User Guide
LaserJet Pro M201, M202
www.hp.com/support/ljM201
www.hp.com/support/ljM202
M201dw
M202dw
M201n
M202n
M201d
M202d
HP LaserJet Pro M201, M202
User Guide
Copyright and License
Trademark Credits
© Copyright 2015 HP Development Company,
L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 11/2015
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Table of contents
1 Product introduction ..................................................................................................................................... 1
Product comparison ............................................................................................................................................... 2
Power consumption, electrical specications, and acoustic emissions ............................................. 4
Operating-environment specications ............................................................................................... 4
Product views ......................................................................................................................................................... 5
Product front view ............................................................................................................................... 5
Product back view ............................................................................................................................... 6
Control-panel view .............................................................................................................................. 7
Product hardware setup and software installation .............................................................................................. 8
2 Paper trays ................................................................................................................................................... 9
Supported paper sizes and types ........................................................................................................................ 10
Supported paper sizes ...................................................................................................................... 10
Supported paper types ..................................................................................................................... 12
Load the priority input tray (Tray 1) .................................................................................................................... 13
Load the main input tray (Tray 2) ........................................................................................................................ 15
3 Parts, supplies, and accessories .................................................................................................................... 19
Order parts, accessories, and supplies ................................................................................................................ 20
Ordering ............................................................................................................................................. 20
Supplies and accessories .................................................................................................................. 20
Replace the toner cartridge ................................................................................................................................. 21
4 Print ........................................................................................................................................................... 25
Print tasks (Windows) .......................................................................................................................................... 26
How to print (Windows) ..................................................................................................................... 26
Automatically print on both sides (Windows) ................................................................................... 28
Manually print on both sides (Windows) ........................................................................................... 29
Print multiple pages per sheet (Windows) ........................................................................................ 30
Select the paper type (Windows) ...................................................................................................... 31
Additional print tasks ........................................................................................................................ 31
ENWW iii
Print tasks (Mac OS X) .......................................................................................................................................... 32
How to print (OS X) ............................................................................................................................ 32
Automatically print on both sides (OS X) .......................................................................................... 32
Manually print on both sides (OS X) .................................................................................................. 32
Print multiple pages per sheet (OS X) ............................................................................................... 33
Select the paper type (OS X) ............................................................................................................. 33
Additional print tasks ........................................................................................................................ 33
Set up HP Wireless Direct Printing (network and wireless models only) ............................................................ 34
Mobile printing (network and wireless models only) .......................................................................................... 35
HP ePrint via email ............................................................................................................................ 35
HP ePrint software ............................................................................................................................ 35
AirPrint ............................................................................................................................................... 36
5 Manage the product ..................................................................................................................................... 37
Change the product connection type (Windows) ................................................................................................ 38
Advanced conguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................. 39
Advanced conguration with HP Utility for Mac OS X ......................................................................................... 41
Open HP Utility .................................................................................................................................. 41
HP Utility features ............................................................................................................................. 41
Congure IP network settings ............................................................................................................................. 43
Printer sharing disclaimer ................................................................................................................. 43
View or change network settings ..................................................................................................... 43
Rename the product on a network ................................................................................................... 43
Manually congure IPv4 TCP/IP parameters from the control panel ............................................... 44
HP Web Jetadmin ................................................................................................................................................. 45
Product security features .................................................................................................................................... 46
Set or change the product password using the HP Embedded Web Server ..................................... 46
Economy settings ................................................................................................................................................ 47
Print with EconoMode ....................................................................................................................... 47
Set the Sleep Delay ........................................................................................................................... 47
Set the Auto Power Down delay ........................................................................................................ 47
Update the rmware ............................................................................................................................................ 49
