HP (Hewlett-Packard) M5025, M5035 MFP User Manual

HP LaserJet M5025/M5035 MFP

User Guide

HP LaserJet M5025 and HP LaserJet M5035 Series MFP

User Guide

Trademark Credits

, Acrobat®, and PostScript® are

Adobe trademarks of Adobe Systems Incorporated.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: Q7829-90925

Edition 1, 10/2006

Linux is a U.S. registered trademark of Linus Torvalds.

Microsoft

, Windows®, and Windows NT

are U.S. registered trademarks of Microsoft Corporation.

UNIX

is a registered trademark of The Open

Group.

ENERGY STAR

logo

are U.S. registered marks of the United

and the ENERGY STAR

States Environmental Protection Agency.

Table of contents

1 Basics

Device comparison ............................................................................................................................... 2

Features comparison ............................................................................................................................ 3

Walkaround .......................................................................................................................................... 5

Device parts ......................................................................................................................... 5

Interface ports ...................................................................................................................... 8

Device software .................................................................................................................................... 9

Supported operating systems .............................................................................................. 9

Supported printer drivers ..................................................................................................... 9

Select the correct printer driver .......................................................................................... 10

Universal printer drivers .................................................................................... 10

Driver Autoconfiguration .................................................................................... 10

Update Now ...................................................................................................... 11

HP Driver Preconfiguration ............................................................................... 11

Priority for print settings ..................................................................................................... 11

Open the printer drivers ..................................................................................................... 12

Software for Macintosh computers .................................................................................... 13

Remove software from Macintosh operating systems ...................................... 13

Utilities ............................................................................................................................... 14

HP Web Jetadmin ............................................................................................. 14

Embedded Web server ..................................................................................... 14

HP Easy Printer Care software ......................................................................... 15

Supported operating systems ........................................................... 15

Supported browsers ......................................................................... 15

Other components and utilities .......................................................................... 15

2 Control panel

Use the control panel ......................................................................................................................... 18

Control-panel layout ........................................................................................................... 18

Home screen ..................................................................................................................... 19

Buttons on the touchscreen ............................................................................................... 20

Control-panel help system ................................................................................................. 20

Use the Administration menu ............................................................................................................. 21

Navigate the Administration menu ..................................................................................... 21

Information menu ............................................................................................................... 22

Default Job Options menu ................................................................................................. 23

Default Options for Originals ............................................................................. 23

Default Copy Options ........................................................................................ 24

Default Fax Options .......................................................................................... 25

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3 I/O Configuration

USB configuration .............................................................................................................................. 56

Network configuration ......................................................................................................................... 57

Default E-mail Options ...................................................................................... 26

Default Send to Folder Options ......................................................................... 27

Default Print Options ......................................................................................... 28

Time/Scheduling menu ...................................................................................................... 29

Management menu ............................................................................................................ 31

Initial Setup menu .............................................................................................................. 32

Networking and I/O ........................................................................................... 32

Fax Setup .......................................................................................................... 40

E-mail Setup ...................................................................................................... 43

Send Setup menu ............................................................................................. 43

Device Behavior menu ....................................................................................................... 44

Print Quality menu ............................................................................................................. 48

Troubleshooting menu ....................................................................................................... 50

Resets menu ...................................................................................................................... 54

Service menu ..................................................................................................................... 54

Configure TCP/IPv4 parameters ........................................................................................ 57

Set an IP address .............................................................................................. 57

Set the subnet mask ......................................................................................... 58

Set the default gateway ..................................................................................... 58

Configure TCP/IPv6 parameters ........................................................................................ 59

Disable network protocols (optional) .................................................................................. 59

Disable IPX/SPX ............................................................................................... 59

Disable AppleTalk ............................................................................................. 60

Disable DLC/LLC .............................................................................................. 60

HP Jetdirect EIO print servers ........................................................................................... 60

4 Media and trays

General guidelines for media ............................................................................................................. 62

Paper to avoid .................................................................................................................... 62

Paper that can damage the device .................................................................................... 62

General media specifications ............................................................................................. 63

Considerations for special media ....................................................................................................... 64

Select the correct fuser mode ............................................................................................ 67

Select print media ............................................................................................................................... 68

Automatic size-sensing ...................................................................................................... 68

