HP J5P81UT User manual

User Guide

AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: June 2014

Document Part Number: 768850-001

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go

http://www.microsoft.com for details.

To access the latest user guide, go to

http://www.hp.com/support, and select your

country. Select Drivers & Downloads, and then follow the on-screen instructions.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Welcome ........................................................................................................................................................... 1

Finding information ............................................................................................................................... 2

2 Getting to know your computer ......................................................................................................................... 4

Right ..................................................................................................................................................... 4

Left ....................................................................................................................................................... 5

Display .................................................................................................................................................. 6

Top ....................................................................................................................................................... 7

TouchPad ............................................................................................................................ 7

Lights ................................................................................................................................... 8

Buttons, speakers, and fingerprint reader (select models only) ......................................... 10

Keys ................................................................................................................................... 12

Bottom ................................................................................................................................................ 13

Front ................................................................................................................................................... 15

3 Connecting to a network ................................................................................................................................. 16

Connecting to a wireless network ....................................................................................................... 16

Using the wireless controls ................................................................................................ 16

Using the wireless button .................................................................................. 16

Using operating system controls ....................................................................... 17

Using a WLAN ................................................................................................................... 17

Using an Internet service provider .................................................................... 17

Setting up a WLAN ............................................................................................ 17

Configuring a wireless router ............................................................................ 18

Protecting your WLAN ....................................................................................... 18

Connecting to a WLAN ...................................................................................... 18

Using HP Mobile Broadband (select models only) ............................................................ 19

Inserting and removing a SIM (select models only) .......................................... 20

Using GPS (select models only) ........................................................................................ 20

Using Bluetooth wireless devices (select models only) ..................................................... 21

Connecting to a wired network ........................................................................................................... 21

Connecting to a local area network (LAN) ......................................................................... 21

4 Navigating using the keyboard, touch gestures and pointing devices ............................................................ 23

Using pointing devices ....................................................................................................................... 23

Setting pointing device preferences ................................................................................... 23

Using the pointing stick ...................................................................................................... 23

Using the TouchPad and gestures .................................................................................... 23

Turning the TouchPad off and on ...................................................................... 24

Tapping ............................................................................................................. 24

Scrolling ............................................................................................................ 25

2-finger pinch zoom ........................................................................................... 25

2-finger click ...................................................................................................... 26

Rotating (select models only) ............................................................................ 26

Flicking (select models only) ............................................................................. 27

Using the keyboard ............................................................................................................................ 27

Using Windows shortcut keys ............................................................................................ 27

Identifying the hot keys ...................................................................................................... 28

Using keypads ................................................................................................................... 28

Using the embedded numeric keypad ............................................................... 29

Turning the embedded numeric keypad on and off .......................... 29

Switching key functions on the embedded numeric keypad ............. 29

Using an optional external numeric keypad ...................................................... 30

5 Multimedia ....................................................................................................................................................... 31

Audio .................................................................................................................................................. 31

Connecting speakers ......................................................................................................... 31

Adjusting the volume ......................................................................................................... 31

Connecting headphones and microphones ....................................................................... 31

Checking audio functions on the computer ........................................................................ 32

Webcam (select models only) ............................................................................................................ 32

Video .................................................................................................................................................. 32

VGA ................................................................................................................................... 33

DisplayPort ........................................................................................................................ 34

Discovering and connecting to Miracast-compatible wireless displays (select models

only) ................................................................................................................................... 35

6 Power management ........................................................................................................................................ 36

Shutting down the computer ............................................................................................................... 36

Setting power options ......................................................................................................................... 36

Using power-saving states ................................................................................................. 36

Intel Rapid Start Technology (select models only) ............................................ 37

Initiating and exiting Sleep ................................................................................ 37

Enabling and exiting user-initiated Hibernation ................................................. 37

Using the power meter and power settings ....................................................... 38

Setting password protection on wakeup ........................................................... 38

Using battery power ........................................................................................................... 38

Finding additional battery information ............................................................... 38

