Hp M231, M230, M227, M229 User Manual

LaserJet Pro MFP M227-M229 LaserJet Ultra MFP M230-M231

User Guide

M227-M231

www.hp.com/support/ljM227MFP

HP LaserJet Pro MFP M227-M229 HP LaserJet Ultra MFP M230-M231

User Guide

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 2, 4/2017

Trademark Credits

Adobe

, Adobe Photoshop®, Acrobat®, and

PostScript

are trademarks of Adobe Systems

Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

OS X is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

iPad is a trademark of Apple Inc., registered in the U.S. and other countries.

iPod is a trademark of Apple Inc., registered in the U.S. and other countries.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX

is a registered trademark of The Open

Group.

Table of contents

1 Printer overview ........................................................................................................................................... 1

Printer views .......................................................................................................................................................... 2

Printer front view ................................................................................................................................ 2

Printer back view ................................................................................................................................. 3

Interface ports ..................................................................................................................................... 4

2-line LCD control panel view (M227sdn models) .............................................................................. 5

Touchscreen control panel view (M227fdw models) ......................................................................... 7

Home screen layout .......................................................................................................... 8

How to use the touchscreen control panel ...................................................................... 9

Printer specifications ........................................................................................................................................... 10

Technical specifications .................................................................................................................... 10

Supported operating systems .......................................................................................................... 10

Mobile printing solutions .................................................................................................................. 12

Printer dimensions ............................................................................................................................ 12

Power consumption, electrical specifications, and acoustic emissions .......................................... 13

Operating environmental range ....................................................................................................... 13

Printer hardware setup and software installation ............................................................................................. 14

2 Paper trays ................................................................................................................................................. 15

Load the Priority input tray ................................................................................................................................. 16

Introduction ....................................................................................................................................... 16

Priority input tray paper orientation ................................................................................................ 18

Load the Main input tray ...................................................................................................................................... 19

Introduction ....................................................................................................................................... 19

Main input tray paper orientation ..................................................................................................... 22

Load and print envelopes .................................................................................................................................... 23

Introduction ....................................................................................................................................... 23

Print envelopes ................................................................................................................................. 23

Envelope orientation ......................................................................................................................... 24

Load and print labels ........................................................................................................................................... 25

Introduction ....................................................................................................................................... 25

Manually feed labels ......................................................................................................................... 25

ENWW iii

Label orientation ............................................................................................................................... 26

3 Supplies, accessories, and parts ................................................................................................................... 27

Order supplies, accessories, and parts ............................................................................................................... 28

Ordering ............................................................................................................................................. 28

Supplies and accessories .................................................................................................................. 28

Customer self-repair parts ............................................................................................................... 28

Configure the HP toner-cartridge-protection supply settings ........................................................................... 29

Introduction ....................................................................................................................................... 29

Enable or disable the Cartridge Policy feature ................................................................................. 29

Use the printer control panel to enable the Cartridge Policy feature ........................... 29

Use the printer control panel to disable the Cartridge Policy feature .......................... 29

Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ........ 30

Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ....... 30

Troubleshoot Cartridge Policy control panel error messages ....................................... 31

Enable or disable the Cartridge Protection feature ......................................................................... 31

Use the printer control panel to enable the Cartridge Protection feature .................... 31

Use the printer control panel to disable the Cartridge Protection feature ................... 31

Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection

feature ............................................................................................................................ 32

Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection

feature ............................................................................................................................ 32

Troubleshoot Cartridge Protection control panel error messages ............................... 33

Replace the toner cartridge ................................................................................................................................. 34

Introduction ....................................................................................................................................... 34

Toner-cartridge information ............................................................................................................. 34

Remove and replace the toner cartridge .......................................................................................... 35

Replace the imaging drum .................................................................................................................................. 39

Introduction ....................................................................................................................................... 39

Imaging drum information ................................................................................................................ 39

Remove and replace the imaging drum ............................................................................................ 40

4 Print ........................................................................................................................................................... 45

