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Publication number: Q8150-90181
Hewlett-Packard Company
notices
The information contained in this
document is subject to change
without notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of HewlettPackard, except as allowed under
copyright laws.
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
Use the HP All-in-One to quickly and easily accomplish tasks such as making a copy,
scanning documents, or printing photos from a memory card. You can access many
HP All-in-One functions directly from the control panel, without turning on your
computer.
Note This guide introduces basic operations and troubleshooting, as well as
providing information for contacting HP support and ordering supplies.
The onscreen Help details the full range of features and functions, including
use of the HP Photosmart software that came with the HP All-in-One. For more
information, see Access the onscreen Help on page 8.
Copy
The HP All-in-One allows you to produce high-quality color and black-and-white
copies on a variety of paper types. You can enlarge or reduce the size of an original to
fit a specific paper size, adjust the copy quality, and make high-quality copies of
photos, including borderless copies.
Scan
Scanning is the process of converting text and pictures into an electronic format for
your computer. You can scan almost anything (photos, magazine articles and text
documents) on the HP All-in-One.
Print photos
The HP All-in-One is equipped with memory card slots which enable you to insert a
memory card and begin printing photos from your digital camera without uploading
your photos to a computer first. Additionally, if the HP All-in-One is connected to a
computer with a USB cable, you can also transfer your photos to the computer to
print, edit, or share.
Warning Do not insert more than one memory card at a time. If more than
one memory card is inserted, unrecoverable data loss might occur.
Print from your computer
The HP All-in-One can be used with any software application that allows printing. You
can print a range of projects, such as borderless images, newsletters, greeting cards,
iron-on transfers, and posters.
2
HP Photosmart C3100 All-in-One series
The HP All-in-One at a glance
LabelDescription
1Control panel
2On button
3Photosmart Express button (left) and
Proof Sheet button (right)
HP All-in-One overview
Basics Guide
4Memory card slots
5Input tray
6Paper tray extender
7Paper-width guide
8Print cartridge door
9Glass
10Lid backing
3
Chapter 1
LabelDescription
1Rear door
2Rear USB port
3
*Use only with the power adapter supplied by HP.
HP All-in-One overview
Control panel buttons
Power connection
*
LabelIconName and Description
1Check Paper/Check Print Cartridge: Indicates the
need to load paper, remove a paper jam, reinsert the
print cartridge, replace the print cartridge, or close
the print cartridge door.
2
Cancel button: Stops a task or resets settings.
3Paper Type button: Changes the paper type setting
to match the type of paper loaded in the paper tray
(plain or photo paper). The default setting is plain
paper.
4Quality button: Changes the copy quality. The
default quality for plain paper is one star. The default
quality for photo paper is two stars.
4
HP Photosmart C3100 All-in-One series
(continued)
LabelIconName and Description
5Size button: Changes the image size to 100%
(Actual Size), fits it to the page (Resize to Fit), or
prints borderless images (Borderless). The default
setting is 100% for plain paper and borderless for
photo paper.
6Copies button: Specifies the desired number of
copies. If there is an error, the letter E appears on
the display.
7Start Copy Black button: Makes a black-and-white
copy. In certain situations (for example, after clearing
a paper jam), this button resumes printing.
8Start Copy Color button: Starts a color copy. In
certain situations (for example, after clearing a paper
jam), this button resumes printing.
HP All-in-One overview
9
10On: Turns the HP All-in-One on or off. When the
11Photosmart Express button: Launches the
12Proof Sheet button: Prints a proof sheet when a
Start Scan/Reprints button: Starts a scan.
HP All-in-One is off, a minimal amount of power is
still supplied to the device. To completely remove
power, turn the HP All-in-One off, and then unplug
the power cord.
HP Photosmart Express software application on your
computer for printing, editing, and sharing photos.
memory has been inserted in the HP All-in-One. A
proof sheet shows thumbnail views of all the photos
on the memory card. You can select photos on the
proof sheet, then print those photos by scanning the
proof sheet. You do not need to connect the HP Allin-One to a computer to print a proof sheet from a
memory card.
Status light overview
Several indicator lights inform you of the status of the HP All-in-One.
Basics Guide
5
Chapter 1
HP All-in-One overview
LabelDescription
1Check Paper light
2Check Print Cartridge light
3Copy button lights (for the Start Copy
Black and Start Copy Color buttons)
4On button
The following table describes common situations and explains what the lights mean.
Light status
What it means
All lights are off.The HP All-in-One is turned off. Press the On
button to turn on the device.
