HP LaserJet M5025/M5035 MFP
User Guide
HP LaserJet M5025 and HP LaserJet M5035
Series MFP
User Guide
Copyright and License
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
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trademarks of Adobe Systems Incorporated.
Reproduction, adaptation, or translation
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except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: Q7829-90925
Edition 1, 10/2006
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Table of contents
1 Basics
Device comparison ............................................................................................................................... 2
Features comparison ............................................................................................................................ 3
Walkaround .......................................................................................................................................... 5
Device parts ......................................................................................................................... 5
Interface ports ...................................................................................................................... 8
Device software .................................................................................................................................... 9
Supported operating systems .............................................................................................. 9
Supported printer drivers ..................................................................................................... 9
Select the correct printer driver .......................................................................................... 10
Universal printer drivers .................................................................................... 10
Driver Autoconfiguration .................................................................................... 10
Update Now ...................................................................................................... 11
HP Driver Preconfiguration ............................................................................... 11
Priority for print settings ..................................................................................................... 11
Open the printer drivers ..................................................................................................... 12
Software for Macintosh computers .................................................................................... 13
Remove software from Macintosh operating systems ...................................... 13
Utilities ............................................................................................................................... 14
HP Web Jetadmin ............................................................................................. 14
Embedded Web server ..................................................................................... 14
HP Easy Printer Care software ......................................................................... 15
Supported operating systems ........................................................... 15
Supported browsers ......................................................................... 15
Other components and utilities .......................................................................... 15
2 Control panel
Use the control panel ......................................................................................................................... 18
Control-panel layout ........................................................................................................... 18
Home screen ..................................................................................................................... 19
Buttons on the touchscreen ............................................................................................... 20
Control-panel help system ................................................................................................. 20
Use the Administration menu ............................................................................................................. 21
Navigate the Administration menu ..................................................................................... 21
Information menu ............................................................................................................... 22
Default Job Options menu ................................................................................................. 23
Default Options for Originals ............................................................................. 23
Default Copy Options ........................................................................................ 24
Default Fax Options .......................................................................................... 25
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3 I/O Configuration
USB configuration .............................................................................................................................. 56
Network configuration ......................................................................................................................... 57
Default E-mail Options ...................................................................................... 26
Default Send to Folder Options ......................................................................... 27
Default Print Options ......................................................................................... 28
Time/Scheduling menu ...................................................................................................... 29
Management menu ............................................................................................................ 31
Initial Setup menu .............................................................................................................. 32
Networking and I/O ........................................................................................... 32
Fax Setup .......................................................................................................... 40
E-mail Setup ...................................................................................................... 43
Send Setup menu ............................................................................................. 43
Device Behavior menu ....................................................................................................... 44
Print Quality menu ............................................................................................................. 48
Troubleshooting menu ....................................................................................................... 50
Resets menu ...................................................................................................................... 54
Service menu ..................................................................................................................... 54
Configure TCP/IPv4 parameters ........................................................................................ 57
Set an IP address .............................................................................................. 57
Set the subnet mask ......................................................................................... 58
Set the default gateway ..................................................................................... 58
Configure TCP/IPv6 parameters ........................................................................................ 59
Disable network protocols (optional) .................................................................................. 59
Disable IPX/SPX ............................................................................................... 59
Disable AppleTalk ............................................................................................. 60
Disable DLC/LLC .............................................................................................. 60
HP Jetdirect EIO print servers ........................................................................................... 60
4 Media and trays
General guidelines for media ............................................................................................................. 62
Paper to avoid .................................................................................................................... 62
Paper that can damage the device .................................................................................... 62
General media specifications ............................................................................................. 63
Considerations for special media ....................................................................................................... 64
Select the correct fuser mode ............................................................................................ 67
Select print media ............................................................................................................................... 68
Automatic size-sensing ...................................................................................................... 68
Supported media weights and sizes .................................................................................. 69
Printing and paper-storage environment ............................................................................................ 72
Load media into the input trays .......................................................................................................... 73
Load tray 1 (multipurpose tray) .......................................................................................... 73
Customize tray 1 operation ................................................................................................ 75
Load trays 2 and 3 (and optional trays 4, 5, and 6) .......................................................... 76
Load special media ............................................................................................................ 78
Load documents for faxing, copying, and scanning ........................................................................... 79
Load a document onto the scanner glass .......................................................................... 79
Load the automatic document feeder (ADF) ...................................................................... 81
Print on rotated media ....................................................................................................................... 83
iv ENWW
Print full-bleed images ....................................................................................................................... 84
Print on custom-size media ............................................................................................................... 85
Control print jobs ................................................................................................................................ 88
5 Device features
Use the stapler ................................................................................................................................... 90
Use job storage features .................................................................................................................... 95
Guidelines for printing on custom-size paper .................................................................... 85
Set custom paper sizes ..................................................................................................... 85
Load custom-size media into tray 1 ................................................................................... 86
Load custom-size media into trays 2 and 3 (and optional trays 4, 5, and 6) ..................... 86
Load staples ...................................................................................................................... 91
Staple media ...................................................................................................................... 93
Gain access to the job storage features ............................................................................ 95
Use the proof and hold feature .......................................................................................... 96
Create a proof and hold job ............................................................................... 96
Print the remaining copies of a proof and hold job ............................................ 96
Delete a proof and hold job ............................................................................... 96
Use the private job feature ................................................................................................. 97
Create a private job ........................................................................................... 97
Print a private job .............................................................................................. 97
Delete a private job ........................................................................................... 97
Use the QuickCopy feature ................................................................................................ 98
Create a QuickCopy job .................................................................................... 98
Print additional copies of a QuickCopy job ........................................................ 98
Delete a QuickCopy job .................................................................................... 98
Use the stored job feature ................................................................................................. 99
Create a stored copy job ................................................................................... 99
Create a stored print job .................................................................................... 99
Print a stored job ............................................................................................. 100
Delete a stored job .......................................................................................... 100
6 Printing tasks
Use features in the Windows printer driver ...................................................................................... 102
Create and use quick sets ............................................................................................... 102
Use watermarks ............................................................................................................... 103
Resize documents ........................................................................................................... 103
Set a custom paper size from the printer driver ............................................................... 104
Use different paper and printing covers ........................................................................... 104
Print a blank first page ..................................................................................................... 104
Print multiple pages on one sheet of paper ..................................................................... 105
Print on both sides of the paper ....................................................................................... 106
Use automatic duplex printing ......................................................................... 106
Print on both sides manually ........................................................................... 107
Layout options for printing on both sides ........................................................ 107
Use the Services tab ........................................................................................................ 108
Use features in the Macintosh printer driver ..................................................................................... 109
Create and use presets ................................................................................................... 109
Print a cover page ............................................................................................................ 110
Print multiple pages on one sheet of paper ..................................................................... 110
ENWW v
Print on both sides of the paper ....................................................................................... 111
Cancel a print job ............................................................................................................................. 112
Stop the current print job from the control panel .............................................................. 112
Stop the current print job from the software program ...................................................... 112
7 Copy
Use the Copy screen ........................................................................................................................ 114
Set the default copy options ............................................................................................................. 115
Basic copy instructions ..................................................................................................................... 116
Copy from the scanner glass ........................................................................................... 116
Copy from the document feeder ...................................................................................... 116
Adjust the copy settings ................................................................................................................... 117
Change the copy-collation setting .................................................................................................... 118
Copy two-sided documents .............................................................................................................. 119
Copying two-sided documents manually ......................................................................... 119
Copy two-sided documents automatically (duplex models only) ..................................... 119
Copy mixed-size originals ................................................................................................................ 121
Copy photos and books .................................................................................................................... 122
Combine copy jobs by using Job Build ............................................................................................. 123
Cancel a copy job ............................................................................................................................. 124
8 Scan and send e-mail
Configure e-mail settings .................................................................................................................. 126
Supported protocols ......................................................................................................... 126
Configure e-mail server settings ...................................................................................... 126
Find gateways .................................................................................................................. 12 7
Use the Send E-mail screen ............................................................................................................. 128
Perform basic e-mail functions ......................................................................................................... 129
Load documents .............................................................................................................. 129
Send documents .............................................................................................................. 130
Use the address book ...................................................................................................................... 131
Create a recipient list ....................................................................................................... 131
Use the local address book ............................................................................................. 132
Change e-mail settings for the current job ....................................................................................... 133
Scan to a folder ................................................................................................................................ 134
Scan to a workflow destination ......................................................................................................... 134
Find the SMTP gateway from the device control panel ................................... 127
Find the SMTP gateway from an e-mail program ........................................... 127
Send a document ............................................................................................ 130
Use the auto-complete function ...................................................................... 130
Add e-mail addresses to the local address book ............................................ 132
Delete e-mail addresses from the local address book .................................... 132
9 Fax
Analog fax ........................................................................................................................................ 136
Install the fax accessory .................................................................................................. 136
Connect the fax accessory to a phone line ...................................................................... 140
Configure and use the fax features .................................................................................. 140
Digital fax .......................................................................................................................................... 141
vi ENWW
10 Manage and maintain the device
Use information pages ..................................................................................................................... 144
Configure e-mail alerts ..................................................................................................................... 146
Use the HP Easy Printer Care software ........................................................................................... 147
Open the HP Easy Printer Care software ........................................................................ 147
HP Easy Printer Care software sections .......................................................................... 148
Use the embedded Web server ........................................................................................................ 149
Open the embedded Web server by using a network connection ................................... 149
Embedded Web server sections ...................................................................................... 150
Use HP Web Jetadmin software ...................................................................................................... 152
Use the HP Printer Utility for Macintosh ........................................................................................... 153
Open the HP Printer Utility ............................................................................................... 153
HP Printer Utility features ................................................................................................ 154
Manage supplies .............................................................................................................................. 155
Supplies life ..................................................................................................................... 155
Approximate print-cartridge replacement intervals .......................................................... 155
Manage the print cartridge ............................................................................................... 155
Print-cartridge storage ..................................................................................... 155
Use genuine HP print cartridges ..................................................................... 155
HP policy on non-HP print cartridges .............................................................. 155
Print-cartridge authentication .......................................................................... 156
HP fraud hotline and Web site ........................................................................ 156
Replace supplies and parts .............................................................................................................. 157
Supply replacement guidelines ........................................................................................ 157
Change the print cartridge ............................................................................................... 157
Perform preventive maintenance ..................................................................................... 160
Preventive maintenance for the print engine .................................................. 160
The ADF maintenance kit ................................................................................ 160
Clean the device ............................................................................................................................... 161
Clean the exterior ............................................................................................................ 161
Clean the scanner glass .................................................................................................. 161
Clean the scanner lid backing .......................................................................................... 162
Clean the ADF ................................................................................................................. 163
Clean the paper path ....................................................................................................... 164
Calibrate the scanner ....................................................................................................................... 165
11 Problem solving
Problem-solving checklist ................................................................................................................. 168
Factors that affect performance ....................................................................................... 168
Problem-solving flowchart ................................................................................................................ 169
Solve general printing problems ....................................................................................................... 174
Control-panel message types ........................................................................................................... 177
Control-panel messages .................................................................................................................. 178
Common causes of jams .................................................................................................................. 187
Jam locations ................................................................................................................................... 188
Jam recovery .................................................................................................................................... 189
Clear jams ........................................................................................................................................ 190
Clear jams from the automatic document feeder (ADF) .................................................. 190
Clear jams from the stapler/stacker ................................................................................. 193
Clear jams from the output path ...................................................................................... 195
ENWW vii
Clear jams from the optional duplexer ............................................................................. 197
Clear jams from the print-cartridge area .......................................................................... 198
Clear jams from the input-tray areas ............................................................................... 200
Clear jams from the tray 1 input area .............................................................. 200
Clear jams from the input areas of trays 2 and 3 ............................................ 200
Clear jams from the input areas of optional trays ............................................ 202
Solve repeated jams ........................................................................................................ 204
Clear staple jams .............................................................................................................................. 205
Solve print-quality problems ............................................................................................................. 208
Print-quality problems associated with media .................................................................. 208
Print-quality problems associated with the environment .................................................. 208
Print-quality problems associated with jams .................................................................... 208
Image defect examples .................................................................................................... 208
Light print (partial page) .................................................................................................. 210
Light print (entire page) ................................................................................................... 210
Specks ............................................................................................................................ 211
Dropouts ......................................................................................................................... 211
Lines ............................................................................................................................... 212
Gray background ............................................................................................................ 212
Toner smear ................................................................................................................... 213
Loose toner ..................................................................................................................... 213
Repeating defects ........................................................................................................... 214
Repeating image .............................................................................................................. 214
Misformed characters ..................................................................................................... 215
Page skew ....................................................................................................................... 215
Curl or wave .................................................................................................................... 216
Wrinkles or creases ........................................................................................................ 216
Vertical white lines .......................................................................................................... 217
Tire tracks ....................................................................................................................... 217
White spots on black ....................................................................................................... 217
Scattered lines ................................................................................................................ 218
Blurred print .................................................................................................................... 218
Random image repetition ................................................................................................ 219
Solve network printing problems ...................................................................................................... 220
Solve fax problems ........................................................................................................................... 221
Solve sending problems .................................................................................................. 221
Solve receiving problems ................................................................................................. 222
Solve copy problems ........................................................................................................................ 223
Prevent copy problems .................................................................................................... 223
Image problems ............................................................................................................... 223
Media-handling problems ................................................................................................ 224
Performance problems .................................................................................................... 226
Solve e-mail problems ...................................................................................................................... 227
Validate the SMTP gateway address ............................................................................... 227
Validate the LDAP gateway address ............................................................................... 227
Solve common Windows problems ................................................................................................. 228
Solve common Macintosh problems ................................................................................................ 229
Solve Linux problems ....................................................................................................................... 232
Solve PostScript problems ............................................................................................................... 233
General problems ............................................................................................................ 233
viii ENWW
Appendix A Supplies and accessories
Order parts, accessories, and supplies ............................................................................................ 236
Order directly from HP ..................................................................................................... 236
Order through service or support providers ..................................................................... 236
Order directly through the embedded Web server (for printers that are connected to a
network) ........................................................................................................................... 236
Order directly through the HP Easy Printer Care software .............................................. 236
Part numbers .................................................................................................................................... 237
Accessories ..................................................................................................................... 237
Supplies and maintenance kits ........................................................................................ 237
Memory ............................................................................................................................ 237
Cables and interfaces ...................................................................................................... 238
Print media ....................................................................................................................... 238
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 241
Customer self repair warranty service .............................................................................................. 242
Print cartridge limited warranty statement ........................................................................................ 243
HP Customer Care ........................................................................................................................... 244
Online Services ................................................................................................................ 244
Telephone support ........................................................................................................... 244
Software utilities, drivers, and electronic information ....................................................... 244
HP direct ordering for accessories or supplies ................................................................ 244
HP service information ..................................................................................................... 244
HP service agreements ................................................................................................... 244
HP Easy Printer Care software ........................................................................................ 245
HP support and information for Macintosh computers ..................................................... 245
HP maintenance agreements ........................................................................................................... 246
On-site service agreements ............................................................................................. 246
Next-day on-site service .................................................................................. 246
Weekly (volume) on-site service ..................................................................... 246
Repacking the device ...................................................................................................... 246
Extended warranty ........................................................................................................... 247
Appendix C Specifications
Physical specifications ..................................................................................................................... 250
Electrical specifications .................................................................................................................... 251
Acoustic emissions ........................................................................................................................... 252
Operating environment ..................................................................................................................... 252
Appendix D Regulatory information
FCC regulations ............................................................................................................................... 254
Environmental product stewardship program ................................................................................... 255
Protecting the environment .............................................................................................. 255
Ozone production ............................................................................................................ 255
Power consumption ......................................................................................................... 255
Toner consumption .......................................................................................................... 255
Paper use ........................................................................................................................ 255
Plastics ............................................................................................................................ 255
ENWW ix
HP LaserJet print supplies ............................................................................................... 256
HP print supplies returns and recycling program information .......................................... 256
Paper ............................................................................................................................... 256
Material restrictions .......................................................................................................... 257
Disposal of waste equipment by users in private households in the European Union ... . 257
Material Safety Data Sheet (MSDS) ................................................................................ 258
For more information ....................................................................................................... 258
Telecom statement ........................................................................................................................... 259
Declaration of conformity .................................................................................................................. 260
Safety statements ............................................................................................................................. 261
Laser safety ..................................................................................................................... 261
Canadian DOC regulations .............................................................................................. 261
VCCI statement (Japan) .................................................................................................. 261
Power cord statement (Japan) ......................................................................................... 261
EMI statement (Korea) ..................................................................................................... 261
EMI statement (Taiwan) ................................................................................................... 262
Laser statement for Finland ............................................................................................. 262
Appendix E Working with memory and print server cards
Overview .......................................................................................................................................... 264
Installing printer memory .................................................................................................................. 265
To install printer memory ................................................................................................. 265
Check DIMM installation ................................................................................................................... 268
Save resources (permanent resources) .......................................................................................... 269
Enable memory for Windows ........................................................................................................... 269
Using HP Jetdirect print server cards ............................................................................................... 270
Install an HP Jetdirect print server card ........................................................................... 270
Remove an HP Jetdirect print server card ....................................................................... 271
Glossary ........................................................................................................................................................... 273
Index ................................................................................................................................................................. 275
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1Basics
Device comparison
●
Features comparison
●
Walkaround
●
Device software
●
ENWW 1
Device comparison
HP LaserJet M5025 MFP HP LaserJet M5035 MFP
The HP LaserJet M5025 MFP prints up to 25 pages-per-
●
minute (ppm).
