HP Pavilion 15-cw0000 Maintenance And Service Manual
HP Pavilion 15 Laptop PC
Maintenance and Service Guide
© Copyright 2018 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel is a U.S. registered trademark of Intel
Corporation. Microsoft and Windows are either
registered trademarks or trademarks of
Microsoft Corporation in the United States
and/or other countries. SD Logo is a trademark
of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: May 2018
Document Part Number: L19433-001
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs
or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 5
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 6
Display .................................................................................................................................................................... 7
Keyboard area ........................................................................................................................................................ 9
TouchPad ............................................................................................................................................. 9
Lights ................................................................................................................................................. 10
Button, speakers, and vent ............................................................................................................... 11
Special keys ....................................................................................................................................... 12
Action keys ........................................................................................................................................ 13
Bottom ................................................................................................................................................................. 14
Labels ................................................................................................................................................................... 15
3 Illustrated parts catalog .............................................................................................................................. 17
Computer components ........................................................................................................................................ 17
Display assembly components ............................................................................................................................ 20
Mass storage devices ........................................................................................................................................... 22
Cables ................................................................................................................................................................... 23
Miscellaneous parts ............................................................................................................................................. 24
4 Removal and replacement procedures preliminary requirements .................................................................... 25
Tools required ...................................................................................................................................................... 25
Service considerations ......................................................................................................................................... 25
Plastic parts ....................................................................................................................................... 25
Cables and connectors ...................................................................................................................... 25
Electrostatic discharge damage .......................................................................................................................... 26
Packaging and transporting guidelines .............................................................................................................. 27
Workstation guidelines ........................................................................................................................................ 27
Equipment guidelines .......................................................................................................................................... 28
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 29
Component replacement procedures .................................................................................................................. 29
Bottom cover ..................................................................................................................................... 29
Battery ............................................................................................................................................... 31
v
Display assembly ............................................................................................................................... 32
Hard drive .......................................................................................................................................... 42
WLAN module .................................................................................................................................... 44
Solid-state drive ................................................................................................................................ 46
Memory module ................................................................................................................................ 47
Card reader board .............................................................................................................................. 49
USB board .......................................................................................................................................... 50
TouchPad ........................................................................................................................................... 51
