HP G70 Notebook PC
Compaq Presario CQ70 Notebook PC
Maintenance and Service Guide
Document Part Number: 485462-001
September 2008
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; and performing
computer disassembly procedures.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, Celeron, and
Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S.
registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: September 2008
Document Part Number: 485462-001
Page 3
Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
Å
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
WirelessIntegrated WLAN options by way of wireless module:XXX X
2 wireless antennae built into display assemblyXXXX
XXX X
XXX X
XXX X
XXX X
XXX X
Presario
CQ70
Discrete
HP G70
UMA
HP G70
Discrete
Support for no-WLAN optionXXXX
Support for the following WLAN formats:
■ Atheros AR9280 802.11a/b/g/nXXXX
■ Atheros AR2425 802.11b/gXXXX
■ Broadcom BCM4312 802.11b/gXXXX
■ Intel Wi-Fi Link 5100 802.11 a/b/gXXXX
■ Intel Wi-Fi Link 5100 802.11 a/b/g/nXXXX
External media cardDigital Media Slot supporting SD, MMC, MS, MSPro, xD
cards. With adapter (not included), supports mini
versions of SD, MMC, MS Duo.
PortsAudio-in (stereo microphone)XXXX
Audio-out (stereo headphone)XXXX
High-definition multimedia interface (HDMI) version 1.3
supporting 1080p with high-bandwidth digital content
protection (HDCP) key
RJ-11 (modem)XXXX
RJ-45 (Ethernet, includes link and activity lights)XXXX
USB (3)XXXX
VGA (Dsub 15-pin) supporting 1920 × 1200 external
resolution at 75 Hz, 1600 × 1200 external resolution at
75 Hz (hot plug/unplug with autodetect)
Multi-pin AC powerXXXX
XXX X
XXX X
XXX X
DockingNone
(Continued)
Maintenance and Service Guide1–3
Page 10
Product description
CategoryDescriptionPresario
CQ70
UMA
Keyboard/TouchPadFull-size keyboard
(17-inch with numerical key pad)
TouchPad with 2 TouchPad buttonsXXXX
Supports 2-way scroll with legend XXXX
Taps enabled as defaultXXXX
Power requirements65-W AC adapter with localized cable plug supportXX
90-W AC adapter with localized cable plug support XX
6-cell, 2.20-Ah, 47-Whr batteryXXXX
Security Security cable slotXXXX
Operating systemPreinstalled:
Windows Vista Business 32XXXX
Windows Vista Premium 32XXXX
Windows Vista Home Basic 32XXXX
FreeDOSXXXX
RedFlag LINUXXXXX
ServiceabilityEnd-user replaceable parts:
AC adapterXXXX
XXX X
Presario
CQ70
Discrete
HP G70
UMA
HP G70
Discrete
Battery (system)XXXX
Hard driveXXXX
Memory moduleXXXX
Optical driveXXXX
WLAN moduleXXXX
1–4Maintenance and Service Guide
Page 11
Top components
Display components
2
External component identification
ItemComponentDescription
Internal display switchTurns off the display and initiates Sleep if the display is closed
1
Wireless antennae (2) (select models only)Send and receive signals from one or more wireless
2
Integrated webcam light (select models only)On: The integrated webcam is in use.
3
Integrated webcam (select models only)Records audio and video and captures still photographs.
4
Internal microphoneRecords sound.
5
Maintenance and Service Guide2–1
while the power is on.
devices.
The antennae are not visible from the outside of the
✎
computer. For optimal transmission, keep the areas
immediately around the antennae free from obstructions.
To see wireless regulatory notices, refer to the section of
Regulatory, Safety and Environmental Notices
the
applies to your country or region. These notices are located
in Help and Support.
that
Page 12
External component identification
Lights
ItemComponentDescription
Powe r lights* (2)■ On: The computer is on.
1
■ Blinking: The computer is in the Sleep state.
■ Off: The computer is off or in Hibernation.
Battery light■ On: A battery is charging.
2
■ Blinking: A battery that is the only available power source has
reached a low battery level. When the battery reaches a critical
battery level, the battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source,
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a low
battery level.
Drive lightBlinking: The hard drive or optical drive is being accessed.
3
TouchPad lightWhite: TouchPad is enabled.
4
Caps lock lightOn: Caps lock is on.
5
Wireless light■ Blue: An integrated wireless device, such as a wireless local
6
Num lock lightOn: Num lock is on or the integrated numeric keypad is enabled.
7
area network (WLAN) device and/or a Bluetooth® device, is
turned on.
■ Amber: All wireless devices are turned off.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
2–2Maintenance and Service Guide
Page 13
Buttons and speakers
External component identification
ItemComponentDescription
Speakers (2)Produce sound.
1
Powe r button*■ When the computer is off, press the button to turn on the
2
Wireless buttonTurns the wireless feature on or off, but does not create a wireless
3
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
computer.
■ When the computer is on, press the button briefly to initiate
Sleep.
■ When the computer is in the Sleep state, press the button
briefly to exit Sleep.
■ When the computer is in Hibernation, press the button briefly to
exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the power
button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control Panel > System and Maintenance > Power Options.
connection.
A wireless network must be set up in order to establish a
✎
wireless connection.
Maintenance and Service Guide2–3
Page 14
External component identification
Keys
ItemComponentDescription
esc keyDisplays system information about your computer when pressed in
1
fn keyExecutes frequently used system functions when pressed in
2
Windows logo keyDisplays the Windows Start menu.
3
Windows applications keyDisplays a shortcut menu for items beneath the pointer.
4
Integrated numeric keypadCan be used like the keys on an external numeric keypad.
5
Volu me ke ys
6
Function keysExecute frequently used system functions when pressed in
7
combination with the fn key.
combination with a function key or the esc key.
Adjust system volume when pressed in combination with the fn key.
combination with the
fn key.
2–4Maintenance and Service Guide
Page 15
TouchPad
ItemComponentFunction
1
External component identification
TouchPad light■ White: TouchPad is enabled.
■ Amber: TouchPad is disabled.
TouchPad*Moves the pointer and selects or activates items on the screen.
2
Left TouchPad button*Functions like the left button on an external mouse.
3
TouchPad on/off buttonEnables/disables the TouchPad.
4
TouchPad vertical scroll zoneScrolls up or down.
5
Right TouchPad button*Functions like the right button on an external mouse.
6
*This table describes factory settings. To view and change TouchPad preferences, select Start > Control Panel > Hardware
and Sound > Mouse.
Maintenance and Service Guide2–5
Page 16
External component identification
Front components
ItemComponentDescription
Powe r light■ On: The computer is on.
1
Battery light ■ On: A battery is charging.
2
Drive lightBlinking: The hard drive or optical drive is being accessed.
3
■ Blinking: The computer is in the Sleep state.
■ Off: The computer is off or in Hibernation.
■ Blinking: A battery that is the only available power source has
reached a low battery level. When the battery reaches a critical
battery level, the battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source,
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a low
battery level.
Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
4
Audio-out (headphone) jackProduces sound when connected to optional powered stereo
5
Rear components
ComponentFunction
Vents (2)Enable airflow to cool internal components.
microphone, or monaural microphone.
speakers, headphones, ear buds, a headset, or television audio.