Supported media weights and sizes .................................................................................. 69

Printing and paper-storage environment ............................................................................................ 72

Load media into the input trays .......................................................................................................... 73

Load tray 1 (multipurpose tray) .......................................................................................... 73

Customize tray 1 operation ................................................................................................ 75

Load trays 2 and 3 (and optional trays 4, 5, and 6) .......................................................... 76

Load special media ............................................................................................................ 78

Load documents for faxing, copying, and scanning ........................................................................... 79

Load a document onto the scanner glass .......................................................................... 79

Load the automatic document feeder (ADF) ...................................................................... 81

Print on rotated media ....................................................................................................................... 83

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Print full-bleed images ....................................................................................................................... 84

Print on custom-size media ............................................................................................................... 85

Control print jobs ................................................................................................................................ 88

5 Device features

Use the stapler ................................................................................................................................... 90

Use job storage features .................................................................................................................... 95

Guidelines for printing on custom-size paper .................................................................... 85

Set custom paper sizes ..................................................................................................... 85

Load custom-size media into tray 1 ................................................................................... 86

Load custom-size media into trays 2 and 3 (and optional trays 4, 5, and 6) ..................... 86

Load staples ...................................................................................................................... 91

Staple media ...................................................................................................................... 93

Gain access to the job storage features ............................................................................ 95

Use the proof and hold feature .......................................................................................... 96

Create a proof and hold job ............................................................................... 96

Print the remaining copies of a proof and hold job ............................................ 96

Delete a proof and hold job ............................................................................... 96

Use the private job feature ................................................................................................. 97

Create a private job ........................................................................................... 97

Print a private job .............................................................................................. 97

Delete a private job ........................................................................................... 97

Use the QuickCopy feature ................................................................................................ 98

Create a QuickCopy job .................................................................................... 98

Print additional copies of a QuickCopy job ........................................................ 98

Delete a QuickCopy job .................................................................................... 98

Use the stored job feature ................................................................................................. 99

Create a stored copy job ................................................................................... 99

Create a stored print job .................................................................................... 99

Print a stored job ............................................................................................. 100

Delete a stored job .......................................................................................... 100

6 Printing tasks

Use features in the Windows printer driver ...................................................................................... 102

Create and use quick sets ............................................................................................... 102

Use watermarks ............................................................................................................... 103

Resize documents ........................................................................................................... 103

Set a custom paper size from the printer driver ............................................................... 104

Use different paper and printing covers ........................................................................... 104

Print a blank first page ..................................................................................................... 104

Print multiple pages on one sheet of paper ..................................................................... 105

Print on both sides of the paper ....................................................................................... 106

Use automatic duplex printing ......................................................................... 106

Print on both sides manually ........................................................................... 107

Layout options for printing on both sides ........................................................ 107

Use the Services tab ........................................................................................................ 108

Use features in the Macintosh printer driver ..................................................................................... 109

Create and use presets ................................................................................................... 109

Print a cover page ............................................................................................................ 110

Print multiple pages on one sheet of paper ..................................................................... 110

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Print on both sides of the paper ....................................................................................... 111

Cancel a print job ............................................................................................................................. 112

Stop the current print job from the control panel .............................................................. 112

Stop the current print job from the software program ...................................................... 112

7 Copy

Use the Copy screen ........................................................................................................................ 114

Set the default copy options ............................................................................................................. 115

Basic copy instructions ..................................................................................................................... 116

Copy from the scanner glass ........................................................................................... 116

Copy from the document feeder ...................................................................................... 116

Adjust the copy settings ................................................................................................................... 117

Change the copy-collation setting .................................................................................................... 118

Copy two-sided documents .............................................................................................................. 119

Copying two-sided documents manually ......................................................................... 119

Copy two-sided documents automatically (duplex models only) ..................................... 119

Copy mixed-size originals ................................................................................................................ 121

Copy photos and books .................................................................................................................... 122

Combine copy jobs by using Job Build ............................................................................................. 123

Cancel a copy job ............................................................................................................................. 124

8 Scan and send e-mail

Configure e-mail settings .................................................................................................................. 126

Supported protocols ......................................................................................................... 126

Configure e-mail server settings ...................................................................................... 126

Find gateways .................................................................................................................. 12 7

Use the Send E-mail screen ............................................................................................................. 128

