HP Mini 1104 Maintenance and Service Guide
HP Mini 1104
Maintenance and Service Guide
© Copyright 2012 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Atom are
trademarks or registered trademarks of Intel
Corporation in the United States and other
countries. Microsoft and Windows are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: January 2012
Document Part Number: 684907-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 5
Keys ....................................................................................................................................... 5
Display ................................................................................................................................... 6
Buttons .................................................................................................................................... 7
Lights ...................................................................................................................................... 8
TouchPad ................................................................................................................................ 9
Front ..................................................................................................................................... 10
Left side ................................................................................................................................ 10
Right side .............................................................................................................................. 11
Bottom .................................................................................................................................. 12
3 Illustrated parts catalog .................................................................................................. 13
Service tag ............................................................................................................................ 13
Computer major components ................................................................................................... 15
Display assembly subcomponents ............................................................................................. 18
Miscellaneous parts ................................................................................................................ 19
Mass storage devices ............................................................................................................. 20
Sequential part number listing .................................................................................................. 21
4 Removal and replacement procedures ............................................................................ 23
Preliminary replacement requirements ....................................................................................... 23
Tools required ......................................................................................................... 23
Service considerations ............................................................................................. 23
Plastic parts ............................................................................................. 23
Cables and connectors ............................................................................. 23
Drive handling ......................................................................................... 24
Grounding guidelines .............................................................................................. 24
Electrostatic discharge damage .................................................................. 24
Packaging and transporting guidelines ........................................ 26
v
Component replacement procedures ........................................................................................ 28
Service tag ............................................................................................................. 28
Computer feet ......................................................................................................... 29
Battery ................................................................................................................... 30
SIM (select models only) ........................................................................................... 31
WLAN module ........................................................................................................ 32
WWAN module ..................................................................................................... 35
Memory module ...................................................................................................... 37
RTC battery ............................................................................................................ 38
Hard drive ............................................................................................................. 39
Keyboard ............................................................................................................... 41
Top cover ............................................................................................................... 44
Speakers ................................................................................................................ 50
System board ......................................................................................................... 51
Fan ....................................................................................................................... 54
Heat sink ................................................................................................................ 55
Display assembly .................................................................................................... 57
5 Setup Utility (BIOS) and System Diagnostics .................................................................... 63
Using Setup Utility .................................................................................................................. 63
Starting Setup Utility ................................................................................................ 63
Changing the language of Setup Utility ...................................................................... 63
Navigating and selecting in Setup Utility .................................................................... 64
Displaying system information ................................................................................... 64
