HP Pavilion 512c, Pavilion 512w, Pavilion 512x, Pavilion 522c, Pavilion 522n Warranty and Support Guide

hp

pavilion home pc

support guide

'

where to get help

'

warranty and license information

'

declaration of conformity

'

operating specifications

'

regulatory and safety information

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HP Pavilion home PC

where to get help

Follow these steps when

you need help from HP:

1

Check the setup poster and

Quick Start Guide

the
help with setting up your PC.

for

help

For help online, go to the

4

HP Customer Care Center
Web site at

For faster help, be sure to

2

register your HP Pavilion
home PC by e-mail, on the
Web at

http://www.register.hp.com
or by phone.
Use Help on your PC to get

3

help with your hardware and
software. Click Start and
then click Help and

Support.

HP Support Web site:

http://www.hp.com/cposupport

HP Customer Care Center

U.S.: 208-323-2551

Canada: 905-206-4663

Hours: 24 hours, 7 days

http://www.hp.com/cposupport

If you have not solved

5

the problem, call the
HP Customer Care Center at

208-323-2551 (U.S.) or
905-206-4663 (Canada).

HP Registration Web site:

http://register.hp.com

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Software Support

Software Title and Company Phone — Web Address

America Online

ArcSoft

AT&T WorldNet

CompuServe 2000

Detto Technologies

Disney’s Blast Online

EarthLink

InterVideo

MusicMatch

Prodigy Internet Services

Quicken Basic

Veritas

(only CD-RW and
DVD+R/RW models)

Yahoo!

(only DVD models) www.intervideo.com

(Intuit)

— User Support

U.S.: 888-346-3704
Canada: 888-265-4357
www.aol.com

www.arcsoft.com

800-400-1447
www.att.net

800-944-9871
www.compuserve.com

866-338-8663
www.detto.com

972-389-3970
www.disney.com

dial-up customer service
800-890-6356

dial-up technical support
800-890-5128

DSL customer service and
technical support
888-829-8466
www.earthlink.com

www.musicmatch.com

800-213-0992
www.prodigy.com

900-555-4688
www.intuit.com

www.veritas.com

www.yahoo.com

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Warranty and License Information

HP Customer Care

Easy to reach. Easy to use. HP Customer Care is our promise to help you get the most from owning
your HP Pavilion home PC. Whether by tools located on your PC, by Web, by phone, or through your
local retailer, you’ll find what you need. And you’ll find it fast. Be sure to register your HP Pavilion to
get the full benefits of HP Customer Care. The brief information you provide helps HP Customer Care
respond to you faster with more personalized proactive support options.

Problems? HP Will Help

Your new HP Pavilion computer is built to work right now — and for many years to come. But, it is a
complex, powerful machine, and sometimes things go wrong. If that happens to your computer,
Hewlett-Packard is ready to help. Here’s how.

What to Do First: See What You Can Do

There’s lots of helpful information included with your HP Pavilion. First look at Help on your Windows
desktop (to access it, click
suggestions on how to fix the problem. Next try a little surfing! The HP At Home Web site, at
http://www.hp-at-home.com, has updated software, tips and tricks, common problems, and solutions.

What to Do Next: Call HP Customer Care Center

Finally, if these steps don’t help, you can reach a real, knowledgeable human by calling the HP
Customer Care Center at 1-208-323-2551 in the U.S., and 1-905-206-HOME (1-905-206-4663) in
Canada. Technical phone assistance to help diagnose potential hardware issues is free for the
duration of the hardware warranty period. The HP Customer Care Center is available 24 hours a day
and 7 days a week.

on the taskbar). It contains more detailed help and will give you

Start

®

And, if Necessary: Get Repair

Consumer Replaceable Parts

You can easily replace many of the HP Pavilion parts yourself, including monitor, keyboard, mouse, or
speakers. This is the fastest method of repair, as many times we can send the part directly to your
home or business in a few days. We pay the shipping and handling. This service is free for the
duration of the hardware warranty period.

HP Unit Exchange Service

If you encounter a hardware failure in the computer itself, we will send you a refurbished replacement
computer. You return the defective computer to us. We pay the shipping and handling both ways. This
service is free for the duration of the hardware warranty period.

