HP M525dn User Guide
LASERJET ENTERPRISE 500 MFP
User Guide
M525
2
HP LaserJet Enterprise 500 MFP M525
User Guide
Copyright and License
Trademark Credits
© Copyright 2017 HP Development Company,
L.P.
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Edition 1, 8/2017
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Table of contents
1 Product introduction ................................................................................................................................................................................. 1
Product views ............................................................................................................................................................................ 2
Product front view ............................................................................................................................................... 2
Product back view ................................................................................................................................................ 3
Interface ports ...................................................................................................................................................... 4
Serial number and model number location ..................................................................................................... 5
Control panel ............................................................................................................................................................................. 6
Control-panel Home screen ............................................................................................................................... 6
Control-panel cleaning ........................................................................................................................................ 7
Control-panel help ............................................................................................................................................... 7
Product reports ......................................................................................................................................................................... 9
2 Connect the product and install software .......................................................................................................................................... 11
Connect the product to a computer by using a USB cable and install the software (Windows) ................................ 12
Connect the product to a network by using a network cable and install the software (Windows) .......................... 13
Congure the IP address .................................................................................................................................. 13
Install the software ........................................................................................................................................... 14
Connect the product to a computer by using a USB cable and install the software (Mac) ......................................... 15
Connect the product to a network by using a network cable and install the software (Mac) .................................... 16
Congure the IP address .................................................................................................................................. 16
Install the software ........................................................................................................................................... 17
3 Input trays and output bins ................................................................................................................................................................... 19
Supported paper sizes .......................................................................................................................................................... 20
Supported paper types ......................................................................................................................................................... 23
Congure trays ....................................................................................................................................................................... 24
Congure a tray when loading paper ............................................................................................................. 24
Congure a tray to match print job settings ................................................................................................. 24
Congure a tray by using the control panel .................................................................................................. 24
Alternative letterhead mode ................................................................................................................................................ 25
Tray 1 ....................................................................................................................................................................................... 26
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Tray capacity and paper orientation ............................................................................................................... 26
Load Tray 1 ......................................................................................................................................................... 26
Tray 2 and the optional 500-sheet trays ........................................................................................................................... 29
Tray capacity and paper orientation ............................................................................................................... 29
Load Tray 2 or the optional 500-sheet trays ................................................................................................ 29
Use paper output options ..................................................................................................................................................... 32
Print to the standard output bin ..................................................................................................................... 32
Print to the rear output bin .............................................................................................................................. 32
Use the convenience stapler (stapling models only) ........................................................................................................ 33
4 Parts, supplies, and accessories .......................................................................................................................................................... 35
Order parts, accessories, and supplies ............................................................................................................................... 36
HP policy on non-HP supplies .............................................................................................................................................. 37
HP anticounterfeit Web site .................................................................................................................................................. 38
Print when a toner cartridge is at estimated end of life .................................................................................................. 39
Enable or disable the Very Low Settings options from the control panel ..................................................................... 40
Customer self-repair parts ................................................................................................................................................... 41
Accessories .............................................................................................................................................................................. 43
Toner cartridge ....................................................................................................................................................................... 44
Toner cartridge view .......................................................................................................................................... 45
Toner cartridge information ............................................................................................................................. 46
Recycle toner cartridge ................................................................................................................ 46
Toner-cartridge storage ............................................................................................................... 46
HP policy on non-HP toner cartridges ....................................................................................... 46
Replace the toner cartridge ............................................................................................................................. 47
Staples (stapling models only) ............................................................................................................................................. 50
Load staples ....................................................................................................................................................... 50
5 Print .......................................................................................................................................................................................................... 53
Supported print drivers (Windows) ..................................................................................................................................... 54
HP Universal Print Driver (UPD) ....................................................................................................................... 54
UPD installation modes ............................................................................................................... 55
Change print-job settings (Windows) ................................................................................................................................. 56
Change the settings for all print jobs until the software program is closed ............................................ 56
Change the default settings for all print jobs ............................................................................................... 56
