HP Omen 17-cb0220ng Service manual
Maintenance and Service Guide
OMEN by HP 17 Laptop PC
© Copyright 2019 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
DisplayPort and the DisplayPort logo are
trademarks owned by the Video Electronics
Standards Association (VESA) in the United
States and other countries. Intel, Core, and
Optane are trademarks of Intel Corporation or
its subsidiaries in the U.S. and/or other
countries. NVIDIA, GeForce, and Optimus are
trademarks and/or registered trademarks of
NVIDIA Corporation in the U.S. and other
countries. SDHC, SDXC, and microSD are
trademarks or registered trademarks of SD-3C
LLC. Windows is either a registered trademark
or trademark of Microsoft Corporation in the
United States and/or other countries. Miracast
is a registered trademark of the Wi-Fi Alliance.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees may apply and
additional requirements may apply over time
for updates. Go to http://www.microsoft.com
for details.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to nd your product. Then select
User Guides.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
First Edition: May 2019
Document Part Number: L64245-001
Important Notice about Customer Self-Repair Parts
IMPORTANT: Your computer includes Customer Self-Repair parts and parts that should be accessed by only
an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer SelfRepair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for
authorized service provider parts," can damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
CAUTION: To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by applicable safety standards.
v
vi Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 5
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 6
Rear ........................................................................................................................................................................ 7
Display .................................................................................................................................................................... 8
Keyboard area ........................................................................................................................................................ 9
Touchpad ............................................................................................................................................. 9
Lights ................................................................................................................................................. 10
Button ................................................................................................................................................ 11
Special keys ....................................................................................................................................... 12
Bottom ................................................................................................................................................................. 13
Labels ................................................................................................................................................................... 14
HP OMEN Command Center ................................................................................................................................. 15
3 Illustrated parts catalog .............................................................................................................................. 16
Computer major components .............................................................................................................................. 16
Mass storage devices ........................................................................................................................................... 19
Display assembly subcomponents ...................................................................................................................... 20
Cables ................................................................................................................................................................... 21
Miscellaneous parts ............................................................................................................................................. 22
4 Removal and replacement procedures preliminary requirements .................................................................... 24
Tools required ...................................................................................................................................................... 24
Service considerations ......................................................................................................................................... 24
Plastic parts ....................................................................................................................................... 24
Cables and connectors ...................................................................................................................... 24
Drive handling ................................................................................................................................... 25
Workstation guidelines ..................................................................................................................... 25
Electrostatic discharge information .................................................................................................................... 25
Generating static electricity .............................................................................................................. 26
Preventing electrostatic damage to equipment ............................................................................... 26
Personal grounding methods and equipment .................................................................................. 27
Grounding the work area ................................................................................................................... 27
Recommended materials and equipment ........................................................................................ 27
vii
Packaging and transporting guidelines .............................................................................................................. 28
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 29
Component replacement procedures .................................................................................................................. 29
Preparation for disassembly ............................................................................................................. 29
Bottom cover ..................................................................................................................................... 30
Solid-state drive and Optane memory module ................................................................................ 32
Memory module ................................................................................................................................ 34
Hard drive assembly .......................................................................................................................... 35
6 Removal and replacement procedures for authorized service provider parts .................................................... 37