256 megabytes (MB) of random access memory (RAM),
●
upgradable up to 512 MB
100-sheet multipurpose tray (tray 1) and two 250-sheet
●
input trays (trays 2 and 3)
250-sheet output bin
●
Hi-Speed universal serial bus (USB) 2.0 port and
●
enhanced input/output (EIO) slot
HP Jetdirect full-featured embedded print server to
●
connect to 10Base-T/100Base-TX networks
Basic digital sending
●
Flatbed scanner and 50-page automatic document
●
feeder (ADF)
HP LaserJet M5035X MFP HP LaserJet M5035XS MFP
The HP LaserJet M5035 MFP prints up to 35 ppm.
●
256 MB of RAM, upgradable up to 512 MB
●
100-sheet multipurpose tray (tray 1) and two 250-sheet
●
input trays (trays 2 and 3)
250-sheet output bin
●
Hi-Speed USB 2.0 port and EIO slot
●
HP Jetdirect full-featured embedded print server to
●
connect to 10Base-T/100Base-TX networks
Enhanced digital sending
●
Flatbed scanner and 50-page ADF
●
HP LaserJet M5035 MFP, plus:
Automatic 2–sided (duplex) printing, receiving faxes, and
●
copying.
V.34 fax modem and 4-MB flash fax-storage memory.
●
500-sheet input tray (tray 4)
●
Storage cabinet
●
HP LaserJet M5035X MFP, plus:
Two 500-sheet input trays (trays 5 and 6) replace the
●
HP LaserJet M5035X MFP storage cabinet
Automatic 30-page stapler with a 500-sheet output bin
●
2 Chapter 1 Basics ENWW
Features comparison
Feature Description
Performance
User interface
Printer drivers
Resolution
Storage features
Fonts
460 MHz processor
●
Graphical touch-screen control panel with control-panel help
●
HP Easy Printer Care software (a Web-based status and troubleshooting tool)
●
Windows® and Macintosh printer drivers
●
Embedded Web server to gain access to support and to order supplies (administrator tool for network-connected
●
models only)
HP PCL 5
●
HP PCL 6
●
PostScript® 3 emulation
●
FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of business text
●
and graphics
ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images
●
40 gigabyte (GB) hard drive
●
Fonts, forms, and other macros
●
Job retention
●
80 internal fonts available for both PCL and PostScript 3 emulation
●
80 printer-matching screen fonts in TrueType format available with the software solution
●
Accessories
Copying and
sending
Additional fonts can be added by installing a USB font card.
●
Optional fax capability (standard on the HP LaserJet M5035X MFP and HP LaserJet M5035XS MFP)
●
Integrated stand that contains either one 500-sheet input tray plus a storage cabinet (HP LaserJet M5035X
●
MFP only) or three 500-sheet input trays (HP LaserJet M5035XS MFP only)
Optional duplexer (standard on the HP LaserJet M5035X MFP and the HP LaserJet M5035XS MFP)
●
Automatic 30-page stapler with a 500-sheet output bin (HP LaserJet M5035XS MFP only)
●
100-pin 133 MHz dual inline memory modules (DIMMs)
●
Modes for text, graphics, and mixed text and graphics formats
●
A job-interrupt feature (at copy boundaries)
●
Multiple pages per sheet
●
Control-panel animations (for example, jam recovery)
●
E-mail compatibility
●
A sleep feature that saves energy
●
Automatic duplex (two-sided) scanning
●
NOTE An automatic duplex printing accessory is required for two-sided copying.
ENWW Features comparison 3
Feature Description
Connectivity
Environmental
features
Supplies
Accessibility
Hi-Speed USB 2.0 connection (one external host USB-A connector, one external-device USB-B connector, and
●
two internal host USB-A connectors)
HP Jetdirect full-featured embedded print server
●
HP Web Jetadmin software
●
Enhanced input/output (EIO) slot
●
FIH connector
●
Sleep delay setting
●
ENERGY STAR® qualified
●
The supplies status page contains information about toner level, page count, and estimated pages remaining.
●
The device checks for and authentic HP print cartridge at cartridge installation.
●
Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software)
●
The online user guide is compatible with text screen-readers.
●
The print cartridge can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
●
Media can be loaded into input trays by using one hand.
●
4 Chapter 1 Basics ENWW
Walkaround
Device parts
Before using the device, familiarize yourself with the parts of the device.
Figure 1-1 HP LaserJet M5025 MFP and HP LaserJet M5035 MFP
1 On/off switch
2 Power connection
3 Jam access door (for access to printer jams)
4 ADF top cover (for access to ADF jams)
5 ADF input tray (for fax/copy/scan documents)
6 Control panel
7 Output bin
8 Tray 2
9 Tray 3
10 ADF output bin
11 Upper-right door (for access to the print cartridge)
12 Interface ports (see Interface ports)
13 Tray 1 (pull to open)
14 Right-side access door
ENWW Walkaround 5
Figure 1-2 HP LaserJet M5035X MFP
1 On/off switch
2 Power connection
3 Automatic duplexer
4 Jam access door (for access to printer jams)
5 ADF top cover (for access to ADF jams)
6 ADF input tray (for fax/copy/scan documents)
7 Control panel
8 Output bin
9 Tray 2
10 Tray 3
11 Tray 4
12 Storage cabinet
13 ADF output bin
14 Upper-right door (for access to the print cartridge)
15 Interface ports (see Interface ports)
16 Tray 1 (pull to open)
17 Right-side access door
6 Chapter 1 Basics ENWW
Figure 1-3 HP LaserJet M5035XS MFP
1 On/off switch
2 Power connection
3 Automatic duplexer
4 Jam access door (for access to printer jams)
5 Upper-left door
6 ADF top cover (for access to ADF jams)
7 ADF input tray (for fax/copy/scan documents)
8 Control panel
9 Automatic stapler
10 Output bin
11 Tray 2
12 Tray 3
13 Trays 4, 5, and 6
14 ADF output bin
15 Stapler output bin
16 Upper-right door (for access to the print cartridge)
17 Interface ports (see Interface ports)
18 Tray 1 (pull to open)
19 Right-side access door
20 Lower-right access door
ENWW Walkaround 7
Interface ports
The device has one EIO slot and three ports for connecting to a computer or a network.
1 EIO slot
2 "Heartbeat" LED
3 Hi-Speed USB 2.0 connection
4 USB accessory connection
5 Foreign interface harness (FIH) port
6 Network connection
7 Fax connection (for connecting to an optional analog fax accessory)
8 Chapter 1 Basics ENWW
Device software
The printing-system software is included with the device. See the getting started guide for installation
instructions.
The printing system includes software for end users and network administrators, and printer drivers for
access to the features and communication with the computer.
NOTE For a list of printer drivers and updated software, go to www.hp.com/go/
M5025_software or www.hp.com/go/M5035_software.
Supported operating systems
The device supports the following operating systems:
Full software installation
Windows XP (32-bit and 64-bit)
●
Windows Server 2003 (32-bit and 64-bit)
●
Windows 2000
●
Mac OS X V10.2.8, V10.3, V10.4 and later
●
Printer driver only
Linux (Web only)
●
UNIX model scripts (Web only)
●
NOTE For Mac OS V10.4 and later, PPC and Intel Core Processor Macs are supported.
Supported printer drivers
Operating system PCL 5 PCL 6 Postscript level 3
emulation
Windows
Mac OS X V10.2.8, V10.3, V10.4 and later
1
Linux
1
For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting.
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, checkboxes, and drop-down lists that are in the printer driver.
ENWW Device software 9
Select the correct printer driver
Printer drivers allow you to gain access to the features of the device and allow the computer to
communicate with the device (using a printer language). Check the installation notes and readme files
on the CD for additional software and languages.
The device uses the PCL 5, PCL 6, and PostScript 3 emulation printer description language (PDL)
drivers.
Use the PCL 6 printer driver for the best overall performance.
●
Use the PCL 5 printer driver for general office printing.
●
Use the PS driver for printing from PostScript-based programs, for compatibility with PostScript
●
Level 3 needs, or for PS flash font support.
Operating system
Windows 2000
Windows XP (32-bit)
Windows Server 2003 (32-bit)
Windows Server 2003 (64-bit)
Mac OS X V10.2 and later
1
Not all features are available from all drivers or operating systems.
2
For Windows 2000 and Windows XP (32-bit and 64-bit), download the PCL 5 driver from www.hp.com/go/M5025_software
or
www.hp.com/go/M5035_software.
3
For Windows XP (64-bit), download the PCL 6 driver from www.hp.com/go/M5025_software or www.hp.com/go/
M5035_software.
1
2
3
PCL 5 PCL 6 PS 3 emulation
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, checkboxes, and drop-down lists that are in the printer driver.
Universal printer drivers
The HP Universal Print Driver Series for Windows includes separate HP postscript level 3 emulation
and HP PCL 5 versions of a single driver that provides access to almost any HP device while providing
system administrator with tools to manage devices more effectively. The Universal Print Driver is
included on the device CD, under the Optional Software section. For more information, go to
www.hp.com/go/universalprintdriver.
Driver Autoconfiguration
The HP LaserJet PCL 5, PCL 6, and PS level 3 emulation drivers for Windows 2000 and Windows XP
feature automatic discovery and driver configuration for device accessories at the time of installation.
Some accessories that the Driver Autoconfiguration supports are the duplexing unit, optional paper
trays, and dual inline memory modules (DIMMs).
10 Chapter 1 Basics ENWW
Update Now
If you have modified the device configuration since installation, the driver can be automatically updated
with the new configuration. In the Properties dialog box (see
Settings tab, click the Update Now button to update the driver.
Open the printer drivers), on the Device
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and
distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration,
information technology (IT) administrators can preconfigure the printing and default settings for
HP printer drivers before installing the drivers in the network environment. For more information, see
the HP Driver Preconfiguration Support Guide, which is available at
www.hp.com/go/hpdpc_sw.
Priority for print settings
Changes to print settings are prioritized depending on where the changes are made:
NOTE The names of commands and dialog boxes might vary depending on your software
program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program
●
you are working in to open this dialog box. Settings changed here override settings changed
anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program
●
you are working in to open this dialog box. Settings changed in the Print dialog box have a lower
priority and do not override changes made in the Page Setup dialog box.
Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open
●
the printer driver. Settings changed in the Printer Properties dialog box do not override settings
anywhere else in the printing software.
Default printer driver settings: The default printer driver settings determine the settings used in
●
all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog
boxes.
Printer control panel settings: Settings changed at the printer control panel have a lower priority
●
than changes made anywhere else.
ENWW Device software 11
Open the printer drivers
Operating System To change the settings for all
print jobs until the software
program is closed
Windows 2000, XP,
and Server 2003
Mac OS X V10.2.8,
V10.3, V10.4 and
later
1. On the File menu in the
software program, click
Print.