Change the product conguration settings ................................................................................................... 56
Change print-job settings (Mac OS X) ................................................................................................................................. 57
Change the settings for all print jobs until the software program is closed ............................................ 57
Change the default settings for all print jobs ............................................................................................... 57
Change the product conguration settings ................................................................................................... 57
Print tasks (Windows) ............................................................................................................................................................ 58
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Use a printing shortcut (Windows) ................................................................................................................. 58
Create printing shortcuts (Windows) .............................................................................................................. 60
Automatically print on both sides (Windows) ............................................................................................... 63
Print multiple pages per sheet (Windows) .................................................................................................... 65
Select the page orientation (Windows) .......................................................................................................... 67
Select the paper type (Windows) .................................................................................................................... 69
Print the rst or last page on dierent paper (Windows) ........................................................................... 72
Scale a document to t page size (Windows) ............................................................................................... 75
Create a booklet (Windows) ............................................................................................................................. 77
Print tasks (Mac OS X) ............................................................................................................................................................ 79
Use a printing preset (Mac OS X) ..................................................................................................................... 79
Create a printing preset (Mac OS X) ................................................................................................................ 79
Automatically print on both sides (Mac OS X) ............................................................................................... 79
Print multiple pages per sheet (Mac OS X) .................................................................................................... 79
Select the page orientation (Mac OS X) .......................................................................................................... 80
Select the paper type (Mac OS X) .................................................................................................................... 80
Print a cover page (Mac OS X) .......................................................................................................................... 80
Scale a document to t page size (Mac OS X) ............................................................................................... 80
Create a booklet (Mac OS X) ............................................................................................................................. 81
Additional print tasks (Windows) ......................................................................................................................................... 82
Cancel a print job (Windows) ........................................................................................................................... 82
Select the paper size (Windows) ..................................................................................................................... 82
Select a custom paper size (Windows) .......................................................................................................... 82
Print watermarks (Windows) ........................................................................................................................... 83
Additional print tasks (Mac OS X) ......................................................................................................................................... 84
Cancel a print job (Mac OS X) ........................................................................................................................... 84
Select the paper size (Mac OS X) ..................................................................................................................... 84
Select a custom paper size (Mac OS X) .......................................................................................................... 84
Print watermarks (Mac OS X) ........................................................................................................................... 84
Store print jobs on the product ............................................................................................................................................ 86
Create a stored job (Windows) ......................................................................................................................... 86
Create a stored job (Mac OS X) ........................................................................................................................ 88
Print a stored job ............................................................................................................................................... 89
Delete a stored job ............................................................................................................................................ 89
Add a job-separator page (Windows) ................................................................................................................................. 90
Use HP ePrint .......................................................................................................................................................................... 91
Use the HP ePrint Mobile Driver ........................................................................................................................................... 92
Use Apple AirPrint .................................................................................................................................................................. 93
Use HP Smart Print (Windows) ............................................................................................................................................ 94
Use easy-access USB printing .............................................................................................................................................. 95
Print easy-access USB documents ................................................................................................................. 95
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6 Copy .......................................................................................................................................................................................................... 97
Set new default copy settings .............................................................................................................................................. 98
Restore default copy settings .............................................................................................................................................. 99
Make a single copy ............................................................................................................................................................... 100
Make multiple copies ........................................................................................................................................................... 101
Copy a multiple-page original ............................................................................................................................................ 103
Collate a copy job ................................................................................................................................................................. 105
Copy on both sides (duplex) ............................................................................................................................................... 107
Copy on both sides automatically ................................................................................................................ 107
Copy on both sides manually ........................................................................................................................ 108
Reduce or enlarge a copy image ....................................................................................................................................... 110
Optimize copy quality for text or pictures ........................................................................................................................ 112
Adjust the copy lightness/darkness .................................................................................................................................. 113
Set the paper size and type for copying on special paper ............................................................................................ 115
Use Job Build mode ............................................................................................................................................................. 116
Copy a book .......................................................................................................................................................................... 117
Copy a photo ......................................................................................................................................................................... 119
