HP Mini and Compaq Mini
Getting Started
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: May 2011
Document Part Number: 647468-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or for requesting
a full refund of the computer, please
contact your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Welcome .......................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Keys ..................................................................................................................................... 6
Front ..................................................................................................................................................... 6
Right side ............................................................................................................................................. 7
Left side ................................................................................................................................................ 9
Display ................................................................................................................................................ 10
Bottom ................................................................................................................................................ 11
3 HP QuickWeb ................................................................................................................................................ 12
Starting HP QuickWeb ....................................................................................................................... 12
4 Networking .................................................................................................................................................... 14
Using an Internet service provider (ISP) ............................................................................................ 14
Connecting to a wireless network ....................................................................................................... 15
Connecting to an existing WLAN ....................................................................................... 15
Setting up a new WLAN network ....................................................................................... 16
Configuring a wireless router ............................................................................ 16
Protecting your WLAN ....................................................................................... 16
5 Keyboard and pointing devices ................................................................................................................... 17
Using the keyboard ............................................................................................................................ 17
Identifying the hotkey ......................................................................................................... 17
Using the action keys ......................................................................................................... 17
Using pointing devices ....................................................................................................................... 20
Setting pointing device preferences ................................................................................... 20
v
Using the TouchPad .......................................................................................................... 20
Navigating ......................................................................................................... 20
Selecting ........................................................................................................... 20
Using TouchPad gestures ................................................................................. 21
Scrolling ............................................................................................ 21
Pinching/Zooming ............................................................................. 22
Rotating ............................................................................................ 22
6 Maintenance .................................................................................................................................................. 23
Replacing the battery ......................................................................................................................... 24
Inserting the battery ........................................................................................................... 24
Removing the battery ......................................................................................................... 25
Removing or replacing the vanity cover ............................................................................................. 26
Removing the vanity cover ................................................................................................ 26
Replacing the vanity cover ................................................................................................. 26
Replacing the hard drive .................................................................................................................... 28
Removing the hard drive .................................................................................................... 28
Installing a hard drive ......................................................................................................... 28
Replacing the memory module ........................................................................................................... 29
7 Backup and recovery .................................................................................................................................... 32
Restore ............................................................................................................................................... 32
Creating restore media ....................................................................................................................... 33
Performing a system restore .............................................................................................................. 33
Restoring using the dedicated recovery partition (select models only) .............................. 34
Restoring using the restore media ..................................................................................... 34
Changing the computer boot order .................................................................................... 35
Backing up your information ............................................................................................................... 36
Using Windows Backup and Restore ................................................................................ 36
Using Windows system restore points ............................................................................... 36
When to create restore points ........................................................................... 37
Create a system restore point ........................................................................... 37
Restore to a previous date and time ................................................................. 37
8 Customer support ......................................................................................................................................... 38
Contacting customer support ............................................................................................................. 38
Labels ................................................................................................................................................. 39
9 Specifications ................................................................................................................................................ 40
Input power ......................................................................................................................................... 40
vi
Operating environment ....................................................................................................................... 41
Index ................................................................................................................................................................... 42
vii
viii
1 Welcome
●
Finding information
After you set up and register the computer, it is important to take the following steps:
●
Set up HP QuickWeb—Immediately access the Internet, widgets, and communication programs
without launching your main operating system. For more information, refer to
HP QuickWeb
on page 12.
●
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, refer to
Networking on page 14.
●
Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer and includes a limited subscription for free updates. For
more information, refer to the HP Notebook Reference Guide. For instructions on accessing this
guide, refer to
Finding information on page 2.
●
Get to know your computer—Learn about your computer features. Refer to
Getting to know
your computer on page 4 and Keyboard and pointing devices on page 17 for additional
information.
●
Create recovery discs or a recovery flash drive—Recover the operating system and software
to factory settings in case of system instability or failure. For instructions, refer to
Backup and
recovery on page 32.
●
Find installed software—Access a list of the software preinstalled on the computer. Select
Start > All Programs. For details about using the software included with the computer, refer to
the software manufacturer's instructions, which may be provided with the software or on the
manufacturer's Web site.