Lock bracket ...................................................................................................................................... 53
Fan(s) ................................................................................................................................................. 54
Heat sink ............................................................................................................................................ 56
System board .................................................................................................................................... 59
Speakers ............................................................................................................................................ 61
Power connector cable ...................................................................................................................... 62
Top cover with keyboard ................................................................................................................... 63
6 Using Setup Utility (BIOS) ............................................................................................................................. 64
Starting Setup Utility (BIOS) ................................................................................................................................ 64
Updating Setup Utility (BIOS) .............................................................................................................................. 64
Determining the BIOS version ........................................................................................................... 64
Downloading a BIOS update .............................................................................................................. 65
7 Using HP PC Hardware Diagnostics ................................................................................................................ 66
Using HP PC Hardware Diagnostics Windows ..................................................................................................... 66
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 66
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 67
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 67
Installing HP PC Hardware Diagnostics Windows ............................................................................. 67
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 67
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 68
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 68
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 68
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 68
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 69
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 69
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 69
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 69
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 69
vi
8 Backing up, restoring, and recovering ........................................................................................................... 71
Using Windows tools ........................................................................................................................................... 71
Creating HP Recovery media (select products only) ........................................................................................... 71
Using HP Recovery Manager to create recovery media .................................................................... 72
Before you begin ............................................................................................................. 72
Creating the recovery media ........................................................................................... 72
Using the HP Cloud Recovery Download Tool to create recovery media .......................................... 73
Restoring and recovery ........................................................................................................................................ 73
Restoring, resetting, and refreshing using Windows tools .............................................................. 73
Restoring using HP Recovery Manager and the HP Recovery partition ........................................... 73
Recovering using HP Recovery Manager ........................................................................................... 73
Recovering using the HP Recovery partition (select products only) ................................................ 74
Recovering using HP Recovery media ............................................................................................... 74
Changing the computer boot order ................................................................................................... 75
Removing the HP Recovery partition (select products only) ............................................................ 75
9 Specications .............................................................................................................................................. 76
10 Power cord set requirements ...................................................................................................................... 77
Requirements for all countries ............................................................................................................................ 77
Requirements for specic countries and regions ................................................................................................ 77
11 Recycling .................................................................................................................................................. 79
Index ............................................................................................................................................................. 80
vii
viii
1 Product description
Category Description
Product Name HP Pavilion 15 Laptop PC
Model numbers:
15-cw0000~15-cw0999
15z-cw000
Processors AMD® Ryzen™ mobile processors with Radeon™ Vega Graphics:
AMD Ryzen 5 2500U processor (2.0-GHz, turbo up to 3.6-GHz, 2-MB L2 cache, 2400-MHz, quad core, 15W)
AMD Ryzen 3 2300U processor (2.0-GHz, turbo up to 3.4-GHz, 2-MB L2 cache, 2400-MHz, quad core, 15W)
