To get the best performance from your printer, Hewlett-Packard
recommends using only genuine HP supplies in inkjet printers, including only
HP print and photo cartridges. Refilling HP print cartridges pushes electronic
and mechanical components past their normal life cycle, creating many
potential problems. Additionally,
Non-HP ink can cause the following:
print cartridge nozzles can become clogged resulting in streaked
copy or fuzzy characters.
print cartridge electrical components can become corroded resulting
in poor print quality and/or complete print cartridge failure.
Ink leaking from a refilled print cartridge may cause the following:
service station failure. The service station caps and cleans the print
cartridges between printouts. If the service station malfunctions,
irreversible damage to the print cartridges may result.
Caution
severe printer damage. If ink from a leaking print cartridge falls on
electrical components within the printer, severe damage to the
printer may result.
The ink in the print cartridges has been carefully formulated
by Hewlett-Packard to ensure superior print quality and
compatibility with the printer. Damage to the printer resulting
from modifying or refilling of HP print cartridges is not the
responsibility of Hewlett-Packard and is specifically excluded
from coverage of HP printer warranties.
Hewlett-Packard does not support the refilling of print
cartridges. Hewlett-Packard cannot guarantee the print
quality from refilled print cartridges.
Attempting to refill
the high-capacity print cartridge may result in a sudden
loss of ink from the print cartridge
by refilling high-capacity black ink or color ink print
cartridges is not covered by the Hewlett-Packard warranty
or customer service agreements.
. Printer damage caused
HP DeskJet 600 Series PrintersPart Numbers
Part Numbers
ItemPart NumberDescription
Print Cartridges51649A
51629AHigh Capacity Inkjet Print
Color Kits
1. The color print cartridge is compatible with the HP DeskJet 600, 660C, 670C, 672C, 680C, 682C,
690C, 692C, 693C, 694C, and the HP DeskWriter 600, 660C, and 680C.
2. The color kits include a color print cartridge and the Print Cartridge Storage Container. The Print
Cartridge Storage Container can hold one black or one color print cartridge.
1. The 51629A print cartridge life is based on an 8 in. x 10 in. printable area with a 5% printing
density.
2. The 51649A print cartridge life is based on an 8 in. x 10 in. printable area with a 15% printing
density. The printing consists of 10% composite black and 15% of the following colors: cyan,
magenta, yellow, green, red and blue.
Pigment Based Ink
Dye Based Ink
1
650 Pages at 5% Density
2
350 Pages at 15% Density
40 ml
7.6 ml per Chamber (3 Chambers)
48 Nozzles
48 Nozzles (16 per Color)
8 kHz
5 kHz
HP DeskJet 600 Series PrintersThermal Inkjet Technology
Thermal Inkjet Technology
The HP DeskJet printer family uses Thermal InkJet II (TIJ II) technology.
This technology centers on a disposable print cartridge which propels ink out
of 48 nozzles. The basic principle of TIJ II is to apply heat to a tiny measure
of ink until it expands and is propelled through a nozzle.
This is achieved by first filling a small reservoir, known as the firing
chamber, with ink. The next step is to heat the ink with a thin-film resistor
layered above the firing chamber. As the ink heats up, it expands to form a
bubble. As the bubble continues to expand and burst, it is forced through the
nozzle located below the firing chamber.
This process is repeated up to 8,000 times per second and creates residual
heat in the resistor which must be removed. A layer of silicon placed above
the resistor transfers the residual heat from the resistor.
HP DeskJet 600 Series PrintersPrint Cartridge Safet y
Print Cartridge Safety
If ink is accidentally ingested, contact the HP Health Line
1 (800) 457-4209 in North America. From all other international
locations the HP Health Line can be reached by calling
1 (503) 494-7199. For health related issues, this line is staffed
24 hours per day.
Material Safety Data Sheet (MSDS)
A Material Safety Data Sheet (MSDS) is available for the print cartridges.
