HP K6C56EA User guide
User Guide
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a
trademark of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of the
Microsoft group of companies.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: September 2014
First Edition: August 2014
Document Part Number: 791603-002
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your tablet.
Not all features are available in all editions
of Windows. This tablet may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows functionality. Go
http://www.microsoft.com for details.
to
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and
then follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this tablet, you agree to be
bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a full refund subject to the refund
policy of your seller.
For any further information or to request a
full refund of the price of the tablet, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Processor configuration setting (select models only)
WARNING! Select tablet models are configured with an Intel® Atom™ Processor Z3736F and a
Windows® operating system. Do not change the processor configuration setting in msconfig.exe from
4 or 2 processors to 1 processor. If you do so, your tablet will not restart. You will have to perform a
factory reset to restore the original settings.
v
vi Processor configuration setting (select models only)
Table of contents
1 Starting right ...................................................................................................................................................... 1
Visit the HP Apps Store ........................................................................................................................ 1
Best practices ....................................................................................................................................... 1
More HP resources .............................................................................................................................. 2
2 Getting to know your tablet ............................................................................................................................... 4
Finding your hardware and software information ................................................................................. 4
Locating hardware ............................................................................................................... 4
Locating software ................................................................................................................. 4
Right edge ............................................................................................................................................ 5
Left edge .............................................................................................................................................. 7
Display .................................................................................................................................................. 8
Top edge .............................................................................................................................................. 9
Bottom edge ......................................................................................................................................... 9
Labels ................................................................................................................................................. 10
Changing your tablet's settings .......................................................................................................... 11
Changing your tablet's view ............................................................................................... 11
Adjusting your tablet's autorotate lock ............................................................................... 11
Adjusting your tablet's screen brightness .......................................................................... 11
3 Using the keyboard base ................................................................................................................................ 12
Keyboard base components ............................................................................................................... 12
Keys ................................................................................................................................... 12
Lights ................................................................................................................................. 13
Connecting the tablet to the keyboard base ....................................................................................... 14
Folding the keyboard base into a stand ............................................................................................. 14
4 Connecting to a network ................................................................................................................................. 15
Connecting to a wireless network ....................................................................................................... 15
Using the wireless controls ................................................................................................ 15
Using operating system controls ....................................................................... 15
Sharing data and drives and accessing software .............................................................. 15
Using a WLAN ................................................................................................................... 16
Using an Internet service provider .................................................................... 16
Setting up a WLAN ............................................................................................ 16
Configuring a wireless router ............................................................................ 17
vii
Protecting your WLAN ....................................................................................... 17
Connecting to a WLAN ...................................................................................... 17
Using Bluetooth wireless devices (select models only) ..................................................... 18
5 Enjoying entertainment features ..................................................................................................................... 19
Multimedia features ............................................................................................................................ 19
Using the webcam .............................................................................................................................. 21
Using audio ........................................................................................................................................ 21
Connecting speakers ......................................................................................................... 21
Connecting headphones and microphones ....................................................................... 21
Testing your audio features ............................................................................................... 22
Using video ......................................................................................................................................... 22
Connecting video devices by using an HDMI cable ........................................................... 22
Setting up HDMI audio ...................................................................................... 23
Discovering and connecting to Miracast-compatible wireless displays (select models
only) ................................................................................................................................... 24
6 Navigating the screen ..................................................................................................................................... 25
Using the TouchPad and touch screen gestures ............................................................................... 25
Tap ..................................................................................................................................... 25
Two-finger scroll ................................................................................................................ 25
Two-finger pinch zoom ...................................................................................................... 26
Two-finger click .................................................................................................................. 26
Right-edge swipe ............................................................................................................... 26
Left-edge swipe ................................................................................................................. 27
Top-edge swipe and bottom-edge swipe ........................................................................... 27
One-finger slide (touch screen only) .................................................................................. 27
Using the keyboard base and mouse ................................................................................................. 28
Using the keys ................................................................................................................... 28
Using the action keys ........................................................................................ 28
Using Windows shortcut keys ........................................................................... 29
Using the digitizer pen (select models only) ....................................................................................... 29
Identifying the pen components ......................................................................................... 29
Holding the pen .................................................................................................................. 29
Using the on-screen keyboard ........................................................................................................... 30
7 Managing power ............................................................................................................................................. 31
Initiating Sleep and Hibernation ......................................................................................................... 31
Manually initiating and exiting Sleep .................................................................................. 32
Manually initiating and exiting Hibernation (select models only) ....................................... 32