AMD Ryzen 3 2200U processor (2.5-GHz, turbo up to 3.4-GHz, 1-MB L2 cache, 2400-MHz, dual core, 15W)
AMD dual-core A9-series processor:
AMD A9-9425 processor (3.1-GHz, turbo up to 3.7-GHz, 1-MB L2 cache, 2133-MHz, 15W)
Graphics Support for HD decode, DX12, and high-denition multimedia interface (HDMI)
Supports PX7
Supports FreeSync (FHD displays only)
Supports MR ready (minimum Ryzen 5 processor, Vega 8 Mobile Graphics)
Internal graphics:
AMD Radeon Vega 8 Mobile Graphics (Ryzen 5 2500U processor)
AMD Radeon Vega 6 Mobile Graphics (Ryzen 3 2300U processor)
AMD Radeon Vega 3 Mobile Graphics (Ryzen 3 2200U processor)
AMD Radeon R5 (A9 processor)
Hybrid graphics:
AMD Radeon 535 with 2048 MB Graphic Controller
Panel 15.6-in, white light-emitting (WLED), slim, eDP, 16:9 aspect ratio, narrow bezel:
HD (1366×768), BrightView, SVA, 220 nits
HD (1366×768), BrightView, SVA, 220 nits, Touch-on Panel (TOP)
HD (1366×768), anti glare, SVA, 220 nits
Full high-denition (FHD) (1920×1080), BrightView, UWVA, 220 nits
FHD (1920×1080), BrightView, UWVA, 250 nits, Touch-on Panel (TOP); touch solution with bezel, multi-touch
enabled
FHD (1920×1080), anti glare, UWVA, 220 nits
FHD (1920×1080), anti glare, SVA, 220 nits
1
Category Description
Memory Two SODIMM memory module slots, non-customer-accessible/non-upgradable
DDR4-2400 dual channel support (Ryzen processors)
DDR4-1866 dual channel support (A9 processor)
Supports up to 16 GB of system memory in the following congurations:
●
16384 MB (8192 MB × 2)
●
12288 MB (8192 MB × 1 + 4096 × 1)
●
8192 MB (8192 MB × 1 or 4096 MB × 2)
●
6144 MB (4096 MB× 1 + 2048 MB × 1)
●
4096 MB (4096 MB × 1)
Storage Support for all 7.2 mm/9.5 mm, SATA, 2.5-inch hard drives:
Support for solid-state drive + hard drive
Support for M.2 SATA/PCIe solid-state drive
Accelerometer/Hard drive protection support
Single hard drive congurations:
1-TB, 5400-rpm, 7.2 mm
Dual storage congurations:
128-GB, SATA, TLC, solid-state drive + 1-TB, 5400-rpm, 7.2 mm hard drive
M.2 SATA-3, TLC, solid-state drive:
256-GB
128-GB
M.2, PCIe, NVMe, value, solid-state drive:
512-GB
256-GB
Camera HP Wide Vision FHD infrared camera with indicator light and 2 infrared lights, USB 2.0, FHD hybrid BSI sensor,
f2.2, 88° wide eld of vision
1080p by 30 frames per second
Supports Windows Hello
Dual array Digital Microphones with appropriate software - beam forming, echo cancellation, noise suppression
HP Wide Vision HD camera with indicator light, USB 2.0, HD BSI sensor, f2.0, 88° wide eld of vision
720p by 30 frames per second
Dual array Digital Microphones w/ appropriate software - beam forming, echo cancellation, noise suppression
Audio Audio brand: B&O Play
Audio control panel: B&O Play Audio Control
Supports HP Audio Boost
Dual speakers
2 Chapter 1 Product description
Category Description
Ethernet Integrated 10/100/1000 NIC
Wireless Compatible with Miracast-certied devices
Turbo Lite WLAN SVTP
Integrated wireless options with dual antennas (M.2/PCIe):
Intel Dual band wireless-AC 3168 802.11AC 1x1 WiFi + Bluetooth 4.2 Combo Adaptor (non-vPro)
Intel Dual Band Wireless-AC 7265 802.11 AC 2x2 WiFi + Bluetooth 4.2 Combo Adapter (non-vPro) D1
Realtek RTL8822BE 802.11 ac 2x2 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)
Integrated wireless options with single antenna (M.2/PCIe):
Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)
Realtek RTL8723DE 802.11 bgn 1x1 WiFi + Bluetooth 4.2 Combo Adapter
External media
cards
Internal card
expansion
Ports Hot plug/unplug and auto detect for correct output to wide-aspect vs standard aspect video (auto adjust panel
Keyboard/
TouchPad
HP Multi-Format Digital Media Card Reader
Supports SD/SDHC/SDXC
Push-push insertion/removal
One M.2 slot for solid-state drive
One M.2 slot for WLAN
resolution to t embedded panel and external monitor connected)
AC Smart Pin adapter plug
Audio-out (headphone)/audio-in (microphone) combo jack
HDMI v1.4 supporting up to 1920×1080 @ 60Hz
RJ-45/ethernet
USB 3.0 ports (2, right side)
USB Type-C port; USB 3.1 Gen 1 (left side); supports data transfer
Keyboard:
Full-sized, two coat paint, island-style keyboard with numeric keypad
Full-sized, three-coat paint, backlit, island-style keyboard with numeric keypad
TouchPad:
Power
requirements
Image sensor
MultiTouch gestures enabled
Support for Modern TrackPad gestures
Taps enabled as default
Battery:
3-cell, 41-WHr, 3549 mAh, prismatic/polymer battery
Supports battery fast charge
AC adapter:
3
Category Description
65-W HP Smart AC adapter (EM) with power cord
65-W HP Smart AC adapter with power cord
45-W HP Smart AC adapter with power cord
Power cord:
1.0 m conventional power cord with a C5 connector
Security Nano security cable slot
Support for Trusted Platform Module (fTPM) 2.0
Operating
system
FreeDOS 2.0
Windows 10 Home 64
Windows 10 Home 64 Chinese Market CPPP
Windows 10 Home 64 High-End Chinese Market CPPP
Windows 10 Home 64 Plus
Windows 10 Home 64 Plus QVC
Windows 10 Home 64 Plus Single Language
Windows 10 Home 64 Plus Single Language APAC EM PPP
Windows 10 Home 64 Plus Single Language India Market PPP
Windows 10 Home 64 Plus Single Language Indonesia Market PPP
Windows 10 Home 64 Plus Web/Kiosk
Windows 10 Home 64 QVC
Windows 10 Home 64 Single Language
Windows 10 Home 64 Single Language APAC EM PPP
Windows 10 Home 64 Single Language India Market PPP
Windows 10 Home 64 Single Language Indonesia Market PPP
Windows 10 Home 64 Single Language Value India Market PPP
Windows 10 Home 64 Single Language Value Indonesia Market PPP
Windows 10 Home 64 Web/Kiosk
Windows 10 Pro 64
Windows 10 Pro 64 Web/Kiosk
Serviceability End user replaceable parts:
AC adapter
4 Chapter 1 Product description
2 Getting to know your computer
Your computer features top-rated components. This chapter provides details about your components, where
they're located, and how they work.
Right side
Component Description
(1) Memory card reader Reads optional memory cards that enable you to store, manage, share, or access
information.
To insert a card:
1. Hold the card label-side up, with connectors facing the computer.
2. Insert the card into the memory card reader, and then press in on the card
until it is rmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory card reader.