The computer fan starts up automatically to cool
✎
internal components and prevent overheating. It is
normal for the internal fan to cycle on and off
during routine operation.
2–6Maintenance and Service Guide
Page 17
Left-side components
Item Component Function
Power connector Connects an AC adapter.
1
AC adapter light ■ On: The computer is connected to external power.
2
External monitor portConnects an external VGA monitor or projector.
3
RJ-45 (network) jackConnects a network cable.
4
HDMI port (select models only)Connects an optional video or audio device, such as a high-definition
5
External component identification
■ Off: The computer is not connected to external power.
television, or any compatible digital or audio component.
USB port Connects an optional USB device.
6
Digital Media Slot (select models only)Supports the following optional digital card formats:
7
■ Memory Stick (MS)
■ Memory Stick Pro (MSP)
■ MultiMediaCard (MMC)
■ Secure Digital (SD) Memory Card
■ xD-Picture Card (XD)
■ xD-Picture Card (XD) Type H
■ xD-Picture Card (XD) Type M
Digital Media Slot light (select models only)On: The Digital Media Slot is in use.
8
Maintenance and Service Guide2–7
Page 18
External component identification
Right-side components
Item Component Function
Optical driveReads optical discs and, on select models, also writes to optical discs.
1
Optical drive lightBlinking: The optical drive is being accessed.
2
USB ports (2) Connect optional USB devices.
3
RJ-11 (modem) jack (select models only)Connects a modem cable.
4
Security cable slotAttaches an optional security cable to the computer.
5
The security cable is designed to act as a deterrent, but it may
✎
not prevent the computer from being mishandled or stolen.
2–8Maintenance and Service Guide
Page 19
Bottom components
Item Component Function
Battery bayHolds the battery.
1
External component identification
Battery release latchReleases the battery from the battery bay.
2
WLAN module compartment Holds the WLAN module.
3
To prevent an unresponsive system, replace the wireless
Ä
module with only a wireless module authorized for use in
the computer by the governmental agency that regulates
wireless devices in your country or region. If you replace
the module and then receive a warning message, remove
the module to restore computer functionality, and then
contact technical support through Help and Support.
Vents (4)Enable airflow to cool internal components.
4
The computer fan starts up automatically to cool internal
✎
components and prevent overheating. It is normal for the
internal fan to cycle on and off during routine operation.
Memory module compartment Contains the memory module slots.
5
Hard drive bayHolds the hard drive.
6
Maintenance and Service Guide2–9
Page 20
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number located on
the bottom of the computer.
3
Illustrated parts catalog
ItemComponentDescription
1Product nameThis is the product name affixed to the front of your computer.
2Serial number (s/n)This is an alphanumeric identifier that is unique to each product.
3Part number/ product number (p/n)This number provides specific information about the product’s
hardware components. The part number helps a service
technician to determine what components and parts are needed.
4Model descriptionThis is the number you use to locate documents, drivers, and
support for your computer.
5Warranty periodThis number describes the duration (in years) of the warranty
period for this computer.
Maintenance and Service Guide3–1
Page 21
Illustrated parts catalog
Computer major components
3–2Maintenance and Service Guide
Page 22
Illustrated parts catalog
ItemDescriptionSpare Part Number
(1)17-inch WXGA BrightView display assemblies (includes webcam module and cable,
2 WLAN antenna transceivers and cables, microphone and cable, and logo)
For use with HP G70 computer models485418-001
For use with Presario CQ70 computer models485420-001
(2)Keyboards (include keyboard cable)
For use in Belgium 485424-181
For use in Canada485424-121
For use in the Czech Republic485424-221
For use in France485424-051
For use in Denmark, Finland, and Norway485424-DH1
For use in Germany485424-041
For use in Greece485424-151
For use in Israel485424-BB1
For use in Italy485424--061
For use in Latin America485424-161
For international use485424-B31
For use in Portugal485424-131
For use in Russia485424-251
For use in Saudi Arabia485424-171
For use in South Korea485424-AD1
For use in Spain485424-071
For use in Switzerland485424-111
For use in Thailand485424-281
For use in Turkey485424-141
For use in the United Kingdom485424-031
For use in the United States485424-001
(3)Keyboard cover489115-001
(4)Power button board (includes power button board cable)489116-001
For use only with computer models equipped with a built-in modem, Digital Media Slot, and
an HDMI port
For use only with computer models equipped with a built-in modem and Digital Media Slot,
without an HDMI port
Rubber Kit (not illustrated, includes 6 computer feet)486623-001
(19)Battery, 6-cell, 2.20-Ah, 47-Wh485041-003
489114-001
501252-001
(Continued)
3–4Maintenance and Service Guide
Page 24
Illustrated parts catalog
ItemDescriptionSpare Part Number
(20)Bluetooth® module (does not include Bluetooth cable)483113-001
Bluetooth cable (not illustrated)489121-001
(21)Hard drives (include hard drive bracket and connector)
320-GB, 5400-rpm 504448-001
250-GB, 5400-rpm485036-003
200-GB, 5400-rpm507527-001
160-GB, 5400-rpm485035-003
120-GB, 5400-rpm485034-003
Hard Drive Hardware Kit (includes connector, bracket, and screws)504059-001
(22)RTC battery501587-001
(23)Memory Modules
PC2-6400, 667-MHz, DDR2
2048-MB485033-003
1024-MB485032-003
512-MB485031-003
PC2-5300, 667-MHz, DDR2
2048-MB485030-003
1024-MB485029-003
512-MB485028-003
(24)WLAN modules
Atheros AR9280 802.11a/b/g/n WLAN modules:
■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and
the United States
482260-001
(Continued)
Maintenance and Service Guide3–5
Page 25
Illustrated parts catalog
ItemDescriptionSpare Part Number
■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the
Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's
Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the
United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
Atheros AR2425 802.11b/g WLAN modules:
■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and
the United States
482260-002
459339-001
■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic,
Chad, Chile, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech
Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the
Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea,
Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand,
Tog o , To n ga, Tr i ni d a d an d To b ago, Tu n i sia , Tu r ke y, Tur k m e nis t a n, Tu v a l u , U g a n da ,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459339-002
(Continued)
3–6Maintenance and Service Guide
Page 26
Illustrated parts catalog
ItemDescriptionSpare Part Number
Broadcom BCM4312 802.11b/g WLAN modules:
■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and
the United States
459263-001
■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the
Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's
Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the
United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
Intel Wi-Fi Link 5100 802.11 a/b/g
459263-002
■ For use in Russia, Ukraine, and Pakistan482957-001
Intel Wi-Fi Link 5100 802.11 a/b/g/n
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon,
Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali,
Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama,
Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland,
Portugal, Qatar, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra
Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand,
Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
480985-001
(Continued)
Maintenance and Service Guide3–7
Page 27
Illustrated parts catalog
ItemDescriptionSpare Part Number
(25)Optical drives (include optical drive bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive485038-003
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe485039-003
Blu-ray ROM DVD±RW SuperMulti DL Drive485040-003
3–8Maintenance and Service Guide
Page 28
Display assembly components
Illustrated parts catalog
ItemDescriptionSpare Part Number
(1)Display bezels
For use only with HP G70 computer models488386-001
For use only with Presario CQ70 computer models488389-001
(2)Display inverter486556-001
(3)Webcam module (does not include webcam module cable)488385-001
(4)Display Hinge Kit (includes left and right display hinges)488384-001
(5)Display panel brackets (include left and right brackets)488378-001
Hard drive cover (includes 2 captive screws, secured by C-clips)
3
3–10Maintenance and Service Guide
Page 30
Mass storage devices
Illustrated parts catalog
Item Description Spare part number
Hard drives (include connector and bracket)
1
320-GB, 5400-rpm 504448-001
250-GB, 5400-rpm485036-003
200-GB, 5400-rpm507527-001
160-GB, 5400-rpm485035-003
120-GB, 5400-rpm485034-003
Hard Drive Hardware Kit (includes connector, bracket, and screws)504059-001
Optical drives (include bezel and bracket)
2
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive485038-003
