This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
ATI and ATI Mobility Radeon are
trademarks of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Arrandale,
Core, and Pentium are trademarks of Intel
corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: June 2010
Document Part Number: 616710-001
Page 3
MSG revision history
RevisionPublication dateDescription
AOctober 2010
Added newly supported hard drives to spare parts listings in the
●
following locations:
storage devices on page 27, Sequential part number listing
on page 30, Hard drive on page 43.
Added newly supported memory modules to spare parts listings in the
●
following locations:
Sequential part number listing on page 30, Memory module
on page 51.
●Added newly supported processors to spare parts listings in the
following locations: Computer major components on page 18,
Sequential part number listing on page 30, Processor on page 83.
●Added newly supported system boards to spare parts listings in the
following locations:
Sequential part number listing on page 30, System board
on page 75.
Added newly supported back covers to spare parts listings in the
●
following locations: Computer major components on page 18,
Sequential part number listing on page 30, Display assembly
components on page 24, Display assembly on page 69.
●Added newly supported display assemblies to spare parts listings in
the following locations:
Sequential part number listing on page 30, Display assembly
components on page 24, Display assembly on page 69.
●Added newly supported optical drives to spare parts listings in the
following locations: Computer major components on page 18, Mass
storage devices on page 27, Sequential part number listing
on page 30, Optical drive on page 46.
Computer major components on page 18, Mass
Computer major components on page 18,
Computer major components on page 18,
Computer major components on page 18,
BDecember 2010
Added newly supported processors to spare parts listings in the
●
following locations:
Sequential part number listing on page 30, Processor on page 83.
Added newly supported system boards to spare parts listings in the
●
following locations:
Sequential part number listing on page 30, System board
on page 75.
Computer major components on page 18,
Computer major components on page 18,
ENWWiii
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iv MSG revision historyENWW
Page 5
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
Index ................................................................................................................................................................. 127
WirelessIntegrated wireless local area network (WLAN)
options by way of wireless module:
2 wireless antennas built into display assembly√√
Support for no-WLAN option√√
Support for the following WLAN formats:
Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter√√
Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter√√
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070
Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth
2.1+EDR Combo Adapter (BT3.0+HS ready)
√√
√√
√√
√√
√√
External media card (select
models only )
PortsAudio-in (stereo microphone)√√
Audio-out (stereo headphone)√√
High-Definition Multimedia Interface (HDMI) version 1.3
Hot plug/unplug with auto-detect√√
RJ-11 (modem, select models only)√√
RJ-45 (Ethernet)√√
USB (3; one is an eSATA/USB port)√√
VGA (Dsub 15-pin) supporting 1600 × 1200 external
Multi-pin AC power√√
Keyboard/pointing devicesFull-size keyboard with numeric keypad, 43.9-cm (17.3-
TouchPad with 2 buttons and 2-way scroll (taps enabled
Digital Media Slot supporting SD, MMC, MS, MSPro, xD
cards. Supports mini versions of SD, MMC, MS Duo with
adapter, not included
supporting 1080p with High-bandwidth Digital Content
Protection (HDCP) key (select models only)
resolution at 75 Hz
in)
as default)
√√
√√
√√
√√
√√
ENWW3
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CategoryDescriptionHP G72HP G72
DiscreteUMA
Power requirements6-cell, 2.20 Ah, 47 Wh battery√√
6-cell, 2.55 Ah, 55 Wh battery√√
6-cell, 2.8 Ah, 62 Wh battery√√
65-W AC adapter with localized cable plug support√
90-W AC adapter with localized cable plug support√
SecurityKensington Security Lock√√
Operating systemPreinstalled:
Windows® 7 Home Premium (32 & 64 bit)√√
Windows 7 Home Basic (32 & 64 bit)√√
Free DOS√√
ServiceabilityEnd-user replaceable parts:
AC adapter√√
Battery (system)√√
Hard drive√√
Memory module√√
Optical drive√√
Mini-card devices√√
4Chapter 1 Product descriptionENWW
Page 15
2External component identification
Identifying the hardware
Components included with the computer might vary by region and model. The illustrations in this
chapter identify the standard features on most computer models.
To see a list of hardware installed in the computer:
1.Select Start > My Computer.
2.In the left pane of the System Tasks window, select View system information.
3.Select Hardware tab > Device Manager.
Add hardware or modify computer configurations using Device Manager.
ENWWIdentifying the hardware5
Page 16
Top components
TouchPad
ComponentDescription
(1)TouchPad lightOff—Touchpad is on.
Amber—Touchpad is off.
