HP J690 Part Numbers A B

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Refilling Policy

Caution The ink in the print cartridges has been carefully formulated

by Hewlett-Packard to ensure superior print quality and
compatibility with the printer. Damage to the printer resulting
from modifying the print cartridge is not the responsibility of
Hewlett-Packard.

Hewlett-Packard does not support the refilling of print car­tridges. Hewlett-Packard cannot guarantee the print quality
from refilled print cartridges.

capacity print cartridge may cause a sudden loss of ink from
the print cartridge

capacity black ink or color ink print cartridges is not covered
by the Hewlett-Packard warranty or customer service
agreements.

. Printer damage caused by refilling high-

Attempting to refill the high-

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Part Numbers

Item Part Number Description

Print Cartridges 51649A

51629A High Capacity Inkjet Print

C1816A or 16A Photo Cartridge (Cyan, Magenta

HP Photo Color Kits

1. The Color Print Cartridge is supported by all HP DeskJet 600 and DeskWriter 600 series printers
including the DeskJet 600 series, DeskJet 660C series, DeskJet 690C series, DeskJet 690C
series, DeskWriter 600, DeskWriter 660C, DeskWriter 690C, and DeskWriter 690C.

2. The Photo Cartridge is supported by the DeskJet 690C and DeskWriter 690C series printers.

3. The color kits include a color print cartridge and a print cartridge storage container. The storage
container can hold one black or one color print cartridge.

3

C4585A U.S.
C4584A Europe/China
C4583A Asia Pacific
C4590A Inter Americas/Canada
C4586A Japan

1

Color Inkjet Print Cartridge
(Cyan, Magenta, and Yellow
Inks)

Cartridge (Black pigment)

and Yellow dyes, and Black
pigment)

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Print Cartridge Specifications

Specification Hewlett-Packard Print Cartridges

Type Plain paper drop-on-demand

Thermal InkJet printing

Ink Base

51629A (Black)
51649A (Color)
C1816A or 16A (Photo)

Print Cartridge Life

51629A (Black)
51649A (Color)
C1816A or 16A (Photo)

Typical Usable Ink

51629A (Black)
51649A (Color)
C1816A or 16A (Photo)

Number of Nozzles

51629A (Black)
51649A (Color)
C1816A or 16A (Photo)

Pen Speed

51629A (Black)
51649A (Color)
C1816A or 16A (Photo)

Shelf Life 18 Months
Vertical Resolution 300 dpi

1. The 51629A print cartridge life is based on an 8 in. x 10 in. printable area with a 5% printing
density.

2. The 51649A print cartridge life is based on an 8 in. x 10 in. printable area with a 15% printing
density. The printing consists of 10% composite black and 15% of the following colors: cyan,
magenta, yellow, green, red and blue.

3. The C1816A photo print cartridge life is based on a 5 in. x 7 in. printable area.

1

2

3

Pigment Based Ink
Dye Based Ink
Dye Based Ink

650 Pages at 5% Density
350 Pages at 15% Density
150 Pages

40 ml

7.6 ml per Chamber

7.6 ml per Chamber

48 Nozzles
48 Nozzles (16 per Color)
48 Nozzles (16 per Color)

8 kHz
5 kHz
5 kHz

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Thermal Inkjet Technology

The HP DeskJet printer family uses Thermal InkJet II (TIJ II) technology.
This technology centers on a disposable print cartridge which propels ink
out of 48 nozzles. The basic principle of TIJ II is to apply heat to a tiny
measure of ink until it expands and is propelled through a nozzle.

This is achieved by first filling a small reservoir, known as the firing
chamber, with ink. The next step is to heat the ink with a thin-film resistor
layered above the firing chamber. As the ink heats up, it expands to form a
bubble. As the bubble continues to expand and burst, it is forced through
the nozzle located below the firing chamber.

This process is repeated up to 8,000 times per second and creates
residual heat in the resistor which must be removed. A layer of silicon
placed above the resistor transfers the residual heat from the resistor.

