HP Mini 210, Mini 110, Compaq Mini CQ10 Maintenance and Service Guide

HP Mini 210, HP Mini 110, Compaq Mini CQ10
Maintenance and Service Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Atom are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: January 2012
Document Part Number: 655762-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 6
Keys ....................................................................................................................................... 6
Display ................................................................................................................................... 7
Buttons .................................................................................................................................... 8
Lights ...................................................................................................................................... 9
TouchPad .............................................................................................................................. 10
Left side ................................................................................................................................ 11
Right side .............................................................................................................................. 12
Bottom .................................................................................................................................. 13
3 Illustrated parts catalog .................................................................................................. 14
Service tag ............................................................................................................................ 15
Computer major components ................................................................................................... 16
Display assembly subcomponents ............................................................................................. 26
Mass storage devices ............................................................................................................. 28
Miscellaneous parts ................................................................................................................ 29
Sequential part number listing .................................................................................................. 30
4 Removal and replacement procedures ............................................................................ 43
Preliminary replacement requirements ....................................................................................... 43
Tools required ......................................................................................................... 43
Service considerations ............................................................................................. 43
Plastic parts ............................................................................................. 43
Cables and connectors ............................................................................. 43
Drive handling ......................................................................................... 44
Grounding guidelines .............................................................................................. 44
Electrostatic discharge damage .................................................................. 44
Packaging and transporting guidelines ........................................ 46
Component replacement procedures ........................................................................................ 48
v
Service tag ............................................................................................................. 48
Computer feet ......................................................................................................... 49
Battery ................................................................................................................... 50
SIM (select models only) ........................................................................................... 51
WLAN module ........................................................................................................ 52
WWAN module ..................................................................................................... 55
Memory module ...................................................................................................... 57
RTC battery ............................................................................................................ 58
Hard drive ............................................................................................................. 59
Keyboard ............................................................................................................... 61
Top cover ............................................................................................................... 67
Speakers ................................................................................................................ 73
System board ......................................................................................................... 74
Fan ....................................................................................................................... 77
Heat sink ................................................................................................................ 79
Display assembly .................................................................................................... 81
5 Setup Utility (BIOS) and System Diagnostics .................................................................... 87
Using Setup Utility .................................................................................................................. 87
Starting Setup Utility ................................................................................................ 87
Changing the language of Setup Utility ...................................................................... 87
Navigating and selecting in Setup Utility .................................................................... 88
Displaying system information ................................................................................... 88
Restoring factory settings in Setup Utility ..................................................................... 89
Exiting Setup Utility ................................................................................................. 89
Updating the BIOS .................................................................................................. 89
Determining the BIOS version .................................................................... 90
Downloading a BIOS update ..................................................................... 90
Using System Diagnostics ........................................................................................................ 91
6 Specifications ................................................................................................................. 92
Computer specifications .......................................................................................................... 92
10.1-inch WSVGA display specifications .................................................................................. 93
Hard drive specifications ........................................................................................................ 94
7 Backup and recovery ...................................................................................................... 95
Backing up your information .................................................................................................... 96
Performing a system recovery .................................................................................................. 97
Using the Windows recovery tools ............................................................................ 97
Using f11 recovery tools .......................................................................................... 98
vi
Using a Windows 7 operating system DVD (purchased separately) ............................... 98
8 Power cord set requirements ........................................................................................ 100
Requirements for all countries ................................................................................................ 100
Requirements for specific countries and regions ....................................................................... 101
9 Recycling ...................................................................................................................... 103
Index ............................................................................................................................... 104
vii
viii