(2)TouchPad zoneMoves the pointer and selects or activates items on the
(3)Left TouchPad buttonPress the left side of the TouchPad button to execute
(4)Right TouchPad buttonPress the right side of the TouchPad button to execute
*This table describes factory settings.
screen.
functions like the left button on an external mouse.
functions like the right button on an external mouse.
To view or change the pointing device preferences:
1.Select Start > Devices and Printers.
2.Right-click the device representing the computer.
3.Select Mouse settings.
6Chapter 2 External component identificationENWW
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Lights
ComponentDescription
(1) TouchPad light●Off—TouchPad is enabled.
Amber—TouchPad is disabled.
●
(2)Caps lock lightOn—Caps lock is on
(3) Power light
(4) Wireless light●White—An integrated wireless device, such as a
(5)num lk light
On—The computer is on.
●
●Flashing—The computer is in Sleep.
Off—The computer is off or in Hibernation.
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber—No wireless devices are detected.
On—The numeric function of the keypad is enabled.
●
●Off—The navigation function of the keypad is
enabled.
ENWWTop components7
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Button and speakers
ComponentDescription
(1) Power button●When the computer is off, press the button to turn on
(2)Speakers grillTwo integrated speakers produce sound.
*This table describes factory settings. For information about changing factory settings, see the user guides located in Help
and Support.
the computer.
When the computer is on, press the button to initiate
●
Sleep.
When the computer is in Sleep, press the button to exit
●
Sleep.
●When the computer is in Hibernation, press the button
to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least five seconds to turn off the
computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options.
8Chapter 2 External component identificationENWW
Page 19
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination
with the fn key.
(2)fn keyDisplays system information when pressed in conjunction
with the esc key.
(3) Windows logo keyDisplays the Windows Start menu.
(4) Windows applications keyDisplays a shortcut menu for items where the cursor is
(5)Integrated numeric keypad keysUsed like the keys on an external numeric keypad.
(6)Action keysExecutes frequently-used system actions.
positioned
ENWWTop components9
Page 20
Display
ComponentDescription
(1)Internal microphoneRecords sound.
(2)Integrated webcam (select models only)Records audio and video and captures still photographs.
(3)Webcam light (select models only)On—The webcam is in use.
10Chapter 2 External component identificationENWW
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Right-side components
ComponentDescription
(1) Optical driveReads and writes to optical discs.
(2)Optical drive light on release buttonFlashing—The optical drive light is being accessed.
(3)USB portConnects an optional USB device.
(4)RJ-11 (modem) jack (select models only)Connects a modem cable.
(5)AC adapter light●Flashing white—The computer is in Sleep.
On white—The computer is connected to external power.
●
Flashing amber—The computer is charged.
●
●Off—The computer is not connected to external power.
(6)Power connectorConnects an AC adapter.
(7)Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it might not prevent the computer from being mishandled
or stolen.
ENWWRight-side components11
Page 22
Left-side components
ComponentDescription
(1)External monitor portConnects an external VGA monitor or projector.
(2)VentEnables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(3)HDMI port (select models only)Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio
component.
NOTE: Depending on the computer model, the computer
might include an HDMI port or a USB port at this location.
(4)Network connection lightWhite—The computer is connected to the network.
(5)RJ-45 (network) jackConnects a network cable.
(6)Network activity lightAmber—Data is being transmitted over the network.
(7)USB ports (2)Connects an optional USB devices.
(8)Audio-in (microphone) jackConnects an optional computer headset microphone,
(9)Audio-out (headphone) jackProduces sound when connected to optional powered
(10)Digital Media Slot (select models only)Supports the following optional digital card formats:
stereo array microphone, or monaural microphone.
stereo speakers, headphones, earbuds, a headset, or
television audio.
●Memory Stick (MS)
●Memory Stick Pro (MSP)
●MultiMediaCard (MMC)
Secure Digital (SD) Memory Card
●
xD-Picture Card (XD)
●
(11)Drive lightOn—The hard drive is in use.
12Chapter 2 External component identificationENWW
Page 23
Bottom components
ComponentDescription
(1)Battery bayHolds the battery.
(2)Vents (5)Enable airflow to cool internal components.
(3)Battery release latchReleases the battery from the battery bay.
(4)Hard drive bayHolds the hard drive.
(5)Memory module compartmentContains two memory module slots and, on select
Wireless antennas
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
models, the wireless LAN (WLAN) device.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact technical support
through Help and Support.
At least two antennas send and receive signals from one or more wireless devices. These antennas
are not visible from the outside of the computer.
ENWWBottom components13
Page 24
NOTE:For optimal transmission, keep the areas immediately around the antennas free from
obstructions.