1
Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Quick Setup poster ● How to set up the computer
● Help to identify computer components
Getting Started
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
●
Computer features
● How to connect to a wireless network
● How to use the keyboard and pointing devices
●
How to replace or upgrade the hard drive and memory
modules
● How to perform a backup and recovery
● How to contact customer support
● Computer specifications
HP Notebook Reference Guide
To access this guide, select Start > Help and
Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
● Power management features
● How to maximize battery life
●
How to use the multimedia features of the computer
● How to protect the computer
● How to care for the computer
●
How to update the software
Help and Support
To access Help and Support, select Start > Help and
Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or
region, and follow the on-screen instructions.
● Operating system information
● Software, driver, and BIOS updates
●
Troubleshooting tools
● How to access technical support
Regulatory, Safety and Environmental Notices
To access the notices, select Start > Help and
Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
●
Regulatory and safety information
● Battery disposal information
2 Chapter 1 Welcome
Resources For information about
Safety & Comfort Guide
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
– or –
Go to
http://www.hp.com/ergo.
● Proper workstation setup, posture, health, and work habits
●
Electrical and mechanical safety information
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP support telephone numbers
HP Web site
To access this Web site, go to
http://www.hp.com/
support.
● Support information
●
Ordering parts and finding additional help
● Software, driver, and BIOS updates
● Accessories available for the device
Limited Warranty*
To access the warranty:
Select Start > Help and Support > User Guides >
View Warranty Information.
– or –
Select Start > All Programs > HP > HP
Documentation > View Warranty Information.
– or –
Go to
http://www.hp.com/go/orderdocuments.
Warranty information
*You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on
your computer and/or on the CD/DVD provided in the box. Some countries/regions may provide a printed HP Limited
Warranty in the box. In countries/regions where the warranty is not provided in printed format, you may request a printed
copy at
http://www.hp.com/go/orderdocuments or write to:
●
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
Please include your product number, warranty period (found on your serial number label), name, and postal address.
Finding information 3
2 Getting to know your computer
●
Top
●
Front
●
Right side
●
Left side
●
Display
●
Bottom
Top
TouchPad
Component Description
(1) TouchPad zone Moves the pointer and selects or activates items on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
4 Chapter 2 Getting to know your computer
Lights
Component Description
(1) Caps lock light ● White: Caps lock is on.
● Off: Caps lock is off.
(2)
Mute light
●
Amber: Computer sound is off.
● Off: Computer sound is on.
(3)
Wireless light ● White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
● Amber: All wireless devices are off.
Top 5
Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Displays system information when pressed in combination
with the esc key.
(3)
Windows® logo key Displays the Windows Start menu.
(4)
Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Action keys Execute frequently used system functions.
Front
Component Description
Speakers (2) Produce sound.
6 Chapter 2 Getting to know your computer
Right side
Component Description
(1) Digital Media Slot Supports the following digital card formats:
● Memory Stick
●
Memory Stick Pro
● MultiMediaCard
● Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
● Secure Digital Extended Capacity (SDxC) Memory
Card
(2)
Power light
●
White: The computer is on.
● Blinking white: The computer is in the Sleep state.
● Off: The computer is off or in Hibernation.
(3) Power switch ● When the computer is off, slide the switch to turn on
the computer.
● When the computer is on, slide the switch briefly to
initiate Sleep.
●
When the computer is in the Sleep state, slide the
switch briefly to exit Sleep.
● When the computer is in Hibernation, slide the switch
briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, slide and hold the
power switch for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options,
or refer to the HP Notebook Reference Guide.
(4)
USB ports (2) Connect optional USB devices.
Right side 7
Component Description
(5)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(6)
RJ-45 (network) jack and cover Connects a network cable.
8 Chapter 2 Getting to know your computer
Left side
Component Description
(1)
Power connector Connects an AC adapter.
(2) AC adapter/battery light ● White: The computer is connected to external power
and the battery is fully charged.
● Amber: A battery is charging.
● Blinking amber: The battery has reached a low or
critical battery level or there is a battery error.
●
Off: The computer is running on battery power.
(3)
External monitor port Connects an external VGA monitor or projector.
(4) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(5)
Hard drive light Blinking white: The hard drive is being accessed.
(6)
USB port Connects an optional USB device.
(7)
Audio-out (headphone) jack/Audio-in
(microphone) jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or television audio. Also connects an
optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: The audio component must have a 4-conductor
connector.
Left side 9
Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(3) Internal microphone Records sound.
(4) Webcam Records video and captures still photographs.