7 Scan/send .............................................................................................................................................................................................. 121
Set up scan/send features .................................................................................................................................................. 122
Change default scan/send settings from the product control panel .......................................................................... 124
Send a scanned document to a network folder .............................................................................................................. 126
Send a scanned document to a folder in the product memory ................................................................................... 129
Send a scanned document to a USB ash drive ............................................................................................................. 130
Send a scanned document to one or more email addresses ....................................................................................... 133
Use the address book to send email ................................................................................................................................ 136
Add contacts to the address book from the product control panel ........................................................ 136
Send a document to email by using the address book ............................................................................. 138
Scan a photo ......................................................................................................................................................................... 141
8 Fax .......................................................................................................................................................................................................... 143
Congure required fax settings ......................................................................................................................................... 144
Fax Setup Wizard ............................................................................................................................................. 144
Set or verify the date and time ..................................................................................................................... 145
Set or verify the date/time format ............................................................................................................... 145
Congure fax dialing settings ............................................................................................................................................ 146
Congure general fax send settings ................................................................................................................................. 147
Congure fax billing codes ................................................................................................................................................. 148
Congure default options for fax send jobs .................................................................................................................... 149
Congure fax receive settings ........................................................................................................................................... 150
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Use a fax printing schedule ................................................................................................................................................ 151
Block incoming faxes ........................................................................................................................................................... 152
Create a blocked-fax list ................................................................................................................................. 152
Delete numbers from the blocked-fax list .................................................................................................. 152
Congure default options for fax receive jobs ................................................................................................................ 153
Fax archiving and forwarding ............................................................................................................................................. 154
Enable fax archiving ........................................................................................................................................ 154
Enable fax forwarding .................................................................................................................................... 154
Create a speed dial list ........................................................................................................................................................ 156
Add a number to an existing speed dial list ..................................................................................................................... 159
Delete a speed dial list ........................................................................................................................................................ 160
Delete a single number from a speed dial list ................................................................................................................. 161
Send a fax by entering numbers manually ...................................................................................................................... 162
Send a fax by using a speed dial ....................................................................................................................................... 164
Search a speed-dial list by name ...................................................................................................................................... 166
Send a fax by using fax address book numbers ............................................................................................................. 167
Search the fax address book ............................................................................................................................................. 169
Cancel a fax ........................................................................................................................................................................... 170
Fax reports ............................................................................................................................................................................ 171
Fax activity log ................................................................................................................................................. 171
Billing code report ........................................................................................................................................... 172
Blocked fax list report ..................................................................................................................................... 172
Speed dial list report ....................................................................................................................................... 172
Fax call report .................................................................................................................................................. 172
9 Manage the product ............................................................................................................................................................................. 173
Congure IP network settings ........................................................................................................................................... 174
Printer sharing disclaimer .............................................................................................................................. 174
View or change network settings ................................................................................................................. 174
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 174
Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 175
HP Embedded Web Server ................................................................................................................................................. 176
Open the HP Embedded Web Server ........................................................................................................... 176
HP Embedded Web Server features ............................................................................................................. 177
Information tab ........................................................................................................................... 177
General tab .................................................................................................................................. 177
Copy/Print tab ............................................................................................................................. 178
Scan/Digital Send tab ................................................................................................................ 178
Fax tab (Fax models only) ......................................................................................................... 179
Troubleshooting tab ................................................................................................................... 180
Security tab ................................................................................................................................. 180
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HP Web Services tab .................................................................................................................. 181
Networking tab ........................................................................................................................... 181
Other Links list ............................................................................................................................ 181
HP Utility (Mac OS X) ............................................................................................................................................................ 182