To review the wireless regulatory notices, see to the section of the Regulatory, Safety andEnvironmental Notices that applies to your country or region. These notices are located in Help and
Support.
14Chapter 2 External component identificationENWW
Page 25
Additional hardware components
ComponentDescription
(1)Power cord*Connects an AC adapter to an AC outlet.
(2)AC adapterConverts AC power to DC power.
(3)Battery*Powers the computer when the computer is not plugged into
*Power cords vary in appearance by country or region.
external power.
ENWWAdditional hardware components15
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16Chapter 2 External component identificationENWW
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3Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model
number located in the battery bay of the computer.
ComponentDescription
(1)Product nameThe name affixed to the front of the computer.
(2)Serial number (s/n)An alphanumeric identifier that is unique to each product.
(3)Part number/Product number (p/n)This number provides specific information about the product’s
(4)Warranty periodThe duration of the warranty period for the computer.
(5)Model descriptionAn alphanumeric identifier used to locate documents, drivers, and
ENWWSerial number location17
hardware components. The part number helps a service technician
to determine what components and parts are needed.
support for the computer.
Page 28
Computer major components
18Chapter 3 Illustrated parts catalogENWW
Page 29
ItemDescriptionSpare part number
(1)43.9-cm (17.3-in) High Definition (HD), light-emitting diode (LED) display assembly
for use in:
NOTE: For more display assembly internal component spare part information, see
Display assembly components on page 24.
●Biscotti computer models612094–001
(2)Keyboard (includes keyboard cable) for use in:
●Czech Republic (for models 1.0 and 1.1 only)615850-221
●Germany (for models 1.0 and 1.1 only)615850-041
●for International use (for models 1.0 and 1.1 only)615850-B31
Matte black computer models612095-001
●
Charcoal computer models (for models 1.1 and 1.2 only)620538-001
●
Adriatics (for models 1.0 and 1.1 only)615850-BA1
●
Belgium (for models 1.0 and 1.1 only)615850-A41
●
France (for models 1.0 and 1.1 only)615850-051
●
French Canada (for model 1.1 only)615850-121
●
Greece (for models 1.0 and 1.1 only)615850-DJ1
●
Hungry (for models 1.0 and 1.1 only)615850-211
●
●Norway (for models 1.0 and 1.1 only)615850-DH1
●Saudi Arabia (for models 1.0 and 1.1 only)615850-171
●Turkey (for models 1.0 and 1.1 only)615850-141
(3)Power button board616495-001
(4)Speaker assembly (includes cable)616498-001
(5)Top cover (includes TouchPad board) for use in:
●Biscotti computer models616490-001
Israel (for models 1.0 and 1.1 only)615850-BB1
●
Italy (for models 1.0 and 1.1 only)615850-061
●
Portugal (for models 1.0 and 1.1 only)615850-131
●
Russia (for models 1.0 and 1.1 only)615850-251
●
Spain (for models 1.0 and 1.1 only)615850-071
●
Switzerland (for models 1.0 and 1.1 only)615850-BG1
●
United Kingdom (for models 1.0 and 1.1 only)615850-031
●
United States (for models 1.1 and 1.2 only)615850-001
●
Matte black computer models616492-001
●
(6)Touchpad button board (includes bracket and cable)616493-001
Charcoal computer models (for models 1.1 and 1.2 only)620542-001
●
ENWWComputer major components19
Page 30
ItemDescriptionSpare part number
(7)Fan/heat sink assembly (includes replacement thermal material) for use with:
Atheros AR9285 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania,
●
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan,
Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, China,
Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire,
Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya,
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique,
Nether Antilles, French Guiana, Aruba, British Virgin Islands, Bermuda, Syria,
Guadeloupe, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines,
Poland, Portugal, Republic of Moldova, Romania, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates,
United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zambia, and Zimbabwe
518436-002
●Intel Centrino Wireless-N 1000 802.11b/g/n 1x2 WLAN module for use in
Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cameroon, Canada, Cape Verde, the Cayman Islands, the Central
African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guam, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's
Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the
Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra
Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, the U.S.
Virgin Islands, the United States, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
593530-001
ENWWComputer major components21
Page 32
ItemDescriptionSpare part number
●Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
●Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(12)Modem module (select models only) (for model 1.0 only) 510100-001
(13)System board (includes replacement thermal material) for use in:
●HD 5430/512 MB discrete system board with card reader 1.1 (for model 1.1 only)615848-001
●HD UMA system board with card reader (for model 1.2 only)629122-001
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, the Cayman Islands,
the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua
New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland,
Portugal, Puerto Rico, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra
Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab
Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
The following tools are needed to complete the removal and replacement procedures:
●Flat-bladed screwdriver
●Magnetic screwdriver
Phillips P0 and P1 screwdrivers
●
Service considerations
Before disassembly or assembly procedures, review and adhere to all service considerations.