Using Battery Check ......................................................................................... 39

Displaying the remaining battery charge ........................................................... 39

Maximizing battery discharge time .................................................................... 39

Managing low battery levels .............................................................................. 39

Identifying low battery levels ............................................................. 39

Resolving a low battery level ............................................................ 40

Inserting or removing the battery ...................................................................... 40

Inserting a battery ............................................................................. 40

Removing a battery .......................................................................... 41

Conserving battery power ................................................................................. 42

Storing a user-replaceable battery .................................................................... 42

Disposing of a user-replaceable battery ............................................................ 42

Replacing a user-replaceable battery ............................................................... 42

Using external AC power ................................................................................................... 42

Testing an AC adapter ...................................................................................... 43

Switchable graphics (select models only) .......................................................................... 43

Using switchable graphics (select models only) ................................................ 44

7 External cards and devices ............................................................................................................................. 45

Using memory card readers ............................................................................................................... 45

Inserting a memory card .................................................................................................... 45

Removing a memory card .................................................................................................. 45

Using smart cards .............................................................................................................................. 46

Inserting a smart card ........................................................................................................ 46

Removing a smart card ...................................................................................................... 46

Using a USB device ........................................................................................................................... 47

Connecting a USB device .................................................................................................. 47

Removing a USB device .................................................................................................... 47

Using optional external devices .......................................................................................................... 48

Using optional external drives ............................................................................................ 48

Using the docking connector ............................................................................................. 48

8 Drives .............................................................................................................................................................. 50

Handling drives ................................................................................................................................... 50

Using hard drives ............................................................................................................................... 50

Intel Smart Response Technology (select models only) .................................................... 50

Removing or replacing the hard drive cover ...................................................................... 51

Removing the hard drive cover ......................................................................... 51

Replacing the hard drive cover ......................................................................... 51

Replacing or upgrading the hard drive ............................................................................... 52

vii

Removing the hard drive ................................................................................... 52

Installing a hard drive ........................................................................................ 53

Improving hard drive performance ..................................................................................... 54

Using Disk Defragmenter .................................................................................. 54

Using Disk Cleanup ........................................................................................... 54

Using HP 3D DriveGuard (select models only) .................................................................. 54

Identifying HP 3D DriveGuard status ................................................................ 55

9 Security ........................................................................................................................................................... 56

Protecting the computer ..................................................................................................................... 56

Using passwords ................................................................................................................................ 56

Setting passwords in Windows .......................................................................................... 57

Setting passwords in Computer Setup .............................................................................. 58

Managing a BIOS administrator password ........................................................................ 58

Entering a BIOS administrator password .......................................................... 59

Managing a Computer Setup DriveLock password ........................................................... 59

Setting a DriveLock password ........................................................................... 60

Entering a DriveLock password ........................................................................ 60

Changing a DriveLock password ...................................................................... 61

Removing DriveLock protection ........................................................................ 61

Using Computer Setup Automatic DriveLock .................................................................... 62

Entering an Automatic DriveLock password ..................................................... 62

Removing Automatic DriveLock protection ....................................................... 62

Using antivirus software ..................................................................................................................... 63

Using firewall software ....................................................................................................................... 63

Installing critical security updates ....................................................................................................... 63

Using HP Client Security (select models only) ................................................................................... 63

Installing an optional security cable .................................................................................................... 64

Using the fingerprint reader (select models only) ............................................................................... 64

Locating the fingerprint reader ........................................................................................... 64

10 Maintenance ................................................................................................................................................. 65

Adding or replacing memory modules ................................................................................................ 65

Cleaning your computer ..................................................................................................................... 69

Cleaning procedures .......................................................................................................... 69

Cleaning the display (All-in-Ones or Notebooks) .............................................. 70

Cleaning the sides or cover ............................................................................... 70

Cleaning the TouchPad, keyboard, or mouse ................................................... 70

Updating programs and drivers .......................................................................................................... 70

