Hp M231, M230, M227, M229 User Manual

Download

LaserJet Pro MFP M227-M229 LaserJet Ultra MFP M230-M231

User Guide

M227-M231

www.hp.com/support/ljM227MFP

HP LaserJet Pro MFP M227-M229 HP LaserJet Ultra MFP M230-M231

User Guide

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 2, 4/2017

Trademark Credits

Adobe

, Adobe Photoshop®, Acrobat®, and

PostScript

are trademarks of Adobe Systems

Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

OS X is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

iPad is a trademark of Apple Inc., registered in the U.S. and other countries.

iPod is a trademark of Apple Inc., registered in the U.S. and other countries.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX

is a registered trademark of The Open

Group.

Table of contents

1 Printer overview ........................................................................................................................................... 1

Printer views .......................................................................................................................................................... 2

Printer front view ................................................................................................................................ 2

Printer back view ................................................................................................................................. 3

Interface ports ..................................................................................................................................... 4

2-line LCD control panel view (M227sdn models) .............................................................................. 5

Touchscreen control panel view (M227fdw models) ......................................................................... 7

Home screen layout .......................................................................................................... 8

How to use the touchscreen control panel ...................................................................... 9

Printer specifications ........................................................................................................................................... 10

Technical specifications .................................................................................................................... 10

Supported operating systems .......................................................................................................... 10

Mobile printing solutions .................................................................................................................. 12

Printer dimensions ............................................................................................................................ 12

Power consumption, electrical specifications, and acoustic emissions .......................................... 13

Operating environmental range ....................................................................................................... 13

Printer hardware setup and software installation ............................................................................................. 14

2 Paper trays ................................................................................................................................................. 15

Load the Priority input tray ................................................................................................................................. 16

Introduction ....................................................................................................................................... 16

Priority input tray paper orientation ................................................................................................ 18

Load the Main input tray ...................................................................................................................................... 19

Introduction ....................................................................................................................................... 19

Main input tray paper orientation ..................................................................................................... 22

Load and print envelopes .................................................................................................................................... 23

Introduction ....................................................................................................................................... 23

Print envelopes ................................................................................................................................. 23

Envelope orientation ......................................................................................................................... 24

Load and print labels ........................................................................................................................................... 25

Introduction ....................................................................................................................................... 25

Manually feed labels ......................................................................................................................... 25

ENWW iii

Label orientation ............................................................................................................................... 26

3 Supplies, accessories, and parts ................................................................................................................... 27

Order supplies, accessories, and parts ............................................................................................................... 28

Ordering ............................................................................................................................................. 28

Supplies and accessories .................................................................................................................. 28

Customer self-repair parts ............................................................................................................... 28

Configure the HP toner-cartridge-protection supply settings ........................................................................... 29

Introduction ....................................................................................................................................... 29

Enable or disable the Cartridge Policy feature ................................................................................. 29

Use the printer control panel to enable the Cartridge Policy feature ........................... 29

Use the printer control panel to disable the Cartridge Policy feature .......................... 29

Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ........ 30

Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ....... 30

Troubleshoot Cartridge Policy control panel error messages ....................................... 31

Enable or disable the Cartridge Protection feature ......................................................................... 31

Use the printer control panel to enable the Cartridge Protection feature .................... 31

Use the printer control panel to disable the Cartridge Protection feature ................... 31

Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection

feature ............................................................................................................................ 32

Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection

feature ............................................................................................................................ 32

Troubleshoot Cartridge Protection control panel error messages ............................... 33

Replace the toner cartridge ................................................................................................................................. 34

Introduction ....................................................................................................................................... 34

Toner-cartridge information ............................................................................................................. 34

Remove and replace the toner cartridge .......................................................................................... 35

Replace the imaging drum .................................................................................................................................. 39

Introduction ....................................................................................................................................... 39

Imaging drum information ................................................................................................................ 39

Remove and replace the imaging drum ............................................................................................ 40

4 Print ........................................................................................................................................................... 45

Print tasks (Windows) .......................................................................................................................................... 46

How to print (Windows) ..................................................................................................................... 46

Automatically print on both sides (Windows) .................................................................................. 48

Manually print on both sides (Windows) .......................................................................................... 48

Print multiple pages per sheet (Windows) ....................................................................................... 49

Select the paper type (Windows) ...................................................................................................... 49

Additional print tasks ........................................................................................................................ 50

Print tasks (OS X) ................................................................................................................................................. 51

iv ENWW

How to print (OS X) ............................................................................................................................ 51

Automatically print on both sides (OS X) .......................................................................................... 51

Manually print on both sides (OS X) .................................................................................................. 51

Print multiple pages per sheet (OS X) ............................................................................................... 52

Select the paper type (OS X) ............................................................................................................. 52

Additional print tasks ........................................................................................................................ 53

Mobile printing ..................................................................................................................................................... 54

Introduction ....................................................................................................................................... 54

Wi-Fi Direct and NFC Printing (wireless models only) ...................................................................... 54

Enable or disable Wi-Fi Direct ......................................................................................... 55

Change the printer Wi-Fi Direct name ............................................................................ 56

HP ePrint via email ............................................................................................................................ 56

HP ePrint software ............................................................................................................................ 58

AirPrint ............................................................................................................................................... 58

Android embedded printing .............................................................................................................. 59

Use walk-up USB printing (touchscreen models only) ....................................................................................... 60

Introduction ....................................................................................................................................... 60

Step one: Access USB files on the printer ......................................................................................... 60

Step two: Print USB documents ........................................................................................................ 60

Option one: Print documents .......................................................................................... 60

Option two: Print photos ................................................................................................ 61

5 Copy ........................................................................................................................................................... 63

Make a copy ......................................................................................................................................................... 64

Copy on both sides (duplex) ................................................................................................................................ 66

Copy on both sides manually ............................................................................................................ 66

Additional copy tasks .......................................................................................................................................... 68

6 Scan ........................................................................................................................................................... 69

Scan by using the HP Scan software (Windows) ................................................................................................. 70

Scan by using the HP Easy Scan software (OS X) ................................................................................................ 71

Set up the Scan to E-mail feature (touchscreen models only) ........................................................................... 72

Introduction ....................................................................................................................................... 72

Before you begin ............................................................................................................................... 72

Method one: Use the Scan to Email Wizard (Windows) .................................................................... 72

Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ....... 74

Step one: Access the HP Embedded Web Server (EWS) ................................................. 74

Step two: Configure the Scan to E-mail feature ............................................................ 74

Step three: Add contacts to the E-mail Address Book ................................................... 76

Step four: Configure the default E-mail Options ........................................................... 76

Set up the Scan to E-mail feature on a Mac ...................................................................................... 77

ENWW v

Step one: Access the HP Embedded Web Server (EWS) ................................................. 77

Method one: Use a web browser to open the HP Embedded Web

Server (EWS) ................................................................................................. 77

Method two: Use the HP Utility to open the HP Embedded Web Server

(EWS) ............................................................................................................. 77

Step two: Configure the Scan to E-mail feature ............................................................ 77

Step three: Add contacts to the E-mail Address Book ................................................... 79

Step four: Configure the default E-mail Options ........................................................... 79

Set up the Scan to Network Folder feature (touchscreen models only) ............................................................ 81

Introduction ....................................................................................................................................... 81

Before you begin ............................................................................................................................... 81

Method one: Use the Scan to Network Folder Wizard (Windows) .................................................... 81

Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server

(Windows) .......................................................................................................................................... 83

Step one: Access the HP Embedded Web Server (EWS) ................................................. 83

Step two: Configure the Scan to Network Folder feature .............................................. 84

Set up the Scan to Network Folder feature on a Mac ....................................................................... 85

Step one: Access the HP Embedded Web Server (EWS) ................................................. 85

Method one: Use a web browser to open the HP Embedded Web

Server (EWS) ................................................................................................. 85

Method two: Use the HP Utility to open the HP Embedded Web Server

(EWS) ............................................................................................................. 85

Step two: Configure the Scan to Network Folder feature .............................................. 85

Scan to a USB flash drive (touchscreen models only) ........................................................................................ 87

Scan to email (touchscreen models only) ........................................................................................................... 88

Scan to a network folder (touchscreen models only) ......................................................................................... 89

Additional scan tasks ........................................................................................................................................... 90

7 Fax ............................................................................................................................................................. 91

Set up to send and receive faxes ......................................................................................................................... 92

Before starting .................................................................................................................................. 92

Step 1: Identify the phone connection type ..................................................................................... 92

Step 2: Set up the fax ........................................................................................................................ 93

Dedicated phone line ...................................................................................................... 93

Shared voice/fax line ...................................................................................................... 94

Shared voice/fax line with an answering machine ........................................................ 95

Step 3: Configure the fax time, date, and header ............................................................................ 96

HP Fax Setup Wizard ....................................................................................................... 96

