Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a
trademark of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of the
Microsoft group of companies.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: September 2014
First Edition: August 2014
Document Part Number: 791603-002
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your tablet.
Not all features are available in all editions
of Windows. This tablet may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows functionality. Go
http://www.microsoft.com for details.
to
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and
then follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this tablet, you agree to be
bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a full refund subject to the refund
policy of your seller.
For any further information or to request a
full refund of the price of the tablet, please
contact your seller.
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
WARNING!Select tablet models are configured with an Intel® Atom™ Processor Z3736F and a
Windows® operating system. Do not change the processor configuration setting in msconfig.exe from
4 or 2 processors to 1 processor. If you do so, your tablet will not restart. You will have to perform a
factory reset to restore the original settings.
v
vi Processor configuration setting (select models only)
Table of contents
1 Starting right ...................................................................................................................................................... 1
Visit the HP Apps Store ........................................................................................................................ 1
Best practices ....................................................................................................................................... 1
More HP resources .............................................................................................................................. 2
2 Getting to know your tablet ............................................................................................................................... 4
Finding your hardware and software information ................................................................................. 4
Right edge ............................................................................................................................................ 5
Left edge .............................................................................................................................................. 7
Top edge .............................................................................................................................................. 9
Changing your tablet's settings .......................................................................................................... 11
Changing your tablet's view ............................................................................................... 11
Adjusting your tablet's autorotate lock ............................................................................... 11
Adjusting your tablet's screen brightness .......................................................................... 11
3 Using the keyboard base ................................................................................................................................ 12
Keyboard base components ............................................................................................................... 12
Connecting the tablet to the keyboard base ....................................................................................... 14
Folding the keyboard base into a stand ............................................................................................. 14
4 Connecting to a network ................................................................................................................................. 15
Connecting to a wireless network ....................................................................................................... 15
Using the wireless controls ................................................................................................ 15
Using operating system controls ....................................................................... 15
Sharing data and drives and accessing software .............................................................. 15
Using a WLAN ................................................................................................................... 16
Using an Internet service provider .................................................................... 16
Setting up a WLAN ............................................................................................ 16
Configuring a wireless router ............................................................................ 17
vii
Protecting your WLAN ....................................................................................... 17
Connecting to a WLAN ...................................................................................... 17
Using Bluetooth wireless devices (select models only) ..................................................... 18
5 Enjoying entertainment features ..................................................................................................................... 19
Multimedia features ............................................................................................................................ 19
Using the webcam .............................................................................................................................. 21
Using audio ........................................................................................................................................ 21
Connecting headphones and microphones ....................................................................... 21
Testing your audio features ............................................................................................... 22
Using video ......................................................................................................................................... 22
Connecting video devices by using an HDMI cable ........................................................... 22
Setting up HDMI audio ...................................................................................... 23
Discovering and connecting to Miracast-compatible wireless displays (select models
Using the keyboard base and mouse ................................................................................................. 28
Using the keys ................................................................................................................... 28
Using the action keys ........................................................................................ 28
Using Windows shortcut keys ........................................................................... 29
Using the digitizer pen (select models only) ....................................................................................... 29
Identifying the pen components ......................................................................................... 29
Holding the pen .................................................................................................................. 29
Using the on-screen keyboard ........................................................................................................... 30
7 Managing power ............................................................................................................................................. 31
Initiating Sleep and Hibernation ......................................................................................................... 31
Manually initiating and exiting Sleep .................................................................................. 32
Manually initiating and exiting Hibernation (select models only) ....................................... 32
viii
Setting password protection on wakeup ............................................................................ 32
Using the power meter and power settings ........................................................................................ 33
Running on battery power .................................................................................................................. 33
Cleaning the display (All-in-Ones or Notebooks) .............................................. 38
Cleaning the sides or cover ............................................................................... 38
Cleaning the TouchPad, keyboard, or mouse ................................................... 38
Traveling with or shipping your tablet ................................................................................................. 38
9 Securing your tablet and information .............................................................................................................. 40
Using passwords ................................................................................................................................ 40
Setting Windows passwords .............................................................................................. 41
Input power ......................................................................................................................................... 50
Index ................................................................................................................................................................... 52
x
1Starting right
This tablet is a powerful tool designed to enhance your work and entertainment. Read this chapter to
learn about best practices after you set up your tablet, fun things to do with your tablet, and where to
find additional HP resources.
Visit the HP Apps Store
The HP Apps Store offers a wide choice of popular games, entertainment and music apps,
productivity apps, and apps exclusive to HP that you can download to the Start screen. The selection
is updated regularly and includes regional content and country-specific offers. Be sure to check the
HP Apps Store frequently for new and updated features.
IMPORTANT:You must be connected to the Internet to access the HP Apps Store.
NOTE:HP picks is available in select countries only.
To view and download an app:
1.From the Start screen, select the Store app.
2.Select HP picks to view all the available apps.
3.Select the app you want to download, and then follow the on-screen instructions. When the
download is complete, the app appears on the All apps screen.
Best practices
After you set up and register the tablet, we recommend the following steps to get the most out of your
smart investment:
Back up your hard drive by creating recovery discs or a recovery flash drive. See
●
restoring, and recovering on page 47.
If you haven’t already done so, connect to a wired or wireless network. See details in
●
to a network on page 15.
Become familiar with the tablet hardware and software. For more information, see
●
know your tablet on page 4 and Enjoying entertainment features on page 19.
Update or purchase antivirus software. See
●
Backing up,
Connecting
Getting to
Using antivirus software on page 42.
Visit the HP Apps Store1
More HP resources
To locate resources that provide product details, how-to information, and more, use this table.
ResourceContents
Setup Instructions
Help and Support
To access Help and Support:
From the Start screen, type help, and then from
▲
the Search window, select Help and Support. For
U.S. support, go to
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
From the Windows desktop, click the question
mark icon in the notification area, at the far right
of the taskbar.
2.Select My computer, and then select User
guides.
Overview of tablet setup and features
●
A broad range of how-to information and troubleshooting tips
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Proper workstation setup
●
Guidelines for posture and work habits that increase your
●
comfort and decrease your risk of injury
Electrical and mechanical safety information
●
‒ or –
Go to
http://www.hp.com/ergo.
Regulatory, Safety and Environmental Notices
To access this document:
1.From the Start screen, type support, and then
select the HP Support Assistant app.
‒ or –
From the Windows desktop, click the question
mark icon in the notification area, at the far right
of the taskbar.
2.Select My computer, and then select User
guides.
Limited Warranty
To access this document:
1.From the Start screen, type support, and then
select the HP Support Assistant app.
‒ or –
*
Important regulatory notices, including information about
●
proper battery disposal
Specific warranty information about this tablet
●
2Chapter 1 Starting right
ResourceContents
From the Windows desktop, click the question
mark icon in the notification area, at the far right
of the taskbar.
2.Select My computer, and then select Warranty
and services.
‒ or –
Go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
tablet and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty
in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed copy from
http://www.hp.com/go/orderdocuments or write to:
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/
More HP resources3
2Getting to know your tablet
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your tablet:
1.From the Start screen, type control panel, and then select Control Panel.
‒ or –
From the Windows desktop, right-click the Start button, and then select Control Panel.
2.Select System and Security, select System, and then click Device Manager in the left column.
A list displays all the devices installed on your tablet.
For information about system hardware components and the system BIOS version number, press fn
+esc (select models only).
Locating software
To find out what software is installed on your tablet:
From the Start screen, click the down arrow in the lower-left corner of the screen.
▲
‒ or –
From the Windows desktop, right-click the Start button, and then select Programs and Features.
4Chapter 2 Getting to know your tablet
Right edge
NOTE:Refer to the illustration that matches your tablet.
ComponentDescription
(1)
(2)
(3)
(4)
(5)
(6)
Power connectorConnects an AC adapter.
USB 2.0 portConnects an optional USB device, such as a keyboard,
mouse, external drive, printer, scanner or USB hub.