viii
Setting password protection on wakeup ............................................................................ 32
Using the power meter and power settings ........................................................................................ 33
Running on battery power .................................................................................................................. 33
Factory-sealed battery (select models only) ...................................................................... 33
Finding battery information ................................................................................................ 33
Conserving battery power .................................................................................................. 33
Identifying low battery levels .............................................................................................. 34
Resolving a low battery level ............................................................................................. 34
Resolving a low battery level when external power is available ........................ 34
Resolving a low battery level when no power source is available ..................... 34
Resolving a low battery level when the tablet cannot exit Hibernation ............. 34
Running on external AC power .......................................................................................................... 34
Troubleshooting power problems ...................................................................................... 35
Shutting down (turning off) the tablet ................................................................................................. 35
8 Maintaining your tablet .................................................................................................................................... 37
Improving performance ...................................................................................................................... 37
Using Disk Cleanup ........................................................................................................... 37
Updating programs and drivers .......................................................................................................... 37
Cleaning your tablet ........................................................................................................................... 37
Cleaning procedures .......................................................................................................... 38
Cleaning the display (All-in-Ones or Notebooks) .............................................. 38
Cleaning the sides or cover ............................................................................... 38
Cleaning the TouchPad, keyboard, or mouse ................................................... 38
Traveling with or shipping your tablet ................................................................................................. 38
9 Securing your tablet and information .............................................................................................................. 40
Using passwords ................................................................................................................................ 40
Setting Windows passwords .............................................................................................. 41
Setting Setup Utility (BIOS) passwords ............................................................................. 41
Using Internet security software ......................................................................................................... 41
Using antivirus software ..................................................................................................... 42
Using firewall software ....................................................................................................... 42
Installing software updates ................................................................................................................. 42
Installing critical security updates ...................................................................................... 42
Installing HP and third-party software updates .................................................................. 42
Securing your wireless network .......................................................................................................... 43
Backing up your software applications and information ..................................................................... 43
ix
10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) .......................................................... 44
Starting Setup Utility (BIOS) ............................................................................................................... 44
Updating the BIOS ............................................................................................................................. 44
Determining the BIOS version ........................................................................................... 44
Downloading a BIOS update ............................................................................................. 45
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 46
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 46
11 Backing up, restoring, and recovering .......................................................................................................... 47
Creating recovery media and backups ............................................................................................... 47
Creating HP Recovery media (select models only) ........................................................... 47
Using Windows tools ......................................................................................................... 48
Restore and recover .......................................................................................................... 48
Recovering using HP Recovery Manager (select models only) ........................ 48
What you need to know .................................................................... 49
Using HP Recovery media to recover ............................................................... 49
Changing the tablet boot order .......................................................................................... 49
12 Specifications ................................................................................................................................................ 50
Input power ......................................................................................................................................... 50
Operating environment ....................................................................................................................... 50
13 Electrostatic Discharge ................................................................................................................................. 51
Index ................................................................................................................................................................... 52
x
1 Starting right
This tablet is a powerful tool designed to enhance your work and entertainment. Read this chapter to
learn about best practices after you set up your tablet, fun things to do with your tablet, and where to
find additional HP resources.
Visit the HP Apps Store
The HP Apps Store offers a wide choice of popular games, entertainment and music apps,
productivity apps, and apps exclusive to HP that you can download to the Start screen. The selection
is updated regularly and includes regional content and country-specific offers. Be sure to check the
HP Apps Store frequently for new and updated features.
IMPORTANT: You must be connected to the Internet to access the HP Apps Store.
NOTE: HP picks is available in select countries only.
To view and download an app:
1. From the Start screen, select the Store app.
2. Select HP picks to view all the available apps.
3. Select the app you want to download, and then follow the on-screen instructions. When the
download is complete, the app appears on the All apps screen.
Best practices
After you set up and register the tablet, we recommend the following steps to get the most out of your
smart investment:
Back up your hard drive by creating recovery discs or a recovery flash drive. See
●
restoring, and recovering on page 47.
If you haven’t already done so, connect to a wired or wireless network. See details in
●
to a network on page 15.
Become familiar with the tablet hardware and software. For more information, see
●
know your tablet on page 4 and Enjoying entertainment features on page 19.
Update or purchase antivirus software. See
●
Backing up,
Connecting
Getting to
Using antivirus software on page 42.
Visit the HP Apps Store 1
More HP resources
To locate resources that provide product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions
Help and Support
To access Help and Support:
From the Start screen, type help, and then from
▲
the Search window, select Help and Support. For
U.S. support, go to
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Worldwide support
To get support in your language, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
http://www.hp.com/go/
Safety & Comfort Guide
To access this guide:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
‒ or –
From the Windows desktop, click the question
mark icon in the notification area, at the far right
of the taskbar.
2. Select My computer, and then select User
guides.
Overview of tablet setup and features
●
A broad range of how-to information and troubleshooting tips
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Proper workstation setup
●
Guidelines for posture and work habits that increase your
●
comfort and decrease your risk of injury
Electrical and mechanical safety information
●
‒ or –
Go to
http://www.hp.com/ergo.
Regulatory, Safety and Environmental Notices
To access this document:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
‒ or –
From the Windows desktop, click the question
mark icon in the notification area, at the far right
of the taskbar.
2. Select My computer, and then select User
guides.
Limited Warranty
To access this document:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
‒ or –
*
Important regulatory notices, including information about
●
proper battery disposal
Specific warranty information about this tablet
●
2 Chapter 1 Starting right
Resource Contents
From the Windows desktop, click the question
mark icon in the notification area, at the far right
of the taskbar.
