HP DeskJet 720C Series Printers MS Windows Printing
MS Windows Printing
Supported Operating Systems
Note
HP DeskJet 720C series printer drivers support the following operating
systems:
Note
Only a printer driver designated “720C” should be used with
HP DeskJet 720C Series printers in MS Windows applications.
Other HP DeskJet printer drivers should not be used.
MS Windows 3.1x
MS Windows 95
MS Windows NT 4.0 (described in “Windows NT Printing” which
follows)
MS-DOS - DOS printing is supported through MS Windows 3.1x and
MS Windows 95.
The remainder of this section applies to Windows 3.1x, and
Windows 95.
Printer Driver Contents
The HP DeskJet 720C series printer driver includes:
HP DeskJet 720C series printer driver
HP DeskJet 720C Toolbox
How do I? (on-screen procedures to help user operate and
maintain their printer)
Troubleshooting
Printer Services (Maintenance and Status)
Release Notes
HP DeskJet 720C Series Printers MS Windows Printing
Printer Driver Features
HP DeskJet 720C Series printer drivers for MS Windows provide access to
all the capabilities of the HP DeskJet 720C printer. The following options are
available from the printer driver:
Automatic or Manual printing
Color or Grayscale printing (Automatic or Manual)
Best, Normal, or EconoFast print quality
Paper type (including HP’s special papers)
Paper size
Two-sided (Manual Duplex) printing
Number of copies
Ordered printing
Portrait or Landscape print orientation
Banner and cut-sheet printing
Print iron-on transfers
Print a document flipped horizontally
ICM - Image Color Matching
For detailed help, click the
dialog box.
Help
button in the HP DeskJet print settings
HP DeskJet 720C Series Printers MS Windows Printing
Installing the Printer Driver
The minimum system requirements to run the HP Printing System for
Windows 3.1x and Windows 95 are:
Windows version 3.1x or Windows 95
80386 (or better) processor
4 MB of RAM
20 MB free hard disk space
The recommended system is:
Windows version 3.1x or Windows 95
80486 (or better) processor
8 MB of RAM
20 MB free hard disk space
Before installing the printer driver:
1. Make sure your computer is fully operational.
2. Check that the printer is properly set up and ready to print.
3. Make sure the printer is directly connected to the computer (remove
any switch boxes or other devices using the same port). Check that all
cable connections are firm.
4. Make sure the computer and printer are turned on.
5. Using the operating system specific list below, close any screen
savers, virus protection programs or other software programs that are
running on your computer.
Closing programs in Windows 3.1
a. On the keyboard, press Ctrl + Esc to retrieve the task list.
b. Highlight any program in the task list except Program Manager
and choose End Task.
c. Repeat steps a and b until all programs except the Program
Manager are closed.
d. Once the Task List shows only Program Manager, choose
Cancel to close the Task List.
HP DeskJet 720C Series Printers MS Windows Printing
Closing programs in Windows 95
a. On the keyboard, press Ctrl + Alt + Del to retrieve the Close
Program window.
b. Highlight any program in the list except Explorer and Systray
and choose End Task.
c. Repeat steps a and b until all programs except Explorer and
Systray are closed.
d. Once the Close Program window shows only Explorer and
Systray, choose cancel to close the Close Programs window.
Printer Driver Installation Procedure (MS Windows 3.1x):
1. Insert the CD-ROM disk into your computer’s CD-ROM drive.
2. In the Program Manager, click
File
, and then click
Run
.
3. Type the letter of the computer’s CD ROM drive followed by a colon
(usually D:), type
SETUP
, and click OK.
4. Follow the directions on computer screen
If you are not sure how to answer a question that appears on the
screen, just press ENTER to accept the most common settings.
5. During the installation, you are required to restart Windows. When the
installation is complete, take the disk out of the computer’s disk drive.
6. Store the disk in a cool dry place.
HP DeskJet 720C Series Printers MS Windows Printing
Printer Driver Installation Procedure (Windows 95):
Note
If a message comes up before or during installation that says
“New Hardware Found,“ choose “Do not install a driver
(Windows will not prompt you again)” and click OK.
1. Insert the CD-ROM disk into your computer’s CD-ROM drive.
The installation program will start automatically. Follow the instructions
on screen.
2. If the program does not start automatically, click
and then click
Run
.
Start
on the task bar
3. Type the letter of the computer’s CD ROM drive followed by a colon
(usually D:), type
SETUP
, and click OK.
4. Follow the directions on computer screen
If you are not sure how to answer a question that appears on the
screen, just press
ENTER
to accept the most common settings.
5. At the end of the installation, you are required to restart Windows.
When the installation is complete, take the disk out of the computer’s
disk drive.
6. Store the disk in a cool dry place.
HP DeskJet 720C Series Printers MS Windows Printing
Accessing the Printer Driver
There are two ways to access the printer driver in Windows:
1. Directly through the printer folder.
2. Indirectly through the Print menu in the application software (keep in
mind that not all printer driver options may be available this way).
Although the printer folder provides access to various printer settings, like
paper type and page orientation, these settings may be overridden by
settings made from the application. It is recommended to make document
specific changes through the application rather than through the printer
driver’s control panel.
Accessing the Print menu through the application allows you to:
Select the default printer from the list of available printers
Set various printer options
The printer folder’s settings are normally used when an application does not
specify certain defaults.
To access the print properties dialog box from applications
(recommended):
1. Choose “
application)
2. Click the
To access the print properties dialog box from the Printers folder:
From Windows 3.x:
1. Double-click
2. Double-click
3. Double-click
4. Select the
click the
File, Print
Setup
Setup
button.
