It’s important to register so that you can be notified of changes and updates to the HP Pavilion. This information also assists the HP Customer Care Center if you ever need to call for support.
We recommend that you register the HP Pavilion at this time.
8
HP Pavilion home PC
You can get help over the telephone from HP. See the
Warranty and License Information
included with the computer documentation for the terms of your HP Pavilion warranty coverage. See the
Support Path
card, also included with the computer documentation, for support telephone numbers.
You can also upgrade your standard factory warranty. For information, please go to www.hp.com/go/hpsupportpack or call 1-888-999-4747.
Quick Start Guide
Setup
9
Working in Comfort
After assembling the HP Pavilion, but before you begin using the computer, make sure the computer and your work area are properly set up to maintain your comfort and productivity. Refer to Working in Comfort with Your HP Pavilion PC in the Help and Support Center for important ergonomic information. Just click
Start, Help and Support
, then
Hewlett-Packard Computer
My
.
50–70 cm
(20–28 inches)
0–15˚
0–15˚
10
HP Pavilion home PC
Using the Computer
Basics
Introducing the Basics
Windows Operating System
The operating system for your PC is Microsoft Windows XP. Windows displays the desktop on the monitor. The taskbar with the Start button appears at the edge of the desktop display.
Start Menu
Click the Use this menu to:
3
Select programs or documents.
3
Open the Help and Support Center.
3
Start a search.
3
Run a program.
3
Open the Control Panel to view or change settings.
The Start menu also displays the buttons and Computer button to turn off the computer or to restart it.
Start
button to open the Start menu.
Turn Off Computer
Log Off
. Click the Tur n Of f
Quick Start Guide
11
HP Center
HP Center is a service that offers you support updates, special offers, and news. (HP Center is not available in all countries.)
To open the HP Center, click taskbar, select
hp center
The HP Center toolbar displays.
All Programs
, and then click
Start
on the
, select
hp center
.
HP Center downloads different topics of information to your computer and then updates the information when new details become available. Display the information by using the HP Center buttons on the toolbar. Downloads occur while you are connected to the Internet and your computer is idle. You can read HP Center content even when you are not connected to the Internet. For more information, click the toolbar and select
hp center
button on the HP Center
Help
.
12
HP Pavilion home PC
Help and Support
HP Instant Support
To open the Help and Support Center, press the Help button on your keyboard, or click the taskbar and select
Help has information, tours, tutorials, and a section called Frequently Asked Questions (FAQs). Help also has troubleshooting tools to assist you, including HP Instant Support. (Instant Support is not available in all countries.)
Help and Support
Start
on
.
When you need assistance to solve a computer­related problem, start Instant Support:
Click Start on the taskbar, and click Help
1
and Support. Click HP Instant Support.
2
Click Request Help.
3
Follow the onscreen instructions to run a test
4
or submit a problem to Instant Support.
When you submit a problem to Instant Support, you communicate over the Internet with an HP Support analyst. The analyst will work with you until the problem is solved.
Basics
Quick Start Guide
13
Using the Mouse
Your PC includes a mouse. When you move the mouse, its roller ball moves and causes the cursor on the screen to move. Use the mouse on a flat surface.
Some computers include a scrolling mouse. Like an ordinary mouse, the scrolling mouse has two buttons on the top. Click the left mouse button to position the cursor or to select an item. Click the right mouse button to display a menu of commands available for the item you clicked.
Left button
Right button
You may have an optical mouse that uses a light, instead of a roller ball, to sense movement. Use the optical mouse on a non-translucent surface.
Note:
14
The optical mouse cannot work on a glass, translucent, or reflective surface.
HP Pavilion home PC
Scroll wheel button
Left button
Right button
You can change the configuration of these two mouse buttons for left-handed use. Refer to Reverse your mouse buttons in the onscreen Help and Support Center.
Use the wheel button in the middle of the mouse to scroll or select items on the screen. You can use the scrolling mouse in these ways:
3
Scroll through a document without having to click the scroll bar.
3
Use the autoscroll feature to have the document scroll automatically.
3
Skim through a document.
The Scroll Feature
To scroll toward the beginning of a document, roll the mouse wheel up (away from you). To scroll toward the end of a document, roll the wheel down (toward you).
The Autoscroll Feature
The autoscroll feature allows you to read through a document while the document scrolls automatically.
1
To use autoscroll, place the cursor next to the text where you want to begin scrolling and press the wheel button once. An autoscroll icon appears.
2
To begin scrolling, move the mouse in the direction you want to scroll. The farther you move the pointer from the starting point, the faster the document scrolls.
3
To stop autoscroll, press the wheel button again.
Basics
Quick Start Guide
15
The Panning Feature
Use the panning feature when you want to skim through a document.
Using the Keyboard
Introduction
1
To use panning, press and hold down the wheel button.
2
Slowly move the mouse in the direction you want to scroll. The farther you move the pointer from the starting point, the faster the document pans.
3
To stop the panning feature, release the wheel button.
16
HP Pavilion home PC
The keyboard has an arrangement of standard keys and special buttons.
The illustrations show the location of the keys and buttons. The location of keys or buttons on your keyboard may vary from the illustrations.
Alphanumeric keys
The alphanumeric keys are the main keys found on a standard typewriter.
Function keys
Arrow keys
Basics
The function keys are the F1 through F12 keys located above the main keys. Pressing F1 displays a help window for the software program being used. Pressing F3 displays a search window. F1 and F3 are available at all times. Other function key operations may depend on what software program you are using.
The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move the cursor for navigation in a Web site, in a document, or in a game.
Quick Start Guide
17
Numeric keys
Special buttons
The numeric keys are the number keys and arithmetic functions found on a basic calculator.
18
HP Pavilion home PC
The special buttons are at the top of the keyboard. (Some models have some of these special buttons on the left side of the main keys.) These buttons operate a CD or DVD player, connect you to the Web, or provide quick access to specific functions. To find out what each of the special buttons does, see “Buttons” on page 20.
Features
Note:
Your keyboard enables you to:
3
3
3
3
3
Your keyboard may not have all the features listed.
Adjust speaker volume. Mute speaker sound. Start and stop playing a CD or DVD, skip to
different tracks, and eject the disc tray. Connect to the Internet (if you have an
established Internet account). Search for information on the Internet.
3
Customize the buttons to open programs and connect to Web sites.
3
Place the PC into standby to save power.
3
Get support information.
3
Find a file or program on the hard drive.
3
Print.
3
Connect USB devices to the keyboard (select models only).
Basics
Quick Start Guide
19
Buttons
The top of the keyboard has a number of special buttons.
Standby
Note:
20
hp
HP
At Home
Help
Some buttons may be labeled differently on your keyboard.