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe485039-003
Blu-ray ROM DVD±RW SuperMulti DL Drive485040-003
Maintenance and Service Guide3–11
Page 31
Illustrated parts catalog
Miscellaneous parts
Description Spare part number
AC adapters:
65-W AC adapter463958-001
90-W AC adapter463955-001
Power cords:
For use in Argentina 490371-D01
For use in Australia 490371-011
For use in Brazil490371-201
For use in Denmark490371-081
For use in Europe490371-021
For use in India490371-D61
For use in Israel490371-BB1
For use in Italy490371-061
For use in South Africa490371-AR1
For use in South Korea490371-AD1
For use in Switzerland490371-111
For use in the People’s Republic of China490371-AA1
For use in Taiwan490371-AB1
For use in the United Kingdom and Singapore490371-031
For use in the United States490371-001
Screw Kit
■ Phillips PM2.5x5.0 screw
■ Phillips PM2.0x6.0 screw
■ Phillips PM2.5x6.0 captive screw
■ Phillips PM2.5x6.0 screw
■ Phillips PM2.5x9.0 screw
■ Phillips PM2.5x7.0 screw
■ Phillips PM2.0x4.0 screw
■ Phillips PM2.0x3.0 screw
■ Phillips PM3.0x4.0 screw
■ Phillips PM2.0x10.0 captive screw
3–12Maintenance and Service Guide
Page 32
Sequential part number listing
Serial part numberDescription number
459263-001Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the U.S. Virgin Islands, and the United States
459263-002Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea- Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Illustrated parts catalog
459339-001Atheros AR2425 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto
Rico, the U.S. Virgin Islands, and the United States
459339-002Atheros AR2425 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia
and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea- Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the
Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Ta i w a n , Ta j i k ist a n , Tan z a nia , To g o, Tong a , Tri n i d ad a n d Tob a g o , Tu nis i a , Tur k e y, Tur k m eni s t a n,
Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
463955-00190-W AC adapter
463958-00165-W AC adapter
(Continued)
Maintenance and Service Guide3–13
Page 33
Illustrated parts catalog
Serial part numberDescription number
480985-001Intel Wi-Fi Link 5100 802.11 a/b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia
and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea- Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea,
Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of
Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
482260-001Atheros AR9280 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the U.S. Virgin Islands, and the United States
482260-002Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea- Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New
Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the
Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Ta i w a n , Ta j i k ist a n , Tan z a nia , To g o, Tong a , Tri n i d ad a n d Tob a g o , Tu nis i a , Tur k e y, Tur k m eni s t a n,
Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
482957-001Intel Wi-Fi Link 5100 802.11 a/b/g WLAN Module for use in Russia, Ukraine, and Pakistan
483113-001Bluetooth module (does not include Bluetooth cable)
504059-001Hard Drive Hardware Kit (includes hard drive bracket, connector, and screws)
504448-001320-GB, 5400-rpm hard drive (includes hard drive bracket and connector)
507527-001200-GB, 5400-rpm hard drive (includes hard drive bracket and connector)
Maintenance and Service Guide3–17
Page 37
Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
■ Flat-bladed screwdriver
■ Magnetic screwdriver
■ Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and
assembly procedures.
4
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws)
✎
away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the
plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly
Ä
process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the
cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or
snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Maintenance and Service Guide4–1
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Removal and replacement procedures
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a
Ä
drive, or loss of information, observe these precautions:
■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in
Hibernation, turn the computer on, and then shut it down through the operating system.
■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the
connector.
■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical
drive tray is closed.
■ Handle drives on surfaces covered with at least one inch of shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label
the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD
contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle.
Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these
Ä
precautions:
■ Keep components in their electrostatic-safe containers until you are ready to install them.
■ Use nonmagnetic tools.
■ Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
■ If you remove a component, place it in an electrostatic-safe container.
4–2Maintenance and Service Guide
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The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
Ä
Event10%40%55%
Walking across carpet 35,000 V15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Packaging and transporting guidelines
Removal and replacement procedures
Typical electrostatic voltage levels
Relative humidity
Follow these grounding guidelines when packaging and transporting equipment:
■ To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
■ Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
■ Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items from their containers.
■ Always be properly grounded when touching a component or assembly.
■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment
used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
■ Cover the workstation with approved static-shielding material.
■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
■ Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing connectors or test equipment.
Maintenance and Service Guide4–3
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Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly
against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a
wrist strap.
■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used
at standing workstations and are compatible with most types of shoes or boots. On conductive floors or
dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the
operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
■ Antistatic tape
■ Antistatic smocks, aprons, and sleeve protectors
■ Conductive bins and other assembly or soldering aids
■ Nonconductive foam
■ Conductive tabletop workstations with ground cords of one megohm resistance
■ Static-dissipative tables or floor mats with hard ties to the ground
■ Field service kits
■ Static awareness labels
■ Material-handling packages
■ Nonconductive plastic bags, tubes, or boxes
■ Metal tote boxes
■ Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the password:
These steps also clear CMOS.
✎
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the real-time clock (RTC) battery (see “RTC battery” on page 4-11).
6. Wait approximately 5 minutes.
4–4Maintenance and Service Guide
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7. Replace the RTC battery and reassemble the computer.
8. Connect AC power to the computer. Do not reinsert any batteries at this time.
9. Turn on the computer.
All passwords and all CMOS settings have been cleared.
Component replacement procedures
This chapter provides removal and replacement procedures. There are as many as 82 screws, in 10 different sizes,
that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and
standoff size and location during removal and replacement.
Serial number
Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is
located on the bottom of the computer.
Removal and replacement procedures
ItemComponentDescription
1Product nameThis is the product name affixed to the front of your computer.
2Serial number (s/n)This is an alphanumeric identifier that is unique to each product.
3Part number/ product number (p/n)This number provides specific information about the product’s
hardware components. The part number helps a service
technician to determine what components and parts are needed.
4Model descriptionThis is the number you use to locate documents, drivers, and
support for your computer.
5Warranty periodThis number describes the duration (in years) of the warranty
period for this computer.
Maintenance and Service Guide4–5
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Removal and replacement procedures
Computer feet
DescriptionSerial Number
Rubber Kit486623-001
The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated
below.
Battery
Description Spare part number
6 cell, 2.20-Ah, 47-Wh battery485041-003
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4–6Maintenance and Service Guide
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Removal and replacement procedures
Remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch 1 to release the battery.