Open HP Utility ................................................................................................................................................ 182
HP Utility features ........................................................................................................................................... 182
Use HP Web Jetadmin software ........................................................................................................................................ 184
Economy settings ................................................................................................................................................................ 185
Print with EconoMode .................................................................................................................................... 185
Optimize speed or energy use ...................................................................................................................... 185
Set sleep mode ................................................................................................................................................ 185
Set the sleep schedule ................................................................................................................................... 186
Product security features ................................................................................................................................................... 188
Security statements ....................................................................................................................................... 188
IP Security ......................................................................................................................................................... 188
Sign in to the product ..................................................................................................................................... 188
Assign a system password ............................................................................................................................ 188
Encryption support: HP High-Performance Secure Hard Disks ............................................................... 188
Lock the formatter cage ................................................................................................................................. 189
Upgrade the product rmware .......................................................................................................................................... 190
10 Solve problems .................................................................................................................................................................................. 191
Solve problems checklist .................................................................................................................................................... 192
Factors that aect product performance ........................................................................................................................ 194
Restore factory-set defaults .............................................................................................................................................. 195
Control-panel help ............................................................................................................................................................... 196
Paper feeds incorrectly or becomes jammed ................................................................................................................. 197
The product does not pick up paper ............................................................................................................ 197
The product picks up multiple sheets of paper .......................................................................................... 197
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 197
Prevent paper jams ......................................................................................................................................... 198
Clear jams .............................................................................................................................................................................. 199
Auto-navigation for clearing jams ................................................................................................................ 199
Jam locations ................................................................................................................................................... 199
Clear jams in the document feeder .............................................................................................................. 200
Clear jams in the output-bin area ................................................................................................................. 201
Clear jams in Tray 1 ......................................................................................................................................... 202
Clear jams in Tray 2 or an optional 500-sheet tray ................................................................................... 204
Clear jams in the toner-cartridge area ......................................................................................................... 208
Clear jams in the rear-door and the fuser area .......................................................................................... 210
Clear jams in the duplexer ............................................................................................................................. 213
viii ENWW
Change jam recovery ........................................................................................................................................................... 219
Improve print quality ........................................................................................................................................................... 220
Print from a dierent software program .................................................................................................... 220
Set the paper-type setting for the print job ................................................................................................ 220
Check the paper type setting (Windows) ................................................................................ 220
Check the paper type setting (Mac OS X) ................................................................................ 220
Check the toner-cartridge status .................................................................................................................. 221
Print a cleaning page ...................................................................................................................................... 221
Visually inspect the toner cartridge ............................................................................................................. 222
Check paper and the printing environment ................................................................................................ 222
Use paper that meets HP specications ................................................................................. 222
Check the environment ............................................................................................................. 222
Check the EconoMode settings ..................................................................................................................... 223
Try a dierent print driver .............................................................................................................................. 223
Set the individual tray alignment ................................................................................................................. 224
Improve copy quality ........................................................................................................................................................... 226
Check the scanner glass for dirt or smudges ............................................................................................. 226
Calibrate the scanner ...................................................................................................................................... 227
Check the paper settings ............................................................................................................................... 228
Check the paper size and type conguration ......................................................................... 228
Select the tray to use for the copy ........................................................................................... 228
Check the image-adjustment settings ........................................................................................................ 228
Optimize copy quality for text or pictures ................................................................................................... 228
Edge-to-edge copying .................................................................................................................................... 228
Clean the pickup rollers and separation pad in the document feeder .................................................... 229
Improve scan quality ........................................................................................................................................................... 231
Check the scanner glass for dirt or smudges ............................................................................................. 231
Check the resolution settings ....................................................................................................................... 232
Check the image-adjustment settings ........................................................................................................ 232
Optimize scan quality for text or pictures ................................................................................................... 233
Check the output-quality settings ................................................................................................................ 233