HP Pavilion home PC
My Photo
Print Sports
Center
Shopping
Finance
Connect
Search
Chat
E-Mail
Media Controls
Volume Control & Mute
Icon Feature Description
Standby Puts PC into power-saving mode (screen is blank but PC is still on). To make screen
reappear, press any key on keyboard, or press Standby again. May take 10–30 seconds before screen reappears.
Help Opens the Help and Support Center.
Basics
hp
HP Links to HP Web site. Print Prints documents from most programs.
My Photo Center Opens My Photo Center software. Can be reconfigured.
Shopping
Sports
Finance
Connect
Search
Chat
E-Mail
Goes to popular Web sites. Can be reconfigured to open any site or application.
Quick Start Guide
21
Icon Feature Description
Volu me con tr ol s (Volume knob or Volu me U p a nd Volu me Do wn buttons)
Mute Turns speaker sound on and off.
Music Starts MusicMatch Jukebox. Can be reconfigured.
cd/dvd/mp3 Operates CD or DVD player: open and close top disc tray, skip tracks, pause,
Volu me kn ob :
volume when turned counterclockwise. Can be turned indefinitely, even after maximum sound has been reached.
Volume Up and Down buttons:
volume and the Volume Down
and stop.
Increases speaker volume when turned clockwise and decreases
Press the Volume Up
button to decrease volume.
button to increase
The Internet buttons will work only if you have established an online connection and have signed up with an Internet Service Provider (ISP).
22
HP Pavilion home PC
Button Configuration
You can reconfigure the special buttons on the keyboard to open different programs or files, or to connect to favorite Web sites.
1
2
3
4
5
Start
Click Choose Click
if present. Click In the Keyboard Properties window that
appears, click the
on the taskbar.
Control Panel
Printers and Other Hardware
Keyboard
.
.
Buttons
tab.
,
6
Double-click the button you want to change. The button configuration window opens.
7
Choose the button capability from the drop­down list. Enter the Display Label and the Address. (For a Web site, enter the complete Web site URL in the Address box.)
8
Click OK.
9
On the Buttons tab, click
10
Repeat steps 6 through 9 for each button you want to reconfigure.
11
Click OK when you are finished reconfiguring the keyboard.
Apply
.
Basics
Quick Start Guide
23
Adjusting Speaker Volume
The HP Pavilion includes a set of stereo speakers that you can either attach to the monitor (select models only) or place on the desk. For details on connecting the speakers to the PC, see the setup poster.
You can adjust speaker volume by:
3
Using the volume knob or buttons on the keyboard.
3
Using the volume knob on the CD-ROM or DVD drive (select models only).
3
Using the volume knob on the speakers (select models only).
3
Using the Volume icon on the taskbar.
Note:
Some applications may result in low volume, even when the volume knob is turned to its maximum position. If this is the case, double­click the increase the Volume settings in the Volume settings window.
Volum e
icon on the taskbar and
The two ways to use the Volume icon are:
Click the Volum e icon on the taskbar.
1
Drag the Volume slider up to increase
2
the volume or down to decrease the volume. When you are satisfied with the sound level,
3
click outside the Volume window to close this window.
Or
24
HP Pavilion home PC
1
Double-click the taskbar. The Volume Control settings window appears.
2
Drag the Volume slider up to increase the volume or down to decrease the volume of a specific sound control.
3
When you are satisfied with the sound level, click the Close box (the X in the corner) to close this window.
Volum e
icon on the
Turning Off the Computer
You can turn off the computer without pressing any buttons on the computer chassis.
1
Close any open software programs. To close programs, click X in the upper-right corner of each window.
2
3
Start
Click
Turn Off Computer
Click the menu.
on the taskbar.
, at the bottom of
Basics
4
5
For information on alternatives to turning off the computer, see the next section Putting the Computer into Standby and Hibernation Mode.
Tur n Of f
Click Turn off the monitor.
.
Quick Start Guide
25
Putting the Computer into Standby and Hibernation Mode
As an alternative to shutting down the computer, you can put the PC in standby mode. To conserve power, you can automatically put the computer into standby and then hibernation by setting the power management timers.
Standby Mode
When the computer is in standby mode, it goes into a low-power state and the monitor is blank as if it’s turned off. The next time you use the computer, any programs, folders, and documents that were open before you put the computer in standby will be available. With standby mode, you can save electricity without having to wait for the PC to go through the normal startup routine when you turn it on.
Standby mode also allows faxes to come through to the computer, and it enables the PC to automatically retrieve e-mail messages and download information from the Web, if you have programmed the computer to do so.
To manually put the computer in standby:
1
Press the Standby button on the keyboard. The screen goes dark, and the computer goes into standby mode.
2
When you want to use the computer again, press a key on the keyboard, or press the Standby button. The screen display reappears just as you left it.
Another way to manually put the computer into standby is to:
1
2
3
Start
Click
Turn Off Computer
Click
Stand By
Click
on the taskbar.
.
.
26
HP Pavilion home PC
If the computer does not work properly when you wake it from standby, reset the computer: press and hold the On button on the front of the PC for approximately 5 seconds until the system turns off. Then turn the computer back on.
Note:
Using the On button to reset the system is not recommended and should be used only as a last resort.
Hibernation Mode
When the computer is in hibernation mode, it saves everything that is in computer memory to the hard disk, turns off the monitor and the hard disk, and then turns itself off. When you turn on the computer, everything (programs, folders, and documents) is restored to the screen.
To manually put the computer into hibernation:
Click Start on the taskbar.
1
Click Turn Off Computer.
2
If
Note:
When you want to use the computer again
4
Hibernate
up your computer for hibernation; refer to steps 1 through 6 of Automatic Standby or Hibernation Mode on page 28.
is not present, you first need to set
after hibernation, press the On button on the front of the PC.
If the computer does not work properly when you wake it from hibernation, restart the computer:
Click Start on the taskbar.
1
Click Turn Off Computer.
2
Click Restart.
3
Basics
Click Hibernate.
3
Quick Start Guide
27
Automatic Standby or Hibernation Mode
To automatically put the computer into standby mode or hibernation, modify the power management settings:
1
2
3
Start
Click Click Click
on the taskbar.
Control Panel
.
Performance and Maintenance
if present.
Click the Power Schemes tab to set the
7
timers for standby and/or hibernation. In the Power Schemes box, select a power scheme from the drop-down list. Choose the timers:
3
To turn on auto-standby for the computer, click a time (such as After 30 mins) in the System standby list.
3
To set the timer for auto-hibernation, click
,
the time to elapse before hibernation in the System hibernates list.
4
5
Power Options
Click
.
Check if the auto-hibernation feature is enabled by clicking the seeing if a check mark is in the
hibernate
check box. If necessary, enable the
Hibernate
Enable
feature by clicking the check box so that a check appears in it.
If you changed the
6
Enable hibernate
box, click Apply.
28
HP Pavilion home PC
tab, and
check
Note:
Click OK.