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Print Cartridge Safety

If ink is accidentally ingested, contact the HP Health Line
1 [phone] in North America. From all other international
locations the HP Health Line can be reached by calling
1 [phone]. For health related issues, this line is staffed
24 hours per day.

Material Safety Data Sheet (MSDS)

A Material Safety Data Sheet (MSDS) is available for the print cartridges.
The MSDS includes product identification, characteristics of the ink, and
precautions for handling and use. You can request a MSDS at the
following address:

Hewlett-Packard Customer Information Center
Department MSDS
19310 Pruneridge Avenue
Cupertino, CA 95014
Mailstop 49AS

Telephone [phone]
Ask for Department MSDS (6:00 AM to 5:00 PM Pacific Time)

The Material Safety Data Sheet is also available from the following
sources:

HP forums of electronic bulletin board services
HP FIRST
Customer Support Centers

Refer to “Service and Support/Resources” for access to the above
resources.

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Maintaining Print Cartridges

The printer automatically performs operations of spitting, wiping, and
capping of the print cartridge nozzles to maintain optimum print quality.
These operations occur transparently to the user.

Proper use and handling will provide optimum print quality and print
cartridge life.

Note

See “Print Cartridge Information/Maintenance and
Troubleshooting” for more print cartridge troubleshooting
information.

Print Cartridge Tips

Print Cartridge Dos and Don’ts

Do: Don’t:

Keep print cartridges sealed in their packaging
until ready for use. (The print cartridges have a
longer life sealed in the packaging than in the
printer or the print cartridge storage container.

Keep opened print cartridges in the printer or the
storage container.

If the printout is missing dots or white lines
appear to run through the printout, refer to
“Troubleshooting Information/Print Quality
Problems/Missing Dots.”

Store print cartridges at room temperature. Do not install a print cartridge that has crusting

Press the Power button to turn off the printer
rather than unplugging the printer.

Do not use print cartridges after the expiration
date. See “Print Cartridge Information/
Maintenance and Troubleshooting.”

Do not unplug the printer without turning the
power off from the power button. Pressing the
power button caps the print cartridge in the
service station, keeping the ink from drying in
the print cartridge nozzles.

Do not allow the print cartridge contacts and
nozzles to touch any surface or object,
including your fingers. Skin oil and dust can
cause print quality problems.

of dried ink around the print cartridge nozzles.
Discard it and install a new print cartridge.

Note On the HP DeskJet and Desk Writer 600 Series Printers,

opening the access door automatically moves the print
cartridge to the center of the mechanism for easy access.

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Modifying or Refilling Print Cartridges

See “Print Cartridge Information/General/Refilling Policy.”

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Identifying the Expiration Date

Print quality problems may be caused by print cartridges that have passed
their expiration date. The print cartridge expiration date is 18 months after
the date of manufacture.

Methods for Identifying
Print Cartridge Expiration Dates

Method 1 - Read the Date on the Box

2184903

If the print cartridge is in a box, read the “Use Before” date printed on the
box.

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Method 2 - Read the Code on the Print Cartridge

1.Determine the manufacturing date from the code printed on the print
cartridge.

Color Print Cartridge

Black Print Cartridge

2.Replace the print cartridge if it is more than 18 months after the
manufacturing date code.

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Note Ink can evaporate through the nozzles, reducing the print

cartridge life. Therefore, keep print cartridges in their sealed
container or capped by the service station at the right end of
the mechanism.

Use a FIFO (First In, First Out) inventory control process to
avoid having print cartridges longer than the print cartridge
shelf life specification.

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Short Print Cartridge Life

There are several causes for short print cartridge life. The information
below shows the average life of a print cartridge and possible causes for a
reduction to its life.