Restoring factory settings in Setup Utility ..................................................................... 65
Exiting Setup Utility ................................................................................................. 65
Updating the BIOS .................................................................................................. 65
Determining the BIOS version .................................................................... 66
Downloading a BIOS update ..................................................................... 66
Using System Diagnostics ........................................................................................................ 67
6 Specifications ................................................................................................................. 68
Computer specifications .......................................................................................................... 68
10.1-inch, LED, WSVGA, AntiGlare display specifications .......................................................... 69
Hard drive specifications ........................................................................................................ 70
7 Backup and recovery ...................................................................................................... 71
Backing up your information .................................................................................................... 72
Performing a system recovery .................................................................................................. 73
Using the Windows recovery tools ............................................................................ 73
vi
Using f11 recovery tools .......................................................................................... 74
Using a Windows 7 operating system DVD (purchased separately) ............................... 74
8 Power cord set requirements .......................................................................................... 76
Requirements for all countries .................................................................................................. 76
Requirements for specific countries and regions ......................................................................... 77
9 Recycling ........................................................................................................................ 79
Index ................................................................................................................................. 80
vii
viii
1 Product description
Category Description
Product Name HP Mini 1104
Processor Intel Atom N2600 1.60-GHz processor, dual core, 1.0-MB L2
cache, 800-MHz FSB, 3.5 W (processor is soldered to the
system board)
Chipset Intel NM10 Express Chipset
Graphics Intel Graphics Media Accelerator 3600 (shared memory with
up to 256-MB supported via Intel DVMT), supports MPEG2,
AVC H.264, VC1 WMV9, and Microsoft DX9
Panel 10.1-in, light-emitting diode (LED), WSVGA, AntiGlare
(1024×600) display; typical brightness: 200 nits
All display assemblies include 2 wireless local area network
(WLAN) antenna cables
Supports 16:9 wide aspect ratio
Lighted logo on top bezel
Memory One customer-accessible/upgradable memory module slot
DDR3-800-MHz single channel support
Supports up to 2-GB of system RAM (2048×1 or 1024×2)
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and
7.0-mm (.28-in) thicknesses
Customer-accessible
Serial ATA
Supports Accelerometer hard drive protection
Supports the following configurations:
●
320 GB, 5400 rpm, 9.5 and 7.0 mm
●
250 GB, 5400 rpm, 9.5 and 7.0 mm
1
Category Description
Audio and video Single digital microphone
HD audio
2 integrated, boxed stereo speakers, 1.5 W max
HP VGA webcam (fixed, no tilt with activity LED, F/2.8,
640×480 by 30 frames per second)
Ethernet Integrated 10/100 network interface card (NIC)
Wireless Integrated wireless local area network (WLAN) options by way
of wireless module
Two WLAN antennas built into display assembly
Support for the following WLAN formats:
●
Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070
Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) for
use only in Brazil
●
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702
Bluetooth 4.0 Combo Adapter
●
Ralink 3592BC8 802.11a/b/g/n 2×2 WiFi and
Bluetooth 3.0+HS Combo Adapter
Integrated wireless wide area network (WWAN) options by
way of wireless module
Two WWAN antennas built into display assembly (select
models only)
Support for the following WLAN formats:
●
HP hs2340 HSPA+ Mobile Broadband Module
●
HP lc2000 HSPA Mobile Broadband Module
External media cards Digital Media Slot with push-push technology, supporting:
●
MultiMediaCard
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital Extended Capacity (SDxC)
Supports mini versions by use of an adapter (adapter is
not included).
2 Chapter 1 Product description
Category Description
Ports
Keyboard/pointing devices Textured, pocket-style keyboard
Power requirements 40W AC adapter with localized cable plug support (3-wire
●
3-pin AC power
●
Audio-in (mono microphone)
●
Audio-out (stereo headphone)
●
RJ-45 (Ethernet, includes link and activity lights)
●
USB 2.0 (3 ports)
●
VGA (Dsub 15 pin) supporting 1920 ×1200 external
resolution @ 60Hz, hot plug and unplug and autodetection for correct output to wide-aspect vs. standard
aspect video
TouchPad with capacitive multi-touch gestures, 2-finger scrolling,
and pinch-zoom enabled
Taps enabled by default
plug with ground pin, supports 3-pin DC connector)
Support for the following batteries:
●
6-cell, 55-Whr, 2.55-Ah Li-ion battery
●
3-cell, 28-Whr, 2.55-Ah Li-ion battery
Security Supports security lock
Trusted platform module (TPM) 1.2 (Infineon, soldered on
system board) and TPM Enhanced Drive Lock
3
Category Description
Operating system Preinstalled: FreeDOS
Preinstalled with Microsoft Office Starter 10:
●
Windows 7 Home Basic 32-bit
●
Windows 7 Home Premium 32-bit
●
Windows 7 Professional 32-bit
●
Windows 7 Starter 32-bit (Small Notebook COA;
available only on computer models equipped with 1-GB
memory and 250-GB hard drive)
●
Windows 7 Starter 32-bit (Standard Notebook COA)
Restore media:
OS-DVD:
●
Windows 7 Home Basic 32-bit
●
Windows 7 Home Premium 32-bit
●
Windows 7 Professional 32-bit
●
Windows 7 Starter 32-bit
DR-DVD: Windows 7
Serviceability End-user replaceable parts:
●
AC adapter
●
Battery
●
Hard drive
●
Memory module
●
WLAN module
●
WWAN module
4 Chapter 1 Product description
2 External component identification
Keys
Item Component Description
(1) Action keys Execute frequently used system functions.