2. Select the driver, and then
click Properties or
Preferences.
The steps can vary; this
procedure is most common.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
To change the default settings
for all print jobs
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the driver icon,
and then select Printing
Preferences.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
3. On the Presets pop-up
menu, click Save as and
type a name for the preset.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
To change the device
configuration settings
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the driver icon,
and then select
Properties.
3. Click the Device Settings
tab.
1. In the Finder, on the Go
menu, click Applications.
2. Open Utilities, and then
open Print Center (OS X
V10.2.8) or Printer Setup
Utility.
3. Click on the print queue.
4. On the Printers menu,
click Show Info.
5. Click the Installable
Options menu.
NOTE Configuration
settings might not be
available in Classic
mode.
12 Chapter 1 Basics ENWW
Software for Macintosh computers
The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the HP Printer Utility for use with Macintosh computers.
For network connections, use the embedded Web server (EWS) to configure the device. See
Web server.
The printing system software includes the following components:
PostScript Printer Description (PPD) files
●
The PPDs, in combination with the Apple PostScript printer drivers, provide access to device
features. Use the Apple PostScript printer driver that comes with the computer.
HP Printer Utility
●
Use the HP Printer Utility to set up device features that are not available in the printer driver:
Name the device.
●
Assign the device to a zone on the network.
●
Assign an internet protocol (IP) address to the device.
●
Download files and fonts.
●
Configure the device for IP or AppleTalk printing.
●
You can use the HP Printer Utility when your device uses a universal serial bus (USB) cable or is
connected to a TCP/IP-based network. For more information, see Use the HP Printer Utility for
Macintosh.
Embedded
NOTE The HP Printer Utility is supported for Mac OS X V10.2 or later.
Remove software from Macintosh operating systems
To remove the software from a Macintosh computer, drag the PPD files to the trash can.
ENWW Device software 13
Utilities
The device is equipped with several utilities that make it easy to monitor and manage the device on a
network.
HP Web Jetadmin
HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your
intranet, and it should be be installed only on the network administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
www.hp.com/go/webjetadmin.
visit
When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported
Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating
to the HP Web Jetadmin host.
Embedded Web server
The device is equipped with an embedded Web server, which provides access to information about
device and network activities. This information appears in a Web browser, such as Microsoft Internet
Explorer or Netscape Navigator.
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or
configured, but you must have a supported Web browser on your computer. To gain access to the
embedded Web server, type the IP address for the device in the address line of the browser. (To find
the IP address, print a configuration page. For more information about printing a configuration page,
Use information pages.)
see
For a complete explanation of the features and functionality of the embedded Web server, see
embedded Web server.
Use the
14 Chapter 1 Basics ENWW
HP Easy Printer Care software
The HP Easy Printer Care software is a program that you can use for the following tasks:
Checking the device status
●
Checking the supplies status
●
Setting up alerts
●
Viewing device documentation
●
Gaining access to troubleshooting and maintenance tools
●
You can view the HP Easy Printer Care software when the device is directly connected to your computer
or when it is connected to a network. To download the HP Easy Printer Care software, go to
www.hp.com/go/easyprintercare.
Supported operating systems
For information about supported operating systems, go to
www.hp.com/go/easyprintercare.
Supported browsers
To use the HP Easy Printer Care software, you must have one of the following browsers:
Microsoft Internet Explorer 5.5 or later
●
Netscape Navigator 7.0 or later
●
Opera Software ASA Opera 6.05 or later
●
All pages can be printed from the browser.
Other components and utilities
Windows Macintosh OS
Software installer — automates the printing system
●
installation
Online Web registration
●
PostScript Printer Description files (PPDs) — use with the
●
Apple PostScript drivers that come with the Mac OS
The HP Printer Utility — change device settings, view
●
status, and set up printer-event notification from a Mac.
This utility is supported for Mac OS X V10.2 and later.
ENWW Device software 15
16 Chapter 1 Basics ENWW
2 Control panel
Use the control panel
●
Use the Administration menu
●
ENWW 17
Use the control panel
The control panel has a VGA touchscreen that provides access to all device functions. Use the buttons
and numeric keypad to control jobs and the device status. The LEDs indicate overall device status.
Control-panel layout
The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and
three light-emitting diode (LED) status lights.
1 Attention light The Attention light indicates that the device has a condition that requires
intervention. Examples include an empty paper tray or an error message
on the touchscreen.
2 Data light The Data light indicates that the device is receiving data.
3 Ready light The Ready light indicates that the device is ready to begin processing any
job.
4 Brightness-adjustment dial Turn the dial to control the brightness of the touchscreen.
5 Touchscreen graphical display Use the touchscreen to open and set up all device functions.
6 Numeric keypad Allows you to type numeric values for number of copies required and other
7 Sleep button If the device is inactive for a long period of time, it automatically enters a
8 Reset button Resets the job settings to factory or user-defined default values.
9 Stop button Stops the active job. While stopped, the control panel shows the options for
10 Start button Begins a copy job, starts digital sending, or continues a job that has been
numeric values.
sleep mode. To place the device into sleep mode or to reactivate the device,
press the Sleep button.
the stopped job (for example, if you press the Stop button while the device
is processing a print job, the control panel message prompts you to cancel
or resume the print job).
interrupted.
18 Chapter 2 Control panel ENWW
Home screen
The home screen provides access to the device features, and it indicates the current status of the device.
NOTE Depending on how the system administrator has configured the device, the features that
appear on the home screen can vary.
1 Features Depending on how the system administrator has configured the device, the features that appear
in this area can include any of the following items:
Copy
●
Fax
●
E-mail
●
Secondary E-mail
●
Network Folder
●
Job Storage
●
Workflow
●
Supplies Status
●
Administration
●
2 Device status line The status line provides information about the overall device status. Various buttons appear in
this area, depending on the current status. For a description of each button that can appear in
the status line, see
3 Copy count The copy count box indicates the number of copies that the device is set to make.
4 Help button Touch the Help button to open the embedded help system.
5 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.
6 Sign Out Touch Sign Out to sign out of the device if you have signed in for access to restricted features.
After you sign out, the device restores all options to the default settings.
7 Network Address Touch Network Address to find information about the network connection.
Buttons on the touchscreen.
8 Date and time The current date and time appear here. The system administrator can select the format that
the device uses to show the date and time, for example 12-hour format or 24-hour format.
ENWW Use the control panel 19
Buttons on the touchscreen
The status line on the touchscreen provides information about the status of the device. Various buttons
can appear in this area. The following table describes each button.
Home button. Touch the home button to go to the Home screen from any other screen.
Start button. Touch the Start button to begin the action for the feature that you are using.
NOTE The name of this button changes for each feature. For example, in the Copy feature, the
button is named Start Copy.
Stop button. If the device is processing a print or fax job, the Stop button appears instead of the Start
button. Touch the Stop button to halt the current job. The device prompts you to cancel the job or to resume
it.
Error button. The error button appears whenever the device has an error that requires attention before
it can continue. Touch the error button to see a message that describes the error. The message also has
instructions for solving the problem.
Warning button. The warning button appears when the device has a problem but can continue
functioning. Touch the warning button to see a message that describes the problem. The message also
has instructions for solving the problem.
Help button. Touch the help button to open the built-in online Help system. For more information, see
Control-panel help system.
Control-panel help system
The device has a built-in Help system that explains how to use each screen. To open the Help system,
touch the Help button (
For some screens, the Help opens to a global menu where you can search for specific topics. You can
browse through the menu structure by touching the buttons in the menu.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options
for that screen.
If the device alerts you of an error or warning, touch the error (
message that describes the problem. The message also contains instructions to help solve the problem.
) in the upper-right corner of the screen.
) or warning ( ) button to open a
20 Chapter 2 Control panel ENWW
Use the Administration menu
Use the administration menu to set up default device behavior and other global settings, such as the
language and the format for date and time.
Navigate the Administration menu
From the Home screen, touch Administration to open the menu structure. You might need to scroll to
the bottom of the Home screen to see this feature.
The Administration menu has several sub-menus, which are listed on the left side of the screen. Touch
the name of a menu to expand the structure. A plus sign (+) next to a menu name means that it contains
sub-menus. Continue opening the structure until you reach the option that you want to configure. To
return to the previous level, touch Back.
To exit the Administration menu, touch the Home button (
The device has built-in Help that explains each of the features that are available through the menus.
Help is available for many menus on the right-hand side of the touchscreen. Or, to open the global Help
system, touch the Help button (
The tables in the sections that follow indicate the overall structure of each menu.
) in the upper-right corner of the screen.
) in the upper-left corner of the screen.
ENWW Use the Administration menu 21
Information menu
Use this menu to print information pages and reports that are stored internally on the device.
Table 2-1 Information menu
Menu item Sub-menu item Sub-menu item Values Description
Configuration/Status
Pages
Fax Reports Fax Activity Log Print (button) Contains a list of the faxes that have been
Administration Menu
Map
Configuration Page Print (button) A set of configuration pages that show the
Supplies Status
Page
Usage Page Print (button) Shows information about the number of
File Directory Print (button) A directory page that contains information for
Fax Call Report Fax Call Report Print (button) A detailed report of the last fax operation,
Thumbnail on Report Yes
When to Print Report Never auto print
Print (button) Shows the basic structure of the
Administration menu and current
administration settings.
current device settings.
Print (button) Shows the status of supplies such as
cartridges, maintenance kits, and staples.
pages that have been printed on each paper
type and size.
any mass-storage devices, such as flash
drives, memory cards, or hard disks, that are
installed in this device.
sent from or received by this device.
either sent or received.
Choose whether or not to include a thumbnail
of the first page of the fax on the report.
No (default)
Print after any fax job
Print after fax send jobs
Print after any fax error
Print after send errors only
Print after receive errors only
Billing Codes Report
Blocked Fax List Print A list of phone numbers that are blocked from
Speed Dial List Print Shows the speed dials that have been set up
Sample Pages/Fonts PCL Font List Print A list of printer control language (PCL) fonts
PS Font List Print A list of PostScript (PS) fonts that are
Print A list of billing codes that have been used for
outgoing faxes. This report shows how many
sent faxes were billed to each code.
sending faxes to this device.
for this device.
that are currently available on the device.
currently available on the device.
22 Chapter 2 Control panel ENWW
Default Job Options menu
Use this menu to define the default job options for each function. If the user does not specify the job
options when creating the job, the default options are used.
The Default Job Options menu contains the following sub-menus:
Default Options for Originals
●
Default Copy Options
●
Default Fax Options
●
Default E-mail Options
●
Default Send To Folder Options
●
Default Print Options
●
Default Options for Originals
NOTE Values shown with “(default)” are the factory-default values. Some menu items have no
default.
Table 2-2 Default Options for Originals menu
Menu item Values Description
Paper Size Select a paper size from the list. Select the paper size that is most often used for copy or scan
originals.
Number of Sides 1 (default) Select whether copy or scan originals are most often single-sided or
2
Orientation Portrait (default) Select the orientation that is most often used for copy or scan
Landscape
Optimize Text/Picture Manually Adjust (default) Use this setting to optimize the output for a particular type of original.
Text
Photograph
Image Adjustment Darkness Use this setting to optimize the output for darker or lighter originals
Background Cleanup Increase the Background Cleanup setting to remove faint images
Sharpness Adjust the Sharpness setting to clarify or soften the image.
double-sided.
originals. Select Portrait if the short edge is at the top or select
Landscape if the long edge is at the top.
You can optimize the output for text, pictures, or a mixture.
If you select Manually Adjust, you can specify the mix of text and
pictures that will most often be used.
that you scan or copy.
from the background or to remove a light background color.
ENWW Use the Administration menu 23
Default Copy Options
NOTE Values shown with “(default)” are the factory-default values. Some menu items have no
default.
Table 2-3 Default Copy Options menu
Menu item Sub-menu item Values Description
Number of Copies Type the number of
copies. The factory
default setting is 1.
Number of Sides 1 (default)
2
Staple/Collate Staple None (default)
One left angled
Collate Off
On (default)
Output Bin Output Bin <X> Select the default output bin, if applicable, for copies.
Edge-To-Edge Normal (recommended)
(default)
Edge-To-Edge Output
Set the default number of copies for a copy job.
Set the default number of sides for copies.
Set up options for stapling and collating sets of copies.
When you make multiple copies of a document,
collating places the pages in the correct order, one set
at a time, rather than placing all copies of each page
next to each other.
If the original document is printed close to the edges,
use the Edge-To-Edge feature to avoid shadows that
can appear along the edges. Combine this feature with
the Reduce/Enlarge feature to ensure that the entire
page is printed on the copies.
24 Chapter 2 Control panel ENWW
Default Fax Options
NOTE Values shown with “(default)” are the factory-default values. Some menu items have no
default.
Table 2-4 Fax Send menu
Menu item Sub-menu item Values Description
Resolution Standard (100x200dpi)
(default)
Fine (200x200dpi)
Superfine (300x300dpi)
Fax Header Prepend (default)
Overlay
Table 2-5 Fax Receive menu
Menu item Values Description
Forward Fax Fax Forwarding
Change PIN
To forward received faxes to another fax device, select Fax
Forwarding and Custom. When you select this menu item for the fist
time, you are prompted to set up a PIN. You will be prompted to enter
that PIN every time you try to use this menu. This is the same PIN
that is used to access the Fax Printing menu.
Use this feature to set the resolution for sent
documents. Higher resolution images have more dots
per inch (dpi), so they show more detail. Lower
resolution images have fewer dots per inch and show
less detail, but the file size is smaller.
Use this feature to select the position of the fax header
on the page.
Select Prepend to print the fax header above the fax
content and move the fax content down on the page.
Select Overlay to print the fax header over the top of
the fax content without moving the fax content down.
Using this option could prevent a single-page fax from
flowing onto another page.
Stamp Received Faxes Enabled
Disabled (default)
Fit to Page Enabled (default)
Disabled
Fax Paper Tray Select from the list of trays. Select the tray that holds the size and type of paper that you want to
Output Bin Select from the list of output bins. Select the default output bin, if applicable, to use for faxes.
Use this option to add the date, time, sender’s phone number, and
page number to each page of the faxes that this device receives.