Method one: Update the rmware using the control panel ............................................................. 49
Method two: Update the rmware using the Firmware Update Utility ............................................ 49
6 Solve problems ............................................................................................................................................ 51
Customer support ................................................................................................................................................ 52
Restore the factory-set defaults ......................................................................................................................... 53
A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel ....................... 54
Change the “Very Low” settings ....................................................................................................... 54
Order supplies ................................................................................................................................... 54
iv ENWW
Product does not pick up paper or misfeeds ....................................................................................................... 55
The product does not pick up paper ................................................................................................. 55
The product picks up multiple sheets of paper ................................................................................ 55
Clear jams ............................................................................................................................................................ 56
Jam locations ..................................................................................................................................... 56
Experiencing frequent or recurring paper jams? .............................................................................. 57
Clear jams in the toner-cartridge area .............................................................................................. 58
Clear jams in the output bin .............................................................................................................. 60
Clear jams in the duplexer (duplex models only) .............................................................................. 62
Improve print quality ........................................................................................................................................... 63
Print from a dierent software program .......................................................................................... 63
Check the paper-type setting for the print job ................................................................................. 63
Check the paper type setting (Windows) ........................................................................ 63
Check the paper type setting (OS X) ............................................................................... 63
Check the toner-cartridge status ...................................................................................................... 64
Print a cleaning page ......................................................................................................................... 64
Visually inspect the toner cartridge for damage .............................................................................. 65
Check paper and the printing environment ...................................................................................... 65
Step one: Use paper that meets HP specications ........................................................ 65
Step two: Check the environment .................................................................................. 65
Check other print job settings ........................................................................................................... 66
Check the EconoMode settings ....................................................................................... 66
Try a dierent print driver ................................................................................................................. 67
Solve wired network problems ............................................................................................................................ 68
Poor physical connection .................................................................................................................. 68
The computer is using the incorrect IP address for the product ...................................................... 68
The computer is unable to communicate with the product ............................................................. 68
The product is using incorrect link and duplex settings for the network ........................................ 69
New software programs might be causing compatibility problems ................................................ 69
The computer or workstation might be set up incorrectly ............................................................... 69
The product is disabled, or other network settings are incorrect .................................................... 69
Solve wireless network problems ....................................................................................................................... 70
Wireless connectivity checklist ......................................................................................................... 70
The product does not print after the wireless conguration completes ......................................... 71
The product does not print, and the computer has a third-party rewall installed ........................ 71
The wireless connection does not work after moving the wireless router or product .................... 71
Cannot connect more computers to the wireless product ............................................................... 71
The wireless product loses communication when connected to a VPN ........................................... 71
The network does not appear in the wireless networks list ............................................................ 71
The wireless network is not functioning ........................................................................................... 72
Perform a wireless network diagnostic test ..................................................................................... 72
ENWW v
Reduce interference on a wireless network ...................................................................................... 72
Index ............................................................................................................................................................. 73
vi ENWW
1 Product introduction
●
Product comparison
●
Product views
●
Product hardware setup and software installation
For more information:
Go to www.hp.com/support/ljM201, www.hp.com/support/ljM202.
HP's all-inclusive help for the product includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 1
Product comparison
Model name
Product number
Product dimensions Height 251 mm
Depth 251 mm
Width 379 mm
Weight, with toner
Paper handling Priority input tray (Tray
Main input tray (Tray 2,
Standard output bin
Automatic duplex
Supported operating
systems
M201n
CF455A
(9.9 in)
(9.9 in)
(14.9 in)
5.9 kg
cartridge
1, 10-sheet capacity)
250-sheet capacity)
(150-sheet capacity)
printing
Windows XP, 32-bit, SP2
and greater
(13 lb)
M202n
C6N20A
251 mm
(9.9 in)
242 mm
(9.5 in)
379 mm
(14.9 in)
5.9 kg
(13 lb)
M201dw
CF456A
251 mm
(9.9 in)
281 mm
(11.1 in)
384 mm
(15.1 in)
6.6 kg
(14.5 lb)
M202dw
C6N21A
251 mm
(9.9 in)
281 mm
(11.1 in)
384 mm
(15.1 in)
6.6 kg
(14.5 lb)
M201d
CF466A
251 mm
(9.9 in)
281 mm
(11.1 in)
384 mm
(15.1 in)
6.6 kg
(14.5 lb)
M202d
CF467A
251 mm
(9.9 in)
281 mm
(11.1 in)
384 mm
(15.1 in)
6.6 kg
(14.5 lb)
Windows XP, 64-bit, SP2
and greater, print-driver
only
Windows Vista, 32-bit
and 64-bit
Windows 7, 32-bit and
64-bit
Windows 8, 32-bit and
64-bit
Windows 8.1, 32-bit and
64-bit
Windows 2003 Server
32-bit, SP1 and higher,
print driver only
Windows 2003 Server
64-bit, SP1 and higher,
print driver only
Windows 2003 Server,
Standard Edition and
Enterprise Edition, print
driver only
Windows 2003 R2 Server
32-bit, Standard and
Enterprise editions, print
driver only
2 Chapter 1 Product introduction ENWW
Model name
M201n
M202n
M201dw
M202dw
M201d
M202d
Product number
Windows 2003 R2 Server
64-bit, Standard and
Enterprise editions, print
driver only
Windows 2008 Server ,
32-bit and 64-bit, (SP1
and higher) print driver
only
Windows 2008 R2 Server
64-bit, SP1, print driver
only
Windows 2008 R2 Server
64-bit, Standard and
Enterprise editions, print
driver only
Windows 2012 Server,
print driver only
Windows 2012 R2 Server
64-bit, print driver only
Windows 2012 Server
64-bit, print driver only
Mac OS X v10.7 – v10.9
CF455A
C6N20A
CF456A
C6N21A
CF466A
CF467A
Supported print drivers HP PCL6 discrete print
driver
This driver is included on
the in-box CD as the
default print driver.