(2) fn key Executes frequently used system functions when pressed
in combination with a function key, the num lk key, or the
esc key.
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
Keys
5
Display
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate
with WLANs.
(2) WWAN antennas (2)* Send and receive wireless signals to communicate
with WWANs.
(3) Internal microphone Records sound.
(4) Webcam Records video and captures still photographs.
To use the webcam, double-click the ArcSoft Camera
Suite icon on the desktop, or select Start > All
Programs > ArcSoft Camera Suite > Launch
WebCam Companion.
(5) Webcam light On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
6 Chapter 2 External component identification
Buttons
Item Component Description
(1) Power button
(2) Web browser button When the computer is in Microsoft Windows, press the
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off
the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference Guide.
button to open the default Web browser.
Buttons
7
Lights
Item Component Description
(1) Power light
(2) Mute light
(3) Wireless light
(4) Caps lock light On: Caps lock is on.
(5) TouchPad light
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
White: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is on.
●
Amber: All wireless devices are off.
●
Off: The TouchPad is on.
●
Amber: The TouchPad is off.
8 Chapter 2 External component identification
TouchPad
Item Component Description
(1) TouchPad light
(2) TouchPad on/off button Quickly double-tap the TouchPad on/off button to turn the
(3) TouchPad zone Moves the pointer and selects or activates items on
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
●
Off: The TouchPad is on.
●
Amber: The TouchPad is off.
TouchPad off and on.
the screen.
TouchPad
9
Front
Component Description
Speakers (2) Connects an external VGA monitor or projector.
Left side
Item Component Description
(1) External monitor port Connects an external VGA monitor or projector.
(2) Power connector Connects an AC adapter.
(3) AC adapter/battery light
(4) Vents Enables airflow to cool internal components.
(5) USB 2.0 port Connect an optional USB 2.0 device.
(6) Hard drive light On : The hard drive is being accessed.
●
Amber: The computer is connected to external
power, and the battery is charging.
●
White: The computer is connected to external
power, and the battery is fully charged.
●
Blinking white: The computer is in the Sleep state, or
the battery charge level is 10% or less (recharge the
battery as soon as possible).
●
Off: The computer is not connected to
external power.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.
10 Chapter 2 External component identification
Right side
Item Component Description
(1) Digital Media Slot Supports the following digital card formats:
●
MultiMediaCard
●
Secure Digital (SD) Card
●
Secure Digital High Capacity (SDHC)
●
Secure Digital Extended Capacity (SDxC)
Supports mini versions by use of an adapter (adapter is
not included).
(2) Audio-out (headphone) jack Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and Environmental
Notices.
NOTE: When a device is connected to the jack,
the computer speakers are disabled.
(3) Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(4) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(5) USB 2.0 ports (2) Connects optional USB 2.0 devices.
(6) RJ-45 (network) jack Connects a network cable.
Right side
11
Bottom
Item Component Description
(1) Battery bay Holds the battery and the subscriber identity module
(SIM) slot.
(2) Battery/service cover release latch Releases the battery from the battery bay and the service
cover from the computer.
(3) Service cover Provides access to the hard drive bay, the memory
module slot, the WLAN module, and the WWAN module
(select models only).
12 Chapter 2 External component identification
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Item Description Function
(1) Product name This is the product name affixed to the front of
the computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
Service tag
13
Item Description Function
(3) Part number/Product number (p/n) This number provides specific information about the
product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(4) Warranty period This number describes the duration of the warranty
period for the computer.