Using SoftPaq Download Manager ...............................................................................................

viii

..... 70

11 Backup and recovery .................................................................................................................................... 72

Backing up your information ............................................................................................................... 72

Performing a system recovery ............................................................................................................ 72

Using the Windows recovery tools ..................................................................................... 72

Using f11 recovery tools .................................................................................................... 73

Using Windows operating system media (purchased separately) ..................................... 73

Using Windows Refresh or Windows Reset ...................................................................... 74

Using HP Software Setup .................................................................................................. 74

12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 75

Using Computer Setup ....................................................................................................................... 75

Starting Computer Setup ................................................................................................... 75

Navigating and selecting in Computer Setup ..................................................................... 75

Restoring factory settings in Computer Setup ................................................................... 76

Updating the BIOS ............................................................................................................. 76

Determining the BIOS version ........................................................................... 76

Downloading a BIOS update ............................................................................. 77

Using MultiBoot .................................................................................................................................. 78

About the boot device order ............................................................................................... 78

Choosing MultiBoot preferences ........................................................................................ 78

Setting a new boot order in Computer Setup .................................................... 78

Dynamically choosing a boot device using the f9 prompt ................................. 79

Setting a MultiBoot Express prompt .................................................................. 79

Entering MultiBoot Express preferences ........................................................... 79

Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 80

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 80

13 Support ......................................................................................................................................................... 82

Contacting support ............................................................................................................................. 82

Labels ................................................................................................................................................. 82

14 Specifications ................................................................................................................................................ 84

Input power ......................................................................................................................................... 84

Operating environment ....................................................................................................................... 84

Appendix A Traveling with the computer ........................................................................................................... 85

Appendix B Troubleshooting .............................................................................................................................. 86

Troubleshooting resources ................................................................................................................. 86

Resolving issues ................................................................................................................................ 86

The computer is unable to start up .................................................................................... 86

The computer screen is blank ............................................................................................ 86

Software is functioning abnormally .................................................................................... 87

The computer is on but not responding ............................................................................. 87

The computer is unusually warm ....................................................................................... 87

An external device is not working ...................................................................................... 87

The wireless network connection is not working ................................................................ 88

An optional external optical disc does not play .................................................................. 88

A movie is not visible on an external display ..................................................................... 88

The process of burning a optional external optical disc does not begin, or it stops

before completion .............................................................................................................. 89

Appendix C Electrostatic discharge ................................................................................................................... 90

Index ................................................................................................................................................................... 91

1Welcome

After you set up and register the computer, it is important to take the following steps:

TIP: To quickly return to the computer Start screen from an open app or the Windows® desktop,

press the Windows key on your keyboard. Pressing the Windows key again will return you to

the previous screen.

Connect to the Internet—Set up your wired or wireless network so that you can connect to the

●

Internet. For more information, see

Update your antivirus software—Protect your computer from damage caused by viruses. The

●

software is preinstalled on the computer. For more information, see

on page 63.

Connecting to a network on page 16.

Using antivirus software

Get to know your computer—Learn about your computer features. See

●

computer on page 4 and Navigating using the keyboard, touch gestures and pointing devices on page 23 for additional information.

Find installed software—Access a list of the software preinstalled on the computer:

●

From the Start screen, type a, click Apps, and then select from the displayed options. For details about using the software included with the computer, see the software manufacturer's instructions, which may be provided with the software or on the manufacturer's website.

Back up your hard drive by creating recovery discs or a recovery flash drive. See

●

recovery on page 72.

Getting to know your

Backup and

Finding information

You have already used

Setup Instructions

to turn on the computer and locate this guide. To locate

resources that provide product details, how-to information, and more, use this table.

Resources For information about

Setup Instructions

HP Support Assistant

To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

To access the latest user guide, go to

http://www.hp.com/support, and select your country.

Select Drivers & Downloads, and then follow the onscreen instructions.

Worldwide support

To get support in your language, go to

http://welcome.hp.com/country/us/en/ wwcontact_us.html.