8
If both standby and hibernation timers are set, the system hibernation timer must be set for a longer time than the system standby timer.
Setting Up and Using the Internet
The HP Pavilion home PC comes with everything you need to sign up with an Internet Service Provider (ISP) and use the Internet.
Your HP Pavilion comes with:
3
Access to the ISPs in your area. Some ISPs offer a traditional dial-up service, and others offer faster technologies such as Digital Subscriber Line (DSL) and cable. (DSL, ADSL, and cable ISPs are not available in all regions.)
3
Internet Explorer Web browser.
3
Outlook Express e-mail software program.
3
V.90 modem and modem software (not available in all models).
3
LAN (Local Area Network) card (select models only).
3
Special keyboard buttons to access the Internet.
Introducing the Internet
What Is the Internet?
The Internet is a group of computers that communicate with each other through telephone lines, digital service, or cable lines. Each Internet computer is independent, and its operators choose which files to make available to users of the Internet. To connect your PC to the Internet and use the information and services available there, you need an ISP.
Internet
Quick Start Guide
29
What Is an ISP?
What Is the World Wide Web?
Internet Service Providers (ISPs) are businesses that give you access to the Internet, and most of them provide an electronic mail service (e-mail). There is usually a monthly fee for this service.
The types of connection vary, and may be a telephone dial-up modem, a LAN (Local Area Network), cable modem, or DSL (Digital Subscriber Line).
When your computer connects to the Internet, it is actually communicating with the ISP’s Internet computer. The ISP verifies your account and then provides you access to the Internet. You use a Web browser program to search, find, and display Web site information. Some ISPs allow you to use the browser program of your choice. Some, like America Online, provide their own browser.
The World Wide Web (WWW) is a public part of the Internet used by individuals, companies, governments, and organizations. These individuals and groups have created millions of Web site pages in support of their activities.
A Web page is a file or group of files that a user can access by entering the Web page’s file location, or URL.
What Is a URL?
The URL (Uniform Resource Locator) identifies a file location, typically in the form
http://www.name.extension
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HP Pavilion home PC
The URL contains the protocol and the pathway to a site and may include the path to a specific
dot
.edu
in the URL
used by
file within that site. Each period or separates elements within the address. You will
.com
see the URL extension
.gov
used by governments, and universities. When you enter the URL into your browser Address box, and press the Enter key on your keyboard, the browser contacts that location and displays the Web page for you.
used by companies,
What Is an E-Mail Address?
When you use e-mail, your e-mail address identifies the electronic post office box where people can send you electronic mail. E-mail addresses have the form
name@domain_name
The
domain name
or organization, and includes an extension identifying the kind of organization the ISP is.
is usually the name of the ISP
For example, if your name is Jane Jones and XYZ is your ISP, your e-mail address might be
JaneJones@xyz.com
with the extension business. For information on using e-mail, see Sending and Receiving E-Mail on page 40.
.com
indicating that XYZ is a
How Do I Search the Web?
The browser program you use includes a Search feature. You may need to click a button or select the feature from a menu to display it, depending on the type of browser program it is.
The Search feature provides a box where you enter a question or a word that describes the information you want to find. If you enter one or a few general words, you may get many general results. If you enter several precise words, you usually get fewer but more specific results.
Internet
Quick Start Guide
31
The Windows Search feature includes direct access to the Internet Explorer Search. (If the ISP provides the browser, you may not be able to use Internet Explorer to search the Web.) To begin a search:
1
2
3
4
5
Start
Click Click Click
to scroll down in the list to see this option.) Type a word or question into the Search box. Click
on the taskbar.
Search Search the Internet
Search
.
.
. (You may have
Setting Up the Modem
The modem is used for connecting to an ISP that provides telephone dial-up connection to the Internet. There are other ways to connect to the ISP that do not use the telephone modem, such as a LAN (Local Area Network), or DSL (Digital Subscriber Line). See Setting Up the Network Adapter on page 34 if you are connecting through a LAN. Check with your ISP for specifics on your connection.
Note:
Your computer may not come with a modem.
The computer connects to the Internet (if needed), performs the search, and displays the results. Click a link in the results list to display the Web page.
There are also Web sites specifically created for searching the Web. These are called
engines.
to find information.
32
Search engines use a number of ways
HP Pavilion home PC
search
Before you can connect to the Internet and send or receive e-mail and faxes using telephone dial-up, you must connect the telephone line to the modem, which is in the computer.
The setup poster shows you how to plug in a modem/telephone cable to the computer modem connector and to your telephone line wall jack connector.
To identify the modem, look at the back panel of the computer. The modem looks similar to one of the following illustrations. Your computer may have only one modem/telephone connection.
Modem/telephone connectors
Or
Or
Telephone Line switch
2
1
To connect the cable between the modem and the telephone line:
Plug one end of a modem/telephone cable
1
into the Line connector on the back of the computer. This connector is labeled with either
Line
or a jack symbol, or is colored red.
Plug the other end of the cable into the
2
telephone line jack on the wall. On modems with a Telephone Line switch,
3
make sure the switch is in position 1.
Internet
Modem connector
Quick Start Guide
33
2
1
Setting Up the Network Adapter
Modem/telephone cable
Telephone (optional)
You can also connect a telephone to the black connector on the modem. By connecting a telephone to the modem, you can make regular (voice) telephone calls when you are not using the modem even if the computer is turned off.
The network interface adapter provides a high­performance connection to an Ethernet (10BaseT) or Fast Ethernet (100BaseT) network. After this adapter is connected to a local area network (LAN), you will be able to get a high­speed connection to the Internet through the LAN. For information about high-speed providers, click the
Easy Internet Sign-up
icon found on the desktop or in the Start menu under All Programs.
This network connection also allows you to share printers, data, and other devices among your PCs.
Note:
Your computer may not come with a network interface adapter.
34
HP Pavilion home PC
Locate the RJ-45 port on the back of the computer. (Refer to the illustration that matches your system.)
RJ-45 port
Warning:
cable into a telephone jack.
With the computer turned on, check the
3
DO NOT plug the network
light-emitting diodes (LEDs) on the network adapter. The LEDs on each type of network adapter are described below. (Refer to the illustration that matches your system.)
To connect the network interface adapter to the network:
1
Plug the network cable into the RJ-45 port on the network adapter. The port is located on the back of the computer.
Note:
Plug the other end of the network cable into a
2
Do not connect a telephone cable (RJ-11 connector) to the network adapter port (RJ-45).
10BaseT or a 100BaseT port on the network hub.
Note:
The hub is a device to which all computers on the network are connected.
LEDs
3
10 LNK Lit green when connected to a 10BaseT port
3
100 LNK Lit green when connected to a 100BaseT port
3
ACT Lit during network data transfer activity
Quick Start Guide
Internet
35
LEDs
3
100
Lit green when connected to a
100BaseT port
3
LINK
Lit green with valid network
connection
3
LINK
Lit green with valid network
connection
3
ACTIVITY
Lit yellow during network
data transfer activity
LEDs
Setting Up Your Internet Account
Before you can connect to the Internet, you need to sign up with an Internet Service Provider (ISP).