1 Product description

Category Description HP Mini
210
Product Name HP Mini 210
HP Mini 110
Compaq Mini CQ10
Processors
Chipset Intel NM10 Express Chipset √√√
Graphics Internal graphics:
Intel® Atom N2800 1.86-GHz processor, dual core, 1.0-MB L2 cache, 1066-MHz front-side bus (FSB), 6.5 W
Intel Atom N2600 1.60-GHz processor, dual core, 1.0-MB L2 cache, 800-MHz FSB, 3.5 W
Processor is soldered to the system board
Intel Graphics Media Accelerator 3650 on computer models equipped with an Intel Atom N2800 processor (shared memory with up to 256-MB supported via Intel DVMT)
Intel Graphics Media Accelerator 3600 on computer models equipped with an Intel Atom N2600 processor (shared memory with up to 256-MB supported via Intel DVMT)
√√√
√√√
HP Mini
110
Compaq
Mini CQ10
Supports MPEG2/AVC/H.264/VC1/WMV9, and Microsoft DX9
Panel 10.1-in, light-emitting diode (LED), WSVGA,
AntiGlare (1024×600) display; typical brightness: 200 nits
All display assemblies include 2 wireless local area network (WLAN) antenna cables
Supports 16:9 wide aspect ratio
Lighted logo on top bezel
√√√
1
Category Description HP Mini
210
HP Mini
110
Compaq
Mini CQ10
Memory One customer-accessible/upgradable memory
module slot
DDR3-1066-MHz single channel support (on computer models equipped with an Intel Atom N2800 processor), DDR3-800-MHz single channel support (on computer models equipped with an Intel Atom N2600 processor)
Supports up to 2-GB of system RAM (2048×1 or 1024×2)
NOTE: 2-GB of system memory is not supported on
computer models equipped with Windows 7 Starter or Windows 7 Home Basic in the People's Republic of China.
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm
(.37-in) and 7.0-mm (.28-in) thicknesses
Customer-accessible √√√
Serial ATA √√√
Supports Accelerometer hard drive protection √√√
Supports the following configurations:
500 GB, 5400 rpm, 9.5 mm
√√√
√√√
√√√
NOTE: A 500-GB hard drive is not supported
on computer models equipped with Windows 7 Starter or Windows 7 Home Basic in the People's Republic of China.
320 GB, 7200 rpm, 7.0 mm
320 GB, 5400 rpm, 9.5 and 7.0 mm
250 GB, 7200 rpm, 7.0 mm
250 GB, 5400 rpm, 9.5 and 7.0 mm
Audio and video Single digital microphone √√√
HD audio √√
Beats Audio with Beats logo
Beats hotkey (fn+b) √√√
2 integrated, boxed stereo speakers, 1.5 W max √√√
HP VGA webcam (fixed, no tilt with activity LED, F/
2.8, 640×480 by 30 frames per second)
Ethernet Integrated 10/100 RTL8105T-VC-CG network
interface card (NIC)
√√√
√√√
2 Chapter 1 Product description
Category Description HP Mini
210
HP Mini
110
Compaq
Mini CQ10
Wireless Integrated wireless local area network (WLAN)
options by way of wireless module
Two WLAN antennas built into display assembly √√√
Support for the following WLAN formats:
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
Intel Centrino Advanced-N 6230 WLAN module
Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter
Integrated wireless wide area network (WWAN)
options by way of wireless module
Two WWAN antennas built into display assembly √√√
Support for the following WLAN formats:
HP hs2340 HSPA+ Mobile Broadband Module
HP lc2000 HSPA Mobile Broadband Module
√√√
√√√
√√√
√√√
External media cards
HP lc2010 HSPA Mobile Broadband Module
Digital Media Slot with push-push technology, supporting:
MultiMediaCard
Secure Digital (SD) Memory Card
Secure Digital High Capacity (SDHC) Memory Card
Secure Digital Extended Capacity (SDxC)
Supports mini versions by use of an adapter (adapter is not included).
√√√
3
Category Description HP Mini
210
HP Mini
110
Compaq
Mini CQ10
Ports
Keyboard/ pointing devices
Textured, pocket-style keyboard √√
TouchPad with capacitive multi-touch gestures, 2-
Taps enabled by default √√√
Power requirements
3-pin AC power
Audio-in (mono microphone)
Audio-out (stereo headphone)
RJ-45 (Ethernet, includes link and activity lights)
USB 2.0 (3 ports)
VGA (Dsub 15 pin) supporting 1920 ×1200 external resolution @ 60Hz, hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video
93%-size, Island-style, spill-resistant, keyboard with full numeric keypad
finger scrolling, and pinch-zoom enabled
40W AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector)
√√√
√√√
√√√
Support for the following batteries:
6-cell, 55-Whr, 2.55-Ah Li-ion battery
3-cell, 28-Whr, 2.55-Ah Li-ion battery
Security Supports security lock √√√
Operating system Preinstalled:
Windows 7 Home Basic 32-bit
Windows 7 Home Premium 32-bit
Windows 7 Professional 32-bit
Windows 7 Starter 32-bit
USB key recovery support for service, refurbish centers, and repair centers
√√√
√√√
4 Chapter 1 Product description
Category Description HP Mini
210
HP Mini
110
Compaq
Mini CQ10
Serviceability End-user replaceable parts:
Free DOS (does not support Beats Audio, EnergyStar 5.0, QuickWeb, or WWAN functionality)
AC adapter
Battery
Hard drive
Memory module
WLAN module
WWAN module
√√
√√√
5

