HP MSM720, J9696A, J9694A, J9693A, J9695A Quick Start Manual

HP MSM720 Controllers Quickstart

This Quickstart shows you how to install the MSM720 Controllers. This information applies to the MSM720 Access Controller (J9693A, J9695A) and the MSM720
Premium Mobility Controller (J9694A, J9696A). These products are hereafter referred to as controller. The controller works with HP access points to deliver a
high-performance networking solution. For additional installation information, and instructions on how to initially configure the controller, see the HP MSM720
Controllers Installation Guide, available at www.hp.com/support/manuals.

Hardware overview

MSM720 front panel

1: Power, Fault, and Locator LEDs
2: LED Mode select button and Mode Indicator LEDs
3: Four 10/100/1000 access network ports
4: Two dual-personality Internet network ports
5: Console port
6: Test LED
7: Reset and Clear buttons
8: Port LEDs: Link (left) and Mode (right)

Package contents

Controller, power adapter and cord, console cable, four mounting brackets,
eight bracket screws, four rubber feet, and documentation.

LEDs

There are three types of LEDs: Status LEDs (labeled 1 and 6 in the graphic),
Port LEDs (8), and Port LED Mode indicators (2).

Reset and Clear buttons

The Reset and Clear buttons are accessible (with a paper clip) on the
controller front panel (labeled 7 in the image to the left).

• To reset the controller, either power cycle it or press and release the Reset
button.

• To reset the controller to factory defaults, press and quickly release the Reset
button, and then immediately press and hold the Clear button until the LEDs
above the Clear button flash three times.

Ports

Controller console port: A standard serial port with an RF-45 connector. To

connect to a computer, use the supplied DB-9 to RJ-45 console cable.
Access network: Four auto-sensing 10/100/1000 Base-T ports with the

Auto-MDX feature. You can use either straight-through or crossover
twisted-pair cables to connect network devices to the controller.

Internet network: Two dual personality ports for either 10/100/1000 Base-T
RJ-45(Auto-MDX) uplinks or optional SFP slots for fibre uplinks.

1 2

7

3

5 6 8

4

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MSM720 Controllers Quickstart 2 Important information to read before installing

Important information to read before installing

Country of use: Some versions of the controller require the installer to select

the country of operation during set up. When the country is set, the unit
automatically limits the available wireless channels, ensuring compliant
operation in the selected country. Incorrectly entering the country can result in
illegal operation and can cause harmful interference to other systems.

Safety: Static electricity can severely damage the electronic components on
the controller. When handling and installing the controller, follow these
procedures to avoid damage from static electricity:

•

Handle the controller by its bulkhead or edges, and avoid touching the
components and the circuitry on the board.

•

When installing the controller, equalize any static charge difference
between your body and the switch by wearing a grounding wrist strap and
attaching it to the metal body of the switch, or by frequently touching the
metal body of the switch.

•

For safe operation, proper switch cooling, and reduction of
electromagnetic emissions, ensure that a slot cover is installed on any
unused controller slot. For safety, no more than one slot should be
uncovered at a time when the switch is powered on.

Specifications

Installation

Prepare the installation site:
Cabling infrastructure: Ensure the cabling infrastructure meets the network

specifications.
Installation location: Before installing the controller, plan its location relative

to other devices and equipment, and consider the following:

• The front of the controller requires at least 7.6 cm (3 inches) of space for the
twisted-pair cabling.

• The back of the controller requires at least 3.8 cm (1.5 inches) of space for
the power cord.

• The sides of the controller require at least 7.6 cm (3 inches) of space for 
cooling.

• Although the brackets are designed to allow a device to be mounted in a vari­ety of locations and orientations, when installing in a rack or cabinet, you
must install the controller horizontally.

Verify that the controller passes self-test

The controller does not have a power switch. It is powered on when the
external AC/DC power adapter is connected to the controller and the adapter
power cord is connected to a power source.

Caution:

Use only the AC/DC power adapter and power cord supplied with
the controller. Using other adapters or power cords can result in damage to the
equipment.

Before installing the controller in its network location:

1. Connect the AC/DC adapter power cord to the power connector on the

back of the controller, and then plug the AC/DC power adapter into a
properly grounded electrical outlet.

2. Observe the LEDs to verify that the controller passes its self-test:

• Initially, all controller and port LEDs are on.

• For the duration of the self-test, the Test LED stays on.

• Most of the LEDs turn off and they may turn on again during phases of the

self-test.

3. When the self-test completes successfully, the power LED is on, the fault,

test, and locator LEDs are off, the activity LED is on, and the port LEDs
are in operational mode.

