HP (Hewlett-Packard) J6400 User Manual

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HP Officejet J6400 All-in-One series

User Guide

Podręcznik użytkownika

HP Officejet J6400 All-in-One series

User Guide

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Windows and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

memory card is supported by the product. SD Logo is a trademark of its proprietor.

Secure Digital

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the documentation that comes with the device.

2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

3. Observe all warnings and instructions marked on the product.

4. Unplug this product from wall outlets before cleaning.

5. Do not install or use this product near water, or when you are wet.

6. Install the product securely on a stable surface.

7. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

8. If the product does not operate normally, see

troubleshoot.

9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

10. Use only the external power adaptor/battery provided with the device.

Maintain and

Accessibility

The device provides a number of features that make it accessible for people with disabilities.

Visual

The device software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the device control panel have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the device software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at

accessibility.

For accessibility information for the Mac OS, visit the Apple Web site at

www.apple.com/accessibility.

www.hp.com/

1 Get started

Find other resources for the product .........................................................................................9

Understand the device parts ...................................................................................................10

Front view .........................................................................................................................10

Printing supplies area .......................................................................................................11

Back view .........................................................................................................................11

Device control panel buttons and lights ............................................................................12

Connection information .....................................................................................................13

Turn off the device ..................................................................................................................14

2 Use the device

Use device control panel menus .............................................................................................15

Device control-panel message types ......................................................................................16

Status messages ..............................................................................................................16

Warning messages ...........................................................................................................16

Error messages ................................................................................................................16

Critical error messages .....................................................................................................16

Change device settings ..........................................................................................................16

Use the HP Solution Center (Windows) ..................................................................................17

Use the HP photo and imaging software ................................................................................17

Load originals .........................................................................................................................18

Load an original on the scanner glass ..............................................................................19

Load an original in the automatic document feeder (ADF) ................................................19

Select print media ...................................................................................................................20

Tips for selecting and using print media ...........................................................................20

Understand specifications for supported media ................................................................21

Understand supported sizes .......................................................................................22

Understand supported media types and weights ........................................................24

Set minimum margins .......................................................................................................25

Load media .............................................................................................................................26

Print on special and custom-sized media ...............................................................................27

Print borderless ......................................................................................................................28

Set up speed-dial entries ........................................................................................................30

Set up fax numbers as speed-dial entries or groups ......................................................... 30

Set up speed-dial entries ............................................................................................30

Set up a speed-dial group ...........................................................................................30

Print and view a list of speed-dial entries ..........................................................................31

View a list of speed-dial entries ..................................................................................31

Install the duplexer .................................................................................................................32

3 Print

Change print settings ..............................................................................................................33

Change settings from an application for current jobs (Windows) ......................................33

Change default settings for all future jobs (Windows) .......................................................33

Change settings (Mac OS) ...............................................................................................34

Print on both sides (duplexing) ...............................................................................................34

Guidelines for printing on both sides of a page .................................................................34

Perform duplexing .............................................................................................................34

Cancel a print job ....................................................................................................................35

4 Copy

Make copies from the device control panel .............................................................................36

Change the copy settings .......................................................................................................36

Set the number of copies ........................................................................................................37

Set the copy paper size ..........................................................................................................37

Set the copy paper type ..........................................................................................................37

Change copy speed or quality ................................................................................................38

Resize an original to fit onto letter or A4 paper .......................................................................39

Copy a legal-size document onto letter paper ........................................................................39

Adjust the lightness and darkness of your copy ......................................................................40

Enhance blurred areas of your copy .......................................................................................40

Enhance light areas of your copy ...........................................................................................41

Cancel a copy job ...................................................................................................................41

5 Scan

Scan an original ......................................................................................................................42

Scan an original to a program on a computer (direct connection) ..................................... 43

Scan an original to a memory device ................................................................................43

Use Webscan via embedded Web server ...............................................................................43

Scan from a TWAIN-compliant or a WIA-compliant program ..................................................44

Scan from a TWAIN-compliant program ...........................................................................44

Scan from a WIA-compliant program ................................................................................44

Edit a scanned original ...........................................................................................................44

Edit a scanned photo or graphic .......................................................................................44

Edit a scanned document using optical character recognition (OCR) software ................45

Change scan settings .............................................................................................................45

Cancel a scan job ...................................................................................................................45

6 Work with memory devices

Insert a memory card ..............................................................................................................46

Print DPOF photos .................................................................................................................47

View photos ............................................................................................................................47

View photos using your computer .....................................................................................48

Print an index sheet from the device control panel .................................................................48

Save photos to your computer ................................................................................................48

Contents

7 Fax

Send a fax ..............................................................................................................................49

Send a basic fax ...............................................................................................................50

Send a fax manually from a phone ...................................................................................50

Send a fax using monitor dialing .......................................................................................51

Send a fax from memory ..................................................................................................52

Schedule a fax to send later .............................................................................................52

Send a fax to multiple recipients .......................................................................................53

Send a fax to multiple recipients from the device control panel ..................................53

Send a fax to multiple recipients from the HP Photosmart Studio Software (Mac

OS) .............................................................................................................................53

Send a color original or photo fax .....................................................................................54

Change the fax resolution and Lighter / Darker settings .................................................54

Change the fax resolution ...........................................................................................55

Change the Lighter / Darker setting ..........................................................................56

Set new default settings ..............................................................................................56

Send a fax in Error Correction Mode ................................................................................56

Receive a fax ..........................................................................................................................57

Receive a fax manually .....................................................................................................57

Set up backup fax reception .............................................................................................58

Reprint received faxes from memory ................................................................................59

Poll to receive a fax ..........................................................................................................59

Forward faxes to another number .....................................................................................60

Set the paper size for received faxes ................................................................................61

Set automatic reduction for incoming faxes ......................................................................61

Block junk fax numbers .....................................................................................................61

Set the junk fax mode .................................................................................................62

Add numbers to the junk fax list ..................................................................................62

Remove numbers from the junk fax list .......................................................................63

Receive faxes to your computer (Fax to PC) ....................................................................63

Activate Fax to PC ......................................................................................................63

Modify Fax to PC settings ...........................................................................................64

Change fax settings ................................................................................................................65

Configure the fax header ..................................................................................................65

Set the answer mode (Auto answer) .................................................................................65

Set the number of rings before answering ........................................................................66

Change the answer ring pattern for distinctive ring ...........................................................66

Set the fax error correction mode .....................................................................................67

Set the dial type ................................................................................................................67

Set the redial options ........................................................................................................67

Set the fax speed ..............................................................................................................67

Fax over the Internet ............................................................................................................... 68

Test fax setup .........................................................................................................................69

Use reports .............................................................................................................................69

Print fax confirmation reports ............................................................................................70

Print fax error reports ........................................................................................................70

Print and view the fax log ..................................................................................................71

Cancel a fax ............................................................................................................................71

8 Configure and manage

Manage the device .................................................................................................................72

Monitor the device ............................................................................................................73

Administer the device .......................................................................................................73

Use device management tools ...............................................................................................74

Toolbox (Windows) ...........................................................................................................74

Open the Toolbox .......................................................................................................74

Toolbox tabs ...............................................................................................................74

Embedded Web server .....................................................................................................75

To open the embedded Web server ...........................................................................75

Embedded Web server pages ....................................................................................76

HP Printer Utility (Mac OS) ...............................................................................................76

Open the HP Printer Utility ..........................................................................................77

HP Printer Utility panels ..............................................................................................77

Understand the self-test diagnostic page ................................................................................77

Understand the network configuration page ...........................................................................78

Channel range definitions .................................................................................................80

Configure network options ......................................................................................................80

Change basic network settings .........................................................................................80

Use the Wireless Setup Wizard ..................................................................................81

View and print network settings ..................................................................................81

Turn the wireless radio on and off ...............................................................................81

Change advanced network settings ..................................................................................81

Set link speed .............................................................................................................82

To View IP settings .....................................................................................................82

To Change IP settings ................................................................................................82

Set up faxing for the device ....................................................................................................82

Set up faxing (parallel phone systems) .............................................................................83

Choose the correct fax setup for your home or office .................................................84

Select your fax setup case ..........................................................................................85

Case A: Separate fax line (no voice calls received) ....................................................87

Case B: Set up the device with DSL ...........................................................................88

Case C: Set up the device with a PBX phone system or an ISDN line .......................89

Case D: Fax with a distinctive ring service on the same line ......................................89

Case E: Shared voice/fax line .....................................................................................90

Case F: Shared voice/fax line with voice mail .............................................................91

Case G: Fax line shared with computer modem (no voice calls received) ..................92

Case H: Shared voice/fax line with computer modem ................................................95

Case I: Shared voice/fax line with answering machine ...............................................99

Case J: Shared voice/fax line with computer modem and answering machine .........100

Case K: Shared voice/fax line with computer dial-up modem and voice mail ...........104

Serial-type fax setup .......................................................................................................106

Contents

Configure the device (Windows) ...........................................................................................106

Direct connection ............................................................................................................107

Install the software before connecting the device (recommended) ...........................107

Connect the device before installing the software .....................................................107

Share the device on a locally shared network ........................................................... 108

Network connection ........................................................................................................108

To install the device on a network .............................................................................109

To install the device software on client computers ....................................................109

To install the printer driver using Add Printer ............................................................110

Configure the device (Mac OS) ............................................................................................110

Install the software for network or direct connection .......................................................110

Share the device on a locally shared network ................................................................. 111

Set up the device for wireless communication ......................................................................112

Understand 802.11 wireless network settings ................................................................. 113

To set up wireless communication using the device control panel with wireless

setup wizard ...................................................................................................................114

To set up wireless communication using the installer (Windows) ...................................114

To set up the device on a wireless network (Mac OS) ....................................................115

To turn off wireless communication ................................................................................115

Guidelines for reducing interference on a wireless network ............................................116

Guidelines for ensuring wireless network security ..........................................................116

To add hardware addresses to a WAP .....................................................................116

Other guidelines ........................................................................................................116

Uninstall and reinstall the software .......................................................................................117

9 Maintain and troubleshoot

Work with print cartridges .....................................................................................................120

Supported print cartridges ..............................................................................................120

Handle the print cartridges ..............................................................................................121

Replace the print cartridges ............................................................................................121

Align the print cartridges .................................................................................................124

Clean the print cartridges ................................................................................................125

Clean the print cartridge contacts ...................................................................................126

Clean the area around the ink nozzles ...........................................................................128

Store printing supplies ....................................................................................................129

Clean the device ...................................................................................................................130

Clean the scanner glass .................................................................................................131

Clean the exterior ...........................................................................................................131

Clean the automatic document feeder ............................................................................131

General troubleshooting tips and resources .........................................................................134

Solve printing problems ........................................................................................................135

The device shuts down unexpectedly .............................................................................135

Error message appears on control-panel display ............................................................ 136

The device is not responding (nothing prints) .................................................................136

Device takes a long time to print .....................................................................................136

Blank or partial page printed ...........................................................................................137

Something on the page is missing or incorrect ...............................................................137

Placement of the text or graphics is wrong .....................................................................138

The device prints half a page, then ejects the paper ......................................................138

Poor print quality and unexpected printouts ..........................................................................138

Common poor quality printout problems .........................................................................139

Meaningless characters print ..........................................................................................139

Ink is smearing ................................................................................................................ 140

Ink is not filling the text or graphics completely ...............................................................141

Output is faded or dull colored ........................................................................................141

Colors are printing as black and white ............................................................................141

Wrong colors are printing ................................................................................................142

Printout shows bleeding colors .......................................................................................142

Colors do not line up properly .........................................................................................142

Lines or dots are missing from text or graphics ..............................................................143

Solve paper-feed problems ...................................................................................................143

Solve copy problems ............................................................................................................144

No copy came out ...........................................................................................................145

Copies are blank .............................................................................................................145

Documents are missing or faded ....................................................................................145

Size is reduced ...............................................................................................................145

Copy quality is poor ........................................................................................................146

Copy defects are apparent .............................................................................................146

The device prints half a page, then ejects the paper ......................................................147

Error messages appear ..................................................................................................147

Solve scan problems ............................................................................................................147

Scanner did nothing ........................................................................................................147

Scan takes too long ........................................................................................................148

Part of the document did not scan or text is missing .......................................................148

Text cannot be edited .....................................................................................................149

Error messages appear ..................................................................................................149

Scanned image quality is poor ........................................................................................149

Scan defects are apparent ..............................................................................................150

Solve fax problems ...............................................................................................................151

The fax test failed ...........................................................................................................151

Solve network problems .......................................................................................................163

Solve wireless problems .......................................................................................................165

Solve photo (memory card) problems ...................................................................................166

The device cannot read the memory card ......................................................................166

The device cannot read photos on the memory card ......................................................167

The device prints half a page, then ejects the paper ......................................................167

Troubleshoot installation issues ............................................................................................167

Hardware installation suggestions ..................................................................................167

Software installation suggestions .................................................................................... 168

Clear jams ............................................................................................................................169

Clear paper jams ............................................................................................................169

Avoid paper jams ............................................................................................................171

A HP supplies and accessories

Order printing supplies online ...............................................................................................172

Supplies ................................................................................................................................172

Supported print cartridges ..............................................................................................172

HP media ........................................................................................................................172

Contents

B Support and warranty

Obtain electronic support ......................................................................................................173

Warranty ...............................................................................................................................174

Obtain HP telephone support ...............................................................................................175

Before you call ................................................................................................................175

Support process .............................................................................................................. 175

HP support by phone ......................................................................................................175

Phone support period ...............................................................................................176

Telephone support numbers .....................................................................................177

Placing a call .............................................................................................................178

After the phone support period .................................................................................178

Additional warranty options .............................................................................................178

HP Quick Exchange Service (Japan) ..............................................................................179

HP Korea customer support ...........................................................................................179

Prepare the device for shipment ...........................................................................................180

Remove the device control-panel faceplate ....................................................................180

Remove the print cartridges before shipment .................................................................181

Remove the duplexer ......................................................................................................182

Remove the output tray ..................................................................................................183

Pack the device ....................................................................................................................183

C Device specifications

Physical specifications ..........................................................................................................185

Product features and capacities ...........................................................................................185

Processor and memory specifications ..................................................................................186

System requirements ............................................................................................................186

Network protocol specifications ............................................................................................187

Embedded Web server specifications ................................................................................... 187

Print specifications ................................................................................................................188

Copy specifications ...............................................................................................................188

Fax specifications .................................................................................................................188

Scan specifications ...............................................................................................................189

Environmental specifications ................................................................................................189

Electrical specifications .........................................................................................................189

Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) ...............189

Memory card specifications ..................................................................................................190

D Regulatory information

FCC statement .....................................................................................................................192

Notice to users in Korea .......................................................................................................192

VCCI (Class B) compliance statement for users in Japan ....................................................193

Notice to users in Japan about the power cord .....................................................................193

Toxic and hazardous substance table ..................................................................................193

LED indicator statement .......................................................................................................193

Noise emission statement for Germany ................................................................................194

Notice to users of the U.S. telephone network: FCC requirements ....................................... 195

Notice to users of the Canadian telephone network .............................................................196

Notice to users in the European Economic Area ..................................................................197

Notice to users of the German telephone network ................................................................197

Australia wired fax statement ................................................................................................197

Regulatory information for wireless products ........................................................................198

Exposure to radio frequency radiation ............................................................................198

Notice to users in Brazil ..................................................................................................198

Notice to users in Canada ..............................................................................................198

Notice to users in Taiwan ...............................................................................................199

European Union regulatory notice ..................................................................................200

Regulatory model number ....................................................................................................200

Declaration of conformity ......................................................................................................201

Environmental product stewardship program .......................................................................202

Paper use .......................................................................................................................202

Plastics ...........................................................................................................................202

Material safety data sheets .............................................................................................202

Recycling program ..........................................................................................................202

HP inkjet supplies recycling program ..............................................................................202

Disposal of waste equipment by users in private households in the European Union ....203

Energy Star® notice ........................................................................................................ 204

Index...........................................................................................................................................205

1 Get started

This guide provides details about how to use the device and to resolve problems.

•

Find other resources for the product Understand the device parts

• Turn off the device

•

Find other resources for the product

You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources:

Resource Description Location

Setup poster

Readme file and release notes

Toolbox (Microsoft Windows®)

HP Printer Utility (Mac OS) Contains tools to configure

Device control panel Provides status, error, and

Logs and reports Provides information about

Self-Test diagnostic page

Provides illustrated setup information.

Provide late-breaking information and troubleshooting tips.

Provides information about print cartridge health and access to maintenance services.

For more information, see

Toolbox (Windows).

print settings, calibrate the device, clean the print cartridges, print the configuration page, order supplies online, and find support information from the Web site.

For more information, see

Printer Utility (Mac OS).

warning information about operations.

events that have occurred.

Device information:

•

Product name

◦

Model number

◦

A printed version of the document is provided with the device.

Included on the Starter CD.