HP has selected service providers to assist you with easier Internet access. Use Easy Internet Sign-up to find the HP service providers and their service availability in your area.
Signing Up with an ISP Using Easy Internet Sign-up
Easy Internet Sign-up helps you sign up for a new Internet account, set up an existing account, or configure Internet access using a LAN (Local Area Network), cable modem, or DSL (Digital Subscriber Line).
36
HP Pavilion home PC
1
Connect the telephone line to your modem. Refer to the setup poster and to Setting Up the Modem on page 32.
Note:
Open Easy Internet Sign-up:
2
3
If you decide to use a DSL or a cable Internet connection, contact your ISP for any specific software and hardware you may need.
Double-click the Easy Internet Sign-up icon.
Or
3
Click Start on the taskbar. Select All Programs. Click Easy Internet Sign-up.
The Easy Internet Sign-up screen appears.
Follow the onscreen instructions.
3
When you are ready, click Select Service to
4
sign up with the ISP.
Connecting to the Internet
How you access and explore the Internet depends on whether you are using America Online (AOL) or another ISP.
AOL
If you have signed up for AOL, your access to the online world and the Internet is through AOL. You can connect to the Internet and launch the AOL program using either of the following methods:
3
Double-click the America Online icon on the desktop.
Or
3
Press the Connect (or Internet) button on the keyboard.
Internet
Quick Start Guide
37
Other ISPs
If you signed up for Internet access with an ISP other than AOL, use a Web browser (such as Internet Explorer) to explore the Internet. To connect to the Internet, use either of the following methods:
3
Start
Click
Programs Explorer
on the taskbar, select
, and click
Internet
.
All
You can go to a particular Web site by entering the address (such as www.hp.com) in the Address box in the Web browser and pressing Enter. Or, you can use the browser Search tool to search for all references to a specific word or phrase on the Web.
Visiting the Hewlett-Packard Web Site
Or
3
Press the Connect (or Internet) button on the keyboard.
Once you are connected to the Internet, your browser displays your designated home Web page.
38
HP Pavilion home PC
The Hewlett-Packard Web site is dedicated to HP Pavilion home PC owners and to the entire HP product line. There you will find the latest news and information about all of your HP products. You can receive technical support, download software and driver updates, and find out about HP’s home and business services.
To go to the HP Web site:
1
Establish a connection to the Internet.
2
http://www.hp.com
Type
into your Web browser Address box, and press the Enter key on your keyboard.
3
Select your region or country from the drop­down list at the top of the page, and then click the blue arrow to the right of the list.
From this Web page you can select the following links (links may not be available in all countries):
3
Products and Services:
Find detailed information about all HP products and the various business and personal computing services HP offers.
3
Drivers:
Download software and driver
updates.
3
Support:
Receive technical support and detailed product information such as hardware warranties, specifications, and instruction manuals.
3
HP Store:
Buy products, supplies, and accessories online for your home, home office, or business. At this site you can find special offers on HP products, locate replacement parts, and get addresses of store and service locations that sell and repair HP products.
3
Solutions:
Find technology tips, educational materials, and ideas you can use at home or at work. You can also register your other HP products.
Note:
For more information, refer to the HP Web site information located in the
License Information
included with your HP Pavilion.
or the
Warranty and Support Path
Internet
card
Quick Start Guide
39
Sending and Receiving E-Mail
Your HP Pavilion home PC comes with an electronic mail (e-mail) software program from Microsoft called Outlook Express. Some ISPs use Outlook Express. Other ISPs, such as America Online, provide their own Web browser and e-mail program and they may not let you use Outlook Express or your preinstalled browser.
Before you can send and receive e-mail, you need:
3
An account with an Internet Service Provider (ISP).
3
Microsoft Internet Explorer or other browser program (usually provided by an ISP).
3
A dial-up modem/telephone connection, or a network adapter connection from your PC to the ISP.
Note:
If you decide to use a DSL or a cable Internet connection, contact your ISP for any specific software and hardware you may need.
If the ISP Provides the Browser
Follow the ISP’s instructions to download its Web browser and e-mail program and to set up and use your e-mail account. You will then be able to send and receive e-mail each time you connect to your ISP.
40
HP Pavilion home PC
If Using Outlook Express
After you sign up with an ISP and connect your modem, you can run Outlook Express from the Start menu.
The first time you start Outlook Express, the Internet Connection wizard window opens if you are not already connected to the Internet. You will need to provide connection information such as an account name and password and the names of an incoming and an outgoing mail server to use Outlook Express. If you are unsure how to answer any of the questions, contact your ISP.
Sending e-mail messages
Open the Outlook Express program:
Click Start on the taskbar and select
1
the Outlook Express icon.
Note:
Click the Create Mail button on the toolbar.
2
Type in, or select from an address book, the
3
You can also press the E-Mail button on the keyboard to open Outlook Express (select models only).
address of each recipient. Type the message title in the Subject box.
4
Type your message in the New Message
5
window. Click the Send button on the toolbar when
6
youre finished. If necessary, click the Send/Recv tool on the
7
toolbar to send any messages stored in the Outbox.
Note:
When you compose a message without being connected to the Internet, the message is stored in the Outbox until the next time you log on to the Internet and connect to your ISP.
Internet
Quick Start Guide
41
Receiving e-mail messages
Start Outlook Express. See instructions above.
1
If necessary, click the Send/Recv tool on the
2
toolbar to have Outlook deliver new messages from all listed e-mail accounts.
Click the Inbox folder to view the list of
3
incoming messages. Messages not yet read appear in bold on the screen.
Note:
Click a message once to view it, or double-
4
The messages stay in your Inbox until you delete them or move them to another folder.
click the message to expand it and read it in its own window.
For more information about using Outlook Express, go to the help menu within the program.
42
HP Pavilion home PC
Doing Everyday Tasks
Inserting a CD or DVD
There are three basic types of compact disc (CD) drives: CD-ROM drives, which can read audio and data CD discs, CD-RW drives, which can
and
read Digital Versatile Disc (DVD) drives, which can read DVD discs.
Note:
Make sure the computer is on.
1
Press the Eject button near the drive to eject
2
the disc tray.
Note:
record audio and data CD discs, and
In some countries, the compact disc drive is labeled CD-Writer Plus if you have a CD-RW drive.
On some PCs, the drive is located behind a door on the front of the computer.
Your computer may look different from the ones shown here.
Eject button
Drive door
Remove the CD/DVD from its case, holding
3
on to the disc edges only. Gently place the disc in the tray with the label
4
facing up. (On some drives the tray is vertical and the label should face away from the tray.)