Perform basic e-mail functions ......................................................................................................... 129

Load documents .............................................................................................................. 129

Send documents .............................................................................................................. 130

Use the address book ...................................................................................................................... 131

Create a recipient list ....................................................................................................... 131

Use the local address book ............................................................................................. 132

Change e-mail settings for the current job ....................................................................................... 133

Scan to a folder ................................................................................................................................ 134

Scan to a workflow destination ......................................................................................................... 134

Find the SMTP gateway from the device control panel ................................... 127

Find the SMTP gateway from an e-mail program ........................................... 127

Send a document ............................................................................................ 130

Use the auto-complete function ...................................................................... 130

Add e-mail addresses to the local address book ............................................ 132

Delete e-mail addresses from the local address book .................................... 132

9 Fax

Analog fax ........................................................................................................................................ 136

Install the fax accessory .................................................................................................. 136

Connect the fax accessory to a phone line ...................................................................... 140

Configure and use the fax features .................................................................................. 140

Digital fax .......................................................................................................................................... 141

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10 Manage and maintain the device

Use information pages ..................................................................................................................... 144

Configure e-mail alerts ..................................................................................................................... 146

Use the HP Easy Printer Care software ........................................................................................... 147

Open the HP Easy Printer Care software ........................................................................ 147

HP Easy Printer Care software sections .......................................................................... 148

Use the embedded Web server ........................................................................................................ 149

Open the embedded Web server by using a network connection ................................... 149

Embedded Web server sections ...................................................................................... 150

Use HP Web Jetadmin software ...................................................................................................... 152

Use the HP Printer Utility for Macintosh ........................................................................................... 153

Open the HP Printer Utility ............................................................................................... 153

HP Printer Utility features ................................................................................................ 154

Manage supplies .............................................................................................................................. 155

Supplies life ..................................................................................................................... 155

Approximate print-cartridge replacement intervals .......................................................... 155

Manage the print cartridge ............................................................................................... 155

Print-cartridge storage ..................................................................................... 155

Use genuine HP print cartridges ..................................................................... 155

HP policy on non-HP print cartridges .............................................................. 155

Print-cartridge authentication .......................................................................... 156

HP fraud hotline and Web site ........................................................................ 156

Replace supplies and parts .............................................................................................................. 157

Supply replacement guidelines ........................................................................................ 157

Change the print cartridge ............................................................................................... 157

Perform preventive maintenance ..................................................................................... 160

Preventive maintenance for the print engine .................................................. 160

The ADF maintenance kit ................................................................................ 160

Clean the device ............................................................................................................................... 161

Clean the exterior ............................................................................................................ 161

Clean the scanner glass .................................................................................................. 161

Clean the scanner lid backing .......................................................................................... 162

Clean the ADF ................................................................................................................. 163

Clean the paper path ....................................................................................................... 164

Calibrate the scanner ....................................................................................................................... 165

11 Problem solving

Problem-solving checklist ................................................................................................................. 168

Factors that affect performance ....................................................................................... 168

Problem-solving flowchart ................................................................................................................ 169

Solve general printing problems ....................................................................................................... 174

Control-panel message types ........................................................................................................... 177

Control-panel messages .................................................................................................................. 178

Common causes of jams .................................................................................................................. 187

Jam locations ................................................................................................................................... 188

Jam recovery .................................................................................................................................... 189

Clear jams ........................................................................................................................................ 190

Clear jams from the automatic document feeder (ADF) .................................................. 190

Clear jams from the stapler/stacker ................................................................................. 193

Clear jams from the output path ...................................................................................... 195

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Clear jams from the optional duplexer ............................................................................. 197

Clear jams from the print-cartridge area .......................................................................... 198

Clear jams from the input-tray areas ............................................................................... 200

Clear jams from the tray 1 input area .............................................................. 200

Clear jams from the input areas of trays 2 and 3 ............................................ 200

Clear jams from the input areas of optional trays ............................................ 202

Solve repeated jams ........................................................................................................ 204

Clear staple jams .............................................................................................................................. 205

Solve print-quality problems ............................................................................................................. 208

Print-quality problems associated with media .................................................................. 208

Print-quality problems associated with the environment .................................................. 208

Print-quality problems associated with jams .................................................................... 208