NOTE:As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when
handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.
ENWWPreliminary replacement requirements35
Page 46
Cables and connectors
CAUTION:When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Drive handling
CAUTION:Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
36Chapter 4 Removal and replacement proceduresENWW
Page 47
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage might have occurred.
An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a
normal cycle. Or the device might function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION:To prevent damage to the computer when removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION:A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V5,000 V3,000 V
Motions of bench worker6,000 V800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
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Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
●
packaging.
●Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
●
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
●
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded
●
tools and equipment.
●Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
●
materials.
●Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
●Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
●Turn off power and input signals before inserting or removing connectors or test equipment.
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Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
●
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips
must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
●Conductive tabletop workstations with ground cords of one megohm resistance
●Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
●Metal tote boxes
●Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
MaterialUseVoltage protection level
Antistatic plasticBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
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Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 75 screws, in 12 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.
Serial number
The serial number label, located in the battery bay of the computer, provides important information
that you may need when contacting technical support.
ComponentDescription
(1)Product nameThe name affixed to the front of the computer.
(2)Serial number (s/n)An alphanumeric identifier that is unique to each product.
(3)Part number/Product number (p/n)This number provides specific information about the product’s
hardware components. The part number helps a service technician
to determine what components and parts are needed.
(4)Warranty periodThe duration of the warranty period for the computer.
(5)Model descriptionAn alphanumeric identifier used to locate documents, drivers, and
support for the computer.
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Computer feet
DescriptionSpare part number
Rubber Feet Kit616499-001
The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the
locations illustrated below.
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Battery
DescriptionSpare part number
6 cell, 2.20 Ah, 47 Wh593553-001
6 cell, 2.55 Ah, 55 Wh593554-001
Before disassembling the computer:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
Remove the battery:
1.Turn the computer upside down on a flat surface.
2.Slide the battery release latch (1) to release the battery.
3.Pivot the battery (2) upward and lift it out of the computer (3).
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge
downward until the battery is seated. The battery release latch automatically locks the battery into
place.
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Hard drive
NOTE:The hard drive spare part kit includes a hard drive bracket and hard drive connector. The
hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also
available in the Hard Drive Hardware Kit.
DescriptionSpare part number
750 GB, 5400 rpm (for model 1.1 only)603787-001
640 GB, 5400 rpm603785-001
500 GB, 7200 rpm615085-001
320 GB, 5400 rpm (for model 1.1 only)622643-001
320 GB, 7200 rpm615084-001
250 GB, 7200 rpm615083-001
160 GB, 7200 rpm (for models 1.0 and 1.1 only)615082-001
Hard drive hardware kit (not illustrated, includes connector, bracket, and screws)615086-001
Before removing the hard drive:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
Remove the hard drive:
1.Position the computer with the front toward you.
2.Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the hard drive cover to the
computer.
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3.Lift the left side of the hard drive cover (2), swing it forward, and remove the cover (3). The hard
drive cover is included in the plastics kit, spare part number 616497-001.
4.Remove the four Phillils PM2.5x5.0 screws (1) that secure the hard drive to the computer. Use
the mylar tabs (2) to lift up the hard drive. Disconnect the hard drive cable from the system board
(3) and lift the hard drive out (4) of the hard drive bay.
5.To replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the
hard drive bracket to the hard drive
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6.Grasp the two attached Mylar tabs and pull the bracket straight up to remove it from the hard
drive (2).
Reverse this procedure to install the hard drive.
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Optical drive
NOTE:The optical drive spare part kit includes an optical drive bezel and optical drive bracket.
DescriptionSpare part number
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with:
Biscotti computer models614549-001
●
●Matte black computer models616482-001
Charcoal computer models (for models 1.1 and 1.2 only)620541-001
●
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:
●Biscotti computer models614548-001
Matte black computer models616480-001
●
Charcoal computer models (for models 1.1 and 1.2 only)620540-001
●
Before removing the optical drive:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
5.Remove the wireless/memory module compartment cover (see
Battery on page 42).
Memory module on page 51).
Remove the optical drive:
1.Position the computer upside down with the front toward you.
2.Remove the Phillips PM2.5x5.0 screw (1) that is identified by the optical disk icon.
3.Insert a thin tool, such as a screw driver (2), into the release access slot in the hard drive bay.
46Chapter 4 Removal and replacement proceduresENWW
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4.Grasp the bezel and slide the optical drive out of the computer (3).