Printer control panel ....................................................................................................... 97

HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ........................... 97

Step 4: Run a fax test ........................................................................................................................ 98

vi ENWW

Send a fax ............................................................................................................................................................ 99

Fax from the flatbed scanner ........................................................................................................... 99

Fax from the document feeder ....................................................................................................... 100

Use speed dials and group-dial entries .......................................................................................... 100

Send a fax from the software ......................................................................................................... 101

Send a fax from a third-party software program, such as Microsoft Word .................................. 101

Additional fax tasks ........................................................................................................................................... 102

8 Manage the printer .................................................................................................................................... 103

Use HP Web Services applications (touchscreen models only) ........................................................................ 104

Change the printer connection type (Windows) ............................................................................................... 105

Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) .............. 106

Advanced configuration with HP Utility for OS X .............................................................................................. 110

Open HP Utility ................................................................................................................................ 110

HP Utility features ........................................................................................................................... 110

Configure IP network settings ........................................................................................................................... 112

Introduction ..................................................................................................................................... 112

Printer sharing disclaimer ............................................................................................................... 112

View or change network settings ................................................................................................... 112

Rename the printer on a network ................................................................................................... 113

Manually configure IPv4 TCP/IP parameters from the control panel ............................................ 114

Link speed and duplex settings ...................................................................................................... 115

Printer security features ................................................................................................................................... 117

Introduction ..................................................................................................................................... 117

Assign or change the system password using the Embedded Web Server ................................... 117

Lock the formatter .......................................................................................................................... 118

Configure the Quiet Print Mode settings ........................................................................................................... 119

Introduction ..................................................................................................................................... 119

Method one: Configure the Quiet Print Mode settings from the printer control panel ................. 119

Method two: Configure the Quiet Print Mode settings from HP Embedded Web Server (EWS) .... 120

Energy-conservation settings ........................................................................................................................... 121

Introduction ..................................................................................................................................... 121

Print with EconoMode ..................................................................................................................... 121

Set the Sleep/Auto Off After Inactivity setting .............................................................................. 121

Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of

power ............................................................................................................................................... 122

Set the Delay Shut Down setting .................................................................................................... 123

Update the firmware ......................................................................................................................................... 124

Method one: Update the firmware using the control panel ........................................................... 124

Method two: Update the firmware using the Firmware Update Utility ......................................... 125

ENWW vii

9 Solve problems .......................................................................................................................................... 127

Customer support .............................................................................................................................................. 128

Control panel help system (touchscreen models only) .................................................................................... 129

Restore the factory-set defaults ...................................................................................................................... 130

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ...................... 131

Change the “Very Low” settings ..................................................................................................... 131

For printers with fax capability .................................................................................... 132

Order supplies ................................................................................................................................. 132

Printer does not pick up paper or misfeeds ...................................................................................................... 133

Introduction ..................................................................................................................................... 133

The printer does not pick up paper ................................................................................................. 133

The printer picks up multiple sheets of paper ............................................................................... 134

The document feeder jams, skews, or picks up multiple sheets of paper .................................... 135

Clear paper jams ................................................................................................................................................ 137

Introduction ..................................................................................................................................... 137

Jam locations .................................................................................................................................. 137

Experiencing frequent or recurring paper jams? ............................................................................ 138

Clear jams in the document feeder ................................................................................................. 140

Clear jams in the Main input tray .................................................................................................... 143

Clear jams in the toner-cartridge area ........................................................................................... 148

Clear jams in the output bin ............................................................................................................ 152

Clear jams in the duplexer .............................................................................................................. 155

Clean the ADF replaceable film assembly ......................................................................................................... 159

Improve print quality ......................................................................................................................................... 161

Introduction ..................................................................................................................................... 161

Print from a different software program ....................................................................................... 161

Check the paper-type setting for the print job ............................................................................... 161

Check the paper type setting (Windows) ..................................................................... 161

Check the paper type setting (OS X) ............................................................................. 162

Check toner-cartridge status .......................................................................................................... 162

Clean the printer ............................................................................................................................. 163

Print a cleaning page .................................................................................................... 163

Check the scanner glass for dirt and smudges ............................................................ 164

Visually inspect the toner cartridge and imaging drum ................................................................. 164

Check paper and the printing environment .................................................................................... 165

Step one: Use paper that meets HP specifications ...................................................... 165

Step two: Check the environment ................................................................................ 165

Step three: Set the individual tray alignment .............................................................. 165

Try a different print driver .............................................................................................................. 166

Check the EconoMode settings ....................................................................................................... 167

Adjust Print Density ........................................................................................................................ 168

viii ENWW

Improve copy and scan image quality .............................................................................................................. 169

Introduction ..................................................................................................................................... 169

Check the scanner glass for dirt and smudges ............................................................................... 169

Check the paper settings ................................................................................................................ 170

Optimize for text or pictures .......................................................................................................... 171

Edge-to-edge copying .................................................................................................................... 172

Clean the pickup rollers and separation pad in the document feeder ........................................... 172

Improve fax image quality ................................................................................................................................ 174

Introduction ..................................................................................................................................... 174

Check the scanner glass for dirt and smudges ............................................................................... 174

Check the send-fax resolution settings ......................................................................................... 175

Check the error-correction settings ............................................................................................... 176

Check the fit-to-page setting ......................................................................................................... 177

Clean the pickup rollers and separation pad in the document feeder ........................................... 178

Send to a different fax machine ..................................................................................................... 179

Check the sender's fax machine ..................................................................................................... 179

Solve wired network problems ......................................................................................................................... 180

Introduction ..................................................................................................................................... 180

Poor physical connection ................................................................................................................ 180

The computer is using the incorrect IP address for the printer ..................................................... 180

The computer is unable to communicate with the printer ............................................................ 180

The printer is using incorrect link speed and duplex settings for the network ............................. 181

New software programs might be causing compatibility problems ............................................. 181

The computer or workstation might be set up incorrectly ............................................................ 181

The printer is disabled, or other network settings are incorrect ................................................... 181

Solve wireless network problems ..................................................................................................................... 182

Introduction ..................................................................................................................................... 182

Wireless connectivity checklist ....................................................................................................... 182

The printer does not print after the wireless configuration completes ........................................ 183

The printer does not print, and the computer has a third-party firewall installed ....................... 183

The wireless connection does not work after moving the wireless router or printer ................... 183

Cannot connect more computers to the wireless printer .............................................................. 183

The wireless printer loses communication when connected to a VPN .......................................... 184

The network does not appear in the wireless networks list .......................................................... 184

The wireless network is not functioning ........................................................................................ 184

Perform a wireless network diagnostic test .................................................................................. 184

Reduce interference on a wireless network ................................................................................... 185

Solve fax problems ............................................................................................................................................ 186

Introduction ..................................................................................................................................... 186

Fax troubleshooting checklist ........................................................................................................ 186

Solve general fax problems ............................................................................................................ 187

ENWW ix

Faxes are sending slowly ............................................................................................. 187

Fax quality is poor ........................................................................................................ 188

Fax cuts off or prints on two pages .............................................................................. 189

Index ........................................................................................................................................................... 191

x ENWW

1 Printer overview

●

Printer views

●

Printer specifications

●

Printer hardware setup and software installation

For more information:

The following information is correct at the time of publication. For current information, see

support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/

ENWW 1

Printer views

●

Printer front view

●

Printer back view

●

Interface ports

●

2-line LCD control panel view (M227sdn models)

●

Touchscreen control panel view (M227fdw models)

Printer front view

K O

1 Output bin

2 Toner cartridge door

3 Output bin extension

4 Power button

5 Priority input tray

6 Main input tray

7 Main input tray door

8 Model name

9 Walk-up USB port (for printing and scanning without a computer)

(Touchscreen models only)

10 Control panel

11 Scanner

12 Document feeder

13 Document feeder input tray

2 Chapter 1 Printer overview ENWW

Printer back view

1 Rear door (access for clearing jams)

2 Interface ports

3 Power connection

4 Serial number and product number label

5 Slot for cable-type security lock (on the rear cover of the printer)

ENWW Printer views 3

Interface ports

1USB interface port

2 Ethernet port

3 Fax “line in” port (for attaching the fax phone line to the printer)

(fax models only)

4 Telephone “line out” port (for attaching an extension phone, answering machine, or other device)

(fax models only)

4 Chapter 1 Printer overview ENWW

2-line LCD control panel view (M227sdn models)

78910

1 Control panel display This screen displays menus and printer information.

Left arrow

3 OK button Press the OK button for the following actions:

button

Use this button to navigate through the menus or to decrease a value that appears on the display.

●

Open the control-panel menus.

●

Open a submenu displayed on the control-panel display.

●

Select a menu item.

●

Clear some errors.

●

Begin a print job in response to a control-panel prompt (for example, when the message Press [OK] to continue appears on the control-panel display).