Clean the pickup rollers and separation pad in the document feeder .................................................... 233
Improve fax quality .............................................................................................................................................................. 236
Check the scanner glass for dirt or smudges ............................................................................................. 236
Check the send-fax resolution settings ....................................................................................................... 237
Check the image-adjustment settings ........................................................................................................ 238
Optimize fax quality for text or pictures ...................................................................................................... 238
Check the error-correction settings ............................................................................................................. 238
Send to a dierent fax machine .................................................................................................................... 239
Clean the pickup rollers and separation pad in the document feeder .................................................... 239
Check the t-to-page setting ........................................................................................................................ 240
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Check the sender's fax machine ................................................................................................................... 241
The product does not print or it prints slowly ................................................................................................................. 242
The product does not print ............................................................................................................................ 242
The product prints slowly .............................................................................................................................. 242
Solve easy-access USB printing problems ....................................................................................................................... 243
The Retrieve From USB Settings menu does not open when you insert the USB ash drive ............ 243
The le does not print from the USB ash drive ........................................................................................ 243
The le that you want to print is not listed in the Retrieve from USB menu ......................................... 244
Solve USB connection problems ....................................................................................................................................... 245
Solve wired network problems .......................................................................................................................................... 246
The product has a poor physical connection. ............................................................................................. 246
The computer is using the incorrect IP address for the product ............................................................. 246
The computer is unable to communicate with the product ..................................................................... 246
The product is using incorrect link and duplex settings for the network ............................................... 247
New software programs might be causing compatibility problems ....................................................... 247
The computer or workstation might be set up incorrectly ....................................................................... 247
The product is disabled, or other network settings are incorrect ........................................................... 247
Solve fax problems .............................................................................................................................................................. 248
Checklist for solving fax problems ............................................................................................................... 248
What type of phone line are you using? ................................................................................. 248
Are you using a surge-protection device? .............................................................................. 248
Are you using a phone company voice-messaging service or an answering machine? . 248
Does your phone line have a call-waiting feature? ............................................................... 249
Check fax accessory status ........................................................................................................................... 249
General fax problems ..................................................................................................................................... 250
Use Fax over VoIP networks .......................................................................................................................... 250
Problems with receiving faxes ...................................................................................................................... 251
Problems with sending faxes ........................................................................................................................ 252
Fax error codes ................................................................................................................................................ 253
Fax error messages on the product control panel ..................................................................................... 253
Send-fax messages ................................................................................................................... 255
Receive-fax messages ............................................................................................................... 256
Service settings ............................................................................................................................................... 256
Settings in the Troubleshooting menu ................................................................................... 256
Service settings ............................................................................................................................................... 257
Settings in the Troubleshooting menu ................................................................................... 257
Solve product software problems (Windows) ................................................................................................................. 258
A print driver for the product is not visible in the Printer folder .............................................................. 258
An error message was displayed during the software installation ......................................................... 258
The product is in Ready mode, but nothing prints ..................................................................................... 258
Solve product software problems (Mac OS X) ................................................................................................................. 260
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The product name does not appear in the product list in the Print & Fax or the Print & Scan list .... 260
A print job was not sent to the product that you wanted ......................................................................... 260
When connected with a USB cable, the product does not appear in the Print & Fax or the Print &
Scan list after the driver is selected ............................................................................................................. 260
Remove software (Windows) ............................................................................................................................................. 261
Remove the print driver (Mac OS X) .................................................................................................................................. 262
Index ........................................................................................................................................................................................................... 263
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xii ENWW
1 Product introduction
●
Product views
●
Control panel
●
Product reports
ENWW 1
Product views
4
4
3
2
Product front view
1 Latch to release the document-feeder cover (access for clearing jams)
2 Document-feeder input tray
3 Document-feeder output bin
4 Control panel with color touchscreen display
5 Home button (returns the product to the Home screen)
NOTE: The button is on the side of the control panel.
6 Convenience stapler (M525f model only)
7 On/o button
8 Optional Tray 3
9 Optional Tray 4
10 Tray 2
11 Tray 1
12 Front-door-release button (access to the toner cartridge)
13 Standard output bin
14 Hardware integration pocket (for connecting third-party devices)
15 Easy-access USB port (for printing and scanning without a computer)
16 Handle to raise the scanner lid
2 Chapter 1 Product introduction ENWW
Product back view
1 Rear door and face-up output bin (access for clearing jams)
2 Dust cover for Tray 2 (for printing on Legal-size paper)
3 Power connection
4 Formatter (contains the interface ports)
5 Slot for a cable-type security lock
6 Right-side cover (slide back for access to the formatter)
ENWW Product views 3
Interface ports
1
5
4
3
2
1 Local area network (LAN) Ethernet (RJ-45) network port
2 USB port for connecting external USB devices
3 Hi-Speed USB 2.0 printing port
4 Foreign interface harness (for connecting external devices)
5 Fax port (M525f model only)
4 Chapter 1 Product introduction ENWW
Serial number and model number location
The serial number and model number are listed on an identication label located on the back of the product. The
serial number contains information about the country/region of origin, the product version, production code, and
the production number of the product.
Model name Model number
M525dn CF116A
M525f CF117A
ENWW Product views 5
Control panel
1
2
3 6 7 8 9 4 5
10
11
12
Control-panel Home screen
The Home screen provides access to the product features and indicates the current status of the product.
