HP K0X22EA, K1H02EA User guide

User Guide
© Copyright 2013, 2014 Hewlett-Packard Development Company, L.P.
AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Third Edition: August 2014
First Edition: December 2013
Document Part Number: 752220-003
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See http://www.microsoft.com for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and then follow the on-screen instructions.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.
For any further information or to request a full refund of the price of the computer, please contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice
Processor configuration setting (select models only)
WARNING! Select computer models are configured with an Intel® Atom® E3800 processor and a
Windows® operating system. Do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory reset to restore the original settings.
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vi Processor configuration setting (select models only)
Table of contents
1 Starting right ...................................................................................................................................................... 1
Visit the HP Apps Store ........................................................................................................................ 1
Best practices ....................................................................................................................................... 1
Fun things to do .................................................................................................................................... 2
More HP resources .............................................................................................................................. 3
2 Getting to know your computer ......................................................................................................................... 5
Finding your hardware and software information ................................................................................. 5
Locating hardware ............................................................................................................... 5
Locating software ................................................................................................................. 5
Front ..................................................................................................................................................... 5
Right side ............................................................................................................................................. 6
Left side ................................................................................................................................................ 7
Display .................................................................................................................................................. 9
Top ..................................................................................................................................................... 10
TouchPad .......................................................................................................................... 10
Lights ................................................................................................................................. 11
Button ................................................................................................................................ 12
Keys ................................................................................................................................... 13
Bottom ................................................................................................................................................ 14
Labels ................................................................................................................................................. 15
3 Connecting to a network ................................................................................................................................. 16
Connecting to a wireless network ....................................................................................................... 16
Using the wireless controls ................................................................................................ 16
Using the wireless button .................................................................................. 16
Using operating system controls ....................................................................... 17
Sharing data and drives and accessing software .............................................................. 17
Using a WLAN ................................................................................................................... 17
Using an Internet service provider .................................................................... 18
Setting up a WLAN ............................................................................................ 18
Configuring a wireless router ............................................................................ 18
Protecting your WLAN ....................................................................................... 18
Connecting to a WLAN ...................................................................................... 19
Using HP Mobile Broadband (select models only) ............................................................ 19
Using Bluetooth wireless devices (select models only) ..................................................... 20
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Connecting to a wired network ........................................................................................................... 20
Connecting to a local area network (LAN) ......................................................................... 20
4 Enjoying entertainment features ..................................................................................................................... 22
Multimedia features ............................................................................................................................ 22
Using the webcam .............................................................................................................................. 23
Using audio ........................................................................................................................................ 23
Connecting speakers ......................................................................................................... 24
Connecting headphones .................................................................................................... 24
Connecting a microphone .................................................................................................. 24
Connecting headphones and microphones ....................................................................... 24
Testing your audio features ............................................................................................... 24
Using video ......................................................................................................................................... 25
Connecting video devices by using an HDMI cable ........................................................... 25
Setting up HDMI audio ...................................................................................... 26
Discovering and connecting to Miracast-compatible wireless displays (select models
only) ................................................................................................................................... 26
5 Navigating the screen ..................................................................................................................................... 27
Using the TouchPad and gestures ..................................................................................................... 27
Tapping .............................................................................................................................. 28
Scrolling ............................................................................................................................. 28
2-finger pinch zoom ........................................................................................................... 29
2-finger click ....................................................................................................................... 29
Rotating (select models only) ............................................................................................ 30
Close an app ...................................................................................................................... 30
Edge swipes ...................................................................................................................... 31
Display and select a charm ............................................................................... 31
Switch between open apps ............................................................................... 31
Display the Customize icon ............................................................................... 32
Using touch screen gestures (select models only) ............................................................................. 32
One-finger slide ................................................................................................................. 32
Tapping .............................................................................................................................. 33
Scrolling ............................................................................................................................. 34
2-finger pinch zoom ........................................................................................................... 34
Rotating (select models only) ............................................................................................ 35
Edge swipes ...................................................................................................................... 35
Right-edge swipe .............................................................................................. 35
Left-edge swipe ................................................................................................. 36
Top-edge swipe and bottom-edge swipe .......................................................... 36
Using the keyboard and mouse .......................................................................................................... 37
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Using the keys ................................................................................................................... 37
Using the action keys ........................................................................................ 37
Using Windows shortcut keys ........................................................................... 38
Using the hot keys ............................................................................................. 38
Using the integrated numeric keypad ................................................................................ 38
6 Managing power ............................................................................................................................................. 39
Initiating Sleep and Hibernation ......................................................................................................... 39
Intel Rapid Start Technology (select models only) ............................................................ 39
Manually initiating and exiting Sleep .................................................................................. 39
Manually initiating and exiting Hibernation (select models only) ....................................... 40
Setting password protection on wakeup ............................................................................ 40
Using the power meter and power settings ........................................................................................ 41
Running on battery power .................................................................................................................. 41
User-replaceable battery ................................................................................................... 41
Finding battery information ................................................................................................ 42
Conserving battery power .................................................................................................. 42
Identifying low battery levels .............................................................................................. 42
Resolving a low battery level ............................................................................................. 43
Resolving a low battery level when external power is available ........................ 43
Resolving a low battery level when no power source is available ..................... 43
Resolving a low battery level when the computer cannot exit Hibernation ....... 43
Storing a user-replaceable battery ..................................................................................... 43
Disposing of a user-replaceable battery ............................................................................ 43
Replacing a user-replaceable battery ................................................................................ 44
Running on external AC power .......................................................................................................... 44
Troubleshooting power problems ...................................................................................... 44
Refreshing your software content with Intel Smart Connect Technology (select models only) .......... 45
Shutting down (turning off) the computer ........................................................................................... 45
Hybrid Graphics and AMD Dual Graphics (select models only) ......................................................... 46
Using Hybrid Graphics (select models only) ...................................................................... 46
Using AMD Dual Graphics (select models only) ................................................................ 47
7 Maintaining your computer .............................................................................................................................. 48
Improving performance ...................................................................................................................... 48
Handling drives .................................................................................................................. 48
Using Disk Defragmenter ................................................................................................... 48
Using Disk Cleanup ........................................................................................................... 49
Updating programs and drivers .......................................................................................................... 49
Cleaning your computer ..................................................................................................................... 49
Cleaning procedures .......................................................................................................... 49
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Cleaning the display (All-in-Ones or Notebooks) .............................................. 50
Cleaning the sides or cover ............................................................................... 50
Cleaning the TouchPad, keyboard, or mouse ................................................... 50
Traveling with or shipping your computer ........................................................................................... 50
8 Securing your computer and information ........................................................................................................ 52
Using passwords ................................................................................................................................ 52
Setting Windows passwords .............................................................................................. 53
Setting Setup Utility (BIOS) passwords ............................................................................. 53
Using Internet security software ......................................................................................................... 53
Using antivirus software ..................................................................................................... 54
Using firewall software ....................................................................................................... 54
Installing software updates ................................................................................................................. 54
Installing critical security updates ...................................................................................... 54
Installing HP and third-party software updates .................................................................. 54
Securing your wireless network .......................................................................................................... 55
Backing up your software applications and information ..................................................................... 55
Using an optional security cable lock ................................................................................................. 55
9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ............................................................ 56
Starting Setup Utility (BIOS) ............................................................................................................... 56
Updating the BIOS ............................................................................................................................. 56
Determining the BIOS version ........................................................................................... 56
Downloading a BIOS update ............................................................................................. 57
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 57
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 58
10 Backing up, restoring, and recovering .......................................................................................................... 59
Creating recovery media and backups ............................................................................................... 59
Creating HP Recovery media ............................................................................................ 59
Restore and recovery ......................................................................................................................... 60
Recovering using HP Recovery Manager .......................................................................... 61
What you need to know ..................................................................................... 61
Using the HP Recovery partition (select models only) ...................................... 61
Using HP Recovery media to recover ............................................................... 62
Changing the computer boot order ................................................................... 62
Removing the HP Recovery partition (select models only) ................................................ 62
11 Specifications ................................................................................................................................................ 63
Input power ......................................................................................................................................... 63
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Operating environment ....................................................................................................................... 63
12 Electrostatic Discharge ................................................................................................................................. 64
Index ................................................................................................................................................................... 65
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1 Starting right