Right arrow

5Cancel

Start Copy

Copy Menu

Copy lighten/darken

Number of copies

Setup

button

button Press this button to cancel a print job or to exit the control panel menus.

button

Use this button to navigate through the menus or to increase a value that appears on the display.

Use this button to start a copy job.

Use this button to open the Copy menu.

Use this button to lighten or darken copies.

Use this button to set the number of copies to be produced.

Use this button to open the Setup menu.

ENWW Printer views 5

Back arrow

button

Use this button for the following actions:

●

Exit the control-panel menus.

●

Scroll back to a previous menu in a submenu list.

●

Scroll back to a previous menu item in a submenu list (without saving changes to the menu item).

12 Ready light (green) The Ready light is on when the printer is ready to print. It blinks when the printer is

13 Attention light (amber) The Attention light blinks when the printer requires user attention. If the Attention light

receiving print data, canceling a print job, or when the printer is in sleep mode.

is on, the printer is in an error state.

6 Chapter 1 Printer overview ENWW

Touchscreen control panel view (M227fdw models)

4 5

1 Back button Returns to the previous screen

2 Home button Provides access to the Home screen

3 Help button Provides access to the control-panel help system

4 Color touchscreen Provides access to menus, help animations, and printer

5 Home page screen indicator The display indicates which Home screen the control panel is

NOTE: While the control panel does not have a standard Cancel button, during many printer processes a

Cancel button appears on the touchscreen. This permits users to cancel a process before the printer

completes it.

information

currently displaying

ENWW Printer views 7

Home screen layout

1 Reset button Touch this button to reset any temporary job settings to the default printer settings.

2 Connection Information

3 Printer status This screen area provides information about the overall printer status.

4 5 6

button

Copy

7 10

Touch this button to open the Connection Information menu, which provides network information.

The button appears as either a wired network icon

depending on the type of network to which the printer is connected.

Touch this button to open the copy menu.

or a wireless network icon ,

Scan

Fax

USB

Supplies

Apps

10 Setup

Touch this button to open the scan menus:

●

Scan to USB Drive

●

Scan to Network Folder

●

Scan to E-mail

Touch this button to open the fax menus.

Touch this button to open the USB Flash Drive menu.

Touch this button to view information about supplies status.

Touch this button to open the Apps menu to print directly from select Web applications.

Touch this button to open the Setup menu.

8 Chapter 1 Printer overview ENWW

How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action Description Example

Touch

Swipe

Scroll

Touch an item on the screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling.

Touch the screen and then move the finger horizontally to scroll the screen sideways.

Touch the screen, and then, without lifting the finger, move the finger vertically to move the screen.

Touch Setup to open the Setup menu.

Swipe the Home screen to access the Setup

Scroll through the Setup menu.

ENWW Printer views 9

Printer specifications

IMPORTANT: The following specifications are correct at the time of publication, but they are subject to

change. For current information, see

●

Technical specifications

●

Supported operating systems

●

Mobile printing solutions

●

Printer dimensions

●

Power consumption, electrical specifications, and acoustic emissions

●

Operating environmental range

Technical specifications

See www.hp.com/support/ljM227MFP for current information.

Supported operating systems

The following information applies to the printer-specific Windows PCL 6 and HP print drivers for OS X and to the in-box software installation CD.

www.hp.com/support/ljM227MFP.

Windows: The HP Software Installer CD installs the “HP PCL.6”, the “HP PCL 6”, or the “HP PCL-6” print driver, depending on the Windows operating system, along with optional software when using the full software installer. Download the "HP PCL.6", the "HP PCL 6", and the "HP PCL-6" print driver from the support website for this printer:

www.hp.com/support/ljM227MFP

Mac computers and OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from the support website, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the in-box CD.

1. Go to

123.hp.com.

2. Follow the steps provided to download the printer software.

Linux: For information and print drivers for Linux, go to

UNIX: For information and print drivers for UNIX

Operating system Driver installed Notes

Windows

Windows Vista

XP SP3 or later, 32-bit

, 32-bit

The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

hplipopensource.com/hplip-web/index.html

, go to www.hp.com/go/unixmodelscripts

The full software installation is not supported for this operating system.

Use UPD drivers for 64-bit operating systems.

The full software installation is not supported for this operating system.

Use UPD drivers for 64-bit operating systems.

10 Chapter 1 Printer overview ENWW

Operating system Driver installed Notes

Windows Server 2003 SP2 or later, 32-bit The HP PCL.6 printer-specific print driver is

installed for this operating system as part of the basic software installation.

Windows Server 2003 R2, 32-bit The HP PCL.6 printer-specific print driver is

installed for this operating system as part of the basic software installation.

Windows 7, 32-bit and 64-bit The HP PCL 6 printer-specific print driver is

installed for this operating system as part of the full software installation.

Windows 8, 32-bit and 64-bit The HP PCL 6 printer-specific print driver is

installed for this operating system as part of the full software installation.

Windows 8.1, 32-bit and 64-bit The HP PCL-6 printer-specific print driver

is installed for this operating system as part of the full software installation.

Windows 10, 32-bit and 64-bit The HP PCL-6 printer-specific print driver

is installed for this operating system as part of the full software installation.

Windows Server 2008, 32-bit The HP PCL.6 printer-specific print driver is

installed for this operating system as part of the basic software installation.

The full software installation is not supported for this operating system.

The HP PCL 6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

The HP PCL-6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

The full software installation is not supported for this operating system.

Windows Server 2008, 64-bit The HP PCL 6 printer-specific print driver is

Windows Server 2008 R2, 64-bit The HP PCL 6 printer-specific print driver is

OS X 10.9 Mavericks, OS X 10.10 Yosemite, and OS X 10.11 El Capitan

installed for this operating system as part of the basic software installation.

The OS X print driver and print utility are available for download from hp.com and might also be available via Apple Software Update. The HP installer software for OS X is not included in the in-box CD.

The full software installation is not supported for this operating system.

For OS X, download the installer from HP Easy Start.

The OS X driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

123.hp.com.

Go to

Follow the steps provided to download the printer software.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM227MFP for HP's

all-inclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD PCL6 and UPD PS driver support

for this printer, go to

www.hp.com/go/upd and click the Specifications tab.

ENWW Printer specifications 11

Mobile printing solutions

HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to

go/LaserJetMobilePrinting.

NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

●

Wi-Fi Direct (wireless models only)

●

HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)

●

HP ePrint app (Available for Android, iOS, and Blackberry)

●

HP All-in-One Remote app for iOS and Android devices

●

HP ePrint software

●

Google Cloud Print

●

AirPrint

●

Android Printing

Printer dimensions

www.hp.com/

Figure 1-1 Dimensions for the printer

K O

Printer fully closed Printer fully open

1. Height 311.5 mm (12.2 in) 419.9 mm (16.5 in)

2. Width 403 mm (15.8 in) 403 mm (15.8 in)

3. Depth 407.4 mm (16 in) 504.1 mm (19.8 in)

Weight (with cartridges) 9.9 kg (21.8 lb)

12 Chapter 1 Printer overview ENWW

Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/ljM227MFP for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert

operating voltages. This will damage the printer and void the printer warranty.

Operating environmental range

Table 1-1 Operating environmental range

Environment Recommended Allowed

Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% (RH)

Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)

ENWW Printer specifications 13

Printer hardware setup and software installation

For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web.

www.hp.com/support/ljM227MFP for HP's all-inclusive help for the printer. Find the following support:

Go to

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

Find warranty and regulatory information

14 Chapter 1 Printer overview ENWW

2 Paper trays

●

Load the Priority input tray

●

Load the Main input tray

●

Load and print envelopes

●

Load and print labels

For more information:

The following information is correct at the time of publication. For current information, see

support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/

ENWW 15

Load the Priority input tray

Introduction

The following information describes how to load paper in the Priority input tray. This tray holds up to 10

sheets of 75 g/m

(20 lb) paper.

NOTE: To avoid paper jams:

●

Never add or remove paper from the Priority input tray during printing.

●

Before loading the tray, remove all of the paper from the input tray and straighten the stack.

●

When loading the tray, do not fan the paper.

●

Use paper that is not wrinkled, folded, or damaged.

1. Open the Main input tray door by grasping the

handle and pulling down.

2. Spread the paper-width guides to the correct

size.

16 Chapter 2 Paper trays ENWW

3. Place the top edge of the paper at the opening of

the Priority input tray. For information about how to orient the paper, see

Priority input tray paper

orientation on page 18.

4. Adjust the paper guides so that they lightly touch

the paper stack, but do not bend the paper.

NOTE: Do not adjust the paper guides tightly

against the paper stack.

NOTE: To prevent jams, adjust the paper guides

to the correct size and do not overfill the tray.