HDMI portConnects an optional video or audio device, such as a high-
definition television, any compatible digital or audio
component, or a high-speed HDMI device.
Memory card readerReads optional memory cards that store, manage, share, or
access information.
To insert a card:
Hold the card label-side up, with connectors facing the slot,
insert the card into the slot, and then push in on the card
until it is firmly seated.
To remove a card:
Press in on the card until it pops out.
Windows buttonReturns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows button again will return you
to the previous screen.
Volume down buttonDecreases speaker volume.
(7)
Volume up buttonIncreases speaker volume.
Right edge5
ComponentDescription
(1)
(2)
(3)
(4)
(5)
(6)
Power connectorConnects an AC adapter.
USB 3.0 portConnects an optional USB device, such as a keyboard,
mouse, external drive, printer, scanner or USB hub.
HDMI portConnects an optional video or audio device, such as a high-
definition television, any compatible digital or audio
component, or a high-speed HDMI device.
Memory card readerReads optional memory cards that store, manage, share, or
access information.
To insert a card:
Hold the card label-side up, with connectors facing the slot,
insert the card into the slot, and then push in on the card
until it is firmly seated.
To remove a card:
Press in on the card until it pops out.
Windows buttonReturns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows button again will return you
to the previous screen.
Volume down buttonDecreases speaker volume.
(7)
Volume up buttonIncreases speaker volume.
6Chapter 2 Getting to know your tablet
Left edge
ComponentDescription
(1)
Audio-out (headphone)/Audio-in
(microphone) jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices
this guide, from the Start screen, type support, and then
select the HP Support Assistant app.
NOTE: When a device is connected to the jack, the tablet
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
. To access
Left edge7
Display
ComponentDescription
(1)Speakers (2)Produce sound.
(2)WebcamRecords video and captures photographs. Some models
allow you to video conference and chat online using
streaming video.
To use the webcam, from the Start screen, type camera,
and then select Camera from the list of applications.
(3)Webcam lightOn: The webcam is in use.
(4)Ambient light sensorAutomatically adjusts the display brightness based on the
lighting conditions in your environment.
8Chapter 2 Getting to know your tablet
Top edge
ComponentDescription
(1)Internal microphones (2)Record sound.
(2)
Bottom edge
Power button
When the tablet is off, press the button to turn on the
●
tablet.
When the tablet is on, press the button briefly to initiate
●
Sleep.
When the tablet is in the Sleep state, press the button
●
briefly to exit Sleep.
When the tablet is in Hibernation, press the button
●
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the tablet has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button
down for at least 10 seconds to turn off the tablet.
To learn more about your power settings, see your power
options. From the Start screen, type power, select Power
and sleep settings, and then select Power and sleep from
the list of applications.
ComponentDescription
(1)Docking portConnects the tablet to the keyboard base.
(2)Product and regulatory informationProvides product and regulatory information (select
models only).
Top edge9
Labels
The labels affixed to the tablet provide information you may need when you troubleshoot system
problems or travel internationally with the tablet.
IMPORTANT:All labels described in this section are located on the bottom edge, the rear, or the
keyboard base of the tablet.
Service label—Provides important information to identify your tablet. When contacting support,
●
you will probably be asked for the serial number, and possibly for the product number or the
model number. Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that
most closely matches the service label on your tablet.
Component
(1)Serial number
(2)Product number
(3)Warranty period
(4)Model number (select models only)
Microsoft Certificate of Authenticity label (select models only prior to Windows 8)—Contains the
●
Windows Product Key. You may need the Product Key to update or troubleshoot the operating
system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical
label, but have a Digital Product Key electronically installed.
NOTE:This Digital Product Key is automatically recognized and activated by Microsoft
Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HPapproved recovery methods.
Regulatory label(s)—Provide(s) regulatory information about the tablet.
●
Wireless certification label(s)—Provide(s) information about optional wireless devices and the
●
approval markings for the countries or regions in which the devices have been approved for use.
10Chapter 2 Getting to know your tablet
Changing your tablet's settings
You can adjust your tablet's view, autorotate lock, and screen brightness.
Changing your tablet's view
Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from
portrait to landscape view.
1.To change the view of your tablet from landscape view to portrait view:
Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction).
2.To change the view of your tablet from portrait view to landscape view:
Hold the tablet vertically, and then turn it 90 degrees to the left (in a counter-clockwise direction).
Adjusting your tablet's autorotate lock
To adjust your tablet's autorotate lock when the tablet is undocked:
1.Swipe from the right edge of the TouchPad or touch screen to display the charms, and then tap
Settings.
2.Tap the Screen icon at the bottom right. Tap the Autorotate Lock icon to lock your current tablet
screen in place and to prevent rotation. The icon displays a lock symbol when autorotate lock is
active. To turn off the autorotate lock, tap the Autorotate Lock icon again.
Adjusting your tablet's screen brightness
To adjust the screen brightness:
1.Swipe from the right edge of the TouchPad or touch screen to display the charms, and then tap
Settings.
2.Tap the Screen icon at the bottom right. A vertical slider displays that controls the screen
brightness.
NOTE:From the Windows desktop, you can also tap the Power Meter icon in the notification area at
the far right of the taskbar, tap Adjust screen brightness, and then move the slider next to Screen
brightness at the bottom of the screen.
Changing your tablet's settings11
3Using the keyboard base
Your tablet includes a full-size, detachable keyboard base for easy navigation.
Keyboard base components
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination
(2)Action keysExecute frequently used system functions.
(3)Docking connectorConnects the tablet to the keyboard base.
(4)
12Chapter 3 Using the keyboard base
Windows keyReturns you to the Start screen from an open app or the
with the fn key.
NOTE: On select models, the f5 action key turns the
keyboard base backlight feature off or on.
Windows desktop.
Lights
ComponentDescription
NOTE: Pressing the Windows key again returns you to the
previous screen.
(5)TouchPad zoneReads your finger gestures to move the pointer or activate
items on the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
For more information, see
on page 25.
Navigating the screen
ComponentDescription
(1)
(2)Caps lock lightOn: Caps lock is on, which switches the keys to all capital
Mute light
Amber: Tablet sound is off.
●
Off: Tablet sound is on.
●
letters.
Keyboard base components13
Connecting the tablet to the keyboard base
Your keyboard base can be used either attached to the tablet, or once the keyboard base is paired, it
can be used detached from the tablet.
To connect the tablet to the keyboard base, insert the tablet docking port into the keyboard base
▲
docking connector.
NOTE:To remove the tablet from the keyboard base, pull the tablet away from the keyboard
base.
Folding the keyboard base into a stand
You can fold the keyboard base into a stand with an angle of either 120 degrees or 135 degrees.
14Chapter 3 Using the keyboard base
4Connecting to a network
Your tablet can travel with you wherever you go. But even at home, you can explore the globe and
access information from millions of websites using your tablet and a wired or wireless network
connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your tablet may be equipped
with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the tablet to wireless local area networks
●
(commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your
home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In
a WLAN, the mobile wireless device in your tablet communicates with a wireless router or a
wireless access point.
Bluetooth device (select models only)—Creates a personal area network (PAN) to connect to
●
other Bluetooth-enabled devices such as tablets, phones, printers, headsets, speakers, and
cameras. In a PAN, each device communicates directly with other devices, and devices must be
relatively close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, the Internet, and networking, see the information
and website links provided in Help and Support. From the Start screen, type help, and then select
Help and Support.
Using the wireless controls
You can control the wireless devices in your tablet using the operating system controls.
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
and diagnose and repair network problems.
To use operating system controls:
1.From the Start screen, type control panel, and then select Control Panel.
2.Select Network and Internet, and then select Network and Sharing Center.
For more information, from the Start screen, type help, and then select Help and Support.
Sharing data and drives and accessing software
When your tablet is part of a network, you are not limited to using only the information that is stored in
your tablet. Network tablets can exchange software and data with each other.