Component replacement procedures .................................................................................................................. 37
Thermal material ............................................................................................................................... 37
Battery ............................................................................................................................................... 38
WLAN module .................................................................................................................................... 39
Power connector ............................................................................................................................... 41
Speaker assembly ............................................................................................................................. 42
Touchpad button board ..................................................................................................................... 43
Heat sink/fan assembly .................................................................................................................... 44
Card reader/USB board ...................................................................................................................... 47
Power button board .......................................................................................................................... 48
System board .................................................................................................................................... 49
Thermal sensor board ....................................................................................................................... 51
Display assembly ............................................................................................................................... 52
Keyboard/top cover ........................................................................................................................... 59
7 Using Setup Utility (BIOS) ............................................................................................................................. 60
Starting Setup Utility (BIOS) ................................................................................................................................ 60
Updating Setup Utility (BIOS) .............................................................................................................................. 60
Determining the BIOS version ........................................................................................................... 60
Downloading a BIOS update .............................................................................................................. 61
8 Using HP PC Hardware Diagnostics ................................................................................................................ 62
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 62
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 62
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 63
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 63
Installing HP PC Hardware Diagnostics Windows ............................................................................. 63
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 63
viii
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 64
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 64
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 64
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 64
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 65
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 65
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 65
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 65
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 65
9 Backing up, restoring, and recovering ........................................................................................................... 67
Backing up information and creating recovery media ........................................................................................ 67
Using Windows tools ......................................................................................................................... 67
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 67
Restoring and recovery ........................................................................................................................................ 68
Restoring, resetting, and refreshing using Windows tools .............................................................. 68
Recovering using HP Recovery media ............................................................................................... 68
Changing the computer boot order ................................................................................................... 68
10 Specications ............................................................................................................................................ 69
11 Power cord set requirements ...................................................................................................................... 70
Requirements for all countries ............................................................................................................................ 70
Requirements for specic countries and regions ................................................................................................ 71
12 Recycling .................................................................................................................................................. 73
Index ............................................................................................................................................................. 74
ix
x
1 Product description
Table 1-1 Product components and their descriptions
Category Description
Product Name OMEN by HP 17 Laptop PC
Model numbers: 17-cb0000~17-cb0999, 17-cb000
Processor Intel® Core™ i9-9880H (2.3 GHz, turbo up to 4.8 GHz, 2666 MHz FSB, 16 MB L3 cache, eight core, 45 W)
Intel Core i7-9750H (2.6 GHz, turbo up to 4.5 GHz, 2666 MHz FSB, 12 MB L3 cache, six core, 45 W)
Intel Core i5-9300H (2.4 GHz, turbo up to 4.1 GHz, 2666 MHz FSB, 8 MB L3 cache, quad core, 45 W)
Graphics Internal graphics
Intel UHD Graphics 630
Discrete graphics
NVIDIA® GeForce® RTX 2080 with up to 8 GB of dedicated video memory (N18E-G3)
NVIDIA GeForce RTX 2070 with up to 8 GB of dedicated video memory (N18E-G2)
NVIDIA GeForce RTX 2060 with up to 6 GB of dedicated video memory (N18E-G0)
NVIDIA GeForce GTX 1660Ti with up to 6 GB of dedicated video memory (N18E-G0)
NVIDIA GeForce GTX 1650 with up to 4 GB of dedicated video memory (N18P-G0)
Supports HD decode, DX12, and HDMI
Supports Optimus™
Supports GPS (GPU Performance Scaling)
Supports VR
Supports MR ready
Display panel 43.9 cm (17.3 in.), full high-denition (FHD) (1920 × 1080), antiglare, 72% CG, WLED, UWVA, slim,
narrow bezel, 300 nits; Microsoft® HDR streaming capable
eDP 1.2, A/P, 60 Hz
eDP 1.4 + PSR, A/P, 144 Hz
eDP 1.4 + PSR, 144 Hz
eDP 1.4 + PSR2, 60 Hz
Memory Two SODIMM slots, customer accessible/upgradeable
DDR4-2666 dual channel support, 1.2 V
Supports up to 32 GB maximum system memory in the following congurations:
● 32 GB (16 GB × 2)
● 16 GB (16 GB × 1 or 8 GB × 2)
● 12 GB (8 GB × 1 + 4 GB × 1)
1
Table 1-1 Product components and their descriptions (continued)
Category Description
● 8 GB (8 GB × 1 or 4 GB × 2)