Image defect examples .................................................................................................... 208

Light print (partial page) .................................................................................................. 210

Light print (entire page) ................................................................................................... 210

Specks ............................................................................................................................ 211

Dropouts ......................................................................................................................... 211

Lines ............................................................................................................................... 212

Gray background ............................................................................................................ 212

Toner smear ................................................................................................................... 213

Loose toner ..................................................................................................................... 213

Repeating defects ........................................................................................................... 214

Repeating image .............................................................................................................. 214

Misformed characters ..................................................................................................... 215

Page skew ....................................................................................................................... 215

Curl or wave .................................................................................................................... 216

Wrinkles or creases ........................................................................................................ 216

Vertical white lines .......................................................................................................... 217

Tire tracks ....................................................................................................................... 217

White spots on black ....................................................................................................... 217

Scattered lines ................................................................................................................ 218

Blurred print .................................................................................................................... 218

Random image repetition ................................................................................................ 219

Solve network printing problems ...................................................................................................... 220

Solve fax problems ........................................................................................................................... 221

Solve sending problems .................................................................................................. 221

Solve receiving problems ................................................................................................. 222

Solve copy problems ........................................................................................................................ 223

Prevent copy problems .................................................................................................... 223

Image problems ............................................................................................................... 223

Media-handling problems ................................................................................................ 224

Performance problems .................................................................................................... 226

Solve e-mail problems ...................................................................................................................... 227

Validate the SMTP gateway address ............................................................................... 227

Validate the LDAP gateway address ............................................................................... 227

Solve common Windows problems ................................................................................................. 228

Solve common Macintosh problems ................................................................................................ 229

Solve Linux problems ....................................................................................................................... 232

Solve PostScript problems ............................................................................................................... 233

General problems ............................................................................................................ 233

viii ENWW

Appendix A Supplies and accessories

Order parts, accessories, and supplies ............................................................................................ 236

Order directly from HP ..................................................................................................... 236

Order through service or support providers ..................................................................... 236

Order directly through the embedded Web server (for printers that are connected to a

network) ........................................................................................................................... 236

Order directly through the HP Easy Printer Care software .............................................. 236

Part numbers .................................................................................................................................... 237

Accessories ..................................................................................................................... 237

Supplies and maintenance kits ........................................................................................ 237

Memory ............................................................................................................................ 237

Cables and interfaces ...................................................................................................... 238

Print media ....................................................................................................................... 238

Appendix B Service and support

Hewlett-Packard limited warranty statement .................................................................................... 241

Customer self repair warranty service .............................................................................................. 242

Print cartridge limited warranty statement ........................................................................................ 243

HP Customer Care ........................................................................................................................... 244

Online Services ................................................................................................................ 244

Telephone support ........................................................................................................... 244

Software utilities, drivers, and electronic information ....................................................... 244

HP direct ordering for accessories or supplies ................................................................ 244

HP service information ..................................................................................................... 244

HP service agreements ................................................................................................... 244

HP Easy Printer Care software ........................................................................................ 245

HP support and information for Macintosh computers ..................................................... 245

HP maintenance agreements ........................................................................................................... 246

On-site service agreements ............................................................................................. 246

Next-day on-site service .................................................................................. 246

Weekly (volume) on-site service ..................................................................... 246

Repacking the device ...................................................................................................... 246

Extended warranty ........................................................................................................... 247

Appendix C Specifications

Physical specifications ..................................................................................................................... 250

Electrical specifications .................................................................................................................... 251

Acoustic emissions ........................................................................................................................... 252

Operating environment ..................................................................................................................... 252

Appendix D Regulatory information

FCC regulations ............................................................................................................................... 254

Environmental product stewardship program ................................................................................... 255

Protecting the environment .............................................................................................. 255

Ozone production ............................................................................................................ 255

Power consumption ......................................................................................................... 255

Toner consumption .......................................................................................................... 255

Paper use ........................................................................................................................ 255

Plastics ............................................................................................................................ 255

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HP LaserJet print supplies ............................................................................................... 256

HP print supplies returns and recycling program information .......................................... 256

Paper ............................................................................................................................... 256

Material restrictions .......................................................................................................... 257

Disposal of waste equipment by users in private households in the European Union ... . 257

Material Safety Data Sheet (MSDS) ................................................................................ 258