HP website

To access the latest user guide, go to

http://www.hp.com/support, and select your country.

Select Drivers & Downloads, and then follow the onscreen instructions.

poster

How to set up the computer

●

Help to identify computer components

●

Operating system information

●

Software, driver, and BIOS updates

●

Troubleshooting tools

●

How to access support

●

Online chat with an HP technician

●

Email support

●

Support telephone numbers

●

HP service center locations

●

Support information

●

Ordering parts and finding additional help

●

Accessories available for the device

●

Safety & Comfort Guide

To access this guide:

From the Start screen, type support, and then

▲

select the HP Support Assistant app.

– or –

Go to

http://www.hp.com/ergo.

Regulatory, Safety, and Environmental Notices

To access this guide:

1. From the Start screen, type support, and then

select the HP Support Assistant app.

2. Select My computer, and then select User

guides.

Limited Warranty

To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select Warranty and services.

– or –

Go to

http://www.hp.com/go/orderdocuments.

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited

Proper workstation setup, posture, health, and work habits

●

Electrical and mechanical safety information

●

Regulatory and safety information

●

Battery disposal information

●

Warranty information

2 Chapter 1 Welcome

Resources For information about

Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from

North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

●

Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

●

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

http://www.hp.com/go/orderdocuments or write to:

http://www.hp.com/go/

Finding information 3

2 Getting to know your computer

Right

Component Description

(1)

(2)

(3) Memory card reader Reads optional memory cards that store, manage, share,

(4)

(5) Docking connector Connects an optional docking device.

(6)

USB 3.0 ports (2) Each USB 3.0 port connects an optional USB device, such

as a keyboard, mouse, external drive, printer, scanner or USB hub.

NOTE: For details about different types of USB ports, see Using a USB device on page 47.

DisplayPort Connects an optional digital display device, such as a high-

performance monitor or projector.

or access information.

External monitor port Connects an external VGA monitor or projector.

RJ-45 (network) jack/lights Connects a network cable.

Green (right): The network is connected.

●

Amber (left): The network is showing activity.

●

4 Chapter 2 Getting to know your computer

Left

Component Description

(1)

(2) Vent Enables airflow to cool internal components.

(3)

(4)

(5)

Power connector Connects an AC adapter.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard,

mouse, external drive, printer, scanner or USB hub. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.

NOTE: USB charging ports can also charge select

models of cell phones and MP3 players, even when the computer is off.

NOTE: For details about different types of USB ports, see Using a USB device on page 47.

Audio-out (headphone)/Audio-in (microphone) jack

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the

Regulatory, Safety, and Environmental Notices

this guide, from the Start screen, type support, and then select the HP Support Assistant app.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

. To access

(6) Smart card reader Supports optional Smart cards.

Left 5

Display

Component Description

(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless

local area networks (WLAN).

(2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless

wide area networks (WWAN).

(3) Internal microphones (2) Record sound.

(4) Webcam light (select models only) On: The webcam is in use.

(5) Webcam (select models only) Records video and captures photographs. Some models allow

you to video conference and chat online using streaming video.

For information on using the webcam, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

(6) Internal display switch Turns off the display or initiates Sleep if the display is closed

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the

Environmental Notices

and then select the HP Support Assistant app.

that applies to your country or region. To access this guide, from the Start screen, type support,

Regulatory, Safety, and

6 Chapter 2 Getting to know your computer

Top

TouchPad

Component Description

(1) Pointing stick Moves the pointer and selects or activates items on the

screen.

(2) Left pointing stick button Functions like the left button on an external mouse.

(3) TouchPad on/off button Turns the TouchPad on and off.

(4) TouchPad zone Moves the pointer and selects or activates items on the

screen.

(5) Left TouchPad button Functions like the left button on an external mouse.

(6) Right pointing stick button Functions like the right button on an external mouse.

(7) Right TouchPad button Functions like the right button on an external mouse.