2 External component identification

Keys

Item Component Description
(1) Action keys Execute frequently used system functions.
(2) fn key Executes frequently used system functions when pressed
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
6 Chapter 2 External component identification
in combination with a function key, the num lk key, or the
esc key.

Display

Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate
with WLANs.
(2) WWAN antennas (2)* Send and receive wireless signals to communicate
with WWANs.
(3) Internal microphone Records sound.
(4) Webcam Records video and captures still photographs.
To use the webcam, double-click the ArcSoft Camera Suite icon on the desktop, or select Start > All
Programs > ArcSoft Camera Suite > Launch WebCam Companion.
(5) Webcam light On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Display
7

Buttons

Item Component Description
(1) Power button
(2) Web browser button When the computer is in Microsoft Windows, press the
When the computer is off, press the button to turn on the computer.
When the computer is on, press the button briefly to initiate Sleep.
When the computer is in the Sleep state, press the button briefly to exit Sleep.
When the computer is in Hibernation, press the button briefly to exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.
button to open the default Web browser.
8 Chapter 2 External component identification

Lights

Item Component Description
(1) Power light
(2) Mute light
(3) Wireless light
(4) Caps lock light On: Caps lock is on.
(5) TouchPad light
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
Amber: Computer sound is off.
Off: Computer sound is on.
White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on.
Amber: All wireless devices are off.
Off: The TouchPad is on.
Amber: The TouchPad is off.
Lights
9

TouchPad

Item Component Description
(1) TouchPad light
(2) TouchPad on/off button Quickly double-tap the TouchPad on/off button to turn the
(3) TouchPad zone Moves the pointer and selects or activates items on
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
On: The TouchPad is on.
Amber: The TouchPad is off.
TouchPad off and on.
the screen.
10 Chapter 2 External component identification

Left side

Item Component Description
(1) External monitor port Connects an external VGA monitor or projector.
(2) Power connector Connects an AC adapter.
(3) AC adapter/battery light
(4) Vents Enables airflow to cool internal components.
(5) USB 2.0 port Connect an optional USB 2.0 device.
(6) Hard drive light On : The hard drive is being accessed.
Amber: The computer is connected to external power, and the battery is charging.
White: The computer is connected to external power, and the battery is fully charged.
Blinking white: The computer is in the Sleep state, or the battery charge level is 10% or less (recharge the battery as soon as possible).
Off: The computer is not connected to external power.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Left side
11

Right side

Item Component Description
(1) Digital Media Slot Supports the following digital card formats:
MultiMediaCard
Secure Digital (SD) Memory Card
Secure Digital High Capacity (SDHC) Memory Card
Secure Digital Extended Capacity (SDxC)
Supports mini versions by use of an adapter (adapter is not included).
(2) Audio-out (headphone) jack Produce sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or television audio.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
When a device is connected to the jack, the computer speakers are disabled.
(3) Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(4) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.
(5) USB 2.0 ports (2) Connects optional USB 2.0 devices.
(6) RJ-45 (network) jack Connects a network cable.
12 Chapter 2 External component identification

Bottom

Item Component Description
(1) Battery bay Holds the battery and the subscriber identity module
(SIM) slot.
(2) Battery/service cover release latch Releases the battery from the battery bay and the service
cover from the computer.
(3) Service cover Provides access to the hard drive bay, the memory
module slot, the WLAN module, and the WWAN module (select models only).
Bottom
13

3 Illustrated parts catalog

14 Chapter 3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
Item Description Function
(1) Product name This is the product name affixed to the front of
the computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
(3) Part number/Product number (p/n) This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what components and parts are needed.
(4) Warranty period This number describes the duration of the warranty
period for the computer.
(5) Model description This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Service tag
15