5.To replace the optical drive bracket, position the optical drive with the optical drive bracket
toward you.
6.Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical
drive.
7.Remove the optical drive bracket (2).
Reverse the above procedure to reassemble and install the optical drive.
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready) (for models 1.1 and 1.2 only)
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready) (for models 1.1 and 1.2 only)
600370-001
602992-001
Before removing the WLAN module:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
Remove the WLAN module:
1.Turn the computer upside down with the front toward you.
2.Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the wireless/memory module
compartment cover.
3.Lift the back side of the memory module cover (2).
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4.Lift the cover off the computer (3). The wireless/memory module compartment cover is included
in the plastics kit, spare part number 616497-001.
5.Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wireless
module.
6.Remove the Phillips PM2.0×3.0 screw (3) that secures the WLAN module to the computer. (The
edge of the module opposite the slot rises away from the computer.)
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7.Remove the WLAN module (4) by pulling it away from the slot at an angle.
CAUTION:To prevent an unresponsive system, replace the wireless module only with a
wireless module authorized for use in the computer by the governmental agency that regulates
wireless devices in your country or region. If you replace the module and then receive a warning
message, remove the module to restore computer functionality, and then contact technical
support through Help and Support.
NOTE:WLAN modules are designed with a notch (5) to prevent incorrect insertion into the
WLAN module slot.
Reverse this procedure to install a WLAN module.
50Chapter 4 Removal and replacement proceduresENWW
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Top cover (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 54)
Top cover on page 57)
Remove the modem module:
1.Turn the computer upright with the front toward you.
2.Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the system
board.
3.Lift up on the front of the modem module (2) to disconnect it from the system board.
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Reverse the above procedure to install the modem module, and be sure that the connector on the
bottom of the modem module connects firmly into the system board.
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USB board
DescriptionSpare part number
USB board616494-001
Before removing the USB board:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
the computer, and then shut it down through the operating system.
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Top cover (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 54)
Top cover on page 57)
Remove the USB board:
1.Position the computer upright with the right side toward you.
2.Disconnect the USB board cable (1) from the system board.
3.Remove the Phillips PM2.5×6.0 screw (2) that secures the USB board to the base enclosure.
4.Lift the USB board (3) straight up to remove it from the computer. The USB cable is available
with the cable kit using spare part number 616502-001
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Reverse this procedure to install the USB board.
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Power connector
DescriptionSpare part number
Power connector (includes cable)616496-001
Before removing the power connector cable:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Top cover (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 54)
Top cover on page 57)
Remove the power connector cable:
1.Turn the computer upright with the right side toward you.
2.Disconnect the power connector cable (1) from the system board.
3.Lift the power connector (2) from the clips built into the base enclosure.
Reverse this procedure to install the power connector.
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Bluetooth module
DescriptionSpare part number
Bluetooth module (for model 1.0 only)537921–001
Bluetooth module cable (for model 1.0 only)605904–001
Before removing the Bluetooth module:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Top cover (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 54)
Top cover on page 57)
Remove the power connector cable:
1.Turn the computer upright with the right side toward you.
2.Disconnect the Bluetooth module cable (1) from the system board.
3.Remove the Bluetooth module (2).
Reverse this procedure to install the Bluetooth module.
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Display assembly
DescriptionSpare part number
39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in:
Biscotti computer models612094-001
●
Matte black computer models612095-001
●
●Charcoal computer models (for models 1.1 and 1.2 only)620538-001
Before removing the display assembly:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
5.Disconnect the wireless antenna cables from the WLAN module (see
Battery on page 42).
WLAN module
on page 48).
6.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Top cover (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 54)
Top cover on page 57)
Remove the display assembly:
1.Turn the computer display-side up, with the front toward you.
2.Open the display as far as possible.
3.Disconnect the display panel cable (1) and the microphone cable (2) from the system board and
remove it from its routing channel.
4.Pull the antenna cables through the opening in the top cover (3) and disengage the cables from
the clip in the routing channel leading to the display hinge (4).
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5.Disconnect the webcam cable (5) from the system board and release it from the clips that attach
it to the system board.
CAUTION:Support the display assembly when removing the display screws in the following
steps. Failure to support the display assembly can result in damage to the assembly and other
components.
6.Remove the five black Phillips PM2.5×7.0 screws (1) that secure the display assembly to the
computer.
7.Lift the display panel (2) straight up to remove it.
Reverse this procedure to install the display assembly.
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8.To replace any of the display assembly internal components, remove the following screw covers
and screws:
(1) Two mylar screw covers on the display bezel bottom edge
(2) Two Phillips PM2.5×4.0 screws
The display screw covers are included in the display rubber kit, spare part number 612106-001.