Send-In Repair Service

You can ship your PC to the HP Central Repair Center. We pay for the round-trip shipping and
handling. This service is free for the duration of the hardware warranty period.

There are a few limitations and exclusions to this warranty (as well as some important details) and
you’ll find them described, in legal language, beginning on the next page.

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Protect Your Investment

Upgrade your standard factory warranty for an additional 2 years with the HP SupportPack. Service
coverage begins on product purchase date and the pack must be purchased within the first 180 days
of product purchase. This program offers toll-free support 24 hours a day, 7 days a week. If our
support team cannot fix your problem over the phone, service offerings include self-repair (via
replaceable parts) or product repair or replacement free of charge. Optional in-home support is
available as well. Available in U.S. only.

For more information please visit http://www.hp.com/go/hpsupportpack or call
1-888-999-4747.

The Legal Language

Hewlett-Packard Limited Warranty Statement

DURATION OF LIMITED WARRANTY

Hardware:

Original Systems — 1 year

Replacement Systems — For the duration of original product warranty or 90 days,

Technical phone assistance to diagnose potential hardware issues — 1 year

HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free
from defects in materials and workmanship after the date of purchase —

Original Systems — 1 year

Replacement Systems —

If HP receives notice of such defects during the warranty period, HP will replace products that
prove to be defective. Replacement components (e.g., keyboard, monitor, mouse, etc.) may be
either new or like new. Replacement computers will be refurbished.

HP warrants to you that HP software will not fail to execute its programming instructions after the
date of purchase, for 30 (thirty) days, due to defects in material and workmanship when properly
installed and used. If HP receives notice of such defects during the warranty period, HP will replace
software media, which does not execute its programming instructions due to such defects.

HP warrants the operation of a network interface card (NIC) only if factory preinstalled by HP, as
follows: HP will make sure the correct drivers are installed; HP will make sure that the HP Pavilion
recognizes the NIC. NO CONNECTIVITY ISSUES ARE SUPPORTED.

HP does not warrant that the operation of HP products will be uninterrupted or error-free. If HP is unable,
within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to
a refund of the purchase price upon prompt return of the product. Refunds within the first 3 months of
ownership will be refunded at 100% of purchase price. Refunds within 3–6 months of ownership will be
refunded at 85% of purchase price. Refunds within 6–9 months of ownership will be refunded at 55% of
purchase price. Refunds within 9–12 months will be refunded at 35% of purchase price.

HP products may contain remanufactured parts, which are equivalent to new in performance or may
have been subject to incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or
calibration, (b) software, interfacing, parts, or supplies not supplied by HP, (c) unauthorized
modification or misuse, (d) computer viruses of any origin, (e) operation outside of the published
environmental specifications for the product, (f) improper site preparation or maintenance, or
(g) unplanned acts of nature, such as floods, tornadoes, lightning strikes, hurricanes, or earthquakes.

HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL. TO
THE EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS
LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Some

whichever is longer

For the duration of the original product warranty or 90 days,
whichever is longer

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countries/regions, states, or provinces do not allow limitations on the duration of an implied warranty,
so the above limitation or exclusion might not apply to you. This warranty gives you specific legal
rights and you might also have other rights that vary from country/region to country/region, state to
state, or province to province.

HP’s limited warranty is valid in any country/region or locality where HP has a support presence for
this product and where HP has marketed this product. The level of warranty service you receive may
vary according to local standards. HP will not alter form, fit, or function of the product to make it
operate in a country/region for which it was never intended to function for legal or regulatory
reasons.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE
YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP
OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED
IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states, or provinces do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you.

The above warranty is transferable upon sale.

Customer Responsibilities

You may be required to run HP-supplied diagnostic programs before replacement component (e.g.,
keyboard, monitor, mouse, etc.) is dispatched, or a replacement computer is shipped.

You are responsible for the security of your proprietary and confidential information and for
maintaining a procedure external to the products for reconstruction of lost or altered files, data, or
programs. Any transfer of personal data and files from the hard disk of the defective computer to the
replacement computer is the responsibility of the consumer. You should back up all data on your
system before calling the HP Customer Care Center. Additionally, the customer is responsible for
removing any components that were added after the purchase of the system. HP will not be
responsible for components that the customer doesn’t remove.