Main
in the Program Manager.
Control Panel
Printers
HP DeskJet 720C
button.
File, Print Setup
” or “
.
.
printer in the Installed Printers list and
” (this varies with the
HP DeskJet 720C Series Printers MS Windows Printing
From Windows 95:
1. From the
2. Select
3. Right-click on the
Start
Printers.
button on the task bar, select
HP DeskJet 720C Series
to open the control panel, or, double-click the
icon as shown:
4. Select
Printer
from the HP DeskJet 720C Series printer dialog box.
Settings.
icon and select
Properties
HP DeskJet 890C Series
5. Selecting
Properties
reveals the dialog box shown below.
The dialog box has seven tabs; General, Details, Setup, Features, Color,
Services, and DOS which are described below. The General and Details
tabs are provided by MS Windows. The Setup, Features, Color, Services,
and DOS tabs are provided by the HP DeskJet 720C Series printer driver.
Note
Windows 95 has a eighth tab “Sharing” which will appear in the
control panel among the seven described above if you have
“File and Printer Sharing for Microsoft Networks” enabled
through your Network Neighborhood. The Sharing tab will be
described at the end of this section.
HP DeskJet 720C Series Printers MS Windows Printing
General Property Page (MS Windows)
General Property Page Options (MS Windows)
Option Description
Comment Allow you to include special printing instructions, etc. Next time you print
the document, these instructions will be found in this box.
Separator page Allow you to insert a separator page file between print jobs. Browse
allows you to locate and specify the separator page to be printed.
Print Test Page Prints a test page.
OK Accepts changes.
Cancel Cancel changes.
Apply Changes the default settings without closing the window.
HP DeskJet 720C Series Printers MS Windows Printing
Details Property Page (MS Windows)
Details Property Page Options (MS Windows)
Option Description
Print to the
following port:
Print using the
following driver:
Capture Printer
Port and End
Capture
Time-out Settings Not Selected: sets the time Windows waits before sending an error
Spool Settings... Allows you to spool documents or print directly to the printer.
Port Settings... Allows spooling of MS-DOS print jobs. You may also elect to have the
OK Accepts changes.
Cancel Cancel changes.
Apply Changes the default settings without closing the window.
Provides options to add or delete printer ports. This selection also allows
you to print to fax or file.
The pull-down menu allows you to change printer drivers or install
updated ones. This printer driver does
an updated driver, use the Setup.exe on the CD-ROM.
Permits you to capture, or terminate the capture of, a network printer. A
selection allows you to reconnect to a network printer each time at logon.
message that your printer is off or off-line after you send a print job.
Transmission Retry: sets the time Windows waits for your printer if your
printer is on-line but engaged. (If your printer is setup on a busy
network, and/or if you send large graphics files, your printer might display
an error message before your files have had a chance to print. To
prevent this, increase this setting somewhat.)
driver check the port state before printing.
not
support this feature. To install
HP DeskJet 720C Series Printers MS Windows Printing
Setup Property Page
Setup Property Page Options
Option Description
Paper Options Paper Size: Allows selection from numerous paper sizes. To use a paper
size not listed, select Custom.
Paper Type: Allows you to specify the type of paper upon which you
intend to print. (Lets the printer decide which settings to use to give you
the best results.)
Cut-Sheet: Allows the use of cut-sheet paper, or,
Banner: Allows the use of continuous-feed (Z-fold) banner paper. See
description of banner printing below.
Print Quality Best (presentation quality), Normal (letter quality), or EconoFast (draft
quality).
Default Reverts to the default settings for the printer.
Help Opens the on-line help.
OK Accepts changes.
Cancel Cancel changes.
Apply Changes the default settings without closing the window.
HP DeskJet 720C Series Printers MS Windows Printing
Banner Printing
HP DeskJet 720C series printers can be set to print both cut-sheet and
banner paper. Banner printing is supported for up to 20 sheets of letter-sized
or A4 Z-fold paper.
Banner Printing Procedure:
1. Slide the banner switch up until it clicks into position. The green light
above the switch turns on.
2. Remove a stack of banner paper from the packaging. Verify that the
banner paper contains the number of pages required to print your
banner. You need 5 pages in the stack minimum to ensure that the
printer can pick the first sheet.
3. Carefully tear off the perforated edge strips from both sides of the paper
stack, if there are any, Unfold and then refold the paper to make sure the
pages don’t stick together.
Note
4. Remove all paper from the IN drawer, and then position the stack of
banner paper so that the torn edge is at the top of the stack. Insert the
stack edge-first into the IN drawer until it stops.
5. Slide the paper width and length adjusters in until they stop at the edges
of the paper.
6. In the HP print settings box, click the Setup tab. In the Paper Size box,
click either
Note
7. Print the banner. After the banner is printed, if the
blinking, press the
into the printer’s OUT tray. One sheet is ejected each time you press the
Resume
When you use HP Banner Paper, there are no perforated
edges to remove.
Letter
You may want to check the Release Notes for any special
instructions for printing banners from specific software
programs.
button.
A4
or
, click
Resume
Banner
button as necessary to fully eject the paper
, and click OK.
Resume
light is
HP DeskJet 720C Series Printers MS Windows Printing
Features Property Page
Features Property Page Options
Option Description
Two-Sided (Manual
Duplex) Printing
(Not available in
Windows NT)
Orientation Choose portrait or landscape.