Use this feature to shrink faxes that are larger than Letter-size or A4size so that they can fit onto a Letter-size or A4-size page. If it this
feature set to Disabled, faxes larger than Letter or A4 will flow across
multiple pages.
use for incoming faxes.
ENWW Use the Administration menu 25
Default E-mail Options
Use this menu to set default options for e-mails that are sent from the device.
NOTE Values shown with “(default)” are the factory-default values. Some menu items have no
default.
Menu item Values Description
Document File Type PDF (default)
JPEG
TIFF
M-TIFF
Output Quality High (large file)
Medium (default)
Low (small file)
Resolution 75 DPI
150 DPI (default)
200 DPI
300 DPI
Color/Black Color scan (default)
Black/white scan
TIFF Version TIFF 6.0 (default)
TIFF (Post 6.0)
Choose the file format for the e-mail.
Choosing higher quality for output increases the size of the
output file.
Use this feature to select the resolution. Use a lower setting to
create smaller files.
Specify whether the e-mail will be in black or in color.
Use this feature to specify the TIFF version to use when saving
scanned files.
26 Chapter 2 Control panel ENWW
Default Send to Folder Options
NOTE This menu appears only for the HP LaserJet M5035 MFP models.
Use this menu to set default options for scan jobs sent to the computer.
NOTE Values shown with “(default)” are the factory-default values. Some menu items have no
default.
Menu item Values Description
Color/Black Color scan
Black/white scan (default)
Document File Type PDF (default)
M-TIFF
TIFF
JPEG
TIFF version TIFF 6.0 (default)
TIFF (post 6.0)
Output Quality High (large file)
Medium (default)
Low (small file)
Resolution 75 DPI
150 DPI (default)
200 DPI
300 DPI
Specify whether the file will be in black or in color.
Choose the file format for the file.
Use this feature to specify the TIFF version to use when saving
scanned files.
Choosing higher quality for output increases the size of the
output file.
Use this feature to select the resolution. Use a lower setting to
create smaller files.
ENWW Use the Administration menu 27
Default Print Options
Use this menu to set default options for jobs that are sent from a computer.
NOTE Values shown with “(default)” are the factory-default values. Some menu items have no
default.
Table 2-6 Default Print Options menu
Menu item Sub-menu item Values Description
Copies Per Job Type a value. Use this feature to set the default number of copies for
print jobs.
Default Paper Size (List of supported sizes.) Choose a paper size.
Default Custom Paper
Size
Output Bin <Binname> Select the default output bin for print jobs.
Print Sides 1-sided (default)
2-Sided Format Book style
Unit of measure Millimeters
Inches
X Dimension Configure the width measurement for the Default
Y Dimension Configure the height measurement for the Default
2-sided
Flip style
Configure the default paper size that is used when the
user selects Custom as the paper size for a print job.
Custom Paper Size.
Custom Paper Size.
Use this feature to select whether print jobs should be
single-sided or double-sided by default.
Use this feature to configure the default style for 2sided print jobs. If Book style is selected, the back side
of the page is printed the right way up. This option is
for print jobs that are bound along the left edge. If Flip
style is selected, the back side of the page is printed
upside-down. This option is for print jobs that are bound
along the top edge.
28 Chapter 2 Control panel ENWW
Time/Scheduling menu
Use this menu to set options for setting the time and for setting the device to enter and exit sleep mode.
NOTE Values shown with "(default)" are the factory-default values. Some menu items have no
default.
Table 2-7 Time/Scheduling menu
Menu item Sub-menu item Sub-menu item Values Description
Date/Time Date Format YYYY/MMM/DD
(default)
MMM/DD/YYYY
DD/MMM/YYYY
Date Month
Day
Year
Time Format 12 hour (AM/PM)
Time Hour
Minute
AM
PM
Sleep Delay 20 minutes
(default)
24 hour
30 minutes (default)
45 minutes
Use this feature to set the current date and
time, and to set the date format and time
format that are used to time-stamp outgoing
faxes.
Use this feature to select the time interval that
the device should remain inactive before
entering Sleep Mode.
1 hour (60 minutes)
90 minutes
2 hours
4 hours
Wake Time Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Off (default)
Custom
Select Custom to set a wake time for each
day of the week. The device exits sleep mode
according to this schedule. Using a sleep
schedule helps conserve energy and
prepares the device for use so that users do
not have to wait for it to warm up.
ENWW Use the Administration menu 29
Table 2-7 Time/Scheduling menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
Fax Printing Fax Printing Mode Store all received
faxes
Print all received
faxes
Use Fax Printing
Schedule
Change PIN
If you have concerns about the security of
private faxes, use this feature to store faxes
rather than having them automatically print by
creating a printing schedule.
For the fax printing schedule, the control
panel prompts you to select days and times
to print faxes.
Select Change PIN to change the PIN
number that users must provide to print faxes.
30 Chapter 2 Control panel ENWW
Management menu
Use this menu to set up global device-management options.
NOTE Values shown with "(default)" are the factory-default values. Some menu items have no
default.
Table 2-8 Management menu
Menu item Sub-menu item Values Description
Stored Job Management Quick Copy Job Storage
Limit
Quick Copy Job Held
Timeout
Sleep mode Disable
Manage Supplies Supply Low/Order
Threshold
Replace Black Cartridge Stop at low
Select the maximum
number of jobs to store
1 Hour
4 Hours
1 Day
1 Week
Use Sleep Delay (default)
Select a value in the
range.
Stop at out
Override at out (default)
Use this menu to view and manage any jobs that are
stored on the device.
Use this feature to customize the sleep mode settings
for this device.
Select Use Sleep Delay to set the device to enter sleep
mode after the delay that is specified in the Time/
Scheduling menu.
Use this menu to carry out administrative supply
management tasks such as changing the threshold
when supplies should be ordered.
ENWW Use the Administration menu 31
Initial Setup menu
The Initial Setup menu contains the sub-menus shown:
Networking and I/O menu
●
Fax Setup menu
●
E-mail Setup menu
●
NOTE Values shown with "(default)" are the factory-default values. Some menu items have no
default.
Networking and I/O
Table 2-9 Networking and I/O
Menu item Sub-menu item Values Description
I/O Timeout Select a value in the
range. The factory default
setting is 15 seconds.
Parallel Input
NOTE This
item appears
only if an EIO
accessory is
installed.
Embedded Jetdirect See Table 2-10 Jetdirect menus for the list of options.
EIO <X> Jetdirect
High Speed No
Yes (default)
Advanced Functions Enabled (default)
Disabled
I/O timeout refers to the elapsed time before a print job
fails. If the stream of data that the device receives for
a print job gets interrupted, this setting indicates how
long the device will wait before it reports that the job
has failed.
Use the High Speed setting to configure the speed that
the parallel port uses to communicate with the host.
Use the Advanced Functions setting to enable or
disable bidirectional parallel communication.
Table 2-10 Jetdirect menus
Menu item Sub-menu item Sub-menu item Values and Description
TCP/IP Enable Off: Disable the TCP/IP protocol.
On (default): Enable the TCP/IP protocol.
Host Name An alphanumeric string, up to 32 characters, used to
identify the device. This name is listed on the
HP Jetdirect configuration page. The default host name
is NPIxxxxxx, where xxxxxx is the last six digits of the
LAN hardware (MAC) address.
IPV4 Settings Config Method Specifies the method that TCP/IPv4 parameters will be
configured on the HP Jetdirect print server.
Bootp: Use BootP (Bootstrap Protocol) for automatic
configuration from a BootP server.
DHCP: Use DHCP (Dynamic Host Configuration
Protocol) for automatic configuration from a DHCPv4
server. If selected and a DHCP lease exists, DHCP
32 Chapter 2 Control panel ENWW
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
Release and DHCP Renew menus are available to set
DHCP lease options.
Auto IP: Use automatic link-local IPv4 addressing. An
address in the form 169.254.x.x is assigned
automatically.
Manual: Use the Manual Settings menu to configure
TCP/IPv4 parameters.
DHCP Release This menu appears if Config Method was set to
DHCP and a DHCP lease for the print server exists.
No (default): The current DHCP lease is saved.
Yes: The current DHCP lease and the leased IP
address are released.
DHCP Renew This menu appears if Config Method was set to
DHCP and a DHCP lease for the print server exists.
No (default): The print server does not request to renew
the DHCP lease.
Yes: The print server requests to renew the current
DHCP lease.
Manual Settings (Available only if Config Method is set to Manual)
Configure parameters directly from the printer control
panel:
IP Address: The unique IP address of the printer
(n.n.n.n), where n is a value from 0 to 255.
Subnet Mask: The subnet mask for the printer
(m.m.m.m), where m is a value from 0 to 255.
Syslog Server: The IP address of the syslog server
used to receive and log syslog messages.
Default Gateway: The IP address of the gateway or
router used for communications with other networks.
Idle Timeout: The time period, in seconds, after which
an idle TCP print data connection is closed (default is
270 seconds, 0 disables the timeout).
Default IP Specify the IP address to default to when the print
server is unable to obtain an IP address from the
network during a forced TCP/IP reconfiguration (for
example, when manually configured to use BootP or
DHCP).
Auto IP: A link-local IP address 169.254.x.x is set.
Legacy: The address 192.0.0.192 is set, consistent
with older HP Jetdirect devices.
Primary DNS Specify the IP address (n.n.n.n) of a Primary DNS
Server.
Secondary DNS Specify the IP address (n.n.n.n) of a Secondary
Domain Name System (DNS) Server.
ENWW Use the Administration menu 33
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
IPV6 Settings Enable Use this item to enable or disable IPv6 operation on the
print server.
Off (default): IPv6 is disabled.
On: IPv6 is enabled.
Address Use this item to manually configure an IPv6 address.
Manual Settings: Use the Manual Settings menu to
enable and manually configure a TCP/ IPv6 address.
DHCPV6 Policy Router Specified: The stateful auto-configuration
method to be used by the print server is determined by
a router. The router specifies whether the print server
obtains its address, its configuration information, or
both from a DHCPv6 server.
Router Unavailable: If a router is not available, the print
server should attempt to obtain its stateful
configuration from a DHCPv6 server.
Always: Whether or not a router is available, the print
server always attempts to obtain its stateful
configuration from a DHCPv6 server.
Primary DNS Use this item to specify an IPv6 address for a primary
DNS server that the print server should use.
Manual Settings Use this item to manually set IPv6 addresses on the
print server.
Enable: Select this item and choose On to enable
manual configuration, or Off to disable manual
configuration.
Address: Use this item to type a 32 hexadecimal digit
IPv6 node address that uses the colon hexadecimal
syntax.
Proxy Server Specifies the proxy server to be used by embedded
applications in the device. A proxy server is typically
used by network clients for Internet access. It caches
Web pages, and provides a degree of Internet security,
for those clients.
To specify a proxy server, enter its IPv4 address or
fully-qualified domain name. The name can be up to
255 octets.
For some networks, you may need to contact your
Independent Service Provider (ISP) for the proxy
server address.
Proxy Port Type the port number used by the proxy server for
client support. The port number identifies the port
reserved for proxy activity on your network, and can be
a value from 0 to 65535.
34 Chapter 2 Control panel ENWW
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
IPX/SPX
AppleTalk Enable Off (default): Disable the AppleTalk protocol.
DLC/LLC Enable Off (default): Disable the DLC/LLC protocol.
Security Print Sec Page Yes: Prints a page that contains the current security
Enable Off: Disable the IPX/SPX protocol.
On (default): Enable the IPX/SPX protocol.
Frame Type Selects the frame-type setting for your network.
Auto: Automatically sets and limits the frame type to
the first one detected.
EN_8023, EN_II, EN_8022, and EN_SNAP: Frame-
type selections for Ethernet networks.
On: Enable the AppleTalk protocol.
On: Enable the DLC/LLC protocol.
settings on the HP Jetdirect print server.
No (default): A security settings page is not printed.
Secure Web For configuration management, specify whether the
embedded Web server will accept communications
using HTTPS (Secure HTTP) only, or both HTTP and
HTTPS.
HTTPS Required: For secure, encrypted
communications, only HTTPS access is accepted. The
print server will appear as a secure site.
HTTP/HTTPS optional: Access using either HTTP or
HTTPS is permitted.
IPsec or Firewall Specify the IPsec or Firewall status on the print server.
Keep: IPsec/Firewall status remains the same as
currently configured.
Disable: IPsec/Firewall operation on the print server is
disabled.
Reset Security Specify whether the current security settings on the
print server will be saved or reset to factory defaults.
No*: The current security settings are maintained.
Yes: Security settings are reset to factory defaults.
Diagnostics Embedded Test This menu provides tests to help diagnose network
hardware or TCP/IP network connection problems.
Embedded tests help to identify whether a network fault
is internal or external to the device. Use an embedded
test to check hardware and communication paths on
the print server. After you select and enable a test and
set the execution time, you must select Execute to
initiate the test.
Depending on the execution time, a selected test runs
continuously until either the device is turned off, or an
error occurs and a diagnostic page is printed.
ENWW Use the Administration menu 35
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
LAN HW Test
HTTP Test This test checks operation of HTTP by retrieving
SNMP Test This test checks operation of SNMP communications
Select All Tests Use this item to select all available embedded tests.
Data Path Test This test helps to identify data path and corruption
CAUTION Running this embedded test will
erase your TCP/IP configuration.
This test performs an internal loopback test. An internal
loopback test will send and receive packets only on the
internal network hardware. There are no external
transmissions on your network.
Select Yes to choose this test, or No to not choose it.
predefined pages from the device, and tests the
embedded Web server.
Select Yes to choose this test, or No to not choose it.
by accessing predefined SNMP objects on the device.
Select Yes to choose this test, or No to not choose it.
Select Yesto choose all tests. Select No to select
individual tests.
problems on an HP postscript level 3 emulation device.
It sends a predefined PS file to the device, However,
the test is paperless; the file will not print.
Select Yes to choose this test, or No to not choose it.
Execution Time [H] Use this item to specify the length of time (in hours) that
an embedded test will be run. You can select a value
from 1 to 60 hours. If you select zero (0), the test runs
indefinitely until an error occurs or device is turned off.
Data gathered from the HTTP, SNMP, and Data Path
tests is printed after the tests have completed.