The Toolbox is typically installed with the device software as an available installation option.

The HP Printer Utility is typically installed with the device software.

For more information, see

Device control panel buttons and lights.

For more information, see

Monitor the device.

For more information, see

Understand the self-test diagnostic page.

Get started 9

Chapter 1

(continued)

Resource Description Location

◦ ◦

Number of pages printed

•

from the trays and accessories

Ink levels

•

HP Web sites Provide the latest printer

HP telephone support Lists information to contact

HP photo and imaging software help

software, and product and support information.

HP. During the warranty period, this support is often free of charge.

Provides information about using the software.

Understand the device parts

This section contains the following topics:

•

Front view Printing supplies area

• Back view

• Device control panel buttons and lights

• Connection information

•

Serial number

Firmware version number

www.hp.com/support

www.hp.com

For more information, see

Obtain HP telephone support.

For more information, see

Use the HP photo and imaging software.

Front view

10 Get started

1 Automatic document feeder (ADF)

2 Device control panel

3 Memory card slots

4 Output tray extension

5 Output tray

6 Input tray

7 Scanner glass

8 Scanner lid

Printing supplies area

Back view

1 Print-carriage access door

2 Print cartridges

Understand the device parts 11

Chapter 1

1 Duplexer

2 Duplexer latch

3 Ethernet port

4 Power input

5 1-Line (fax), 2-EXT (phone)

6 Rear universal serial bus (USB) port

7 Document feeder tray

Device control panel buttons and lights

The following diagram and related table provide a quick reference to the device control panel features.

Label Name and Description

2 START SCAN: Starts a scan job and sends it to the destination you selected using the Scan

3 PRINT PHOTOS: Selects the photo function. Use this button to print photos from a memory

6 Setup: Presents the Setup Menu for generating reports and other maintenance settings, and

12 Get started

Scan To: Presents the Scan To menu for selecting a scan destination.

To button.

card or storage device, or to save photos to your computer.

START COPY Black: Starts a black-and-white copy job.

START COPY Color: Starts a color copy job.

accessing the Help menu. The topic that you select from the Help menu opens a help window on your computer screen.

Back: Moves you one level up in the menu.

Left arrow: Decreases values on the display.

OK: Selects a menu or a setting on the display.

Right arrow: Increases values on the display.

Cancel: Stops a job, exits a menu, or exits settings.

Speed Dial: Selects a speed-dial number.

(continued)

Label Name and Description

13 START FAX Black: Starts a black-and-white fax job.

14 START FAX Color: Starts a color fax job.

16 Power: Turns the device on or off. The Power button is lit when the device is on. The light

17 Auto answer light: When this is lit, the device automatically answers incoming phone calls.

18 Auto Answer: When this button is lit, the device automatically answers incoming phone

20 Redial/Pause: Redial the most recently dialed number, or insert a 3-second pause in a fax

23 Attention light: When blinking, the attention light indicates an error has occurred that

24 Display: View menus and messages.

25 Print cartridge indicators: Indicates which print cartridge needs servicing.

One-touch speed-dial buttons: Access the first five speed-dial numbers.

blinks while performing a job.

When the device is turned off, a minimal amount of power is still supplied. To completely disconnect the power supply, turn the device off, and then unplug the power cord.

When off, the device does not answer any incoming fax calls.

calls. When off, the device does not answer any incoming fax calls.

The button name and functionality depends on the country/region in which the device is sold.

Resolution: Adjusts the resolution for the fax you are sending.

Junk Fax Blocker: Presents the Junk Fax Blocker Set Up menu for managing unwanted fax

calls. You are required to subscribe to a caller ID service to use this feature.

number.

Fax Menu: Presents the Fax menu for selecting fax options.

Keypad: Enters values.

requires your attention.

Quality: Selects Best, Normal, or Fast quality for copying.

Copy Menu: Presents the Copy menu for selecting options.

Photo Menu: Presents the Photo menu for selecting options.

Connection information

Description Recommended

USB connection

Ethernet (wired) connection

number of connected computers for best performance

One computer connected with a USB cable to the rear USB

2.0 high-speed port on the device.

Up to five computers connected to the device using a hub or router.

Supported software features

All features are supported.

All features are supported, including Webscan.

Understand the device parts 13

Setup instructions

Follow the setup poster guide for detailed instructions.

Follow the instructions in the getting started

Chapter 1 (continued)

Description Recommended

Printer sharing

802.11 wireless Up to five computers

number of connected computers for best performance

Up to five computers.

The host computer must be turned on at all times, or the other computers cannot print to the device.

connected to the device using a hub or router.

Turn off the device

The device has two off modes. The soft off is a mode that draws a very small amount of electricity and allows for a faster boot-up time than starting from a hard off. The hard off mode draws no electricity. Both modes only are deactivated using the Power button.

Supported software features

All features resident on the host computer are supported. Only print is supported from the other computers.

All features are supported, including Webscan.

Setup instructions

guide, and then see

Configure network options in this guide for

further instructions.

Follow the instructions in

Share the device on a

locally shared network.

Follow the instructions in Set up the device for

wireless communication.

14 Get started

2 Use the device

This section contains the following topics:

•

Use device control panel menus Device control-panel message types

• Change device settings

• Use the HP Solution Center (Windows)

• Use the HP photo and imaging software

• Load originals

• Select print media

• Load media

• Print on special and custom-sized media

• Print borderless

• Set up speed-dial entries

• Install the duplexer

•

Use device control panel menus

The following sections provide a quick reference to top-level menus that appear on the control-panel display. To display a menu, press the menu button for the function you want to use.

• Scan menu: Presents a list of destinations. Some destinations require the HP Photosmart Software to be loaded.

• Copy menu: Menu options include:

◦ Selecting copy quantities ◦ Reducing/enlarging ◦ Selecting media type and size

• Fax menu: Allows you to enter a fax or speed-dial number, or display the Fax menu. Menu options include:

◦ Modifying resolution ◦ Lightening/darkening ◦ Sending delayed faxes ◦ Setting up new defaults

• Photo menu: Menu options include:

◦ Selecting print options ◦ Using special features ◦ Editing ◦ Transferring to a computer ◦ Selecting a proof sheet

Use the device 15

Chapter 2

Device control-panel message types

This section contains the following topics:

•

Status messages Warning messages

• Error messages

• Critical error messages

•

Status messages

Status messages reflect the current state of the device. They inform you of normal operation and require no action to clear them. They change as the state of the device changes. Whenever the device is ready, not busy, and has no pending warning messages, the status message READY appears if the device is turned on.

Warning messages

Warning messages inform you of events that require your attention, but they do not prevent the device from operating. An example of a warning message is a low ink warning. These messages appear until you resolve the condition.

Error messages

Error messages communicate that some action must be performed, such as adding media or clearing a media jam. These messages are usually accompanied by a blinking red Attention light. Take the appropriate action to continue printing.

If the error message shows an error code, press the Power button to turn off the device, and then turn it on again. In most situations, this action solves the problem. If the message persists, your device might need service. For more information, see

Support and warranty.

Critical error messages

Critical error messages inform you of a device failure. Some of these messages can be cleared by pressing the Power button to turn off the device, and then turning it on again. If a critical error persists, service is required. For more information, see

and warranty.

Change device settings

You can change the device settings from these places:

• From the device control panel.

• From the HP Solution Center (Windows) or HP Device Manager (Mac OS). For more information, see

NOTE: When you are configuring settings in HP Solution Center or in the HP Device Manager, you cannot see the settings that have been configured from the device control panel (such as the scan settings).

16 Use the device

Use the HP photo and imaging software.

Support

To change settings from the device control panel

1. At the device control panel, press the menu button for the function you are using

(for example, Copy Menu).

2. To reach the option that you want to change, use one of the following methods:

• Press a control-panel button, and then use the left or right arrow keys to adjust the value.

• Select the option from the menu on the control-panel display.

3. Select the value that you want, and then press OK.

To change settings from the HP Solution Center (Windows)

▲ See

To change settings from the HP photo and imaging software (Mac OS)

1. Click the HP Device Manager icon in the Dock.

2. Select the device in the Devices drop-down menu.

3. On the Information and Settings menu, click an item that you want to change.

Use the HP photo and imaging software.

Use the HP Solution Center (Windows)

On a Windows computer, the HP Solution Center is the entry point for the HP Photosmart Software. Use the HP Solution Center to change print settings, order supplies, and access the onscreen Help.

The features available in the HP Solution Center vary depending on the devices you have installed. The HP Solution Center is customized to show icons that are associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not appear in the HP Solution Center.

If the HP Solution Center on your computer does not contain any icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Photosmart Software, and then reinstall the software. For more information, see the onscreen Help that came with the device.

For information about opening the HP Solution Center, see

imaging software.

Use the HP photo and

Use the HP photo and imaging software

You can use the HP photo and imaging software to access many features that are not available from the device control panel.

The software is installed on your computer during setup. For further information, see the setup documentation that came with your device.

Access to the HP photo and imaging software differs by operating system (OS). For example, if you have a Windows computer, the HP photo and imaging software entry point is the HP Photosmart Software window. If you have a Macintosh computer, the HP photo and imaging software entry point is the HP Photosmart Studio window.

Use the HP photo and imaging software

Chapter 2

Regardless, the entry point serves as the launching pad for the HP photo and imaging software and services.

To open the HP Photosmart Software on a Windows computer

1. Do one of the following:

• On the Windows desktop, double-click the HP Photosmart Software icon.

• In the system tray at the far right of the Windows taskbar, double-click the HP Digital Imaging Monitor icon.

• On the taskbar, click Start, point to Programs or All Programs, select HP, and then click HP Photosmart Software.

2. If you have more than one HP device installed, select the tab with your product's

name.

NOTE: On a Windows computer, the features available in the HP Photosmart Software vary depending on the devices you have installed. The software is customized to show icons that are associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not appear in the software.

TIP: If the HP Photosmart Software on your computer does not contain any icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Photosmart Software; then reinstall the software. For more information, see the setup poster that came with your device.

To open the HP Photosmart Studio software on a Macintosh computer

1. Click the HP Photosmart Studio icon in the Dock.

The HP Photosmart Studio window appears.

2. In the HP Photosmart Studio task bar, click Devices.

The HP Device Manager window appears.

3. Select your device from the Device drop-down menu.

From here, you can scan, import documents, and perform maintenance procedures such as checking the ink levels for the print cartridges.

NOTE: On a Macintosh computer, the features available in the HP Photosmart Studio software vary depending on the selected device.

TIP: When the HP Photosmart Studio software is opened, you can gain access to the Dock menu shortcuts by selecting and holding the mouse button over the HP Photosmart Studio icon in the Dock.

Load originals

You can load an original for a copy or a scan job on the scanner glass or in the automatic document feeder (ADF). For more information on loading media in the main tray, see

Load media.

18 Use the device

This section contains the following topics:

•

Load an original on the scanner glass Load an original in the automatic document feeder (ADF)

•

Load an original on the scanner glass

You can copy or scan up to letter- or A4-size originals by loading them on the glass.

NOTE: Many of the special features will not work correctly if the glass and lid backing are not clean. For more information, see

To load an original on the scanner glass

1. Lift the scanner lid.

2. Load your original print side down in the right front corner of the glass.

TIP: For more help on loading an original, refer to the engraved guides along

the edge of the glass.

Clean the device.

3. Close the lid.

Load an original in the automatic document feeder (ADF)

You can copy, scan, or fax a one-sided or two-sided, single- or multiple-page, A4- or letter-size document by placing it in the document feeder tray.

CAUTION: Do not load photos in the ADF; this might cause damage to your photos.

NOTE: Two-sided legal-size documents cannot be scanned, copied, or faxed using the ADF. Some features, such as the Fit to Page copy feature, do not work when you load your originals in the ADF. You must load your originals on the glass.

The document feeder tray holds a maximum of 35 sheets of plain paper.

To load an original in the document feeder tray

1. Load your original, with the print side up, into the document feeder tray. Place the

pages so that the top edge of the document goes in first. Slide the media into the

Load originals 19

Chapter 2

automatic document feeder until you hear a beep or see a message on the display indicating that the loaded pages were detected.

TIP: For more help on loading originals in the automatic document feeder, refer to the diagram engraved in the document feeder tray.

2. Slide the width guides inward until they stop at the left and right edges of the media.

NOTE: Remove all originals from the document feeder tray before lifting the lid on

the device.

Select print media

The device is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at media.

This section contains the following topics:

•

Tips for selecting and using print media Understand specifications for supported media

• Set minimum margins

•

Tips for selecting and using print media

For the best results, observe the following guidelines.

• Always use media that conforms to the device specifications. For more information, see

• Load only one type of media at a time into a tray.

• Load media print-side down and aligned against the right and back edges of the tray. For more information, see

Understand specifications for supported media.

www.hp.com for more information about HP

Load media.

20 Use the device

• Do not overload the trays. For more information, see Understand specifications for

supported media.

• To prevent jams, poor print quality, and other printing problems, avoid the following media:

◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that is too lightweight or stretches easily

Cards and envelopes

• Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.

• Use tightly constructed envelopes, and make sure the folds are sharply creased.

• Load envelopes with the flaps facing up.

Photo media

• Use the Best mode to print photographs. Note that in this mode, printing takes longer and more memory is required from your computer.

• Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.

Transparencies

• Insert transparencies with the rough side down and the adhesive strip pointing towards the back of the device.

• Use the Normal mode to print transparencies. This mode provides longer drying time and ensures that the ink dries completely before the next page is delivered to the output tray.

• Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.

Custom-sized media

• Use only custom-sized media that is supported by the device.

• If your application supports custom-sized media, set the media size in the application before printing the document. If not, set the size in the print driver. You might need to reformat existing documents to print them correctly on custom-sized media.

Understand specifications for supported media

Use the Understand supported sizes and Understand supported media types and

weights tables to determine the correct media to use with your device, and determine

what features will work with your media.

•

Understand supported sizes Understand supported media types and weights

•

Select print media

Chapter 2

Understand supported sizes

Media size Input tray

Standard media sizes

U.S. Letter (216 x 279 mm; 8.5 x 11 inches)

U.S. Legal (216 x 356 mm; 8.5 x 14 inches)

A4 (210 x 297 mm; 8.3 x 11.7 inches)

U.S. Executive (184 x 267 mm; 7.25 x

10.5 inches)

B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches)

B5 (ISO) (176 x 250 mm; 6.9 x 9.8 inches)

B7 (88 x 125mm; 3.5 x 4.9 inches)

A5 (148 x 210 mm; 5.8 x 8.3 inches)

Borderless A4 (210 x 297 mm; 8.3 x

11.7 inches)

Borderless A5 (148 x 210 mm; 5.8 x

8.3 inches)

Borderless B5 (182 x 257 mm; 7.17 x

10.12 inches)

HV (101 x 180 mm; 4.0 x 7.1 inches)

Duplexer ADF

Cabinet size (120 x 165 mm; 4.7 x 6.5 inches)

13 x 18 cm (5 x 7 inches)

Borderless cabinet (120 x 165 mm; 4.7 x 6.5 inches)

Borderless 13 x 18 cm (5 x 7 inches)

Envelopes

U.S. #10 Envelope (105 x 241 mm;

4.12 x 9.5 inches)

DL Envelope (110 x 220 mm; 4.3 x 8.7 inches)

C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches)

Japanese Envelope Chou #3 (120 x 235 mm; 4.7 x 9.3 inches)

22 Use the device

(continued)

Media size Input tray

Japanese Envelope Chou #4 (90 x 205 mm; 3.5 x 8.1 inches)

Cards

Index card (76.2 x 127 mm; 3 x 5 inches)

Index card (102 x 152 mm; 4 x 6 inches)

Index card (127 x 203 mm; 5 x 8 inches)

Duplexer ADF

A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)

Borderless A6 card (105 x 148.5 mm;

4.13 x 5.83 inches)

Hagaki** (100 x 148 mm; 3.9 x 5.8 inches)

Ofuku hagaki**

Borderless hagaki (100 x 148 mm; 3.9 x 5.8 inches)**

Photo media

Photo media (102 x 152 mm; 4 x 6 inches)

Photo media (5 x 7 inches)

Photo media (8 x 10 inches)

Photo media (10 x 15 cm)

Photo L (89 x 127 mm; 3.5 x 5 inches)

2L (178 x 127 mm; 7.0 x 5.0 inches)

Borderless photo media (102 x 152 mm; 4 x 6 inches)

Borderless photo media (5 x 7 inches)

Borderless photo media (8 x 10 inches)

Borderless photo media (8.5 x 11 inches)

Borderless photo media (10 x 15 cm)

Borderless Photo L (89 x 127 mm; 3.5 x 5 inches)

Borderless 2L (178 x 127 mm; 7.0 x

5.0 inches)

Select print media

Chapter 2

(continued)

Media size Input tray

Borderless B5 (182 x 257 mm; 7.2 x

Duplexer ADF

10.1 inches)

Borderless B7 (88 x 125mm; 3.5 x 4.9 inches)

Borderless 4 x 6 tab (102 x 152 mm; 4 x 6 inches)

Borderless 10 x 15 cm tab

Borderless 4 x 8 tab (10 x 20 cm)

Borderless HV (101 x 180 mm; 4.0 x

7.1 inches)

Borderless double A4 (210 x 594 mm;

8.3 x 23.4 inches)

4 x 6 tab (102 x 152 mm; 4 x 6 inches)

10 x 15 cm tab

4 x 8 tab / 10 x 20 cm tab

Other media

Custom-sized media between 76.2 to 216 mm wide and 127 to 610 mm long (3 to 8.5 inches wide and 5 to 24 inches long)

Custom-sized media (ADF) between 127 to 216 mm wide and 241 to 305 mm long (5 to 8.5 inches wide and 9.5 to 12 inches long)

Panorama (4 x 10 inches, 4 x 11 inches, and 4 x 12 inches)

Borderless panorama (4 x 10 inches, 4 x 11 inches, and 4 x 12 inches)

** The device is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post.

Understand supported media types and weights

Tray Type Weight Capacity

Input tray Paper

24 Use the device

60 to 105 g/m

(16 to 28 lb bond)

Up to 250 sheets of plain paper

(25 mm or 1 inch stacked)

Transparencies Up to 70 sheets

(continued)

Tray Type Weight Capacity

(17 mm or 0.67 inch stacked)

Photo media

280 g/m

(75 lb bond)

Up to 100 sheets

(17 mm or 0.67 inch stacked)

Labels Up to 100 sheets

(17 mm or 0.67 inch stacked)

Envelopes

Cards

75 to 90 g/m

(20 to 24 lb bond envelope)

Up to 200 g/m

Up to 30 sheets

(17 mm or 0.67 inch stacked)

Up to 80 cards

(110 lb index)

Duplexer Paper

60 to 105 g/m

Not applicable

(16 to 28 lb bond)

Output tray

All supported media Up to 150 sheets of

plain paper (text printing)

ADF Paper

60 to 90 g/m

(16 to 24 lb bond)

Plain paper: 35 sheets

Legal and special paper: 20 sheets

Set minimum margins

The document margins must match (or exceed) these margin settings in portrait orientation.