Flip Horizontal Allows you to reverse the printout horizontally (“mirror-imaged”). For
Ordered Printing Print in reverse order (last page first). Collates pages when printing
Copies Allows selection of multiple copies. (Do not change this setting unless
Default Reverts to the default settings for the printer.
Help Opens the on-line help.
OK Accepts changes.
Cancel Cancel changes.
Apply Changes the default settings without closing the window.
Allows manually printing both sides of plain paper to economize and help
conserve resources. Select the two-sided mode you prefer: None, Book
or Tablet. For more information about two-sided printing, see below.
more information about mirror-imaged printing, see below.
multiple copies.
you want multiple copies all the time. Generally, specify the number of
copies required from within your application.)
HP DeskJet 720C Series Printers MS Windows Printing
Two-Sided Printing (Manual Duplex)
The printer driver can be set to print both sides of plain paper to print books
or tablets (or economize and help conserve resources).
Note
Two-Sided Printing Procedure:
1. Select
2. Select either
3. Make sure that the IN tray contains enough paper to print the
4. Start printing your document by clicking
5. After the printer finishes printing the odd-numbered pages,
6. Restart the printer by clicking the
Two sided printing is available for all sizes of paper. However,
you cannot use two-sided printing on envelopes,
transparencies, labels, photo paper or premium paper.
Two-Sided Printing
Book
document and remove any paper from the OUT tray.
odd-numbered pages print first. Do not remove any pages until
instructed to do so.
instructions for printing the even-numbered pages appear on screen.
Follow the instructions on the screen.
message. Observe that the even-numbered pages begin printing on
the back of the previously printed odd-numbered pages.
or
Tablet
from the Features tab.
and then click OK.
Print
. Observe that the
Continue
button on the computer
Note
7. After you have finished, be sure to change the Two-sided Printing
Do not click the
odd-numbered pages in the IN tray.
option back to
Continue
None
in HP’s print settings dialog box.
button until you have positioned the
HP DeskJet 720C Series Printers MS Windows Printing
Flip Horizontal (Mirror Image) Printing
Use this feature to print a laterally inverted image of the page.
Note
Flip Horizontal Printing Procedure
1. In the HP print settings box, click the
2. Insert the paper you want to use (iron-on transfer paper, HP
3. Print your document.
4. Reset the HP print settings dialog box when finished.
If transparencies are to be written on during presentations, use
this feature. The print side will be facing down when the
transparency is projected. The top side of the transparency
can be written on and cleaned off without damaging the printed
side.
Features
Horizontal
Transparency Film, etc.) into the printer with the side to be printed
facing down.
check box, and then click OK.
tab, click the
Flip
HP DeskJet 720C Series Printers MS Windows Printing
Color Property Page
Color Property Page Options
Option Description
ColorSmart (see
ColorSmart:
Automatic vs.
Manual Printing
below)
Print In Grayscale
(see Grayscale
Printing which
follows)
ICM (Image Color
Matching)
Default Reverts to the default settings for the printer.
Help Opens the on-line help.
OK Accepts changes.
Cancel Cancel changes.
Apply Changes the default settings without closing the window.
Permits selection of Automatic or Manual screen-to-printer color
mapping. Automatic (recommended) selects the best Halftoning,
Intensity and Color Control settings for all areas of your document.
Selecting Manual permits opening the Options dialog box which provides
adjustments for Intensity and Halftoning.
Allows printing different colors as shades of gray in Automatic
(recommended) or Manual modes. Selecting Manual permits opening
the Options dialog box to adjust for Intensity and Halftoning. The
Grayscale mode may be used to produce photocopying documents or to
save the color cartridge when printing draft copies.
Improves consistency between the printer and other color devices
connected to your system.
HP DeskJet 720C Series Printers MS Windows Printing
ColorSmart: Automatic vs. Manual Printing
In most cases the best print output is obtained by choosing Automatic
printing. In Automatic mode, the printer driver analyzes each element in a
document to provide the best color output.
If the color output obtained using the Automatic option is not satisfactory,
use the Manual option. The Manual ColorSmart Options dialog box provides
control over Intensity and Halftoning.
The Intensity slider bar adjusts the amount of ink applied to the paper. Dark
means more ink and Light means less ink.
Halftoning describes how the driver places individual drops of ink on the
page to reproduce different shades of the same color. Scatter halftoning is
slower than pattern halftoning, but gives the best results in complex color
documents and photos. Pattern halftoning applies different patterns of dots
for different color shades and is best used for solid areas of color such as
bar charts.
ColorSmart Options Property Page
HP DeskJet 720C Series Printers MS Windows Printing
Grayscale Printing
ColorSmart also allows printing color documents in monochrome with
discernible shades of gray. Pages with grayscale images can be
photocopied or faxed on a monochrome device and retain their full meaning
and impact.
Grayscale printing saves color ink and is ideal for printing draft copies.
To print in grayscale, select the
dialog box.
The Grayscale Option dialog box provides control over intensity and
halftoning.
Grayscale Options Property Page
Print in Grayscale
option in the ColorSmart
HP DeskJet 720C Series Printers MS Windows Printing
Services Property Page
Services Property Page Options
Option Description
Align the print
cartridges
Clean the print
cartridges
Print a self-test
page
Test printer
communication
Default Reverts to the default settings for the printer.
Help Opens the on-line help.
OK Accepts changes.
Cancel Cancel changes.
Apply Changes the default settings without closing the window.
Starts the routine that aligns the print cartridges. Follow the on-screen
instructions.