For more information ....................................................................................................... 258

Telecom statement ........................................................................................................................... 259

Declaration of conformity .................................................................................................................. 260

Safety statements ............................................................................................................................. 261

Laser safety ..................................................................................................................... 261

Canadian DOC regulations .............................................................................................. 261

VCCI statement (Japan) .................................................................................................. 261

Power cord statement (Japan) ......................................................................................... 261

EMI statement (Korea) ..................................................................................................... 261

EMI statement (Taiwan) ................................................................................................... 262

Laser statement for Finland ............................................................................................. 262

Appendix E Working with memory and print server cards

Overview .......................................................................................................................................... 264

Installing printer memory .................................................................................................................. 265

To install printer memory ................................................................................................. 265

Check DIMM installation ................................................................................................................... 268

Save resources (permanent resources) .......................................................................................... 269

Enable memory for Windows ........................................................................................................... 269

Using HP Jetdirect print server cards ............................................................................................... 270

Install an HP Jetdirect print server card ........................................................................... 270

Remove an HP Jetdirect print server card ....................................................................... 271

Glossary ........................................................................................................................................................... 273

Index ................................................................................................................................................................. 275

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1Basics

Device comparison

●

Features comparison

●

Walkaround

●

Device software

●

ENWW 1

Device comparison

HP LaserJet M5025 MFP HP LaserJet M5035 MFP

The HP LaserJet M5025 MFP prints up to 25 pages-per-

●

minute (ppm).

256 megabytes (MB) of random access memory (RAM),

●

upgradable up to 512 MB

100-sheet multipurpose tray (tray 1) and two 250-sheet

●

input trays (trays 2 and 3)

250-sheet output bin

●

Hi-Speed universal serial bus (USB) 2.0 port and

●

enhanced input/output (EIO) slot

HP Jetdirect full-featured embedded print server to

●

connect to 10Base-T/100Base-TX networks

Basic digital sending

●

Flatbed scanner and 50-page automatic document

●

feeder (ADF)

HP LaserJet M5035X MFP HP LaserJet M5035XS MFP

The HP LaserJet M5035 MFP prints up to 35 ppm.

●

256 MB of RAM, upgradable up to 512 MB

●

100-sheet multipurpose tray (tray 1) and two 250-sheet

●

input trays (trays 2 and 3)

250-sheet output bin

●

Hi-Speed USB 2.0 port and EIO slot

●

HP Jetdirect full-featured embedded print server to

●

connect to 10Base-T/100Base-TX networks

Enhanced digital sending

●

Flatbed scanner and 50-page ADF

●

HP LaserJet M5035 MFP, plus:

Automatic 2–sided (duplex) printing, receiving faxes, and

●

copying.

V.34 fax modem and 4-MB flash fax-storage memory.

●

500-sheet input tray (tray 4)

●

Storage cabinet

●

HP LaserJet M5035X MFP, plus:

Two 500-sheet input trays (trays 5 and 6) replace the

●

HP LaserJet M5035X MFP storage cabinet

Automatic 30-page stapler with a 500-sheet output bin

●

2 Chapter 1 Basics ENWW

Features comparison

Feature Description

Performance

User interface

Printer drivers

Resolution

Storage features

Fonts

460 MHz processor

●

Graphical touch-screen control panel with control-panel help

●

HP Easy Printer Care software (a Web-based status and troubleshooting tool)

●

Windows® and Macintosh printer drivers

●

Embedded Web server to gain access to support and to order supplies (administrator tool for network-connected

●

models only)

HP PCL 5

●

HP PCL 6

●

PostScript® 3 emulation

●

FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of business text

●

and graphics

ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images

●

40 gigabyte (GB) hard drive

●

Fonts, forms, and other macros

●

Job retention

●

80 internal fonts available for both PCL and PostScript 3 emulation

●

80 printer-matching screen fonts in TrueType format available with the software solution

●

Accessories

Copying and sending

Additional fonts can be added by installing a USB font card.