Obtaining Hardware Warranty Repair Service

For the duration of the hardware warranty period, hardware repair service includes Consumer
Replaceable Parts Service, Unit Exchange Service, and Send-in Repair Service as described below. To
obtain hardware warranty service, call HP’s Customer Care Center at 1-208-323-2551 in the U.S.,
and 1-905-206-HOME (1-905-206-4663) in Canada.

Consumer Replaceable Parts Service

Components such as the keyboard, mouse, speakers, and monitor, may be serviced through
expedited part shipment. In this event, HP will send you the component.

HP Unit Exchange Service

In the event of a hardware failure in the computer itself, we will send you a refurbished replacement
computer equivalent to or with higher performance than your original system. When it arrives, pack
the defective computer in the replacement’s box, and return it to HP using the enclosed prepaid mailer.

Send-In Repair Service

Service can be obtained by shipping your PC to the HP Central Repair Center. The PC will be
repaired and returned to you.

ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET
FORTH ON THE FOLLOWING PAGE, USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF
THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MAY RETURN THE
SOFTWARE FOR A FULL REFUND. IF THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT,
YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.

The HP Software Product License Agreement will govern all Software, which is provided to you with
the exception of Microsoft Software. Microsoft Products are licensed to you under the Microsoft End
User License Agreement (EULA) contained in the Microsoft documentation online.

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HP Software Product License Agreement

The following License Terms govern your use of the accompanying Software unless you have a
separate signed agreement with HP.

License

GRANT — HP grants you a license to use one copy of the Software. “Use” means storing, loading,
installing, executing, or displaying the Software. You may not modify the Software or disable any
licensing or control features of the Software. If the Software is licensed for “concurrent use,” you
may not allow more than the maximum number of authorized users to use the Software
concurrently.

OWNERSHIP — The Software is owned and copyrighted by HP or its third-party suppliers. Your
license confers no title to, or ownership in, the Software and is not a sale of any rights in the
Software. HP’s third-party suppliers may protect their rights in the event of any violation of these
License Terms.

Copies

ADAPTATIONS — You may make copies or adaptations of the Software only for archival purposes
or when copying or adaptation is an essential step in the authorized Use of the Software. You must
reproduce all copyright notices in the original Software on all copies or adaptations. You may not
copy the Software onto any public network.

If your computer was shipped with a Recovery CD, (i) the Recovery CD and/or Support Utility
software may be used only for restoring the hard disk of the HP computer system with which the
Recovery CD originally was provided, and (ii) if separate EULA(s) are included with your computer
for any other Microsoft products which are included on the Recovery CD, those Microsoft products
are subject to the terms of their respective EULA(s).

No Disassembly

DECRYPTION — You may not disassemble or decompile the Software unless HP’s prior written
consent is obtained. In some jurisdictions, HP’s consent may not be required for limited disassembly
or decompilation. Upon request, you will provide HP with reasonably detailed information
regarding any disassembly or decompilation. You may not decrypt the Software unless decryption
is a necessary part of the operation of the Software.

TRANSFER — Your license will automatically terminate upon any transfer of the Software. Upon
transfer, you must deliver the Software, including any copies and related documentation, to the
transferee. The transferee must accept these License Terms as a condition to the transfer.

TERMINATION — HP may terminate your license upon notice for failure to comply with any of
these License Terms. Upon termination, you must immediately destroy the Software, together with all
copies, adaptations, and merged portions in any form.

EXPORT REQUIREMENTS — You may not export or re-export the Software or any copy or
adaptation in violation of any applicable laws or regulations.

Restricted Rights

RIGHTS — The Software and any accompanying documentation have been developed entirely at
private expense. They are delivered and licensed as “commercial computer software” as defined in
DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 1991), or DFARS 252.227-7014
(Jun 1995), as a “commercial item” as defined in FAR 2.101(a), or as “Restricted computer
software” as defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or
contract clause), whichever is applicable. You have only those rights provided for such Software
and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard
software agreement for the product involved.

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Declaration of Conformity

(1)

According to ISO/IEC Guide 22 and EN 45014

Manufacturer’s Name:
Manufacturer’s Address:

declares that the product

Product Name:
Model Number(s):

Product Options:

conforms to the following Product Specifications:

Safety:

EMC:

Telecom:

Supplementary Information:

The product herewith complies with the requirements of the following Directives and carries the
CE marking accordingly.