Close the disc tray by pressing the Eject
5
button or by gently pushing the tray into the computer.
Quick Start Guide
Everyday Tasks
43
Removing a CD or DVD
Handling CDs
Note:
1
You cannot remove a CD or DVD after you have turned off the computer, so make sure you do so before shutting down the computer.
Open the disc tray by pressing the Eject button.
Holding on to the disc edges only, lift the CD
2
or DVD out of the tray. Place the disc in its case.
3
Close the disc tray by pressing the Eject
4
button or by gently pushing the tray into the computer.
To avoid damaging a CD, follow these guidelines:
3
Return the CD to the case when you are finished using it.
3
Handle the disc by its outside edges or center hole only.
3
Do not touch the unlabeled side of a CD or place the unlabeled side down on your desk. Doing so could scratch the surface of the CD.
3
Store CDs at room temperature.
44
HP Pavilion home PC
Playing Music CDs
The HP Pavilion includes MusicMatch Jukebox. This software lets you play music CDs, record digital music files, create music CDs on a CD-Writer drive, organize your digital music into libraries, and listen to music over the Internet.
For more information on this software, refer to the online help within the MusicMatch Jukebox program. To view the help menu:
1
Insert a CD in the drive. The MusicMatch Jukebox window opens.
Or
If the MusicMatch window does not automatically open, click Start on the taskbar, select All Programs, and then select MusicMatch Jukebox.
Click the Help menu in the MusicMatch
2
Jukebox menu bar.
If you are connected to the Internet when playing a music CD, MusicMatch Jukebox searches a CD database on the Internet, displays the song titles in the Playlist area, and then begins playing the CD. The next time you play this CD, you dont need to be connected to the Internet MusicMatch Jukebox keeps the song titles.
Everyday Tasks
Quick Start Guide
45
To play a music CD:
1
Insert the music CD into the CD-ROM drive. The MusicMatch window opens.
If you are not currently connected to the Internet, the CDDB Internet Connectivity dialog box appears. If you want to search the Internet for the name of the artist and the song titles on the CD, you will need to connect to the Internet and then click
lookup
Internet, click
2
To control the CD currently in the drive, click the buttons in the MusicMatch Jukebox window. To play a particular song, double­click its song title (or track number) in the Playlist. You can also control the CD using the media player buttons if your keyboard has them.
. If you dont want to connect to the
Quit
.
Continue
Using the CD-Writer Plus Drive
The CD-Writer Plus is available on select models only.
You can play a CD, or record onto a CD-RW, using the CD-Writer Plus drive.
1
Press the Eject button on the door of your CD-Writer Plus (CD-RW) drive and place a CD in the center of the CD-RW disc tray.
2
Close the disc tray.
3
4
5
From there, you can copy audio or data files to your CDs using the HP RecordNow software program.
Start
Click Click Double-click the
on the taskbar.
My Computer
.
CD Drive
icon.
46
HP Pavilion home PC
To open HP RecordNow program:
Click Select Select
Start
on the taskbar.
All Programs HP RecordNow
.
.
1
2
3
Playing DVD Movies
The DVD drive (select models only) can run software on CD-ROMs, play music CDs, and play DVD movies and software.
4
Click
Note:
RecordNow
For information about recording onto CDs, refer to the help menu in the HP RecordNow program.
.
Viewing Help Information
For information on the WinDVDTM software, refer to the online help within the program. To view the help menu:
Insert a DVD disc in the drive. The WinDVD
1
window opens.
Or
If the program does not automatically open, click Start on the taskbar, select All
Programs, and then select InterVideo WinDVD. Click InterVideo WinDVD.
Click the ? in the WinDVD menu bar.
2
Quick Start Guide
47
Everyday Tasks
Playing a DVD
DVDs automatically play after you insert the disc.
Note:
1
2
DVD movies are often localized to geographical regions. For information about this, see “Using Regional Codes on page 50.
Insert the disc into the DVD drive.
Note:
On a double-sided DVD, read the text around the inner hole of the disc to determine which side (A versus B or Standard versus Widescreen) to play. Place the disc in the tray with the side you want to play facing down.
Close the disc tray. The movie plays in its own resizable window, and the WinDVD control panel appears.
Video window
Control panel
You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie.
To start WinDVD without a disc in the drive:
Click Start on the taskbar.
1
Select All Programs.
2
Select InterVideo WinDVD.
3
Click InterVideo WinDVD. The WinDVD
4
video window and control panel appear.
48
HP Pavilion home PC
Understanding DVD Terminology
In order to understand the DVD controls, you should be familiar with DVD terminology. Each
titles
DVD can hold one or more
. Most full-length movies have only one title on the DVD, but some DVDs include several short movies, with each movie being a separate title.
Each title is divided into multiple
chapters
. A chapter is a particular segment or scene in the movie. When watching a DVD movie, you have the ability to jump to the next chapter, the previous chapter, or to a specific chapter.
A single image in a movie is called a
frame
.
Using the WinDVD Control Panel
The WinDVD control panel automatically appears when you insert a DVD.
If you are playing a movie full screen and the panel is hidden, you can redisplay it as follows:
Right-click anywhere in the video window.
1
Select
2
Click
3
3
View
.
Player
To see what a button does on the control
. The control panel appears.
panel, place the mouse pointer on the button; the button title appears onscreen.
3
To move the WinDVD control panel, place the mouse pointer on the panel (but not on a button), and drag it to the desired location on the screen.
3
To resize the video window when it is not full screen, place the mouse pointer on a window corner and drag the border.
Or
Click the Full Screen button in the upper-right corner of the WinDVD control panel.
Everyday Tasks
Quick Start Guide
49
Using Regional Codes
DVDs sometimes come with regional codes imprinted as part of the disc data. These codes prevent DVD movies from being played in regions of the world that are different from where they are sold. The region number is usually placed over a world globe printed on the DVD packaging and disc.
WinDVD is not pre-set to a particular region the regional code of the first DVD movie you play determines your DVD region.
For example, if you play a DVD with a region 1 code, WinDVD sets the current region of your DVD player to 1. If you later play a DVD that is coded for a different region, WinDVD asks if you want to set this as the current region.
DVDs without regional codes will play on any player or drive in any country.
The six major DVD regions are:
3
Region 1:
3
Region 2:
North America Japan, Europe, Middle East,
South Africa
3
Region 3:
Southeast Asia (including Hong
Kong and Korea)
3
Region 4:
Australia, New Zealand, Mexico,
Central and South America
3
Region 5:
3
Region 6:
50
HP Pavilion home PC
Northwest Asia, North Africa China
Warning:
only five times before the change becomes permanent.
You can change the region
Using HP Tools
The HP Tools folder on the All Programs menu contains special utilities for HP Pavilion owners. For example, youll find a utility for displaying system information. This folder also contains the HP Tour Guide.