Environmental

Tem per at ure

Operating: 0°C to 45°C (32°F to 113°F)
Non-operating: -40°C to 70°C (-40°F to 158°F)

Humidity (non-condensing)

Operating: 15% to 90% at 40°C (104°F)

a

Non-operating: 15% to 90% at 65°C (149°F)

b

a. The SSD has a maximum operational wet bulb temperature of 35°C (95°F).
b. The SSD has a maximum non-operational wet bulb temperature of 40°C (104°F).

Maximum altitude Operating: 3.0 km (10,000 ft)

Non-operating: 4.6 km (15,000 ft)

Physical

Dimensions

H: 4.4 cm (1.73 in), W: 25.4 cm (10 in), D: 16.5 cm
(6.5 in)

Weight 0.91 kg (2.25 lb)

Safety standards

UL 60950-1; IEC 60950-1; EN 60950-1;
CAN/CSA-C22.2 No. 60950-1

EMC: Class A standards

EN 55022; EN 55024; EN 61000-3-2 +A1, +A2; EN
61000-3-3; FCC CFR 47 Part 15

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MSM720 Controllers Quickstart 3 Installation

Installing the controller

The controller can be installed in a rack or cabinet, on a wall, or on a shelf or
tabletop. It is shipped with an accessory kit that includes brackets for
installation in a standard 19-inch telco rack or an equipment cabinet, and
rubber feet for horizontal surface installation.

Rack or cabinet installation

The controller can be mounted in any EIA-standard 19-inch telco rack or
communication equipment cabinet.
Important equipment cabinet note: The four 12-24 screws supplied with the
controller have the correct threading for standard EIA/TIA open 19-inch racks.
If you are installing the controller in an equipment cabinet, use the clips and
screws that came with the cabinet instead of the 12-24 screws that are
supplied with the controller. Before performing the following procedure,
determine which four cabinet holes you will use and install all four clips.

Note: Optional accessories must be mounted at the same time as the
mounting brackets. For more information, see the MSM720 Controllers
Installation Guide.

This procedure assumes a rack installation:

1. Use the supplied 8-mm M4 screws to attach the mounting brackets to the

controller.

2. Hold the controller with attached brackets up to the rack and move it

vertically until the bracket holes line up with the rack holes, then insert
and tighten four number 12-24 screws to secure the brackets to the rack.

Wall installation

Caution:

The network ports must be facing up. Do not mount the controller
with ports facing down.

The controller should be mounted on a wall or wood surface that is at least

12.7 mm (0.5 inch) plywood or its equivalent.

1. Use the supplied 8-mm M4 screws to attach the mounting brackets to the

controller.

2. Use two 15.9 mm (5/8 inch) wood screws (not included) to attach the

controller to the wall.

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MSM720 Controllers Quickstart 4 LEDs

Horizontal surface installation

Attach the supplied rubber feet to the four corners on the bottom of the
controller within the embossed angled lines. Place the controller on a table or
other sturdy horizontal surface in an uncluttered area. Secure the networking
cables and power cord to a table leg or other part of the surface structure.

LEDs

Status LEDs

Port LEDs

The SFP slots are shared with 10/100/1000 Base-T RJ-45 ports. When an SFP
transceiver is installed in a slot, the associated RJ-45 port is disabled and

cannot be used.

LED State Meaning

Power
(green)

On The controller is powered on.

Off The controller is not receiving power.

Fault
(orange)

On The controller is beginning its boot

sequence.

On for three seconds at power up or
reset.

Locator
(blue)

On The

services <slot-id>

locator on command was issued to

assist in finding the module.

Flashing The

services <slot-id>

locator blink

command was

issued to assist in finding the module.

Off Default state. Otherwise, the

services

<slot-id> locator off command

was issued or a previous flash request
has timed out.

Test
(green)

Flashing The SSD is active.

Off The SSD is not active.

LED State Meaning

RJ-45 ports

Link (green) On The port is enabled and linked to the

connected device.

Off One of these condition exists:

• No active network cable is connected to
the port

• The port is not receiving a link
indication or sufficient light

• The port has been disabled through the
controller console, the web browser
interface, HP Manager, or other network
management tool

Mode (green) Indicates Activity, Duplex, or Speed

according to Mode selected.

SFP ports

Link (green) Flashing • The software does not support the

SFP transceiver

• The controller does not support this
SFP transceiver

For a list of supported SFPs see the
MSM720 Controllers Installation Guide.

On for 2
seconds

Both Link and Mode turn on for two
seconds and then go into operational
state to indicate that the controller
recognizes the SFP transceiver.

