HP OB7100-ESCS Service Manual

®
HP Encryption Smart Card Security System
User’s Guide
Copyright and trademark information
This document contains pro prietary infor matio n which is prot ected by copyright . All ri ghts res erved. No part of this docu ment may be ph otocopied, repro duced or transl ated into an other language wi thout the pri ­or written consent of Hewlett-Packard company.
C Copyright Hewlett-Packard Company, 1998. All rights reserved.
Windows 95 and Windows NT are registered trademarks of the Microsoft Corporation.
Limited warranty
The information contained in this document is subject to change without notice.
Hewlett-Packard Company makes no warranty of any kind with regard to this document, including, but not limited to, the implied warranties of merchantabili ty and fitness for a particular purpose.
Hewlett-Packard Company shall not be liable for errors contain ed herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this document.
In addition to the Limited Warranty Statement provided in the Support and Service booklet, and to the extent permitted by local law, Hewlett-Packard Company expressly disclaims any warranty that this prod­uct will be error-free. Hewlett-Packard Company makes no warranty that any data stored or encrypted by this product will be recoverable or accessable, or that access provided by this product will be maintained.
HP Software Product License Agreement
CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREE­MENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS OF THE LI­CENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE COMPUTER AND SOFTWARE FOR A FULL REFUND.
PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS.
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USE. Customer may use the software on any one computer. Customer may not network the software or otherwise use it on more than one computer. Customer may not reverse assemble or decompile the soft­ware unless authorized by law.
COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software (a) for ar­chival purposes or (b) when copying or adaptation is an essential step in the use of the software with a computer so long as the copies and adaptations are used in no other manner.
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Contents
1. Understanding the HP Encryption Smart Card Security System. . . . . . . . . . . . . . . .1-1
What is the Encryption Smart Card Security System? . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
What is a smart card?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
What is Encryption?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
How does the HP Encryption Smart Card Security System work? . . . . . . . . . . . . . . . . . .1-2
2. Setting up your OmniBook to use a smart card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Checking the package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Checking the requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Installing the Encryption System software and Smart Card Reader . . . . . . . . . . . . . . . . .1-6
Smart card logon with Windows NT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Initializing your smart card and creating a recovery file. . . . . . . . . . . . . . . . . . . . . . . . .1-10
3. Using your HP Encryption Smart Card Security System . . . . . . . . . . . . . . . . . . . . .1-13
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Getting Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Entering the PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
NT Workstation lock (screen lock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Using the Secure Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Changing your Smart Card’s PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
If you forget your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Creating a replacement smart card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
4. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
General Troubleshooting tips and tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
Troubleshooting questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-26
i
Contents
ii
Understanding the HP Encryption Smart Card Security System

What is the Encryption Smart Card Security System?

The Encryption Smart Card Security System is an accessory for your OmniBook that uses smart card technology to provide smart card protected logon for Windows NT and strong fi le encryption on Windows NT and Windows 95. The E ncryption Smart Card Security System consists of a smart card reader which inserts into a PCMCIA slot on your OmniBook, and a smart card in which to store information that ensures that only you can access your OmniBook and read the files you have chosen to protect.

What is a smart card?

1
A smart card is a credit-card-sized card which carries a microchip containing
memory and a microprocessor. The card’s microchip lies beneath gold contact pads and when the card is inserted in a smart card reader, the contents of the microchip can be read and interpreted in a number of ways, depending on the application. A Personal Identification Number (PIN) is normally needed to “unlock” the contents of the microchip, meaning that only the p erson wh o kn ows the PIN can use the card.

What is Encryption?

Encryption is simply taking in telligible data and making it unintelligible by using a mathematical function and a unique key. To return the data to intelligible form, we use the same mathematical function and the same key. Therefore only the holder of the key can take the unintelligible data and make it intelligible.
The type of encryption used in the HP Encryption System provides confidentiality, as no one but the holder of the key can read the data.
1-1
How does the HP Encryption Smart Card Security System work?
1
How does the HP Encryption Smart Card Security System work?
The Encryption Smart Card Security System provides two security features:
Data encryption on your OmniBook’s hard drive (Windows 95 and Windows NT).
Smart card protected logon for Windows NT to prevent unauthorized access to your OmniBook.

Data encryption

When you set up the Encryption Smart Card Security System on your OmniBook, as part of the process you define a Secure folder on your OmniBook, and generate an encryption key that is stored on your smart card. You will also define a PIN which allows only someone with the PIN to use the smart card. When you place a file in the Secure folder with the smart card inserted in the smart card reader, the file is encrypted using a key stored on your smart card. The files in the Secure folder can be accessed only when your smart card is present in the smart card reader and the correct PIN has been provided. This means that for anyone to decrypt and read the files placed in your Secure folder, that person must be in possession of your smart card and also know your card’s PIN.
1-2
How does the HP Encryption Smart Card Security System work?
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1
Smart card containing an encryption key

Smart card logon with Windows NT

Windows NT offers password-protected logon where you must enter a user name and a password to access your Windows NT account. The Encryption Smart Card Security System increases the security of Windows NT logon by using a smart card in addition to your password. The smart card is registered with your Wind ows NT logon the first time you log on after the Encryption System software is installed on your OmniBook. Anytime you log on after this, the smart card must be present in a smart card reader inserted in the PCMCIA slot of your OmniBook. When you enter your user name and password, the system reads the smart card in the smart card reader and verifies that the correct smart card is present. If not, then admission to your Windows NT account is denied. Therefore for someone to log on to your Windows NT account, that person must not only know your user name and password, but must also be in possession of your smart card.
1-3
How does the HP Encryption Smart Card Security System work?
1
1-4

Setting up your OmniBook to use a smart card

Checking the package contents

Your Encryption Smart Card Security System package contains:
1 PCMCIA smart card reader
2 GPK4000 smart cards (one spare card for backup/recovery purposes)
1 CD-ROM containing the Encryption Smart Card Security System software
1 User’s Guide (this manual)
Note that an optional pack of five smart cards is also available as a separate OmniBook accessory (order no. F1613A).
2

Checking the requirements

To use the Encryption Smart Card Security System, you need:
An HP OmniBook Model 800, 2000, 3000, 5000, 4100, 7100, Sojourn or later with Microsoft Windows 95 OSR2 or later installed
or
An HP OmniBook Model 2100, 3000, 4100, 7100, Sojourn or later with Microsoft Windows NT 4.0 SP3 or later installed (you will need at least 2 NT accounts; one for the NT Administrator and at least one User account for everyday use)
A CD-ROM drive installed in your OmniBook (no te that on certain models of OmniBook, the CD-ROM drive is an option you need to purchase separately)
1 free PCMCIA slot on your OmniBook
At least 5 Mbytes of free space on your hard disk
It is also recommended that you have a formatted diskette to hand, to use as a safe place to store the recovery file generated during the smart card initialization process.
1-5
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