3. Pivot the battery 2 upward and remove it 3 from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
Optical drive
All optical drive spare part kits include an optical drive bezel and optical drive bracket.
✎
Description Spare part number
DVD±RW and CD-RW SuperMulti Double Layer Combo Drive485038-003
DVD±RW and CD-RW SuperMulti Double Layer Combo Drive with LightScribe485039-003
Blu-ray ROM DVD±RW SuperMulti DL Drive484040-003
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
Maintenance and Service Guide4–7
Page 44
Removal and replacement procedures
Remove the optical drive:
1. Position the computer with the left side toward you.
2. Remove the Phillips PM2.0×5.0 screw 1 that secures the optical drive to the computer.
3. Insert a thin tool, such as a paper clip 2, into the release access. (The disc tray is partially ejected from the
optical drive.)
4. Grasp the bezel and slide the optical drive 3 out of the computer.
5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you.
6. Remove the two Phillips PM1.5×3.5 screws 1 that secure the optical drive bracket to the optical drive.
7. Remove the optical drive bracket 2.
Reverse this procedure to reassemble and install an optical drive.
4–8Maintenance and Service Guide
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Hard drive
All hard drive spare part kits include a hard drive bracket and hard drive connector. The hard drive bracket and
✎
hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit.
Description Spare part number
120-GB, 5400-rpm hard drive485034-003
160-GB, 5400-rpm hard drive485035-003
200-GB, 5400-rpm hard drive507527-001
250-GB, 5400-rpm hard drive485036-003
320-GB, 5400-rpm hard drive504448-001
Hard Drive Hardware Kit485037-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
Removal and replacement procedures
4. Remove the battery (see “Battery” on page 4-6).
Remove the hard drive:
1. Loosen the two Phillips PM2.0×5.0 captive screws 1 that secure the hard drive cover to the computer.
2. Lift the right side of the hard drive cover 2, swing it up and to the left, and remove the cover. The hard drive
cover is included in the Plastics Kit, spare part number 489112-001.
Maintenance and Service Guide4–9
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Removal and replacement procedures
3. Remove the three Phillips PM2.0×4.5 screws 1 that secure the hard drive to the computer.
4. Grasp the Mylar tab 2 on the hard drive, and then slide the hard drive 3 to the right to disconnect it from the
system board.
5. Remove the hard drive 4 from the hard drive bay.
6. If it is necessary to replace the hard drive bracket, remove the two Phillips PM2.0×4.0 hard drive bracket
screws 1 from each side of the hard drive.
7. Lift the bracket 2 straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
4–10Maintenance and Service Guide
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RTC battery
Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS
✎
settings to be cleared.
Description Spare part number
RTC battery501587-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the hard drive cover (see “Hard drive” on page 4-9).
Remove the RTC battery:
Removal and replacement procedures
1. Disconnect the RTC battery cable 1 from the system board.
2. Remove the RTC battery 2 from the clip built into the base enclosure. The RTC battery is attached to the
system board with double-sided tape.
Reverse this procedure to install the RTC battery.
Maintenance and Service Guide4–11
Page 48
Removal and replacement procedures
Memory module
Description Spare part number
Memory module, 512-MB, PC2-5300485028-003
Memory module, 1024-MB, PC2-5300485029-003
Memory module, 2048-MB, PC2-5300485030-003
Memory module, 512-MB, PC2-6400485031-003
Memory module, 1024-MB, PC2-6400485032-003
Memory module, 2048-MB, PC2-6400485033-003
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
Remove the memory module:
1. Loosen the two Phillips PM2.0×5.0 captive screws 1 that secure the memory module compartment cover to
the computer.
2. Lift the right side of the cover 2, swing it up and to the left, and remove the cover 3. The memory module
compartment cover is included in the Plastics Kit, spare part number 489112-001.
4–12Maintenance and Service Guide
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Removal and replacement procedures
3. Spread the retaining tabs 1 on each side of the memory module slot to release the memory module. (The edge
of the module opposite the slot rises away from the computer.)
4. Remove the memory module 2 by pulling the module away from the slot at an angle.
Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module slot.
✎
Reverse this procedure to install a memory module.
WLAN module
CAUTION: The WLAN module and the WWAN module are not interchangeable.
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
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Removal and replacement procedures
Remove the WLAN module:
1. Remove the WLAN module cover:
a. Loosen the Phillips PM2.0X5.0 captive screw 1 that secures the WLAN module component cover to the
computer.
b. Lift the right side of the WLAN module cover 2, swing it to the left, and remove it 3. The WLAN module
cover is included in the Plastics Kit, spare part number 489112-001.
2. Disconnect the two antenna cables 1 from the wireless module.
The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna
✎
cable is connected to the WLAN module “Aux” terminal.
3. Remove the two Phillips PM2.0×4.5 screws 2 that secure the WLAN module to the computer. (The edge of the
module opposite the slot rises away from the computer.)
4. Remove the WLAN module 3 by pulling the module away from the slot at an angle.
WLAN modules are designed with a notch 4 to prevent incorrect installation.
✎
Reverse this procedure to install the WLAN module.
4–14Maintenance and Service Guide
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Keyboard
Description Spare part number
Keyboard for use in Belgium 485424-181
Keyboard for use in the Czech Republic485424-221
Keyboard for use in Canada485424-121
Keyboard for use in France485424-051
Keyboard for use in Germany485424-041
Keyboard for use in Greece485424-151
Keyboard for international use485424-B31
Keyboard for use in Israel485424-BB1
Keyboard for use in Italy485424-061
Keyboard for use in South Korea485424-AD1
Keyboard for use in Latin America485424-161
Keyboard for use in Denmark, Finland, and Norway485424-DH1
Keyboard for use in Portugal485424-131
Removal and replacement procedures
Keyboard for use in Russia485424-251
Keyboard for use in Saudi Arabia485424-171
Keyboard for use in Spain485424-071
Keyboard for use in Switzerland485424-111
Keyboard for use in Thailand485424-281
Keyboard for use in Turkey485424-141
Keyboard for use in the United Kingdom485424-031
Keyboard for use in the United States485424-001
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
Remove the keyboard:
1. Turn the computer upside down, with the front toward you.
2. Remove the two Phillips PM2.0×5.0 screws that secure the keyboard to the computer.
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Removal and replacement procedures
3. Turn the computer display-side up, with the front toward you.
4. Open the computer as far as possible.
5. Release the tabs 1 along the right and left edges of the keyboard.
6. Lift the rear edge of the keyboard 2, and then slide it back until it rests on the display.
7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then
disconnect the keyboard cable 2 from the system board.
8. Remove the keyboard.
Reverse this procedure to install the keyboard.
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Keyboard cover
Description Spare part number
Keyboard cover489115-001
Before removing the keyboard cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the keyboard (see “Keyboard” on page 4-15).
Remove the keyboard cover:
1. Remove the two Phillips PM2.0x9.0 screws 1 at the corners and the two Phillips PM1.5x3.0 screws 2 in the
battery bay that secure the keyboard cover to the computer. The keyboard cover screws are identified by a
triangle icon.
Removal and replacement procedures
Maintenance and Service Guide4–17
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Removal and replacement procedures
2. Turn the computer display-side up, with the front toward you.
3. Open the computer as far as possible.
4. Release the ZIF connector 1 to which the power button board cable is attached, and disconnect the power
button board cable 2 from the system board.