The On light and one of the copy button lights
are on.
The HP All-in-One is ready for printing,
scanning, or copying.
The On light is blinking.The HP All-in-One is busy with a print, scan,
copy, or maintenance task such as aligning
the print cartridges.
The On light blinks quickly for 3 seconds and
then is on steady.
You pressed a button while the HP All-in-One
is already busy with a print, scan, copy, or
maintenance task such as aligning the print
cartridges.
The On light blinks for 20 seconds and then is
on steady.
You pressed the Start Scan/Reprints button
and there was no response from the computer.
6
HP Photosmart C3100 All-in-One series
(continued)
Light statusWhat it means
The Check Paper light is blinking.●The HP All-in-One is out of paper.
●The HP All-in-One has a paper jam.
●The paper size setting does not match
the paper size detected in the input tray.
For more information, check the computer
screen for an error message.
The Check Print Cartridge light is blinking.●The print cartridge door is open.
●The print cartridges are missing or not
seated correctly.
●The tape was not removed from the print
cartridge.
●The print cartridge is not intended for use
in this HP All-in-One.
●The print cartridge might be defective.
HP All-in-One overview
The Check Paper and Check Print Cartridge
lights are blinking.
The Check Paper, and Check Print Cartridge,
and copy button lights are blinking.
The On, Check Paper, and Check Print
Cartridge lights are blinking.
All lights are blinking.The HP All-in-One has a fatal error.
The print carriage has stalled.
Turn the HP All-in-One off, remove any
objects that are blocking the print carriage
(including any packing materials), and then
turn the HP All-in-One on again.
The control panel overlay is not attached, or
not attached properly.
For information on attaching the control panel
overlay, see the Setup Guide.
Scanner failure.
Turn off the HP All-in-One, then on again. If
the problem persists, contact HP Support.
1.Turn the HP All-in-One off.
2.Unplug the power cord.
3.Wait a minute, then plug the power cord
back in.
4.Turn the HP All-in-One back on.
If the problem persists, contact HP Support.
Use the HP Photosmart software
You can use the HP Photosmart software to access many features not available from
the control panel. The HP Photosmart software provides a fast and easy way to make
prints of your photos or to purchase prints online. It also provides access to other
basic HP Photosmart software features, such as saving, viewing, and sharing your
photos.
For more information on using the HP Photosmart software, see the HP Photosmart
Software Help.
Basics Guide
7
Chapter 1
Find more information
A variety of resources, both printed and onscreen, provide information about setting
up and using the HP All-in-One.
●Setup Guide
The Setup Guide provides instructions for setting up your HP All-in-One and
installing software. Make sure you follow the steps in the Setup Guide in order.
HP All-in-One overview
If you have problems during setup, see Troubleshooting in the last section of the
Setup Guide, or see Troubleshooting and support on page 18 in this guide.
●HP Photosmart Software Tour (Windows)
The HP Photosmart Software Tour is a fun, interactive way to get a brief overview
of the software included with your HP All-in-One. You'll learn how the software
you installed with your HP All-in-One can help you edit, organize, and print your
photos.
●Onscreen Help
The onscreen Help provides detailed instructions on features of your HP All-inOne that are not described in this User Guide, including features that are only
available using the software you installed with your HP All-in-One.
For more information, see Access the onscreen Help on page 8.
●Readme
The Readme file contains the most recent information which might be not be
found in other publications. Install the software to access the Readme file.
●www.hp.com/support
If you have Internet access, you can get help and support from the HP website.
This website offers technical support, drivers, supplies, and ordering information.
Access the onscreen Help
This guide describes a sampling of the features available, so you can get started
using the HP All-in-One. Explore the onscreen Help that came with your device for
information on all the features that the HP All-in-One supports.
To access the HP Photosmart Software Help on a Windows computer
1.In the HP Solution Center, click the tab for the HP All-in-One.
2.In the Device Support area, click Onscreen Guide or Troubleshooting.
–If you click Onscreen Guide, a pop-up menu appears. You can choose to
open the welcome page for the entire Help system or to go specifically to the
Help for the HP All-in-One.
–If you click Troubleshooting, the Troubleshooting and support page
opens.
To access the HP Photosmart Mac Help
➔
On the Help menu in the HP Photosmart Studio, choose HP Photosmart Mac
Help.
The HP Photosmart Mac Help appears.
Load originals and load paper
You can copy or scan up to letter- or A4-size originals by loading them on the glass.
8
HP Photosmart C3100 All-in-One series
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