To use the webcam, select Start > All Programs > HP >
HP MediaSmart > HP MediaSmart Webcam.
(5) Webcam light On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
10 Chapter 2 Getting to know your computer
Bottom
Component Description
(1)
Battery locking latch Locks the battery into the battery bay.
(2) Battery bay Holds the battery.
NOTE: The SIM slot is located under the battery.
(3)
Battery release latch Releases the battery from the battery bay.
(4) Vanity cover Gives access to the hard drive and the memory module and
wireless device compartments.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact technical support.
Bottom 11
3 HP QuickWeb
●
Starting HP QuickWeb
The HP QuickWeb environment provides a fun and engaging way to perform many of your favorite
activities. Your computer is ready to go within seconds of starting QuickWeb, allowing you to rapidly
access the Internet, widgets, and communication programs. Simply press the QuickWeb key, and
then start browsing the Internet, communicating with Skype, and exploring other HP QuickWeb
programs.
Your HP QuickWeb Home screen includes the following features:
●
Web browser—Search and browse the Internet, and create links to your favorite Web sites.
●
Skype—Communicate using Skype, an application that uses voice over Internet protocol (VoIP).
Skype lets you make conference calls or have video chats with one or more people at a time.
You can also make long-distance phone calls to land lines.
●
Widgets—Start using widgets for news, weather, social networking, stocks, a calculator, sticky
notes, and more. You can also use Widget Manager to add more widgets to the HP QuickWeb
Home screen.
NOTE: For additional information about using HP QuickWeb, refer to the HP QuickWeb software
Help.
Starting HP QuickWeb
▲ To start HP QuickWeb, press the QuickWeb key when the computer is off or in Hibernation.
The following table explains the different behaviors of the QuickWeb key.
Key Behavior
QuickWeb key
●
When the computer is off or in Hibernation, opens HP
QuickWeb.
● When the computer is in Microsoft® Windows, opens
the default Web browser.
● When the computer is in HP QuickWeb, opens the
default Web browser.
NOTE: If your computer does not have HP QuickWeb
software, the key does not perform any action or
function.
12 Chapter 3 HP QuickWeb
NOTE: For more information, refer to the HP QuickWeb software Help.
Starting HP QuickWeb 13
4Networking
●
Using an Internet service provider (ISP)
●
Connecting to a wireless network
NOTE: Internet hardware and software features vary depending on computer model and your
location.
Your computer may support one or both of the following types of Internet access:
● Wireless—For mobile Internet access, you can use a wireless connection. Refer to
Connecting
to an existing WLAN on page 15 or Setting up a new WLAN network on page 16.
● Wired—You can access the Internet by connecting to a wired network. For information on
connecting to a wired network, refer to the HP Notebook Reference Guide.
Using an Internet service provider (ISP)
Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to
purchase Internet service and a modem. The ISP will help set up the modem, install a network cable
to connect your wireless computer to the modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and password to access the Internet. Record this
information and store it in a safe place.
14 Chapter 4 Networking
The following features will help you set up a new Internet account or configure the computer to use an
existing account:
● Internet Services & Offers (available in some locations)—This utility assists with signing up
for a new Internet account and configuring the computer to use an existing account. To access
this utility, select Start > All Programs > Online Services > Get Online.
●
ISP-provided icons (available in some locations)—These icons may be displayed either
individually on the Windows desktop or grouped in a desktop folder named Online Services. To
set up a new Internet account or configure the computer to use an existing account, double-click
an icon, and then follow the on-screen instructions.
●
Windows Connect to the Internet Wizard—You can use the Windows Connect to the Internet
Wizard to connect to the Internet in any of these situations:
◦
You already have an account with an ISP.
◦
You do not have an Internet account and want to select an ISP from the list provided within
the wizard. (The list of ISP providers is not available in all regions.)
◦
You have selected an unlisted ISP, and the ISP has provided you with information such as
a specific IP address and POP3 and SMTP settings.
To access the Windows Connect to the Internet Wizard and instructions for using it, select
Start > Control Panel > Network and Internet > Network and Sharing Center.
NOTE: If you are prompted within the wizard to choose between enabling or disabling
Windows Firewall, choose to enable the firewall.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
●
Wireless local area network (WLAN) device
●
HP Mobile Broadband Module, a wireless wide area network (WWAN) device
●
Bluetooth device
For more information on wireless technology and connecting to a wireless network, refer to the
HP Notebook Reference Guide and information and Web site links provided in Help and Support.