Media (1) Left

U.S. Letter 3.0 mm (0.12

margin

inch)

(2) Right margin

3.0 mm (0.12 inch)

(3) Top margin

3.0 mm (0.12 inch) - singlesided printing

Select print media

(4) Bottom margin*

3.0 mm (0.12 inch)

Chapter 2

(continued)

Media (1) Left

margin

(2) Right margin

(3) Top margin

(4) Bottom margin*

U.S. Legal

U.S. Executive

U.S. Statement

8.5 x 13 inch

Cards

Custom-sized media

Photo media

Envelopes 3.0 mm (0.12

* To achieve this margin setting on a computer running Windows, click the Advanced tab in the print driver, and select Minimize Margins.

Load media

This section provides instructions for loading media into the device.

To load Tray 1 (main tray)

1. Lift the output tray.

inch)

3.0 mm (0.12 inch)

14 mm (0.55 inch) - duplex printing

3.0 mm (0.12 inch)

14 mm (0.55 inch) duplex printing

14.0 mm (0.55 inch)

2. Insert the media print-side down along the right of the tray. Make sure the stack of

media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray.

NOTE: Do not load paper while the device is printing.

26 Use the device

3. Slide the media guide in the tray to adjust it for the media size that you have loaded, and then lower the output tray.

4. Pull out the extension on the output tray.

Print on special and custom-sized media

To print on special or custom-sized media (Windows)

1. Load the appropriate media. For more information, see

2. With a document open, click Print on the File menu, and then click Setup, Properties, or Preferences.

3. Click the Paper/Features tab.

4. Select the media size from the Size is drop-down list.

To set a custom media size: a. Click the Custom button. b. Type a name for the new custom size. c. In the Width and Height boxes, type the dimensions, and then click Save. d. Click OK twice to close the properties or preferences dialog box. Open the

dialog box again.

e. Select the new custom size.

Print on special and custom-sized media

Load media.

Chapter 2

5. To select the media type: a. Click More in the Type is drop-down list. b. Click the desired media type, and then click OK.

6. Select the media source from the Source is drop-down list.

7. Change any other settings, and then click OK.

8. Print your document.

To print on special or custom-sized media (Mac OS)

1. Load the appropriate media. For more information, see

2. On the File menu, click Page Setup.

3. From the drop-down list, select the HP device.

4. Select the media size.

5. To set a custom media size: a. Click Manage Custom Sizes in the Paper Size pull-down menu. b. Click New and type a name for the size in the Paper Size Name box. c. In the Width and Height boxes, type the dimensions and set the margins, if

desired.

d. Click Done or OK, and then click Save.

6. On the File menu, click Page Setup, and then select the new custom size.

7. Click OK.

8. On the File menu, click Print.

9. Open the Paper Handling panel.

10. Under Destination Paper Size, click the Scale to fit paper size tab, and then

select the customized paper size.

11. Change any other desired settings, and then click OK or Print.

Load media.

Print borderless

Borderless printing lets you print to the edges of certain media types and a range of standard media sizes.

NOTE: Open the file in a software application and assign the image size. Make sure the size corresponds to the media size on which you are printing the image.

In Windows, you can also gain access to this feature from the Printing Shortcuts tab. Open the printer driver, select the Printing Shortcuts tab, and select the printing shortcut for this print job drop-down list.

NOTE: Borderless printing is not supported on plain media.

To print a borderless document (Windows)

1. Load the appropriate media. For more information, see

2. Open the file that you want to print.

3. From the application, open the print driver: a. Click File, and then click Print. b. Click Properties or Setup.

28 Use the device

Load media.

4. Click the Paper/Quality tab.

5. Select the media size from the Size is drop-down list.

6. Select the Borderless Printing check box.

7. Select the media source from the Source is drop-down list.

8. Select the media type from the Type is drop-down list.

NOTE: Borderless printing is not supported on plain media.

9. If you are printing photos, select Best from the Print Quality drop-down list.

Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi* for optimum print quality.

*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly.

10. Change any other print settings, and then click OK.

11. Print the document.

12. If you printed on photo media with a tear-off tab, remove the tab to make the

document completely borderless.

To print a borderless document (Mac OS)

1. Load the appropriate media. For more information, see

Load media.

2. Open the file that you want to print.

3. From the drop-down list, select the HP device.

4. Click File, and then click Page Setup.

5. Select the borderless media size, and then click OK.

6. Click File, and then click Print.

7. Open the Paper Type/Quality panel.

8. Click the Paper tab, and then select the media type from the Paper type drop-

down list.

NOTE: Borderless printing is not supported on plain media.

9. If you are printing photos, select Best from the Quality drop-down list.

Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi*. *Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly.

10. Select the media source. If you are printing on thick or photo media, select the

manual feed option.

11. Change any other print settings, and then click Print.

12. If you printed on photo media with a tear-off tab, remove the tab to make the

document completely borderless.

Print borderless 29

Chapter 2

Set up speed-dial entries

You can set up frequently used fax numbers as speed-dial entries. This lets you dial those numbers quickly by using the device control panel. The first five entries for each of these destinations are associated with the five speed-dial buttons on the device control panel.

This section contains the following topics:

•

Set up fax numbers as speed-dial entries or groups Print and view a list of speed-dial entries

•

Set up fax numbers as speed-dial entries or groups

You can store fax numbers or groups of fax numbers as speed-dial entries. Speed-dial entries 1 through 3 are associated with the corresponding three speed-dial buttons on the device control panel.

For information about printing a list of the speed-dial entries that are set up, see

and view a list of speed-dial entries.

This section contains the following topics:

•

Set up speed-dial entries Set up a speed-dial group

•

Set up speed-dial entries

• HP Photosmart Software (Windows): Open the HP Photosmart Software and follow the instructions in the onscreen Help.

• HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Fax Speed Dial Settings from the drop-down list.

• Device control panel: Press Setup, and then select the Speed Dial Setup option.

◦ To add or change an entry: Select Individual Speed Dial or Group Speed

Dial and press the arrow keys to move to an unused entry number, or type a

number on the keypad. Type the fax number, and then press OK. Include any pauses or other required numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix. Type the name, and then press OK.

◦ To delete one entry or all entries: Select Delete Speed Dial, press the arrow

keys to highlight the speed-dial entry that you want to delete, and then press OK.

Set up a speed-dial group

If you send information to the same group of fax numbers on a regular basis, you can set up a speed-dial entry for a group in order to simplify the task. The speed-dial entry for a group can be associated with a speed-dial button on the device control panel.

30 Use the device

A group member must be a member of the speed-dial list before you can add the member to a speed-dial group. You can add up to 20 fax numbers to each group (with up to 50 characters for each fax number).

• HP Photosmart Software (Windows): Open the HP Photosmart Software and

follow the instructions in the onscreen Help.

• HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Fax Speed Dial Settings from the drop-down list.

• Device control panel: Press the Setup button, and then select the Speed Dial Setup option.

◦ To add a group: Select Group Speed Dial, select an unassigned speed-dial

entry, and then press OK. Use the arrow keys to highlight a speed-dial entry, and then press OK to select it. Repeat this step to add additional speed-dial entries to this group. When finished, select the Done Selecting option, and then press OK. Use the onscreen keyboard to enter a group speed-dial name, and then select Done.

◦ To add entries to a group: Select Group Speed Dial, select the group speed-

dial entry that you want to change, and then press OK. Use the arrow keys to highlight a speed-dial entry, and then press OK to select it (a check mark appears next to the speed-dial entry). Repeat this step to add additional speeddial entries to this group. When finished, select the Done Selecting option, and then press OK. Select Done at the Group Name screen.

◦ To delete a group: Select Delete Speed Dial, press the arrow keys to highlight

the speed-dial entry that you want to delete, and then press OK.

Print and view a list of speed-dial entries

You can print or view a list of all of the speed-dial entries that have been set up. Each entry in the list contains the following information:

• Speed-dial number (the first five entries correspond to the five speed-dial buttons on the device control panel)

• Name associated with the fax number or group of fax numbers

• For the fax speed-dial list, the fax number (or all of the fax numbers for a group)

This section contains the following topics:

•

View a list of speed-dial entries

• HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Fax Speed Dial Settings from the drop-down list.

• HP Photosmart Software (Windows): Open the HP Photosmart Software and follow the instructions in the onscreen Help.

• Control Panel: Press the Setup button, select Speed Dial Setup, and then select Print Speed Dial List.

Set up speed-dial entries 31

Chapter 2

Install the duplexer

You can print on both sides of a sheet of paper automatically. For information on using the duplexer, see

To install the duplexer

1. If you are installing the duplexer for the first time, remove the tape and cardboard

protecting the rear of the device.

2. Slide the duplexer into the device until the unit locks into place. Do not press the

buttons on either side of the duplexer when installing the unit; use them only for removing the unit from the device.

Print on both sides (duplexing).

32 Use the device

3 Print

This section contains the following topics:

•

Change print settings Print on both sides (duplexing)

• Cancel a print job

•

Change print settings

You can change print settings (such as paper size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the defaults configured in the driver.

NOTE: To set print settings for all print jobs, make the changes in the printer driver.

For more information about the features of the Windows printer driver, see the online help for the driver. For more information about printing from a specific application, see the documentation that came with the application.

This section contains the following topics:

•

Change settings from an application for current jobs (Windows) Change default settings for all future jobs (Windows)

• Change settings (Mac OS)

•

Change settings from an application for current jobs (Windows)

To change the settings

1. Open the document that you want to print.

2. On the File menu, click Print, and then click Setup, Properties, or Preferences.

(Specific options may vary depending on the application that you are using.)

3. Change the settings that you want, and then click OK, Print, or a similar command.

Change default settings for all future jobs (Windows)

To change the settings

1. Click Start, point to Settings, and then click Printers or Printers and Faxes.

- Or Click Start, click Control Panel, and then double-click Printers.

2. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences.

3. Change the settings that you want, and then click OK.

Print 33

Chapter 3

Change settings (Mac OS)

To change the settings

1. On the File menu, click Page Setup.

2. Change the settings that you want (such as paper size), and then click OK.

3. On the File menu, click Print to open the print driver.

4. Change the settings that you want (such as media type), and then click OK or Print.

Print on both sides (duplexing)

You can print on both sides of a sheet of media either manually, or automatically using the duplexer.

NOTE: The printer driver does not support manual duplexing. Two-sided printing requires an HP Automatic Two-sided Printing Accessory to be installed on the device.

This section contains the following topics:

•

Guidelines for printing on both sides of a page Perform duplexing

•

Guidelines for printing on both sides of a page

• Always use media that conforms to the device specifications. For more information, see

• Specify two-sided printing options in your application or in the printer driver.

• Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m

). Jams might occur with these media types.

• Several kinds of media require a specific orientation when you print on both sides of a page, such as letterhead, preprinted paper, and paper with watermarks and prepunched holes. When you print from a computer running Windows, the device prints the first side of the media first. Load the media with the print side facing down.

• For auto-duplexing, when printing finishes on one side of the media, the device holds the media and pauses while the ink dries. Once the ink dries, the media is pulled back into the device and the second side is printed. When printing is complete, the media is dropped onto the output tray. Do not grab it before printing is complete.

• You can print on both sides of supported custom-sized media by turning the media over and feeding it into the device again. For more information, see

specifications for supported media.

Understand specifications for supported media.

) or heavier than 28 lb bond (105 g/

Understand

Perform duplexing

NOTE: You can perform manual duplexing by first printing only the odd pages,

flipping the pages over, and then printing only the even pages.

34 Print

To print automatically on both sides of a page (Windows)

1. Load the appropriate media. For more information, see

both sides of a page and Load media.

2. Make sure the duplexer is properly installed. For more information, see

duplexer.

3. With a document open, click Print on the File menu, and then click Setup, Properties, or Preferences.

4. Click the Features tab.

5. Select the Two-sided printing drop-down list. For auto-duplexing, ensure that Automatic is selected.

6. To automatically resize each page to match the document's onscreen layout,

ensure Preserve Layout is selected. Clearing this option might result in unwanted page breaks.

7. Select or clear the Flip Pages Up check box depending on which way you want the binding. See the graphics in the print driver for examples.

8. Choose a booklet layout from the Booklet Layout drop-down list, if you want.

9. Change any other settings, and then click OK.

10. Print your document.

To print automatically on both sides of a page (Mac OS)

1. Load the appropriate media. For more information, see

both sides of a page and Load media.

2. Make sure the duplexer is properly installed. For more information, see

duplexer.

3. On the File menu, click Print.

4. Select Copies and Pages from the drop-down list.

5. Select the option to print on both sides.

6. Select the binding orientation by clicking the appropriate icon.

7. Change any other settings, and then click Print.

Guidelines for printing on

Install the

Guidelines for printing on

Install the

Cancel a print job

You can cancel a print job using one of the following methods.

Device control panel: Press currently processing. It does not affect jobs waiting to be processed.

Windows: Double-click the printer icon that appears in the lower-right corner of the computer screen. Select the print job, and then press the Delete key on the keyboard.

Mac OS: Double-click the printer in the Printer Setup Utility. Select the print job, click Hold, and then click Delete.

(Cancel button). This clears the job that the device is

Cancel a print job

4 Copy

You can produce high-quality color and grayscale copies on a variety of paper types and sizes.

NOTE: Copying from the HP photo and imaging software is only available on the Mac OS. See the software's help for more information.

NOTE: If you are copying a document when a fax arrives, the fax is stored in the device memory until the copying finishes. This can reduce the number of fax pages stored in memory.

This section contains the following topics:

•

Make copies from the device control panel Change the copy settings

• Set the number of copies

• Set the copy paper size

• Set the copy paper type

• Change copy speed or quality

• Resize an original to fit onto letter or A4 paper

• Copy a legal-size document onto letter paper

• Adjust the lightness and darkness of your copy

• Enhance blurred areas of your copy

• Enhance light areas of your copy

• Cancel a copy job

•

Make copies from the device control panel

You can make quality copies from the device control panel.

To make a copy from the device control panel

1. Make sure you have paper loaded in the input tray.

2. Place your original face down on the scanner glass. For more information, see

Load originals.

3. Do one of the following:

• Press START COPY Black to start a black-and-white copy job.

• Press START COPY Color to start a color copy job.

NOTE: If you have a color original, pressing START COPY Black produces a black-and-white copy of the color original, while pressing START COPY Color produces a full-color copy of the color original.

Change the copy settings

You can customize the copy settings to handle nearly any task.

36 Copy

When you change copy settings, the changes are for the current copy job only. You must set the changes as defaults for the settings to apply to all future copy jobs.