— the R&TTE Directive 1999/5/EC

1) The Product was tested in a typical configuration with Hewlett-Packard Personal Computer
and peripherals.

This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two

2)
conditions:
any interference received, including interference that may cause undesired operation.

Hardware Quality Engineering Manager
Cupertino, CA, USA April, 2002

For Regulatory Compliance Information ONLY, contact:
Australian Contact:

European Contact:

North America Contact:

IEC 60950:1991 + A1, A2, A3, A4
EN 60950:1992 + A1, A2, A3, A4, A11

CISPR 22:1997/EN 55022:1998 Class B
CISPR 24:1997/EN 55024:1998

IEC 61000-3-2:1995/EN61000-3-2:1995 + A14 — Harmonics
IEC 61000-3-3:1994/EN61000-3-3:1995 — Flicker

FCC Title 47 CFR, Part 15 Class B
AS/NZS 3548:1995 + A1 + A2:1997/CISPR 22:1993 +
A1 + A2:1996 Class B

TBR 21:1998, EG201 121:1998

this device may not cause harmful interference, and (2) this device must accept

HP Pavilion Multimedia Personal Computer System
100 series, 300 series, 400 series, 500 series, 600 series,

700 series
All

Hewlett-Packard Company
10500 Ridgeview Ct.

Cupertino, CA 95015-4010
USA

1)

2)

/ICES-003, Issue 2

1)

Product Regulations Manager
Hewlett-Packard Australia Ltd.
31-41 Joseph Street
Blackburn, Victoria 3130, Australia

Hewlett-Packard GmbH. HQ-TRE
Herrenberger Straße 110-140
D-71034 Böblingen, Germany
(FAX: + 49-7031-14-3143)

Hardware Quality Engineering Manager
Hewlett-Packard, HPD
10500 Ridgeview Ct.
Cupertino, CA 95015-4010
USA
(Phone: [phone])

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Operating Specifications

Electrical ratings:

Operating temperature:

Storage temperature:

Operating humidity:

Storage humidity:

Operating altitude:

Storage altitude:

Models: 100 series, 300 series, 400 series,
500 series, 600 series, and 700 series
100–127 Vö/200–240 Vö,
4/2 A, 50/60 Hz

5° to 35° C
(On models with DVD+RW drives, the operating
temperature is 5° to 30° C)

–40° to 70° C

15 to 80% @ 26° C

90% @ 65° C (non-condensing)

0–2286 m

0–4572 m

Batteries are delivered with this product. When empty, do not throw them away
but collect as small chemical waste.

Bij dit produkt zijn batterijen geleverd. Wanneer deze leeg zijn, moet u ze niet
weggooien maar inleveren als KCA.

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Regulatory and Safety Information

q

g

Warning:

ergonomically correct lifting procedures when moving the
computer.

Warning:

drives, add-in cards, and other components. If an ESD
station is not available, wear a wrist strap attached to a
metal part of the computer. Place cards on a conductive
foam pad or inside the conductive wrapper they came in;
do not place the cards on top of the wrapper.

Warning:

removed. Always replace the cover before turning on the
system.

Warning:

located at the end of this document before installing and
connecting your system to the electrical power system.

Warning:

damage the system.

Warning:

Use the retaining clips to eject the module.

Warning:

cards that draw excessive current. The system is designed
to provide 2 amps (average) of +5 V power for each
board/card in the computer. The total +5 V current draw in
a fully loaded system (one with all add-in card slots filled)
must not exceed the total number of slots multiplied by
2 amps.

The HP Pavilion is heavy; be sure to use

Electrostatic discharge (ESD) can damage disk

Do not operate the system with the cover

Please read the

Using the wrong type of memory module could

Do not pull the memory module out of the socket.

Do not overload the system by installing add-in

“Additional Safety Information”

Warning:

slot cover.

Warning:

incorrectly replaced. Replace only with the same, or
e

uivalent, type of battery. Discard used batteries accordin

to the manufacturer’s instructions.

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Be careful of the sharp edges on the expansion

There is danger of explosion if the battery is

FCC Regulatory and Safety Information (USA Only)

ply

quip

Federal Communications Commission (FCC) Radio Frequency Interference
Statement

Warning:

com

This equipment has been tested and found to

with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this e

ment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
correct the interference by one or more of the following
measures:

3

Reorient or relocate the receiving antenna.