From the Start screen, type help, and then select Help and Support.
▲
– or –
From the Windows desktop, click the question mark icon in the notification area, at the far right
of the taskbar.
Connecting to a wireless network15
NOTE:When a disc like a DVD movie or game is copy-protected, it cannot be shared.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of
other tablets and accessories that are linked by a wireless router or a wireless access point.
NOTE:The terms
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
●
that can accommodate a large number of tablets and accessories and can separate critical
network functions.
A home or small office WLAN typically uses a wireless router, which allows several wireless and
●
wired tablets to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your tablet, you must connect to a WLAN infrastructure (provided through
a service provider or a public or corporate network).
wireless router
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The
ISP will help set up the modem, install a network cable to connect your wireless router to the modem,
and test the Internet service.
NOTE:Your ISP will give you a user ID and a password to use for Internet access. Record this
information and store it in a safe place.
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
and
wireless access point
are often used interchangeably.
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
●
an Internet service provider
A wireless router (2) (purchased separately)
●
A wireless computer (3)
●
NOTE:Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired tablets can be connected to the network to
access the Internet.
16Chapter 4 Connecting to a network
For help in setting up your WLAN, see the information provided by your router manufacturer or your
ISP.
Configuring a wireless router
For help in configuring a wireless router, see the information provided by your router manufacturer or
your ISP.
NOTE:It is recommended that you initially connect your new wireless tablet to the router by using
the network cable provided with the router. When the tablet successfully connects to the Internet,
disconnect the cable, and access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
airports may not provide any security. If you are concerned about the security of your tablet when
connected to a hotspot, limit your network activities to email that is not confidential and basic Internet
surfing.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected
signals. Take the following precautions to protect your WLAN:
Use a firewall.
●
A firewall checks information and requests that are sent to your network, and discards any
suspicious items. Firewalls are available in both software and hardware. Some networks use a
combination of both types.
Use wireless encryption.
●
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over
the network. For more information, from the Start screen, type help, and then select Help and
Support.
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1.Be sure that the WLAN device is on. If the device is on, the wireless light is white. If the wireless
light is off, press the wireless button.
NOTE:On some models, the wireless light is amber when all wireless devices are off.
2.From the Start screen, point to the far-right upper or lower corner of the screen to display the
charms.
3.Select Settings, and then click the network status icon.
4.Select your WLAN from the list.
5.Click Connect.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the
code, and then click Sign in to complete the connection.
NOTE:If no WLANs are listed, you may be out of range of a wireless router or access point.
Connecting to a wireless network17
NOTE:If you do not see the WLAN you want to connect to, from the Windows desktop, right-
click the network status icon, and then select Open Network and Sharing Center. Click Set up a
new connection or network. A list of options is displayed, allowing you to manually search for
and connect to a network or to create a new network connection.
6.Follow the on-screen instructions to complete the connection.
After the connection is made, place the mouse pointer over the network status icon in the notification
area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE:The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
Using Bluetooth wireless devices (select models only)
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
Computers (desktop, notebook, PDA)
●
Phones (cellular, cordless, smart phone)
●
Imaging devices (printer, camera)
●
Audio devices (headset, speakers)
●
Mouse
●
Bluetooth devices provide peer-to-peer capability that allows you to set up a PAN of Bluetooth
devices. For information about configuring and using Bluetooth devices, see the Bluetooth software
Help.
18Chapter 4 Connecting to a network
5Enjoying entertainment features
Use your HP tablet as an entertainment hub to socialize via the webcam, enjoy and manage your
music, and download and watch movies. Or, to make your tablet an even more powerful
entertainment center, connect external devices like a monitor, projector, or TV, or speakers and
headphones.
Multimedia features
Here are some of the entertainment features on your tablet.
ComponentDescription
(1)
(2)SpeakersProduce sound.
(3)WebcamRecords video and captures photographs. Some
Audio-out (headphone)/Audio-in
(microphone) jack
Connects optional powered stereo speakers,
headphones, earbuds, a headset, or a television
audio cable. Also connects an optional headset
microphone. This jack does not support optional
microphone-only devices.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety
information, refer to the
Environmental Notices
the Start screen, type support, and then select the
HP Support Assistant app.
NOTE: When a device is connected to the jack,
the tablet speakers are disabled.
NOTE: Be sure that the device cable has a 4-
conductor connector that supports both audio-out
(headphone) and audio-in (microphone).
models allow you to video conference and chat
online using streaming video.
Regulatory, Safety, and
. To access this guide, from
Multimedia features19
ComponentDescription
From the Start screen, type camera, and then select
Camera from the list of applications.
(4)Webcam lightOn: The webcam is in use.
(5)Internal microphones (2)Record sound.
(6)
(7)
Power button
Volume up/down buttonIncreases or decreases speaker volume.
When the tablet is off, press the button to turn
●
on the tablet.
When the tablet is on, press the button briefly
●
to initiate Sleep.
When the tablet is in the Sleep state, press the
●
button briefly to exit Sleep.
When the tablet is in Hibernation, press the
●
button briefly to exit Hibernation.
CAUTION: Pressing and holding down the power
button will result in the loss of unsaved information.
If the tablet has stopped responding and Windows
shutdown procedures are ineffective, press and hold
the power button down for at least 10 seconds to
turn off the tablet.
To learn more about your power settings, see your
power options. From the Start screen, type power,
select Power and sleep settings, and then select
Power and sleep from the list of applications.
(8)
(9)
(10)
Windows buttonReturns you to the Start screen from an open app or
the Windows desktop.
NOTE: Pressing the Windows button again will
return you to the previous screen.
Memory card readerReads optional memory cards that store, manage,
share, or access information.
To insert a card:
Hold the card label-side up, with connectors facing
the slot, insert the card into the slot, and then push
in on the card until it is firmly seated.
To remove a card:
Press in on the card until it pops out.
HDMI portConnects an optional video or audio device, such as
a high-definition television, any compatible digital or
audio component, or a high-speed HDMI device.
20Chapter 5 Enjoying entertainment features
ComponentDescription
(11)
(12)
Using the webcam
The tablet has an integrated webcam that records video and captures photographs. Some models
may allow you to video conference and chat online using streaming video.
To start the webcam, from the Start screen, type camera, and then select Camera from the list
▲
of applications.
For details about using the webcam, go to Help and Support. From the Start screen, type help, and
then select Help and Support.
Using audio
On your tablet, you can download and listen to music, stream audio content from the web (including
radio), record audio, or mix audio and video to create multimedia. To enhance your listening
enjoyment, attach external audio devices such as speakers or headphones.
USB 2.0 or USB 3.0 port (select
models only)
Power connectorConnects an AC adapter.
Connects an optional USB device, such as a
keyboard, mouse, external drive, printer, scanner or
USB hub.
Connecting speakers
You can attach wired speakers to your tablet by connecting them to a USB port or to the audio-out
(headphone) jack on your tablet or on a docking station.
To connect wireless speakers to your tablet, follow the device manufacturer's instructions. To connect
high-definition speakers to the tablet, see
speakers, lower the volume setting.
Setting up HDMI audio on page 23. Before connecting
Connecting headphones and microphones
You can connect wired headphones or headsets to the audio-out (headphone)/audio-in (microphone)
jack on your tablet. Many headsets with integrated microphones are commercially available.
To connect
instructions.
WARNING!To reduce the risk of personal injury, lower the volume setting before putting on
headphones, earbuds, or a headset. For additional safety information, see the
wireless
Environmental Notices
the HP Support Assistant app.
headphones or headsets to your tablet, follow the device manufacturer's
. To access this guide, from the Start screen, type support, and then select
Regulatory, Safety and
Using the webcam21
Testing your audio features
To check the audio functions on your tablet, follow these steps:
1.From the Start screen, type control panel, and then select Control Panel.
2.Select Hardware and Sound, and then select Sound.