To save the current settings as defaults for future jobs

1. Make any necessary changes to the settings in the Copy Menu.

2. Press Copy Menu, and then press the arrow keys until Set New Defaults appears.

3. Press the arrow keys to select Yes, and then press OK.

Set the number of copies

You can set the number of copies that you want to print by using the Number of Copies option on the device control panel.

To set the number of copies from the device control panel

1. Make sure you have paper loaded in the input tray.

2. Place your original face down on the scanner glass.

3. In the Copy area, press Copy Menu repeatedly until Number of Copies appears.

4. Press

5. Press START COPY Black or START COPY Color.

NOTE: Copy functions can also be performed using the HP Photosmart Software

(Windows) or HP Photosmart Studio Software (Mac OS). See the software's Help for more information.

or use the keypad to enter the number of copies, up to the maximum.

TIP: If you hold down either of the arrow buttons, the number of copies changes by increments of 5 to make it easier to set a large number of copies.

Set the copy paper size

You can set the paper size on the device. The paper size you select should match what is loaded in your input tray.

To set the paper size from the device control panel

1. In the Copy area, press Copy Menu repeatedly until Copy Paper Size appears.

2. Press

3. Press START COPY Black or START COPY Color.

NOTE: Copy functions can also be performed using the HP Photosmart Software

(Windows) or HP Photosmart Studio Software (Mac OS). See the software's Help for more information.

until the appropriate paper size appears.

Set the copy paper type

You can set the paper type on the device.

Set the copy paper type

Chapter 4

To set the paper type for copies from the device control panel

1. In the Copy area, press Copy Menu repeatedly until Paper Type appears.

2. Press

until the appropriate paper type appears.

3. Press START COPY Black or START COPY Color.

Refer to the following table to determine which paper type setting to choose based on the paper loaded in the input tray.

Paper type Device control panel setting

Copier paper or letterhead Plain Paper

HP Bright White Paper Plain Paper

HP Premium Plus Photo Paper, Glossy Premium Photo

HP Premium Plus Photo Paper, Matte Premium Photo

HP Premium Plus 10 x 15 cm (4 x 6 inch) Photo Paper Premium Photo

HP Premium or Premium Plus Inkjet Transparency Film Transparency

Other transparency film Transparency

Plain Hagaki Plain Paper

Inkjet Hagaki Premium inkjet

L (Japan only) Premium Photo

2L Premium photo

NOTE: Copy functions can also be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). See the software's Help for more information.

Change copy speed or quality

The device provides three options that affect copy speed and quality:

• Best (3 stars) produces the highest quality for all paper and eliminates the banding (striping) effect that sometimes occurs in solid areas. Best copies slower than the other quality settings.

• Normal (2 stars) delivers high-quality output and is the recommended setting for most of your copying. Normal copies faster than Best and is the default setting.

• Fast (1 star) copies faster than the Normal setting. The text is comparable to the quality of the Normal setting, but the graphics might be lower quality. The Fast setting uses less ink and extends the life of your print cartridges.

To change the copy quality from the device control panel

1. Make sure you have paper loaded in the input tray.

2. Place your original face down on the glass.

3. In the Copy area, press Quality until the appropriate quality setting is lit.

4. Press START COPY Black or START COPY Color.

38 Copy

NOTE: Copy functions can also be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). See the software's Help for more information.

Resize an original to fit onto letter or A4 paper

If the image or text on your original fills the entire sheet with no margins, use Fit to Page or Full Page 91% to reduce your original and prevent unwanted cropping of the

text or images at the edges of the sheet.

TIP: You can also use Fit to Page to enlarge a small photo to fit within the printable area of a full-size page. In order to do this without changing the proportions of the original or cropping the edges, the device might leave an uneven amount of white space around the edges of the paper.

To resize a document from the device control panel

1. Make sure you have paper loaded in the input tray.

2. Place your original face down on the scanner glass.

3. In the Copy area, press the Reduce/Enlarge button.

4. Press

5. Press START COPY Black or START COPY Color.

NOTE: Copy functions can also be performed using the HP Photosmart Software

(Windows) or HP Photosmart Studio Software (Mac OS). See the software's Help for more information.

until Full Page 91% appears.

Copy a legal-size document onto letter paper

You can use the Legal > Ltr 72% setting to reduce a copy of a legal-size document to a size that fits onto letter paper.

NOTE: The percentage in the example, Legal > Ltr 72%, might not match the percentage that appears in the display.

Copy a legal-size document onto letter paper

Chapter 4

To copy a legal-size document onto letter paper

1. Make sure you have paper loaded in the input tray.

2. Place your original face down on the scanner glass.

3. In the Copy area, press the Reduce / Enlarge button.

4. Press

5. Press START COPY Black or START COPY Color.

until Legal > Ltr 72% appears.

Adjust the lightness and darkness of your copy

You can use the Lighter / Darker option to adjust the contrast of the copies you make.

To adjust the copy contrast from the device control panel

1. Make sure you have paper loaded in the input tray.

2. Place your original face down on the scanner glass.

3. In the Copy area, press Copy Menu repeatedly until Lighter / Darker appears.

4. Do one of the following:

• Press

5. Press START COPY Black or START COPY Color.

NOTE: Copy functions can also be performed using the HP Photosmart Software

(Windows) or HP Photosmart Studio Software (Mac OS). See the software's Help for more information.

to darken the copy. to lighten the copy.

Enhance blurred areas of your copy

You can use the Enhancements feature to adjust the quality of text documents by sharpening edges of black text or adjust photographs by enhancing light colors that might otherwise appear white.

The Mixed enhancement is the default option. Use the Mixed enhancement to sharpen edges of most originals.

40 Copy

To copy a blurred document from the device control panel

1. Make sure you have paper loaded in the input tray.

2. Place your original face down on the scanner glass.

3. In the Copy area, press Copy Menu repeatedly until Enhancements appears.

4. Press

5. Press START COPY Black or START COPY Color.

If any of the following occur, turn off Text enhancement by selecting Photo or None:

• Stray dots of color surround some text on your copies

• Large, black typefaces look splotchy (not smooth)

• Thin, colored objects or lines contain black sections

• Horizontal grainy or white bands appear in light- to medium-gray areas

until the Text setting appears.

Enhance light areas of your copy

You can use Photo enhancements to enhance light colors that might otherwise appear white. You can also use Photo enhancements to eliminate or reduce any of the following that might occur when copying with Text enhancements:

• Stray dots of color surround some text on your copies

• Large, black typefaces look splotchy (not smooth)

• Thin, colored objects or lines contain black sections

• Horizontal grainy or white bands appear in light- to medium-gray areas

To copy an overexposed photo from the device control panel

1. Make sure you have paper loaded in the input tray.

2. Place your original face down on the scanner glass.

3. In the Copy area, press Copy Menu repeatedly until Enhancements appears.

4. Press

5. Press START COPY Color.

until the Photo enhancement setting appears.

Cancel a copy job

To stop copying, press Cancel on the device control panel.

Cancel a copy job

5 Scan

You can scan originals and send them to a variety of destinations, such as a folder on the network or a program on a computer. You can use the device control panel, the HP photo and imaging software, and TWAIN-compliant or WIA-compliant programs on a computer.

Scan functions are only available after you install the software.

This section contains the following topics:

•

Scan an original Use Webscan via embedded Web server

• Scan from a TWAIN-compliant or a WIA-compliant program

• Edit a scanned original

• Change scan settings

• Cancel a scan job

•

Scan an original

You can start a scan from a computer or from the device control panel. This section explains how to scan from the device control panel only.

NOTE: You can also use the HP Photosmart Software to scan an image, including panorama images. Using this software, you can edit a scanned image and create special projects using a scanned image. For information about how to scan from the computer, and how to adjust, resize, rotate, crop, and sharpen your scans, see the onscreen HP Photosmart Software Help that came with your software.

42 Scan

To use the scan features, your device and computer must be connected and turned on. The printer software must also be installed and running on your computer prior to scanning. To verify that the printer software is running on a computer running Windows, look for the device icon in the system tray at the lower-right side of the screen, near the clock. To verify this on a computer using the Mac OS, open the HP Device Manager, and click Scan Picture. If a scanner is available, it will launch the HP ScanPro application. If it is not available, a message appears to let you know that a scanner was not found.

NOTE: Closing the HP Digital Imaging Monitor icon in your Windows system tray can cause your device to lose some of its scan functionality and result in the No Connection error message. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software.

This section contains the following topics:

•

Scan an original to a program on a computer (direct connection) Scan an original to a memory device

•

Scan an original to a program on a computer (direct connection)

Use the following steps if your device is directly connected to a computer via a USB cable.

When the scan is complete, the program that you have selected opens and displays the document that you have scanned.

To send a scan to a program on a computer from the HP photo and imaging software

1. On the computer, open the HP photo and imaging software. For more information,

see

Use the HP photo and imaging software.

2. See the onscreen Help for further instructions.

To send a scan to a program on a computer from the device control panel (direct connect)

1. Load the original on the scanner glass. For more information, see

2. Press the Scan Menu or Scan To button.

3. Press the arrow keys to select the program that you want to use (such as the HP photo and imaging software), and then press OK.

4. Press START SCAN.

Scan an original to a memory device

You can send the scanned image as a JPEG image or a PDF file to the memory card that is currently inserted, or to a storage device that is currently attached to the front USB port. You also have other scanning options including quality and paper size settings.

Load originals.

To scan to a memory device

1. Load your original print-side down in the right-front corner of the glass or in the ADF.

2. Insert the memory device.

3. Press START SCAN.

• The Scan Menu appears, listing various options or destinations. The default

destination is whichever one you selected the last time you used this menu.

• If your device is directly connected to your computer, the Scan To menu

appears.

4. Press the arrow keys to highlight Memory Device, and then press OK. The device scans the image and saves the file to the memory card or storage device.

Use Webscan via embedded Web server

Webscan is a feature of the embedded Web server that lets you scan photos and documents from your device to your computer using a Web browser. This feature is available even if you did not install the device software on your computer.

▲ Click the Information tab, click Webscan in the left pane, make selections for

Image Type and Document Size, and then click Scan or Preview.

Use Webscan via embedded Web server 43

Chapter 5

For more information on the embedded Web server, see Embedded Web server.

Scan from a TWAIN-compliant or a WIA-compliant program

The device is TWAIN-complaint and WIA-compliant and works with programs that support TWAIN-compliant and WIA-compliant scanning devices. While you are in a TWAIN-compliant or WIA-compliant program, you can gain access to the scanning feature and scan an image directly into the program.

TWAIN is supported in all Windows and Mac OS operating systems.

In Windows operating systems, WIA is supported only for Windows XP and Vista direct connections. WIA is not supported for the Mac OS.

This section contains the following topics:

•

Scan from a TWAIN-compliant program Scan from a WIA-compliant program

•

Scan from a TWAIN-compliant program

Generally, a software program is TWAIN-compliant if it has a command such as Acquire, File Acquire, Scan, Import New Object, Insert from, or Scanner. If you are unsure whether the program is compliant or you do not know what the command is called, see the software program Help or documentation.

Start the scan from within the TWAIN-compliant program. See the software program Help or documentation for information about the commands and steps to use.

Scan from a WIA-compliant program

Generally, a software program is WIA-compliant if it has a command such as Picture/ From Scanner or Camera in the Insert or File menu. If you are unsure whether the

program is compliant or you do not know what the command is called, see the software program Help or documentation.

Start the scan from within the WIA-compliant program. See the software program Help or documentation for information about the commands and steps to use.

Edit a scanned original

You can edit a scanned image using the HP Photosmart Software. You can also edit a scanned document by using your Optical Character Recognition (OCR) software.

This section contains the following topics:

•

Edit a scanned photo or graphic Edit a scanned document using optical character recognition (OCR) software

•

Edit a scanned photo or graphic

You can edit a scanned photo or graphic using the HP Photosmart Software. Use this software to adjust the brightness, contrast, color saturation, and more. You can also rotate the image using the HP Photosmart Software.

For more information, see the onscreen HP Photosmart Software Help.

44 Scan

Edit a scanned document using optical character recognition (OCR) software

You can use OCR software to import scanned text into your preferred word-processing program for editing. This allows you to edit letters, newspaper clippings, and many other documents.

You can specify the word-processing program that you want to use for editing. If the word-processing icon is not present or active, either you do not have word-processing software installed on your computer, or the scanner software did not recognize the program during the installation. See the onscreen Help for the HP photo and imaging software for information about how to create a link to the word-processing program.

The OCR software does not support scanning colored text. Colored text is always converted to black-and-white text before being sent to OCR. Thus, all text in the final document is in black and white, regardless of the original color.

Because of the complexity of some word-processing programs and their interaction with the device, it is sometimes preferable to scan to Wordpad (a Windows accessory), and then cut and paste the text into the preferred word-processing program.

Change scan settings

To change scan settings

• HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Scan Preferences from the drop-down list.

• Windows: Open the device software, select Settings, select Scan Settings and Preferences, then select from the available options and make your selections.

Cancel a scan job

To cancel a scan job, press Cancel on the device control panel.

Cancel a scan job

6 Work with memory devices

The device comes with a memory card reader that can read several types of digital camera memory cards. You can print an index sheet, which shows thumbnail views of photos that are stored on a memory card.

This section contains the following topics:

•

Insert a memory card Print DPOF photos

• View photos

• Print an index sheet from the device control panel

• Save photos to your computer

•

Insert a memory card

If your digital camera uses a memory card to store photos, you can insert the memory card into the device to print or save your photos.

CAUTION: Attempting to remove a memory card while it is being accessed can damage files on the card. You can safely remove a card only when the photo light is not blinking. Also, never insert more than one memory card at a time as this can also damage files on the memory cards.

The device supports the memory cards described below. Each type of memory card can only be inserted in the appropriate slot for that card.

2 Memory Stick, MagicGate Memory Stick, Memory Stick Duo, and Memory Stick Pro,

Memory Stick Micro (requires adapter that must be purchased separately)

3 Secure Digital, High Capacity Secure Digital (HCSD), MultimediaCard (MMC), Secure

MMC.

Reduced-Size MultiMediaCard RS - MMC/MMCmobile, MMCmicro, miniSD, microSD (all require adapters that must be purchased separately)

4 CompactFlash (Type I and II)

46 Work with memory devices

To insert a memory card

1. Turn the memory card so that the label faces up, and the contacts are facing the

device.

2. Insert the memory card into the corresponding memory card slot.

Print DPOF photos

Camera-selected photos are photos you marked for printing with your digital camera. Depending on your camera, the camera might identify page layout, number of copies, rotation, and other print settings.

The device supports the Digital Print Order Format (DPOF) file format 1.1, so you do not have to reselect the photos to print.

When you print camera-selected photos, the device print settings do not apply; the DPOF settings for page layout and number of copies override those of the device.

NOTE: Not all digital cameras enable you to tag your photos for printing. See the documentation that came with your digital camera to see if your camera supports DPOF file format 1.1.

To print camera-selected photos using the DPOF standard

1. Insert your memory card into the appropriate slot on the device.

2. When prompted, do one of the following:

• Press OK to print all DPOF-tagged photos.

The device prints all DPOF-tagged photos.

• Press the arrow keys to highlight No, and then press OK.

This bypasses DPOF printing.

View photos

You can view photos using the HP Photosmart Software.

This section contains the following topics:

•

View photos using your computer

View photos

Chapter 6

View photos using your computer

You can view and edit photos using the HP Photosmart Software that came with your device.

For more information, see the onscreen HP Photosmart Software Help.

Print an index sheet from the device control panel

NOTE: From the device, you can only access JPEG and TIFF image files. To

print other types of files, transfer the files from your memory card or storage device to your computer and use the HP Photosmart Software.

To print an index sheet

1. Insert a memory card into the appropriate slot on the device, or connect a storage

device to the front USB port.

2. Press the Photo Menu button.

3. Press the right arrow key repeatedly to select Index Sheet.

4. Press OK.

Save photos to your computer

After you take photos with your digital camera, you can print them immediately or save them to your computer. To save the photos to your computer, remove the memory card from your digital camera and insert it in the appropriate memory card slot on the device.

To save photos

NOTE: Use these instructions only when you are using a network connection. If

you are using a USB connection, then a dialog box will automatically appear on the computer when you insert the memory card in the device.

1. Insert a memory card into the appropriate slot on the device.

2. Press Photo Menu.

3. Press the arrow keys and select Photo Transfer, and then press OK.

4. Press the arrow keys and select Yes.

5. Press the arrow keys and select Transfer to computer, and then select the name

of your computer.

6. Follow the onscreen prompts on your computer to save the photos to your computer.

48 Work with memory devices

Fax

You can use the device to send and receive faxes, including color faxes. You can schedule faxes to be sent at a later time and set up speed-dials to send faxes quickly and easily to frequently used numbers. From the device control panel, you can also set a number of fax options, such as resolution and the contrast between lightness and darkness on the faxes you send.