9.Flex the inside edge of the top (1), the left and right sides (2), and the bottom (3) of the display
bezel until the bezel disengages from the display back cover.
10. Remove the display bezel (4).
Reverse this procedure to install the display bezel.
11. To replace the webcam module (select models only), lift the webcam module as far from the
display enclosure as the webcam module cable allows.
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12. Disconnect the webcam module cable (1) from the webcam module, and remove the webcam
module (2). The webcam module is available using spare part number 612109-001.
Reverse this procedure to install the webcam module.
13. To replace the display hinge covers, remove the two Phillips PM2.5×6.0 screws (1) that secure
each hinge to the display enclosure.
14. Remove the display hinge covers (2). The display hinge covers are available using spare part
number 612105-001.
Reverse this procedure to install the display hinge covers.
15. To replace the display panel, remove eight phillips PM2.5×6.0 screws (1) that secure the display
panel to the display enclosure.
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16. Remove the display panel (2) from the display enclosure. The display panel is available using
the spare part number 612097-001.
Reverse this procedure to install the display panel.
17. To replace the display panel brackets, remove the three Phillips PM2.0×3.0 screws (1) that
secure each bracket to the display panel.
18. Remove the display panel brackets (2) from the display panel. The display panel brackets are
available using spare part number 612104-001.
Reverse this procedure to install the display panel brackets.
19. To replace the wireless antenna transceivers, lift up on the silver transceiver (1) and release the
adhesive material from the display cover (2).
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20. Lift up to remove the antenna transceivers (3). The wireless antenna transceivers with cable is
available using spare part number 612108-001.
Reverse this procedure to install the display wireless antenna transceivers.
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System board
NOTE:The system board spare part kit includes UMA or discrete graphics subsystem memory and
replacement thermal material.
DescriptionSpare part number
HD 5430/1 G discrete system board with card reader 1.1 (for model 1.1 only)615847-001
HD 5430/512 MB discrete system board with card reader 1.1 (for model 1.1 only)615848-001
HD 5430/512 MB discrete system board with card reader (for model 1.0 only)629120-001
HD 5430/1 G discrete system board with card reader (for model 1.0 only)629121-001
HD UMA system board with card reader (for model 1.2 only)629122-001
HD 1G discrete system board with card reader (for model 1.2 only)630948-001
HD 512 MB discrete system board with card reader (for model 1.2 only)630949-001
HD UMA system board with card reader (for model 1.2 only)630950-001
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
RTC battery (see
●
Memory modules (see
●
WLAN module (see
●
Modem module (see
●
RTC battery on page 52)
Memory module on page 51)
WLAN module on page 48)
Modem module on page 63)
Before removing the system board:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.WLAN module (see
Hard drive on page 43)
Optical drive on page 46)
WLAN module on page 48)
d.Memory module (see
e.RTC battery (see
f.Keyboard (see
g.Top cover (see
Memory module on page 51)
RTC battery on page 52)
Keyboard on page 54)
Top cover on page 57)
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h.Modem module (see Modem module on page 63)
i.Display assembly (see
Remove the following cables from the system board:
Power connector cable (see
●
USB board cable (see
●
Bluetooth module cable (see
●
Remove the system board:
1.Turn the computer upright with the right side toward you.
2.Remove the three Phillips PM2.5×4.0 (1) screws that secure the system board to the computer.
3.Grasp the right edge (2) of the system board.
4.Lift the system board (3), and pull it away from the base enclosure at an angle.
Display assembly on page 69)
Power connector on page 67)
USB board on page 65)
Bluetooth module on page 68)
Reverse this procedure to install the system board.
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5.To replace the modem module cable, remove the RJ-11 connector cable from the clips (1), and
then lift the connector straight up (2) and out of the computer. The modem module cable is
available with the cable kit using spare part number 616502-001.
Reverse this procedure to install the modem module cable.
6.To replace the optical drive cable, remove the two Phillips PM2.0x6.0 screws (1), and then lift
the connector straight up (2) and out of the computer. The optical drive cable is available with
the cable kit using spare part number 616502-001.
Reverse this procedure to install the optical drive cable.
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
Fan/heat sink assembly (see
●
●Processor (see
Processor on page 83)
Fan/heat sink assembly on page 79)
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Reverse the preceding procedure to install the system board.