To see the programs in the HP Tools folder:
Click Select Click
Start
on the taskbar.
All Programs
hp tools
.
.
1
2
3
Everyday Tasks
Quick Start Guide
51
52
HP Pavilion home PC
Getting HP Updates for the PC
Informing You of Changes
HP provides an Internet-based service that includes informing you when updates are available for your PC.
Using HP Center for Updates from HP Messages
HP Center is a service provided by HP to bring you information, documents, digital media, time­based notifications, and special offers.
Note:
HP Center is not available in all countries.
The HP Center also delivers Updates from HP Messages. These messages inform you of important information about your PC:
3
Product notices
3
System updates
3
Tips
The update message arrives like other HP Center information and may display an alert or a notice that flashes on your desktop. View messages as they arrive or read them later. A message always asks for your permission before installing a system update on the PC.
Quick Start Guide
53
HP Updates
Start HP Center
3
Right-click the system tray area of the taskbar, and
Open hp center
select
Or
3
Click Start on the taskbar, select All Programs, select hp center, and then click hp center.
The HP Center toolbar displays.
hp center
icon in the
.
For detailed help information, click the hp center button on the HP Center toolbar and choose Help. For a description of a button or area of the toolbar, place the cursor over the toolbar.
54
HP Pavilion home PC
Turning Off the HP Center Service
Re-enabling the HP Center Service
You can turn off the HP Center service temporarily (during the current PC session) or permanently (for all future PC sessions).
To temporarily turn off the HP Center Service:
1
Right-click the
hp center
icon in the
system tray area of the taskbar.
2
Select
Shut down HP center service
.
The service is turned off until you restart the PC.
To permanently turn off the HP Center Service:
Note:
1
If you change your mind later, you can turn on the service. See Re-enabling the HP Center Service on page 55.
Click Start on the taskbar, select All Programs, and select hp center.
Click Disable hp center.
2
The service is turned off until you re-enable it.
The service comes enabled with the PC. You can turn off the service and re-enable it later, using the steps below. When you re-enable the HP Center service, the service runs whenever you are connected to the Internet, and you receive messages as they become available.
To turn on the service:
Click Start on the taskbar.
1
Select All Programs.
2
Click hp center.
3
Click Re-enable hp center.
4
Quick Start Guide
HP Updates
55
56
HP Pavilion home PC
Resolving Problems
Troubleshooting
For help on general and miscellaneous problems you may be experiencing with the PC, refer to the following pages for possible solutions. Look up the description of the problem and try the solution listed. For more detailed information, press the Help button on your keyboard, or click
Help and Support
select
Problem Solution
My computer won’t turn on at all.
.
3
When you press the On button on the front of the computer, the following events should happen:
1
The keyboard indicator lights flash.
2
The light next to the diskette drive flashes.
3
The hard disk spins or the diskette drive makes a noise.
4
The computer makes one beep indicating it is operating properly.
Start
on the taskbar and
Help
Warning:
115 or 230 VAC power system. The voltage select switch has been pre-set to the correct voltage setting for use in the particular country where it was initially sold. Changing the voltage select switch to the incorrect position can damage your PC and void any implied warranty.
Your system is provided with a voltage select switch for use in a
Quick Start Guide
57
Problem Solution
My computer won’t turn on at all.
3
If the computer doesnt go through the above procedure, check the following:
3
The power cord and all cables are securely plugged into the computer.
3
The power cord is plugged into a grounded outlet. Check to see whether the outlet works by plugging another item into it.
3
The monitor is connected to the computer, plugged in, and turned on.
I installed a new printer or other device, and it won’t
3
Be sure that you installed the device drivers that came with the new device.
3
You may need an updated driver for Windows XP. For non-HP peripherals, contact the vendor directly. For HP peripherals, visit the HP Web site.
work.
Avertissement :
Votre système est doté d’un commutateur de sélection de tension (115 ou 230 volts c.a.). Ce commutateur a été placé sur la tension appropriée pour le pays dans lequel l’équipement est initialement vendu. Mettre le commutateur à la mauvaise position peut endommager lordinateur et annuler toute garantie implicite.
58
HP Pavilion home PC
Problem Solution
The computer (or part of it) doesnt seem to be working.
3
Try restarting the computer as follows:
1
Click
2
Click
3
Click
3
If the computer shows no response to mouse or keyboard actions, reset the computer:
1
Press and hold the On button until the system turns off.
2
Wait a few seconds, and turn the computer back on.
Note:
3
Its possible that a voltage spike, power outage, or brownout has occurred. Symptoms of voltage spikes include a flickering video display, unexpected system startups, and the system not responding to your commands. A voltage spike can occasionally corrupt or destroy files, so it is a good idea to consistently make backup copies of your data files. Prevent voltage spikes by installing a surge suppressor made for use with computers between the power outlet and the computer power cord.
Start
on the taskbar.
Turn O ff Co mp ut er Restart
Using the On button to reset the system is not recommended and should be used only as a last resort.
.
.
Help
Quick Start Guide
59
Problem Solution
The computer doesn’t make any sound.
3
Check the speaker connection.
Note:
3
If your speakers have a power button, check whether it is turned on and the power supply is turned on (select models only).
3
Remove the headphone connection.
3
Use the keyboard controls to increase the volume.
3
Press the Mute button on the keyboard to see if the mute feature is turned on.
3
Click the Vol ume icon on the taskbar. Increase the volume, and make sure the box is not checked.
Some systems include an adapter cable for the speakers. The left and right speaker cables plug into the adapter cable. The adapter cable plugs into the speaker port on the back of the computer.
Mute
60
HP Pavilion home PC
Problem Solution
When I push one of the special or multimedia buttons on the keyboard, nothing happens.
3
Check the button configuration. To reconfigure the button:
1
Click
2
Click
3
Click
4
Click
5
In the Keyboard Properties window that appears, click the
6
Double-click the button you want to change. The button configuration window displays.
7
Choose the button capability from the drop-down list. Enter the Display Label and the Address. (For a Web site, enter the complete Web site URL in the Address box.)
8
Click OK.
9
On the Buttons tab, click
10
Repeat steps 6 through 9 for each button you want to reconfigure.
11
Click OK when you are finished reconfiguring the keyboard.
Start
on the taskbar.
Control Panel
.
Printers and Other Hardware Keyboard
.
Apply
.
, if present.
Buttons
Help
tab.
Quick Start Guide
61
Problem Solution
My keyboard doesn’t work, even though the computer and monitor seem to work.
3
If the PC beeps repeatedly or if nothing happens when you press keys, it’s possible
that the keyboard is connected improperly.
USB keyboards only:
on the back or front of the computer. Try unplugging and replugging the keyboard connection.
Non-USB keyboards only:
port, not to the mouse port. If you need to reconnect these two cables, turn the computer off, reconnect the cables, and then turn the computer back on.