Execute No*: Do not initiate the selected tests.
Yes: Initiate the selected tests.
36 Chapter 2 Control panel ENWW
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
Ping Test
Dest Type Specify whether the target device is an IPv4 or IPv6
Dest IP IPV4: Type the IPv4 address.
Packet Size Specify the size of each packet, in bytes, to be sent to
Timeout Specify the length of time, in seconds, to wait for a
Count Specify the number of ping test packets to send for this
Print Results If the ping test was not set for continuous operation,
Execute Specify whether to initiate the ping test. Select Yes to
This test is used to check network communications.
This test sends link-level packets to a remote network
host, then waits for an appropriate response. To run a
ping test, set the following items:
node.
IPV6 : Type the IPv6 address.
the remote host. The minimum is 64 (default) and the
maximum is 2048.
response from the remote host. The default is 1 and
the maximum is 100.
test. Select a value from 1 to 100. To configure the test
to run continuously, select 0.
you can choose to print the test results. Select Yes to
print results. If you select No (default), results are not
printed.
initiate the test, or No to not run the test.
ENWW Use the Administration menu 37
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
Ping Results
Use this item to view the ping test status and results
using the control panel display. You can select the
following items:
Packets Sent Shows the number of packets (0 - 65535) sent to the
remote host since the most recent test was initiated or
completed.
Packets Received Shows the number of packets (0 - 65535) received from
the remote host since the most recent test was initiated
or completed.
Percent Lost Shows the percent of ping test packets that were sent
with no response from the remote host since the most
recent test was initiated or completed.
RTT Min Shows the minimum detected roundtrip- time (RTT),
from 0 to 4096 milliseconds, for packet transmission
and response.
RTT Max Shows the maximum detected roundtrip- time (RTT),
from 0 to 4096 milliseconds, for packet transmission
and response.
RTT Average Shows the average round-trip-time (RTT), from 0 to
4096 milliseconds, for packet transmission and
response.
Ping In Progress Shows whether a ping test is in progress. Yes indicates
a test in progress, and No indicates that a test
completed or was not run.
Refresh When viewing the ping test results, this item updates
Link Speed The link speed and communication mode of the print
the ping test data with current results. Select Yes to
update the data, or No to maintain the existing data.
However, a refresh automatically occurs when the
menu times out or you manually return to the main
menu.
server must match the network. The available settings
depend on the device and installed print server. Select
one of the following link configuration settings:
CAUTION If you change the link setting,
network communications with the print server
and network device might be lost.
Auto (default): The print server uses auto-negotiation
to configure itself with the highest link speed and
communication mode allowed. If auto-negotiation fails,
either 100TX HALF or 10TX HALF is set depending on
the detected link speed of the hub/switch port. (A
1000T half-duplex selection is not supported.)
10T Half: 10 Mbps, half-duplex operation.
10T Full: 10 Mbps, Full-duplex operation.
100TX Half: 100 Mbps, half-duplex operation.
100TX Full: 100 Mbps, full-duplex operation.
38 Chapter 2 Control panel ENWW
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
100TX Auto: Limits auto-negotiation to a maximum link
speed of 100 Mbps.
1000TX Full: 1000 Mbps, full-duplex operation.
Print Protocols Use this item to print a page that lists the configuration
of the following protocols: IPX/SPX, Novell NetWare,
AppleTalk, DLC/LLC.
ENWW Use the Administration menu 39
Fax Setup
Table 2-11 Fax Setup menu
Menu item Sub-menu item Sub-menu item Values Description
Required Settings Location (Countries/regions
listed)
Date/Time
Fax Header
Information
PC Fax Send Disabled
Phone Number
Company Name
Enabled (default)
Configure the settings that are legally
required for outgoing faxes.
Use this feature to enable or disable PC Fax
Send. PC Fax Send enables users to send
faxes through the device from their
computers if they have the correct driver
installed.
40 Chapter 2 Control panel ENWW
Table 2-11 Fax Setup menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
Fax Send Settings
Fax Dial Volume Off
Medium (default)
High
Error Correction
Mode
JBIG Compression Disabled
Maximum Baud Rate Select a value from
Dialing Mode Tone (default)
Redial On Busy The range is between
Enabled (default)
Disabled
Enabled (default)
the list.
Pulse
0 and 9. The factory
default is 3 times.
Use this feature to set the volume of the tones
that you hear while the device dials the fax
number.
When Error Correction Mode is enabled and
an error occurs during fax transmission, the
device sends or receives the error portion
again.
The JBIG Compression reduces faxtransmission time, which can result in lower
phone charges. However, using JBIG
Compression sometimes causes
compatibility problems with older fax
machines. If this occurs, turn off the JBIG
Compression.
Use this feature to set the maximum baud
rate for receiving faxes. This can be used as
a diagnostic tool for troubleshooting fax
problems.
Select whether the device should use tone or
pulse dialing.
Type the number of times the device should
attempt to redial if the line is busy.
Redial On No Answer Never (default)
Once
Twice
Redial Interval The range is between
1 and 5 minutes. The
factory default is 5
minutes.
Detect Dial Tone Enabled
Disabled (default)
Dialing Prefix Off (default)
Custom
Billing Codes Off (default)
Custom
Minimum Length The range is between 1 and 16 digits. The default is 1 digit.
Use this feature to specify the number of
times the device should attempt to dial if the
recipient fax number does not answer.
NOTE Twice is available in
locations other than the United
States and Canada.
Use this feature to specify the number of
minutes between dialing attempts if the
recipient number is busy or not answering.
Use this feature to specify whether the device
should check for a dial tone before sending a
fax.
Use this feature to specify a prefix number
that must be dialed when sending faxes from
the device.
When billing codes are enabled, a prompt
appears that asks the user to enter the billing
code for an outgoing fax.
ENWW Use the Administration menu 41
Table 2-11 Fax Setup menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
Fax Receive Settings
Rings To Answer
Ring Interval Default (default)
Ringer Volume Off
Blocked Fax
Numbers
The range varies by
location. The factory
default is 2 rings.
Custom
Low (default)
High
Add Blocked
Numbers
Remove Blocked
Numbers
Clear All Blocked
Numbers
Type the fax number
to add.
Select a fax number
to remove.
No (default)
Yes
Use this feature to specify the number of rings
that must occur before the fax modem
answers.
Use this feature to control the time between
rings for incoming faxes.
Set the volume for the fax ring-tone.
Use this feature to add or delete numbers
from the blocked fax list. The blocked fax list
can contain up to 30 numbers. When the
device receives a call from one of the blocked
fax numbers, it deletes the incoming fax. It
also logs the blocked fax in the activity log
along with job-accounting information.
42 Chapter 2 Control panel ENWW
E-mail Setup
Use this menu to enable the e-mail feature and to configure basic e-mail settings.
NOTE To configure advanced e-mail settings, use the embedded Web server. For more
information, see
Table 2-12 E-mail Setup menu
Menu item Values Description
Use the embedded Web server.
Address Validation On (default)
Off
Find Send Gateways Search the network for SMTP gateways that the device can use to
SMTP Gateway Enter a value. Specify the IP address of the SMTP gateway that is used to send e-
Test Send Gateway Test the configured SMTP gateway to see if it is functional.
This option enables the device to check e-mail syntax when you type
an e-mail address. Valid e-mail addresses require the "@" sign and
a ".".
send e-mail.
mail from the device.
Send Setup menu
Table 2-13 Send Setup menu
Menu item Values Description
Replicate MFP Enter a value (IP Address). Copy the local Send settings from one device to another.
Allow Transfer to New DSS
NOTE This item
appears only for the
HP LaserJet M5035
MFP models.
Use this feature to allow the transfer of the device from one HP Digital
Sending Software (DSS) server to another.
HP DSS is a software package that handles digital sending tasks such
as faxing, e-mail, and sending a scanned document to a network
folder.
Allow Use of Digital Send Service
NOTE This item
appears only for the
HP LaserJet M5035
MFP models.
This feature allows you to configure the device for use with an
HP Digital Sending Software (DSS) server.
ENWW Use the Administration menu 43
Device Behavior menu
NOTE Values shown with "(default)" are the factory-default values. Some menu items have no
default.
Table 2-14 Device Behavior menu
Menu item Sub-menu item Sub-menu item Values Description
Language Select the language
from the list.
Key Press Sound On (default)
Off
Inactivity Timeout Type a value
Warning/Error
Behavior
Clearable Warnings On
Continuable Events Auto continue (10
Jam Recovery Auto (default)
between 10 and 300
seconds. The factory
default is 60
seconds.
Job (default)
seconds) (default)
Touch OK to
continue
On
Off
Use this feature to select a different language
for control-panel messages. When you select
a new language, the keyboard layout might
also change.
Use this feature to specify whether you hear
a sound when you touch the screen or press
buttons on the control panel.
Use this feature to specify the amount of time
that elapses between any activity on the
control panel and the device resetting to the
default settings.
Use this feature to set the amount of time that
a clearable warning appears on the control
panel.
Use this option to configure the device
behavior when the device encounters certain
errors.
Use this feature to configure how the device
handles pages that are lost during a jam.
44 Chapter 2 Control panel ENWW
Table 2-14 Device Behavior menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
Tray Behavior
Use Requested Tray Exclusively (default)
First
Manually Feed
Prompt
PS Defer Media Enabled (default)
Use Another Tray Enabled (default)
Size/Type Prompt Display
Duplex Blank Pages Auto (default)
Image Rotation Standard (default)
Always (default)
Unless Loaded
Disabled
Disabled
Do not display
(default)
Yes
Alternate
Use this feature to control how the device
handles jobs that have specified a specific
input tray.
Use this feature to indicate whether a prompt
should appear when the type or size for a job
does not match the specified tray and the
device pulls from the multipurpose tray
instead.
Use this feature to choose either the
PostScript (PS) or HP paper-handling model.
Use this feature to turn on or off the controlpanel prompt to select another tray when the
specified tray is empty.
Use this feature to control whether the tray
configuration message appears whenever a
tray is opened or closed.
Use this feature to control how the device
handles two-sided jobs (duplexing).
This option is available if the device does not
have a finisher that requests rotation. Image
Rotation allows users to put paper in the input
tray using the same orientation, regardless of
whether a finisher is installed.
Stapler/Stacker
NOTE
This item
appears
only if a
stapler/
stacker is
installed.
Staple None
One left angled
Staples Out Continue (default)
Stop
Select the Standard setting to match the
loading orientation of other devices that have
a finisher.
Select the Alternate setting to use a different
loading orientation that might work better with
preprinted forms that are used on legacy
products.
Use this feature to set stapling characteristics
for the device.
ENWW Use the Administration menu 45
Table 2-14 Device Behavior menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
General Copy
Behavior
General Print
Behavior
Scan Ahead Enabled (default)
Disabled
Auto Print Interrupt Enabled
Disabled
Copy Interrupt Enabled
Disabled
Default Paper Size Select from the list of
paper sizes.
Override A4/Letter No
Yes (default)
Use this feature to turn on no-wait scanning.
With Scan Ahead enabled, the pages in the
original document are scanned to disk and
held until the device becomes available.
When this feature is enabled, copy jobs can
interrupt print jobs that are set to print multiple
copies.
The copy job is inserted into the print queue
at the end of one copy of the print job. After
the copy job is complete, the device
continues printing the remaining copies of the
print job.
When this feature is enabled, a copy job that
is currently printing can be interrupted when
a new copy job is started. You are prompted
to confirm that you want to interrupt the
current job.
Use this feature to configure the default paper
size used for print jobs.
Use this feature to print on letter-size paper
when an A4 job is sent but no A4-size paper
is loaded in the device (or to print on A4 paper
when a letter-size job is sent but no letter-size
paper is loaded). This option will also override
A3 with ledger-size paper and ledger with A3size paper.
Manual Feed Enabled
Disabled (default)
Courier Font Regular (default)
Dark
Wide A4 Enabled
Disabled (default)
Print PS Errors Enabled
Disabled (default)
Print PDF Errors Enabled
Disabled (default)
Personality Auto (default)
PCL
PDF
PS
When this feature is enabled, the user can
select manual feed from the control panel as
the paper source for a job.
Use this feature to select which version of the
Courier font you want to use.
Use this feature to change the printable area
of A4-size paper. If you enable this option,
eighty 10-pitch characters can be printed on
a single line of A4 paper.
Use this feature to select whether a
PostScript (PS) error page is printed when
the device encounters a PS error.
Use this feature to select whether a PDF error
page is printed when the device encounters
a PDF error.
Select the printer language that the device
should use.
Normally you should not change the
language. If you change the setting to a
specific language, the device does not
automatically switch from one language to
another unless specific software commands
are sent to the device.
46 Chapter 2 Control panel ENWW
Table 2-14 Device Behavior menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
PCL Form Length Type a value
between 5 and 128
lines. The factory
default is 60 lines.
Orientation Portrait (default)
Landscape
Font Source Select the source
from the list.
Font Number Type the font
number. The range is
between 0 and 999.
The factory default is
0.
Font Pitch Type a value
between 0.44 and
99.99. The factory
default is 10.00.
Font Point Size Type a value
between 4.00 and
999.75. The factory
default is 12.00.
PCL is a set of printer commands that
Hewlett-Packard developed to provide
access to printer features.
Select the orientation that is most often used
print jobs. Select Portrait if the short edge is
at the top or select Landscape if the long edge
is at the top.
Use this feature to select the font source for
the user-defined soft default font.
Use this feature to specify the font number for
the user-soft default font using the source that
is specified in the Font Source menu item.
The device assigns a number to each font
and lists it on the PCL font list (available from
the Administration menu).
If Font Source and Font Number indicate a
contour font, then use this feature to select a
default pitch (for a fixed-spaced font).
If Font Source and Font Number indicate a
contour font, then use this feature to select a
default point size (for a proportional-spaced
font).
Symbol Set PC-8 (default)
(50 additional symbol
sets from which to
choose)
Append CR to LF No (default)
Yes
Suppress Blank
Pages
Media Source
Mapping
No (default)
Yes
Standard (default)
Classic
Use this feature to select any one of several
available symbol sets from the control panel.
A symbol set is a unique grouping of all the
characters in a font.