5. Slide the keyboard cover toward the display pael until it disengages form the top cover, and then lift up to
remove the keyboard cover.
Reverse this procedure to install the keyboard cover.
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Power button board
DescriptionSpare part number
Power button board489116-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-13).
6. Remove the keyboard (see “Keyboard” on page 4-15).
7. Remove the keyboard cover (see “Keyboard cover” on page 4-17).
Remove the power button board:
8. Remove the two Phillips PM1.5x3.0 screws 1 that secure the power button board to the keyboard cover.
Removal and replacement procedures
9. Remove the power button board 2.
Reverse this procedure to install the power button board.
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Removal and replacement procedures
Display assembly
Description Spare part number
17-inch WXGA display assembly with webcam485418-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-13).
6. Remove the keyboard (see “Keyboard” on page 4-15).
7. Remove the keyboard cover (see “Keyboard cover” on page 4-17).
Remove the display assembly:
1. Disconnect the microphone cable 1 from the system board and release it from the clips that attach it to the
top cover.
2. Remove the caps lock LED 2 from its mounting clips on the top cover.
3. Disconnect the display panel cable 3 from the system board and make sure that the cable is out of its
routing channel.
4. Pull the WLAN antenna cables 4 through the opening in the top cover and release the cables 5 from the clips
in the top cover.
CAUTION: The display will be unsupported when the following screws are removed. To prevent damage to the display
Ä
assembly, support it before removing the screws.
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Removal and replacement procedures
5. Remove the four Phillips PM2.0x9.0 screws 1 securing the display hinges to the computer.
6. Remove the display panel 2.
7. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the
following screw covers and screws:
1 Two rubber screw covers on the display bezel button edge. The display rubber screw covers are included in
the Display Rubber Kit, spare part number 489107-001.
2 Two Phillips PM2.0x7.0 screws on the display bezel bottom edge.
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Removal and replacement procedures
8. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the
bezel disengages from the display enclosure.
9. Remove the display bezel 3.
The following display bezels are available:
❏ For use only with HP G70 computer models equipped with a webcam module, spare part
number 488386-001.
❏ For use only with Presario CQ70 computer models equipped with a webcam module, spare part
number 488389-001.
10. If it is necessary to replace the webcam module, release the webcam module 1 as far from the display
enclosure as the webcam module cable allows.
11. Disconnect the webcam module cable 2 from the webcam module, and remove the webcam module. The
webcam module is available using spare part number 488385-001.
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12. If it is necessary to replace the display inverter, release the display inverter 1, located at the bottom edge of the
display assembly, from its mounting clips.
13. Disconnect the display panel cable 2 and the back light cable 3 from the display inverter, and remove the
display inverter from the display enclosure. The display inverter is available using spare part number
486556-001.
14. If it is necessary to replace the display hinges, remove the two Phillips PM2.0x7.0 screws 1 that secure
each hinge to the display enclosure.
15. Remove the display hinges 2. The display hinges are available in the Display Hinge Kit, spare part
number 488384-001.
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Removal and replacement procedures
16. If it is necessary to replace the display panel, remove the two Phillips PM2.0x7.0 screws 1 that secure the
display panel to the display enclosure.
17. Remove the display panel 2 from the display enclosure.
The following display panels are available:
❏ For use only with HP G70 computer models equipped with a webcam module, spare part
number 488377-001.
❏ For use only with Presario CQ70 computer models equipped with a webcam module, spare part
number 485420-001.
18. If it is necessary to replace the display panel brackets, remove the four Phillips PM1.5x3.0 screws 1 that
secure each bracket to the display panel.
19. Remove the display panel brackets 2 from the display panel. The display panel brackets are available using
spare part number 488378-001.
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Removal and replacement procedures
20. If it is necessary to replace the display panel cable, which is attached to the back of the display panel with
clear adhesive tape, remove the tape 1 to release the cable from its connector. The display panel cable
includes the camera module cable. The display panel cable with webcam cable is available using spare part
number 489110-001.
21. Remove display panel cable 2.
22. If it is necessary to replace the microphone, release the microphone from its mounting clip 1. The mounting
clip is at the top of the display enclosure and the microphone cable is routed through the left hinge opening.
The microphone is held by a clip 2 at the top of the display enclosure. The microphone with cable is available
using spare part number 489109-001.
23. Release the microphone cord from the foil tab 3.
24. Remove the microphone and cable 4.
Reverse this procedure to reassemble and install the display assembly.
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Removal and replacement procedures
Top cover
Description Spare part number
Top c o v e r 489117-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
Remove the top cover:
1. Turn the computer upside down, with the front toward you.
2. Remove the six Phillips PM2.0X9.0 screws 1 that secure the top cover to the computer.
3. Remove the Phillips PM2.0x5.0 screw 2.
4. Turn the computer right side up, with the front facing you.
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Removal and replacement procedures
5. Release the ZIF connector to which the TouchPad cable is attached, and disconnect the TouchPad cable from
the system board.
6. Remove the following screws:
a. Three Phillips PM2.5x9.0 screws 1
b. Two Phillips PM2.5x5.0 screws 2
c. One Phillips PM2.0x6.0 screw 3
7. Lift the rear edge of the top cover 1 until the top cover disengages from the base enclosure.
Before removing the TouchPad on/off button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
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Removal and replacement procedures
Remove the TouchPad on/off button board and board bracket:
1. Turn the top cover upside down, with the front toward you.
2. Release the ZIF connector on the TouchPad button board to which the TouchPad on/off board cable is attached,
and then disconnect the TouchPad on/off board cable 1 from the TouchPad button board.
3. Release the ZIF connector on the TouchPad board to which the TouchPad on/off board cable is attached, and
disconnect the TouchPad on/off board cable 2 from the TouchPad board.
4. Remove the Phillips PM1.5x3.0 screw 3 securing the TouchPad on/off button board.
5. Single-sided and double-sided tape is used to help secure the TouchPad on/off button board to the TouchPad
board bracket. Release the on/off button board from the tape, and then remove the TouchPad on/off button
board 4.
6. Six Phillips PM1.5x3.0 screws secure the TouchPad board bracket to the base enclosure. Remove these
six screws 1, and then remove the TouchPad board bracket 2.
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Removal and replacement procedures
7. Remove the two Phillips PM1.5x3.0 screws 1 that secure the switch actuator to the TouchPad board bracket,
and then remove the actuator 2.
The TouchPad is glued to the top cover and is included with the top cover spare part.
✎
Reverse this procedure to install the TouchPad on/off button board and board bracket.
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Audio board
DescriptionSpare Part Number
Audio board 489120-001
Before removing the audio board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
Removal and replacement procedures
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
Remove the audio board:
1. Release the ZIF connector 1 to which the audio board cable is attached, and disconnect the audio board
cable 2 from the system board.
2. Remove the two Phillips PM2.0×5.0 screws 3 that secure the audio board to the base enclosure.
3. Remove the audio board 4.
Reverse this procedure to install the audio board.