3

Increase the separation between the equipment and
the receiver.

3

Connect the equipment into an outlet that is on a circuit
different from the receiver.

3

Consult the dealer or an experienced radio/TV technician
for help.

Hewlett-Packard’s system RFI and Radiated Immunity tests
were conducted with HP-supported peripheral devices and
HP-shielded cables, such as those you receive with your
system. Changes or modifications not expressly approved by
Hewlett-Packard could void the user’s authority to operate
the equipment. To comply with the limits for an FCC Class B
computing device, always use shielded signal cables and the
power cord supplied with this unit.

Consumer Information and FCC Requirements

Telephone Connection

3

This equipment complies with Part 68 of the Federal Communications
Commission rules. These rules permit this device to be directly connected to
the telephone network. Standardized jacks are used for these connections.
This equipment should not be used on party lines or coin lines.

3

If this device is malfunctioning, it may also cause harm to the telephone
network; this device should be disconnected until the source of the problem
can be determined and until it has been repaired. If this is not done, the
telephone company may temporarily disconnect your service.

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3

The telephone company may make changes in its technical operations and
procedures. If such changes affect the compatibility or use of this device, the
telephone company is required to give adequate notice of the changes.

3

If the telephone company requests information on what equipment is connected
to their lines, inform them of:

a

The telephone number this unit is connected to

b

The ringer equivalence number

c

The USOC jack required: RJ-11C

d

The FCC Registration Number

Items (b) and (c) are indicated on the label. The ringer equivalence number
(REN) is used to determine how many devices can be connected to your
telephone line. In most areas, the sum of the RENs on any one line should not
exceed five (5.0). If too many devices are attached, they may not ring properly.

3

In the event of equipment malfunction, Hewlett-Packard or an authorized HP
Personal Computer Dealer Repair Center should perform all repairs. It is the
responsibility of users requiring service to report the problem to HP’s Home
Products Division, or to one of our authorized agents. Service can be obtained
by calling the HP Customer Care Center at 208-323-4663 (United States).

Statement of Fax Branding

The Consumer Protection Act of 1991 makes it unlawful for any person to use
a computer or other electronic device to send any message via telephone fax
machine, unless it clearly contains: a margin at the top or bottom of each
transmitted page or on the first page of the transmission, the date and time it
is sent, identification of the business or other entity, or individual sending the
message, the telephone number of the sending machine or such business, entity,
or individual.

ENERGY STAR Compliance

Hewlett-Packard Pavilion PCs and Monitors marked with the
ENERGY STAR
U.S. Environmental Protection Agency’s ENERGY STAR
guidelines for energy efficiency.

Products with the ENERGY STAR label are designed to use
less energy, help you save money on utility bills, and help protect the environment.

ENERGY STAR

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®

logo on the packaging box qualify with the

®

is a registered trademark owned by the U.S. government.

Canada Department of Communications (DOC) Notice

Telephone Connection

The Canada Department of Communications label identifies certified equipment.
This certification means that the equipment meets certain telecommunications
network protective, operational, and safety requirements. The department does not
guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, the user should ensure it is permissible to connect
it to the facilities of the local communications company. The equipment must be
installed using an acceptable method of connection. In some cases, the company’s
inside wiring associated with a single line individual service may be extended by
means of a certified connector assembly (telephone extension cord). The customer
should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request that the user disconnect the
equipment.

Users should ensure, for their own protection, that the electrical ground
connections of the power utility, telephone lines, and internal metallic water pipe
systems, if present, are connected together. This precaution may be particularly
important in rural areas.

Warning:

Users should not attempt to make such connections
themselves, but should contact the appropriate electrical
inspection authority or electrician, as appropriate.

Warning:

The Load Number .9 assigned to each terminal
device denotes the percentage of the total load to be
connected to a telephone loop; this is used by the device
to prevent overloading. The termination on a loop may
consist of any combination of devices, subject only to the
requirement that the sum of the Load Numbers does not
exceed 100.

DOC Statement (Canada Only)

This Class B digital apparatus meets all requirements of the Canadian Interference­Causing Equipment Regulations.