Top 7

Lights

Component Description

(1)

(2)

(3) Num lock light On: Num lock is on.

(4)

Power light

Microphone mute light

Wireless light White: An integrated wireless device, such as a wireless

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a power-

●

saving state. The computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation. Hibernation

●

is a power-saving state that uses the least amount of power.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see Using power-saving

states on page 36.

Amber: microphone sound is off.

●

Off: microphone sound is on.

●

local area network (WLAN) device and/or a Bluetooth® device, is on.

NOTE: On some models, the wireless light is amber when

all wireless devices are off.

(5)

Mute light

8 Chapter 2 Getting to know your computer

Amber: Computer sound is off.

●

White: Computer sound is on.

●

Component Description

(6) Caps lock light White: Caps lock is on, which switches the keys to all capital

letters.

(7) TouchPad light

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

●

Top 9

Buttons, speakers, and fingerprint reader (select models only)

Component Description

(1)

Power button

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button briefly to

●

initiate Sleep.

When the computer is in the Sleep state, press the

●

button briefly to exit Sleep.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see

states on page 36.

To learn more about your power settings, see your power options. From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of applications.

Using power-saving

(2)

Wireless button Turns the wireless feature on or off but does not establish a

10 Chapter 2 Getting to know your computer

wireless connection.

Component Description

(3)

(4) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password

Volume mute button Mutes and restores speaker sound.

logon.

Top 11

Keys

Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) fn key Executes frequently used system functions when pressed

in combination with a function key, the num lk key, the esc key, or the b key.

(3)

(4) Function keys Execute frequently used system functions when pressed in

(5) Embedded numeric keypad When the keypad is turned on, it can be used like an

(6)

(7) num lk key Turns the embedded numeric keypad on and off when

Windows key Returns you to the Start screen from an open app or the

Windows desktop.

NOTE: Pressing the Windows key again will return you to

the previous screen.

combination with the fn key.

external numeric keypad.

Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

Windows applications key Displays options for a selected object.

pressed in combination with the fn key.

Alternates between the navigational and numeric functions on the integrated numeric keypad.

12 Chapter 2 Getting to know your computer

Bottom

Component Description

(1) Wireless and memory module

compartment

(2) Travel battery connector Connects an optional travel battery.

(3) Vents (2) Enable airflow to cool internal components.

(4) Speakers (2) Produce sound.

(5) Hard drive bay Contains the hard drive.

Contains the wireless and memory modules.

CAUTION: To prevent an unresponsive system,

replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Bottom 13

Component Description

(6)

(7) Battery bay and SIM slot Holds the battery. Supports a wireless subscriber

Battery release latch Releases the battery from the battery bay.

identity module (SIM). The SIM slot is located inside the battery bay.

14 Chapter 2 Getting to know your computer

Front

Component Description

(1)

(2)

(3)

Wireless light White: An integrated wireless device, such as a

wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

NOTE: On some models, the wireless light is amber

when all wireless devices are off.

Power light

AC adapter/Battery light

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a

●

power-saving state. The computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation.

●

Hibernation is a power-saving state that uses the least amount of power.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see

Using power-saving states on page 36.

White: The computer is connected to external

●

power and the battery is charged from 90 to 99 percent.

Amber: The computer is connected to external

●

power and the battery is charged from 0 to 89 percent.

Blinking amber: A battery that is the only

●

available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: The battery is fully charged.

●

(4)

Hard drive light

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily

●

parked the hard drive.

NOTE: For more information about HP 3D

DriveGuard, see

models only) on page 54.

Using HP 3D DriveGuard (select

Front 15

3 Connecting to a network

Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

Wireless local area network (WLAN) device (select models only)—Connects the computer to

●

wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.

HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN)

●

device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

Bluetooth device (select models only)—Creates a personal area network (PAN) to connect to

●

other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.

For more information about wireless technology, see the information and website links provided in HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

Using the wireless controls

You can control the wireless devices in your computer using these features:

Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless

●

button)

Operating system controls

●

Using the wireless button

The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when you turn on the computer.