Print tasks (Windows) .......................................................................................................................................... 46

How to print (Windows) ..................................................................................................................... 46

Automatically print on both sides (Windows) .................................................................................. 48

Manually print on both sides (Windows) .......................................................................................... 48

Print multiple pages per sheet (Windows) ....................................................................................... 49

Select the paper type (Windows) ...................................................................................................... 49

Additional print tasks ........................................................................................................................ 50

Print tasks (OS X) ................................................................................................................................................. 51

iv ENWW

How to print (OS X) ............................................................................................................................ 51

Automatically print on both sides (OS X) .......................................................................................... 51

Manually print on both sides (OS X) .................................................................................................. 51

Print multiple pages per sheet (OS X) ............................................................................................... 52

Select the paper type (OS X) ............................................................................................................. 52

Additional print tasks ........................................................................................................................ 53

Mobile printing ..................................................................................................................................................... 54

Introduction ....................................................................................................................................... 54

Wi-Fi Direct and NFC Printing (wireless models only) ...................................................................... 54

Enable or disable Wi-Fi Direct ......................................................................................... 55

Change the printer Wi-Fi Direct name ............................................................................ 56

HP ePrint via email ............................................................................................................................ 56

HP ePrint software ............................................................................................................................ 58

AirPrint ............................................................................................................................................... 58

Android embedded printing .............................................................................................................. 59

Use walk-up USB printing (touchscreen models only) ....................................................................................... 60

Introduction ....................................................................................................................................... 60

Step one: Access USB files on the printer ......................................................................................... 60

Step two: Print USB documents ........................................................................................................ 60

Option one: Print documents .......................................................................................... 60

Option two: Print photos ................................................................................................ 61

5 Copy ........................................................................................................................................................... 63

Make a copy ......................................................................................................................................................... 64

Copy on both sides (duplex) ................................................................................................................................ 66

Copy on both sides manually ............................................................................................................ 66

Additional copy tasks .......................................................................................................................................... 68

6 Scan ........................................................................................................................................................... 69

Scan by using the HP Scan software (Windows) ................................................................................................. 70

Scan by using the HP Easy Scan software (OS X) ................................................................................................ 71

Set up the Scan to E-mail feature (touchscreen models only) ........................................................................... 72

Introduction ....................................................................................................................................... 72

Before you begin ............................................................................................................................... 72

Method one: Use the Scan to Email Wizard (Windows) .................................................................... 72

Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ....... 74

Step one: Access the HP Embedded Web Server (EWS) ................................................. 74

Step two: Configure the Scan to E-mail feature ............................................................ 74

Step three: Add contacts to the E-mail Address Book ................................................... 76

Step four: Configure the default E-mail Options ........................................................... 76

Set up the Scan to E-mail feature on a Mac ...................................................................................... 77

ENWW v

Step one: Access the HP Embedded Web Server (EWS) ................................................. 77

Method one: Use a web browser to open the HP Embedded Web

Server (EWS) ................................................................................................. 77

Method two: Use the HP Utility to open the HP Embedded Web Server

(EWS) ............................................................................................................. 77

Step two: Configure the Scan to E-mail feature ............................................................ 77

Step three: Add contacts to the E-mail Address Book ................................................... 79

Step four: Configure the default E-mail Options ........................................................... 79

Set up the Scan to Network Folder feature (touchscreen models only) ............................................................ 81

Introduction ....................................................................................................................................... 81

Before you begin ............................................................................................................................... 81

Method one: Use the Scan to Network Folder Wizard (Windows) .................................................... 81

Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server

(Windows) .......................................................................................................................................... 83

Step one: Access the HP Embedded Web Server (EWS) ................................................. 83

Step two: Configure the Scan to Network Folder feature .............................................. 84

Set up the Scan to Network Folder feature on a Mac ....................................................................... 85

Step one: Access the HP Embedded Web Server (EWS) ................................................. 85

Method one: Use a web browser to open the HP Embedded Web

Server (EWS) ................................................................................................. 85