If the device is directly connected to a computer, you can use the HP photo and imaging software to perform fax procedures that are not available from the device control panel. For more information, see

NOTE: Before you begin faxing, make sure you have set up the device properly for faxing. You might have already done this as part of the initial setup, by using either the device control panel or the software that came with the device. You can verify the fax is set up correctly by running the fax setup test from the device control panel. To run the fax test, press Setup, select Tools, select Run fax test, and then press OK.

This section contains the following topics:

•

Send a fax Receive a fax

• Change fax settings

• Fax over the Internet

• Test fax setup

• Use reports

• Cancel a fax

•

Use the HP photo and imaging software.

Send a fax

You can send a fax in a variety of ways. Using the device control panel, you can send a black-and-white or color fax. You can also send a fax manually from an attached phone. This allows you to speak with the recipient before sending the fax.

This section contains the following topics:

•

Send a basic fax Send a fax manually from a phone

• Send a fax using monitor dialing

• Send a fax from memory

• Schedule a fax to send later

• Send a fax to multiple recipients

• Send a color original or photo fax

• Change the fax resolution and Lighter / Darker settings

• Send a fax in Error Correction Mode

•

Fax

Chapter 7

Send a basic fax

You can easily send a single- or multiple-page black-and-white fax by using the device control panel.

NOTE: If you need printed confirmation that your faxes were successfully sent, enable fax confirmation before sending any faxes.

TIP: You can also send a fax manually from a phone or by using monitor dialing. These features allow you to control the pace of your dialing. They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing.

To send a basic fax from the device control panel

1. Load your originals. For additional information, see

2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed

dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.

3. Press START FAX Black. If the device detects an original loaded in the automatic document feeder, it

sends the document to the number you entered.

Load originals.

TIP: To add a pause in the fax number you are entering, press Redial/Pause, or press the Symbols (*) button repeatedly, until a dash (-) appears on the display.

TIP: If the recipient reports issues with the quality of the fax you sent, you can try changing the resolution or contrast of your fax.

Send a fax manually from a phone

Sending a fax manually allows you to make a phone call and talk with the recipient before you send the fax. This is useful if you want to inform the recipient that you are going to send them a fax before sending it. When you send a fax manually, you can hear the dial tones, telephone prompts, or other sounds through the handset on your telephone. This makes it easy for you to use a calling card to send your fax.

Depending on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call. If a person answers the phone, you can speak with the recipient before sending the fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine.

To send a fax manually from a phone

1. Load your originals. For additional information, see

2. Dial the number by using the keypad on the phone that is connected to the device.

NOTE: Do not use the keypad on the device control panel when manually

sending a fax. You must use the keypad on your phone to dial the recipient's number.

Load originals.

Fax

3. If the recipient answers the telephone, you can engage in a conversation before

sending your fax.

NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax.

4. When you are ready to send the fax, press START FAX Black or START FAX Color.

NOTE: If prompted, select Send Fax, and then press START FAX Black or START FAX Color again.

If you were speaking with the recipient before sending the fax, inform the recipient that they should press Start on their fax machine after they hear fax tones.

The telephone line is silent while the fax is transmitting. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line until the fax transmission is complete.

Send a fax using monitor dialing

Monitor dialing allows you to dial a number from the device control panel as you would dial a regular telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the device. This enables you to respond to prompts while dialing, as well as control the pace of your dialing.

TIP: If you do not enter your calling card PIN fast enough, the device might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry to store the PIN for your calling card.

NOTE: Make sure the volume is turned on, or you will not hear a dial tone.

To send a fax using monitor dialing from the device control panel

1. Load your originals. For additional information, see

Load originals.

2. Press START FAX Black or START FAX Color. If the device detects an original loaded in the automatic document feeder, you will hear a dial tone.

3. When you hear the dial tone, enter the number by using the keypad on the device control panel.

4. Follow any prompts that might occur.

TIP: If you are using a calling card to send a fax and you have your calling

card PIN stored as a speed dial, when prompted to enter your PIN, press Speed Dial or a one-touch speed dial button to select the speed dial entry where you have your PIN stored.

Your fax is sent when the receiving fax machine answers.

Send a fax

Chapter 7

Send a fax from memory

You can scan a black-and-white fax into memory and then send the fax from memory. This feature is useful if the fax number you are trying to reach is busy or temporarily unavailable. The device scans the originals into memory and sends them once it is able to connect to the receiving fax machine. After the device scans the pages into memory, you can immediately remove the originals from the document feeder tray.

NOTE: You can only send a black-and-white fax from memory.

To send a fax from memory

1. Load your originals. For additional information, see

2. In the Fax area, press Fax Menu. The Enter Number prompt appears.

3. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed

dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.

4. In the Fax area, press Fax Menu repeatedly until How to Fax appears.

5. Press

6. Press START FAX Black.

The device scans the originals into memory and sends the fax when the receiving fax machine is available.

until Scan & Fax appears, and then press OK.

Load originals.

Schedule a fax to send later

You can schedule a black-and-white fax to be sent within the next 24 hours. This enables you to send a black-and-white fax late in the evening, when phone lines are not as busy or phone rates are lower, for example. The device automatically sends your fax at the specified time.

You can only schedule one fax to be sent at a time. You can continue to send faxes normally, however, while a fax is scheduled.

NOTE: You can only send faxes in black and white due to memory limitations.

To schedule a fax from the device control panel

1. Load your originals. For additional information, see

2. In the Fax area, press Fax Menu repeatedly until How to Fax appears.

3. Press

4. Enter the send time by using the numeric keypad, and then press OK. If prompted, press 1 for AM, or 2 for PM.

5. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed

dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.

6. Press START FAX Black. The device scans all pages and the scheduled time appears on the display. The

fax is sent at the scheduled time.

until Send Fax Later appears, and then press OK.

Load originals.

Fax

To cancel a scheduled fax

1. In the Fax area, press Fax Menu repeatedly until How to Fax appears.

2. Press

until Send Fax Later appears, and then press OK.

If there is a fax already scheduled, the Cancel prompt appears on the display.

3. Press 1 to select Yes.

NOTE: You can also cancel the scheduled fax by pressing Cancel on the

device control panel when the scheduled time is visible on the display.

Send a fax to multiple recipients

This section contains the following topics:

•

Send a fax to multiple recipients from the device control panel Send a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS)

•

Send a fax to multiple recipients from the device control panel

You can send a fax to multiple recipients at once by grouping individual speed dial entries into group speed dial entries.

To send a fax to multiple recipients using group speed dial

1. Load your originals. For additional information, see

2. Press Speed Dial repeatedly, until the appropriate group speed dial entry appears.

TIP: You can also scroll through the speed dial entries by pressing or , or

you can select a speed dial entry by entering its speed dial code using the keypad on the device control panel.

Load originals.

3. Press START FAX Black.

If the device detects an original loaded in the automatic document feeder, it sends the document to each number in the group speed dial entry.

NOTE: You can only use group speed dial entries to send faxes in black and white, because of memory limitations. The device scans the fax into memory then dials the first number. When a connection is made, it sends the fax and dials the next number. If a number is busy or not answering, the device follows the settings for Busy Redial and No Answer Redial. If a connection cannot be made, the next number is dialed and an error report is generated.

Send a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS)

To send a fax to multiple recipients from the software

1. Load your originals. For additional information, see

Load originals.

2. Select the HP Device Manager from the Dock. The HP Device Manager window appears.

Send a fax

Chapter 7

3. In the Devices pop-up menu, choose the HP All-in-One, and then double-click Send Fax. The Print dialog box opens.

4. From the Printer pop-up menu, choose the HP All-in-One (Fax).

5. From the pop-up menu, choose Fax Recipients.

6. Enter the recipient information, and then click Add to Recipients.

NOTE: You can also add recipients from the Phone Book or from the Address Book. To select a recipient from the Address Book, click Open Address Book, and then drag and drop the recipient to the Fax Recipients

area.

7. Continue to enter recipients, clicking Add to Recipients after each one, until all the appropriate recipients are in the Recipient List.

8. Click Send Fax Now.

Send a color original or photo fax

You can fax a color original or photo from the device. If it determines that the recipient's fax machine only supports black-and-white faxes, the fax is sent in black and white.

HP recommends that you use only color originals for color faxing.

To send a color original or photo fax from the device control panel

1. Load your originals. For additional information, see

2. In the Fax area, press Fax Menu. The Enter Number prompt appears.

3. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed

dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.

4. Press START FAX Color. If the device detects an original loaded in the automatic document feeder, it sends

the document to the number you entered.

Load originals.

NOTE: If the recipient's fax machine only supports black-and-white faxes, the HP All-in-One automatically sends the fax in black and white. A message appears after the fax has been sent indicating that the fax was sent in black and white. Press OK to clear the message.

Change the fax resolution and Lighter / Darker settings

You can change the Resolution and Lighter / Darker settings for documents that you are faxing.

NOTE: These settings do not affect copy settings. Copy resolution and lightness/ darkness are set independently from fax resolution and lightness/darkness. Also, the settings that you change from the device control panel do not affect faxes you send from your computer.

Fax

This section contains the following topics:

•

Change the fax resolution Change the Lighter / Darker setting

• Set new default settings

•

Change the fax resolution

The Resolution setting affects the transmission speed and quality of faxed black-andwhite documents. If the receiving fax machine does not support the resolution you have chosen, the HP All-in-One sends faxes at the highest resolution supported by the receiving fax machine.

NOTE: You can only change the resolution for faxes that you are sending in black and white. The device sends all color faxes using Fine resolution.

The following resolution settings are available for sending faxes: Fine, Very Fine, Photo, and Standard.

• Fine: provides high-quality text suitable for faxing most documents. This is the default setting. When sending faxes in color, the device always uses the Fine setting.

• Very Fine: provides the best quality fax when you are faxing documents with very fine detail. If you choose Very Fine, be aware that the faxing process takes longer to complete and you can only send black-and-white faxes using this resolution. If you send a color fax, it will be sent using Fine resolution instead.

• Photo: provides the best quality fax when sending photographs in black and white. If you choose Photo, be aware that the faxing process takes longer to complete. When faxing photographs in black and white, HP recommends that you choose Photo.

• Standard: provides the fastest possible fax transmission with the lowest quality.

When you exit the Fax menu, this option returns to the default setting unless you set your changes as the default.

To change the resolution from the device control panel

1. Load your originals. For additional information, see

Load originals.

2. In the Fax area, press Fax Menu. The Enter Number prompt appears.

3. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.

4. In the Fax area, press Fax Menu repeatedly until Resolution appears.

5. Press

to select a resolution setting, and then press OK.

6. Press START FAX Black.

If the device detects an original loaded in the automatic document feeder, it sends the document to the number you entered.

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Chapter 7

Change the Lighter / Darker setting

You can change the contrast of a fax to be darker or lighter than the original. This feature is useful if you are faxing a document that is faded, washed out, or handwritten. You can darken the original by adjusting the contrast.

NOTE: The Lighter / Darker setting applies to black-and-white faxes only, not color faxes.

When you exit the Fax menu, this option returns to the default setting unless you set your changes as the default.

To change the Lighter / Darker setting from the device control panel

1. Load your originals. For additional information, see

Load originals.

2. In the Fax area, press Fax Menu. The Enter Number prompt appears.

3. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.

4. In the Fax area, press Fax Menu repeatedly until Lighter / Darker appears.

5. Press

to lighten the fax or press to darken it, and then press OK.

The indicator moves to the left or right as you press an arrow button.

6. Press START FAX Black. If the device detects an original loaded in the automatic document feeder, it sends

the document to the number you entered.

Set new default settings

You can change the default value for the Resolution and Lighter / Darker settings through the device control panel.

To set new default settings from the device control panel

1. Make changes to the Resolution and Lighter / Darker settings.

2. In the Fax area, press Fax Menu repeatedly until Set New Defaults appears.

3. Press

until Yes appears, and then press OK.

Send a fax in Error Correction Mode

Error Correction Mode (ECM) prevents loss of data due to poor phone lines by

detecting errors that occur during transmission and automatically requesting retransmission of the erroneous portion. Phone charges are unaffected, or might even be reduced, on good phone lines. On poor phone lines, ECM increases sending time and phone charges, but sends the data much more reliably. The default setting is On. Turn ECM off only if it increases phone charges substantially, and you can accept poorer quality in exchange for reduced charges.

Before turning the ECM setting off, consider the following. If you turn ECM off

• The quality and transmission speed of faxes you send and receive are affected.

• The Fax Speed is automatically set to Medium.

• You will no longer be able to send or receive faxes in color.

Fax

To change the ECM setting from the device control panel

1. Press Setup.

2. Press 5, and then press 6. This selects Advanced Fax Setup and then selects Error Correction Mode.

3. Press

4. Press OK.

Receive a fax

You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the device automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.)

If you receive a legal-size fax and the device is not currently set to use legal-size paper, the device reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the device prints the fax on two pages.

NOTE: If you are copying a document when a fax arrives, the fax is stored in the device memory until the copying finishes. This can reduce the number of fax pages stored in memory.

This section contains the following topics:

•

Receive a fax manually Set up backup fax reception

• Reprint received faxes from memory

• Poll to receive a fax

• Forward faxes to another number

• Set the paper size for received faxes

• Set automatic reduction for incoming faxes

• Block junk fax numbers

• Receive faxes to your computer (Fax to PC)

•

to select On or Off.

Receive a fax manually

When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax.

NOTE: You can pick up the handset to talk or listen for fax tones.

You can receive faxes manually from a phone that is:

• Directly connected to the device (on the 2-EXT port)

• On the same phone line, but not directly connected to the device

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Chapter 7

To receive a fax manually

1. Make sure the device is turned on and you have paper loaded in the input tray.

2. Remove any originals from the document feeder tray.

NOTE: The automatic document feeder must be empty to receive a fax. If

there are documents in the document feeder, then receiving the fax will be unsuccessful.

3. Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the device answers. Or, turn off the Auto Answer setting so that the device does not automatically answer incoming calls.

4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.

5. When you hear fax tones from a sending fax machine, do the following: a. Press START FAX Black or START FAX Color on the device control panel. b. When prompted, select Fax Receive. c. After the device begins to receive the fax, you can hang up the phone or

remain on the line. The phone line is silent during fax transmission.

Set up backup fax reception

Depending on your preference and security requirements, you can set up the device to store all the faxes it receives, only the faxes it receives while the device is in an error condition, or none of the faxes it receives.

The following Backup Fax Reception modes are available:

On The default setting. When Backup Fax Reception is On, the device

stores all received faxes in memory. This enables you to reprint up to eight of the most recently printed faxes if they are still saved in memory.

NOTE: When device memory is low, it overwrites the oldest, printed faxes as it receives new faxes. If the memory becomes full of unprinted faxes, the device stops answering incoming fax calls.

NOTE: If you receive a fax that is too large, such as a very detailed color photo, it might not be stored in memory due to memory limitations.

On Error Only Causes the device to store faxes in memory only if an error condition

exists that prevents the device from printing the faxes (for example, if the device runs out of paper). The device continues to store incoming faxes as long as there is memory available. (If the memory becomes full, the device stops answering incoming fax calls.) When the error condition is resolved, the faxes stored in memory print automatically, and then they are deleted from memory.

Off Faxes are never stored in memory. For example, you might want to turn

off Backup Fax Reception for security purposes. If an error condition occurs that prevents the device from printing (for example, the device runs out of paper), the device stops answering incoming fax calls.

Fax

NOTE: If Backup Fax Reception is enabled and you turn off the device, all faxes stored in memory are deleted, including any unprinted faxes that you might have received while the device was in an error condition. You must contact the senders to ask them to resend any unprinted faxes. For a list of the faxes you have received, print the Fax Log. The Fax Log is not deleted when the device is turned off.

NOTE: If you turn on Fax to PC, set Backup Fax Reception to On. If you set Backup Fax Reception to On Error Only or Off, then the backup fax reception will attempt to save color faxes.

To set backup fax reception from the device control panel

1. Press Setup.

2. Select Advance Fax Setup, and then select Backup Fax Reception.

3. Press the right arrow button to select On, On Error Only, or Off.

4. Press OK.

Reprint received faxes from memory

If you set the Backup Fax Reception mode to On, the received faxes are stored in memory, whether the device has an error condition or not.

NOTE: After the memory becomes full, the oldest, printed faxes are overwritten as new faxes are received. If all the stored faxes are unprinted, the device does not receive any fax calls until you print or delete the faxes from memory. You might also want to delete the faxes in memory for security or privacy purposes.

Depending on the sizes of the faxes in memory, you can reprint up to eight of the most recently printed faxes, if they are still in memory. For example, you might need to reprint your faxes if you lost the copy of your last printout.

To reprint faxes in memory from the device control panel

1. Make sure you have paper loaded in the input tray.

2. Press Setup.

3. Select Tools, and then select Reprint Faxes in Memory.

The faxes are printed in the reverse order from which they were received with the most recently received fax printed first, and so on.