3.When the Sound window opens, select the Sounds tab. Under Program Events, select any
sound event, such as a beep or alarm, and then click Test.
You should hear sound through the speakers or through connected headphones.
To check the recording functions on your tablet, follow these steps:
1.From the Start screen, type sound, and then select Sound Recorder.
2.Click Start Recording and speak into the microphone.
3.Save the file to your desktop.
4.Open a multimedia program and play the recording.
To confirm or change the audio settings on your tablet, follow these steps:
1.From the Start screen, type control panel, and then select Control Panel.
2.Select Hardware and Sound, and then select Sound.
Using video
Your tablet is a powerful video device that enables you to watch streaming video from your favorite
websites and download video and movies to watch on your tablet when you are not connected to a
network.
To enhance your viewing enjoyment, use one of the video ports on the tablet to connect an external
monitor, projector, or TV.
IMPORTANT:Be sure that the external device is connected to the correct port on the tablet, using
the correct cable. Check the device manufacturer's instructions.
Connecting video devices by using an HDMI cable
NOTE:To connect an HDMI device to your tablet, you need an HDMI cable, sold separately.
To see the tablet screen image on a high-definition TV or monitor, connect the high-definition device
according to the following instructions.
1.Connect one end of the HDMI cable to the HDMI port on the tablet.
22Chapter 5 Enjoying entertainment features
2.Connect the other end of the cable to the high-definition TV or monitor.
3.Press f4 to alternate the tablet screen image between 4 display states:
PC screen only: View the screen image on the tablet only.
●
Duplicate: View the screen image simultaneously on both the tablet and the external
●
device.
Extend: View the screen image extended across both the tablet and the external device.
●
Second screen only: View the screen image on the external device only.
●
Each time you press f4, the display state changes.
NOTE:For best results, especially if you choose the “Extend” option, adjust the screen
resolution of the external device, as follows. From the Start screen, type control panel, and
then select Control Panel. Select Appearance and Personalization. Under Display, select Adjust
screen resolution.
Setting up HDMI audio
HDMI is the only video interface that supports high-definition video and audio. After you connect an
HDMI TV to the tablet, you can then turn on HDMI audio by following these steps:
1.From the Windows desktop, right-click the Speakers icon in the notification area, at the far right
of the taskbar, and then select Playback devices.
2.On the Playback tab, select the name of the digital output device.
3.Click Set Default, and then click OK.
To return the audio stream to the tablet speakers:
1.From the Windows desktop, right-click the Speakers icon in the notification area, at the far right
of the taskbar, and then click Playback devices.
2.On the Playback tab, click Speakers.
3.Click Set Default, and then click OK.
Using video23
Discovering and connecting to Miracast-compatible wireless displays (select
models only)
To discover and connect to Miracast-compatible wireless displays without leaving your current apps,
follow the steps below.
To open Miracast:
Point to the upper-right or lower-right corner of the Start screen to display the charms, click
▲
Devices, click Project, and then follow the on-screen instructions.
– or –
On select tablet models, from the Start screen, click the HP Quick Access to Miracast icon, and
then follow the on-screen instructions.
24Chapter 5 Enjoying entertainment features
6Navigating the screen
To quickly return to the Start screen, press the Windows key on a keyboard or the Windows
button
You can navigate the tablet screen in the following ways:
Touch gestures
●
Keyboard and optional mouse (purchased separately)
●
NOTE:An external USB mouse (purchased separately) can be connected to a USB ports on the
tablet.
on a tablet.
Using the TouchPad and touch screen gestures
The TouchPad helps you navigate the tablet screen and control the pointer using simple touch
gestures. To navigate the touchscreen, you can use the left and right TouchPad buttons as you would
use the corresponding buttons on an external mouse. You can also customize gestures and view
demonstrations of how they work.
From the Start screen, type control panel, select Control Panel, and then select Hardware and
Sound. Under Devices and Printers, select Mouse.
NOTE:Most of the gestures shown here can be used on either the TouchPad or touchscreen.
TouchPad gestures are not supported in all apps.
Tap
Use the tap/double-tap gesture to select or open an item on the screen.
Point to an item on the screen, and then tap one finger on the TouchPad zone select it. Double-
●
tap an item to open it.
Two-finger scroll
Use the two-finger scroll gesture to move up, down, or sideways on a page or image.
Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or
●
right.
Using the TouchPad and touch screen gestures25
Two-finger pinch zoom
Use the two-finger pinch zoom to zoom out or in on images or text.
Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers
●
together.
Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers
●
apart.
Two-finger click
Use the two-finger click gesture to open the menu for an object on the screen.
NOTE:The two-finger click performs the same function as right-clicking with the mouse.
Place two fingers on the TouchPad zone and press down to open the options menu for the
●
selected object.
Right-edge swipe
Use the right-edge swipe to reveal the charms, which let you search, share, start apps, access
devices, or change settings.
Gently swipe your finger inward from the right edge of the TouchPad to reveal the charms.
●
26Chapter 6 Navigating the screen
Left-edge swipe
Use the left-edge swipe to reveal your open apps so that you can access them quickly.
Gently swipe your finger inward from the left edge of the TouchPad to switch between apps.
●
Without lifting your finger, swipe back toward the left edge to reveal all open apps.
Top-edge swipe and bottom-edge swipe
Use the top-edge swipe or bottom-edge swipe to display command options that allow you to
customize an open app.
IMPORTANT:When an app is open, the top-edge swipe varies depending on the app.
Gently swipe your finger from the top edge or the bottom edge to reveal the app command
●
options.
One-finger slide (touch screen only)
Use the one-finger slide to pan or scroll through lists and pages, or to move an object.
To scroll across the screen, lightly slide one finger across the screen in the direction you want to
●
move.
To drag, press and hold an object, and then drag the object to move it.
●
Using the TouchPad and touch screen gestures27
Using the keyboard base and mouse
The keyboard base and mouse allow you to type, select items, scroll and to perform the same
functions as you do using touch gestures. The keyboard base also allows you to use action keys and
hot keys to perform specific functions.
TIP:The Windows key on the keyboard base allows you to quickly return to the Start screen
from an open app or the Windows desktop. Pressing the Windows key again will return you to the
previous screen.
NOTE:Depending on the country or region, your keyboard base may have different keys and
keyboard functions than those discussed in this section.
Using the keys
You can quickly access information or perform functions by using certain keys and key combinations.
Using the action keys
An action key performs an assigned function. The icon on each of the function keys illustrates the
assigned function for that key.
To use an action key function, press and hold the key.
IconKeyDescription
f1Opens Help and Support, which provides tutorials, information about the Windows
f2Decreases the screen brightness incrementally as long as you hold down the key.
f3Increases the screen brightness incrementally as long as you hold down the key.
f4Switches the screen image between display devices connected to the system. For
f5On select models, turns the keyboard backlight feature off or on.
28Chapter 6 Navigating the screen
operating system and your tablet, answers to questions, and updates to your tablet.
Help and Support also provides automated troubleshooting tools and access to
support.
example, if a monitor is connected to the tablet, repeatedly pressing this key
alternates the screen image from the tablet display to the monitor display to a
simultaneous display on both the tablet and the monitor.
NOTE: To conserve battery power, turn off this feature.
IconKeyDescription
f6Mutes or restores speaker sound.
f7Decreases speaker volume incrementally as long as you hold down the key.
f8Increases speaker volume incrementally as long as you hold down the key.
f9Plays the previous track of an audio CD or the previous section of a DVD or a BD.
f10Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD.
f11Plays the next track of an audio CD or the next section of a DVD or a BD.
f12Turns the Airplane mode and wireless feature on or off.
Using Windows shortcut keys
NOTE: A wireless network must be set up before a wireless connection is possible.
Windows provides shortcuts so that you can perform actions quickly. Press the Windows key
alone or in combination with a specific key to perform a designated action.
Using the digitizer pen (select models only)
You can write with the pen in pen-specific programs, in all Microsoft® Office programs, and in many
other Windows programs and utilities. The information you write on the screen with the pen can be
filed, searched, and shared among the programs.