Starts the routine that cleans the print cartridges. Use only if print
cartridges are not functioning correctly. This routine uses a great deal of
ink. Follow the on-screen instructions.
Starts the routine that prints a test page. Use this function to verify the
connection between your computer and the printer. Follow the on-screen
instructions.
This procedure tests the communication between the computer and the
printer. Verify the printer is on, and the printer cable is connected before
beginning the test. Follow the on-screen instructions. The test can take
up to 3 minutes.
HP DeskJet 720C Series Printers MS Windows Printing
DOS Property Page
DOS Property Page Options
Option Description
DOS Print Setup Allows printing from DOS programs and the selection of Paper Size,
Character Set, and Form Feed Time-out.
Paper Size Lists paper sizes available for your DOS print job.
Character Set Lists character sets used by your DOS program.
Form Feed Time-
out
Seconds With the Form Feed Time-out option selected, type or use the up/down
Default Reverts to the default settings for the printer.
Help Opens the on-line help.
OK Accepts changes.
Cancel Cancel changes.
Apply Changes the default settings without closing the window.
When printing from DOS, the end of a print job is not always apparent to
the printer. Select this option to enable the printer to end each print job
after the number of seconds specified in the Seconds box.
arrows to specify the number of seconds to wait before the printer ends
the print job.
HP DeskJet 720C Series Printers MS Windows Printing
Sharing Page
Sharing Page Options
Option Description
Not Shared Disables printer sharing
Shared As: Enables printer sharing and allows access to Share Name, Comment,
and Password fields.
Share Name: Contains the shared printer’s name
Comment: User’s comment field.
Password: Shows password if password protection has been enabled.
OK Closes this dialog box and saves any changes made.
Cancel Closes this dialog box and cancels any changes made.
Apply Changes the default settings without closing the window.
HP DeskJet 720C Series Printers MS Windows NT Printing
MS Windows NT Printing
Printer Driver Contents
HP DeskJet 720C Series printer driver for MS Windows NT 4.0
HP DeskJet 720C Toolbox
How do I? (on-screen procedures to help user’s use and
maintain their printers)
Troubleshooting
Printer Services (Maintenance and Status)
Release Notes
Additional information about the HP DeskJet 720C Series Toolbox is found
at the end of this section.
Printer Driver Features
HP DeskJet 720C series printer drivers provide access to all the capabilities
of the HP DeskJet 720C printer. The following options are available from the
printer driver:
Automatic or Manual printing
Color or Grayscale printing (Automatic or Manual)
Best, Normal, or EconoFast print quality
Paper Type (including HP’s special papers)
Paper Size
Number of Copies
Portrait or Landscape print orientation
Connect the printer to a network
Banner and cut-sheet printing
HP DeskJet 720C Series Printers MS Windows NT Printing
Printer Driver Installation
Before installing the printer driver:
1. Make sure your computer is fully operational.
2. Check that the printer is properly set up and ready to print.
3. Make sure the printer is directly connected to the computer (remove
any switch boxes or other devices using the same port). Check that all
cable connections are firm.
4. Make sure the computer and printer are turned on.
5. Using the instructions below, close any screen savers, virus protection
programs or other software programs that are running on your
computer.
Closing programs in Windows NT 4.0
Caution
a. On the Keyboard press Ctrl + Alt + Del
b. Press Task Manager (verify you are on the Applications tab)
c. Highlight any program in the list and choose End Task.
d. Repeat steps a and b until all programs are closed.
e. Once the Task Manager is empty, close the Task Manager.
Depending upon the configuration of your computer, items
other than application items may be in the Task Manager and
not
may
to shut down actually belong to the types of applications
mentioned above.
need to be shut down. Verify that the items you plan
HP DeskJet 720C Series Printers MS Windows NT Printing
Printer Driver Installation Procedure:
Note
If a message comes up before or during installation that says
“New Hardware Found,“ choose “Do not install a driver
(Windows will not prompt you again)” and click OK.
1. Insert the CD-ROM disk into your computer’s CD-ROM drive.
The installation program will start automatically. Follow the instructions
on screen.
2. If the program does not start automatically, click
and then click
Run
.
Start
on the task bar
3. Type the letter of the computer’s CD ROM drive followed by a colon
(usually D:), type
SETUP
, and click OK.
4. Follow the directions on computer screen
If you are not sure how to answer a question that appears on the
screen, just press
ENTER
to accept the default settings.
5. During the installation, you are required to restart Windows. When the
installation is complete, take the CD-ROM disk out of the computer’s
CD-ROM drive.
6. Put the CD in its case and store in a cool dry place.
HP DeskJet 720C Series Printers MS Windows NT Printing
Configuring the Printer Driver
Note
The steps required to access the print menu for configuring vary with the
application. Generally, the printer driver is accessed from the “File, Print” or
”File, Print Setup” in the software program.
Accessing the printer driver through the application allows you to:
Although the Printers folder provides access to various printer settings, like
paper type and page orientation, these settings may be overridden by
settings made from the print menu in the application. The Printers folder
settings are normally used when an application does not specify certain
settings.
Only a printer driver designated “720C” should be used with
HP DeskJet 720C Series printers in MS Windows NT
applications. Other HP DeskJet printer drivers should not be
used.
Select the default printer from the list of available printer drivers
Set various printer options
HP DeskJet 720C Series Printers MS Windows NT Printing
The HP DeskJet 720C Series Default and Properties
Dialog Boxes
The HP Printer Default
tabs: Setup, Features, Color, and Services which are described below.
Settings made in the Default dialog box change the settings for the current
document and all subsequent documents.