The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light is off, all wireless devices are off.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

16 Chapter 3 Connecting to a network

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously.

Using operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems.

To use operating system controls:

1. From the Start screen, type control panel, and then select Control Panel.

2. Select Network and Internet, and then select Network and Sharing Center.

For more information, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

NOTE: The terms

A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points

●

that can accommodate a large number of computers and accessories and can separate critical network functions.

A home or small office WLAN typically uses a wireless router, which allows several wireless and

●

wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.

To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).

wireless router

Using an Internet service provider

When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.

NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this

information and store it in a safe place.

Setting up a WLAN

To set up a WLAN and connect to the Internet, you need the following equipment:

and

wireless access point

are often used interchangeably.

A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from

●

an Internet service provider

A wireless router (2) (purchased separately)

●

A wireless computer (3)

●

NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type

of modem you have.

Connecting to a wireless network 17

The illustration below shows an example of a wireless network installation that is connected to the Internet.

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.

Configuring a wireless router

For help in configuring a wireless router, see the information provided by your router manufacturer or your ISP.

NOTE: It is recommended that you initially connect your new wireless computer to the router by

using the network cable provided with the router. When the computer successfully connects to the Internet, disconnect the cable, and access the Internet through your wireless network.

Protecting your WLAN

When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer in a hotspot, limit your network activities to e-mail that is not confidential and basic Internet surfing.

Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals. Take the following precautions to protect your WLAN:

Use a firewall.

●

A firewall checks both data and requests for data that are sent to your network, and discards any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types.

Use wireless encryption.

●

Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

Connecting to a WLAN

To connect to the WLAN, follow these steps:

1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless

light is off, press the wireless button.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

2. From the Windows desktop or Start screen, point to the far-right upper or lower corner of the

screen to display the charms.

18 Chapter 3 Connecting to a network

3. Select Settings, and then click the network status icon.

4. Select your WLAN from the list.

5. Click Connect.

If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the code, and then click Sign in.

NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.

NOTE: If you do not see the WLAN you want to connect to, from the Windows desktop, right-

click the network status icon, and then select Open Network and Sharing Center. Click Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection.

6. Follow the on-screen instructions to complete the connection.

After the connection is made, place the mouse pointer over the network status icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.

NOTE: The functional range (how far your wireless signals travel) depends on WLAN

implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.

Using HP Mobile Broadband (select models only)

HP Mobile Broadband enables your computer to use WWANs to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a network operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage.

When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots.

HP supports the following technologies:

HSPA (High Speed Packet Access), which provides access to networks based on the Global

●

System for Mobile Communications (GSM) telecommunications standard.

EV-DO (Evolution Data Optimized), which provides access to networks based on the code

●

division multiple access (CDMA) telecommunications standard.

LTE (Long Term Evolution), which provides access to networks supporting LTE technology.

●

You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label inside the battery bay of your computer.

Some mobile network operators require the use of a SIM. A SIM contains basic information about you, such as a personal identification number (PIN), as well as network information. Some computers include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.

mobile network operator

), which in most cases is a cellular phone

For information about inserting and removing the SIM, see

models only) on page 20 in this chapter.

For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer.

Inserting and removing a SIM (select

Connecting to a wireless network 19

Inserting and removing a SIM (select models only)

CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.

To insert a SIM, follow these steps:

1. Turn off the computer by using the Shut down command.

2. Close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface, with the battery bay toward you.

6. Remove the battery.

7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.

NOTE: The SIM in your computer may look slightly different from the illustration in this section.

NOTE: See the image on the battery bay to determine which way the SIM card should be

inserted into your computer.

8. Replace the battery.

NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.

9. Reconnect external power.

10. Reconnect external devices.

11. Turn on the computer.

To remove a SIM, press in on the SIM, and then remove it from the slot.

Using GPS (select models only)

Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems.

For more information, see the HP GPS and Location software Help.

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