4. If you want to stop reprinting the faxes in memory, press Cancel.

To delete all the faxes in memory from the device control panel

▲ Turn off the device by pressing the Power button.

All faxes stored in memory are deleted from memory when you turn off the power.

Poll to receive a fax

Polling allows the HP All-in-One to ask another fax machine to send a fax that it has in its queue. When you use the Poll to Receive feature, the HP All-in-One calls the designated fax machine and requests the fax from it. The designated fax machine must be set for polling and have a fax ready to send.

Receive a fax

Chapter 7

NOTE: The HP All-in-One does not support polling pass codes. Polling pass codes are a security feature that require the receiving fax machine to provide a pass code to the device it is polling in order to receive the fax. Make sure the device you are polling does not have a pass code set up (or has not changed the default pass code) or the HP All-in-One will not be able to receive the fax.

To set up poll to receive a fax from the device control panel

1. In the Fax area, press Fax Menu repeatedly until How to Fax appears.

2. Press

until Poll to Receive appears, and then press OK.

3. Enter the fax number of the other fax machine.

4. Press START FAX Black or START FAX Color.

NOTE: If you press START FAX Color but the sender sent the fax in black

and white, the device prints the fax in black and white.

Forward faxes to another number

You can set up the device to forward your faxes to another fax number. A received color fax is forwarded in black and white.

HP recommends that you verify the number you are forwarding to is a working fax line. Send a test fax to make sure the fax machine is able to receive your forwarded faxes.

To forward faxes from the device control panel

1. Press Setup.

2. Select Advance Fax Setup, and then select Fax Forwarding Black Only.

3. Press the right arrow button until On-Forward or On-Print & Forward appears,

and then press OK.

• Choose On-Forward if you want to forward the fax to another number without

printing a backup copy on the device.

NOTE: If the device is not able to forward the fax to the designated fax machine (for example, if it is not turned on), the device prints the fax. If you set up the device to print error reports for received faxes, it will also print an error report.

• Choose On-Print & Forward to print a backup copy of your received fax while

forwarding the fax to another number.

4. At the prompt, enter the number of the fax machine that will receive the forwarded faxes.

Fax

5. At the prompt, enter a start time and date and a stop time and date.

6. Press OK. Fax Forwarding appears on the control-panel display. If the device loses power when Fax Forwarding is set up, it saves the Fax

Forwarding setting and phone number. When power is restored to the device, the Fax Forwarding setting is still On.

NOTE: You can cancel fax forwarding by pressing Cancel on the device

control panel when the Fax Forwarding message is visible on the display, or you can select Off from the Fax Forwarding Black Only menu.

Set the paper size for received faxes

You can select the paper size for received faxes. The paper size you select should match what is loaded in your input tray. Faxes can be printed on letter, A4, or legal paper only.

NOTE: If an incorrect paper size is loaded in the input tray when you receive a fax, the fax does not print and an error message appears on the display. Load letter, A4, or legal paper, and then press OK to print the fax.

To set the paper size for received faxes from the device control panel

1. Press Setup.

2. Select Basic Fax Setup and then select Fax Paper Size.

3. Press

to select an option, and then press OK.

Set automatic reduction for incoming faxes

The Automatic Reduction setting determines what the HP All-in-One does if it receives a fax that is too large for the default paper size. This setting is turned on by default, so the image of the incoming fax is reduced to fit on one page, if possible. If this feature is turned off, information that does not fit on the first page is printed on a second page. Automatic Reduction is useful when you receive a legal-size fax and letter-size paper is loaded in the input tray.

To set automatic reduction from the device control panel

1. Press Setup.

2. Select Advanced Fax Setup and then select Automatic Reduction.

3. Press

4. Press OK.

to select Off or On.

Block junk fax numbers

If you subscribe to a caller ID service through your phone provider, you can block specific fax numbers so the device does not print faxes received from those numbers. When an incoming fax call is received, the device compares the number to the list of junk fax numbers to determine if the call should be blocked. If the number matches a number in the blocked fax numbers list, the fax is not printed. (The maximum number of fax numbers you can block varies by model.)

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Chapter 7

NOTE: This feature is not supported in all countries/regions. If it is not supported in your country/region, Junk Fax Blocker Set Up does not appear in the Basic

Fax Setup menu.

NOTE: If no phone numbers are added in the Caller ID list, it is assumed that the

user has not signed up for the Caller ID service with the phone company.

This section contains the following topics:

•

Set the junk fax mode Add numbers to the junk fax list

• Remove numbers from the junk fax list

•

Set the junk fax mode

By default, Block Junk Fax mode is turned On. If you do not subscribe to a caller ID service through your phone provider, or do not want to use this feature, you can turn off this setting.

To set the junk fax mode

▲ Press the Junk Fax Blocker button, select the Block Junk Fax option, and then

select On or Off.

Add numbers to the junk fax list

There are two ways to add a number to your junk list. You can select numbers from your caller ID history, or you can enter new numbers. The numbers in your junk list are blocked if Block Junk Fax mode is set to On.

To select a number from the caller ID list

1. Press Setup.

2. Press Basic Fax Setup, and then press Junk Fax Blocker Setup.

3. Press Add number to Junk List, and then press Select Number.

4. Press the right arrow button to scroll through the numbers from which you have received faxes. When the number you want to block appears, press OK to select it.

5. When the Select Another? prompt appears, do one of the following:

• If you want to add another number to the list of junk fax numbers, press

Yes, and then repeat step 4 for each number you want to block.

• If you are done, press No.

To manually enter a number to block

1. Press Setup.

2. Press Basic Fax Setup, and then press Junk Fax Blocker Setup.

3. Press Add number to Junk List, and then press Enter Number.

Fax

4. Use the keypad to enter a fax number to block, and then press OK.

Make sure you enter the fax number as it appears on the control-panel display, and not the fax number that appears on the fax header of the received fax, as these numbers can be different.

5. When the Enter Another? prompt appears, do one of the following:

• If you want to add another number to the list of junk fax numbers, press Yes, and then repeat step 4 for each number you want to block.

• If you are done, press No.

Remove numbers from the junk fax list

If you no longer want to block a fax number, you can remove a number from your junk fax list.

To remove numbers from the list of junk fax numbers

1. Press Setup.

2. Press Basic Fax Setup, and then press Junk Fax Blocker Setup.

3. Press Remove Number from Junk List.

4. Press the right arrow button to scroll through the numbers you have blocked. When the number you want to remove appears, press OK to select it.

5. When the Delete Another? prompt appears, do one of the following:

• If you want to remove another number from the list of junk fax numbers,

press Yes, and then repeat step 4 for each number you want to block.

• If you are done, press No.

Receive faxes to your computer (Fax to PC)

Use Fax to PC to automatically receive faxes and save faxes directly to your computer. With Fax to PC, you can store digital copies of your faxes easily and also eliminate the hassle of dealing with bulky paper files. Received faxes are saved as TIFF (Tagged Image File Format). Once the fax is received, you get a notification with a link to the folder where the fax is saved.

The files are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where X is the sender's information, Y is the date, and Z is the time that the fax was received.

NOTE: Fax to PC is available for receiving black-and-white faxes only. Color faxes are printed instead of being saved to the computer.

NOTE: Fax to PC is only supported on Windows.

This section contains the following topics:

•

Activate Fax to PC Modify Fax to PC settings

•

Activate Fax to PC

Use the Fax to PC Setup Wizard to activate Fax to PC. The Fax to PC Setup Wizard can be started from the Solution Center.

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Chapter 7

NOTE: If you turn on Fax to PC, make sure the Backup Fax Reception is set to "On".

Fax to PC requirements:

• The administrator program, the computer that activated the Fax to PC feature, must be on at all times. Only one computer can act as the Fax to PC administrator computer.

• The destination folder's computer or server, if different than the Fax to PC administrator computer, must be on at all times. The destination computer must also be awake, faxes will not be saved if the computer is asleep or in hibernate mode.

• HP Digital Imaging monitor in Windows Taskbar must be on at all times.

• Paper must be loaded in the input tray.

To start the Fax to PC Setup Wizard from the Solution Center

1. Open the Solution Center. For more information, see

Use the HP Solution Center

(Windows).

2. Select Settings, and then select Fax to PC Setup Wizard.

3. Follow the onscreen instructions to set up Fax to PC.

Modify Fax to PC settings

You can update the Fax to PC settings from your computer at any time from the Fax settings page in the Solution Center. You can turn off Fax to PC and disable printing faxes from the device control panel.

To modify Fax to PC settings from the device control panel

1. Press the Setup button, select Basic Fax Settings, and then Fax to PC.

2. Select the setting that you want to change. You can change the following settings:

• View PC hostname: View the name of the computer that is set up to

administer Fax to PC.

• Turn Off: Turn off Fax to PC.

NOTE: Use the Solution Center to turn on Fax to PC.

• Disable Fax Print: Choose this option to print faxes as they are received. If

you turn off printing, color faxes will still print.

To modify Fax to PC settings from the Solution Center

1. Open the Solution Center. For more information, see

Use the HP Solution Center

(Windows).

2. Select Settings, and then select Fax Settings.

3. Select the Fax to PC Settings tab.

4. Make any changes to the settings you want to modify. Press OK.

NOTE: Any changes you make will overwrite the original settings.

Fax

Change fax settings

After completing the steps in the getting started guide that came with the device, use the following steps to change the initial settings or to configure other options for faxing.

This section contains the following topics:

•

Configure the fax header Set the answer mode (Auto answer)

• Set the number of rings before answering

• Change the answer ring pattern for distinctive ring

• Set the fax error correction mode

• Set the dial type

• Set the redial options

• Set the fax speed

•

Configure the fax header

The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the software that you installed with the device. You can also set up the fax header from the device control panel, as described here.

NOTE: In some countries/regions, the fax header information is a legal requirement.

To set or change the fax header

1. Press Setup.

2. Press Basic Fax Setup, and then press Fax Header.

3. Enter your personal or company name using the numeric keypad, and then press OK.

4. Enter your fax number by using the numeric keypad, and then press OK.

Set the answer mode (Auto answer)

The answer mode determines whether the device answers incoming calls.

• Turn on the Auto Answer setting if you want the device to answer faxes automatically. The device answers all incoming calls and faxes.

• Turn off the Auto Answer setting if you want to receive faxes manually. You must be available to respond in person to the incoming fax call or the device does not receive faxes.

To set the answer mode to manual or automatic via the device control panel

▲ Press Auto Answer to turn the light on or off, as appropriate for your setup.

When the Auto Answer light is on, the device answers calls automatically. When the light is off, the it does not answer calls.

Change fax settings

Chapter 7

Set the number of rings before answering

If you turn on the Auto Answer setting, you can specify how many rings occur before incoming calls are automatically answered.

The Rings to Answer setting is important if you have an answering machine on the same phone line as the device, because you want the answering machine to answer the phone before the device does. The number of rings to answer for the device should be greater than the number of rings to answer for the answering machine.

For example, set your answering machine to a low number of rings and the device to answer in the maximum number of rings. (The maximum number of rings varies by country/region.) In this setup, the answering machine answers the call and the device monitors the line. If the device detects fax tones, it receives the fax. If the call is a voice call, the answering machine records the incoming message.

To set the number of rings before answering via the device control panel

1. Press Setup.

2. Press Basic Fax Setup, and then press Rings to Answer.

3. Enter the appropriate number of rings by using the keypad, or press the left or right

arrow button to change the number of rings.

4. Press OK to accept the setting.

Change the answer ring pattern for distinctive ring

Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number is assigned a different ring pattern. You can set up the device to answer incoming calls that have a specific ring pattern.

If you connect the device to a line with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When the device detects the specified ring pattern, it answers the call and receives the fax.

If you do not have a distinctive ring service, use the default ring pattern, which is All Rings.

NOTE: The HP fax cannot receive faxes when the main phone number is off the hook.

To change the answer ring pattern for distinctive ring via the device control panel

1. Verify that the device is set to answer fax calls automatically.

2. Press Setup.

3. Press Advance Fax Setup, and then press Distinctive Ring.

4. Press the right arrow button to select an option, and then press OK.

When the phone rings with the ring pattern assigned to your fax line, the device answers the call and receives the fax.

Fax

Set the fax error correction mode

Typically, the device monitors the signals on the phone line while it is sending or receiving a fax. If it detects an error signal during the transmission and the errorcorrection setting is on, the device can request that a portion of the fax be resent.

Turn off error correction only if you are having trouble sending or receiving a fax, and you want to accept the errors in the transmission. Turning off the setting might be useful when you are trying to send a fax to another country/region or receive a fax from another country/region, or if you are using a satellite phone connection.

To set the fax error-correction mode

▲ Device control panel: Press Fax Menu, open the Advance Fax Setup menu,

and then use the Error correction mode option.

Set the dial type

Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is Tone. Do not change the setting unless you know that your phone line cannot use tone dialing.

NOTE: The pulse-dialing option is not available in all countries/regions.

To set the dial type ▲ Device control panel: Press Setup, press Basic Fax Setup, and then use the

Tone or Pulse Dialing option.

Set the redial options

If the device was unable to send a fax because the receiving fax machine did not answer or was busy, the device attempts to redial based on the settings for the busyredial and no-answer-redial options. Use the following procedure to turn the options on or off.

• Busy redial: If this option is turned on, the device redials automatically if it receives a busy signal. The factory-set default for this option is ON.

• No answer redial: If this option is turned on, the device redials automatically if the receiving fax machine does not answer. The factory-set default for this option is OFF.

To set the redial options ▲ Device control panel: Press Setup, press Advance Fax Setup, and then use the

Busy Redial or No Answer Redial options.

Set the fax speed

You can set the fax speed used to communicate between your device and other fax machines when sending and receiving faxes. The default fax speed is Fast.

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Chapter 7

If you use one of the following, setting the fax speed to a slower speed might be required:

• An Internet phone service

• A PBX system

• Fax over Internet Protocol (FoIP)

• An integrated services digital network (ISDN) service

If you experience problems sending and receiving faxes, you might want to try setting the Fax Speed setting to Medium or Slow. The following table provides the available fax speed settings.

Fax speed setting Fax speed

Fast v.34 (33600 baud)

Medium v.17 (14400 baud)

Slow v.29 (9600 baud)

To set the fax speed from the device control panel

1. Press Setup.

2. Select Advanced Fax Setup, and then press Fax Speed.

3. Select an option using the arrow keys, and then press OK.

Fax over the Internet

You may subscribe to a low cost phone service that allows you to send and receive faxes with your device by using the Internet. This method is called Fax over Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone company) if you:

• Dial a special access code along with the fax number, or

• Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection.

NOTE: You can only send and receive faxes by connecting a phone cord to the port labeled "1-LINE" on the device. This means that your connection to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company.

Some Internet faxing services do not work properly when the device is sending and receiving faxes at high speed (33600bps). If you experience problems sending and receiving faxes while using an Internet fax service, use a slower fax speed. You can do this by changing the Fax Speed setting from High (the default) to Medium. For information on changing this setting, see

If you have questions about internet faxing, contact your internet faxing services support department.

Set the fax speed.

Fax

Test fax setup

You can test your fax setup to check the status of the device and to make sure it is set up properly for faxing. Perform this test after you have completed setting up the device for faxing. The test does the following:

• Tests the fax hardware

• Verifies the correct type of phone cord is connected to the device

• Checks that the phone cord is plugged into the correct port

• Checks for a dial tone

• Checks for an active phone line

• Tests the status of your phone line connection

The device prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test.

To test fax setup

1. Set up the device for faxing according to your particular home or office setup

instructions.

2. Make sure the print cartridges are installed, and that full-size paper is loaded in the

input tray before starting the test.

3. From the device control panel, press Setup.

4. Select Tools, and then select Run Fax Test.

The device displays the status of the test on the display and prints a report.

5. Review the report.

• If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing.

• If the test fails, review the report for more information on how to fix any problems found.

Use reports

You can set up the device to print error reports and confirmation reports automatically for each fax you send and receive. You can also manually print system reports as required; these reports provide useful system information about the device.

By default, the device is set to print a report only if there is a problem sending or receiving a fax. A confirmation message that indicates whether a fax was successfully sent appears briefly on the control-panel display after each transaction.

This section contains the following topics:

•

Print fax confirmation reports Print fax error reports

• Print and view the fax log

•

Use reports

Chapter 7

Print fax confirmation reports

If you require printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.

The default fax confirmation setting is Off. This means that a confirmation report is not printed for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the control-panel display after each transaction.

To enable fax confirmation

1. Press Setup.

2. Press Print Report, and then Fax Confirmation.

3. Press the right arrow button to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and receive

On Fax Send Prints a fax confirmation report for every fax you send.

On Fax Receive Prints a fax confirmation report for every fax you receive.

Send & Receive Prints a fax confirmation report for every fax you send and receive.