Settings made in the Properties dialog box change the settings for the
current document only.
Note
To open the HP DeskJet 720C Series Default dialog box:
1. From the
2. Double-click the
Do not confuse Printer Properties described in this section with
NT Properties described in the following section.
Start
and
Properties dialog boxes have the same four
button on the task bar, select
HP DeskJet 720C Series Printer
Settings
icon as shown:
, then
Printers.
3. From the HP DeskJet 720C Series dialog box, select
Document Defaults
DeskJet 720C Series Default.
. The header bar for the dialog box will read HP
Printer
, then
HP DeskJet 720C Series Printers MS Windows NT Printing
To open the HP DeskJet 720C Series Properties dialog box:
1. From within the application, choose “
Print
Print Setup
” or “
with the application)
2. When the Print menu opens, click the
Properties
button. The header
bar for the dialog box will read HP DeskJet 720C Series Properties.
Note
Although the header bars in the next few screens read:
DeskJet 720C Series Default
the Default
and
the Properties dialog boxes.
the descriptions apply to
” (varies
HP
both
HP DeskJet 720C Series Printers MS Windows NT Printing
Setup Property Page
Setup Property Page Options
Option Description
Paper Options Paper Size: Allows selection from numerous paper sizes. To use a paper
size not listed, select Custom.
Paper Type: Allows you to specify the type of paper upon which you
intend to print. (Lets the printer decide which print quality settings to use
to give you the best results…although these settings can be manually
overridden.)
Cut-Sheet: Allows the use of cut-sheet paper, or,
Banner: Allows the use of continuous-feed (Z-fold) banner paper. See
description of banner printing below.
Print Quality Best (presentation), Normal (letter quality), or EconoFast (draft quality).
Default Reverts to the default settings for the printer.
Help Opens the on-line help.
OK Closes this dialog box and saves any changes made.
Cancel Closes this dialog box and cancels any changes made.
HP DeskJet 720C Series Printers MS Windows NT Printing
Banner Printing
HP DeskJet 720C series printers can be set to print both cut-sheet and
banner paper. Banner printing is supported for up to 20 sheets of letter-sized
or A4 Z-fold paper.
Banner Printing Procedure:
1. Slide the banner switch up until it clicks into position. The green light
above the switch turns on, and the OUT paper tray repositions upward.
2. Remove a stack of banner paper from the packaging. Verify that the
banner paper contains the number of pages required to print your
banner. You need 5 pages in the stack minimum to ensure that the
printer can pick the first sheet.
3. Carefully tear off the perforated edge strips from both sides of the paper
stack, if there are any, Unfold and then refold the paper to make sure the
pages don’t stick together.
Note
4. Remove all paper from the IN drawer, and then position the stack of
banner paper so that the torn edge is at the top of the stack. Insert the
stack edge-first into the IN drawer until it stops.
5. Slide the paper width and length adjusters in until they stop at the edges
of the paper.
6. In the HP print settings box, click the Setup tab. In the Paper Size box,
click either
Note
7. Print the banner. After the banner is printed, if the
blinking, press the
into the printer’s OUT tray. One sheet is ejected each time you press the
Resume
When you use HP Banner Paper, there are no perforated
edges to remove.
Letter
You may want to check the Release Notes for any special
instructions for printing banners from specific software
programs.
button.
A4
or
, click
Resume
Banner
button as necessary to fully eject the paper
, and click OK.
Resume
light is
HP DeskJet 720C Series Printers MS Windows NT Printing
Features Property Page
Features Property Page Options
Option Description
Orientation Choose portrait or landscape.
Default Reverts to the default settings for the printer.
Help Opens the on-line HP DeskJet 820 Help.
OK Closes this dialog box and saves any changes made.
Cancel Closes this dialog box and cancels any changes made.
HP DeskJet 720C Series Printers MS Windows NT Printing
Color Property Page
Color Property Page Options
Option Description
ColorSmart (see
ColorSmart:
Automatic vs.
Manual Printing
below)
Print In Grayscale
(see Grayscale
Printing which
follows)
Default Reverts to the default settings for the printer.
Help Opens the on-line help.
OK Closes this dialog box and saves any changes made.
Cancel Closes this dialog box and cancels any changes made.
Permits selection of Automatic or Manual screen-to-printer color
mapping. Automatic (recommended) selects the best Halftoning,
Intensity and Color Control settings for all areas of your document.
Selecting Manual permits opening the Options dialog box which provides
Intensity adjustments.
Allows printing different colors as shades of gray in Automatic
(recommended) or Manual modes. Selecting Manual permits opening the
Options dialog box to adjust Intensity. The Grayscale mode may be used
to produce photocopying documents or to save the color cartridge when
printing draft copies.
HP DeskJet 720C Series Printers MS Windows NT Printing
ColorSmart: Automatic vs. Manual Printing
In most cases the best print output is obtained by choosing Automatic
printing. In Automatic mode, the printer driver analyzes each element in a
document to provide the best color output.
If the color output obtained using the Automatic option is not satisfactory,
use the Manual option. The Manual ColorSmart Options dialog box provides
control over Intensity.
The Intensity slider bar adjusts the amount of ink applied to the media. Dark
means more ink and Light means less ink.
ColorSmart Options Property Page
HP DeskJet 720C Series Printers MS Windows NT Printing
Grayscale Printing
ColorSmart also allows printing color documents in monochrome with
discernible shades of gray. Pages with grayscale images can be
photocopied or faxed on a monochrome device and retain their full meaning
and impact.