Computer major components

16 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(1) Display assembly, 10.1-in (includes display panel cable, 2 WLAN antenna transceivers and cables, and
webcamera/microphone module and cable):
BrightView, WSVGA display assembly for use only on Compaq Mini CQ10
computer models
BrightView, WSVGA display assembly in black finish for use only on HP Mini 110
computer models equipped with WWAN capability (includes WWAN antenna cables and transceivers)
BrightView, WSVGA display assembly in black finish for use only on HP Mini 110
computer models
BrightView, WSVGA display assembly in Pacific blue finish for use only on HP Mini
110 computer models
BrightView, WSVGA display assembly in Sonora red finish for use only on HP Mini
110 computer models
FlushGlass, HD display assembly in charcoal finish for use only on HP Mini 210
computer models equipped with WWAN capability (includes WWAN antenna cables and transceivers)
FlushGlass, HD display assembly in charcoal finish for use only on HP Mini 210
computer models
FlushGlass, HD display assembly in crimson red finish for use only on HP Mini 210
computer models
FlushGlass, HD display assembly in luminous rose finish for use only on HP Mini 210
computer models
664894-001
668166-001
658507-001
658510-001
658508-001
650712-001
668156-001
668159-001
668158-001
FlushGlass, HD display assembly in ocean drive finish for use only on HP Mini 210
computer models
FlushGlass, HD display assembly in sweet purple finish for use only on HP Mini 210
computer models
WSVGA, HD display assembly in charcoal finish for use only on HP Mini 210
computer models equipped with WWAN capability (includes WWAN antenna cables and transceivers)
WSVGA, HD display assembly in charcoal finish for use only on HP Mini 210
computer models
WSVGA, HD display assembly in crimson red finish for use only on HP Mini 210
computer models
WSVGA, HD display assembly in luminous rose finish for use only on HP Mini 210
computer models
WSVGA, HD display assembly in ocean drive finish for use only on HP Mini 210
computer models
WSVGA, HD display assembly in sweet purple finish for use only on HP Mini 210
computer models
NOTE: For more display assembly spare part information, see
(2) Keyboard (includes keyboard cable):
Display assembly subcomponents on page 26.
668157-001
668160-001
650719-001
668161-001
668164-001
668163-001
668162-001
668165-001
Computer major components
17
Item Component Spare part number
Keyboard in black finish for use only on Compaq Mini CQ10 and HP Mini 110 computer models:
For use in Belgium 658517-A41
For use in Bulgaria 658517-261
For use in Canada 658517-121
For use in the Czech Republic and Slovakia 658517-FL1
For use in Denmark, Finland, and Norway 658517-DH1
For use in France 658517-051
For use in Germany 658517-041
For use in Greece 658517-DJ1
For use in Hungary 658517-211
For use in Israel 658517-BB1
For use in Italy 658517-061
For use in Japan 658517-291
For use in Latin America 658517-161
For use in the Netherlands 658517-B31
For use in Portugal 658517-131
For use in Russia 658517-251
For use in Saudi Arabia 658517-171
For use in Slovenia 658517-BA1
For use in South Korea 658517-AD1
For use in Spain 658517-071
For use in Switzerland 658517-BG1
For use in Taiwan 658517-AB1
For use in Thailand 658517-281
For use in Turkey 658517-141
For use in the United Kingdom and Singapore 658517-031
For use in the United States 658517-001
Keyboard in charcoal finish for use only on HP Mini 210 computer models:
For use in Belgium 665962-A41
For use in Bulgaria 665962-261
For use in Canada 665962-121
For use in the Czech Republic and Slovakia 665962-FL1
18 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use in Denmark, Finland, and Norway 665962-DH1
For use in France 665962-051
For use in Germany 665962-041
For use in Greece 665962-DJ1
For use in Hungary 665962-211
For use in India 665962-D61
For use in Israel 665962-BB1
For use in Italy 665962-061
For use in Japan 665962-291
For use in Latin America 665962-161
For use in the Netherlands 665962-B31
For use in Portugal 665962-131
For use in Russia 665962-251
For use in Saudi Arabia 665962-171
For use in Slovenia 665962-BA1
For use in South Korea 665962-AD1