ENWW Load the Priority input tray 17

Priority input tray paper orientation

Paper type Image orientation Duplex mode Paper size How to load paper

Letterhead or Preprinted

Prepunched Portrait 1-sided printing Letter, Legal, Executive,

Portrait 1-sided printing Letter, Legal, Executive,

Statement, Oficio (8.5 x 13), 4 x 6, 5 x 8, A4, A5, A6, RA5, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (D ouble Postcard (JIS))

2-sided printing Letter, Legal, Oficio (8.5 x 13), A4 Face-up

Face-up

Top edge leading into the product

123

Top edge leading into the product

123

Face-up

Holes toward the left side of the product

123

2-sided printing Letter, Legal, Oficio (8.5 x 13), A4 Face-up

Holes toward the left side of the product

123

18 Chapter 2 Paper trays ENWW

Load the Main input tray

Introduction

The following information describes how to load paper in the Main input tray. This tray holds up to 250

sheets of 75 g/m

(20 lb) paper.

NOTE: To avoid paper jams:

●

Never add or remove paper from the Main input tray during printing.

●

Before loading the tray, remove all of the paper from the input tray and straighten the stack.

●

When loading the tray, do not fan the paper.

●

Use paper that is not wrinkled, folded, or damaged.

1. Open the Main input tray door by grasping the

handle and pulling down.

2. Adjust the paper-width guides by squeezing the

adjustment latch on the right guide and sliding the guides to the size of the paper being used.

ENWW Load the Main input tray 19

3. Adjust the paper-length guide by sliding guide to

the size of the paper being used.

4. Load the paper into the tray. For information

about how to orient the paper, see

Main input

tray paper orientation on page 22.

20 Chapter 2 Paper trays ENWW

5. Adjust the guides so that they lightly touch the

paper stack, but do not bend it.

NOTE: Do not adjust the paper guides tightly

against the paper stack.

NOTE: To prevent jams, adjust the paper guides

to the correct size and do not overfill the tray.

6. If the paper is A4 size, Letter-size or smaller,

close the Main input tray door. Use the paperstack window to verify that is correctly loaded.

ENWW Load the Main input tray 21

Main input tray paper orientation

Paper type Image orientation Duplex mode Paper size How to load paper

Letterhead or preprinted

Prepunched Portrait 1-sided printing Letter, Legal, Executive,

Portrait 1-sided printing Letter, Legal, Executive,

2-sided printing Letter, Legal, Oficio (8.5 x 13), A4 Face-up

Face-up

Top edge leading into the product

123

Top edge leading into the product

123

Face-up

Holes toward the left side of the product

123

2-sided printing Letter, Legal, Oficio (8.5 x 13), A4 Face-up

Holes toward the left side of the product

123

22 Chapter 2 Paper trays ENWW

Load and print envelopes

Introduction

The following information describes how to print and load envelopes. The Priority input tray holds up to 10 envelopes. The Main input tray holds up to 10 envelopes.

To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer.

Print envelopes

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print,

and then select the printer.

3. Click or tap the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the envelopes.

5. In the Paper type drop-down list, select Envelope.

6. In the Paper source drop-down list, select Manual feed.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the OK button to print the job.

ENWW Load and print envelopes 23

Envelope orientation

Tray Envelope size How to load envelopes

Priority input tray Envelope #10, Envelope Monarch,

Envelope B5, Envelope C5, Envelope DL

Main input tray Envelope #10, Envelope Monarch,

Envelope B5, Envelope C5, Envelope DL

Face up

Short, postage end leading into the printer

Face up

Short, postage end leading into the printer

24 Chapter 2 Paper trays ENWW

Load and print labels

Introduction

The following information describes how to print and load labels.

To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer. When using manual feed, the printer waits to print the job until it detects that the tray has been opened.

Manually feed labels

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print,

and then select the printer.

3. Click the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the sheets of labels.

5. In the Paper type drop-down list, select Labels.

6. In the Paper source drop-down list, select Manual feed.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the OK button to print the job.

ENWW Load and print labels 25

Label orientation

Tray How to load labels

Priority input tray Face-up

Main input tray Face-up

Top edge leading into the printer

26 Chapter 2 Paper trays ENWW

3 Supplies, accessories, and parts

●

Order supplies, accessories, and parts

●

Configure the HP toner-cartridge-protection supply settings

●

Replace the toner cartridge

●

Replace the imaging drum

For more information:

The following information is correct at the time of publication. For current information, see

support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/

ENWW 27

Order supplies, accessories, and parts

Ordering

Order supplies and paper www.hp.com/go/suresupply

Order genuine HP parts or accessories

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on the computer, enter

www.hp.com/buy/parts

the printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies.

Supplies and accessories

Item Description Cartridge number Part number

Supplies

HP 30A Black LaserJet Toner Cartridge Standard-capacity replacement black toner

HP 30X Black LaserJet Toner Cartridge High-capacity replacement black toner

HP 31A Black LaserJet Toner Cartridge Standard-capacity replacement black toner

HP 32A Original LaserJet Imaging Drum

cartridge

Imaging drum 32A CF232A

30A CF230A

30X CF230X

31A CF231A

Customer self-repair parts

Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More information about the CSR program and benefits can be found at

www.hp.com/go/csr-faq.

Genuine HP replacement parts can be ordered at

www.hp.com/buy/parts or by contacting an HP-authorized

service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name.

●

Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP product warranty.

●

Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no additional charge during the printer warranty period.

Item Description

ADF replaceable film assembly Replacement film for the document feeder Mandatory RM2-1185-000CN

www.hp.com/go/csr-support and

Self-replacement options Part number

28 Chapter 3 Supplies, accessories, and parts ENWW

Configure the HP toner-cartridge-protection supply settings

●

Introduction

●

Enable or disable the Cartridge Policy feature

●

Enable or disable the Cartridge Protection feature

Introduction

Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and protect the cartridges that are installed from theft.

●

Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing only

genuine HP cartridges to be used with the printer. Using genuine HP cartridges ensures the best possible print quality. When someone installs a cartridge that is not a genuine HP cartridge, the printer control panel displays a message that the cartridge is unauthorized and it provides information explaining how to proceed.

●

Cartridge Protection: This feature permanently associates toner cartridges with a specific printer, or

fleet of printers, so they cannot be used in other printers. Protecting cartridges protects your investment. When this feature is enabled, if someone attempts to transfer a protected cartridge from the original printer into an unauthorized printer, that printer will not print with the protected cartridge. The printer control panel displays a message that the cartridge is protected, and it provides information explaining how to proceed.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed

in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

Both features are off by default. Follow these procedures to enable or disable them.

Enable or disable the Cartridge Policy feature

Use the printer control panel to enable the Cartridge Policy feature

1. Open the menus by touching or pressing the Setup button or the OK button on the printer control

panel.

2. Open the following menus:

●

System Setup

●

Supply Settings

●

Cartridge Policy

3. Select Authorized HP.

Use the printer control panel to disable the Cartridge Policy feature

1. Open the menus by touching or pressing the Setup button or the OK button on the printer control

panel.

2. Open the following menus:

ENWW Configure the HP toner-cartridge-protection supply settings 29

●

System Setup

●

Supply Settings

●

Cartridge Policy

3. Select Off.

Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature

1. Open the HP EWS.

a. 2-line control panels: View the control-panel display to see the IP address.

Touchscreen control panels: From the Home screen on the printer control panel, touch the

Network

b. Open a web browser, and in the address line, type the IP address or host name exactly as it

displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

button to display the IP address or host name.

2. Click the System tab.

3. From the left navigation pane, select Supply Settings.

4. From the Cartridge Policy drop-down list, select Authorized HP.

5. Click the Apply button.

Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature

1. Open the HP EWS.

a. 2-line control panels: View the control-panel display to see the IP address.

Touchscreen control panels: From the Home screen on the printer control panel, touch the

Network

b. Open a web browser, and in the address line, type the IP address or host name exactly as it

displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

button to display the IP address or host name.

2. Click the System tab.

3. From the left navigation pane, select Supply Settings.

30 Chapter 3 Supplies, accessories, and parts ENWW

4. From the Cartridge Policy drop-down menu, select Off.

5. Click the Apply button.

Troubleshoot Cartridge Policy control panel error messages

Error message Description Recommended action

10.30.0X Unauthorized <Color> Cartridge The administrator has configured this printer to use only genuine HP supplies that are still under warranty. The cartridge must be replaced to continue printing.

Replace the cartridge with a genuine HP toner cartridge.

If you believe you purchased a genuine HP supply, visit

anticounterfeit to determine if the toner

cartridge is a genuine HP cartridge, and learn what to do if it is not a genuine HP cartridge.

Enable or disable the Cartridge Protection feature

Use the printer control panel to enable the Cartridge Protection feature

1. Open the menus by touching or pressing the Setup button or the OK button on the printer control

panel.