(2) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it may not prevent
the computer from being mishandled or stolen.
See the Security section in Product description on page 1 for the specic security
lock type.
(3) USB SuperSpeed ports (2) Connect a USB device, such as a cell phone, camera, activity tracker, or smartwatch,
and provide high-speed data transfer.
(4) AC adapter and battery light
(5) Power connector Connects an AC adapter.
●
White: The AC adapter is connected and the battery is fully charged.
●
Blinking white: The AC adapter is disconnected and the battery has reached a
low battery level.
●
Amber: The AC adapter is connected and the battery is charging.
●
O: The battery is not charging.
Right side 5
Left side
Component Description
(1) HDMI port Connects an optional video or audio device, such as a high-
(2) RJ-45 (network) jack/status lights Connects a network cable.
(3) USB Type-C port Connects a USB device, such as a cell phone, camera, activity
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
tracker, or smartwatch, and provides data transfer.
NOTE: Cables and/or adapters (purchased separately) may be
required.
(4) Drive light
(5) Audio-out (headphone)/Audio-in (microphone)
combo jack
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,
and Environmental Notices
To access this guide:
▲ Select the Start button, select HP Help and Support, and
then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
6 Chapter 2 Getting to know your computer
Display
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
NOTE: If your computer has a single antenna, it is located on the
right side.
(2) Internal microphones Record sound.
(3) Camera light(s) On: One or more cameras are in use.
(4) Camera Allows you to video chat, record video, and record still images. Some
cameras also allow a facial recognition logon to Windows, instead of
a password logon.
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My notebook, select the Specications tab, and then select User Guides.
Display 7
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with
wireless local area networks (WLANS).
NOTE: If your camera has a single antenna, it is
located on the right side.
(2) Internal microphones Record sound.
(3) Camera light(s) On: One or more cameras are in use.
(4) Camera(s) Allow(s) you to video chat, record video, and record still
images. Some cameras also allow a facial recognition
logon to Windows, instead of a password logon..
NOTE: Camera functions vary depending on the
camera hardware and software installed on your
product.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app.
‒ or –
Click the question mark icon in the taskbar.
2. Select My notebook, select the Specications tab, and then select User Guides.
8 Chapter 2 Getting to know your computer
Keyboard area
TouchPad
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
Keyboard area 9
Lights
Component Description
(1) Power light
(2) Caps lock light On: Caps lock is on, which switches the key input to all capital
(3) Mute light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the display
and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
letters.
●
On: Computer sound is o.
●
O: Computer sound is on.
10 Chapter 2 Getting to know your computer
Button, speakers, and vent
Component Description
(1) Power button
(2) Speakers Produce sound.
(3) Vent Enables airow to cool internal components.
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options:
▲
Right-click the Power icon , and then select Power
Options.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
Keyboard area 11
Special keys
Component Description
(1) esc key Displays system information when pressed in combination with
(2) fn key Executes specic functions when pressed in combination with
the fn key.
another key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns the keyboard
backlight feature o or on.
(5) num lock key Alternates between the navigational and numeric functions on
the integrated numeric keypad.
(6) Integrated numeric keypad A separate keypad to the right of the alphabet keyboard. When
num lock is pressed, the keypad can be used like an external
numeric keypad.
NOTE: If the keypad function is active when the computer is
turned o, that function is reinstated when the computer is
turned back on.
12 Chapter 2 Getting to know your computer
Action keys
An action key performs the function indicated by the icon on the key. To determine which keys are on your
product, see Special keys on page 12.
▲
Icon Description
To use an action key, press and hold the key.
Opens the “How to get help in Windows 10” webpage.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Switches the screen image between display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing this key alternates the screen image from the computer
display to the monitor display to a simultaneous display on both the computer and the monitor.
Turns the keyboard backlight o or on (select products only).
NOTE: To conserve battery power, turn o this feature.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD). Plays the next
track of an audio CD or the next section of a DVD or a BD.
Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD. Plays the next track of an audio CD or the
next section of a DVD or a BD.
Plays the next track of an audio CD or the next section of a DVD or a BD.
Turns the airplane mode and wireless feature on or o.
NOTE: The airplane mode key is also referred to as the wireless button.