(5) Model description This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
14 Chapter 3 Illustrated parts catalog
Computer major components
Computer major components
15
Item Component Spare part number
(1) Display assembly, 10.1-in, LED, WSVGA, AntiGlare (includes display panel cable, 2 WLAN antenna
transceivers and cables, and webcamera/microphone module and cable):
For use only on computer models equipped with WWAN capability (includes WWAN
antenna cables and transceivers)
For use only on computer models not equipped with WWAN capability 665225-001
NOTE: For more display assembly spare part information, see
(2) Keyboard (includes keyboard cable):
For use in Brazil 658517-201
For use in Canada 658517-121
For use in Latin America 658517-161
For use in the United States 658517-001
(3) Top cover (includes TouchPad board and bracket) 663677-001
(4) Speakers (include cables) 650736-001
(5) System board (includes processor and replacement thermal material):
For use only on computer models equipped with an Intel Atom N2600 1.60-GHz
processor and WWAN capability (1.0-MB L2 cache, dual core, 3.5 W;
includes processor)
For use only on computer models equipped with an Intel Atom N2600 1.60-GHz
processor, but not WWAN capability (1.0-MB L2 cache, dual core, 3.5 W;
includes processor)
Display assembly subcomponents on page 18.
665226-001
665231-001
665230-001
(6) Heat sink (includes replacement thermal material) 651898-001
(7) Fan 651897-001
(8) Power connector cable 656095-001
(9) Battery:
6-cell, 55-Wh, 2.55-Ah, Li-ion battery 646757-001
3-cell, 28-Wh, 2.55-Ah, Li-ion battery 646755-001
(10) Base enclosure 663675-001
(11) 2-GB memory module (PC3, 10600, 1333-MHz): 621565-001
(12) WWAN module:
HP hs2340 HSPA+ Mobile Broadband Module 632155-001
HP lc2000 HSPA Mobile Broadband Module 612599-001
(13) RTC battery 599516-001
(14) WLAN module:
Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo
adapter (BT3.0+HS ready) for use only in Brazil
600370-201
16 Chapter 3 Illustrated parts catalog
Item Component Spare part number
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0
Combo Adapter
Ralink 3592BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 630813-001
(15) Hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive bracket, hard drive connector cable, hard drive
rubber isolators, screws):
320-GB, 5400-rpm 645193-001
250-GB, 5400-rpm 645191-001
Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, hard drive
connector cable, hard drive rubber isolators, and screws)
(16) Service cover 663676-001
(17) Corner covers 652308-001
Rubber Kit (includes 2 rubber feet) 650734-001
657325-001
664913-001
Computer major components
17
Display assembly subcomponents
Item Component Spare part number
(1) Display bezel 666424-001
(2) Webcam/microphone module 658516-001
(3) 10.1-in, LED, WSVGA, AntiGlare display panel 658511-001
(4) Display Hinge Kit (includes left and right display hinges and brackets) 650711-001
(5) Display Cable Kit (includes display panel cable and webcamera/microphone
module cable)
(6) Antenna Kit (includes left and right wireless antenna cables and transceivers) 658498-001
(7) Display enclosure:
18 Chapter 3 Illustrated parts catalog
658505-001
Item Component Spare part number
For use only on computer models equipped with WLAN and WWAN capability
(includes WLAN antenna cables and transceivers and WWAN antenna cables and
transceivers)
For use only on computer models equipped only with WLAN capability (includes
WLAN antenna cables and transceivers)
Miscellaneous parts
Component Spare part number
40-W HP Smart AC adapter (RC/V 2-wire) 624502-001
HP mobile optical wireless 2.4-GHz mouse 434594-001
HP lock:
HP keyed cable lock 626729-001
HP notebook combination lock 591699-001
Power cord (3-pin, black, 1.83-m):
For use in Argentina 490371-D01
684439-001
658499-001
For use in Brazil 490371-201
For use in North America 490371-001
Screw Kit 650735-001
Miscellaneous parts
19
Mass storage devices
Item Component Spare part number
(1) Hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector cable, hard drive bracket, or screws):
320-GB, 5400-rpm 645193-001
250-GB, 5400-rpm 645191-001
Hard Drive Hardware Kit, includes: 664913-001
(2a) Hard drive bracket
(2b) Hard drive connector cable
(2c) Hard drive rubber isolators (2)
Screws (not illustrated)
20 Chapter 3 Illustrated parts catalog
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