HP UPD PCL5c print
driver
Available for download
HP UPD PCL6 print driver
Available for download
HP UPD PS print driver
Available for download
Connectivity Hi-Speed USB 2.0
10/100 Ethernet LAN
connection
Wireless network
connection
Memory 128 MB RAM
ENWW Product comparison 3
Model name
M201n
M202n
M201dw
M202dw
M201d
M202d
Product number
Control-panel display 2-line LCD
Print Prints 25 pages per
minute (ppm) on A4-size
paper and 26 ppm on
Letter-size paper
CF455A
C6N20A
CF456A
C6N21A
CF466A
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/ljM201, www.hp.com/support/ljM202 for current information.
CAUTION: Power requirements are based on the country/region where the product is sold. Do not convert
operating voltages. This will damage the product and void the product warranty.
Operating-environment specications
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)
CF467A
4 Chapter 1 Product introduction ENWW
Product views
1
6
3
2
4
5
●
Product front view
●
Product back view
●
Control-panel view
Product front view
1 Output bin
2 Control panel (tilts up for easier viewing)
3 Power on/o button
4 Main input tray (Tray 2)
5 Priority input tray (Tray 1)
6 Handle for opening the top cover (access to the toner cartridge and for clearing jams)
ENWW Product views 5
Product back view
1
2
4
3
6
5
M201d, M201dw
M202d, M202dw
M201n
M202n
1 Rear door (access for clearing jams, duplex models only)
2 Hi-Speed USB 2.0
3 Ethernet port (network and wireless models only)
4 Power connection
5 Product number and serial number label
6 Slot for cable-type security lock
6 Chapter 1 Product introduction ENWW
Control-panel view
4
3
2
5
6
10
9
8
7
1
1 LCD display Provides textual information, such as product status and conguration menus
2 Power on/o button Turns the product on or o. The button illuminates when the product is on.
3 Left and right arrow buttons Moves the cursor or scrolls through menu options
4 Cancel button Clears settings, cancels the current job, or exits the current menu
5 OK button Conrms a setting or an action to proceed
6 Back button Returns to the previous screen
7 ePrint button Opens the Web Services menu (network and wireless models only)
NOTE: The ePrint button is non-functional on M201d and M202d models.
8 Wireless button and light, dw
models only
9 Attention light Indicates the product has an error, a tray is empty, or other condition requiring attention
10 Ready light Indicates the product is ready
Provides access to the Wireless menu and wireless status information. When the product is
connected to a wireless network, this button illuminates.
ENWW Product views 7
Product hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional
instructions, go to HP support on the Web.
Go to www.hp.com/support/ljM201, www.hp.com/support/ljM202 for HP's all-inclusive help for the product.
Find the following support:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
8 Chapter 1 Product introduction ENWW
2 Paper trays
●
Supported paper sizes and types
●
Load the priority input tray (Tray 1)
●
Load the main input tray (Tray 2)
For more information:
Go to www.hp.com/support/ljM201, www.hp.com/support/ljM202.
HP's all-inclusive help for the product includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 9
Supported paper sizes and types
●
Supported paper sizes
●
Supported paper types
Supported paper sizes
NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.