Grayscale printing may be faster than color printing and is ideal for printing
draft copies.
To print in grayscale, select the
dialog box.
The Intensity slider bar adjusts the amount of ink applied to the media. Dark
means more ink and Light means less ink.
Grayscale Options Property Page
Print in Grayscale
option in the ColorSmart
HP DeskJet 720C Series Printers MS Windows NT Printing
Services Page
Services Page Options
Option Description
Align the Print
Cartridges
Clean the Print
Cartridges
Print a self-test
page
Help Opens the on-line help.
OK Closes this dialog box and saves any changes made.
Cancel Closes this dialog box and cancels any changes made.
Initializes the routine that aligns the print cartridges. Follow the on-screen
instructions.
Initializes the routine that cleans the print cartridges. Use only if print
cartridges are not functioning correctly. This routine uses a great deal of
ink. Follow the on-screen instructions.
Initializes the routine that prints a test page. Use this function to verify
the connection between your computer and the printer.
HP DeskJet 720C Series Printers MS Windows NT Printing
Windows NT Properties Dialog Box
The Windows NT Properties dialog box has six tabs: General, Ports,
Scheduling, Sharing, Security, and About which are described below.
To open the Windows NT Properties Dialog Box:
1. From the
Printers
Start
.
button on the task bar, select
2. Double-click the
HP DeskJet 720C Series Printer
Settings
icon as shown.
, then select
4. From the HP DeskJet 720C Series Select dialog box, select
then select
Properties
.
Printer
,
5. Selecting
below.
Properties
reveals the Windows NT Properties dialog box shown
HP DeskJet 720C Series Printers MS Windows NT Printing
General Property Page
General Property Page Options
Option Description
Comment A user accessible field intended to contain the description of a shared
printer. For example: “Fast, color printer loaded with office letterhead.”
Location A second user-accessible field similar to the Comment field above.
Allows the user to specify the location of a shared printer. For example:
“Located on the second floor near the office supplies.”
Driver Shows the printer driver in use. Also allows selection of additional
printers if already installed.
New Driver
Continued on next page
Not
supported by this printer driver.
Allows the user to add or update printer drivers under certain
circumstances. This selection leads to Microsoft's Add Printer feature,
however, Add Printer is
and updated drivers is done by running setup.exe from the CD-ROM disk
instead.
not
supported by this driver. Installation of new
HP DeskJet 720C Series Printers MS Windows NT Printing
General Property Page Options (Cont.)
Option Description
Separator Page… Allows you to insert a separator page file between print jobs. You can
use a separator page to help users find a document among others at a
printer and switch between PostScript and PCL printing (PostScript is not
supported by this printer). Browse allows you to locate and specify the
separator page to be printed.
Continued on next page
HP DeskJet 720C Series Printers MS Windows NT Printing
General Property Page Options (Cont.)
Option Description
Print Processor… The Print Processor default datatype specifies how to interpret/process
the spool file if the spool file datatype is not specified. It does not specify
what type of spool file to create. In general, the user should
either the default print processor or the data type.
Important: The default for “Always spool RAW datatype” should
be checked.
If the user has attained an NT-to-NT configuration that allows rendering
on the server, the user should definitely
datatype," as it may turn off printing.
NOT
check "Always spool RAW
not
change
not
The standard NT print processors are used by this driver. Changing the
default datatype changes the type of data in the spool file. If the type of
data is RAW, the data is rendered before it is spooled, and the spool file
thus consists of a set of PCL or SCP commands. If the datatype is set to
EMF, the spool file consists of a set of drawing commands. The data is
not rendered until it is un-spooled.
The spooling time may increase when spool file is set to RAW because
the print job is passed to the printer driver to do the rendering, image
processing, and data encapsulation before writing to the spool file.
Generating an EMF spool file may be faster because GDI writes drawing
commands to file and the printer driver processing of the drawing
commands is deferred.
Print Test Page… Prints the Windows NT Printer Test Page. The test page briefly
demonstrates the ability of the printer to print graphics and text, as well
as providing technical information about the printer driver.
OK Closes this dialog box and saves any changes made.
Cancel Closes this dialog box and cancels any changes made.
HP DeskJet 720C Series Printers MS Windows NT Printing
Ports Property Page
Ports Property Page Options
Option Description
Print to the
following port(s).
Document will print
to the first free
checked port.
Add Port… Allows the user to add printer ports if more than one printer is installed.
Delete Port… Allows the user to delete printer ports if more than one printer is installed.
Configure Port… Allows you to set the interval during which the driver will keep trying to
Continued on next page
The menu allows selection of printer ports. Multiple printer ports may be
assigned if your system supports this configuration, and the Enable
printer pooling box is checked.
To use, select
the name of the server followed by the name of the printer, such as
\\ComputerName\\PrinterName.
print to a specified port before trying the next specified port.
Add Port
, highlight
Local Port
, select
New Port
and type
HP DeskJet 720C Series Printers MS Windows NT Printing
Ports Property Page Options (Cont.)
Option Description
Enable bidirectional support
Enable printer
pooling
OK Closes this dialog box and saves any changes made.
Cancel Closes this dialog box and cancels any changes made.
Important: The default "Enable Bidirectional Support” is to be
clicked on. HP strongly suggests that the user
This selection toggles between the HP I/O stack and the Microsoft I/O
stack. It does
the HP I/O stack. (It is unfortunate that the term bi-directional is used for
both…they are different issues.)