3
Try restarting the computer (click
Restart
computer turns off (approximately five seconds). Then turn the computer back on.
The monitor doesn’t work, even though the computer appears to.
3
Check the connection of the power cord into the monitor.
3
Make sure the monitor is turned on it has its own power button.
3
Make sure the monitor power cord is plugged into a grounded outlet. Check to see whether the outlet works by plugging another item into it. (If the light on the front of the monitor is lit, the monitor is getting power.)
3
Check the cable connection between the monitor and the computer. The cable connectors must be pushed in all the way.
3
Adjust the brightness and contrast controls on the monitor.
Make sure the keyboard is firmly connected to the USB port
Make sure the keyboard is connected to the keyboard
Start
, select
Tur n O ff Co mp ut er
, and click
). If that doesn’t work, press and hold the computer On button until the
62
HP Pavilion home PC
Problem Solution
The mouse doesn’t work, even though everything else does.
3
If nothing happens when you move the mouse, it’s possible that the mouse is connected improperly.
USB mouse only:
unplugging and replugging the mouse.
Non-USB mouse only:
to the keyboard port. To reconnect these two cables, turn the computer off, reconnect the cables, and then turn the computer back on.
3
If the pointer doesnt move on the screen when you move the mouse, clean the mouse. For an optical mouse, wipe the light sensor lens on the bottom of the mouse with a lint-free cloth. For a roller ball mouse:
1
Remove the mouse ball by unscrewing the bottom of the mouse.
2
Clean the mouse ball with a damp cloth (not paper).
3
Use your finger to move the rollers in the mouse ball housing, and remove lint and dust.
4
Replace the mouse ball, and screw on the cover.
3
The computer might have stopped. Reset the computer by pressing and holding the computer On button until the computer turns off (approximately five seconds). Then turn the computer back on.
Non system disk
error
3
The PC is trying to start the operating system from the diskette drive. Press the Eject button and remove the diskette from the drive.
3
Invalid Media
error
The PC is trying to start the operating system from the CD-Writer Plus drive. Press the Eject button immediately after turning on the PC and remove the CD from the drive.
Make sure the mouse is firmly connected to the USB port. Try
Make sure the mouse is connected to the mouse port, not
Help
Quick Start Guide
63
Problem Solution
The AOL program comes up even though Im not using it.
3
If AOL opens when you are using another Internet Service Provider (ISP), the PC is still
trying to use AOL for Internet access and you may want to remove the AOL program.
To uninstall AOL:
1
Click
2
Click
3
Click
4
Select
confirmation window opens.
Note:
The keyboard Print
3
Some programs do not recognize the Print button.
button doesnt work.
Start
on the taskbar.
Control Panel Add or Remove Programs
America Online
Removing the AOL program will not cancel your account with AOL.
.
, if present.
Change/Remove
, click
, and then click
Yes
when the
64
HP Pavilion home PC
Using System Recovery and
System Recovery
Application Recovery
Before using the HP Pavilion System Recovery or Application Recovery program, use System Restore.
System Restore
Warning:
using the program.
If software on your hard drive accidentally gets erased or damaged, first use the Microsoft
System Restore
the computer system and program settings.
System Restore returns the computer settings to a selected restore point without affecting user programs or document files. For more information, type System Restore into the Search box in Help and Support.
Try
System Restore
HP Pavilion System Recovery
before
feature in Windows XP to restore
When other methods of repairing your system software (like System Restore) fail, you may want to use the
HP Pavilion System Recovery
program
as a last resort to reinstall the software.
When needed, you can reinstall the operating system and the application software that was originally installed on the computer at the factory by using the System Recovery program. The System Recovery program does not affect your data files.
The System Recovery program uses a special
recovery partition
on the hard disk that stores an image of the original software. This makes recovery convenient, without the need to have or use a System Recovery CD.
Note:
The system recovery image is in a hidden partition area of the hard drive; this disk space is not available for your use.
Help
Quick Start Guide
65
System Recovery CDs are not available. In the unlikely event that you replace the hard drive, or somehow damage the data in the special recovery partition on the hard drive, you must contact HP Support for help.
To contact HP Support, see the
Support Path
card, included in the computer documentation, for the HP Customer Care Center telephone number.
Application Recovery
Running the Partition-Based System Recovery Program
Turn off the computer:
1
3
If the computer responds: click taskbar, click then click
Turn Off Computer
Tur n Of f
.
Or
3
If the computer does not respond, press and hold the On button until the computer turns off.
Start
on the
, and
If an individual application or driver accidentally gets erased or damaged, you can reinstall the software using the HP Pavilion Application Recovery program (select models only). For information, see “Using Application Recovery” on page 67.
66
HP Pavilion home PC
Wait a few seconds and then press the On
2
button to turn the computer on. During the startup, do the following to enter
3
the System Recovery program: When the blue screen with the
HP Invent
logo appears, press the F10 key on the keyboard. (You have only a few seconds to press the F10 key before the normal startup process continues.)
Wait till the System Recovery program opens.
4
Select the System Recovery option: on the
System Recovery
dialog box, choose
Non-Destructive System Recovery to reinstall the original software
user data on the hard disk
Click Next> to proceed.
5
Click Yes on the next screen to confirm that
6
without erasing
.
you want to continue with the System Recovery process.
Follow the onscreen directions.
7
When the recovery program finishes, click
8
Restart to restart the computer.
Using Application Recovery
Note:
Not all HP Pavilion PC models include the Application Recovery program.
Close all applications and folders.
1
Click Start on the taskbar, select
2
All Programs, click hp tools, then click hp application recovery.
Follow the onscreen directions.
3
When you have finished restoring
4
applications and/or drivers, close the Application Recovery program. Then click
Start, click Turn Off Computer, and click Restart.
Help
Warning:
You must restart the computer when you are finished recovering applications or drivers.
Do not skip this last step!
Quick Start Guide
67
Freeing Up Space on Your Hard Disk Drive
The PC comes with a hard disk drive. Depending on your model, the hard disk drive has 20 gigabytes (GB) to more than 160 GB of total disk space. The PC comes with preloaded software programs and a hidden partition within the hard disk drive that takes up a certain amount of space on the hard disk drive.
Note:
The system recovery image is in a hidden partition area of the hard drive; this disk space is not available for your use.
The hidden partition:
3
Houses a backup version of the operating system and the programs included with the PC.
3
Takes up about 4.5 GB of hard disk space, reducing the total amount of space available for your use.
3
Replaces the need for system and application recovery CDs.
Use the following procedures to:
3
View the amount of used and free disk space by using the System Tools Disk Management.
3
Uninstall unneeded programs.
3
Use the Disk Cleanup utility.
3
Reinstall programs that came with the PC.
68
HP Pavilion home PC
Displaying Hard Disk Space
To view the amount of space on the hard disk:
1
2
3
4
5
6
7
Information displays for each drive on your PC. You may need to scroll the window to the right to see the capacity and the free space sizes.