2. Select My computer, and then select Warranty
and services.
‒ or –
Go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
tablet and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty
in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed copy from
http://www.hp.com/go/orderdocuments or write to:
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/
More HP resources 3
2 Getting to know your tablet
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your tablet:
1. From the Start screen, type control panel, and then select Control Panel.
‒ or –
From the Windows desktop, right-click the Start button, and then select Control Panel.
2. Select System and Security, select System, and then click Device Manager in the left column.
A list displays all the devices installed on your tablet.
For information about system hardware components and the system BIOS version number, press fn
+esc (select models only).
Locating software
To find out what software is installed on your tablet:
From the Start screen, click the down arrow in the lower-left corner of the screen.
▲
‒ or –
From the Windows desktop, right-click the Start button, and then select Programs and Features.
4 Chapter 2 Getting to know your tablet
Right edge
NOTE: Refer to the illustration that matches your tablet.
Component Description
(1)
(2)
(3)
(4)
(5)
(6)
Power connector Connects an AC adapter.
USB 2.0 port Connects an optional USB device, such as a keyboard,
mouse, external drive, printer, scanner or USB hub.
HDMI port Connects an optional video or audio device, such as a high-
definition television, any compatible digital or audio
component, or a high-speed HDMI device.
Memory card reader Reads optional memory cards that store, manage, share, or
access information.
To insert a card:
Hold the card label-side up, with connectors facing the slot,
insert the card into the slot, and then push in on the card
until it is firmly seated.
To remove a card:
Press in on the card until it pops out.
Windows button Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows button again will return you
to the previous screen.
Volume down button Decreases speaker volume.
(7)
Volume up button Increases speaker volume.
Right edge 5
Component Description
(1)
(2)
(3)
(4)
(5)
(6)
Power connector Connects an AC adapter.
USB 3.0 port Connects an optional USB device, such as a keyboard,
mouse, external drive, printer, scanner or USB hub.
HDMI port Connects an optional video or audio device, such as a high-
definition television, any compatible digital or audio
component, or a high-speed HDMI device.
Memory card reader Reads optional memory cards that store, manage, share, or
access information.
To insert a card:
Hold the card label-side up, with connectors facing the slot,
insert the card into the slot, and then push in on the card
until it is firmly seated.
To remove a card:
Press in on the card until it pops out.
Windows button Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows button again will return you
to the previous screen.
Volume down button Decreases speaker volume.
(7)
Volume up button Increases speaker volume.
6 Chapter 2 Getting to know your tablet
Left edge
Component Description
(1)
Audio-out (headphone)/Audio-in
(microphone) jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices
this guide, from the Start screen, type support, and then
select the HP Support Assistant app.
NOTE: When a device is connected to the jack, the tablet
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
. To access
Left edge 7
Display
Component Description
(1) Speakers (2) Produce sound.
(2) Webcam Records video and captures photographs. Some models
allow you to video conference and chat online using
streaming video.
To use the webcam, from the Start screen, type camera,
and then select Camera from the list of applications.
(3) Webcam light On: The webcam is in use.
(4) Ambient light sensor Automatically adjusts the display brightness based on the
lighting conditions in your environment.
8 Chapter 2 Getting to know your tablet
Top edge
Component Description
(1) Internal microphones (2) Record sound.
(2)
Bottom edge
Power button
When the tablet is off, press the button to turn on the
●
tablet.
When the tablet is on, press the button briefly to initiate
●
Sleep.
When the tablet is in the Sleep state, press the button
●
briefly to exit Sleep.
When the tablet is in Hibernation, press the button
●
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the tablet has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button
down for at least 10 seconds to turn off the tablet.
To learn more about your power settings, see your power
options. From the Start screen, type power, select Power
and sleep settings, and then select Power and sleep from
the list of applications.
Component Description
(1) Docking port Connects the tablet to the keyboard base.
(2) Product and regulatory information Provides product and regulatory information (select
models only).
Top edge 9
Labels
The labels affixed to the tablet provide information you may need when you troubleshoot system
problems or travel internationally with the tablet.
IMPORTANT: All labels described in this section are located on the bottom edge, the rear, or the
keyboard base of the tablet.
Service label—Provides important information to identify your tablet. When contacting support,
●
you will probably be asked for the serial number, and possibly for the product number or the
model number. Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that
most closely matches the service label on your tablet.
Component
(1) Serial number
(2) Product number
(3) Warranty period
(4) Model number (select models only)
Microsoft Certificate of Authenticity label (select models only prior to Windows 8)—Contains the
●
Windows Product Key. You may need the Product Key to update or troubleshoot the operating
system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical
label, but have a Digital Product Key electronically installed.
NOTE: This Digital Product Key is automatically recognized and activated by Microsoft
Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HPapproved recovery methods.
Regulatory label(s)—Provide(s) regulatory information about the tablet.
●
Wireless certification label(s)—Provide(s) information about optional wireless devices and the
●
approval markings for the countries or regions in which the devices have been approved for use.
10 Chapter 2 Getting to know your tablet
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