Connecting to an existing WLAN
1. Turn on the computer.
2. Be sure that the WLAN device is on.
3. Click the network icon in the notification area, at the far right of the taskbar.
4. Select a network to connect to.
5. Click Connect.
6. If required, enter the security key.
Connecting to a wireless network 15
Setting up a new WLAN network
Required equipment:
● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider (ISP)
● A wireless router (purchased separately) (2)
● Your new wireless computer (3)
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration shows an example of a completed WLAN network installation that is connected to the
Internet. As your network grows, additional wireless and wired computers can be connected to the
network to access the Internet.
Configuring a wireless router
For help in setting up a WLAN, refer to the information provided by your router manufacturer or your
ISP.
The Windows operating system also provides tools to help you set up a new wireless network. To use
the Windows tools to set up your network, select Start > Control Panel > Network and Internet >
Network and Sharing Center > Set up a new connection or network > Set up a new network.
Then follow the on-screen instructions.
NOTE: It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the
Internet, you can disconnect the cable, and then access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always turn on security features to protect
your network from unauthorized access.
For information on protecting your WLAN, refer to the HP Notebook Reference Guide.
16 Chapter 4 Networking
5 Keyboard and pointing devices
●
Using the keyboard
●
Using pointing devices
Using the keyboard
Identifying the hotkey
A hotkey is a combination of the fn key (1) and the esc key (2).
Hotkey Description
fn+esc Displays information about system hardware components and the system BIOS version number.
Using the action keys
Action keys are customized actions that are assigned to specific keys at the top of the keyboard. The
icons on the f1 through f12 keys represent the action key functions.
To use an action key, press and hold this key to activate the assigned function.
Using the keyboard 17
NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility
(BIOS) and revert back to standard settings by pressing the fn key and one of the function keys to
activate the assigned function. Refer to the “Setup Utility (BIOS) and System Diagnostics” chapter in
the HP Notebook Reference Guide for instructions.
CAUTION: Use extreme care when making changes in Setup Utility. Errors can prevent the
computer from operating properly.
Icon Key Description
f1 Opens Help and Support, which provides information about your Windows operating
system and computer, answers to questions and tutorials, and updates to your
computer.
Help and Support also provides automated troubleshooting and links to support
specialists.
f2 Decreases the screen brightness level incrementally when you hold down this key.
f3 Increases the screen brightness level incrementally when you hold down this key.
f4 Switches the screen image among display devices connected to the system. For
example, if a monitor is connected to the computer, pressing this key alternates the
screen image from computer display to monitor display to simultaneous display on
both the computer and the monitor.
Most external monitors receive video information from the computer using the external
VGA video standard. The switch screen image key can also alternate images among
other devices that are receiving video information from the computer.
f5 ● When the computer is off or in Hibernation, opens HP QuickWeb.
● When the computer is in Microsoft Windows, opens the default Web browser.
●
When the computer is in HP QuickWeb, opens the default Web browser.
NOTE: If your computer does not have HP QuickWeb software, the key does not
perform any action or function.
f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD.
f7 Plays, pauses, or resumes a track of an audio CD or a section of a DVD or a BD.
f8 Plays the next track of an audio CD or the next section of a DVD or a BD.
f9 Decreases speaker volume incrementally when you hold down this key.
f10 Increases speaker volume incrementally when you hold down this key.
18 Chapter 5 Keyboard and pointing devices
Icon Key Description
f11 Mutes or restores speaker sound.
f12 Turns the wireless feature on or off.
NOTE: This key does not establish a wireless connection. To establish a wireless
connection, a wireless network must also be set up.
Using the keyboard 19
Using pointing devices
NOTE: In addition to the pointing devices included with your computer, you can use an external
USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.
Setting pointing device preferences
Use Mouse Properties in Windows® to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then right-click the device
representing your computer, and select Mouse settings.
Using the TouchPad
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Use the left and right TouchPad buttons like the buttons on an external mouse.
Navigating
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Selecting
Use the TouchPad button like the left and right buttons on an external mouse.
20 Chapter 5 Keyboard and pointing devices
Using TouchPad gestures
The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the
TouchPad at the same time.