2. Open the following menus:

●

System Setup

●

Supply Settings

●

Cartridge Protection

3. Select Protect Cartridges.

www.hp.com/go/

4. When the printer prompts to confirm, select Continue to enable the feature.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed

in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the Cartridge Protection feature before installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

Use the printer control panel to disable the Cartridge Protection feature

1. Open the menus by touching or pressing the Setup button or the OK button on the printer control

panel.

2. Open the following menus:

●

System Setup

●

Supply Settings

●

Cartridge Protection

3. Select Off.

ENWW Configure the HP toner-cartridge-protection supply settings 31

Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature

1. Open the HP EWS.

a. 2-line control panels: View the control-panel display to see the IP address.

Touchscreen control panels: From the Home screen on the printer control panel, touch the

Network

b. Open a web browser, and in the address line, type the IP address or host name exactly as it

displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

2. Click the System tab.

3. From the left navigation pane, select Supply Settings.

4. From the Cartridge Protection drop-down list, select Protect Cartridges.

5. Click the Apply button.

button to display the IP address or host name.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed

in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the Cartridge Protection feature before installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature

1. Open the HP EWS.

a. 2-line control panels: View the control-panel display to see the IP address.

Touchscreen control panels: From the Home screen on the printer control panel, touch the

Network

b. Open a web browser, and in the address line, type the IP address or host name exactly as it

displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

button to display the IP address or host name.

2. Click the System tab.

3. From the left navigation pane, select Supply Settings.

32 Chapter 3 Supplies, accessories, and parts ENWW

4. From the Cartridge Protection drop-down list, select Off.

5. Click the Apply button.

Troubleshoot Cartridge Protection control panel error messages

Error message Description Recommended action

10.57.0X Protected <Color> Cartridge The cartridge can only be used in the printer or fleet of printers that initially protected it using HP Cartridge Protection.

The Cartridge Protection feature allows an administrator to restrict cartridges to work in only one printer or fleet of printers. The cartridge must be replaced to continue printing.

Replace the cartridge with a new toner cartridge.

ENWW Configure the HP toner-cartridge-protection supply settings 33

Replace the toner cartridge

●

Introduction

●

Toner-cartridge information

●

Remove and replace the toner cartridge

Introduction

The following information provides details about the toner cartridge for the printer, and it includes instructions to replace it.

Toner-cartridge information

This printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.

To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at

www.hp.com/

go/suresupply. Scroll to the bottom of the page and verify that the country/region is correct.

Item Description Cartridge number Part number

HP 30A Black LaserJet Toner Cartridge

HP 30X Black LaserJet Toner Cartridge

HP 31A Black LaserJet Toner Cartridge

Standard-capacity replacement black toner cartridge

High-capacity replacement black toner cartridge

Standard-capacity replacement black toner cartridge

30A CF230A

30X CF230X

31A CF231A

NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield.

For more information, go to

www.hp.com/go/learnaboutsupplies.

Do not remove the toner cartridge from its package until it is time to replace it.

CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.

The following illustration shows the toner-cartridge components.

34 Chapter 3 Supplies, accessories, and parts ENWW

1 Toner cartridge

CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot

water sets toner into fabric.

NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.

Remove and replace the toner cartridge

1. Lift the scanner assembly.

ENWW Replace the toner cartridge 35

2. Open the cartridge door.

3. Remove the used toner cartridge from the

printer.

4. Remove the new-toner cartridge package from

the box, and then pull the release tab on the packaging.

36 Chapter 3 Supplies, accessories, and parts ENWW

5. Remove the new toner cartridge from the opened

packaging shell. Place the used toner cartridge in the shell for recycling.

6. Align the new toner cartridge with the tracks

inside the printer, and install the new toner cartridge until it is firmly seated.

ENWW Replace the toner cartridge 37

7. Close the cartridge door.

8. Lower the scanner assembly.

38 Chapter 3 Supplies, accessories, and parts ENWW

Replace the imaging drum

●

Introduction

●

Imaging drum information

●

Remove and replace the imaging drum

Introduction

The following information provides details about the imaging drum for the printer, and it includes instructions to replace it.

Imaging drum information

This printer indicates when the imaging drum needs to be replaced. The actual imaging drum life remaining can vary. Consider having a replacement imaging drum available to install when print quality is no longer acceptable.

To purchase imaging drums for the printer, go to HP SureSupply at bottom of the page and verify that the country/region is correct.

Item Description Cartridge number Part number

HP 32A Original LaserJet Imaging Drum

Do not remove the imaging drum from its package until it is time to replace it.

CAUTION: To prevent damage to the imaging drum, do not expose it to light for more than a few minutes.

Cover the imaging drum if it must be removed from the printer for an extended period of time.

The following illustration shows the imaging-drum components.

Replacement imaging drum 32A CF232A

www.hp.com/go/suresupply. Scroll to the

1 Imaging drum

CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems.

ENWW Replace the imaging drum 39

Information about recycling used imaging drums is in the imaging-drum box.

Remove and replace the imaging drum

1. Lift the scanner assembly.

2. Open the cartridge door.

3. Temporarily remove the toner cartridge from the

printer.

40 Chapter 3 Supplies, accessories, and parts ENWW

4. Remove the used imaging drum from the printer.

5. Remove the new imaging drum package from the

box, and then release the packaging.

6. Remove the new imaging-drum package from the

package.

ENWW Replace the imaging drum 41

7. Do not touch the imaging drum. Fingerprints on

the imaging drum can cause print-quality problems.

8. Align the new imaging drum with the tracks

inside the printer, and install the new imaging drum until it is firmly seated.

9. Align the toner cartridge with the tracks inside

the printer, and install the toner cartridge until it is firmly seated.

42 Chapter 3 Supplies, accessories, and parts ENWW

10. Close the cartridge door.

11. Lower the scanner assembly.

ENWW Replace the imaging drum 43

44 Chapter 3 Supplies, accessories, and parts ENWW

4Print

●

Print tasks (Windows)

●

Print tasks (OS X)

●

Mobile printing

●

Use walk-up USB printing (touchscreen models only)

For more information:

The following information is correct at the time of publication. For current information, see

support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/

ENWW 45

Print tasks (Windows)

How to print (Windows)

The following procedure describes the basic printing process for Windows.

1. From the software program, select the Print option.

2. Select the printer from the list of printers. To change settings, click or tap the Properties or

Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select

Print, and then select the printer.

NOTE: For more information, click the Help (?) button in the print driver.

NOTE: The print driver might look different than what is shown here, but the steps are the same.

46 Chapter 4 Print ENWW

3. Click or tap the tabs in the print driver to configure the available options. For example, set the paper

orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab.

4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from

this screen.

5. Click or tap the OK button to print the job.

ENWW Print tasks (Windows) 47

Automatically print on both sides (Windows)

Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides manually.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select

Print, and then select the printer.

3. Click or tap the Finishing tab.

4. Select the Print on both sides check box. Click the OK button to close the Document Properties dialog

box.

5. In the Print dialog box, click the OK button to print the job.

Manually print on both sides (Windows)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select

Print, and then select the printer.

3. Click or tap the Finishing tab.

4. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the

job.

5. Retrieve the printed stack from the output bin, and place it in Tray 1.

6. If prompted, touch the appropriate control panel button to continue.

48 Chapter 4 Print ENWW

Print multiple pages per sheet (Windows)

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select

Print, and then select the printer.

3. Click or tap the Finishing tab.

4. Select the number of pages per sheet from the Pages per sheet drop-down list.

5. Select the correct Print page borders, Page order, and Orientation options. Click the OK button to close

the Document Properties dialog box.

6. In the Print dialog box, click the OK button to print the job.

Select the paper type (Windows)

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select

Print, and then select the printer.

3. Click or tap the Paper/Quality tab.

4. From the Paper type drop-down list, click the More... option.

5. Expand the list of Type is: options.

6. Expand the category of paper types that best describes your paper.

7. Select the option for the type of paper you are using, and then click the OK button.

8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK

button to print the job.

ENWW Print tasks (Windows) 49

Additional print tasks

Go to www.hp.com/support/ljM227MFP.

Instructions are available for performing specific print tasks, such as the following:

●

Create and use printing shortcuts or presets

●

Select the paper size, or use a custom paper size

●

Select the page orientation

●

Create a booklet

●

Scale a document to fit a specific paper size

●

Print the first or last pages of the document on different paper

●

Print watermarks on a document

50 Chapter 4 Print ENWW

Print tasks (OS X)

How to print (OS X)

The following procedure describes the basic printing process for OS X.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.

NOTE: The name of the item varies for different software programs.

4. Click the Print button.

Automatically print on both sides (OS X)

NOTE: This information applies to printers that include an automatic duplexer.

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using

AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for different software programs.

4. Select a binding option from the Two-Sided drop-down list.

5. Click the Print button.

Manually print on both sides (OS X)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using

AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.