Use this feature to configure whether a
carriage return (CR) is appended to each line
feed (LF) encountered in backwardscompatible PCL jobs (pure text, no job
control).
This option is for users who are generating
their own PCL, which could include extra form
feeds that would cause blank pages to be
printed. When Yes is selected, form feeds are
ignored if the page is blank.
Use this feature to select and maintain input
trays by number when you are not using the
device driver, or when the software program
has no option for tray selection.
ENWW Use the Administration menu 47
Print Quality menu
NOTE Values shown with "(default)" are the factory-default values. Some menu items have no
default.
Table 2-15 Print Quality menu
Menu item Sub-menu item Values Description
Set Registration Source All trays
Tray <X>: <contents>
(choose a tray)
Test Page Print (button) Print a test page for setting the registration. Follow the
Adjust Tray <X> Shift from -20 to 20 along
the X or Y axes. 0 is the
default.
Fuser Modes <Paper Type> Configure the fuser mode associated with each media
Restore Modes Restore (button) Restore the fuser modes to the default settings.
Optimize High Transfer Normal (default)
Increased
More Separation 1 Off (default)
On
Use Set Registration to shift the margin alignment to
center the image on the page from top to bottom and
from left to right. You can also align the image on the
front with the image printed on the back.
Select the source input tray for printing the Set
Registration page.
instructions that are printed on the page to adjust each
tray.
Perform the alignment procedure for each tray.
When it creates an image, the device scans across the
page from side to side as the sheet feeds from top to
bottom into the device.
type.
Optimize print engine parameters to get the best
possible print quality for all jobs in addition to specifying
media type.
More Separation 2 Off (default)
On
Line Detail Off (default)
On
Fuser Temp Normal
Reduced
Restore Optimize Restore (button) Reset all the Optimize parameters to the factory default
settings.
Resolution 300
600
FastRes 1200 (default)
ProRes 1200
REt Off
Light
Use this feature to select the print resolution.
Enable Resolution Enhancement technology (REt),
which produces print output with smooth angles,
48 Chapter 2 Control panel ENWW
Table 2-15 Print Quality menu (continued)
Menu item Sub-menu item Values Description
Medium (default)
Dark
Economode Enabled
Disabled (default)
Toner Density Choose from a range of 1
to 5. 3 is the default.
Calibration/Cleaning Auto Cleaning Enabled
Disabled (default)
Cleaning Interval 1000 (default)
2000
5000
10000
20000
Auto Cleaning Size Letter
curves, and edges. All print resolutions, including
FastRes 1200, benefit from REt.
When Economode is enabled, the device prints with a
reduced amount of toner per page; however, the print
quality of the page is slightly reduced.
Lighten or darken the print on the page. 1 is the lightest
and 5 is the darkest.
When auto-cleaning is on, the device prints a cleaning
page when the page count reaches the value that is set
in Cleaning Interval.
NOTE Available on the HP LaserJet
M5035X and HP LaserJet M5035XS MFP.
Set the interval when the cleaning page should be
printed. The interval is measured by the number of
pages printed.
NOTE Available on the HP LaserJet
M5035X and HP LaserJet M5035XS MFP.
Select the size of paper used for the cleaning page.
A4
Create Cleaning Page Create (button) Generate a page for cleaning excess toner off the
Process Cleaning Page Process (button) Process the cleaning page that was created by using
NOTE Available on the HP LaserJet
M5035X and HP LaserJet M5035XS MFP.
pressure roller in the fuser. The page has instructions
that guide you through the cleaning process.
NOTE Not available when an automatic
duplexer is installed.
the Create Cleaning Page menu item. The process
takes up to 2.5 minutes.
If an automatic duplexer is installed, this item creates
the cleaning page and processes it.
ENWW Use the Administration menu 49
Troubleshooting menu
NOTE Values shown with "(default)" are the factory-default values. Some menu items have no
default.
Table 2-16 Troubleshooting menu
Menu item Sub-menu item Sub-menu item Values Description
Event Log Print (button) Use this feature to show the 50 most recent
events in the event log.
Touch Print to print the full event log.
Calibrate Scanner Calibrate Use this feature to compensate for offsets in
the scanner imaging system (carriage head)
for ADF and flatbed scans.
You might need to calibrate the scanner if it
is not capturing the correct sections of
scanned documents.
Fax T.30 Trace T.30 Report Use this feature to print or configure the fax
When to Print Report Never auto print
Print after any fax job
Print after fax send
jobs
Print after any fax
error
Print after send
errors only
Print after receive
errors only
Fax Transmit Signal
Loss
Fax V.34 Normal (default)
Fax Speaker Mode Normal (default)
A value between 0
and 30.
Off
Diagnostic
T.30 trace report. T.30 is the standard that
specifies handshaking, protocols, and error
correction between fax machines.
Use this feature to set loss levels to
compensate for phone line signal loss. You
should not modify this setting unless
requested to do so by an HP service
representative because it could cause the fax
to stop functioning.
Use this feature to disable V.34 modulations
if several fax failures have occurred or if
phone line conditions require it.
This feature can be used by a technician to
evaluate and diagnose fax issues by listening
to the sounds of fax modulations. The factory
default setting is Normal.
Paper Path Sensors Initiate a test of the paper path sensors.
50 Chapter 2 Control panel ENWW
Table 2-16 Troubleshooting menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
Paper Path Test
Test Page
Source All trays
Destination A list of output bins
Duplex Off (default)
Copies 1 (default)
Print (button) Generate a test page for testing paper
Tray 1
Tray 2
(Additional trays are
shown, if applicable.)
appears.
On
10
50
100
500
handling features. You can define the path
that is used for the test in order to test specific
paper paths.
Specify whether the test page will be printed
from all trays or from a specific tray.
Select the output option for the test page. You
can choose to send the test page to all output
bins or only to a specific bin.
Select whether the duplexer should be
included in the Paper Path test.
Select how many pages should be sent from
the specified source as part of the Paper Path
test.
ENWW Use the Administration menu 51
Table 2-16 Troubleshooting menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
Finishing Paper Path
Test
Stapling Finishing Options Choose from a list of
available options.
Media Size Letter
Legal
A4
Executive (JIS)
8.5 x 13
Media Type Select the paper type for the Finishing Paper
Copies Select the number of copies to include in the
Duplex Off
On
Test Page Print (button) Print a test page to use for the Finishing
Stacking Media Size Letter
Legal
Test paper handling features for the finisher.
Select the option that you want to test.
Select the paper size for the Finishing Paper
Path Test.
Path Test.
Finishing Paper Path Test.
Select whether to use the duplexer in the
Finishing Paper Path Test. The default
setting is 2 copies.
Paper Path Test.
Select the options that you want to use to test
the stacker.
A4
Executive (JIS)
8.5 x 13
Media Type Select from a list of
types.
Copies Select the number of copies to include in the
Duplex Off
On
Test Page Print (button) Print a test page to use for the Finishing
Manual Sensor Test Test the device sensors and switches for
Component Test Exercise individual parts independently to
Select the type of media to use for the
Finishing Paper Path Test.
Finishing Paper Path Test. The default
setting is 2 copies.
Select whether to use the duplexer in the
Finishing Paper Path Test.
Paper Path Test.
correct operation. Each sensor is displayed
on the control-panel screen, along with its
status. Manually trip each sensor and watch
for it to change on the screen. Press the Stop
button to abort the test.
isolate noise, leaking, or other issues. To start
the test, select one of the components. The
test will run the number of times specified by
the Repeat option. You might be prompted to
remove parts from the device during the test.
Press the Stop button to abort the test.
52 Chapter 2 Control panel ENWW
Table 2-16 Troubleshooting menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
Print/Stop Test Continuous value
from 0 to 60,000
milliseconds. The
default is 0
milliseconds.
Scanner Tests This menu item is used by a service
Control Panel LEDs Use this feature to make sure the
Display
Buttons
Touchscreen
Isolate faults by stopping the device during
the print cycle and observing where in the
process the image degrades. To run the test,
specify a stop time. The next job that is sent
to the device will stop at the specified time in
the process.
technician to diagnose potential problems
with the device scanner.
components of the control panel are
functioning correctly.
ENWW Use the Administration menu 53
Resets menu
Table 2-17 Resets menu
Menu item Values Description
Clear Local Address Book Clear (button) Use this feature to clear all addresses from the address books that
Clear Fax Activity Log Yes
No (default)
Restore Factory Telecom Setting Restore (button) Use this option to restore the telephone-related settings that are in
Restore Factory Settings Restore (button) Use this feature to restore all device settings to their factory defaults.
Clear Maintenance Message Clear (button) Clear the Order Maintenance Kit and Replace Maintenance Kit
Clear Document Feeder
Message
Reset Supplies New Maintenance Kit (Yes/No)
Clear (button) Use this feature to clear the Order Document Feeder Kit and Replace
New Document Feeder Kit (Yes/
No)
are stored on the device.
Use this feature to clear all events from the Fax Activity Log.
the Initial Setup menu to factory default values.
warning messages.
Document Feeder Kit warning messages.
Notify the device that a new maintenance kit or document feeder kit
has been installed.
Service menu
The Service menu is locked and requires a PIN for access. This menu is intended for use by authorized
service personnel.
54 Chapter 2 Control panel ENWW
3 I/O Configuration
USB configuration
●
Network configuration
●
ENWW 55
USB configuration
This device supports a USB 2.0 connection. You must use an A-to-B type USB cable for printing.
Figure 3-1 USB connection
1 USB connector
2 USB port (type B)
56 Chapter 3 I/O Configuration ENWW
Network configuration
You might need to configure certain network parameters on the device. You can configure these
parameters in the following locations:
Installation software
●
Device control panel
●
Embedded Web server
●
Management software (HP Web Jetadmin or HP LaserJet Utility for Macintosh)
●
NOTE For more information about using the embedded Web server, see Use the embedded
Web server
For more information on supported networks and network configuration tools, see the HP Jetdirect Print
Server Administrator’s Guide. The guide comes with printers in which an HP Jetdirect print server is
installed.
This section contains the following information about configuring network parameters:
Configure TCP/IPv4 parameters
●
Configure TCP/IPv6 parameters
●
Disable network protocols (optional)
●
HP Jetdirect EIO print servers
●
Configure TCP/IPv4 parameters
If your network doesn't provide automatic IP addressing through DHCP, BOOTP, RARP, or another
method, you might need to enter the following parameters manually before you can print over the
network:
IP address (4 bytes)
●
Subnet mask (4 bytes)
●
Default gateway (4 bytes)
●
Set an IP address
You can view the current IP address of the device from the control-panel Home screen by touching
Network Address.
Use the following procedure to change the IP address manually.
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch TCP/IP.
ENWW Network configuration 57
6. Touch IPV4 Settings.
7. Touch Config Method.
8. Touch Manual.
9. Touch Save.
10. Touch Manual Settings.
11. Touch IP Address.
12. Touch the IP Address text box.
13. Use the touchscreen keypad to type the IP address.
14. Touch OK.
15. Touch Save.
Set the subnet mask
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch TCP/IP.
6. Touch IPV4 Settings.
7. Touch Config Method.
8. Touch Manual.
9. Touch Save.
10. Touch Manual Settings.
11. Touch Subnet Mask.
12. Touch the Subnet Mask text box.
13. Use the touchscreen keypad to type the subnet mask.
14. Touch OK.
15. Touch Save.
Set the default gateway
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
58 Chapter 3 I/O Configuration ENWW
5. Touch TCP/IP.
6. Touch IPV4 Settings.
7. Touch Config Method.
8. Touch Manual.
9. Touch Save.
10. Touch Manual Settings.
11. Touch Default Gateway.
12. Touch the Default Gateway text box.
13. Use the touchscreen keyboard to type the default gateway.
14. Touch OK.
15. Touch Save.
Configure TCP/IPv6 parameters
For information about configuring the device for a TCP/IPv6 network, see the HP Jetdirect Embedded
Print Server Administrator's Guide.
Disable network protocols (optional)
By factory default, all supported network protocols are enabled. Disabling unused protocols has the
following benefits:
It decreases device-generated network traffic.
●
It prevents unauthorized users from printing to the device.
●
It provides only pertinent information on the configuration page.
●
It allows the device control panel to display protocol-specific error and warning messages.
●
Disable IPX/SPX
NOTE Do not disable this protocol in Windows-based systems that print to the printer through
IPX/SPX.
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch IPX/SPX.
6. Touch Enable.
ENWW Network configuration 59
7. Touch Off.
8. Touch Save.
Disable AppleTalk
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch AppleTalk.
6. Touch Enable.
7. Touch Off.
8. Touch Save.
Disable DLC/LLC
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch DLC/LLC.
6. Touch Enable.
7. Touch Off.
8. Touch Save.
HP Jetdirect EIO print servers
HP Jetdirect print servers (network cards) can be installed in the EIO slot. These cards support multiple
network protocols and operating systems. HP Jetdirect print servers facilitate network management by
allowing you to connect a printer directly to your network at any location. HP Jetdirect print servers also
support the Simple Network Management Protocol (SNMP), which provides remote printer management
and troubleshooting through the HP Web Jetadmin software.
NOTE Configure the card through the control panel, the printer installation software, or HP Web
Jetadmin. Refer to the HP Jetdirect print server documentation for more information.
60 Chapter 3 I/O Configuration ENWW
4 Media and trays
General guidelines for media
●
Considerations for special media
●
Select print media
●
Printing and paper-storage environment
●
Load media into the input trays
●
Load documents for faxing, copying, and scanning
●
Print on rotated media
●
Print full-bleed images
●
Print on custom-size media
●
Control print jobs
●
ENWW 61
General guidelines for media
Hewlett-Packard Company recommends testing any paper before buying it in large quantities.
CAUTION Using media that does not conform to the specifications listed here or in the
HP LaserJet Printer Family Print Media Guide can cause problems that require service. This
service is not covered by the Hewlett-Packard warranty or service agreements. To download a
copy of the guide, go to
Paper to avoid
The product can handle many types of paper. Using paper that does not meet specifications will cause
lower print quality and increase the chance of jams.
Do not use paper that is too rough. Use paper with a tested smoothness rating of 100–250 Sheffield.
●
Do not use paper, other than standard 3-hole punched paper, that contains cutouts or perforations.
