HP Pavilion 320x, Pavilion 330n, Pavilion 500d, Pavilion 500s, Pavilion 501n Reference Guide

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Preventing a Windows XP Critical Error
HP Pavilion
home PC
Information
Important
Web
Updates
If you purchased your HP Pavilion home PC between September 2001 and February 2002, your PC may experience a Microsoft critical error. To prevent an error that may cause your computer to be unusable, HP strongly recommends that you go to the Microsoft Windows Updates Web site to download all critical updates. Without these updates, an Unmountable Boot Volume errormayoccurrandomly, and if it does, the error creates a blue screen with the message:
A problem has been detected and windows has been shut down to prevent damage to your computer. UNMOUNTABLE_BOOT_VOLUME…Technical Information: *** STOP: 0x000000ED
If this error occurs, you will be unable to fix the problem without a diskette that you can order from HP Technical Support. Even after using the diskette to restore your computer, this error may continue to occur unless this update is loaded onto your HP Pavilion.
To avoid this inconvenience and to prevent this critical error, please follow these instructions:
1 Connect to the Internet. 2 Click Start,chooseAll Programs,andthenclickWindows
Update.
®
Windows®XP
3 A Windows Update Web page appears. If a window pops up and
asks if you want to install a Windows Update tool, click Yes .
4 Click Pick Updates to install, Critical Updates,andthenclick
Review and install updates. All critical updates are
automatically selected.
Note: You can also choose to install noncritical Windows XP or driver updates in this window.
5 Click the Install Now button in the Total Selected Updates area. 6 Click Accept to accept the license agreement. Follow onscreen
instructions. This download may take several minutes.
7 When the installation has finished, close all windows and restart the
computer.
Important:
periodically check for and download fixes for issues involving Microsoft’s products. Some of these issues can include device compatibility, security, and system stability. You can also access Windows Updates from Help and Support.
If you ever perform a system recovery, you need to reinstall these critical updates.
HP recommends that you use the Windows Update feature to
To p o f P a ge
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