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Fan/heat sink assembly
DescriptionSpare part number
Fan/heat sink assembly (includes replacement thermal material) for use only with computer
models with UMA graphics subsystem memory
Fan/heat sink assembly (includes replacement thermal material) for use only with computer
models with discrete graphics subsystem memory
Thermal pad634363-001
606013-001
606014-001
Before removing the fan/heat sink assembly:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
4.Remove the battery (see
Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 54)
d.Top cover (see
e.Speaker assembly (see
f.Display assembly (see
g.System board (see
Top cover on page 57)
Speaker assembly on page 60)
Display assembly on page 69)
System board on page 75)
Remove the fan/heat assembly (fan/heat sink appearance might vary):
NOTE:Steps 1 through 4 apply only to computer models equipped with graphics subsystems
having UMA memory.
1.Turn the system board right-side up, with the front toward you.
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2.Disconnect the fan cable from the system board.
3.Follow the sequence embossed on heat sink to loosen the four Phillips PM2.5×7.0 captive
screws (1) that secure the fan/heat sink assembly to the system board.
NOTE:Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it might be necessary to move the fan/heat sink
assembly from side to side to detach the assembly.
4.Remove the fan/heat sink assembly (2) by lifting straight up.
NOTE:Steps 5 through 8 apply only to computer models equipped with graphics subsystems
having discrete memory.
5.Turn the system board right-side up, with the front toward you.
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6.Disconnect the fan cable from the system board.
7.Loosen the two Phillips captive screws (1) and four Phillips spring-loaded captive screws (2) that
secure the fan/heat sink assembly.
NOTE:Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it might be necessary to move the fan/heat sink
assembly from side to side to detach the assembly.
8.Remove the fan/heat sink assembly (3) by lifting straight up.
Reverse this procedure to install the fan/heat sink assembly.
The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1),(3) and the processor (2) and video components (4) each time the fan/heat sink assembly is
removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink
assembly is reinstalled.
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NOTE:Thermal pads and thermal paste are included with all fan/heat sink assembly, system board,
and processor spare part kits.
The following illustration shows the locations for thermal material on systems with UMA graphics
subsystems.
The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1)
and (3), and the processor component (2), each time the fan/heat sink assembly is removed. Thermal
pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is
reinstalled.
The following illustration shows the locations for thermal material on systems with discrete graphics
subsystems.
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Processor
NOTE:All processor spare part kits include thermal material.
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first disconnecting the power cord from the AC
outlet and then disconnecting the AC adapter from the computer.
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4.Remove the battery (see Battery on page 42).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Top cover (see
e.Speaker assembly (see
f.Display assembly (see
g.System board (see
h.Fan/heat sink assembly (see
Hard drive on page 43)
Optical drive on page 46)
Keyboard on page 54)
Top cover on page 57)
Speaker assembly on page 60)
Display assembly on page 69)
System board on page 75)
Fan/heat sink assembly on page 79)
Remove the processor:
1.Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.
2.Lift the processor (2) straight up and remove it.
NOTE:The gold triangle (3) on the processor must be aligned with the triangle icon (4)
embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
84Chapter 4 Removal and replacement proceduresENWW
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5Setup Utility
Computer Setup in Windows 7
To view the drives installed on the computer, select Start > Computer.
On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive
added to the system, such as a new USB drive, is assigned the next available drive letter.
Starting Setup Utility
Setup Utility is a ROM-based information and customization utility that can be used even when the
Windows operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and
other preferences.
To start Setup Utility:
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
▲
Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
1.Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key.
2.When the Startup Menu displays, press the f10 key.
Using Setup Utility
Changing the language of Setup Utility
The following procedure explains how to change the language of Setup Utility. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1.Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key. When
the Startup Menu displays, press the f10 key.
2.Use the arrow keys to select System Configuration > Language, and then press the enter key.
ENWWComputer Setup in Windows 785
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3.Use the arrow keys to select a language, and then press enter key.
4.When a confirmation prompt with your language selected displays, press the enter key.
5.To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press the enter key.
Changes goes into effect immediately.
Navigating and selecting in Setup Utility
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and
selection are by keystroke.
To choose a menu or a menu item, use the arrow keys.
●
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the
●
arrow keys or the f5 or f6 keys.
To select an item, press the enter key.
●
To close a text box or return to the menu display, press the esc key.
●
To display additional navigation and selection information while Setup Utility is open, press the
●
f1 key.
Displaying system information
The following procedure explains how to display system information in Setup Utility. If Setup Utility is
not open, begin at step 1. If Setup Utility is open, begin at step 2.
1.Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key. When
the Startup Menu displays, press the f10 key.
2.Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3.To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press the enter key.
86Chapter 5 Setup UtilityENWW
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Restoring default settings in Setup Utility
The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1.Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key. When
the Startup Menu displays, press the f10 key.
2.Use the arrow keys to select Exit > Load Setup Defaults, and then press the enter key.
3.When the Setup Confirmation appears, press the enter key.