Print Cartridge Life Specifications

Sealed in its
Container

Print Cartridge Part Number

Black 51629A 650 Pages 18 Months
Color 51649A 350 Pages 18 Months
Photo C1816A or 16A - 250 Pages 18 Months

1. The 51629A print cartridge life is based on a 8 in. x 10 in. printable area with a 5% printing density.

2. The 51649A print cartridge life is based on an 8 in. x 10 in. printable area with a 15% printing
density. The printing consists of 10% composite black and 15% of the following colors: cyan,
magenta, yellow, green, red and blue.

5% Density 15% Density

(Shelf Life)

Possible Causes for Short Print Cartridge Life

Cause Reason

Higher coverage rate than
listed in specifications.

The pages contain
graphics.

The selected print mode
uses more ink.

Print cartridge is past its
expiration date.

Continued on next page

The rate of coverage on the page significantly impacts the number
of pages per print cartridge. Heavy concentrations of ink and higher
print quality significantly reduces the number of pages per print
cartridge.

Generally, graphics use ink at a much higher rate than text. If
possible, print drafts of documents without the graphics.

Higher quality print modes use more ink than a draft print mode. To
maximize print cartridge life, print drafts of documents in EconoFast
mode, then print the final copies in Best mode.

Replace the print cartridge. Use a FIFO (First In-First Out) inventory
process to minimize having a stock of expired print cartridges.

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Possible Causes for Short Print Cartridge Life (Cont.)

Cause Reason

Printer was unplugged with
the print cartridge out of its
home position

Print cartridge may need to
be restored.

Excessive use of the print
cartridge cleaning routine.

Print cartridge stored outside
of the printer.

Print cartridge has been
refilled.

The print cartridge was
prematurely removed from its
sealed container.

Estimate of pages printed
with the print cartridge is
Incorrect.

The print cartridge is faulty. Replace the print cartridge. If there becomes a pattern of faulty

The printer has a hardware
problem.

Short color print cartridge
life.

A service station is located at the right end of the mechanism.
This service station caps the print cartridge nozzles to minimize
ink drying in the nozzles. Turning off the printer caps the print
cartridge and returns it to the service station. Always allow the
print cartridge to return to the home position by pressing the
Power button rather than unplugging the printer.

Run the print cartridge cleaning routine. If print quality is not
restored after a page of printing, replace the print cartridge.

The process of restoring print cartridges, by running the
cleaning routine, uses ink. Avoid excessive use of the cleaning
routine.

Open print cartridges must be stored in the printer.

Hewlett-Packard does not recommend or guarantee the print
quality or life from the refilling of print cartridges. Replace the
print cartridge with a new print cartridge.

The print cartridge has a longer life sealed in its packaging rather
than in the printer or the print cartridge storage container. Keep
print cartridges sealed in their packaging until needed. Then,
install the print cartridge promptly into the printer.

It is very easy to underestimate the number of pages printed.
When counting pages per cartridge, be sure to count drafts that
are thrown away.

print cartridges, the printer may be causing the print cartridges
to fail. In this case, return the printer for repair and indicate the
history of the faulty print cartridges.

The service station may be faulty, or the printer may be
damaging the print cartridges. If the problem recurs with the
printer, return the printer for repair and indicate the history of the
faulty print cartridges.

Most of the causes for short black print cartridge life also apply
to the color print cartridge. Review the other possible causes in
this table.

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Print Cartridge Cleaning Routine

If rows of dots are missing on printouts, try cleaning the print cartridge by
using the print cartridge cleaning routine in the printer. Refer to
"Troubleshooting Information/Printer Diagnostic Information/Print Cartridge
Cleaning."

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Clearing Clogged Nozzles

If rows of dots are missing, the print cartridge contains ink, and print
cartridge cleaning procedure did not solve the problem, the print cartridge
may have clogged nozzles. Replace the print cartridge.

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Printout Missing Dots

Horizontal rows of dots missing on printouts may be the result of a
connection problem between the printer carriage contacts and the print
cartridge contacts. For information about solving missing dot problems,
refer to "Troubleshooting Information/Print Quality Problems/Missing Dots."

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Print Quality Problems

Refer to "Troubleshooting Information/Print Quality Problems/Misc. Print
Quality Problems."