●
Do not use multipart forms.
●
Do not use paper that has already been printed on, or that has been fed through a photocopier.
●
Do not use paper that contains a watermark if you are printing solid patterns.
●
Do not use heavily embossed or raised-letterhead papers.
●
www.hp.com/support/ljpaperguide.
Do not use papers that have heavily textured surfaces.
●
Do not use offset powders or other materials that prevent printed forms from sticking together.
●
Do not use paper that has a colored coating that was added after the paper was produced.
●
Paper that can damage the device
In rare circumstances, paper can damage the device. The following paper must be avoided to prevent
possible damage to the device:
Do not use paper with staples attached.
●
Do not use transparencies, labels, or photo or glossy paper designed for Inkjet printers or other
●
low temperature printers. Use only media that is specified for use with HP LaserJet printers.
Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors when
●
exposed to the temperature of the fuser.
Do not use paper that is embossed or coated, or any media that is not designed to withstand the
●
fusing temperature of the device. Do not use letterhead paper or preprinted forms that are made
with dyes or inks that cannot withstand the heat of the fuser.
To order HP LaserJet printing supplies, see
Order parts, accessories, and supplies.
62 Chapter 4 Media and trays ENWW
General media specifications
For complete paper specifications for all HP LaserJet devices, see the HP LaserJet Printer Family Print
Media Guide (available at
Category Specifications
Acid content 5.5 pH to 8.0 pH
Caliper 0.094 to 0.18 mm (3.0 to 7.0 mils)
Curl in ream Flat within 5 mm (0.02 in)
Cut edge conditions Cut with sharp blades with no visible fray.
Fusing compatibility Must not scorch, melt, offset, or release hazardous emissions when heated to 200°
Grain Long grain
Moisture content 4% to 6% by weight
Smoothness 100 to 250 Sheffield
www.hp.com/support/ljpaperguide) .
C (392°F) for 0.1 second.
ENWW General guidelines for media 63
Considerations for special media
Table 4-1 Media considerations
Media type Considerations
Envelopes
Use only tray 1 to print envelopes. Choose envelopes in the printer driver (see
●
printer driver).
Prior to printing, envelopes should lie flat with less than 6 mm (0.25 in) curl, and should not
●
contain air.
Envelopes should not be wrinkled, nicked, or otherwise damaged.
●
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must
●
use adhesives compatible with the heat and pressure in the device. The extra flaps and strips
might cause wrinkling, creasing, or even jams and might even damage the fuser.
For the best print quality, position margins no closer than 15 mm (0.6 in) from the edges of the
●
envelope. Avoid printing over the area where the envelope seams meet.
The device might print at a slower speed when printing envelopes. In addition, printing
●
performance depends on the construction of the envelope. Always test a few sample envelopes
before purchasing a large quantity.
Envelopes with double-side seam-construction are more likely to wrinkle. If you print envelopes
●
with double-side seams, use only envelopes in which the seam extends all the way to the corner
of the envelope.
Select the correct
WARNING! Never use envelopes that contain coated linings, exposed self-stick adhesives,
or other synthetic materials. These items can emit noxious fumes.
Labels
Print labels from tray 1.
●
Use only labels specified for use with HP LaserJet printers.
●
Prior to printing, labels must lie flat with no more than 13 mm (0.5 in) of curl in any direction.
●
Only use labels with no exposed backing between them.
●
Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.
●
Remove label sheets from the output bin as they are printed to prevent them from sticking
●
together.
Do not feed a sheet of labels through the device more than once. The adhesive backing is
●
designed for one pass through the device.
Do not print on both sides of labels.
●
64 Chapter 4 Media and trays ENWW
Table 4-1 Media considerations (continued)
Media type Considerations
CAUTION Failure to follow these guidelines can damage the device.
Transparencies
Card stock and heavy
media
If a sheet of labels becomes jammed in the device, see
NOTE Choose labels in the printer driver (see Open the printer drivers).
Print transparencies from tray 1.
●
Use only transparencies specified for use with HP LaserJet printers
●
Remove transparencies from the output bin as they are printed to prevent them from sticking
●
together.
Place transparencies on a flat surface after removing them from the device.
●
NOTE Choose transparencies in the printer driver (see Open the printer drivers).
You can print many types of card stock from the input tray, including index cards and postcards. Some
card stock performs better than others because its construction is better suited for feeding through a
laser printer.
Use tray 1 for card stock (164 g/m
●
Card stock should lie flat with less than 5 mm (0.2 inch) of curl.
●
Make sure that the card stock is not wrinkled, nicked, or otherwise damaged.
●
Set margins at least 2 mm (0.08 inch) away from the edges.
●
2
to 199 g/m2; 43- to 53-lb cover).
Clear jams.
Letterhead and
preprinted forms
CAUTION In general, do not use paper that is heavier than the media specification
recommended for this device. Doing so can cause misfeeds, jams, reduced print quality, and
excessive mechanical wear. However, some heavier media, such as HP Cover Stock, can
be used safely.
NOTE Select Cardstock (164 g/m2 to 199 g/m2; 43- to 53-lb cover) in the printer driver.
Letterhead is premium paper that often has a watermark, sometimes uses cotton fiber, and is available
in a wide range of colors and finishes with matching envelopes. Preprinted forms can be made of a
broad spectrum of paper types ranging from recycled to premium.
Many manufacturers now design these grades of paper with properties optimized for laser printing
and advertise the paper as laser compatible or laser guaranteed. Some of the rougher surface
finishes, such as cockle, laid, or linen, might require the special fuser modes that are available on
some printer models to achieve adequate toner adhesion.
NOTE Some page-to-page variation is normal when printing with laser printers. This
variation cannot be observed when printing on plain paper. However, this variation is obvious
when printing on preprinted forms because the lines and boxes are already placed on the
page.
ENWW Considerations for special media 65
Table 4-1 Media considerations (continued)
Media type Considerations
To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the
following guidelines:
Use preprinted forms and letterhead paper that have been printed by offset lithography or
●
engraving.
When the form is preprinted, be careful not to change the moisture content of the paper, and do
●
not use materials that change the paper's electrical or handling properties. Seal the forms in
moisture-proof wrap to prevent moisture changes during storage.
NOTE To print a single-page cover letter on letterhead, followed by a multiple-page
document, feed the letterhead face up in tray 1, and load the standard paper into one of the
other trays. The device automatically prints from tray 1 first.
Vellum Vellum is special lightweight paper similar to parchment.
Print vellum from tray 1 only.
●
Do not print on both sides of vellum.
●
NOTE From the printer driver, set the type of paper for tray 1 to vellum or light, and select
the media by type.
Colored paper Colored paper should be of the same high quality as white xerographic paper.
HP LaserJet Tough
paper
Recycled paper This device supports recycled paper. Recycled paper must meet the same specifications as standard
Use only HP LaserJet Tough paper. HP products are designed to work together for optimum
●
printing results.
Handle HP LaserJet Tough paper by the edges. Oils from your fingers can cause print-quality
●
problems.
paper. See the HP LaserJet Printer Family Print Media Guide. Hewlett-Packard recommends that
recycled paper contain no more than 5% ground wood.
66 Chapter 4 Media and trays ENWW
Select the correct fuser mode
The device automatically adjusts the fuser mode based on the media type to which the tray is set. For
example, heavy paper, such as card stock, might need a higher fuser-mode setting in order to make the
toner adhere better to the page, but transparencies need a lower fuser-mode setting to avoid damage
to the device. The default setting generally provides the best performance for most print-media types.
The fuser mode can be changed only if the media type has been set for the tray that you are using.
Control print jobs. After the media type has been set for the tray, then the fuser mode for that type
See
can be changed on the Administration menu in the Print Quality submenu at the device control panel.
Print Quality menu.
See
NOTE Using the High 1 or High 2 fuser mode setting improves the ability of the toner to adhere
to paper, but it might cause other problems, such as excessive curl. The device might print at a
slower speed when the fuser mode is set to High 1 or High 2. The table below describes the ideal
fuser mode setting for supported media types.
Media type Fuser mode setting
Plain Normal
Preprinted Normal
Letterhead Normal
Transparency Low 3
Prepunched Normal
Labels Normal
Bond Normal
Recycled Normal
Color Normal
Light Low 1
Card stock Normal
Rough High 1
Envelope Envelope
To reset the fuser modes to the default settings, touch the Administration menu at the device control
panel. Touch Print Quality, touch Fuser Modes, and then touch Restore Modes.
ENWW Considerations for special media 67
Select print media
This device accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber
content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight,
composition, grain, and moisture content are important factors that affect device performance and output
quality. Paper that does not meet the guidelines that are outlined in this manual can cause the following
problems:
Poor print quality
●
Increased jams
●
Premature wear on the device, requiring repair
●
CAUTION Using media that does not meet HP specifications can cause problems for the
device, requiring repair. This repair is not covered by the HP warranty or service agreements.
Automatic size-sensing
The device automatically senses the standard sizes of media loaded into trays 2 and 3 (and optional
trays 4, 5, and 6) shown in the following list.
A4 (297 x 210 mm; 11.7 x 8.27 inch)
●
Letter (279 x 216 mm; 11 x 8.5 inch)
●
B4-JIS (257 x 364 mm; 10.1 x 14.33 inch)
●
B5-JIS (257 x 182 mm; 10.1 x 7.2 inch)
●
Legal (216 x 356 mm; 8.5 x 14 inch)
●
Executive (267 x 184 mm; 10.5 x 7.25 inch)
●
A5 (210 x 148 mm; 8.27 x 5.83 inch)
●
Executive JIS (216 x 330 mm; 8.5 x 13 inch)
●
A3 (297 x 420 mm; 11.69 x 16.54 inch)
●
Ledger (279 x 432 mm; 11 x 17 inch)
●
NOTE A3- and ledger-size media are not supported in tray 2.
68 Chapter 4 Media and trays ENWW
Supported media weights and sizes
This section contains information about the sizes, weights, and capacities of paper and other print media
that each tray supports.
Table 4-2 Tray 1 specifications
Media type Dimensions
1
Paper Minimum: 76 x 127 mm
(3 x 5 inches)
Maximum: 312 x 470 mm
(12.25 x 18.5 inches)
Weight Capacity
60 to 199 g/m2 (16 to 53 lb) Up to 100 sheets of 60 to 120 g/m
(16 to 32 lb) paper.
Fewer than 100 sheets of
120 to 199 g/m
2
(maximum stack height: 13 mm or
0.5 inch)
Transparencies and opaque
film
Minimum: 76 x 127 mm
(3 x 5 inches)
Thickness: 0.10 to 0.13 mm
(4 to 5 mils)
Up to 13 mm (0.5 inch) stack height
Maximum: 312 x 470 mm
(12.25 x 18.5 inches)
3
Labels
Minimum: 76 x 127 mm
(3 x 5 inches)
Thickness: up to 0.23 mm (up to
9 mils)
Up to 13 mm (0.5 inch) stack height
Maximum: 312 x 470 mm
(12.25 x 18.5 inches)
Envelopes Minimum: 76 x 127 mm
75 g/m2 to 90 g/m2 (20 to 24 lb)
Up to 10 envelopes
(3 x 5 inches)
Maximum: 312 x 470 mm
(12.25 x 18.5 inches)
1
The device supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
2
Capacity can vary depending on media weight and thickness, and environmental conditions.
3
Smoothness: 100 to 250 (Sheffield).
2
(32 to 53 lb) paper
2
Table 4-3 Tray 2 specifications
Media type Dimensions
Paper Minimum: 148 x 210 mm
1
Weight Capacity
60 to 120 g/m2 (16 to 32 lb)
Up to 250 sheets
(5.83 x 8.27 inches)
Maximum: 297 x 364 mm
(11.7 x 14.33 inches)
1
The device supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
2
Capacity can vary depending on the media weight and thickness, and environmental conditions.
2
ENWW Select print media 69
Table 4-4 Tray 3 specifications
Media type Dimensions
1
Paper Minimum: 148 x 210 mm
Weight Capacity
60 to 120 g/m2 (16 to 32 lb)
Up to 250 sheets
2
(5.83 x 8.27 inches)
Maximum: 297 x 432 mm
(11.7 x 17 inches)
1
The device supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
2
Capacity can vary depending on the media weight and thickness, and environmental conditions.
Table 4-5 Optional trays 4, 5, and 6 specifications
Media type Dimensions
Paper Minimum: 148 x 210 mm
1
Weight Capacity
60 to 120 g/m2 (16 to 32 lb)
Up to 500 sheets
(5.83 x 8.27 inches)
Maximum: 297 x 432 mm
(11.7 x 17 inches)
1
The device supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
2
Capacity can vary depending on the media weight and thickness, and environmental conditions.
2
Table 4-6 Specifications for automatic 2-sided printing
Trays Dimensions
1
Weight Capacity
2
Tray 1 Minimum: 148 x 210 mm
60 to 120 g/m2 (16 to 32 lb)
Up to 100 sheets
(5.83 x 8.27 inches)
Maximum: 297 x 432 mm
(11.7 x 17 inches)
Tray 2 Minimum: 148 x 210 mm
60 to 120 g/m2 (16 to 32 lb)
Up to 250 sheets
(5.83 x 8.27 inches)
Maximum: 297 x 364 mm
(11.7 x 14.33 inches)
Tray 3 and optional trays 4, 5,
and 6
Minimum: 148 x 210 mm
(5.83 x 8.27 inches)
60 to 120 g/m2 (16 to 32 lb)
Tray 3: up to 250 sheets
Optional trays 4, 5, and 6: up to
Maximum: 297 x 432 mm
500 sheets
(11.7 x 17 inches)
1
The device supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
2
Capacity can vary depending on the media weight and thickness, and environmental conditions.
Table 4-7 Specifications for automatic stapling and stacking
Operation Dimensions
Automatic stapling Standard sizes supported:
●
1
A4 (297 x 210 mm; 11.7 x 8.27 inch)
Weight Output-bin capacity
60 to 120 g/m2 (16 to 32 lb)
Up to 500 sheets
2
Letter (279 x 216 mm; 11 x 8.5 inch)
●
70 Chapter 4 Media and trays ENWW
Table 4-7 Specifications for automatic stapling and stacking (continued)
Operation Dimensions
1
NOTE Automatic stapling is not supported
for rotated A4- or letter-size media.