4.To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press the enter key.
Setup Utility default settings go into effect when the computer restarts.
NOTE:Password, security, and language settings are not changed when you restore the factory
default settings.
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Exiting Setup Utility
You can exit Setup Utility with or without saving changes.
To exit Setup Utility and save changes from the current session:
●
If the Setup Utility menus are not displayed, press the esc key to return to the menu display.
Then use the arrow keys to select Exit > Exit Saving Changes, and then press the enter key.
To exit Setup Utility without saving changes from the current session:
●
If the Setup Utility menus are not displayed, press the esc key to return to the menu display.
Then use the arrow keys to select Exit >Exit Discarding Changes, and then press the enter
key.
After either choice, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE:Some of the Setup Utility menu items listed in this chapter might not be supported by the
computer.
Main menu
SelectTo do this
System information●View and change the system time and date.
Security menu
SelectTo do this
Administrator passwordEnter, change, or delete an administrator password.
Power-On passwordEnter, change, or delete a power-on password.
View identification information about the computer.
●
View specification information about the processor, memory size,
●
system BIOS, and keyboard controller version (select models
only).
88Chapter 5 Setup UtilityENWW
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System Configuration menu
SelectTo do this
Language SupportChange the language of Setup Utility.
Button Sound (select models only)Enable/disable the capacitive button tapping sound.
Virtualization Technology (select models only)Enable/disable the processor Virtualization Technology.
Processor C6 State (select models only)Enable/disable the processor C6 sleep state.
LAN Power Saving (select models only)Enable/disable LAN Power Saving. When enabled, saves power when
Card Reader/1394 Power Saving (select models
only)
Fan Always OnEnabled/disable Fan Always On. When enabled, the computer fan will
Action Keys ModeEnable/disable Action Keys Mode.
Boot OptionsSet the following boot options:
the computer is in DC mode.
Enable/disable Card Reader/1394 Power Saving.
always be on.
●POST hotkey delay (sec.)―Set the delay for the f1, f2, f9, f10, f11,
and f12 functions of Setup Utility in intervals of 5 seconds each (0,
5, 10, 15, 20).
●CD-ROM Boot―Enable/disable boot from CD-ROM.
Floppy Boot―Enable/disable boot from diskette.
●
Internal Network Adapter Boot―Enable/disable boot from the
●
internal network adapter.
Boot Order―Set the boot order for:
●
Notebook Hard Drive
◦
◦Internal CD/DVD ROM Drive
USB Diskette on Key/USB Hard Disk
◦
USB CD/DVD ROM Drive
◦
◦USB Floppy
Network Adapter
◦
Diagnostics menu
SelectTo do this
Hard Disk Self TestRun a comprehensive self-test on the hard drive.
NOTE: On models with two hard drives, this menu option is called the
Primary Hard Disk Self Test.
Secondary Hard Disk Self Test (select models
only)
Memory TestRun a diagnostic test on the system memory.
ENWWComputer Setup in Windows 789
Run a comprehensive self-test on a secondary hard drive.
Page 100
Computer Setup in Linux
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating
system is not working or will not load.
NOTE:Some of the Computer Setup menu items listed in this guide might not be supported by the
computer.
NOTE:Pointing devices are not supported in Computer Setup. Use the keyboard to navigate and
make selections.
NOTE:An external keyboard connected by USB can be used with Computer Setup only if USB
legacy support is enabled.
To start Computer Setup:
1.Turn on or restart the computer.
2.Before the operating system opens and when the F10=ROM Based Setup message displays in
the lower-left corner of the screen, press the f10 key.
Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics,
and System Configuration menus.
1.Open Computer Setup by turning on or restarting the computer, and then pressing the f10 key
when the F10 = ROM Based Setup message appears in the lower-left corner of the screen.
Because Computer Setup is not operating system based, it does not support the TouchPad.
Navigation and selection are by keystroke:
To choose a menu or a menu item, use the arrow keys.
●
To select an item, press the enter key.
●
To close open dialog boxes and return to the main Computer Setup screen, press the esc
●
key.
To view navigation information, press the f1 key.
●
To change the language, press the f2 key.
●
2.Select the File, Security, Diagnostics, or System Configuration menu.
3.To exit Computer Setup, choose one of the following methods:
To exit Computer Setup without saving your preferences, use the arrow keys to select File
●
>Ignore Changes And Exit. Then follow the instructions on the screen.
To save your preferences and exit Computer Setup, use the arrow keys to select File >
●
Save Changes And Exit. Then follow the instructions on the screen.
Your preferences go into effect when the computer restarts.
90Chapter 5 Setup UtilityENWW
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