Storage Supports 7.0 mm/7.2 mm, 2.5 in. SATA hard drives
Support for solid-state drive + hard drive
Support for M.2 PCIe/SATA solid-state drive
Accelerometer/hard drive protection support
Single hard drive congurations
1 TB, 7200 rpm, 7.0 mm, 2.5 in.
Dual storage congurations
512 GB, PCIe, NVMe, TLC, solid-state drive + 1 TB, PCIe, NVMe, TLC solid-state drive
512 GB, PCIe, NVMe, TLC, solid-state drive + 1 TB, 7200 rpm hard drive
512 GB, PCIe, NVMe, TLC, x2, RAID 0 solid-state drive + 2 TB, 5400 rpm hard drive
256 GB, PCIe, NVMe, TLC, solid-state drive + 1 TB, 7200 rpm hard drive
256 GB, PCIe, NVMe, TLC, solid-state drive + 2 TB, 5400 rpm hard drive
256 GB, PCIe, NVMe, TLC, x2, RAID 0 solid-state drive + 1 TB, 5400 rpm hard drive
128 GB, PCIe, NVMe, TLC, solid-state drive + 1 TB, 7200 rpm hard drive
NVMe, TLC, M.2 solid-state drive
1 TB, PCIe-3 × 4
512 GB, PCIe-3 × 4
256 GB, PCIe-3 × 4
Intel Optane™ (3D Xpoint) Solution (PCIe) Gen3 × 2 congurations
32 GB (Optane) + 512 GB, PCIe-3 × 2 × 2 solid-state drive
16 GB (Optane) + 1 TB, 7200 rpm hard drive
Audio Audio brand: Bang & Olufsen
Audio control panel: OMEN Audio Control (supports DTS: X Ultra)
Supports HP Audio Boost 2.0 with discrete amplier
Dual speakers
Supports Headphone X
Video HP Wide Vision HD Camera - indicator LED, USB 2.0, HD BSI sensor, f2.0, WDR, 88° WFOV
720p by 30 frames per second
Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise
suppression
RJ-45 (network) jack Integrated 10/100/1000 NIC
Sensors Accelerometer
2 Chapter 1 Product description
Supports Network Booster
Table 1-1 Product components and their descriptions (continued)
Category Description
Wireless networking Integrated wireless option with dual antennas (M.2/MIPI/BRI)
Intel Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth® 5 (non-vPro) (MU-MIMO, Gigabit Wi-Fi speeds
supported)
Integrated wireless option with dual antennas (M.2/PCIe)
Intel Wi-Fi 6 AX200 + Bluetooth 5 (802.11ax 2 × 2 vPro, supporting gigabit transfer speeds)
Realtek RTL8822BE 802.11 ac 2 × 2 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)
Support for Wi-Fi CERTIFIED Miracast™-certied devices
Ports HP Smart Plug AC adapter
Audio-out (headphone)/Audio-in (microphone) combo jack
Microphone-in jack
RJ-45 (network) jack
High-denition multimedia interface (HDMI) v.2.0 + HDCP 2.2 supporting up to 4096 × 2160 at 60 Hz
Hot plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video (auto
adjust panel resolution to t embedded panel and external monitor connected)
Mini DisplayPort™
USB 3.0 Type A ports (3); two on left side, one on right side; supports HP Sleep & Charge (right side)
USB 3.1 Gen 2 Type-C port (left side; supports data transfer, DisplayPort 1.4 output up to 7680 × 3840
[60 Hz]; supports HP Sleep & Charge)
USB 3.1 Gen 2 Type-C port with Thunderbolt™ Gen 3 technology (left side)
Media card reader Supports microSD™/SDHC™/SDXC™
Push-push insertion/removal
Internal card expansion One M.2 slot for WLAN
Two M.2 slots for solid-state drive
Keyboard/pointing devices Keyboard
Full-sized, backlit, island-style, keyboard with numeric keypad, single-zone lighting
Full-sized, backlit, island-style, keyboard with numeric keypad, 4-zone lighting
Special highlight for WASD keys
Supports 26-key RO antighosting keys
Touchpad requirements
Touchpad with image sensor
Multitouch gestures enabled
Support for Precision Touchpad
Support for modern trackpad gestures
Taps enabled as default
Power requirements Battery
3
Table 1-1 Product components and their descriptions (continued)
Category Description
Supports a 4 cell, 70 Wh, polymer battery
Supports a 3 cell, 52 Wh, polymer battery
Supports battery life enhancement
Supports battery fast charge (45 minutes, 50% charged)
Smart AC adapter (PFC)
330 W, 7.4 mm
230 W, 7.4 mm
200 W, 4.5 mm
150 W, 4.5 mm
Power cord (1 m, conventional)
C13 (for adapters > 200 W)
C5
Security Trusted Platform Module (fTPM) 2.0, rmware based
Operating system Preinstalled
Windows® 10 Home 64
Windows 10 Home 64 Advanced
Windows 10 Home 64 Advanced Single Language
Windows 10 Home 64 High-End Chinese Market CPPP