TIP: If you choose On Fax Send or Send & Receive, and scan your fax to

send from memory, you can include an image of the first page of the fax on the Fax Sent Confirmation report. Press Setup, press Fax Confirmation, and then press On Fax Send again. Select On from the Image on Fax Send

Report menu.

Print fax error reports

You can configure the device so that it automatically prints a report when there is an error during transmission or reception.

To set the device to print fax error reports automatically

1. Press Setup.

2. Press Print Report, and then press Fax Error Report.

3. Press the right arrow button to select one of the following, and then press OK.

Send & Receive Prints whenever a fax error occurs. This is the default setting.

Off Does not print any fax error reports.

On Fax Send Prints whenever a transmission error occurs.

On Fax Receive Prints whenever a receiving error occurs.

faxes successfully. This is the default setting.

Fax

Print and view the fax log

The logs list faxes that have been sent from the device control panel and all faxes that have been received.

You can print a log of faxes that have been received and sent by the device. Each entry in the log contains the following information:

• Transmission date and time

• Type (whether received or sent)

• Fax number

• Duration

• Number of pages

• Result (status) of transmission

To view the fax log from the HP photo and imaging software

1. At the computer, open the HP photo and imaging software. For more information,

see

Use the HP photo and imaging software.

2. See the onscreen Help for the HP photo and imaging software for further instructions.

The log lists faxes that have been sent from the device control panel and the HP photo and imaging software and all faxes that have been received.

To print the fax log from the device control panel

1. On the device control panel, press Setup.

2. Press the arrow key to move down to Print Report, and then press OK.

3. Press the arrow key to move down to Fax Log, and then press OK.

4. Press OK again to print the log.

Cancel a fax

You can cancel a fax you are sending or receiving at any time.

To cancel a fax

▲ Press Cancel on the device control panel to stop a fax you are sending or

receiving. If the device does not stop faxing, press Cancel again. The device prints any pages it has already started printing and then cancels the

remainder of the fax. This can take a few moments.

To cancel a number you are dialing

▲ Press Cancel to cancel a number you are currently dialing.

Cancel a fax 71

8 Configure and manage

This section is intended for the administrator or individual who is responsible for managing the device. This section contains information about the following topics.

This section contains the following topics:

•

Manage the device Use device management tools

• Understand the self-test diagnostic page

• Understand the network configuration page

• Configure network options

• Set up faxing for the device

• Configure the device (Windows)

• Configure the device (Mac OS)

• Set up the device for wireless communication

• Uninstall and reinstall the software

•

Manage the device

The following, common tools can be used to manage the device. For information about accessing and using the tools, see

NOTE: Specific procedures might include other methods.

Use device management tools.

Windows

• Device control panel

• Printer driver

• Toolbox

Mac OS

• Device control panel

• HP Printer Utility

This section contains the following topics:

Monitor the device

• Administer the device

•

72 Configure and manage

Monitor the device

This section provides instructions for monitoring the device.

Use this tool... to obtain the following information...

Device control panel Obtain information about the status of jobs

Toolbox (Windows) Print cartridge information: Click the

HP Printer Utility (Mac OS) Ink cartridge information: Open the

* Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the print cartridges until print quality becomes unacceptable.

Administer the device

This section provides information about administering the device and modifying settings.

Use this tool... to do the following...

Device control panel

Toolbox (Windows)

that are being processed, the operating status of the device, and the status of print cartridges.

Estimated Ink Levels tab to view the inklevel information, and then scroll to display the Cartridge Details button. Click the Cartridge Details button to view information about replacement print cartridges and expiration dates.*

Information and Support panel and click Supplies Status. *

Language and country/region: Press Setup,

•

and then open the Preferences menu. If you do not see your country/region, press 99, and then find your country/region in the list.

Device control panel volume: Press Setup,

•

and then open the Preferences menu. Fax sound volume: Press Setup, and then

•

select Fax Sound Volume. Automatic report printing: Press Setup, and

•

then open the Advance Fax Setup menu. Set the dial type: Press Setup, and then open

•

the Basic Fax Setup menu. Set up redial options: Press Setup, and then

•

open the Advance Fax Setup menu. Set the date and time: Press Setup, press

•

Tools, and then press Date and Time.

Perform device maintenance tasks: Click the Services tab.

Manage the device 73

Chapter 8

(continued)

Use this tool... to do the following...

HP Printer Utility (Mac OS)

Use device management tools

This section contains the following topics:

•

Toolbox (Windows) Embedded Web server

• HP Printer Utility (Mac OS)

•

Toolbox (Windows)

The Toolbox provides maintenance information about the device.

NOTE: The Toolbox can be installed from the Starter CD by selecting the full installation option if the computer meets the system requirements.

This section contains the following topics:

•

Open the Toolbox Toolbox tabs

•

Change tray settings: Click Paper Handling

•

from the Printer Settings panel. Perform device maintenance tasks: Open

•

the Information and Support panel, and then click the option for the task that you want to perform.

Open the Toolbox

• From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox.

• Right-click the HP Digital Imaging Monitor in the taskbar, point to Printer Model

Name and then click Display Printer Toolbox.

Toolbox tabs

The Toolbox contains the following tabs.

Tabs Contents

Estimated Ink Level

74 Configure and manage

Ink Level Information: Shows estimated ink

•

level for each cartridge.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the print cartridges until print quality becomes unacceptable.

Shop Online: Provides access to a Web site

•

from which you can order printing supplies for the device online.

(continued)

Tabs Contents

Services

Embedded Web server

When the device is connected to a network, you can use the embedded Web server to view status information, change settings, and manage it from your computer.

Dial a cartridge: Shows telephone numbers

•

that you can call to order supplies for the device. Telephone numbers are not available for all countries/regions.

Cartridge Details: Shows order numbers of

•

the installed print cartridges.

Print Diagnostic Page: Allows you to print the

•

self-test diagnostic page of the device. This page contains information about the device and the supplies. For more information, see

Understand the self-test diagnostic page.

Print a Test Page: Allows you to print the self-

•

test report of the device. This page contains information about the device and print cartridges. For more information, see

Understand the self-test diagnostic page.

Align Print Cartridges: Guides you through

•

aligning the print cartridges. For more information, see

Clean Print Cartridges: Guides you through

•

cleaning the print cartridgeys. For more information, see

Calibrate color: Allows you to calibrate the

•

colors that are printed.

Align the print cartridges.

Clean the print cartridges.

NOTE: For a list of system requirements for the embedded Web server, see

Embedded Web server specifications.

Some settings might be restricted by the requirement for a password.

You can open and use the embedded Web server without being connected to the Internet; however, some features will not be available.

This section contains the following topics:

•

To open the embedded Web server Embedded Web server pages

•

To open the embedded Web server

You can open the embedded Web server by using these methods:

NOTE: To open the embedded Web server from the printer driver (Windows), or the HP Printer Utility (Mac OS), the device must be on a network and must have an IP address.

Use device management tools 75

Chapter 8

• Web browser: In a supported Web browser on your computer, type the IP address that has been assigned to the device. For example, if the IP address is 123.123.123.123, type the following address into the Web browser: http://123.123.123.123

The IP address for the device is listed on the self-test diagnostic page. For more information, see

Understand the network configuration page.

After opening the embedded Web server, you can bookmark it so that you can return to it quickly in the future.

• HP Printer Utility (Mac OS): On the Printer Settings panel, click Additional

Settings, and then click the Open Embedded Web Server button.

Embedded Web server pages

The embedded Web server contains pages that you can use to view product information and change device settings. The pages also contain links to other eservices.

Pages/buttons Contents

Information page Shows status information about the device, its ink

Settings page Shows the settings that have been configured for

Networking page Shows network status and the network settings that

Bluetooth page Shows the Bluetooth settings that have been

Support and Order Supplies buttons Support provides a number of support services.

HP Printer Utility (Mac OS)

The HP Printer Utility contains tools to configure print settings, calibrate the device, order supplies online, and find Web site support information.

This section contains the following topics:

•

Open the HP Printer Utility HP Printer Utility panels

•

supplies and usage, and a log of device events (such as errors).

the device and gives you the ability to change these settings.

have been configured for the device. These pages only appear if the device is connected to a network. For more information, see

configured for the device and gives you the ability to change these settings.

Order Supplies connects you to online ordering of supplies.

Configure network options.

76 Configure and manage

Open the HP Printer Utility

To open the HP Printer Utility from the Desktop

1. From the Finder, select Computer from the Go menu.

2. Select Applications, and then double-click Utilities.

3. Double-click Printer Setup Utility.

4. Select the HP device and click the Utility button.

5. Select the HP device and click the Launch Utility.

To open the HP Printer Utility from the HP Device Manager

1. Click on the HP Device Manager listed in the Dock.

2. Select Maintain printer from the Information and Settings menu.

3. Select the HP device and click the Launch Utility.

HP Printer Utility panels

Information and Support panel

• Supplies Status: Shows the information about currently installed print cartridges.

• Supply Info: Shows the print cartridge replacement options.

• Device Information: Displays information about the model and serial number.

This page contains information about the device and the supplies.

• Clean: Guides you through cleaning the print cartridges.

• Align: Guides you through aligning the print cartridges.

• HP Support: Gain access to HP Web site where you can find support for the

device, register the device, and find information about returning and recycling used printing supplies.

Understand the self-test diagnostic page

Use the self-test diagnostic page to:

• View current device information and print cartridge status

• Help troubleshoot problems

The self-test diagnostic page also contains a log of recent events.

Understand the self-test diagnostic page

Chapter 8

If you need to call HP, it is often useful to print the self-test diagnostic page before calling.

1. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), and the number of pages printed from the tray.

2. Nozzle test pattern: Missing lines indicate problems with the print cartridges. Try cleaning the cartridges, or replacing the cartridges.

3. Color bars and boxes: Uneven, faded, or faint color bars or boxes indicate low ink. Check the ink levels.

Event Log: Shows a log of recent events that have occurred.

To print the Self-Test Diagnostic Page

• Device control panel: Press Setup, select Print Report, select Self-Test Report, and then press OK.

• Toolbox (Windows): Click the Services tab, and then click Print a Test Page.

• HP Printer Utility (Mac OS): Click Device Information from the Information and

Support panel, and then click Print Configuration Page.

Understand the network configuration page

If the device is connected to a network, you can print a network configuration page to view the network settings for the device. You can use the network configuration page

78 Configure and manage

to help troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page before calling.

Network Configuration Page

1. General Information: Shows information about the current status and active

connection type of the network, and other information, such as the URL of the embedded Web server.

2. 802.3 Wired: Shows information about the active wired network connection, such

as the IP address, subnet mask, default gateway, as well as the hardware address of the device.

3. 802.11 Wireless: Shows information about the active wireless network connection,

such as the IP address, the communication mode, the network name, authentication type, and signal strength.

4. mDNS: Shows information about the active Multicast Domain Name System

(mDNS) connection. mDNS services are typically used on small networks for IP address and name resolution (through UDP port 5353) where a conventional DNS server is not used.

5. SLP: Shows information about the current Service Location Protocol (SLP)

connection. SLP is used by network management applications for device management. The device supports SNMPv1 protocol on IP networks.

To print the network configuration page from the device control panel

• If the device has a two-line display: Press the Setup button, select Network Setup, select Print Network Settings, and then press OK.

• If the device has a color display: Press the Setup button, select Network, select View Network Settings, select Print Network Configuration Page, and then

press OK.

This section contains the following topics:

•

Channel range definitions

Understand the network configuration page

Chapter 8

Channel range definitions

The following table lists the 802.11 Wireless channel range definitions.

The first digit stands for Locale Number

Locale 0: Channels 1-11:

high-power 802.11b

•

low-power 802.11g

•

Locale 1: Channels 1-13:

low-power 802.11b

•

low-power 802.11g

•

Locale 2: Channels 1-14:

low-power 802.11b

•

low-power 802.11g

•

NOTE: 802.11g is not allowed on channel 14.

The second digit stands for Ad-Hoc Compatibility Mode

The third digit stands for Infrastructure Rate Restriction

The fourth digit stands for Ad-Hoc Rate Restriction

0: Ad-Hoc connection status nominal

1: Ad-Hoc always appears connected

0: 802.11b or 802.11g

1: 802.11b only

0: 802.11b or 802.11g

1: 802.11b only

Configure network options

You can manage network settings for the device through the device control panel as described in the next section. Additional advanced settings are available in the embedded Web server, a configuration and status tool you access from your Web browser using an existing network connection to the device. For more information, see

Embedded Web server.

This section contains the following topics:

•

Change basic network settings Change advanced network settings

•

Change basic network settings

The control-panel options enable you to set up and manage a wireless connection and to perform a variety of network management tasks. This includes viewing the network settings, restoring the network defaults, turning the wireless radio on and off, and changing the network settings.

This section contains the following topics:

•

Use the Wireless Setup Wizard View and print network settings

• Turn the wireless radio on and off

•

80 Configure and manage

Use the Wireless Setup Wizard

The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to your device. For more information on setting up a wireless connection and the Wireless Setup Wizard, see

View and print network settings

You can display a summary of the network settings on the device control panel, or you can print a more detailed network configuration page. The network configuration page lists all of the important network settings such as the IP address, link speed, DNS, and mDNS. For information on the network settings, see

configuration page.

1. Press the Setup button.

2. Press the arrow keys until Network is highlighted, and then press OK.

3. Do one of the following:

• To display wired (Ethernet) network settings, select View Network Settings, and then select Display Wired Summary.

• To display wireless network settings, select View Network Settings, and then select Display Wireless Summary.

• To print the network configuration page, select View Network Settings, and then select Print Network Configuration Page.

Turn the wireless radio on and off

The wireless radio is on by default, as indicated by the blue light on the front of the device. In order to stay connected to a wireless network, the radio must stay on. However, if your device is connected to a wired network or you have a USB connection, the radio is not used. In this case you might want to turn the radio off.

1. Press the Setup button.

2. Press the arrow keys until Network is highlighted, and then press OK.

3. Select Wireless Radio, and then select Yes to turn the radio on, or No to turn the

radio off.

Set up the device for wireless communication.

Understand the network

Change advanced network settings

The advanced network settings are provided for your convenience. However, unless you are an advanced user, you should not change any of these settings. The advanced settings include Link Speed, IP Settings, and Memory Card Security.

This section contains the following topics:

•

Set link speed To View IP settings

• To Change IP settings

•

Configure network options 81

Chapter 8

Set link speed

You can change the speed at which data is transmitted over the network. The default is Automatic.

1. Press the Setup button.

2. Press the arrow keys until Network is highlighted, then press OK.

3. Select Advanced Setup, then select Link Speed.

4. Press the number next to the link speed that matches your network hardware:

• 1. Automatic

• 2. 10-Full

• 3. 10-Half

• 4. 100-Full

• 5. 100-Half

To View IP settings

• Color display: To view the IP address of the device from the device control panel,

press the Setup button, select Network, select View Network Settings, and then select either Display Wired Summary or Display Wireless Summary.

• Two-line display: To view the IP address of the device, you must print the network configuration page. For more information, see

configuration page.

To Change IP settings

The default IP setting for the IP settings is Automatic, which sets the IP settings automatically. However, if you are an advanced user, you might want to manually change the IP address, subnet mask, or the default gateway.

Understand the network

CAUTION: Be careful when manually assigning an IP address. If you enter an invalid IP address during the installation, your network components will not be able to connect with the device.

1. Press the Setup button.

2. Press the arrow keys until Network is highlighted, and then press OK.

3. Select Advanced Setup, select IP Settings, and then select Manual IP Settings.

4. Press the number next to the IP setting:

• 1. IP Address

• 2. Subnet Mask

• 3. Default Gateway

5. Enter your changes, and then press OK.

Set up faxing for the device

After completing all the steps in the getting started guide, use the instructions in this section to complete your fax setup. Keep your getting started guide for later use.

In this section, you will learn how to set up the device so that faxing works successfully with equipment and services you might already have on the same phone line.

82 Configure and manage

TIP: You can also use the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS) to help you quickly set up some important fax settings such as the answer mode and fax header information. You can access the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS) through the software you installed with the device. After you run the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS), follow the procedures in this section to complete your fax setup.

This section contains the following topics:

•

Set up faxing (parallel phone systems) Serial-type fax setup

•

Set up faxing (parallel phone systems)

Before you begin setting up the device for faxing, determine which kind of phone system your country/region uses. The instructions for fax setup differ depending on whether you have a serial- or parallel-type phone system.

• If you do not see your country/region listed in the table below, you probably have a serial-type phone system. In a serial-type phone system, the connector type on your shared telephone equipment (modems, phones, and answering machines) does not allow a physical connection to the "2-EXT" port on the device. Instead, all equipment must be connected at the telephone wall jack.

NOTE: In some countries/regions that use serial-type phone systems, the phone cord that came with the device might have an additional wall plug attached to it. This enables you to connect other telecom devices to the wall jack where you plug in the device.