The MSDS includes product identification, characteristics of the ink, and
precautions for handling and use. You can request a MSDS at the following
address:
Hewlett-Packard Customer Information Center
Department MSDS
19310 Pruneridge Avenue
Cupertino, CA 95014
Mailstop 49AS
Telephone 1 (800) 752-0900
Ask for Department MSDS (6:00 AM to 5:00 PM Pacific Time)
The Material Safety Data Sheet is also available from the following sources:
HP forums of electronic bulletin board services
HP FIRST
Customer Support Centers
Refer to “Service and Support/Resources” for access to the above
resources.
HP DeskJet 600 Series PrintersMaintaining Print Cartridges
Maintaining Print Cartridges
The printer automatically performs operations of spitting, wiping, and
capping of the print cartridge nozzles to maintain optimum print quality.
These operations occur transparently to the user.
Proper use and handling will provide optimum print quality and print cartridge
life.
Note
See “Print Cartridge Information/Maintenance and
Troubleshooting” for more print cartridge troubleshooting
information.
Print Cartridge Tips
Print Cartridge Dos and Don’ts
Do:Don’t:
Keep print cartridges sealed in their packaging
until ready for use. (The print cartridges have a
longer life sealed in the packaging than in the
printer or the print cartridge storage container.
Keep opened print cartridges in the printer or the
storage container.
If the printout is missing dots or white lines
appear to run through the printout, refer to
“Troubleshooting Information/Print Quality
Problems/Missing Dots.”
Store print cartridges at room temperature.Do not install a print cartridge that has crusting
Press the Power button to turn off the printer
rather than unplugging the printer.
Do not use print cartridges after the expiration
date. See “Print Cartridge Information/
Maintenance and Troubleshooting.”
Do not unplug the printer without turning the
power off from the power button. Pressing the
power button caps the print cartridge in the
service station, keeping the ink from drying in
the print cartridge nozzles.
Do not allow the print cartridge contacts and
nozzles to touch any surface or object, including
your fingers. Skin oil and dust can cause print
quality problems.
of dried ink around the print cartridge nozzles.
Discard it and install a new print cartridge.
NoteOn the HP DeskJet and DeskWriter 600 Series Printers,
opening the access door automatically moves the print
cartridge to the center of the mechanism for easy access.
HP DeskJet 600 Series PrintersIdentifying t he Expiration Date
Identifying the Expiration Date
Print quality problems may be caused by print cartridges that have passed
their expiration date. The print cartridge expiration date is 18 months after
the date of manufacture.
Methods for Identifying
Print Cartridge Expiration Dates
Method 1 - Read the Date on the Box
If the print cartridge is in a box, read the “Use Before” date printed on the
box.
HP DeskJet 600 Series PrintersIdentifying t he Expiration Date
Method 2 - Read the Code on the Print Cartridge
1. Determine the manufacturing date from the code printed on the print
cartridge.
Color Print Cartridge
Black Print Cartridge
2.Replace the print cartridge if it is more than 18 months after the
manufacturing date code.
Note
Ink can evaporate through the nozzles, reducing the print
cartridge life. Therefore, keep print cartridges in their sealed
container or capped by the service station at the right end of
the mechanism.
Use a FIFO (First In, First Out) inventory control process to
avoid having print cartridges longer than the print cartridge
shelf life specification.
HP DeskJet 600 Series PrintersShort Print Cartr idge Life
Short Print Cartridge Life
There are several causes for short print cartridge life. The information below
shows the average life of a print cartridge and possible causes for a
reduction to its life.
1. The 51629A print cartridge life is based on a 8 in. x 10 in. printable area with a 5% printing
density.
2. The 51649A print cartridge life is based on an 8 in. x 10 in. printable area with a 15% printing
density. The printing consists of 10% composite black and 15% of the following colors: cyan,
magenta, yellow, green, red and blue.
5% Density15% Density
(Shelf Life)
Possible Causes for Short Print Cartridge Life
CauseReason
Higher coverage rate than
listed in specifications.
The pages contain
graphics.
The selected print mode
uses more ink.
Print cartridge is past its
expiration date.
Continued on next page
The rate of coverage on the page significantly impacts the number
of pages per print cartridge. Heavy concentrations of ink and higher
print quality significantly reduces the number of pages per print
cartridge.