NOTE: The name of the item varies for different software programs.

4. Click the Manual Duplex box, and select a binding option.

5. Click the Print button.

6. Go to the printer, and remove any blank paper that is in Tray 1.

ENWW Print tasks (OS X) 51

7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input

tray.

8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (OS X)

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for different software programs.

4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each

sheet.

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Borders menu, select the type of border to print around each page on the sheet.

7. Click the Print button.

Select the paper type (OS X)

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality

menu.

NOTE: The name of the item varies for different software programs.

4. Select from the Media & Quality or Paper/Quality options.

NOTE: This list contains the master set of options available. Some options are not available on all

printers.

●

Media Type: Select the option for the type of paper for the print job.

●

Print Quality: Select the resolution level for the print job.

●

Edge-To-Edge Printing: Select this option to print close to the paper edges.

●

EconoMode: Select this option to conserve toner when printing drafts of documents.

5. Click the Print button.

52 Chapter 4 Print ENWW

Additional print tasks

Go to www.hp.com/support/ljM227MFP.

Instructions are available for performing specific print tasks, such as the following:

●

Create and use printing shortcuts or presets

●

Select the paper size, or use a custom paper size

●

Select the page orientation

●

Create a booklet

●

Scale a document to fit a specific paper size

●

Print the first or last pages of the document on different paper

●

Print watermarks on a document

ENWW Print tasks (OS X) 53

Mobile printing

Introduction

go/LaserJetMobilePrinting.

NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

●

Wi-Fi Direct and NFC Printing (wireless models only)

●

HP ePrint via email

●

HP ePrint software

●

AirPrint

●

Android embedded printing

Wi-Fi Direct and NFC Printing (wireless models only)

Wi-Fi Direct and NFC enable printing from a wireless mobile device without requiring a connection to a network or the Internet. NFC capabilities enable easy one-to-one print connection for mobile devices using device-to-device touch.

www.hp.com/

Not all mobile operating systems are currently supported by Wi-Fi Direct and NFC. If the mobile device does not support Wi-Fi Direct, you must change the wireless network connection of the device to the Wi-Fi Direct connection of the printer before printing.

NOTE: For non-Wi-Fi Direct capable mobile devices, the Wi-Fi Direct connection only enables printing. After

using Wi-Fi Direct to print, you must reconnect to a local network in order to access the Internet.

To access to the printer Wi-Fi Direct connection, complete the following steps:

From the Home screen on the printer control panel, touch the Connection Information

button.

2. Open the following menus:

●

Wi-Fi Direct

●

Settings

●

Connection Method

3. Choose one of the following connection methods:

●

Automatic: Choosing this option sets the password to 12345678.

●

Manual: Choosing this option generates a secure, randomly generated password.

4. On the mobile device, open the Wi-Fi or the Wi-Fi Direct menu.

5. From the list of available networks, select the printer name.

54 Chapter 4 Print ENWW

NOTE: If the printer name does not display, you might be out of range of the Wi-Fi Direct signal. Move

the device closer to the printer.

6. If prompted, enter the Wi-Fi Direct password.

NOTE: For Android devices that support Wi-Fi Direct, if the connection method is set to Automatic, the

connection will occur automatically, without a password prompt. If the connection method is set to Manual, you will need to either press the OK button, or provide a personal identification number (PIN) — displayed on the printer control panel — as a password on the mobile device.

NOTE: To access the Wi-Fi Direct password, from Home screen on the printer control panel, touch the

Connection Information

7. Open the document, and then select the Print option.

NOTE: If the mobile device does not support printing, install the HP ePrint mobile app.

8. Select the printer from the list of available printers, and then select Print.

9. After the print job is complete, some mobile devices need to be reconnected to the local network.

●

Android 4.0 and later tablets and phones with the HP Print Service or Mopria mobile printing plugin installed

●

Most Windows 8.1 computers, tablets, and laptops that have the HP print driver installed

button.

The following devices and computer operating systems do not support Wi-Fi Direct, but can print to a printer that does:

●

Apple iPhone and iPad

●

Mac computers running OS X

For more information on Wi-Fi Direct printing, go to

NFC and Wi-Fi Direct capabilities can be enabled or disabled from the printer control panel.

Enable or disable Wi-Fi Direct

Wi-Fi Direct capabilities must be enabled first from the printer control panel.

From the Home screen on the printer control panel, select the Connection Information

button.

2. Open the following menus:

●

Wi-Fi Direct

●

Settings

●

On/Off

3. Touch the On menu item. Touching the Off button disables Wi-Fi Direct printing.

www.hp.com/go/wirelessprinting.

ENWW Mobile printing 55

NOTE: In environments where more than one model of the same printer is installed, it might be helpful to

provide each printer a unique Wi-Fi Direct name for easier printer identification for Wi-Fi Direct printing. The Wi-Fi Direct Name is also available by touching the Connection Information

screen on the printer control panel, and then touching the Wi-Fi Direct icon.

Change the printer Wi-Fi Direct name

Follow this procedure to change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS):

Step one: Open the HP Embedded Web Server

From the Home screen on the printer control panel, touch the Connection Information

button, and then touch the Network Connected button or the Network Wi-Fi ON button to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on

the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe,

select the option to continue to the website. Accessing this website will not harm the computer.

Step two: Change the Wi-Fi Direct name

icon from the Home

1. Click the Networking tab.

2. On the left navigation pane, click the Wi-Fi Direct Setup link.

3. In the Wi-Fi Direct Name field, enter the new name.

4. Click Apply.

HP ePrint via email

Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from any email-enabled device.

To use HP ePrint, the printer must meet these requirements:

●

The printer must be connected to a wired or wireless network and have Internet access.

●

HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.

Follow this procedure to enable HP Web Services and register with HP Connected:

NOTE: The steps vary according to the type of control panel.

56 Chapter 4 Print ENWW

1 2

1 2-line control panel

2 Touchscreen control panel

2-line control panels

On the printer control panel, press the Setup select Show IP Address to display the IP address or host name.

Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

button. Open the Network Setup menu, and then

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

Click the HP Web Services tab, and then click Enable. The printer enables Web Services, and then prints an information page.

The information page contains the printer code necessary to register the HP printer at HP Connected.

www.hpconnected.com to create an HP ePrint account and complete the setup process.

Go to

Touchscreen control panels:

From the Home screen on the printer control panel, touch the Connection Information

button.

Open the following menus:

○

HP ePrint

○

Settings

○

Enable Web Services

Touch the Print button to read the terms of use agreement. Touch the OK button to accept the terms of use and enable HP Web Services

ENWW Mobile printing 57

The printer enables Web Services, and then prints an information page. The information page contains the printer code that necessary to register the HP printer at HP Connected.

Go to

HP ePrint software

The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP ePrint-capable printer. This software makes it easy to find HP ePrint-enabled printers that are registered to your HP Connected account. The target HP printer can be located in the office or at locations across the globe.

●

Windows: After installing the software, open the Print option from within your application, and then select HP ePrint from the installed printers list. Click the Properties button to configure print options.

●

OS X: After installing the software, select File, Print, and then select the arrow next to PDF (in the bottom left of the driver screen). Select HP ePrint.

For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or WAN) to products that support UPD PostScript®.

Windows and OS X both support IPP printing to LAN or WAN network-connected products that support ePCL.

Windows and OS X also both support printing PDF documents to public print locations and printing using HP ePrint via email through the cloud.

www.hp.com/go/eprintsoftware for drivers and information.

Go to

NOTE: For Windows, the name of the HP ePrint Software print driver is HP ePrint + JetAdvantage.

www.hpconnected.com to create an HP ePrint account and complete the setup process.

AirPrint

NOTE: The HP ePrint software is a PDF workflow utility for OS X, and is not technically a print driver.

NOTE: HP ePrint Software does not support USB printing.

Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running OS X 10.7 Lion and newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following mobile applications:

●

Mail

●

Photos

●

Safari

●

iBooks

●

Select third-party applications

To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more information about using AirPrint and about which HP printers are compatible with AirPrint, go to

www.hp.com/go/LaserJetMobilePrinting.

NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and

earlier do not support USB connections.

58 Chapter 4 Print ENWW

Android embedded printing

HP's built-in print solution for Android and Kindle enables mobile devices to automatically find and print to HP printers that are either on a network or within wireless range for Wi-Fi Direct printing.

The printer must be connected to the same network (sub-net) as the Android device.

The print solution is built into the many versions of the operating system.

NOTE: If printing is not available on your device, go to the

Print Service Plugin.

For more information on how to use Android embedded printing and which Android devices are supported, go

www.hp.com/go/LaserJetMobilePrinting.