Link and
Mode (green)

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MSM720 Controllers Quickstart 5 LEDs

Port Mode LED

The Port Mode LED shows network activity (Act), full duplex mode (FDx), or
Speed (Spd). If the Port Mode LED is off, the port is operating at 10 Mbps. if
the Port Mode LED is flashing, the port is operating at 100 Mbps. If the Port
Mode LED is on continuously, the port is operating at 1000 Mbps.

Press the LED Mode Select button to sequence through the three modes.

Regulatory information

For important information, see the Safety, Compliance, and Warranty
Information that shipped with your controller. Also see Safety and Compliance
Information for Server, Storage, Power, Networking, and Rack Products

,

available at www.hp.com/support/Safety-Compliance-EnterpriseProducts.

FCC Class A Notice

Contains FCC ID: B94MRLBB1301

Operation is subject to the following two conditions: This equipment has been
tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause interference to radio communications.
Operation of this equipment in a residential area may cause interference in
which case the user will be required to correct the interference at their own
expense.

Belarus Kazakhstan Russia marking

Manufacturer and Local Representative Information

Manufacturer’s information:

• Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, 
California 94304, U.S.

Local Representative information Russian:

• HP Belarus: ИООО «Хьюлетт-Паккард Бел»,
220030, Беларусь, г. Минск, ул. 

Интернациональная, 36-1, офис 722-723,
тел.: [phone], факс: [phone]

• HP Kazakhstan: ТОО «Хьюлетт-Паккард (К),
050040, Казахстан, г. Алматы, Бостандыкскийрайон,
ул. Тимирязева, 28В, 1 этаж,
тел./факс: [phone]

• HP Russia: ЗАО “Хьюлетт-Паккард А.О.”,
125171, Россия, г. Москва, Ленинградскоешоссе, 16А, стр.3,
тел/факс: [phone]

Local Representative information Kazakh:

• HP Kazakhstan: ЖШС «Хьюлетт-Паккард (К)»,
Қазақстан, Алматы қ., Бостандық ауданы, Тимирязев к-сі, 28В,

тел./факс: [phone]

Manufacturing Date – The manufacturing date is included in the product serial
number, CCYMPPPZZZ (HP serial number format for this product). The
manufacturing date is indicated by YM in the serial number, where Y indicates
the year counting from within each new decade, with 2010 as the starting
point, and M is the month when the unit was manufactured. For example, 3A
would indicate 3 for 2013 and A for the month of November. Following this
convention, 2010 is indicated by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so
forth. Months start at 1 for January, 2 for February, up to 9 for September. 0
(zero) is used for October, A for November, and B for December.

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MSM720 Controllers Quickstart 6 LEDs

© Copyright 2015 Hewlett-Packard Development
Company, L.P. The information contained herein is
subject to change without notice.

June 2015
Printed in
Document part # 5998-7941

*5998-7941*

Дата изготовления – Дата изготовления включена в серийный
номер изделия, CCYMPPPZZZ (формат серийного номера HP
для данного изделия). Дата изготовления указана как YM в
серийном номере, где Y соответствует году с началом отсчета в
каждом новом десятилетии, начиная с 2010, а M соответствует
месяцу изготовления устройства. Например, в обозначении 3A
цифра 3 соответствует 2013 году, а A обозначает ноябрь. В
соответствии с данным принятым обозначением, 2010 год
указывается как 0, 2011 – как 1, 2012 – как 2, 2013 – как 3 и т. д.
Месяцы обозначаются как 1 (январь), 2 (февраль) и т. д. до 9
(сентябрь). 0 (ноль) обозначает октябрь, A обозначает ноябрь, а
B обозначает декабрь.

Жасалған күні – Жасалған күні CCYMPPPZZZ (осы өнімге
арналған HP сериялық нөмірінің пішімі) пішіміндегі өнімнің
сериялық нөмірінде қамтылады. Жасалған күні сериялық
нөмірдегі YM ə ріптерімен көрсетіледі. Y ə рпі 2010 жылдан
басталатын ж ə не ə р он жылдан бастап есептелетін жылды
көрсетеді ж ə не M ə рпі құрылғының жасалған айын білдіреді.
Мысалы, 3A таңбалары келісіні білдіреді: 3 – 2013 жылды ж ə не A
қараша айын көрсетеді. Бұл ə діс бойынша, 2010 жыл 0 санымен,
2011 жыл 1 санымен, 2012 жыл 2 санымен, 2013 жыл 3 санымен
ж ə не т.т. көрсетіледі. Айларды 1 мен 9 аралығындағы сандар
көрсетеді:1 саны қаңтар айы үшін, 2 саны ақпан айы үшін ж ə не 9
саны қыркүйек айы үшін. 0 (нөл) саны қазан айы үшін, A ə рпі
қараша айы үшін ж ə не B ə рпі желтоқсан айы үшін қолданылады.

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