●

Optional fax capability (standard on the HP LaserJet M5035X MFP and HP LaserJet M5035XS MFP)

●

Integrated stand that contains either one 500-sheet input tray plus a storage cabinet (HP LaserJet M5035X

●

MFP only) or three 500-sheet input trays (HP LaserJet M5035XS MFP only)

Optional duplexer (standard on the HP LaserJet M5035X MFP and the HP LaserJet M5035XS MFP)

●

Automatic 30-page stapler with a 500-sheet output bin (HP LaserJet M5035XS MFP only)

●

100-pin 133 MHz dual inline memory modules (DIMMs)

●

Modes for text, graphics, and mixed text and graphics formats

●

A job-interrupt feature (at copy boundaries)

●

Multiple pages per sheet

●

Control-panel animations (for example, jam recovery)

●

E-mail compatibility

●

A sleep feature that saves energy

●

Automatic duplex (two-sided) scanning

●

NOTE An automatic duplex printing accessory is required for two-sided copying.

ENWW Features comparison 3

Feature Description

Connectivity

Environmental features

Supplies

Accessibility

Hi-Speed USB 2.0 connection (one external host USB-A connector, one external-device USB-B connector, and

●

two internal host USB-A connectors)

HP Jetdirect full-featured embedded print server

●

HP Web Jetadmin software

●

Enhanced input/output (EIO) slot

●

FIH connector

●

Sleep delay setting

●

ENERGY STAR® qualified

●

The supplies status page contains information about toner level, page count, and estimated pages remaining.

●

The device checks for and authentic HP print cartridge at cartridge installation.

●

Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software)

●

The online user guide is compatible with text screen-readers.

●

The print cartridge can be installed and removed by using one hand.

●

All doors and covers can be opened by using one hand.

●

Media can be loaded into input trays by using one hand.

●

4 Chapter 1 Basics ENWW

Walkaround

Device parts

Before using the device, familiarize yourself with the parts of the device.

Figure 1-1 HP LaserJet M5025 MFP and HP LaserJet M5035 MFP

1 On/off switch

2 Power connection

3 Jam access door (for access to printer jams)

4 ADF top cover (for access to ADF jams)

5 ADF input tray (for fax/copy/scan documents)

6 Control panel

7 Output bin

8 Tray 2

9 Tray 3

10 ADF output bin

11 Upper-right door (for access to the print cartridge)

12 Interface ports (see Interface ports)

13 Tray 1 (pull to open)

14 Right-side access door

ENWW Walkaround 5

Figure 1-2 HP LaserJet M5035X MFP

1 On/off switch

2 Power connection

3 Automatic duplexer

4 Jam access door (for access to printer jams)

5 ADF top cover (for access to ADF jams)

6 ADF input tray (for fax/copy/scan documents)

7 Control panel

8 Output bin

9 Tray 2

10 Tray 3

11 Tray 4

12 Storage cabinet

13 ADF output bin

14 Upper-right door (for access to the print cartridge)

15 Interface ports (see Interface ports)

16 Tray 1 (pull to open)

17 Right-side access door

6 Chapter 1 Basics ENWW

Figure 1-3 HP LaserJet M5035XS MFP

1 On/off switch

2 Power connection

3 Automatic duplexer

4 Jam access door (for access to printer jams)

5 Upper-left door

6 ADF top cover (for access to ADF jams)

7 ADF input tray (for fax/copy/scan documents)

8 Control panel

9 Automatic stapler

10 Output bin

11 Tray 2

12 Tray 3

13 Trays 4, 5, and 6

14 ADF output bin

15 Stapler output bin

16 Upper-right door (for access to the print cartridge)

17 Interface ports (see Interface ports)

18 Tray 1 (pull to open)

19 Right-side access door

20 Lower-right access door

ENWW Walkaround 7

Interface ports

The device has one EIO slot and three ports for connecting to a computer or a network.

1 EIO slot

2 "Heartbeat" LED

3 Hi-Speed USB 2.0 connection

4 USB accessory connection

5 Foreign interface harness (FIH) port

6 Network connection

7 Fax connection (for connecting to an optional analog fax accessory)

8 Chapter 1 Basics ENWW

Device software

The printing-system software is included with the device. See the getting started guide for installation instructions.

The printing system includes software for end users and network administrators, and printer drivers for access to the features and communication with the computer.

NOTE For a list of printer drivers and updated software, go to www.hp.com/go/ M5025_software or www.hp.com/go/M5035_software.