NOTE: A wireless network must be set up before a wireless connection is possible.
Keyboard area 13
Bottom
Component Description
Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and o during routine operation.
14 Chapter 2 Getting to know your computer
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer. Labels may be in paper form or imprinted on the
product.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a
tablet kickstand.
●
Service label—Provides important information to identify your computer. When contacting support, you
may be asked for the serial number, the product number, or the model number. Locate this information
before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1) HP product name (select products only)
(2) Model number
(3) Product ID
(4) Serial number
(5) Warranty period
Component
(1) HP product name (select products only)
(2) Product ID
Labels 15
Component
(3) Serial number
(4) Warranty period
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
16 Chapter 2 Getting to know your computer
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Computer components
Computer components 17
Item Component Spare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part
information, see Display assembly components on page 20.
(2) Top cover with keyboard
Natural silver, backlit L24752-xx1
Natural silver, no backlight L24753-xx1
Pale gold, backlit L24754-xx1
Pale gold, no backlight L24755-xx1
(3) Power connector cable
Power connector cable EMI tape is available in the Miscellaneous Parts Kit using spare part
number L28015-001.
(4) TouchPad
NOTE: The TouchPad cable is available using spare part number L23893-001.
Natural silver L24934-001
Pale gold L24933-001
(5) TouchPad bracket L23892-001
(6) Speakers (include cable) L23900-001
(7) System board (includes processor and replacement thermal material):
For use in models with discrete graphics equipped with the following processors:
For use in models with UMA graphics equipped with the following processors:
●
AMD A9-9425 processor and 2 GB of discrete video memory L22757-xx1
●
AMD Ryzen 3 2200U processor and 2 GB of discrete video memory L22754-xx1
●
AMD Ryzen 5 2500U processor L22762-xx1
●
AMD Ryzen 3 2300U processor L22761-xx1
●
AMD Ryzen 3 2200U processor L22760-xx1
810327-006
(8) Heat sink, UMA graphics (includes replacement thermal material) L23995-001
(9) Heat sink, discrete graphics (includes replacement thermal material) L23994-001
(10) Fan for use in models with UMA graphics memory L27902-001
(11) Fan for use in models with discrete graphics memory L23895-001
(12) Memory modules (2, DDR4-2400, 1.2-V):
8-MB 862398-855
4-MB 862397-855
2-MB 864271-855
(13) Solid-state drive (2280 M.2):
512-GB, PCIe L29691-001
●
AMD A9-9425 processor L22759-xx1
18 Chapter 3 Illustrated parts catalog
Item Component Spare part number
256-GB, SATA-3, TLC L29689-001
256-GB, PCIe L29690-001
128-GB, SATA-3, TLC L29688-001
(14) WLAN module:
Intel Dual Band Wireless-AC 7265 802.11 AC 2×2 WiFi + Bluetooth 4.2 Combo Adapter (non-vPro) 901229-855
Intel Dual Band Wireless-AC 3168 802.11AC 1×1 WiFi + Bluetooth 4.2 Combo Adapter (non-vPro) 863934-855
Realtek RTL8822BE 802.11 ac 2x2 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) 924813-855
Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) L17365-005
Realtek RTL8723DE-CG 802.11 bgn 1x1 WiFi + Bluetooth 4.2 Combo Adapter L21480-005
(15) Hard drive (SATA, 7.0-mm; does not include hard drive bracket or hard drive cable):
1-TB, 5400-rpm L30422-005
NOTE: Hard drive brackets are available using spare part number L19469-001. The hard drive cable is available using
spare part number L23889-001
(16) USB board
NOTE: The USB board cable is available using spare part number L23901-001.
For use in models with an AMD Ryzen processor L23993-001
For use in models with an AMD A9 processor L23992-001
(17) Card reader board
NOTE: The card reader cable is available using spare part number L23891-001.
(18) Lock bracket L23902-001
(19) Battery (3-cell, 41-WHr, 3.6-AHr, Li-ion) L11119-855
(20) Bottom cover
Natural silver L23885-001
Pale gold L23886-001
(21) Rubber Foot Kit (not illustrated, includes Mylar screw cover)
For use in natural silver models L23887-001
For use in pale gold models L23888-001
L23990-001
Computer components 19
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