You can return to the Home screen at any time by pressing the Home button on the right side of the product
control panel.
NOTE: HP regularly updates features that are available in the product rmware. To take advantage of the most
current features, upgrade the product rmware. To download the most recent rmware upgrade le, go to
www.hp.com/go/lj500MFPM525_rmware.
NOTE: The features that appear on the Home screen can vary, depending on the product conguration.
1 Refresh button Touch the Refresh button to clear changes and restore the default settings.
2 Sign In or Sign Out Touch the Sign In button to access secured features.
Touch the Sign Out button to sign out of the product if you have signed in for access to secured
features. After you sign out, the product restores all options to the default settings.
3 Stop button Touch the Stop button to pause the current job. The Job Status screen opens, and then you can cancel
or continue the job.
4 Start button Touch the Start button to start a copy job.
5 Product status The status line provides information about the overall product status.
6 Language Selection
button
7 Sleep button Touch the Sleep button to put the product into Sleep mode.
Touch the Language Selection button to select the language for the control-panel display.
8 Network button Touch the Network button to nd information about the network connection.
9 Help button Touch the Help button to open the embedded help system.
10 Copies eld The Copies eld indicates the number of copies that the product is set to make.
6 Chapter 1 Product introduction ENWW
11 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.
12 Features Depending on the product conguration, the features that appear in this area can include any of the
following items:
●
Quick Sets
●
Copy
●
E-mail
●
Fax (for products that have fax installed)
●
Save to USB
●
Save to Network Folder
●
Save to Device Memory
●
Retrieve from USB
●
Retrieve from Device Memory
●
Job Status
●
Supplies
●
Trays
●
Administration
Control-panel cleaning
Clean the control panel with a soft, lint-free cloth. Do not use paper towels or tissues because they are abrasive
and could damage the screen. If necessary to remove stubborn debris, moisten the cloth with water or glass
cleaner.
Control-panel help
The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the
Help button in the upper-right corner of the screen.
For some screens, the Help opens to a global menu where you can search for specic topics. You can browse
through the menu structure by touching the buttons in the menu.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that
screen.
If the product alerts you of an error or warning, touch the Error button or the Warning button to open a
message that describes the problem. The message also contains instructions to help solve the problem.
●
Device Maintenance
You can print or view a report of the complete Administration menu so you can more easily navigate to the
individual settings you need.
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1. From the Home screen on the product control panel, scroll to and touch the Administration button.
2. Open the following menus:
●
Reports
●
Conguration/Status Pages
3. Select the Administration Menu Map option.
4. Touch the Print button to print the report. Touch the View button to view the report.
8 Chapter 1 Product introduction ENWW
Product reports
Product reports provide details about the product and its current conguration. Use the following procedure to
print or view the reports:
1. From the Home screen on the product control panel, scroll to and touch the Administration button.
2. Open the Reports menu.
3. Select one of the report categories:
●
Conguration/Status Pages
●
Fax Reports (fax models only)
●
Other Pages
4. Select the name of the report you want to review, and then touch the Print button to print it or touch the
View button to review the settings on the control-panel display.
NOTE: Some pages do not have the View option.
Table 1-1 Reports menu
First level Second level Description
Conguration/Status Pages Administration Menu Map Shows the structure of the Administration menu.
Current Settings Page Shows the current settings for each option in the
Administration menu.
Conguration Page Shows the product settings and installed
accessories.
Supplies Status Page Shows the approximate remaining life for the
supplies; reports statistics on total number of
pages and jobs processed, serial number, page
counts, and maintenance information.
HP provides approximations of the remaining life
for the supplies as a customer convenience. The
actual remaining supply levels might be dierent
than the approximations provided.
Usage Page Shows a count of all paper sizes that have
passed through the product; lists whether they
were simplex or duplex, and reports the page
count.
File Directory Page Shows the le name and folder name for les
that are stored in the product memory.
Web Services Status Page Shows the detected Web Services for the
product.
Fax Reports Fax Activity Log Contains a list of the faxes that have been sent
from or received by this product.