NOTE: TouchPad gestures are not supported in all programs.
To view the demonstration of a gesture:
1. Click the Show hidden icons icon in the notification area, at the far right of the taskbar.
2.
Right-click the Synaptics Pointing Device icon
, and then click TouchPad Properties.
3. Click a gesture to activate the demonstration.
To turn the gestures on and off:
1. Click the Show hidden icons icon in the notification area, at the far right of the taskbar.
2.
Right-click the Synaptics Pointing Device icon
, and then click TouchPad Properties.
3. Select the check box next to the gesture that you want to turn on or off.
4. Click Apply, and then click OK.
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers
slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right
motion.
NOTE: Scrolling speed is controlled by finger speed.
NOTE: Two-finger scrolling is enabled at the factory.
Using pointing devices 21
Pinching/Zooming
Pinching allows you to zoom in or out on images or text.
●
Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
●
Zoom out by placing two fingers apart on the TouchPad, and then moving them together.
NOTE: Pinching/zooming is enabled at the factory.
Rotating
Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the
TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving
from 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12
o’clock.
NOTE: Rotating must be done within the TouchPad zone.
NOTE: Rotating is disabled at the factory.
22 Chapter 5 Keyboard and pointing devices
6 Maintenance
●
Replacing the battery
●
Removing or replacing the vanity cover
●
Replacing the hard drive
●
Replacing the memory module
23
Replacing the battery
Inserting the battery
To insert the battery:
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet.
4. With the display closed, position the computer upside down on a flat surface, with the battery
bay toward you.
5. Insert the battery (1) into the battery bay until the battery release latch (2) snaps into place.
6. Slide the battery locking latch (3) to the right to lock the battery into the battery bay.
24 Chapter 6 Maintenance
Removing the battery
To remove the battery:
CAUTION: Removing a battery that is the sole power source for the computer can cause loss of
information. To prevent loss of information, save your work and initiate Hibernation or shut down the
computer through Windows before removing the battery.
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet.
4. With the display closed, position the computer upside down on a flat surface, with the battery
bay toward you.
5. Slide the battery locking latch (1) to the left to unlock the battery.
NOTE: You can identify when the battery locking latch is unlocked by the red icon that appears
in the latch.
6. Slide and hold the battery release latch (2) while removing the battery (3) from the battery bay.
Replacing the battery 25
Removing or replacing the vanity cover
CAUTION: To prevent information loss or an unresponsive system:
Save your work and shut down the computer before adding or replacing a memory module or hard
drive.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the
power switch. Then shut down the computer through the operating system.
Removing the vanity cover
Remove the vanity cover to access the memory module slot, hard drive, regulatory label, and other
components.
To remove the vanity cover:
1. Remove the battery (1) (refer to
Removing the battery on page 25).
2. Slide the release latch (2) to the right to release the vanity cover.
3. Lift the back edge (3) of the vanity cover, and then remove the cover (4) from the computer.
Replacing the vanity cover
Replace the vanity cover after accessing the memory module slot, hard drive, regulatory label, and
other components.
To replace the vanity cover:
1. Insert the 4 tabs on the front edge of the vanity cover (1) into the 4 slots in the base.
2. Rotate the back edge (2) of the vanity cover downward, and then firmly press the cover down
until it snaps into place.
26 Chapter 6 Maintenance
3. Replace the battery (3) (refer to Inserting the battery on page 24).
Removing or replacing the vanity cover 27
Replacing the hard drive
Removing the hard drive
1. Save your work and shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Unplug the power cord from the AC outlet.
4. Remove the battery (refer to
Removing the battery on page 25).
5. Remove the vanity cover (refer to
Removing the vanity cover on page 26).
6. Grasp the tab on the hard drive cable connector (1), and then pull it up to disconnect the hard
drive cable connector from the system board.
7. Carefully remove the hard drive cable from the cable routing channel.
8. Remove the 3 hard drive screws (2).
9. Grasp the tab on the hard drive, and lift the hard drive (3) out of the hard drive bay.
Installing a hard drive
1. Grasp the tab on the hard drive, and lower the hard drive (1) into the hard drive bay.
2. Replace the 3 hard drive screws (2).
3. Insert the hard drive cable into the cable routing channel.
28 Chapter 6 Maintenance
4. Grasp the tab on the hard drive cable connector (3), and then carefully press the hard drive
cable connector onto the system board until it snaps into place.