Method two: Use the HP Utility to open the HP Embedded Web Server

(EWS) ............................................................................................................. 85

Step two: Configure the Scan to Network Folder feature .............................................. 85

Scan to a USB flash drive (touchscreen models only) ........................................................................................ 87

Scan to email (touchscreen models only) ........................................................................................................... 88

Scan to a network folder (touchscreen models only) ......................................................................................... 89

Additional scan tasks ........................................................................................................................................... 90

7 Fax ............................................................................................................................................................. 91

Set up to send and receive faxes ......................................................................................................................... 92

Before starting .................................................................................................................................. 92

Step 1: Identify the phone connection type ..................................................................................... 92

Step 2: Set up the fax ........................................................................................................................ 93

Dedicated phone line ...................................................................................................... 93

Shared voice/fax line ...................................................................................................... 94

Shared voice/fax line with an answering machine ........................................................ 95

Step 3: Configure the fax time, date, and header ............................................................................ 96

HP Fax Setup Wizard ....................................................................................................... 96

Printer control panel ....................................................................................................... 97

HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ........................... 97

Step 4: Run a fax test ........................................................................................................................ 98

vi ENWW

Send a fax ............................................................................................................................................................ 99

Fax from the flatbed scanner ........................................................................................................... 99

Fax from the document feeder ....................................................................................................... 100

Use speed dials and group-dial entries .......................................................................................... 100

Send a fax from the software ......................................................................................................... 101

Send a fax from a third-party software program, such as Microsoft Word .................................. 101

Additional fax tasks ........................................................................................................................................... 102

8 Manage the printer .................................................................................................................................... 103

Use HP Web Services applications (touchscreen models only) ........................................................................ 104

Change the printer connection type (Windows) ............................................................................................... 105

Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) .............. 106

Advanced configuration with HP Utility for OS X .............................................................................................. 110

Open HP Utility ................................................................................................................................ 110

HP Utility features ........................................................................................................................... 110

Configure IP network settings ........................................................................................................................... 112

Introduction ..................................................................................................................................... 112

Printer sharing disclaimer ............................................................................................................... 112

View or change network settings ................................................................................................... 112

Rename the printer on a network ................................................................................................... 113

Manually configure IPv4 TCP/IP parameters from the control panel ............................................ 114

Link speed and duplex settings ...................................................................................................... 115

Printer security features ................................................................................................................................... 117

Introduction ..................................................................................................................................... 117

Assign or change the system password using the Embedded Web Server ................................... 117

Lock the formatter .......................................................................................................................... 118

Configure the Quiet Print Mode settings ........................................................................................................... 119

Introduction ..................................................................................................................................... 119

Method one: Configure the Quiet Print Mode settings from the printer control panel ................. 119

Method two: Configure the Quiet Print Mode settings from HP Embedded Web Server (EWS) .... 120

Energy-conservation settings ........................................................................................................................... 121

Introduction ..................................................................................................................................... 121

Print with EconoMode ..................................................................................................................... 121

Set the Sleep/Auto Off After Inactivity setting .............................................................................. 121

Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of

power ............................................................................................................................................... 122

Set the Delay Shut Down setting .................................................................................................... 123

Update the firmware ......................................................................................................................................... 124

Method one: Update the firmware using the control panel ........................................................... 124

Method two: Update the firmware using the Firmware Update Utility ......................................... 125

ENWW vii

9 Solve problems .......................................................................................................................................... 127

Customer support .............................................................................................................................................. 128

Control panel help system (touchscreen models only) .................................................................................... 129

Restore the factory-set defaults ...................................................................................................................... 130

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ...................... 131

Change the “Very Low” settings ..................................................................................................... 131

For printers with fax capability .................................................................................... 132

Order supplies ................................................................................................................................. 132

Printer does not pick up paper or misfeeds ...................................................................................................... 133

Introduction ..................................................................................................................................... 133

The printer does not pick up paper ................................................................................................. 133