Identifying the pen components
The pen interacts with the tablet whenever the tip (1) of the pen is pressed against the screen. The
pen magnets (2) attach the pen to the tablet.
Holding the pen
Hold the pen as if you were writing with a standard pen or pencil.
Using the digitizer pen (select models only)29
Using the on-screen keyboard
You may want to enter data into a data field. This may be required when you set up a wireless
network configuration or a weather reporting location, or when you access user accounts on Internet
sites. The tablet has an on-screen keyboard that is displayed when you need to enter such
information.
1.To display the keyboard, tap in the first data field. Tap the small keyboard icon that is displayed.
– or –
Tap the keyboard icon on the right side of the notification area.
2.To enlarge the size of the on-screen keyboard, tap the lower-right corner and drag it to the
desired size.
3.Tap each character, continuing until you have spelled out the name or word that you are
entering into the data field.
NOTE:Hot keys do not display or function on the on-screen keyboard.
NOTE:Suggested words may be displayed at the top of the on-screen keyboard. If an
appropriate word is displayed, tap it to select it.
4.Tap enter on the keyboard.
30Chapter 6 Navigating the screen
7Managing power
Your tablet can operate on either battery power or external power. When the tablet is running on
battery power only and an AC power source is not available to charge the battery, it is important to
monitor and conserve the battery charge. Your tablet supports an optimal power plan to manage how
your tablet uses and conserves power so that tablet performance is balanced with power
conservation.
Initiating Sleep and Hibernation
Windows has two power-saving states, Sleep and Hibernation.
Sleep—The Sleep state is automatically initiated after a period of inactivity when running on
●
battery power or on external power. Your work is saved to memory, allowing you to resume your
work very quickly. You can also initiate Sleep manually. For more information, see
initiating and exiting Sleep on page 32.
Hibernation—The Hibernation state is automatically initiated if the battery reaches a critical level.
●
In the Hibernation state, your work is saved to a hibernation file and the tablet powers down.
NOTE:You can manually initiate Hibernation. See Manually initiating and exiting Sleep
on page 32 and Manually initiating and exiting Hibernation (select models only) on page 32.
Manually
CAUTION:To reduce the risk of possible audio and video degradation, loss of audio or video
playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a
disc or an external media card.
NOTE:You cannot initiate any type of networking connection or perform any tablet functions while
the tablet is in the Sleep state or in Hibernation.
Initiating Sleep and Hibernation31
Manually initiating and exiting Sleep
You can initiate Sleep in any of the following ways:
Close the display.
●
From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
●
charms. Click Settings, click the Power icon, and then click Sleep.
To exit Sleep:
Briefly press the power button.
●
If the display is closed, open the display.
●
Press a key on the keyboard.
●
Tap or swipe the TouchPad.
●
When the tablet exits Sleep, the power lights turn on and your work returns to the screen.
NOTE:If you have set a password to be required on wakeup, you must enter your Windows
password before the tablet will return to the screen.
Manually initiating and exiting Hibernation (select models only)
You can enable user-initiated Hibernation and change other power settings and timeouts using Power
Options.
1.From the Start screen, type power options, then select Power options.
2.In the left pane, click Choose what the power button does.
3.Click Change Settings that are currently unavailable.
4.In the When I press the power button area, select Hibernate.
5.Click Save changes.
When the tablet exits Hibernation, the power lights turn on and your work returns to the screen.
NOTE:If you have set a password to be required on wakeup, you must enter your Windows
password before your work will return to the screen.
Setting password protection on wakeup
To set the tablet to prompt for a password when the tablet exits Sleep or Hibernation, follow these
steps:
1.From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
charms.
2.Select Settings, select PC Settings, and then select Change PC settings.
3.Select Accounts, and then select Sign-in options.
4.Under Password policy, select Change, and then follow the on-screen instructions.
5.Click Save changes.
32Chapter 7 Managing power
Using the power meter and power settings
The power meter is located on the Windows desktop. The power meter allows you to quickly access
power settings and view the remaining battery charge.
To reveal the percentage of remaining battery charge and the current power plan, on the
●
Windows desktop, point over the power meter icon.
To use Power Options, click the power meter icon and select an item from the list. From the
●
Start screen, you can also type power options, and then select Power Options.
Different power meter icons indicate whether the tablet is running on battery or external power. The
icon also reveals a message if the battery has reached a low or critical battery level.
Running on battery power
When a charged battery is in the tablet and the tablet is not plugged into external power, the tablet
runs on battery power. The battery in the tablet slowly discharges when the tablet is off and
unplugged from external power.
Tablet battery life varies, depending on power management settings, programs running on the tablet,
screen brightness, external devices connected to the tablet, and other factors.
Factory-sealed battery (select models only)
To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check
in Help and Support. To access battery information, from the Start screen, type support, select the
HP Support Assistant app, and then select Battery and performance. If Battery Check indicates that
your battery should be replaced, contact support.
The battery(ies) in this product cannot be easily replaced by users themselves. Removing or
replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge,
contact support.
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for battery disposal.
Finding battery information
To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check
in HP Support Assistant. To access battery information, from the Start screen, type support, select
the HP Support Assistant app, and then select Battery and performance.
HP Support Assistant provides the following tools and information about the battery:
Battery test
●
Information about battery types, specifications, life cycles, and capacity
●
Conserving battery power
Tips for conserving battery power and maximizing battery life:
Lower the brightness on the display.
●
Turn off wireless devices when you are not using them.
●
Disconnect unused external devices that are not plugged into an external power source, such as
●
an external hard drive connected to a USB port.
Using the power meter and power settings33
Stop, disable, or remove any external media cards that you are not using.
●
Before you leave your work, initiate Sleep or shut down the tablet.
●
Identifying low battery levels
When a battery that is the sole power source for the tablet reaches a low or critical battery level, the
following behavior occurs:
The battery light (select models only) indicates a low or critical battery level.
●
– or –
The power meter icon on the Windows desktop shows a low or critical battery notification.
●
NOTE:For additional information about the power meter, see Using the power meter and
power settings on page 33.
The tablet takes the following actions for a critical battery level:
If Hibernation is disabled and the tablet is on or in the Sleep state, the tablet remains briefly in
●
the Sleep state, and then shuts down and loses any unsaved information.
If Hibernation is enabled and the tablet is on or in the Sleep state, the tablet initiates Hibernation.
●
Resolving a low battery level
Resolving a low battery level when external power is available
Connect an AC adapter.
●
Connect an optional docking or expansion device.
●
Connect an optional power adapter purchased as an accessory from HP.
●
Resolving a low battery level when no power source is available
Save your work and shut down the tablet.
Resolving a low battery level when the tablet cannot exit Hibernation
When the tablet lacks sufficient power to exit Hibernation, follow these steps:
1.Connect the AC adapter to the tablet and to external power.
2.Exit Hibernation by pressing the power button.
Running on external AC power
For information about connecting to AC power, refer to the
tablet box.
The tablet does not use battery power when the tablet is connected to AC external power with an
approved AC adapter or an optional docking/expansion device.
WARNING!To reduce potential safety issues, use only the AC adapter provided with the tablet, a
replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
Setup Instructions
poster provided in the
Connect the tablet to external AC power under any of the following conditions:
WARNING!Do not charge the tablet battery while you are onboard aircraft.
34Chapter 7 Managing power
When charging or calibrating a battery
●
When installing or modifying system software
●
When performing a backup or recovery
●
When you connect the tablet to external AC power:
The battery begins to charge.
●
The screen brightness increases.
●
The power meter icon on the Windows desktop changes appearance.
●
When you disconnect external AC power, the following events occur:
The tablet switches to battery power.
●
The screen brightness automatically decreases to save battery life.
●
The power meter icon on the Windows desktop changes appearance.