This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after you set up your computer, fun things to do with your computer, and where to find additional HP resources.

Visit the HP Apps Store

The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the Start screen. The selection is updated regularly and includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new and updated features.
IMPORTANT: You must be connected to the Internet to access the HP Apps Store.
NOTE: HP picks is available in select countries only.
To view and download an app:
1. From the Start screen, select the Store app.
2. Select HP picks to view all the available apps.
3. Select the app you want to download, and then follow the on-screen instructions. When the
download is complete, the app appears on the All apps screen.

Best practices

After you set up and register the computer, we recommend the following steps to get the most out of your smart investment:
If you haven’t already done so, connect to a wired or wireless network. See details in Connecting
to a network on page 16.
Become familiar with the computer hardware and software. For more information, see Getting to
know your computer on page 5 and Enjoying entertainment features on page 22.
Update or purchase antivirus software. Learn more at Using antivirus software on page 54.
Back up your hard drive by creating recovery discs or a recovery flash drive. See Backing up,
restoring, and recovering on page 59.
Visit the HP Apps Store 1

Fun things to do

You know that you can watch a YouTube video on the computer. But did you know that you can
also connect your computer to a TV or gaming console? For more information, see Connecting
video devices by using an HDMI cable on page 25.
You know that you can listen to music on the computer. But did you know that you can also
stream live radio to the computer and listen to music or talk radio from all over the world? See
Using audio on page 23.
Use the TouchPad and the new Windows touch gestures for smooth control of images and
pages of text. See Using the TouchPad and gestures on page 27.
2 Chapter 1 Starting right