• If your country/region is listed in the table below, you probably have a parallel-type telephone system. In a parallel-type phone system, you are able to connect shared telephone equipment to the phone line by using the "2-EXT" port on the back of the device.

NOTE: If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord supplied with the device to connect it to the telephone wall jack.

Table 8-1 Countries/regions with a parallel-type phone system

Argentina Australia Brazil

Canada Chile China

Colombia Greece India

Indonesia Ireland Japan

Korea Latin America Malaysia

Mexico Philippines Poland

Portugal Russia Saudi Arabia

Singapore Spain Taiwan

Set up faxing for the device

Chapter 8

Countries/regions with a parallel-type phone system (continued)

Thailand USA Venezuela

Vietnam

If you are unsure which kind of telephone system you have (serial or parallel), check with your telephone company.

This section contains the following topics:

•

Choose the correct fax setup for your home or office Select your fax setup case

• Case A: Separate fax line (no voice calls received)

• Case B: Set up the device with DSL

• Case C: Set up the device with a PBX phone system or an ISDN line

• Case D: Fax with a distinctive ring service on the same line

• Case E: Shared voice/fax line

• Case F: Shared voice/fax line with voice mail

• Case G: Fax line shared with computer modem (no voice calls received)

• Case H: Shared voice/fax line with computer modem

• Case I: Shared voice/fax line with answering machine

• Case J: Shared voice/fax line with computer modem and answering machine

• Case K: Shared voice/fax line with computer dial-up modem and voice mail

•

Choose the correct fax setup for your home or office

To fax successfully, you need to know what types of equipment and services (if any) share the same phone line with the device. This is important because you might need to connect some of your existing office equipment directly to the device, and you might also need to change some fax settings before you can fax successfully.

To determine the best way to set up the device in your home or office, first read through the questions in this section and record your answers. Next, refer to the table in the following section and choose the recommended setup case based on your answers.

Make sure to read and answer the following questions in the order they are presented.

1. Do you have a digital subscriber line (DSL) service through your telephone company? (DSL might be called ADSL in your country/region.) If you answered Yes, proceed directly to

Case B: Set up the device with DSL. You

do not need to continue answering questions. If you answered No, continue answering questions.

2. Do you have a private branch exchange (PBX) phone system or an integrated services digital network (ISDN) system?

If you answered Yes, proceed directly to

Case C: Set up the device with a PBX

phone system or an ISDN line. You do not need to continue answering questions.

If you answered No, continue answering questions.

84 Configure and manage

3. Do you subscribe to a distinctive ring service through your telephone company that

provides multiple phone numbers with different ring patterns? If you answered Yes, proceed directly to

Case D: Fax with a distinctive ring service on the same line. You do not need to continue answering questions.

If you answered No, continue answering questions. Are you unsure if you have distinctive ring? Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each phone number will have a different ring pattern. For example, you can have single, double, and triple rings for the different numbers. You might assign one phone number with a single ring to your voice calls, and another phone number with double rings to your fax calls. This allows you to tell the difference between voice and fax calls when the phone rings.

4. Do you receive voice calls at the same phone number you will use for fax calls on

the device? Continue answering questions.

5. Do you have a computer dial-up modem on the same phone line as the device?

Are you unsure if you use a computer dial-up modem? If you answer Yes to any of the following questions, you are using a computer dial-up modem:

• Do you send and receive faxes directly to and from your computer software

applications through a dial-up connection?

• Do you send and receive e-mail messages on your computer through a dial-up

connection?

• Do you access the Internet from your computer through a dial-up connection? Continue answering questions.

6. Do you have an answering machine that answers voice calls at the same phone

number you will use for fax calls on the device? Continue answering questions.

7. Do you subscribe to a voice mail service through your telephone company at the

same phone number you will use for fax calls on the device? After you have completed answering the questions, proceed to the next section to

select your fax setup case.

Select your fax setup case

Now that you have answered all the questions about the equipment and services that share the phone line with the device, you are ready to choose the best setup case for your home or office.

From the first column in the following table, choose the combination of equipment and services applicable to your home or office setting. Then look up the appropriate setup case in the second or third column based on your phone system. Step-by-step instructions are included for each case in the sections that follow.

If you have answered all the questions in the previous section and have none of the described equipment or services, choose "None" from the first column in the table.

Set up faxing for the device

Chapter 8

NOTE: If your home or office setup is not described in this section, set up the device as you would a regular analog phone. Make sure you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled 1-LINE on the back of the device. If you use another phone cord, you might experience problems sending and receiving faxes.

Other equipment/services sharing your fax line

None

(You answered No to all questions.)

DSL service

(You answered Yes to question 1 only.)

PBX or ISDN system

(You answered Yes to question 2 only.)

Distinctive ring service

(You answered Yes to question 3 only.)

Voice calls

(You answered Yes to question 4 only.)

Voice calls and voice mail service

(You answered Yes to questions 4 and 7 only.)

Computer dial-up modem

(You answered Yes to question 5 only.)

Voice calls and computer dialup modem

(You answered Yes to questions 4 and 5 only.)

Voice calls and answering machine

(You answered Yes to questions 4 and 6 only.)

Voice calls, computer dial-up modem, and answering machine

(You answered Yes to questions 4, 5, and 6 only.)

Recommended fax setup for parallel-type phone systems

Case A: Separate fax line (no voice calls received)

Case B: Set up the device with DSL

Case C: Set up the device with a PBX phone system or an ISDN line

Case D: Fax with a distinctive ring service on the same line

Case E: Shared voice/fax line Refer to your country in

Case F: Shared voice/fax line with voice mail

Case G: Fax line shared with computer modem (no voice calls received)

Case H: Shared voice/fax line with computer modem

Case I: Shared voice/fax line with answering machine

Case J: Shared voice/fax line with computer modem and answering machine

Recommended fax setup for serial-type phone systems

Refer to your country in

Serial-type fax setup

Refer to your country in

Serial-type fax setup

Refer to your country in

Serial-type fax setup

Refer to your country in

Serial-type fax setup

Refer to your country in

Serial-type fax setup

Not applicable.

86 Configure and manage

(continued)

Other equipment/services sharing your fax line

Voice calls, computer dial-up modem, and voice mail service

(You answered Yes to questions 4, 5, and 7 only.)

Recommended fax setup for parallel-type phone systems

Case K: Shared voice/fax line with computer dial-up modem and voice mail

Recommended fax setup for serial-type phone systems

Not applicable.

Case A: Separate fax line (no voice calls received)

If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on this phone line, set up the device as described in this section.

Figure 8-1 Back view of the device

1 Telephone wall jack

2 Use the phone cord supplied in the box with the device to connect to

the 1-LINE port

To set up the device with a separate fax line

1. Using the phone cord supplied in the box with the device, connect one end to your

telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.

NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office.

2. Turn on the Auto Answer setting.

3. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).

4. Run a fax test.

When the phone rings, the device answers automatically after the number of rings you set in the Rings to Answer setting. The device begins emitting fax reception tones to the sending fax machine and receives the fax.

Set up faxing for the device

Chapter 8

Case B: Set up the device with DSL

If you have a DSL service through your telephone company, and do not connect any equipment to the device, use the instructions in this section to connect a DSL filter between the telephone wall jack and the device. The DSL filter removes the digital signal that can interfere with the device, so the device can communicate properly with the phone line. (DSL might be called ADSL in your country/region.)

NOTE: If you have a DSL line and you do not connect the DSL filter, you will not be able to send and receive faxes with the device.

Figure 8-2 Back view of the device

1 Telephone wall jack

2 DSL (or ADSL) filter and cord supplied by your DSL provider

3 Use the phone cord supplied in the box with the device to connect to

the 1-LINE port

To set up the device with DSL

1. Obtain a DSL filter from your DSL provider.

2. Using the phone cord supplied in the box with the device, connect one end to the

open port on the DSL filter, and then connect the other end to the port labeled 1LINE on the back of the device.

NOTE: If you do not use the supplied cord to connect from the DSL filter to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office.

As only one phone cord is supplied, you may will need to obtain additional phone cords for this setup.

3. Connect an additional phone cord from the DSL filter to the telephone wall jack.

4. Run a fax test.

88 Configure and manage

Case C: Set up the device with a PBX phone system or an ISDN line

If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure you do the following:

• If you are using either a PBX or an ISDN converter/terminal adaptor, connect the device to the port that is designated for fax and phone use. Also, make sure that the terminal adapter is set to the correct switch type for your country/region, if possible.

NOTE: Some ISDN systems allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try using the port designated for multiple purposes; it might be labeled "multicombi" or something similar.

• If you are using a PBX phone system, set the call waiting tone to "off."

NOTE: Many digital PBX systems include a call-waiting tone that is set to "on" by default. The call waiting tone will interfere with any fax transmission, and you will not be able to send or receive faxes with the device. Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call-waiting tone.

• If you are using a PBX phone system, dial the number for an outside line before dialing the fax number.

• Make sure you use the supplied cord to connect from the telephone wall jack to the device. If you do not, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, you can purchase a coupler from your local electronics store and extend it.

Case D: Fax with a distinctive ring service on the same line

If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, set up the device as described in this section.

Figure 8-3 Back view of the device

Set up faxing for the device

Chapter 8

1 Telephone wall jack

2 Use the phone cord supplied in the box with the device to connect to

the 1-LINE port

To set up the device with a distinctive ring service

1. Using the phone cord supplied in the box with the device, connect one end to your

telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.

2. Turn on the Auto Answer setting.

3. Change the Distinctive Ring setting to match the pattern that the telephone

company assigned to your fax number.

NOTE: By default, the device is set to answer all ring patterns. If you do not set the Distinctive Ring to match the ring pattern assigned to your fax number, the device might answer both voice calls and fax calls or it might not answer at all.

4. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).

5. Run a fax test.

The device automatically answers incoming calls that have the ring pattern you selected (Distinctive Ring setting) after the number of rings you selected (Rings to Answer setting). The device begins emitting fax reception tones to the sending fax machine and receives the fax.

Case E: Shared voice/fax line

If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, set up the device as described in this section.

Figure 8-4 Back view of the device

90 Configure and manage

1 Telephone wall jack

2 Use the phone cord supplied in the box with the device to connect to

3 Telephone (optional)

the 1-LINE port

To set up the device with a shared voice/fax line

1. Using the phone cord supplied in the box with the device, connect one end to your

telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.

2. Do one of the following:

• If you have a parallel-type phone system, remove the white plug from the port

labeled 2-EXT on the back of the device, and then connect a phone to this port.

• If you have a serial-type phone system, you might plug your phone directly on

top of the device cable which has a wall plug attached to it.

3. Now you need to decide how you want the device to answer calls, automatically or manually:

• If you set up the device to answer calls automatically, it answers all incoming

calls and receives faxes. The device will not be able to distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you will need to answer it before the device answers the call. To set up the device to answer calls automatically, turn on the Auto Answer setting.

• If you set up the device to answer faxes manually, you must be available to

respond in person to incoming fax calls or the device cannot receive faxes. To set up the device to answer calls manually, turn off the Auto Answer setting.

4. Run a fax test.

If you pick up the phone before the device answers the call and hear fax tones from a sending fax machine, you will need to answer the fax call manually.

Case F: Shared voice/fax line with voice mail

If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail service through your telephone company, set up the device as described in this section.

Set up faxing for the device

Chapter 8

NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.

Figure 8-5 Back view of the device

1 Telephone wall jack

2 Use the phone cord supplied in the box with the device to connect to

the "1-LINE" port

To set up the device with voice mail

1. Using the phone cord supplied in the box with the device, connect one end to your

telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.

2. Turn off the Auto Answer setting.

3. Run a fax test.

You must be available to respond in person to incoming fax calls, or the device cannot receive faxes. You must initiate the manual fax before voicemail picks up the line.

Case G: Fax line shared with computer modem (no voice calls received)

If you have a fax line on which you receive no voice calls, and you also have a computer modem connected on this line, set up the device as described in this section.

NOTE: If you have a computer dial-up modem, your computer dial-up modem shares the phone line with the device. You will not be able to use both your modem and the device simultaneously. For example, you cannot use the device for faxing while you are using your computer dial-up modem to send an e-mail or access the Internet.

• Set up the device with a computer dial-up modem Set up the device with a computer DSL/ADSL modem

•

92 Configure and manage

Set up the device with a computer dial-up modem

If you are using the same phone line for sending faxes and for a computer dial-up modem, follow these directions for setting up the device.

Figure 8-6 Back view of the device

1 Telephone wall jack

2 Use the phone cord supplied in the box with the device to connect to

3 Computer with modem

the "1-LINE" port

To set up the device with a computer dial-up modem

1. Remove the white plug from the port labeled 2-EXT on the back of the device.

2. Find the phone cord that connects from the back of your computer (your computer

dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the device.

3. Using the phone cord supplied in the box with the device, connect one end to your

telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device.

4. If your modem software is set to receive faxes to your computer automatically, turn

off that setting.

NOTE: If you do not turn off the automatic fax reception setting in your modem software, the device will not be able to receive faxes.

5. Turn on the Auto Answer setting.

6. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).

7. Run a fax test.

When the phone rings, the device automatically answers after the number of rings you set in the Rings to Answer setting. The device begins emitting fax reception tones to the sending fax machine and receives the fax.

Set up faxing for the device

Chapter 8

Set up the device with a computer DSL/ADSL modem

If you have a DSL line and use that phone line to send faxes, follow these instructions to set up your fax.

1 Telephone wall jack

2 Parallel splitter

3 DSL/ADSL filter

Connect one end of the phone jack that was supplied with the device to connect to the 1-LINE port on the back of the device. Connect the other end of the cord to the DSL/ADSL filter.

4 Computer

5 Computer DSL/ADSL modem

NOTE: You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.

To set up the device with a computer DSL/ADSL modem

1. Obtain a DSL filter from your DSL provider.

2. Using the phone cord provided in the box with the device, connect one end to the

DSL filter, and then connect the other end to the port labeled 1-LINE on the back of the device.

NOTE: If you do not use the supplied cord to connect from the DSL filter to the back of the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office.

3. Connect the DSL filter to the parallel splitter.

4. Connect the DSL modem to the parallel splitter.

94 Configure and manage

5. Connect the parallel splitter to the wall jack.

6. Run a fax test.

Case H: Shared voice/fax line with computer modem

If you receive both voice calls and fax calls at the same phone number, and you also have a computer modem connected on this phone line, set up the device as described in this section.

NOTE: Since your computer modem shares the phone line with the device, you cannot use both your modem and the device simultaneously. For example, you cannot use the device for faxing while you are using your computer modem to send an e-mail or access the Internet.

• Shared voice/fax with computer dial-up modem Shared voice/fax with computer DSL/ADSL modem

•

Shared voice/fax with computer dial-up modem

If you use your phone line for both fax and telephone calls, use these instructions to set up your fax.

There are two different ways to set up the device with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports.

• If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.)

Figure 8-7 Example of a parallel splitter

Set up faxing for the device

HP (Hewlett-Packard) J6400 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

1 Get started

Find other resources for the product

Understand the device parts

Front view

Printing supplies area

Back view

Device control panel buttons and lights

Connection information

Turn off the device

2 Use the device

Use device control panel menus

Device control-panel message types

Status messages

Warning messages

Error messages

Critical error messages

Change device settings

Use the HP Solution Center (Windows)

Use the HP photo and imaging software

Load originals

Load an original on the scanner glass

Load an original in the automatic document feeder (ADF)

Select print media

Tips for selecting and using print media

Understand specifications for supported media

Understand supported sizes

Understand supported media types and weights

Set minimum margins

Load media

Print on special and custom-sized media

Print borderless

Set up speed-dial entries

Set up fax numbers as speed-dial entries or groups

Set up speed-dial entries

Set up a speed-dial group

Print and view a list of speed-dial entries

View a list of speed-dial entries

Install the duplexer

3 Print

Change print settings

Change settings from an application for current jobs (Windows)

Change default settings for all future jobs (Windows)

Change settings (Mac OS)

Print on both sides (duplexing)

Guidelines for printing on both sides of a page

Perform duplexing

Cancel a print job

4 Copy

Make copies from the device control panel

Change the copy settings

Set the number of copies

Set the copy paper size

Set the copy paper type

Change copy speed or quality

Resize an original to fit onto letter or A4 paper

Copy a legal-size document onto letter paper

Adjust the lightness and darkness of your copy

Enhance blurred areas of your copy

Enhance light areas of your copy

Cancel a copy job

5 Scan

Scan an original

Scan an original to a program on a computer (direct connection)

Scan an original to a memory device

Use Webscan via embedded Web server

Scan from a TWAIN-compliant or a WIA-compliant program

Scan from a TWAIN-compliant program

Scan from a WIA-compliant program

Edit a scanned original

Edit a scanned photo or graphic

Edit a scanned document using optical character recognition (OCR) software

Change scan settings

Cancel a scan job

6 Work with memory devices

Insert a memory card