The HP DeskJet 820C series printer driver is compatible with MS
Windows 3.1x and MS Windows 95. The driver does not support DOS
printing, however, DOS printing can be accommodated through MS
Windows.
Note
Access to the printer driver to change specific settings is available from
each software application program. This is recommended since settings
made in the software application take precedence over settings made in
the printer driver. Steps to access the printer driver vary depending upon
the software program. Generally, the printer driver is accessed through a
“Print” or “Print Setup” menu in the software program.
You can also access the printer driver through the MS Windows Printers
control panel to change default settings. The MS Windows Printers control
panel allows you to:
Only a printer driver containing the designation “820C”
should be used with HP DeskJet 820C series printers. Other
HP DeskJet or DeskWriter printer drivers should not be used.
Select the default printer from the list of available printer drivers.
Add printer drivers.
Remove unneeded printer drivers.
Set various printer options (which may be superseded by the
printer settings selected in the software application program).
Confirm the port which the printer is using.
Although HP’s print settings dialog box provides access to various printer
settings, like paper type and page orientation, these settings are
overridden by settings made from within an application. The Printers
control panel settings are used when an application does not specify
certain defaults.
To Open the Printers Control Panel in Windows 3.1x:
1. Double-click Main in the Program Manager.
2. Double-click Control Panel.
3. Double-click Printers.
The default printer is listed in the text box at the top of the dialog box. To
select a different default printer, double-click a printer from the list of
installed printers.
To Open the HP Printer Properties Dialog Box in Windows 95:
1. From the Start button on the task bar, select Settings.
2. Select Printers.
3. Double-click the HP DeskJet 820C Series Printer icon.
4. Select Printer.
5. Selecting Properties reveals the control panel shown below.
Printer Properties Dialog Box (Windows 95)
Because the user can connect their printer to any LPT: (parallel) port, it is
important to make sure the proper port is selected. The steps below
identify how to select/change a printer port from the control panels of MS
Windows 3.1x and MS Windows 95.
To Select a Printer Port in Windows 3.1x:
1. Open the Printers control panel.
2. Click Connect.
3. Select the port from the list.
The default printer name is followed by the name of the port it is connected
to.
To Select a Printer Port in Windows 95:
1. From the Start button on the task bar, select Settings
2. Select Printers
3. Double-click the HP DeskJet 820C Series Printer icon
4. Select Printer
5. Select Properties
6. Select Details
7. From the list under Print to the Following Port: select the
appropriate printer port.
HP DeskJet Printer Software for
Windows
The HP DeskJet printer software for Windows includes:
HP DeskJet 820C Printer Driver
HP DeskJet 820C Toolbox
How do I? (on-screen procedures to help user’s use and
maintain their printers)
Troubleshooting
Printer services (Status and Maintenance)
TrueType Fonts
Release Notes
HP DeskJet Status Monitor
The HP DeskJet 820C Toolbox allows you to:
View step-by-step tutorials for common printer tasks
Diagnose and solve common printer problems
Monitor a current print job
Monitor the printer’s status at any time
Align the print cartridges (through Properties/Advanced)
Clean the print cartridges (through Properties/Advanced)
Print a self-test page (through Properties/General and Advanced)
The HP DeskJet Status Monitor Dialog Box
(To access, use the Printer Services tab in the Toolbox)
Installing the Printer Driver
The minimum system requirements to run the HP Printing System for
Windows are:
Windows version 3.1x or Windows 95
An 80386 (or better) processor
4 MB of RAM
10 MB free hard disk space (recommended)
Before you install the printer software:
1. Unpack the printer and set it up with the procedures described in “User’s
Documentation/Setting Up.”
2. Make sure the computer and the printer are both switched on and
connected with the proper cable.
3. Close any screen savers or other software running in the background on
your computer.
To install the printer software for Windows 3.1x:
1. Insert Installation Disk 1 into the computer’s disk drive.
2. Click File in the menu bar of the Program Manager window.
3. Choose Run in the File menu to open the Run dialog box.
4. Type A:\SETUP or B:\SETUP (depending on the computer’s
configuration) in the text box and click OK.
5. Follow the on-screen instructions during the installation process and
provide appropriate computer system information.
6. Restart Windows to activate the HP DeskJet 820C series printer driver.
To install the printer software in Windows 95:
1. Insert Installation Disk 1 into your computer’s disk drive.
2. From the Start button on the task bar, select Settings.
3. Select Printers.
4. When the Printers dialog box opens, double-click on the Add Printer
icon.
5. Follow the instructions when the Add Printer Wizard opens.
After installing the software, the print cartridges need to be aligned before
beginning any print jobs. You will also need to perform this procedure
whenever you change print cartridges.
Note
To align the print cartridges:
Double click the Desktop icon (MS Windows 95 version shown
above) and proceed from step 6 below, or:
1. Select Start from the task bar
2. Select Programs
3. Select HP DeskJet Utilities
4. Select HP DeskJet 820C Toolbox
5. Double-click the HP DeskJet 820C Toolbox icon
You may skip the next procedure if you have already
performed the print cartridge alignment as part of the
installation routine.
6. Select Printer Services
7. Select Align the Print Cartridges and follow the instructions.
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