●
Troubleshooting power problems
Test the AC adapter if the tablet exhibits any of the following symptoms when it is connected to AC
power:
The tablet does not turn on.
●
The display does not turn on.
●
The power lights are off.
●
To test the AC adapter:
1.Shut down the tablet.
2.Connect the AC adapter to the tablet, and then plug it into an AC outlet.
3.Turn on the tablet.
If the power lights turn
●
If the power lights remain
●
the connection from the AC adapter to the AC outlet to be sure that the connections are
secure.
If the connections are secure and the power lights remain
●
functioning and should be replaced.
Contact support for information about obtaining a replacement AC power adapter.
on
, the AC adapter is working properly.
off
, check the connection from the AC adapter to the tablet and
Shutting down (turning off) the tablet
CAUTION:Unsaved information is lost when the tablet shuts down. Be sure to save your work
before shutting down the tablet.
The Shut down command closes all open programs, including the operating system, and then turns
off the display and tablet.
off
, the AC adapter is not
Shut down the tablet under any of the following conditions:
Shutting down (turning off) the tablet35
When you are connecting an external hardware device that does not connect to a USB or video
●
port
When the tablet will be unused and disconnected from external power for an extended period
●
Although you can turn off the tablet with the power button, the recommended procedure is to use the
Windows Shut down command:
NOTE:If the tablet is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation
before shutdown is possible by briefly pressing the power button.
1.Save your work and close all open programs.
2.From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
charms.
3.Click Settings, click the Power icon, and then click Shut down.
– or –
Right-click the Start button in the lower-left corner of the screen, select Shut down or sign out,
and then select Shut down.
If the tablet is unresponsive and you are unable to use the preceding shutdown procedures, try the
following emergency procedures in the sequence provided:
Press ctrl+alt+delete, click the Power icon, and then select Shut Down.
●
Press and hold the power button for at least 10 seconds.
●
Disconnect the tablet from external power.
●
36Chapter 7 Managing power
8Maintaining your tablet
It is important to perform regular maintenance to keep your tablet in optimal condition by using tools
like Disk Cleanup. This chapter also includes ways to update programs and drivers, steps to clean the
tablet, and tips for traveling with (or shipping) the tablet.
Improving performance
You can improve the performance of your tablet by performing regular maintenance tasks with tools
such as Disk Defragmenter and Disk Cleanup.
Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk
space and help the tablet run more efficiently.
To run Disk Cleanup:
1.From the Start screen, select disk, and then select Manage your apps to free up disk space.
2.Follow the on-screen instructions.
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis. Updates can resolve
issues and bring new features and options to your tablet. For example, older graphics components
might not work well with the most recent gaming software. Without the latest driver, you would not be
getting the most out of your equipment.
http://www.hp.com/support to download the latest versions of HP programs and drivers. In
Go to
addition, register to receive automatic update notifications when they become available.
If you would like to update your program and drivers, follow these instructions:
1.From the Start screen, type support, and then select the HP Support Assistant app.
2.Click Updates and tune-ups, and then click Check for HP updates now.
3.Follow the on-screen instructions.
Cleaning your tablet
Use the following products to safely clean your tablet:
Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example,
●
disposable wipes, which come in a variety of brands).
Alcohol-free glass-cleaning fluid
●
Water with mild soap solution
●
Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)
●
Static-free cloth wipes
●
Improving performance37
CAUTION:Avoid strong cleaning solvents that can permanently damage your tablet. If you are not
sure that a cleaning product is safe for your tablet, check the product contents to make sure that
ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are
not included in the product.
Fibrous materials, such as paper towels, can scratch the tablet. Over time, dirt particles and cleaning
agents can get trapped in the scratches.
Cleaning procedures
Follow the procedures in this section to safely clean your tablet.
WARNING!To prevent electric shock or damage to components, do not attempt to clean your tablet
while it is turned on.
Turn off the tablet.
●
Disconnect AC power.
●
Disconnect all powered external devices.
●
CAUTION:To prevent damage to internal components, do not spray cleaning agents or liquids
directly on any tablet surface. Liquids dripped on the surface can permanently damage internal
components.
Cleaning the display (All-in-Ones or Notebooks)
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be
sure that the display is dry before closing the display.
Cleaning the sides or cover
To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning
solutions listed previously or use an acceptable disposable wipe.
NOTE:When cleaning the cover of the tablet, use a circular motion to aid in removing dirt and
debris.
Cleaning the TouchPad, keyboard, or mouse
WARNING!To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris
on the keyboard surface.
CAUTION:To prevent damage to internal components, do not allow liquids to drip between the
keys.
To clean the TouchPad, keyboard, or mouse, use a soft microfiber cloth or a chamois moistened
●
with one of the cleaning solutions listed previously or use an acceptable disposable wipe.
To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a
●
can of compressed air with a straw extension.
Traveling with or shipping your tablet
If you have to travel with or ship your tablet, here are some tips to keep in mind to keep your
equipment safe.
Prepare the tablet for traveling or shipping:
●
38Chapter 8 Maintaining your tablet
Back up your information to an external drive.
◦
Remove all discs and all external media cards, such as memory cards.
◦
Turn off and then disconnect all external devices.
◦
Shut down the tablet.
◦
Take along a backup of your information. Keep the backup separate from the tablet.
●
When traveling by air, carry the tablet as hand luggage; do not check it in with the rest of your
●
luggage.
CAUTION:Avoid exposing a drive to magnetic fields. Security devices with magnetic fields
include airport walk-through devices and security wands. Airport conveyer belts and similar
security devices that check carry-on baggage use X-rays instead of magnetism and do not
damage drives.
If you plan to use the tablet during a flight, listen for the in-flight announcement that tells you
●
when you are allowed to use your tablet. In-flight tablet use is at the discretion of the airline.
If you are shipping the tablet or a drive, use suitable protective packaging and label the package
●
“FRAGILE.”
If the tablet has a wireless device installed, the use of these devices may be restricted in some
●
environments. Such restrictions may apply aboard aircraft, in hospitals, near explosives, and in
hazardous locations. If you are uncertain of the policy that applies to the use of a particular
device, ask for authorization to use your tablet before you turn it on.
If you are traveling internationally, follow these suggestions:
●
Check the tablet-related customs regulations for each country or region on your itinerary.
◦
Check the power cord and adapter requirements for each location in which you plan to use
◦
the tablet. Voltage, frequency, and plug configurations vary.
WARNING!To reduce the risk of electric shock, fire, or damage to the equipment, do not
attempt to power the tablet with a voltage converter kit sold for appliances.
Traveling with or shipping your tablet39
9Securing your tablet and information
Tablet security is essential for protecting the confidentiality, integrity, and availability of your
information. Standard security solutions provided by the Windows operating system, HP applications,
the non-Windows Setup Utility (BIOS), and other third-party software can help protect your tablet from
a variety of risks, such as viruses, worms, and other types of malicious code.
IMPORTANT:Some security features listed in this chapter may not be available on your tablet.
Computer riskSecurity feature
Unauthorized use of the tabletPower-on password
Computer virusesAntivirus software
Unauthorized access to dataFirewall software
Unauthorized access to Setup Utility (BIOS) settings and
other system identification information
Ongoing or future threats to the tabletSoftware updates
Unauthorized access to a Windows user accountUser password
Using passwords
A password is a group of characters that you choose to secure your tablet information and to protect
online transactions. Several types of passwords can be set. For example, when you set up your tablet
for the first time, you were asked to create a user password to secure your tablet. Additional
passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your tablet.
You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows
security feature.
Use the following tips for creating and saving passwords:
To reduce the risk of being locked out of the tablet, record each password and store it in a
●
secure place away from the tablet. Do not store passwords in a file on the tablet.
When creating passwords, follow requirements set by the program.
●
Change your passwords at least every three months.
●
An ideal password is long and has letters, punctuation, symbols, and numbers.
●
Administrator password
Before you send your tablet for service, back up your files, delete confidential files, and then
●
remove all password settings.