Supported operating systems

The device supports the following operating systems:

Full software installation

Windows XP (32-bit and 64-bit)

●

Windows Server 2003 (32-bit and 64-bit)

●

Windows 2000

●

Mac OS X V10.2.8, V10.3, V10.4 and later

●

Printer driver only

Linux (Web only)

●

UNIX model scripts (Web only)

●

NOTE For Mac OS V10.4 and later, PPC and Intel Core Processor Macs are supported.

Supported printer drivers

Operating system PCL 5 PCL 6 Postscript level 3

emulation

Windows

Mac OS X V10.2.8, V10.3, V10.4 and later

Linux

For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting.

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

ENWW Device software 9

Select the correct printer driver

Printer drivers allow you to gain access to the features of the device and allow the computer to communicate with the device (using a printer language). Check the installation notes and readme files on the CD for additional software and languages.

The device uses the PCL 5, PCL 6, and PostScript 3 emulation printer description language (PDL) drivers.

Use the PCL 6 printer driver for the best overall performance.

●

Use the PCL 5 printer driver for general office printing.

●

Use the PS driver for printing from PostScript-based programs, for compatibility with PostScript

●

Level 3 needs, or for PS flash font support.

Operating system

Windows 2000

Windows XP (32-bit)

Windows Server 2003 (32-bit)

Windows Server 2003 (64-bit)

Mac OS X V10.2 and later

Not all features are available from all drivers or operating systems.

For Windows 2000 and Windows XP (32-bit and 64-bit), download the PCL 5 driver from www.hp.com/go/M5025_software or

www.hp.com/go/M5035_software.

For Windows XP (64-bit), download the PCL 6 driver from www.hp.com/go/M5025_software or www.hp.com/go/

M5035_software.

PCL 5 PCL 6 PS 3 emulation

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

Universal printer drivers

The HP Universal Print Driver Series for Windows includes separate HP postscript level 3 emulation and HP PCL 5 versions of a single driver that provides access to almost any HP device while providing system administrator with tools to manage devices more effectively. The Universal Print Driver is included on the device CD, under the Optional Software section. For more information, go to

www.hp.com/go/universalprintdriver.

Driver Autoconfiguration

The HP LaserJet PCL 5, PCL 6, and PS level 3 emulation drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for device accessories at the time of installation. Some accessories that the Driver Autoconfiguration supports are the duplexing unit, optional paper trays, and dual inline memory modules (DIMMs).

10 Chapter 1 Basics ENWW

Update Now

If you have modified the device configuration since installation, the driver can be automatically updated with the new configuration. In the Properties dialog box (see Settings tab, click the Update Now button to update the driver.

Open the printer drivers), on the Device

HP Driver Preconfiguration

HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration, information technology (IT) administrators can preconfigure the printing and default settings for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at

www.hp.com/go/hpdpc_sw.

Priority for print settings

Changes to print settings are prioritized depending on where the changes are made:

NOTE The names of commands and dialog boxes might vary depending on your software

program.

Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program

●

you are working in to open this dialog box. Settings changed here override settings changed anywhere else.

Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program

●

you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.

Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open

●

the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software.

Default printer driver settings: The default printer driver settings determine the settings used in

●

all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.

Printer control panel settings: Settings changed at the printer control panel have a lower priority

●

than changes made anywhere else.

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Open the printer drivers

Operating System To change the settings for all

print jobs until the software program is closed

Windows 2000, XP, and Server 2003

Mac OS X V10.2.8, V10.3, V10.4 and later

1. On the File menu in the

software program, click

Print.

2. Select the driver, and then

click Properties or Preferences.

The steps can vary; this procedure is most common.

1. On the File menu, click

Print.

2. Change the settings that

you want on the various pop-up menus.

To change the default settings for all print jobs

1. Click Start, click Settings,

and then click Printers or Printers and Faxes.

2. Right-click the driver icon,

and then select Printing Preferences.

1. On the File menu, click

Print.

2. Change the settings that

you want on the various pop-up menus.

3. On the Presets pop-up

menu, click Save as and type a name for the preset.

These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

To change the device configuration settings

1. Click Start, click Settings,

and then click Printers or Printers and Faxes.

2. Right-click the driver icon,

and then select

Properties.

3. Click the Device Settings

tab.

1. In the Finder, on the Go

menu, click Applications.

2. Open Utilities, and then

open Print Center (OS X V10.2.8) or Printer Setup

Utility.