Size Dimensions Priority input tray
(Tray 1)
Letter 216 x 279 mm (8.5 x 11 in)
Legal 216 x 356 mm (8.5 x 14 in)
Executive 184 x 267 mm (7.3 x 10.5 in)
Ocio 8.5 x 13 216 x 330 mm (8.5 x 13 in)
4 x 6 102 x 152 mm (4 x 6 in)
5 x 8 127 x 203 mm (5 x 8 in)
A4 210 x 297 mm (8.3 x 11.7 in)
A5 148 x 210 mm (5.8 x 8.3 in)
A6 105 x 148 mm (4.1 x 5.8 in)
B5 (JIS) 182 x 257 mm (7.2 x 10.1 in)
B6 (JIS) 129 x 182 mm (5.1 x 7.2 in)
Main input tray (Tray 2)Auto duplex
10 x 15cm 100 x 150 mm (3.9 x 5.9 in)
Ocio 216 x 340 mm 216 x 340 mm (8.5 x 13.4 in)
16K 195 x 270 mm (7.7 x 10.6 in)
16K 184 x 260 mm (7.2 x 10.3 in)
16K 197 x 273 mm (7.8 x 10.8 in)
Japanese Postcard
Postcard (JIS)
Double Japan Postcard
Rotated
Double Postcard (JIS)
Envelope #10 105 x 241 mm (4.1 x 9.5 in)
100 x 148 mm (3.9 x 5.8 in)
200 x 148 mm (7.9 x 5.8 in)
10 Chapter 2 Paper trays ENWW
Size Dimensions Priority input tray
(Tray 1)
Envelope Monarch 98 x 191 mm (3.9 x 7.5 in)
Envelope B5 176 x 250 mm (6.9 x 9.8 in)
Envelope C5 162 x 229 mm (6.4 x 9 in)
Envelope DL 110 x 220 mm (4.3 x 8.7 in)
Main input tray (Tray 2)Auto duplex
Custom 76 x 127 mm to 216 x 356 mm (3 x 5 in to
8.5 x 14 in)
ENWW Supported paper sizes and types 11
Supported paper types
NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.
Type Single-sided or manual duplex Auto duplex
Plain
HP EcoSMART Lite
Light 60–74g
Intermediate 85–95g
Midweight 96–110g
Heavy 111–130g
Extra Heavy 131–175g
Transparency
Labels
Letterhead
Envelope
Preprinted
Prepunched
Colored
Bond
Recycled
Rough
Vellum
12 Chapter 2 Paper trays ENWW
Load the priority input tray (Tray 1)
NOTE: When adding new paper, make sure to remove all of the paper from the input tray and straighten the
stack. Do not fan the paper. This reduces jams by preventing multiple sheets of paper from feeding through
the product at one time. Use paper that is not wrinkled, folded, or damaged.
1. Load the paper face-up with the top forward in
the input tray.
The orientation of the paper in the tray varies
depending on the type of print job. For additional
information, see Table 2-1 Tray 1 paper
orientation on page 13.
2. Adjust the paper guides until they are snug
against the paper.
Table 2-1 Tray 1 paper orientation
Paper type Duplex mode How to load paper
Preprinted or letterhead 1-sided printing or manual 2-sided
printing
Face-up
Top edge leading into the product
ENWW Load the priority input tray (Tray 1) 13
Table 2-1 Tray 1 paper orientation (continued)
Paper type Duplex mode How to load paper
Prepunched 1-sided printing or manual 2-sided
printing
Envelopes 1-sided printing Face-up
Face-up
Holes toward the left side of the product
Top edge toward the right of the tray, postage end entering
the product last
14 Chapter 2 Paper trays ENWW
Load the main input tray (Tray 2)
NOTE: When adding new paper, make sure to remove all of the paper from the input tray and straighten the
stack. Do not fan the paper. This reduces jams by preventing multiple sheets of paper from feeding through
the product at one time. Use paper that is not wrinkled, folded, or damaged.
1. Open the dust cover.
2. Load the paper into the tray. Make sure that the
paper ts under the tabs and below the
maximum-height indicators.
The orientation of the paper in the tray varies
depending on the type of print job. For additional
information, see Table 2-2 Tray 2 paper
orientation on page 17.
ENWW Load the main input tray (Tray 2) 15
3. Adjust the paper guides until they are snug
against the paper.
4. Close the dust cover.
16 Chapter 2 Paper trays ENWW
Table 2-2 Tray 2 paper orientation
Paper type Duplex mode How to load paper
Preprinted or letterhead 1-sided printing or 2-sided printing Face-up
Top edge leading into the product
Prepunched 1-sided printing or 2-sided printing Face-up
Holes toward the left side of the product
ENWW Load the main input tray (Tray 2) 17
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