More HP resources

You have already used
Setup Instructions
to turn on the computer and locate this guide. To locate
resources that provide product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions
Help and Support
To access Help and Support, from the Start screen, type help, and then from the Search window, select Help and Support. For U.S. support, go to
http://www.hp.com/go/contactHP. For worldwide
support, go to http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Worldwide support
To get support in your language, go to
http://welcome.hp.com/country/us/en/ wwcontact_us.html.
Safety & Comfort Guide
To access this guide:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
2. Select My computer, and then select User
guides.
‒ or –
Go to http://www.hp.com/ergo.
Overview of computer setup and features
A broad range of how-to information and troubleshooting tips
Online chat with an HP technician
Support telephone numbers
HP service center locations
Proper workstation setup
Guidelines for posture and work habits that increase your
comfort and decrease your risk of injury
Electrical and mechanical safety information
Regulatory, Safety and Environmental Notices
To access this guide:
From the Start screen, type support, and then
select the HP Support Assistant app.
Limited Warranty
To access this guide:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
2. Select My computer, and then select Warranty
and services.
– or –
Go to http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/orderdocuments or write to:
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
*
Important regulatory notices, including proper battery disposal
information
Specific warranty information about this computer
More HP resources 3
Resource Contents
When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
4 Chapter 1 Starting right

2 Getting to know your computer

Finding your hardware and software information

Locating hardware

To find out what hardware is installed on your computer:
1. From the Start screen, type control panel, and then select Control Panel.
2. Select System and Security, select System, and then click Device Manager in the left column.
A list displays all the devices installed on your computer.
To find out information about system hardware components and the system BIOS version number, press fn+esc.

Locating software

To find out what software is installed on your computer:
From the Start screen, click the down arrow in the lower-left corner of the screen.

Front

Component Description
Memory card reader Reads optional memory cards that store, manage,
share, or access information.
To insert a card:
Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it is firmly seated.
To remove a card:
Pull the card out of the slot.
Finding your hardware and software information 5

Right side

Component Description
(1) USB 2.0 ports (2) Connect an optional USB device, such as a
(2) Optical drive (select models only) Depending on your computer model, reads an
keyboard, mouse, external drive, printer, scanner or USB hub.
optical disc or reads and writes to an optical disc.
NOTE: For disc compatibility information, go to the
Help and Support web page (see More HP
resources on page 3). Follow the web page
instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen instructions.
(3) Optical drive eject button (select
models only)
Releases the disc tray.
6 Chapter 2 Getting to know your computer

Left side

Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
(2) Power connector Connects an AC adapter.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.
(3) AC adapter light
(4) Vents (2) Enables airflow to cool internal components.
(5) HDMI port Connects an optional video or audio device, such as a
(6) RJ-45 (network) jack/status lights Connects a network cable.
(7) USB 3.0 port Connects an optional USB device, such as a keyboard,
(8) Audio-out (headphone)/Audio-in
(microphone) jack
White: The AC adapter is connected and the battery is
charged.
Amber: The AC adapter is connected and the battery
is charging.
Off: The computer is using battery power.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
high-definition television, any compatible digital or audio component, or a high-speed HDMI device.
White: The network is connected.
Amber: Activity is occurring on the network.
mouse, external drive, printer, scanner or USB hub.
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices
this guide, from the Start screen, type support, and then select the HP Support Assistant app.
. To access
Left side 7
Component Description
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audio-in (microphone).
(9) Hard drive light Blinking white: The hard drive is being accessed.
(10) Power light
On: The computer is on.
Blinking: The computer is in the Sleep state, a power-
saving state. The computer shuts off power to the display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation
is a power-saving state that uses the least amount of power.
NOTE: For select models, the Intel® Rapid Start
Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see Initiating Sleep and
Hibernation on page 39.
8 Chapter 2 Getting to know your computer

Display

Component Description
(1) WLAN antennas (1 or 2)* (select models only) Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
(2) WWAN antennas (1 or 2)* (select models only) Send and receive wireless signals to communicate with wireless
wide area networks (WWAN).
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some models allow
you to video conference and chat online using streaming video.
To use the webcam, from the Start screen, type camera, and then select Camera from the list of applications.
(5) Internal microphone Records sound.
(6) Internal display switch Turns off the display and initiates Sleep if the display is closed
while the power is on.
NOTE: The internal display switch is not visible from the
outside of the computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the
Environmental Notices
and then select the HP Support Assistant app.
that applies to your country or region. To access this guide, from the Start screen, type support,
Regulatory, Safety, and
Display 9
Top

TouchPad

Component Description
(1) TouchPad zone Reads your finger gestures to move the pointer or activate
items on the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
For more information, see Edge swipes on page 31.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
10 Chapter 2 Getting to know your computer

Lights

Component Description
(1) Power light
(2) Caps lock light On: Caps lock is on, which switches the keys to all capital
(3) Mute light
(4) Wireless light On: An integrated wireless device, such as a wireless local
On: The computer is on.
Blinking: The computer is in the Sleep state, a power-
saving state. The computer shuts off power to the display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation
is a power-saving state that uses the least amount of power.
letters.
Amber: Computer sound is off.
Off: Computer sound is on.
area network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when
all wireless devices are off.
Top 11

Button

Component Description
Power button
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.
NOTE: For select models, the Intel® Rapid Start
Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see Initiating Sleep and
Hibernation on page 39.
To learn more about your power settings, see your power options. From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of applications.
12 Chapter 2 Getting to know your computer
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