Billing Codes Report A list of billing codes that have been used for
outgoing faxes. This report shows how many
sent faxes were billed to each code.
ENWW Product reports 9
Table 1-1 Reports menu (continued)
First level Second level Description
Blocked Fax List A list of phone numbers that are blocked from
Speed Dial List Shows the speed dials that have been set up for
Fax Call Report A detailed report of the last fax operation, either
Other Pages PCL Font List Prints the available PCL fonts.
PS Font List Prints the available HP postscript level 3
sending faxes to this product.
this product.
sent or received.
emulation fonts.
10 Chapter 1 Product introduction ENWW
2 Connect the product and install software
●
Connect the product to a computer by using a USB cable and install the software (Windows)
●
Connect the product to a network by using a network cable and install the software (Windows)
●
Connect the product to a computer by using a USB cable and install the software (Mac)
●
Connect the product to a network by using a network cable and install the software (Mac)
ENWW 11
Connect the product to a computer by using a USB cable and install the software (Windows)
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is
no longer than 2 m (6.5 ft).
CAUTION: Do not connect the USB cable until the installation software prompts you to connect it.
1. Close all open programs on the computer.
2. Install the software from the CD, and follow the on-screen instructions.
3. When prompted, select the Directly connect to this computer using USB cable option, and then click the
Next button.
4. When the software prompts you, connect the USB cable to the product and the computer.
5. At the end of the installation, click the Finish button, or click the More Options button to install more
software or congure basic digital sending features for the product.
6. Print a page from any program to make sure that the software is correctly installed.
12 Chapter 2 Connect the product and install software ENWW
Connect the product to a network by using a network cable and install the software (Windows)
Congure the IP address
1. Make sure the product is turned on and that the Ready message displays on the product control-panel
display.
2. Connect the network cable to the product and to the network.
3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an
IP address or host name for the product.
4. From the Home screen on the product control panel, touch the Network button to identify the product IP
address or host name.
If the Network button is not visible, you can nd the IP address or host name by printing a conguration
page.
a. From the Home screen on the product control panel, scroll to and touch the Administration button.
b. Open the following menus:
●
Reports
●
Conguration/Status Pages
●
Conguration Page
c. Touch the View button to view the information on the control panel, or touch the Print button to print
the pages.
ENWW Connect the product to a network by using a network cable and install the software (Windows) 13
d. Find the IP address on the Jetdirect page.
Jetdirect Page
HP Color LaserJet
Page 1
5. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually congure the IP
address. Otherwise, the network conguration was successful.
IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually
congure the IP address.
Install the software
1. Close all programs on the computer.
2. Install the software from the CD.
3. Follow the on-screen instructions.
4. When prompted, select the Connect through a wired network option.
5. From the list of available products, select the one that has the correct IP address. If the product is not listed,
manually enter the product's IP Address, Host Name, or Hardware Address.
6. At the end of the installation, click the Finish button, or click the More Options button to install more
software or congure basic digital sending features for the product.
7. Print a page from any program to make sure that the software is correctly installed.
14 Chapter 2 Connect the product and install software ENWW
Connect the product to a computer by using a USB cable and install the software (Mac)
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is
no longer than 2 m (6.5 ft).
1. Connect the USB cable to the product and the computer.
2. Install the software from the CD.
3. Click the product icon, and follow the on-screen instructions.
4. Click the Close button.
5. Print a page from any program to make sure that the software is correctly installed.
ENWW Connect the product to a computer by using a USB cable and install the software (Mac) 15
Connect the product to a network by using a network cable and install the software (Mac)
Congure the IP address
1. Make sure the product is turned on and that the Ready message displays on the product control-panel
display.
2. Connect the network cable to the product and to the network.
3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an
IP address or host name for the product.
4. From the Home screen on the product control panel, touch the Network button to identify the product IP
address or host name.
If the Network button is not visible, you can nd the IP address or host name by printing a conguration
page.
a. From the Home screen on the product control panel, scroll to and touch the Administration button.
b. Open the following menus:
●
Reports
●
Conguration/Status Pages
●
Conguration Page
c. Touch the View button to view the information on the control panel, or touch the Print button to print
the pages.
16 Chapter 2 Connect the product and install software ENWW
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