5. Replace the vanity cover (refer to Replacing the vanity cover on page 26).
6. Replace the battery (refer to
Inserting the battery on page 24).
7. Reconnect external power and external devices.
8. Turn on the computer.
Replacing the memory module
The computer has one memory module slot. The capacity of the computer can be upgraded by
replacing the existing memory module in the memory module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power
cord and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning
any procedure, ensure that you are discharged of static electricity by touching a grounded metal
object.
To replace the memory module:
1. Remove the battery (refer to
Removing the battery on page 25).
2. Remove the vanity cover (refer to
Removing the vanity cover on page 26).
3. Remove the existing memory module:
a. Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
Replacing the memory module 29
b. Grasp the edge of the memory module (2), and then gently pull the memory module out of
the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
c. To protect a memory module after removal, place it in an electrostatic-safe container.
4. Insert a new memory module:
CAUTION: To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module.
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
30 Chapter 6 Maintenance
c. Gently press the memory module (3) down, applying pressure to both the left and right
edges of the memory module, until the retention clips snap into place.
CAUTION: To prevent damage to the memory module, be sure that you do not bend the
memory module.
5. Replace the vanity cover (refer to Replacing the vanity cover on page 26).
6. Replace the battery (refer to
Inserting the battery on page 24).
7. Reconnect external power and external devices.
8. Turn on the computer.
Replacing the memory module 31
7 Backup and recovery
●
Restore
●
Creating restore media
●
Performing a system restore
●
Backing up your information
Your computer includes tools provided by the operating system and HP to help you safeguard your
information and restore it if ever needed.
This chapter provides information on the following topics:
●
Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software
feature)
●
Performing a system restore (from the partition, recovery discs, or a recovery flash drive)
●
Backing up your information
●
Recovering a program or driver
Restore
In the event of hard drive failure, to restore your system to its factory image you will need a set of
recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP
recommends that you use this software to create either a set of recovery discs or a recovery flash
drive immediately after software setup.
If for some other reason you need to restore your system, this can be achieved using the HP
Recovery partition (select models only), without the need for recovery discs or a recovery flash drive.
To check for the presence of a recovery partition, click Start, right-click Computer, click Manage,
and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the
window.
CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only software that was
preinstalled at the factory. Software not provided with this computer must be reinstalled manually.
NOTE: Recovery discs have been included if your computer does not have a recovery partition.
32 Chapter 7 Backup and recovery
Creating restore media
HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that
you can restore your computer to its original factory state if the hard drive fails, or if for any reason
you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting
up the computer for the first time.
NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery
flash drive. Handle these discs or the flash drive carefully and keep them in a safe place.
NOTE: If your computer does not include an integrated optical drive, you can use an optional
external optical drive (purchased separately) to create recovery discs, or you can purchase recovery
discs for your computer from the HP Web site. If you use an external optical drive, it must be
connected directly to a USB port on the computer, not to a USB port on an external device, such as a
USB hub.
Guidelines:
●
Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.
NOTE: Read-write discs, such as CD-RW, DVD±RW, and double-layer DVD±RW, are not
compatible with the HP Recovery Manager software.
●
The computer must be connected to AC power during this process.
●
Only one set of recovery discs or one recovery flash drive can be created per computer.
NOTE: If you are creating recovery discs, number each disc before inserting it into the optical
drive.
● If necessary, you can exit the program before you have finished creating the recovery discs or
recovery flash drive. The next time you open HP Recovery Manager, you will be prompted to
continue the backup creation process.
To create a set of recovery discs or a recovery flash drive:
1. Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Media Creation.
2. Follow the on-screen instructions.
Performing a system restore
HP Recovery Manager software allows you to repair or restore the computer to its original factory
state. HP Recovery Manager works from recovery discs or a recovery flash drive, or from a dedicated
recovery partition (select models only) on the hard drive.
NOTE: A system restore needs to be performed if the computer hard drive has failed or if all
attempts to correct any functional computer issues fail. A system restore should be used as a final
attempt to correct computer issues.
Creating restore media 33
Note the following when performing a system restore:
● You can restore only the system that you have previously backed up. HP recommends that you
use Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon
as you set up the computer.