Windows 10 Home 64 Plus
Windows 10 Home 64 Plus Single Language
Windows 10 Home 64 Plus Single Language Africa Market
Windows 10 Home 64 Plus Single Language APAC EM PPP
Windows 10 Home 64 Plus Single Language India Market PPP
Windows 10 Home 64 Plus Single Language Indonesia Market PPP
Windows 10 Pro 64
Windows 10 Pro 64 High End
Windows 10 Pro 64 Web/Kiosk
FreeDOS 3.0
Serviceability End-user replaceable parts
AC adapter
4 Chapter 1 Product description
Memory modules
Solid-state drive
Hard drive
2 Getting to know your computer
Your computer features top-rated components. This chapter provides details about your components, where
they are located, and how they work.
NOTE: Actual computer color, feature locations, and icon labels may vary from the images depicted.
Right side
Table 2-1 Right-side components and their descriptions
Component Description
(1) Drive light ● Blinking white: The hard drive is being accessed.
● Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
(2)
– or –
(3) USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and
(4) Vent Enables airow to cool internal components.
Memory card reader Reads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory
card reader.
even when the computer is o, charges most products such as a
cell phone, camera, activity tracker, or smartwatch.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
Right side 5
Left side
NOTE: Refer to the illustration that most closely matches your computer.
Table 2-2 Left-side components and their descriptions
Component Description
(1) Power connector Connects an AC adapter.
(2) AC adapter and battery light ● White: The AC adapter is connected and the battery is fully
charged.
● Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
● Amber: The AC adapter is connected and the battery is
charging.
● O: The battery is not charging.
(3) RJ-45 (network) jack/status lights Connects a network cable.
● White: The network is connected.
● Amber: Activity is occurring on the network.
(4) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
(5) Dual-Mode DisplayPort connector Connects an optional digital display device, such as a high-
performance monitor or projector.
(6) USB SuperSpeed ports Connect a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provide high-speed data transfer.
(7) USB Type-C port with HP Sleep and Charge Connects a USB device that has a Type-C connector, provides
data transfer, and even when the computer is o, charges most
products such as a cell phone, camera, activity tracker, or
smartwatch.
– and –
Connects a display device that has a USB Type-C connector,
providing DisplayPort output.
NOTE: Cables and/or adapters (purchased separately) may be
required.
(7) USB Type-C power connector and Thunderbolt™
port with HP Sleep and Charge
6 Chapter 2 Getting to know your computer
Even when the computer is o, connects and charges most USB
devices that have a Type-C connector, such as a cell phone,
Table 2-2 Left-side components and their descriptions (continued)
Component Description
camera, activity tracker, or smartwatch, and provides highspeed data transfer.
– and –
Connects a display device that has a USB Type-C connector,
providing DisplayPort output.
NOTE: Your computer may also support a Thunderbolt docking
station.
NOTE: Cables and/or adapters (purchased separately) may be
required.
Rear
(8) Audio-out (headphone)/Audio-in (microphone)
combo jack
(9) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
Table
2-3 Rear components and their descriptions
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,
and Environmental Notices.
To access this guide:
▲ Type HP Documentation in the taskbar search box,
and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
array microphone, or monaural microphone.
Description
Vents Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to
cycle on and o during routine operation.
Rear 7
Display
Table 2-4 Display components and their descriptions
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Internal microphones Record sound.
(3) Camera light On: The camera is in use.