For additional information about Windows passwords, such as screen-saver passwords, from the
Start screen, type support, and then select the HP Support Assistant app.
40Chapter 9 Securing your tablet and information
Setting Windows passwords
PasswordFunction
User passwordProtects access to a Windows user account.
Administrator passwordProtects administrator-level access to tablet contents.
Setting Setup Utility (BIOS) passwords
PasswordFunction
NOTE: This password cannot be used to access Setup
Utility (BIOS) contents.
Administrator password
Power-on password
Must be entered each time you access Setup Utility
●
(BIOS).
If you forget your administrator password, you cannot
●
access Setup Utility (BIOS).
NOTE: The administrator password can be used in place of
the power-on password.
NOTE: Your administrator password is not interchangeable
with an administrator password set in Windows, nor is it
revealed as it is set, entered, changed, or deleted.
NOTE: If you enter the power-on password at the first
password check, you must enter the administrator password
to access Setup Utility (BIOS).
Must be entered each time you turn on or restart the
●
tablet.
If you forget your power-on password, you cannot turn
●
on or restart the tablet.
NOTE: The administrator password can be used in place of
the power-on password.
NOTE: A power-on password is not revealed as it is set,
entered, changed, or deleted.
To set, change, or delete an administrator or power-on password in Setup Utility (BIOS):
1.To start Setup Utility (BIOS), turn on or restart the tablet, quickly press the Windows button on
the tablet, and then tap fn+f10.
2.Tap Security, and then follow the on-screen instructions.
Your changes take effect when the tablet restarts.
Using Internet security software
When you use your tablet to access email, a network, or the Internet, you potentially expose your
tablet to tablet viruses, spyware, and other online threats. To help protect your tablet, Internet security
software that includes antivirus and firewall features may be preinstalled on your tablet as a trial offer.
To provide ongoing protection against newly discovered viruses and other security risks, security
Using Internet security software41
software must be kept up to date. It is strongly recommended that you upgrade the security software
trial offer or purchase the software of your choice in order to fully protect your tablet.
Using antivirus software
Computer viruses can disable programs, utilities, or the operating system, or cause them to function
abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any
damage they have caused.
To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to
date.
An antivirus program may be preinstalled on your tablet. It is strongly recommended that you use the
antivirus program of your choice in order to fully protect your tablet.
For more information about tablet viruses, from the Start screen, type support, and then select the
HP Support Assistant app.
Using firewall software
Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be
software you install on your tablet and/or network, or it can be a combination of both hardware and
software.
There are two types of firewalls to consider:
Host-based firewalls—Software that protects only the tablet it is installed on.
●
Network-based firewalls—Installed between your DSL or cable modem and your home network
●
to protect all the tablets on the network.
When a firewall is installed on a system, all data sent to and from the system is monitored and
compared with a set of user-defined security criteria. Any data that does not meet those criteria is
blocked.
Installing software updates
HP, Windows, and third-party software installed on your tablet should be regularly updated to correct
security problems and improve software performance. For more information, see
and drivers on page 37.
Installing critical security updates
CAUTION:Microsoft sends out alerts regarding critical updates. To protect the tablet from security
breaches and tablet viruses, install all critical updates from Microsoft as soon as you receive an alert.
You can choose whether updates are installed automatically. To change the settings, from the Start
screen, type control panel, and then select Control Panel. Select System and Security, select
Windows Update, select Change settings, and then follow the on-screen instructions.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on
your tablet. To download the latest versions, go to
can also register to receive automatic update notifications when they become available.
http://www.hp.com/support. At this location, you
Updating programs
42Chapter 9 Securing your tablet and information
If you have installed third-party software after you purchased your tablet, regularly update the
software. Software companies provide software updates to their products to correct security problems
and improve functionality of the software.
Securing your wireless network
When you set up your wireless network, always enable security features. For more information, see
Protecting your WLAN on page 17.
Backing up your software applications and information
Regularly back up your software applications and information to protect them from being permanently
lost or damaged through a virus attack or a software or hardware failure. For more information, see
Backing up, restoring, and recovering on page 47.
Securing your wireless network43
10Using Setup Utility (BIOS) and HP PC
Hardware Diagnostics (UEFI)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the tablet,
and the amount of system and extended memory.
Starting Setup Utility (BIOS)
You can open Setup Utility using the tablet only or an optional USB keyboard (purchased separately).
The keyboard base that came with your tablet cannot be used to open Setup Utility.
To start Setup Utility (BIOS), using the tablet only, turn on or restart the tablet, quickly press the
▲
Windows button on the tablet, and then tap fn+f10.
– or –
To start Setup Utility (BIOS) using an optional USB keyboard (purchased separately):
1.Connect an optional USB keyboard (purchased separately) to the tablet.
2.Turn on or restart the tablet, quickly press esc, and then press fn+f10.
NOTE:Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the
tablet from operating properly.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the tablet, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as
fn+esc (if you are already in Windows) or by using Setup Utility (BIOS).
1.Start Setup Utility (BIOS) (see
2.Tap Main, and then make note of your current BIOS version.
3.To exit Setup Utility (BIOS) without saving your changes, tap Exit, tap Exit Discarding Changes,
and then follow the on-screen instructions.
ROM date
Starting Setup Utility (BIOS) on page 44.
and
System BIOS
) can be revealed by pressing
SoftPaqs
.
– or –
To start Setup Utility (BIOS) using an optional USB keyboard (purchased separately):
44Chapter 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)
1.Connect an optional USB keyboard (purchased separately) to the tablet.
2.Turn on or restart the tablet, quickly press esc, and then press fn+f10.
Downloading a BIOS update
CAUTION:To reduce the risk of damage to the tablet or an unsuccessful installation, download and
install a BIOS update only when the tablet is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the tablet is running on battery power,
docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power from the tablet by unplugging the power cord from the AC outlet.
Do not shut down the tablet or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.From the Start screen, type support, and then select the HP Support Assistant app.
2.Click Updates and tune-ups, and then click Check for HP updates now.
3.Follow the on-screen instructions.
4.At the download area, follow these steps:
a.Identify the most recent BIOS update and compare it to the BIOS version currently installed
on your tablet. If the update is more recent than your BIOS, make a note of the date, name,
or other identifier. You may need this information to locate the update later, after it has
been downloaded to your hard drive.
b.Follow the on-screen instructions to download your selection to the hard drive.
If the update is more recent than your BIOS, make a note of the path to the location on your
hard drive where the BIOS update is downloaded. You will need to access this path when
you are ready to install the update.
NOTE:If you connect your tablet to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the
download is complete. If no instructions are revealed, follow these steps:
1.From the Start screen, type file, and then select File Explorer.
2.Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4.Double-click the file that has an .exe extension (for example,
The BIOS installation begins.
5.Complete the installation by following the on-screen instructions.
NOTE:After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
filename
.exe).
Updating the BIOS45
Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the tablet hardware is functioning properly. The tool runs
outside the operating system so that it can isolate hardware failures from issues that are caused by
the operating system or other software components.
To start HP PC Hardware Diagnostics UEFI:
1.Turn on or restart the tablet, quickly press the Windows button on the tablet, and then press fn
+f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a.Connected USB drive
NOTE:To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 46.
b.Hard drive
c.BIOS
2.When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic
test you want to run, and then follow the on-screen instructions.
NOTE:If you need to stop a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE:Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English
only.
There are two options to download HP PC Hardware Diagnostics to a USB device:
Option 1: HP PC Diagnostics homepage— Provides access to the latest UEFI version
1.Go to
2.Click the UEFI Download link, and then select Run.
Option 2: Support and Drivers page—Provides downloads for a specific product for earlier and later
versions
1.Go to
2.Point to Support, located at the top of the page, and then click Download Drivers.
3.In the text box, enter the product name, and then click Go.
4.Select your tablet model, and then select your operating system.
5.In the Diagnostic section, click HP UEFI Support Environment.
http://hp.com/go/techcenter/pcdiags.
http://www.hp.com.