Additional Safety Information

This product has not been evaluated for connection to an “IT” power system
(an AC distribution system with no direct connection to earth, according to
IEC 60950).

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AC Power Safety Warning

p

g

Warning:

Install the computer near an AC outlet. The AC
power cord is your HP Pavilion’s main AC disconnecting
device and must be easily accessible at all times. For your
safety, the power cord provided with your system has a
grounded plug. Always use the power cord with a properly
grounded wall outlet, to avoid the risk of electrical shock.

Warning:

Yo u r system is provided with a voltage select switch
for use in a 115 or 230 Vac power system. The voltage select
switch has been pre-set to the correct voltage setting for use
in the particular country/region where it was initially sold.
Changing the voltage select switch to the incorrect position
can damage your PC and void any implied warranty.

Warning:

the tele
before connectin

To reduce the possibility of an electric shock from

hone network, plug your computer into the AC outlet

it to the telephone line. Also, disconnect the
telephone line before unplugging your computer from the
AC power outlet.

Warning:

Always disconnect the modem cord from the
telephone system before installing or removing your
computer cover.

Warning:

Do not operate the computer with the cover
removed.

Warning:

The power supply is not user-serviceable. To
prevent damage to the power supply, have a qualified
person repair or replace it. All other components are
user-serviceable.

Warning:

Electrostatic discharge (ESD) can damage disk
drives, add-in cards, and other components. If an ESD station
is not available, wear a wrist strap attached to a metal part
of the computer. Place cards on a conductive foam pad or
inside the card wrapper, if possible, but never on the card
wrapper.

Warning:

For your safety, always unplug the system from its
power source and from any telecommunications systems
(such as phone lines), networks, or modems before
performing any of the procedures described in this guide.
Failure to do so may result in personal injury or equipment
damage. Hazardous voltage levels are inside the power
supply and modem of this product.

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Lithium Battery Caution

Warning:

The PC uses a lithium battery, type CR2032.
There is danger of an explosion if the battery is incorrectly
replaced. Replace only with the same, or equivalent, type
recommended by the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions.

Laser Safety Statement

Class 1 LED Product

The CD-ROM and DVD drives contain a laser system and are classified as a “Class
1 Laser Product” under a U.S. Department of Health and Human Services (DHHS)
Radiation Performance standard according to the Radiation Control for Health and
Safety Act of 1968.

Should the unit ever require maintenance, contact an authorized service location.

Warning:

procedures other than those specified in the

Servicing the PC

Use of controls, adjustments, or performance

Upgrading and

guide may result in hazardous radiation
exposure. To prevent direct exposure to laser beam, do not
try to open the enclosure of the CD-ROM or DVD.

TV Antenna Connectors Protection

External Television Antenna Grounding

If an outside antenna or cable system is connected to the product, be sure the
antenna or cable system is electrically grounded so as to provide some protection
against voltage surges and built-up static charges. Article 810 of the National
Electrical Code, ANSI/NFPA 70, provides information with regard to proper
electrical grounding of the mast and supporting structure, grounding of the lead-in
wire to an antenna-discharge unit, size of grounding conductors, location of
antenna-discharge unit, connection to grounding electrodes, and requirements for
the grounding electrode.

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Lightning Protection

For added protection of any Hewlett-Packard product during a lightning storm, or
when it is left unattended and unused for long periods of time, unplug the product
from the wall outlet and disconnect the antenna or cable system. This will prevent
damage to the product from lightning and power line surges.

7

6

5

4

1

Antenna Grounding

Antenna Grounding

Reference

1

2

3

4

5

6

7

Power Lines

An outside antenna system should not be located in the vicinity of overhead
power lines or other electric light or power circuits, or where it can fall into such
power lines or circuits.

Warning:

extreme care should be taken to keep from touching such
power lines or circuits as contact with them could be fatal.

Grounding Component

Electric Service Equipment

Power Service Grounding Electrode System
(NEC Art 250, Part H)

Ground Clamps

Grounding Conductors (NEC Section 810-21)

Antenna Discharge Unit (NEC Section 810-20)

Ground Clamp

Antenna Lead in Wire

When installing an outside antenna system,

2

3

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© Hewlett-Packard Company, 2002.
All rights reserved.

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