(4) Camera Allows you to video chat, record video, and record still images. Some
cameras also allow a facial recognition logon to Windows, instead of
a password logon.
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲ Type HP Documentation in the taskbar search box, and then select HP Documentation.
8 Chapter 2 Getting to know your computer
Keyboard area
Touchpad
Table 2-5 Touchpad components and their descriptions
Component Description
(1) Touchpad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left touchpad button Functions like the left button on an external mouse.
(3) Right touchpad button Functions like the right button on an external mouse.
Keyboard area 9
Lights
Table 2-6 Lights and their descriptions
Component Description
(1) Power light ● On: The computer is on.
● Blinking: The computer is in the Sleep state, a power-
saving state. The computer shuts o power to the display
and other unneeded components.
● O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
(2) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(3) Mute light ● On: Computer sound is o.
● O: Computer sound is on.
(4) Touchpad light ● On: The touchpad is o.
● O: The touchpad is on.
(5) Num lock light ● On: Num lock is on. When num lock is on, the keypad can
be used like an external numeric keypad.
● O: Num lock is o.
10 Chapter 2 Getting to know your computer
Button
Table 2-7 Button and description
Component Description
(1) Power button ● When the computer is o, press the button to turn on the
computer.
● When the computer is on, press the button briey to
initiate Sleep.
● When the computer is in the Sleep state, press the button
briey to exit Sleep (select products only).
● When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options:
▲ Right-click the Power icon , and then select Power
Options.
Keyboard area 11
Special keys
Table 2-8 Special keys and their descriptions
Component Description
(1) Gaming macro keys Allow you to create dierent gaming key combinations when
used alone or with the fn, ctrl, alt, or shift keys.
NOTE: See HP OMEN Command Center on page 15 for more
information.
(2) esc key Displays system information when pressed in combination with
the fn key.
(3) fn key Executes frequently used system functions when pressed in
combination with the fn key.
(4) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(5) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns the keyboard
backlight feature o or on.
(6) Airplane mode key (also referred to as the
wireless button)
(7) OMEN key Opens the OMEN Command Center software.
(8) num lk key Alternates between the navigational and numeric functions on
Turns the airplane mode and wireless feature on or o.
NOTE: A wireless network must be set up before a wireless
connection is possible.
the integrated numeric keypad.
12 Chapter 2 Getting to know your computer
Bottom
Table 2-9 Bottom components and their descriptions
Component Description
(1) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
(2) Speakers Produce sound.
Bottom 13
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer. Labels may be in paper form or imprinted on the
product.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a
tablet kickstand.
● Service label—Provides important information to identify your computer. When contacting support, you
may be asked for the serial number, the product number, or the model number. Locate this information
before you contact support.
Table 2-10 Service label components
Component
(1) HP product name
(2) Model number
(3) Product ID
(4) Serial number
(5) Warranty period
● Regulatory label(s)—Provide(s) regulatory information about the computer.
● Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
14 Chapter 2 Getting to know your computer
HP OMEN Command Center
HP OMEN Command Center allows you to customize your computer for your specic gaming needs.
▲ To open HP OMEN Command Center, select the Start button, select HP OMEN Command Center, and
then follow the on-screen instructions.
– or –
Press the OMEN key at the top right side of the keyboard.
The HP OMEN Command Center dashboard provides a central location to access and congure the following
features:
NOTE: Features may vary by platform.
● System Vitals: Monitor the computer status and performance.
● Lighting: Customize the keyboard lighting (select products only).
● Network Booster: View and adjust network priorities and settings.
● Performance Control: Optimize the performance of your computer for the task you are performing.
● Gaming Macro Keys: Congure the P-keys (select products only).
● OMEN Game Stream: Provide the ability to stream games to other devices.
● Update: Update the OMEN Command Center software.
● Help: Access “How to” information and frequently asked questions.
NOTE: To minimize the dashboard, select the < button at the top of the dashboard.
HP OMEN Command Center 15
3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer. See Labels on page 14 for details.
16 Chapter 3 Illustrated parts catalog
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