The printer picks up multiple sheets of paper ............................................................................... 134

The document feeder jams, skews, or picks up multiple sheets of paper .................................... 135

Clear paper jams ................................................................................................................................................ 137

Introduction ..................................................................................................................................... 137

Jam locations .................................................................................................................................. 137

Experiencing frequent or recurring paper jams? ............................................................................ 138

Clear jams in the document feeder ................................................................................................. 140

Clear jams in the Main input tray .................................................................................................... 143

Clear jams in the toner-cartridge area ........................................................................................... 148

Clear jams in the output bin ............................................................................................................ 152

Clear jams in the duplexer .............................................................................................................. 155

Clean the ADF replaceable film assembly ......................................................................................................... 159

Improve print quality ......................................................................................................................................... 161

Introduction ..................................................................................................................................... 161

Print from a different software program ....................................................................................... 161

Check the paper-type setting for the print job ............................................................................... 161

Check the paper type setting (Windows) ..................................................................... 161

Check the paper type setting (OS X) ............................................................................. 162

Check toner-cartridge status .......................................................................................................... 162

Clean the printer ............................................................................................................................. 163

Print a cleaning page .................................................................................................... 163

Check the scanner glass for dirt and smudges ............................................................ 164

Visually inspect the toner cartridge and imaging drum ................................................................. 164

Check paper and the printing environment .................................................................................... 165

Step one: Use paper that meets HP specifications ...................................................... 165

Step two: Check the environment ................................................................................ 165

Step three: Set the individual tray alignment .............................................................. 165

Try a different print driver .............................................................................................................. 166

Check the EconoMode settings ....................................................................................................... 167

Adjust Print Density ........................................................................................................................ 168

viii ENWW

Improve copy and scan image quality .............................................................................................................. 169

Introduction ..................................................................................................................................... 169

Check the scanner glass for dirt and smudges ............................................................................... 169

Check the paper settings ................................................................................................................ 170

Optimize for text or pictures .......................................................................................................... 171

Edge-to-edge copying .................................................................................................................... 172

Clean the pickup rollers and separation pad in the document feeder ........................................... 172

Improve fax image quality ................................................................................................................................ 174

Introduction ..................................................................................................................................... 174

Check the scanner glass for dirt and smudges ............................................................................... 174

Check the send-fax resolution settings ......................................................................................... 175

Check the error-correction settings ............................................................................................... 176

Check the fit-to-page setting ......................................................................................................... 177

Clean the pickup rollers and separation pad in the document feeder ........................................... 178

Send to a different fax machine ..................................................................................................... 179

Check the sender's fax machine ..................................................................................................... 179

Solve wired network problems ......................................................................................................................... 180

Introduction ..................................................................................................................................... 180

Poor physical connection ................................................................................................................ 180

The computer is using the incorrect IP address for the printer ..................................................... 180

The computer is unable to communicate with the printer ............................................................ 180

The printer is using incorrect link speed and duplex settings for the network ............................. 181

New software programs might be causing compatibility problems ............................................. 181

The computer or workstation might be set up incorrectly ............................................................ 181

The printer is disabled, or other network settings are incorrect ................................................... 181

Solve wireless network problems ..................................................................................................................... 182

Introduction ..................................................................................................................................... 182

Wireless connectivity checklist ....................................................................................................... 182

The printer does not print after the wireless configuration completes ........................................ 183

The printer does not print, and the computer has a third-party firewall installed ....................... 183

The wireless connection does not work after moving the wireless router or printer ................... 183

Cannot connect more computers to the wireless printer .............................................................. 183

The wireless printer loses communication when connected to a VPN .......................................... 184

The network does not appear in the wireless networks list .......................................................... 184

The wireless network is not functioning ........................................................................................ 184

Perform a wireless network diagnostic test .................................................................................. 184

Reduce interference on a wireless network ................................................................................... 185

Solve fax problems ............................................................................................................................................ 186