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Removal and replacement procedures
Bluetooth module
DescriptionSpare Part Number
Bluetooth module483113-001
Bluetooth cable489121-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
g. Top cover (see “Top cover” on page 4-26)
Remove the Bluetooth module:
1. Disconnect the Bluetooth module cable 1 from the system board. The Bluetooth cable is available using spare
part number 489121-001.
2. Remove the two Phillips PM2.5×3.5 screws 2 that secure the Bluetooth module to the base enclosure.
3. Remove the Bluetooth module 3.
Reverse this procedure to install the Bluetooth module.
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Speakers
DescriptionSpare Part Number
Speakers488383-001
Before removing the speakers, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
Removal and replacement procedures
and then shut it down through the operating system.
unplugging the AC adapter from the computer.
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
g. Top cover (see “Top cover” on page 4-26)
Remove the speakers:
1. Disconnect the speaker cable from the system board 1.
2. Disconnect the LED cable from the right speaker 2.
3. Remove one screw from each speaker. A Phillips PM2.0x3.0 screw is on the left 3, and a Phillips PM2.0x5.0
screw is on the right 4.
4. Remove the speakers 5.
Reverse this procedure to install the speakers.
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Removal and replacement procedures
USB board
DescriptionSpare part number
USB board486633-001
USB board cable (includes num lock LED)489123-001
Before removing the USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
g. Top cover (see “Top cover” on page 4-26)
Remove the USB board:
1. Disconnect the USB board cable 1 from the system board.
2. Disconnect the num lock LED cable 2, and then remove the USB board 3.
Reverse this procedure to install a USB board.
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System board
All system board spare part kits include UMA or discrete graphics subsystem memory, built-in modem, and
✎
replacement thermal material.
DescriptionSpare part number
UMA system board, GM45 with built-in modem, Digital Media Slot, and HDMI port485218-001
UMA system board, GL40 with built-in modem, Digital Media Slot, and HDMI port 485219-001
Discrete system board, PM45 with built in modem, Digital Media Slot, and HDMI port488338-001
UMA system board, GL40 with built-in modem and Digital Media Slot494282-001
optical drive connector489127-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
Removal and replacement procedures
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
g. Top cover (see “Top cover” on page 4-26)
When replacing the system board, be sure that the following components are removed from the defective system
board and installed on the replacement system board:
■ RTC battery (see “RTC battery” on page 4-11)
■ Memory module (see “Memory module” on page 4-12)
■ WLAN module (see “WLAN module” on page 4-13)
■ Fan/heatsink (see “Fan/heatsink assembly” on page 4-39)
■ Processor (see “Processor” on page 4-42)
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Removal and replacement procedures
Remove the system board:
1. Disconnect the USB board cable 1 from its mounting clip in the base enclosure.
2. Disconnect the Bluetooth cable 2 from the system board.
3. Disconnect the modem module cable 3 from the system board.
4. Disconnect the audio cable 4 from the system board.
CAUTION: Do not attempt to disconnect the optical drive connector before removing the system board. Otherwise, you will
Ä
damage the locator pin on the optical drive connector.
5. Remove the three Phillips PM2.5x9.0 screws 1 that secure the system board.
6. Remove the two Phillips PM2.0x5.0 screws 2 that secure the optical drive connector.
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7. Release the power cable from the base enclosure 1.
8. Use the optical drive connector 2 to lift the right edge of the system board 3 until it rests at an angle.
9. Remove the system board 4 from the base enclosure by sliding it up and to the right at an angle.
10. Remove the optical drive connector from the system board.
Reverse this procedure to install the system board.
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Removal and replacement procedures
Modem module cable
Description Spare part number
Modem module cable 489125-001
Before removing the modem module cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
g. Top cover (see “Top cover” on page 4-26)
h. Speakers (see “Speakers” on page 4-33)
i. System board (see “System board” on page 4-35)
Remove the modem module cable:
1. Remove the modem module cable from the clip 1 built into the base enclosure.
2. Remove the modem module cable 2 from the clips and routing channels built into the base enclosure 3.
Reverse this procedure to install the modem module cable.
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-6).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-7)
b. Hard drive (see “Hard drive” on page 4-9)
c. Keyboard (see “Keyboard” on page 4-15)
d. Keyboard cover (see “Keyboard cover” on page 4-17)
Removal and replacement procedures
e. Power button board (see “Power button board” on page 4-19)
f. Display assembly (see “Display assembly” on page 4-20)
g. Top cover (see “Top cover” on page 4-26)
h. Bluetooth module (see “Bluetooth module” on page 4-32)
i. System board (see “System board” on page 4-35)
Remove the fan/heatsink assembly:
1. Turn the system board right-side up, with the front toward you.
2. Disconnect the fan cable from the system board.
To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer.
✎
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Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board
✎
components, you may need to move the fan/heat sink assembly from side to side to detach the assembly.
3. Turn the system board upside down with the fan assembly toward you.
4. Loosen the four Phillips PM2.0x10.0 spring-loaded captive screws 1 that secure the fan/heatsink assembly.
Remove the fan/heat sink assembly 2 by lifting it straight up.
WARNING: To avoid damage to the processor, loosen the fan/heatsink screws in the 1-2-3-4 sequence indicated. Likewise,
Å
tighten the screws in the same sequence when installing the fan/heatsink assembly.
The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink and the system board
✎
components each time the fan/heat sink is removed. Thermal grease is located on the section of the fan/heat
sink 1 that services the processor 2. Thermal pads are located on the section of the fan/heat sink 3 that services
the Northbridge chip 4. Replacement thermal grease and pads are included with all system board, fan/heat sink
assembly, and processor spare part kits.
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Removal and replacement procedures
The fan/heatsink assembly mounting bracket must be replaced as shown in the following illustration when
✎
installing the fan/heatsink assembly. The bracket is mounted on the opposite side of the system board, with the
triangle locator symbols pointing toward the fan.
The fan/heatsink assembly mounting bracket is included in spare part number 489126-001.
Reverse this procedure to install the fan/heat sink assembly.
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Removal and replacement procedures
Processor
All processor spare part kits include replacement thermal material.
✎
Description Spare part number
Core2 Duo P8400, 2.26-GHz492316-001
Core2 Duo P8600, 2.4-GHz492317-001
Core2 Duo T9400, 2.53-GHz492318-001
Pentium T3200, 2.0-GHz492319-001
Celeron-M 575, 2.0-GHz492321-001
Celeron-M 585, 2.16-GHz492322-001
Pentium P7350, 2.0-GHz501520-001
Pentium T5800, 2.0-GHz501521-001
Pentium T5900, 2.2-GHz501522-001
Pentium T3400, 2.16-GHz501523-001
Celeron T1600, 1.66-GHz501524-001
Celeron T1700, 1.86-GHz501525-001
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the following components:
a. Remove the battery (see “Battery” on page 4-6)
b. Optical drive (see “Optical drive” on page 4-7)
c. Hard drive (see “Hard drive” on page 4-9)
d. Keyboard (see “Keyboard” on page 4-15)
e. Keyboard cover (see “Keyboard cover” on page 4-17)
f. Power button board (see “Power button board” on page 4-19)
g. Display assembly (see “Display assembly” on page 4-20)
h. Top cover (see “Top cover” on page 4-26)
i. Bluetooth module (see “Bluetooth module” on page 4-32)
j. System board (see “System board” on page 4-35)
k. Fan/heatsink assembly (see “Fan/heatsink assembly” on page 4-39)
4–42Maintenance and Service Guide
Page 79
Removal and replacement procedures
Remove the processor:
1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you
hear a click.