Google Play > Android apps and install the HP

ENWW Mobile printing 59

Use walk-up USB printing (touchscreen models only)

Introduction

This printer features walk-up USB printing, for quickly printing files without sending them from a computer. The printer accepts standard USB flash drives in the USB port. It supports the following types of files:

●

.pdf

●

.jpg

●

.prn and .PRN

●

.cht and .CHT

●

.pxl

●

.pcl and .PCL

●

.ps and .PS

Step one: Access USB files on the printer

1. Insert the USB flash drive into the walk-up USB port on the printer.

2. The USB Flash Drive menu opens with the following options:

●

Print Documents

●

View and Print Photos

●

Scan to USB Drive

Step two: Print USB documents

Option one: Print documents

1. To print a document, select Print Documents.

2. Select the name of the document to print. If the document is stored in a folder, select the folder first,

and then select the document to print.

3. When the summary screen opens, the following settings can be adjusted:

●

Number of Copies

●

Paper Size

●

Paper Type

●

Fit to Page

●

Collation

●

Output Color (color printers only)

4. Select Print to print the document.

5. Retrieve the printed job from the output bin, and remove the USB flash drive.

60 Chapter 4 Print ENWW

Option two: Print photos

1. To print photos, select View and Print Photos.

2. Select the preview image of each photo to be printed, and then select Done.

3. When the summary screen opens, the following settings can be adjusted:

●

Image Size

●

Paper Size

●

Paper Type

●

Number of Copies

●

Output Color (color printers only)

●

Lighter/Darker

4. Select Print to print the photos.

5. Retrieve the printed job from the output bin, and remove the USB flash drive.

ENWW Use walk-up USB printing (touchscreen models only) 61

62 Chapter 4 Print ENWW

5Copy

●

Make a copy

●

Copy on both sides (duplex)

●

Additional copy tasks

For more information:

The following information is correct at the time of publication. For current information, see

support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/

ENWW 63

Make a copy

NOTE: The steps vary according to the type of control panel.

1 2

1 2-line control panel

2 Touchscreen control panel

2-line control panels:

1. Load the document on the scanner glass according to the indicators on the printer.

Press the Copy Menu

3. To optimize copy quality for different types of documents, use the arrow keys to select the Optimize

menu, and then press the OK button. The following copy-quality settings are available:

●

Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the default setting.

●

Mixed: Use this setting for documents that contain a mixture of text and graphics.

●

Text: Use this setting for documents that contain mostly text.

●

Picture: Use this setting for documents that contain mostly graphics.

Press the Number of Copies

Press the OK button.

Press the Start Copy

Touchscreen control panels:

1. Load the document on the scanner glass according to the indicators on the printer.

From the Home screen on the printer control panel, touch the Copy

button.

button, and then use the arrow keys to adjust the number of copies.

button to start copying.

icon.

3. To optimize copy quality for different types of documents, touch the Settings button, and then scroll to

and touch the Optimize button. Swipe the control panel screen to scroll through the options, and then touch an option to select it. The following copy-quality settings are available:

64 Chapter 5 Copy ENWW

●

Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the

default setting.

●

Mixed: Use this setting for documents that contain a mixture of text and graphics.

●

Text: Use this setting for documents that contain mostly text.

●

Picture: Use this setting for documents that contain mostly graphics.

4. Touch Number of Copies, and then use the touchscreen keypad to adjust the number of copies.

5. Touch the Start Copy button to start copying.

ENWW Make a copy 65

Copy on both sides (duplex)

●

Copy on both sides manually

NOTE: The steps vary according to the type of control panel.

1 2

1 2-line control panel

2 Touchscreen control panel

2-line control panels:

1. Place the document face-down on the scanner glass with the upper-left corner of the page in the upper-

left corner of the glass. Close the scanner.

Press the Copy Menu

3. Use the arrow keys to select the Two-sided menu, and then press the OK button.

4. Use the arrow keys to select an option, and then press the OK button.

Press the Start Copy

6. The printer prompts you to load the next original document. Place it on the glass, and then press the

Start Copy

7. Repeat this process until you have scanned the last page. Press the OK button to finish printing the

copies.

Touchscreen control panels:

1. Place the document face-down on the scanner glass with the upper-left corner of the page in the upper-

left corner of the glass. Close the scanner.

From the Home screen on the printer control panel, touch the Copy

3. Touch the Settings button.

button.

button to start copying.

button.

icon.

4. Scroll to and touch the Two-Sided button.

5. Swipe through the options, and then touch an option to select it.

66 Chapter 5 Copy ENWW

6. Touch the Start Copy button to start copying.

7. The printer prompts you to load the next original document. Place it on the glass, and then touch the OK

button.

8. Repeat this process until you have scanned the last page. Touch the Done button to finish printing the

copies.

ENWW Copy on both sides (duplex) 67

Additional copy tasks

Go to www.hp.com/support/ljM227MFP.

Instructions are available for performing specific copy tasks, such as the following:

●

Copy or scan pages from books or other bound documents

●

Copy mixed-size documents

●

Copy or scan both sides of an identification card

●

Copy or scan a document into a booklet format

68 Chapter 5 Copy ENWW

6Scan

●

Scan by using the HP Scan software (Windows)

●

Scan by using the HP Easy Scan software (OS X)

●

Set up the Scan to E-mail feature (touchscreen models only)

●

Set up the Scan to Network Folder feature (touchscreen models only)

●

Scan to a USB flash drive (touchscreen models only)

●

Scan to email (touchscreen models only)

●

Scan to a network folder (touchscreen models only)

●

Additional scan tasks

For more information:

The following information is correct at the time of publication. For current information, see

support/ljM227MFP.

HP's all-inclusive help for the printer includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/

ENWW 69

Scan by using the HP Scan software (Windows)

Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image as a file or send it to another software application.

1. Open the HP Printer Assistant.

●

Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name.

●

Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.

●

Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, select the icon with the printer's name, and then open HP Printer Assistant.

2. In the HP Printer Assistant, select Scan, and then select Scan a Document or Photo.

3. Adjust the settings if necessary.

4. Click Scan.

70 Chapter 6 Scan ENWW

Scan by using the HP Easy Scan software (OS X)

Use the HP Easy Scan software to initiate scanning from software on your computer.

1. Load the document in the document feeder or on the scanner glass according to the indicators on the

printer.

2. From the computer, open HP Easy Scan, which is located in the Applications folder.

3. Follow the on-screen instructions to scan the document.

4. When you have scanned all the pages, click File and then Save to save them to a file.

ENWW Scan by using the HP Easy Scan software (OS X) 71

Set up the Scan to E-mail feature (touchscreen models only)

●

Introduction

●

Before you begin

●

Method one: Use the Scan to Email Wizard (Windows)

●

Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows)

●

Set up the Scan to E-mail feature on a Mac

Introduction

The printer has a feature that enables it to scan a document and send it to one or more email addresses. To use this scan feature, the printer must be connected to a network; however, the feature is not available until it has been configured. There are two methods for configuring Scan to Email, the Scan to Email Setup Wizard (Windows), which is installed in the HP program group for the printer as part of the full software installation in Windows 7, and the Scan to Email Setup through the HP Embedded Web Server (EWS). Use the following information to set up the Scan to Email feature.

Before you begin

To set up the Scan to Email feature, the printer must have an active network connection to the same network as the computer that will run the setup process.

Administrators need the following information before beginning the configuration process.

●

Administrative access to the printer

●

SMTP server (e.g., smtp.mycompany.com)

NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information,

contact the email/Internet service provider or system administrator for the information. SMTP server names and port names are typically easy to find by doing an Internet search. For example, use terms like "gmail smtp server name" or "yahoo smtp server name" to search.

●

SMTP port number

●

SMTP server authentication requirements for outgoing email messages, including the user name and password used for authentication, if applicable.

NOTE: Consult your email service provider's documentation for information on digital sending limits

for your email account. Some providers may temporarily lock your account if you exceed your sending limit.

Method one: Use the Scan to Email Wizard (Windows)

Some HP printers include driver installation from a software CD. At the end of this installation is an option to

Setup Scan to Folder and Email. The setup wizards include the options for basic configuration.

NOTE: Some operating systems do not support the Scan to Email Wizard.

1. Open the HP Printer Assistant.

72 Chapter 6 Scan ENWW

●

Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name.

●

Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.

●

2. In the HP Printer Assistant, select Scan, and then select Scan to E-mail Wizard.

NOTE: If the Scan to E-mail Wizard option is not available, use

feature via the HP Embedded Web Server (Windows) on page 74

3. In the Outgoing Email Profiles dialog, click the New button. The Scan to Email Setup dialog opens.

4. On the 1. Start page, enter the sender’s email address in the Email Address field.

5. In the Display Name field, enter the sender’s name. This is the name that will display on the printer

control panel.

6. To require a PIN to be entered on the printer control panel before the printer can send an email, enter a

4-digit PIN in the Security PIN field, and then re-enter the PIN in the Confirm Security PIN field, and then click Next.

NOTE: HP recommends creating a PIN to secure the email profile.

NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is

used to send a scan to email.

7. On the 2. Authenticate page, enter the SMTP Server name and SMTP Port number.

NOTE: In most cases, the default port number does not need to be changed.

NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number,

and SSL settings from the service provider’s website or other sources. Typically, for Gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.

Method two: Set up the Scan to Email

Please refer to online sources to confirm these server settings are current and valid at the time of configuration.

8. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/TLS)

check box.

9. Select the Maximum Size of Email from the drop-down menu.

NOTE: HP recommends using the default file size of Automatic for the maximum size.

10. If the SMTP server requires authentication to send an email, select the Email Log-in Authentication

check box, enter the User ID and Password, and then click Next.

11. On the 3. Configure page, to automatically copy the sender on email messages sent from the profile,

select Include sender in all email messages sent out successfully from the printer, and then click Next.

ENWW Set up the Scan to E-mail feature (touchscreen models only) 73

12. On the 4. Finish page, review the information and verify all the settings are correct. If there is an error,

click the Back button to correct the error. If the settings are correct, click the Save and Test button to test the configuration.

13. When the Congratulations message displays, click Finish to complete the configuration.

14. The Outgoing Email Profiles dialog now shows the newly added sender email profile. Click Close to exit

the wizard.

Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows)

●

Step one: Access the HP Embedded Web Server (EWS)

●

Step two: Configure the Scan to E-mail feature

●

Step three: Add contacts to the E-mail Address Book

●

Step four: Configure the default E-mail Options

Step one: Access the HP Embedded Web Server (EWS)

From the Home screen on the printer control panel, touch the Network button to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on

the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe,

select the option to continue to the website. Accessing this website will not harm the computer.

Step two: Configure the Scan to E-mail feature

1. In the HP EWS, click the System tab.

2. On the left navigation pane, click the Administration link.

3. In the Enabled Features area, set the Scan to Email option to On.

4. Click the Scan tab.

5. On the left navigation pane, click the Outgoing E-mail Profiles link.

6. On the Outgoing E-mail Profiles page, click the New button.

7. In the E-mail Address area, complete the following fields:

button or the Wireless

a. In the Your E-mail Address field, enter the sender’s email address for the new outgoing email

profile.

b. In the Display Name field, enter the sender’s name. This is the name that will display on the

printer control panel.

8. In the SMTP Server Settings area, complete the following fields:

74 Chapter 6 Scan ENWW

a. In the SMTP Server field, enter the address of the SMTP server.

b. In the SMTP Port field, enter the SMTP port number.

NOTE: In most cases, the default port number does not need to be changed.

NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port

number, and SSL settings from the service provider’s website or other sources. Typically, for Gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.

Please refer to online sources to confirm these server settings are current and valid at the time of configuration.

c. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/

TLS) check box.

9. If the SMTP server requires authentication to send an email, complete the following fields in the SMTP

Authentication area:

a. Select the SMTP server requires authentication for outgoing e-mail messages check box.

b. In the SMTP User ID field, enter the user ID for the SMTP server.

c. In the SMTP Password field, enter the password for the SMTP server.

10. To require a PIN to be entered on the printer control panel before an email is sent using the email

address, complete the following fields in the Optional PIN area:

a. In the PIN (Optional) field, enter a four digit PIN.

b. In the Confirm PIN field, re-enter the four digit PIN.

NOTE: HP recommends creating a PIN to secure the email profile.

NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is

used to send a scan to email.

11. To configure optional email preferences, complete the following fields in the E-mail Message

Preferences area:

a. From the Maximum Size for E-mail Message Attachments drop-down, select the maximum size

for email message attachments.

NOTE: HP recommends using the default file size of Automatic for the maximum size.

b. To automatically copy the sender on email messages sent from the profile, select the Auto CC

check box.

12. Review all the information, and then click one of the following options:

●

Save and Test: Select this option to save the information and test the connection.

●

Save Only: Select this option to save the information without testing the connection.

●

Cancel: Select this option to quit the configuration without saving.

ENWW Set up the Scan to E-mail feature (touchscreen models only) 75

Step three: Add contacts to the E-mail Address Book

▲

In the left navigation pane, click E-mail Address Book to add email addresses to the address book accessible from the printer.

To enter an individual email address complete the following task:

a. In the Contact Name field, enter the name of the new email contact.

b. In the Contact E-mail Address, enter the email address of the new email contact.

c. Click Add/Edit.

To create an email group, complete the following task:

a. Click New Group.

b. In the Enter the group name field, enter a name for the new group.

c. Click a name in the All Individuals area, and then click the arrow button to move it to the

Individuals in Group area.

NOTE: Select multiple names at one time by pressing Ctrl and then clicking a name.

d. Click Save.

Step four: Configure the default E-mail Options

▲

In the left navigation pane, click E-mail options to configure the default email options.

a. In the Default Subject and Body Text area, complete the following fields:

i. In the E-mail Subject field, enter a default subject line for the email messages.

ii. In the Body Text field, enter a custom default message for the email messages.

iii. Select Show body text to enable the default body text to display in emails.

iv. Select Hide body text to suppress the default body text for an email.

b. In the Scan Settings area, complete the following fields:

i. From the Scan File Type drop-down, select the default file format for scanned files.

ii. From the Scan Paper Size drop-down, select the default paper size for scanned files.

iii. From the Scan Resolution drop-down, select the default resolution for scanned files.

NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail.

Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller.

iv. From the Output Color drop-down, select Black & White or Color.

v. In the File Name Prefix field, enter a file name prefix (e.g., MyScan).

c. Click Apply.

76 Chapter 6 Scan ENWW

Set up the Scan to E-mail feature on a Mac

●

Step one: Access the HP Embedded Web Server (EWS)

●

Step two: Configure the Scan to E-mail feature

●

Step three: Add contacts to the E-mail Address Book

●

Step four: Configure the default E-mail Options

Step one: Access the HP Embedded Web Server (EWS)

Use one of the following methods to open the Embedded Web Server (EWS) interface.

Method one: Use a web browser to open the HP Embedded Web Server (EWS)

From the Home screen on the printer control panel, touch the Network button to display the IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on

the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe,

select the option to continue to the website. Accessing this website will not harm the computer.

button or the Wireless

Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)

1. Open the Applications folder, select HP, and then select HP Utility. The main HP Utility screen displays.

2. In the main HP Utility screen, access the HP Embedded Web Server (EWS) in one of the following ways:

●

In the Printer Settings area, click Additional Settings, and then click Open Embedded Web Server.

●

In the Scan Settings area, click Scan to Email, and then click Begin Scan to E-mail Setup....

The HP Embedded Web Server (EWS) opens.

Step two: Configure the Scan to E-mail feature

1. In the HP EWS, click the System tab.

2. On the left navigation pane, click the Administration link.

3. In the Enabled Features area, set the Scan to Email option to On.

4. Click the Scan tab.

5. On the left navigation pane, click the Outgoing E-mail Profiles link.

6. On the Outgoing E-mail Profiles page, click the New button.

7. In the E-mail Address area, complete the following fields:

ENWW Set up the Scan to E-mail feature (touchscreen models only) 77

a. In the Your E-mail Address field, enter the sender’s email address for the new outgoing email

profile.

b. In the Display Name field, enter the sender’s name. This is the name that will display on the

printer control panel.

8. In the SMTP Server Settings area, complete the following fields:

a. In the SMTP Server field, enter the address of the SMTP server.

b. In the SMTP Port field, enter the SMTP port number.

NOTE: In most cases, the default port number does not need to be changed.

NOTE: If you are using a hosted SMTP service such as gmail, verify the SMTP address, port

number, and SSL settings from the service provider’s website or other sources. Typically, for gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.

Please refer to online sources to confirm these server settings are current and valid at the time of configuration.

c. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/

TLS) check box.

9. If the SMTP server requires authentication to send an email, complete the following fields in the SMTP

Authentication area:

a. Select the SMTP server requires authentication for outgoing e-mail messages check box.

b. In the SMTP User ID field, enter the user ID for the SMTP server.

c. In the SMTP Password field, enter the password for the SMTP server.

10. To require a PIN to be entered on the printer control panel before an email is sent using the email

address, complete the following fields in the Optional PIN area:

a. In the PIN (Optional) field, enter a four digit PIN.

b. In the Confirm PIN field, re-enter the four digit PIN.

NOTE: HP recommends creating a PIN to secure the email profile.

NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is

used to send a scan to email.

11. To configure optional email preferences, complete the following fields in the E-mail Message

Preferences area:

a. From the Maximum Size for E-mail Message Attachments drop-down, select the maximum size

for email message attachments.

NOTE: HP recommends using the default file size of Automatic for the maximum size.

b. To automatically copy the sender on email messages sent from the profile, select the Auto CC

check box.

12. Review all the information, and then click one of the following options:

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