Introduction ..................................................................................................................................... 186

Fax troubleshooting checklist ........................................................................................................ 186

Solve general fax problems ............................................................................................................ 187

ENWW ix

Faxes are sending slowly ............................................................................................. 187

Fax quality is poor ........................................................................................................ 188

Fax cuts off or prints on two pages .............................................................................. 189

Index ........................................................................................................................................................... 191

x ENWW

1 Printer overview

●

Printer views

●

Printer specifications

●

Printer hardware setup and software installation

For more information:

The following information is correct at the time of publication. For current information, see

support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/

ENWW 1

Printer views

●

Printer front view

●

Printer back view

●

Interface ports

●

2-line LCD control panel view (M227sdn models)

●

Touchscreen control panel view (M227fdw models)

Printer front view

K O

1 Output bin

2 Toner cartridge door

3 Output bin extension

4 Power button

5 Priority input tray

6 Main input tray

7 Main input tray door

8 Model name

9 Walk-up USB port (for printing and scanning without a computer)

(Touchscreen models only)

10 Control panel

11 Scanner

12 Document feeder

13 Document feeder input tray

2 Chapter 1 Printer overview ENWW

Printer back view

1 Rear door (access for clearing jams)

2 Interface ports

3 Power connection

4 Serial number and product number label

5 Slot for cable-type security lock (on the rear cover of the printer)

ENWW Printer views 3

Interface ports

1USB interface port

2 Ethernet port

3 Fax “line in” port (for attaching the fax phone line to the printer)

(fax models only)

4 Telephone “line out” port (for attaching an extension phone, answering machine, or other device)

(fax models only)

4 Chapter 1 Printer overview ENWW

2-line LCD control panel view (M227sdn models)

78910

1 Control panel display This screen displays menus and printer information.

Left arrow

3 OK button Press the OK button for the following actions:

button

Use this button to navigate through the menus or to decrease a value that appears on the display.

●

Open the control-panel menus.

●

Open a submenu displayed on the control-panel display.

●

Select a menu item.

●

Clear some errors.

●

Begin a print job in response to a control-panel prompt (for example, when the message Press [OK] to continue appears on the control-panel display).

Right arrow

5Cancel

Start Copy

Copy Menu

Copy lighten/darken

Number of copies

Setup

button

button Press this button to cancel a print job or to exit the control panel menus.

button

Use this button to navigate through the menus or to increase a value that appears on the display.

Use this button to start a copy job.

Use this button to open the Copy menu.

Use this button to lighten or darken copies.

Use this button to set the number of copies to be produced.

Use this button to open the Setup menu.

ENWW Printer views 5

Back arrow

button

Use this button for the following actions:

●

Exit the control-panel menus.

●

Scroll back to a previous menu in a submenu list.

●

Scroll back to a previous menu item in a submenu list (without saving changes to the menu item).

12 Ready light (green) The Ready light is on when the printer is ready to print. It blinks when the printer is

13 Attention light (amber) The Attention light blinks when the printer requires user attention. If the Attention light

receiving print data, canceling a print job, or when the printer is in sleep mode.

is on, the printer is in an error state.

6 Chapter 1 Printer overview ENWW

Touchscreen control panel view (M227fdw models)

4 5

1 Back button Returns to the previous screen

2 Home button Provides access to the Home screen

3 Help button Provides access to the control-panel help system

4 Color touchscreen Provides access to menus, help animations, and printer

5 Home page screen indicator The display indicates which Home screen the control panel is

NOTE: While the control panel does not have a standard Cancel button, during many printer processes a

Cancel button appears on the touchscreen. This permits users to cancel a process before the printer

completes it.

information

currently displaying

ENWW Printer views 7

Home screen layout

1 Reset button Touch this button to reset any temporary job settings to the default printer settings.

2 Connection Information

3 Printer status This screen area provides information about the overall printer status.

4 5 6

button

Copy

7 10

Touch this button to open the Connection Information menu, which provides network information.