Weight Output-bin capacity
2
Automatic stacking Standard sizes supported:
A4 (297 x 210 mm; 11.7 x 8.27 inch)
●
Letter (279 x 216 mm; 11 x 8.5 inch)
●
B4-JIS (257 x 364 mm; 10.1 x 14.33 inch)
●
B5-JIS (257 x 182 mm; 10.1 x 7.2 inch)
●
Legal (216 x 356 mm; 8.5 x 14 inch)
●
Executive (267 x 184 mm; 10.5 x 7.25 inch)
●
A5 (210 x 148 mm; 8.27 x 5.83 inch)
●
Executive JIS (216 x 330 mm; 8.5 x 13 inch)
●
A3 (297 x 420 mm; 11.69 x 16.54 inch)
●
Ledger (279 x 432 mm; 11 x 17 inch)
●
60 to 120 g/m2 (16 to 32 lb)
Up to 500 sheets
NOTE Automatic stacking is not supported
for rotated A4- or letter-size media.
1
The device supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
2
Capacity can vary depending on the media weight and thickness, and environmental conditions.
Table 4-8 Specifications for the automatic document feeder (ADF)
Media type Dimensions
Paper Minimum: 138 x 210 mm (5.43 x 8.27 inches)
1
Weight Capacity
60 to 120 g/m2 (16 to 32 lb)
Up to 50 pages
Maximum: 279 x 432 mm (11 x 17 inches)
1
The device supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
2
Capacity can vary depending on the media weight and thickness, and environmental conditions.
2
NOTE The
automatic stapler
can staple up to
30 sheets.
ENWW Select print media 71
Printing and paper-storage environment
Ideally, the printing and paper-storage environment should be at or near room temperature, and not too
dry or too humid. Remember paper is hygroscopic; it absorbs and loses moisture rapidly.
Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold
causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity
from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid
weather or water coolers can cause the humidity to increase in a room. As paper is opened and used
it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture
it can distort. This can cause jams.
As a result, paper storage and handling are as important as the paper-making process itself. Paper
storage environmental conditions directly affect the feed operation.
Care should be taken not to purchase more paper than can be easily used in a short time (about 3
months). Paper stored for long periods might experience heat and moisture extremes, which can cause
damage. Planning is important to prevent damage to a large supply of paper.
Unopened paper in sealed reams can remain stable for several months before use. Opened packages
of paper have more potential for environmental damage, especially if they are not wrapped with a
moisture-proof barrier.
The paper-storage environment should be properly maintained to ensure optimum product performance.
The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to 55%. The following
guidelines should be helpful when evaluating the paper's storage environment:
Paper should be stored at or near room temperature.
●
The air should not be too dry or too humid (due to the hygroscopic properties of paper).
●
The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping.
●
If the product environment is subject to extremes, unwrap only the amount of paper to be used
during the day's operation to prevent unwanted moisture changes.
Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air
●
is trapped in an envelope, creating an air bubble, then the envelope might wrinkle during
printing.
72 Chapter 4 Media and trays ENWW
Load media into the input trays
Load tray 1 (multipurpose tray)
Load special print media, such as envelopes, labels, and transparencies, in tray 1 only. Load only paper
in trays 2 and 3 (and optional trays 4, 5, and 6).
Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to 10
envelopes.
1. Open tray 1 by pulling the front cover down.
2. Slide out the plastic tray extender. If the media that is being loaded is longer than 229 mm (9 in),
also flip open the additional tray extender.
3. Slide the media-width guides slightly wider than the media.
ENWW Load media into the input trays 73
4. For single-sided printing or copying, place media into the tray with the side to be printed facing up
and the top of the media toward the front of the device. The media should be centered between
the media-width guides and under the tabs on the media-width guides.
NOTE Load A4- and letter-size media with the long edge toward the device. Load other
sizes (and load rotated A4- and letter-size media) with the short edge toward the device.
5. Slide the media-width guides inward until they lightly touch the media stack on both sides without
bending it. Make sure that the media fits under the tabs on the media-width guides.
NOTE Do not add media to tray 1 while the device is printing. This could cause a jam. Do not
close the front door when the device is printing.
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Customize tray 1 operation
The device can be set to print from tray 1 if it is loaded, or to print only from tray 1 if the type of media
that is loaded is specifically requested.
Setting Explanation
Tray 1 size is set to Any Size
Tray 1 type is set to Any Type
Tray 1 size or type is set to anything other
than Any Size or Any Type
The device usually pulls media from tray 1 first unless it is empty or closed. If you
do not keep media in tray 1 all the time, or if you use tray 1 only to manually feed
media, keep the default settings of the tray 1 size and type. The default settings
for both the tray 1 size and type are Any. You can change size and type settings
for tray 1 by touching the Trays tab under Supplies Status, and then touching
Modify.
The device treats tray 1 like the other trays. Instead of looking for media in tray 1
first, the device pulls media from the tray that matches type and size settings that
are selected in the software.
In the printer driver, you can select media from any tray (including tray 1) by type,
size, or source. To print by type and size of paper, see
Control print jobs.
ENWW Load media into the input trays 75
Load trays 2 and 3 (and optional trays 4, 5, and 6)
Trays 2 and 3 (and optional trays 4, 5, and 6) support only paper. For supported paper sizes, see Select
print media.
NOTE To take advantage of automatic size-sensing in the trays, load letter- and A4-size paper
with the short edge of the media toward the front of the tray, as detailed in the steps below.
1. Open the tray.
2. Press the tab on the paper-length guide and slide it so that the pointer matches the paper size that
you are loading. Make sure that the guide clicks into place. Also adjust the side media-width guides
so that the pointer matches the paper size that you are loading.
76 Chapter 4 Media and trays ENWW
3. Place the paper in the tray, with the side to be printed facing down for single-sided printing, or
facing up for automatic 2-side printing, and make sure that it is flat at all four corners. Keep the
paper below the height tabs on the paper-length guide in the rear of the tray.
4. Slide the tray into the device.
ENWW Load media into the input trays 77
Load special media
The following table provides guidelines for loading special media and configuring the printer driver. Use
the correct media-type setting in the printer driver to obtain the best print quality. For some types of
media, the device reduces the print speed.
NOTE In the Windows printer driver, adjust the media type on the Paper tab in the Type is
drop-down list.
In the Macintosh printer driver, adjust the media type on the Printer features pop-up menu in
the Media type drop-down list.
Media type Printer-driver setting Tray 1 media orientation Media orientation for other
trays
Normal Plain or unspecified Side to be printed facing up Side to be printed facing down
Envelopes Envelope Side to be printed facing up,
Labels Labels Side to be printed facing up Do not print labels from other
Transparencies Transparencies Side to be printed facing up Side to be printed facing down
Glossy Plain or unspecified Side to be printed facing up Side to be printed facing down
Letterhead (single-sided
printing)
Letterhead (2-sided printing) Letterhead Side to be printed facing
Prepunched (single-sided
printing)
Prepunched (2-sided printing) Plain or unspecified Side to be printed facing
Cardstock Cardstock Side to be printed facing up Side to be printed facing down
Rough Rough Side to be printed facing up Side to be printed facing down
Letterhead Side to be printed facing up,
Plain or unspecified Side to be printed facing up,
stamp area nearest the
device, short edge toward the
device
with the top edge toward the
front of the device
down, with the top edge
toward the front of the device
with the top edge toward the
front of the device
down, with the top edge
toward the front of the device
Do not print envelopes from
other trays.
trays.
Side to be printed facing
down, with the top edge
toward the front of the device
Side to be printed facing up,
top edge toward the front of
the device
Side to be printed facing
down, with the top edge
toward the front of the device
Side to be printed facing up,
top edge toward the front of
the device
78 Chapter 4 Media and trays ENWW
Load documents for faxing, copying, and scanning
Load a document onto the scanner glass
Use the scanner glass to copy, scan, or fax small, lightweight (less than 60 g/m2 or 16 lb), or irregularlysized originals such as receipts, newspaper clippings, photographs, or old or worn documents.
1. Open the ADF lid.
2. Place the document face-down on the scanner glass, as shown below:
For letter- and A4-size documents, place the top right-hand corner of the document at the
●
back, left corner of the scanner glass.
ENWW Load documents for faxing, copying, and scanning 79
For rotated letter- and A4-size documents, place the top left-hand corner of the document at
●
the back, left corner of the scanner glass. Also use this orientation for B5-size media and for
custom-size media that is less than 210 mm (8.25 inches) in width.
NOTE Make sure that the media in the input tray is loaded in the rotated orientation.
For legal-size, 11 x 17, and A3-size documents, place the top left-hand corner of the document
●
at the back, left corner of the scanner glass.
3. Close the ADF lid before you fax, copy, or scan the document.
80 Chapter 4 Media and trays ENWW
Load the automatic document feeder (ADF)
Use the ADF to copy, scan, or fax a document that has up to 50 pages (depending on the thickness of
the pages).
1. Load the document face up in the ADF as shown below:
For letter- and A4-size documents, insert the long edge of the document into the ADF with
●
the top of the document toward the back of the device.
For rotated letter- and A4-size documents, insert the short edge (the top of the document) into
●
the ADF.
ENWW Load documents for faxing, copying, and scanning 81
For legal-size, 11 x 17, and A3-size documents, insert the short edge (the top of the document)
●
into the ADF.
2. Slide the stack into the ADF until it does not move any farther.
3. Adjust the media guides until they are snug against the media.
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Print on rotated media
The device can print on letter, A4, A5, Executive, and B5 (JIS) print media in a rotated orientation (shortedge first) from tray 1 and from tray 2. Printing on rotated media is slower. Some types of media feed
better when rotated, such as prepunched paper (especially when it is printed on both sides from the
optional duplexer) or labels that do not stack flat.
NOTE To print on rotated A5, Executive, or B5 media, configure the media size as Custom in
the printer driver.
Print from tray 1
1. Load media with the side to be printed facing up, and the top, short edge toward the device.
2. On the control panel, touch Supplies Status, touch the name of the tray, and then touch Modify.
3. Touch Custom.
4. Set the X Dimension and the Y Dimension. The labels in each tray indicate the X and Y directions.
5. In the printer driver or software program, select the paper size as you normally would (or select
Custom) and select tray 1 as the media source.
Print from tray 2
1. Load paper with the side to be printed facing down, and the top, short-edge toward the right-hand
side of the tray.
2. In the printer driver or software program, select the size and source of the rotated paper.
ENWW Print on rotated media 83
Print full-bleed images
Full-bleed images extend from edge to edge of the page. To achieve this effect, use larger paper, then
trim its edges to the desired size.
CAUTION Never print directly to the edge of paper. This causes toner to accumulate inside the
device, which may affect print quality and damage the device. Print on paper up to 312 x 470 mm
(12.28 x 18.5 in), leaving margins on all four sides of at least 2 mm (0.08 in).
NOTE When printing paper wider than 297 mm (11.7 in), do not use the optional duplexer.
84 Chapter 4 Media and trays ENWW
Print on custom-size media
Custom-size paper can be printed from any of the trays. For media specifications, see Media and
trays.
NOTE Very small or very large custom-size paper should be printed from tray 1. The control
panel can be set for one custom size at a time. Do not load more than one size of custom paper
into the device.
For best printing performance when you print large numbers of small or narrow media and standard
paper, print the standard paper first and then print the small or narrow media.
Guidelines for printing on custom-size paper
Do not attempt to print from tray 1 on paper smaller than 76 mm (3 inches) wide or 127 mm
●
(5 inches) long.
Do not attempt to print from trays 2 or 3 (or from optional trays 4, 5, or 6) on paper smaller than
●
148 mm (5.83 inches) wide or 210 mm (8.27 inches) long.
Set page margins at least 4.23 mm (0.17 in) away from the edges.
●
Set custom paper sizes
When custom paper is loaded, size settings need to be selected from the software program (the
preferred method), the printer driver, or the control panel.
NOTE All settings in the printer driver and software program (except configuring custom paper
sizes) override control panel settings. (Software program settings override printer driver settings.)
If the settings are not available from the software, set the custom paper size from the control panel:
1. On the control panel, touch Supplies Status, touch the name of the tray, and then touch Modify.
2. Touch Custom.
3. Set the X Dimension and the Y Dimension. The labels in each tray indicate the X and Y directions.
4. In the software, select Custom as the paper size.
ENWW Print on custom-size media 85
Load custom-size media into tray 1
Load custom-size media in tray 1 using the same procedures as for standard-size media. See Load
tray 1 (multipurpose tray).
Load custom-size media into trays 2 and 3 (and optional trays 4, 5, and 6)
1. Pull open the tray and remove any media.
2. Press the tab on media guide in the front of the tray and slide it so that the pointer shows a size
larger than the paper size. Also adjust the side media-width guide to a size larger than the paper
size that you are loading.
86 Chapter 4 Media and trays ENWW
3. Place the media in the tray and make sure that it is flat at all four corners. Keep the stack below
the height tabs on the paper-length guide in the rear of the tray.
4. On the paper-length guide, press the tab and slide it up against the edge of the stack. Also slide
the side media-width guides up against the edge of the stack.
5. Slide the tray into the device.
ENWW Print on custom-size media 87
Control print jobs
When a job is sent to the printer, the printer driver controls what paper tray is used to pull media through
the printer. By default, the printer automatically selects the tray, but a specific tray can be chosen based
on three user-specified settings: Source, Type, and Size. These settings are available from the
Application Setting dialog box, the Print dialog box, or the printer driver.
Setting Description
Source Directs the printer to pull paper from a user-specified tray. The
Type or Size Directs the printer to pull paper or print media from the first tray
printer tries to print from this tray, no matter what type or size
media is loaded in it. To begin printing, load the selected tray
with the correct type or size of print media for the print job. After
loading the tray, the printer begins printing. If the printer does
not begin printing:
Verify the tray configuration matches the size or type of
●
the print job.
Press OK to have the printer try to print from another tray.
●
that is loaded with the type or size that you selected. Always
print by Type for special print media such as labels or
transparencies.
88 Chapter 4 Media and trays ENWW
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