3. Click on the print queue.

4. On the Printers menu,

click Show Info.

5. Click the Installable

Options menu.

NOTE Configuration

settings might not be available in Classic mode.

12 Chapter 1 Basics ENWW

Software for Macintosh computers

The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.

For network connections, use the embedded Web server (EWS) to configure the device. See

Web server.

The printing system software includes the following components:

PostScript Printer Description (PPD) files

●

The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer.

HP Printer Utility

●

Use the HP Printer Utility to set up device features that are not available in the printer driver:

Name the device.

●

Assign the device to a zone on the network.

●

Assign an internet protocol (IP) address to the device.

●

Download files and fonts.

●

Configure the device for IP or AppleTalk printing.

●

You can use the HP Printer Utility when your device uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. For more information, see Use the HP Printer Utility for

Macintosh.

Embedded

NOTE The HP Printer Utility is supported for Mac OS X V10.2 or later.

Remove software from Macintosh operating systems

To remove the software from a Macintosh computer, drag the PPD files to the trash can.

ENWW Device software 13

Utilities

The device is equipped with several utilities that make it easy to monitor and manage the device on a network.

HP Web Jetadmin

HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be be installed only on the network administrator’s computer.

To download a current version of HP Web Jetadmin and for the latest list of supported host systems,

www.hp.com/go/webjetadmin.

visit

When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host.

Embedded Web server

The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer or Netscape Navigator.

The embedded Web server resides on the device. It is not loaded on a network server.

The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page,

Use information pages.)

see

For a complete explanation of the features and functionality of the embedded Web server, see

embedded Web server.

Use the

14 Chapter 1 Basics ENWW

HP Easy Printer Care software

The HP Easy Printer Care software is a program that you can use for the following tasks:

Checking the device status

●

Checking the supplies status

●

Setting up alerts

●

Viewing device documentation

●

Gaining access to troubleshooting and maintenance tools

●

You can view the HP Easy Printer Care software when the device is directly connected to your computer or when it is connected to a network. To download the HP Easy Printer Care software, go to

www.hp.com/go/easyprintercare.

Supported operating systems

For information about supported operating systems, go to

www.hp.com/go/easyprintercare.

Supported browsers

To use the HP Easy Printer Care software, you must have one of the following browsers:

Microsoft Internet Explorer 5.5 or later

●

Netscape Navigator 7.0 or later

●

Opera Software ASA Opera 6.05 or later

●

All pages can be printed from the browser.

Other components and utilities

Windows Macintosh OS

Software installer — automates the printing system

●

installation

Online Web registration

●

PostScript Printer Description files (PPDs) — use with the

●

Apple PostScript drivers that come with the Mac OS

The HP Printer Utility — change device settings, view

●

status, and set up printer-event notification from a Mac. This utility is supported for Mac OS X V10.2 and later.

ENWW Device software 15

16 Chapter 1 Basics ENWW

2 Control panel

Use the control panel

●

Use the Administration menu

●

ENWW 17

Use the control panel

The control panel has a VGA touchscreen that provides access to all device functions. Use the buttons and numeric keypad to control jobs and the device status. The LEDs indicate overall device status.

Control-panel layout

The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and three light-emitting diode (LED) status lights.

1 Attention light The Attention light indicates that the device has a condition that requires

intervention. Examples include an empty paper tray or an error message on the touchscreen.

2 Data light The Data light indicates that the device is receiving data.

3 Ready light The Ready light indicates that the device is ready to begin processing any

job.

4 Brightness-adjustment dial Turn the dial to control the brightness of the touchscreen.

5 Touchscreen graphical display Use the touchscreen to open and set up all device functions.

6 Numeric keypad Allows you to type numeric values for number of copies required and other

7 Sleep button If the device is inactive for a long period of time, it automatically enters a

8 Reset button Resets the job settings to factory or user-defined default values.

9 Stop button Stops the active job. While stopped, the control panel shows the options for

10 Start button Begins a copy job, starts digital sending, or continues a job that has been

numeric values.

sleep mode. To place the device into sleep mode or to reactivate the device, press the Sleep button.

the stopped job (for example, if you press the Stop button while the device is processing a print job, the control panel message prompts you to cancel or resume the print job).

interrupted.

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