2. Lift the processor 2 straight up and remove it.
When you install the processor, the gold triangle on the processor 3 must be aligned with the triangle embossed
✎
on the processor slot 4.
Reverse this procedure to install the processor.
Maintenance and Service Guide4–43
Page 80
Removal and replacement procedures
Power connector cable
DescriptionSpare Part Number
Power connector cable486637-001
Before removing the power connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the following components:
a. Remove the battery (see “Battery” on page 4-6)
b. Optical drive (see “Optical drive” on page 4-7)
c. Hard drive (see “Hard drive” on page 4-9)
d. Keyboard (see “Keyboard” on page 4-15)
e. Keyboard cover (see “Keyboard cover” on page 4-17)
f. Power button board (see “Power button board” on page 4-19)
g. Display assembly (see “Display assembly” on page 4-20)
h. Top cover (see “Top cover” on page 4-26)
i. Bluetooth module (see “Bluetooth module” on page 4-32)
j. System board (see “System board” on page 4-35)
The power cable connector was released from its mounting clip in the base assembly during system
✎
board removal.
To remove the power connector cable, disconnect the cable connector from the system board.
Reverse this procedure to install the power connector cable.
4–44Maintenance and Service Guide
Page 81
The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows
operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and other preferences.
Starting the Setup Utility
To start the Setup Utility:
»Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press
– or –
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press
2. When the Startup Menu is displayed, press
5
Setup Utility
f10.
esc.
f10.
Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not
already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press
displayed, press
2. Use the arrow keys to select System Configuration > Language, and then press
3. Use the arrow keys to select a language, and then press
4. When a confirmation prompt with your language selected is displayed, press
5. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and
then press
Your change goes into effect immediately.
f10.
enter.
f10.
esc. When the Startup Menu is
enter.
enter.
enter.
Maintenance and Service Guide5–1
Page 82
Setup Utility
Navigating and selecting in the Setup Utility
Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are
by keystroke.
■ To choose a menu or a menu item, use the arrow keys.
■ To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys
f5 or f6.
or
■ To select an item, press enter.
■ To close a text box or return to the menu display, press esc.
■ To display additional navigation and selection information while the Setup Utility is open, press f1.
Displaying system information
The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not
open, begin at step 1. If the Setup Utility is open, begin at step 2.
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press
– or –
f10.
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key from Startup
Menu” message is displayed in the lower-left corner of the screen, press
displayed, press
2. Select the Main menu. System information such as the system time and date, and identification information
about the computer is displayed.
3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press
f10.
enter.
Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already
running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup
Menu” message is displayed in the lower-left corner of the screen, press
displayed, press
2. Use the arrow keys to select Exit > Load Setup Defaults, and then press
3. When the Setup Confirmation is displayed, press
4. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and
then press
f10.
enter.
enter.
esc. When the Startup Menu is
f10.
esc. When the Startup Menu is
enter.
The Setup Utility default settings go into effect when the computer restarts.
Your password, security, and language settings are not changed when you restore the factory default settings.
✎
5–2Maintenance and Service Guide
Page 83
Exiting the Setup Utility
You can exit the Setup Utility with or without saving changes.
■ To exit the Setup Utility and save your changes from the current session:
Setup Utility
If the Setup Utility menus are not visible, press
select Exit > Exit Saving Changes, and then press
■ To exit the Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press
select Exit > Exit Discarding Changes, and then press
After either choice, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.
✎
Main menu
SelectTo do this
System information■ View and change the system time and date.
esc to return to the menu display. Then use the arrow keys to
enter.
esc to return to the menu display. Then use the arrow keys to
enter.
■ View identification information about the computer.
■ View specification information about the processor, memory size, system
BIOS, and keyboard controller version (select models only).
Security menu
Select To do this
BIOS administrator password Enter, change, or delete a BIOS administrator password.
Power-On Password Enter, change, or delete a power-on password.
Maintenance and Service Guide5–3
Page 84
Setup Utility
System Configuration menu
Select To do this
Language Support Change the Setup Utility language.
Button Sound (select models only)Enable/disable the capacitive button tapping sound.
Virtualization TechnologyEnable/disable the processor Virtualization Technology.
Processor C4 State (select models only)Enable/disable the processor C4 sleep state.
LAN Power Saving (select models only)Enable/disable LAN Power Saving. When enabled, saves power when the
computer is in DC mode.
Card Reader/1394 Power Saving
(select models only)
Fan Always OnEnabled/disable Fan Always On. When enabled, the computer fan will
Boot OptionsSet the following boot options:
Diagnostics menu
Select To do this
Hard Disk Self TestRun a comprehensive self-test on the hard drive.
Enable/disable Card Reader/1394 Power Saving. When enabled, saves power
when the computer is in DC mode.
always be on.
■ f9 and f10 Delay (sec.)—Set the delay for the f9 and f10 functions of the Setup
Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
■ CD-ROM boot—Enable/disable boot from CD-ROM.
■ Floppy boot—Enable/disable boot from diskette.
■ Internal Network Adapter boot—Enable/disable boot from Internal Network
Adapter.
■ Boot Order—Set the boot order for:
❐ USB Floppy
❐ Internal CD/DVD ROM Drive
❐ Hard drive
❐ USB Diskette on Key
❐ USB Hard drive
❐ Network adapter
On models with two hard drives, this menu option is called the
✎
Primary Hard Disk Self Test.
Secondary Hard Disk Self Test
(select models only)
Memory TestRun a diagnostic test on the system memory.
5–4Maintenance and Service Guide
Run a comprehensive self-test on a secondary hard drive.
Page 85
Computer specifications
MetricU.S.
Dimensions
Width 39.6 cm15.59 in
Depth 28.4 cm11.18 in
Height (front to rear) 3.735 to 4.515 cm 1.470 to 1.777 in
Weight
Equipped with 6-cell battery and optical drive 3.43 kg7.56 Ibs
Input power
Operating voltage 18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W
Operating current 3.5 A or 4.74 A
6
Specifications
Temperature
Operating (not writing to optical disc)0°C to 35°C32°F to 95°F
Operating (writing to optical disc)5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90% 10% to 90%
Nonoperating 5% to 95% 5% to 95%
Maximum altitude (unpressurized)
Operating -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this
Disc rotational speed 5400 rpm 540 rpm540 rpm7200 and 5400
rpm
Operating temperature 5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may
differ slightly.
Certain restrictions and exclusions apply. Contact technical support for details.