Start
Click Click Click
present. Click Double-click
Computer Management window opens. Double-click Double-click
on the taskbar.
Control Panel Performance and Maintenance
Administrative Tools
Computer Management
Storage Disk Management (Local)
.
.
.
, if
. The
.
Increasing Available Hard Disk Space
You can free up space on the hard disk by uninstalling programs or by using the Disk Cleanup utility to remove unneeded files.
To uninstall programs:
1
2
3
4
5
Start
Click Click Double-click the
Programs
Select the program to be removed and click
Remove
Click
.
Control Panel
Add or Remove
icon.
.
Close
.
.
Help
Quick Start Guide
69
To use the Disk Cleanup utility:
Reinstalling Programs
1
2
3
4
5
6
Start
Click Click Click the
icon. Under
Free up space on your hard disk
Select the disk and click OK. The disk cleanup window opens.
Select the files you want to delete and click OK, and then click Yes .
.
Control Panel
Performance and Maintenance
Pick a Task
.
, click the arrow next to
.
You can reinstall most programs that came with your PC except the try-and-buy HP Learning Adventure programs.
For programs that came on CDs, just reinsert the CD and follow the onscreen instructions.
For preinstalled programs, follow the steps Using Application Recovery on page 67.
70
HP Pavilion home PC
Index
A
adjusting speaker volume, 24 All Programs, xiii America Online (AOL)
connecting to, 37 opening, 37
troubleshooting, 64 Application Recovery, 65, 66, 67 autoscrolling, mouse, 15 available hard disk space
checking, 68
increasing, 69
B
box contents, iv browsing the Internet, 31
C
CD/DVD
handling, 44
inserting, 43 keyboard button, 22 opening drive, 43 playing music, 45 removing, 44
CD-Writer Plus
playing, 46 recording, 46
writing to, 47 components, 7 computer
Application Recovery, 65
hibernation mode, 26
not working, 59
problem turning on, 57
sleep mode.
mode standby mode, 26 System Recovery, 65 System Restore, 65
See
hibernation
troubleshooting, 57 turning off, 25
turning on, 7 Connect button, 37 connecting
Ethernet adapter, 34
phone line, 37
to the Internet, 37 corrupted software, 66
D
desktop, vii desktop tour, xiv Disk Cleanup utility, 69 domain name, 31 DVD
keyboard button, 22
playing, 47
regions, 50
terminology, 49
Quick Start Guide
Index
71
E
e-mail
address, 31 keyboard button, 21 receiving, 40 sending, 40 tour, xiv
using Outlook Express, 41 erased software, 66 error
disk, 63
media, 63 Ethernet adapter, connecting, 34
F
FAQs , x faxes, standby mode, 26 freeing up hard disk space, 68
H
hard disk cleanup, 69 hard disk drive,
freeing up space, 68
Help and Support, x
opening, 13
Help button, 21 help over the telephone, 9 Help, requesting, xii hibernation mode, 26, 27
automatic, 28 enabling auto-hibernation, 28
manual, 27 high-speed Internet connection, 34 HP Center, viii, 12, 53
toolbar, 54
turning off service, 55
Updates from HP Messages, 53 HP drivers, finding, xiii HP Instant Support, xii, 13 HP Pavilion FAQs, x HP Pavilion, learning to use, xi HP RecordNow program, 47 HP Tools, xiii, 51 HP Tour Guide, xiv HP Web site, xvi, 38
I
Internet
about, 29
AOL, 37
connecting to, 37 Easy Internet Sign-up, vi, 36 finding an ISP, 36 high-speed connection, 34 keyboard button, 21 searching the, 31
signing up with ISP, 36 Internet Service Provider (ISP), 30 Internet tour, xiv introduction, 5 inventory checklist, iv
K
keyboard
features, 19
reconfiguring buttons, 23
special buttons, 18
troubleshooting, 61, 62 keyboard buttons
troubleshooting, 61
types, 20 keyboard keys
alphanumeric, 16
arrow, 17
function, 17
numeric, 18
72
HP Pavilion home PC
L
logging off, 11
M
Master Volume settings window, 25 messages from HP
turning off, 55 Microsoft XP help, xvii modem, setting up, 32 monitor, 7, 62 mouse
autoscroll feature, 15
buttons, 14
left-handed, 14
optical, 14
panning feature, 16
roller ball, 14
scroll wheel button, 15
scrolling, 14
troubleshooting, 63
using, 14 music
keyboard button, 22
MusicMatch Jukebox, 22, 45
playing, 45
Mute button, 22 My Photo Center button, 21
N
network adapter, connecting, 34
O
On button, 7 operating system help, xvii Outlook Express
receiving e-mail, 42 sending e-mail, 41
P
panning, scrolling mouse, 16 peripherals, 7 playing DVD movies, 47 Power button, 7 power management settings,
modifying, 28 Print button, 21 problem
computer not working, 59 error message, 63 keyboard, 61, 62, 64 monitor, 62
mouse, 63 no sound, 60 printer, 58 troubleshooting, 57 turning on computer, 57
problem resolution
HP Instant Support, 13 troubleshooting, xi, 57
product notices, 53
R
recovering system, 65 regional codes, DVD, 50 registering with HP, v, 8 reinstalling software, 65, 66, 70 removing unneeded software, 69 restoring system, 65 RJ-45 port, 35
S
safety, 1 scrolling mouse, 14 searching the Internet, 31
Index
Quick Start Guide
73
selecting programs or
documents, 11 settings, Master Volume, 25 shortcut icons, vii shutting down computer, 25
See
sleep mode. software
corrupted, 66 erased, 66 finding, xiii reinstalling, 65, 66, 70
uninstalling, 69 software tour, xiv speaker volume, adjusting, 24 Standby button, 21 standby mode, 26
about, 26
automatic, 28
manual, 26 Start button, 11 Start Here, iii Start menu contents, ix starting WinDVD, 48 Support telephone numbers, xv support updates, viii
hibernation mode
support, from HP, xii surface, using mouse on, 14 system
testing, xii
System Recovery, 65
partition-based, 66 System Restore, 65 system updates, 53
T
taskbar, Windows, 11 tips, 53 tour
desktop, xiv
e-mail, xiv
Internet, xiv
software, xiv Tou r G u id e, xi v troubleshooting, xi, 57 turning off
computer, 25
troubleshooting, 57 turning on computer, 7
U
uninstalling software, 69 updates from HP, viii URL
defined, 30 using, 38
using the computer, 11
V
voltage requirements, 1 volume
adjusting, 24 controls, 22
W
warranty, xv We b
page, 30
site, 38 Windows, 11 Windows XP help, xvii WinDVD
control panel, 49
starting, 48 working in comfort, 10 World Wide Web (WWW), 30
74
HP Pavilion home PC
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