●
Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using HP Recovery Manager.
●
HP Recovery Manager restores only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled
from the disc provided by the manufacturer.
Restoring using the dedicated recovery partition (select models only)
When using the dedicated recovery partition, there is an option to back up pictures, music and other
audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,
and Internet favorites and settings during this process.
To restore the computer from the recovery partition, follow these steps:
1. Access HP Recovery Manager in either of the following ways:
●
Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Manager.
– or –
●
Turn on or restart the computer, and then press esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the
“F11 (System Recovery)” message is displayed on the screen.
2. Click System Recovery in the HP Recovery Manager window.
3. Follow the on-screen instructions.
Restoring using the restore media
1. If possible, back up all personal files.
2. Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
NOTE: If the computer does not automatically restart in HP Recovery Manager, the computer
boot order needs to be changed.
3. Press f9 at system bootup.
4. Select the optical drive or the flash drive.
5. Follow the on-screen instructions.
34 Chapter 7 Backup and recovery
Changing the computer boot order
To change the boot order for recovery discs:
1. Restart the computer.
2. Press esc while the computer is restarting, and then press f9 for boot options.
3. Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for a recovery flash drive:
1. Insert the flash drive into a USB port.
2. Restart the computer.
3. Press esc while the computer is restarting, and then press f9 for boot options.
4. Select the flash drive from the boot options window.
Performing a system restore 35
Backing up your information
You should back up your computer files on a regular schedule to maintain a current backup. You can
back up your information to an optional external hard drive, a network drive, or discs. Back up your
system at the following times:
● At regularly scheduled times
NOTE: Set reminders to back up your information periodically.
● Before the computer is repaired or restored
● Before you add or modify hardware or software
Guidelines:
● Create system restore points using the Windows System Restore feature, and periodically copy
them to an optical disc or an external hard drive. For more information on using system restore
points, refer to
Using Windows system restore points on page 36.
● Store personal files in the Documents library and back up this folder periodically.
● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to reset your preferences.
Using Windows Backup and Restore
Windows Backup and Restore allows you to back up individual files or back up the entire computer
image.
Guidelines:
●
Be sure that the computer is connected to AC power before you start the backup process.
●
Allow enough time to complete the backup process. Depending on file sizes, it may take over an
hour.
To create a backup:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows includes the User Account Control feature to improve the security of the computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
Using Windows system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point
in time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created
since the last restore point.
You also can create additional restore points to provide increased protection for your files and
settings.
36 Chapter 7 Backup and recovery
When to create restore points
● Before you add or modify software or hardware
●
Periodically, whenever the computer is functioning optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
Backing up your information 37
8 Customer support
●
Contacting customer support
●
Labels
Contacting customer support
If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and
Support does not address your questions, you can contact HP Customer Support at:
http://www.hp.com/go/contactHP
NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
● Chat online with an HP technician.
NOTE: When technical support chat is not available in a particular language, it is available in
English.
● E-mail HP Customer Support.
● Find HP Customer Support worldwide telephone numbers.
● Locate an HP service center.
38 Chapter 8 Customer support
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
●
Serial number label—Provides important information, including the following:
Component
(1) Product name
(2) Serial number (s/n)
(3) Part number/Product number (p/n)
(4) Warranty period
(5) Model description
Have this information available when you contact technical support. The serial number label is
affixed inside the battery bay.
● Microsoft Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. The Microsoft Certificate of
Authenticity is located under the vanity cover of the computer.
●
Regulatory label—Provides regulatory information about the computer. The regulatory label is
located under the vanity cover of the computer.
● Wireless certification label or labels (select models only)—Provide information about optional
wireless devices and the approval markings of some of the countries or regions in which the
devices have been approved for use. If your computer model includes one or more wireless
devices, one or more certification labels are included with your computer. You may need this
information when traveling internationally. Wireless certification labels are located under the
vanity cover of the computer.
●
SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated
Circuit Card Identifier) of the SIM. This label is located inside the battery bay.
●
HP Mobile Broadband Module serial number label (select models only)—Provides the serial
number of the HP Mobile Broadband Module. This label is located inside the battery bay.
Labels 39
9 Specifications
●
Input power
●
Operating environment
Input power
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications.
Input power Rating
Operating voltage and current 19.5 V dc @ 2.05 A - 40 W
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE: The computer operating voltage and current can be found on the system regulatory label
under the vanity cover of the computer.