Generally, graphics use ink at a much higher rate than text. If
possible, print drafts of documents without the graphics.
Higher quality print modes use more ink than a draft print mode. To
maximize print cartridge life, print drafts of documents in EconoFast
mode, then print the final copies in Best mode.
Replace the print cartridge. Use a FIFO (First In-First Out) inventory
process to minimize having a stock of expired print cartridges.
HP DeskJet 600 Series PrintersShort Print Cartr idge Life
Possible Causes for Short Print Cartridge Life (Cont.)
CauseReason
Printer was unplugged with
the print cartridge out of its
home position
Print cartridge may need to
be restored.
Excessive use of the print
cartridge cleaning routine.
Print cartridge stored outside
of the printer.
Print cartridge has been
refilled.
The print cartridge was
prematurely removed from its
sealed container.
Estimate of pages printed
with the print cartridge is
Incorrect.
The print cartridge is faulty.Replace the print cartridge. If there becomes a pattern of faulty
The printer has a hardware
problem.
Short color print cartridge
life.
A service station is located at the right end of the mechanism.
This service station caps the print cartridge nozzles to minimize
ink drying in the nozzles. Turning off the printer caps the print
cartridge and returns it to the service station. Always allow the
print cartridge to return to the home position by pressing the
Power button rather than unplugging the printer.
Run the print cartridge cleaning routine. If print quality is not
restored after a page of printing, replace the print cartridge.
The process of restoring print cartridges, by running the cleaning
routine, uses ink. Avoid excessive use of the cleaning routine.
Open print cartridges must be stored in the printer or in the
specially designed Print Cartridge Storage Container.
Hewlett-Packard does not recommend or guarantee the print
quality or life from the refilling of print cartridges. Replace the
print cartridge with a new print cartridge.
The print cartridge has a longer life sealed in its packaging
rather than in the printer or the print cartridge storage container.
Keep print cartridges sealed in their packaging until needed.
Then, install the print cartridge promptly into the printer.
It is very easy to underestimate the number of pages printed.
When counting pages per cartridge, be sure to count drafts that
are thrown away.
print cartridges, the printer may be causing the print cartridges to
fail. In this case, return the printer for repair and indicate the
history of the faulty print cartridges.
The service station may be faulty, or the printer may be
damaging the print cartridges. If the problem recurs with the
printer, return the printer for repair and indicate the history of the
faulty print cartridges.
Most of the causes for short black print cartridge life also apply
to the color print cartridge. Review the other possible causes in
this table.
HP DeskJet 600 Series PrintersMissing Rows of Dots
Missing Rows of Dots
Missing rows of dots on printouts have several causes: the print cartridge
may need routine cleaning, it may be nearly out of ink, or the connections
between the print cartridge and the carriage assembly may need cleaning.
The table below may provide some insight into solving these problems.
Possible Causes for Missing Rows of Dots
CauseReason
Print cartridge nozzles are
partially clogged
Print cartridge is nearly out of
ink
Connections between the
print cartridge and the
carriage assembly are faulty
Clogged nozzlesIf the procedures above do not solve the problem, the print
The most common cause of horizontal rows of dots missing on
printouts is a partially clogged nozzle in the print cartridge. Try
cleaning the print cartridge by using the print cartridge cleaning
routine available through the Services dialog box in the HP
DeskJet 670C Toolbox. (Do not use this procedure too often as
a large amount of ink is used.)
The second most common cause of missing rows of dots is that
the print cartridge is running out of ink. Replace the print
cartridge with a new one.
Occasionally the problem is the result of intermittent connections
between the print cartridge and the printer carriage. Unplugging
the cartridge and plugging it in again sometimes cures this
problem. Otherwise, clean both sets of contacts with a clean lintfree cloth dampened with distilled water.
cartridge may have irreversibly clogged nozzles. There is
nothing for it but to replace the print cartridge.
NoteFor additional information about solving missing dot problems,
refer to "Troubleshooting Information/Print Quality
Problems/Missing Dots."
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