✎
7200 and 5400
rpm
Maintenance and Service Guide6–3
Page 88
Specifications
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications
Blu-ray ROM DVD±RW SuperMulti DL Drive specifications
Applicable disc Read: Write:
BD-ROM, BD-ROM-DL, BD-R,
BD-R-DL, BD-RE, BD-RE-DL,
DVD-ROM, DVD+R,
DVD+R-DL, DVD+RW, DVD-R,
DVD-R-DL, DVD-RW,
DVD-system memory (Ver.2),
CD-DA, CD-ROM (Mode 1 and
mode 2), CD-ROM XA (Mode
2, form 1 and form 2), Photo
CD (Single and multiple
sessions), CD Extra, CD-R,
CD-RW, and CD-TEXT
DVD-system memory (Ver.2),
DVD±R, DVD±RW, DVD±Dual,
CD-R, and CD-RW
DVD-system memory (Ver.2),
DVD+R, DVD-R, CD-R, and
CD-RW
Access time BD DVD
Random < 230 ms < 180 ms
Cache buffer 4.5 MB
Data transfer rate
2X BD-system memory 9 MB/sec
8X DVD 2,400 KB/sec
16X CD-R 2,400 KB/sec
16X CD-RW 2,400 KB/sec
Maintenance and Service Guide6–5
Page 90
Specifications
System DMA specifications
HardwareDMA System function
DMA0Not applicable
DMA1*Not applicable
DMA2*Not applicable
DMA3Not applicable
DMA4Direct memory access controller
DMA5*Available for PC Card
DMA6Not assigned
DMA7Not assigned
*PC Card controller can use DMA 1, 2, or 5.
System interrupt specifications
Hardware IRQSystem function
IRQ0System timer
IRQ1Standard 101-/102-Key or Microsoft Natural Keyboard
IRQ2Cascaded
IRQ4COM1
IRQ6Diskette drive
IRQ7*Parallel port
IRQ8System CMOS/real-time clock
IRQ9*Microsoft ACPI-compliant system
IRQ12Synaptics PS/2 TouchPad
IRQ13Numeric data processor
IRQ14Primary IDE channel
IRQ15Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port
✎
may assert IRQ3 or IRQ4.
6–6Maintenance and Service Guide
Page 91
System I/O address specifications
I/O address (hex) System function (shipping configuration)
000 - 00F DMA controller no. 1
010 - 01F Unused
020 - 021 Interrupt controller no. 1
022 - 024 Opti chipset configuration registers
025 - 03F Unused
02E - 02F 87334 “Super I/O” configuration for CPU
040 - 05F Counter/timer registers
044 - 05F Unused
060 Keyboard controller
061 Port B
062 - 063 Unused
064 Keyboard controller
065 - 06F Unused
070 - 071 NMI enable/RTC
Specifications
072 - 07F Unused
080 - 08F DMA page registers
090 - 091 Unused
092 Port A
093 - 09F Unused
0A0 - 0A1 Interrupt controller no. 2
I/O Address (hex) System Function (shipping configuration)
0A2 - 0BF Unused
0C0 - 0DF DMA controller no. 2
0E0 - 0EF Unused
0F0 - 0F1 Coprocessor busy clear/reset
0F2 - 0FF Unused
100 - 16F Unused
170 - 177 Secondary fixed disk controller
178 - 1EF Unused
1F0 - 1F7 Primary fixed disk controller
1F8 - 200 Unused
201 JoyStick (decoded in ESS1688)
202 - 21F Unused
220 - 22F Entertainment audio
230 - 26D Unused
26E - 26 Unused
(Continued)
Maintenance and Service Guide6–7
Page 92
Specifications
I/O address (hex) System function (shipping configuration)
278 - 27F Unused
280 - 2AB Unused
2A0 - 2A7 Unused
2A8 - 2E7 Unused
2E8 - 2EF Reserved serial port
2F0 - 2F7 Unused
2F8 - 2FF Infrared port
300 - 31F Unused
320 - 36F Unused
370 - 377 Secondary diskette drive controller
378 - 37F Parallel port (LPT1/default)
380 - 387 Unused
388 - 38B FM synthesizer-OPL3
38C - 3AF Unused
3B0 - 3BB VGA
3BC - 3BF Reserved (parallel port/no EPP support)
3C0 - 3DF VGA
3E0 - 3E1 PC Card controller in CPU
3E2 - 3E3 Unused
3E8 - 3EF Internal modem
3F0 - 3F7 “A” diskette controller
3F8 - 3FF Serial port (COM1/default)
CF8 - CFB PCI configuration index register (PCIDIVO-1)
CFC - CFF PCI configuration data register (PCIDIVO-1)
System memory map specifications
Size Memory address System function
640 KB 00000000-0009FFFF Base memory
128 KB 000A0000-000BFFFF Video memory
48 KB 000C0000-000CBFFF Video BIOS
160 KB 000C8000-000E7FFF Unused
64 KB 000E8000-000FFFFF System BIOS
15 MB 00100000-00FFFFFF Extended memory
58 MB 04800000-07FFFFFF Super extended memory
58 MB 04800000-07FFFFFF Unused
2 MB 08000000-080FFFFF Video memory (direct access)
4 GB 08200000-FFFEFFFF Unused
64 KB FFFF0000-FFFFFFFF System BIOS
6–8Maintenance and Service Guide
Page 93
This section provides specification and reference information for the screws used in the computer. All screws listed
in this section are available in the Screw Kit, spare part number 486622-001.
Phillips PM2.5x5.0 screw
ColorQuantityLength ThreadHead diameter
Black75.0 mm2.5 mm 4.0 mm
7
Screw listing
Where used: 1 screw that secures the optical drive to the computer
Where used: 2 screws that secure the keyboard to the computer
Maintenance and Service Guide7–1
Page 94
Screw listing
Where used: 2 screws that secure the optical drive connector to the base enclosure
Where used: 2 screws that secure the top cover to the base enclosure
7–2Maintenance and Service Guide
Page 95
Screw listing
ColorQuantityLength ThreadHead diameter
Silver55.0 mm2.5 mm 4.0 mm
Where used: 3 screws that secure the hard drive to the computer
Where used: 2 screws that secure the WLAN module to the computer
Maintenance and Service Guide7–3
Page 96
Screw listing
Phillips PM2.0x6.0 screw
ColorQuantityLength ThreadHead diameter
Black46.0 mm2.0 mm 5.0 mm
Where used: 2 screws that secure the audio board to the base enclosure
Where used: 1 screw that secures the right speaker to the base enclosure
Where used: 1 screw that secures the top cover to the base enclosure
7–4Maintenance and Service Guide
Page 97
Phillips PM2.5x6.0 captive screw
ColorQuantityLength ThreadHead diameter
Black56.0 mm2.5 mm 5.0 mm
Screw listing
Where used:
1 Two screws that secure the hard drive cover to the computer (screws are secured by C-clips)
2 Two screws that secure the memory module cover to the computer (screws are secured by C-clips)
3 One screw that secures the WLAN cover to the computer (screw is secured by a C-clip)
Maintenance and Service Guide7–5
Page 98
Screw listing
Phillips PM2.5x6.0 screw
ColorQuantityLength ThreadHead diameter
Black16.0 mm2.5 mm 5.0 mm
Where used: 1 screw that secures the top cover to the computer
7–6Maintenance and Service Guide
Page 99
Phillips PM2.5x9.0 screw
Color QuantityLength ThreadHead diameter
Black129.0 mm 2.5 mm 5.0 mm
Screw listing
Where used: 2 screws that secure the keyboard cover to the computer
Maintenance and Service Guide7–7
Page 100
Screw listing
Where used: 4 screws that secure the display assembly to the base enclosure
Where used: 6 screws that secure the top cover to the base enclosure
7–8Maintenance and Service Guide
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