The button appears as either a wired network icon

depending on the type of network to which the printer is connected.

Touch this button to open the copy menu.

or a wireless network icon ,

Scan

Fax

USB

Supplies

Apps

10 Setup

Touch this button to open the scan menus:

●

Scan to USB Drive

●

Scan to Network Folder

●

Scan to E-mail

Touch this button to open the fax menus.

Touch this button to open the USB Flash Drive menu.

Touch this button to view information about supplies status.

Touch this button to open the Apps menu to print directly from select Web applications.

Touch this button to open the Setup menu.

8 Chapter 1 Printer overview ENWW

How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action Description Example

Touch

Swipe

Scroll

Touch an item on the screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling.

Touch the screen and then move the finger horizontally to scroll the screen sideways.

Touch the screen, and then, without lifting the finger, move the finger vertically to move the screen.

Touch Setup to open the Setup menu.

Swipe the Home screen to access the Setup

Scroll through the Setup menu.

ENWW Printer views 9

Printer specifications

IMPORTANT: The following specifications are correct at the time of publication, but they are subject to

change. For current information, see

●

Technical specifications

●

Supported operating systems

●

Mobile printing solutions

●

Printer dimensions

●

Power consumption, electrical specifications, and acoustic emissions

●

Operating environmental range

Technical specifications

See www.hp.com/support/ljM227MFP for current information.

Supported operating systems

The following information applies to the printer-specific Windows PCL 6 and HP print drivers for OS X and to the in-box software installation CD.

www.hp.com/support/ljM227MFP.

Windows: The HP Software Installer CD installs the “HP PCL.6”, the “HP PCL 6”, or the “HP PCL-6” print driver, depending on the Windows operating system, along with optional software when using the full software installer. Download the "HP PCL.6", the "HP PCL 6", and the "HP PCL-6" print driver from the support website for this printer:

www.hp.com/support/ljM227MFP

Mac computers and OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from the support website, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the in-box CD.

1. Go to

123.hp.com.

2. Follow the steps provided to download the printer software.

Linux: For information and print drivers for Linux, go to

UNIX: For information and print drivers for UNIX

Operating system Driver installed Notes

Windows

Windows Vista

XP SP3 or later, 32-bit

, 32-bit

The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

hplipopensource.com/hplip-web/index.html

, go to www.hp.com/go/unixmodelscripts

The full software installation is not supported for this operating system.

Use UPD drivers for 64-bit operating systems.

The full software installation is not supported for this operating system.

Use UPD drivers for 64-bit operating systems.

10 Chapter 1 Printer overview ENWW

Operating system Driver installed Notes

Windows Server 2003 SP2 or later, 32-bit The HP PCL.6 printer-specific print driver is

installed for this operating system as part of the basic software installation.

Windows Server 2003 R2, 32-bit The HP PCL.6 printer-specific print driver is

installed for this operating system as part of the basic software installation.

Windows 7, 32-bit and 64-bit The HP PCL 6 printer-specific print driver is

installed for this operating system as part of the full software installation.

Windows 8, 32-bit and 64-bit The HP PCL 6 printer-specific print driver is

installed for this operating system as part of the full software installation.

Windows 8.1, 32-bit and 64-bit The HP PCL-6 printer-specific print driver

is installed for this operating system as part of the full software installation.

Windows 10, 32-bit and 64-bit The HP PCL-6 printer-specific print driver

is installed for this operating system as part of the full software installation.

Windows Server 2008, 32-bit The HP PCL.6 printer-specific print driver is

installed for this operating system as part of the basic software installation.

The full software installation is not supported for this operating system.

The HP PCL 6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

The HP PCL-6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

The full software installation is not supported for this operating system.

Windows Server 2008, 64-bit The HP PCL 6 printer-specific print driver is

Windows Server 2008 R2, 64-bit The HP PCL 6 printer-specific print driver is

OS X 10.9 Mavericks, OS X 10.10 Yosemite, and OS X 10.11 El Capitan

installed for this operating system as part of the basic software installation.