For use in Spain 665962-071
For use in Switzerland 665962-BG1
For use in Taiwan 665962-AB1
For use in Thailand 665962-281
For use in Turkey 665962-141
For use in the United Kingdom and Singapore 665962-031
For use in the United States 665962-001
Keyboard in crimson red finish for use only on HP Mini 210 computer models:
For use in Belgium 665965-A41
For use in Bulgaria 665965-261
For use in Canada 665965-121
For use in the Czech Republic and Slovakia 665965-FL1
For use in Denmark, Finland, and Norway 665965-DH1
For use in France 665965-051
For use in Germany 665965-041
For use in Greece 665965-DJ1
Computer major components
19
Item Component Spare part number
For use in Hungary 665965-211
For use in India 665965-D61
For use in Israel 665965-BB1
For use in Italy 665965-061
For use in Japan 665965-291
For use in Latin America 665965-161
For use in the Netherlands 665965-B31
For use in Portugal 665965-131
For use in Russia 665965-251
For use in Saudi Arabia 665965-171
For use in Slovenia 665965-BA1
For use in South Korea 665965-AD1
For use in Spain 665965-071
For use in Switzerland 665965-BG1
For use in Taiwan 665965-AB1
For use in Thailand 665965-281
For use in Turkey 665965-141
For use in the United Kingdom and Singapore 665965-031
For use in the United States 665965-001
Keyboard in luminous rose finish for use only on HP Mini 210 computer models:
For use in Belgium 665964-A41
For use in Bulgaria 665964-261
For use in Canada 665964-121
For use in the Czech Republic and Slovakia 665964-FL1
For use in Denmark, Finland, and Norway 665964-DH1
For use in France 665964-051
For use in Germany 665964-041
For use in Greece 665964-DJ1
For use in Hungary 665964-211
For use in India 665964-D61
For use in Israel 665964-BB1
For use in Italy 665964-061
20 Chapter 3 Illustrated parts catalog
Item Component Spare part number
For use in Japan 665964-291
For use in Latin America 665964-161
For use in the Netherlands 665964-B31
For use in Portugal 665964-131
For use in Russia 665964-251
For use in Saudi Arabia 665964-171
For use in Slovenia 665964-BA1
For use in South Korea 665964-AD1
For use in Spain 665964-071
For use in Switzerland 665964-BG1
For use in Taiwan 665964-AB1
For use in Thailand 665964-281
For use in Turkey 665964-141
For use in the United Kingdom and Singapore 665964-031
For use in the United States 665964-001
Keyboard in ocean drive finish for use only on HP Mini 210 computer models:
For use in Belgium 665963-A41
For use in Bulgaria 665963-261
For use in Canada 665963-121
For use in the Czech Republic and Slovakia 665963-FL1
For use in Denmark, Finland, and Norway 665963-DH1
For use in France 665963-051
For use in Germany 665963-041
For use in Greece 665963-DJ1
For use in Hungary 665963-211
For use in India 665963-D61
For use in Israel 665963-BB1
For use in Italy 665963-061
For use in Japan 665963-291
For use in Latin America 665963-161
For use in the Netherlands 665963-B31
For use in Portugal 665963-131
Computer major components
21
Item Component Spare part number
For use in Russia 665963-251
For use in Saudi Arabia 665963-171
For use in Slovenia 665963-BA1
For use in South Korea 665963-AD1
For use in Spain 665963-071
For use in Switzerland 665963-BG1
For use in Taiwan 665963-AB1
For use in Thailand 665963-281
For use in Turkey 665963-141
For use in the United Kingdom and Singapore 665963-031
For use in the United States 665963-001
Keyboard in sweet purple finish for use only on HP Mini 210 computer models:
For use in Belgium 665966-A41
For use in Bulgaria 665966-261
For use in Canada 665966-121
For use in the Czech Republic and Slovakia 665966-FL1
For use in Denmark, Finland, and Norway 665966-DH1
For use in France 665966-051
For use in Germany 665966-041
For use in Greece 665966-DJ1
For use in Hungary 665966-211
For use in India 665966-D61
For use in Israel 665966-BB1
For use in Italy 665966-061
For use in Japan 665966-291
For use in Latin America 665966-161
For use in the Netherlands 665966-B31
For use in Portugal 665966-131
For use in Russia 665966-251
For use in Saudi Arabia 665966-171
For use in Slovenia 665966-BA1
For use in South Korea 665966-AD1
22 Chapter 3 Illustrated parts catalog
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