– or –
Click Find Now to let HP automatically detect your product.
– or –
Click Download, and then select Run.
46Chapter 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)
11Backing up, restoring, and recovering
This chapter provides information about the following processes:
Creating recovery media and backups
●
Restoring and recovering your system
●
For additional information, refer to the HP Support Assistant.
From the Start screen, type support, and then select the HP Support Assistant app.
▲
– or –
From the Windows desktop, tap the question mark icon in the notification area, at the far right of
the taskbar.
Creating recovery media and backups
Use HP Recovery Manager after you successfully set up the tablet to create HP Recovery media
●
(select models only). This step creates a backup of the HP Recovery partition on the tablet. The
backup can be used to reinstall the original operating system in cases where the hard drive is
corrupted or has been replaced.
For information on creating recovery media, see
only) on page 47. For information on the recovery options that are available using the recovery
media, see
Use Windows tools to create system restore points and create backups of personal information.
●
NOTE:If storage is 32 GB or less, Microsoft System Restore is disabled by default.
Recovering using HP Recovery Manager (select models only) on page 48
Creating HP Recovery media (select models
Creating HP Recovery media (select models only)
IMPORTANT:If your tablet does not list a Recovery Media Creation option, you can obtain HP
recovery media for your system from support. See the Worldwide Telephone Numbers booklet
included with the tablet. You can also find contact information from the HP website. Go to
http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
HP Recovery Manager is a software program that offers a way to create recovery media after you
successfully set up the tablet. HP Recovery media can be used to perform system recovery if the
hard drive becomes corrupted. System recovery reinstalls the original operating system and the
software programs installed at the factory, and then configures the settings for the programs. HP
Recovery media can also be used to customize the system or restore the factory image if you replace
the hard drive.
Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and
●
keep them in a safe place.
HP Recovery Manager examines the tablet and determines the required storage capacity for a
●
high-quality blank USB flash drive.
Be sure that the tablet is connected to AC power before you begin creating the recovery media.
●
The creation process can take up to an hour or more. Do not interrupt the creation process.
●
Creating recovery media and backups47
To create HP Recovery media:
IMPORTANT:For tablets, connect to the keyboard dock before beginning these steps (select
models only).
1.From the Start screen, type recovery, and then select HP Recovery Manager.
2.Select Recovery Media Creation, and then follow the on-screen instructions.
If you ever need to recover the system, see
only) on page 48.
Using Windows tools
You can create system restore points and create backups of personal information using Windows
tools (select models only).
NOTE:If storage is 32 GB or less, Microsoft System Restore is disabled by default.
From the Start screen, type help, and then select Help and Support.
▲
‒ or –
From the Windows desktop, click the question mark icon in the notification area, at the far right
of the taskbar.
For more information and steps, see Help and Support.
Restore and recover
There are several options for recovering your system. Choose the method that best matches your
situation and level of expertise:
Windows offers several options for restoring from backup, refreshing the tablet, and resetting the
●
tablet to its original state. For more information and steps, see Help and Support. From the Start
screen, type help, and then select Help and Support.
Recovering using HP Recovery Manager (select models
From the Start screen, type help, and then select Help and Support.
▲
‒ or –
From the Windows desktop, click the question mark icon in the notification area, at the far
right of the taskbar.
If you want to recover the Windows partition to original factory content, you can choose the
●
System Recovery option from the HP Recovery partition (select models only) or use the HP
Recovery media that you have created. For more information, see
Recovery Manager (select models only) on page 48. If you have not already created recovery
media, see
On select models, if you want to recover the tablet's original factory partition and content, you
●
can use HP Recovery Media that you have created.
Creating HP Recovery media (select models only) on page 47.
Recovering using HP Recovery Manager (select models only)
HP Recovery Manager software allows you to recover the tablet to its original factory state by using
the HP Recovery media that you created (select models only), or by using HP recovery media you
obtain from support. If you have not already created recovery media, see
media (select models only) on page 47.
48Chapter 11 Backing up, restoring, and recovering
Recovering using HP
Creating HP Recovery
Using HP Recovery media, you can perform a system recovery, which reinstalls the original operating
system, and then configures the settings for the programs that were installed at the factory.
NOTE:Only the options available for your tablet are displayed when you start the recovery process.
The HP Recovery partition (select models only) allows System Recovery.
What you need to know
HP Recovery Manager recovers only software that was installed at the factory. For software not
●
provided with the tablet, you must either download the software from the manufacturer's website
or reinstall the software from the media provided by the manufacturer.
IMPORTANT:Recovery through HP Recovery Manager should be used as a final attempt to
correct tablet issues.
HP Recovery media must be used if the tablet hard drive fails. If you have not already created
●
recovery media, see
If your tablet does not allow the creation of HP recovery media or if the HP Recovery media
●
does not work, you can obtain recovery media for your tablet from support. See the
Telephone Numbers
the HP website. Go to
on-screen instructions.
IMPORTANT:HP Recovery Manager does not automatically provide backups of your personal
data. Before beginning recovery, back up any personal data you want to retain.
Creating HP Recovery media (select models only) on page 47.
Worldwide
booklet included with the tablet. You can also find contact information from
http://www.hp.com/support, select your country or region, and follow the
Using HP Recovery media to recover
You can use HP Recovery media to recover the original system. This method can be used if your
system does not have an HP Recovery partition or if the hard drive is not working properly.
1.If possible, back up all personal files.
2.Insert the HP Recovery media, and then restart the tablet.
NOTE:If the tablet does not automatically restart in HP Recovery Manager, change the boot
order. See
3.Follow the on-screen instructions.
Changing the tablet boot order on page 49.
Changing the tablet boot order
If the tablet does not restart in HP Recovery Manager, you can change the boot order, which is the
order of devices where the tablet searches for startup information. You can specify that a USB flash
drive should be checked first.
To change the boot order:
IMPORTANT:For tablets, connect to the keyboard dock before beginning these steps (select
models only).
1.Insert the HP Recovery media you created.
2.Restart the tablet, quickly press esc, and then press fn+f9 for boot options.
3.Select the USB flash drive you want to boot from.
4.Follow the on-screen instructions.
Creating recovery media and backups49
12Specifications
Input power
The power information in this section may be helpful if you plan to travel internationally with the tablet.
The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC
power source must be rated at 100–240 V, 50–60 Hz. Although the tablet can be powered from a
standalone DC power source, it should be powered only with an AC adapter or a DC power source
supplied and approved by HP for use with this tablet.
The tablet can operate on DC power within the following specifications. Operating voltage and current
varies by platform.
Input powerRating
Operating voltage and current5 V dc @ 3A - 15W
NOTE:This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE:The tablet operating voltage and current can be found on the system regulatory label.
Operating environment
FactorMetricU.S.
Temperature
Operating5°C to 35°C41°F to 95°F
Nonoperating-20°C to 60°C-4°F to 140°F
Relative humidity (noncondensing)
Operating10% to 90%10% to 90%
Nonoperating5% to 95%5% to 95%
Maximum altitude (unpressurized)
Operating-15 m to 3,048 m-50 ft to 10,000 ft
Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft
50Chapter 12 Specifications
13Electrostatic Discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for
example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components. To prevent damage to the tablet, damage to a drive, or loss of information, observe
these precautions:
If removal or installation instructions direct you to unplug the tablet, first be sure that it is properly
●
grounded, and then remove the cover.
Keep components in their electrostatic-safe containers until you are ready to install them.
●
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
●
Use nonmagnetic tools.
●
Before handling components, discharge static electricity by touching an unpainted metal surface
●
of the component.
If you remove a component, place it in an electrostatic-safe container.
●
51
Index
A
AC adapter, testing35
action keys
Bluetooth29
decrease screen brightness
28
Help and Support28
identifying12
increase screen brightness28
keyboard backlight28
next track29
pairing29
previous track29
switch screen image28
volume down29
volume mute29
volume up29