The OS X print driver and print utility are available for download from hp.com and might also be available via Apple Software Update. The HP installer software for OS X is not included in the in-box CD.

The full software installation is not supported for this operating system.

For OS X, download the installer from HP Easy Start.

The OS X driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

123.hp.com.

Go to

Follow the steps provided to download the printer software.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM227MFP for HP's

all-inclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD PCL6 and UPD PS driver support

for this printer, go to

www.hp.com/go/upd and click the Specifications tab.

ENWW Printer specifications 11

Mobile printing solutions

HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to

go/LaserJetMobilePrinting.

NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

●

Wi-Fi Direct (wireless models only)

●

HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)

●

HP ePrint app (Available for Android, iOS, and Blackberry)

●

HP All-in-One Remote app for iOS and Android devices

●

HP ePrint software

●

Google Cloud Print

●

AirPrint

●

Android Printing

Printer dimensions

www.hp.com/

Figure 1-1 Dimensions for the printer

K O

Printer fully closed Printer fully open

1. Height 311.5 mm (12.2 in) 419.9 mm (16.5 in)

2. Width 403 mm (15.8 in) 403 mm (15.8 in)

3. Depth 407.4 mm (16 in) 504.1 mm (19.8 in)

Weight (with cartridges) 9.9 kg (21.8 lb)

12 Chapter 1 Printer overview ENWW

Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/ljM227MFP for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert

operating voltages. This will damage the printer and void the printer warranty.

Operating environmental range

Table 1-1 Operating environmental range

Environment Recommended Allowed

Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% (RH)

Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)

ENWW Printer specifications 13

Printer hardware setup and software installation

For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web.

www.hp.com/support/ljM227MFP for HP's all-inclusive help for the printer. Find the following support:

Go to

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

Find warranty and regulatory information

14 Chapter 1 Printer overview ENWW

2 Paper trays

●

Load the Priority input tray

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Load the Main input tray

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Load and print envelopes

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Load and print labels

For more information:

The following information is correct at the time of publication. For current information, see

support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/

ENWW 15

Load the Priority input tray

Introduction

The following information describes how to load paper in the Priority input tray. This tray holds up to 10

sheets of 75 g/m

(20 lb) paper.

NOTE: To avoid paper jams:

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Never add or remove paper from the Priority input tray during printing.

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Before loading the tray, remove all of the paper from the input tray and straighten the stack.

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When loading the tray, do not fan the paper.

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Use paper that is not wrinkled, folded, or damaged.

1. Open the Main input tray door by grasping the

handle and pulling down.

2. Spread the paper-width guides to the correct

size.

16 Chapter 2 Paper trays ENWW

3. Place the top edge of the paper at the opening of

the Priority input tray. For information about how to orient the paper, see

Priority input tray paper

orientation on page 18.

4. Adjust the paper guides so that they lightly touch

the paper stack, but do not bend the paper.

NOTE: Do not adjust the paper guides tightly

against the paper stack.

NOTE: To prevent jams, adjust the paper guides

to the correct size and do not overfill the tray.

ENWW Load the Priority input tray 17

Priority input tray paper orientation

Paper type Image orientation Duplex mode Paper size How to load paper

Letterhead or Preprinted

Prepunched Portrait 1-sided printing Letter, Legal, Executive,

Portrait 1-sided printing Letter, Legal, Executive,

Statement, Oficio (8.5 x 13), 4 x 6, 5 x 8, A4, A5, A6, RA5, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (D ouble Postcard (JIS))

2-sided printing Letter, Legal, Oficio (8.5 x 13), A4 Face-up

Face-up

Top edge leading into the product

123

Top edge leading into the product

123

Face-up

Holes toward the left side of the product

123

2-sided printing Letter, Legal, Oficio (8.5 x 13), A4 Face-up

Holes toward the left side of the product

123

18 Chapter 2 Paper trays ENWW

+ 176 hidden pages