When this box is checked, the spooler sends the print job to the HP
language monitor/port monitor module. Whether or not bi-directional
communication is achieved depends upon other factors. When this box is
un-checked, the spooler sends the print job to the standard Microsoft
supplied port monitor and the Microsoft I/O kernel driver.
THIS WILL CAUSE TROUBLE
The Microsoft I/O kernel driver does not support bi-directional
communication at all, so there will be no status messages returned. In
addition, opening the printer cover during printing may cause printing to
cease, etc.
Enables more than one printer to be connected to the same host
computer (LPT1, LPT2, LPT3, etc.) and pooled.
Pooling means that a print job sent to the host computer will print on the
next available printer. If the printers are loaded with different media
types, for example, turning off the pooling feature enables print jobs to be
directed to the printer with the appropriate media type.
not
toggle between unidirectional and bi-directional within
not
turn this off.
HP DeskJet 720C Series Printers MS Windows NT Printing
Scheduling Property Page
Scheduling Property Page Options
Option Description
Available - Always The printer is available at all times. If the printer is busy, the print job will
remain queued until the printer is available.
Available - From/To Configures the printer for selected availability. This is typically used in a
printer pool (two or more printers associated with one logical printer) to
hold certain documents until such time that the printer is less busy (for
example 10 PM to 6 AM).
Priority Specifies the default document priority. Higher priority documents will
print before lower priority documents. Numerically, 1 to 99 (Current
Priority setting in the above illustration: 1).
Continued on next page.
HP DeskJet 720C Series Printers MS Windows NT Printing
Scheduling Property Page Options (Cont.)
Option Description
Spool print
document so
program finishes
printing faster
Print directly to
printer
Hold mismatched
documents
Print spooled
documents first
Keep documents
after they have
printed.
OK Closes this dialog box and saves any changes made.
Cancel Closes this dialog box and cancels any changes made.
Specifies that the document should be spooled before being printed. Two
options are available: Start printing after last page is spooled, and Start
printing immediately.
Important: HP recommends setting “Spool print documents so
program finishes printing faster” and “Start printing after last page
is spooled.” This allows EMF spooling and a faster return to the
application.
HP recommends that you do
or “Print directly to the printer.”
error messages i.e. “Error writing to \\machinename\sharename\ for
application name - document name. Access denied.”
(Spooling is the process of first storing the document on the hard disk
and then sending the document to the printer. The user can then
continue working with the application as soon as the document is stored
on the disk.)
This setting supersedes the setting above.
HP recommends that you do
Directs the spooler to check the printer setup and match it to the
document setup before sending the document to the printer. If the
information does not match, the document is held in the queue. A
mismatched document in the queue will not prevent correctly matched
documents from printing.
Directs the spooler to select documents that have completed spooling
when deciding which document to print next, even if the completed
documents are lower priority than documents that are still spooling. If
there are no documents that have completed spooling, the spooler will
favor larger spooling documents over smaller ones. Selecting this option
maximizes printing efficiency. When this option is disabled, the spooler
picks documents based solely on priority.
Directs that the spooler should not delete documents after they have
printed. This allows a document to be re-submitted to the printer from the
printer queue instead of from the application.
NOT
use "Start printing immediately,"
since both these setting may result in
NOT
use “Print directly to the printer.”
HP DeskJet 720C Series Printers MS Windows NT Printing
Sharing Property Page
Sharing Property Page Options
Option Description
Not Shared Configures the printer for private use. Only the user logged on to the
computer will be able to use the printer.
Shared Makes the printer available for network users also.
Share Name Allows the name of the printer to be entered thereby allowing documents
to be directed to it from network users. For example, if a network user
has different printers in a printer pool, assigning the Share Name
“HPDeskJet” to the document would assure that the document would be
delivered to the correct printer.
Alternate Drivers
OK Closes this dialog box and saves any changes made.
Cancel Closes this dialog box and cancels any changes made.
This feature is not supported.
Lists alternate printer drivers for computers running Windows 95 and
Alpha, MIPS, and PowerPC computers running Windows NT.
Alpha, Power PC, MIPS, and x86-based computers require different
printer drivers.
For example, to use a printer driver created in an x86-based Windows
NT computer, a RISC-based client running Windows NT requires the
appropriate RISC printer driver for that printer. The Windows NT print
server determines whether incoming print requests are Alpha, Power PC,
MIPS, or x86-based and automatically uses the appropriate driver if it is
present. To modify the permissions, on the printer go to the Security tab.
HP DeskJet 720C Series Printers MS Windows NT Printing
Security Property Page
Security Property Page Options
Option Description
Permissions Limits access to the printer. Selecting Permission reveals the following
menu.
Continued on next page
HP DeskJet 720C Series Printers MS Windows NT Printing
Security Property Page Options (Cont.)
Option Description
Auditing Allows the user to track who is using the printer and how. Before
enabling auditing, you must first set
Manager
following menu.
Audit Policy
dialog box. Selecting Printer Auditing reveals the
File and Object Access
in the User
Ownership Allows the user to see who owns a printer or has taken ownership of it.
Selecting Ownership reveals the following menu.
OK Closes this dialog box and saves any changes made.
Cancel Closes this dialog box and cancels any changes made.
HP DeskJet 720C Series Printers MS Windows NT Printing
About Property Page
About Property Page Options
Option Description
HP DeskJet 720C
Series
OK Closes this dialog box and saves any changes made.
Cancel Closes this dialog box and cancels any changes made.
Note: To make changes to the Document Default settings, select
“Document Defaults” instead of “Properties” from the printer menu.