40 Chapter 9 Specifications
Operating environment
Factor Metric U.S.
Temperature
Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90% 10% to 90%
Nonoperating 5% to 95% 5% to 95%
Maximum altitude (unpressurized)
Operating -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
Operating environment 41
Index
A
AC adapter light 9
action keys
decrease screen brightness
18
Help and Support 18
HP QuickWeb 18
identifying 6
increase screen brightness 18
next track 18
play, pause, resume 18
previous track 18
switch screen image 18
volume down 18
volume mute 19
volume up 18
wireless 19
audio-in (microphone) jack,
identifying 9
audio-out (headphone) jack,
identifying 9
B
backing up
customized window, toolbar,
and menu bar settings 36
personal files 36
battery bay 11, 39
battery light 9
battery locking latch, identifying
11
battery release latch 11
battery, replacing 24
Bluetooth label 39
C
caps lock light, identifying 5
Certificate of Authenticity label 39
components
bottom 11
display 10
front 6
left side 9
right side 7
top 4
connector, power 9
D
Digital Media Slot, identifying 7
E
esc key, identifying 6
external monitor, identifying 9
F
f11 34
fn key, identifying 6, 17
H
hard drive
installing 28
removing 28
replacing 28
hard drive light 9
headphone (audio-out) jack 9
hotkeys, description 17
HP Recovery Manager 33
I
input power 40
integrated webcam light,
identifying 10
internal microphone, identifying
10
Internet connection setup 16
ISP, using 14
J
jacks
audio-in (microphone) 9
audio-out (headphone) 9
RJ-45 (network) 8
K
keyboard hotkeys, identifying 17
keys
action 6
esc 6
fn 6
Windows applications 6
Windows logo 6
L
labels
Bluetooth 39
HP Mobile Broadband
Module 39
Microsoft Certificate of
Authenticity 39
regulatory 39
serial number 39
SIM 39
wireless certification 39
WLAN 39
latch, battery release 11
left TouchPad button, identifying
4
lights
AC adapter/battery 9
caps lock 5
hard drive 9
mute 5
power 7
webcam 10
wireless 5
42 Index
M
memory module
inserting 30
removing 29
replacing 29
microphone (audio-in) jack,
identifying 9
Microsoft Certificate of Authenticity
label 39
mouse, external
setting preferences 20
mute light, identifying 5
N
network jack, identifying 8
O
operating environment 41
operating system
Microsoft Certificate of
Authenticity label 39
Product Key 39
P
pinching TouchPad gesture 22
pointing devices, setting
preferences 20
ports
external monitor 9
USB 7, 9
power connector, identifying 9
power light, identifying 7
Product Key 39
product name and number,
computer 39
Q
QuickWeb
Home screen 12
starting 12
QuickWeb software 12
R
recovering from the dedicated
recovery partition 34
recovering from the recovery
discs 34
recovery discs 33
recovery, system 33
regulatory information
regulatory label 39
wireless certification labels 39
restore points 36
right TouchPad button,
identifying 4
RJ-45 (network) jack, identifying
8
rotating TouchPad gesture 22
S
scrolling TouchPad gesture 21
security cable slot 8
serial number 39
serial number, computer 39
setup of WLAN 16
SIM slot, identifying 11
slots, Digital Media 7
speakers, identifying 6
supported discs 33
system recovery 33
system restore points 36
T
temperature, specifications 41
TouchPad
buttons 4
using 20
TouchPad gestures
pinching 22
rotating 22
scrolling 21
zooming 22
TouchPad zone, identifying 4
traveling with the computer 39
U
USB ports, identifying 7, 9
using system restore 36
V
vanity cover
identifying 11
replacing 26
vent, identifying 9
W
webcam light, identifying 10
webcam, identifying 10
Windows applications key,
identifying 6
Windows logo key, identifying 6
wireless antennas, identifying 10
wireless certification label 39
wireless light 5
wireless network (WLAN),
equipment needed 16
wireless network, connecting 15
wireless router, configuring 16
wireless setup 16
WLAN
connecting 15
protecting 16
WLAN antennas, identifying 10
WLAN device 39
WLAN label 39
WWAN antennas, identifying 10
Z
zooming TouchPad gesture 22
Index 43
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