HP DeskJet 720C Series Printers MS-DOS Printing
MS-DOS Printing
The HP DeskJet 720C series are primarily Windows printers. However,
printing can also be performed from an MS-DOS application when the
program is run from within MS Windows 3.1x or MS Windows 95. This
capability is not available in the MS Windows NT 4.0 environment.
To print from MS-DOS
Make sure the 720C driver is set as the default in MS Windows.
Run the MS-DOS application within MS Windows.
In the MS-DOS application, select DeskJet 550C or DeskJet 660C
as the printer (you may need a driver for this which can be obtained
from the application vendor).
Print the document.
MS-DOS Print Settings
Print settings for printing from MS-DOS are located on the DOS tab of the
HP print settings dialog box*. Settings on other tabs do not affect printing
from MS-DOS.
The following settings are available:
Paper Size.
Character Set.
(emulated) in the Character Set box.
Form Feed.
re-initiate printing on a new page by clicking the Form Feed Timeout
check box. Specify the number of seconds it should wait after the
last batch of data has been received before ejecting the paper. Type
the number of seconds in the Seconds box, or click the up/down
arrow to select a number.
* To access the HP print settings dialog box in MS Windows 95, on the Taskbar click Start. Point to
Settings and then click Printers. Highlight the HP DeskJet 720C series icon. From the File menu
choose Properties to display the HP print settings box.
To access the HP print settings dialog box in MS Windows 3.1x, in the Program Manager double
click the Control Panel icon. In the Control Panel double click on Printers. Highlight the HP
DeskJet 720C series icon and click the Setup button to display the HP print settings box.
Select an appropriate size in the Paper Size box.
Select the appropriate internal character set
Request the printer to automatically eject paper and
HP DeskJet 720C Series Printers The Toolbox
The Toolbox
Note The information given here is applicable to all supported
operating systems. If feature differences exist between the
operating systems, these will be identified.
The HP DeskJet 720C Series Toolbox allows you to:
View step-by-step tutorials for common printer tasks
Diagnose and solve common printer problems
Monitor a current print job
Monitor the printer’s status at any time
Align the print cartridges
Clean the print cartridges
Print a self-test page
Test printer communication
Accessing the Toolbox
To access the Toolbox, double click the HP DeskJet 720C Series Toolbox
icon (see above) installed on the desktop to reveal the three-tab menu
shown below.
HP DeskJet 720C Series Printers The Toolbox
How Do I?
The selections below provide tutorial information about common printing
functions.
How Do I? Properties Page
How Do I? Properties Page Options
Option
Replace Print Cartridges.
Load Paper.
Change Print Settings.
Print on a variety of media types, sizes and envelopes.
Print on both sides of the page. (Not available in MS Windows NT)
Print iron-on transfers or flip a document. (Not available in MS Windows NT)
Print Banners.
HP DeskJet 720C Series Printers The Toolbox
Troubleshooting
The five buttons on the menu below reveal help screens which can solve
many common printing problems.
Troubleshooting Property Page
Troubleshooting Property Page Options
Selection
No page came out of the printer.
A blank page came out.
Placement on the page is wrong.
Print quality is poor.
Something on the page is missing or incorrect.
Having problems printing a banner.
Printer lights are blinking.
HP DeskJet 720C Series Printers The Toolbox
Printer Services
Printer Services Property Page
Printer Services Property Page Options
Option Description
Align the print
cartridges
Clean the print
cartridges
Print a self-test
page
Test printer
communication
HP DeskJet 720C
Series
Starts a routine to align the print cartridges. You will also need to perform
this procedure after installing the printer driver, or after installing new
print cartridges. Follow the on-screen instructions.
Starts the routine that cleans the print cartridges. Use only if print
cartridges are not functioning correctly. This routine may use a great deal
of ink. Follow the on-screen instructions.
Starts the routine that prints a test page. Use this function to verify the
connection between your computer and the printer.
This procedure tests the communication between the computer and the
printer. Verify the printer is on and the printer cable is connected before
beginning the test. Follow the on-screen instructions. The test can take
up to 3 minutes. (Not available in MS Windows NT.)
This window provides printer status information about the current print
job. (Not available in MS Windows NT.)
HP DeskJet 720C Series Printers Optimizing Perfor mance
Optimizing Performance
The print speed and overall performance of HP DeskJet 720C series printers
can be affected by several things:
The amount of RAM in the host computer can determine how fast
documents are sent to the printer. Increasing RAM can speed up
this process as well as make the computer work more efficiently at
other things besides printing.
The size and complexity of the documents printed can make a
difference in the printer's performance. Graphics are usually more
complex (especially color graphics) and print more slowly than text.
The processing speed of the computer will determine how fast a
document is sent to the printer. For example, a computer with a 486
processor runs faster than a computer with a 386 processor.
Running several applications at one time slows down printing; each
open program uses RAM. Therefore, limit the number of applications
or documents open at one time.
Using On-Screen Help
On-line help provides information about the printer driver and its status.
Printer Driver Help
Type of help: Provides: How to access/where to find:
HP DeskJet Toolbox Tutorials and
troubleshooting for common
print tasks and problems
Error Message Help Comprehensive context
sensitive information
designed for error recovery.
Print Settings Help Information to help you
make print settings choices.
Release Notes Up-to-date information for
specific conflicts.
Click on the icon on the desktop, or in
the Program group.
Button available on most pop-up error
messages.
Click the help button for any tab in the
HP print settings dialog box.
From the Program Utilities: select HP
DeskJet 720C Release Notes.
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